We serviced a
GE DISHWASHER
Model GDT645SYN8FS
Near Dallas, TX 75252
Lane
Job Details: 09/19/2023
Customer stated dishwasher doesn't work. Performed diagnostics found unit not fully installed. Control panel locked. Dishwasher panel unresponsive. Disconnected panel and reseated panel connector. Performed function test with no problems. Advised customer installation is not covered by warranty.
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSM1WW
Near Dallas, TX 75244
Lane
Job Details: 09/19/2023
Customer stated washer leaked water onto floor. Performed diagnostics found pump to tub hose slipped off. Reattached hose and performed leak test. All functions checked good at time of service. Advised customer on water level settings.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HC2
Near Prosper, TX 75078
Chad A.
Job Details: 09/19/2023
Customer stated out of balance and sometimes not draining. During testing found drain pump operating properly but flow restricted due to collapse in drain hose at elbow. Need drain hose for repair. ; ordrng 1 W11551765 (Hose)
We serviced a
SAMSUNG REFRIGERATOR
Model RF29A9771SG/AA 15
Near McKinney, TX 75070
Chad A.
Job Details: 09/19/2023
Customer stated display shows door open and broken wires at bottom of door. Found wires at bottom of right door for freezer to be broken and out of place. Repaired connection and routed harness through hinge cover. Tested multiple times and all working properly.
We serviced a
LG WASHER-FRONTLOAD
Model WM3900HWA
Near Graham, WA 98338
Cameron M.
Job Details: 09/19/2023
Installed previously ordered dispenser and drawer asm. Cycle tested unit. All checks good.left leaking parts with customer.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near University Place, WA 98466
Cameron M.
Job Details: 09/19/2023
Customer concern is that washer leaks water during operation from left corner of door. Cycle tested unit. Found water dripping from left side of door at hinge. Caused by misalignment of door and seal due to unit being unlevel. Leveled unit. Cycle tested unit 5x. Found no active leaks. Advised customer to monitor and call if issues persist. Collected 129+tax via
We serviced a
LG WASHER-FRONTLOAD
Model WM2487HWM
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 09/19/2023
"Customer concern is that washer does not drain and spin. Preformed visual inspection, found drain hose in stand pipe to far. Relocated and secured drain hose. Cycle tested unit via service mode. found stripped drain pump impeller causing unit to not drain. Needs new drain pump. Installed new drain pump. Cycle tested unit. All checks good. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent. Left failed part with customer. Collected payment via check ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5057LW0
Near Eatonville, WA 98328
Cameron M.
Job Details: 09/19/2023
Customer concern is that washer does not drain and complete cycle. Unit in garage with temporary power and water supply. Cycle tested unit via rinse and spin 10x found no mechanical defects. Advised customer to monitor and call if issues persist . Also Advised customer on regular cleaning intervals. Advised customer on using high quality detergent.
We serviced a
KENMORE REFRIGERATOR
Model 79573157610
Near Frisco, TX 75034
Chad A.
Job Details: 09/19/2023
Installed ice maker and cycled good. Water pressure good and no other failures detected.
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Sachse, TX 75048
John
Job Details: 09/19/2023
Installed new UI Board. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Graham, WA 98338
Cejay
Job Details: 09/19/2023
"Customer concern is that dishwasher won't start and ligh Is flashing. Upon arrival unit showing 8-4, found water in leak tray. Pulled error codes 8-4,9-1,10-2, cleared errors. Can enter service mode but can not run service cycle. Ran normal cycle unit shut off during first drain cycle, left water in tub. Unit dose drain with start of new cycle or cancel drain. Needs new drain pump and main control. Requires Auth. ; ordrng 1 W11412291 (PUMP-DRAIN) and 1 W11410066 (CNTRL-ELEC)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Enumclaw, WA 98022
Cejay
Job Details: 09/19/2023
"Removed dishwasher from cabinet, Installed previously ordered water inlet and main control, cycle tested unit for 15 minutes before reinstalling dishwasher under cabinet for leaks and to verify repair. All checks good."
We serviced a
FRIGIDAIRE RANGE
Model FEF450BWA
Near Eatonville, WA 98328
Cameron M.
Job Details: 09/19/2023
"Customer concern is that theater the fr burner in heating uneven rr smokes rl not functioning FL heat then stops heating. Left oven overheating right oven takes long time to cook . Found receptacles of surface burners with loose connections causing receptacles to produce smoke. Found open rear left element causing burner to not heat. Found worn contacts in burner infinite switches, causing burner intermittent operation. Found thermostat damaged when customer bread caught fire in right oven. Tested continuity of bake and broil elements of both ovens, good Tested temp probe in main oven, out of range. Causing inadequate temperatures. Needs new receptacles, burner elements,infinite switches, oven thermostat and temp probe. REQUIRES AUTH. ; ordrng 4 330031 (TERM.BLK.REPLACE/PKY)s and 2 318372211 (ELEMENT FL RR)s and 2 316442301 (ELEMENT FR RL)s and 2 318293820 (SWITCH FL RR)s and 2 318293827 (SWITCH RL FR)s and 1 318183000 (THERMOSTAT Right oven) and 1 316217002 (PROBE)"
We serviced a
GE DISHWASHER
Model GDP665SYN3FS
Near Puyallup, WA 98375
Cejay
Job Details: 09/19/2023
"Installed previously ordered upper rack, middle conduit and middle spray arm, confirmed door operation is now correct. Cycle tested unit all checks good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED8630HC0
Near Prosper, TX 75078
Chad A.
Job Details: 09/19/2023
Customer stated dryer has loud vibrating noise. During inspection found debris in blower wheel causing the vibration. Cleared debris and cycled to test. All working good and no other failures detected at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JZ0
Near Puyallup, WA 98375
Cejay
Job Details: 09/19/2023
"Installed previously ordered main control and temperature sensor, cycle tested oven, error did not return all checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MAV6451AWW
Near Spanaway, WA 98387
Cejay
Job Details: 09/19/2023
"Customer concern is that washer is pausing in the middle of a cycle intermittently sometimes after fill and doesn't wash, sometimes before drain and spin. Found lid switch bypassed, possible intermittent issue with timer causing washer to pause during cycles. Needs new timer, lid switch, cam, plunger, guide tub and belt. Follow up scheduled for 10/03 8-12pm advised customer unit is not operational now that lid switch is no longer bypassed.; ordrng 1 WP22004189 (TIMER) and 1 WP22003483 (BELT- DRIVE) and 1 WP22003804 (SWITCH-LID) and 1 WP22002754 (PLUNGER) and 1 W10814230 (CAM) and 1 WP22002757 (GUIDE TUBE)"
We serviced a
GE RANGE
Model JGB860SEJ4SS
Near Puyallup, WA 98374
Cejay
Job Details: 09/18/2023
"Customer concern is that upper oven is not heating. Found 0 amps at bake ignitor, confirmed 120v to ignitor. Found failed ignitor causing oven not to heat. Needs new bake ignitor. Installed new bake ignitor on upper oven, cycle tested unit all checks good. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Puyallup, WA 98375
Cameron M.
Job Details: 09/18/2023
Installed previously ordered washplate and agitator. Cycle tested unit. All checks good
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AV/A2 11
Near University Place, WA 98467
Cameron M.
Job Details: 09/18/2023
Customer concern is that washer produces knocking noise during operation before entering spin cycle. Cycle tested unit via service mode found no stored errors. Unable to duplicate customer concern via service mode. Cycle tested unit with customer provided load of mixed towels. Unit struggles to enter spin cycle with load. Found inverter board and hall sensor not sending or receiving adequate signal. Needs new motor and inverter board. advised customer may take time to receive parts REQUIRES AUTH; ordrng 1 DC92-01531C (ASSY PCB KIT) and 1 DC31-00111A (MOTOR ASSY)
We serviced a
GE COOKTOP
Model JGP633SETSS
Near Puyallup, WA 98373
Cejay
Job Details: 09/18/2023
"Customer concern is that center and RR burners are not lighting. Found burners dirty and clogged causing restriction of gas flow, cleaned ports and burners, cycled all burners to verify operation. Advised customer on maintenance of burners and burner caps. All checks good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED6230HW1
Near Bonney Lake, WA 98391
Cejay
Job Details: 09/18/2023
"Customer concern is that dryer will not power back on after sudden power surge. Upon arrival no response from UI. Found no voltage at terminal block, found breaker in between on and off selection,cycled breaker, unit is now operational. Preformed temperature checks good, preformed airflow test failed (yellow). Customer instruction on cycling breaker."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Fox Island, WA 98333
Cameron M.
Job Details: 09/18/2023
"Customer concern is that dishwasher does not drain. Cycle tested unit. Found debris in airgap to disposal hose. Causing unit to not drain. Cleared debris, tested unit 5x all checks good. Re installed unit for customer. Collected 129+tax via card payment"
We serviced a
GE REFRIGERATOR
Model UNC15NPRBII
Near Plano, TX 75093
Lane
Job Details: 09/18/2023
Installed new drain pump and performed full function and leak tests. All functions checked good at time of service. Customer made aware that surrounding trim needed to be removed to service and install new pump.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model 79681584310
Near Coppell, TX 75019
Lane
Job Details: 09/18/2023
Customer stated dryer lent screen housing broke. Performed diagnostics confirmed damage to housing. Lent screen is warped and also needs replacing. All other functions checked good at time of service. ; ordrng 1 ADQ56656401 (Lent screen) and 1 MCK49049101 (Lent screen housing)
We serviced a
SAMSUNG REFRIGERATOR
Model RS28A500ASR/AA
Near Coppell, TX 75019
Lane
Job Details: 09/18/2023
Customer stated ice maker doesn't work. Preformed diagnostics found faulty ice maker. Unit will not harvest automatically. Temperature checks good 3F freezer 36F fresh food. All other functions checked good at time of service.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV2H5000EW/A3 04
Near Tacoma, WA 98405
Cameron M.
Job Details: 09/18/2023
"Customer concern is that dryer produces noise during operation and not heating. Preformed airflow test pass,(green).tested voltage supply to unit, good 240v supply. Found open element causing unit to not heat. Found no mechanical defects to cause noise. Found wax transfer on front and rear bulkhead, causing drum felt to ride against transfer. Needs new element installed new element cycle tested unit. All checks good left failed part with customer. collected payment via card payment. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
FRIGIDAIRE DRYER-ELECTRIC
Model AEQ8000FS0
Near Fife, WA 98424
Cameron M.
Job Details: 09/18/2023
"Customer concern is that dryer does not dry clothes. Preformed airflow test, failed (red). Found vent hose crushed. Pulled unit forward from wall. Re tested airflow, failed (red). Found extreme buildup of lint in lint screen, causing unit to not be able to cool element properly, heating top of case as unit is operation. Cleared lint plug ,preformed airflow test once more vent off failed (yellow ). During testing of unit consoles will loss and regain power ,causing consoles to turn off and on repeatedly during corse of operation. Needs new control asm. REQUIRES AUTH. ; ordrng 1 134557200NH (CONTROL)"
We serviced a
GE DRYER-ELECTRIC
Model GTDX200EMOWW
Near Puyallup, WA 98371
Cameron M.
Job Details: 09/18/2023
"Customer concern is that dryer does not power. Found tripped breaker, causing unit to not start cycle. Reset breaker cycle tested unit, 5x. All checks good."
We serviced a
GE REFRIGERATOR
Model GTE18GSNFRSS
Near Lewisville, TX 75067
Lane
Job Details: 09/18/2023
Customer stated refrigerator doesn't work. Performed diagnostics found loose electrical connector near condenser not seated causing issue. Performed temperature drop test after repair. Freezer dropped fifteen degrees in ten minutes. All functions checked good at time of service. ; saved tckt
We serviced a
LG RANGE
Model LREL6323D/01
Near Puyallup, WA 98375
Cejay
Job Details: 09/18/2023
"Installed previously ordered bake element, cycle tested unit all checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model LAT2500AAE
Near Puyallup, WA 98371
Cameron M.
Job Details: 09/18/2023
Customer concern is that washer does not start cycle. Found failed contacts in lid switch. Also found failed timer causing unit to not start cycle. Needs new timer and lid switch. Follow up visit scheduled for 10-2 1-5; ordrng 1 WP22003363 (TIMER) and 1 12001908 (LID SWITCH KIT)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC215EW1
Near Puyallup, WA 98375
Cejay
Job Details: 09/18/2023
"Customer concern is that the dryer is making a noise after running for about 10 minutes. Found both rear support wheels sticking, cleaned and lubricated rear support wheels, cycle tested unit for 15 minutes no noise. All checks good."
We serviced a
KENMORE REFRIGERATOR
Model 10651133210
Near Plano, TX 75074
Chad A.
Job Details: 09/18/2023
Installed wire harness for compressor and valves to control. Cycled water to test and found faulty dual valve. Valve hammers loudly with little to no water. Need valve to complete repair. ; ordrng 1 WPW10341320 (VALVE-INLT)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW5620HW2
Near Garland, TX 75044
Chad A.
Job Details: 09/18/2023
Replaced bellow and cycled to test. Door sealing good and no leaks detected.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Sachse, TX 75048
Chad A.
Job Details: 09/18/2023
Customer stated unit out of balance. On arrival found unit to not be level. Adjusted leveling legs to make unit stable. Cycled in diagnostics found out of balance errors. Cycled in spin and all running smoothly with no load. Filled with water and found suspension bottomed out. Need suspension ; ordrng 1 W11400156 (Suspension)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW5620HW3
Near Frisco, TX 75035
Chad A.
Job Details: 09/18/2023
Customer concern washer leaking water. During testing found water dripping down from front of dispenser due to erratic spray. Need drawer for repair. Customer already cleared drain pump filter causing slow drain and not spinning out clothes properly. Drawer needed for repair. ; ordrng 1 W11524105 (Drawer)
We serviced a
LG WASHER-FRONTLOAD
Model WM3370HVA
Near Rockwall, TX 75032
Patrick
Job Details: 09/15/2023
"Replaced stator, tested unit. All checks good."
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN2WW
Near Garland, TX 75041
Patrick
Job Details: 09/15/2023
"Customer concern, unit will not spin. Confirmed. Found lid lock error code. Lock failed in test mode. Drain pump tested good. Replaced lid lock from truck stock. Tested unit. All checks good. ; used 1 WH08X32697 (Lid lock) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN3WW
Near Mesquite, TX 75150
Patrick
Job Details: 09/15/2023
"Unit running on arrival with load. Canceled cycle. Ran rinse and spin. Good h/c, good fill, good agitate, loud grind occurred once during agitate, good spin. Transmission hot to touch. Recommend replace agitator, belt, and transmission. ; ordrng 1 WH43X34257 (Agitator base) and 1 WH43X31240 (Auger) and 1 WH03X34937 (Transmission) and 1 WH01X27538 (Belt)"
We serviced a
KENMORE DISHWASHER
Model 66513092N410
Near Graham, WA 98338
Cameron M.
Job Details: 09/15/2023
"Customer concern is that dishwasher is not draining. Preformed visual inspection of unit. Found unit full of water. Verified operation of drain pump. Found debris in airgap, causing unit to not drain. Cleared debris. Cycle tested unit 5x. All checks good. Collected 129+tax via check payment."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418US3A
Near South Hill, WA 98374
Cameron M.
Job Details: 09/15/2023
"Customer concern is that dishwasher does not drain after glass broke inside unit. Found broken glass in drain pump. With customer auth removed glass from pump assembly. Cycle tested unit 3x. All checks good. Advised customer on regular cleaning intervals, also Advised customer on using high quality detergent."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW2
Near Dallas, TX 75227
Patrick
Job Details: 09/15/2023
"Customer concern, unit goes off balance during spin. Found failed dampers. Must replace. ; ordrng 1 W11130362 (Dampers)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV50K8600EV/A3 01
Near Plano, TX 75093
John
Job Details: 09/15/2023
Installed new rollers and heater. All checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM8000HVA
Near Dallas, TX 75205
John
Job Details: 09/15/2023
Performed MPA check. All checks good.
We serviced a
GE WASHER-FRONTLOAD
Model WCVH4800K3WW
Near Dallas, TX 75218
Patrick
Job Details: 09/15/2023
"Customer concern, unit leaks after several minutes of use. Ran rinse and spin empty. Good fill, good tumble, heavy sudsing in basket, good drain, good spin. Ran 7 fill, tumble, drain cycles. No leak evident. Likely cause is suds build up leaking through upper vent. Recommend customer run self clean with vinegar."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8300SW0
Near DuPont, WA 98327
Cameron M.
Job Details: 09/15/2023
Installed previously ordered door switch. Cycle tested unit. All checks good.
We serviced a
KENMORE REFRIGERATOR
Model 10654263300
Near Garland, TX 75041
Patrick
Job Details: 09/15/2023
Mpa check. Temps good. Dispenser good. Ice bin full. Cleaned condenser. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Garland, TX 75040
Patrick
Job Details: 09/15/2023
"Customer concern, unit makes squeek during use. Tested unit under load, 6 towels. No noise evident. Found h/c reversed. Corrected. Calibrated. All checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US03
Near Garland, TX 75040
Patrick
Job Details: 09/15/2023
"Customer concern, unit leaking during use. Confirmed. Found warped bellows. Must replace; ordrng 1 DC64-03788A (Bellows)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8127LC0
Near Puyallup, WA 98372
Branden W.
Job Details: 09/15/2023
Customer concern is that clothes were still damp at end of cycle. Customer took lint filter housing off and moisture sensor wires fell into cabinet. Reinstalled filter housing. Performed airflow test. Test failed (yellow) found vent from dryer to wall is too long and folded over several times reducing airflow and causing increased dry times. Cleaned moisture sensors. Cycle tested. Good temperatures. Advised that mixed loads and bedding may shut down before all material is dry. Advised to adjust dryness level. Advised to shorted dryer vent to increase airflow and dry times.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Dallas, TX 75229
Patrick
Job Details: 09/15/2023
"Customer concern, unit leaks during use. Confirmed found rust hole in stainless steel tub. Drain pump very slow and loud. Must replace tub and sump. ; ordrng 1 W11409866 (Tub) and 1 W11460946 (Sump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT71OPAYM3
Near University Place, WA 98466
Cameron M.
Job Details: 09/15/2023
"Customer concern is that dishwasher does not wash and dry dishes. Cycle tested unit via service mode, Verified wash component activation. Attempted to activate heater , failed. Found sticking element relay on main control. Causing unit to not dry dishes. Needs new main control and element. Follow up visit scheduled for 10/2 8-2; ordrng 1 W10518394 (HEATER) and 1 W10479763 (CNTRL)"
We serviced a
LG WASHER-FRONTLOAD
Model WM2487HWMA
Near Lakewood, WA 98499
Cameron M.
Job Details: 09/15/2023
"Customer concern is that washer produces oe error, not completing cycle. Inspected drain pump clean out, clear. Cycle tested unit via service mode, no defect found. Stress tested pump, found dead spot in drain pump causing unit to not drain. Installed new drain pump. Cycle tested unit. All checks good ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
GE DISHWASHER
Model GSD2020F00BB
Near Dallas, TX 75219
John
Job Details: 09/15/2023
"Customer concern is DW not moving water properly and leaving soap on dishes as well as detergent dispenser not opening. Found dispenser lever broken, stick of some sort lodged inside lower spray arm, and large amount of suds inside unit. Must replace dispenser lever and lower spray arm assy. Advised Customer on the affects of suds inside unit and how to remove them.; ordrng 1 WD22X154 (spray arm assy) and 1 WD12X324 (Dispenser lever)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321CDBM00
Near Dallas, TX 75219
John
Job Details: 09/15/2023
"Installed new ice maker. Cycled ice maker with jumper to test, cycles properly. All checks good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED6630HW0
Near Dallas, TX 75205
John
Job Details: 09/15/2023
"Customer concern is dryer making horrible screeching noise and door not closing properly. Found door worn and wobbly and dragging across front panel as well as door panels separating. Found idler pulley has failed causing loud noise. Must replace idler pulley, belt, and inner door. Unit is stacked and will require second tech to remove for repair.; ordrng 1 W11465962 (Door inner) and 1 W10837240 (idler pulley) and 1 661570V (belt)"
We serviced a
GE DISHWASHER
Model GDF530PSM4SS
Near Forney, TX 75126
Patrick
Job Details: 09/14/2023
Replaced motor. Tested unit. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW2
Near Rockwall, TX 75032
Patrick
Job Details: 09/14/2023
"Replaced hub, impeller, and damper set. Unable to test unit as it in the driveway."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2. 11
Near McKinney, TX 75071
Chad A.
Job Details: 09/14/2023
Customer stated washer not filling with water. Cycled to test and found no failures. Entered svc mode and cycled individual components with no faults. Unable to duplicate any problems.
We serviced a
LG DISHWASHER
Model LDS5774ST
Near Wylie, TX 75098
John
Job Details: 09/14/2023
"Customer concern is DW will not turn on. Unit DOA upon arrival. Cycled breaker to reset control, no change. Confirmed 120vac to control board. Found voltage from control to display board inconsistent and jumping around. Recommend replacing main PCB and Display PCB. Unable to fully test machine due to nature of failure.; ordrng 1 EBR79686305 (Pcb) and 1 EBR69906301 (Display PCB)"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 110.21894000
Near Garland, TX 75041
John
Job Details: 09/14/2023
Performed MPA check all checks. All checks good.
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Rockwall, TX 75032
Patrick
Job Details: 09/14/2023
Replaced ui and dispenser. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WFW94HEXW1
Near Rockwall, TX 75032
Patrick
Job Details: 09/14/2023
Replaced mcu. Tested unit.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5057LW0
Near Frisco, TX 75034
Chad A.
Job Details: 09/14/2023
"Replaced gearcase and belt. Cleaned up oil best as possible and cycled machine to test. Spin cycle motor noisy and hot due to bearing. Need motor to complete repair. ; ordrng 1 W11026785 (MOTOR-DRVE), states that autho needed"
We serviced a
KITCHENAID RANGE
Model KDRS483VSS00
Near Coppell, TX 75019
Lane
Job Details: 09/14/2023
Customer stated dishwasher is unresponsive. Performed diagnostics found faulty natural circuit. Advised customer replace door latch assembly. All other functions checked good at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Spanaway, WA 98387
Branden W.
Job Details: 09/14/2023
Customer concern is that dishwasher does not run. Found float switch being help up by can lid. Removed lid. Cycle tested. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45M5500AP/A5 51
Near Puyallup, WA 98374
Cameron M.
Job Details: 09/14/2023
Installed previously ordered drain pump. Cycle tested unit. All checks good
We serviced a
LG DISHWASHER
Model LDT7808ST
Near Orting, WA 98360
Cameron M.
Job Details: 09/14/2023
Installed warranty provided noise filter. Cycle tested unit. All checks good. Main pcb and ui not installed as parts are intact and operational
We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA 01
Near Tacoma, WA 98405
Cameron M.
Job Details: 09/14/2023
"Customer concern is that range produces se error after clean cycle. Preformed inspection of unit found unresponsive key pad, causing unit to not heat oven. Needs new main control, membrane bracket and key pad advised customer parts show out of stock. AHS TO SUPPLY REQUIRES AUTH ; ordrng 1 DG61-00495B (BRACKET-MEMBRANE PANEL) and 1 DG34-00027B (SWITCH MEMBRANE;) and 1 DE92-02588J (ASSY PCB)"
We serviced a
LG REFRIGERATOR
Model LMXS28596D/04
Near Frisco, TX 75033
Chad A.
Job Details: 09/14/2023
Adjustable shelf not staying in place due to broken tab. Installed new shelf and all operates properly.
We serviced a
GE RANGE
Model JBS60RK6SS
Near Plano, TX 75074
Patrick
Job Details: 09/14/2023
"Customer concern, on rf burner only outer ring heats. Confirmed. Found element shorted. Must replace rf element and rf infinite sw. All other elements check good. ; ordrng 1 WB30X24111 (Rf element) and 1 WB24X25013 (Rf infinite sw)"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Prosper, TX 75078
Chad A.
Job Details: 09/14/2023
Replaced heater and sensor. Cycled to test heater and working good.
We serviced a
LG WASHER-FRONTLOAD
Model WM8000HVA
Near Bonney Lake, WA 98391
Branden W.
Job Details: 09/14/2023
Customer concern is that washer leaks. Found hot water inlet valve solenoid leaking. Installed new inlet valve. Vacuumed water from tray under washer. Cycle tested. All checks good. Left failed part as it caused a leak. ; used 1 5220FR2006H (INLET VALVE (HOT)) from stock
We serviced a
GE DISHWASHER
Model GDF520PGD6WW
Near Bonney Lake, WA 98391
Branden W.
Job Details: 09/14/2023
Customer concern is that dishwasher does not wash. Found unit washes but detergent is not dispensing. Also found heater not running due to failed thermistor. Needs new dispenser and float switch assembly. ; ordrng 1 WD12X32798 (DETERGENT MODULE) and 1 WD21X10519 (switch flood) and 1 WD21X22598 (sensor)
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79631552610
Near Garland, TX 75040
Patrick
Job Details: 09/14/2023
Replaced console assy. Tested unit. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022242510
Near Dallas, TX 75228
John
Job Details: 09/14/2023
"Performed MPA check. Unit fills, agitates, spins, and drains as designed. All checks good."
We serviced a
GE DISHWASHER
Model PDW7800J01BB
Near Garland, TX 75041
Lane
Job Details: 09/14/2023
Customer stated dishwasher is unresponsive. Performed diagnostics found faulty neutral circuit.. advised interlock assembly be replace. All other functions checked good at time of service.
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5501SR/AA 51
Near Wylie, TX 75098
Lane
Job Details: 09/14/2023
Installed new auger assembly and performed multiple function tests. All functions checked good at time of service.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF4B
Near Dallas, TX 75228
John
Job Details: 09/14/2023
"Customer concern is DW LED lights not working. Conformed half of consol LED's and display not illuminating but buttons responding. Ran quick cycle, unit functioning properly aside from consol. Needs new consol and UI board.; ordrng 1 117512430 (Control panel) and 1 807022404 (UI board)"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS3
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 09/14/2023
Installed previously ordered fan assembly. Cycle tested unit. All checks good. Collected remainder balance via card payment. Customer retained old part.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV40J3000EW/A2 02
Near Buckley, WA 98321
Branden W.
Job Details: 09/14/2023
Customer concern is that dryer makes screeching noise. Found nickel lodged in drum track. Removed coin. Cleaned lint trap. Cycle tested. All checks good.
We serviced a
WHIRLPOOL RANGE
Model 79094229400
Near Eatonville, WA 98328
Branden W.
Job Details: 09/14/2023
"Customer concern is that handle and front glass keeps coming off. Left burners don't work sometimes. Found door handle stripping out causing it to come loose. Found front left burner and receptacle burned. Found no issues with other burners. Needs new handle, trim, burner, and receptacle. Ordering parts. ; ordrng 1 316442301 (element,lg) and 1 5303935058 (terminal block kit) and 1 5304475890 (handle) and 1 316575501 (cap)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDBB240FS2
Near Tacoma, WA 98418
Cameron M.
Job Details: 09/14/2023
"Customer concern is that dishwasher does not advance from was to rinse cycle unit will run continuously without advance. Cycle tested unit. Found worn contacts in timer, causing unit to not advance. Needs new timer. Advised customer parts show NLA. AHS TO SUPPLY REQUIRES AUTH ; ordrng 1 154495901 (TIMER), states that autho needed"
We serviced a
GE DRYER-ELECTRIC
Model GTDP220EF5WW
Near South Hill, WA 98374
Cameron M.
Job Details: 09/14/2023
"Customer concern is that dryer produces noise during operation found drum wearing through front panel and case assembly. Also found failed front bearing, causing noise during operation. Found failed rear bearing, causing drum to ride forward and contact case and front panel asm. Needs new front bearing kit drum asm and rear bearing and case asm; ordrng 1 WE14X25080 (trap duct asm) and 1 WE49X20697 (DRYER BEARING REPAIR KIT) and 1 WE1M300 (Rear BEARING RETAINER) and 1 WE1M462 (DRUM SLEEVE) and 1 WE00X181L (BEARING) and 1 WE1M461 (O RING)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US 51
Near Dallas, TX 75211
John
Job Details: 09/14/2023
Installed new suspension rods and drain pump. All checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS4A
Near Dallas, TX 75243
Patrick
Job Details: 09/14/2023
"Replaced latch, no joy. Replaced control, no joy. Must replace ui. Removed latch and control. ; ordrng 1 5304518467 (Touchpad)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7600AC/US 01
Near Dallas, TX 75252
John
Job Details: 09/14/2023
Customer concernis washer is leaking. Tested unit and found water seeping from inside wall and traveling underneath unit. Advised Customer that a plumber will be needed to resolve issue.
We serviced a
KENMORE REFRIGERATOR
Model 79573153610
Near Richardson, TX 75081
Lane
Job Details: 09/14/2023
Installed new fan cover assembly and performed full function test. No codes were present after repair.
We serviced a
GE WASHER-TOPLOAD
Model GTW490ACJ4WS
Near Dallas, TX 75287
John
Job Details: 09/13/2023
"Installed new belt. During testing unit making loud scraping noise while spinning. Found mode shifter and spring worn and allowing clutch to slip. Must replace mode shifter, clutch, spring, and cam.; ordrng 1 WH03X30517 (Mode shifter) and 1 WH05X24185 (Clutch) and 1 WH01X24434 (spring clutch) and 1 WH03X32097 (Pulley and nut), states that autho needed"
We serviced a
GE RANGE
Model JTS3000SN1SS
Near Forney, TX 75126
Patrick
Job Details: 09/13/2023
Replaced glass pack. Tested unit. All checks good.
We serviced a
MAYTAG RANGE
Model MGR8700DS3
Near Mesquite, TX 75149
Patrick
Job Details: 09/13/2023
"Replaced handle, trim, screws, and manifold. Tested unit. All checks good"
We serviced a
KENMORE COOKTOP
Model ="79043499402"
Near Dallas, TX 75243
John
Job Details: 09/13/2023
Customer concern is LR element not working. Found element fails continuity check. Must replace LR element.; ordrng 1 316442303 (LR burner)
We serviced a
LG WASHER-TOPLOAD
Model WT5001CW
Near Dallas, TX 75243
John
Job Details: 09/13/2023
"Customer cocnern is washer leaking. Found evidence of severe rodent infestation underneath unit. Found tub to drain hose and external, drain hose have multiple holes chewed in them. Advise customer that the warranty company does not cover rodent damage."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA56H9000AP/A2
Near Mesquite, TX 75149
Patrick
Job Details: 09/13/2023
"Customer concern, unit making loud noise during spin. Confirmed. Found clutch drive collar cracked. Must replace.; ordrng 1 DC97-15494F (Clutch)"
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN3WW
Near Mesquite, TX 75181
Patrick
Job Details: 09/13/2023
Replaced transmission and agitator. Tested unit all checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTWN4250D1WS
Near Dallas, TX 75243
John
Job Details: 09/13/2023
"Customer concern is washer will not spin or drain. Unit full of water upon arrival along 2 sheets. Drained unit using drain and spin cycle, good drain. Ran diagnostic cycle, all checks good. Rearanged sheets to even out load, unit spins and drains as designed. Advised Customer that some bulky loads may need to be rearanged in order for unit to spin properly. All checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US 03
Near Garland, TX 75040
John
Job Details: 09/13/2023
"Customer concern is washer will not spin, just makes noise. Ran diagnostics and found drain pump chatering back and forth but not spinning. No debris found in catch. Needs new drain pump.; ordrng 1 DC97-20621A (Drain pump)"
We serviced a
GE WASHER-TOPLOAD
Model GTWN4250D1WS
Near Dallas, TX 75243
John
Job Details: 09/13/2023
"Customer concern is washer will not spin or drain. Unit full of water upon arrival along 2 sheets. Drained unit using drain and spin cycle, good drain. Ran diagnostic cycle, all checks good. Rearanged sheets to even out load, unit spins and drains as designed. Advised Customer that some bulky loads may need to be rearanged in order for unit to spin properly. All checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model DU850DWGQ1
Near Mesquite, TX 75150
Patrick
Job Details: 09/13/2023
"Customer concern, unit not filling. Good fill. Large leak from rear of unit. Hole in tub. Unit being condemned. Auth # 86moui"