We serviced a
GE DISHWASHER
Model GDF511PSR5SS
Near Rockwall, TX 75032
Patrick
Job Details: 10/26/2023
"Customer concern, door not closing. Found bent frame. Straightened. Tested unit. All checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Puyallup, WA 98373
Cameron M.
Job Details: 10/26/2023
Installed previously ordered main control. Cycle tested unit. All checks good
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA44A3205AW
Near Allen, TX 75013
Chad A.
Job Details: 10/26/2023
Customer stated washerbis out of balance when spinning. Customer having issues when only washing a couple items at a time. Explained to customer the proper loading and item selection. Cycled washer to test and found no failures. Draining and spinning properly with no abnormal noises or balance issues. Calibrated unit and no failures duplicated.
We serviced a
KENMORE DRYER-ELECTRIC
Model ="11067086600"
Near Tacoma, WA 98443
Cejay
Job Details: 10/26/2023
"Customer concern is that dryer is showing F41 error. Preformed airflow test failed (red) tested shows no air movement. Blower motor ohms at 56.0 in range, found debris in blower house causing blower motor to stall. Removed debris, preformed second airflow test failed (red) even with activation of blower motor. Damage to lint screen hold causing excessive debris to fall inside blower housing, advised customer lint screen holder is not covered. Advised customer dryer vents need service before resuming operation of dryer. Customer signed failed airflow acknowledgement."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Rockwall, TX 75087
Patrick
Job Details: 10/26/2023
Replaced console assy. Tested unit under load. All checks good.
We serviced a
JENN-AIR COOKTOP
Model JGC8536ADS
Near Bonney Lake, WA 98391
Cejay
Job Details: 10/26/2023
"Installed previously ordered burner assemblies and screw, tested all burners, continous ignition eliminated and FR burner ignites immediately. All checks good."
We serviced a
KENMORE DISHWASHER
Model 665.13542N410
Near Tacoma, WA 98406
Cameron M.
Job Details: 10/26/2023
Customer concern is that dishwasher top rack fell down. Found broken adjusters. Causing rack to fall. Needs new adjuster kit. Installed new adjuster kit cycle tested unit. All checks good.; used 1 W10712395 (ADJUSTER) from stock
We serviced a
GE DISHWASHER
Model GDF620HGJ2WW
Near Tacoma, WA 98406
Cameron M.
Job Details: 10/26/2023
"Customer concern is that dishwasher produces a series of three beeps ,not running cycle customer trips breaker for up to two days to rest unit. Cycle tested unit via Newfi device, Verified customer concern of unit producing beeping at beginning of cycle. Found main control intermittently failing to send or receive micro voltage, causing customer inability to run cycle. Found door latch intermittently failing to send signal voltage to main control,causing unit to not recognize door position. Needs new main control and latch. REQUIRES AUTH ; ordrng 1 WD21X10490 (DISHWASHER LATCH AND SWITCH ASSEMBLY) and 1 WD21X24900C (SERVICE MACHINE CONTROL)"
We serviced a
KITCHENAID COOKTOP
Model KGCT366GWA1
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 10/26/2023
"Customer concern is that cooktop constantly triggers ignitors when unit is not in operation. Unit unplugged and in operation as customer manually ignite burners as needed. Plugged unit in, cycle tested all five burners 20x. Unable to duplicate customer concern. Advised customer valves are NLA, No available repair at this time Collected 129+tax via card payment"
We serviced a
KENMORE DISHWASHER
Model 665.12763K313
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 10/26/2023
"Customer requests buyout options. Customer concern is that dishwasher has heavy scum buildup in unit,to rack slide stop gone, and noise during operation. Found clogged spray arms, causing poor wash quality. Found rack slide missing, allowing rack to disengage from rack slide rail. Needs new spray arms and slide stop.; ordrng 1 WPW10082861 (stop) and 1 WPW10376692 (ARM-SPRAY) and 1 W10859935 (ARM-SPRAY lower)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Allen, TX 75013
Chad A.
Job Details: 10/26/2023
"Customer stated refrigerator noisy. During inspection found door mullion sticking and hard to move causing door not to seal properly. Building up frost and fan hitting ice. Need flipper assembly and fresh food evap cover. ; ordrng 1 DA97-16028B (ASSY COVER EVAP-REF;AW3-14) and 1 DA97-12684D (ASSY FRENCH;AW4-4D,THAI SILVER,120V)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS9
Near Rockwall, TX 75087
Lane
Job Details: 10/26/2023
Installed new fan and performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN9WW
Near McKinney, TX 75072
Chad A.
Job Details: 10/26/2023
Customer stated service was canceled through GE. Machine being replaced by Lowes.
We serviced a
GE WASHER-FRONTLOAD
Model GFW550SSN2WW
Near Garland, TX 75043
Patrick
Job Details: 10/26/2023
"Customer concern, unit leaks from front. Found torn door bellows must replace. ; ordrng 1 WH05X29521 (Bellows)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Prosper, TX 75078
Chad A.
Job Details: 10/26/2023
Customer stated dishwasher leaking water. During test found water leaking from main pump assembly due to faulty main seal. Need pump and motor assembly for repair. No repair at this time.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW1
Near Dallas, TX 75211
John
Job Details: 10/26/2023
Installed new harness and re-mounted capacitor with larger screw and adhesive. Ran calibration cycle and service cycle. Advised Customer not to use machine for at least 8 hours to allow adhesive to fully cure. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5010LW0
Near Irving, TX 75062
John
Job Details: 10/26/2023
Customer concern is washer will not spin and sometimes doesn't fully drain on larger loads as well as a scrapping noise while agitating. Found left side suspension rods worn and bouncy causing balancing for spin issue. Drain pump making rattling noise and fails stress test after being called for 3x times. Also found multiple coins lodged between bottom of basket and impeller causing noise while agitating. Needs new suspension rods and drain pump. Advised Customer that dryer will need to be removed from laundry closet in order to access washer for repair.; ordrng 1 W11130362 (Suspension rods) and 1 W11399437 (Drain pump)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Puyallup, WA 98375
Cejay
Job Details: 10/26/2023
"Customer concern is that washer is going OOB on bulky and heavy cycles, washer will also get stuck at 6 minutes on quick wash. No stored error codes, Found unit not level, leveled unit, preformed unbalanced load detection, cycle tested washer with a load, All checks good. Advised customer on proper loading practices."
We serviced a
KENMORE OTHER
Model ="106.89593100"
Near Prosper, TX 75078
Chad A.
Job Details: 10/26/2023
Customer stated ice machine not producing ice. During testing found evap pump starving for water. Cycled water valve with little to no water entering machine. Good water pressure in and out of valve. After testing further found restricted water filter. Unit cycles good with filter removed. Need filter if covered by warranty. ; ordrng 1 F2WC9I1 (Filter)
We serviced a
GE WASHER-FRONTLOAD
Model GFW550SSN2WW
Near Garland, TX 75041
Lane
Job Details: 10/26/2023
Customer stated door seal clamp came off. Performed diagnostics found clamp stretched out. Clamp will haft to be replaced. All other functions checked good at time of service. ; ordrng 1 WH05X29663 (Clamp)
We serviced a
GE WASHER-TOPLOAD
Model GTW220ACK7WW
Near Garland, TX 75043
Patrick
Job Details: 10/26/2023
"Customer concern, unit leaking. Unable to reproduce leak. Tested pressure sw, spin, agitate, drain, door lock. Found failed door lock. Replaced from truck stock. Unit checks good. ; used 1 WH08X32697 (Lid lick svc kit) from stock"
We serviced a
KENMORE WASHER-FRONTLOAD
Model ="79641072310"
Near Spanaway, WA 98387
Cejay
Job Details: 10/26/2023
"Customer concern is that washer is leaking heavily. Found leak coming from 3 way water valve and causing damage to flooring. Needs new water inlet valve. Installed new water inlet, preformed service cycle to check for leaks and to verify repair, all checks good. Left inlet valve with customer.; used 1 5220FR2075L (INLET VALVE-COLD) from stock"
We serviced a
LG WASHER-FRONTLOAD
Model WM2688HNM
Near Graham, WA 98338
Cejay
Job Details: 10/26/2023
"Customer concern is washer is leaking and will randomly start filling with water. Preformed visual inspection of water lines, drain lines, door seal, pressure hose, inlet valves and dispenser assembly. No signs of leaks. No signs of oversuds. Preformed service diagnostic cycle, confirmed operation of water level sensor, simulated overfill conditions, no leak. Only sign of leak is on front panel under door. Needs new main pcb and water inlet valves for intermitten filling error. advised customer these are the only parts that would effect intermitten operation of water valves. Advised parts show discontinued AHS to supply. Reassembled unit and left water supply in the off position. ; ordrng 1 6871ER1062D (Main PCB) and 1 5220FR2008F (VALVE ASSEMBLY,INLET) and 1 5220FR2006H (VALVE ASSEMBLY,INLET)"
We serviced a
GE DISHWASHER
Model GDF510PSR5SS
Near Dallas, TX 75248
John
Job Details: 10/26/2023
Customer concern is DW drain making noise. Removed debris from drain motor. All checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED7300DW1
Near Tacoma, WA 98407
Cameron M.
Job Details: 10/26/2023
"Customer concern is that dryer does not start cycle. Found unit thermal fuse. Causing unit to not start cycle. Needs new thermal fuse. Installed new thermal fuse. Cleaned and vacuumed inside of unit. Cycle tested unit. All checks good. Preformed airflow test, failed (yellow) advised customer dryer vent needs to be cleaned to prevent further damage to heating components. Collected payment via card payment. ; used 1 WP3392519 (FUSE-THRML) from stock"
We serviced a
GE DISHWASHER
Model PDWT480R10SS
Near Plano, TX 75075
Lane
Job Details: 10/26/2023
Cusstated dishwasher fill up with water when not being used. Performed diagnostics found faulty inlet valve. Replaced valve and performed multiple function and leak tests. All functions checked good at time of service. ; used 1 WD15X10014 (Fill valve) from stock
We serviced a
KENMORE DRYER-ELECTRIC
Model ="79681382410"
Near Dallas, TX 75287
John
Job Details: 10/26/2023
"Customer concern is dryer getting too hot, customer advised that unit is no longer throwing D90 code but seems hot. Temp checked unit, unit cycling as designed (150-200). All checks good."
We serviced a
GE DISHWASHER
Model GDF640HGM0WW
Near University Place, WA 98466
Cameron M.
Job Details: 10/26/2023
"Customer concern is that dishwasher does not wash and drain. Customer advised previous repair technician replaced drain pump, hose and control and still not functioning. During visual inspection, found warped element showing lower spray arm making contact during wash cycle. Attempted cycle test of unit via Newfi device, unable to test due to program error of ui board. Program error is also causing customer inability to use unit. Needs new ui and element. Follow up visit scheduled for 11/7 8-12; ordrng 1 WD21X31898 (CONFIGURED UI BOARD) and 1 WD05X30298 (HEATING ELEMENT)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Carrollton, TX 75007
Lane
Job Details: 10/25/2023
Installed filter housing and performed function and leak test.all function checked good at time of service.
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS02
Near Plano, TX 75093
Lane
Job Details: 10/25/2023
Customer stated oven won't hold temperature. Performed diagnostics found no stored fault codes. Performed oven temp sensor test through onboarrd diagnostics. Found probe sensor reading within correct temperature range. Preheated oven to 350 and confirmed control fails to cycle back on causing large swing in temperature. Oven control with new probe need replacing. All other functions checked good at time of service.; ordrng 1 W11179310 (Control board) and 1 W10859573 (Sensor)
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EFME627UTT1
Near Puyallup, WA 98374
Cameron M.
Job Details: 10/25/2023
"Customer concern is that dryer does not tumble, unit will hum. Powered down unit at breaker .Disassembled unit after removing lid found heavy evidence of electrical damage at main control and control harness connections. Removed front panel and bulkhead, found no slip sock with heavy no slip pads between drum and front bulkhead causing unit to not tumble. Left unit Powered down at breaker due to electrical shock risk and stop any further damage to harness and main control. Needs new main control wire harness customer declined repair at this time collected diagnostic fee +tax via card payment"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA40J3000AW/AA13
Near Mesquite, TX 75150
Patrick
Job Details: 10/25/2023
"Customer concern, unit not draining. Found detached impeller on drain pump. Must replace. Customer okd $377.13 estimate. ; ordrng 1 DC97-19289F (Drain pump)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS6A
Near Dallas, TX 75205
Patrick
Job Details: 10/25/2023
"Customer concern, unit not cleaning dishes. Confirmed. Good fill, no motor, good 120vac to motor, good drain. Must replace motor. ; ordrng 1 5304519906 (Motor)"
We serviced a
GE RANGE
Model JGBS100EM3WW
Near Dallas, TX 75215
Patrick
Job Details: 10/25/2023
"Customer concern, oven will not heat. Confirmed. Found failed igniter, replaced from truck stock. Tested unit. All checks good. ; used 1 Wb13k21 (Igniter) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FPID2497RF6A
Near Orting, WA 98360
Cameron M.
Job Details: 10/25/2023
"Customer concern is that dishwasher previously to not powering unit was not draining. Verified voltage supply to unit, good 120v supply. Attempted to service mode unit, to check for errors. Found ui momentarily flashes for roughly.5 of a second then becomes unresponsive. Checked signal output from main board to ui found main control failing to send or receive communication signal voltage to ui, causing unit to not power and start cycle. During to unit not communicating between ui and main control, cycle test cannot be performed. Needs new main control and ui. Advised customer once repair is complete cycle testing of components will be done at that time to verify operation REQUIRES AUTH ; ordrng 1 97391199001605 (CONTROL ASSEMBLY) and 1 117494880 (CONTROL PANEL)"
We serviced a
KENMORE WALL OVEN
Model 79048803100
Near Tacoma, WA 98446
Cejay
Job Details: 10/25/2023
"Removed control board and control panel, hardware is stored in bag secured to wire harness. advised customer breaker to unit must remain off until repair is completed. ; O-emld tckt"
We serviced a
GE WASHER-TOPLOAD
Model WPGT9360E0WW
Near Edgewood, WA 98372
Cejay
Job Details: 10/25/2023
"Customer concern is that washer is not powering on. Confirmed customer concern. Confirmed 120v at outlet. Confirmed power at main PCB, when power button is pressed active relay at control but not activation of display. Needs new display. Advised customer display is NLA, rebuild option is not available. Unit is non repairable. Collected payment via card."
We serviced a
SAMSUNG REFRIGERATOR
Model RF30BB660012/AA
Near Forney, TX 75126
Patrick
Job Details: 10/25/2023
"Customer concern, unit freezing items in refrigerator. Confirmed. Evap cover, temp sensor and main pcb have all been replaced to no effect. Slightly warm temp in fz section. Likely cause of failure is sealed system step valve. Unit maintains factory warranty on sealed system. Customer to address issue through manufacturer."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS9
Near Rockwall, TX 75087
Lane
Job Details: 10/25/2023
Customer stated after power outage refrigerator stopped cooling properly and ice maker became loud. Performed diagnostics found evaporater fan not running upon arrival. Found fan moto rstuck freed motor and confirmed voltage supply. All other functions checked good at time of service. ; ordrng 1 5304532557 (Evap fan)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48J7770EP/A2 01
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 10/25/2023
Customer concern is that dryer produces burning smell and hums when cycle is started. Found failed motor start windings .causing unit to not start cycle and produce smell and humming noise. Needs new motor assembly . Advised customer parts show out of stock. AHS TO SUPPLY REQUIRES AUTH ; ordrng 1 DC82-01302A (A/S ASSY-BASE)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Forney, TX 75126
Patrick
Job Details: 10/25/2023
"Customer concern, Ice left in chute after dispensing, rh door sw broken. Im turned off on arrival, unable to reproduce issue. Confirmed broken sw, must replace. Turned im back on. ; ordrng 1 W11396033 (Rocker sw)"
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near Garland, TX 75040
Lane
Job Details: 10/25/2023
Customer dryer runs but doesn't heat. Performed diagnostics found thermostat faile. All other functions checked good at time of service. ; ordrng 1 WE04X25194 (Thermostat) and 1 WE49X37037 (Heater wire service kit)
We serviced a
GE MICROWAVE
Model n/a
Near Frisco, TX 75033
Chad A.
Job Details: 10/25/2023
Customer concerned finish surface scratched on outer microwave door due to cleaning product used. No mechanical failures with microwave and all operating properly. Microwave door and console scratched using something abrasive. Customer wanting door and console replaced. Console has already been received from GE. ; ordrng 1 WB56X44646 (Black door asm)
We serviced a
LG WASHER-FRONTLOAD
Model WT7300CW
Near Tacoma, WA 98407
Cejay
Job Details: 10/25/2023
"Customer requests PM check on washer, performed mechanical checks on basket and rods, cycle tested unit to completion, no mechanical or component failures at time of service, advised customer washer is operating as designed."
We serviced a
GE DISHWASHER
Model GDT580SMF8ES
Near Spanaway, WA 98387
Cejay
Job Details: 10/25/2023
"Installed previously ordered drain pump service kit, cycle tested dishwasher to check for leaks and to verify repair, all checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8500DW3
Near Spanaway, WA 98387
Cejay
Job Details: 10/25/2023
"Installed previously ordered belt and idler, cycle tested dryer, all checks good. Collected payment via card."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Garland, TX 75040
John
Job Details: 10/25/2023
"Came to install new parts. Once washplate was cut out, found transmission hub spline completely destroyed, making hub not able to slide on. Needs new transmission.; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W10528947 (Hub)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV60M9900AV/A5
Near Garland, TX 75044
Patrick
Job Details: 10/25/2023
"Replaced valves, unit checks good."
We serviced a
GE WASHER-TOPLOAD
Model GTW585BSV1WS
Near McKinney, TX 75072
Chad A.
Job Details: 10/25/2023
Customer stated washer noisy In spin. Performed diagnostics and found no faults or failures. Cycled spin and all working properly. Performed load tests and could not duplicate any failures. Noise concern from customer Is normal operation.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED6620HC0
Near Garland, TX 75043
John
Job Details: 10/25/2023
"Customer concern is dryer making noise. Confirmed noise. Found all 4 rollers either broken or siezed in place. Also found motor getting very hot and shutting off and unable to restart untill cooled down, as well as both connectors on element burnt and melted.; ordrng 4 WPW10314173 (Roller)s and 1 WPW10359272 (Roller shaft) and 1 WP697772 (Wheel) and 1 W11364931 (Motor) and 1 661570V (Belt) and 1 WP3387747 (Element)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS4
Near Dallas, TX 75231
Lane
Job Details: 10/25/2023
Installed new defrost heater with fan harness assembly. Confirmed cooling system working after repair. All functions checked good at time of service.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WTW5840BW0
Near Dallas, TX 75243
John
Job Details: 10/25/2023
"Customer concern is washer is tripping breaker. Ran diagnostics and found; hub worn allowing basket to move freely, washplate stripped and siezed in place as well as bolt damaged (have to cut out washplate and bolt), capacitor fails microfarad check, motor start winding tests open, and gearcase leaking large amount of oil. Must replace hub, impeller and bolt, belt, cam, capacitor, motor, and gearcase.; ordrng 1 W11454372 (Gearcase) and 1 W10832724 (Motor) and 1 W11395618 (Capacitor) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 WPW10215115 (Impeller) and 1 W10528947 (Hub) and 1 W10772621 (Bolt and washer)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE54R7600C/A3
Near Dallas, TX 75237
John
Job Details: 10/25/2023
Customer concern is dryer door seal is torn. Confirmed torn seal on door. Must replace seal. All other check good at this time.; ordrng 1 DC62-00344A (Door air seal)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW3
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 10/25/2023
Installed previously ordered inlet valves. Cycle tested unit. All checks good left failed part with customer as part caused leak
We serviced a
JENN-AIR DISHWASHER
Model JDB1255AWP0
Near Enumclaw, WA 98022
Cameron M.
Job Details: 10/25/2023
Installed previously ordered door latch. Cycle tested unit. All checks good
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED7230HW1
Near Sumner, WA 98390
Cameron M.
Job Details: 10/25/2023
"Customer concern is that dryer does not start cycle. Found open thermal fuse, causing unit to not start cycle. Also found thermister ohms out of range, causing unit to produce higher than normal heat. Found main control element relay sticking, causing unit to produce runaway temperatures and tripping thermal fuse. Needs new thermal fuse, high limit, thermistor, thermal cutoff and element. REQUIRES AUTH. ; ordrng 1 WP8557403 (thrmst-fix) and 1 280148 (cutoff-tml) and 1 WP3387747 (element) and 1 W11441687 (MAIN CONTROL) and 1 W10909685 (fuse-thrml), states that autho needed"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Plano, TX 75093
Patrick
Job Details: 10/24/2023
"Replaced motor, tested unit, all checks good."
We serviced a
LG WASHER-TOPLOAD
Model WT1101CW
Near Dallas, TX 75248
Patrick
Job Details: 10/24/2023
"Customer concern, small amount or water under unit after user. Found h/c reversed causing excessive condensation to build. Corrected issue. Tested unit. No leak noted. All checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Spanaway, WA 98387
Cameron M.
Job Details: 10/24/2023
"Customer concern is that dishwasher does not fill and wash properly. Found F6e3 f6e4( inlet valves errors) via service mode. Tested voltage supply to valve,fail 7.77v required voltage is 120. Ohmed out inlet in range @1.333k ohms in process of separating door panel, found float switch stuck up allowing unit to continue wash cycle and run wash motor while empty. Corrected float switch. Cycle tested unit, unit filling and washing properly. Found oversuds conditions present. Advised customer on risks of oversuds leaks and common locations of leaks from oversuds. Customer advised changes to higher quality detergent in progress to correct suds conditions."
We serviced a
GE LAUNDRY CENTER
Model GUD27EESN0WW
Near Dallas, TX 75225
John
Job Details: 10/24/2023
Installed new dryer parts. All checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF2A
Near Spanaway, WA 98387
Cejay
Job Details: 10/24/2023
"Customer concern is that dishwasher is leaking from motor and is very loud. Confirmed leak and noise from wash motor. Needs new wash motor, front and rear seals. Advised requires Auth. ; ordrng 1 154853801 (MOTOR & PUMP ASSY) and 1 154246901 (O'RING rear) and 1 154247001 (O'RING front)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Plano, TX 75093
Patrick
Job Details: 10/24/2023
"Replaced motor, tested unit, all checks good."
We serviced a
LG WASHER-TOPLOAD
Model WT1101CW
Near Dallas, TX 75248
Patrick
Job Details: 10/24/2023
"Customer concern, small amount or water under unit after user. Found h/c reversed causing excessive condensation to build. Corrected issue. Tested unit. No leak noted. All checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB757JW0
Near Dallas, TX 75229
Patrick
Job Details: 10/24/2023
"Customer concern, unit not advancing through cycle. F8e1 long fill, f0e4 spin limited by water temp. Found inlet valve open solenoid for cold water. Home hot water valve will not turn off. ; used 1 W11165546 (Inlet valve) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US/AA 00
Near Tacoma, WA 98408
Cameron M.
Job Details: 10/24/2023
Installed previously ordered vent asm. Cycle tested unit. All checks good
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWHO
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 10/24/2023
"Customer concern is that dishwasher is leaking water from left front corner during operation. Found failed tub seal, causing unit to leak during operation. Needs new W11483553 tub gasket. Reduced labor costs from 229.65 to 99.65 to credit previously paid 129 diagnostic fee. Follow up visit scheduled for 11/1 8-12; ordrng 1 W11483553 (GASKET)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near University Place, WA 98466
Cameron M.
Job Details: 10/24/2023
Installed previously ordered seal. Cycle tested unit. All checks good. Customer declined to retain old part. Collected remainder balance due via
We serviced a
GE WASHER-FRONTLOAD
Model GFW650SSN2WW
Near Rockwall, TX 75032
John
Job Details: 10/24/2023
Installed new vent damper and dispenser. All checks good.
We serviced a
LG WASHER-TOPLOAD
Model WT7300CV/01
Near Tacoma, WA 98404
Cejay
Job Details: 10/24/2023
"Tenet concern is that washer is leaking from drain hose, tenet notes no other concerns with washer. Tenet attempted to plug hole with sealant, cycle tested washer to verify wash functions are operational, no leak from drain hose currently, recommend replacing drain line due to compromised structural integrity of drain hose. Called KRT for Auth. KRT will contact property owner. ; ordrng 1 AEM73732901 (HOSE ASSEMBLY,DRAIN)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022994103
Near Steilacoom, WA 98388
Cejay
Job Details: 10/24/2023
"Installed previously ordered AHS supplied timer, confirmed spin operation, cycle tested washer rinse and spin cycle to verify repair, all checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC2
Near DuPont, WA 98327
Cejay
Job Details: 10/24/2023
"Installed previously ordered inlet valve, manual activation of cold vavle via service mode shows vale is operational, cycle tested washer rinse and spin setting to verify repair, no leaks all checks good. Collected payment via check."
We serviced a
GE DISHWASHER
Model GDF511PSR3SS
Near Rockwall, TX 75032
Patrick
Job Details: 10/24/2023
"Customer concern, door will not close. Found frame bowed causing door strike to contact tub. Bent back straight. Tested unit all checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Tacoma, WA 98443
Cameron M.
Job Details: 10/24/2023
Customer concern is that dishwasher leaks substantial volume of water and resting under flooring and comes up through joints. Reaching carpeted areas of living room. Cycle tested unit 5x found no evidence of leaks from dishwasher. Found not standing water or pooling water under or around unit . Customer prior to service visit cut hole cabinet base under sink. Inspected unit sinks cabinet visually found substantial standing water. Advised customer plumber is needed to inspect plumbing.
We serviced a
GE WALL OVEN
Model PT7800SH8SS
Near Orting, WA 98360
Cameron M.
Job Details: 10/24/2023
"Arrived at gate customer not in call box. Called customer @9:07am left voice-mail that was at gate. Customer concern is that oven produces noise during heat Cycle and not heating. And microwave produces noise during operation. Cycle tested microwave with customer provided measuring cup full of water, unable to duplicate customer concern. Cycle tested lower oven on bake found stripped convection fan,causing unit to produce noise during operation. Also found sticking relay causing oven to not heat to optimum temperature. Also found open bake element causing oven to not heat. Needs new oven relay bord, element, convection motor and fan. Advised customer parts show out of stock. REQUIRES AUTH. Collected 75.00 deductible via ; ordrng 1 WB44X21667 (HIDDEN BAKE ELEMENT KIT) and 1 WB27X32687 (RELAY BOARD) and 1 WB26X10211 (MOTORAC FAN) and 1 WB6X475 (BLADEMTR CL) and 1 WB26X32609 (FAN MOTOR BLADE)"
We serviced a
LG REFRIGERATOR
Model LMXS28626D/00
Near Garland, TX 75040
Chad A.
Job Details: 10/24/2023
Customer stated unit not cooling. On arrival found freshfood a little cool but no cooling in freezer. No frost pattern in freezer and partial on fresh food. Sealed system failure. Needs system rebuild. No repair at this time.
We serviced a
GE DISHWASHER
Model GDT535PSJ5SS
Near Richardson, TX 75080
Chad A.
Job Details: 10/24/2023
Removed and installed ui board and set personality. Cycled to test and no other failures detected.
We serviced a
ELECTROLUX LAUNDRY CENTER
Model FFLE4033QW0
Near Plano, TX 75075
Chad A.
Job Details: 10/24/2023
Customer stated washer not spinning and draining out water. Cycled to test and found faulty door lock causing washer not to spin. Unit draining good. Need lid lock to repair. ; ordrng 1 137353302 (Lock)
We serviced a
KENMORE WALL OVEN
Model 79049523314
Near Carrollton, TX 75007
Chad A.
Job Details: 10/24/2023
Must reschedule ; O-emld tckt
We serviced a
GE DISHWASHER
Model GDF460PST6SS
Near Dallas, TX 75204
John
Job Details: 10/24/2023
"Customer concern is when he pushes start button, unit makes a couple clicking sounds and doesn't start. Found water supply valve turned in off position. Opened supply valve and tested. All checks good."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11024962300
Near Garland, TX 75040
Patrick
Job Details: 10/24/2023
"Customer concern, unit leaks during use. Unit fill of water on arrival. Set to spin only. Good drain, good spin. Disassembled cabinet. Set on large load, good h/c good fill, good agitate, good drain. Unable to replicate concern."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW1
Near Garland, TX 75040
Patrick
Job Details: 10/24/2023
"Customer concern, error code f9e1. Long drain. Found 120vac good to pump. Intermittent operation. Found home drain full blockage, customer must have drain cleared to complete diagnosis. Disassembled drain pump and cleared several partially dissolved scent beads, tested pump 4x all good. ; ordrng 1 W11399437 (Drain pump)"
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSMWW
Near Dallas, TX 75204
John
Job Details: 10/24/2023
Customer concern is washer will not start. Found hot water inlet valve sporadically closing only half way and leaking into unit causing water available code. Needs new inlet valves.; ordrng 1 WH13X27314 (valve 2-1)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4800XQ1
Near Dallas, TX 75219
John
Job Details: 10/24/2023
"Customer concern is washer will not spin. Ran test cycle of 5 towels. Unit fills, agitates, drains, and spins properly. Advised customer about load size. All checks good."
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.29133410
Near Garland, TX 75044
John
Job Details: 10/24/2023
"Customer concern is washer will not spin, just adds water and drains. Upon arrival, found unit way overloaded with towels. Found suspension rods worn and bouncy causing unit to be unable to balance load. Advised Customer about load size restrictions for top load machines. Needs new suspension rods.; ordrng 1 W11130356 (suspension)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45H7000AW/A2 01
Near Spanaway, WA 98387
Cejay
Job Details: 10/23/2023
"Customer concern is that washer is leaking heavily from underneath. Inspected pressure hose, found tub to pump drain line disconnected from tub causing leak. Reconnected drain line, cycle tested washer, no leak. Mechanical checks on rods good. All checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7230HW0
Near Frisco, TX 75034
Chad A.
Job Details: 10/23/2023
Customer stated washer will not complete full cycle. Performed diagnostics and found fault history to be empty. During inspection found bad connection in plug at control in main lower harness. Need control and harness for repair. ; ordrng 1 W11568984 (HARNS-WIRE) and 1 W11419171 (CNTRL-ELEC)
We serviced a
GE LAUNDRY CENTER
Model GUD24ESS1WW
Near Carrollton, TX 75010
Lane
Job Details: 10/23/2023
Customer stated washer makes unfamiliar nois3. Performed diagnostics found all functions checked good at time of service. Advised customer on cycle selection and water usage.
We serviced a
KENMORE WASHER-TOPLOAD
Model ="41741122410"
Near Dallas, TX 75243
Lane
Job Details: 10/23/2023
Customer stated washer will not advance cycle. Performed diagnostics found washer had standing water arrival. Performed diagnostics found drain pump not evacuating water fast enough to satisfy control. Cleaned pump and performed function test. Drain boot tore during re-installation. Drain bellow will haft to be replaced.; ordrng 1 134639920 (Hose)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Garland, TX 75044
Lane
Job Details: 10/23/2023
Customer stated dishwasher displayed fault code and leaked water. Performed diagnostics ran dishwasher for over 30min out side of cabinetry with no codes displayed or signs of leaking water. Foumd dishwasher leveling legs are falling behind tile floor causing dishwasher to shift binding door causing water leak out of door. Advised customer on issues with flooring causing door closure issue. All functions checked good at time of service.
We serviced a
LG RANGE
Model LREL6325F
Near Tacoma, WA 98404
Cameron M.
Job Details: 10/23/2023
"Customer concern is that range display missing segments. Found segments of display missing, causing inability to adequately determine time and temperatures. Needs new display board. Installed new display board. Cycle tested unit. All checks good. Unit did not need console, thermistor, and main pcb. Returned to office with all parts sent."
We serviced a
GE WASHER-TOPLOAD
Model GTWN2800D2WW
Near South Hill, WA 98374
Cejay
Job Details: 10/23/2023
"Customer concern is that washer would not drain and still produces burning smell. Upon arrival water in tub, Preformed drain and spin unit did drain and spin. Ohms at shifter in range. Preformed multiple drain and spins cycles no issues. Cycle tested unit with a load, could not replicate customers concerns, no mechanical or component failures at time of service."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28N9780SR/AA. 02
Near Wylie, TX 75098
Lane
Job Details: 10/23/2023
Installed new bin and performed function test. All functions checked good at time of service.
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FEX831FS2
Near Tacoma, WA 98444
Cejay
Job Details: 10/23/2023
"Installed previously ordered belt, preformed spin test, good. Cycle tested washer rinse and spin cycle, confirmed all washer operations operation, all checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45N5300AF/US 51
Near Tacoma, WA 98498
Cejay
Job Details: 10/23/2023
"Installed previously ordered door seal, cycle tested unit for leaks, all checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model DU945PWPBQ
Near Wylie, TX 75098
Chad A.
Job Details: 10/23/2023
Customer stated dishwasher leaking water. During inspection found water leaking from air gap due to plug in disposer. Removed plug and cycled to test. Tank float sticking due to scum build up. Cleaned float and stem. Cycled and all functioning properly.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Tacoma, WA 98405
Cameron M.
Job Details: 10/23/2023
Installed previously ordered main control. Cycle tested unit. All checks good
We serviced a
LG WASHER-FRONTLOAD
Model WM2301HR
Near Carrollton, TX 75007
Chad A.
Job Details: 10/23/2023
Customer stated washer very noisy. During inspection found motor rotor with broken hub causing rotor to drag on stator. Both rotor and stator needed for repair. Unable to test for any other failures due to this condition. ; ordrng 1 4417EA1002H (STATOR ASSEMBLY) and 1 4413ER1003A (ROTOR ASSEMBLY)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model n/a
Near Coppell, TX 75019
Chad A.
Job Details: 10/23/2023
Work order not needed. Unit is a washer dryer combo.
We serviced a
GE DRYER-ELECTRIC
Model GFD14ESSN2WW
Near Mesquite, TX 75150
Lane
Job Details: 10/23/2023
Customer stated dryer runs slow and doesn't heat. Performed diagnostics found dryer only getting one leg of power. Advised customer to contact maintenance to correct electrical supply.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6200KW0
Near Lakewood, WA 98499
Cejay
Job Details: 10/23/2023
"Customer concern is that washer was making a noise durring spin up and slow down and now it will not spin at all. Confirmed motor is operational, found damaged belt, cam and motor causing washer not to operate. Needs new motor, cam, belt and actuator. SQT Ships parts DTC. Advised customer to call when all parts arrive. Returning two SQT provided parts, ; ordrng 1 W11026785 (MOTOR-DRVE) and 1 W10721967 (CAM) and 1 W11239857 (BELT) and 1 W10913953 (ACTUATOR)"