We serviced a
LG RANGE
Model LREL6325D/ 00
Near Allen, TX 75002
Patrick
Job Details: 10/24/2022
"Customer concern, display partially lit. Confirmed. Replaced display board and control pre-ordered by square trade. Tested unit. All checks good."
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Tacoma, WA 98445
Cejay
Job Details: 10/24/2022
Installed previously ordered main control board and temperature probe. Cycle tested unit all checks good.
We serviced a
GE DISHWASHER
Model GSD3360D35SS
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 10/24/2022
"Installed previously ordered timer, cycle tested unit. All checks good"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H500AW/A2 11
Near Orting, WA 98360
Cameron M.
Job Details: 10/24/2022
"Customer concern is that washer does not drain and spin. Cycle tested unit via service mode, verified drain pump activation and motor movement. Cycle tested unit via rinse and spin, found unit drains slowly. Inspected drain pump clean out. Found no debris in strainer. Found debris in tub to pump hose. Causing unit to not drain and spin. Cleaned out Debris. Cycle tested unit. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC5
Near Mesquite, TX 75149
Jack
Job Details: 10/24/2022
"Customer concern unit is making a loud noise, found f3 e2 ( thermistor reading open or shorted) f0 e4(over suding) f2 e1(UI stuck botton). Blow through pressure hose not clogged. Tested UI is working correctly, tested unit on rise and spin underload. Unit checks all good, customer is using too much detergent educated customer."
We serviced a
MAYTAG WASHER-TOPLOAD
Model WTW4800BQ0
Near Mesquite, TX 75181
Jack
Job Details: 10/24/2022
"Replaced machine wire harness and tested on rise and spjn and drain and spin, unit checks all good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF4A
Near Lakewood, WA 98499
Cejay
Job Details: 10/24/2022
"Installed previously ordered sump assembly, gasket, sensor, support, cover and spray arm. Cycle tested dishwasher all checks good no leaks."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Tacoma, WA 98406
Cejay
Job Details: 10/24/2022
Customer concern is that dishwasher fills with water but then makes a grinding noise during wash cycle. Found stripped wash pump causing noise during operation. Needs new pump and motor. Follow up scheduled for 11/02 1-5pm; ordrng 1 WPW10591570 (pump&motor)
We serviced a
KITCHENAID DISHWASHER
Model KUDC10IXWH7
Near University Place, WA 98466
Cameron M.
Job Details: 10/21/2022
"Customer concern is that dishwasher leaks water from airgap. Found debris in airgap to disposal hose, causing unit to overflow airgap. Cleared debris from airgap hose. Cycle tested unit, all checks good"
We serviced a
MAYTAG DRYER-GAS
Model n/a
Near Puyallup, WA 98374
Cejay
Job Details: 10/21/2022
Customer concern is that dryer is making a noise during operation and is not heating properly. Preformed airflow test pass. Tempeture checks good.Found broken fan wheel causing noise during operation. Needs new fan wheel. Follow up scheduled for 10/26 8-12pm; ordrng 1 WP697772 (WHEEL)
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN1WW
Near Chicago, IL 60639
Chris
Job Details: 10/21/2022
Replaced gearcase and belt. Tested with customer. Unit checks good.
We serviced a
SPEED QUEEN WASHER-TOPLOAD
Model AWN432SP113TW04
Near Tacoma, WA 98406
Cameron M.
Job Details: 10/21/2022
"Customer concern is that washer leaks a little water from bottom front of unit during operation. Cycle tested unit 5x, unable to duplicate customer concern of active leaks. Found evidence of spash over. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals. Advised customer to monitor and record and call if issue persists."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model n/a
Near Puyallup, WA 98374
Cejay
Job Details: 10/21/2022
"Customer concern is that washer will not start but powers on. Pulled error codes via service modeF7E5,F2E1, manual activation of spin failed. Found damaged slider disk causing F7E5 error. Installed new slider disk. Manual activation of agitate and spin operations good. Cycle tested washer all checks good. ; used 1 W10734521 (SLIDER) from stock"
We serviced a
GE WALL OVEN
Model ZET2SOM1SS
Near Dallas, TX 75229
Jack
Job Details: 10/21/2022
Tech was assigned as a helper;
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED86HEBW0
Near Tacoma, WA 98406
Cameron M.
Job Details: 10/21/2022
"Customer concern is that dryer makes rattling noise during operation. Cycle tested unit. Found cracked wheel, causing unit to make noise rattling noise during operation. Also found worn cranked, belt. Needs new wheel and belt. Follow up visit scheduled for 10/31 8-12; ordrng 1 WPW10211915 (WHEEL) and 1 661570V (BELT)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US
Near Chicago, IL 60639
Chris
Job Details: 10/21/2022
Customer concern is unit fills and drains but no wash. Found wash motor hums trying to pump. Need to replace wash pump. ; ordrng 1 5304519906 (Motor)
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MVWB955FW1
Near Puyallup, WA 98374
Cejay
Job Details: 10/21/2022
Customer concern is that washer is leaking more and is going OOB. Apon arrival UI did not power on. Tested harness for continuity good. 120v incoming to main board. DC voltage to UI unstable. Called into Auth department for replacement. Auth number 325JPCI
We serviced a
FRIGIDAIRE RANGE
Model FFEF3043LSK
Near Tacoma, WA 98407
Cameron M.
Job Details: 10/21/2022
"Installed previously ordered main control, overlay and temperature probe. Cycle tested unit, all checks good."
We serviced a
KITCHENAID COOKTOP
Model KICU569XBL00
Near Dallas, TX 75287
Jack
Job Details: 10/21/2022
Tech was assigned as a helper; snapped 1 QuickPics
We serviced a
LG WASHER-FRONTLOAD
Model WM3370HWA
Near Coppell, TX 75019
John
Job Details: 10/21/2022
"Customer concern is washer giving UE error on some loads. Ran service cycle, no errors found. Load tested with 5 towels, unit washes, drains, and spins as designed. Machine functioning as designed."
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS08
Near Allen, TX 75002
John
Job Details: 10/21/2022
Installed new control board. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Dallas, TX 75248
Jack
Job Details: 10/21/2022
"Replaced sump and tested unit, unit checks all good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW4
Near Dallas, TX 75228
Jack
Job Details: 10/21/2022
"Customer concern seal fell off of door lid, found lid hinge cracked, not closing properly. Must replace lid assembly to correct issue. ; ordrng 1 W11101059 (Lid assembly)"
We serviced a
AMANA RANGE
Model n/a
Near Dallas, TX 75228
John
Job Details: 10/21/2022
Customer concern is center glass has slid down inside of door. Found no insulation in door and 3 missing screws that secure glass in door. Needs new insulation and screws.; ordrng 1 WPW10278991 (insulation) and 4 WPW10031790 (screw)s
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW
Near Chicago, IL 60659
Chris
Job Details: 10/21/2022
Customer concern is unit making loud noise during spin. Found gewrcase bearing failed causing loud noise. Will need to replace gearcase. ; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (washplate) and 1 W10734521 (slider)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 01
Near Tacoma, WA 98445
Cameron M.
Job Details: 10/21/2022
"Customer concern is that washer leaks alot of water from rear right corner under washer. Cycle tested unit. found oversuds conditions present, causing unit to leak from rear vent during operation. Also found failed tub bearing, causing unit to make loud noise during spin cycle. Needs new tub assembly , basket assembly and door boot. Requires auth. Requires second tech. Advised customer parts show out of stock. AHS TO SUPPLY. ; ordrng 1 DC97-19636A (TUB-REAR) and 1 DC97-17037E (BASKET) and 1 DC97-18094B (BELLOWS)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45N3050AW/A4 01
Near Spanaway, WA 98387
Cejay
Job Details: 10/21/2022
Installed previously ordered main control board. Cycle tested washer with customer provided load all checks good. Advised customer on proper loading practices.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS 5
Near Eatonville, WA 98328
Cejay
Job Details: 10/21/2022
Customer concern is that dishwasher will fill with water but will not start. Voltage to wash motor 120v but no operation. Needs new pump and motor assembly. Follow up scheduled for 11/1 8-12pm; ordrng 1 W11025157 (PUMP&MOTOR)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED92HEFW0
Near Eatonville, WA 98328
Cejay
Job Details: 10/21/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (red). Found open element causing dryer not to heat. Needs new element. Installed new element. Cycle tested dryer all checks good. Advised customer dryer vents need service.; used 1 WP8544771 (ELEMENT) from stock
We serviced a
GE COOKTOP
Model ZGU385NSM2SS
Near Dallas, TX 75229
John
Job Details: 10/21/2022
Installed new gas valve and burner assy. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW4
Near Spanaway, WA 98387
Cameron M.
Job Details: 10/21/2022
"Installed previously ordered console. Began gearcase Instalation found heavily damaged spanner nut , causing removal of gearcase to not be passable without cutting out old spanner nut. Needs new spanner nut. Follow up visit scheduled for 10/27 10-2; ordrng 1 W10909670 (NUT-SPANER)"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Chicago, IL 60644
Chris
Job Details: 10/21/2022
Replaced parts for burners. Tested with customer. All burners light good.
We serviced a
KENMORE WASHER-TOPLOAD
Model n/a
Near DuPont, WA 98327
Cejay
Job Details: 10/21/2022
Customer concern is that washer would not complete cycle. Found failed lid switch causing washer not to operate intermittently. Needs new lid switch. Follow up scheduled for 11/1 10-2pm; ordrng 1 WP8318084 (SWITCH-LID)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US 03
Near Chicago, IL 60639
Chris
Job Details: 10/19/2022
Customer concern is unit making noise and not spinning. Found basket and tub bouncing due to bad suspension rods. Need to replace suspension. ; ordrng 4 DC97-16350U (Suspension)s
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF337AAG/XAA
Near Puyallup, WA 98375
Cejay
Job Details: 10/19/2022
"Customer concern is that washer ran spin cycle for multiple hours and is producing a smell and is leaking. Found door seal damaged causing leak. Also found fallen basket causing OOB issues needs new rear tub, spin basket assembly and door boot. Advised customer parts show discontinued and may take time to recive. AHS to supply. Requires second tech.; ordrng 1 DC97-12604A (Spin basket assembly) and 1 DC97-12957A (Rear tub) and 1 DC64-00802A (Door boot)"
We serviced a
GE RANGE
Model J2B918WEK2WW
Near Tacoma, WA 98498
Cejay
Job Details: 10/19/2022
Installed previously ordered bake element. Cycle tested oven to verify repair. All checks good
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022994103
Near Steilacoom, WA 98388
Cejay
Job Details: 10/19/2022
"Customer concern is that washer is not spinning. Found worn motor coupling causing washer not to spin needs new motor coupling. Installed new motor coupling. Cycle tested washer all checks good ; used 1 285753A (COUPLING,MOTOR) from stock"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US 03
Near Little Elm, TX 75068
John
Job Details: 10/19/2022
Customer concern is that the detergent drawer is cracked causing fabric softener to be rinsed out of drawer with detergent. Confirmed drawer is cracked between detergent and softener cups. Needs new detergent assy.; ordrng 1 DC97-20589D (ASSY DETERGEN)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS0
Near Garland, TX 75042
Jack
Job Details: 10/19/2022
"Customer concern, unit electrocuted him when he touched the door after previous company worked on unit. Found faulty repair done to feed line in junction box. Line wires simply twisted together and wrapped with electrical tape. Verified concern as frame of unit tested live. Discovered failed electrical line from main panel to unit causing issue. Must send electrician to repair. Left feed line capped with breaker turned off."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA5451ANW/XAA 02
Near McKinney, TX 75069
John
Job Details: 10/19/2022
"Customer not home. Called number, no answer. Will need to be reschedualed.; snapped 2 QuickPics"
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Allen, TX 75002
John
Job Details: 10/19/2022
"Cuwtomer concern is dryer started and then just stopped. Checkedall fuses, checks good. Checked start button, checks good. Checked door switch, fails continuity check. Needs new door switch.; ordrng 1 WE04X28977 (Door switch)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW
Near Plano, TX 75074
Jack
Job Details: 10/19/2022
"Customer concern unit is not turning on, found error code F0 E5 ( off balance). Tested unit on rinse and spin, found basket wobbling badly. hub must be replaced along with agitator and suspension rods. Unable t to remove agitator manually. Will need to cut out. ; ordrng 1 W10752283 (Washplate) and 1 W11130362 (Suspension rods set of 4) and 1 W10528947 (Hub)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.26294694
Near Plano, TX 75093
John
Job Details: 10/19/2022
"Customer concern is washer not draining or spinning, makes humming noise. Found bearings on motor siezed and barely spinning. Drain pump checks good. Gearcase leaking small amount of oil but spins easily by hand. Needs new motor.; ordrng 1 WP661600 (drive motor) and 1 285753A (coupling,motor)"
We serviced a
LG WASHER-FRONTLOAD
Model WM3670HWA
Near Puyallup, WA 98375
Cameron M.
Job Details: 10/19/2022
"Customer concern is that washer does not drain and spin. Cycle tested unit via service mode. Found coin drain pump impeller, causing unit to not drain. Removed coin, cycle tested unit. All checks good. Advised customer on using high quality detergent for best wash results Also advised customer on regular cleaning intervals. Collected payment via debit card."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW92HEFC0
Near Wylie, TX 75098
Jack
Job Details: 10/19/2022
"Replaced dispenser switch and tested unit in quick wash, unit checks all good."
We serviced a
GE WALL OVEN
Model JKP15WOA2WW
Near Puyallup, WA 98371
Cameron M.
Job Details: 10/19/2022
"Installed previously ordered door lock motor. Cycle tested unit 3x, all checks good"
We serviced a
SAMSUNG DRYER-GAS
Model DVG50M7450W/A3
Near Chicago, IL 60618
Chris
Job Details: 10/19/2022
Replaced belt and pulley. Tested with customer. Unit checks good
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6500EV-A3
Near Rowlett, TX 75088
Jack
Job Details: 10/19/2022
"Customer concern unit is making a loud noise, open unit up and found both back rollers bad, replaced. Also found belt loose changed belt and tested unit. ; used 1 6602-001655 (Belt), and 2 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB725BW0
Near Gig Harbor, WA 98332
Cejay
Job Details: 10/19/2022
Customer concern is that washer goes OOB easily found worn hub and failed bearing causing noise and OOB issues. Needs new bearing and hub assembly. Requires auth.; ordrng 1 W10820039 (HUB) and 1 W10435302 (bearing)
We serviced a
WHIRLPOOL RANGE
Model GMC305PRS01
Near Gig Harbor, WA 98332
Cejay
Job Details: 10/19/2022
"Customer concern is that oven is making a buzzing noise intermittently during operation. Noise coming from blower fan, loudness increases after prolonged operation of oven. Needs new blower fan. Requires Auth. ; ordrng 1 WPW10016550 (BLOWER)"
We serviced a
GE DISHWASHER
Model GDT580SSF2SS
Near Puyallup, WA 98372
Cameron M.
Job Details: 10/19/2022
"Customer concern is that dishwasher leaks water from airgap. Found debris in airgap to disposal hose, causing airgap to overflow. Cleared debris. Cycle tested unit 3x. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals."
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS1
Near Coppell, TX 75019
John
Job Details: 10/19/2022
Customer concern is oven not heating quickly enough. Entered service mode and found all relays working properly. Continuity check on bake element fails. Needs new bake element.; ordrng 1 W10779716 (elmnt-bake)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Rowlett, TX 75089
Jack
Job Details: 10/19/2022
"Customer concern unit has a sheet stuck inside the washer, found sheet stuck between agitator and tub. Removed sheet and tested unit. Found agitator has small warp allowing sheet to get sucked into. Unit needs agitator replaced. ; ordrng 1 W11550891 (Agitator complete)"
We serviced a
WHIRLPOOL DISHWASHER
Model SHU5000-1
Near Tacoma, WA 98445
Cejay
Job Details: 10/19/2022
Customer concern is that dishwasher dose not start. Found failed door switch causing dishwasher not to start needs new door switch. Advised customer parts show discontinued and may take time to recive. FAH to supply ; ordrng 1 303920 (Door switch)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6200AW/A2
Near Tacoma, WA 98443
Cameron M.
Job Details: 10/19/2022
"Arrived to install previously ordered door boot. Customer requests reschedule appointment, due to septic issues customer advised home has zero drainage ability. Follow up visit scheduled for 10/25 10-2; schdld next appmnt for 10/25 TUE 10-2"
We serviced a
ELECTROLUX RANGE
Model EW30EF65GSH
Near Eatonville, WA 98328
Cameron M.
Job Details: 10/19/2022
"Installed previously ordered relay board, cycle tested unit. All checks good. Customer declined to retain old part. Collected payment via card Payment."
We serviced a
GE DISHWASHER
Model GDP665SYN2FS
Near Puyallup, WA 98375
Cejay
Job Details: 10/19/2022
"Installed previously ordered wash pump and rollers, cycle tested dishwasher all checks good."
We serviced a
WHIRLPOOL WALL OVEN
Model WOCA7EC0HN00
Near Dallas, TX 75218
Jack
Job Details: 10/19/2022
"Customer concern, glass is cracked on microwave iner door. Needs microwave door replaced. ; ordrng 1 W11168699 (Door assembly)"
We serviced a
GE WASHER-FRONTLOAD
Model WCVH4800K2WW
Near Dallas, TX 75219
Jack
Job Details: 10/19/2022
"Replaced drain pump and tested, unit checks all good."
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FLEB8200FS1
Near Dallas, TX 75202
Jack
Job Details: 10/19/2022
"Customer concern unit is leaking, confirmed. Found transmission leaking from tub seal. Unit heavily rusted as a result. Photos attached. Must replace transmission, motor, belts, and tensioner. Laundry center, requires total tub removal. Must send two men and allow 3 hrs for complete repair; ordrng 1 134736400 (Transmission repair kit) and 1 134159500 (Motor) and 1 134511600 (V belt) and 1 131862900 (Pulley)"
We serviced a
GE DISHWASHER
Model GDF530PGM0WW
Near Carrollton, TX 75006
John
Job Details: 10/19/2022
"Customer concern is DW not draining. Customer advised that she had a plumber out and he found that the drain plug in disposal had not been removed but instead had a hole punched in it and was clogged. Plumber removed plug and unit began draining properly. Then a couple days later while using disposal, it literally fell off of bottom of sink. Advised Customer that a plumber will be needed to resolve issue with disposal. Drain on DW checks good."
We serviced a
LG WASHER-FRONTLOAD
Model WM2301HW
Near Irving, TX 75063
John
Job Details: 10/19/2022
Installed new drain pump and pressure switch. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV400EWHDWR/AA
Near Irving, TX 75062
John
Job Details: 10/19/2022
Customer concern is dryer not heating. Confirmed no heat. Found open heating element causing no heat issue. Replaced heating element from truck stock. All checks good.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7500GW0
Near Spanaway, WA 98387
Cameron M.
Job Details: 10/19/2022
"Customer concern is that washer does not drain and spin.found F0e3(overload) f2e1(ui stuck button) via service mode. Cycle tested unit 3x via service mode, no defect found. Cycle tested unit with customer provided load of towels, no defect found. Advised customer to monitor and call if issue persists. Also Advised customer on using high quality detergent for best wash results."
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA 01
Near Chicago, IL 60651
Chris
Job Details: 10/19/2022
Installed spray arm vane. Wrong dispenser ordered. Ordering correct dispenser. ; ordrng 1 DD59-01003A (Dispenser)
We serviced a
GE LAUNDRY CENTER
Model GUD27GSPM1DG
Near Des Plaines, IL 60018
Chris
Job Details: 10/19/2022
"Customer concern is unit not spinning. Found belt had came off motor and pulley again. Tightened motor. When spinning belt wobbles. Will need new motor with pulley and drive pulley with belt. ; ordrng 1 WH49X27323 (kit transmission pul) and 1 WH49X27319 (kit washer motor and) and 1 WE12X27300 (belt drive), states that autho needed"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC215EW1
Near Rowlett, TX 75089
Jack
Job Details: 10/17/2022
"Customer concern unit will not turn on, tested unit found timer not sending power to push to start button. Found start button broken, unit needs timer and start button replaced. ; ordrng 1 WPW10185982 (Timer) and 1 WPW10117655 (Switch push to start) and 1 W10861225 (Door handle)"
We serviced a
GE WASHER-TOPLOAD
Model GTWS8655D0MC
Near Lake Tapps, WA 98391
Cameron M.
Job Details: 10/17/2022
"Customer concern is that washer produces clicking noise during agitation. Cycle tested unit empty, no issue. Cycle tested unit with load of heavy towels, unit produced clicking noise. Found shifter fork allows shifter to rest beyond prescribed position. Re aligned shifter fork, tested unit again with added towels, no defect. All checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Dallas, TX 75243
Jack
Job Details: 10/17/2022
"Customer concern unit is not installed correctly, reinstalled unit and tested unit checks all good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Chicago, IL 60651
Chris
Job Details: 10/17/2022
"Customer concern is unit not starting cycle. Unit unplugged on arrival. Plugged unit in and drain pump started running. Error code stored for long fill. Checked valve screens and are clear. Ran manual test on valves and filling good. Unit needs new main board. ; ordrng 1 W11417466 (Main board), states that autho needed"
We serviced a
GE DISHWASHER
Model ZBD6880N00SS
Near Plano, TX 75093
John
Job Details: 10/17/2022
Installed new control board. Board failed immediately after power was restored. Checked all components for a short. None found. Control board bad out of box. Needs new control board.; ordrng 1 WD21X10373 (dishwasher control m)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED6230HW1
Near Plano, TX 75074
John
Job Details: 10/17/2022
Customer concern is dryer not drying well enough. Air Fluff and Temp check passes. Unit fails vent check red. Advised Customer that vents need to be cleaned in order to avoid further issues. Unit functioning as designed.
We serviced a
GE DISHWASHER
Model ZDT915SSJ0SS
Near Dallas, TX 75230
Jack
Job Details: 10/17/2022
"Replaced sump gasket and tested unit checks all good found no more leaks, also fixed drain hose leak. Checked unit again checks all good"
We serviced a
LG DRYER-ELECTRIC
Model DLE7300VE
Near McKinney, TX 75069
John
Job Details: 10/17/2022
Installed new door assy. All checks good.
We serviced a
GE WALL OVEN
Model JT5500SF3SS
Near McKinney, TX 75071
John
Job Details: 10/17/2022
Customer concern is oven not heating to proper temp. Preheated unit to 350 degrees and monitored temp for 20 mins. Unit heats and holds 348 degrees. Advised customer about how oven preheats and why the temp reading from their spring thermometer would read differently from untill unit is fully preheated. Oven functioning as designed.
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN1WW
Near Chicago, IL 60639
Chris
Job Details: 10/17/2022
Customer concern is unit not spinning. Found failed gearcase bearing causing restriction during spin and loud noise. Need to replace gearcase. ; ordrng 1 WH01X27538 (belt drive) and 1 WH38X27335 (platform trans asm k)
We serviced a
GE WASHER-TOPLOAD
Model WJRE5550K2WW
Near Chicago, IL 60651
Chris
Job Details: 10/17/2022
"Customer concern is unit not starting and flashing. Found multiple issues. Lid switch contacts corroded. Also start button not engaging. Control panel cracked where is holds pressure switch and pressure switch mount broken. Need new control panel with main board, lid switch and pressure switch. ; ordrng 1 WH12X10413 (switch pressure) and 1 WH42X10745 (backsplash asm) and 1 WH12X10439 (board asm mounted) and 1 WH12X10334 (washing machine lid)"
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN1WW
Near Lewisville, TX 75077
John
Job Details: 10/17/2022
"Came to diagnose washing machine. Found washer has been uninstalled and placed outside. Advised Customer that unit must be installed with water hookups, drain hose and power in order to test unit. No work done because I was unable to test unit."
We serviced a
GE COOKTOP
Model PP9830SJ2SS
Near Coppell, TX 75019
John
Job Details: 10/17/2022
Customer concern is FR burner not working and ot surface light stays on. Confirmed hot surface light stays on and infinite switch difficult to turn. Needs new infinte switch and burner.; ordrng 1 WB24X10176 (Dual infinite switch) and 1 WB30T10133 (radiant element F/R)
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Chicago, IL 60644
Chris
Job Details: 10/17/2022
"Customer concern is front left burner not lighting. Found electrode cracked and not sparking. Need new electrode and module. ; ordrng 1 74009098 (module,spark) and 1 W11241684 (harns-wire) and 1 W11208293 (igntr-surf)"
We serviced a
GE RANGE
Model PGP976SET4SS
Near Irving, TX 75063
John
Job Details: 10/17/2022
Installed new valve and knobs. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC400XW1
Near Dallas, TX 75229
Jack
Job Details: 10/17/2022
"Customer concern unit is shaking a lot, tested unit on drain and spin and on rise and spin. Tested unit under load, found suspension rods weak. Causing unit to shake underload, unit needs suspension rods replaced. ; ordrng 1 W10780051 (Suspension rods set of 4)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Puyallup, WA 98372
Cameron M.
Job Details: 10/17/2022
"Customer concern is that dryer timer does not advance. Verified power supply voltage to unit, good 240v supplied. Verified continuity of heating element, good. Tested thermostats ,good. Found faulty contacts in timer, causing unit to run till customer intervention. Needs new timer ; ordrng 1 WPW10185982 (TIMER)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF120PAFS0
Near Tacoma, WA 98405
Cejay
Job Details: 10/17/2022
Customer concern is that dishwasher is not drying. Found open heater element causing not drying symptoms. Needs new element. Follow up scheduled for 10/26 1-5pm; ordrng 1 W10518394 (HEATER)
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW3505FW1
Near Steilacoom, WA 98388
Cejay
Job Details: 10/17/2022
"Customer concern is that washer will not complete cycle and shows error code F3E1. Pulled error codes via service mode F3E1,F6E3,F5E3,F8E1. Cleared errors. Checked pressure hose for kinks, holes and blockages. Forced pressure sensor into flood alarm. Preformed diagnostics cycle. Cycle tested washer F3E1, installed new water level switch, error persists. Needs new ACU and water level switch. Follow up scheduled for 10/25 1-5pm; ordrng 1 WPW10448876 (Sensor) and 1 W11201284 (CNTRL-ELEC)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF4A
Near Lakewood, WA 98499
Cejay
Job Details: 10/17/2022
"Dishwasher was unmounted from cabinet apon arrival. Customer concern is that dishwasher has has some intermittent leak issues in the past but is not leaking from underneath and lower spray arm will fall down. Found turbidity sensor had fallen from sump assembly due to waterline pressing on sensor. Sump assembly damaged causing turbidity sensor not to stay mounted in sump causing leak. Dishwasher does not have highloop. Found worn lower spray arm supports causing spray arm to fall. Needs new sump assembly and gasket, turbidity sensor an lower spray arm cover and support and lower spray arm. Follow up scheduled for 10/24 10-2pm ; ordrng 1 807145201 (COVER) and 1 5304518968 (SUPPORT) and 1 154723801 (SUMP ASSEMBLY) and 1 154246801 (GASKET) and 1 154762601 (SENSOR) and 1 5304507158 (SPRAY ARM)"
We serviced a
JENN-AIR RANGE
Model JES9800CAB01
Near Tacoma, WA 98498
Cejay
Job Details: 10/17/2022
Installed previously ordered infinite switch and knob. Cycle tested burner all checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Tacoma, WA 98445
Cejay
Job Details: 10/17/2022
"Customer concern is that dryer is not heating. Preformed airflow test failed (red) found dryer vent hanging from wall unsecured. Confirmed 240v to dryer.Found open thermal cutoff causing dryer not to heat. Needs new thermal cutoff kit. Removed debris from lint chute, installed new thermal cutoff kit. Preformed airflow test on air cycle good. Cycle tested dryer to verify operation of element good. Advised customer dryer vent needs to properly installed for adequate ventilation. ; used 1 W10900067 (CUTOFF-TML) from stock"
We serviced a
KENMORE DRYER-ELECTRIC
Model 79681282310
Near Puyallup, WA 98371
Cameron M.
Job Details: 10/17/2022
"Customer concern is that dryer does not vent properly. Found torn vent hose, causing unit to vent to surrounding areas. Trimmed and seated vent hose. Cycle tested. All checks good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC400VW0
Near Tacoma, WA 98445
Cameron M.
Job Details: 10/17/2022
Installed previously ordered door switch and timer. Cycle tested unit. All checks good. Customer declined to retain old part. Collected 444.08 via check
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Spanaway, WA 98387
Cameron M.
Job Details: 10/17/2022
"Customer concern is that dishwasher does not power and start cycle. Verified power supply voltage to unit, good 120v supply. Verified power from main control, good 13.8dcv. Found failed user interface, causing unit to not power and start cycle. Needs new user interface. Follow up visit scheduled for 10/26 1-5; ordrng 1 WD21X23461 (KIT SVC UI TOP LOGIC)"
We serviced a
FRIGIDAIRE RANGE
Model FFEF3050LSP
Near Puyallup, WA 98375
Cejay
Job Details: 10/17/2022
"Installed previously ordered door lock motor, verified operation of new door lock motor. Verified operation of bake and broil elements all checks good"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC0
Near Spanaway, WA 98387
Cameron M.
Job Details: 10/17/2022
"Installed previously ordered drain pump. Cycle tested unit, all checks good"
We serviced a
GE DISHWASHER
Model GDF610PGJ2WW
Near Spanaway, WA 98387
Cameron M.
Job Details: 10/17/2022
"Customer concern is that dishwasher does not power on and start cycle. Verified power supply voltage to unit good 120v supply. Tested dc voltage from main board, good 14.09vdc. Found failed user interface, causing unit to not power and start cycle needs new user interface. Follow up visit scheduled for 10/26 1-5; ordrng 1 WD21X32000 (CONFIGURED UI BOARD)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AV/A2 51
Near Spanaway, WA 98387
Cejay
Job Details: 10/17/2022
"Customer concern is that washer will not start. Door lock operational, preformed spin test error 3C2. Found failed Inverter board and hall sensor causing 3C2 error. Needs new stator assembly and Inverter board. Advised customer parts show out of stock and may take time to recive. Requires Auth ; ordrng 1 DC31-00111A (MOTOR BLDC-ASSY STATOR) and 1 DC92-01531C (ASSY PCB KIT)"
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Dallas, TX 75208
Jack
Job Details: 10/17/2022
"Replaced Cooke top interface, module and user interface, tested unit checks all good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4800BQ1
Near Dallas, TX 75201
Jack
Job Details: 10/17/2022
"Replaced motored and tested, unit checks all good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADB1
Near Garland, TX 75043
Jack
Job Details: 10/17/2022
"Customer concern unit is not draining, tested drain pump. Found impeller broken, unit needs drain pump. Customer declined estimate."
We serviced a
GE RANGE
Model JGBP30DEA2WH
Near Dallas, TX 75244
John
Job Details: 10/17/2022
"Customer concern is oven not heating. Found bake igniter recieving no voltage at all. Tested broil element and ignitor, tests good. Found control boardb sending 120v to broil igniter and 0v to bake igniter. Needs new control board.; ordrng 1 WB27K10143 (control t08-2k) and 1 WB2X9154 (igniter)"
We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA01
Near Maywood, IL 60153
Chris
Job Details: 10/17/2022
Customer concern is oven light flickers. Found door switch contacts are shorting causing oven light to flicker. When moving switch plunger around it stops flickering. Need new door switch. ; ordrng 1 DG34-00006A (Door switch)