Service History 18

Near Puyallup, WA 98375
Branden W.
Job Details: 11/11/2020
RANGE GE PB911SJ2SS Customer concern is that front right burner only works on outer portion. Found center element of burner open. 240v to element. Needs new burner assembly. ; ordrng 1 WB30T10130 (range 12 haliant sur)
Near Tacoma, WA 98498
Jacob P.
Job Details: 11/11/2020
DISHWASHER KENMORE 66513763K600 Customer complaint of dishwasher not cleaning well. Found worn blades on wash pump causing low water movement to spray arms. Needs new sump assy. Advised customer part is out of stock and may take awhile to arrive. ; ordrng 1 WPW10780877 (Sump assy)
Near Olympia, WA 98503
Jacob P.
Job Details: 11/11/2020
WASHER-FRONT LOA KENMORE 11042924200 Customer concern of start button not always working. Found worn start button causing intermittent failure. Needs new ui board and button. ; ordrng 1 WP8181699 (UI board) and 1 8181677 (Button)
Near Lacey, WA 98516
Jacob P.
Job Details: 11/11/2020
WASHER-TOPLOAD KENMORE 11027072601 Customer concern of unit going out of balance no matter what. Found very worn suspension rods causing machine to go out of balance. Needs new suspension rods. ; ordrng 1 W10820048 (Suspension rods)
Near Orting, WA 98360
Branden W.
Job Details: 11/11/2020
COOKTOP GE JGP328SEJ1SS Installed new ignitors. Tested burners x30. Lights properly. All checks good.
Near Buckley, WA 98321
Nick R.
Job Details: 11/11/2020
DRYER-ELECTRIC GE GTD65EBSJ3WS Installed new control board and Inlet control thermistor cycle tested all checks good
Near Tacoma, WA 98407
Nick R.
Job Details: 11/11/2020
DRYER-ELECTRIC MAYTAG 110MEDC415EW Customer concern that dryer doesn't dry on low and medium. Ran airflow test came back good. Cycle tested on low. (Temps cycled at 90°- 165°) cycle tested on medium ( temps cycled at 95° -180°) cycle tested on high ( temps cycled at 95°- 190°) unable to confirm customer concern dryer works as intended.
Near Spanaway, WA 98387
Branden W.
Job Details: 11/11/2020
DRYER-ELECTRIC KENMORE 11068002010 "Customer concern is that dryer makes grinding noise. Found seized idler pulley causing noise. Replaced pulley. Vacuumed inside of dryer. Cycle tested. All checks good. ; used 1 279640 (PULLEY,IDLER) from stock"
Near Olympia, WA 98513
Jacob P.
Job Details: 11/11/2020
DISHWASHER GE GDT695SMJ0ES "Installed previously ordered heating element and updated software. Test cycled, all checks ok."
Near Olympia, WA 98503
Jacob P.
Job Details: 11/11/2020
WASHER-TOPLOAD KENMORE 11025132411 "Customer concern of unit not filling with enough water. Performed calibration and test mode on machine. Test cycled with a load, all checks ok."
Near Tumwater, WA 98501
Jacob P.
Job Details: 11/11/2020
WASHER-TOPLOAD WHIRLPOOL WTW8500DC2 "Test cycled machine, all checks ok."
Near Olympia, WA 98501
Jacob P.
Job Details: 11/11/2020
DRYER-ELECTRIC MAYTAG MEDB835DW3 "Customer concern of loud screeching sound. Found worn idler pulley causing sound. Replaced idler pulley. Test cycled, all checks ok; used 1 279640 (Idler pulley) from stock"
Near Auburn, WA 98001
Nick R.
Job Details: 11/11/2020
OTHER KENMORE 10650045710 Preformed pm check cycle tested all checks good
Near Fife, WA 98424
Nick R.
Job Details: 11/11/2020
LAUNDRY CENTER KENMORE 41761712510 Preformed pm check cycle tested all checks good
Near Tacoma, WA 98445
Jacob P.
Job Details: 11/10/2020
WASHER-FRONT LOA KENMORE 11022912101 "Customer concern of unit not spinning. Found broken lid switch causing unit to think lid is open causing no spin. Replaced lid switch. Test cycled, all checks ok. ; used 1 WP3949238 (Lid switch) from stock"
Near Puyallup, WA 98374
Nick R.
Job Details: 11/10/2020
DISHWASHER KENMORE 58716253400 "Installed lower spray arm, rack stops, and trap cycle tested all checks good."
Near Eatonville, WA 98328
Branden W.
Job Details: 11/10/2020
DRYER-ELECTRIC WHIRLPOOL WED49STBW1 Customer concern is that dryer makes clicking noise when running. Found button lodged in drum track causing noise. Removed from drum track. Cycle tested. All checks good.
Near Tacoma, WA 98405
Jacob P.
Job Details: 11/10/2020
LAUNDRY CENTER GE GUD27ESSMWW "Customer concern of unit not agitating and weird smell. Plugged in NuFi hub, found locked rotor error stored. Per ge tech sheet, motor will over heat and trip to when rotor is locked. Performed tests described in tech sheet to ensure all parts are still functional. All checks ok. Test cycled rinse and spin, checks ok. Advised customer about overloading machine."
Near Lakewood, WA 98498
Jacob P.
Job Details: 11/10/2020
DISHWASHER FRIGIDAIRE FGID2466QD2A "Installed previously ordered spray arm. Test cycled, all checks ok."
Near Puyallup, WA 98375
Branden W.
Job Details: 11/10/2020
DISHWASHER FRIGIDAIRE FGCD2444SA1A Installed new wash arm. Cycle tested. Good wash pressure and spray pattern. All checks good.
Near Buckley, WA 98321
Branden W.
Job Details: 11/10/2020
WASHER-FRONT LOA SAMSUNG WF45M5500AZ/A5 Installed new wire harness. Cycle tested. All checks good.
Near Sumner, WA 98391
Branden W.
Job Details: 11/10/2020
WASHER-TOPLOAD MAYTAG MVWX655DW1 Customer concern is that washer does not agitate and sometimes will not spin. Found failed shift actuator causing washer to be stuck in spin and not agitate properly. Replaced actuator. Also found clogged cold water inlet screen causing long fill times. Cleaned screen. Recalibrated. Cycle tested. Unable to find any issues with spin cycle. All checks good. ; used 1 WPW10006355 (ACTUATOR) from stock
Near Lakewood, WA 98498
Jacob P.
Job Details: 11/10/2020
DISHWASHER SAMSUNG DW80R9950UG/AA "Installed previously ordered case break. Test cycled, all checks ok."
Near Tacoma, WA 98498
Nick R.
Job Details: 11/10/2020
OTHER KENMORE 10659282990 Preformed pm check cycle tested all checks good
Near Tacoma, WA 98498
Nick R.
Job Details: 11/10/2020
RANGE FRIGIDAIRE PLES399ECH "Installed new control, washer, nuts, and screws cycle tested all checks good"
Near Sumner, WA 98391
Nick R.
Job Details: 11/10/2020
DRYER-ELECTRIC MAYTAG MDE7657BYW Preformed pm check cycle tested all checks good
Near Tacoma, WA 98444
Jacob P.
Job Details: 11/10/2020
RANGE SAMSUNG NE597R0ABSR/AA "Customer concern of unit not baking evenly and some buttons are hard to press. Test cycled bake, broil and convect elements, all checks ok. Advised customer that when baking, waiting 10 minutes after preheat to achieve true temp will improve baking results. Found membrane switch worn causing some buttons hard to press. Needs new membrane switch. Part is discontinued. ; ordrng 1 DG34-00021A (Membrane switch)"
Near Tacoma, WA 98467
Nick R.
Job Details: 11/10/2020
DISHWASHER MAYTAG MDB8989SHZ Customer concern that soap dispenser is broken and won't close. Found dishwasher with a broken soap dispenser causing it to not close. ; ordrng 1 W10861000 (Soap dispenser)
Near DuPont, WA 98327
Jacob P.
Job Details: 11/10/2020
DISHWASHER LG LDF8072ST Costumer concern of bottom rack not staying on track and leak during some point of cycle. Found 1 roller flat and 1 roller support bent causing rack to slide around. Adjusted roller support. Found debris under sweeper seal causing leak. Cleaned debris. Checks ok. Needs new roller. ; ordrng 1 4581DD3003B (Roller)
Near Tacoma, WA 98407
Jacob P.
Job Details: 11/10/2020
WASHER-FRONT LOA FRIGIDAIRE ATF8000FS1 "Customer concern of unit filling for a second, then stopping and never starting cycle. Found E75 error stored (ntc error). Found ntc ohms out of range, needs new inlet valve assy.; ordrng 1 134371220 (Inlet valve)"
Near Graham, WA 98338
Branden W.
Job Details: 11/10/2020
WASHER-FRONT LOA SAMSUNG WF448AAP/XAA 04 Customer concern is that washer will not drain. Found drain pump impeller is stripped causing no drain. Needs new drain pump. Next appointment 11/13 8-12; ordrng 1 DC31-00054A (drain pump)
Near Bonney Lake, WA 98391
Branden W.
Job Details: 11/10/2020
DISHWASHER GE GDT535PSJ2SS Customer concern is that dishwasher does not complete a cycle. Complete light never comes on. Also doesn't always dispense detergent and doesn't get hot. Found thermistor not sending water temperatures to main board causing unit to not heat. Also found main board stops sending voltage to fill valve causing too little water in dishwasher. Needs new main board and float switch. Authorization required. Unable to reschedule. ; ordrng 1 WD21X24900 (MACHINE CONTROL) and 1 WD21X10519 (FLOOD SWITCH ASSEMBLY)
Near Bonney Lake, WA 98391
Jacob P.
Job Details: 11/09/2020
DISHWASHER FRIGIDAIRE FPHD2491KF0 Customer concern of upper spray arm found in top rack. Found upper spray arm stripped causing spray arm to fall off. Needs new upper spray arm. ; ordrng 1 5304475645 (Upper spray arm)
Near Puyallup, WA 98374
Nick R.
Job Details: 11/09/2020
DRYER-ELECTRIC KENMORE 110.6690169 Customer concern that dryer doesn't work at all. Found dryer with a open thermal fuse causing dryer to to work needs new thermal fuse. Left dryer unplugged. ; ordrng 1 WP3390719 (Thermal fuse)
Near Enumclaw, WA 98022
Jacob P.
Job Details: 11/09/2020
COOKTOP JENN-AIR 89890 "Customer concern of 2 burners not working at all, 1 burner sparking. Found all 4 receptacles burnt and falling apart, all 4 element contacts burnt, 3 knobs broken, and adapter rings worn through. Needs new elements, receptacles, knobs, and adapter rings. 6' surface element out of stock, AHS to supply parts. ; ordrng 4 WPY700854 (Knob)s and 2 WPY707454 (Adapter ring)s and 2 WPY707453 (Adapter ring)s and 4 12001676 (Receptacle)s and 1 WPY04100166 (8' surface element) and 2 WPY04100165 (6' surface element)s"
Near Fircrest, WA 98466
Jacob P.
Job Details: 11/09/2020
COOKTOP KENMORE 91132389890 Tech was assigned as a helper;
Near Eatonville, WA 98328
Jacob P.
Job Details: 11/09/2020
WASHER-TOPLOAD GE GTW460ASJ5WW Customer concern of unit not draining. Found broken impeller on drain pump. Needs new drain pump. ; ordrng 1 Wh23x28418 (Drain pump)
Near Buckley, WA 98321
Jacob P.
Job Details: 11/09/2020
WASHER-FRONT LOA KENMORE 40249032013 "Costumer concern of unit not spinning. Found debris in drain pump causing no drain and no spin. Cleaned debris. Test cycled, all checks ok."
Near Tacoma, WA 98404
Nick R.
Job Details: 11/09/2020
RANGE AMANA AER5830VAB 1 Installed new infinite switch cycle tested all checks good
Near Federal Way, WA 98023
Nick R.
Job Details: 11/09/2020
WASHER-FRONT LOA LG WM3570HVA Preformed pm check cycle tested all checks good
Near South Hill, WA 98374
Branden W.
Job Details: 11/09/2020
WASHER-FRONT LOA SAMSUNG WF448AAP/XAA 01 Installed new drain pump. Cycle tested. Performed calibration. All checks good.
Near Buckley, WA 98321
Jacob P.
Job Details: 11/09/2020
DRYER-ELECTRIC KENMORE 11065232610 "Customer concern of dryer still making squeaking noise. Found debris stuck in rear felt seal causing squeak. Cleaned felt seal. Test cycled, all checks ok."
Near Milton, WA 98354
Branden W.
Job Details: 11/09/2020
RANGE WHIRLPOOL WFG505M0BS3 Installed new door seal. Door seals evenly. All checks good.
Near University Place, WA 98466
Branden W.
Job Details: 11/09/2020
DISHWASHER KENMORE 665.14792N510 Performed pm check. Advised to always use drying agent for optimal drying results. Dishwasher operating as designed.
Near Steilacoom, WA 98388
Nick R.
Job Details: 11/09/2020
DRYER-ELECTRIC KENMORE 79691582410 Preformed pm check cycle tested all checks good
Near Tacoma, WA 98498
Jacob P.
Job Details: 11/09/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3 04 "Customer concern of unit not heating. Found open heating element causing no heat. Also found right rear roller worn and moisture sensors unplugged. Replaced heating element and roller, plugged in moisture sensor. Test cycled, all checks ok. ; used 1 Dc97-16782a (Roller), and 1 Dc97-14486a (Heating element) from stock"
Near Tacoma, WA 98444
Branden W.
Job Details: 11/09/2020
WASHER-TOPLOAD KENMORE 11025132411 Performed pm check. All checks good.
Near Puyallup, WA 98372
Nick R.
Job Details: 11/09/2020
WASHER-FRONT LOA KENMORE 79641682610 Preformed pm check cycle tested all checks good
Near Enumclaw, WA 98022
Nick R.
Job Details: 11/09/2020
DRYER-ELECTRIC SAMSUNG DVE60M9900V Installed new control board cycle tested all checks good
Near Olympia, WA 98502
Jacob P.
Job Details: 11/06/2020
DISHWASHER KITCHENAID KUDL03IVWH4 "Customer concern of unit flashing 'normal' light, unable to start cycle. Found console shorted causing no function on machine. Per service matters, needs new control board and console. ; ordrng 1 WPW10250008 (Control panel) and 1 WPW10285180 (Control board)"
Near Tacoma, WA 98446
Branden W.
Job Details: 11/06/2020
WASHER-TOPLOAD MAYTAG A209 Customer concern is that washer failed and filled downstairs with smoke. Found worn and stretched drive belt causing no basket movement and smoke. Also found timer shorted causing electrical smoke. Needs new belt set and timer. Timer is NLA. AHS to provide parts. ; ordrng 1 205639 (Timer) and 1 12112425 (Belt set)
Near Puyallup, WA 98375
Branden W.
Job Details: 11/06/2020
DRYER-ELECTRIC ROPER RED4640YQ1 Customer concern is that dryer does not heat most of the time. Found failed contacts in timer causing no heat. Needs new timer. Next appointment 11/11 8-12; ordrng 1 W11043389 (timer)
Near Olympia, WA 98516
Jacob P.
Job Details: 11/06/2020
RANGE WHIRLPOOL WFG505M0BS0 "Customer concern of oven door and console getting too hot. Test cycled temps, oven temps are in range. Researched, found whirlpools acceptable outer oven temps when oven is at 400deg is 172deg. Found worn inner door seal causing heat to get inside door. Needs new inner door seal.; ordrng 2 W11104748 (Inner door seal)s"
Near University Place, WA 98466
Branden W.
Job Details: 11/06/2020
DRYER-GAS GE DPSR483GA1WW Customer concern is that dryer does not heat and makes noise. Found weak gas valve coils causing no heat. Needs new coils. Found worn front drum bearing and glides. Also rear bearing worn. Needs new bearings and glides. Next appointment 11/12 10-2; ordrng 1 WE4X693 (DRYER GAS VALVE SOLENOID) and 1 WE4X692 (DRYER GAS VALVE SOLENOID) and 1 WE3M26 (DRYER FRONT DRUM BEARING) and 2 WE1M504 (DRYER FRONT BEARING DRUM SLIDE - WHITE)s and 2 WE3X87 (DRYER DRUM FRONT SLIDE BEARING)s and 1 WE25M40 (BEARING KIT) and 1 WE12M29 (DRYER DRUM DRIVE BELT)
Near Roy, WA 98580
Jacob P.
Job Details: 11/06/2020
DISHWASHER KITCHENAID KDTE104ESS2 "Customer concern of unit not cleaning dishes. Found lower spray arm detached upon arrival. Reattached lower spray arm. Tested water temps at sink, 116deg. Found no rinse aid in dishwasher, advised customer that rinse aid is required for proper wash and dry results. Also found upper and lower spray arms filled with debris. Needs new upper and lower spray arms. Advised customer that both spray arms are back ordered and may take awhile to come in. ; ordrng 1 W11101428 (Lower spray arm) and 1 WPW10448645 (Upper spray arm)"
Near Olympia, WA 98516
Jacob P.
Job Details: 11/06/2020
DRYER-ELECTRIC MAYTAG MED9700SQ0 "Installed previously ordered door switch. Test cycled, all checks ok."
Near Olympia, WA 98513
Jacob P.
Job Details: 11/06/2020
DISHWASHER GE GDT545PGJ2BB "Customer concern of drain pump constantly running, unable to start cycle. Found float switch clogged with debris causing no fill. Replaced float switch. Test cycled, all checks ok. ; used 1 WD21X10519 (Float switch) from stock"
Near Lacey, WA 98513
Jacob P.
Job Details: 11/06/2020
RANGE MAYTAG MER5775RAW "Installed previously ordered temp probe. Test cycled, all checks ok."
Near Orting, WA 98360
Nick R.
Job Details: 11/06/2020
DISHWASHER GE GSD5960G02SS Isntalled new ling henge cycle tested all checks good
Near Tacoma, WA 98445
Nick R.
Job Details: 11/06/2020
DRYER-ELECTRIC KENMORE 11065232610 "Customer concern that dryer won't work at all. Found the door switch broken causing the dryer not to start. Also found dryer with bad airflow, vacuum out inside of dryer. Dryer still has bad airflow. Needs new door switch. Installed new door switch cycle tested advised customer to have vents cleaned before using the dryer.; used 1 WPW10569603 (SWITCH-DOR) from stock"
Near Federal Way, WA 98023
Nick R.
Job Details: 11/06/2020
OTHER KENMORE 10651779510 Preformed pm check cycle tested all checks good
Near Federal Way, WA 98023
Nick R.
Job Details: 11/06/2020
DISHWASHER KENMORE 66513129K700 Preformed pm check cycle tested all checks good
Near Tacoma, WA 98467
Nick R.
Job Details: 11/06/2020
OTHER KENMORE 10656989601 Preformed pm check cycle tested all checks good.
Near Tacoma, WA 98445
Branden W.
Job Details: 11/06/2020
DISHWASHER KENMORE 58715264900A Customer concern is that dishwasher does not drain. Found clogged airgap causing unit to not drain. Cleared airgap. Cycle tested. All checks good.
Near Tacoma, WA 98467
Nick R.
Job Details: 11/06/2020
DRYER-ELECTRIC KENMORE 11077072600 Preformed pm check cycle tested all checks good.
Near Olympia, WA 98516
Jacob P.
Job Details: 11/06/2020
DISHWASHER WHIRLPOOL WDT710PAYM5 "Installed previously ordered wash pump. Test cycled, all checks ok."
Near Tacoma, WA 98467
Nick R.
Job Details: 11/06/2020
OTHER KENMORE 1067698362 Preformed pm check cycle tested all checks good.
Near Orting, WA 98360
Nick R.
Job Details: 11/06/2020
DISHWASHER GE GSD5960G02SS Isntalled new ling henge cycle tested all checks good
Near Puyallup, WA 98375
Branden W.
Job Details: 11/06/2020
DISHWASHER GE GSD2030Z02WW Installer new wash pump assembly. Cycle tested. No leaks. All checks good.
Near Tacoma, WA 98445
Branden W.
Job Details: 11/05/2020
DRYER-ELECTRIC SAMSUNG DV50K8600EW/A3 01 Customer concern is that dryer is making noise and not heating. Found failed idler pulley causing noise. Unable to find any heating issues. Replaced idler pulley. Cleaned and lubed drum rollers. Vacuumed inside of dryer. Cycle tested. All checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock
Near Roy, WA 98580
Jacob P.
Job Details: 11/05/2020
DISHWASHER KENMORE 66514569N610 "Performed pm check. Customer concern was that the turbo dry function was not drying dishes, The soup dispenser was not opening and that the dishes were not getting washed. Found soap dispenser door seal worn. Advised customer tocall in to sears and set up a repair call."
Near Bonney Lake, WA 98391
Nick R.
Job Details: 11/05/2020
WASHER-TOPLOAD KENMORE 79631553610 "Customer concern that washer stops in the middle of the cycle. Unable to verify concern, ran a full cycle with clothes , washer preformed as intended. Found over load error code stored in washer advised customers to make sure load isn't to heavy."
Near Pacific, WA 98047
Nick R.
Job Details: 11/05/2020
DRYER-ELECTRIC KENMORE 11068132410 Preformed pm check cycle tested all checks good
Near Pacific, WA 98047
Nick R.
Job Details: 11/05/2020
OTHER SAMSUNG RF28HDEDBSR Preformed pm check cycle tested all checks good
Near University Place, WA 98466
Branden W.
Job Details: 11/05/2020
DISHWASHER FRIGIDAIRE FGHD2433KF1 Performed preventative maintenance check on dishwasher. Cleaned sump and screens. Cycle tested. Dishwasher operating as designed. Did find sign of leak at inlet. Inlet is tight and there is no active leak. Customer said dishwasher makes noise intermittently. Unable to get unit to produce noise at this time. Advised to call for repair if issue returns.
Near Olympia, WA 98513
Jacob P.
Job Details: 11/05/2020
COOKTOP GE JP389B0D1BB "Installed previously ordered fan switch and knob. Test cycled, all checks ok."
Near Olympia, WA 98501
Jacob P.
Job Details: 11/05/2020
DRYER-ELECTRIC SAMSUNG DVE50M7450W/A3 Customer concern was a squealing noise when the dryer had a full load. Found seized idler pulley. Replaced pulley and ran a full load in dryer. All checks ok.; used 1 DC93-00634A (Idler pulley) from stock
Near Lake Tapps, WA 98391
Nick R.
Job Details: 11/05/2020
WASHER-FRONT LOA LG WM3470HVA Preformed pm check cycle tested all checks good
Near Gig Harbor, WA 98332
Nick R.
Job Details: 11/05/2020
DRYER-ELECTRIC KENMORE 11092822101 Preformed pm check cycle tested all checks good
Near University Place, WA 98467
Nick R.
Job Details: 11/05/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EF/A3 "Customer concern that dryer won't heat. Found dryer with an open heating element and a worn idler pulley, causing dryer not to heat needs new heating element and idler pulley. Installed new heating element and idler pulley, cycle tested all checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY), and 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
Near Tacoma, WA 98418
Branden W.
Job Details: 11/05/2020
DISHWASHER WHIRLPOOL WDF520PADM5 Customer concern is that dishwasher will not power on. Found no neutral to main board causing unit to not power on. Found poor connection at junction box. Repaired connection. Cycle tested. All checks good.
Near Tacoma, WA 98498
Nick R.
Job Details: 11/05/2020
OTHER KENMORE 25370622410 Preformed pm check cycle tested all checks good.
Near Olympia, WA 98512
Jacob P.
Job Details: 11/05/2020
RANGE SAMSUNG NE59M4320SS/AA 01 "Installed previously ordered surface element. Test cycled, all checks ok."
Near Lacey, WA 98516
Jacob P.
Job Details: 11/05/2020
DISHWASHER GE GDP615HSM0SS "Customer concern that the dishwasher is not draining. Found debris in drain pump. Removed debris. Test cycled, all checks ok."
Near Lacey, WA 98516
Jacob P.
Job Details: 11/05/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EF/A3 "Customer was that dryer was making a squealing noise. Found worn roller, worn roller shaft and worn idler pulley. Replaced idler pulley, roller and roller shaft. Test cycled, all checks ok.; used 1 Dc93-00634a (Idler pulley), and 1 Dc97-16782a (Roller) from stock"
Near Lacey, WA 98516
Jacob P.
Job Details: 11/05/2020
DISHWASHER WHIRLPOOL WDF520PADM3 Customer concern of unit draining from air gap. Found hose from air gap to garbage disposal plugged. Removed debris. Unit still draining from air gap. Advised customer they need a plumber to correct issue. Machine functioning as designed.
Near Sumner, WA 98390
Branden W.
Job Details: 11/05/2020
WASHER-TOPLOAD KENMORE 11027102310 Customer concern is that washer would not spin. Washer started to spin after being unplugged for awhile. Also washer is loud in spin cycle. Found failed bearings in transmission causing noise. Also found broken cycle knob. Needs new transmission and knob. Both parts are manufacturer back ordered. Declined to repair at this time.
Near Olympia, WA 98513
Jacob P.
Job Details: 11/05/2020
WASHER-FRONT LOA MAYTAG MHW5630HC0 Customer concern of unit still leaking. Found tear in door boot causing leak. Advised customer that part is factory order part and may take awhile to come in. ; ordrng 1 W11314648 (Door boot)
Near Puyallup, WA 98375
Nick R.
Job Details: 11/05/2020
WASHER-TOPLOAD MAYTAG MAV7657EWQ Installed new lid switch cycle tested all checks good
Near Tacoma, WA 98444
Nick R.
Job Details: 11/05/2020
OTHER KENMORE 72166463500 Preformed pm check cycle tested all checks good
Near Puyallup, WA 98375
Branden W.
Job Details: 11/05/2020
DRYER-ELECTRIC SAMSUNG DV448AEP/XAA Customer said they canceled last week.
Near Bonney Lake, WA 98391
Branden W.
Job Details: 11/05/2020
WASHER-FRONT LOA FRIGIDAIRE BTF2140ES0 Installed new shocks. All checks good.
Near Sumner, WA 98391
Branden W.
Job Details: 11/05/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EP/A3 01 Customer concern is that dryer does not heat. Found open heating element causing no heat. Replaced element. Cycle tested. All checks good. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Olympia, WA 98501
Jacob P.
Job Details: 11/05/2020
WASHER-FRONT LOA LG WM8100HVA "Customer concern of unit producing burning smell. Checked wire harness and connections, no burns. Test cycled through drain and spin and rinse and spin, unable to reproduce issue. Customer advised that she was washing a blanket when incident occurred. Informed customer that with heavier loads the motor has to work harder to spin clothes out. Machine functioning as designed at time of service."
Near Lacey, WA 98503
Jacob P.
Job Details: 11/05/2020
DISHWASHER KENMORE 58714012406A "Installed previously ordered drain pump. Test cycled, all checks ok."
Near Sumner, WA 98391
Nick R.
Job Details: 11/05/2020
OTHER KENMORE 59672013017 Preformed pm check cycle tested all checks good
Near University Place, WA 98466
Jacob P.
Job Details: 11/05/2020
DRYER-ELECTRIC GE GFDS170EH1WW "Customer concern of dryer making squealing noise. Customer stated that GE tech came out and worked on machine, and tech said bearings were worn. Found front and rear bearings worn causing squealing sound. Needs new front glide bearing and rear bearing. Also found lint trap broken. Needs new lint trap. ; ordrng 1 WE03X25094 (Front glide bearing) and 1 WE3M33 (Rear bearing) and 1 WE18X25098 (Lint trap)"
Near Olympia, WA 98513
Jacob P.
Job Details: 11/05/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EP/A3 "Customer concern of dryer not starting. Found dryer motor humming but not turning. Checked pulley, rollers and centrifugal switch. Found motor has dead spot causing machine not to start. Needs new motor and blower assy.; ordrng 1 DC93-00101N (Motor and blower assy)"
Near University Place, WA 98466
Jacob P.
Job Details: 11/05/2020
WASHER-FRONT LOA FRIGIDAIRE FAFS4474LR0 "Installed previously ordered door lock. Test cycled, all checks ok."
Near Gig Harbor, WA 98335
Nick R.
Job Details: 11/05/2020
WASHER-FRONT LOA WHIRLPOOL 110GHW9160PW Preformed pm check cycle tested all checks good