Service History 18

Near Lake Tapps, WA 98391
Nick R.
Job Details: 09/23/2020
WASHER-FRONT LOA KENMORE 79641073310 Preformed pm check cycle tested all checks good.
Near Buckley, WA 98321
Nick R.
Job Details: 09/23/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EP/A3 Customer complaint that the dryer isn't drying clothes. Found dryer with an open heating element causing dryer not to heat. Needs new heating element. Installed new heating element cycle tested all checks good.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Federal Way, WA 98001
Nick R.
Job Details: 09/23/2020
WASHER-TOPLOAD KENMORE 11022952100 "Customer complaint that agitator is sliding, found worn agitator dogs, causing the agitator to slip, needs new agitator dogs. Installed new agitator dogs cycle tested all checks good.; used 1 80040 (AGITATOR DOGS) from stock"
Near Puyallup, WA 98373
Nick R.
Job Details: 09/23/2020
DRYER-ELECTRIC SAMSUNG DV45K6500EV/A3 01 Installed new drum gasket cycle tested all checks good
Near Spanaway, WA 98387
Nick R.
Job Details: 09/23/2020
WASHER-TOPLOAD LG 796WT7600HKA Preformed pm check cycle tested all checks good
Near Rainier, WA 98576
Nick R.
Job Details: 09/23/2020
WASHER-TOPLOAD KENMORE 11027042600 Preformed pm check cycle tested all checks good
Near Milton, WA 98354
Nick R.
Job Details: 09/23/2020
DISHWASHER WHIRLPOOL DU1301XTVT2 Preformed pm check cycle tested all checks good
Near Auburn, WA 98001
Nick R.
Job Details: 09/23/2020
WASHER-TOPLOAD LG WT7600HWA Preformed pm check cycle tested all checks good
Near Tacoma, WA 98445
Nick R.
Job Details: 09/23/2020
WASHER-TOPLOAD ROPER RTW4516FW1 "Installed new water inlet, cycle tested all checks good."
Near Eatonville, WA 98328
Nick R.
Job Details: 09/23/2020
DISHWASHER KENMORE 66513292K115 Installed new link cycle tested all checks good.
Near Tacoma, WA 98422
Jacob P.
Job Details: 09/23/2020
OTHER OTHER UNAVAILABLE Installed previously ordered door handle.
Near Lakewood, WA 98498
Jacob P.
Job Details: 09/23/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EW/A3 04 "Installed previously ordered drum and rollers. Test cycled, all checks ok"
Near Tacoma, WA 98402
Jacob P.
Job Details: 09/23/2020
LAUNDRY CENTER FRIGIDAIRE FEX831CS0 "Customer complaint of unit not advancing into spin and not filling with cold water. Found cold water hose plugged causing no fill. Blew out house. Found cold water valve leaking. Advised customer they need a plumber to come look at valve asap. Test cycled unit through spin cycle, checks ok. Unable to verify issue at this time. Advised customer to call back if problem persists."
Near Tacoma, WA 98406
Jacob P.
Job Details: 09/23/2020
LAUNDRY CENTER KENMORE 41799570110 "Installed previously ordered timer and motor. Test cycled, al checks ok."
Near Puyallup, WA 98375
Jacob P.
Job Details: 09/23/2020
WASHER-TOPLOAD KENMORE 11022242510 Customer complaint of agitator broken. Found base of agitator broken causing no hold to wash plate. Needs new agitator. Customer declined repair.
Near Tumwater, WA 98512
Jacob P.
Job Details: 09/23/2020
DISHWASHER GE GDWT166V00SS "Installed previously ordered inlet valve. Test cycled, all checks ok. Unable to verify not running full cycle issue. Advised customer to call back if problem persists."
Near Spanaway, WA 98387
Nick R.
Job Details: 09/23/2020
WASHER-TOPLOAD KENMORE 11020022010 "Customer complaint that washer shakes alot in the spin cycle. Found suspensions very bouncy and worn, causing a lot of shaking in spin cycle. Needs new suspension rods. ; ordrng 1 W10780048 (Suspension)"
Near Tacoma, WA 98498
Nick R.
Job Details: 09/23/2020
DRYER-ELECTRIC WHIRLPOOL WED49STBW1 "Customer complaint that dryers timer won't advance, found dryers timer wont advance causing dryer to constantly run, needs new timer. Reschedule for 9/25 1pm-5pm; ordrng 1 W10846428 (Timer)"
Near Puyallup, WA 98374
Branden W.
Job Details: 09/23/2020
DRYER-ELECTRIC LG DLE7200WE "Complaint that dryer is louder than normal. Took dryer apart. Inspected belt, idler pulley, rollers and drum seal. All in good shape. Lubed rollers and idler pulley. Cycle tested. All checks good. No mechanical issues found."
Near Tacoma, WA 98405
Nick R.
Job Details: 09/23/2020
DISHWASHER WHIRLPOOL GU1200XTLB0 Customer complaint that dishwasher is leaking. Found dishwasher leaking at the water inlet seal around the dishwasher tub and the dishwashers inlet. Needs new water inlet.; ordrng 1 8193508 (Water inlet)
Near Tacoma, WA 98404
Branden W.
Job Details: 09/23/2020
WASHER-FRONT LOA SAMSUNG WF45M5500AZ/A5 Complaint that washer fills with hot water when cold is selected and produced 4C2 error. Found hot and cold fill hoses reversed causing washer to fill with hot when cold is selected. Corrected inlet hoses. Cycle tested. All checks ok.
Near Tacoma, WA 98445
Nick R.
Job Details: 09/23/2020
DISHWASHER GE GSD2100V00BB "Customer complaint that dishwasher top rack is hard to open when full of dishes, also that it doesn't get all the dishes clean. Found top rack worn and slightly bent, and the top rack rollers are worn. Needs new top rack assy and top rack rollers. Also found soap dispensers spring failed causing soap dispensers not to open , needs new soap dispensers.Everything else works as intended.; ordrng 6 WD12X332 (Rollers)s and 1 WD30X98 (Slide) and 1 WD12X10264 (DISHWASHER RINSE AID DISPENSER KIT)"
Near Eatonville, WA 98328
Branden W.
Job Details: 09/23/2020
DRYER-ELECTRIC SAMSUNG DV438AER/XAA Complaint that dryer stops working after a few minutes. Found new drum seal folded causing friction on drum when rotating. Friction caused motor to shut down as it was overheating. Vaccuumed lint from dryer and motor. Corrected drum seal. Cycle tested. All ops ok at this time.
Near Auburn, WA 98092
Branden W.
Job Details: 09/23/2020
DISHWASHER FRIGIDAIRE FFBD2406NB9B Complaint that dishwasher has leaked randomly a few times. Even when dishwasner is not being used. Test cycle dishwasher 3 times. No leaks at time of service. No signs of leaks from under dishwasher. Drain and water shut off behind dishwasher. No signs of water from either. Advised to call if issue returns.
Near Federal Way, WA 98023
Branden W.
Job Details: 09/23/2020
WASHER-TOPLOAD SAMSUNG WA50M7450AW/A4 Complaint that washer produces UB error when washing comforters and bedding. Works ok with regular laundry. Cycle tested washer in quick wash and service mode. All ops good. Tested suspension rods and basket. All checks good. Advised that bedding will have a tendency to ball up when washing and cause washer to go out of balance in the spin cycle.
Near Eatonville, WA 98328
Branden W.
Job Details: 09/23/2020
RANGE GE JB860DJ5WW Complaint that range will power off when door is opened and lights will flicker. Found L1 voltage fluctuating between 30 and 117 volts. Reseated plug a few times to check loose connection. Checked all connections on range. Tested all elements and lights for shorts. No issue with range. Turned both upper and lower ovens on to test. Heard pops from breaker panel. Turned oven off. Went to breaker panel seen smoke and orange glow from behind breaker. Shut main breakers off. Removed panel to make sure burning stopped. Seen main breaker cleat melted. Advised they have circuit breaker and or panel issues. Reinstalled circuit breaker panel. Advised to leave mains turned off and call an electrician. Found no issues with range.
Near Puyallup, WA 98372
Branden W.
Job Details: 09/23/2020
DISHWASHER MAYTAG MDB8959SBS3 Installed new wash pump and sump assembly. Cycle tested. All checks good.
Near Buckley, WA 98321
Branden W.
Job Details: 09/23/2020
WASHER-TOPLOAD GE GTW460ASJ4WW Complaint that washer will not spin intermittently. Cycle tested washer. Found no mechanical issues. Updated firmware per GE tech guide about no spin issue. Advised to call if issue persists.
Near Orting, WA 98360
Branden W.
Job Details: 09/23/2020
RANGE FRIGIDAIRE FGGF3030PFF Complaint that front left burner will not light and bake not working. Found oil/grease on burner head causing it to not light. Found bake ignitor failed causing no bake. Cleaned burner head. Replaced bake ignitor. Cycke tested. All checks ok. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock
Near Tacoma, WA 98406
Jacob P.
Job Details: 09/23/2020
DRYER-ELECTRIC WHIRLPOOL WED8500DC2 "Customer complaint that dryer keeps adding time to cycle even after the clothes are dry. Tested moisture sensors, checks ok. Ran air flow test, yellow. Cleaned and calibrated moisture sensors. Advised customer the only thing that could cause issue is main board, so we will replace control board. Needs new control board.; ordrng 1 W11195970 (Control board)"
Near Eatonville, WA 98328
Branden W.
Job Details: 09/23/2020
RANGE GE JGB850SEF2SS Complaint that bottom oven will not bake. Found open ignitor causing no bake. Replaced ignitor. Cycke tested. All checks ok. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock
Near Tacoma, WA 98406
Jacob P.
Job Details: 09/23/2020
WASHER-TOPLOAD MAYTAG MVWB765FC3 "Customer complaint of unit not filling with enough water. Checked air trap and pressure hose, both check ok. Test cycled, unit always fills with the same amount of water. Needs new control board.; ordrng 1 W11195970 (Control board)"
Near Tacoma, WA 98465
Jacob P.
Job Details: 09/23/2020
DISHWASHER FRIGIDAIRE FFBD2411NS1A Customer complaint of not washing dishes and loud noise. Found bad bearings in wash pump causing no impeller movement. Needs new wash pump.; ordrng 1 154844301 (Wash pump)
Near Olympia, WA 98501
Jacob P.
Job Details: 09/23/2020
WASHER-TOPLOAD LG WT5270CW "Came to install previously ordered parts. Found transmission shifter arm broken. Needs new transmission.; ordrng 1 AEN73131403 (Transmission), states that autho needed"
Near Olympia, WA 98501
Jacob P.
Job Details: 09/23/2020
WASHER-FRONT LOA SAMSUNG WF42H5200AF/A2 11 "Customer complaint of unit stopping agitation a few minutes after cycle starts, and of broken control panel. Found broken clips on control panel causing display board to fall into console. Also found inverter board losing power shortly after starting agitation. Needs new control panel and inverter board. Control panel is factory order part, advised customer it may be awhile before it arrives.; ordrng 1 DC97-18107A (Control panel) and 1 DC92-01531B (Inverter board)"
Near Tumwater, WA 98512
Jacob P.
Job Details: 09/23/2020
DISHWASHER JENN-AIR JDB1270AWY "Customer complaint of broken door glass and broken door spring. Customer stated that door springs broke, causing the door to fall to the ground and shatter the door glass. Needs new door cables and door glass.; ordrng 2 WP99003446 (Door cable)s and 1 99003422 (Door glass)"
Near Olympia, WA 98502
Jacob P.
Job Details: 09/23/2020
DRYER-ELECTRIC MAYTAG MEDX655DW1 Customer complaint of dryer not turning on. Found stuck centrifugal switch in motor causing no start and voltage being sent to heating element constantly. Left machine unplugged. Needs new motor.; ordrng 1 279827 (Motor)
Near Olympia, WA 98512
Jacob P.
Job Details: 09/23/2020
DISHWASHER GE PDT760SSJ7SS "Customer complaint of soap not dissolved after running a cycle and one button broken on control panel. Customer stated soap will dissolve after running 2 cycles. Tested water temps at sink, 115. Tested water temps in unit, 95. Test cycled unit, spray arms moving properly. Dishwasher is very dirty, obviously misused. Spray arms filled with debris. Advised customer we will submit to warranty company to see if they will replace spray arms. Advised broken button would more than likely not be covered due to failure not being normal wear and tear.; ordrng 1 WD22X20230 (Lower spray arm) and 1 WD22X20189 (Upper spray arm) and 1 WD34X24296 (Console) and 1 WD35X21800 (Buttons), states that autho needed"
Near Olympia, WA 98506
Jacob P.
Job Details: 09/23/2020
WASHER-TOPLOAD KENMORE 79631423410 "Customer complaint of unit not spinning clothes out, states clothes are still dripping wet. Test cycled through rinse and spin, found worn suspension rods causing machine to shake and go out of balance. Needs new suspension rods.; ordrng 4 4902EA1002P (Suspension rods)s"
Near Lacey, WA 98503
Jacob P.
Job Details: 09/23/2020
DISHWASHER GE GDT695SMJ0ES "Customer complaint of unit not powering on. Found solid diagnostic light on main control. Per GE support, loss of communication between control board and UI board. Needs new UI board.; ordrng 1 WD21X23462 (UI Board)"
Near Olympia, WA 98503
Jacob P.
Job Details: 09/23/2020
RANGE FRIGIDAIRE LGEF3045KFJ "Customer complaint of unit erroring out. Found unit produces F11 error (shorted key) after being plugged in for a short amount of time. Needs new control board and overlay. Found control board out of stock. AHS to supply parts.; ordrng 1 5304495520 (Control board) and 1 316419821 (Overlay), states that autho needed"
Near Olympia, WA 98513
Jacob P.
Job Details: 09/23/2020
DISHWASHER SAMSUNG DW80K5050US/AA 02 Customer complaint of no power to dishwasher. Found good voltage to control board. 5v dc out of control to console. Needs new console. Console is out of stock. Advised customer it may be awhile before we receive it.; ordrng 1 DD82-01347C (Console)
Near Buckley, WA 98321
Branden W.
Job Details: 09/23/2020
DISHWASHER FRIGIDAIRE LFID2426TF2A Installed new main board. Unit will start cycle then error with communication failure to touchpad. Needs new touchpad board. ; ordrng 1 5304518467 (SWITCH ASSEMBLY)
Near Gig Harbor, WA 98332
Branden W.
Job Details: 09/23/2020
WASHER-TOPLOAD MAYTAG MVWB880BW0 Complaint that washer constantly drips from fill log and leaks from front left corner. Found inlet valve not closing completely allowing water to trickle in washer. Needs new fill valve assembly. Found leak caused from splash over when detergent dispenser is being flushed. Needs new tub ring and dispenser assembly. ; ordrng 1 WPW10550152 (RING-TUB) and 1 WPW10552116 (DISPENSER) and 1 W10440786 (SUSPENSION)
Near Eatonville, WA 98328
Branden W.
Job Details: 09/23/2020
WASHER-FRONT LOA WHIRLPOOL WFW6620HC0 Complaint that cycle selection is not possible as no buttons respond. Found failed console assembly. Needs new console. Customer to have washer accessible for repair. Next service 10/1 8-12; ordrng 1 W11324037 (Console)
Near Graham, WA 98338
Branden W.
Job Details: 09/23/2020
DRYER-GAS KITCHENAID KGYE678BAL0 Complaint that dryer does not heat. Found open hi limit thermostat causing no heat. Wrong thermostat previously installed. Needs new hi limit and operating thermostats. Needs auth. ; ordrng 1 279048 (THRMST-FIX) and 1 WP3387134 (Operating thermostat)
Near Auburn, WA 98002
Branden W.
Job Details: 09/23/2020
DISHWASHER MAYTAG MDB7749SBM3 Complaint that dishwasher will not start a cycle and not able to choose cycles. Found most cycle buttons and start button unresponsive. Needs new console assembly. Collected 60.00 deductible via cash. ; ordrng 1 W10811169 (PANEL-CNTL)
Near Graham, WA 98338
Branden W.
Job Details: 09/23/2020
DISHWASHER KENMORE 66513032K110 Installed new wash pump. Found debris plugging holes on lower wash arm. Needs new wash arm. ; ordrng 1 WPW10342792 (ARM-SPRAY)
Near Graham, WA 98338
Branden W.
Job Details: 09/23/2020
DISHWASHER AMMNA n/a Complaint that dishwasher does not wash. Found 120v to wash pump but pump fails to run. Needs new wash pump. Next service 10/5 8-2; ordrng 1 W10902322 (MOTOR-PUMP) and 1 WPW10538166 (GROMMET)
Near Buckley, WA 98321
Branden W.
Job Details: 09/23/2020
DRYER-ELECTRIC GE GTD75ECPL0DG Complaint that dryer makes a thumping noise after about 20 minutes of running. Noise is not consistent. Needs new bearings and glides. Next service 10/2 10-2; ordrng 1 WE03X23875 (Bearing top assembly) and 1 WE3M33 (SHAFT & BRACKET ASS'Y) and 1 WE12M29 (DRYER DRUM DRIVE BELT)
Near Olympia, WA 98513
Jacob P.
Job Details: 09/18/2020
RANGE GE JBS160J2AD "Installed previously ordered infinite switch. Test cycled, all checks ok."
Near Lacey, WA 98513
Jacob P.
Job Details: 09/18/2020
WASHER-FRONT LOA SAMSUNG WF45K6200AZ/A2 11 "Customer complaint of unit not filling. Turned machine on, fills fine. Test cycled drain, checks ok. Cycle tested ×5, all checks ok. Customer also stated that power button is hard to push. Found control board not clipped into control panel all the way. Secured control board. Test cycled, all checks ok."
Near Lakewood, WA 98498
Jacob P.
Job Details: 09/18/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 "Customer complaint of unit not draining. Found debris in drain hose before drain pump. Removed debris. Test cycled, all checks ok"
Near Tacoma, WA 98407
Nick R.
Job Details: 09/18/2020
DRYER-ELECTRIC MAYTAG MEDC215EW1 "Customer complaint that dryer doesn't fully dry clothes. Found dryer with no airflow while the vent is attached to the dryer, while back vent is disconnected the dryer has good airflow, advised customers to have vents cleaned. Everything else works as intended."
Near Tacoma, WA 98407
Nick R.
Job Details: 09/18/2020
OTHER GE PFS22MIWBWW Preformed pm check cycle tested all checks good.
Near Roy, WA 98580
Nick R.
Job Details: 09/18/2020
DRYER-ELECTRIC KENMORE 11064952300 Preformed pm check cycle tested all checks good
Near Enumclaw, WA 98022
Branden W.
Job Details: 09/18/2020
DISHWASHER KENMORE 66515112K211 Complaint that dishwasher does not wash well and takes over an hour. Cycle tested dishwasher. Found unit not filling enough causing wash pump to suck in air and cavitate. Took inlet hose off at dishwasher. Screen clear. Turned hose on into a backet. Very low water volume. Advised customer of water pressure issues. Also advised that 1 hour is the shortest wash cycle on dishwasher. Dishwasher operating as designed. Just not enough water volume to dishwasher.
Near Buckley, WA 98321
Branden W.
Job Details: 09/18/2020
WASHER-TOPLOAD GE WPRE6150K2WT "Complaint that washer makes noise and doesn't finish cycle. Cycle tested washer. Found failed transmission drive bearing causing shaft to wobble and make noise. Needs new transmission, belt, pulley and hub nut. Declined to repair at this time."
Near Roy, WA 98580
Nick R.
Job Details: 09/18/2020
OTHER KENMORE 1069731680 Preformed pm check cycle tested all checks good :
Near Graham, WA 98338
Nick R.
Job Details: 09/18/2020
DRYER-ELECTRIC SAMSUNG DV48J7770EP/A2 01 "Customer complaint of dryer making a squealing sound. Found one back roller and one front roller seized up causing sound, replaced both rollers cycle tested all checks good. ; used 2 DC97-16782A (DRUM ROLLER) from stock"
Near Puyallup, WA 98375
Nick R.
Job Details: 09/18/2020
DRYER-ELECTRIC KENMORE 79681182310 "Installed new lit screen, lint screen cover, and lint screen housing. cycle tested all checks good. Customer went to take a shower i called for him several times and couldn't get him to come out, left a note explaining everything I done."
Near Puyallup, WA 98372
Branden W.
Job Details: 09/18/2020
DISHWASHER MAYTAG MDB4949SDM2 Complaint that dishwasher does not wash well. Found F6 E1 water supply error stored. Found water pressure to dishwasher to low causing dishwasher to only partially fill and not wash with proper pressure. Also cleaned debris from drain pump causing noise and slow drain. Advised customer that water supply is issue. No issue found with dishwasher.
Near Tacoma, WA 98444
Jacob P.
Job Details: 09/18/2020
DRYER-ELECTRIC MAYTAG MEDC215EW1 "Customer complaint of unit not starting. Found open thermal fuse causing no power. Replaced thermal fuse. Customer also stated that dryer runs continuously, they manually have to turn timer to turn it off. Needs new timer.; ordrng 1 WPW10185982 (Timer), used 1 WP3392519 (Thermal fuse) from stock"
Near Graham, WA 98338
Branden W.
Job Details: 09/18/2020
DRYER-ELECTRIC FRIGIDAIRE FASE7074LAAA Complaint of E64 error. Found open heating element causing error. Needs new element assembly. Next service 9/22 1-5; ordrng 1 134792700 (HEATER)
Near Lacey, WA 98516
Jacob P.
Job Details: 09/18/2020
RANGE JENN-AIR JDS8850CDS01 Customer complaint of unable to change Temps. Found top half of number pad unresponsive. Needs new control panel.; ordrng 1 W10314414 (Control panel)
Near Graham, WA 98338
Branden W.
Job Details: 09/18/2020
RANGE LG LSE4615ST/00 Complaint that both right side burners turn themselves off. Front left starting to do the same. Needs new infinite switches. ; saved tckt
Near Olympia, WA 98502
Jacob P.
Job Details: 09/18/2020
WASHER-FRONT LOA SAMSUNG WF448AAP/XAA Customer complaint of excessive vibration and noise. Found control board cover sitting on top of drum. Secured control board cover. Also found worn shocks causing loud clicking sound when spinning. Needs new shocks.; ordrng 4 DC66-00470A (Shock)s
Near Graham, WA 98338
Branden W.
Job Details: 09/18/2020
WASHER-FRONTLOAD LG n/a "Complaint that washer leaks. Found hot valve leaking water. Needs new hot valve. Washer on built in pedestal. Customer to have washer accessible for repair. ; ordrng 1 5220FR2006H (VALVE ASSEMBLY,INLET)"
Near Buckley, WA 98321
Branden W.
Job Details: 09/18/2020
WASHER-FRONT LOA KENMORE 41741102000 Complaint that washer leaks. Found hose from tub to pump has a hole causing leak. Also found console broken in several places allowing water to run out of dispenser. Needs new hose and console. ; ordrng 1 137420210 (Console) and 1 134639910 (Hose. Tub to pump)
Near Tacoma, WA 98406
Nick R.
Job Details: 09/18/2020
DRYER-ELECTRIC ROPER REX5634JQ0 Customer complaint that dryer doesn't dry clothes and that it starts as soon as you close the door. ; ordrng 1 WP3395382 (Start switch)
Near Gig Harbor, WA 98335
Nick R.
Job Details: 09/18/2020
DISHWASHER GE GDT580SGF8BB "Customer complaint that dishwasher isn't washing the dishes. Found the dishwasher has a weak wash pump causing the dishwasher not to clean the dishes, needs new wash pump. ; ordrng 1 WD26X23258 (Wash pump)"
Near Graham, WA 98338
Branden W.
Job Details: 09/17/2020
DRYER-ELECTRIC WHIRLPOOL WED9400SW2 "Complaint that dryer is making squealing noise. Found seized idler pulley causing noise. Replaced pulley. Vacuumed inside of dryer. Cycle tested. All checks good. ; used 1 279640 (PULLEY,IDLER) from stock"
Near Steilacoom, WA 98388
Jacob P.
Job Details: 09/17/2020
WASHER-TOPLOAD LG WT5270CW "Customer complaint of unit spinning when it's supposed to be agitating. Checked shifter, checks good. Found drain hose below water level in wall causing siphon condition. Secured drain hose in wall at proper depth. Test cycled, all checks ok."
Near Sumner, WA 98390
Branden W.
Job Details: 09/17/2020
DRYER-ELECTRIC SAMSUNG DV48H7400EW/A2 01 "Installed new board. Also found open heating element causing no heat. Replaced element. Cycle tested. Dryer operates well. Air flow test failed. Advised to have dryer bent cleaned from dryer to outside. Auth L1-37682688065; used 1 DC97-14486A (ELEMENT ASSEMBLY), and 1 279457 (WIRE-SPADE) from stock"
Near Tacoma, WA 98404
Nick R.
Job Details: 09/17/2020
DRYER-ELECTRIC KENMORE 110.850884 Customer complaint that dryer isn't heating. Found dryer with an open heating element causing dryer not to heat needs new heating element. Installed new heating element cycle tested all checks good. Collected 75$ deductable. ; used 1 WP3387747 (ELEMENT) from stock
Near Orting, WA 98360
Nick R.
Job Details: 09/17/2020
DRYER-ELECTRIC SAMSUNG DVE45R6100C/A3 Asurion sent the wrong part. Right part number wrong part. ; ordrng 1 DC92-01729Y (Main control board)
Near Olympia, WA 98513
Jacob P.
Job Details: 09/17/2020
WASHER-TOPLOAD WHIRLPOOL WTW8500DC0 "Customer complaint of f6e3 error (comms error between ui and acu). Per service matters tech sheet, needs new console and control board.; ordrng 1 W10838672 (Console) and 1 W10812418 (Control board), states that autho needed"
Near Buckley, WA 98321
Branden W.
Job Details: 09/17/2020
DRYER-ELECTRIC GE GTD65EBSJ3WS Complaint that dryer shuts off before clothes are completely dry. Cycle tested dryer. Good temps. Found very slight airflow restriction caused by dryer being too close to wall. Pulled dryer out about an inch. Air flow now good. Cleaned sensor bars. Good temps. Advised about cycle option to change dry level. Dryer ops as designed.
Near Lacey, WA 98516
Jacob P.
Job Details: 09/17/2020
WASHER-TOPLOAD WHIRLPOOL WTW7300DW1 "Customer complaint of unit making loud sound. Found drain pump causing noise, no debris inside drain pump. Needs new drain pump.; ordrng 1 W10876600 (Drain pump)"
Near Olympia, WA 98513
Jacob P.
Job Details: 09/17/2020
RANGE KENMORE 79078763401 "Customer complaint of strong gas odor. Found hinges extended and door seal worn causing gas to escape from oven cavity. Needs new hinges and door seal.; ordrng 1 5304445976 (Hinge set) and 1 316403101 (Door seal), states that autho needed"
Near Lakewood, WA 98499
Jacob P.
Job Details: 09/17/2020
DISHWASHER FRIGIDAIRE FFBD2406NS0A "Customer complaint of unit not draining. Found debris in drain hose causing no drain. Removed debris. Test cycled, all checks ok."
Near DuPont, WA 98327
Nick R.
Job Details: 09/17/2020
DRYER-ELECTRIC KENMORE 11087562601 "Customer complaint that dryer isn't heating. Found thermal cut off tripped, Causing dryer not to heat. Also found dryer with poor airflow. Needs new thermal cut off. Vacuumed dryer and installed new thermal cut off. Cycle tested all checks good. Advised customer to have vents cleaned.; used 1 279973 (CUTOFF-TML) from stock"
Near Lake Tapps, WA 98391
Branden W.
Job Details: 09/17/2020
WASHER-TOPLOAD MAYTAG MVWB835DW4 Complaint that washer lid is cracked and pieces coming off on left corner at hinge. Needs new lid assembly. Part is factory back order with no ETA given. ; ordrng 1 W11259006 (Lid)
Near Lakewood, WA 98498
Nick R.
Job Details: 09/17/2020
RANGE GE JB256DM1BB Customer complaint that 2 burners on the range doesn't work. Found front left burner open causing burner not to heat needs new front left burner. Also found all four burners receptable are loose causing burners to not work occasionally. Needs 4 new receptables. Rescheduled for 9/23 8am-12pm; ordrng 1 WB30X31058 (Front right burner) and 4 330031 (Receptable)s
Near DuPont, WA 98327
Jacob P.
Job Details: 09/17/2020
RANGE WHIRLPOOL GS440LEMB4 "Customer complaint of left and right door trim pieces falling off, control board intermittently shutting off, and oven still smoking after clean cycle. Found for trim pieces worn drip pan worn. Also found control board randomly losing power. Needs new control board, door trim pieces and drip pan. Control board is discontinued. AHS to supply parts. ; ordrng 1 WP8524252 (Control board) and 1 WP3195097 (Drip pan) and 1 W10761018 (Left door trim) and 1 W10761014 (Right door trim)"
Near Gig Harbor, WA 98332
Jacob P.
Job Details: 09/17/2020
DRYER-GAS GE DDG8280GELWH "Customer complaint of drum not turning. Found seized motor not able to turn either direction. Needs new motor, blower wheel and retainer. Motor out of stock, advised customer it may be awhile before part comes in. 42 years old, poor condition, cream color, 3 cycles, 2 options, 4 heat levels.; ordrng 1 WE17X10010 (Motor) and 1 WE16M15 (Blower wheel) and 1 WE1X688 (Blower wheel retainer)"
Near Graham, WA 98338
Branden W.
Job Details: 09/17/2020
WASHER-TOPLOAD KENMORE 11028522701 Complaint that washer will not fill. Does not spin. Timer not working. Found stripped timer causing it to not turn properly. Found failed lid switch. Found failed water temp selector causing no water to fill. Found worn dog agits. Found agitate winding in motor out of range causing no wash. Found transmission leaking oil into clutch causing poor spin. Needs auth. ; ordrng 1 WPW10184148 (SWTCH-TEMP) and 1 WP8577356 (TIMER) and 1 WP8312709 (CLIP) and 1 WP8318084 (SWITCH-LID) and 1 285785 (CLUTCH) and 1 3360629 (GEARCASE ASY COMP) and 1 285753A (COUPLING) and 1 80040 (WASHER AGITATOR DOGS) and 1 WP661600 (MOTOR-DRVE)
Near Roy, WA 98580
Nick R.
Job Details: 09/17/2020
DISHWASHER GE GDF530PGM0WW "Customer complaint that dishwasher isn't drying dishes. Unable to service dishwasher as it is below floor grade. Advised customer to call back once this dishwasher is out. ; saved tckt , states that autho needed"
Near Spanaway, WA 98387
Branden W.
Job Details: 09/16/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Complaint that does not clean especially the top rack. Found water supply pipe for top rack disconnected at sump. Reconnected pipe. Cleaned spray arms. Cycle tested. Both upper and lower arms moving and spraying properly. All checks ok.
Near Lacey, WA 98513
Jacob P.
Job Details: 09/16/2020
DRYER-ELECTRIC ADMIRAL LNC7543A-80 "Customer complaint of dryer making loud thumping noise. Found front glide bearing fallen off, not worn. Resecured glide bearings. Test cycled, all checks ok."
Near Tacoma, WA 98422
Nick R.
Job Details: 09/16/2020
WASHER-TOPLOAD KENMORE 11023832100 "Customer complaint that washer will not drain and that it doesn't seem to be agitating right. Found a broken lid switch causing washers not to drain, needs new lid switch. Found dog agits are broken and not working as intended. Needs new agitator dogs. Installed new lid switch and dog agits, cycle tested all checks good.; used 1 WP3949238 (SWITCH-LID), and 1 80040 (AGITATOR DOGS) from stock"
Near Tacoma, WA 98407
Nick R.
Job Details: 09/16/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint that dishwasher isn't washing the dishes. Found washpump with a loose connection, causing dishwasher not to wash. Adjusted connection cycle tested all checks good."
Near Enumclaw, WA 98022
Branden W.
Job Details: 09/16/2020
WASHER-TOPLOAD KENMORE 11015962401 "Complaint that washer will not spin. Found broken motor coupler causing no spin. Also found worn dog agits causing poor agitation. Replaced coupler and agits. Cycle tested. All checks good. ; used 1 285753A (COUPLING,MOTOR), and 1 80040 (AGITATOR DOGS) from stock"
Near Enumclaw, WA 98022
Branden W.
Job Details: 09/16/2020
WASHER-FRONT LOA WHIRLPOOL WFW6620HW0 Installed new door boot. Cycle tested in quick wash and rinse. No leaks. All checks good. Left failed part as it caused a water leak.
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 09/16/2020
RANGE KENMORE 79095059311 Installed previously ordered oven pan. All checks ok
Near Puyallup, WA 98373
Nick R.
Job Details: 09/16/2020
WASHER-FRONT LOA SAMSUNG WF45K6500AV/A2 Customer complaint that washer is making a weird noise. Unable to verify complaint. Advised customer to call back if it gets worse. Washer works as intended.
Near Spanaway, WA 98387
Nick R.
Job Details: 09/16/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW "Customer complaint that dryer isn't heating. Found an open heating element causing dryer not to heat, needs new heating element. Installed new heating element cycle tested all checks good.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
Near Tacoma, WA 98404
Jacob P.
Job Details: 09/16/2020
DISHWASHER GE GDF620HMJ2ES "Installed previously ordered control panel. Test cycled, all checks ok"
Near Olympia, WA 98513
Jacob P.
Job Details: 09/16/2020
RANGE GE JBS160J2AD "Customer complaint of front right burner over heating. Found infinite switch not regulating temperatures. Needs new infinite switch. Unable to look up diagram, shows no parts available. Obtained part number from infinite switch itself. ; ordrng 1 WB21X36771 (Infinite switch)"
Near Olympia, WA 98513
Jacob P.
Job Details: 09/16/2020
WASHER-FRONT LOA SAMSUNG WF350ANW/XAA 02 "Customer complaint of unit not spinning, very noisy and piece of door boot found inside washer. Found rear support arms broken. Needs new basket and rear tub. Rear tub is discontinued. AHS to supply parts ; ordrng 1 DC97-15328L (Rear tub) and 1 DC97-15478A (Basket), states that autho needed"