We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model MISSING
Near Spanaway, WA 98387
Cejay
Job Details: 06/28/2022
"Customer concern is that washer shown error code and now says lid open when lid is closed. Found failed lid switch causing washer to show lid open error. Needs new lid switch. Follow up scheduled for 07/06 1-5pm; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 W11394572 (LATCH)"
We serviced a
KENMORE DISHWASHER
Model 66513893K801
Near Carrollton, TX 75007
Patrick
Job Details: 06/28/2022
"Customer concern, cancel light remains on. Keypad, doa. Held cancel button and unit reset. Cancel key blinking rapidly. Stuck/ shorted key error code. Must replace touch pad. ; ordrng 1 WPW10205857 (Keypad)"
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550UG
Near McKinney, TX 75071
Chris
Job Details: 06/28/2022
Customer concern is lower rack not cleaning dishes. Ran quick test. Went through good. No error codes. Tested water circulation. Washing good. Instructed customer on getting water hot before starting cycle.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11073942101
Near Dallas, TX 75252
Patrick
Job Details: 06/28/2022
"Customer concern, unit not powering on. Confirmed. Found door sw failed. Replaced from truck stock. ; used 1 WP3406107 (SWITCH-DOR) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Coppell, TX 75019
Patrick
Job Details: 06/28/2022
"Customer concern, unit not calling for water. Confirmed. Found broken glass under float switch causing unit not to fill. Removed. Tested unit. All checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV56H9100EG/A2
Near Dallas, TX 75225
Patrick
Job Details: 06/28/2022
"Customer concern, dryer not heating properly. Failed air test. Disconnected from wall, passed air test, discharge temp 150 on which dry. Unit checks good. Recommend customer have home vent professionally cleaned to avoid fire hazard and damage to unit."
We serviced a
JENN-AIR DISHWASHER
Model JDB9800CWS2
Near Plano, TX 75025
Chris
Job Details: 06/28/2022
Replaced main board and control panel sent by manufacturer. Tested unit. Unit powers on and runs good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4950XW1
Near Lewisville, TX 75067
Chris
Job Details: 06/28/2022
Customer concern is unit not spinning. Found unit showing error for shifter failure. Replaced actuator and cleared code. Ran recalibration and test cycles with customer. Unit checks good. ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Lewisville, TX 75067
Chris
Job Details: 06/28/2022
Customer concern is unit won't start cycle. Beeps when trying to start. Connected to newfi. Unit not sensing if door is open or closed. Customer recently had another company replace control panel and latch. Will need new latch and main board. Instructed customer base board needs to be removed before service. ; ordrng 1 WD21X10490 (latch tub) and 1 WD21X24900C (Main board)
We serviced a
GE RANGE
Model JGSP28BEK4BB
Near Dallas, TX 75215
Patrick
Job Details: 06/28/2022
"Customer concern, oven not lighting. Found igniter failed. Replaced from truck stock. Tested unit. All checks good. ; used 1 Wb13k21 (EAD W/NUTS) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF730PAYM6
Near Lewisville, TX 75067
Chris
Job Details: 06/28/2022
Customer concern is unit leaking. Found constant drip coming from diverter. Will need new sump assembly. ; ordrng 1 WPW10482482 (pump&motor)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA56H9000AP/A2
Near Carrollton, TX 75007
Chris
Job Details: 06/28/2022
Installed gears and motor. Tested. Unit checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM5000HVA
Near Rockwall, TX 75032
Patrick
Job Details: 06/28/2022
Replaced control. Tested unit. All checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GEW9200LL1
Near Dallas, TX 75287
Chris
Job Details: 06/28/2022
Customer concern is unit not heating. Found outlet was half way plugged. Fully plugged unit in and tested. Unit heating good. Failed airflow test. Instructed customer to clean vent.
We serviced a
GE DISHWASHER
Model GSD3360K00SS
Near Dallas, TX 75287
Chris
Job Details: 06/28/2022
Customer concern is unit not turning on. Found internal shutoff on unit was tripped. Reset shutoff. Unit running good.
We serviced a
GE WALL OVEN
Model JK3000SF5SS
Near Heath, TX 75032
Patrick
Job Details: 06/28/2022
Replaced control and overlay. Tested unit. All checks good
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW4
Near Garland, TX 75044
Chris
Job Details: 06/28/2022
Customer concern is unit filling when off. Found solenoid on valve stuck open. Replaced water valves. Tested. Unit checks good. ; used 1 W11220230 (VALVE) from stock
We serviced a
GE DISHWASHER
Model PDT785SYN2FS
Near South Hill, WA 98374
Cameron M.
Job Details: 06/28/2022
Installed previously ordered bottle blaster hose. Cycle tested unit. All checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG/AA 01
Near Puyallup, WA 98375
Cejay
Job Details: 06/28/2022
Customer concern is that dishwasher would not fill with water or start a cycle. Found debris in drain pump causing 5C1 error. Removed debris cycle tested the drain pump all checks good.
We serviced a
KENMORE WALL OVEN
Model 911.49012993
Near Tacoma, WA 98407
Cameron M.
Job Details: 06/28/2022
"Customer concern is that upper and lower ovens produce f0 error. Found failed touch board not registering input from customer. Also found main control board not sending single to touch pad, causing unit to produce f0 stuck key error, and not run heat cycle for upper and lower ovens. Needs new main board and touch pad. Advised customer parts show NLA. AHS to supply parts. ; ordrng 1 Wb27t10150 (Touch board) and 1 Wb27t10298 (Main control)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45N5300V/A3
Near Tacoma, WA 98405
Cameron M.
Job Details: 06/28/2022
Customer concern is that dryer run continuously. Found stuck motor relay. Causing unit to turn drum continuously. Needs new main board. Follow up visit scheduled for 7/6 8-12; ordrng 1 DC92-01896G (Main PCB)
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641262610
Near Puyallup, WA 98373
Cejay
Job Details: 06/28/2022
Unit not connected to utilities at time of arrival. Customer concern is that washer shows TE error code. Found loose connection at thermistor. Reseated connection. Cycle tested unit all checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB9150AWW
Near Puyallup, WA 98372
Cejay
Job Details: 06/28/2022
Installed previously ordered main control. Cycle tested unit all checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model DU930PWSB0
Near Puyallup, WA 98374
Cejay
Job Details: 06/28/2022
Customer concern is that dishwasher did not drain then started to leak onto the floor. Found debris in check valve causing long drain times. Cycle tested dishwasher multiple times no leaks. Possible oversuds condition. Advised customer on using high quality detergent. All checks good
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE9206AYW
Near Graham, WA 98338
Cejay
Job Details: 06/28/2022
"Installed previously ordered bearing glides, thermal cut off and belt. Prefromed airflow test failed(red) advised customer dryer vent needs service before resuming operation of dryer.Cycle tested unit all checks good.Customer signed airflow acknowledgement"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50F9A7DSW/A2
Near University Place, WA 98466
Cameron M.
Job Details: 06/28/2022
"Installed previously ordered main pcb. Cycle tested unit 25x, all checks good"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MVW7232HW0
Near Edgewood, WA 98372
Cameron M.
Job Details: 06/28/2022
"Customer concern is that washer senses load but does not wash. Found loose rotor, causing noise during operation. Also found failed clutch slider, causing unit to not complete wash cycle. Needs new slider. Installed new slider kit . Cycle tested unit with customer provided load of towels. ; used 1 W10734521 ( SLIDER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Sachse, TX 75048
Chris
Job Details: 06/28/2022
Customer concern is unit not powering on. Found outlet unit was plugged into was turned off at switch. Customer having electrician fix breaker for original outlet. Tested unit. Checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB5
Near Forney, TX 75126
Patrick
Job Details: 06/27/2022
"Replaced hinges, tested unit. All checks good"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AV/A211
Near Forney, TX 75126
Patrick
Job Details: 06/27/2022
"Replaced thermistor and harness, calibrated. Tested unit. Good fill, good agitate, good drain, good spin. All checks good."
We serviced a
LG DISHWASHER
Model LDF5545SS
Near Balch Springs, TX 75180
Patrick
Job Details: 06/27/2022
Replaced drain pump. Tested unit. All checks good.
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SPK0DG
Near Roy, WA 98580
Cameron M.
Job Details: 06/27/2022
"Customer concern is that washer makes scraping noise in high speed spin cycle. Found failed basket support, causing basket to make contact with tub. Needs new front rear tub, basket, tub gasket. Customer declined repair at this time"
We serviced a
KENMORE REFRIGERATOR
Model 11175505020
Near Allen, TX 75002
Chris
Job Details: 06/27/2022
Replaced flow sensor. No leaks after.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50K8600AV/A2
Near Princeton, TX 75407
Chris
Job Details: 06/27/2022
Customer concern is unit leaking intermittently. Checked all functions in diagnostic. Ran rinse and spin cycle. . Customer says it doesn't leak every load. Unable to recreate leak. Customer will monitor unit.
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN0WW
Near Tacoma, WA 98444
Cejay
Job Details: 06/27/2022
"Installed previously ordered pully, drive belt, clutch, mode shifter and gearcase. Cycle tested unit found stripped motor pully causing noise during operation. Needs new motor pully. NEW to supply. Follow up scheduled for 07/11 1-5pm; ordrng 1 WH03X32217 (1/2 HP MOTOR PULLEY)"
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA 00
Near Steilacoom, WA 98388
Cejay
Job Details: 06/27/2022
Customer concern is that dishwasher was running continuously and would not shut down. Leak error shown. Found soapy water in leak tray. Found no signs of leaks or damage. Cycle tested unit for return error. Error did not return. Possible oversuds condition. Advised customer on using high quality detergent. Cycle tested unit all checks good
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN2WW
Near Dallas, TX 75206
Patrick
Job Details: 06/27/2022
Auger loose. Replace assy per service bulletin. ; ordrng 1 WH43X31239 (Agitator base) and 1 WH02X24374 (Agitator bolt) and 1 WH43X31240. (Auger)
We serviced a
GE DRYER-ELECTRIC
Model DCVH480EK0WW
Near Dallas, TX 75209
Patrick
Job Details: 06/27/2022
"Found idler pulley checks good, greased lf wheel and rear bearing, replaced belt. All checks good"
We serviced a
LG WASHER-TOPLOAD
Model WT1201CV
Near University Place, WA 98467
Cejay
Job Details: 06/27/2022
"Customer concern is that washer shows DE error and does not start. Found broken left side hinge on top cover causing lid to not align properly causing DE error. Needs new top cover and door lock. Advised customer parts show out of stock and may take time to recive. AHS to supply; ordrng 1 MCK67394601 (Top cover) and 1 EBF61215202 (SWITCH ASSEMBLY,LOCKER)"
We serviced a
GE REFRIGERATOR
Model ZIS420NMC
Near Dallas, TX 75214
Patrick
Job Details: 06/27/2022
"Customer concern, unit not making ice. Confirmed. Im ticking but arms not turning. Must replace ice maker; ordrng 1 WR30X10093 (Ice maker)"
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near University Place, WA 98466
Cejay
Job Details: 06/27/2022
Installed previously ordered top logic UI board. No response from UI. Needs new main control. NEW to supply. Follow up scheduled for 07/11 10-2pm; ordrng 1 WD21X24901 (SERVICE MACHINE CONTROL)
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MAH2400AWW
Near Roy, WA 98580
Cameron M.
Job Details: 06/27/2022
Installed previously ordered drain pump assembly. Cycle tested unit 3x. All checks good.
We serviced a
KENMORE REFRIGERATOR
Model 79551829410
Near Garland, TX 75041
Patrick
Job Details: 06/27/2022
"On site to replace evaporator and compressor due to freon leak. No evidence of leak from any accessible component. Leak in unit wall. Diagnosis, unrepairable. Called pro tool, spoke with Michelle. Advised to email overflow parts with report. ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2455XTSB2
Near Tacoma, WA 98405
Cejay
Job Details: 06/27/2022
Installed previously ordered heater element. Ran diagnostics cycle to clear heat lock out and to verify functionality of element. All checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US/AA 01
Near Gig Harbor, WA 98335
Cejay
Job Details: 06/27/2022
Customer concern is that dishwasher is not draining and was showing error code. Water over level error. Found clogged air gap causing drain issues. Cleared debris from air gap. Cycle tested unit all checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Graham, WA 98338
Cameron M.
Job Details: 06/27/2022
"Customer concern is that dishwasher powers but does not run cycle. Found f9e1 (unit not draining) via service mode . Found seized wash pump, causing unit to not wash. Checked for debris in unit, cleaned debris. Cycle tested unit. Found unit still not Cycling wash pump. Needs new wash pump. Advised customer part shows out of stock. May take time to get parts. ; ordrng 1 W11414076 (BASE-PUMP)"
We serviced a
KITCHENAID RANGE
Model KESC307HWH4
Near Puyallup, WA 98374
Cameron M.
Job Details: 06/27/2022
Installed previously ordered door glass. Cycle tested unit 3x. All checks good
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV52J8700EP/A2
Near Frisco, TX 75033
Chris
Job Details: 06/27/2022
Customer concern is unit making loud noise. Found bad roller on rear bulkhead. Replaced roller. Tested. Unit checks good. ; used 1 DC97-16782A (DRUM ROLLER) from stock
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED7500GW0
Near Frisco, TX 75036
Chris
Job Details: 06/27/2022
"Found unit had seized roller on rear bulkhead and also seized pulley. Replaced parts. Tested. Unit checks good. ; used 1 WPW10314173 (DRUM ROLLER), and 1 W10837240 (BRACKET) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near The Colony, TX 75056
Chris
Job Details: 06/27/2022
Customer concern is unit making ice slow. Tested icemaker and iceroom fan and thermistor. Icemaker cycles slow. Fan and thermistor check OK. Will need new icemaker and water valve. ; ordrng 1 W11483245 (Icemaker) and 1 WPW10341329 (water valve assy)
We serviced a
LG DRYER-ELECTRIC
Model DLEX7177RM
Near Dallas, TX 75248
Chris
Job Details: 06/27/2022
Installed rollers and pulley. When plugging back in control shorted out. Will need new board and panel. ; ordrng 1 EBR39326001 (pcb) and 1 EBR36858803 (Pcb)
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.27841600
Near Wylie, TX 75098
Chris
Job Details: 06/27/2022
Customer concern is unit leaking. Found unit leaking from tub or tub seal. Also unit making loud noise during spin. Will need new tub seal and gearcase. ; ordrng 1 3360629 (gear case) and 1 285785 (clutch) and 1 W10814296 (gasket)
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8070SR/ AA03
Near Garland, TX 75044
Patrick
Job Details: 06/27/2022
Installed im repair kit. All checks ok
We serviced a
MAYTAG WASHER-TOPLOAD
Model PAVT244AWW
Near Rockwall, TX 75087
Chris
Job Details: 06/27/2022
Replaced pulley kit. Tested with customer. Unit checks good
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model 11060832990
Near Spanaway, WA 98387
Cameron M.
Job Details: 06/24/2022
"Customer concern is that dryer runs continuously at end of cycle. Preformed airflow test, failed (red). Found failed contacts in timer, causing unit to run continuously. Advised customer to not use dryer till duct is cleaned to prevent further damage. Needs new timer. Follow up visit scheduled for 7/1 8-12; ordrng 1 WP3976576 (timer)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 11
Near Orting, WA 98360
Cameron M.
Job Details: 06/24/2022
"Customer concern is that washer does not drain. Found debris in drain pump clean out. Causing unit to not drain and spin. Found Signs of water leak coming from bottom of door. Caused by build up of debris on door glass. Found Signs of oversuds conditions, causing unit to leak during spin cycle from rear vent. debris from drain pump, cycle tested unit. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance."
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Frisco, TX 75034
Chris
Job Details: 06/24/2022
Customer concern is unit intermittently leaking. Tested unit. Unit quickly started creating a lot of suds. Instructed customer this causes leaking. Did not see any sign of leak while tested. Instructed on suds. Unit checks good.
Near Spanaway, WA 98387
Cejay
Job Details: 06/24/2022
Customer concern is that dishwasher is leaking from underneath door intermittently. Found separating lower spray arm causing leak needs new lower spray arm. Follow up scheduled for 06/29 8-12pm; ordrng 1 5304507158 (spray arm)
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.20052994
Near Dallas, TX 75287
Chris
Job Details: 06/24/2022
Replaced gearcase. Ran cycle. Unit checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW1
Near Lewisville, TX 75067
Chris
Job Details: 06/24/2022
Replaced lock. Ran tested cycle. Unit checks good.
We serviced a
KENMORE REFRIGERATOR
Model 79551839410
Near Dallas, TX 75235
Patrick
Job Details: 06/24/2022
Replaced compressor and drier. Tested unit. All checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5620HW2
Near DuPont, WA 98327
Cejay
Job Details: 06/24/2022
Installed previously ordered HMI board. Cycle tested unit. Error did not return all checks good
We serviced a
SAMSUNG REFRIGERATOR
Model RF28M9580SR/AA
Near Carrollton, TX 75006
Chris
Job Details: 06/24/2022
Unit not cooling at all again. Will need to leak check and recharge unit. ; O-emld tckt
We serviced a
HOTPOINT RANGE
Model RGB740BEHBWH
Near Irving, TX 75060
Chris
Job Details: 06/24/2022
Replaced ignitor. Tested. Unit checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45H7000AW/A2
Near Irving, TX 75061
Chris
Job Details: 06/24/2022
Customer concern is unit won't complete spin cycle. Found dampers are very bouncy causing unit to go off balance. Will need all 4 dampers replaced. ; ordrng 4 DC97-16350E (Assy dampers)s
We serviced a
LG WASHER-FRONTLOAD
Model WM2650HWA
Near Dallas, TX 75205
Patrick
Job Details: 06/24/2022
"Customer concern, loud vibration during spin. Ran under load. No abnormal noise noted. Unit sits on third floor which will add to perceived vibration. Unit good fill, good tumble, good drain, good spin. Corrected drain hose and levelled."
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near Enumclaw, WA 98022
Cameron M.
Job Details: 06/24/2022
Installed previously ordered graphics and control. Cycle tested unit 3x. All checks good
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV56H9100EG/A2
Near Fox Island, WA 98333
Cejay
Job Details: 06/24/2022
Installed previously ordered door hinge. Cycle tested unit with a load. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Gig Harbor, WA 98332
Cejay
Job Details: 06/24/2022
Parts ordered were incorrect. Shaft must be left hand thread. Follow up scheduled for 07/11 10-2pm; ordrng 1 WPW10359272 (shaft)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED6200KW0
Near Lake Tapps, WA 98391
Cameron M.
Job Details: 06/24/2022
"Customer concern is that dryer drum not turning. Found belt slipped off idler pulley and motor assembly. Causing unit to not turn drum. Recounted belt. Cycle tested unit, all checks good. Preformed airflow test failed, (red). Advised customer dryer vent duct needs to be cleaned asap."
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Puyallup, WA 98374
Cameron M.
Job Details: 06/24/2022
"Customer concern is that range bake element opened,causing unit to not heat on bake cycle. Customer provided new element and attempted self repair. Unit disassembled prior to service appointment. Advised customer no warranty is provided for Customer provided components. Installed new bake element. Reassembled unit. Cycle tested unit 3x. All checks good."
We serviced a
MAYTAG DISHWASHER
Model MDB7979SHZ0
Near Irving, TX 75062
Chris
Job Details: 06/24/2022
Customer concern is door not closing. Found door was pulled off hinge post on left side. Reinstalled door. Tested. Unit checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM2301HR
Near Dallas, TX 75229
Chris
Job Details: 06/24/2022
Replaced rotor. Tested. Unit checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM9000HVA
Near Rowlett, TX 75088
Chris
Job Details: 06/24/2022
Installed parts. Still has same issue with control panel. Called American home shield. Unit is unrepairable. Ahs will contact customer for replacement.
We serviced a
KENMORE FREEZER
Model 2539287212
Near Dallas, TX 75253
Patrick
Job Details: 06/24/2022
Customer refused service.
We serviced a
SAMSUNG REFRIGERATOR
Model RF32FMQDBSR/AA10
Near Dallas, TX 75227
Patrick
Job Details: 06/24/2022
Customer concern ice build up in rh fz section. Confirmed. Found clogged ff evap drain. Cleared. All checks good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF323TEDBSR/AA04
Near Dallas, TX 75205
Patrick
Job Details: 06/24/2022
"Removed evap cover, cleared frozen drain. Replaced evap cover, defrost thermistor, and im. Found pantry drawer cover broken. Must replace; ordrng 1 DA97-12637A (Pantry drawer cover)"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Roy, WA 98580
Cameron M.
Job Details: 06/24/2022
"Customer concern is that dishwasher produces f9e1 (unit not draining) every time of using unit. Cycle tested unit, found not mechanical defects. Per service bulletin, replace drain pump and main control. Putting unit in ASSURANT for options for proceeding forward. ; O-emld tckt"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED7500GW0
Near Gig Harbor, WA 98332
Cejay
Job Details: 06/24/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (red). Found open element causing dryer not to heat. Needs new element. Installed new element cycle tested unit all checks good. Advised customer dryer duct needs to be serviced before resuming operation of dryer. Customer signed airflow acknowledgement.; used 1 WP3387747 ( ELEMENT) from stock
We serviced a
SAMSUNG RANGE
Model NE59M4320SS
Near Tacoma, WA 98404
Cejay
Job Details: 06/24/2022
Customer unavailable. Phone number no loner in service. Unable to contact customer.; snapped 1 QuickPics
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS
Near Tacoma, WA 98408
Cejay
Job Details: 06/23/2022
Customer concern is that dishwasher top rack has fallen. Found broken right side adjuster causing top rack to fall. Needs new adjuster. Advised customer parts show out of stock and may take time to recive. NEW to supply.; ordrng 1 WPW10546503 (adjuster)
We serviced a
FRIGIDAIRE RANGE
Model FEF326FSB
Near Federal Way, WA 98023
Cejay
Job Details: 06/23/2022
"Customer concern is that left side element on light is continuously on. And LF burner works intermittently. Found LF and LR infinite switches damaged causing element on light to remain on and LF burner to work intermittently. Needs new LF and LR infinite switches. Installed new infinite switches. Element on light is off. LF burner is now operating properly. All checks good.; used 1 316436001 ( INFINITE SWITCH, LARGE ELEME), and 1 316436000 ( INFINITE SWITCH, SMALL ELEME) from stock"
We serviced a
GE WALL OVEN
Model PT7550SF6SS
Near Plano, TX 75093
Chris
Job Details: 06/23/2022
Replaced rack holder. Unit checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ4WW
Near Carrollton, TX 75007
Chris
Job Details: 06/23/2022
Customer concern is unit leaking. Tested unit. Found leak coming from stand pipe backing up where washer drains to. Instructed customer she needs plumber to clean drain.
We serviced a
SAMSUNG RANGE
Model NE59M6850SG/AA
Near Lewisville, TX 75057
Chris
Job Details: 06/23/2022
Replaced element. Tested. Unit checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW0
Near Lewisville, TX 75067
Chris
Job Details: 06/23/2022
Replaced heating element. Tested. Unit checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSQ9549LW1
Near Addison, TX 75001
Chris
Job Details: 06/23/2022
Customer concern is unit not starting. Started unit on arrival and ran good. Tested all functions. Worn agitator dogs. Replaced dogs. Tested. Found no other issues. ; used 1 80040 (AGITATOR DOGS) from stock
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6300V/A3
Near Dallas, TX 75205
John
Job Details: 06/23/2022
Customer concern dryer making loud thumping noise. Found large crack/hole in rear lip of drum causing noise as it passes over rear rollers. Needs new drum assy. AHS to supply outof stock parts.; ordrng 1 DC97-14849P (Drum assy)
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MVWC565FW1
Near Enumclaw, WA 98022
Cejay
Job Details: 06/23/2022
Customer concern is that washer goes out of balance frequently. Found both front and rear left side suspension rods failed and worn hub causing excessive basket play and washer to go out of balance. Needs new suspension rods and hub kit. Follow up scheduled for 06/29 10-2pm; ordrng 1 W10528947 (drive hub kit) and 1 W11130362 (suspension)
We serviced a
GE RANGE
Model PT7050SF5SS
Near Tacoma, WA 98422
Cejay
Job Details: 06/23/2022
Installed previously ordered cooling fan and fan sensor. Cycle tested unit all checks good
We serviced a
LG DRYER-ELECTRIC
Model DLEY1701W
Near Spanaway, WA 98387
Cejay
Job Details: 06/23/2022
Customer concern is that dryer is making a noise during operation. Found broken fan wheel causing noise during operation. Needs new fan wheel. Follow up scheduled for 06/29 8-12pm; schdld next appmnt for 6/29 WED 8-12
We serviced a
AMANA RANGE
Model AER5330BAS0
Near Spanaway, WA 98387
Cejay
Job Details: 06/23/2022
Installed previously ordered infinite switchs. Tested all burner. All checks good.
We serviced a
GE REFRIGERATOR
Model GDL20KCSABS
Near McKinney, TX 75069
Patrick
Job Details: 06/23/2022
Replaced Def termination thermostat. Unit checks good at this time.
We serviced a
GE WASHER-TOPLOAD
Model HTW240ASK6WS
Near Dallas, TX 75238
John
Job Details: 06/23/2022
Customer concern is washer making grinding noise while agitating. Confirmed grinding noise and found oil leaking from transmission and making grinding noise. Needs new transmission assy.; ordrng 1 WH38X27335 (platform trans asm k) and 1 WH02X10364 (washer hub) and 1 WH01X26190 (belleville washer) and 1 WH02X10363 (nut hub) and 1 WH03X32097 (Pulley and nut) and 1 WH01X27538 (belt drive)
We serviced a
GE DRYER-ELECTRIC
Model GFD49ERPK0DG
Near The Colony, TX 75056
John
Job Details: 06/23/2022
"Customer concern is Dryer taking too long to dry. Ran vent and Temp check on machine. Vent passes green, temp in range. Customer advised that they usually use sensored cycles. Advised Customer about how the sensored settings work and that it may be necessary to remove and redistribute clothing. Machine functioning as designed."
We serviced a
LG DISHWASHER
Model LUDP8997SN
Near Puyallup, WA 98374
Cameron M.
Job Details: 06/23/2022
Installed previously ordered motor assembly. Cycle tested unit 3x. All checks
We serviced a
GE WASHER-FRONTLOAD
Model WCVH4800K2WW
Near Gig Harbor, WA 98332
Cameron M.
Job Details: 06/23/2022
"Installed previously ordered door lock, cycle tested unit 3x. All checks good Collected payment via debit card Payment."
We serviced a
KENMORE RANGE
Model 790.95053310
Near Lewisville, TX 75067
John
Job Details: 06/23/2022
Customer concernoven not heating properly. Found control board sending 48 vac to broil element and 67 vac to bake element causing unit to not get to temp. Needs new control board.; ordrng 1 316650010 (controller) and 1 316655001 (overlay)
We serviced a
GE DISHWASHER
Model GDF540HSD0SS
Near Carrollton, TX 75007
John
Job Details: 06/23/2022
Installed new heating element. Unit now heats. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Princeton, TX 75407
Patrick
Job Details: 06/23/2022
"Distort concern, unit makes banging noise during use. No error codes. Calibrated unit. Ran normal cycle with small load. Cam splines good, agitator splines good. Good fill, good agitate, normal operation at this time. All checks good"