We serviced a
GE DISHWASHER
Model GDP665SYN2FS
Near Puyallup, WA 98375
Cejay
Job Details: 10/10/2022
"Customer concern is that dishwasher is leaking from underneath and lower rack wheels have broken off. Found leak coming from wash pump hose to diverter, needs new wash pump and lower rack rollers. Follow up scheduled for 10/19 8-12pm ; ordrng 1 WD19X25700 (WASH PUMP SERVICE KIT) and 8 WD12X26146 (Rollers)s"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF50R8500AV/US-01
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 10/10/2022
"Installed previously ordered inlet valve, cycle tested unit. All checks good"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV5451AEWXAA01
Near Forney, TX 75126
Jack
Job Details: 10/10/2022
"Customer concern unit is not heating, tested air flow unit passed opened unit and ohm heating element, element reads open. Replaced heating element and tested unit unit needs lock replaced broken. ; ordrng 1 DC97-07510B (Door catch), used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
GE DISHWASHER
Model ZDT915SSJ0SS
Near Dallas, TX 75230
Jack
Job Details: 10/10/2022
"Customer concern unit is leaking and human interface is not working. Found main control board failed causing unit to not communicate with human interface board. Found leak at gasket for sump, unit needs control board and sump gasket replaced. ; ordrng 1 WD08X22758 (Sump gasket) and 1 WD21X24903 (Control board)"
We serviced a
FRIGIDAIRE RANGE
Model FGGH3047VFA
Near Glenview, IL 60025
Chris
Job Details: 10/10/2022
Customer concern is unit displays error code and pice loose inside oven door. Found error is for stuck key f011. Customer says it comes up when cleaning or cooking. Instructed customer on stuck key error and how to lock control panel. Took apart door. Insulation came out of place. Fixed Insulation. Tested all functions. Unit checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM2650HWA
Near Tacoma, WA 98404
Cejay
Job Details: 10/10/2022
"Customer concern is that washer is making a banging noise during operation. Visual inspection on springs, weights and dampers good. Cycle tested washer empty no noise, cycle tested washer with a load, found washer is not level. Leveled washer finished test cycle with a load all checks good."
We serviced a
GE DISHWASHER
Model GLD5560L00SS
Near Sumner, WA 98391
Cameron M.
Job Details: 10/10/2022
Installed previously ordered door seal and sweeper seal. Cycle tested unit. All checks good.
We serviced a
FRIGIDAIRE RANGE
Model FFEF3043LSK
Near Tacoma, WA 98404
Cejay
Job Details: 10/10/2022
Customer concern is they would like to verify is a gas range can be installed. Verified customer does not currently have gas utility to range location.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Graham, WA 98338
Cameron M.
Job Details: 10/10/2022
"Installed previously ordered drain pump, and main control. Cycle tested unit 3x. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US 51
Near Eatonville, WA 98328
Cameron M.
Job Details: 10/10/2022
"Customer concern is that washer produces 4c error and freezes control. Verified 4c(water supply error) via service mode. Found clogged cold water inlet, causing unit to produce 4c error. Cleaned inlet screens. Cycle tested unit 3x. All checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near University Place, WA 98466
Cejay
Job Details: 10/10/2022
"Installed previously ordered UI board, adjusters and rail stops. Cycle tested dishwasher all checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Tacoma, WA 98422
Cejay
Job Details: 10/10/2022
Customer concern is that washer UI went blank after attempting to adjust wash temperature. Verified 120v from outlet. Jog dial lights up but no display activity. Found failed control board and UI causing washer failed display activity. Needs new min board and UI. Advised customer parts show out of stock and may take time to recive. Requires Auth.; ordrng 1 W11478526 (PANEL-UI) and 1 W11419171 (CNTRL-ELEC)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDE300VW0
Near Tacoma, WA 98445
Cejay
Job Details: 10/10/2022
Installed previously ordered main control board. Cycle tested dryer all checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Spanaway, WA 98387
Cameron M.
Job Details: 10/10/2022
"Customer concern is that washer will fill with small amount of water then start agitation. Nott filling enough, has to wash with repeated rinse and spin cycles. Checked for stored error codes via service mode, none. Cycle tested unit via service mode , no defect found. Cycle tested unit with customer provided load of towels on normal wash- heavy soil, warm. Filled to adequate water level. Tested unit on deep wash- warm,and heavy soil- unit filled to adequate water level. Unit operating as designed at time of service. Advised customer to monitor and record video if issue persists."
We serviced a
GE DISHWASHER
Model GDT605PMM0ES
Near Tacoma, WA 98445
Cejay
Job Details: 10/10/2022
Customer concern is that dishwasher has poor wash performance. Checked spray arms for clogs. Income water temperature 109? Advised customer minimum required temp is 120?.F51 error found via newfi temp sensor low. Preformed fill and circulation tests good. Temp sensor reading accurate.Advised customer on minimum required water temperature and to use high quality detergent with rinse aid. No mechanical failures with dishwasher at time of service. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Arlington Heights, IL 60005
Chris
Job Details: 10/10/2022
Customer concern is unit not starting or locking. Found lid is cracked at left hinge preventing lid from closing all the way and locking. Error stored for lid lock. Cleared codes and recalibrated. Need to replace lid assembly. ; ordrng 1 W11259006 (lid)
We serviced a
JENN-AIR RANGE
Model JGS8860BDP
Near Chicago, IL 60630
Chris
Job Details: 10/10/2022
"Customer concern is oven not heating. Found bake igniter open. Getting 120vac. Replaced igniter picked up from parts supply. Tested. Unit heating good. ; ordrng 1 74007498 (igniter,oven)"
We serviced a
LG WASHER-TOPLOAD
Model WT7100CW
Near Carrollton, TX 75010
John
Job Details: 10/07/2022
Installed new inlet valves and pressure switch. Unit fills to selected water level.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6100C/A3
Near Plano, TX 75023
John
Job Details: 10/07/2022
"Customer concern is dryer getting too hot. Ran air fluff cycle, tests good. Ran vent check checks green. Ran temp check on low heat, medium heat, and high heat. All Temps within range."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV50K7500EV/A3 01
Near Plano, TX 75074
John
Job Details: 10/07/2022
C7stomer concern is dryer making humming noise when started. Found pillow case stuck in blower wheel causing motor to bind. Removed pillow case. All checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW92HEFC0
Near Wylie, TX 75098
Jack
Job Details: 10/07/2022
"Replaced acu and tested unit found unit still spitting out F1E1 (acu failed)and F8E2(no home dispenser). Unit needs acu, control panel and switch dispenser replaced. ; ordrng 1 w11201293 (Acu) and 1 W10911024 (Control panel) and 1 WPW10352973 (Switch dis)"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MVWC6ESWW0
Near Dallas, TX 75238
Jack
Job Details: 10/07/2022
"Customer concern unit will not turn on, tested lid switch and found switch is bad. Unit needs lid switch replaced.; ordrng 1 WP8318084 (Lid switch)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW2
Near Princeton, TX 75407
John
Job Details: 10/07/2022
"Customer concern is unit stuck in spin. Spin light blinking upon arrival. Canceled cycle to reset unit. Customer advised that this happened with a small load. Cycle tested unit, all checks good. Checked dampers, checks good. Ran Drain and Spin cycle, good spin. Ran Rinse and Spin cycle with load of 4 large towels, no issues. Unit functioning as designed. Advised Customer about load size and dispersing weight in basket. All checks good."
We serviced a
GE DISHWASHER
Model GDF610PSJ5SS
Near Puyallup, WA 98375
Cameron M.
Job Details: 10/07/2022
"Customer concern is that dishwasher does not power and start cycle. Verified power to unit, good 120v supply. Tested dc voltage from main board to user interface, good 14.09vdc. Verified software status via newfi device, needs updated software. Cycle tested unit 3x , all checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5600EP/A3
Near Buckley, WA 98321
Cejay
Job Details: 10/07/2022
"Customer concern is that dryer is not heating. Found failed RR roller. Found open thermal cutoff causing dryer not to heat. Needs new RR rollers, thermal cutoff and thermostat. Installed new RR roller, thermal cutoff and thermostat. Cycle tested dryer all checks good.; used 1 DC47-00018A (OPERATING THERMOSTAT), 1 DC47-00015A (THERMOSTAT), and 1 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Enumclaw, WA 98022
Cejay
Job Details: 10/07/2022
Customer concern is that washer is making a noise during agitation cycle. Pulled error codes via service mode F2E1. Cleared errors and preformed manual activation checks for spin and agitation cycle. Found failed gearcase causing noise during operation. Needs new gearcase. Follow up scheduled for 10/14 1-5pm; ordrng 1 W11393685 (GEARCASE)
We serviced a
LG WASHER-TOPLOAD
Model WT7600HKA
Near Enumclaw, WA 98022
Cejay
Job Details: 10/07/2022
Customer concern is that washer is making a noise during operation and is showing error code. Found clogged cold water inlet screen causing 1E error and noise during cold rinse portion of wash cycle. Cleared inlet screen. Cycle tested washer on cold wash setting water pressure good No error. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW2
Near McKinney, TX 75071
John
Job Details: 10/07/2022
"Installed new gearcase, pulley, and washplate. Found hub stripped. Replaced hub from truck stock. All checks good.; used 1 W10528947 (HUB) from stock"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA5451ANW/XAA 02
Near McKinney, TX 75069
John
Job Details: 10/07/2022
"Customer concern is washer not spinning. Unit had about 4 inches of water in it upon arrival. Drained water with drain pump. Upon activating drain pump for a second time, pump fails. Also found when put into drain spin, the diverter motor straining and creeking when activated. Needs new drain pump and diverter motor assy.; ordrng 1 DC31-00054A (drain pump) and 1 DC31-00090B (Washer clutch)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS4
Near Frisco, TX 75035
John
Job Details: 10/07/2022
"Customer concern is DW not fully draining and smells bad inside. Entered service mode no F codes found. Ran test cycle, no issues found. Did find that when unit drains, the sink is filling up with gross water and then draining back into machine. Advised Customer that a plumber will be needed to resolve clogged sink drain issue. Unit functioning as designed."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW5620HW1
Near Lewisville, TX 75057
John
Job Details: 10/07/2022
Installed new inlet valves. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7000DW0
Near Eatonville, WA 98328
Cameron M.
Job Details: 10/07/2022
"Installed previously ordered ui, cycle tested unit. All checks good."
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS7
Near Auburn, WA 98092
Cejay
Job Details: 10/07/2022
Customer concern is that dishwasher is still leaking heavily. Found small hole in main drain hose causing leak. Needs new drain hose. Installed new drain hose cycle tested unit all checks good ; used 1 8269144A (DRAIN HOSE) from stock
We serviced a
JENN-AIR RANGE
Model JES9800CAB01
Near Tacoma, WA 98498
Cejay
Job Details: 10/07/2022
"Customer concern is that range RF knob broke off with infinite switch stem. Needs new RF infinite switch and knob. Follow up scheduled for 10/17 10-2pm; ordrng 1 W10207697 (KNOB,METAL BL) and 1 WP74010824 (switch- el)"
We serviced a
ELECTROLUX RANGE
Model EW30EF65GSH
Near Eatonville, WA 98328
Cameron M.
Job Details: 10/07/2022
"Customer concern is that range right front burner heats continuously, will not respond to customers imput. Found stuck relay on element relay board. Causing unit to send constant voltage to element. Needs new relay board. Customer declined repair at this time. Collected 95.00 trip fee via card Payment."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE54M8750V/A3
Near Roy, WA 98580
Cameron M.
Job Details: 10/07/2022
"Customer concern is that dryer does not heat. Found open thermal cutoff, causing unit to not heat. Needs new thermal cutoff, high limit and thermistor installed new thermal cutoff, high limit and thermistor. Cycle tested unit. All checks good. Preformed airflow test failed (red ). Advised customer dryer vent duct needs to be cleaned asap before use resumes to prevent further issues. ; used 1 DC47-00018A (OPERATING THERMOSTAT), 1 DC96-00887C (THERMAL CUT-OFF), and 1 DC32-00007A (THERMISTOR) from stock"
We serviced a
SAMSUNG RANGE
Model NE59M4320SS/AA 01
Near Lakewood, WA 98498
Cejay
Job Details: 10/07/2022
"Installed previously ordered infinite switches. Cycle tested elements to verify repair, all checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC465HW2
Near Spanaway, WA 98387
Cameron M.
Job Details: 10/07/2022
"Customer concern is that washer damaged wall, while washing bedding. Customer replaced unit with new washer. Unit not hooked up to utilities. Unable to test unit. Found failed rear left suspension rod. Causing extreme out of balance conditions. causing tub assembly to fall to floor. Also Causing unit to impact wall and damage wall. Needs new suspension rods and tub assembly,gearcase. ; ordrng 1 W10371566 (TTUB OUTER) and 1 W11217817 (SUSPENSION ROD KIT) and 1 W11454372 (GEARCASE)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7230HW0
Near Tacoma, WA 98444
Cejay
Job Details: 10/07/2022
Customer concern is that washer showing F0E4 error. Thermistor checks show Thermistor out of range causing F0E4 error needs new valve assembly. Follow up scheduled for 10/13 1-5pm.; ordrng 1 W11165546 (VALVE)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC0
Near Spanaway, WA 98387
Cameron M.
Job Details: 10/07/2022
"Customer concern is that washer does not drain. Cycle tested unit via service mode. Found dead spot in drain pump motor, causing unit to not drain. Needs new drain pump. Follow up visit scheduled for 10/17 8-12 ; ordrng 1 WPW10581874 (PUMP DRAIN)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS2A
Near Orting, WA 98360
Cameron M.
Job Details: 10/07/2022
"Customer concern is that dishwasher flashes washing, clean and sanitized light. Found faulty ui and main control causing unit to remain in active fault lockout condition. Resulting in customer inability to start and complete cycle. Needs new main control and user interface. Called property owners for authorization, received auth by phone follow up visit scheduled for 10/18 8-12; ordrng 1 5304518467 (SWITCH ASSEMBLY) and 1 A11147301 (MAIN CONTROL)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW2
Near Dallas, TX 75227
Jack
Job Details: 10/07/2022
"Customer concern unit is shaking alot, tested unit found loud noise coming from bottom of the unit. Found belt is bad replaced and tested unit on rise and spin. Tested unit on drain and spin under load unit checks all good. ; used 1 W11239857 (Belt) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IVBS4
Near Dallas, TX 75218
Jack
Job Details: 10/07/2022
"Customer concern unit is not draining, tested pump. Pump failed tip unit on its back and checked pump, found pump impeller broken. Replaced pump and tested unit checks all good. ; used 1 WPW10348269 (PUMP-DRAIN) from stock"
We serviced a
ROPER WASHER-TOPLOAD
Model RTW4440XQ0
Near Dallas, TX 75217
Jack
Job Details: 10/07/2022
Replaced lid switch and inlet valve. Tested unit. Job complete
We serviced a
LG WASHER-TOPLOAD
Model WT7800CV
Near Royse City, TX 75189
Jack
Job Details: 10/07/2022
"Customer concern, buttons on display will not operate. Found good power to main board. Replaced main board, tested unit. All checks good."
We serviced a
GE DISHWASHER
Model GDP665SYN0FS
Near Rockwall, TX 75087
Jack
Job Details: 10/07/2022
"Customer concern, unit powers on but interface will not respond. Found child lock engaged. Turned off lock. Tested unit. all ckecks good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Sachse, TX 75048
Jack
Job Details: 10/07/2022
"Customer concern unit not draining, F9E1(not draining) test unit and found unit not draining. Put unit in service mode and unit would die at pump test, checks voltage at pump found not power to the pump. Checked wiring and found wire broken on harness going to pump, fixed and tested. Found drain hose has a pin hole leak unit needs drain hose replaced. Recommend customer discontinue use until repair is completed.; ordrng 1 W11551233 (Drain hose)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL
Near Plano, TX 75025
John
Job Details: 10/06/2022
Installed sump assy supplied by SquareTrade. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model n/a
Near Dallas, TX 75252
John
Job Details: 10/06/2022
"Customer concern is washer not spinning. Found drive assy. is binding up after agitating. Once I jostled basket around, unit began spinning. Needs new drive assy. Ahs to supply parts and model number.; O-emld tckt"
We serviced a
GE RANGE
Model JKP64GOWBB
Near Richardson, TX 75082
Jack
Job Details: 10/06/2022
"Customer concern, unit not heating. Confirmed. Found bake element open. Must replace bake element. Customer, requests replace broil element as well. Ok'd estimate, $372.79; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 WB44K5013 (Element) and 1 WB44K5009 (Broil element)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF209ANW/XA
Near Balch Springs, TX 75180
Jack
Job Details: 10/06/2022
"Customer concern, unit will not run. Basket full of water on arrival. Found spin basket detached from rear tub rubbing on door boot. Drain pump inop. Cleared debris from trap, still no drain. Must replace rear outer tub, drain pump, door boot, and spin basket. AHS to supply out of stock parts.; ordrng 1 DC97-15013D (Spin basket) and 1 DC97-15328F (Rear outer tub.) and 1 DC96-01700A (Drain pump) and 1 DC64-00802A (Door boot)"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MVWX655DW0
Near Plano, TX 75075
John
Job Details: 10/06/2022
"Customer concern is washer leaking. Ran test cycle. No leaks found, however when unit drains, stand pipe fills with water and overflows onto floor. Advised Customer that a plumber will be necessary to resolve issue. Unit functioning as designed."
We serviced a
FRIGIDAIRE RANGE
Model FFEF3050LSP
Near Puyallup, WA 98375
Cejay
Job Details: 10/06/2022
"Customer concern is when trying run self clean cycle F90 error on display and now is not heating at all. Continuity of bake and boil elements good. Continuity on door lock motor open, bad start winding on door lock motor causing F90 error needs new door lock assembly Follow up scheduled for 10/17 8-12pm; ordrng 1 5304528973 (Motor)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF50A8600AE/US
Near McKinney, TX 75071
John
Job Details: 10/06/2022
Customer concern is washer making a loud noise during spin cycle. Confirmed unit making jet like sound in spin cycle. Needs new rear tub bearing assy. and basket.; ordrng 1 DC97-21754C (ASSY S.TUB BACK) and 1 DC97-21747A (Basket assy.) and 1 DC93-00236G (ASSY DD BLDC MOTOR)
We serviced a
MAYTAG DRYER-ELECTRIC
Model LDE9206ACE
Near Tacoma, WA 98422
Cejay
Job Details: 10/06/2022
Customer concern is that dryer is not spinning. Found both real roller failed causing dryer not to spin. Needs new rear rollers. Advised customer parts show out of stock and may take time to recive. AHS to supply. ; ordrng 2 12001541 (bearing & roller asy)s and 2 WP6-3129480 (shaft)s and 1 WPY312959 (belt)
We serviced a
LG WASHER-TOPLOAD
Model WT7200CW
Near Plano, TX 75093
John
Job Details: 10/06/2022
Customer concern is washer filling when not in use. Found hot water inlet valve stuck open causing unit to fill constantly. Needs new inlet valves. Also found hot water service valve leaking water from top and not fully closing. Advised Customer that plumber will be need to fix valve before washer repair can be completed. Customer advised that she will contact RPS once valve is repaired.; ordrng 1 AJU75152601 (Inlet valve assy.)
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ7WW
Near Lewisville, TX 75067
John
Job Details: 10/06/2022
Customer concern is clothes still wet after spin and making a squeeking noise. Found belt severely worn and slipping across cam. Replaced belt from truck stock. All checks good.; used 1 WH01X24697 (DRIVE BELT) from stock
We serviced a
KENMORE DRYER-ELECTRIC
Model 417.81102003
Near Dallas, TX 75206
Jack
Job Details: 10/06/2022
"Customer concern unit is not advancing through cycle,, found vent clogged failed air flow a tested showed customer. Error code EF1 vent clogged customer is going to replace dryer hose."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4800BQ1
Near Dallas, TX 75201
Jack
Job Details: 10/06/2022
"Replaced gear case, shifter, cam and drain pump tested unit found motor also has failed bearing and is grinding unit needs motor replaced.; ordrng 1 WPW10677715 (Motor)"
We serviced a
SAMSUNG RANGE
Model NE63A6511SS/AA
Near Dallas, TX 75212
Jack
Job Details: 10/06/2022
"Customer concern unit is not working, found roaches inside unit and on control board causing unit to fail Notified customer. Claim number 22413611dfb."
We serviced a
GE RANGE
Model PGP976SET4SS
Near Irving, TX 75063
John
Job Details: 10/06/2022
Customer concern is middle burner not able to be adjusted. Confirmed burner lights properly but Is only able to be turned down to medium and then stops. Also found 2 broken and cracked knobs causing burners to be difficult to control flam on. Needs new gas valve and knobs.; ordrng 1 WB19T10090 (valve gas) and 2 WB03X25796 (gas cooktop knob - s)s
We serviced a
KENMORE DRYER-ELECTRIC
Model PTDS855EMOMS
Near Rowlett, TX 75088
Jack
Job Details: 10/06/2022
"Customer concern unit is smoking , ran dyer vent tested unit failed, unhooked dryer from wall vent and tested. Unit passed unit checks all good, pulled huge chuncks of in out of the dryer. Advised customer they need a perfessional air duct cleaner to come and clean the vent."
We serviced a
GE DISHWASHER
Model PDT785SYN0FS
Near Roy, WA 98580
Cameron M.
Job Details: 10/06/2022
Installed previously ordered drain pump. Cycle tested unit 5x. All checks good.
We serviced a
GE DISHWASHER
Model GSD3425FOOBB
Near Eatonville, WA 98328
Cameron M.
Job Details: 10/06/2022
"Customer concern is that dishwasher leaves film on dishes. Verified water temperatures, good 120. Cycle tested unit 3x, found no mechanical defects. Unit operating as designed. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals."
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXBL5
Near Eatonville, WA 98328
Cameron M.
Job Details: 10/06/2022
"Customer concern is that dishwasher doesn't drain fully and stops working. Found severely burnt main control board, and door switch harness, causing unit to not power. Found door contacting cabinets, caused by un-level unit. Found evidence of washpump leak. Also found damaged sweeper seal, causing water leak during operation. Needs new wire harness, main board, sweeper seal and wash pump. Customer declined repair at this time"
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN0RS
Near Graham, WA 98338
Cameron M.
Job Details: 10/06/2022
"Customer concern is that washer leaks a little water. Found dispenser overflows during wash cycle, caused by high water pressure. Restricted supply valves slightly reducing income water volume. Cycle tested unit Found no active signs of leaks. Advised customer to monitor and call if issue persists."
We serviced a
GE DISHWASHER
Model GLD5960N00SS
Near Tacoma, WA 98422
Cejay
Job Details: 10/06/2022
Installed previously ordered sump inlet and clamp. Cycle tested dishwasher no leaks. Customer misplaced mounting screws and was unable to remount dishwasher to counter.
We serviced a
KENMORE LAUNDRY CENTER
Model 41798702891
Near Puyallup, WA 98373
Cejay
Job Details: 10/06/2022
Customer concern is that washer will intermittently not spin or drain. Stressed tested drain pump and motor good. Lid latch lock will intermittently fail to unlock. Needs new lid latch assembly. Advised customer parts show out of stock and may take time to recive. AHS to supply.; ordrng 1 134101800 (Lid latch)
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MVWB955FW1
Near Puyallup, WA 98374
Cejay
Job Details: 10/06/2022
"Customer concern is that washer is leaking. Found signs of leak on left side of washer cabinet. Service bulletin for Dedergent dispenser leaking requires replacement with updated part. Manually cycled Dedergent dispenser valve to verify leak location is from dispenser. Will need new Dedergent dispenser assembly, customer advised previous repair company damaged hardware to console cover, found console cover missing nut causing console screws not to remain in place. Needs new Dedergent dispenser assembly, tow console nuts and screws. Follow up scheduled for 10/13 8-12pm; ordrng 1 W11290644 (DISPENSER) and 2 W11213336 (NUT)s and 2 W11311945 (SCREW)s"
We serviced a
LG WASHER-FRONTLOAD
Model WH8000HWA
Near Graham, WA 98338
Cameron M.
Job Details: 10/06/2022
"Customer concern is that washer does not drain and spin unit produces oe error. Found stripped drain pump impeller, causing unit to not drain and spin.needs new drain pump. Installed new drain pump. Cycle tested unit 3x. All checks good. Advised customer on regular cleaning intervals. Also advised customer on using high quality detergent. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
SAMSUNG RANGE
Model NE59J7630SG/AA 01
Near Spanaway, WA 98387
Cameron M.
Job Details: 10/06/2022
"Installed previously ordered main control and temp sensor. Cycle tested unit, all checks good. Customer declined to retain old parts. Collected payment via debit card."
We serviced a
GE DISHWASHER
Model GDT655SGJ4BB
Near Dallas, TX 75287
John
Job Details: 10/06/2022
Straightened DW under cabinet. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Dallas, TX 75243
Jack
Job Details: 10/06/2022
"Got to unit and found tracks are broken missing ball bearings, unit needs both upper tracks replace to finish repair. Also found wheels broken on lower rack needs transport assembly replaced. ; ordrng 1 W11259786 (Rh Track) and 1 W11259785 (Left hand track) and 2 WPW10195417 (Transport assembly)s"
We serviced a
KENMORE DISHWASHER
Model 66514792N511
Near Puyallup, WA 98374
Cejay
Job Details: 10/06/2022
"Customer concern is that dishwasher cycle time will change, is making a noise during operation and drain pump will turn on and off during drain cycle. No stored error codes. Preformed diagnostics cycle no service errors advised customer smart wash cycle times will change based on turbidity sensor data. Drain pump is operating as designed. Informed customer drain pump will prime before running continuously until dishwasher is empty. Could not replicate noise concern. Advised customer to reference owners manual for proper loading practices. Possible noise is from objects touching during wash cycle. All checks good."
We serviced a
GE WASHER-TOPLOAD
Model GTW685BPL1DG
Near Edgewood, WA 98372
Cejay
Job Details: 10/06/2022
"Customer concern is that washer would not spin and made a noise during operation. Pulled error codes via newfi F3,F31,F26,F27,F23,F29 and motor TCO tripped. Applied firmware update related to F3 error. Manually test all components operational. Cycle tested washer with a load all checks good. Washer is operational as designed at time of service."
We serviced a
MAYTAG WASHER-TOPLOAD
Model A107A
Near Edgewood, WA 98371
Cejay
Job Details: 10/05/2022
Customer concern is that washer is going OOB. Found washer to be undeveloped causing OOB issues. Leveled washer. Cycle tested washer with a load all checks good.
We serviced a
GE WASHER-TOPLOAD
Model WCRE6270K1
Near Frisco, TX 75034
John
Job Details: 10/05/2022
Secured front panel to washer.
We serviced a
FRIGIDAIRE DRYER-ELECTRIC
Model FAQE7001LWO
Near Lakewood, WA 98498
Cejay
Job Details: 10/05/2022
Customer concern is that dryer will run continuously if door is shut. Found stuck relay causing dryer to run continuously when door is shut. Needs new control board. Follow up scheduled for 10/13 10-2pm; ordrng 1 137070890 (CONTROL BOARD)
We serviced a
GE WASHER-FRONTLOAD
Model WCVH4800K2WW
Near Dallas, TX 75219
Jack
Job Details: 10/05/2022
"Customer concern unit stopped mid cycle, tested unit on drain and spin. Found drain pump grinding, drained unit and open coin catch. Found drain pump impeller broken cause unit not to drain, unit needs drain pump replaced. Customer will remove dryer before arrival. ; ordrng 1 WH11X28637 (Drain pump)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Aubrey, TX 76227
John
Job Details: 10/05/2022
Customer concern is unit not draining. Stress tested pump. Pump fails stress test. Needs new drain pump.; ordrng 1 W11412291 (Drain pump)
We serviced a
GE RANGE
Model CGS995SEL2SS
Near Aubrey, TX 76227
John
Job Details: 10/05/2022
Customer concern is the touch control panel on her range is not responding. Verified no buttons on touch panel responding. Cycled breaker for 5 mins 2x times. Problem remains. Needs new touch control panel.; ordrng 1 WB56X28191 (range glass & touch)
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ5WS
Near Dallas, TX 75206
Jack
Job Details: 10/05/2022
"Replaced water valve and tested unit, unit checks all good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US 02
Near Princeton, TX 75407
John
Job Details: 10/05/2022
Customer concern is washer shaking really bad in spin cycle. Found damper rods severely worn and bouncy causing unit to shake. Needs new damper rods.; ordrng 4 DC97-16350U (Damper rod)s
We serviced a
GE DISHWASHER
Model ZBD6880N00SS
Near Plano, TX 75093
John
Job Details: 10/05/2022
Customer concern is that unit stopped mid cycle and silverware rack is broken. Found no buttons on keypad responding checked voltage to UI 2.3 VDC. Also found silverware rack broken. Needs new UI and silverware rack.; ordrng 1 WD34X11074 (keypad) and 1 WD28X10128 (silverware basket)
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW3505FW1
Near Eatonville, WA 98328
Cameron M.
Job Details: 10/05/2022
"Customer concern is that washer power button intermittently does not function, unit intermittently shut off typically 4 out of 7 times unit will power off randomly. Found f9e1 (long drain) f6e3( ui acu com loss) via service mode. Cycle tested unit verified power button loss of function. Verified rand power shut off. Cycle tested unit via service mode. found ui responding as though power and delay keys are being held, causing unit to randomly power down and cycle delay hours without imput to do so . Needs new ui. Also advised customer due to nature of how ui is failing, unable to fully test unit. Requires auth. ; ordrng 1 W10911040 (PANEL-CNTL)"
We serviced a
FRIGIDAIRE WASHER-FRONTLOAD
Model N/A
Near Dallas, TX 75210
Jack
Job Details: 10/05/2022
"Customer concern unit is not draining, tested drain pump failed. Replace drain pump and retested unit checks all good. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model N/A
Near Dallas, TX 75228
Jack
Job Details: 10/05/2022
Replaced clips and tested unit checks all good.
We serviced a
KENMORE WASHER-TOPLOAD
Model n/a
Near Dallas, TX 75252
John
Job Details: 10/05/2022
Cuatomer concern is washer will not spin found bleach dispenser cup popped out of place causing lid to sit on top of it and not engage lid switch. Snapped bleach cup back into place. Unit now functioning properly.
We serviced a
GE DISHWASHER
Model GDT545PSJ5SS
Near Graham, WA 98338
Cameron M.
Job Details: 10/05/2022
"Customer concern is that dishwasher does not power and wash. Found unit required firmware update via newfi device, causing unit to not power and start cycle. Updated unit, cycle tested unit 10x. Checked for f-codes, none. Cycle tested, all checks good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC465HW0
Near Puyallup, WA 98375
Cameron M.
Job Details: 10/05/2022
Customer concern is that dryer vent clamp tore vent hose. Fixed vent hose . Preformed airflow test. Passed (green) . Cycle tested unit. All checks good Collected trip fee via card payment
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Puyallup, WA 98372
Cameron M.
Job Details: 10/05/2022
"Customer concern is that dishwasher does not fill and wash. Cycle tested unit, found unit fills but doesn't wash. Found dead spot in wash motor, causing unit to not wash. Needs new wash pump. Customer declined repair at this time. Collected diagnostic fee via card Payment"
We serviced a
GE DISHWASHER
Model GDF510PSM4SS
Near Edgewood, WA 98371
Cameron M.
Job Details: 10/05/2022
"Customer concern is that dishwasher leaks alot of water from underneath door during operation. Found warped element containing tub melting through tub assembly, causing unit to leak alot of water during operation. Needs new tub and element. Advised customer customer repair is not possible due to tub being none serviceable item. Charged diagnostic fee via card Payment."
We serviced a
LG RANGE
Model LRE30453ST/00
Near Tacoma, WA 98445
Cameron M.
Job Details: 10/05/2022
"Customer concern is that range front right and rear left burners don't turn off and front left works once then won't work again untilunpluggedtoreset. Found fault in main pcb surface element relay stuck open, causing unit to send constant voltage to element and causing element to heat on high till unplugged. Also found missing segments of display, causing difficulty selecting time and timer settings. Needs new main pcb. Follow up visit scheduled for 10/13 8-12; ordrng 1 EBR74632605 (PCB MAIN)"
We serviced a
LG WASHER-TOPLOAD
Model WT5101HV
Near Rockwall, TX 75087
Jack
Job Details: 10/05/2022
"Customer concern unit is not agitating at beginning of cycle, put unit in to tested mode and while tested unit spit out error code LE(motor error). Looked up error code in tech manual motor is not sensing rotation, tested stator and ohm motor all checks good. Found motor rotor position sensor has failed, unit needs position sensor replaced. ; ordrng 1 6501KW2002A (Motor rotor position sensor)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC465HW0
Near Irving, TX 75061
John
Job Details: 10/05/2022
Customer concern is dryer not starting and cycle select knob very difficult to turn. Found open thermal fuse causing unit to not start. Confirmed cycle select knob difficult to turn. Needs new thermal fuse and timer.; ordrng 1 WPW10185992 (timer) and 1 WP3392519 (thermal fuse)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED49STBW1
Near Dallas, TX 75229
John
Job Details: 10/05/2022
Customer concern is dryer won't start. Found open thermal fuse causing unit to not start. Replaced thermal fuse from truck stock. All checks good.; used 1 WP3392519 (FUSE-THRML) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM5
Near Tacoma, WA 98444
Cejay
Job Details: 10/05/2022
Installed previously ordered vent assembly. Verified operation of vent motor via service mode all checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11031633611
Near Tacoma, WA 98408
Cejay
Job Details: 10/05/2022
Installed previously ordered lid latch assembly. Manually cycled lock mechanism via service mode to verify operation and repair. Cycle tested washer all checks good.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW6000XW2
Near Tacoma, WA 98405
Cejay
Job Details: 10/05/2022
Installed previously ordered door lock. Cycle tested washer all checks good
We serviced a
MAYTAG WASHER-TOPLOAD
Model A107A
Near Edgewood, WA 98371
Cejay
Job Details: 10/05/2022
"Installed previously ordered water valve, cycle tested unit for leaks, all checks good."