We serviced a
WHIRLPOOL RANGE
Model GR773LXSS 0
Near Enumclaw, WA 98022
Cejay
Job Details:
09/22/2023
Tenets concern is that FL burner is not operating after experiencing arching from behind unit. Found failed switch causing FL element not to operate. Needs new infinite switch. Follow up scheduled for 10/04 1-5pm advised property owner of rodent damage to insulation. Customer unavailable for signature. ; ordrng 1 WP9758060 (SWITCH-INF)
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN9WW
Near Enumclaw, WA 98022
Cejay
Job Details:
09/22/2023
"Customer concern is that washer is leaking after installed. Found leak coming from house side faucets, advised customer plumber is needed."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Sumner, WA 98390
Cejay
Job Details:
09/22/2023
"Customer concern is that washer advances to done after 5 minutes into the cycle. Pulled error codes, F7E4,F0E7, confirmed 120v to shifter, found separating slider causing F7E4 error, needs new slider. Installed new slider disk, manual component activation of agitation and spin good. Cycle tested unit to verify repair, all checks good. ; used 1 W10734521 (SLIDER) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC360AW0
Near Puyallup, WA 98371
Cejay
Job Details:
09/22/2023
"Customer concern is that washer is not draining. Pulled error codes. F8E1. Visually inspected pressure hose, manual activation of washer functions all are operational. Noise during spin, failed bearings in gearcase. Possible unsecured drain line had fallen into stand pipe causing a gravity drain producing F8E1 error. Needs new gearcase, belt, cam and inlet valve. Requires Auth.; ordrng 1 W11454372 (GEARCASE) and 1 WPW10006384 (BELT) and 1 W10721967 (CAM) and 1 WPW10683603 (VALVE)"
We serviced a
KENMORE DRYER-ELECTRIC
Model ="796.80272900"
Near Tacoma, WA 98446
Cameron M.
Job Details:
09/22/2023
"Customer concern is that dryer produces noise during operation. Found seized rear right and rear left rollers, causing noise during operation. Needs new rollers. Installed new rollers. Cycle tested unit. All checks good. ; used 1 AGM75510755 (ROLLER ASSEMBLY (2 PACK)) from stock"
We serviced a
GE DISHWASHER
Model PDWT200V00BB
Near Plano, TX 75093
John
Job Details:
09/22/2023
Came to install new tub gasket and inner panel. Found that inner panel is NLA. Was able to manipulate sweeper seal to keep it from leaking. Installed new tub gasket sent by Sears and found it to be to skinny to stay in race around tub and leaks. Must reorder tub gasket.; ordrng 1 WD08X10032 (Tub gasket)
We serviced a
LG DISHWASHER
Model LDF8072ST
Near Tacoma, WA 98445
Cejay
Job Details:
09/22/2023
"Installed previously ordered wash motor, cycle tested unit for leaks and to verify repair, all checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5530SQ0
Near Dallas, TX 75240
Patrick
Job Details:
09/22/2023
"Replaced tub springs and agitator dogs. Tested unit under load. Good fill, good agitate, good drain, good spin."
We serviced a
GE DISHWASHER
Model GDF530PSM0SS
Near Dallas, TX 75243
Patrick
Job Details:
09/22/2023
"Customer concern, keypad inop. Confirmed. Cycled power. Unit operating normally. Must replace ui.; ordrng 1 WD21X31909 (Ui configured)"
We serviced a
WHIRLPOOL RANGE
Model ="79094229400"
Near Eatonville, WA 98328
Cameron M.
Job Details:
09/22/2023
"Installed previously ordered cap,handle,terminal block kit and element. Cycle tested unit. All checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Lakewood, WA 98498
Cejay
Job Details:
09/21/2023
"Customer concern is that dishwasher will stop half way though the cycle and clean light will flash. Pulled error codes 8-4,8-2, found leak coming from water inlet, causing 8-4 and 8-2 errors. needs new water inlet and main control. Follow up scheduled for 10/03 8-12pm. ; ordrng 1 W11535094 (INLET-WATR) and 1 W11410065 (CNTRL-ELEC)"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS1
Near Tacoma, WA 98445
Cejay
Job Details:
09/21/2023
"Customer concern is that range was displaying F5E1 error after a self clean cycle. Confirmed continuity at motor switch, no continuity at motor. Motor ohms k 1.821. Found damaged wire harness at P2 connector. Also found main control is not sending voltage to door lock motor. Needs new main control and wire harness repair. Customer declined repair at time of service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Allen, TX 75013
Chad A.
Job Details:
09/21/2023
Customer stated unit not making ice. Performed diagnostics and found tray full of ice but unable to dump due to faulty tray sensor. ; ordrng 1 W10873791 (ICEMAKER)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8240YWO
Near Graham, WA 98338
Cameron M.
Job Details:
09/21/2023
"Customer concern is that washer does not complete cycle and leaking. Found failed bearing and tub seal causing leak during operation. Found extreme flex in case allowing side to side movement. causing unit to not balance found worn suspension rods caused be cabinet flexing, causing tub to misalign during operation causing leak. Needs new motor and sensor, rotor, bearing, suspension rods, rear panel, and cabinet. Advised customer parts show out of stock. REQUIRES AUTH ; ordrng 1 W10434974 (SERVICE CABINET ASM - WH) and 1 WP8566090 (PANEL-REAR) and 1 280146 (ROTOR) and 1 W10435302 (BEARING) and 1 WPW10419333 (STATOR) and 1 WPW10178988 (SENSOR) and 1 W10440786 (SUSPENSION)"
We serviced a
OTHER OTHER
Model SCCP50MA-1SU
Near Garland, TX 75044
Lane
Job Details:
09/21/2023
Installed new water pump and performed full function test. Ice machine is functioning properly at time of service. Confirmed complete cycle of ice production including harvest. Cleaned and removed water deposits from evaporater. Advised customer on regular maintenance and sanitizing of unit.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28K9070SR/AA. 02
Near Plano, TX 75074
Chad A.
Job Details:
09/21/2023
Replaced ice maker and auger assembly. Cycled ice maker and filled properly.
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN0WW
Near Murphy, TX 75094
Patrick
Job Details:
09/21/2023
"Customer concern, unit won't spin clothes. Found snapped belt. Customer okd $235.14 estimate. Replaced from truck stock. Tested unit all checks good; used 1 WH01X24697 (Drive belt) from stock"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US 03
Near Garland, TX 75040
John
Job Details:
09/21/2023
Installed new drain pump. All checks good.
We serviced a
GE DISHWASHER
Model GSD2020F00BB
Near Dallas, TX 75219
John
Job Details:
09/21/2023
Installed new dispenser lever and wash arm. All checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model ="79681382410"
Near Dallas, TX 75287
John
Job Details:
09/21/2023
Customer concern is dryer time changes while running. Tested unit unit heats and vents properly. Advised Customer about how sensored setting work and what may cause the unit to add or remove time from load. All checks good.
We serviced a
GE LAUNDRY CENTER
Model GUD27EESN0WW
Near Dallas, TX 75225
John
Job Details:
09/21/2023
"Customer concern is laundry center dryer makes squeeling noise. Found locking tabs on front bearing and lower duct broken and sagging causing drum to rub accross plastic. Needs upper bearing, duct, glides, felt seal, and belt.; ordrng 1 WE03X27679 (top bearing assembly) and 2 WE3M51 (dryer bearing slide)s and 2 WE03X34318 (Bearing slide)s and 1 WE16X28662 (DUCT TRAP BODY) and 1 WE09X27634 (Felt seal) and 1 WE03X29897 (Belt)"
We serviced a
GE WASHER-FRONTLOAD
Model GFW650SSN5WW
Near Lewisville, TX 75057
John
Job Details:
09/21/2023
"Customer concernis washer shaking while spinning. Entered spin cycle using NuFi devise, no issues. Found f codes for inverter fail and accelerometer fail. Entered spin cycle while in consumer mode and unit will spin and randomly stop spinning until inverter and accelerometer fault is thrown. Must replace inverternand and accelerometer boards.; ordrng 1 WH03X33657 (ACCELEROMETER) and 1 WH22X35837 (Inverter board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Wylie, TX 75098
Patrick
Job Details:
09/21/2023
"Customer concern, unit will not dispense ice. Found auger yoke stripped. Must replace. ; ordrng 1 W11671282 (Auger) and 1 WP63052-2 (Yoke auger)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB125RHS0
Near Graham, WA 98338
Cameron M.
Job Details:
09/21/2023
"Customer concern is that dishwasher does not power and start cycle. Found failed contacts in door latch, causing unit to not start cycle. Needs new latch. ; ordrng 1 5304442175 (LATCH & GASKET KIT)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2342LF3
Near Dallas, TX 75243
Patrick
Job Details:
09/21/2023
"Customer concern, ui inop. Confirmed. Cycled power. No joy. 15vdc good to ui. Must replace ui. $547.54 estimate declined."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA45H7000AW/A2
Near Wylie, TX 75098
Lane
Job Details:
09/21/2023
Customer stated washer won't spin. Performed diagnostics found faulty drain pump causing issue. Cannot test washer in current state. Customer responsible for installation.; ordrng 1 DC31-00187A (Motor ac pump)
We serviced a
KENMORE COOKTOP
Model ="79043499402"
Near Dallas, TX 75243
Patrick
Job Details:
09/21/2023
Replaced element and receptacles. Tested unit. All checks good; used 4 330031 (Receptacle) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/ AA07
Near Dallas, TX 75228
Patrick
Job Details:
09/21/2023
"Customer concern, ff section not cooling. Found frosted over evap. Must replace evap fan assy and defrost thermistor. ; ordrng 1 DA97-12609A (Evap fan assy) and 1 DA32-10105X (Deft thermistor)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC300BW0
Near Wylie, TX 75098
Lane
Job Details:
09/21/2023
Customer stated dryer makes abnormal noise and doesn't work. Performed diagnostics found faulty rear rollers. Replaced rollers and performed full function test. All functions checked good at time of service. ; used 2 Wpw10314173 (Roller) from stock
We serviced a
GE WASHER-TOPLOAD
Model GTW490ACJ4WS
Near Dallas, TX 75287
John
Job Details:
09/21/2023
Installed new parts. All checks ok.
We serviced a
GE DISHWASHER
Model GDF620HMJ0ES
Near Spanaway, WA 98387
Cameron M.
Job Details:
09/21/2023
"Customer concern is that dishwasher leaks from the bottom of door. Found torn laminate under unit. Attempted cycle test of unit via Newfi device, Newfi unable to communicate with main control. Attempted cycle test of unit via normal wash cycle, unit not recognizing door position. Preformed visual inspection of unit. Found separation of lower spray arm causing unit to leak during operation. Needs new main control, door switch and spray arms. REQUIRES AUTH ; ordrng 1 WD22X27724 (LOWER SPRAY ARM ASSEMBLY) and 1 WD22X27740 (MID SPRAY ARM ASSEMBLY) and 1 WD21X24899 (SERVICE MACHINE CONTROL) and 1 WD21X10490 (DISHWASHER LATCH AND SWITCH ASSEMBLY)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE60M9900V/A3
Near Spanaway, WA 98387
Cejay
Job Details:
09/21/2023
"Customer c9ncern is the dryer door switch is broken. Found door switch broken. Needs new door switch, advise part shows out of stock, AHS to supply, Requires Auth.; ordrng 1 DC64-00828B (SWITCH DOOR)"
We serviced a
GE DISHWASHER
Model GDF530PGMOWW
Near Spanaway, WA 98387
Cameron M.
Job Details:
09/21/2023
Customer concern is that dishwasher does not heat. Cycle tested unit via Newfi device. Verified customer concern of not heating. Found open element. Causing unit to not heat. Needs new element follow up visit scheduled for 10/3 1-5; ordrng 1 WD05X30298 (HEATING ELEMENT)
We serviced a
KENMORE DRYER-ELECTRIC
Model ="796.81073310"
Near Sumner, WA 98391
Cameron M.
Job Details:
09/21/2023
"Customer concern is that dryer does not heat and makes noise. Preformed airflow test, failed (yellow). Found unit not heating due to power cord improperly installed to power recptical bending l2 prong and ground prongs of plug. Also found failed front left roller, causing noise during operation. Needs new roller. Installed new rollers. Collected plug cycle tested unit. All checks good. ; used 1 AGM75510755 (ROLLER ASSEMBLY (2 PACK)) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PF8A
Near Dallas, TX 75228
Patrick
Job Details:
09/21/2023
"Customer concern, unit dripping from freezer. Found frozen over drain, clogged drain trap. Cleared. Ran manual defrost. All checks good."
We serviced a
LG DRYER-ELECTRIC
Model DLE7300VE
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
09/21/2023
"Customer concern is that dryer damages clothes may be producing hight temperatures. Preformed airflow test failed (yellow). Preformed temperature checks on high, in range. Preformed inspection of unit found debris trapped in case, potentially causing clothes to snag. Inspected inside unit with microfiber cloth for sharp or exposed edges , none. Inspected washer, for potential points of snagging, none present. Found no mechanical defects causing customer difficulties. Unit operating as designed. Advised customer washing and drying sheer fabrics is best done in garment bag, to reduce contact to zippers and other sharp edged items of clothes and undergarments. Advised customer dryer vent needs to be cleaned, to prevent damage to heating components of unit."
We serviced a
GE REFRIGERATOR
Model PSS26SHTCSS
Near Gig Harbor, WA 98335
Cejay
Job Details:
09/21/2023
"Customer concern is that refrigerator is leaking and display is blank. Found 12v at temperature control but no operation After power cycling unit main control is clicking, visual inspection of control board shows signs of damage. Found failed control board and temperature board causing unit not to operate. Customer declined repair at time of service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Spanaway, WA 98387
Cameron M.
Job Details:
09/20/2023
"Customer concern is that dishwasher does not start cycle. Found dead spot in wash pump, causing unit to not wash. Also found unit leaking from inlet valve, causing slow pooling of water when inlet is activated. Needs new inlet and sump assembly. Collected 290.30 via card payment. Follow up visit scheduled for 10/2 1-5; ordrng 1 W11025157 (PUMP&MOTOR) and 1 W11175771 (VALVE-INLT)"
We serviced a
SAMSUNG RANGE
Model NE63A6511SS/AA
Near Puyallup, WA 98374
Cejay
Job Details:
09/20/2023
"Installed previously ordered front left and right infinite switches, cycle tested burners, all checks good."
We serviced a
LG RANGE
Model LRE3083ST/00
Near Spanaway, WA 98387
Cameron M.
Job Details:
09/20/2023
"Installed previously ordered ordered main pcb, filter and heater. Cycle tested unit. All checks good"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US 02
Near DuPont, WA 98327
Cameron M.
Job Details:
09/20/2023
"Customer concern is that washer does not balance during spin cycle. Found worn suspension rods. Causing out to not balance. Needs new suspension rods. Advised customer parts show out of stock, may take time to get parts. REQUIRES AUTH ; ordrng 4 DC97-16350U (ASSY DAMPER;27.6INCH)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC3SHEXNS03
Near The Colony, TX 75056
John
Job Details:
09/20/2023
Customer concern is ice maker will not harvest ice. Found ice maker unable to be put into forced harvest. Found in line fuse open and heater fails continuity check. Must replace wire harness and ice mold assy.; ordrng 1 WP2187467 (Harness Wire) and 1 WPW10190929 (Ice mold) and 1 WP542638 (Grease)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Fairview, TX 75069
Chad A.
Job Details:
09/20/2023
Replaced water filter housing and ice maker. Cycled water to test with no leaks detected.
We serviced a
FRIGIDAIRE RANGE
Model FFEF3016TSD
Near Tacoma, WA 98408
Branden W.
Job Details:
09/20/2023
Customer concern is that oven door fell apart. Found handle stripped out causing it to come off and front panel to fall out. Needs new panel and handle kit. Auth needed. ; ordrng 1 5304532514 (PANEL) and 1 5304520635 (HANDLE KIT)
We serviced a
GE DISHWASHER
Model GDF520PGD6WW
Near Bonney Lake, WA 98391
Cejay
Job Details:
09/20/2023
"Installed previously ordered flood switch, Detergent dispenser and sensor, cycle tested unit for leaks and to verify repair. All checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Bonney Lake, WA 98391
Cejay
Job Details:
09/20/2023
"Installed previously ordered control board, latch and main wire harness, calibrated washer, cycle tested unit, no leaks all checks good."
We serviced a
LG WASHER-FRONTLOAD
Model WM2455HG
Near Dallas, TX 75229
John
Job Details:
09/20/2023
"Customer concern is washer has strong burning smell when spinning. Found catastrophic failure of rear bearing to the point that the basket has been dragging on the front tub and door boot causing smell. Must replace front and rear tub, door boot, tub seal, and basket.; ordrng 1 3045ER0048J (Rear tub) and 1 3550ER0004H (Front tub) and 1 4986ER0004F (Door boot) and 1 4036ER4001B (Tub seal) and 1 3045ER1017B (Spin basket)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11067102310
Near Dallas, TX 75248
John
Job Details:
09/20/2023
"Customer concern is dryer making squeeling noise. Confirmed noise. Found idler pulley causing noise. Replaced idler from truck stock. All checks good.; used 1 279640 (PULLEY,IDLER) from stock"
We serviced a
LG WASHER-FRONTLOAD
Model WM4370HKA
Near Murphy, TX 75094
John
Job Details:
09/20/2023
Customer concern is washer leaking from underneath. Found clogged boot drain tube as well as drain hose has rubbed a hole in itself from shock. Must replace drain hose.; ordrng 1 5215ER2002G (Drain hose)
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022352512
Near Richardson, TX 75081
John
Job Details:
09/20/2023
"Performed PM check. Found when unit spinning thee is a loud scraping noise. Found actuator not fully engaging into spin cycle causing cam to slip. Recommend replacing actuator, cam, and belt.; ordrng 1 W10913953 (Actuator) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
GE LAUNDRY CENTER
Model GUD24ESSM1WW
Near Carrollton, TX 75010
Lane
Job Details:
09/20/2023
Customer stated washer is unresponsive. Performed diagnostics found l1 connector loose on main pcb board. Corrected connection and performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
OTHER WALL OVEN
Model NOTAVAILABLE
Near Dallas, TX 75243
Patrick
Job Details:
09/20/2023
"Customer concern, upper oven light sw inop. Lower oven light inop. Confirmed. Must replace upperovrn door sw and lower oven bulb. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 00622858 (Door sw) and 1 00157311 (Halogen bulb)"
We serviced a
LG DRYER-ELECTRIC
Model DLEX5680V
Near Dallas, TX 75219
John
Job Details:
09/20/2023
Customer concern is dryer taking too long to dry. Air Fluff test passes. Vent tests RED. Temp checks out of range due to clogged vent. Advised Customer that vents will need to be professionally cleaned in order to avoid further heating issues.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Dallas, TX 75212
John
Job Details:
09/20/2023
Customer concern is washer banging around while spinning. Found one suspension rod not seating in tub. Reseated suspension rod and tested. Unit still not spinning smoothly. Found hub worn and loose as well as impeller siezed in place and will need to be broken/cut out of machine. Needs new impeller and hub.; ordrng 1 W10752283 (Impeler) and 1 W10528947 (Hub)
We serviced a
KENMORE WASHER-TOPLOAD
Model 11026902690
Near Eatonville, WA 98328
Branden W.
Job Details:
09/20/2023
Customer concern is that washer stopped mid cycle and would not do anything. Found failed lid switch causing unit to not operate. Replaced switch. Cycle tested. All checks good. ; used 1 WP3949238 (SWITCH-LID) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS8
Near Richardson, TX 75082
Lane
Job Details:
09/20/2023
Customer stated dishwasher leaves white material on dishware. Performed diagnostics found build-up of detergent and food particulate causing issue. Dishwasher needs specific cleaning product to remove build-up. All functions checked good at time of service.
We serviced a
SAMSUNG DISHWASHER
Model DW80M9960US/AA
Near Wylie, TX 75098
Lane
Job Details:
09/20/2023
Installed ordered parts and performed full function test. All functions checked good at time of service.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Eatonville, WA 98328
Branden W.
Job Details:
09/20/2023
"Customer concern is that washer does not agitate. Errors stored. F0-E3, F0-E4, F3-E3. Unable to duplicate no agitation concern. Did find inlet thermistor out of range and failed gearcase bearings. Needs new gear case, slider, washplate, and inlet valve. Auth needed. ; ordrng 1 W11449841 (GEARCASE) and 1 W10734521 (slider) and 1 W11510461 (WASHPLATE) and 1 W11220230 (valve), O-SMS tckt"
We serviced a
MAYTAG WASHER-TOPLOAD
Model WTW8500BW0
Near Garland, TX 75040
Lane
Job Details:
09/20/2023
Customer stated washer gives ul code on every cycle. Performed diagnostics found spin basket seized on motor shaft causing issue. Spin basket with outer tub assembly need replacing to correct issue. Advised customer to not use washer in current state.; ordrng 1 W10820039 (Hub) and 1 W10549509 (Basket) and 1 W10381078 (TUB AND BEAR)
We serviced a
LG WASHER-TOPLOAD
Model WT7800CW
Near Bonney Lake, WA 98391
Cejay
Job Details:
09/20/2023
"Customer concern is that washer is leaving silver or gray stains on clothes and makes a loud bang sound during first start up and sometimesshows UB error. Found signs of soil and debris under washplate, no signs of wear on bearing or drive nut. Cycle tested washer with a load of white towles, could not replicate noise or UB error, wiped basket down after cycle test found no signs of grease or debris in basket. Advised customer heavy loads may cause the was to produce different noises, also Advised small or mixed loads can cause out of balance symptoms. Could not replicate customers concerns at time of service. Machine is operating as designed."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11062342511
Near Puyallup, WA 98374
Cejay
Job Details:
09/20/2023
"Customer concern is that dryer was making a banging noise. Preformed airflow test pass. Found unit with incorrect and missing hardware, visually inspected support wheels, found worn belt, apon reassembly found door seal damaged. Unable to replicate noise with a load. Possible damaged door seal causing noise during operation. Needs new door seal, belt, idler two screws and a u clip. Follow up scheduled for 10/05 8-12pm; ordrng 1 W10861521 (SEAL-DOOR) and 1 WP487240 (SCREW) and 1 WP98234 (NUT) and 1 WP3390631 (SCREW) and 1 4392065 (NORM REPAIR)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Steilacoom, WA 98388
Cameron M.
Job Details:
09/20/2023
Installed previously ordered modules. Cycle tested. All checks good
We serviced a
GE WASHER-TOPLOAD
Model PTW900BPT0RS
Near McKinney, TX 75072
Chad A.
Job Details:
09/20/2023
Replaced main control and programmed personality. Cycle to test and all functions working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Prosper, TX 75078
Chad A.
Job Details:
09/20/2023
Replaced freezer light module and all functioning properly.
We serviced a
GE WASHER-TOPLOAD
Model PTW900BPT0RS
Near Carrollton, TX 75007
Lane
Job Details:
09/20/2023
Customer stated washer displayed a fault code twice. Performed diagnostics found multiple out of balance codes stored. Performed full function test using onboard diagnostics. No problems were found st time of service. Advised customer on load size and sorting with proper cycle selection.
We serviced a
OTHER COOKTOP
Model SCGS365RS
Near Dallas, TX 75243
Patrick
Job Details:
09/20/2023
"Customer concern, lh burner will not light. Found ignition sw inop. Must replace. ; ordrng 2 00411415 (Ignition sw)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Garland, TX 75042
Patrick
Job Details:
09/20/2023
"Customer concern, fz light will not light.. confirmed. Door sw good, found failed led module. Must replace. ; ordrng 1 W11602886 (Led module)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8070SR/AA04
Near Rockwall, TX 75087
Patrick
Job Details:
09/20/2023
Installed im repair kit. Tested unit. All checks good.
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN0RS
Near Rowlett, TX 75088
Patrick
Job Details:
09/20/2023
"Customer concern, f46, inverter signal. Would not spin or agitate in service mode. Must replace inverter board. Motor sounds strained when motion is attempted. Basket spins freely. ; ordrng 1 WH22X35837 (Inverter board) and 1 WH03X29524 (Motor)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4800XQ4
Near Garland, TX 75043
Patrick
Job Details:
09/20/2023
"Replaced dampers, tested unit under load of blankets. All checks good."
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Mesquite, TX 75150
Patrick
Job Details:
09/20/2023
Replaced element and infinite switches. Tested unit. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6200KW1
Near Tacoma, WA 98499
Cameron M.
Job Details:
09/20/2023
Installed previously ordered cam and belt. Cycle tested unit. All checks good.
We serviced a
SAMSUNG RANGE
Model NX58K7850SS/AA 02
Near Gig Harbor, WA 98335
Cameron M.
Job Details:
09/20/2023
Installed previously ordered ignitor. Cycle tested unit. All checks good. Collected remainder balance via card payment
We serviced a
GE REFRIGERATOR
Model GTS18SHSLRSS
Near Dallas, TX 75206
Patrick
Job Details:
09/20/2023
"Customer concern, unit not making ice. Confirmed. Ice in mold on arrival. Unit will not begin test cycle. Found burned heater and failed im motor. Must replace im assy. ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSS2
Near Dallas, TX 75227
John
Job Details:
09/19/2023
"Customer concern is DW not working properly. Customer advised that unit worked a few times and then made a strange humming noise and burning smell. Found wash motor windings open as well as evidence of leaking from impeller assy. Found dispenser missing rinse aid cap and seal deteriorated, as well as seal on vent missing and leaking. Drain pump is operating but draining very slowly and severly rusted. Recommend replacing pump motor, dispenser,vent and gasket, and drain pump.; ordrng 1 WPW10757217 (motor-pump) and 1 WPW10224428 (dispenser) and 1 WP8558980 (vent assy) and 1 WP8269259 (gasket vent) and 1 WPW10348269 (drain pump)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4850HW3
Near Dallas, TX 75204
John
Job Details:
09/19/2023
Customer concern is washer sometimes doesn't lock/unlock. Put unit into service mode and found lid latch fails intermittently. Found good voltage to latch. Needs new lid latch. Unable to fully test unit do to nature of failure.; ordrng 1 W11307244 (Lid lock)
We serviced a
WHIRLPOOL OTHER
Model GI15NDXZB0
Near Frisco, TX 75034
Lane
Job Details:
09/19/2023
Customer stated ice machine stopped producing ice. Performed diagnostics found faulty pump tube slipping off preventing supply of water to evaporater. All other functions checked good at time of service.; ordrng 1 W10863947 (Tube)
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP24468UF0A
Near The Colony, TX 75056
Lane
Job Details:
09/19/2023
Customer stated dishwasher is unresponsive and displays er code. Performed diagnostics found faulty user control. Main pcb may have been damaged. Advised replacing user control and if needed main pcb. Unable to perform full function test due to failure type. ; ordrng 1 5304517587 (User control) and 1 5304517594 (Main control)
We serviced a
GE WASHER-TOPLOAD
Model WDRR2500K3WW
Near Balch Springs, TX 75180
John
Job Details:
09/19/2023
Installed new inlet valve assy. All checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF4B
Near Dallas, TX 75228
John
Job Details:
09/19/2023
Came to install new parts from Sears. Found that only the console has arrived so far. Still waiting for UI board. Not all parts have arrived.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Heath, TX 75126
Patrick
Job Details:
09/19/2023
"Customer concern, liner cracked. Frost build up in ice chute. Confirmed. Must order liner repair kit and dispenser flapper assy.; ordrng 1 482395 (Liner repair kit) and 1 W11423787 (Dispenser assy)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV60M9900AV/A5 02
Near Spanaway, WA 98387
Cejay
Job Details:
09/19/2023
"Installed previously ordered drain pump, cycle tested unit for leaks and to verify repair, all checks good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS4A
Near Dallas, TX 75243
Patrick
Job Details:
09/19/2023
"Replaced touch pad. Tested unit. Good drain, good fill, good spray, good drain, good fill, good spray. All checks good."
We serviced a
FRIGIDAIRE RANGE
Model FFEH3054USD
Near Irving, TX 75060
Patrick
Job Details:
09/19/2023
Replaced glass top. Tested unit. All checks good.
We serviced a
FRIGIDAIRE WASHER-FRONTLOAD
Model FAFS4272LA0
Near Garland, TX 75040
Lane
Job Details:
09/19/2023
Customer stated washer wouldn't stop filling after last service. Washer displayed code call for service. Performed diagnostics found faulty fill valve causing continuous fill. Control panel is broken and loose. Drain hose leaking on back of washe. Advised replacing fill valve with drain hose and control panel.; ordrng 1 137300255 (Control panel silver) and 1 134637810 (Water valve) and 1 134963200 (Drain hose)
We serviced a
LG DISHWASHER
Model LDP7708ST
Near Dallas, TX 75240
Lane
Job Details:
09/19/2023
Customer stated Callahan's?already deemed dishwasher unrepairable. Customer doesn't want dishwasher repaired. Customer wants dishwasher replaced under Callahan's diagnosis of faulty wash tub. Wash tub is a non serviceable part.
We serviced a
KENMORE REFRIGERATOR
Model 79571053014
Near Dallas, TX 75243
Lane
Job Details:
09/19/2023
Customer stated refrigerator doesn't cool properly. Performed diagnostics found sealed system deficiency. No fault codes present at time of service. Advised customer unit will not hold temperature nessasary for preserving food.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW1
Near Dallas, TX 75211
Patrick
Job Details:
09/19/2023
"Replaced lower harness, tested unit. All checks good"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3. 01
Near Dallas, TX 75218
Lane
Job Details:
09/19/2023
Customer stated dryer makes loud squealing noise. Performed diagnostics found front and rear rollers faulty. Belt and idler check good at time of service. Customer made aware warranty only covers parts replaced. ; used 4 DC97-16782A (Roller) from stock
We serviced a
GE RANGE
Model JS645SL7SS
Near Dallas, TX 75205
Patrick
Job Details:
09/19/2023
"Customer concern, keypad inop. Confirmed. Good 240vac to unit. Found good power to control, no operation. Unable to connect nufi, no power. Must replace control. ; ordrng 1 WB27X38678 (Control board and face plate)"
We serviced a
GE WASHER-FRONTLOAD
Model GFW650SSN2WW
Near Rockwall, TX 75032
John
Job Details:
09/19/2023
"Customer concern is washer fabric softener not emptying into machine. Found F code for vent damper fail. Tested unit and found all fill valves working properly. Found siphon tube on drawer clogged. Cleared clogged tube. Softener still draining very slowly. Tested vent damper, damper fails test. Must replace vent damper and dispenser drawer.; ordrng 1 WH42X29535 (Dispenser drawer) and 1 WH16X29509 (Vent damper)"
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ9WW
Near Garland, TX 75040
John
Job Details:
09/19/2023
Customer concern is washer will not complete spin cycle. Found suspension rods worn and bouncy causing unitbto not be able to reach full speed spin. Also found belt worn and slipping. Needs new suspension rods and belt.; ordrng 2 WH16X26911 (Suspension rod left)s and 2 WH16X26910 (Suspension rod right)s and 1 WH01X27538 (Belt)
We serviced a
GE DISHWASHER
Model GDT645SYN8FS
Near Dallas, TX 75252
Lane
Job Details:
09/19/2023
Customer stated dishwasher doesn't work. Performed diagnostics found unit not fully installed. Control panel locked. Dishwasher panel unresponsive. Disconnected panel and reseated panel connector. Performed function test with no problems. Advised customer installation is not covered by warranty.
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSM1WW
Near Dallas, TX 75244
Lane
Job Details:
09/19/2023
Customer stated washer leaked water onto floor. Performed diagnostics found pump to tub hose slipped off. Reattached hose and performed leak test. All functions checked good at time of service. Advised customer on water level settings.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HC2
Near Prosper, TX 75078
Chad A.
Job Details:
09/19/2023
Customer stated out of balance and sometimes not draining. During testing found drain pump operating properly but flow restricted due to collapse in drain hose at elbow. Need drain hose for repair. ; ordrng 1 W11551765 (Hose)
We serviced a
SAMSUNG REFRIGERATOR
Model RF29A9771SG/AA 15
Near McKinney, TX 75070
Chad A.
Job Details:
09/19/2023
Customer stated display shows door open and broken wires at bottom of door. Found wires at bottom of right door for freezer to be broken and out of place. Repaired connection and routed harness through hinge cover. Tested multiple times and all working properly.
We serviced a
LG WASHER-FRONTLOAD
Model WM3900HWA
Near Graham, WA 98338
Cameron M.
Job Details:
09/19/2023
Installed previously ordered dispenser and drawer asm. Cycle tested unit. All checks good.left leaking parts with customer.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near University Place, WA 98466
Cameron M.
Job Details:
09/19/2023
Customer concern is that washer leaks water during operation from left corner of door. Cycle tested unit. Found water dripping from left side of door at hinge. Caused by misalignment of door and seal due to unit being unlevel. Leveled unit. Cycle tested unit 5x. Found no active leaks. Advised customer to monitor and call if issues persist. Collected 129+tax via
We serviced a
LG WASHER-FRONTLOAD
Model WM2487HWM
Near Gig Harbor, WA 98335
Cameron M.
Job Details:
09/19/2023
"Customer concern is that washer does not drain and spin. Preformed visual inspection, found drain hose in stand pipe to far. Relocated and secured drain hose. Cycle tested unit via service mode. found stripped drain pump impeller causing unit to not drain. Needs new drain pump. Installed new drain pump. Cycle tested unit. All checks good. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent. Left failed part with customer. Collected payment via check ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5057LW0
Near Eatonville, WA 98328
Cameron M.
Job Details:
09/19/2023
Customer concern is that washer does not drain and complete cycle. Unit in garage with temporary power and water supply. Cycle tested unit via rinse and spin 10x found no mechanical defects. Advised customer to monitor and call if issues persist . Also Advised customer on regular cleaning intervals. Advised customer on using high quality detergent.