We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413IS3A
Near Garland, TX 75043
Patrick
Job Details: 10/17/2023
"Customer concern, unit will not drain. Drain pump hums but does not pump water. Cleared debris from impeller, tested 3 times. All checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC2
Near DuPont, WA 98327
Cejay
Job Details: 10/17/2023
"Customer concern is that washer is not filling with and showing a LF error. Upon arrival unit was attached to a dolly and away from the wall. Pulled error codes, F8E1,F2E1,F8E1. Cleared errors. Manual activation of cold water vale did not supply water to unit. Confirmed proper water supply pressure, found cold inlet solenoid open causing F8E1 error. Follow up scheduled for 10/24 10-2pm; ordrng 1 W11165546 (VALVE)"
We serviced a
FRIGIDAIRE WALL OVEN
Model FFGW2415QSB
Near Garland, TX 75041
Patrick
Job Details: 10/17/2023
"Customer concern, door will not close properly. Found failed hinges. Must replace. Customer ok'd estimate of $352.30.; ordrng 2 316575947 (Hinge)s"
We serviced a
JENN-AIR RANGE
Model n/a
Near Enumclaw, WA 98022
Cameron M.
Job Details: 10/17/2023
"Make of unit is THOR , unable to locate model and serial plate. Advised customer Thor is not a brand we service. Advised customer call will be sent back to ahs , ahs to reach out to customer."
We serviced a
GE RANGE
Model JB256DM3BB
Near Garland, TX 75043
John
Job Details: 10/17/2023
"Customer concern is oven giving F3 (open thermal probe) error when in use. Found plug for thermal probe not seated on control board. Reseated plug, all checks good."
We serviced a
GE RANGE
Model PB935YP6FS
Near Plano, TX 75023
Chad A.
Job Details: 10/17/2023
Customer concern is with microwave installation. Work order is for range. Microwave vent does not line up with exhaust from home. Cabinet duct not sealed and blowing exhaust into cabinet and into room. Unit not installed properly to vent. Customer also has no manual to understand different functions of microwave.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW1
Near Dallas, TX 75212
Chad A.
Job Details: 10/17/2023
Customer stated washer will start. Washer full of water on arrival. Cycled to test and had no drain pump operation. During diagnostics found broken wire to drain pump. Repaired wire and cycled to test. All working good and no other failures detected at time of service.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2
Near Plano, TX 75074
John
Job Details: 10/17/2023
"Customer concern is dryer is noisy. Found rear rollers worn and rattling as well as idler pulley squeeking and difficult to turn. Needs new rollers, idler pulley, and belt.; ordrng 1 DC93-00634A (Idler pulley) and 2 DC97-16782A (Roller)s and 1 6602-001655 (Belt)"
We serviced a
LG DISHWASHER
Model LDP6810SS
Near Spanaway, WA 98387
Cejay
Job Details: 10/17/2023
"Customer concern is that dishwasher will run continuously, and time will not count down on display. Confirmed customer concern with cycle test. Preformed service cycle, found no high loop. Setup High loop on drain line, tested multiple cycles, unit is not working as designed. Returning two parts to SQT."
We serviced a
KENMORE REFRIGERATOR
Model 79574029412
Near Dallas, TX 75233
Lane
Job Details: 10/17/2023
Customer stated freezer door fell off. Performed diagnostics found hinge pulled out. Reinstalled hinge and performed multiple function test. Advised customer if problem returns hinge assembly will need to be replaced.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ
Near Heartland, TX 75126
Lane
Job Details: 10/17/2023
Customer stated range displays warning lights after power surge. Performed diagnostics found hot surface and cooktop ndicators on. Foumd faulty right front burner switch and right front burner.; ordrng 1 WP3149400 (Switch) and 1 W11047722 (Burner)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model MVWC565FW2
Near Tacoma, WA 98445
Cejay
Job Details: 10/17/2023
"Installed previously ordered suspension rods, belt and cam, preformed calibration cycle, cycle tested washer with a load to verify repair, all checks good. Collect pay,enter via cash"
We serviced a
JENN-AIR DISHWASHER
Model JDB1255AWP0
Near Enumclaw, WA 98022
Cameron M.
Job Details: 10/17/2023
"Customer concern is that dishwasher does not close and latch to start cycle. Preformed visual inspection of unit found broken latch, causing customer concern of door not closing and not starting cycle. Needs new latch asm. Follow up visit scheduled for 10/25 8-12; ordrng 1 WPW10275768 (LATCH-DOOR)"
We serviced a
FRIGIDAIRE DRYER-ELECTRIC
Model AEQ8000FS0
Near Fife, WA 98424
Cameron M.
Job Details: 10/17/2023
Installed previously ordered control. Cycle tested unit. All checks good
We serviced a
KITCHENAID DISHWASHER
Model KUDI24SEWH1
Near Graham, WA 98338
Cejay
Job Details: 10/17/2023
"Installed previously ordered mount and spray arm manifold, verified alignment and operation of spray arm, all checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV219AEW/XAA
Near Tacoma, WA 98407
Cameron M.
Job Details: 10/17/2023
Installed previously ordered element and wire spade. Cycle tested unit. All checks good
We serviced a
AMANA DRYER-ELECTRIC
Model NED4655EW1
Near Tacoma, WA 98404
Cameron M.
Job Details: 10/17/2023
"Customer concern is that dryer does not heat .preformed airflow test failed (yellow).tested voltage supply to unit, good 240v. Found open high limit thermostat, causing unit to not heat. Needs new thermal cutoff kit (high limit and thermal cutoff) and thermistor. Called property management for auth, unable to reach over phone. Left voice-mail for Sent estimate copy to customer email. Advised tenants of inability to reach property management at current time advised may take time to receive answer of approval or denial .; used 1 279816 (THERMAL CUT OFF HI), and 1 WP3387134 (THRMST-FIX) from stock"
We serviced a
KITCHENAID DISHWASHER
Model WDT910SAYM1
Near Coppell, TX 75019
John
Job Details: 10/17/2023
Customer concern is DW not working as well as it used to. Ran full diagnostics and found washpump intermittently cavitating as well as very slow drain. Found filter completely caked up with debris causing issue. Cleaned filter and tested. Unit now functioning properly. All other checks good.
We serviced a
OTHER OTHER
Model PRO COMPACT-P
Near Dallas, TX 75230
Lane
Job Details: 10/17/2023
Customer stated disposal became abnormally loud. Performed diagnostics found no visible objects causing noise. Advised replacing disposal to correct issue.
We serviced a
FRIGIDAIRE DISHWASHER
Model LFBD2409LF3C
Near Bonney Lake, WA 98391
Cejay
Job Details: 10/16/2023
"Customer concern is that dishwasher runs for five minutes and then shuts down, also that the dedergent dispenser is not operating. Cycle tested dishwasher, found unit overflowing at airgap, removed clog from airgap, ran dishwasher for 30 minutes on normal cycle, no issues, confirmed operation of dispenser. Preformed cycle test on light cycle no issues, confirmed operation of dispenser. Could not replicate shut down or dispenser error. Possible long drain time out caused u it not to complete cycle due to clog in airgap. Advised customer to monitor dishwasher and if issues persist to call and schedule another appointment."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED6600VW0
Near Coppell, TX 75019
Lane
Job Details: 10/16/2023
Customer stated dryer stopped working and lent screen is broken. Performed diagnostics found dryer heating on air only. Dryer overhead due to faulty heater relay causing fuse to fail. Lent screen is broken and needs replacing. All other components seem to functioning at time of service.; ordrng 1 WPW10111616 (Control board) and 1 WP3392519 (Fuse) and 1 WP8572270 (Screen)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28K9380SR/AA 06
Near Frisco, TX 75034
Lane
Job Details: 10/16/2023
Customer stated ice maker is leaking water. Performed diagnostics found ice chute is holding cubes due to water deposit buildup. Cleaned ice chute and performed ice maker cycle test. All functions checked good at time of service.
We serviced a
LG DRYER-GAS
Model DLGX4501B
Near Graham, WA 98338
Cameron M.
Job Details: 10/16/2023
"Installed previously ordered valve, pipe asm and orifice.cycle tested unit. 10x to achieve same result of insufficient flame as result of gas pressure defect. Advised customer gas line will need to be inspected to correct issue"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Frisco, TX 75035
Chad A.
Job Details: 10/16/2023
Replaced fresh food air tower. Good airflow and ready to cool. Customer leaving unit off to make sure drain is thawed and clear.
We serviced a
JENN-AIR COOKTOP
Model JGC8536ADS
Near Bonney Lake, WA 98391
Cejay
Job Details: 10/16/2023
"Customer concern is that center burner and LR will continuously ignite even after burner is lite. FR burner takes a long time to ignite. Cleaned burner and ignitors, center and LR still continue to spark after ignition. Cleaned RF burner cap, still takes a long time to ignite,Found center burner has damaged hardware. will need new burners with ignitors and spark module and one fastener . Requires Auth. ; ordrng 2 74007735 (BURNER ASSEMBLY (LRG))s and 1 74007736 (BURNER ASSEMBLY (XLRG)) and 1 WP8286828 (MODULE-SPK) and 1 WP400021-1 (SCREW)"
We serviced a
LG WASHER-TOPLOAD
Model WT1101CW
Near Tacoma, WA 98406
Cejay
Job Details: 10/16/2023
"Customer concern is that washer lid is cracked and is causing difficulty starting cycles. Confirmed custo,error concern, with intermittent lid lock issues due to damaged lid. Needs new lid assembly, advised customer part is discontinued, AHS to supply, may take ti,e to recive. Requires Auth.; ordrng 1 AFG73029705 (Lid)"
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4516FW3
Near Garland, TX 75041
Lane
Job Details: 10/16/2023
Installed new controlwith water inlet valve. Performed function test foumd drive belt making abnormal noise.replaced belt and retried test. All functions checked good at time of service. ; used 1 W11239857 (Belt) from stock
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Dallas, TX 75248
Lane
Job Details: 10/16/2023
Customer stated dishwasher door will not close properly. Performed diagnostics found mounting screws for dishwasher have pulled out.. secured dishwasher and performed function test. All functions checked good at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Prosper, TX 75078
Chad A.
Job Details: 10/16/2023
Replaced motor and sump assembly. Cycled to test and no other failures detected.
We serviced a
GE WASHER-TOPLOAD
Model PTW600BSR1WS
Near Garland, TX 75040
Lane
Job Details: 10/16/2023
Installed new lid assembly and performed multiple function test. All functions checked good at time of service.
We serviced a
FRIGIDAIRE RANGE
Model FGEH3047VFA
Near Tacoma, WA 98444
Cejay
Job Details: 10/16/2023
Customer concern is that cooktop burners and oven is not heating. Upon arrival unit was removed from wall. Found damaged terminal block causing unit not to operate. Needs new terminal block kit and power cord. Advised customer power cord is not covered by warrenty and customer will need to provide one prior to follow up repair. Removed power cord for customer reference. Follow up scheduled for 10/23 8-12pm; ordrng 1 5303935271 (TERMINAL BLOCK KIT)
We serviced a
LG DISHWASHER
Model LDTS5552S
Near Graham, WA 98338
Cameron M.
Job Details: 10/16/2023
"Customer concern is that dishwasher does not start cycle. Preformed visual inspection after customer voiced concern of rodent activity. Found rodent chewed harness to door switch ,causing unit to not recognize door position. Also found harness to turbidity sensor chewed . Found no other obvious evidence of rodent activity. Advised customer exterminator is recommended. Advised customer due to damage to unit and inability to state unit unable to cycle test unit till repair is complete. Needs new door switch and harness. Customer declined repair at this time due to the rodent activity. Collected payment via card payment"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Eatonville, WA 98328
Cameron M.
Job Details: 10/16/2023
"Installed previously ordered parts. Cycle tested unit, all checks good"
We serviced a
KENMORE WALL OVEN
Model ="79048803100"
Near Tacoma, WA 98446
Cejay
Job Details: 10/16/2023
"Customer concern is that oven will shut off durring clean cycle and when microwave is on at the same time, unit is also showing codes, F63,F14,F12. Could not replicate dual microwave and oven operation shut down, some buttons are not responsive, will need new control panel and control board for shorted keypad and communications lost errors. Advised customer parts show discontinued, AHS to supply. Requires Auth.; ordrng 1 316570400 (Oven control board) and 1 318280480 (Control panel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Puyallup, WA 98375
Cejay
Job Details: 10/16/2023
"Customer xoncern is that display is responding to touch. Confirmed customer concern. Not able to enter Service mode. Diagnostic led on showing no errors. Confirmed 12vDC out going from control board, HMI harness continuity test good. Found failed HMI causing unit not to operate needs new HMI. Follow up scheduled for 10/23 8-12pm; ordrng 1 W11460962 (PANEL-UI)"
We serviced a
KENMORE DRYER-ELECTRIC
Model ="79681172210"
Near Dallas, TX 75211
Lane
Job Details: 10/16/2023
Customer stated dryer makes loud noise. Performed diagnostics found faulty roller. Replaced roller and performed full function test. All functions checked good at time of service. ; used 1 AGM75510755 (Roller) from stock
We serviced a
FRIGIDAIRE RANGE
Model FEF450BWA
Near Eatonville, WA 98328
Cameron M.
Job Details: 10/16/2023
"Installed previously ordered parts, cycle tested unit. All checks good"
We serviced a
GE WASHER-FRONTLOAD
Model GFW650SPN0SN
Near Lewisville, TX 75056
Lane
Job Details: 10/16/2023
Assigned model and serial to installed main control. Washer personality is programed through washer control panel after installation. Personality set to #3 per manufacturers instructions. Ran washer trough quick wash cycle after setting personality to confirm function. Washer still doesn't operate correctly. Washer gave three more codes after test cycle for inverter fault and door lock failure with vent damper code.; ordrng 1 WH01X29528 (Doorlock) and 1 WH16X29509 (Damper vent) and 1 WH22X35837 (Inverter)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Plano, TX 75093
John
Job Details: 10/14/2023
"Installed new heater, unit no longer leaking. While testing, found wash motor not engaging when called for. Ran diagnostics and found proper voltage supplied to wash motor but no water movement. Unable to fully test unit on initial appointment due to severity of leak from heater. Needs new sump assy.; ordrng 1 W11416363 (Pump and motor), states that autho needed"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Plano, TX 75093
John
Job Details: 10/13/2023
Came to install new heater. Found right leveling foot wedged in place so that it will not come over the 1/2 flooring and cannot be spin as it is resting against flooring and unable to be pushed back further. Customer stated he will work in getting it out and call the office.; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Dallas, TX 75208
Patrick
Job Details: 10/13/2023
"Customer concern, water dispenser slowly ice cubes are small. Found failed filter head assy, must replace. ; ordrng 1 W11346623 (Filter head assy)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4800XQ1
Near Dallas, TX 75219
Patrick
Job Details: 10/13/2023
"Customer concern, unit not spinning properly. F0e5 off balance detected. Cleared codes. Tested on rinse and spin with several towels and 1 bed sheet. Good spin to complete. Likely cause of issue is simple loading."
We serviced a
LG WASHER-FRONTLOAD
Model WM3900HBA
Near Dallas, TX 75205
Patrick
Job Details: 10/13/2023
"Customer concern, water too hot. Found h/c reversed. Corrected. Tested unit all checks good."
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN0WW
Near Carrollton, TX 75006
John
Job Details: 10/13/2023
"Customer concern is washer leaving clothes wet. Ran drain and spin cycle empty, unit reaches full speed spin but vibrates violently. Ran load of 5 towels and found unit unable to sense without banging around inside of case and then errors out. Found right side suspension rods worn and bouncy as well as tub ring broken. Also found drive belt worn and slipping during agitate cycle. Must replace suspension rods, tub ring, and belt.; ordrng 2 WH16X26911 (Suspension rod left)s and 2 WH16X26910 (Suspension rod right)s and 1 WH01X27538 (Belt) and 1 WH44X24150 (Tub ring)"
We serviced a
GE DISHWASHER
Model GDF620HMJ0ES
Near Spanaway, WA 98387
Cameron M.
Job Details: 10/13/2023
Installed previously ordered parts. Cycle tested unit. All checks good.
We serviced a
WHIRLPOOL RANGE
Model WFE710H0AH1
Near Tacoma, WA 98406
Cameron M.
Job Details: 10/13/2023
Installed previously ordered element.cycle tested unit all checks good. Collected remainder balance via card payment. Customer declined to retain old part
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Puyallup, WA 98374
Cejay
Job Details: 10/13/2023
"Installed previously ordered gearcase and slider disk, cycle tested washer all checks good."
We serviced a
GE WASHER-TOPLOAD
Model GTWN2800D2WW
Near South Hill, WA 98374
Cejay
Job Details: 10/13/2023
"Installed previously ordered drive belt, cycle tested washer, no smell. Advised customer on proper loading practices and running regular cleaning cycles. All checks good"
We serviced a
KENMORE WASHER-TOPLOAD
Model ="11021302013"
Near Tacoma, WA 98444
Cameron M.
Job Details: 10/13/2023
"Customer concern is that washer does not complete cycle and flashes lock light. Cycle tested unit found unit Loud in the spin cycle. Found failed gearcase, causing loud spin. Found worn belt and pully, causing squealing noise during operation. Also found actuator intermittently not shifting from agitate to spin. Found excess play in basket due to stripped hub Needs new gearcase, washplate ,belt, pully,hub and actuator REQUIRES AUTH ; ordrng 1 W10721967 (drive pulley) and 1 W11454372 (GEARCASE) and 1 WPW10006384 (drive belt) and 1 WPW10006355 (actuator) and 1 W10843780 (washplate) and 1 W10528947 (drive hub kit)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Plano, TX 75093
John
Job Details: 10/13/2023
Came to install new heater. Found right leveling foot wedged in place so that it will not come over the 1/2 flooring and cannot be spin as it is resting against flooring and unable to be pushed back further. Customer stated he will work in getting it out and call the office.; O-emld tckt
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED9200SQ
Near Tacoma, WA 98445
Cameron M.
Job Details: 10/13/2023
"Customer concern is that dryer produces squealing noise during operation and unit will intermittently stop and start. Cycle tested unit found motor reaching thermal limit and stopping Cycle till motor is within operating temperature then resumes Cycle. Also found failed rear right and front right rollers, causing noise during operation. Needs new motor, wheel and rollers. Follow up visit scheduled for ; ordrng 1 279787 (MOTOR-DRVE) and 1 WP697772 (WHEEL) and 2 WPW10314173 (support)s"
We serviced a
SAMSUNG REFRIGERATOR
Model RF22N9781SR/ AA04
Near Wylie, TX 75098
Patrick
Job Details: 10/13/2023
"Customer concern, im inop. Confirmed. Must install im repair kit, damaged ice bin, and rtv sealant. ; ordrng 1 DA82-02655A (Im repair kit) and 1 DA81-05595A (Rtv) and 1 DA97-14504C (Ice tray)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Dallas, TX 75227
Patrick
Job Details: 10/13/2023
"Customer concern, unit goes off balance. F7e7 stored. Motor unable to reach target rpm. Found significant play in hub assy, dampers failed bounce test, belt slipping, unable to remove impeller. Soaked in penetrating oil. Must replace hub, dampers, belt, and, possibly, impeller. ; ordrng 1 W11130362 (Damper set) and 1 W10528947 (Hub) and 1 W10752283 (Impellar) and 1 W11239857 (Belt)"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Tacoma, WA 98446
Cameron M.
Job Details: 10/13/2023
Customer concern is that dishwasher does not latch closed and not starting cycle. Found unit unmounted causing mounting tabs to drop and block door preventing door from latching. Found un I t not receiving power due to tripped gfci outlet and tripped afci breaker. Restored power to unit cycle tested unit 10x. Found no mechanical defects at time of arrival. Advised customer electrician needed to inspect electrical. Collected 129+tax via
We serviced a
GE DISHWASHER
Model GDT550PYR3F3
Near Edgewood, WA 98372
Cejay
Job Details: 10/13/2023
"Upon arrival, discovered updated part is not applicable to unit, called AHS as unit is non repairable.Auth #229MSSA"
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN2WW
Near Buckley, WA 98321
Cejay
Job Details: 10/13/2023
"Installed previously ordered drive belt, cycle tested washer, OOB error did not return, all checks good."
We serviced a
LG WASHER-TOPLOAD
Model WT7305CV
Near Dallas, TX 75211
John
Job Details: 10/13/2023
"Customer concern is washer will not power on. Customer advised that over time the area that had to be touched to power on machine moved around randomly. Confirmed voltage to control board and to UI. Per service bulletin, must replace UI board and console.; ordrng 1 AGL76194027 (PANEL ASSEMBLY,FRONT) and 1 EBR86498808 (UI board)"
We serviced a
SAMSUNG RANGE
Model NX58M6850SS/AA 01
Near Orting, WA 98360
Cejay
Job Details: 10/13/2023
"Customer concern is that oven door is not operating properly causing difficulty starting cycles. Found main door hinges bent causing improper door opinion and operation, needs new hinges. Customer declined repair at time of service. Collected payment via card."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC3SHEXNS03
Near The Colony, TX 75056
John
Job Details: 10/12/2023
Installed new ice mold and harness. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5JHEXTS00
Near Dallas, TX 75214
Lane
Job Details: 10/12/2023
Customer stated refrigerator leaks water. Performed diagnostics found defrost drain clogged. Removed drain tube and cleared drain system. Customer is having wood floors refinished. Plastic water line runs under house and was damaged by workers when floor was being refinished. Advised customer plumber needs to redo line to prevent possible leaks. Warranty only cover defrost drain system. No liability will be given for any other aspect of water supply lines or connections.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 11
Near Spanaway, WA 98387
Cameron M.
Job Details: 10/12/2023
Customer concern is that washer door boot developed mold and requests replacement. Installed customer requested door boot. Cycle tested unit. All checks good. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent. Collected payment via
We serviced a
KENMORE WASHER-TOPLOAD
Model ="11027072602"
Near Spanaway, WA 98387
Cejay
Job Details: 10/12/2023
"Installed previously ordered AHS supplied rebuilt board, cycle tested washer, all checks good."
We serviced a
KENMORE WALL OVEN
Model ="79049523314"
Near Carrollton, TX 75007
Patrick
Job Details: 10/12/2023
"Customer concern, upper oven not heating properly. Confirmed. Found failed bake element. Must replace. ; ordrng 1 318902502 (Bake element)"
We serviced a
ELECTROLUX WASHER-FRONTLOAD
Model EFLS527UIW0
Near Puyallup, WA 98374
Cameron M.
Job Details: 10/12/2023
"Customer concern is that washer produces clunking noise during operation Cycle tested unit. Found small leak from dispenser, caused by debris buildup in dispenser and tray. Also Found failed basket support causing excess basket playand causing unit to produce clunking noise during operation. Needs new basket asm, tub seal,belt and pully requires second tech customer declined repair at this time collected 129+tax via check payment."
We serviced a
SAMSUNG RANGE
Model NE59N6630SS/AA
Near Puyallup, WA 98374
Cejay
Job Details: 10/12/2023
"Installed previously ordered LED display, set clock, all checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Puyallup, WA 98373
Cameron M.
Job Details: 10/12/2023
"Customer concern is that dishwasher does not dry.Checked stored errors via service mode found F7e1(no heat).advanced unit to self diagnostic via service mode, found sticking element relay on main control, causing unit to produce error and not heat. Needs new main control REQUIRES AUTH.; ordrng 1 W11306302 (CNTRL-ELEC)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Richardson, TX 75082
Patrick
Job Details: 10/12/2023
"Customer concern, unit will not complete cycle. F7e4 error code. Basket failed to engage/ disengage. Found failed slider. Replaced from truck stock. Tested unit, all checks good. ; used 1 W10734521 (Slider) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF24R7201SR/AA
Near Dallas, TX 75238
Patrick
Job Details: 10/12/2023
"Replaced im and auger, sealed container. Tested unit. All checks good."
We serviced a
LG WASHER-FRONTLOAD
Model WM21081HW
Near Tacoma, WA 98407
Cameron M.
Job Details: 10/12/2023
"Customer concern is that washer produces te error and leaks large volumes of water. Checked pressure hose for proper location and connection, good. Inspected inlet valves, intact. Found evidence of dispenser overflow. Also found evidence of oversuds leak from rear vent. Ohmed out thermistor, 4.83m ohms (fail). Needs new dispenser, boot,and thermistor advised customer to to heavy leak volume, unable to test unit fully. Customer declined repair at this time collected 129+tax via card"
We serviced a
GE WALL OVEN
Model PT916SR1SS
Near Tacoma, WA 98499
Cejay
Job Details: 10/12/2023
"Installed previously ordered oven sensor and main control board, cycle tested oven, all checks good."
We serviced a
GE DISHWASHER
Model GDP665SYN8FS
Near Plano, TX 75025
Lane
Job Details: 10/12/2023
Customer ststated dishwasher is unresponsive. Performed diagnostics found no supply voltage present. Breaker is not tripped. Instructed customer installation is not coverd under manufacture warranty.
We serviced a
KITCHENAID OTHER
Model KUIC18PNZS0
Near Dallas, TX 75240
Lane
Job Details: 10/12/2023
Customer stated she wanted filter changed in the ice machine. Changed filter and charged service fee only. All functions checked good at time of service. Evaporater and recirculating system has vary little deposits built up.
We serviced a
LG WASHER-FRONTLOAD
Model WM3270CW
Near Dallas, TX 75248
John
Job Details: 10/12/2023
Customer concern is washer will not spin. Ran diagnostic cycle and found slow drain and unit shaking during spin. No debris found in drain catch. Found shocks worn and leaking oil causing them to stick and making unit shake. Needs new shocks and drain pump.; ordrng 3 ACV72909503 (Shock)s and 1 4681EA2001T (Drain pump motor)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8540FW0
Near Dallas, TX 75231
John
Job Details: 10/12/2023
Customer concern is dryer not heating and giving burning smell. Found heater relay on control board damaged and causing smell. Needs new control board.; ordrng 1 W11537215 (Control board) and 1 Core (Core)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Garland, TX 75040
John
Job Details: 10/12/2023
"Customer concern is washer banging around in spin. Found as soon as unit is plugged in and lid closed, machine starts filling and sensing without start button pushed, unit unable to enter service mode. Found hub worn and loose as wellmas washplate siezed in place. Must replace control board, hub, and washplate.; ordrng 1 W11116592 (Control board) and 1 Shipping (Shipping) and 1 W10528947 (Hub) and 1 W10902814 (Washplate)"
We serviced a
GE DISHWASHER
Model CDT805P2N8S1
Near Heath, TX 75032
Patrick
Job Details: 10/12/2023
"Customer concern, upper tray difficult to pull in and out, middle rack adjuster broken. Confirmed. Must replace rh adjuster and upper rack. ; ordrng 1 WD27X22350 (Rh rail) and 1 WD30X24457 (Wire frame) and 4 WD30X22347 (Roller assy)s and 1 WD27X22351 (Lh rail) and 2 WD02X22342 (End cap rail)s and 1 WD12X20108 (Bracket assy upper rack)"
We serviced a
MAYTAG RANGE
Model MER5555QAB
Near DuPont, WA 98327
Cejay
Job Details: 10/12/2023
"Customer concern is that oven is not heating. Confirmed 240v at outlet, both bake and broil elements test good for continuity. Audible clicks from relays. Found control board not sending voltage to elements causing oven not to heat. Needs new control board. Called for authorization, NXT will contact property owner for Auth. ; ordrng 1 WP5701M719-60 (CNTRL-ELEC)"
We serviced a
GE RANGE
Model PB965BP1TS
Near Spanaway, WA 98387
Cejay
Job Details: 10/12/2023
"Customer concern is that FR burner center of element is not operating. Found center of FR element open causing element not to operate. Installed SQT provided Element, cycle tested center and out burners, all checks good."
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near Graham, WA 98338
Cejay
Job Details: 10/12/2023
"Customer concern is that dishwasher is not draining, had pump replaced, water drains but very slowly, upon arrival UI was unresponsive and unit had water in the tub. Checked drain lines for clog, unit will drain fine only after not having been in operation, after several mintues of run time drain is under powered. Control reset alerts, unit will intermittently power down and reset, checked tco, unable to reset, element test good for continuity, u it will need new top logic and main control with harness for control reset issue, will also needs new TCO and harness for absent heat source issue. AHS to supply, Requires Auth. ; ordrng 1 WD21X25082 (HARNESS ASM AC) and 1 WD19X24829 (DRAIN PUMP KIT) and 1 WD21X32163 (CONFIGURED SERVICE MACHINE CONTROL BOARD) and 1 WD21X31902 (CONFIGURED UI BOARD) and 1 WD21X21664 (DOOR HARNESS)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB855DC4
Near Buckley, WA 98321
Cameron M.
Job Details: 10/12/2023
"Customer concern is that dryer produces squealing noise during operation. Verified customer concern of noise during operation. Found seized idler pully, causing squealing noise during operation. Also found failed rear right roller, causing squealing noise during operation. Needs new idler pully and roller. Installed new idler pully and roller. Cleaned and lubed remaining rollers Cleaned and vacuumed inside of unit. Cleaned and calibrated moisture sensor. cycle tested unit. All checks good. Collected payment via ; used 1 W10837240 (BRACKET), and 1 WPW10314173 (DRUM ROLLER) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW1
Near Buckley, WA 98321
Cameron M.
Job Details: 10/12/2023
"Customer concern is that washer does not spin. Cycle tested unit. found stripped hub, causing excessive tub play and causing unit to not spin. Needs new hub. Customer approved initial repair of hub. During repair attempt, found seized washplate preventing hub repair. requires washplate to be cut from unit to preform hub replacement and install of new washplate. Customer approved additional labor and part cost. Collected partial payment of. 219.27 Via card payment Follow up visit scheduled for 10/17 1-5; ordrng 1 W10752283 (washplate), used 1 W10528947 (HUB) from stock"
We serviced a
LG REFRIGERATOR
Model LFXS29766S/01
Near McKinney, TX 75072
Chad A.
Job Details: 10/12/2023
"Customer stated freezer ice maker leaking water. Tested and found cubes not releasing from tray causing overfill condition. Need ice maker for repair. ; ordrng 1 AEQ72909603 (ICE MAKER ASSEMBLY,KIT)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV50K7500EW/A3
Near Frisco, TX 75033
Chad A.
Job Details: 10/12/2023
Replaced drive motor and cycled to test. Heating good and no abnormal noises detected.
We serviced a
JENN-AIR RANGE
Model JGD8430ADS
Near Lewisville, TX 75056
Lane
Job Details: 10/11/2023
Installed fan speed switch with knob. Performed multiple function and ignition tests. All functions checked good at time of service.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA40J3000AW/A2 01
Near Garland, TX 75040
John
Job Details: 10/11/2023
Installed new clutch and belt. All checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Garland, TX 75044
Patrick
Job Details: 10/11/2023
"Customer concern, unit not working. Found motor buzzes but will not spray. Must replace motor. ; ordrng 1 W11414076 (Pump assy)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA45H7000AW/A2 11
Near Wylie, TX 75098
Patrick
Job Details: 10/11/2023
"Replaced pressure switch and main control, tested unit. After 10 minutes of running unit paused itself. Manually unpaired and cycle resumed. Must replace ui; ordrng 1 DC92-01624B (Ui)"
We serviced a
SAMSUNG RANGE
Model NE59J7850WS/AA 03
Near Sachse, TX 75048
John
Job Details: 10/11/2023
Performed PM check. All checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model ="79681382410"
Near Dallas, TX 75287
Lane
Job Details: 10/11/2023
Customer stated dryer turns off early and displays clogged vent code. Performed diagnostics found vent not flowing properly. Apartment complex said vent was cleaned. Vent is not flowing properly..
We serviced a
LG WASHER-TOPLOAD
Model WT5101HW
Near Puyallup, WA 98371
Cejay
Job Details: 10/11/2023
"Customer concern is that washer is making a metal scratching noise. Found failed gearcase causing noise and damage to stator, needs new gearcase and rotor. Customer declined repair at time of service."
We serviced a
GE DISHWASHER
Model GSD3360K65SS
Near Tacoma, WA 98443
Cejay
Job Details: 10/11/2023
"Customer concern is that dishwasher is not dispensing Dedergent. Found damaged spray arm base causing spray arm to fall off durring operation, confirmed proper operation of dedergent dispenser, unit will need new motor assembly,clamp, pump connector, screw, coupler, spray arm bearing, fine filter assembly, spray arm base and spray arm, AHS to supply, Requires Auth.; ordrng 1 WD12X10244 (BASE SPRAY ARM) and 1 WD22X10055 (SPRAY ARM WELD) and 1 WD12X10357 (FILTER FINE ASM) and 1 WD01X10340 (BEARING SPRAY ARM) and 1 WD01X10342 (DISHWASHER COUPLER) and 1 WD02X10067 (SCREW 8-16 HXW 1/2 SS) and 1 WD18X214 (CONNECT PUMP) and 1 WD1X1376 (CLAMP) and 1 WD26X10051 (DISHWASHER MOTOR & PUMP ASSEMBLY)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WTW5000DW2
Near Puyallup, WA 98373
Cameron M.
Job Details: 10/11/2023
"Customer concern is that washer produces out of balance conditions , not spinning out clothes fully, and produces noise. Found stretched belt, causing unit to produce noise during operation. Found stripped hub ,causing excessive tub play and produces out of balance condition and failure to spin out clothes. Also found worn suspension rods, causing out of balance condition. Needs new belt, pully, suspension rods, hub and washplate REQUIRES AUTH ; ordrng 1 W10752283 (washplate) and 1 W10528947 (drive hub kit) and 1 W11130362 (suspension) and 1 W10721967 (drive pulley) and 1 W11239857 (belt)"
We serviced a
CROSLEY DRYER-ELECTRIC
Model VED6505GW0
Near Puyallup, WA 98371
Cameron M.
Job Details: 10/11/2023
"Customer concern is that dryer intermittently does not fully dry towels, makes noise. Preformed airflow test, failed (yellow). Preformed visual inspection of internal components. Found worn belt,causing unit to produce noise during operation during to belt slipping on motor pully. Also found buildup of rubber transfer from belt causing squealing noise during operation. Needs new idler pully and belt. Follow up visit scheduled for 10/20 1-5; ordrng 1 W11025122 (BELT) and 1 WP691366 (pulley-idr)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAH20
Near Enumclaw, WA 98022
Cameron M.
Job Details: 10/11/2023
Installed previously ordered adjusters and spray arms. Cycle tested unit. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45N5300AF/US 51
Near Tacoma, WA 98498
Cejay
Job Details: 10/11/2023
"Customer concern is that washer door seal is moldy, customer notes no other concerns with washer. Cycle tested washer to verify washer operations, confirmed customer concern of modl on door seal, advised customer door seal may not be covered. Also Advised customer part shows out of stock. Requires Auth.; ordrng 1 DC97-19755A (ASSY DIAPHRAGM)"
We serviced a
LG WASHER-TOPLOAD
Model WT7600HKA
Near Enumclaw, WA 98022
Cameron M.
Job Details: 10/11/2023
"Customer concern is that washer intermittently does not complete cycle and will have to manually start rinse and spin. Cycle tested unit, found severe inlet flow restrictions. Inspected inlet screens, found inlet baskets heavily packed with debris, causing inlet flow restrictions. Cleaned baskets and primary screens. Cycle tested unit again with customer provided load of towels, all checks good."
We serviced a
GE DISHWASHER
Model GDF520PGD6WW
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 10/11/2023
Customer concern is that dishwasher does not fill and wash. Cycle tested unit. Verified unit fills and washes. Found debris in jets of upper and lower spray arms causing poor wash quality. Needs new spray arms. Follow up visit scheduled for 10/20 8-12; ordrng 1 WD22X27724 (LOWER SPRAY ARM ASSEMBLY) and 1 WD22X27740 (MID SPRAY ARM ASSEMBLY)
We serviced a
LG DRYER-ELECTRIC
Model DLEX8100V
Near Steilacoom, WA 98388
Cejay
Job Details: 10/11/2023
"Customer concern is that dryer is not turning on. Upon arrival breaker to the dryer was off. Reset breaker, unit powers on, preformed airflow test failed (yellow). Preformed temperature checks good. Preformed Amp test peak at 23.39 amps. Found no mechanical or component failures with dryer, advised customer furnace breaker is still in the off position. If issues persists customer will needs to contact electrician."
We serviced a
WHIRLPOOL DISHWASHER
Model DU840SWPU0
Near DuPont, WA 98327
Cejay
Job Details: 10/11/2023
"Customer concern is that dishwasher toe panel has fallen, customer notes no other concerns with dishwasher. Found access panel damaged on upper left corner. Called AHS and toe panel is not covered. Auth #109TLAL."
We serviced a
GE DISHWASHER
Model ZDT985SSN6SS
Near Rockwall, TX 75087
Patrick
Job Details: 10/11/2023
"Customer concern, door slams open. Confirmed, found broken wild at lower rh rear frame rail. Frame not a serviceable part. Called ge. Case# 11243600"