We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW1
Near Enumclaw, WA 98022
Cameron M.
Job Details: 06/20/2022
"Customer concern is that washer intermittently makes squealing noise during spin cycle . Cycle tested unit 3x empty, reproduced customer concern each time. Found worn welt and pulley, causing unit to make squealing noise during high speed spin. Needs new cam and belt. Installed new cam and belt. Cycle tested unit 1x empty and 2x with customer provided load of towels. All checks good ; used 1 W10721967 ( CAM), and 1 W11239857 ( BELT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Buckley, WA 98321
Cameron M.
Job Details: 06/20/2022
"Installed previously ordered drain pump and vent asm. Cycle tested unit 3x, all checks good"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2475XTVY0
Near Coppell, TX 75019
John
Job Details: 06/20/2022
Came to install UI and Control board. Found control board functioning properly. Replaced UI. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB855DC3
Near Eatonville, WA 98328
Cameron M.
Job Details: 06/20/2022
"Customer concern is that washer trickling water from dispenser, Customer advised they took a trip and returned to inch of standing water in unit. Found inlet valve stuck partially open, causing unit to fill over time. Needs new inlet valve. Installed new inlet valve, cycle tested unit 10x. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance ; used 1 W11165546 ( VALVE) from stock"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MAH2400AWW
Near Roy, WA 98580
Cameron M.
Job Details: 06/20/2022
"Customer concern is that washer produces ND error,and not completing cycle cycle tested unit, found stripped drain pump impeller. Causing unit to not drain. Needs new drain pump. Advised customer unit will need to be made accessible for return visit. ; ordrng 1 WP34001098 (pump-drain)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DC4
Near University Place, WA 98466
Cejay
Job Details: 06/20/2022
Customer concern is that dryer is not heating. Found dryer is only receiving 120v on one side. Terminal for loose connection. Checked breaker. Dryer is only receiving 120 on one leg. 75v L1 and L2 combined. Advised customer electrician is needed.
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SSK0WW
Near Frisco, TX 75036
Chris
Job Details: 06/20/2022
Customer concern is unit not cycling. Tested rinse and spin on arrival. Washes and drained good but would not go into spin. Pump wouldn't stop running. Checked pressure hose. Felt restriction in hose. Blew through restriction. Ran diagnostic tests. All tests checked good. Ran rinse and spin cycle again and ran through good. No other issues found.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AWA2
Near Frisco, TX 75033
Chris
Job Details: 06/20/2022
Customer concern is unit was flashing error code. Unit was not getting cold water. Customer had plumber come out and fix water issue. Tested. Found no issues. Customer has been using since with no issues.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near McKinney, TX 75070
Chris
Job Details: 06/20/2022
Customer concern is unit leaking. Intermittent leak coming from door. Previous company replaced some parts already. Customer says he noticed it has only been leaking when using bottle wash feature. Recommend replacing upper manifold with bottle wash. Also drain pump being held by zip tie. Need new drain pump. ; ordrng 1 W11162734 (manifold) and 1 WPW10448645 (spray arm) and 1 W10875047 (manifold)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC1
Near Allen, TX 75013
Chris
Job Details: 06/20/2022
Replaced lid. Tested. Unit checks good.
We serviced a
GE DISHWASHER
Model GDF630PSM3SS
Near Graham, WA 98338
Cejay
Job Details: 06/20/2022
Installed previously ordered user interface control. Unit did not power on. Needs new main control and user interface wire harness. Follow up scheduled for 06/28 8-12pm.; ordrng 1 WD21X10545 (harness asm door) and 1 WD21X25732 (CONFIGURED SERVICE MACHINE CONTROL BOARD)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Spanaway, WA 98387
Cameron M.
Job Details: 06/20/2022
"Customer concern is that rodent ate through wire to inlet valve, and unit not mounted. During initial inspection, found unit disassembled partially, water supply disconnected, drain hose disconnected, unit not mounted and sound dampening cloth rolled up on counter. Unable to fully test unit as unit is not hooked up to utilities. Found severed wires to inlet valves. Causing unit to not fill. Needs new wire harness. Unit Ned's to be mounted and hooked up to utilities. Advised customer unit not able to be cycle tested at this time. Follow up visit scheduled for 6/27 8-12; ordrng 1 W10850395 (harns-wire)"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2571XEM2
Near Dallas, TX 75219
Patrick
Job Details: 06/20/2022
"Cleared drain, installed updated drain tube. All checks ok."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW70HEBW2
Near Lewisville, TX 75067
John
Job Details: 06/20/2022
"Installed new control board, pump, harness. Cycle tested unit and found pressure switch failing. Replaced pressure switch from truck stock. All checks good.; used 1 WPW10448876 (SWITCH-WL) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RS25H5111BC/AA 01
Near Wylie, TX 75098
Chris
Job Details: 06/17/2022
Replaced icemaker and water valve. Cycled and filled good.
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN0DG
Near Puyallup, WA 98374
Cameron M.
Job Details: 06/17/2022
"Installed previously ordered door boot. Cycle tested unit 3x. on testing unit experienced large leak, due to inlet hose coming dislodged from boot. Cleaned water mess. Reinstalled inlet hose. Tested unit once more, all checks good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGCD2436SF0A
Near Plano, TX 75074
Chris
Job Details: 06/17/2022
Customer concern is unit not draining. Found clog in both air gap and drain hose. Cleared clogs. Tested. Unit checks good.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298AARS 01
Near Murphy, TX 75094
Chris
Job Details: 06/17/2022
"Customer concern is unit having intermittent cooling issues. At time of service Temps normal. Customer had log of temperatures throughout the day. Will need new evap covers and main board. ; ordrng 1 DA97-06323F (Ff evap cover) and 1 DA97-07656A (Freezer evap cover) and 1 DA41-00620B (Main pcb), states that autho needed"
We serviced a
KENMORE DISHWASHER
Model 665.12773K311
Near Coppell, TX 75019
John
Job Details: 06/17/2022
"Customer concern is DW leaking. Upno arrival customer advised that he wasnt sure he had a leak in the firstplace but found some loose board in kitchen and wanted to have it checked out. Removed toe kick and ran short cycle. Checked inlet and supply valves, wash motor and diverter, drain pump and hose as well as door seal and sweeper seal. No leaks found. Machine functioning as designed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBBC/AA14
Near Balch Springs, TX 75180
Patrick
Job Details: 06/17/2022
Installed im repair kit. All checks good
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SSM1WW
Near The Colony, TX 75056
Chris
Job Details: 06/17/2022
Replaced drain pump. Tested. Unit checks good. Shipping knob to customer. ; ordrng 1 WE01X23599 (knob)
We serviced a
LG DRYER-ELECTRIC
Model DLEX7177RM
Near Dallas, TX 75248
John
Job Details: 06/17/2022
"Customer concern is dryer making noise while in use. Found idler pulley squeeking as well as rear drum supports worn and hard to turn. Needs new idler pulley, drum supports, and belt.; ordrng 1 4561EL3002A (Idler pulley) and 2 4581EL3001E (Drum roller rear)s and 1 4400EL2001F (Belt)"
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILBS6
Near Dallas, TX 75252
John
Job Details: 06/17/2022
"Customer concern DW died during cycle. Tested power to control board, checks good. All buttons non responsive. Also found 2 screws missing from door. Needs new control board and screws. AHS to supply NLA parts.; ordrng 1 8564542 (electronic control) and 1 WPW10348409 (screw)"
We serviced a
GE COOKTOP
Model JP3322P1BG
Near Carrollton, TX 75007
Chris
Job Details: 06/17/2022
Customer concern is burners corroded. Found all four burners rusted and smoke during heating. Will need all 4 burners replaced. ; ordrng 1 WB30X260 (large hob element) and 1 WB30X261 (element 5') and 1 WB30X262 (thermal element-9'-l) and 1 WB30X261 (element 5')
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.2005299
Near Dallas, TX 75287
John
Job Details: 06/17/2022
"Customer concern washer not spinning or agitating. Found large amount of oil leaking from gear case and coupler shredded causing no spin or agitate. Needs new gear case, clutch, and coupler.; ordrng 1 3360629 (gear case) and 1 285753A (coupling,motor) and 1 WP8299642 (clutch)"
We serviced a
MAYTAG DISHWASHER
Model MDBH979SAW1
Near Plano, TX 75093
John
Job Details: 06/17/2022
"Customer concern DW leaking. Found water leaking from inlet assy on side of tub while unit is filling. Also found both door cables broken and springs missing as well as heating element damaged from object melting to it. Needs new inlet assy, heater, and door cables. Also found service valve under sink unable to close do to corrosion. Advised Customer that plumber will be needed to complete repair. ; ordrng 1 W10878507 (inlet tubing) and 1 W10316375 (inlet valve) and 1 WP8531323 (gasket) and 1 WPW10213825 (nut-tube) and 1 W10703867 (heater) and 2 WP717273 (washer)s and 2 8194001 (mount,door balance)s and 2 WP8270020 (door spring)s"
We serviced a
MAYTAG DRYER-ELECTRIC
Model PYE2300AYW 10
Near Dallas, TX 75238
John
Job Details: 06/17/2022
Customer concern dryer making squeeking noise while running. Found idler pully worn and loose as well as rear drum supports worn to the point they are loose and wobbly on shaft. Heeds new idler pully and rear drum supports.; ordrng 1 WP53-2287 (idler) and 2 LA1008 (roller)s
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA 11
Near Carrollton, TX 75007
Chris
Job Details: 06/17/2022
Replaced icemaker kit. Unit checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC4
Near Mesquite, TX 75181
Patrick
Job Details: 06/17/2022
Installed hinge. All checks good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Roy, WA 98580
Branden W.
Job Details: 06/17/2022
Installed new spray arm. Cycle tested 15 minutes. No leaks. Disposal backing up and no high loop causing sink water to back flow into dishwasher. Advised that the drain hose should be secured under sink above waterline of sink. Left failed part as it caused a water leak.
We serviced a
LG DISHWASHER
Model LDF7551ST
Near Puyallup, WA 98373
Cameron M.
Job Details: 06/17/2022
"Installed previously ordered drain pump, cycle tested unit 10x. All checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV40J3000EW/A2 02
Near Graham, WA 98338
Branden W.
Job Details: 06/17/2022
Dryer disassembled in garage at time of arrival. Customer concern is that unit does not heat. Replaced failed element. Vacuumed inside of dryer. Unable to reassemble as screws and hinges are missing. Unable to test as there is no power available. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
GE WALL OVEN
Model JT3800SH8SS
Near Buckley, WA 98321
Cameron M.
Job Details: 06/17/2022
"Customer concern is that display intermittently looses half of display. Checked unit for error codes via service mode, found no codes present. Cycle tested microwave for five minutes with bowl of water. Cycle tested oven on bake to 350 .Found unit display flickered segments of display, causing difficulty reading and setting temperatures for cooking. Needs new display ; ordrng 1 WB27X42846 (VFD MODULE)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW95HEDW0
Near Puyallup, WA 98372
Branden W.
Job Details: 06/17/2022
Installed new temp sensor. Unit still producing error. Unstacked dryer. Tested harness from sensor to board. Good. Found poor connection at board. Corrected connection. Cycle tested several cycles with several temperatures. All checks good at this time. Advised to call if issue returns.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE60M9900V/A3
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 06/17/2022
"Customer concern is that dryer needs check multiple cycles to dry clothes. Preformed airflow test, failed (yellow). Preformed temperature checks, in range. Cleaned and calibrated moisture sensors.cleaned and Vacuumed inside of unit. Advised customer dryer vent duct needs to be cleaned asap. Before use resumes to prevent further issues."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AV/A211
Near Forney, TX 75126
Patrick
Job Details: 06/17/2022
"Customer concern, unit won't advance through spin cycle under load. Tc1 error code. Temp sensor. Found connector mount broke at temp sensor connection. Wires torn. Must replace temp sensor and mounting bracket. ; ordrng 1 DC90-10128N (Thermistor) and 1 DC93-00580B (Harness)"
We serviced a
KENMORE REFRIGERATOR
Model 79574305810
Near Crandall, TX 75114
Patrick
Job Details: 06/17/2022
"Customer concern, deli tray for filling with water. Confirmed. Found ff drain tube clogged. Cleared. Tested unit. All checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US02
Near Forney, TX 75126
Patrick
Job Details: 06/17/2022
"Customer concern, unit going off balance during spin. Unit placed in barn on arrival. Mainly used to wash towels and animal bedding. Ran rinse and spin empty. Good fill, good agitate, proper h/c orientation, good drain, good spin. Calibrated unit. Loading issue likely causing fault."
We serviced a
FRIGIDAIRE WASHER-TOPLOAD
Model FFTW1001PW
Near Forney, TX 75126
Patrick
Job Details: 06/17/2022
"Replaced pressure sw, tested unit. All checks good."
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Heath, TX 75126
Patrick
Job Details: 06/17/2022
Replaced im fan. Unit checks good at this time.
We serviced a
KENMORE WALL OVEN
Model 79048853900
Near Tacoma, WA 98422
Branden W.
Job Details: 06/17/2022
Customer concern is that handle has come off of door.Found screw securing handle backed out. Reinstalled handle. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSQ8543JQ0
Near Tacoma, WA 98444
Branden W.
Job Details: 06/17/2022
"Customer concern is that washer would not spin. Was able to manually trigger lid switch and unit worked. Unable to replicate failure at time of service. Cycle tested numerous times, lid switch in good condition, wiring good. Timer good. Tested through rinse and spin. All checks good at this time."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AW/US 03
Near Tacoma, WA 98446
Branden W.
Job Details: 06/17/2022
"Installed new drain pump. Found hot and cold hoses reversed, corrected. Cycle tested on rinse cycle and heavy duty with deep fill. All checks good at this time. Secured drain hose with zip tie."
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN0DG
Near Puyallup, WA 98374
Cameron M.
Job Details: 06/17/2022
"Installed previously ordered door boot. Cycle tested unit 3x. on testing unit experienced large leak, due to inlet hose coming dislodged from boot. Cleaned water mess. Reinstalled inlet hose. Tested unit once more, all checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5640XW0
Near Puyallup, WA 98375
Cameron M.
Job Details: 06/17/2022
"Installed previously ordered capacitor. Cycle tested unit 10x, all checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS10
Near Murphy, TX 75094
Chris
Job Details: 06/17/2022
Replaced icemaker and bin. Cycled and filled good.
We serviced a
GE REFRIGERATOR
Model GDL20KCSABS
Near McKinney, TX 75069
Patrick
Job Details: 06/16/2022
Replace Def bimetal. No charge.; ordrng 1 WR50X122 (Def bimetal)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7040DW1
Near Dallas, TX 75243
John
Job Details: 06/16/2022
Installed new inlet valve. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV520AEP/XAA
Near Graham, WA 98338
Branden W.
Job Details: 06/16/2022
Customer concern is that dryer stopped powering on after a couple loads. Has had vant cleaned. Found open thermal cutoff causing unit to not operate. Replaced cut off. Performed airflow test. Zero airflow failed to register on meter. Found lint filter packed with lint. Cleaned filter. Tested airflow again. Passed. Thermal cut off failure due to customer not cleaning lint screen. Advised to clean filter after each load or this will happen again. ; used 1 DC96-00887C (THERMAL CUT-OFF) from stock
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW92HEFW0
Near Allen, TX 75013
Chris
Job Details: 06/16/2022
Customer concern is unit making loud noise during spin. Found tub bearing very noisy. Will need new outer tub and motor. ; ordrng 1 W10901175 (tub-outer) and 1 W10870751 (stator) and 1 WPW10544980 (rotor)
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA 10
Near Carrollton, TX 75010
Chris
Job Details: 06/16/2022
Replaced icemaker and parts. Unit checks good.
We serviced a
KITCHENAID DISHWASHER
Model KTDE204EWH3
Near Addison, TX 75001
John
Job Details: 06/16/2022
"Customer concern DW not draining. Unit full of water when I arrived. Used Cancel button and drained water out of unit. Ran test cycle, no faults stored. Test cycle finished with no error. Customer advised that the DW filled up with water when the disposal was recently clogged. Disposal was fixed and customer was unsure how to drain unit. Advised Customer on how to properly use all features of her DW. All checks good."
We serviced a
GE DISHWASHER
Model GSD3360K65SS
Near Irving, TX 75063
John
Job Details: 06/16/2022
Installed new drain solenoid assy. and timer. All checks good.
We serviced a
GE DISHWASHER
Model GDT655SSJ5SS
Near Irving, TX 75063
John
Job Details: 06/16/2022
Customer concern DW not draining. Found drain pump relays closing to start drain pump but pump not responding. Tried to remove unit to diagnose drain pump and found the cabinets on either side pressing against the s8des of the DW. Unable to uninstall DW. Advised Customer that a carpenter will be necessary in order to fix unit. Recommend replacing drain pump.; ordrng 1 WD19X24829 (drain pump kit)
We serviced a
LG WASHER-FRONTLOAD
Model WM5000HVA
Near Rockwall, TX 75032
Patrick
Job Details: 06/16/2022
"Replaced rotor, stator, and pressure sw. Proper fill, still no motor function. 120vac to ground through all three terminals. 11.6ohm between all motor windings. Must replace main control. ; ordrng 1 EBR79584102 (Main control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB5
Near Forney, TX 75126
Patrick
Job Details: 06/16/2022
"Customer concern, door opening too far. Found door hinges bent. Must replace. ; ordrng 1 W11504622 (Left hinge) and 1 W11504621 (Right hinge)"
We serviced a
GE REFRIGERATOR
Model LSS25XSTBSS
Near Carrollton, TX 75010
Chris
Job Details: 06/16/2022
Replaced light and switch. Lights working good. Still having cooling issues. Evap fan still not running intermittently. Need main board. ; ordrng 1 WR55X10942CT (refrigerator main bo)
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS1
Near Spanaway, WA 98387
Cameron M.
Job Details: 06/16/2022
"Installed previously ordered door seal. Cycle tested unit 3x, all checks good"
We serviced a
GE DISHWASHER
Model PDT785SYN2FS
Near South Hill, WA 98374
Cameron M.
Job Details: 06/16/2022
Customer concern is that hose came dislodged from dishwasher. Found bottle blaster hose came disconnected from upper spray arm manifold and bottle blaster assembly. Due to fatigued hose at connection point of spray arm asm and bottle blaster asm. Causing poor wash quality on upper rack. Needs new hose. Follow up visit scheduled for 6/28 1-5; ordrng 1 WD24X20262 (hose bottle blaster)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Tacoma, WA 98405
Cameron M.
Job Details: 06/16/2022
"Installed previously ordered wash pump, and grommet cycle tested unit 3x. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance. ; used 1 WPW10538166 (GROMMET) from stock"
We serviced a
LG DISHWASHER
Model LDF5545SS
Near Balch Springs, TX 75180
Patrick
Job Details: 06/16/2022
"Customer concern, unit not draining. Confirmed water in tub. Pump energizes but will not move water. Found impeller heavily damaged. Must replace drain pump. ; ordrng 1 ABQ75742501 (Drain pump)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4800BQ1
Near Dallas, TX 75228
Patrick
Job Details: 06/16/2022
Customer concern unit tumble but does not heat. Found discharge tube collapsed and fill of wet lint. Unit operating normally when disconnected. Customer must have vent professionally cleaned.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11061652022
Near Tacoma, WA 98405
Cameron M.
Job Details: 06/16/2022
"Customer concern is that dryer top gets hot and not drying clothes properly, also door not closing fully. Preformed airflow test, failed (yellow).found front panel bent at hinges, causing unit to not close fully. Also found power cord not mounted properly in strain relief, causing customer ability to see wire of power cord. Straightened front panel allowing door to close properly. Reseated power cord in strain relief. Cycle tested unit all checks good. Advised customer dryer vent duct needs to be cleaned."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Dallas, TX 75220
Patrick
Job Details: 06/16/2022
"Customer concern, fz temp display sometimes shows -10 before returning to set point. Unit likely programmed to increase cooling with extended door opening and or start of defrost cycle."
We serviced a
LG DISHWASHER
Model LUDP8997SN
Near Puyallup, WA 98374
Branden W.
Job Details: 06/16/2022
Customer concern is that dishwasher produces NE error. Found 120vac to various motor. Motor ohms at 4k. Motor does not operate. Needs new motor. Next appointment 6/23 1-5; ordrng 1 4681ED3001D (MOTOR ASSEMBLY)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5540SQ0
Near Spanaway, WA 98387
Branden W.
Job Details: 06/16/2022
Customer concern is that washer leaks from left side. Found hole in hose from pump to drain. Needs new hose. Unit missing front feet.; ordrng 1 WPW10096921 (hose)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Irving, TX 75061
John
Job Details: 06/16/2022
Customer concern upper dish rack adjuster is broken. Confirmed both adjusters dry rotted and cracked. Needs both adjusters replaced.; ordrng 4 WPW10195840 (positioner)s and 2 WPW10546503 (adjuster)s and 4 WPW10195839 (dishrack adjuster)s and 1 WPW10588164 (housing left) and 1 WPW10588165 (housing right) and 2 WPW10250162 (cover)s
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Irving, TX 75038
John
Job Details: 06/16/2022
Customer concern buttons not responding. Found plug that hold ribbon cable on control board broken causing ribbon cable to not hold in place. Also found sweeper seal disconnected from door. Needs new UI and Control Board and sweeper seal. AHS to supply out of stock parts.; ordrng 1 807545704 (console assembly) and 1 5304514670 (Control board) and 1 809006501 (gasket)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Irving, TX 75061
John
Job Details: 06/16/2022
Customer concern upper dish rack adjuster is broken. Confirmed both adjusters dry rotted and cracked. Needs both adjusters replaced.; ordrng 4 WPW10195840 (positioner)s and 2 WPW10546503 (adjuster)s and 4 WPW10195839 (dishrack adjuster)s and 1 WPW10588164 (housing left) and 1 WPW10588165 (housing right) and 2 WPW10250162 (cover)s
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6200KW
Near Garland, TX 75043
Patrick
Job Details: 06/16/2022
"Address incorrect. Customer has two locations, must call warranty company to amend address and model information."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW0
Near Lewisville, TX 75067
Chris
Job Details: 06/16/2022
"Customer concern is unit not heating. Found open heating element. Needs new element. ; ordrng 1 279838 (element,heater)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Frisco, TX 75035
Chris
Job Details: 06/16/2022
"Customer concern is unit not heating. Found open heating element. Replaced element. Tested. Unit checks good. ; used 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED6630HW1
Near Frisco, TX 75033
Chris
Job Details: 06/16/2022
Customer concern is unit not drying. Found unit heating good not yellow light on airflow tester which is poor for electric dryers. Instructed customer on vent cleaning.
We serviced a
GE WALL OVEN
Model JT952S0K3SS
Near Dallas, TX 75214
John
Job Details: 06/16/2022
Customer concern is wall oven shuts off while in operation. Found upper fan barely spinning and bearings grinding causing unit to over heat and reset. Needs new upper fan. Also found blocking underneath oven not strong suitable for removal and re-installatiin. Advised Customer that oven support structure will need to be repaired before repair can be completed.; ordrng 1 WB26T10018 (fan assy)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHW1
Near Tacoma, WA 98422
Cameron M.
Job Details: 06/16/2022
"Customer concern is that dishwasher starts cycle but doesn't fill. Cycle tested unit on all wash cycles, unit filled and washed without issue. Checked unit for error codes via service mode. Found no codes present. Advised customer on using high quality detergent. Advised customer on running faucet till water is at peak temp for best wash results. Advised customer to monitor and call if issue persists"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US
Near Puyallup, WA 98373
Branden W.
Job Details: 06/16/2022
Customer concern is that door boot is torn. Replaced torn door boot. Cycle tested. All checks good. Left failed part with customer as it caused leak.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV6OM9900AV5
Near Dallas, TX 75240
Chris
Job Details: 06/16/2022
Customer concern is unit leaking. Found top washer leaking from fabric softener dispenser. Needs new seal per Samsung. ; ordrng 1 DC62-00702A (Seal)
We serviced a
LG WASHER-FRONTLOAD
Model WM4370HKA
Near Garland, TX 75042
Chris
Job Details: 06/16/2022
Replaced valves and pressure switch. Tested. Unit checks. No leaks.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45T6000AW/A5 53
Near Tacoma, WA 98404
Branden W.
Job Details: 06/16/2022
Customer concern is that washer makes noise. Found drain pump clogged and unmounted causing no drain and noise. Cleaned and mounted pump. Cycle tested with a load of towels. No mechanical issues found. All checks ok.
We serviced a
MAYTAG DRYER-ELECTRIC
Model SDE3606AYW
Near Tacoma, WA 98445
Branden W.
Job Details: 06/16/2022
Customer concern is that dryer does not start. Found open thermal fuse causing unit to not start. Replaced fuse. Performed airflow test. Test good. Performed temperature check. Temperatures in range. All checks ok. ; used 1 WP40113801 (FUSE) from stock
We serviced a
GE DISHWASHER
Model ZBD6880NOOSS
Near Dallas, TX 75230
John
Job Details: 06/16/2022
Customer concern unit not mounted flush to cabinetry. Found screw holes for mount to big cause screws to loosen and unit to move. Straightened unit in space and drilled new holes for mounting screws. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC465HW2
Near Puyallup, WA 98371
Cameron M.
Job Details: 06/16/2022
"Customer concern is that washer makes noise during operation. checked for error codes via service mode found none.Cycle tested unit empty, found no mechanical defect. Cycle tested unit with customer provided load, found no defect. No mechanical defects found at time of service. Advised customer to monitor and call if issue persists."
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.63032101
Near Carrollton, TX 75006
John
Job Details: 06/15/2022
Customer concern dryer not heating. Found open thermal fuse causing no heat. Replaced thermal cut off from truck stock. Unit now heats. Ran vent checks and them check. Vent check fails yellow. Temp check fails. Temp inside unit remains the same for 1 minute then climbs very slowly. Removed blower and blower housing and found an abundance of lint build up. Removed lint build up and Temp checked again. Temp now in range as it should be. Advised Customer about having vents cleaned. ; used 1 279769 (THERMAL CUTOFF) from stock
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC215EW0
Near Garland, TX 75043
Patrick
Job Details: 06/15/2022
"Customer concern, unit not turning or heating. Replaced blown thermal fuse. Tested unit. All checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW2
Near Garland, TX 75043
Patrick
Job Details: 06/15/2022
"Customer concern, no wash or spin. Found drive pulley and cam worn smooth. Replaced from truck stock, tested unit. All checks good. ; used 1 W10721967 (CAM) from stock"
We serviced a
GE DISHWASHER
Model GDF520PGJ5BB
Near Coppell, TX 75019
John
Job Details: 06/15/2022
Installed new spray arms and wiring harness. Unit now heats and washes properly. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3 03
Near Irving, TX 75060
John
Job Details: 06/15/2022
"Customer concern dryer making metal on metal noise. Found idler pulley separated from braket and belt rubbing on metal bearing. Replaced idler assy and belt from truck stock.; used 1 6602-001655 (BELT), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA5471ABP/XAA
Near Irving, TX 75060
John
Job Details: 06/15/2022
Customer concern washer not filling with water. Customer stated that it only happened once after a load of jeans was put in. Tested inlet valves on cold warm and hot. Valves check good. Tested unit with load of clothes. Unit senses and adjusts properly then fills. Advised Customer about proper load size and distribution. Unit functioning as designed.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EF/A3 03
Near Gig Harbor, WA 98329
Cameron M.
Job Details: 06/15/2022
"Customer concern is that dryer does not heat. Found open heating element, causing unit to not heat. Installed new element. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Cycle tested unit 3x. All checks good ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
LG WASHER-FRONTLOAD
Model WM2301HR
Near Dallas, TX 75229
Patrick
Job Details: 06/15/2022
"Customer concern, unit loud. Confirmed. Found splines on rotor worn smooth, must replace. ; ordrng 1 $83.36 (Rotor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXB01
Near Dallas, TX 75211
Patrick
Job Details: 06/15/2022
Replaced door closer and damper assy. Tested unit all checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED49STBW1
Near Frisco, TX 75035
Chris
Job Details: 06/15/2022
Customer concern is unit not heating. Found open operating thermostat. Need to replace thermostat. ; ordrng 1 WP8318268 (thermostat)
We serviced a
KENMORE REFRIGERATOR
Model 11175505020
Near Allen, TX 75002
Chris
Job Details: 06/15/2022
Customer concern is unit leaking. Found Crack in flow meter on valve spraying out. Need new flow meter. ; ordrng 1 60148-0001702-00 (Flow meter)
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298AARS 01
Near Murphy, TX 75094
Chris
Job Details: 06/15/2022
Replaced fan motor and blade. Fan running good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 11
Near Gig Harbor, WA 98329
Cameron M.
Job Details: 06/15/2022
"Customer concern is that previous repair service stated pump is bad,and console cover needed to be replaced. Previous company returned with new pump ,said pump doesn't fit and sain unit needs replacement. Found unit disassembled internally. Drain pump assembly unmounted and disassembled. Drain pump and tub to pump hose removed from drain pump assembly. Factory pump left inside rear right corner of case. New pump left in box onto of unit. Advised customer needs to contact new for resolution."
We serviced a
GE WASHER-FRONTLOAD
Model WCVH4800K2WW
Near Gig Harbor, WA 98332
Cameron M.
Job Details: 06/15/2022
"Customer concern is that washer clicks at beginning of cycle but not run cycle. Cycle tested unit, found door lock failing to lock, causing unit to not run cycle. Unable to fully test unit, as unit does not lock. Needs new door lock. follow up visit scheduled for 6/23 1-5; ordrng 1 WH10X10008 (door lock)"
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA 00
Near Puyallup, WA 98373
Branden W.
Job Details: 06/15/2022
Customer concern is that normal light flashes and unit does not run. Normal light is leak error. Unit running cycle at time of service. Found inlet valve leaking causing issue. Replaced inlet valve. Cycle tested. All checks good. Customer removed baseboard trim that was installed in front of dishwasher. ; used 1 DD81-02265A (INLET VALVE) from stock
We serviced a
KENMORE WASHER-FRONTLOAD
Model 110.47081601
Near Tacoma, WA 98498
Cameron M.
Job Details: 06/15/2022
"Customer concern is that washer does not drain completely and makes noise during spin cycle. Cycle tested unit with customer provided load of mix hand towels and bath towels. Found failed tub bearing, causing unit to make noise during spin cycle. Cleared debris from drain pump. Needs new basket asm, rear tub and tub seal. Advised customer parts show NLA. AHS to supply parts. Advised customer unit needs to be made accessible for return visit. Requires auth ; ordrng 1 8182247 (basket) and 1 WP8181673 (gasket) and 1 W10772618 (tub-outer)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Mesquite, TX 75181
Patrick
Job Details: 06/15/2022
"Replaced keypad and door latch. Tested unit, all checks good"
We serviced a
AMANA DISHWASHER
Model ADB1100AWB4
Near Irving, TX 75062
John
Job Details: 06/15/2022
"Customer concern is DW not filling with water. Upon arrival customer states that the hot water is shut off to the building. Tested inlet vavle, checks good. Found water supply vavle under sink closed. Opened valve. Unable to test further do to water being unavailable. Informed Customer to contact RPS if any issues arise once water is restored."