We serviced a
LG REFRIGERATOR
Model LFX31925ST/06
Near Rockwall, TX 75032
Patrick
Job Details: 06/15/2022
Replaced inlet valve. Tested unit. All checks good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZO
Near Orting, WA 98360
Branden W.
Job Details: 06/15/2022
Customer concern is that airgap leaks when dishwasher drains. Found hose from airgap to disposal partially clogged causing water to back up into airgap and leak out. Cleaned hose. Cycle tested. All checks good.
We serviced a
GE RANGE
Model JBP66W0B2WW
Near Buckley, WA 98321
Branden W.
Job Details: 06/15/2022
"Customer concern is that oven produced toxic smell when broiling, bake Temps are off. And smoke comes out by surface element switches. Cycle tested all components. No issues found. All wiring is good. No smells at time of service. Tested bake temperatures at 350, 400, 425 and 450. All Temps within range. No issues found at this time. Advised to monitor and call if issues return."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS2A
Near Tacoma, WA 98418
Branden W.
Job Details: 06/15/2022
"Customer concern is that dishwasher leaks. Cycle tested, unable to duplicate concern. All seals look good. Did find suds in unit even on 4th fill. Advised to monitor for suds condition possibly causing leak. No other issues found at this time. Advised to call if issue persists."
We serviced a
LG DISHWASHER
Model LDS5040ST
Near Coppell, TX 75019
John
Job Details: 06/15/2022
Cuwtomer concern DW giving NE error about half way through cycle andnot finishing cycle also making grinding noise. Found wash motor bearings making constant noise and getting louder throughout cycle until unit stops and gives NE error. Needs new circulation pump.; ordrng 1 4681ED1004B (Circulation pump)
We serviced a
KENMORE DRYER-GAS
Model 11076842500
Near Orting, WA 98360
Branden W.
Job Details: 06/15/2022
Customer concern is that dryer is still not heating. Has had vent replaced. Found gas valve coils failing to open valve after unit has been running a short time. Replaced coil set. All checks good. No labor charge. ; used 1 279834 (2 COIL GAS VALVE SET) from stock
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC35KS5
Near Rowlett, TX 75089
Patrick
Job Details: 06/15/2022
Replaced im and release lever. Tested unit. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11026852503
Near DuPont, WA 98327
Cameron M.
Job Details: 06/15/2022
"Installed previously ordered lid switch, cycle tested unit 3x all checks good."
We serviced a
GE DRYER-ELECTRIC
Model GTDS850ED0WS
Near Farmers Branch, TX 75234
John
Job Details: 06/15/2022
"Cuatomer concern is dryer making loud noise. Found idler pully cracked as well as rear drum supports lose and wobbling. Needs new idler pulley, drum supports, and belt.; ordrng 1 WE12M38 (idler arm asm) and 2 WE03X10016 (roller asm wheel)s and 1 WE12M37 (belt)"
We serviced a
GE REFRIGERATOR
Model TFX26PPDAWW
Near Wylie, TX 75098
Chris
Job Details: 06/15/2022
Replaced defrost components. Unit checks good.
We serviced a
KENMORE REFRIGERATOR
Model 111.75505120
Near Rockwall, TX 75087
Chris
Job Details: 06/15/2022
Installed door seal. Door closing good and making good seal. Customer will monitor ice build up.
We serviced a
MAYTAG WASHER-TOPLOAD
Model PAVT244AWW
Near Rockwall, TX 75087
Chris
Job Details: 06/15/2022
Customer concern is unit not spinning. Found pulley broken. Sliding off gearcase shaft. Need new thrust bearing kit. ; ordrng 1 12002213 (cam pulley kit)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2
Near Dallas, TX 75244
John
Job Details: 06/15/2022
Customer concern is dryer not heating. Confirmed dryer not heating. Found open thermal cut off causing no heat condition. Replaced thermal cut off from truck stock. All checks good.; used 1 DC96-00887C (THERMAL CUT-OFF) from stock
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7040DW1
Near Dallas, TX 75243
John
Job Details: 06/15/2022
"Installed new slider. Cycle tested, unit only fills for approx.10 seconds and then stops and inlet valves are humming. Needs new inlet valve. Found service valves to be stuck open. Advised customer that a plumber will be necessary in order to complete repair. Customer advised that she will contact RPS once valves are changed. ; ordrng 1 W11220230 (valve)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4950XW2
Near Spanaway, WA 98387
Branden W.
Job Details: 06/15/2022
Customer concern is that washer will not drain. Found stripped pump impeller causing no drain. Needs new drain pump. Next appointment 6/21 1-5; ordrng 1 WPW10276397 (drain pump assy)
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022342511
Near Tacoma, WA 98445
Cameron M.
Job Details: 06/15/2022
Customer concern is that agitator boke. Found broken agitator at base where it mounts to washplate. Causing poor wash quality. Needs new agitator tower. Follow up visit scheduled 6/23 8-12; ordrng 1 W10836692 (agitator)
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MVWB765FW0
Near Allen, TX 75013
Chris
Job Details: 06/15/2022
Customer concern is unit not filling with enough water. Ran diagnostic cycle. No errors. Tested normal cycle. Normal water level. Instructed customer.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED49STBW1
Near Frisco, TX 75035
Chris
Job Details: 06/15/2022
Customer concern is unit not heating. Found open operating thermostat. Need to replace thermostat. ; ordrng 1 WP8318268 (thermostat)
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050US/AA 03
Near Frisco, TX 75035
Chris
Job Details: 06/15/2022
Customer concern is unit not washing. Burning smell. Found wash motor windings burned. Will need new sump assembly. ; ordrng 1 DD82-01353A (Sump)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50F9A7DSW/A2
Near University Place, WA 98466
Cameron M.
Job Details: 06/14/2022
"Installed new lid lock, cycle tested unit 10x. All checks good"
We serviced a
KENMORE WASHER-TOPLOAD
Model 79631552610
Near Spanaway, WA 98387
Cameron M.
Job Details: 06/14/2022
"Customer concern is that washplate broke. Found washplate screw sheared off, causing zero agitation during wash cycle. Needs new gearcase, washplate and screw. advised customer warranty provides parts, call for return visit when parts arrive. ; ordrng 1 AGZ72909701 (WASHPLATE) and 1 FAB32139901 (SCREW) and 1 AEN73131403 (GEARCASE)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WTW5200VQ2
Near Puyallup, WA 98375
Cameron M.
Job Details: 06/14/2022
"Customer concern is that washer does not drain. Found tripped breaker, causing unit to not power. Restored power, tested unit in spin cycle. NO issue. Tested unit with customer provided load of towels, no issue with drive system. Found failing timer not advancing cycle. Also found failed dog agits, causing no agitation. Needs timer and agits. Follow up visit scheduled for 6/21 8-12; ordrng 1 WPW10175553 (timer) and 1 80040 (agitator dogs)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Graham, WA 98338
Cameron M.
Job Details: 06/14/2022
"Customer concern is that dishwasher leaks a little water during every use. On initial inspection found door makes contact with cabinet, due to unit being un-level. Leveled unit. also Found water leaking from float switch. Caused by detergent build up. Cleared float switch cycle tested unit 10x. All checks good"
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550UG/AA
Near Garland, TX 75043
John
Job Details: 06/14/2022
Installed new circulation pump. All checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA56H9000AP/A2
Near Carrollton, TX 75007
Chris
Job Details: 06/14/2022
Customer concern is unit making noise during wash. Found cracked gear on gearcase. Will need new motor and gearcase. ; ordrng 1 DC93-00236B (Motor) and 1 DC97-15494F (Gearcase)
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG/AA
Near Bonney Lake, WA 98391
Branden W.
Job Details: 06/14/2022
Customer concern is that dishwasher still stops mid cycle and produces 5C error. Found debris lodged in drain pump causing pump to draw more than 15 watts causing error code. Cleaned pump. Cycle tested. All checks good.
We serviced a
HOTPOINT RANGE
Model RK966G03BG
Near Carrollton, TX 75007
Chris
Job Details: 06/14/2022
Customer concern is unit it won't bake or broil. Found broken bake element and twisted broil element. Also lock broken. Will need new elements and lock. Unable to find part numbers or availability. ; O-emld tckt
We serviced a
SAMSUNG RANGE
Model NE59M6850SG/AA
Near Lewisville, TX 75057
Chris
Job Details: 06/14/2022
Customer concern is cooktop hot light stays on. Found back right burner thermostat swis stuck closed. Will need new back right element. ; ordrng 1 DG47-00060A (Element)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near The Colony, TX 75056
Chris
Job Details: 06/14/2022
Replaced heater and lights. Unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Wylie, TX 75098
Chris
Job Details: 06/14/2022
Customer concern is unit would not wash. Found error for float switch. Switch was stuck open. Freed float. Switch now working good. Tested unit with customer. Unit checks good
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB855DC3
Near Rockwall, TX 75032
Chris
Job Details: 06/14/2022
Replaced drain pump. Ran cycle. Unit checks good.
We serviced a
LG WASHER-TOPLOAD
Model WT7800CV
Near Bonney Lake, WA 98391
Branden W.
Job Details: 06/14/2022
"Customer concern is that washer has flakes and mold. Found dried dirt/detergent. Removed washplate, customer cleaned plate. Advised about running clean washer cycle. Found drain hose too far in wall past P trap. Corrected and secured with zip tie. No mechanical issues found."
We serviced a
KENMORE DISHWASHER
Model 665.13592K600
Near Bonney Lake, WA 98391
Branden W.
Job Details: 06/14/2022
Customer concern is that dishwasher door does not latch and unit leaked. Found upper rack spray arm came out of alignment carrier causing rack to not go all the way in and water to spray at door. Corrected arm. Cycle tested. No leaks. All checks ok.
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG/AA 01
Near Lake Tapps, WA 98391
Branden W.
Job Details: 06/14/2022
Customer concern is that 3rd rack is stuck and top spray arm came off. Found upper spray arm popped out of drop down. Reinstalled spray arm. Found left track stop for 3rd rack lodged behind roller causing rack to not come out. Removed roller. Reset track. All checks good.
We serviced a
KENMORE REFRIGERATOR
Model 1116120712
Near Garland, TX 75040
Chris
Job Details: 06/14/2022
Customer concern is unit leaking. Found connection at water valve inside ff door dripping. Cut water line to straighten. Reconnected. No leak after. Unit checks good.
We serviced a
GE DISHWASHER
Model GDF540HSD0SS
Near Carrollton, TX 75007
John
Job Details: 06/14/2022
"Customer concern DW not heating. Checked thermal fuse. Fuse not tripped. Checked element, fails continuity. Ohmed out thermoster in flood switch checks good. Needs new heating element.; ordrng 1 WD05X24776 (Element)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Coppell, TX 75019
John
Job Details: 06/14/2022
Installed new sump assy and drain pump. All checks good.
We serviced a
KENMORE REFRIGERATOR
Model 79551839410
Near Dallas, TX 75235
Patrick
Job Details: 06/14/2022
"Customer concern, warm Temps in freezer. Confirmed. All fans running, compressor running. Must replace compressor. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED22DQXXN00
Near Irving, TX 75062
Patrick
Job Details: 06/14/2022
Replaced water valve. Tested unit. Job complete.
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS05
Near Frisco, TX 75034
Chris
Job Details: 06/14/2022
Customer concern is microwave won't run. Showing error f6e8. Communication error with microwave manager. Will need to replace board per tech sheet. ; ordrng 1 W10915648 (cntrl-elec) and 1 W10211972 (switch)
We serviced a
HOTPOINT RANGE
Model RGB740BEHBWH
Near Irving, TX 75060
Patrick
Job Details: 06/14/2022
"Customer concern, no igniter. Must replace igniter. ; ordrng 1 WB2X9154 (Igniter)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18IL6JW3
Near Grand Prairie, TX 75050
Patrick
Job Details: 06/14/2022
"Found drain tube clogged in wall of unit. Blew clog out. Tested unit, all checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Dallas, TX 75236
Patrick
Job Details: 06/14/2022
"Replaced harness and control, tested unit. All checks good."
We serviced a
GE RANGE
Model ZGP366NR5SS
Near Dallas, TX 75230
Chris
Job Details: 06/14/2022
Customer concern is oven won't heat and issues with burners sparking. Found weak bake ignitor. Also burners sparking due to no simmer. Will need new burners and electrodes. ; ordrng 1 WB13X27503 (module spark) and 6 WB13T10065 (ignitor)s and 6 WB16X26480 (burner head asm (18k)s and 6 WB28T10159 (burner orifice)s and 1 WB13X25264 (range igniter glowba)
We serviced a
GE WALL OVEN
Model PT7550SF6SS
Near Plano, TX 75093
Chris
Job Details: 06/14/2022
Customer concern is unit not heating at correct temperature. Checked temperature with thermocouple. Customer wanted temp raised. Offset temp 15 degrees. Rack holder on right side rusted. Ordering right rack holder. ; ordrng 1 WB48X21765 (guide ovn rack rt)
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Plano, TX 75024
John
Job Details: 06/14/2022
"Customer concern is dryer taking too long to dry clothes. Ran vent check, Yellow. Ran temp check and found unit not heating on air fluff and heating between 120 and 150 on normal and between 105 and 130 on delicate. Needs new operating thermostat; ordrng 1 WE04X26214 (thermostat)"
We serviced a
AMANA DISHWASHER
Model DWA22AB0
Near Spanaway, WA 98387
Branden W.
Job Details: 06/14/2022
"Customer concern unit not cleaning. Found water supply turned off under sink. Turned water on. Unit filled. Cycle tested. All wash components operating properly. Good water pressure and spray pattern. Dishwasher failed to drain. Found factory plug still installed in garbage disposal that dishwasher drain is hooked up to. Advised that plug in disposal needs to be removed (customer already has plumber on sight) no mechanical issues found with dishwasher. Per AHS, no secondary coverage. Only 1 dishwasher covered. Advised customer to call AHS to confirm proper coverage levels. Dishwasher not mounted in cabinet properly causing door to not close properly. Customer is aware."
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHWE300VF00
Near Graham, WA 98338
Branden W.
Job Details: 06/14/2022
Installed new door lock. Cycle tested through service mode and spin cycle. Unit operating properly at this time.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 06/14/2022
"Installed previously ordered drain pump. Cycle tested unit 10x,all checks good."
We serviced a
GE REFRIGERATOR
Model TFX25ZPBCWW
Near Dallas, TX 75204
Patrick
Job Details: 06/14/2022
"Customer concern, unit leaking, found cracked water tube at im fill valve. Removed damaged portion, reinstalled. Leak repaired. Found condenser fan not spinning. Voltage good, must replace condenser fan. ; ordrng 1 WR60X187 (Condenser fan motor)"
We serviced a
GE REFRIGERATOR
Model PFE28KBLNTS
Near Forney, TX 75126
Patrick
Job Details: 06/14/2022
"Unit not cooling. Compressor pulling vacuum. Charged and dyed, please reschedule for 1-2 weeks from today for leak detection. ; O-emld tckt"
We serviced a
LG WASHER-FRONTLOAD
Model WM3600HWH 01
Near Edgewood, WA 98372
Branden W.
Job Details: 06/14/2022
Customer concern is that washer will not drain. Found utility sink that washer drains into is backing up causing washer to siphon water back in. Advised plumber needed to repair utility sink drain. No issues found with washer.
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near Enumclaw, WA 98022
Branden W.
Job Details: 06/14/2022
Customer concern is that dishwasher top console coming off. Found top cover broken and falling off. Needs new console cover and carrier. Next appointment 6/24 1-5; ordrng 1 WD34X24429 (console cvr graphic) and 1 WD12X10469 (dishwasher control)
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SSK0WW
Near Frisco, TX 75036
John
Job Details: 06/14/2022
"Customer concern is washer not draining. Found drain pump recieving voltage but just humming. Drained unit and removed debris trap, little to no debris found. Needs new drain pump.; ordrng 1 WH23X25518 (pump)"
We serviced a
LG DISHWASHER
Model LDS4821ST
Near Forney, TX 75126
Patrick
Job Details: 06/14/2022
"Customer concern, unit leaking intermittently. No water in drip pan, evidence of leak from door corner. Unable to reproduce leak at this time. Good fill, good spray, good drain. Levelled unit. Must replace door seal. ; ordrng 1 3920DD3005A (Door seal)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW70HEBW2
Near Lewisville, TX 75067
John
Job Details: 06/14/2022
Came to install control board and drain pump. Found new pump damaged out of box making it unable to be installed. Also found plug from control board damaged and and unable to connect to new drain pump. Will need new wiring harness and drain pump.; ordrng 1 W10746377 (harns-wire) and 1 WPW10605427 (pump-water)
We serviced a
WHIRLPOOL DISHWASHER
Model GU2475XTVY0
Near Coppell, TX 75019
John
Job Details: 06/13/2022
Customer concern DW died while washing. Confirmed UI unresponsive and pots and pans LED on and solid but unable to select different cycle. Recommend replacing UI and Control Board. AHS to supply outof stock parts.; ordrng 1 WPW10285179 (cntrl-elec) and 1 WPW10175241 (panel-cntl)
We serviced a
KENMORE REFRIGERATOR
Model 79574093410
Near Rowlett, TX 75089
Patrick
Job Details: 06/13/2022
"Customer concern, intermittent noise. All fans good, no frost build up found. Found drier touching compressor, possible vibration concern, related drier. All checks good at this time."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8620HC2
Near Allen, TX 75013
Chris
Job Details: 06/13/2022
Customer concern is dispenser has soap leftover and issue during cycle. Found drain was clogged with debris. Cleaned dispenser drawer. Tested with customer. Unit checks good.
We serviced a
GE COOKTOP
Model ZGU385NSM2SS
Near Lewisville, TX 75067
John
Job Details: 06/13/2022
Customer concern cooktop igniters are clicking randomly when while in use. Found ignition harness insulation burnt near plug end and randomly activating ignition spark when non is being called for. Needs new ignition harness.; ordrng 1 WB18X23942 (range ignition spark) and 2 WB01T10092 (screw simmer main hd)s
We serviced a
GE WASHER-TOPLOAD
Model GTW220ACK7WW
Near Lewisville, TX 75067
John
Job Details: 06/13/2022
Customer concern is washer is not spinning. Found error codes for unbalanced load cycle stop. Found suspension rods to be worn and bouncy causing unit not to finish spinning. Needs new suspension rods. Ge to supply parts.; ordrng 2 WH16X26909 (washing machine rod (left blue))s and 2 WH16X26908 (rod & spring asm rig (red right))s
We serviced a
KENMORE REFRIGERATOR
Model 11171215613
Near Allen, TX 75002
Chris
Job Details: 06/13/2022
Customer concern is ff section not cooling. Found ice build up in freezer vent caused by falling freezer door seal. Reinstalled seal. Cleared all ice. Ff section now getting air from freezer. Unit checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Plano, TX 75023
Chris
Job Details: 06/13/2022
Customer concern is cycles not working. Multiple cycles are not able to be run. Do not match to where selector is. No errors stored. Will need new main board and control panel. ; ordrng 1 W11478526 (Panel ui) and 1 W11419171 (Cntrl elec)
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.63032101
Near Carrollton, TX 75006
John
Job Details: 06/13/2022
"Cuatomer concern is dryer not heating. Confirmed no heat. Found open thermal cutoff and open element. Replaced cutoff and element from truck stock. All checks ok.; used 1 WP3387747 (ELEMENT), and 1 279769 (THERMAL CUTOFF) from stock"
We serviced a
WHIRLPOOL DRYER-GAS
Model WGD49STBW2
Near Rowlett, TX 75089
Patrick
Job Details: 06/13/2022
"Customer concern, unit does not advance through cycles. Confirmed. Found good 115vac to timer motor. Motor not turning. Must replace timer. ; ordrng 1 W10846428 (Timer)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Puyallup, WA 98374
Cameron M.
Job Details: 06/13/2022
"Customer concern is that washer produces loud noise during spin, now only runs sensing potion of cycle. F7e5 (shifter failure) . Found failed transmission causing noise during spin cycle. Also found unit leaking water from tub seal. Needs new gearcase, rotor, stator, clutch and slider disk, washplate and screw. Advised customer parts show out of stock. Requires auth. ; ordrng 1 W11393685 (GEARCASE) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10915701 (rotor) and 1 W10915700 (stator) and 1 W10902814 (washplate) and 1 W10752187 (screw)"
We serviced a
LG COOKTOP
Model LSES302ST/00
Near Tacoma, WA 98446
Branden W.
Job Details: 06/13/2022
Installed new infinite switch. Cycle tested. All checks good.
We serviced a
AMANA DRYER-ELECTRIC
Model NED4655EW1
Near Tacoma, WA 98446
Cameron M.
Job Details: 06/13/2022
"Customer concern is that dryer powers but drum doesn't tumble. Found broken belt,causing unit to power but not tumble. Needs new belt. Installed new belt. Cleaned and Vacuumed inside of unit. Cycle tested unit, all checks good. Preformed airflow test failed, (red). Advised customer dryer vent duct needs to be cleaned asap,before use continues on dryer. ; used 1 341241 (BELT,DRIVE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near The Colony, TX 75056
Chris
Job Details: 06/13/2022
Customer concern is unit leaking. Found leaking from floor switch. Nut loose on switch. Tightened nut. Ran cycle. No leaks found after.
We serviced a
SAMSUNG REFRIGERATOR
Model RF22K9381SG/AA02
Near Forney, TX 75126
Patrick
Job Details: 06/13/2022
Installed im repair kit. Tested unit. All checks good
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV330AEW/XAA
Near Carrollton, TX 75006
John
Job Details: 06/13/2022
Customer concern is dryer taking too long to dry. Unit failed vent check red. Advised Customer that the vents will need to be cleaned for unit to function properly. Machine functioning as designed.
We serviced a
GE REFRIGERATOR
Model GDL20KCSABS
Near McKinney, TX 75069
Chris
Job Details: 06/13/2022
Replaced main board. All functions check good. Icemaker cycles good.
We serviced a
GE RANGE
Model JB625RK1SS
Near Lake Tapps, WA 98391
Cameron M.
Job Details: 06/13/2022
"Customer concern is that range hot surface indicator is constantly on, and cooktop cracked. Found large cracks in glass top spanning to all four corners of cooktop. Also found failed RF infinite switch, causing burner on indicator light to continuously be lit. Needs new glass top and infinite switch. Requires auth. Advised customer glass top in out of stock. Collected 85.00 deductible via debit card Payment. ; ordrng 1 WB62X20907 (rangetop glass asm () and 1 WB24T10025 (infinite switch)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11086873100
Near Spanaway, WA 98387
Cameron M.
Job Details: 06/13/2022
"Customer concern is that dryer does not heat. Preformed airflow test, failed (red). Tested heating components . Found open thermal cutoff, causing unit to not heat. Needs new thermal cutoff and high limit thermostats. Installed new thermal cutoff and high limit thermostats. Cleaned and Vacuumed inside of unit. Cycle tested unit 3x, all checks good ; used 1 279769 (THERMAL CUTOFF) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 79574029412
Near Dallas, TX 75233
Patrick
Job Details: 06/13/2022
"Customer concern, im leaking. Confirmed. During fill, water spraying from fill tube. Must replace dispenser door. ; O-emld tckt"
We serviced a
GE REFRIGERATOR
Model DTL18ICSWRBS
Near Dallas, TX 75211
Patrick
Job Details: 06/13/2022
"Customer concern, unit leaking into ff section from fz. Confirmed. Cleared frozen drain"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model LTG6234AW2
Near Orting, WA 98360
Cameron M.
Job Details: 06/13/2022
"Customer concern is that washer leaks water from bottom right corner of unit. Found debris melted through drain pump, causing unit to leak during drain and spin cycle. Needs new drain pump. Customer strongly requested ordered second pump. Follow up visit scheduled for 6/21 1-5; ordrng 2 WP3363892 (pump-water)s"
We serviced a
HOTPOINT DISHWASHER
Model HDA3600D35WW
Near Carrollton, TX 75007
John
Job Details: 06/13/2022
"Customer concern is DW detergent cup will not stay closed and unit leaving water inside after drained. Found large amount of build up and debris under drain screen causing unit to not drain completely. Cleared debris, unit now draining properly. Also found dispenser latch broken causing dispenser to not close. Needs new dispenser.; ordrng 1 WD16X10011 (latch det cup) and 1 WD12X24237 (Detergent cup cover) and 1 WD16X313 (shaft,det.cup)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8070SR/ AA03
Near Garland, TX 75044
Patrick
Job Details: 06/13/2022
"Customer concern, no ice production. Confirmed. Must install im repair kit. ; O-emld tckt"
We serviced a
KENMORE REFRIGERATOR
Model 79574025412
Near Richardson, TX 75081
Patrick
Job Details: 06/13/2022
Replaced evap fan assy. Tested unit. All checks good.
We serviced a
FRIGIDAIRE COOKTOP
Model PLEC36S9ECA
Near Graham, WA 98338
Cameron M.
Job Details: 06/13/2022
"Customer concern is that range top cracked. Found large Crack in cooktop, causing customer to inability to cook on right rear burner. Needs new glass top. Advised customer glass top shows NLA. Ahs to supply ; ordrng 1 318323225 (Maintop Assembly)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW92HEFW0
Near McKinney, TX 75071
Chris
Job Details: 06/13/2022
Customer concern is unit made a loud noise during cycle. Customer had video of noise. Was unable to recreate any abnormal noises. Ran diagnostic cycle. Checked suspension. Found no mechanical issues. Possible load got off balance. Unit checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA 00
Near Tacoma, WA 98404
Branden W.
Job Details: 06/13/2022
Customer concern is that dishwasher does not power on. Found no power to junction box connection at dishwasher. Breaker good. Lifted dishwasher to remove and unit turned on. Removed dishwasher and found power cord tied into Romex behind dishwasher. No junction box. Heard popping at romex connection. Turned breaker off. Advised customer that electrician is needed to properly restore power to dishwasher. Needs junction box or outlet at end of Romex for proper connection. Left breaker off due to risk of short or fire. Also left dishwasher pulled out at customers request.
We serviced a
KENMORE DISHWASHER
Model 665.14753N512
Near Tacoma, WA 98443
Branden W.
Job Details: 06/13/2022
Customer concern is that dishwasher makes noise and does not run cycle. Found glass shard lodged in drain pump causing noise and unit to not operate. Cleaned pump. Cycle tested. All checks good. Customer advised he will pay deductible online to FAHW.
We serviced a
WHIRLPOOL DISHWASHER
Model DU1145XTPQ3
Near Tacoma, WA 98407
Branden W.
Job Details: 06/13/2022
Customer concern is that dishwasher does not start. Found keypad on console unresponsive causing unit to not start. 120vac to main control. Thermal fuse good. Needs new console. FAHW to supply NLA part if available. ; ordrng 1 WPW10142946 (panel-cntl)
We serviced a
GE DISHWASHER
Model GDF640HSM0SS
Near Tacoma, WA 98498
Branden W.
Job Details: 06/13/2022
Customer concern is that dishwasher will fail to power intermittently. Operated again after power reset. Unit operating at time of service. Either unit going into CSM lock out or UI board fails to send signal to main control. Exercised all components. All components drawing proper amperage. Found no cause of CSM lock out. Most likely issue is UI board. Needs new UI and harness. Auth needed. ; ordrng 1 WD21X25726 (CONFIGURED UI SERVICE CONTROL) and 1 WD21X22916 (harness asm door)
We serviced a
LG RANGE
Model LRE3061BD/00
Near Tacoma, WA 98445
Branden W.
Job Details: 06/13/2022
Customer concern is that top glass of range is cracked. Confirmed top glass is cracked. Needs new top assembly. Auth needed. ; ordrng 1 AGU73969710 (TOP ASSEMBLY)
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA 01
Near Irving, TX 75039
John
Job Details: 06/13/2022
Installed new door handle. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW4
Near McKinney, TX 75071
Chris
Job Details: 06/13/2022
Customer concern is unit not cycling. Found errors stored for fill issues. Found water valves not opening to allow unit to fill. Replaced valves. Tested. Unit checks good. ; used 1 W11220230 (VALVE) from stock
We serviced a
KENMORE REFRIGERATOR
Model 79572489412
Near McKinney, TX 75070
Chris
Job Details: 06/13/2022
Replaced door and control panel. Unit checks good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF22M9581SG/AA
Near Wylie, TX 75098
Chris
Job Details: 06/13/2022
Customer concern is unit not making ice. Ice room frozen over. Unable to remove ice bin. Need icemaker service kit per Samsung. ; ordrng 1 DA82-02706A (Icemaker kit) and 1 DA97-14504C (Ice bin)
We serviced a
GE RANGE
Model JGB860SEJ6SS
Near Garland, TX 75043
John
Job Details: 06/13/2022
Customer concern gas range tripping breaker when oven is used. Confirmed breaker is tripping when oven is used. Using NuFi device found no errors stored. Plugged range into different circuit and unit functions as designed. Advised Customer that an electrician will be necessary to fix issue.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC1
Near Allen, TX 75013
Chris
Job Details: 06/10/2022
Customer concern is unit not starting. Found broken lid at left hinge. Ran diagnostics. No errors. All components test OK. Needs new lid assembly. ; ordrng 1 W11102314 (lid)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA45N3050AW/A4
Near McKinney, TX 75071
Chris
Job Details: 06/10/2022
Customer concern is unit stops during cycle. Unit is stopping due to getting off balance. Found suspension rods very bouncy. Needs new suspension. ; ordrng 2 DC97-16350S (Suspension)s and 2 DC97-16350T (Suspension)s
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297AARS
Near Dallas, TX 75248
Chris
Job Details: 06/10/2022
Customer concern is ice cream felt soft. Checked Temps in both sections. Temps normal. No ice build up. Fans running. Leveled unit. Checks good.
We serviced a
GE WALL OVEN
Model JT5500SF5SS
Near Dallas, TX 75287
Chris
Job Details: 06/10/2022
Customer concern is unit was showing error and wouldn't run. Error is a lower cooling fan speed error. Will need new cooling fan and sensor. ; ordrng 1 WB26X35089 (Cooling fan lower) and 1 WB27X28659 (board sensor)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7200AW/US 03
Near Mesquite, TX 75149
John
Job Details: 06/10/2022
Customer concern washer making scraping sound while agitating. Found the drain line comming into the bottom of the overflow pan was was not cut flush with the pan so the rotor is scraping across it when its agitating. Advised Customer that she will need to contact maintenance for her building to have excess pipe removed. Machine functioning as designed.
We serviced a
GE DISHWASHER
Model PDW7380J10SS
Near Rockwall, TX 75087
Patrick
Job Details: 06/10/2022
"Customer concern, unit fills even when not in use. Found drain tube fell from mount. Corrected drain insertion. Ran rinse only. Good fill, good spray, q; used 1 TJ43259 (Hose clamp) from stock"
We serviced a
ELECTROLUX COOKTOP
Model E36EC75ESS5
Near Rockwall, TX 75087
Patrick
Job Details: 06/10/2022
"Customer concern, glass top cracked. Part listed as NLA. AHS to source parts. ; ordrng 1 318185206 (Main top)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS0
Near Mesquite, TX 75150
John
Job Details: 06/10/2022
Installed new spray arms. All checks good.