Service History 22 - RPS Appliance Repair

We serviced a

KENMORE DRYER-GAS

Model 11095091402

Near Lewisville, TX 75067

Lane

Job Details: 05/26/2023

Customermstated drye4 runs hotter than wanted. Performed diagnostics foumd cycle temperature within range. Advised customer on cycle selection and desired temperature. All functions working at time of service.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6100AC/US 03

Near Wylie, TX 75098

John

Job Details: 05/26/2023

Customer concern is washer makes a growling sounds when spinning. Confirmed while in spin cycle growling type noise is comming from rear bearing. Needs new rear tub/bearing and spin basket. AHS to research and supply NLA parts.; ordrng 1 DC97-21468C (Rear tub) and 1 DC97-21456B (Spin basket)

We serviced a

GE DISHWASHER

Model GSD4000K00BB

Near Tacoma, WA 98404

Cejay

Job Details: 05/25/2023

Customer concern is that dishwasher is not draining. Found stripped chopped blade causing unit not to drain. Installed new wash motor assembly. Cycle tested unit all checks good. Left u it uninstalled per customer request.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE50R5200W/A3

Near Spanaway, WA 98387

Cameron M.

Job Details: 05/25/2023

"Customer concern is that dryer produces noise during operation. Cycle tested unit. Verified customer concern of noise during operation. Found buildup of lint in wheel,causing unit to produce noise. Removed buildup. Cycle tested unit, all checks good."

We serviced a

LG DRYER-ELECTRIC

Model DLE1101W

Near Carrollton, TX 75007

Lane

Job Details: 05/25/2023

Installed new control and performed multiple function and heat cycle tests after repair. All functionscheckedgoodattimeofservice. Dryer cyclesat 177f.

We serviced a

GE DISHWASHER

Model GDF570SSJ0SS

Near Plano, TX 75093

Lane

Job Details: 05/25/2023

Customer stated dishwasher doesn't drain. Performed diagnostics found air gap clogged. Found several plumbing fittings showing signs of leaking. Advised customer they need a plumber. All functions of the dishwasher checked good at time of service.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV448AEW/XAA

Near Plano, TX 75093

Lane

Job Details: 05/25/2023

Customer stated dryer runs but doesn't heat. Preformed diagnostics found faulty heating element. Replaced element and performed function and heat cycle tests. Unit cycles at 169F.; used 1 DC47-00019A (Heater) from stock

We serviced a

MAYTAG WASHER-TOPLOAD

Model MAH5500BWW

Near Dallas, TX 75252

Lane

Job Details: 05/25/2023

Customer stated washer makes abnormal noise. Performed diagnostics found both front panel clips loose causing excessive noise. Secured panel and performed function test. Advised customer some vibration will translate through case. All functions checked good at time of service.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8900BC0

Near Richardson, TX 75080

John

Job Details: 05/25/2023

"Installed new inlet valve assy. When testing, found one of the solenoids is leaking between coil and body. Needs new OEM inlet valve.; ordrng 1 W10853723 (Inlet valve assy)"

We serviced a

SAMSUNG OTHER

Model ME16K3000AS04

Near Garland, TX 75040

Patrick

Job Details: 05/25/2023

"Customer concern, unit not heating. Confirmed. Found melted door switches. Must replace. ; ordrng 1 DE96-00414A (Switches)"

We serviced a

KENMORE DRYER-ELECTRIC

Model 11096593230

Near Dallas, TX 75243

Patrick

Job Details: 05/25/2023

"Customer concern, unit not heating. Confirmed. Found blown hi limit, melted wiring. Replaced all. Air test passed yellow."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Dallas, TX 75219

Patrick

Job Details: 05/25/2023

"Customer concern, foul odor from unit during use. Corrected drain line. Tested unit. All checks good"

We serviced a

MAYTAG WASHER-TOPLOAD

Model LAT9304AAE

Near Dallas, TX 75206

Patrick

Job Details: 05/25/2023

"Customer concern, unit goes off balance. Tested unit with towels. Unable to duplicate issue. All checks good."

We serviced a

ELECTROLUX RANGE

Model EW36GC55PS

Near Auburn, WA 98001

Cejay

Job Details: 05/25/2023

Customer concern is that center and RR burners are not igniting and flame is uneven. Model and serial tag is not accessible. Found burner caps dirty causing difficulty igniting gass. Needs new center and right rear caps and burners. Follow up scheduled for 06/06 10-2pm; ordrng 1 5304508441 (Cap) and 1 5304520332 (Cap) and 1 5304508442 (Cap) and 1 316438200 (Burner) and 1 5304532558 (Burner)

We serviced a

LG DISHWASHER

Model LDTS678ST

Near Irving, TX 75038

Lane

Job Details: 05/25/2023

Customer stated dishwasher gave leak code. Kitchen sink backed up at the same time as dishwasher failed. Performed diagnostics ran dishwasher for 20min with no leaks detected. Found drain hose not ran in a high loop. Adjusted drain hose and advised customer if sink continues to back up a plumber needs to address issue.

We serviced a

LG WASHER-TOPLOAD

Model WT7305CW

Near Heath, TX 75032

Patrick

Job Details: 05/25/2023

"Customer concern, unit will not power on. Confirmed. Good 120vac to unit. Good 120vac from noise filter to control. No operation. Must replace control. ; ordrng 1 EBR86498808 (Control)"

We serviced a

FRIGIDAIRE RANGE

Model FFEF3016VSA

Near Mesquite, TX 75149

Patrick

Job Details: 05/25/2023

"Customer concern, f11 error code. Confirmed. Must must replace control and overlay. Found all four burners broken. Must replace. ; ordrng 1 5304508925 (Control) and 1 316419145 (Overlay) and 2 5304516160 (Element)s and 2 5304516159 (Element)s"

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WTW5000DW0

Near Mesquite, TX 75149

Patrick

Job Details: 05/25/2023

Replaced control. Calibrated unit. Ran normal. All checks good.

We serviced a

ROPER WASHER-TOPLOAD

Model RAB1121EW1

Near Irving, TX 75062

Lane

Job Details: 05/25/2023

Replaced faulty lid switch. Performed function test after repair. All functions checked good at time of service. Timer advances through complete cycle.; used 1 Wp3949238 (Lid switch) from stock

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED8300SB1

Near Tacoma, WA 98408

Cejay

Job Details: 05/25/2023

"Customer concern is that dryer hums but dose not spin. Found failed control board. Found debris in blower wheel immobilizing motor. Removed debris and preformed airflow test failed (red). Preformed 2nd airflow with vent disconnected pass. Needs new control board. Advised customer part is discontinued AHS to supply, requires auth. ; ordrng 1 W10111606 (Control board)"

We serviced a

GE DISHWASHER

Model GSD2100V70WW

Near Graham, WA 98338

Cameron M.

Job Details: 05/25/2023

"Customer concern is that customer finds standing water in unit a day after completing cycle. Preformed visual inspection of drain hose. found lack of high loop, causing unit to back fill when unit not in use. Preformed cycle test of unit to verify operation. Placed high loop in drain hose and secured in place. All mechanical operation checks good. Found unit improperly hooked up to power using two wire lamp cord and ground wire of initial power harness kooked to door suspension spring. Advised customer of importance of drain hose High loop to prevent back filling when not in use. Advised customer electrician needed to fix power supply cord to correct standard. Advised customer improper installation not covered."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WV60M9900AV/A5 02

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 05/25/2023

"Customer concern is that washer stops mid cycle at different intervals. 3c1x2 . Attempted cycle test of unit via service mode. Found unit will spin but not wash. Preformed rinse and spin cycle test, fail found no basket movement. Test 5vdc reference from inverter board fail 3mv . Found inverter board failure, causing unit to not complete cycle. Needs new inverter board and hall sensor. Customer approved repair . Collected half repair cost 288.25 via card payment follow up visit scheduled for 6/6 8-12; ordrng 1 DC31-00098A (MOTOR BLDC-ASSY HALL) and 1 DC92-01531C (ASSY PCB)"

We serviced a

KENMORE DISHWASHER

Model 66514573N612

Near Murphy, TX 75094

John

Job Details: 05/25/2023

"Installed new control board, element, and thermostat. All checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT770PAYM2

Near Rockwall, TX 75087

John

Job Details: 05/25/2023

"Installed new wheels, clips, and stops. All checks good."

We serviced a

AMANA DISHWASHER

Model ADB1400AGB1

Near Wylie, TX 75098

John

Job Details: 05/25/2023

"Installed new heater, spray arm, and dispenser. All checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Farmers Branch, TX 75234

Lane

Job Details: 05/25/2023

Customer stated when dishwasher drains water comes out of air gap. Preformed diagnostics foumd no restoration at air gap service cap. Disposal seems to be clogged. Customer needs plumber.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT770PAYM2

Near Rockwall, TX 75087

John

Job Details: 05/25/2023

"Installed new wheels, clips, and stops. All checks good."

We serviced a

KENMORE DRYER-ELECTRIC

Model 110.69622800

Near Garland, TX 75040

John

Job Details: 05/25/2023

"Customer concern is dryer start button not working. Found door switch broken and not making contact with door causing unit to not start. Replaced door switch from truck stock. Tested unit, all checks good.; used 1 WP3406107 () from stock"

We serviced a

FRIGIDAIRE WALL OVEN

Model FFEW3026TSC

Near Puyallup, WA 98371

Cameron M.

Job Details: 05/25/2023

"Customer concern is that oven temperatures off, and honeycomb insert of vent tube fell out. Found ceramic honeycomb insert of vent tube fell out of location. Preformed temperature checks of oven, in range. Needs new vent tube asm. Follow up visit scheduled for 6/2 1-5. Collected 75 deductible via card payment. ; ordrng 1 139042600 (TUBE ASSEMBLY)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW7120HW0

Near Tacoma, WA 98408

Cameron M.

Job Details: 05/25/2023

"Customer concern is that washer lost power trapped clothes and not draining. Lifted top of unit allowing customer to retrieve clothes. Tested voltage supply to main board, good 120v. Tested voltage from board to ui, failed 3.5mv. Ohmed out Drain pump, good 19.6. Found main board not sending or receiving single voltage from ui , causing unit to not power and start cycle. Needs new main control and ui. REQUIRES AUTH ; ordrng 1 W11478525 (PANEL-UI) and 1 W11419051 (CNTRL-ELEC)"

We serviced a

KENMORE RANGE

Model 79098023800

Near Graham, WA 98338

Cameron M.

Job Details: 05/25/2023

"Customer concern is that oven does not heat on either upper or lower oven. Verified voltage supply to unit, good 240v.,Verified continuity of elements, good. Found display shows inactive oven cycles. Causing customers inability to adequately determine oven cook cycle. Also found sticking dlb relay on oven relay bord, causing oven 4o on heat needs new temperature prodes,oven relay bord and display board. REQUIRES AUTH. ; ordrng 1 316443927 (BOARD) and 1 316576300 (CONTROLLER) and 2 316217002 (PROBE)s"

We serviced a

GE WASHER-TOPLOAD

Model GTW460ASJ6WW

Near Dallas, TX 75206

Lane

Job Details: 05/25/2023

Customer stated washer doesn't spin vary well. Performed diagnostics found belt failed wrapping up behind motor pulley and breaking pulley. Motor with pulley belt and sensor need replacing. Codes stored for out of balance locked rotor and pressure sensor failure.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC565FW1

Near Dallas, TX 75229

John

Job Details: 05/25/2023

"Installed new belt, latch, tub ring, hub, and suspension rods. All checks good."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED49STBW1

Near Spanaway, WA 98387

Cameron M.

Job Details: 05/24/2023

"Customer concern is that dryer produces noise during operation. Confirmed customer concern of noise during operation. Found screw in drum felt, causing unit to produce squealing noise during operation. Also found worn belt causing squealing noise during operation. Needs new belt. Installed new belt. Removed screw. Cycle tested unit. All checks good ; used 1 341241 (BELT,DRIVE) from stock"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MTW6600TQ0

Near Dallas, TX 75287

John

Job Details: 05/24/2023

Customer concern is washer will not fill with the proper temperature water and doesn't fill enough. Found cold water side of inlet valve is not opening so only hot water is entering the unit. Found hot water service valve is stuck open and unable to be closed. Unit needs new inlet valve assy. Advised Customer that a plumber will be necessary to change service valve before washer repair can be completed.Recieved and processed $75.00 deductible via CC.; ordrng 1 W10372095 (Inlet valve assy)

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS11

Near Puyallup, WA 98375

Cejay

Job Details: 05/24/2023

Customer concern is that microwave is not heating evenly and is blowing air out from under door. Found turntable motor default set to off causing uneven heating. Reset turn table to on. Possible fault in main control causing cooling fan to operate continously untill door is opened. Needs new main control and thermistor. Follow up scheduled for 06/02 1-5pm; ordrng 1 W11233913 (SENSOR) and 1 W11325786 (CNTRL-ELEC)

We serviced a

GE RANGE

Model JGS760SEL4SS

Near Plano, TX 75075

John

Job Details: 05/24/2023

"Customer concern is 'while cooking a pizza, some grease fell onto the bottom piece above the burner and caught fire'. Tested bake burner, broil burner, and all surface burners. All check good. Advised Customer about how hot the deflector can get while in use and how to keep food particles from falling onto it and underneath it. All checks good."

We serviced a

LG DISHWASHER

Model LDT5678ST

Near Rowlett, TX 75088

Patrick

Job Details: 05/24/2023

Replaced door latch. Tested unit. All checks good.

We serviced a

GE DISHWASHER

Model GSD2100V55WW

Near Forney, TX 75126

Patrick

Job Details: 05/24/2023

"Customer concern, unit leaving water after cycle. Recent load in unit upon arrival. No standing water noted. Dishes clean and dry. Possible intermittent inlet valve drip. Must replace inlet valve. ; ordrng 1 WD15X28379 (Valve)"

We serviced a

KENMORE DRYER-GAS

Model 11097721702

Near Bonney Lake, WA 98391

Cejay

Job Details: 05/24/2023

Customer concern is that dryer shuts off shortly after starting a cycle and displays error code. Pulled error codes. F70x5 needs new user board and main control for F70 error. Advised customer parts show discontinued. AHS to supply. Requires auth. ; ordrng 1 W10110646 (User interface) and 1 W10172239 (Control)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX500XW2

Near Dallas, TX 75229

John

Job Details: 05/24/2023

"Customer concern is washer will not start. Found motor cover missing and cam pulley, belt, and nut have fallen off due to the nut not having locktite. Customer advised that he had the missing cam and belt pieces. Replaced cam and belt from truck stock. All checks good.; used 1 WPW10006384 (BELT), and 1 W10721967 (CAM) from stock"

We serviced a

WHIRLPOOL RANGE

Model GW397LXUS06

Near Dallas, TX 75219

John

Job Details: 05/24/2023

Customer concern is Left Front burner will not light and some knobs are broken. Found 3 knobs missing metal insert causing them to be loose on valves. Also found LF burner valve stuck in place and unable to be turned. Needs new LF valve and 3x knobs.; ordrng 3 WP7733P526-60 (Knob)s and 1 WPW10290838 (LF valve) and 4 WP8273062 (Screw)s

We serviced a

MAYTAG DISHWASHER

Model MDBH969AWS5

Near University Place, WA 98466

Cameron M.

Job Details: 05/24/2023

"Customer concern is that dishwasher does not wash top rack, unit blinks clean light 7 times. Cycle tested unit. Found broken upper spray arm manifold, causing zero wash results for top rack ,due to water flow out of bottom of manifold. Also found unit leaking heavily from wash motor. Also found unit leaking from element during operation. Found main board intermittently not sending voltage to elements, causing unit to enter heat lock out. Needs new sump asm, element, upper rack spray arm manifold,and control board. Cleaned water mess. Advised customer not to attempt use of dishwasher. Advised customer parts show NLA. REQUIRES AUTH AHS TO SUPPLY. ; ordrng 1 W10806701 (PUMP&MOTOR) and 1 W10199810 (MANIFOLD) and 1 WP8268433 (SEAL)"

We serviced a

LG WASHER-FRONTLOAD

Model WM0642HW

Near Dallas, TX 75214

John

Job Details: 05/24/2023

Customer concern is washer leaking after drain pump repair. Found tub to drain hose not fully seated on drain causing leak. Re-installed drain hose. While testing found second leak due to inner door boot clamp missing. Needs new inner door boot clamp. Left unit unplugged and advised Customer not to use washer untill repair is completed.; ordrng 1 4861ER2001D (Inner clamp)

We serviced a

GE DRYER-ELECTRIC

Model DHDSR46EG3WW

Near Gig Harbor, WA 98335

Cameron M.

Job Details: 05/24/2023

Installed previously ordered parts. Cycle tested unit. All checks good.

We serviced a

GE DISHWASHER

Model PDWT180R30SS

Near Enumclaw, WA 98022

Cejay

Job Details: 05/24/2023

"Customer concern is dishwasher is not draining. Found clog at check valve causing dishwasher not to drain. Cleared debris, cycle tested unit all checks good."

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA52M7750AV/A401

Near Rockwall, TX 75032

Patrick

Job Details: 05/24/2023

Replaced clutch. Tested unit. All checks good.

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF2A

Near Lewisville, TX 75067

Lane

Job Details: 05/24/2023

Customer stated dishwasher is unresponsive. After resetting power unit would sometimes work. Preformed diagnostics foumd faulty user and main controls. ; ordrng 1 5304518467 (Switch assembly)

We serviced a

KITCHENAID DISHWASHER

Model KUDC20FVSS3

Near Coppell, TX 75019

Lane

Job Details: 05/24/2023

Customer stated dishwasher won't drain. Previous company replaced pump motor. Primary drain hose has restriction causing issue. Hose will haft to be replaced.; ordrng 1 WPW10545278 (Drain hose)

We serviced a

KITCHENAID DISHWASHER

Model KUDS03STSS3

Near Irving, TX 75063

Lane

Job Details: 05/24/2023

Customer stated dishwasher was repaired recently by another company. Preformed diagnostics found wire harness melted down. Control panel is damaged and thermal fuse blown. Heater is causing fuse to blow due to high resistance.; ordrng 1 W10084165 (Control panel) and 1 WPW10082892 (Heater) and 1 W10258275 (Fuse) and 1 WPW10413099 (Harness)

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2408NS8C

Near Tacoma, WA 98407

Cameron M.

Job Details: 05/24/2023

"Customer concern is that dishwasher does not fill and wash. Found under sink supply valve off , causing unit to not receive water to run cycle. Restored water supply. Tested unit, found lower spray arm not fully engaged causing poor wash quality. Re-engaged spray arm, Tested unit once more. All checks good. Advised customer on using high quality detergent. Also Advised customer on regular cleaning intervals."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WV55M9600AW/A5

Near Frisco, TX 75034

Lane

Job Details: 05/24/2023

Customer stated washer gave fault code for drainage problem. Performed diagnostics found foreign object in drain bellow. Removed object and performed multiple function tests. All functions checked good at time of service.

We serviced a

GE DISHWASHER

Model GDF520PSJ2SS

Near Rockwall, TX 75032

Patrick

Job Details: 05/24/2023

Replaced control. Tested unit. All checks good.

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MFW9700SQ1

Near Bonney Lake, WA 98391

Cejay

Job Details: 05/24/2023

Customer concern is that washer produces error and does not operate. Found F-11 error as soon as unit starts cycle. Found failed MCU board causing issues. Needs new MCU board. Ordering new board. Follow up appointment 5/30 1-5; ordrng 1 W10756692 (CNTRL-ELEC)

We serviced a

ELECTROLUX DRYER-ELECTRIC

Model EIMED55IIW2

Near Sumner, WA 98390

Cejay

Job Details: 05/24/2023

"Customer concern is that dryer is not spinning. Found motor stuck, broke motor loose by hand, found open element, causing dryer not to heat. Advised customer motor will possibly get stuck agian, Needs new motor and element. Follow up scheduled for 05/30 8-12.; ordrng 1 134792700 (Element) and 1 5304529782 (Motor)"

We serviced a

KENMORE WASHER-TOPLOAD

Model 79631522211

Near Puyallup, WA 98374

Cejay

Job Details: 05/24/2023

"Upon arrival washer was not hooked up to utillities and in the garage. Installed previously ordered clutch assembly, rotor and wash plate, ran drain and spin cycle all checks good."

We serviced a

GE COOKTOP

Model PP989DN2BB

Near Plano, TX 75024

Lane

Job Details: 05/24/2023

Customer stated cooktop sparks and trips breaker. Fan controller switch is broken and knob is missing. Performed diagnostics found several burner switches shorted out and right front burner is faulty. Cooktop hast to be disconnected from ductwork to be serviced. Unable to verify fan operation due to direct short. Collected $45.00 by CC; ordrng 1 WB30X10032 (Element RF) and 2 WB24X10175 (Infinite switch)s and 2 WB24X10176 (Infinite switch)s and 1 WB03T10035 (Knob) and 1 WB24X10174 (Fan switch)

We serviced a

KENMORE WASHER-FRONTLOAD

Model 79641072311

Near Plano, TX 75093

Lane

Job Details: 05/24/2023

Tech was assigned as a helper;

We serviced a

GE LAUNDRY CENTER

Model WSM2700HBWW

Near Fife, WA 98424

Cameron M.

Job Details: 05/24/2023

"Customer concern is that dryer trapped rag in drum and broke plastic piece. Found broken drum glide due to rag get trapped between drum and felt ,causing glide to break away from drum and protrude inside unit. Needs new glide. Customer requests replacement option. Advised customer work order REQUIRES AUTH. ; ordrng 1 WE03X10007 (Rear DRYER DRUM GLIDE/BEARING)"

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW75HEFW0

Near Wylie, TX 75098

John

Job Details: 05/24/2023

"Customer concern is washer will not drain. Found coin catch full of debris causing unit to not drain. Removed debris from catch. Unit now drains, all checks good."

We serviced a

KENMORE WASHER-FRONTLOAD

Model 79641072311

Near Plano, TX 75093

John

Job Details: 05/24/2023

Installed new inlet valves. All checks good.

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW92HEFW0

Near Puyallup, WA 98375

Cameron M.

Job Details: 05/24/2023

"Customer concern is that washer leaks water during operation. Cycle tested unit, found leaking dispenser assembly, causing customer concern of water under unit. Also found evidence of oversuds conditions, causing unit to leak from rear vent during spin cycle. Also found buildup of debris on door glass, causing leak from bottom of door during wash cycle. Needs new dispenser asm. Follow visit scheduled for 6/2 8-12; ordrng 1 W10862190 (DISPENSER)"

We serviced a

WHIRLPOOL RANGE

Model WFG524SLAB1

Near Garland, TX 75040

Patrick

Job Details: 05/24/2023

"Replaced harness, electrode, and dsi board. No change. Found new dsi board doa. Reinstalled original. Tested unit. All checks good."

We serviced a

LG DISHWASHER

Model LDS5040ST

Near Spanaway, WA 98387

Cameron M.

Job Details: 05/24/2023

"Installed previously ordered tub seal, cycle tested unit. All checks good collected remainder of payment 142.99 via card. Left failed part with customer as part caused leak."

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA5471ABW/XAA

Near Wylie, TX 75098

John

Job Details: 05/23/2023

"Customer concern is washer leaking. Found tub to drain hose had come off causing unit to leak. Re-installed hose. Cycle tested unit, all checks good."

We serviced a

GE DISHWASHER

Model GDF520PGD4WW

Near Rockwall, TX 75032

John

Job Details: 05/23/2023

"Customer concern is DW will not drain. Unit full of water upon arrival. Activated drain pump, very slow drain. Found drain hose 90% clogged. Needs new drain pump and drain hose. Advised Customer to contact RPS once 2x parts arrive.; ordrng 1 WD19X25187 (Drain pump) and 1 WD24X10062 (Drain hose)"

We serviced a

GE LAUNDRY CENTER

Model GUD27ESSJ0WW.

Near Dallas, TX 75204

Patrick

Job Details: 05/23/2023

"Replaced door lock, cleared codes, no change. Replaced control, unit drains, shifts and begins to spin. Spin led begins blinking, unit shuts down. Locked motor error code stored. Unable to remove pulley without damaging it. Must order new pulley. ; ordrng 1 WH01X10608 (Set screw pulley assy)"

We serviced a

GE DISHWASHER

Model GSD4060D35SS

Near Puyallup, WA 98375

Cejay

Job Details: 05/23/2023

Installed previously ordered door seal and left and right corner baffels. Cycle tested unit no leaks all checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5840SW0

Near Lewisville, TX 75057

Lane

Job Details: 05/23/2023

Installed new lid switch and agitator cams. Performed function test after. All functions checked good at time of service.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW7232HW0

Near Lewisville, TX 75067

Lane

Job Details: 05/23/2023

Replaced suspention and performed function test. All functions checked good at time of service. Advised customer on load size and out of balance conditions.

We serviced a

WHIRLPOOL DISHWASHER

Model DU1148XTPB3

Near Dallas, TX 75219

Patrick

Job Details: 05/23/2023

"Customer concern, unit makes grinding noise during use. Confirmed. Chopper clear. Noise from motor. Must replace sump assy. ; ordrng 1 W10782773 (Sump assy)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Dallas, TX 75229

Patrick

Job Details: 05/23/2023

"Customer concern, unit not draining. Found failed Dodson pump. Replaced, no joy. Found clogged drain tube. Cleared. Reassembled, tested unit. All checks good. ; ordrng 1 Wpw10348269 (Drain pump)"

We serviced a

ROPER WASHER-TOPLOAD

Model RAL5144BW0

Near Irving, TX 75062

Patrick

Job Details: 05/23/2023

"Replaced agitator, and bolt. Tested unit under load. All checks good."

We serviced a

GE RANGE

Model CGS750P4M1W2

Near Grand Prairie, TX 75050

Patrick

Job Details: 05/23/2023

Replaced cooling fan. Tested unit. All checks good.

We serviced a

HOTPOINT WASHER-TOPLOAD

Model HTWP1400F1WW

Near Rowlett, TX 75088

John

Job Details: 05/23/2023

Customer concern is washer not filling with enough water during rinse. Found cold water inlet only opening partially causing unit to under fill. Replaced inlet valve. All ch3ecks good.

We serviced a

GE DISHWASHER

Model GDF610PMJ5ES

Near Tacoma, WA 98408

Cameron M.

Job Details: 05/23/2023

"Arrived to install door gasket, unable to preform repair at this time, follow up visit scheduled for 6/1 1-5; schdld next appmnt for 6/1 THU 8-12"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX655DW1

Near Carrollton, TX 75007

Lane

Job Details: 05/23/2023

Customer stated washer doesn't work on normal Cycle. Performed diagnostics found stuck key fault cod3. Cleared code and ran function test after calibration. Washer needs main control replaced due to faulty replacement part.; ordrng 1 W11116592 (Control board)

We serviced a

LG WASHER-FRONTLOAD

Model WM3400CW

Near Tacoma, WA 98407

Cameron M.

Job Details: 05/23/2023

"Customer concern is that washer leaks a little from under unit. Cycle tested unit 10x, found no active leaks. Inspected inlet valves ,good Inspected door boot and glass sealing surfaces, fail. Found buildup of hair and film on door glass, causing boot to not seat properly resulting in unit leak from bottom of door. Found oversuds conditions present from rear vent, causing unit to leak during spin cycle. Advised customer on proper loading practices. Advised customer on regular cleaning intervals for optimal performance of sealing surfaces. Advised customer on using high quality detergent to reduce oversuds conditions. Advised customer to monitor and call if issues persist."

We serviced a

KENMORE RANGE

Model 79093752104

Near Lakewood, WA 98499

Cameron M.

Job Details: 05/23/2023

"Customer concern is that oven broil element broken. Found open broil element, causing unit to not heat properly. Needs new broil element. Collected payment in full via card . Follow up visit scheduled for 5/30 1-5; ordrng 1 316203301 (ELEMENT)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW6200KWO

Near Lakewood, WA 98498

Cameron M.

Job Details: 05/23/2023

"Customer concern is that washer produces noise during operation. Cycle tested unit, found worn cam,causing unit to produce grinding noise during operation. Also found failed actuator, causing shifter to not engage fully. Resulting in grinding noise. Needs new actuator and cam kit. Installed new cam and actuator. Cycle tested unit, ; used 1 W10721967 (CAM), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

SAMSUNG DISHWASHER

Model n/a

Near Irving, TX 75063

Lane

Job Details: 05/23/2023

Customer not home; snapped 1 QuickPics

We serviced a

GE DRYER-ELECTRIC

Model GTDP200EF3WS

Near Rowlett, TX 75088

John

Job Details: 05/23/2023

Installed new knob and timer. All checks good.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5200AW/A2

Near Dallas, TX 75252

Lane

Job Details: 05/23/2023

Customer stated washer stopped and wouldn't complete cycle. Preformed diagnostics found washer functional at time of service.ran full test cycle with load. Advised customer on out of balance condition possibly causing issue.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF510PAYS2

Near Garland, TX 75040

John

Job Details: 05/23/2023

Installed new wash motor and grommet. All checks good.

We serviced a

KITCHENAID RANGE

Model KSIB900ESS1

Near Steilacoom, WA 98388

Cameron M.

Job Details: 05/23/2023

Installed previously ordered bake element. Cycle tested unit. All checks good

We serviced a

KITCHENAID DISHWASHER

Model KUDP02FRSS4

Near Plano, TX 75093

Lane

Job Details: 05/23/2023

During service found door assembly bent causing latch to not align. Inner door with new hinges needs replacing. Door latch and strike also need to be replaced. ; ordrng 1 WP8534853 (Hinge right) and 1 W11612302 (Hinge left) and 1 8530900 (Door inner) and 1 WP8269259 (Gasket) and 1 WP8574157 (Strike) and 1 8193830 (Latch)

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Plano, TX 75074

John

Job Details: 05/23/2023

Installed new control board and inlet valve. All checks good.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5200EP/A3 01

Near Plano, TX 75074

John

Job Details: 05/23/2023

"Installed new rollers, motor assy, belt, and drum. All checks good."

We serviced a

LG DISHWASHER

Model LDF7774ST

Near Dallas, TX 75231

Patrick

Job Details: 05/23/2023

"Customer concern, unit displayed error code ae and kept draining. Breaker off on arrival. Applied power, ran quick wash. Good fill, good spray, good drain. Corrected improper drain/ disposal connection. Found clogged case break. Must replace. No leak noted on arrival. ; ordrng 1 4975ED1005G (Case break)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM0

Near Edgewood, WA 98372

Cejay

Job Details: 05/23/2023

"Customer concern is that dishwasher is not cleaning the dishes and now shows error message. Upon oping door unit displays F2E2 error. pulled error codesF6E6. Preformed service cycle.confirmed operation of element. F6E2. Incoming temperature 118.2 ? after sometime of running water. Also found debris in upper spray arm. Needs new main control and UI for F2E2 error, upper spray arm. Follow up scheduled for 05/31 8-12pm; ordrng 1 W10751502 (CNTRL-ELEC) and 1 W10815487 (PANEL-CNTL) and 1 WPW10498900 (Upper spray)"

We serviced a

GE RANGE

Model JPB21WB1WW

Near Puyallup, WA 98373

Cejay

Job Details: 05/23/2023

"Customer concern is that range FR burner is not working. Found FR element reciptical causing element not to operate. Installed new recptical, cycle tested burner, all checks good. ; used 1 330031 (RECEPTABLE ASSY) from stock"

We serviced a

GE WASHER-TOPLOAD

Model GTW460ASJ7WW

Near Forney, TX 75126

Patrick

Job Details: 05/22/2023

"Replaced transmission, pulley, belt, bolt and agitator. Tested unit unit under load. All checks good."

We serviced a

JENN-AIR COOKTOP

Model C201

Near Puyallup, WA 98374

Cameron M.

Job Details: 05/22/2023

Installed previously ordered recptical and infinite switch. Cycle tested unit. All checks good

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Bonney Lake, WA 98391

Cejay

Job Details: 05/22/2023

"Customer concern is that dishwasher is not filling with water after previouse repair. Pulled error codes. 7-1,4-3, durring service cycle foumd unit to be leaking, foumd drain hose not secured to sump assembly from previously repair. Secured drain line, vaccumed water from under dishwasher. Cycle tested dishwasher no leaks all checks good. Documented water damage to floors."

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA54R7600AC/US

Near Buckley, WA 98321

Cejay

Job Details: 05/22/2023

"Installed previously ordered washplate, cycle tested washer with customer provided load, unit still makes noise but only after the first agitation cycle. Called into auth. Unit is still operational with no failed mechanical parts."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV350AEW/XAA

Near Buckley, WA 98321

Cameron M.

Job Details: 05/22/2023

"Customer concern is that dryer powers but does not tumble. Verified customer concern of not tumbling. Found broken belt and seized idler pully. Causing unit to not start cycle. Needs new belt and idler pully Installed new belt and idler pully. Cleaned Inside of unit. Cleaned and calibrated moisture sensor. Cycle tested unit. All checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY), and 1 6602-001655 (BELT) from stock"

We serviced a

LG WASHER-FRONTLOAD

Model WM3770HWA

Near Forney, TX 75126

Patrick

Job Details: 05/22/2023

"Customer concern, unit leaking during use. Found no leak upon testing however evidence of leak from front in pedestal. No issue with fill or drain systems. No obvious sign of failure from boot. Likely a simple failure to seal. Must replace door bellows; ordrng 1 MDS47123605 (Door boot)"

We serviced a

GE DISHWASHER

Model PDW7800N10BB

Near Lewisville, TX 75067

John

Job Details: 05/22/2023

Installed new drain pump. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model LSR6332KQ0

Near Carrollton, TX 75007

Lane

Job Details: 05/22/2023

Customer stated washer stopped spinning clothes. Performed diagnostics found new clutch failed. Clutch assembly will haft to be replaced again to correct issue.; ordrng 1 285785 (Clutch)

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB520RHB3B

Near Dallas, TX 75252

Lane

Job Details: 05/22/2023

Customer stated dishwasher fills on its own. Preformed diagnostics found faulty water inlet valve faulty. Replaced valve and performed multiple leak and function tests. All functions checked good at time of service.