We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48H7400EW/A2
Near Sumner, WA 98391
Cameron M.
Job Details: 09/19/2022
"Installed previously ordered baffle,element and support. Cleaned and Vacuumed inside of unit. Cycle tested unit. All checks good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Puyallup, WA 98374
Cameron M.
Job Details: 09/19/2022
"Installed previously ordered parts, cycle tested unit. All checks good"
We serviced a
LG WASHER-FRONTLOAD
Model WM0642HW
Near Puyallup, WA 98375
Cameron M.
Job Details: 09/19/2022
"Customer concern is that washer leaks a lot of water during operation . Found dispenser to tub hose dislodged, causing unit to leak during operation. Connected hose, cycle tested unit, inspected all points of potential leak. All checks good advised customer on regular cleaning intervals. Also advised customer on proper loading practices. Also advised customer on using high quality detergent for best wash results"
We serviced a
GE DRYER-ELECTRIC
Model n/a
Near Carrollton, TX 75007
John
Job Details: 09/19/2022
"Customer concern is dryer not comming on. Checked outlet 0 vac. Found tripped breaker for dryer. Reset breaker, unit now comes on and heats. Power terminal checks good. Ran temp check, passes. Ran vent check, soft fails yellow. Advised Customer that vents will need to be cleaned in order to avoid any further issues with dryer. All checks good. Unit functioning as designed."
We serviced a
GE DISHWASHER
Model GDF510PGR0BB
Near Princeton, TX 75407
Patrick
Job Details: 09/16/2022
"Customer concern unit is not draining, found air gap clogged. Unclogged air gap and tested drain all checks good."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW96HEAC0
Near Murphy, TX 75094
Patrick
Job Details: 09/16/2022
"Replaced shocks, noise remains intermittent. Unit consistently complete cycle. Ok tests ok."
We serviced a
FRIGIDAIRE WASHER-FRONTLOAD
Model ATF600FS2
Near Sachse, TX 75048
Patrick
Job Details: 09/16/2022
"Customer concern unit will not spin, tested unit found door lock bizzing loudly. Needs door lock replaced E23, also found drain pump open. Drain pump needs to be replaced. Recommend order control board also, no voltage to pump. Electric failure may have failed drain relay on board. Replace door lock and pump first. ; ordrng 1 137221600 (Drain pump) and 1 131763256 (Door lock) and 1 137006030 (Control board)"
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA 00
Near Spanaway, WA 98387
Cejay
Job Details: 09/16/2022
Customer concern is that dishwasher drain pump runs continuously. Found small leak from drain pump due to over suds. Found broken float cover causing dishwasher to simulate flood conditions. Needs new float cover. Follow up scheduled for 09/23 1-5pm; ordrng 1 DD81-02243A (SVC-COVER FLOATING)
We serviced a
GE WALL OVEN
Model JKS3000SN1SS
Near Tacoma, WA 98445
Cameron M.
Job Details: 09/16/2022
Customer is glass is broken. Found broken inner glass pannel. Needs new door glass. Requires auth ; ordrng 1 WB56X27502 (WINDOW PACK ASM)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5510VQ0
Near Tacoma, WA 98408
Cameron M.
Job Details: 09/16/2022
"Customer concern is that dryer does not start cycle. Found open thermal fuse, causing unit to not start cycle. Needs new thermal fuse. Installed new thermal fuse. Cycle tested unit. All checks good. Preformed airflow test failed (yellow).advised customer dryer vent duct needs to be cleaned. ; used 1 WP3392519 (FUSE-THRML) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDBH945AWS
Near University Place, WA 98466
Cameron M.
Job Details: 09/16/2022
"Customer concern is that dishwasher latch and start button do not function. Found buttons of user interface intermittently unresponsive to customer command ,causing difficulty starting cycle. Also found latch assembly broken, causing difficulty starting cycle. Needs new latch assembly and user interface. Advised customer due to not being able to cycle test unit, unable to fully test unit. Advised customer parts show NLA. FAH TO SUPPLY. Requires auth ; ordrng 1 WPW10130695 (LATCH ASSY (BLACK)) and 1 99003395 (CONSOLE)"
We serviced a
KITCHENAID DISHWASHER
Model KUDP02CRBL4
Near Tacoma, WA 98467
Cameron M.
Job Details: 09/16/2022
"Customer concern is that dishwasher does not power. Verified power supply voltage, good 120v supply. Verified continuity of thermal fuse. Verified power to control good 120v. Preformed ui tested power off disconnect ui if bad ui drain pump will run. Found shorted ui, causing unit to not power. Also found door seal causing door to not stay closed. Needs new ui and door seal. Customer declined repair at this time. Collected trip fee via check payment."
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.95871400
Near Heath, TX 75032
Patrick
Job Details: 09/16/2022
"Customer concern unit is not heating, performed air flow tested unit failed. Pulled vent off unit passed showed customer. Checked heating element flame is good all checks good."
We serviced a
GE WASHER-FRONTLOAD
Model GTW335ASN2WW
Near Forney, TX 75126
Patrick
Job Details: 09/16/2022
"Customer concern unit is not draining intermittently, connect Newfi. Found error code unit is out of balance, tested spin and drain cycle. All checks good found unit was not level adjusted legs. Ran speed wash with 6 towels. No spin. Found stretched belt. Replaced belt from truck stock. Tested unit with towels. All checks good. ; used 1 WH01X27538 (Belt) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2
Near Royse City, TX 75189
Patrick
Job Details: 09/16/2022
"Customer concern unit is not heating but running, performed air flow test unit passed. Ohm heating element, found heating element bad. Customer ok estimate, replaced heating element from truck. Tested unit checks all good showed customer. ; used 1 DC97-14486A (Heating element) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2400XTPB1
Near Rockwall, TX 75032
Patrick
Job Details: 09/16/2022
"Customer concern unit will not run on any cycle. Flipped breaker on and off to reset unit, checked for power and found power to unit. Found led lights flashing rapidly, found user interface bad, needs user interface replaced. Also needs user interface seal replaced.; ordrng 1 WP3385741 (User interface) and 1 WP8269296 (User interface seal)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC5
Near Heath, TX 75032
Patrick
Job Details: 09/16/2022
"Customer concerns unit is shuting off after 3 mins of use. Found hot water solenoid bad replaced water valve and tested showed customer checks all good. f8e1, f0e4, f2e1, oversuding, long fill, spin limited temp.; used 1 W11165546 (Water valve) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8500DC0
Near Lakewood, WA 98498
Cameron M.
Job Details: 09/16/2022
"Customer concern is that dryer produced burning smell and sparks. Verified power supply voltage L1 to neutral 83.5v L2 to neutral 95.6v L1 to L2 243. Verified voltage at terminal block of dryer L1-n .385v L2-n 85.13v . Verified continuity of power cord, good. Advised customer electrician is needed to correct power supply issues. Advised customer to call if issue dryer continuous after electrical repair."
We serviced a
LG DRYER-ELECTRIC
Model DLE7200WE
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 09/16/2022
"Customer concern is that dryer takes multiple cycles to dry and makes noise during operation. Preformed airflow test failed (yellow). Cleaned and calibrated moisture sensors. Cycle tested unit 5x, was unable to duplicate customer concern at time of service. Advised customer to monitor and call if issue persists advised customer dryer vent duct needs to be cleaned"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE6400AYW
Near Puyallup, WA 98374
Cameron M.
Job Details: 09/16/2022
"Customer concern is that dryer run continuously for hours. Preformed airflow test, failed (red). Found failed contacts in timer, causing unit to not advance time during dry cycles. Needs new timer. Advised customer dryer vent duct needs to be cleaned asap. Also Advised customer cannot use dryer until ducting is cleaned. Follow up visit scheduled for 9/27 8-12; ordrng 1 WP33002803 (Timer)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6600SW0
Near Tacoma, WA 98405
Cejay
Job Details: 09/16/2022
Installed previously ordered main control provided by AHS. Cycle tested washer all checks good.
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641072311
Near Tacoma, WA 98407
Cejay
Job Details: 09/16/2022
Installed previously ordered main pcb. Cycle tested washer all checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80M9550US
Near Frisco, TX 75036
John
Job Details: 09/16/2022
Installed new water wall spray arm assy. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ8WW
Near Corinth, TX 76210
John
Job Details: 09/16/2022
Installed new bearing assy. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5500XW3
Near Tacoma, WA 98407
Cejay
Job Details: 09/16/2022
"Customer concern is that washer stopped working mid cycle. Pulled error codes via service mode F7E1,F0E2,F7E7, cleared errors. Manually tested agitation, spin, lid lock and drain no issues. Found failed transmission causing loud noise during operation. Needs new gearcase and actuator. SHS to supply.SHS ships DTC.; ordrng 1 W11454372 (GEARCASE) and 1 WPW10006355 (ACTUATOR)"
We serviced a
SAMSUNG RANGE
Model NE59M4320SS/AA
Near Denton, TX 76208
John
Job Details: 09/16/2022
"Customer concern is FL burner only coming on high setting, unable to control temp. Confirmed FL burner unable to control temp on either dual element. Needs new infinite switch. Follow up scheduled for 9/22 1pm-5pm.; ordrng 1 DG44-01002A (FL REGULATOR ENERGY;MDSA-W21-SKM,15A,H-CUT)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Tacoma, WA 98422
Cejay
Job Details: 09/16/2022
Installed previously ordered main control board and drain pump. Cycle tested unit all checks good
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AB 0
Near Puyallup, WA 98374
Cejay
Job Details: 09/16/2022
Installed previously ordered infinite switch. Cycle tested FR burner
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4800XQ2
Near Puyallup, WA 98375
Cejay
Job Details: 09/16/2022
"Customer concern is that washer lid ligh5 will flash and washer stops cycle. Pulled error codes via service mode F2E1,F7E1,F7E5, cleared error codes. Via manual service mode washer failed to shift, needs new actuator. Installed new actuator, preformed calibration cycle. Unit failed to calibrated. Motor hums during spin operation. Found failed capacitor causing unit not to spin needs new capacitor. Follow up scheduled for 09/21 8-12; ordrng 1 W10804665 (CAPACITOR, MOTOR), used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HC2
Near Frisco, TX 75035
John
Job Details: 09/16/2022
"Customer concern is washer giving an F9E1 error, for long drain, while trying to drain. Ran drain and spin cycke and unit drains. Filled unit and ran drain spin again and drain pump comes on but no water movement. Found drain boot from tub to pump collapsing on itself once tub is about half drained. Checked coin catch for debris, no debris found. Recommend replacing drain boot hose.; ordrng 1 W11314666 (hose)"
We serviced a
GE WASHER-TOPLOAD
Model GTW750CSL1WS
Near Plano, TX 75025
John
Job Details: 09/16/2022
Customer concern is washer not spinning or agitating. Found drive belt worn and torn causing unit to not spin. Needs new drive belt. Follow up schedualed for 9/21 8am-12pm; ordrng 1 WH01X24180 (drive belt)
We serviced a
GE DRYER-ELECTRIC
Model GTD65EBSJ3WS
Near Plano, TX 75023
Patrick
Job Details: 09/15/2022
"Replaced to bearing, found drum lip heavily damaged. Must replace Drum. ; ordrng 1 WE21X23869 (Drum)"
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Allen, TX 75013
Patrick
Job Details: 09/15/2022
Removed dw.
We serviced a
GE DISHWASHER
Model GDT535PSJ2SS
Near Coppell, TX 75019
John
Job Details: 09/15/2022
Installed new console cover. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Frisco, TX 75034
Patrick
Job Details: 09/15/2022
"Customer concern Uninstalled dishwasher and fixed clips. Reinstalled seal and dishwasher tested showed customer, checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45H7000AW/A2 01
Near Dallas, TX 75209
Patrick
Job Details: 09/15/2022
"Customer concern unit is cycle through all the way. found error code 4e, found hot water supply turned off. Turned the hot water valve on and tested showed customer, check good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Graham, WA 98338
Cameron M.
Job Details: 09/15/2022
"Customer concern is that dishwasher does not drain. Cycle tested unit 5x, Found drain pump intermittently not draining. Needs new main board and drain pump. Advised customer parts show out of stock. AST TO SUPPLY. REQUIRES AUTH. Advised customer unit will need to be made accessible for return visit. ; ordrng 1 W11410066 (MAIN CONTROL) and 1 W11412291 (PUMP-DRAIN), states that autho needed"
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Graham, WA 98338
Cameron M.
Job Details: 09/15/2022
"Customer concern is that dishwasher does not power. Unit pulled from cavity and disconnected from power. Utilizing test cord, powered unit from power outlet by range. Unit powers and functions as designed. Advised customer electrician needed to diagnose power source. Also advised customer to monitor and call if issue persists."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Tacoma, WA 98422
Cejay
Job Details: 09/15/2022
Installed previously ordered console and vent. Cycle tested dishwasher all checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDE300VW0
Near Tacoma, WA 98445
Cameron M.
Job Details: 09/15/2022
"Installed previously ordered parts, cycle tested unit. All checks good. Advised customer dryer cannot be used until duct is cleaned and cleared"
We serviced a
MAYTAG WASHER-TOPLOAD
Model A107A
Near Edgewood, WA 98371
Cejay
Job Details: 09/15/2022
Customer concern is that washer is leaking. Found leak coming from tub fill hose. Needs new tub fill hose. SHS to supply. SHS ships DTC ; ordrng 1 WP206680 (injector h)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Irving, TX 75061
Patrick
Job Details: 09/15/2022
Installed clips and tested showed customer checks all good.
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near Frisco, TX 75035
John
Job Details: 09/15/2022
Customer concern is dryer making scraping sound. Found felt on front bearing worn and allowing drum to rub on plastic. Needs new front bearing. Follow up schedualed for 9/21 8-12; ordrng 1 WE03X25576 (bearing top asm)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF50R8500AV/US 01
Near McKinney, TX 75071
John
Job Details: 09/15/2022
Customer concern is washer not powering on. Confirmed 120vac to noise filter and control board. Found no voltage leaving control board to UI. Needs new control board.; ordrng 1 DC92-02388J (Control board)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7500GW2
Near Sumner, WA 98391
Cameron M.
Job Details: 09/15/2022
"Installed previously ordered lid switch, cycle tested unit. All checks good."
We serviced a
GE DISHWASHER
Model GDF530PSM2SS
Near Parkland, WA 98444
Cejay
Job Details: 09/15/2022
Customer concern is that dishwasher is making a noise during operation and is also not working properly and adds little water. Apon test to diagnose noise found a leak from diverter seal. Needs new diverter assembly. Installed new diverter assembly. Cycle tested dishwasher no leaks and noise has been eliminated. All checks good.; used 1 WD19X25278 (DIVERTER ASM KIT) from stock
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AV/A2
Near Dallas, TX 75204
Patrick
Job Details: 09/15/2022
Installed door and tested showed customer check all good.
We serviced a
LG WASHER-FRONTLOAD
Model WM2016CW
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 09/15/2022
"Unable to obtain model and serial number for authentication purposes. Customer concern is that start button and options buttons intermittently none responsive. Found unit unresponsive to customer imput to start and options buttons, causing difficulty starting an selecting cycle. Needs new user interface assembly advised customer parts show NLA. Also advised customer sears provides parts and may take time to get parts. ; ordrng 1 EBR32268101 (Washer control pannel)"
We serviced a
GE DISHWASHER
Model PDW7880G00SS
Near Dallas, TX 75219
Patrick
Job Details: 09/15/2022
Got to customers building unable to gain access due to insurance issue.
We serviced a
GE DISHWASHER
Model PDW8280J10SS
Near Dallas, TX 75214
Patrick
Job Details: 09/15/2022
"Customer concern unit is not draining, found air gap to be clogged. Found ceramic stuck inside the air gap, cleaned out and tested showed customer all checks ok."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US 02
Near Eatonville, WA 98328
Cejay
Job Details: 09/15/2022
"Customer concern is that washer is not spinning clothes out properly. Pulled error codes via service mode 8C1,UB,DC, error code for fault in MEMS sensor causing washer not to operate spin cycle. needs new main PCB. Advised customer parts show out of stock and may take time to recive. ; ordrng 1 DC92-02393B (ASSY PCB MAIN)"
We serviced a
LG WASHER-TOPLOAD
Model WT7100CW
Near Puyallup, WA 98374
Cameron M.
Job Details: 09/15/2022
Installed previously ordered drain pump. Cycle tested unit. All checks good. Customer declined to retain old part. Collected payment via card Payment.
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ0WS
Near Spanaway, WA 98387
Cameron M.
Job Details: 09/15/2022
"Customer concern is that washer produces noise from bottom of unit. Found excessive play in drive pulley, causing belt to shred. All Found evidence of leak from tub seal down center shaft.causing accumulation of water oil mixture on floor and surrounding components. Needs new gearcase, belt and pulley. Customer declined repair at this time. Collected 95.00 trip fee via card Payment"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW2
Near Frisco, TX 75035
John
Job Details: 09/15/2022
"Installed new inlet valve. Checks good. Found washplate fused to gearcase. Will need new washplate so that current one can be cut out of machine.; ordrng 1 W10902814 (washplate), states that autho needed"
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Allen, TX 75013
John
Job Details: 09/15/2022
Came to install new UI. Found that cabinet facing around DW no tight to remove trim so that unit will slide out to remove door without ruining trim. Advised Customer that unit will need to be made accessible in order to complete repair. Customer advised that she would contact RPS once unit is accessible.; O-emld tckt
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Eatonville, WA 98328
Cejay
Job Details: 09/15/2022
Customer concern is that washer Dedergent dispenser emptied entire detergent tray into washer. Pulled error codes via service mode F0E3. Cleared codes. Preformed calibration cycle. Adjusted Dedergent concentration level to max. Sensor feed back shows 50% dispenser full. Advised customer on how to adjust load and go setting. No mechanical problems found with washe4 at time of service
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS2
Near Eatonville, WA 98328
Cejay
Job Details: 09/15/2022
"Installed previously ordered pump motor and heater. Preformed service diagnostic cycle to verify repair, all checks good."
We serviced a
FRIGIDAIRE WALL OVEN
Model FGB24L2ASB
Near Dallas, TX 75228
Patrick
Job Details: 09/15/2022
"Replaced igniter, tested unit. Ignition within 20sec. All checks good."
We serviced a
GE DRYER-ELECTRIC
Model GTD65EBSJ3WS
Near Plano, TX 75023
Patrick
Job Details: 09/15/2022
"Replaced to bearing, found drum lip heavily damaged. Must replace Drum. ; ordrng 1 WE21X23869 (Drum)"
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Allen, TX 75013
Patrick
Job Details: 09/15/2022
Removed dw.
We serviced a
GE DISHWASHER
Model GDT535PSJ2SS
Near Coppell, TX 75019
John
Job Details: 09/15/2022
Installed new console cover. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Frisco, TX 75034
Patrick
Job Details: 09/15/2022
"Customer concern Uninstalled dishwasher and fixed clips. Reinstalled seal and dishwasher tested showed customer, checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45H7000AW/A2 01
Near Dallas, TX 75209
Patrick
Job Details: 09/15/2022
"Customer concern unit is cycle through all the way. found error code 4e, found hot water supply turned off. Turned the hot water valve on and tested showed customer, check good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Graham, WA 98338
Cameron M.
Job Details: 09/15/2022
"Customer concern is that dishwasher does not drain. Cycle tested unit 5x, Found drain pump intermittently not draining. Needs new main board and drain pump. Advised customer parts show out of stock. AST TO SUPPLY. REQUIRES AUTH. Advised customer unit will need to be made accessible for return visit. ; ordrng 1 W11410066 (MAIN CONTROL) and 1 W11412291 (PUMP-DRAIN), states that autho needed"
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Graham, WA 98338
Cameron M.
Job Details: 09/15/2022
"Customer concern is that dishwasher does not power. Unit pulled from cavity and disconnected from power. Utilizing test cord, powered unit from power outlet by range. Unit powers and functions as designed. Advised customer electrician needed to diagnose power source. Also advised customer to monitor and call if issue persists."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Tacoma, WA 98422
Cejay
Job Details: 09/15/2022
Installed previously ordered console and vent. Cycle tested dishwasher all checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDE300VW0
Near Tacoma, WA 98445
Cameron M.
Job Details: 09/15/2022
"Installed previously ordered parts, cycle tested unit. All checks good. Advised customer dryer cannot be used until duct is cleaned and cleared"
We serviced a
MAYTAG WASHER-TOPLOAD
Model A107A
Near Edgewood, WA 98371
Cejay
Job Details: 09/15/2022
Customer concern is that washer is leaking. Found leak coming from tub fill hose. Needs new tub fill hose. SHS to supply. SHS ships DTC ; ordrng 1 WP206680 (injector h)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Irving, TX 75061
Patrick
Job Details: 09/15/2022
Installed clips and tested showed customer checks all good.
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near Frisco, TX 75035
John
Job Details: 09/15/2022
Customer concern is dryer making scraping sound. Found felt on front bearing worn and allowing drum to rub on plastic. Needs new front bearing. Follow up schedualed for 9/21 8-12; ordrng 1 WE03X25576 (bearing top asm)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF50R8500AV/US 01
Near McKinney, TX 75071
John
Job Details: 09/15/2022
Customer concern is washer not powering on. Confirmed 120vac to noise filter and control board. Found no voltage leaving control board to UI. Needs new control board.; ordrng 1 DC92-02388J (Control board)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7500GW2
Near Sumner, WA 98391
Cameron M.
Job Details: 09/15/2022
"Installed previously ordered lid switch, cycle tested unit. All checks good."
We serviced a
GE DISHWASHER
Model GDF530PSM2SS
Near Parkland, WA 98444
Cejay
Job Details: 09/15/2022
Customer concern is that dishwasher is making a noise during operation and is also not working properly and adds little water. Apon test to diagnose noise found a leak from diverter seal. Needs new diverter assembly. Installed new diverter assembly. Cycle tested dishwasher no leaks and noise has been eliminated. All checks good.; used 1 WD19X25278 (DIVERTER ASM KIT) from stock
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AV/A2
Near Dallas, TX 75204
Patrick
Job Details: 09/15/2022
Installed door and tested showed customer check all good.
We serviced a
LG WASHER-FRONTLOAD
Model WM2016CW
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 09/15/2022
"Unable to obtain model and serial number for authentication purposes. Customer concern is that start button and options buttons intermittently none responsive. Found unit unresponsive to customer imput to start and options buttons, causing difficulty starting an selecting cycle. Needs new user interface assembly advised customer parts show NLA. Also advised customer sears provides parts and may take time to get parts. ; ordrng 1 EBR32268101 (Washer control pannel)"
We serviced a
GE DISHWASHER
Model PDW7880G00SS
Near Dallas, TX 75219
Patrick
Job Details: 09/15/2022
Got to customers building unable to gain access due to insurance issue.
We serviced a
GE DISHWASHER
Model PDW8280J10SS
Near Dallas, TX 75214
Patrick
Job Details: 09/15/2022
"Customer concern unit is not draining, found air gap to be clogged. Found ceramic stuck inside the air gap, cleaned out and tested showed customer all checks ok."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US 02
Near Eatonville, WA 98328
Cejay
Job Details: 09/15/2022
"Customer concern is that washer is not spinning clothes out properly. Pulled error codes via service mode 8C1,UB,DC, error code for fault in MEMS sensor causing washer not to operate spin cycle. needs new main PCB. Advised customer parts show out of stock and may take time to recive. ; ordrng 1 DC92-02393B (ASSY PCB MAIN)"
We serviced a
LG WASHER-TOPLOAD
Model WT7100CW
Near Puyallup, WA 98374
Cameron M.
Job Details: 09/15/2022
Installed previously ordered drain pump. Cycle tested unit. All checks good. Customer declined to retain old part. Collected payment via card Payment.
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ0WS
Near Spanaway, WA 98387
Cameron M.
Job Details: 09/15/2022
"Customer concern is that washer produces noise from bottom of unit. Found excessive play in drive pulley, causing belt to shred. All Found evidence of leak from tub seal down center shaft.causing accumulation of water oil mixture on floor and surrounding components. Needs new gearcase, belt and pulley. Customer declined repair at this time. Collected 95.00 trip fee via card Payment"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW2
Near Frisco, TX 75035
John
Job Details: 09/15/2022
"Installed new inlet valve. Checks good. Found washplate fused to gearcase. Will need new washplate so that current one can be cut out of machine.; ordrng 1 W10902814 (washplate), states that autho needed"
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Allen, TX 75013
John
Job Details: 09/15/2022
Came to install new UI. Found that cabinet facing around DW no tight to remove trim so that unit will slide out to remove door without ruining trim. Advised Customer that unit will need to be made accessible in order to complete repair. Customer advised that she would contact RPS once unit is accessible.; O-emld tckt
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Eatonville, WA 98328
Cejay
Job Details: 09/15/2022
Customer concern is that washer Dedergent dispenser emptied entire detergent tray into washer. Pulled error codes via service mode F0E3. Cleared codes. Preformed calibration cycle. Adjusted Dedergent concentration level to max. Sensor feed back shows 50% dispenser full. Advised customer on how to adjust load and go setting. No mechanical problems found with washe4 at time of service
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS2
Near Eatonville, WA 98328
Cejay
Job Details: 09/15/2022
"Installed previously ordered pump motor and heater. Preformed service diagnostic cycle to verify repair, all checks good."
We serviced a
FRIGIDAIRE WALL OVEN
Model FGB24L2ASB
Near Dallas, TX 75228
Patrick
Job Details: 09/15/2022
"Replaced igniter, tested unit. Ignition within 20sec. All checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6100C/A3
Near Tacoma, WA 98445
Cejay
Job Details: 09/14/2022
Customer concern is that dryer is not spinning. Customer attempted to diagnose dryer. Advised customer due to liability concerns can not diagnose issues with the unit. ; O-emld tckt
We serviced a
GE DRYER-ELECTRIC
Model GFD85ESPN0RS
Near Dallas, TX 75238
Patrick
Job Details: 09/14/2022
"Customer concern unit is making a loud noise, found felt ripped off of drum must replace drum.; ordrng 1 WE21X29764 (Drum)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8540FN2
Near Garland, TX 75043
Patrick
Job Details: 09/14/2022
"Customer concern unit not draining, found drain pump shattered. Replaced drain pump and tested, found that pressure switch was bad also. Replaced pressure switch and tested showed customer ; used 1 WPW10605427 (Drain pump), and 1 WPW10448876 (SWITCH-WL) from stock"
We serviced a
WHIRLPOOL RANGE
Model WOC75EC7HS
Near Richardson, TX 75082
Patrick
Job Details: 09/14/2022
"Customer concern unit is going back to the home screen, when selecting any temp on the oven and shutsoff. Found error code F6E0 x 9, looked up and found interface not working. Turned unit off and back on unit started working. Per tech data notes replace HMI.; ordrng 1 W11428866 (Human machine interface)"
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASM2WW
Near Garland, TX 75044
Patrick
Job Details: 09/14/2022
"Customer concern water leaking from the bottom of the unit. found o ring missing from thermistor on water valve, customer still had old part with o ring. swapped o ring to new vavle. tested found no leaks showed customer. Valve had been recent replaced by factory. Previous tech forgot to swap o ring."
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641262610
Near Tacoma, WA 98444
Cejay
Job Details: 09/14/2022
Customer concern is washer is not spinning clothes out properly. Preformed visual inspection of springs dampers and basket. Cycle tested washer with a load no issues. No mechanical problems found with washer at time of service. Advised customer on proper loading practices.
We serviced a
AMANA DISHWASHER
Model ADB1400AGW 1
Near Roy, WA 98580
Cameron M.
Job Details: 09/14/2022
"Customer concern is that dishwasher fills but doesn't wash. Cycle tested unit 20x, found no mechanical defects at time of service.advised customer to monitor and call if issue persists. Collected 95.00 trip fee via"
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 09/14/2022
"Installed previously ordered diverter, cycle tested unit. All checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LA5570XPN3
Near Federal Way, WA 98023
Cejay
Job Details: 09/14/2022
"Customer concern is that washer is not spinning clothes out. Found worn clutch causing washer not to operate spin cycle properly. Also found damaged tub ring. Needs new tub ring, gearcase, clutch and coupling. AHS to supply. Advised customer parts show discontinued and may take time to recive. Also Advised customer washer will need to be Freed from cement as left rear leg is stuck in the cement washer will need to be made accessible for repair.; ordrng 1 3360629 (GEARCASE ASY) and 1 285785 (CLUTCH) and 1 285753A (COUPLING) and 1 63223 (DISCONTINUED)"
We serviced a
GE WASHER-TOPLOAD
Model GTWS8655D0MC
Near Lake Tapps, WA 98391
Cameron M.
Job Details: 09/14/2022
"Customer concern is that washer start button is broken, and unit makes grinding noise during operation. Found broken start button on console, causing difficulty starting cycle. Also found evidence of shifter not fully engaging from rotor assembly, causing noise during agitation. Found evidence of failed tub seal, causing water to leak down center shaft into gearcase and clutch assembly. Needs new gearcase, shifter and console. Customer declined repair at this time. Collected 95.00 trip fee via card Payment"
We serviced a
KITCHENAID RANGE
Model KDSS907SSS05
Near Gig Harbor, WA 98332
Cameron M.
Job Details: 09/14/2022
"Customer concern is oven does not heat on bake cycle. Found open bake element, causing unit to not heat during bake cycle. Needs new element. Installed new bake element. Cycle tested unit, all checks good. Customer declined to retain old part. Collected payment via check payment"
We serviced a
KENMORE RANGE
Model 79074333310
Near Tacoma, WA 98418
Cameron M.
Job Details: 09/14/2022
"Customer concern is that all range burners do not get spark for ignition, oven does not heat. Found ignitor faulty, ignitor not drawing required 3.3amps only draws 2.5 amps, causing oven to not heat. Also found spark module not sending single voltage through ignitor harness to surface ignitors, resulting in no ignition conditions for all burners. Needs new ignitor, spark module and ignitor harness. REQUIRES AUTH. ; ordrng 1 316580615 (HARNESS-IGNITOR) and 1 5304508269 (SPARK MODULE KIT)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6200SW2
Near Tacoma, WA 98408
Cameron M.
Job Details: 09/14/2022
"Customer concern is that washer does not complete spin cycle. Found failed tub bearing, causing unit to make noise during spin cycle. Also found failed suspension rods,causing unit to not balance during spin cycle. Needs new bearing and suspension rods. Advised customer parts supplied by sears, call when parts arrive. ; ordrng 1 W10435302 (BEARING) and 1 W10820048 (SUSPENSION ROD KIT)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LHE5700N0
Near Federal Way, WA 98023
Cejay
Job Details: 09/14/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (yellow) Preformed temperature checks good. Advised customer dryer vents need service. All checks good
We serviced a
KENMORE WASHER-TOPLOAD
Model 11092375800
Near Federal Way, WA 98023
Cejay
Job Details: 09/14/2022
Installed previously ordered dog agates and lid bumper cycle tested washer with a load all checks good