We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Spanaway, WA 98387
Cejay
Job Details: 02/18/2022
Was unable to pull washplate. Wash plate will need to be cute out in order to complete repair. Needs new wash plate and bolt.; ordrng 1 W10902814 (washplate) and 1 W10752187 (screw)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW5620HW1
Near Richardson, TX 75082
Patrick
Job Details: 02/18/2022
"Customer concern, front bellows clamp fell out of place. Found clamp improperly installed. Corrected. Tested unit loaded with load of whites, good tumble, good drain, good spin."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8300SW2
Near Sachse, TX 75048
John
Job Details: 02/17/2022
Installed previously ordered belt and motor pully. Cycle tested all checks OK.
We serviced a
FRIGIDAIRE RANGE
Model FEF336BCH
Near Rowlett, TX 75089
John
Job Details: 02/17/2022
"Installed previously ordered FR and FL elements. Still not working. Voltage check each one getting 50-60 V. Replaced FR and FL infinite switch. Cycle tested all checks OK.; used 1 316436000 (INFINITE SWITCH, SMALL ELEME), and 1 316436001 (INFINITE SWITCH, LARGE ELEME) from stock"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA45T3200AW
Near Dallas, TX 75233
Jorge
Job Details: 02/17/2022
Customer concern that washer not finishing cycle. Found the rods and springs to the machine worn out causing unit to get unbalanced and stop in the middle of a cycle. Needs rods and springs for proper functions; ordrng 4 DC97-16350S (Rod and springs)s
We serviced a
MIELE DISHWASHER
Model n/a
Near Dallas, TX 75201
Jorge
Job Details: 02/17/2022
"After driving around building for 15 min trying to find parking, then another 20 min waiting for customer which was on the 18th floor, the dishwasher was a 'MIELE' product. Customer was informed we do not service this type of models. Customer wasn't excited or joyfully after he was informed . I respectfully apologized and slowly started to let myself out of the building"
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EIED50LIW0
Near Graham, WA 98338
Cejay
Job Details: 02/17/2022
Installed previously ordered heater. Cycle tested unit all checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6800WL1
Near Puyallup, WA 98375
Cejay
Job Details: 02/17/2022
Installed previously ordered drain pump. Cycle tested unit all checks good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS0
Near Puyallup, WA 98374
Cejay
Job Details: 02/17/2022
Installed previously ordered pump and motor assembly. Cycle tested unit. All checks good
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HC0
Near Garland, TX 75040
John
Job Details: 02/17/2022
Customer concern washer making loud noise. And stopping. Out machine in service mode to test components. All checks good. Ran unbalanced detection and machine shook violently. Re-leveled unit. Machine functioning as designed.
We serviced a
GE WASHER-TOPLOAD
Model WSLS1500H2WW
Near Dallas, TX 75209
Jorge
Job Details: 02/17/2022
Installed previously ordered pressure switch and hose.(Old parts were left with customer)Cycle tested and had to remove and reinstall closet door where unit is located. All checks good at this time.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9151YW00
Near Lakewood, WA 98499
Cejay
Job Details: 02/17/2022
"Customer concern is washer is not completing cycle and is making a loud sound during operation. Found shipping bolts still installed in washer. Found damaged pully wheel. And failed bearing in motor. Needs new motor, pully wheel and nut. Requires Auth ; ordrng 1 WPW10315848 (motor-drve) and 1 WP8540088C (pulley) and 1 WPW10283361 (nut)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45T3200W/A3
Near Spanaway, WA 98387
Cejay
Job Details: 02/17/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (yellow) tested resistances on element and operating thermostat and thermal cutoff All good. Thermistor resistances also good. Found loose connection at board to heater relay. Repeated connection cycle tested unit all checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model PDW78880J01SS
Near Dallas, TX 75231
John
Job Details: 02/17/2022
Customer concern dishwasher leaking. Found drain plug in disposal still installed with no high loop on drain line causing water to back up in unit causing leak. Also found wiring underneath unit twisted together with no wire nuts. Removed drain plug from disposal and added high loop. Added wire nuts to wiring underneath unit. Cycle tested all ch3cks OK.
We serviced a
LG DRYER-ELECTRIC
Model DLEX3700V
Near Frisco, TX 75035
Patrick
Job Details: 02/17/2022
"Customer concern, taking too long to drive. Discharge temp 150*on high. Soft fail on air flow test. D80 error code at end of cycle. This denotes 80% blockage in venting. Vent has already been professionally cleaned. Recommend replace inlet thermistor, outlet thermistor, and main control. ; ordrng 1 EBR85130503 (Control) and 1 6323EL2001B (Thermistor)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48H7400EW/A2
Near Irving, TX 75062
Patrick
Job Details: 02/17/2022
"Customer concern, unit will not heat. Verified concern. Found open element and seized idler pulley combined with poor air flow causing condition. Must replace element and idler. Authorization: 297epca; used 1 DC97-14486A (Element), and 1 DC93-00634A (Idler) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPS2
Near Dallas, TX 75229
Patrick
Job Details: 02/17/2022
Replaced console. Tested unit. All checks good
We serviced a
MAYTAG DISHWASHER
Model MDB6769PAS2
Near Dallas, TX 75202
Jorge
Job Details: 02/16/2022
"Installed previously ordered control panel. Found the main control board burned. Need to replace main control board for proper functions ; ordrng 1 W10595568 (Main control board), states that autho needed"
We serviced a
GE COOKTOP
Model JGP97DSEK2SS
Near Sachse, TX 75048
Patrick
Job Details: 02/16/2022
Replaced igniter harness. Tested unit. All checks good
We serviced a
SAMSUNG WALL OVEN
Model NV51K6650SG/AA
Near Rowlett, TX 75089
Patrick
Job Details: 02/16/2022
Removed control. Advised customer to leave breaker turned off. ; O-emld tckt
We serviced a
GE RANGE
Model JBP82SOH3SS
Near Rockwall, TX 75087
Patrick
Job Details: 02/16/2022
"Replaced element, tested unit. All checks good"
We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA 03
Near Dallas, TX 75212
Jorge
Job Details: 02/16/2022
Customer concern unit is not heating on bake.cycle. found safety gas valve staying closed causing the unit not to receive gas for unit to heat up. Tested igniter and checkedout good. Unit needs safety gas valve for proper functions ; ordrng 1 DG94-00449A (Safety gas valve)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB855DC3
Near Grand Prairie, TX 75050
Jorge
Job Details: 02/16/2022
Installed previously ordered top lid. Cycle tested and all checks good
We serviced a
HOTPOINT RANGE
Model RGB740BEHBWH
Near Irving, TX 75060
Jorge
Job Details: 02/16/2022
Customer concern that oven doesn't work. Found one of the terminals of the igniter was not making contact on connection. Reinstalled igniter connection tested Amp with clamp and all checks good at this time
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.63942101
Near Rockwall, TX 75032
Patrick
Job Details: 02/16/2022
"C customer concern unit will not turn. Found broken drive belt causing issue. Replaced from truck stock. Tested unit, all checks ok.; used 1 6602-001655 (BELT) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF7A
Near Buckley, WA 98321
Cejay
Job Details: 02/16/2022
"Installed previously ordered switch assembly and main control. Cycle tested unit, All checks good."
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4027HW0
Near Tacoma, WA 98403
Cejay
Job Details: 02/16/2022
Customer concern is that washer lights don't come on and unit does not drain. evacuated water from tub. Check drain for clog. Found seized drain pump causing washer not to drain.needs new drain pump follow up scheduled for 02/23 1-5pm; ordrng 1 W10919003 (pump-water)
We serviced a
FRIGIDAIRE DRYER-ELECTRIC
Model FARE1011MW1
Near Tacoma, WA 98404
Cejay
Job Details: 02/16/2022
Customer concern is that dryer takes multiple cycles to dry. Preformed airflow test failed (red) advised customer to have ducts cleaned and replacement of crushed vent hose. Also Advised customer unit can not be used until vent issue is resolved. Customer signed airflow test acknowledgment.
We serviced a
LG WASHER-FRONTLOAD
Model WM3900HBA
Near Tacoma, WA 98445
Cejay
Job Details: 02/16/2022
Installed previously ordered pump and hose. Cycle tested unit all checks good
We serviced a
GE DISHWASHER
Model DDT595SMJ2ES
Near Puyallup, WA 98373
Cejay
Job Details: 02/16/2022
Customer concern is that dishwasher is not turning on.Found failed UI causing unit not to operate. Needs new UI. Follow up scheduled for 02/23 8-12pm.; ordrng 1 WD21X23461 (kit svc ui top logic)
We serviced a
JENN-AIR RANGE
Model PRG3601P
Near Puyallup, WA 98374
Cejay
Job Details: 02/16/2022
Customer concern is that griddle will get up to temperature and then will shut off. Found failed thermostat and ignitor cause griddle to shut off prematurely. Needs new thermostat and ignitor. AHS to supply advised customer parts show out of stock and may take time to recive. Requires Auth.; ordrng 1 73001047 (Thermostat) and 1 WP73001165 (IGNITER)
We serviced a
WHIRLPOOL WALL OVEN
Model RBD245PDB3
Near Garland, TX 75040
John
Job Details: 02/16/2022
Customer concern oven heating too slow. Found upper oven bake and broil element only heating to 175 degrees and then stopping. Found lower oven bake and broil elements only heating to 150 degrees and then stopping. Voltage checked all element only receiving 55-67 volts. Needs new control board. Control board NLA. AHS to supply parts.; ordrng 1 4448876 (Control board)
We serviced a
GE DISHWASHER
Model GHDA486N10SS
Near Garland, TX 75044
John
Job Details: 02/16/2022
Customer concern dishwasher not draining. Found drain pump getting proper voltage but not spinning. Also found leaking inlet valve. Needs new drain pump and inlet valve. Customer declined repair at this time. Left valve off under sink to stop leak.
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DSS0
Near Dallas, TX 75218
John
Job Details: 02/16/2022
Customer concern dishwasher leaking water. Found water leaking from diverter motor while wash pump is running. Found failed diverter shaft seal in sump. Needs new sump assembly.; ordrng 1 WPW10554963 (PUMP&MOTOR)
We serviced a
FRIGIDAIRE DISHWASHER
Model PDW78880J01SS
Near Dallas, TX 75231
John
Job Details: 02/16/2022
Customer concern dishwasher is not washing properly and leaving soap pod in bottom of unit. Found water valve turned off causing machine not to function. Turned on water valve. Cycle tested all checks OK. Machine functioning as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Coppell, TX 75019
John
Job Details: 02/16/2022
Installed previously ordered door gasket. Cycle tested all checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW6620HC0
Near Rowlett, TX 75088
Patrick
Job Details: 02/16/2022
Replaced control. Tested unit. All checks good.
We serviced a
GE DISHWASHER
Model GDT695SGJ0BB
Near Garland, TX 75040
Patrick
Job Details: 02/16/2022
"Installed drain hose to replace aftermarket set previously installed. Not covered under warranty. Tested unit, all checks good."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WTW7300DW0
Near Garland, TX 75041
Patrick
Job Details: 02/16/2022
Customer concern unit not completing cycles making strange rubbing noise. Found slider assy damaged causing issues. Replaced from truck stock. Tested unit all checks good. ; used 1 W10734521 (Slider) from stock
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV328AEW/XAA
Near Frisco, TX 75035
Jorge
Job Details: 02/16/2022
"Customer concern unit is getting too hot. Found open thermal fuse and grounded heater causing unit to stay hot continuously. Replaced heating element and thermal fuse. Cycle tested unit and all checks good to manufacturer's proper functions at this time; used 1 DC97-14486A (Heating element), and 1 DC47-00016A (Thermal fuse) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW0 9.75
Near Plano, TX 75074
John
Job Details: 02/16/2022
"Installed previously ordered pulley, belt and shield. Cycle tested all checks good."
We serviced a
LG WASHER-FRONTLOAD
Model WM0001HTMA
Near Rowlett, TX 75089
John
Job Details: 02/16/2022
"Customer concern washer making louse noise while spinning. Found rear bearing failed causing loud noise while in use as well as play between basket and out tub. Needs new rear tub, drum, and tub seal. AHS to supply parts.; ordrng 1 AGM36598501 (Rear tub) and 1 3045ER1017L (Drum) and 1 4036ER4001B (Tub gasket)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rowlett, TX 75089
John
Job Details: 02/16/2022
Customer concern dishwasher not draining properly. Found drain pump not spinning fast enough. Voltage checks in range. Needs new drain pump. ; ordrng 1 W10876537 (Drain pump)
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Dallas, TX 75216
Jorge
Job Details: 02/15/2022
"Customer concern washer keeps dispensing water.found hot water side on the valve ,the solenoid stays open causing water to dispense continuously. Needs water valve replacement for proper functions ; ordrng 1 WH13X26535 (Water valve)"
We serviced a
FRIGIDAIRE RANGE
Model LFEF3054TFH
Near Grand Prairie, TX 75051
Jorge
Job Details: 02/15/2022
Found bad control board causing bake and broil elements to turn on. Need to replace for proper functions ; ordrng 1 5304508924 (Board control) and 1 316419146 (Overlay)
We serviced a
GE WASHER-FRONTLOAD
Model WCVH6800J1WW
Near Richardson, TX 75080
John
Job Details: 02/15/2022
Customer concern washer making loud noise and won't drain. Found drain pump shorted and not spinning causing water not to drain. Needs new drain pump.; ordrng 1 WH23X10028 (Drain pump)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC2
Near Dallas, TX 75211
Jorge
Job Details: 02/15/2022
Customer concern unit not working. Found broken rotor and stator motor with the F7E8 error code meaning unit was overloaded. Need to replace the rotor and stator motor assembly for proper functions ; ordrng 1 WTW8500DC2 (Slider assy) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W10754158 (Stator motor)
We serviced a
FRIGIDAIRE WALL OVEN
Model PLEB30S8CCB
Near Coppell, TX 75019
John
Job Details: 02/15/2022
Installed previously refurbished control board. Cycle tested all checks good.
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11044932200
Near Spanaway, WA 98387
Cejay
Job Details: 02/15/2022
"Customer concern is that washer is leaking. No visible water signs inside washer cabinet. Visible backflow issues near drain pipe. Drain hose was inserted to far into stand pipe, adjusted and secured drain hose. Cycle tested washer 2x empty no leaks. Cycle tested washer with 6 bath towels no leaks. Unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB3
Near Forney, TX 75126
Patrick
Job Details: 02/15/2022
"Replaced thermistor, tested unit. All checks ok. High level of water deposits inside tub. Advised cleaning."
We serviced a
KENMORE DISHWASHER
Model 66515652000
Near Puyallup, WA 98375
Cejay
Job Details: 02/15/2022
Customer concern is that dishwasher makes a loud squealing noise during operation.found failed wash motor causing noise during operation. Needs new wash motor assembly. Collected deductible. Requires Auth ; ordrng 1 W10428167 (pump&motor)
We serviced a
LG WASHER-FRONTLOAD
Model WM9000HVA
Near University Place, WA 98466
Cejay
Job Details: 02/15/2022
"Customer concern is that washer shows 0E error code. Found seized drain pump causing washer not to drain. Needs new drain pump. Follow up scheduled for 02/21 1-5pm; ordrng 1 4681EA2001T (MOTOR ASSEMBLY,AC,PUMP)"
We serviced a
GE COOKTOP
Model JB640SF1SS8
Near Prosper, TX 75078
John
Job Details: 02/15/2022
Installed previously ordered front right burner. Cycle tested all checks good.
We serviced a
GE DRYER-ELECTRIC
Model DCVH480EK0WW
Near Dallas, TX 75209
Jorge
Job Details: 02/15/2022
"Customer concern that dryer is turning off by itself. Found pinched vent causing poor ventilation and turning unit off. Replaced vent hose, Cycle and airflow tested unit. All checks at this time; used 1 BTD48 (Dryer vent duct) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model GBS307PDS12
Near Forney, TX 75126
Patrick
Job Details: 02/15/2022
"Removed main control, taped exposed connectors. Advised customer leave breaker off."
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Forney, TX 75126
Patrick
Job Details: 02/15/2022
"Customer concern, door will not close. Confirmed. Found rear door hinge mounted improperly causing door not to line up. Corrected. Tested unit. Checks good"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5000DW1
Near Rowlett, TX 75089
Patrick
Job Details: 02/15/2022
Replaced rollers and shafts. Tested unit. Checks ok
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FFLE4033QT0
Near Dallas, TX 75218
Patrick
Job Details: 02/15/2022
"Customer concern, unit not heating. Found broken heating element causing no heat. Must replace element. ; ordrng 1 137392700 (Element)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Gig Harbor, WA 98335
Cejay
Job Details: 02/15/2022
"Customer concern is that dryer is making a squealing noise during operation. Found worn belt and seized idler pully and sup?port wheels causing noise during operation. Needs new belt, idler pully and support wheels. Installed new belt idler pully and support wheels. Cycle tested unit all checks good.; used 1 WP691366 (PULLEY-IDR), 1 341241 (BELT,DRIVE), and 1 WPW10314173 (DRUM ROLLER) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GTW330ASK3WW
Near Plano, TX 75025
John
Job Details: 02/15/2022
Customer concern washer has bad smell when not in use. Found drain hose installed too far into wall cause a siphon in the drain line causing bad smell in unit. Re installed drain line properly. Advised Customer to run hot cycle with Affresh additive. Cycle tested all checks good. Machine functioning as designed.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW2
Near Seattle, WA
Cejay
Job Details: 02/15/2022
Customer concern is washer makes a grinding noise during operation. Found fastener on drive pully had came off causing drive pully to fall and not engage properly. Applied lock tight to fastener and reinstalled fastener. Cycle tested unit all checks good.
We serviced a
LG WASHER-TOPLOAD
Model WT7305CV
Near Lake Tapps, WA 98391
Cejay
Job Details: 02/15/2022
Installed previously ordered user interface. Issues persists. Service bulletin shows issues to be with touch sensitivity from front panel shows updated part. Needs new front pannel. Advised customer parts show out of stock and may take time to recive.; ordrng 1 AGL76194027 (PANEL ASSEMBLY)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV395ETPAWR/A1
Near Dallas, TX 75214
Patrick
Job Details: 02/15/2022
"Customer concern, lint trap broken, excessive vibration during use. Confirmed. Found worn idler pulley causing vibration, lint trap broken. Must replace both. Idler used from truck stock. Please ship filter D2C; ordrng 1 DC97-16013A (Lint screen), used 1 Dc93-00634a (Idler) from stock"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HC0
Near Rowlett, TX 75089
Patrick
Job Details: 02/14/2022
"Customer concern, loud noise during spin. Finished load of assorted bulky items in unit on arrival. Ran drain and spin. Cycle completed, strong vibration. Removed clothing and ran again. No vibration but loud intermittent banging noise from rear. Found rear panel had only 1 of 14 screws holing it in place and that one was loose. Replaced with spare screws. Noise has ceased. Vibration has ceased. All checks good."
We serviced a
GE RANGE
Model JBP35DOK3BB
Near Garland, TX 75043
Patrick
Job Details: 02/14/2022
"Customer concern, burners not heating. Found damaged rf burner socket, audible arcing when energized. Lr burner no operation. Reset connection, also arcing. Must replace both large elements and sockets. Both small units operating normally. ; ordrng 2 WB17T10006 (Terminal block)s and 2 WB30X20481 (Large element)s"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Dallas, TX 75212
Patrick
Job Details: 02/14/2022
"Customer concern, unit not spinning. F7e9 locked rotor, f0e4 spin limited by high temp water, f0e3 overloaded, f2e1 stuck key. All function checks good. Found home valves reversed, red handles equals cold water, blue handles equals hot. Customer must correct"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC400XW3
Near Puyallup, WA 98373
Cejay
Job Details: 02/14/2022
"Customer concern is that washer is not spinning clothes out all the way. Pulled error codes via service mode. F7E1 basket speed senor fault. Preformed tachometer verification, fail. Unit needs new actuator. Installed new actuator. Preformed tachometer verification test pass. Cycle tested unit all checks good.; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model LGBD2431LF0B
Near DuPont, WA 98327
Cejay
Job Details: 02/14/2022
"Customer concern is that dishwasher starts leaking immediately. Found dishwasher to be missing sweeper seal causing dishwasher to leak,Also found hole in lower spray arm. Needs new sweeper seal, lower spray arm and support. Follow up scheduled for 02/22 1-5pm; ordrng 1 809006501 (gasket) and 1 5304517203 (SPRAY ARM) and 1 5304518968 (SUPPORT)"
We serviced a
FRIGIDAIRE WASHER-TOPLOAD
Model GLWS1339ESO
Near Dallas, TX 75219
Jorge
Job Details: 02/14/2022
Installed previously ordered inlet valve. Tested unit and all checks good to manufacturer's proper functions
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Irving, TX 75062
Jorge
Job Details: 02/14/2022
Customer concern unit not working. Found a broken track top left rail and a shorted water valve. Need to replace them for proper functions ; ordrng 1 W11259785 (Track) and 1 W11175771 (Intl valve)
We serviced a
GE WASHER-TOPLOAD
Model GTW180SSJ0WW
Near Grand Prairie, TX 75052
Jorge
Job Details: 02/14/2022
Installed previously ordered drain pump. Tested unit and all checks good to manufacturer's proper functions
We serviced a
LG DRYER-ELECTRIC
Model DLEX3370V
Near Irving, TX 75063
Patrick
Job Details: 02/14/2022
"Customer concern, dryer taking too long to dry. Found clogged vent. Failed air test, red. Disconnected vent from wall and retested. Green light. Customer must have home vent professionally cleaned."
We serviced a
GE RANGE
Model PB980SJ7SS
Near Dallas, TX 75240
Patrick
Job Details: 02/14/2022
"Customer installed part, all checks good."
We serviced a
WHIRLPOOL DRYER-GAS
Model WGD8500DC4
Near Dallas, TX 75248
Patrick
Job Details: 02/14/2022
"Replaced drum, found melted Grommet from baffle had fallen into burner and melted. Tested unit. All checks good"
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSM1WW
Near Gig Harbor, WA 98335
Cejay
Job Details: 02/14/2022
"Customer concern is that washer is not draining and dryer is making a noise during operation. Lid lock on washer fails to lock intermittently. Also found damaged drum causing noise during operation needs new lid lock and drum called Lowes, Lowes denied coverage to non residential use; ordrng 1 WE21X28957 (Drum) and 1 WH44X10288 (Lid lock)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Gig Harbor, WA 98335
Cejay
Job Details: 02/14/2022
"Customer concern is that washer is making a squealing noise during operation. Found worn pully 9n both drive pully and motor causing belt to wear down and slip. Needs new motor, drive. Pully and belt. Advised customer parts show out of stock and may take time to recive. Requires Auth.; ordrng 1 W11239857 (belt) and 1 W11026785 (motor-drve) and 1 W10721967 (drive pulley)"
We serviced a
GE DISHWASHER
Model GSD2100V70BB
Near Richardson, TX 75081
Patrick
Job Details: 02/14/2022
"Customer concern, unit will not run. Found motor locked, hot to touch. Good 120vac to motor. Must replace sump assy. ; ordrng 1 WD26X10051 (Sump assy)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6300AV/US
Near Dallas, TX 75211
Jorge
Job Details: 02/14/2022
Customer concern that washer is leaking. Found drain pump housing cracked causing unit to leak. Needs drain pump assembly for proper functions. ; ordrng 1 DC97-20621A (Drain pump assembly)
We serviced a
GE DISHWASHER
Model GSD3230ZZ3WW
Near Tacoma, WA 98409
Cejay
Job Details: 02/14/2022
Installed previously ordered pump and motor. Cycle tested unit all checks good
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW2
Near Seattle, WA
Cejay
Job Details: 02/14/2022
"Installed previously ordered actuator. Cycle tested unit,all checks good."
We serviced a
ROPER DRYER-ELECTRIC
Model RED4516FW0
Near Dallas, TX 75211
Jorge
Job Details: 02/14/2022
Installed previously ordered timer. Unit was in the back yard not plugged in unable to test
We serviced a
KENMORE DRYER-ELECTRIC
Model 79681963710
Near Crandall, TX 75114
Jorge
Job Details: 02/14/2022
Customer concern unit not heating up. Unit did not pass ventilation test when turned on first time . Cleaned out vent hose .tested unit and passed ventilation test. Advised Customer to to clear their vent housing of the home for proper functions
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE7400AYW
Near Dallas, TX 75223
Jorge
Job Details: 02/14/2022
Installed previously ordered drum rollers and all checks good to manufacturer's proper functions
We serviced a
GE RANGE
Model JP930B0C1BB
Near Richardson, TX 75081
Patrick
Job Details: 02/14/2022
"Customer concern, rf element will not heat 'element on' indicator always lit. Crack in glass top. Verified, rf infinite sw burned to crisp, harness destroyed. Must replace burner, sw, glass top, and repair terminal connector. Glass top listed as discontinued. Ahs must research parts. ; ordrng 1 WB23M9 (Infinite sw) and 1 WB30T10099 (Rf element) and 1 WB64T10031 (Glass top)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 79631522211
Near Dallas, TX 75240
Jacob P.
Job Details: 02/11/2022
"Customer concern of unit making noise during agitate. Found unit making low, vibrating/grinding noise during agitation. Removed wash plate and tested, unit still makes noise. Removed stator and tested, unit still making noise. Found worn bearings in transmission causing noise. Needs new transmission. Transmission is out of stock, ahs to supply parts. ; ordrng 1 AEN73131403 (Transmission)"
We serviced a
MAGIC CHEF COOKTOP
Model 87AN-1G
Near Dallas, TX 75240
Jacob P.
Job Details: 02/11/2022
"Customer concern of front right burner not working, all other burners heat very low. Found no voltage to front right element, griddle element open, and infinite switches not regulating temps properly. Needs new infinite switches and griddle element. Griddle element discontinued, ahs to supply parts. ; ordrng 1 7508P006-60 (Griddle element) and 5 W10900107 (Infinite switch)s"
We serviced a
KITCHENAID DISHWASHER
Model KUDP02CRBL2
Near Rowlett, TX 75088
John
Job Details: 02/11/2022
Customer concern dishwasher still leaking after repair by previous company. Found door gasket installed incorrectly causing leak. Needs new door gasket.; ordrng 1 W11196317 (Door seal)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6800WL1
Near Puyallup, WA 98375
Cejay
Job Details: 02/11/2022
Customer concern is that washer is making a grinding noise and not draining. Found stripped drain pump causing unit to not drain and make noise during operation. Needs new drain pump assembly. Follow up scheduled for 02/17 1-5pm; ordrng 1 W10536347 (drain pump asm)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED9400SW1
Near Puyallup, WA 98373
Cejay
Job Details: 02/11/2022
Installed previously ordered idler pully and belt. Cycle tested unit all checks good.
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSMWW
Near Tacoma, WA 98408
Cameron M.
Job Details: 02/11/2022
"Customer concern is that washer portion of laundry center does not drain and produces burning rubber smell during spin cycle. Cycle tested unit via newfi device once.found no mechanical issues at this time. Found large amount of clothes in cavity, causing unit to produce burning smell. Cleared clothes from unit, cycle tested unit 10x with customer provided load of towels. Advised customer to monitor and call if issue persists."
We serviced a
KENMORE RANGE
Model 790.78763407
Near Tacoma, WA 98405
Cameron M.
Job Details: 02/11/2022
"Customer concern is that oven door handle screw threads stripped completely, causing difficulty opening and closing oven. Also found warming drawer handle broken completely, causing difficulty opening warming drawer. Needs new door handles and screws. Follow up visit scheduled for 2/21 10-2; ordrng 2 5304458312 (handle-door)s"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV328AEW/XAA
Near Frisco, TX 75035
Jorge
Job Details: 02/11/2022
Customer concern unit is not staying on.found an open thermal cut-off. Replaced tested unit and all checks good to manufacturer's proper functions ; used 1 279769 (THERMAL CUTOFF) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Orting, WA 98360
Cejay
Job Details: 02/11/2022
Installed previously ordered adjusters pump and motor upper and lower spray arms. Cycle tested unit all checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG/AA 03
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 02/11/2022
"Customer concern is that dishwasher does not power and prior to no power condition cycle selection buttons not recognizing button press. Checked supply voltage to unit, 120v checked supply wire connections, all good. Checked noise filter, good 120v. Checked main pcb supply dc voltage to sub pcb , found main boardintermittentlydoesnotsupplydc voltageto sub pcb, causing unit to not power and start cycle. Also found start button not responding in human interaction, causing unit to not start cycle. per stg unit needs new main pcb. And sub pcb. Advised customer part shows out of stock, may take time to get parts. REQUIRES AUTH. ; ordrng 1 DD82-01336B (PANEL CONTROL) and 1 DD82-01337A (ASSY PBA-MAIN)"
We serviced a
GE DISHWASHER
Model GSD5940F00SS
Near Dallas, TX 75204
Jacob P.
Job Details: 02/11/2022
"Customer concern of unit not draining. Found debris in check valve causing slow drain. Removed debris. Test cycled, all checks ok."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AW/A4
Near Dallas, TX 75208
Jacob P.
Job Details: 02/11/2022
Customer concern of unit not draining. Found drain pump separated from impeller causing no drain. Needs new drain pump. Advised customer that pump is out of stock and may take awhile to arrive. Customer declined repair at this time.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US 01
Near Dallas, TX 75219
Jacob P.
Job Details: 02/11/2022
"Customer concern of unit not draining. Found debris in drain pump causing no drain. Removed debris and emptied water from drain pan. Test cycled, all checks ok."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW92HEFW0
Near Dallas, TX 75225
Jacob P.
Job Details: 02/11/2022
"Customer concern of unit producing F8 E3 error (overflow error). Found debris in pressure hose causing error. Removed debris. Test cycled, all checks ok"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4 01
Near University Place, WA 98466
Cameron M.
Job Details: 02/11/2022
"Installed previously ordered main pcb and sub pcb,cycle tested unit 3x. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6100W/A3
Near Eatonville, WA 98328
Cejay
Job Details: 02/11/2022
"Installed previously ordered main pcb. Cycle tested unit, all checks good."