We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHAXVA00
Near Rockwall, TX 75087
Patrick
Job Details: 06/23/2022
"Replaced receiver and emitter. Im began normal operation. No concern of not dispensing. Confirmed. Found improper voltage auger motor, improper voltage at unit door connector, improper voltage from main control. Must replace main control. ; ordrng 1 WPW10259855 (Control board)"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 41573210
Near Rockwall, TX 75032
Patrick
Job Details: 06/23/2022
"Customer concern, unit displays le and pf error codes intermittently. Basket spins freely, rinse and spin good. Added clothing, ran quick wash. Inlet valve humming but no fill. Found hot water turned off in wall. Corrected. Unit completed cycle normally. All checks good at this time."
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near Forney, TX 75126
Patrick
Job Details: 06/23/2022
"Customer concern, unit will not power on. Confirmed. Found inconsistent voltage to unit. Burn damage to outlet and power cord. Customer must call electrician to resolve source power issue. Unplugged unit, advised against further use."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA422PRHDWR/AA
Near Tacoma, WA 98407
Cameron M.
Job Details: 06/23/2022
"Customer concern is that washer continuously goes out of balance regardless of load size. Checked for excess tub play. Cycle tested unit with customer provided load of towels. Found unit goes out of balance, paused cycle redistributed load and tested again. Found failed suspension rods causing washer to not balance properly,and complete cycle. Needs new suspension rods. Follow up visit scheduled for 7/1 1-5; ordrng 4 DC97-16350C (ASSY DAMPER)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Tacoma, WA 98405
Cameron M.
Job Details: 06/23/2022
"Customer concern is that dishwasher leaks water from airgap. Found rinse aid dispenser empty. Cycle tested unit,found water overflows airgap. Cleared debris from airgap. Cycle tested unit, all checks good. Advised customer on using high quality. Also advised customer on using rinse aid for proper drying results. Advised customer on regular cleaning intervals for optimal performance"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Dallas, TX 75287
Chris
Job Details: 06/23/2022
Customer concern is unit not draining. Found dirty water in dishwasher. Canceled cycle and unit drained good. Sink where disposal and drain hose is connected to is backing up. Drain hose is not high looped. This is causing drain to siphon into dishwasher. High lopped drain hose. Ran multiple test cycles. Draining good. Instructed customer to get drain cleaned.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GEW9250PW1
Near Eatonville, WA 98328
Cameron M.
Job Details: 06/23/2022
"Customer concern is that display remains on consistently, even after unplugging unit. Verified power supply voltage, good 240v supplied. Tested voltage to main control good 120v. Tested voltage from main board to user interface checks good. Found main board not communicating to user interface. User interface remains unresponsive. Needs new main board and user interface. Parts show NLA ahs to supply. ; ordrng 1 8546219 (control board) and 1 WP8558755 (cntrl-elec)"
We serviced a
LG WASHER-FRONTLOAD
Model WM4200HBA
Near Dallas, TX 75248
John
Job Details: 06/23/2022
Customer concern is when she put cycle to tap cold her clothes come out hot. Found inlet hose swapped causing unit to fill with hot water what cold is selected. Reversed hose to their proper location. All checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Garland, TX 75042
John
Job Details: 06/23/2022
Cuatomer concern is DW dispenser door not latching closed. Conformed door not latching. Needs new dispenser.; ordrng 1 W10861000 (detergent dispenser)
We serviced a
SAMSUNG REFRIGERATOR
Model RF22M9581SG/AA
Near Wylie, TX 75098
Chris
Job Details: 06/23/2022
Cleared ice. Replaced icemaker kit. Unit checks good.
We serviced a
GE DRYER-ELECTRIC
Model DBSR453EB0WW
Near Rowlett, TX 75089
Chris
Job Details: 06/23/2022
Customer concern is unit making noise and snagging clothes. Found front bulkhead is worm down and grinding against drum. Will need to replace whole front bulkhead. ; ordrng 1 WE14X25080 (trap duct asm) and 1 WE09X27634 (Felt seal) and 1 WE49X20697 (dryer bearing repair)
We serviced a
GE DISHWASHER
Model GDF640HSM0SS
Near Tacoma, WA 98498
Cejay
Job Details: 06/22/2022
Installed previously ordered user interface and harness. Issue still persists needs main control. Advised customer parts show out of stock and may take time to recive. AHS to supply.; ordrng 1 WD21X25732 (CONFIGURED SERVICE MACHINE CONTROL)
We serviced a
KENMORE WALL OVEN
Model 790.48123801
Near Dallas, TX 75287
John
Job Details: 06/22/2022
"Cuatomer concern is upper walll oven is staying on after it preheats. Confirmed unit preheats and beeps once done but both bake and broil elements stay on indefinatly. Ran temp check after preheat beep. Unit continually heated till 425 until manually stopped. Needs new control board and Temp probe.; ordrng 1 316576303 (controller) and 1 316217002 (sensor,oven probe)"
We serviced a
MAYTAG DRYER-GAS
Model MGDB200VQ0
Near Graham, WA 98338
Cameron M.
Job Details: 06/22/2022
"Customer concern is that dryer makes noise during operation,and ads time even with dry clothes. Preformed airflow test, failed (red). Found drum worn a hole through front bulkhead. Also found front and rear drum flelt worn-out. And falling off drum. Found seized rear left roller. All causing noise during operation. Found heating components experienced fire , found burnt wire harness. Advised customer not to power up unit.due to level of disrepair.and fire risk. Called authorization department for authorization of replacement, auth number, 100mjgm"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022342510
Near University Place, WA 98466
Cejay
Job Details: 06/22/2022
Customer wants PM check on washer. Washer not accessible at time of service. Advised customer to schedule another appointment once washer is accessible.; saved tckt
We serviced a
GE RANGE
Model PGB950SEF3SS
Near Carrollton, TX 75010
John
Job Details: 06/22/2022
Customer concern RF burner has dead spots where flame is weaker than other spots and upper oven door not closing all the way. Confirmed RF burner not burning even and upper oven door not closing properly. Found hardened debris in burner head. Tried to clear debris but was unable. Needs new burner and oven door hinges.; ordrng 1 WB16X24999 (triple ring burner) and 1 WB10X21537 (hinge asm left) and 1 WB10X21536 (hinge asm right)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA505AHZ0
Near Plano, TX 75025
Chris
Job Details: 06/22/2022
Customer concern is unit leaking. Ran two test cycles. Unable to recreate leak. Customer says leak coming from door. Will replace door seal and spray arms. ; ordrng 1 W11177741 (gasket) and 1 W10837249 (spray arm lower) and 1 WPW10498900 (spray arm)
We serviced a
GE WASHER-TOPLOAD
Model GTW220ACK7WW
Near Lewisville, TX 75067
John
Job Details: 06/22/2022
Installed new damper rods. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Coppell, TX 75019
John
Job Details: 06/22/2022
Customer concern is DW not cleaning and soap dispenser not opening. Found fault codes F4 E3 for no motor movement. Ran diagnostic cycle and found diverter spinning and never finding home position causing no motor movement. Needs new sump assy and soap dispenser.; ordrng 1 W11087376 (pump&motor) and 1 W10861000 (detergent dispenser)
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Tacoma, WA 98422
Cejay
Job Details: 06/22/2022
Customer concern is that oven turns off mid cycle. No stored error code. Found open bake element causing oven not to heat properly. Needs new bake element. Follow up scheduled for 06/28 1-5pm; ordrng 1 W10779716 (elmnt-bake)
We serviced a
MAYTAG RANGE
Model MGS5870ADW
Near Puyallup, WA 98372
Cejay
Job Details: 06/22/2022
Customer concern is that range ignitors will lite continuously on there own. Called AHS recommend replacement of unit for safety. Auth number 109MMDAAHS will contact customer.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6300AC/US
Near Frisco, TX 75035
Chris
Job Details: 06/22/2022
Customer concern is unit leaking. Leak intermittent. Ran cycles. Could not recreate leak. Lot of build up on door glass. Cleaned glass and door seal for possible leak. Unit checks good.
We serviced a
KENMORE REFRIGERATOR
Model 11175032020
Near Grand Prairie, TX 75050
Patrick
Job Details: 06/22/2022
"Customer concern, unit leak from rear, freezing up in fz. Confirmed. Valve leaking, door gasket not sealing properly. Must replace both. Floor damaged by leak. ; O-emld tckt"
We serviced a
KENMORE REFRIGERATOR
Model 79574029412
Near Dallas, TX 75233
Patrick
Job Details: 06/22/2022
"Door received is silver, must order black door; O-emld tckt"
We serviced a
GE WALL OVEN
Model JT5500SF5SS
Near Dallas, TX 75287
Chris
Job Details: 06/22/2022
Replaced cooling fan. Tested. Unit checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTWN4250D1WS
Near Roy, WA 98580
Cameron M.
Job Details: 06/22/2022
"Customer concern is that washer does not fill and run cycle cycle tested unit, found cold water valve 85% turned off . Fully opened cold water valve. Cycle tested unit 10x found no mechanical defects."
We serviced a
KENMORE REFRIGERATOR
Model 36358575890
Near Carrollton, TX 75007
Chris
Job Details: 06/22/2022
Replaced hinge and icemaker. Unit checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM2
Near Coppell, TX 75019
John
Job Details: 06/22/2022
Customer concern unit leaking from door. Ran full diagnostic cycle. No errors found. Round spray arms severely clogged causing them not to spin and to shoot directly at door. Needs new spray arms.; ordrng 1 WPW10605345 (arm-spray) and 1 W10803178 (arm-spray)
We serviced a
GE COOKTOP
Model PP989DN2BB
Near Coppell, TX 75019
John
Job Details: 06/22/2022
Customer concern RF burner only outside ring working and cook top chipped. Found no screws holding glass to tray. Also found burner fails continuity check and chip is indeed missing on glass cooktop. Needs new element and cooktop. AHS to supply NLA parts.; ordrng 1 WB61X10011 (Cook top) and 1 WB30X10032 (element haliant 9 in)
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25ILSS01
Near Dallas, TX 75205
Chris
Job Details: 06/22/2022
Replaced cam and icemaker. Tested. Unit checks good
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS01
Near Plano, TX 75093
John
Job Details: 06/22/2022
"Customer concern wall oven not working. Customer advised that when it died it heated for about 10 minutes and then breaker tripped. When he reset it a spark flew from breaker. Found when breaker is on, unit recieving 0 vac. Advised Customer thatan electrician will be necessary to fix issue with breaker.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4
Near Rowlett, TX 75089
Chris
Job Details: 06/22/2022
Customer concern is unit rusting and not locking. Instructed customer rust is not covered under warranty. Lid lock intermittently not locking need new lid lock and bleach dispenser. ; ordrng 1 DC64-02762A (Bleach dispenser) and 1 DC34-00025E (Lid lock)
We serviced a
KENMORE DRYER-ELECTRIC
Model 11066902692
Near Roy, WA 98580
Cameron M.
Job Details: 06/22/2022
"Customer concern is that makes noise during operation and multiple cycles to dry clothes. Preformed airflow test failed (yellow).found worn belt. also found seized idler pulley causing, noise during operation. Installed new idler pulley and belt. Cleaned and lubed rollers. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit all checks good. ; used 1 279640 ( PULLEY,IDLER), and 1 661570V ( BELT) from stock"
We serviced a
KENMORE WASHER-TOPLOAD
Model 79631552610
Near Spanaway, WA 98387
Cameron M.
Job Details: 06/22/2022
"Installed sears provided gearcase, washplate and screw. Cycle tested unit 3x, all checks good. Advised customer on regular cleaning intervals for optimal performance. Advised customer on using high quality detergent."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB765FW0
Near Tacoma, WA 98444
Cameron M.
Job Details: 06/22/2022
"Customer concern is that dryer makes squealing noise during operation. Found seized idler pulley and dirty rollers,causing unit to make squealing noise during operation.Needs new idler pulley. Installed new idler pulley. Cleaned and Vacuumed inside of unit. Cleaned and lubed rollers. Cleaned and calibrated moisture sensors. Cycle tested unit 3x. All checks good.; used 1 279640 ( PULLEY,IDLER) from stock"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 110.44832202
Near Tacoma, WA 98445
Cameron M.
Job Details: 06/22/2022
"Customer concern is that washer produces squealing noise during operation. Cycle tested unit. Found basket making contact with tub due to faild basket support. Causing unit to make noise during operation. Needs new front tub, tub gasket, basket,rear tub,door boot. Needs second tech. Advised customer parts show NLA. Customer declined repair at this time."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA476DSHASU/A1
Near Puyallup, WA 98375
Cejay
Job Details: 06/22/2022
Customer concern is that washer shows PE error code repeatedly. PE error is clutch fault error. Needs new main pcb assembly and motor drain clutch. Follow up scheduled for 06/28 10-2pm.; ordrng 1 DC31-00090B (MOTOR DRAIN-CLUTCH) and 1 DC92-00618J (ASSY PCB MAIN)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5540SQ0
Near Spanaway, WA 98387
Cejay
Job Details: 06/22/2022
Installed previously ordered main drain hose. Cycle tested unit for leaks. All checks good
We serviced a
KENMORE DRYER-ELECTRIC
Model 11066904690
Near Dallas, TX 75217
Patrick
Job Details: 06/22/2022
"Customer concern, unit not operating. Breaker off on arrival. When breaker turned on, large spark from under unit tripped breaker, found heavily damaged wiring at element and thermostats, thermal cutout bypassed in circuit, wiring missing, damaged rear roller. This unit is unsafe. Liability precludes further work. Auth: 86veja"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Dallas, TX 75227
Patrick
Job Details: 06/22/2022
"Customer concern unit won't power on, unit needs control. Unit on site does not match unit under warranty, model: MVW7230HW0 serial: CX3100614. Customer must contact warranty and unit retailer to address issue."
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Heath, TX 75126
Patrick
Job Details: 06/22/2022
Unit made ice for a few days then failed again. F603 im harvest error. Confirmed motor active but harvest arms not turning. Must replace im. Customer to call Sears to set up return appt; ordrng 1 WR30X38005 (Ice maker)
We serviced a
LG DISHWASHER
Model LDS4821ST
Near Forney, TX 75126
Patrick
Job Details: 06/22/2022
"45min into cycle, found water dripping slowly from vent tube. Must replace vent assy.; ordrng 1 ABT35083801 (Vent assy)"
We serviced a
GE REFRIGERATOR
Model PFE28KBLNTS
Near Forney, TX 75126
Patrick
Job Details: 06/22/2022
"Disassembled freezer section, no leak detected, disassembled fresh food section, no leak detected, condensate pan clear of dye, found dye coming from rear wall of unit near return line. Unit has wall leak. Confirmed. Unit non-repairable. Blanca"
We serviced a
KENMORE REFRIGERATOR
Model 79573167610
Near Rowlett, TX 75089
Chris
Job Details: 06/22/2022
Customer concern is unit not cooling in either section. Found compressor and fans running. Room temp. Unit needs new compressor. ; ordrng 1 TCA38151706 (Compressor) and 1 ADH73150210 (Filter drier)
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSJ
Near Rockwall, TX 75087
Chris
Job Details: 06/22/2022
Customer concern is oven not heating and gas smell. Found weak bake ignitor. Replaced ignitor. Tested. Unit checks good. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near Richardson, TX 75080
John
Job Details: 06/22/2022
Cuatomer concern DW leaking. Found water trickling down behind drywall that is behind DW. Uninstalled DW to show customer that the issue is inside the wall not the DW. Left DW uninstalled per customer request. Advised Customer that a plumber will be necessary to resolve issue. Machine functioning as designed.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA45N3050AW/A4 01
Near Garland, TX 75042
John
Job Details: 06/22/2022
"Customer concern is washer not spinning, leaving clothes wet. Found unit installed very off balance. Leveled unit and started spin cycle. Unit shaking severely during spin cycle. Found suspension rods worn beyond limits. Needs new suspension rods.; ordrng 2 DC97-16350S (Damper rods)s and 2 DC97-16350T (Damper rods)s"
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Plano, TX 75024
Chris
Job Details: 06/21/2022
Replaced thermostat. Tested. Unit checks good.
We serviced a
OTHER COOKTOP
Model ICS300RS04
Near Dallas, TX 75248
Chris
Job Details: 06/21/2022
Customer concern is burners not lighting. Found unit was getting no power due to tripped gfci outlet. Reset outlet. Unit now working good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE9700AYW
Near Dallas, TX 75287
Chris
Job Details: 06/21/2022
Customer concern is not running. Found belt came off pulley. Reinstalled belt. Tested. Unit checks.
We serviced a
LG WASHER-FRONTLOAD
Model WM0642HW/01
Near Plano, TX 75093
Chris
Job Details: 06/21/2022
Customer concern is unit loud. Found loud noise coming from rear tub bearing. Will need tub replaced. ; ordrng 1 AJQ35154204 (Rear tub) and 1 3045ER1006E (Basket) and 1 4417EA1002H (Stator) and 1 4413ER1003A (Rotor)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9250WL01
Near Dallas, TX 75229
John
Job Details: 06/21/2022
"Cuatomer concern is washer will not drain. Found F9 E1 fault code for long drain time. Removed drain catch, no obstructions found. Needs new drain pump.; ordrng 1 WPW10730972 (pump-water)"
We serviced a
GE REFRIGERATOR
Model TFX25ZPBCWW
Near Dallas, TX 75204
Patrick
Job Details: 06/21/2022
"Replaced condenser fan, tested unit. All checks ok"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6200AZ/A2
Near Dallas, TX 75244
John
Job Details: 06/21/2022
Customer concern washer will not drain due to small flat toy blocking inlet from tub. Removed object from drain line. All checks good.
We serviced a
GE DISHWASHER
Model GLD4900P00BB
Near Coppell, TX 75019
John
Job Details: 06/21/2022
"Customer concern is DW leaking from bottom. Found inlet valve stuck open causing unit to fill when turned off. Needs new inlet valve. Left water valve turned off.; ordrng 1 WD15X10003 (valve,water)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5640XW0
Near Coppell, TX 75019
John
Job Details: 06/21/2022
"Installed new control boardand lid switch. During test d4win pump relay popped on control board. Ohmed drain pump, checks OK. Found wires on drain pump burnt and disconnected from space connectors. Contacted AHS for replacement. Unit accepted for replacement.Auth 86KLCI"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Coppell, TX 75019
John
Job Details: 06/21/2022
Customer concern DW not washing. Found F4E3 fault for circulation pump. Circulation pump recieving voltage for control board but not operating. Needs new sump assy.; ordrng 1 W11025157 (pump&motor)
We serviced a
HOTPOINT DISHWASHER
Model HDA3600D35WW
Near Carrollton, TX 75007
John
Job Details: 06/21/2022
Came to installnew detergent assy. Found cam timer missing from timer causing detergent cup not to lock closed. Needs new cam timer. ; ordrng 1 WD16X10012 (cam timer)
We serviced a
GE DISHWASHER
Model GDT635HSM5SS
Near The Colony, TX 75056
Chris
Job Details: 06/21/2022
Customer concern is unit showing error. Error showing is failure to drain. Pump uns but trickles out. Found no clog. Will need new pump and drain hose. ; ordrng 1 WD24X10062 (drain hose) and 1 WD19X25461 (Drain)
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS05
Near Frisco, TX 75034
Chris
Job Details: 06/21/2022
Installed microwave manager and switch. Showing door is open when closed. Found burned connection at noise filter board. Need new filter board. ; ordrng 1 W11398764 (Filter)
We serviced a
GE COOKTOP
Model JGP328WEC1WW
Near Carrollton, TX 75006
John
Job Details: 06/21/2022
"Installed new knob and igniter. Igniter now recieving voltage randomly when not called for. Needs new switch harness. AHS to supply NLA parts.; ordrng 1 WB18T10176 (switch harness), states that autho needed"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4950XW2
Near Spanaway, WA 98387
Cejay
Job Details: 06/21/2022
Installed previously ordered drain pump. cycle tested unit. Verified functionality of drain pump all checks good.
We serviced a
HOTPOINT REFRIGERATOR
Model CSH22GRTAWW
Near Irving, TX 75062
Patrick
Job Details: 06/21/2022
"Customer concern, no ice. Confirmed. No ice in mold. Found im turned off. Turned on. Good harvest cycle, good water fill. All checks ok"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV405ETPASU/AA 01
Near McKinney, TX 75069
Chris
Job Details: 06/21/2022
Customer concern is unit not drying clothes. Unit is heating. Failed airflow test. Customer needs to have vent cleaned.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model LTG6234AW2
Near Orting, WA 98360
Cameron M.
Job Details: 06/21/2022
"Installed previously ordered drain pump. Cycle tested unit 3x, all checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance."
We serviced a
KITCHENAID RANGE
Model KESC307HWH4
Near Puyallup, WA 98374
Cameron M.
Job Details: 06/21/2022
Customer concern is that inner door glass broke. Found broken outer pain of glass of oven door. Needs new glass ; ordrng 1 WP9781593 (glass-door)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LLV7233AW0
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 06/21/2022
"Customer concern is that washer does not complete cycle, not draining and spinning, not washing. Unit full of water at time of service. Found loose motor connection, causing unit to not run cycle. Reseated connector. Cycle tested unit with load. All checks good"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50F9A7DSW/A2
Near University Place, WA 98466
Cameron M.
Job Details: 06/21/2022
Customer concern is that washer does not lock lid and not starting cycle found failed main pcb. Causing unit to intentionally not detect lid positioning. Causing unit to intermittently not start cycle. Needs new main pcb. Follow up visit scheduled for 6/28 8-12 ; ordrng 1 DC92-01021H (MAIN PCB)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EP/A3 01
Near Tacoma, WA 98498
Cameron M.
Job Details: 06/21/2022
"Customer concern is that dryer makes squealing noise during operation. Cycle tested unit. Found seized right rear roller, causing noise during operation. Needs new roller. Installed new roller, Cycle tested unit. All checks good. ; used 1 DC97-16782A ( DRUM ROLLER) from stock"
We serviced a
FRIGIDAIRE WASHER-TOPLOAD
Model FFTW4120SW1
Near Tacoma, WA 98406
Cejay
Job Details: 06/21/2022
"Installed previously ordered gearcase. Cycle tested unit, verified functionality of spin and agitation, all checks good."
We serviced a
GE DISHWASHER
Model PDW8280J01SS
Near Gig Harbor, WA 98332
Cejay
Job Details: 06/21/2022
Customer concern is that dishwasher is not draining. Found Drain check vales had fallen causing drain pressure issue. Reseated check valve cycle tested unit all checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF0A
Near Tacoma, WA 98445
Cejay
Job Details: 06/21/2022
Customer concern is that dishwasher does not power on. Found damaged terminal wires causing dishwasher not to operate. Repaired wire connections. 120v to junction box. Cycle tested unit all checks good.
We serviced a
GE DISHWASHER
Model GLD4260L00SS
Near Graham, WA 98338
Cejay
Job Details: 06/21/2022
Customer concern is that dishwasher soap dispenser is not opening. Cycle tested dishwasher no issues found. Unit cycle functions operating as designed.
We serviced a
GE WASHER-FRONTLOAD
Model GTW460ASJ5WW
Near Sachse, TX 75048
Chris
Job Details: 06/21/2022
Customer concern is unit making noise. Found loud grind noise when switching from spin to wash. Leaking oil. Will need new gearcase and shifter. ; ordrng 1 WH38X27335 (platform trans asm k) and 1 WH03X30517 (Shifter) and 1 WH07X26876 (Pulley) and 1 WH01X24697 (washing machine driv)
We serviced a
FRIGIDAIRE FREEZER
Model LFFU14F5HWN
Near Grand Prairie, TX 75050
Patrick
Job Details: 06/21/2022
"Customer concern, frost in fz. Confirmed. Found door seal torn at bottom. Must replace door seal. ; ordrng 1 5304507201 (Door seal)"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHW0
Near Forney, TX 75126
Patrick
Job Details: 06/21/2022
"Customer concern, unit noisy, upper rack adjuster broken. Must replace sump assy, broken pieces of adjuster assy damaged motor. ; ordrng 1 WPW10546503 (Upper rack adjuster) and 1 WPW10591570 (Sump assy)"
We serviced a
WHIRLPOOL DRYER-GAS
Model WGD49STBW2
Near Rowlett, TX 75089
Chris
Job Details: 06/21/2022
Replaced timer. Tested. Unit checks good.
We serviced a
LG DISHWASHER
Model LDS4821ST
Near Forney, TX 75126
Patrick
Job Details: 06/21/2022
Replaced door seal. Tested unit. All checks ok
We serviced a
GE DISHWASHER
Model GLD2800T10BB
Near Rockwall, TX 75032
Patrick
Job Details: 06/21/2022
"Customer concern unit stops after 5 mins, not draining. Ran unit 30 min, good fill, good spray, good drain pump, pump only energized for 5 seconds, good fill, good drain, good spray. No dispenser open, found missing lid spring, sorry drain again. Must replace main control and dispenser. ; ordrng 1 WD12X10163 (Dispenser) and 1 WD21X10408 (Main and tactile board kit)"
We serviced a
KENMORE DISHWASHER
Model 665.12762K310
Near South Hill, WA 98374
Cameron M.
Job Details: 06/21/2022
"Customer concern is that dishwasher does not start cycle. Found power no power to unit during initial testing. Relocated power cord to outlet above counter. Unit fills and washes, but drain pump unable to drain unit . Found disposal knock-out plug in place. Knocked out the plug. Found Drain pump falling unable to dran water fully. Also found drain hose connection to disposal cut to short , causing high leak risk. Needs new drain pump and drain hose. Advised customer electrician needed to diagnose outlet failure. Customer declined repair at this time."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WTW5200VQ2
Near Puyallup, WA 98375
Cameron M.
Job Details: 06/21/2022
"Installed previously ordered timer and agitator dogs. Cycle tested unit 3x, all checks good."
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Garland, TX 75043
Chris
Job Details: 06/21/2022
Customer concern is unit not spinning. Went through diagnostics with newfi. Error for locked rotor. Tested spin. Not sensing spin speed. Will need new motor and speed sensor n; ordrng 1 WH03X29559 (Motor) and 1 WH03X32158 (Speed sensor)
We serviced a
KENMORE RANGE
Model 79072313015
Near Carrollton, TX 75007
John
Job Details: 06/20/2022
"Installed new control board and fan motor. All checks good on oven. Tried to install new RR igniter assy but was unable to remove screws from 3 of the burners with out breaking the screws. Will need new RF, LR, and LF igniter assy in order to complete repair. Also found outlet that oven is plugged into to have an open ground. Advised Customer that an electrician will be necessary to resolve issue.; ordrng 1 316536616 (ignitor/orifice as) and 1 316536602 (ignitor assy lf) and 1 316536625 (ignitor/orifice as) and 6 316540900 (screw)s"
We serviced a
LG WASHER-FRONTLOAD
Model WM3600HVA
Near Garland, TX 75043
Chris
Job Details: 06/20/2022
Customer concern is water always hot. Found fill hoses installed reversed. Fixed hoses. Tested. Unit checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6200KW0
Near Garland, TX 75043
Chris
Job Details: 06/20/2022
Customer concern is unit won't start. Multiple errors stored. Unable to reset errors or start any cycle. No power being sent to components. Will need new lock and main board. ; ordrng 1 W11394572 (Lock) and 1 W11481108 (Main board)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA56H9000AP/A2
Near Carrollton, TX 75007
Chris
Job Details: 06/20/2022
Found gearcase damaged during shipping. Plastic gear was cracked. Will reorder gearcase ; O-emld tckt
We serviced a
LG DISHWASHER
Model LDS5040ST
Near Carrollton, TX 75007
Chris
Job Details: 06/20/2022
Replaced motor and switch. Tested. Unit checks good.
We serviced a
KITCHENAID DISHWASHER
Model KUDC03FVBL4
Near Graham, WA 98338
Cameron M.
Job Details: 06/20/2022
"Installed previously ordered dishrack wheels, and wheels. Cycle tested unit 3x. All checks good"
We serviced a
FRIGIDAIRE WASHER-FRONTLOAD
Model FWT445GES1
Near Puyallup, WA 98371
Cejay
Job Details: 06/20/2022
Customer concern is that washer is not spinning. Cycle tested unit checks OK. Test unit with a load OK. All checks good. Advised customer on proper loading practices.
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA 01
Near Tacoma, WA 98406
Cejay
Job Details: 06/20/2022
Customer concern is that dishwasher does not operate. Dishwasher shows over fill error. Found defect in case break causing small leak onti float sensor causing dishwasher not to operate. Needs new case break. Advised customer parts show out of stock and may take time to recive. Collected service fee via card
We serviced a
KITCHENAID DISHWASHER
Model NA
Near Dallas, TX 75252
Chris
Job Details: 06/20/2022
Unit is not serviceable with floor and kitchen torn up. Customer will need to call and schedule once kitchen is done. ; O-emld tckt
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW0
Near Mesquite, TX 75149
John
Job Details: 06/20/2022
Came to install control board and inlet valves. Found service valve unable to close. Advised Customer that service valves will need to be replaced in order to complete repair. Customer advised that he will contact RPS once valves have been replaced. ; O-emld tckt
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4 01
Near Grand Prairie, TX 75050
John
Job Details: 06/20/2022
Customer concern is washer has rusted area around top of unit as well as sink washer hing is broken and decent dispenser leaks. Confirmed detergent dispenser cracked and leaking when closed. Also found broken door hinge on sink washer. Needs new top assy and detergent dispenser.; ordrng 1 DC97-19313P (Detergent dispenser) and 1 DC97-19575U (ASSY SEMI COVER TOP)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSQ9659PW2
Near Irving, TX 75062
John
Job Details: 06/20/2022
"Customer concer washer not agitating. Customer advised that new gearcase was put in unit recently and then this started. Found agitator cam cracked in half and all dogs missing causing unit to not agitate. N3eds new agitator cam assy.; ordrng 1 285809 (cam,agitator)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Irving, TX 75039
John
Job Details: 06/20/2022
"Customer concern is DW won't power on. Customer advised that problem began after large power surge. Checked incoming power to unit 0 vac. Found breaker for disposal tripped at breaker box. Also found DW plugged into disposal circuit and disposal plugged into DW circut. Reversed plugs to match breaker box. Cycle tested unit, all checks good."
We serviced a
GE DISHWASHER
Model GDT695SMJ0ES
Near Irving, TX 75063
John
Job Details: 06/20/2022
Customer concern is DW won't start. Using NuFi device that UI has failed. Needs new UI Board. AHS to supply out of stock parts.; ordrng 1 WD21X23462 (kit svc ui top logic)
We serviced a
KENMORE REFRIGERATOR
Model 11173315020
Near Irving, TX 75060
Patrick
Job Details: 06/20/2022
"Replaced compressor, unable to charge unit as r600a tank is a piercing style tank an i lack a piercing tool. Must rs to recharge unit asap.; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2455XTSB2
Near Tacoma, WA 98405
Cejay
Job Details: 06/20/2022
"Customer was not home. Called customer, customer provided consent to enter home. Customer concern is that dishwasher is not turning on Display shows heat circut fault causing dishwasher not to operate. 120v to element from main control.Element failed to operate. Needs new heater element. Follow up scheduled for 06/27 8-12pm; ordrng 1 W10518394 (heater)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5620HW2
Near DuPont, WA 98327
Cejay
Job Details: 06/20/2022
"Customer concern is that dryer does not turn on. Unit was removed from laundry room prior to service. Pulled error codes via service mode F6E1, com error between HMI and ACU. Test harness for continuity good. Needs new HMI. Follow up scheduled for 06/24 1-5pm; ordrng 1 W11378949 (CNTRL-ELEC)"
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SSM1WW
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 06/20/2022
"Customer concern is that washer goes out of balance, shave art on wall across house. During initial inspection found, large amount of deflection in pedestal at front right corner. Found build-up of hair on door glass ,causing leak from bottom of door. Cycle tested unit empty, found no mechanical defect. Cycle tested unit , with customer provided load of towels. All checks good. Advised customer on pedestal and sub flooring is flexing causing excessive movement of washer creating out of balance conditions. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance."