We serviced a
SAMSUNG DRYER-GAS
Model DVG50M7450W/A3
Near Chicago, IL 60618
Chris
Job Details: 10/14/2022
Customer concern is unit powers on but doesn't run. Found broken belt and bad idler pulley. Needs new belt and pulley. ; ordrng 1 6602-001655 (Belt) and 1 DC96-00882F (Pulley)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW1
Near Lewisville, TX 75067
John
Job Details: 10/14/2022
Installed new timer and knob. All checks good.
We serviced a
GE DISHWASHER
Model GSD3360D35SS
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 10/14/2022
"Customer concern is that dishwasher does not advance cycle, runs for hours. Cycle tested unit. Found stripped timer motor, causing unit to not advance through wash cycle. Needs new timer. Follow up visit scheduled for 10/24 1-5; ordrng 1 WD21X10476 (TIMER)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW
Near Enumclaw, WA 98022
Cejay
Job Details: 10/14/2022
"Customer concern is that washer will go OOB very easily. Checked suspension rods, washer was slightly unlevel, leveled washer cycle tested washer with a load"
We serviced a
GE DISHWASHER
Model GLD5560L00SS
Near Spanaway, WA 98387
Cameron M.
Job Details: 10/14/2022
"Customer concern is that dishwasher does not wash dishes, and not draining. Found seized wash pump, causing unit to not wash. Also found heavy food debris clogging spray arms, causing poor wash quality. Needs new wash pump and spray arms. Follow up visit scheduled for 10/27 1-5; ordrng 1 WD26X10053 (DISHWASHER MOTOR WASH PUMP ASSEMBLY) and 1 WD22X10047 (SPRAY ARM LOWER) and 1 WD22X10046 (ARM SPRAY MID ASM)"
We serviced a
SAMSUNG RANGE
Model NX58R6631SS/AA 02
Near Spanaway, WA 98387
Cameron M.
Job Details: 10/14/2022
Provided previously ordered knob
We serviced a
LG RANGE
Model LRE3194BD/00
Near Spanaway, WA 98387
Cameron M.
Job Details: 10/14/2022
"Customer concern is that oven does not preheat on bake .verified power supply voltage, good 240v supplied. Tested continuity of bake, Broil and convection elements. Found open convection element. Inspected wire connections to relay board, found shorted connection to double line break 2 relay . Also found melted DLB 1&2 relays. Needs new convection element and relay board. Customer declined repair at this time. Collected 95.00 trip fee via card Payment."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Denton, TX 76210
John
Job Details: 10/14/2022
Customer concern is leaking and sometimes makes a high pitch squeeling noise. Found inlet valve house cracked and leaking water. Also found rotor very loose and wobbly causing it to scrape against stator causing metal on metal noise. Needs new inlet valve assy. and rotor/stator.; ordrng 1 W10915701 (rotor) and 1 W10915700 (stator) and 1 W11172234 (housing)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Tacoma, WA 98422
Cejay
Job Details: 10/14/2022
"Customer concern is that dishwasher is leaking. Checked spray arms for signs of separation, insulation and floor dry, ran dishwasher for 50 minutes no leaks. Advised customer to monitor dishwasher and to document if leak happens again."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US
Near Denton, TX 76208
John
Job Details: 10/14/2022
Customer concern is washer not draining or spinning after service. Found broken wire to drain pump. Repaired wire. Unit now functioning properly.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA5451ANW/XAA 02
Near McKinney, TX 75069
John
Job Details: 10/14/2022
Installed new drain pump and clutch. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5400V/A3
Near Rowlett, TX 75089
Jack
Job Details: 10/14/2022
"Customer concern unit is not heating, found heating element reading open. Replaced and tested unit checks all good. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBS277SWH04
Near Lake Bluff, IL 60044
Chris
Job Details: 10/14/2022
Customer concern is roll out rack that has bearings is stuck and won't pull out. Need new rack. Rack not covered per Assurant.
We serviced a
GE RANGE
Model JKP64GOWBB
Near Richardson, TX 75082
Patrick
Job Details: 10/14/2022
Replaced bake and broil elements. Set bake @350. Preheat in 16min. Broil tests good. All checks good.
We serviced a
GE DISHWASHER
Model GDF570SSJ0SS
Near Tacoma, WA 98465
Cameron M.
Job Details: 10/14/2022
"Installed previously ordered user interface. Cycle tested unit 3x. All checks good. Attempted to call homeowner, received no answer to collect balance due of 143.15 got no answer"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11026632503
Near Tacoma, WA 98404
Cameron M.
Job Details: 10/14/2022
"Customer concern is that washer does not drain , does not advance cycle on any cycle but heavy duty. Found faulty contacts in timer causing unit to not advance. Also found failed contacts in lid switch causing washer to not drain and spin. Also found drain hose inserted in stand pipe to far. Follow up visit scheduled for 10/26 8-12; ordrng 1 WP8541945 (TIMER) and 1 WP8318084 (SWITCH-LID)"
We serviced a
FRIGIDAIRE RANGE
Model FFEF3043LSK
Near Tacoma, WA 98407
Cameron M.
Job Details: 10/14/2022
"Customer concern is that oven does not heat on bake or broil setting. Verified power supply voltage to unit, good 240v supplied. Tested continuity of bake and broil elements, good continuity. Tested continuity of wire harness, good. Found stuck double line break relay, Causing unit to no heat on bake or broil. Needs new main control, overlay and temp sensor. Follow up visit scheduled for 10/21 8-12; ordrng 1 5304518660 (Main control) and 1 316220725 (OVERLAY) and 1 316233903 (PROBE)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Arlington Heights, IL 60005
Chris
Job Details: 10/14/2022
Replaced lid. Tested with customer. Unit checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Elmhurst, IL 60126
Chris
Job Details: 10/14/2022
Customer concern is was making a noise during wash but has since went away. Ran full rinse cycle. Normal noise level washing and draining. Instructed customer on cleaning unit. Found no mechanical problems. Unit checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB965HW0
Near McKinney, TX 75071
John
Job Details: 10/14/2022
"Customer concern is sometimes lid won't lock and cycle will not start. Found F5E1 error code. Using service mode, toggled lid latch multiple times. Latch intermitently fails. Needs new lid switch.; ordrng 1 W11188327 (latch)"
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA 01
Near Chicago, IL 60651
Chris
Job Details: 10/14/2022
Customer concern is dispenser not opening and vane keeps falling off spray arm. Ran diagnostic cycle. Dispenser never opened. Unit ran test good with no errors. Need vane and dispenser replaced. ; ordrng 1 DD97-00501E (Assy vane) and 1 DD59-01002A (Dispenser)
We serviced a
AMANA WASHER-FRONTLOAD
Model NFW5800HW0
Near Chicago, IL 60659
Chris
Job Details: 10/14/2022
Replaced main board. Ran diagnostic cycle. Unit checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF50R8500AV/US 01
Near McKinney, TX 75071
John
Job Details: 10/14/2022
"Installed new control board. Unit still not powering on. Found proper voltage to UI but no buttons responding. Needs new UI.; ordrng 1 DC97-21464H (UI), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model FFBD2412SS0A
Near Tacoma, WA 98446
Cameron M.
Job Details: 10/14/2022
"Customer concern is that dishwasher does not drain. Found debris in airgap, causing unit to not drain at proper rate. Cleared debris. cycle tested unit, all checks good. Advised customer on using high quality detergent. Also advised customer on proper loading practices."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ 1
Near Tacoma, WA 98422
Cejay
Job Details: 10/14/2022
Customer concern is that dishwasher is not draining intermittently. Installed previously ordered drain pump. Stres tested drain pump. All checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A401
Near Nevada, TX 75173
Patrick
Job Details: 10/14/2022
"Customer concern, water jet spraying behind tub. Leaking on floor. Found wall drain partially clogged. Ran rinse and spin, no leak found in unit. Tested water jet nylons times, all function normal."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC6ESWW0
Near Dallas, TX 75238
Jack
Job Details: 10/14/2022
"Replaced lid lock and tested unit, unit checks all good showed customer."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED7120HC1
Near Rowlett, TX 75089
Jack
Job Details: 10/14/2022
"Customer concern, customer was cleaning lint trap and drop papper towel into blower vent. Found paper towel stuck inside blower causing unit to make noise. Removed and tested unit checks all good"
We serviced a
KENMORE DRYER-ELECTRIC
Model 417.81102
Near Dallas, TX 75206
Jack
Job Details: 10/14/2022
"Customer concern unit is not working, talked to customer. He said he changed the dryer vent, did air flow tested unit passed. Customer said error only reads on ef1 on normal, tested unit on normal for 30 minutes. Unit didn't not spitting out any error codes. Checked unit for stored codes found none showed customer unit checks all good."
We serviced a
LG RANGE
Model LSE4617ST/00
Near Spanaway, WA 98387
Cameron M.
Job Details: 10/14/2022
Customer concern is that range lost display and left door locked. Installed square trade provided thermal fuse. Verified function of door lock. Cycle tested all surface burners and bake and broil elements. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11026912691
Near Tacoma, WA 98445
Cejay
Job Details: 10/14/2022
"Installed previously ordered gearcase, tub seal, clutch and motor coupling, installed timer but timer was defective, removed and installed original timer. Washer still leaking from tub seal. Needs new timer and tub and brake tub SHS to supply. SHS ships DTC. ; ordrng 1 3361596 (TUB) and 1 WP3951769 (Timer) and 1 W10820043 (brake & drive tube)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4 02
Near Plano, TX 75025
John
Job Details: 10/14/2022
Customer concern is washer making noise during spin. Ran drain spin cycle. No noise found. Ran load test with 4 towels. Unit begins wobbling and making noise during spin. Found unit to be not level causing it to shake and make noise during spin. Re-leveled unit and ran spin again. Unit now spins properly. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW1
Near Plano, TX 75093
John
Job Details: 10/14/2022
"Customer concern is dryer not drying fast enough, takes multiple cycles. Found crushed rigid ducting behing unit. Ran air fluff cycle, passes no heat. Ran vent check with unit connected to home ventilation, soft fail yellow. Ran vent check with unit disconnected at the wall, soft fail, yellow. Ran vent check with crushed duct disconnected, passes green. Advised Customer that vents need to be cleaned and how best to hook up dryer vents to avoid crushing duct. Straightened ducting, unit now functioning as designed."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US 03
Near Heath, TX 75032
Patrick
Job Details: 10/13/2022
"Customer concern, unit leaking badly, going wildly out of balance. Found broken counterweight, hole knocked on front tub, broken steam nozzle. Must replace, counterweight, nozzle and front tub. AHS to supply parts. ; ordrng 1 DC97-21448A (Front tub assy) and 1 DC67-00999A (Counterweight)"
We serviced a
MAYTAG DISHWASHER
Model MDBTT60AWW3
Near Richardson, TX 75081
Jack
Job Details: 10/13/2022
"Customer concern unit is not turning on, found door lock broken not allowing unit to turn on. Unit needs door lock replaced. Unit also needs control board replaced part it unavailable. Unit needs door latch replaced part is unavailable. Ahs will need to source parts.; O-emld tckt"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC465HW0
Near Irving, TX 75061
Jack
Job Details: 10/13/2022
"Replaced timer and thermal fuse and tested unit, unit checks all good."
We serviced a
GE WALL OVEN
Model JTP70SOM1SS
Near Heath, TX 75032
Patrick
Job Details: 10/13/2022
"Installed cooling fan, control board provided by AHS is incorrect part. Unable to install control. CURRENTLY THIS CONTROL PANEL IS ON A RECALL ********CONSUMER MUST CONTACT RECALL LINE WITH THE MODEL & SERIAL# 866-622-6184"
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ5WW
Near Chicago, IL 60644
Chris
Job Details: 10/13/2022
Customer concern is unit not spinning. On arrival unit full of clothes and fully spun out . Ran full spin cycle with customer. unit checks good instructed customer on off balance loads.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW5620HW0
Near Maywood, IL 60153
Chris
Job Details: 10/13/2022
Customer concern is unit leaking and noisy. Ran full quick cycle. Noise level normal. Noise is from recirc pump. Leak coming from tears in bellow. Need to replace bellow. ; ordrng 1 W11314648 (bellow)
We serviced a
GE DISHWASHER
Model GDF640HSM0SS
Near Oak Park, IL 60304
Chris
Job Details: 10/13/2022
Customer concern is unit powers on but won't start. Lights on panel on. Found unit has control lock turned on. Turned off lock and tested. Unit running good. Instructed customer on control lock.
We serviced a
KENMORE DRYER-ELECTRIC
Model 79681382410
Near Spanaway, WA 98387
Cejay
Job Details: 10/13/2022
Installed previously ordered rear rollers. Cycle tested dryer all checks good
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7230HW0
Near Tacoma, WA 98444
Cejay
Job Details: 10/13/2022
"Installed previously ordered water valve, preformed inlet thermistor sensor feed back tests now thermistor values in range. Cycle tested washer all checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model N/A
Near Dallas, TX 75210
Jack
Job Details: 10/13/2022
"Customer concern unit is still leaking water, found stand pipe backing up. Causing water to leak from front of the unit, customer needs licensed plumber to snake stand pipe unit checks all good."
We serviced a
KENMORE RANGE
Model N/A
Near Dallas, TX 75210
Jack
Job Details: 10/13/2022
"Replaced bake element and tested, unit checks all good showed customer."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11066912691
Near Dallas, TX 75227
Patrick
Job Details: 10/13/2022
"Customer concern, unit not turning on. Confirmed. Motor buzzes when start is attempted and then clicks on overload. Found motor seized. Must replace motor, idler pulley, and blower wheel. ; ordrng 1 WP697772 (Blower wheel) and 1 279787 (Motor) and 1 279640 (Idler)"
We serviced a
FRIGIDAIRE DRYER-ELECTRIC
Model FAQE7001LWO
Near Lakewood, WA 98498
Cejay
Job Details: 10/13/2022
"Installed previously ordered control board. Cycle tested dryer, all checks good."
We serviced a
GE WASHER-TOPLOAD
Model GTWS8655D0MC
Near Lake Tapps, WA 98391
Cameron M.
Job Details: 10/13/2022
"Installed previously ordered gearcase and shifter. Cycle tested unit 3x, all checks good. Customer retained leaking parts ."
We serviced a
SAMSUNG RANGE
Model NE58F9500SS/AA 04
Near Orting, WA 98360
Cameron M.
Job Details: 10/13/2022
"Customer concern is that right front burner trips breaker if set above set six, oven heat to 375 then trips breaker. Cycle tested unit, found issue with tripped breaker to be electrical issue. Advised customer electrician is needed to inspect breaker. Also advised customer to call if issue persists once electrical has been diagnosed and repaired. Left breaker off and unit unplugged."
We serviced a
GE DISHWASHER
Model GDF510PGM0WW
Near Dallas, TX 75231
Jack
Job Details: 10/13/2022
"Replaced door spring and door pulley, also replaced fill cup. Tested unit checks all good showed customer."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Dallas, TX 75243
Jack
Job Details: 10/13/2022
"Replaced left and right hand tracks on unit, also replaced transport assembly and tested unit checks all good showed customer."
We serviced a
OTHER DRYER-ELECTRIC
Model IED4300SQ0
Near Dallas, TX 75228
Patrick
Job Details: 10/13/2022
"Customer concern, unit not heating. Confirmed. Air test pass3d yellow. Found open control thermostat. Replaced from truck stock. All checks ok; used 1 WP3977767 (Thermostat fix) from stock"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW5620HW0
Near Maywood, IL 60153
Chris
Job Details: 10/13/2022
Customer concern is unit leaking and noisy. Ran full quick cycle. Noise level normal. Noise is from recirc pump. Leak coming from tears in bellow. Need to replace bellow. ; ordrng 1 W11314648 (bellow)
We serviced a
GE RANGE
Model NO MODEL
Near Dallas, TX 75243
Patrick
Job Details: 10/13/2022
"Customer concern, unit not igniting. Unit is Bosch branded. Customer must be assign different servicer. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV5471AEW XAA 01
Near Royse City, TX 75189
Patrick
Job Details: 10/13/2022
"Customer concern, unit not heating, confirmed. Air test passed yellow. Found open element. Replaced from truck stock. Tested unit. All checks good. ; used 1 Dc97-14486a (Element) from stock"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MVWB955FW1
Near Puyallup, WA 98374
Cejay
Job Details: 10/13/2022
"Installed previously ordered Dedergent dispenser. Console tabs were cracked and apon installing nuts on console, console tabs broke off due to unseen damage. Needs new console. Follow up scheduled for 10/21 8-12pm; ordrng 1 W11025448 (CONSOLE)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near South Hill, WA 98374
Cameron M.
Job Details: 10/13/2022
"Customer concern is that dishwasher produces burning electrical smell, not washing. Inspected unit for evedance of electrical hazard, none. Cycle tested unit via test cord. found seized washpump, causing unit to not wash and overheat wash motor, causing unit to produce burning smell. Needs new pump and motor assembly. Follow up visit scheduled for 10/25 1-5; ordrng 1 W11416362 (PUMP AND MOTOR ASSEMBLY)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM3
Near Puyallup, WA 98374
Cameron M.
Job Details: 10/13/2022
"Customer concern is that dishwasher leaks from airgap. Found debris in airgap to disposal hose, causing airgap to overflow. Cleared debris, cycle tested unit 3x, all checks good. Advised customer on proper loading practices. Advised customer on using high quality detergent."
We serviced a
SPEED QUEEN WASHER-TOPLOAD
Model AWN63RSN116TW01
Near Spanaway, WA 98387
Cejay
Job Details: 10/13/2022
Installed previously ordered user board. Cycle tested washer all checks good.
We serviced a
LG RANGE
Model LRE30453ST/00
Near Tacoma, WA 98445
Cameron M.
Job Details: 10/13/2022
"Installed previously ordered main pcb, cycle tested all surface burners are bake,Broil functions. All checks good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS09
Near Frisco, TX 75034
John
Job Details: 10/13/2022
Customer concern is DW not starting. Just beeps. Entered service mode and found wash motor humming and never starting. Needs new wash motor.; ordrng 1 W11414076 (BASE-PUMP)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW2
Near Denton, TX 76210
John
Job Details: 10/13/2022
"Customer concern is unit won't spin. Just make a horrible scraping noise. Confirmed horrible noise. Found actuator not fully engaging into spin and cam gears stripped as well as belt very worn. Replaced actuator, cam and belt from truck stock. All checks good.; used 1 W10913953 (ACTUATOR), 1 W10721967 (CAM), and 1 W11239857 (BELT) from stock"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US
Near Denton, TX 76208
John
Job Details: 10/13/2022
Installed new dampers. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV60M9900AW/A5 01
Near McKinney, TX 75069
John
Job Details: 10/13/2022
"Customer concern is washer will not pause and/or unlock door during cycle, has to power machine off to unlock door. Found auto control lock engaging as soon as door is locked, casuing unit to not be able to be paused or stopped untill control lock is manually turned off first. Advised Customer about how to turn off child lock and pause cycle if needed. Ran full test cycle on unit. All checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near McKinney, TX 75069
John
Job Details: 10/13/2022
"Customer concern is dryer not drying fast enough. Ran air fluff cycle, passes no heat. Ran vent check connected to home ventilation fails red. Vent check disconnected from home ventilation passes green. Advised customer that vent needs to be cleaned in order to avoid further drying issues. Machine functioning as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Allen, TX 75013
John
Job Details: 10/13/2022
Customer concern is top rack fell off of DW. Found both adjusters and slides on top rack broken. Needs new slides and adjusters.; ordrng 1 W11259785 (track left) and 2 WPW10546503 (adjuster)s and 2 WPW10195839 (dishrack adjuster)s and 2 WPW10195840 (positioner)s and 1 WPW10588164 (housing left) and 1 WPW10588165 (housing right) and 2 WPW10250162 (cover)s and 1 W11259786 (track right)
We serviced a
GE LAUNDRY CENTER
Model GUD27GSPM1DG
Near Des Plaines, IL 60018
Chris
Job Details: 10/13/2022
Customer concern is unit not spinning. Found belt was off pulley and motor on bottom of unit. Reinstalled belt. Checked errors. No codes stored. Ran full spin cycle with customer. Unit running good.
We serviced a
AMANA WASHER-FRONTLOAD
Model NFW5800HW0
Near Chicago, IL 60659
Chris
Job Details: 10/12/2022
Customer concern is unit won't power on. Verified 120vac going to unit and going to main board. Only 3vdc going to interface. Need to replace main board; ordrng 1 W11322878 (cntrl-elec)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Frisco, TX 75033
John
Job Details: 10/12/2022
Customer concern is upper and middle rack front stops are broken and/or missing. Needs new stops.; ordrng 4 W11545307 (Stop)s
We serviced a
JENN-AIR RANGE
Model JES9900BAS
Near Roy, WA 98580
Cameron M.
Job Details: 10/12/2022
Tech was assigned as a helper;
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48J7770EP/A2 01
Near Tacoma, WA 98445
Cameron M.
Job Details: 10/12/2022
"Customer concern is that dryer does makes rattling/squealing noise during operation, and door switch broken. Found seized idler pulley bushing, causing wheel of idler pulley to disengage from bushing resulting in noise during operation. . Needs new idler pulley. Installed new idler pulley. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Cycle tested unit. All checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
LG LAUNDRY CENTER
Model WM3997HWA/01
Near Tacoma, WA 98408
Cameron M.
Job Details: 10/12/2022
"Customer concern is that washer produces oe error, not draining. Cycle tested unit via service mode, Found stripped drain pump impeller. Causing unit to not drain. Needs new drain pump. ; ordrng 1 EAU61383503 (MOTOR ASSEMBLY,AC,PUMP)"
We serviced a
JENN-AIR RANGE
Model JES9900BAS
Near Roy, WA 98580
Cejay
Job Details: 10/12/2022
"Installed previously ordered cooktop, cycle tested all burners. All checks good."
We serviced a
GE WASHER-FRONTLOAD
Model GFW550SSN1WW
Near Glen Ellyn, IL 60137
Chris
Job Details: 10/12/2022
Customer concern is door bellow off in front. Found front clamp for bellow fallen off and inside unit. Reinstalled door boot and clamp. No damage to bellow. Unit checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6600SW2
Near Schiller Park, IL 60176
Chris
Job Details: 10/12/2022
Customer concern is unit not draining. Tub full of water on arrival. Drained water with transfer pump. Found drain pump impeller broken and spins freely. Picked up pump locally and replaced pump. Tested. Unit checks good. ; ordrng 1 W10536347 (drain pump asm)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6200EW/A3 02
Near Tacoma, WA 98443
Cameron M.
Job Details: 10/12/2022
"Customer concern is that dryer makes squealing noise during operation. Found seized right rear and left front rollers, causing noise during operation. Needs new rollers. Installed new rollers. Cleaned and lubed remaining. Cleaned and Vacuumed inside of unit. Cycle tested unit 3x. All checks good. ; used 2 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8500DC4
Near Rowlett, TX 75088
Jack
Job Details: 10/12/2022
"Customer concern, unit not heating. Found open element. Replaced from truck stock. Tested unit. All checks good; used 1 WP3387747 (Element) from stock"
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.774326
Near Dallas, TX 75219
Jack
Job Details: 10/12/2022
"Replaced motor and tested unit, unit checks all good showed customer."
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ2WS
Near Dallas, TX 75219
Jack
Job Details: 10/12/2022
Customer concern unit will not spin. Found speed sensor wires rubbing on motor fan. Replaced sensor from truck stock. Routed harness away from motor fan. Tested unit. All checks good. ; used 1 WH03X32158 (Speed sensor) from stock
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6500EW/A3
Near McKinney, TX 75070
John
Job Details: 10/12/2022
Customer concern is dryer tumbling once cycle is finished. Found stuck relay on control board causing motor to be energized constantly. Needs new control board.; ordrng 1 DC92-01896A (Control board)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Dallas, TX 75223
Jack
Job Details: 10/12/2022
"Customer concern unit takes 2hrs to complete cycle. Found f0e5 error code, off balance. Basket bounced into unit feeling on push test. Must replace dampers. ; ordrng 1 W11130359 (Damper set of 4)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AV/A2 51
Near Edgewood, WA 98372
Cejay
Job Details: 10/12/2022
Customer concern is that washer would not drain and show error 5C. Damaged floor apon arrival. Customer signed moving appliance waiver. Drain pump dose not activat. Installed new drain pump. Cycle tested washer all checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Bonney Lake, WA 98391
Cejay
Job Details: 10/12/2022
"Installed previously ordered gearcase, motor, cam, belt and pully shield. Calibrated washer, cycle tested washer all checks good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US3A
Near Tacoma, WA 98445
Cameron M.
Job Details: 10/12/2022
"Installed previously ordered door switch. cycle tested unit,all checks good .advised customer on using high quality detergent. Customer declined to retain old part. Collected payment via check."
We serviced a
GE DISHWASHER
Model GDF520PSF2SS
Near Puyallup, WA 98374
Cejay
Job Details: 10/12/2022
Installed previously ordered wash pump with wire harness and flood switch. Verified repair via newfi diagnostic tests all checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model DE412
Near Puyallup, WA 98375
Cejay
Job Details: 10/12/2022
"Apon arrival contacted customer for front door access code. Installed previously ordered rollers and shaft, repaired element terminal wire. Cycle tested unit all checks good. Called customer to verify house was locked apon departure."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45N5300W/A3
Near McKinney, TX 75071
John
Job Details: 10/12/2022
Customer concern is dryer not heating. Found open heating element casuing no heat. Replaced element from truck stock. Unit fails vent check (red). Advised Customer that vent needs to be cleared in order to avoid further heating issues. All other checks good.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50A8600V/A3
Near McKinney, TX 75069
John
Job Details: 10/12/2022
Installed new lint filter cover and spring.
We serviced a
GE COOKTOP
Model ZGU385NSM2SS
Near Dallas, TX 75229
John
Job Details: 10/12/2022
"Installed new spark harness. Issue remains, center burner still trying to light once turned down to simmer. Unable to adjust re-ignite function. Needs new valve and burner assy.; ordrng 1 WB16T10047 (base burner) and 1 WB16X26480 (burner head asm (18k) and 1 WB13T10067 (cap burner) and 1 WB19T10083 (valve gas), states that autho needed"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE52M8650V/A3
Near Spanaway, WA 98387
Cameron M.
Job Details: 10/12/2022
"Customer concern is that dryer run but does not heat. Preformed airflow test failed (yellow). Found open thermal cutoff, causing unit to not heat. Needs new high-limit, thermal cutoff, and thermistor. Follow up visit scheduled for 10/24 8-12; ordrng 1 DC32-00007A (THERMISTOR) and 1 DC47-00018A (HIGH-LIMIT) and 1 DC96-00887C (THERMAL CUTOFF)"
We serviced a
GE WALL OVEN
Model JTP45S0D1SS
Near Irving, TX 75062
John
Job Details: 10/12/2022
Installed new lamp assy. All checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.670326
Near Dallas, TX 75228
Jack
Job Details: 10/12/2022
"Customer concern unit is making a lot of noise, turned on unit and found squeeling noise. Found idler pulley bad and 2 rollers broken , replaced pulley and rollers and tested. Unit checks all good showed customer.; used 2 WPW10314173 (Roller), and 1 WPW10547292 (Idler pulley) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Garland, TX 75041
Jack
Job Details: 10/12/2022
"Customer concern unit is not spraying water on dishes, found unit reading error codef4 e3 motor failed. Ran diagnostic and found motor failed, unit needs new sump replaced. ; ordrng 1 W11085683 (Sump)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Dallas, TX 75248
Jack
Job Details: 10/12/2022
"Customer concern unit is not dispensing soap, unit reads f4e4 wash motor failed. Tested found wash motor failed, unit needs sump replaced. ; ordrng 1 W10902372 (Sump)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Chicago, IL 60651
Chris
Job Details: 10/12/2022
Customer concern is clothes wet after cycle Intermittently. Found error stored for long fill. Hot cycle was turned off. Customer said she turned water off trying to diagnose unit. Ran recalibration and quick test cycles. Found no mechanical problems. Instructed on fill level and loading and off balance loads. Unit checks good.
We serviced a
KITCHENAID RANGE
Model KSEG700ESS3
Near Sachse, TX 75048
Jack
Job Details: 10/10/2022
Replaced parts provided by square trade tested unit checks all good showed customer
We serviced a
GE RANGE
Model JB645DK4BB
Near Chicago, IL 60660
Chris
Job Details: 10/10/2022
Customer concern burners not working and cooktop hot light won't go out. Found front right burner thermostat stuck closed causing hot light to stay on. Also front left burner only inner element heats. Outer element open. Replaced both burners picked up parts locally. Tested. Unit checks good. ; ordrng 2 WB30X24111 (range radiant elemen)s
We serviced a
LG WASHER-FRONTLOAD
Model WM0642HW/01
Near Garland, TX 75042
Jack
Job Details: 10/10/2022
Customer concern unit keeps pump water into unit even when powered down. Found water valve stuck constantly let water into tub even when unit is powered down. Had to turn water valves off and wall to stop water coming in. Unit needs water valve replaced. 198.4095 plus tax
We serviced a
SAMSUNG RANGE
Model KEBS209BSS01
Near Carrollton, TX 75007
Jack
Job Details: 10/10/2022
"Customer concern unit is not powering on found thermal fuse bad, unit needs thermal fuse replaced also needs control board replaced causing fuse to blow. ; ordrng 1 WPW10545291 (Thermal fuse) and 1 WPW10317345 (Control board)"
We serviced a
GE RANGE
Model JB655SK3SS
Near Lake Tapps, WA 98391
Cameron M.
Job Details: 10/10/2022
"Customer concern is that range produced electrical arcing sound and burning electrical smell. Surface burners are none functional and bake and broil none functional. Found positive side of terminal block and power cord suvierly burnt. Causing burners , bake and broil elements to become none functional. Needs new power cord and terminal block. Advised customer due to electrical hazard, unable to fully test unit. Also advised customer after initial installation of terminal block and power cord, during cycle testing further issues may be present. Advised customer breaker has been left off and unit unplugged as precaution. Follow up visit scheduled for 10/18 1-5; ordrng 1 WB17T10011 (TERMINAL BLOCK) and 1 WX09X10007 (POWER CORD 5' 40A 3WIRE RANG)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Dallas, TX 75211
Jack
Job Details: 10/10/2022
"Customer concern unit is leaving clothes still wet after cycle. Tipped unit back found debris stuck inside drain pimp, unclogged and retested unit checks all good showed customer."