Service History 22

Near Tacoma, WA 98443
Jacob P.
Job Details: 08/24/2020
WASHER-FRONT LOA SAMSUNG WV55M9600AV/ A5 02 Customer complaint of 188J error (display board error). Needs new display board kit.; ordrng 1 DC92-02104A (Display kit)
Near Eatonville, WA 98328
Branden W.
Job Details: 08/24/2020
WASHER-FRONT LOA LG WT1501CW Customer complaint that washplate came off. Reinstalled washplate with loctite on bolt threads. Also water pressure too low. Cycle tested both hot and cold. Found no pressure issues. All checks ok.
Near Sumner, WA 98391
Branden W.
Job Details: 08/24/2020
DISHWASHER KITCHENAID KDTE254ESS2 Complaint that upper left rack falling. Found rear not clipped in properly causing front to pop out. Installed properly. All checks ok.
Near Sumner, WA 98391
Branden W.
Job Details: 08/24/2020
RANGE KITCHENAID KSEG950ESS1 Customer complaint that oven is too hot and shuts down. Found F6-E1 (runaway temps) error stored. Needs new main control. Next service 8/26 8-12; ordrng 1 W11100515 (CNTRL-ELEC) and 2 WP3196068 (LENS-LIGHT)s
Near Sumner, WA 98391
Branden W.
Job Details: 08/24/2020
WASHER-FRONT LOA SAMSUNG WF448AAW/XAA 01 Complaint that washer will error when filling. Found inlet screen plugged. Cleaned screen. Unable to clean hot side as wall faucet is seized. Advised faucet needs repaired. Once repaired to call back and we can clean screen. Cold fill working well.
Near Tacoma, WA 98409
Jacob P.
Job Details: 08/24/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3 "Customer complaint that after cycle is finished, lights circle on the display and drum turns. Advised customer that this is the wrinkle prevention option. Informed how to turn option on and off. Unit functioning as designed."
Near Spanaway, WA 98387
Nick R.
Job Details: 08/24/2020
DRYER-ELECTRIC SAMSUNG DV42HS200EW/A3 04 Customer complaint that dryer isn't heating. Found dryer with a open heating element causing dryer not to heat. Needs new heating element installed new heating element cycle tested all checks good ; used 1 Dc97-14486a (Heating element) from stock
Near Tacoma, WA 98498
Nick R.
Job Details: 08/24/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3 01 "Customer complaint that dryer is making a loud noise. Found the dryer has a seized back rollers causing the loud noise, needs new back rollers installed new roller cycle tested all checks good.; used 2 Dc97-16782a (Rollers) from stock"
Near Tacoma, WA 98465
Jacob P.
Job Details: 08/24/2020
WASHER-FRONT LOA SAMSUNG WF448AAP/XAA 02 "Customer complaint that unit uses only hot water. Found fill hoses swapped on valves. Swapped hoses. Test cycled, all checks ok."
Near Lakewood, WA 98499
Jacob P.
Job Details: 08/24/2020
WASHER-FRONT LOA WHIRLPOOL WFW9200SQ00 Customer complaint of door locked. Manually unlocked door. Found bad contacts in door switch causing unit to think door is open. Needs new door lock.; ordrng 1 WP8183270 (Door lock)
Near DuPont, WA 98327
Jacob P.
Job Details: 08/24/2020
DRYER-ELECTRIC SAMSUNG DV45K6500EV/A3 01 "Installed previously ordered knob. Test cycled, all checks ok."
Near Gig Harbor, WA 98335
Nick R.
Job Details: 08/24/2020
WASHER-TOPLOAD MAYTAG MVWB835DW1 Installed new lid cycle tested all checks good.
Near Puyallup, WA 98373
Jacob P.
Job Details: 08/24/2020
WASHER-TOPLOAD MAYTAG MVWC565FW1 "Customer complaint of unit not agitating or spinning. Put into service mode and test cycled agitate and spin, checks ok. Put into regular cycle, agitate checks ok. Put into drain and spin, spins ok. No error codes stored. Unable to verify complaint at time of service. Advised customer to call back if problem persists."
Near Olympia, WA 98513
Nick R.
Job Details: 08/24/2020
WASHER-FRONT LOA SAMSUNG 401WV60M9900AV/A5 01 Performed PM check cycle tested all checks good
Near Roy, WA 98580
Nick R.
Job Details: 08/24/2020
WASHER-FRONT LOA MAYTAG MAH8700AWW Customer complaint that washer will not start at all. Found the washers control board has malfunction. (In pictures) causing the washer not to start. Needs new control board.; ordrng 1 34001478 (Control board)
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 08/24/2020
DISHWASHER WHIRLPOOL WDT720PADM1 "Customer complaint of unit making clicking sound and not washing, and segment of heating element bright orange. Found diverter leaking and making clicking noise, unable to shift. Also found heating element weak on one point and electronic control board error stored. Needs new sump assembly, control board and heating element. Advised customer that sump assembly is currently out of stock and may take awhile to get in.; ordrng 1 WPW10671941 (Sump assembly) and 1 W10751502 (Control board) and 1 W10518394 (Heating element), states that autho needed"
Near Bonney Lake, WA 98391
Branden W.
Job Details: 08/24/2020
DRYER-ELECTRIC SAMSUNG DVE45N5300W/A3 Customer complaint that dryer will not heat. Found open heating element causing no heat. Replaced element. Cycle tested. All checks ok. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near DuPont, WA 98327
Jacob P.
Job Details: 08/24/2020
LAUNDRY CENTER WHIRLPOOL WET4024HW0 "Customer complaint of baffle coming unattached. Found screw holes for baffle stripped, needs new baffle and screws.; ordrng 2 W10853898 (Screw)s and 1 685207 (Baffle)"
Near Olympia, WA 98506
Jacob P.
Job Details: 08/24/2020
WASHER-TOPLOAD WHIRLPOOL WTW4816FW2 Customer complaint of unit not powering on. Found good voltage to board and no indicator light on. Needs new control board. Customer declined repair.
Near Olympia, WA 98502
Jacob P.
Job Details: 08/24/2020
WASHER-TOPLOAD GE GTWP2000F1WW Customer complaint of unit starting on it's own twice. Needs new control board.; ordrng 1 WH12X10614 (Control board)
Near Tacoma, WA 98465
Nick R.
Job Details: 08/24/2020
OTHER KENMORE 79080362310 Performed PM check cycle tested all checks good.
Near Tacoma, WA 98406
Nick R.
Job Details: 08/24/2020
WASHER-FRONT LOA KENMORE 79641262610 Performed PM check cycle tested all checks good.
Near Gig Harbor, WA 98335
Nick R.
Job Details: 08/24/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EW/A3 04 Customer complaint that dryer isn't heating. Found open heating element causing dryer not to heat. Needs new heating element. Installed new heating element cycle tested all checks good ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Auburn, WA 98001
Nick R.
Job Details: 08/24/2020
RANGE KENMORE 79072903013 Performed PM check cycle tested all checks good.
Near Bonney Lake, WA 98391
Branden W.
Job Details: 08/24/2020
DRYER-ELECTRIC MAYTAG MEDX655DW1 Installed new timer. Cycle tested. All checks good.
Near Puyallup, WA 98374
Jacob P.
Job Details: 08/24/2020
DRYER-ELECTRIC KENMORE 79681383410 "Performed pm check, all checks ok."
Near Auburn, WA 98001
Nick R.
Job Details: 08/24/2020
DRYER-ELECTRIC KENMORE 11065132411 Performed PM check cycle tested all checks good.
Near Federal Way, WA 98023
Nick R.
Job Details: 08/24/2020
WASHER-FRONT LOA LG 796WM1388HW Performed PM check cycle tested all checks good.
Near Lake Tapps, WA 98391
Branden W.
Job Details: 08/24/2020
WASHER-TOPLOAD MAYTAG MVWB835DW1 Customer complaint that washer will not power on. Found 120v to main board. Per Whirlpool need to replace console and main control together.; ordrng 1 W10861510 (CONSOLE) and 1 W11024149 (CNTRL-ELEC)
Near Enumclaw, WA 98022
Branden W.
Job Details: 08/24/2020
DISHWASHER GE GDT535PSM0SS Customer complaint dishwasher will not operate until power is reset. Dishwasher tripping current sense module. Has happened 3 times and not happened since. Cycle tested all loads. Found no signs of leaks. All checks ok at this time.
Near Enumclaw, WA 98022
Branden W.
Job Details: 08/24/2020
DRYER-GAS MAYTAG MGDC200XW2 "Complaint that dryer timer not working and dryer does not heat. Found open thermal fuse causing no heat. Replaced fuse and operating thermostat. When testing. Found timer has failed contact causing dryer to not run cool down or air fluff cycles. Needs new timer. Next service 8/28 10-2; ordrng 1 W11043385 (Timer), used 1 WP3392519 (FUSE-THRML), and 1 WP3387134 (THRMST-FIX) from stock"
Near Enumclaw, WA 98022
Branden W.
Job Details: 08/24/2020
RANGE SAMSUNG NE58K9430SS/AA Customer complaint that bottom convection fan not working. And cooling fan will run for days sometimes. Found both upper and lower convection fans failed. Aslo found sticking relay on sub PCB board. Needs new fan motors and PCB. ; ordrng 1 DG96-00110F (Convection motor upper) and 1 DG96-00110E (Convection motor lower) and 1 DE94-03610A (ASSY PCB EEPROM)
Near Orting, WA 98360
Jacob P.
Job Details: 08/24/2020
DISHWASHER GE DDT575SMF2ES "Installed previously ordered door switch. Test cycled, all checks ok."
Near Tacoma, WA 98444
Jacob P.
Job Details: 08/24/2020
DRYER-ELECTRIC MAYTAG MEDC215EW1 "Customer complaint of unit heating but not tumbling. Found ahorted heating element causing unit to always heat and open thermal fuse causing dryer not to turn on. Replaced heating element and thermal fuse. Test cycled, all checks ok. ; used 1 279838 (Heating element), and 1 WP3392519 (Thermal fuse) from stock"
Near Steilacoom, WA 98388
Jacob P.
Job Details: 08/24/2020
WASHER-FRONT LOA LG WM3670HWA "Customer complaint of words coming off of console and display and would like them stenciled back on. Advised customer we cannot stencil words back onto machines, we will have to replace console and display board.; ordrng 1 EBR78534427 (Display board) and 1 AGL74115120 (Console)"
Near Tacoma, WA 98407
Nick R.
Job Details: 08/24/2020
WASHER-TOPLOAD KENMORE 11082881100 Performed PM check cycle tested all checks good.
Near Tacoma, WA 98405
Jacob P.
Job Details: 08/24/2020
DRYER-GAS GE GFD45ESSM0WW "Customer complaint of long dry times. Ran air flow test, 100% plugged. Removed vent from back of dryer and ran air flow test again, green. Advised customer that vent from back of dryer to outside needs to be cleaned asap. Dryer functioning as designed."
Near University Place, WA 98466
Nick R.
Job Details: 08/24/2020
DRYER-ELECTRIC KENMORE 79681582410 Performed PM check cycle tested all checks good.
Near Orting, WA 98360
Jacob P.
Job Details: 08/20/2020
DISHWASHER GE DDT575SMF2ES "Customer complaint of machine not starting due to door not latching. Found broken receiver on latch, needs new door latch.; ordrng 1 WD21X10490 (Door latch)"
Near Gig Harbor, WA 98335
Nick R.
Job Details: 08/20/2020
WASHER-TOPLOAD MAYTAG MVWB835DW1 Customer complaint that when starting the washer it makes a clicking sound then shuts off. Found lid has a crank in the back left side causing washers lock to fail. Needs new lid ; ordrng 1 W11259006 (Lid)
Near Tacoma, WA 98404
Jacob P.
Job Details: 08/20/2020
WASHER-FRONT LOA GE GFWN1600J1WW "Customer complaint of unit not draining. Customer moved unit outside cuz it was also leaking. After moving unit outside, customer tested machine and it is now draining. Found drain pump filter seal crushed causing leak. Needs new drain pump filter. Advised customer that part is back ordered and may take awhile to arrive.; ordrng 1 WH23X10029 (Drain pump filter)"
Near Gig Harbor, WA 98332
Nick R.
Job Details: 08/20/2020
DISHWASHER JENN-AIR JDB1100AWB Tech was assigned as a helper;
Near Tacoma, WA 98467
Nick R.
Job Details: 08/20/2020
DRYER-ELECTRIC WHIRLPOOL WED8800YW0 Ordered lint screen
Near Bonney Lake, WA 98391
Nick R.
Job Details: 08/20/2020
DRYER-ELECTRIC SAMSUNG DVE50M7450W/A3 Customer complaint that dryer starts as soon as you close the door. Found the dryer has a stuck motor relay causing dryer to start when the door is closed. Needs new control board ; ordrng 1 DC92-01729P (Main control board)
Near Tacoma, WA 98445
Jacob P.
Job Details: 08/20/2020
WASHER-TOPLOAD LG WT1901CK Customer complaint of unit producing LE error (locked motor). Found control board not detecting basket movement and stator ohms out of range. Needs new control board and stator.; ordrng 1 EBR80321813 (Control board) and 1 AJB73816004 (Stator)
Near Spanaway, WA 98387
Jacob P.
Job Details: 08/20/2020
WASHER-FRONT LOA GE WBVH6240F0WW "Customer complaint of unit making burning smell and basket off its tracks. Found unit with worn rear bearing. Needs new basket, rear tub, tub gasket and door boot.; ordrng 1 WH08X10036 (Door boot) and 1 WH45X10142 (Basket) and 1 WH08X10023 (Tub gasket) and 1 WH45X10071 (Outer ear tub)"
Near Gig Harbor, WA 98332
Jacob P.
Job Details: 08/20/2020
DISHWASHER JENN-AIR JDB1100AWB "Customer complaint of unit not drying now. Installed previously ordered control board. Tested through full normal wash cycle, all checks ok."
Near Roy, WA 98580
Nick R.
Job Details: 08/20/2020
RANGE KENMORE 79096119401 "Customer complaint that oven isn't heating. Found oven with a failed control board not sending voltage to the bake or broil element. Needs new control board, and overlay. ; ordrng 1 316557118 (Control board) and 1 316419141 (Overlay)"
Near Gig Harbor, WA 98329
Jacob P.
Job Details: 08/20/2020
WASHER-TOPLOAD KENMORE 11022722101 Customer complaint of unit not spinning and making a clicking sound. Found burnt contacts in timer causing intermittent voltage to motor. Advised customer that motor may also be bad but we will not know until we get a new timer in it and have good voltage to it. Customer declined repair.
Near Tacoma, WA 98445
Nick R.
Job Details: 08/20/2020
DRYER-ELECTRIC WHIRLPOOL 11067032601 "Customer complaint that front seal of the drum has broken, needs new seal. Installed new seal cycle tested all checks good"
Near Puyallup, WA 98373
Nick R.
Job Details: 08/20/2020
DISHWASHER WHIRLPOOL WDF520PADB7 "Customer complaint that dishwasher doesn't wash.; ordrng 1 WPW10082861 (Rack stop) and 1 W10879262 (Motor pump) and 1 WPW10538166 (Grommet) and 1 W10445975 (Hose) and 1 W10906426 (Control board), states that autho needed"
Near Olympia, WA 98506
Jacob P.
Job Details: 08/20/2020
OVEN/STOVE SAMSUNG NE58K9500SG/AA 01 Customer complaint of oven locked and no power. Found connector on relay board corroded causing no power to machine. Needs new relay board.; ordrng 1 DE92-02439G (Relay board)
Near Lacey, WA 98503
Jacob P.
Job Details: 08/20/2020
WASHER-TOPLOAD LG WD100CW Customer complaint of hinge broken. Found housing for hinge on lid broken. Needs new lid assy.; ordrng 1 AGM75369503 (Lid assy)
Near , WA 98580
Nick R.
Job Details: 08/20/2020
DRYER-ELECTRIC KENMORE 79681728000 Customer complaint that dryer doesn't work. Found the control lock activated on dryer causing dryer not to start. Unlocked controls cycle tested all checks good.
Near Federal Way, WA 98023
Branden W.
Job Details: 08/20/2020
WASHER-TOPLOAD GE GTW460ASJ5WW "Customer complaint that washer leaks and does not complete cycle. Found transmission leaking through center shaft. Water in shifter assembly. Needs new transmission, shifter, belt, pulley and agitator. ; ordrng 1 WH38X27335 (PLATFORM TRANS ASM KIT ) and 1 WH05X25036 (MODE SHIFTER ASM) and 1 WH49X25379 (TRANSMISSION PULLEY & NUT) and 1 WH01X24697 (WASHING MACHINE DRIVE BELT) and 1 WH43X25447 (AGITATOR BASE ASM)"
Near Federal Way, WA 98023
Branden W.
Job Details: 08/20/2020
COOKTOP GE ZGU661EM1WG Customer complaint that downdraft hood does not raise up or lower. And burner will not spark. ; ordrng 1 WB20X133 (SPARK MODULE) and 5 WB13K5058 (Ignitor NLA)s and 5 WB3K108 (Knob NLA)s
Near DuPont, WA 98327
Jacob P.
Job Details: 08/20/2020
WASHER-TOPLOAD SAMSUNG WA45M7050AW/A4 01 "Installed previously ordered PCB kit. Test cycled, all checks ok."
Near Olympia, WA 98513
Jacob P.
Job Details: 08/20/2020
RANGE KENMORE 79078763401 "Customer complaint of bake not working. Found weak igniter causing no ignition. Replaced igniter. Test cycled, all checks ok.; used 1 Wb13k21 (Igniter) from stock"
Near Olympia, WA 98501
Jacob P.
Job Details: 08/20/2020
DRYER-ELECTRIC MAYTAG MEDB835DW4 "Customer complaint of squealing noise. Found seized idler pulley causing noise. Replaced idler pulley and cleaned all rollers and shafts. Test cycled, all checks ok.; used 1 279640 (Idler pulley) from stock"
Near Olympia, WA 98502
Jacob P.
Job Details: 08/20/2020
WASHER-FRONT LOA WHIRLPOOL WFW9500TC01 "Customer complaint of F35 error (pressure switch error). Found capacitors on control board popped and pressure switch unable to read. Control board out of stock and pressure switch discontinued. AHS to supply parts. ; ordrng 1 WPW10180782 (Control board) and 1 W10156252 (Pressure switch), states that autho needed"
Near Enumclaw, WA 98022
Branden W.
Job Details: 08/20/2020
DRYER-ELECTRIC WHIRLPOOL WED5620HW Customer complaint that dryer will not start. Cycle tested numerous times. Dryer ops good. Advised to not press too hard and buttons as they are not buttons but touch pads. Customer does not like her new washer and dryer and will never purchase whirlpool again.
Near Puyallup, WA 98371
Nick R.
Job Details: 08/20/2020
DISHWASHER KITCHENAID KUDS25SHWH1 Preformed PM check cycle tested all checks good
Near Lake Tapps, WA 98391
Branden W.
Job Details: 08/20/2020
DISHWASHER GE GDT665SSN0SS Customer complaint that drying agent leaks from dispenser. Per GE tech support. Needs new dispenser. ; ordrng 1 WD12X24058 (DISHWASHER DETERGENT DISPENSER-NO SENSOR)
Near Olympia, WA 98512
Jacob P.
Job Details: 08/20/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer complaint of upper left track broken. Replaced adjusters. Test cycled, all checks ok.; used 1 W10712395 (Adjusters) from stock"
Near Enumclaw, WA 98022
Branden W.
Job Details: 08/20/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Installed new element. Reset controls. Cycle tested. No leaks. Good temps. All checks good.
Near Lake Tapps, WA 98391
Branden W.
Job Details: 08/20/2020
DISHWASHER GE GDT655SMJ0ES Installed new diverter assembly. Cycle tested x3. No leaks. Dishwasher not mounted and toe panel off prior to service. Advised dishwasher should be mounted to cabinet to prevent movement.
Near Orting, WA 98360
Nick R.
Job Details: 08/20/2020
DRYER-ELECTRIC SAMSUNG DVE45R6100C/A3 Customer complaint that dryer starts as soon as you close the door. Found dryer with a stuck motor relay on the control board. Causing dryer to constantly run. Needs new control board.; ordrng 1 DC92-01729Y (Main control board pcb)
Near Tacoma, WA 98405
Nick R.
Job Details: 08/20/2020
OTHER SAMSUNG 40185907OTL Performed PM check cycle tested all checks good.
Near Puyallup, WA 98374
Jacob P.
Job Details: 08/20/2020
RANGE GE JB645RK6SS Customer complaint of glass cooktop cracked. Advised customer that physical breaks are not covered after 7 days of purchasing. Provider customer with collect call estimate. Customer declined repair.
Near Spanaway, WA 98387
Nick R.
Job Details: 08/20/2020
WASHER-FRONT LOA SAMSUNG WV55M9600AV/A5 01 "Customer said the washer had an error code and wanted me to make sure the washer was ok. Found a UB error code. Cycle tested all checks good, advised the customer about the UB error code."
Near Graham, WA 98338
Nick R.
Job Details: 08/20/2020
DRYER-ELECTRIC KENMORE 79681072310 "Customer complaint that dryer takes a long ti,e to dry clothes. Ran airflow test came back good, ran a temperature check, came back good. Cycle tested all checks good. Advised customer to use smaller load sizes."
Near Gig Harbor, WA 98335
Branden W.
Job Details: 08/20/2020
WASHER-FRONT LOA WHIRLPOOL WFW5620HW0 New board also missing heater connector. Per Lowes/Whirlpool. Trying board from revision 2 W11322903. Next visit 8/27 10-2; ordrng 1 W11322903 (ACU)
Near Tacoma, WA 98407
Branden W.
Job Details: 08/20/2020
RANGE FRIGIDAIRE FEFL78CBA Customer complaint that oven will not work. Display is off. Found 120v to main board. Board is unresponsive. Needs new main board. Next service 8/26 10-2; ordrng 1 316207529 (Control) and 1 316220805 (Overlay)
Near Lakewood, WA 98498
Jacob P.
Job Details: 08/20/2020
WASHER-TOPLOAD KENMORE 11022912100 "Installed previously ordered transmission, clutch and coupler. Test cycled, all checks ok."
Near Spanaway, WA 98387
Branden W.
Job Details: 08/20/2020
DISHWASHER FRIGIDAIRE FFBD2412SS0A Customer complaint that dishwasher does not drain completely and leaks from door. Found drain hose clogged with food debris causing slow drain. Slow drain leaving water in dishwasher causing overfill and leak. No other leaks found. Seals are in good condition. Cleaned drain hose. No airgap installed and drain hose has no high loop. Added high loop under sink. Advised to run several clean cycles. Customer stated deductible was waived. No deductible collected.
Near Puyallup, WA 98371
Nick R.
Job Details: 08/20/2020
WASHER-TOPLOAD KENMORE 11022352510 Performed PM check cycle tested all checks good
Near Olympia, WA 98502
Jacob P.
Job Details: 08/20/2020
DRYER-ELECTRIC SAMSUNG DV45H6300EW/A3 01 Customer complaint of unit not starting. Found motor has bad centrifugal switch causing drum not to turn. Needs new motor assembly.; ordrng 1 DC93-00101N (Motor assembly)
Near Tacoma, WA 98406
Branden W.
Job Details: 08/20/2020
DISHWASHER MAYTAG MDB4949SDZ0 "Installed new main control, OWI sensor and drain pump. Tested in normal and auto cycles. All checks good."
Near Olympia, WA 98516
Jacob P.
Job Details: 08/20/2020
WASHER-FRONT LOA WHIRLPOOL WFW8740DW0 "Installed previously ordered control board. Test cycled, all checks ok."
Near Olympia, WA 98513
Jacob P.
Job Details: 08/20/2020
WASHER-FRONT LOA WHIRLPOOL GHW9100LW2 "Customer complaint of unit not always spinning clothes all the way out. Found unit unable to balance load due to worn rear bearing. Needs new basket, outer rear tub and tub gasket. Basket is discontinued and tub is out of stock. AHS to supply parts.; ordrng 1 8181914 (Basket) and 1 W10772617 (Outer rear tub) and 1 WP8181673 (Tub gasket)"
Near Spanaway, WA 98387
Branden W.
Job Details: 08/20/2020
WASHER-TOPLOAD KENMORE 11069133413 Customer complaint that washer is loud in spin cycle. Found worn transmission bearings causing noise. Needs new transmission. ; ordrng 1 W10811956 (GEARCASE) and 1 W10752187 (Screw) and 1 W10752285 (WASHPLATE)
Near Olympia, WA 98502
Jacob P.
Job Details: 08/20/2020
DRYER-ELECTRIC SAMSUNG DV45K6500EV/A3 01 "Installed previously ordered control board. Test cycled, all checks ok."
Near Tacoma, WA 98405
Branden W.
Job Details: 08/20/2020
WASHER-FRONT LOA LG WM2801HLA Customer complaint that washer will not fill. Found dead drain pump causing water to remain in washer. Washer will not fill unless it drains. Replace drain pump. Cycle tested. all checks ok; used 1 4681EA2001T (DRAIN PUMP) from stock
Near Olympia, WA 98501
Nick R.
Job Details: 08/20/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EP/A3 03 "Customer complaint that dryer makes a knocking noise. Found both back rollers seized, causing dryer to make a knocking sound. Needs new back rollers. Installed new rollers cycle tested all checks good.; used 2 Dc97-16782a (Rollers) from stock"
Near Tumwater, WA 98501
Jacob P.
Job Details: 08/20/2020
WASHER-TOPLOAD WHIRLPOOL LA6800XTW0 "Customer complaint of unit making high pitch squealing sound. Found worn drain pump causing sound. Replaced drain pump. Test cycled, all checks ok.; used 1 WP3363394 (Drain pump) from stock"
Near Tacoma, WA 98444
Branden W.
Job Details: 08/20/2020
WASHER-FRONT LOA LG WM3677HW Customer complaint that washer leaks. Not sure where or when. Cycle tested x5 in different cycle and service mode. No active leaks found at time of service. Found signs of leak from dispenser. Door boot/glass and rear vent. Fiund a build up suds in washer causing leak from rear vent. Advised to use less detergent. Found debris between boot and glass. Cleaned debris. Advised to clean door glass regularly. Found no issues with dispenser. Advised that detergent pods should be placed directly in washer and not dispenser as it may cause water to back up and leak. Washer ops good at this time. Advised to call if lpissue persists. No deductible collected as tenants stated owner is responsible. FAHW to collect.
Near Olympia, WA 98503
Nick R.
Job Details: 08/20/2020
DRYER-ELECTRIC KENMORE 11066132411 Performed PM check cycle tested all checks good
Near Olympia, WA 98502
Jacob P.
Job Details: 08/20/2020
WASHER-TOPLOAD GE GTWP2000F1WW "Customer complaint of start button not working. Found rubber for button stuck inside of console. Repeated rubber. Test cycled, all checks ok."
Near Graham, WA 98338
Nick R.
Job Details: 08/20/2020
WASHER-FRONT LOA SAMSUNG 401WV60M9900AV/A4 Performed PM check cycle tested all checks good
Near Olympia, WA 98516
Jacob P.
Job Details: 08/17/2020
WASHER-TOPLOAD WHIRLPOOL GSQ9612KQ2 "Customer complaint of unit not spinning. Found transmission and clutch soaked in oil. Needs new transmission, clutch and coupler.; ordrng 1 285785 (Clutch) and 1 3360629 (Transmission) and 1 285753A (Coupler)"
Near Lacey, WA 98516
Jacob P.
Job Details: 08/17/2020
DISHWASHER SAMSUNG DW80K7050UG/AA 03 "Customer complaint of unit producing LC error and top spray arm coming off. Customer stated they shut unit off for about a week and ran it again and it finished the cycle. Uninstalled unit and checked for leaks, no signs of water under unit. Needs new feed tube. Advised customer to use dishwasher and if LC code happens again then to call back. Informed customer part is on back order.; ordrng 1 DD82-01308A (Feed tube)"
Near Lacey, WA 98516
Jacob P.
Job Details: 08/17/2020
WASHER-TOPLOAD SAMSUNG WA52M7750AW/A4 01 "Customer complaint of unit not finishing cycle when ran overnight twice, then leaked and flooded laundry room. Customer stated she's ran as few small cycles since the and everything finished fine. Found 4C (no water), bc2 (stuck key) and DC (lid lock open) errors stored. Test cycled machine on deep wash, no signs of leaks. Per STG, ordering new PCB kit.; ordrng 1 DC92-02005A (PCB kit)"
Near Olympia, WA 98503
Jacob P.
Job Details: 08/17/2020
WALL OVEN KENMORE 79041143510 "Customer complaint that timer 1 is hard to use. Found buttons on display shorted. Needs new display board. Test cycled temps, checks ok.; ordrng 1 808957409 (Display board)"
Near Gig Harbor, WA 98335
Branden W.
Job Details: 08/17/2020
DISHWASHER GE GDT695SSJ0SS Customer complaint that dishwasher will not drain. Found failed drain pump. Needs new pump. Dishwasher not mounted and tow panel not mounted prior to service. Next service 8/24 10-2; ordrng 1 WD19X25180 (Drain pump kit)
Near Puyallup, WA 98374
Branden W.
Job Details: 08/17/2020
DISHWASHER SAMSUNG DW80M2020US/AA 00 Customer complaint that dishwasher produces leak error. Found that inlet valve slowly seeps water. Needs new inlet valve. Part is back ordered. No ETA given. ; ordrng 1 DD81-02265A (A/S-WATER VALVE)
Near Puyallup, WA 98375
Branden W.
Job Details: 08/17/2020
DISHWASHER WHIRLPOOL DU811SWKQ0 Customer complaint that dishwasher will not drain fully. Found drain separator worn out causing poor drain. Also found cooling fin on motor broken off. Causing motor to overheat. Needs new separator and motor assembly. ; ordrng 1 WP8520839 (SEPARATOR) and 1 WPW10247394 (PUMP&MOTOR) and 1 WP3369178 (BALL-CHECK) and 1 WP8520841 (FUNNEL-SEP)
Near Olympia, WA 98513
Jacob P.
Job Details: 08/17/2020
LAUNDRY CENTER GE GUD24GSSJ0WW Customer complaint of unit leaking. Found unit has bad bearings and caused leak. Needs new transmission and o ring.; ordrng 1 WH16X22783 (Transmission) and 1 WH09X22745 (O ring)
Near Spanaway, WA 98387
Nick R.
Job Details: 08/17/2020
WASHER-FRONT LOA KENMORE 79641393511 Preformed PM check cycle tested all checks good
Near Eatonville, WA 98328
Nick R.
Job Details: 08/17/2020
OTHER KENMORE 11171215611 Preformed PM check cycle tested all checks good.
Near Olympia, WA 98501
Jacob P.
Job Details: 08/17/2020
WASHER-FRONT LOA WHIRLPOOL WFW75HEFW0 "Customer complaint of unit leaking. Found drain hose loose causing leak inside and outside unit. Removed drain hose and checked for blockages, all clear. Reattached and tightened hose. Test cycled ×5, all checks ok."