We serviced a
LG DRYER-ELECTRIC
Model DLEX3250W
Near Spanaway, WA 98387
Cejay
Job Details: 06/10/2022
Customer concern is that dryer is taking multiple cycles to dry. Preformed airflow test failed (yellow) Preformed temperature check reaches 180? Advised customer dryer vent and ducts need service.
We serviced a
LG DISHWASHER
Model LDP6809SS
Near Puyallup, WA 98375
Cameron M.
Job Details: 06/10/2022
Customer concern is that dishwasher produces AE error and BE .error. found Unit triggering drain pump causing unit to produce AE error. Inspected uint .cycle tested unit 30x found no mechanical defect at time of service. Advised customer to monitor and call if issue
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Roy, WA 98580
Cejay
Job Details: 06/10/2022
"Customer concern is that dishwasher is leaking after running for ten minutes. Customer attempted to replace door gasket, unit still leaks. Unit was uninstalled from cabinet apon arrival.Door gasket was installed incorrectly. Installed door gasket in the proper direction. Found separating lower spray arm causing dishwasher to leak. Needs new lower spray arm. Follow up scheduled for 06/17 1-5pm; ordrng 1 W10837249 (spray arm lower)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5640XW0
Near Coppell, TX 75019
Chris
Job Details: 06/10/2022
Customer concern is unit not working again. Lid lock light is on. And lid is locked. Was able to get lid open. Lid not closing all the way. Control not turning lid lock Light off. Relay on board constantly clicking. Will need another lock and board. ; ordrng 1 W10404050 (lid lock) and 1 W10393444 (cntrl-elec)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8000DW4
Near Frisco, TX 75034
Chris
Job Details: 06/10/2022
Customer concern is unit noisy. Found idler pulley was seized. Replaced pulley. Tested with customer. Unit checks good. ; used 1 W10837240 (BRACKET) from stock
We serviced a
LG DISHWASHER
Model LDS5040ST
Near University Place, WA 98467
Cejay
Job Details: 06/10/2022
Customer concern is that dishwasher is leaking still after multiple repairs. Called AHS recommend unit for replacement. Auth # 100KTWM AHS will contact customer.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11069522800
Near Puyallup, WA 98375
Cameron M.
Job Details: 06/10/2022
Installed previously ordered rear drum seal. Cycle tested unit. All checks good
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SSM1WW
Near The Colony, TX 75056
Chris
Job Details: 06/10/2022
Customer concern is unit won't drain or finish cycle. Tested drain and spin. Pump just hums. Pulled pump and filter apart. Found no debris in filter. Motor getting stuck from Impeller. Needs new drain pump. ; ordrng 1 WH23X25518 (pump)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC465HW0
Near Plano, TX 75024
Chris
Job Details: 06/10/2022
Customer concern is unit not drying clothes. Tested airflow and test failed with poor airflow. Tested with vent disconnected and passed. Unit heating good. Customer will need to have vent cleaned.
We serviced a
LG DISHWASHER
Model LDS5040ST
Near Carrollton, TX 75007
Chris
Job Details: 06/10/2022
Customer concern is unit stops mid cycle with error ne. Found error is doe diverter motor. Unit will need new motor and switch. ; ordrng 1 4681ED3001D (pump motor) and 1 EBF64375202 (Switch) and 1 MBJ32856401 (Case switch)
We serviced a
GE DRYER-ELECTRIC
Model DCVH480EK0WW
Near Dallas, TX 75209
John
Job Details: 06/10/2022
"Installed new bearing. Unit still making noise. Found belt to be lose and idler spring worn allowing belt to slip and cause noise in question. Needs new belt, idler pulley, and spring.; ordrng 1 WE12X10015 (dryer drive belt) and 1 WE49X28031 (idler bracket and be) and 1 WE02X10085 (spring (idler))"
We serviced a
GE WALL OVEN
Model JKP37GOL1WG
Near Dallas, TX 75230
John
Job Details: 06/10/2022
Removed control board and knob for repair. Left electrical tape on open wires. Left breaker turned off. Advised Customer to leave breaker off until repair is complete.; O-emld tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA 09
Near Wylie, TX 75098
Chris
Job Details: 06/10/2022
Customer concern is unit not making ice. Found ice room frozen over. Will need icemakee repair kit parts per Samsung service bulletin. ; ordrng 1 DA97-15217D (Icemaker) and 1 DA97-19898A (Auger drain) and 1 DA82-02367A (Y clips) and 1 DA81-05595A (Rtv) and 1 DA94-02663A (Pcb) and 1 DA97-14474C (Ice bin)
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550UG/AA
Near Tacoma, WA 98404
Cameron M.
Job Details: 06/10/2022
"Installed previously ordered drain pump. Cycle tested unit 10x, all checks good. Advised customer on using high quality detergent for best wash results. Advised customer on regular cleaning intervals for optimal performance."
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.87561602
Near Tacoma, WA 98422
Cameron M.
Job Details: 06/10/2022
"Customer concern is that dryer controls will not power. Tested voltage to unit, L1-n good 120v L2-n no voltage. Found shorted power receptacle and power cord, causing unit to not power. Installed new power cord. Left unit unplugged, as it's a fire risk. Advised customer electrician is needed to correct power receptacle. Also Advised customer to call if issue persists once electrical hazard is corrected. ; used 1 WX09X10019 (POWER CORD 5' 30A 4WIRE DRYR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Buckley, WA 98321
Cameron M.
Job Details: 06/10/2022
"Customer concern is that dishwasher leaks alot of water from underneath door, and not draining at end of cycle. Cycle tested unit, found no active leaks. Disassembled door , found unit leaking from vent seal. Also found evedance of heavy oversuds conditions. Causing leak during operation. Also found drain pump locks up from overheating, causing unit to not drain. Needs new drain pump and vent asm. Follow up visit scheduled for 6/20 10-2; ordrng 1 WPW10469574 (vent asm) and 1 W10876537 (drain pump)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV56H9100EG/A2
Near Puyallup, WA 98372
Cameron M.
Job Details: 06/10/2022
"Installed previously ordered element. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit 3x, all checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Rockwall, TX 75032
Patrick
Job Details: 06/10/2022
"Customer concern, unit powers off before starting cycle. Confirmed. F5e2 f2e1. Failed lid lock. Replaced from truck stock. Tested unit. All checks good; used 1 W10810403 (LID LOCK ASSY) from stock"
We serviced a
SAMSUNG RANGE
Model NE59J7630SS /AA02
Near Mesquite, TX 75181
Patrick
Job Details: 06/10/2022
Replaced lf element. All checks good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26ZNHB1
Near Mesquite, TX 75181
Patrick
Job Details: 06/10/2022
"Replaced over load. Tested unit. Good fans, good compressor. All checks ok."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AP/A2 01
Near Puyallup, WA 98373
Cejay
Job Details: 06/10/2022
"Customer concern is that washer stops at 9 minutes left of cycle. Cycle tested washer spin only no issues. Cycle tested washer with a load. Washer would hit 9 minuets at max spin slow down and add time to 13 minutes repeatedly. Visual inspection of springs, dampers and basket rotation all good. 180? spin test to check balance ball good. Inspected previously preformed repair. Made sure rotor/stator seated correctly. Made sure harness/hall sensor protective cover seated correctly. Reassembled washer. Preformed rinse and spin with a load all checks good."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11025132410
Near Puyallup, WA 98374
Cejay
Job Details: 06/10/2022
Installed previously ordered wash plate and screw. Verified functionality of wash plate all checks good.
We serviced a
LG DISHWASHER
Model LDF7551ST
Near Puyallup, WA 98373
Cameron M.
Job Details: 06/10/2022
"Customer concern is that dishwasher produces not draining error and overflows airgap. Cleared debris from airgap. Cycle tested unit, found stripped drain pump impeller. Causing unit to produce not draining error. Needs new drain pump assembly. Follow up visit scheduled for 6/17 1-5; ordrng 1 ABQ73503004 (CASE ASSEMBLY)"
We serviced a
GE DISHWASHER
Model GDF630PSM3SS
Near Graham, WA 98338
Cejay
Job Details: 06/10/2022
Customer concern is that dishwasher is not powering on. 120v to unit. Found failed user interface control causing unit not to operate. Needs new UI contorl. Follow up scheduled for 06/20 8-12pm; ordrng 1 WD21X25726 (CONFIGURED UI SERVICE CONTROL)
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDTSR/AA5
Near Garland, TX 75040
Patrick
Job Details: 06/10/2022
"Replaced im repair kit, fill tube, fill tube heater, fzim, and ice bin. All checks good."
We serviced a
KENMORE DRYER-ELECTRIC
Model 79661523210
Near Coppell, TX 75019
John
Job Details: 06/09/2022
Installed new moisture sensor bars. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5640XW0
Near Puyallup, WA 98375
Cameron M.
Job Details: 06/09/2022
"Customer concern is that washer does not drain and spin. Found capacitor failed to point of melting, causing unit to not operate properly. Needs new capacitor. Advised customer unit unable to be fully cycle tested. Left unit unplugged, As capacitor posess electrical hazard. Follow up visit scheduled for 6/17 8-12 ; ordrng 1 W10804664 (capacitor)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Princeton, TX 75407
Chris
Job Details: 06/09/2022
Replaced icemaker and valve. Icemaker cycles but gets no water. No water coming out of filter head and filter. ; ordrng 1 242009602 (Filter base) and 1 ULTRAWF (Filter)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Rockwall, TX 75087
Chris
Job Details: 06/09/2022
Replaced harness for freezer. Instructed customer to defrost unit due to ice build up. Unit checks good.
We serviced a
KENMORE REFRIGERATOR
Model 79569379902
Near Mesquite, TX 75149
Patrick
Job Details: 06/09/2022
"Customer concern, unit not cooling properly. Fans good, full frost line on fz evaporator. Fz set on warmest, ff set on coolest. Ice present in cube mold. No fault currently detected."
We serviced a
KENMORE RANGE
Model 79072313015
Near Carrollton, TX 75007
John
Job Details: 06/09/2022
"Customer concern range resetting itself while preheating. Found convection fan seized in place and unable to turn manually causing control board to reset when it calls for fan movement. Also found RR igniter not functioning causing RR burner to not lite. Needs new fan motor, RR igniter and control board.; ordrng 1 316256900 (motor-fan) and 1 316536610 (ignitor tp rr assy) and 1 316462803 (controller) and 1 316352207 (overlay)"
We serviced a
LG DRYER-ELECTRIC
Model DLG7301WE
Near Plano, TX 75093
John
Job Details: 06/09/2022
"Customer concern dryer leaving clothes smelling like gas. Vent checks passes 'yellow', good for gas. Temp check passes, 115-200 degrees on normal high heat. All checks good. Machine functioning as designed."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Orting, WA 98360
Cejay
Job Details: 06/09/2022
"Customer concern is that washer is leaking from underneath. Visual inspection OK. Pulled error codes F0E3,F7E9,F2E1, cleared errors. Filled basket with water no leaks. Could not reproduce leak at time of service."
We serviced a
KENMORE WASHER-TOPLOAD
Model n/a
Near Puyallup, WA 98373
Cejay
Job Details: 06/09/2022
Customer concern is that washer is not draining. Checked drain pump for clog. Cycle tested unit. Washer successfully completed cycle. Stress tested motor. Water supply to unit was off. Cycle tested unit with a load. could not reproduce error at time of service.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW95HEDW0
Near Puyallup, WA 98372
Cejay
Job Details: 06/09/2022
"Customer concern is that washer shows error code and does complete cycle. Pulled errors via service mode F3E2, ohm on sensor out of range needs new temperature sensor. Follo2 up scheduled for 06/17 1-5 pm; ordrng 1 WPW10467289 (sensor)"
We serviced a
SAMSUNG DISHWASHER
Model DMT300RFW/XAA
Near Sumner, WA 98391
Cameron M.
Job Details: 06/09/2022
"customer concern is that dishwasher flashes heavy cycle light ,not completing cycle. Confirmed heavy cycle fashing(leak error). Found unit leaking from inner door seal. Also found torn sweeper seal. Found leaking inlet valve, needs new inner door panel, door seal,and inlet valve. Customer declined repair at this time."
We serviced a
KENMORE REFRIGERATOR
Model 79574023411
Near Garland, TX 75040
Patrick
Job Details: 06/09/2022
Replaced door. Tested unit. All checks good.
We serviced a
KENMORE REFRIGERATOR
Model 79572043112
Near Carrollton, TX 75006
Patrick
Job Details: 06/09/2022
Replaced inlet valve. Unit checks good at this time.
We serviced a
SAMSUNG REFRIGERATOR
Model RF323TEDBSR/AA04
Near Dallas, TX 75205
Patrick
Job Details: 06/09/2022
"Auth # 420nbti. Frozen over ff evap, must replace evap cover and defrost thermistor. Ffim inop, must install im repair kit.; ordrng 1 DA97-12608A (Ffevap cover) and 1 DA32-10104N (Def thermistor) and 1 DA97-15217D (I'm repair kit)"
We serviced a
GE REFRIGERATOR
Model ZIS420NMC
Near Dallas, TX 75214
Patrick
Job Details: 06/09/2022
"Customer concern, im not producing ice, found ice jam preventing harvest to complete. Cleared jam. Motor completed harvest, unit called for water. All checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Dallas, TX 75220
Chris
Job Details: 06/09/2022
Coil fully defrosted. Tested heater and checked good. Replaced bimetal. Unit running and cooling.
We serviced a
LG DISHWASHER
Model LDF5545BD
Near Tacoma, WA 98404
Cameron M.
Job Details: 06/09/2022
"Customer concern is that dishwasher produces AE error. Found evidence of leak under unit. Found overabundance of rodent dropping and urine under and in leak tray of unit. Cycle tested unit multiple times, found no active leaks at time of service. Advised customer to monitor and call if issue persists. Collected payment via check payment"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5400W/A3
Near Spanaway, WA 98387
Cameron M.
Job Details: 06/09/2022
"Customer concern is that dryer makes squealing noise during operation. Found seized idler pulley, causing unit to make noise during operation. Needs new idler pulley installed new idler pulley.cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit 3x,all checks good. Performed airflow test, passed (green) ; used 1 DC93-00634A ( IDLER ASSEMBLY) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FGF328GME
Near Tacoma, WA 98404
Cejay
Job Details: 06/09/2022
"Customer concern is that range is tripping GFCI. GFCI trips as soon as bake ignitor starts. Replaced bake ignitor . Issue still persists. Plugged unit into non GFCI circuit. Bake ignitor is now working. Manufacturers Electric Requirements: A dedicated, properly grounded and polarized branch circuit protected by a 15 amp. circuit breaker or time delay fuse.Advised customer electrician is needed to service GFCI.; used 1 WB13K21 ( OVEN IGNITER-12' LEAD W/NUTS) from stock"
We serviced a
HOTPOINT DISHWASHER
Model HDF330PGR0WW
Near Puyallup, WA 98374
Cejay
Job Details: 06/09/2022
Installed previously ordered mid spray arm. Cycled unit multiple times and upper spray arm is now operating. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Frisco, TX 75035
John
Job Details: 06/09/2022
Installed new sump assy. All checks good.
We serviced a
HOTPOINT DISHWASHER
Model HDF330PGR0BB
Near Graham, WA 98338
Cameron M.
Job Details: 06/09/2022
"Customer concern is that dishwasher does not power. Verified power supply voltage to unit good 120v supply. Found main control board not sending voltage to user board,causing unit to not power and start cycle. Needs new main control. Customer declined repair at this time. Collected payment via debit card Payment"
We serviced a
SAMSUNG RANGE
Model NX60T8311SG/AA
Near Puyallup, WA 98374
Cejay
Job Details: 06/09/2022
"Installed previously ordered ignitor knobs. With the proper knobs installed LF valve is now operating. Cycled all burner on HI, MED and LOW all checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AV/A2 51
Near Spanaway, WA 98387
Cejay
Job Details: 06/09/2022
Customer concern is that washer is leaking from the rear. visual inspection found signs of over suds. Cycle tested unit no leaks. All checks good. Advised customer on proper detergent quantities.
We serviced a
MAYTAG REFRIGERATOR
Model MFX2571XEM2
Near Dallas, TX 75219
Chris
Job Details: 06/09/2022
Customer concern is unit leaking. Found freezer drain clogged. Will need to replace drain with updated drain tube per whirlpool. ; ordrng 1 W10619951 (drain tube)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Mesquite, TX 75181
Chris
Job Details: 06/09/2022
Customer concern is unit turned on and they couldn't get it to cancel. Was able to cancel and run diagnostics. Error for stuck key. Also door not latching strong. Will need new control panel and door latch. ; ordrng 1 W11165145 (console) and 1 WPW10653840 (door latch)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48MDX02
Near Garland, TX 75043
Chris
Job Details: 06/09/2022
Customer concern is ff door not closing tight. Found door closer mechanism failed. Need new door closer. Part showing NLA. ; ordrng 1 1112992 (Door closer)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Allen, TX 75002
John
Job Details: 06/09/2022
Customer concern range oven not heating on bake of broil. Found control board sending 15 vac to bake ignitor and 25 vac to broil igniter. Need new control board.; ordrng 1 W11126814 (cntrl-elec)
We serviced a
GE WASHER-TOPLOAD
Model GTWN3000M2WS
Near Plano, TX 75074
John
Job Details: 06/09/2022
"Customer concern washer will not spin. Customer advised that previously company changed motor and timer. Tested motor, timer, lid switch, and pressure switch. All checks good, no issues found. Unit is a lemon. Recommend replacement.Called AHS, unit accepted for replacement.Auth. 80CDFI"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW75HEFW0
Near Dallas, TX 75240
John
Job Details: 06/09/2022
"Customer concern is washer only drains when plugged in, can't select or start cycle and door locked. Manually opened door for customer to retrieve clothing. Found pressure sensor stuck causing unit to believe its full of water and needs to be drained. Replaced pressure sensor from truck stock. Cycle tested, all checks good.; used 1 WPW10448876 (SWITCH-WL) from stock"
We serviced a
GE REFRIGERATOR
Model ZIBS240PBSS
Near Richardson, TX 75081
Chris
Job Details: 06/09/2022
Customer concern is unit not cooling. On arrival unit was shut off. Turned unit on and watched frost pattern. Did not get. Past half evap. Compressor and fans running. Will need compressor or sealed system repaired.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298AARS 01
Near Murphy, TX 75094
Chris
Job Details: 06/08/2022
Customer concern is unit not getting down to temperature. Both sections about 5-10 degrees warm. Cabinet warm to touch. Pulled unit. Found condenser has lint build up. Also condenser fan not running. Compressor very hot. Will need new condenser fan motor. ; ordrng 1 DA97-07754C (Condenser fan motor)
We serviced a
GE DRYER-ELECTRIC
Model GTD65EBPL1DG
Near Gig Harbor, WA 98335
Cejay
Job Details: 06/08/2022
Customer concern is that dryer door does not close all the way. Verified door closes all the way. Found failed door switch causing dryer door open error. Follow up scheduled for 06/14 1-5pm; ordrng 1 WE04X28977 (DOOR SWITCH)
We serviced a
KENMORE WASHER-TOPLOAD
Model 11015842400
Near Gig Harbor, WA 98335
Cejay
Job Details: 06/08/2022
Installed previously ordered drain hose. Cycle tested washer all checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Gig Harbor, WA 98332
Cejay
Job Details: 06/08/2022
Customer concern is that dryer is making a noise during operation. Found failed LR support wheel causing noise during operation. Needs new support wheel and shaft. follow up scheduled for 06/24 8-12pm; ordrng 1 WPW10314173 (support) and 1 WPW10359271 (roller shaft)
We serviced a
KENMORE DRYER-ELECTRIC
Model 11068837700
Near Tacoma, WA 98405
Cejay
Job Details: 06/08/2022
Installed previously ordered motor and blower wheel. Cycle tested unit all checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW6620HW0
Near Enumclaw, WA 98022
Cameron M.
Job Details: 06/08/2022
"Customer concern is that washer leaks from door during extra rinse. Cycle tested unit 10x, found no mechanical defects at time of service. Advised customer on regular cleaning intervals for optimal performance. Advised customer on using high quality detergent for best wash results."
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.68132413
Near Puyallup, WA 98374
Cameron M.
Job Details: 06/08/2022
"Customer concern is that dryer makes noise during operation. Preformed airflow test failed (yellow). Found seized idler pulley, causing unit to make noise during operation. Installed new idler pulley. Cleaned and lubed rollers. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Cycle tested unit 3x, all checks good.; used 1 W10837240 ( BRACKET) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV520AEP/XAA
Near Graham, WA 98338
Cameron M.
Job Details: 06/08/2022
Installed previously ordered element. Fixed crushed vent hose. cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Cycle tested unit 3x. All checks good Preformed airflow test. Failed (red). Advised customer cannot use dryer until ducting is cleaned. Customer declined to retain old part. Collected payment via debit card Payment.
We serviced a
SAMSUNG RANGE
Model NE59J7630SG/ AA02
Near Forney, TX 75126
Patrick
Job Details: 06/08/2022
"Customer concern, display blinking all lights rapidly and constantly. Confirmed. Replaced display board. All checks good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KF1
Near Garland, TX 75040
Chris
Job Details: 06/08/2022
Customer concern is unit noisy. Found wash motor loud when running. Needs new wash pump. Customer wants to replace unit.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS02
Near Dallas, TX 75204
Chris
Job Details: 06/08/2022
Customer concern is unit not cooling. Found both sections room temperature. Pulled unit out. Compressor running. Fans running. Unit needs sealed system repaired or replaced.
We serviced a
LG WASHER-FRONTLOAD
Model WM5000HVA
Near Rockwall, TX 75032
John
Job Details: 06/08/2022
"Customer concern washer not spinning and not draining all the way and giving LE code. Tested drain pump, checks good. Tested pressure sensor, fails. Found rotor making ticking noise when spun by hand, removed rotor, no issues found. Tested stator windings, failed continuity and ohms check. Needs new rotor and stator and pressure sensor. AHS to supply out of stock parts.; ordrng 1 6601ER1006G (Pressure switch) and 1 AHL72914401 (Rotor) and 1 AJB73816004 (Stator)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW1
Near Rowlett, TX 75088
John
Job Details: 06/08/2022
Customer concern washer not spinning clothes at end of cycle. Ran service test cycle. No issues found. Found fault codes for 'out of balance load cycle stop'. Advised customer about proper load sizeand weight distribution for proper function. Unit functioning as designed.
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSMWW
Near Grapevine, TX 76051
John
Job Details: 06/08/2022
Installed new transmission and belt. All checks good.
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC35KS5
Near Rowlett, TX 75089
Patrick
Job Details: 06/08/2022
"Customer complaint, no ice, unable to remove filter. Found im temp sensor torn, must replace im, found filter release arm broken, must replace; ordrng 1 240397501 (Rod) and 1 243297613 (Ice maker)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Coppell, TX 75019
John
Job Details: 06/08/2022
Came to install sump asey and drain pump. Found three different layers of flooring installed in front of DW making it unable to be uninstalled and only giving about 2 inches of clearance between bottom of door and flooring. Advised Customer that the unit will need to be accessible in order to complete repair. Customer states that she will call RPS once unit is accessible.; O-emld tckt
We serviced a
LG WASHER-FRONTLOAD
Model WM4370HKA
Near Garland, TX 75042
Chris
Job Details: 06/08/2022
Customer concern is unit showing error and leaked on to floor found both valves causing overflow. Ie and fe errors are for inlet valves and overflow condition. Will need new valves and pressure switch. ; ordrng 1 5220FR2075P (Valve) and 1 5220FR2006H (Valve hot) and 1 6601ER1006G (Pressure switch)
We serviced a
KENMORE DRYER-GAS
Model 11070912990
Near Carrollton, TX 75007
Chris
Job Details: 06/08/2022
Customer concern is unit not heating. Found open thermal cutoff. Replaced cutoff. Unit heats good. ; used 1 WP3390719 (FUSE-THRML) from stock
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7040DW1
Near Dallas, TX 75243
Patrick
Job Details: 06/08/2022
"Customer concern, unit fills but does not progress into cycle. Slider damaged, must replace. ; ordrng 1 W10734521 (Slider)"
We serviced a
KENMORE REFRIGERATOR
Model 25374812400
Near Dallas, TX 75217
Patrick
Job Details: 06/08/2022
"Customer concern, unit not cooling. Evap frost line minimal, all fans and compressor running. Must locate sealed system leak and repair/ replace necessary components. Please transfer to ahs sealed system section"
We serviced a
GE REFRIGERATOR
Model LSS25XSTBSS
Near Carrollton, TX 75010
Chris
Job Details: 06/08/2022
Replaced motor and blade. Fan now running good.
We serviced a
KENMORE REFRIGERATOR
Model 59657013600
Near Carrollton, TX 75007
Chris
Job Details: 06/08/2022
Customer concern is unit not cooling. Found Temps in both sections too high. Compressor and fans running. Very poor frost pattern on freezer evap. Will need sealed system repaired.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBBC/AA14
Near Balch Springs, TX 75180
Patrick
Job Details: 06/08/2022
"Da82-02671a. Part received is lawn mower blade, need im repair kit; saved tckt"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50M7450W
Near Puyallup, WA 98375
Cameron M.
Job Details: 06/08/2022
"Customer concern is that dryer takes multiple cycles to dry clothes. Preformed airflow test, passed (green). Preformed temperature checks, in range. Advised customer on proper loading practices, for best result. Cleaned and calibrated moisture sensors"
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS01
Near Steilacoom, WA 98388
Cejay
Job Details: 06/08/2022
Installed previously ordered blower. Verified functionality of blower via service mode. Cycle tested unit on bake all checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11025132411
Near Lakewood, WA 98498
Cejay
Job Details: 06/08/2022
Customer concern is that washer is leaking from underneath. Visually inspected washer found no physical signs of leak. Filled basket via manual service mode. After filling basket visually inspected washer and found no leaks. Washer is operating as designed at time of service
We serviced a
SAMSUNG REFRIGERATOR
Model RS25H5111BC/AA 01
Near Wylie, TX 75098
Chris
Job Details: 06/08/2022
Customer concern is unit not making ice. Manually cycled icemaker. It did cycle and fill but filled very little. Good pressure going into icemaker. Need new icemaker and water valve ; ordrng 1 DA97-13415B (Icemaker) and 1 DA62-02360B (Water valve)
We serviced a
GE REFRIGERATOR
Model TFX26PPDAWW
Near Wylie, TX 75098
Chris
Job Details: 06/08/2022
"Customer concern is unit not cooling. Found freezer evap frozen over. Not defrosting. Will need defrost parts replaced. Instructed customer on defrosting freezer. ; ordrng 1 WR9X489 (control,defrost) and 1 WR51X10055 (heater,defrost) and 1 WR50X122 (thermostat,defrost)"
We serviced a
GE REFRIGERATOR
Model PFE28KBLNTS
Near Forney, TX 75126
Patrick
Job Details: 06/08/2022
"Replaced ice maker, evaporator coils now clear. Defrost heater tests good, fz evap made 1 full first line during compressor test. Coil temp dropped from 65 to 19.All fans functioning with good feedback. If problem persists sealed system leak work must be performed."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED6620HW0
Near Enumclaw, WA 98022
Cameron M.
Job Details: 06/08/2022
"Customer concern is that dryer takes multiple cycles to dry clothes on normal and regular dry cycles. Preformed airflow test, failed (red) . Cleaned and calibrated moisture sensors. Preformed temperature checks, in range. Found no mechanical defects at time of service.Advised customer on proper loading practices for best drying results. Advised customer dryer vent duct needs to be cleaned, before use continues on dryer to prevent damage to heating components. Also Advised customer dryer vent hose needs to be shortened to allow sufficient airflow."
We serviced a
LG DISHWASHER
Model LDP6809SS
Near McKinney, TX 75071
John
Job Details: 06/08/2022
"Customer concern DW making grinding noise while washing. Found circulation pump beating have failed causing noise. Needs new circulation pump.; ordrng 1 ABT72989205 (CASING ASSEMBLY,PUMP)"
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297AARS
Near Rowlett, TX 75088
Chris
Job Details: 06/07/2022
Customer concern is unit not cooling in freezer. Temp in freezer close to refrigerator temperature. Compressor and fan running. No ice build up. Poor frost pattern on freezer evap. Customer said compressor was recently replaced. Will need sealed system repaired.
We serviced a
AMANA RANGE
Model AER5330BAS0
Near Spanaway, WA 98387
Cejay
Job Details: 06/07/2022
Customer concern is that range is arcing from behind control panel. Found all four infinite switchs have failed causing switches to arc. Needs four new infinite switchs. Advised customer parts show out of stock and may take time to recive. AHS to supply.; ordrng 2 WP3148952 (switch-inf)s and 2 WP3148953 (switch-inf)s
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Dallas, TX 75236
Patrick
Job Details: 06/07/2022
"Customer concern, unit not spinning. F7e9, locked rotor. Basket sounds freely. Motor hums but will not move, slider heavily damaged, replaced slider from truck stock, no improvement. Stator 8ohm at both test points on motor.open at harness. Harness damaged at motor pinout, must replace harness and main control. ; ordrng 1 W11429620 (Main control) and 1 W10777953 (Harness), used 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Spanaway, WA 98387
Cameron M.
Job Details: 06/07/2022
"Installed previously ordered timer, cycle tested unit 3x. All checks good"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GC0
Near Dallas, TX 75217
Patrick
Job Details: 06/07/2022
Replaced lid. All checks good.
We serviced a
LG REFRIGERATOR
Model LFX31925ST/06
Near Rockwall, TX 75032
Patrick
Job Details: 06/07/2022
"Replaced im. Could not reproduce leak. No evidence of leak noted in Machine compartment, fz section, or ff section. Customer to monitor to identify source of water during failure. Suspect possible leak from condensate pan. If problem is verified order pan. No part number on drawing. ; O-emld tckt"
We serviced a
FRIGIDAIRE WASHER-TOPLOAD
Model FFTW1001PW
Near Forney, TX 75126
Patrick
Job Details: 06/07/2022
"Customer concern, unit stops mid cycle, goes off balance. E13, water leakage, ec4 clutch defective, e11 fill time too long. Must replace pressure switch. Found drain pump very loud and extremely hot to touch. Must replace. ; ordrng 1 5304492327 (Pressure sw) and 1 5304492243 (Drain pump)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US 01
Near Puyallup, WA 98374
Cameron M.
Job Details: 06/07/2022
"Customer concern is that washer goes out of balance. Cycle tested unit 3x empty, found no mechanical defect. Cycle tested unit 3x with customer provided load of towels. Found no mechanical defects. Advised customer on proper loading practices. Advised customer on regular cleaning intervals for optimal performance. Advised customer on using high quality detergent for best wash results."
We serviced a
KITCHENAID RANGE
Model KSEG700EBS2
Near Enumclaw, WA 98022
Cameron M.
Job Details: 06/07/2022
"Customer concern is that glass top is cracked on right side of unit. Found superficial scratch, causing customer to believe cooktop is cracked. Advised customer on proper care and maintenance of unit. Found no defect at this time."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5400AW/A2
Near Enumclaw, WA 98022
Cameron M.
Job Details: 06/07/2022
"Installed previously ordered baffle, cycle tested unit 3x. All checks good"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED7300DW2
Near Lewisville, TX 75056
John
Job Details: 06/07/2022
Customer concern Dryer dies and won't come on. Found 120 vac between L2 and ground causing machine not to function. Advised Customer that an electrician will be needed to fix issue. Advised Customer to contact us if any other issues arise once power is fixed.
We serviced a
GE DISHWASHER
Model GDF520PGJ5BB
Near Coppell, TX 75019
John
Job Details: 06/07/2022
Customer concern DW not heating and pod not desolving. Found heating element fails continuity check. Also found water entering unit to be tap cold causing pod to not disintegrate also found both spray arms clogged. Advised Customer about priming hot water to sink before starting dishwasher in order to melt pod. Needs new heating element and both spray arms.; ordrng 1 WD05X24776 (Heating Element) and 1 WD22X27724 (Lower spray arm) and 1 WD22X26622 (Mid spray arm)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW1
Near Lewisville, TX 75067
John
Job Details: 06/07/2022
Customer concern washer not spinning. Entered s3rvice mode and found lid lock not locking therefor not spinning. Needs new lid lock.; ordrng 1 W11394572 (Lid lock)