We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV431AGW/XAA
Near Coppell, TX 75019
John
Job Details: 06/07/2022
"Installed new steam kit, rollers, belt and idler pulley. All checks good."
We serviced a
KENMORE REFRIGERATOR
Model 79574025411
Near Wylie, TX 75098
Chris
Job Details: 06/07/2022
Customer concern is unit not cooling at all. Both sections room temperature. Compressor and fans running. Unit has bad compressor. Customer will contact Sears for warranty service.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Rockwall, TX 75087
Chris
Job Details: 06/07/2022
Customer concern is unit leaking. Found fab softener built up in dispenser. Leak was below softener dispenser. Tested after cleaning. Instructed customer on fabric softener use. No leaks found.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB855DC3
Near Rockwall, TX 75032
Chris
Job Details: 06/07/2022
Customer concern is unit won't cycle. Showing drn error. Pulled pump. Impeller broken. Needs new drain pump. ; ordrng 1 W10876600 (drain pump)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Tacoma, WA 98445
Cejay
Job Details: 06/07/2022
Installed previously ordered agitator. Cycle tested unit all checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11026852503
Near DuPont, WA 98327
Cejay
Job Details: 06/07/2022
Customer concern is that washer is not agitating or spinning. Found failed lid switch causing washer not to operate. Needs new lid switch. Follow up scheduled for 06/15 8-12pm; ordrng 1 WP8318084 (switch-lid)
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641262610
Near Fircrest, WA 98466
Cejay
Job Details: 06/07/2022
Customer concern is that house faucets to washer are leaking. Advised customer faucets are not covered by warrenty. Advised plumber is needed. No issues with washer at time of service.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX700XW1
Near Tacoma, WA 98446
Cejay
Job Details: 06/07/2022
Installed previously ordered main control and drain pump. Calibrated washer. Cycle tested washer all checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA 00
Near Buckley, WA 98321
Cameron M.
Job Details: 06/07/2022
"Customer concern is that dishwasher produces error and not draining. Cycle tested unit, found drain pump not draining. Found debris in drain pump assembly, causing unit to not drain. Cleared debris from drain pump. Cycle tested unit. All checks good. Advised customer to monitor and call if issue persists."
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG/AA
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 06/07/2022
"Installed previously ordered main control board, cycle tested unit 10x. All checks good"
We serviced a
KENMORE RANGE
Model 790.97475791
Near Puyallup, WA 98374
Cameron M.
Job Details: 06/07/2022
"Customer concern is that display does not power any segments but 3 ,and handle of warming drawer broke off. Found display malfunctioning and only showing only 3 partial segments. Also found handle broken off warming drawer. Needs new main control and handle,screws. Parts show NLA AHS TO SUPPLY. ; ordrng 1 316080100 (Main board) and 1 316026105 (hndl-dwr) and 4 154283901 (screw)s"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rockwall, TX 75032
Chris
Job Details: 06/07/2022
Replaced pump and valve. Tested with customer. Unit checks good.
We serviced a
GE RANGE
Model JB250DF4BB
Near Dallas, TX 75235
John
Job Details: 06/07/2022
Customer concern range tripping breaker when all burners and oven are turned on. Found range on a 30amp instead of a 50amp circuit causing it to trip when all elements on. Advised Customer that an electrician will be necessary to correct issue. Needs 50 Amp circuit.
We serviced a
GE COOKTOP
Model JB3000R1BB
Near Tacoma, WA 98444
Cejay
Job Details: 06/07/2022
Installed previously ordered element. Installed new wire connections. Verified functionality of element. All checks good
We serviced a
KITCHENAID DISHWASHER
Model KUDE20IXSS4
Near Garland, TX 75043
Patrick
Job Details: 06/07/2022
"Customer concern unit speed working. Verified, key pad dead. Checked fuse, no problem, unplugged ui and plugged back in, unit began operating normally. Ran svc cycle, fill temp error, nuisance code. If problem returns replace ui."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Dallas, TX 75252
Chris
Job Details: 06/07/2022
Customer concern is unit tripped breaker after 45 min of running. Customer reset breaker and it tripped again. Rain diagnostics. Error stored for software issue. F1e2. Unit went through full test cycle without tripping breaker. Will need new main board. ; ordrng 1 W11305303 (cntrl-elec)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EBS02
Near Farmers Branch, TX 75234
Chris
Job Details: 06/07/2022
This unit had all lights out at first visit. Replaced all lights per whirlpool service bulletin. After replacing lights only the six side lights in ff section come on. Tested continuity between other light circuit and have no continuity. There is a broken wire inside cabinet preventing lights from turning on. Unrepairable problem. Sears will review order and contact after. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Dallas, TX 75220
Chris
Job Details: 06/07/2022
Customer concern is unit not cooling still. Found coil and ff return still frozen. Can not determine if coil was not defrosted or defrost issue still. Will need heater and bimetal.
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAESP
Near Dallas, TX 75214
Chris
Job Details: 06/07/2022
Customer concern is condensation and water build up. Found ff drain clogged. Also mullion not closing causing gap in doors. Ff evap fan laboring. Will need new drain kit and evap cover. ; ordrng 1 DA97-12609C (Evap cover) and 1 DA82-01415A (Drain kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Allen, TX 75013
John
Job Details: 06/06/2022
"Customer concern DW not starting cycle. Found error code F6 E4 indicating overfill switch may be stuck open. Tested switch, checks good. Ran test cycle, all checks good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBWW/AA
Near Plano, TX 75093
Chris
Job Details: 06/06/2022
Replaced icemaker. Cycled and filled good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Fairview, TX 75069
John
Job Details: 06/06/2022
"Customer concern DW dispenser intermittently not opening, top rack is falling off, and lower rack not washing well enough. Ran test cycle and found dispenser not opening as well as lower spray arm severely clogged with debris causing it not to wash well. Also found both adjusters worn and cracked causing upper rack to fall off when pulled all the way out. Needs new adjusters, upper and lower spray arms, and dispenser.; ordrng 1 WPW10448645 (spray arm) and 1 W11101428 (arm-spray) and 1 W10861000 (Dispenser) and 4 WPW10195839 (dishrack adjuster)s and 2 WPW10546503 (adjuster)s and 4 WPW10195840 (positioner)s"
We serviced a
MAYTAG WASHER-TOPLOAD
Model HAV2360AWW/10
Near Dallas, TX 75204
John
Job Details: 06/06/2022
"Customer concern washer leaking while in use. Found large hole in outer tub from basket rubbing against it causing leak. Needs new tub, basket, and trans. AHS to supply NLA parts.; ordrng 1 35-6615 (ht trans s) and 1 35-3686 (gasket tub/housing) and 1 WP35-2978 (Tub seal) and 1 35-3700 (tub,outer) and 1 21001529 (basket asy) and 1 35-2328 (seal,tub) and 1 21001531 (tub top)"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS1
Near Spanaway, WA 98387
Cameron M.
Job Details: 06/06/2022
"Customer concern is that dishwasher leaks alot of water during operation. Found torn and falling down door seal, causing water to leak during operation. Needs new door seal. Advised customer do not use dishwasher as it leaks .; ordrng 1 W10542314 (door seal)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV40J3000EW/A2 02
Near Spanaway, WA 98387
Cameron M.
Job Details: 06/06/2022
"Customer concern is that dryer makes noise during operation. Cycle tested unit 10x with customer provided load of towels. Unable to reproduce noise complaint. Preformed airflow test, failed (red). Advised customer dryer vent duct needs to be cleaned asap, before use continues on dryer."
We serviced a
KENMORE REFRIGERATOR
Model 79551829410
Near Garland, TX 75041
Patrick
Job Details: 06/06/2022
Found dye in Machine compartment. Unit has leak. Dye in condensate pan. Must replace evaporator. Cooling normally at this time. P/n adl74581702. Unable to order part on Sears.; O-emld tckt
We serviced a
KITCHENAID OTHER
Model KUIS185JWH0
Near Dallas, TX 75252
Chris
Job Details: 06/06/2022
Replaced pump. Unit pumping and cooling. Starting to make ice.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18IL6JW3
Near Grand Prairie, TX 75050
Chris
Job Details: 06/06/2022
Replaced seal and diffuser. Unit checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7500GW0
Near Gig Harbor, WA 98332
Cejay
Job Details: 06/06/2022
"Customer concern is that washer is not agitating. Pulled error codes via service mode.F0E3, F2E1, cleared codes. Manually tested washer functions all working. Cycle tested unit with a load all checks good. Advised customer on proper loading practices."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11020232711
Near Gig Harbor, WA 98332
Cejay
Job Details: 06/06/2022
"Customer concern is that washer does not complete a cycle. Pulled error codes via service mode F8E1, cleared codes. found clogged water inlet screen causing washer to time out during fill/rinse cycles. Removed debris from screen cycle tested washer all checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50F9A7DSW/A2
Near University Place, WA 98466
Cameron M.
Job Details: 06/06/2022
"Installed previously ordered lid lock. Cycle tested unit 10x, all checks good. Advised customer on running regular cleaning cycles for optimal performance. Advised customer on using high quality detergent for best wash results. Collected payment via debit card."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Dallas, TX 75218
Chris
Job Details: 06/06/2022
Replaced defrost parts. Instructed customer to defrost unit. Checks good.
We serviced a
KENMORE REFRIGERATOR
Model 79572489411
Near Rowlett, TX 75089
Chris
Job Details: 06/06/2022
Customer concern is unit not cooling at all. Both sections are room temperature. Compressor and fans running. Unit has bad sealed system. Due to warranty customer will call Sears to complete repair. Sealed system under warranty.
We serviced a
KENMORE REFRIGERATOR
Model 79572053112
Near Frisco, TX 75033
Patrick
Job Details: 06/06/2022
"Sealed system heavily contaminated, compressor burn out. Black oil dripping from all system components. Unit unrepairable. Called Sears. Unable to contact through pro tool."
We serviced a
HOTPOINT REFRIGERATOR
Model CSH22GRTAWW
Near Irving, TX 75062
Patrick
Job Details: 06/06/2022
Replaced ice bin and im assy. All checks good
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA 01
Near Irving, TX 75039
John
Job Details: 06/06/2022
Cuatomer concern handle broken on Freezer door. Attempted to repair handle but the mounting clip inside of handle that hold handle to door is broken. Needs new door handle.; ordrng 1 DA97-12712C (ASSY HANDLE BAR-FREEZER)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS10
Near Murphy, TX 75094
Chris
Job Details: 06/06/2022
Customer concern is slow ice production. Found icemaker cycles slow and funnel allowing water to drip into bin. Ordering new icemaker and bin. ; ordrng 1 W11126009 (icemaker) and 1 W10692205 (ice-contnr)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW2
Near Garland, TX 75044
Chris
Job Details: 06/06/2022
Customer concern is item got torn and stuck under agitator. Removed agitator and cleaned debris. Tested. Unit checks.
We serviced a
AMANA DRYER-ELECTRIC
Model NED4655EW1
Near Garland, TX 75044
Chris
Job Details: 06/06/2022
Customer concern is unit not drying. Found large lint build up in lint chute. Also vent cover outside packed with lint. Customer having vent cleaned come back out. Unit heating good.
We serviced a
GE DISHWASHER
Model GSD3360K65SS
Near Irving, TX 75063
John
Job Details: 06/06/2022
Came to install new solenoid but found that the melt damage from the melted solenoid has siezed the armature in place making it non removable. Will need new armature to fix issue.; ordrng 1 WD1X1316 (armature) and 1 WD02X24236 (E Ring)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GEQ9800LG1
Near Dallas, TX 75229
John
Job Details: 06/06/2022
Installed new thermostat. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A3 04
Near Tacoma, WA 98406
Cameron M.
Job Details: 06/06/2022
"Customer concern is that dryer does not power on. Tested voltage to unit, l1,good 120v. L2 failed, 0v present. Unable to test unit as unit not receiving 240v supply. Advised customer electrician is needed to correct power supply issues. Also advised customer to call if issue persists once electrician has corrected power issue."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW2
Near Tacoma, WA 98405
Cejay
Job Details: 06/06/2022
Customer concern is that washer is leaving soap residue on clothes. Manually tested washer functions. Cycle tested unit all checks good. Advised customer on using high quality detergent proper detergent qualities.
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ8WW
Near Tacoma, WA 98444
Cejay
Job Details: 06/06/2022
Installed previously ordered drain pump. Cycle tested unit all checks good.
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN0DG
Near Puyallup, WA 98374
Cameron M.
Job Details: 06/06/2022
"Customer concern is that washer leaks from door. Obtained model and serial numbers from rear barcode ,model as tag is damaged and unreadable. Found tear in boot causing leak during operation. Needs new door boot. Follow up visit scheduled for 6/17 8-12; ordrng 1 WH05X29514 (GASKET)"
We serviced a
LG DISHWASHER
Model LDS5040ST
Near Puyallup, WA 98375
Cameron M.
Job Details: 06/06/2022
"Installed previously ordered door liner, cycle tested unit 10x. All checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45H6300AW/A2 01
Near Eatonville, WA 98328
Cejay
Job Details: 06/06/2022
"Installed previously ordered drain pump housing, motor and filter. Cycle tested unit for leaks and to verify drain pump operation. All checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW1
Near Dallas, TX 75225
Patrick
Job Details: 06/06/2022
Replaced agitator. All checks good.
We serviced a
AMANA REFRIGERATOR
Model SXD25JL
Near Dallas, TX 75205
Chris
Job Details: 06/06/2022
Customer concern is unit not cooling in freezer section. Found all components running. Poor frost pattern on freezer evap. Unit has leak in sealed system. Will need to have sealed system repaired or replaced.
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4516FW3
Near Garland, TX 75042
John
Job Details: 06/03/2022
Customer concern washer leaking constantly. Found inlet valve leaking to outside of tub and onto floor.. Needs new inlet valve. Customer declined service at this time.
We serviced a
KENMORE REFRIGERATOR
Model 11173035911
Near Forney, TX 75126
Patrick
Job Details: 06/03/2022
Replaced im. All checks good
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6200EZ/A3 01
Near Spanaway, WA 98387
Cameron M.
Job Details: 06/03/2022
"Customer concern is that dryer has hole in drum and multiple cycles to dry clothes. Found hole in drum, causing noise during operation. Preformed airflow test, failed (red). Needs new drum. Advised customer dryer vent duct needs to be cleaned asap before use continues on dryer, to prevent damage to heating components. Also Advised customer dryer vent hose should be shortened to allow sufficient airflow. REQUIRES AUTH. ; ordrng 1 DC97-14849H (ASSY DRUM)"
We serviced a
KENMORE DRYER-GAS
Model 110.76842500
Near Orting, WA 98360
Cameron M.
Job Details: 06/03/2022
"Customer concern is that dryer made a thumping sound, after vent cleaning was preformed. Found a piece of rock like mass of hardened lint and dirt in lint ducting broken free and lodged in fan , causing thumping noise. Cleaned out Debris cycle tested unit 10x all checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model JFC2089HES
Near Dallas, TX 75287
Chris
Job Details: 06/03/2022
Customer concern is unit not cooling in either section. Found fans running. Compressor going off on overload. Tested with new start device. Compressor not running and gets very hot. Unit needs new Compressor and filter drier.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Carrollton, TX 75007
Chris
Job Details: 06/03/2022
Customer concern is unit leaking. Found freezer drain frozen. Cleared drain. Tested with customer. Unit checks good.
We serviced a
FRIGIDAIRE RANGE
Model LFEF3017LWD
Near Lakewood, WA 98498
Cejay
Job Details: 06/03/2022
"Customer concern is that FR burner gets too hot. Temperature checks on all burners good. Tested FR burner on low, med and hi settings. Advised customer range is operating as designed."
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.68132413
Near Puyallup, WA 98373
Cameron M.
Job Details: 06/03/2022
"Installed previously ordered main control board, cycle tested unit 3x. All checks good. preformed airflow test, failed (yellow).advised customer on proper loading practices. Also advised customer dryer vent duct needs to be cleaned asap before use resumes. Collected payment via card payment ."
We serviced a
KENMORE REFRIGERATOR
Model 11173035911
Near Forney, TX 75126
Patrick
Job Details: 06/03/2022
Replaced im. All checks good
We serviced a
GE RANGE
Model PT7050SF5SS
Near Tacoma, WA 98422
Cejay
Job Details: 06/03/2022
Customer concern is that oven shows F96 error when using bake setting. Confirmed F96 error cooling fan fault. Needs new cooling fan assembly and board fan sensor. Advised customer parts show out of stock and may take time to receive. FAH to supply.; ordrng 1 WB27T11463 (board fan sensor) and 1 WB26X24020 (range cooling fan)
We serviced a
KENMORE WASHER-TOPLOAD
Model 11028932790
Near Tacoma, WA 98422
Cejay
Job Details: 06/03/2022
"Customer concern is that washer is making a noise and burning smell during spin cycle. Found failed motor and cycle selection switch causing unit to not function properly. Needs new motor, motor coupling and cycle selection switch. Advised customer some parts show out of stock and may take time to receive. AHS to supply; ordrng 1 3406242 (Cycle selector) and 1 WP3352287 (motor-drve) and 1 285753A (coupling,motor)"
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EFDE210TIW00
Near Dallas, TX 75238
Patrick
Job Details: 06/03/2022
"Unit no heat, must replace element and control thermostat. ; ordrng 1 136611032 (Element) and 1 124294111 (Temp probe)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Dallas, TX 75243
Patrick
Job Details: 06/03/2022
Replaced inlet valve. Tested unit. Job complete
We serviced a
SAMSUNG REFRIGERATOR
Model RF28M9580SR/AA
Near Carrollton, TX 75006
Patrick
Job Details: 06/03/2022
"Found leak in ff evap. Replaced ff evap and drier, unit cooling properly. Ice bin frozen in place. Unit must be defrosted to repair im. Must order ice bin as bin is damaged. DA97-14474C; O-emld tckt"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Forney, TX 75126
Patrick
Job Details: 06/03/2022
"Customer concern, unit making noise while running. Found fz door not fully closing causing frost build up. Reformed gasket, door checks good."
We serviced a
KENMORE REFRIGERATOR
Model 111.61202715
Near Plano, TX 75025
Chris
Job Details: 06/03/2022
Replaced board. Unit turned on and all components running
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EFDE210TIW00
Near Dallas, TX 75238
John
Job Details: 06/03/2022
Customer concern dryer giving an E60 code and beeping. Found filter clogged with debris and wet lint. Cleaned filter and replaced. All checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM3170CW
Near Roy, WA 98580
Cameron M.
Job Details: 06/03/2022
"Customer concern is that washer produces LE error. Cycle tested unit via service mode, found unit triggered LE error when attempting to preform wash movement of tub. Found hall sensor ohms out of range, causing unit to not know position of basket. Needs new hall sensor. Installed new hall sensor. cycle tested unit 10x, all checks good advised customer on regular cleaning intervals for optimal performance. Advised customer on using high quality detergent for best wash results. ; used 1 6501KW2002A ( RPS SENSOR) from stock"
We serviced a
LG WASHER-FRONTLOAD
Model WM3470HWA
Near Puyallup, WA 98372
Cameron M.
Job Details: 06/03/2022
Installed previously ordered hot and cold inlet valves. Cycle tested unit 10x. All checks good advised customer on regular cleaning intervals. Also advised customer on proper loading practices. Advised customer on using high quality detergent for best wash results. Collected payment via check. Left failed part with customer as it caused a water leak. ; used 1 5220FR2006H (INLET VALVE (HOT)) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA
Near Allen, TX 75002
Chris
Job Details: 06/03/2022
Replaced freezer door. Tested all functions. Unit checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW70HEBW2
Near Lewisville, TX 75067
John
Job Details: 06/03/2022
Customer concern is that washer will not drain. Found drain pump only recieving 2V from control board as well as drain pump mount broken. Needs new control board and drain pump.; ordrng 1 WPW10635660 (cntrl-elec) and 1 WPW10605427 (pump-water)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near The Colony, TX 75056
John
Job Details: 06/03/2022
Installed new lid latch and strike. All checks good.
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA
Near Allen, TX 75002
John
Job Details: 06/03/2022
Tech was assigned as a helper;
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5200W/A3
Near Lewisville, TX 75056
John
Job Details: 06/03/2022
"Customer concern is dryer taking too long to dry. Ran vent check, Yellow. Ran temp check in side drum, in range 125-215"
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Plano, TX 75023
John
Job Details: 06/03/2022
Cuatomer concern DW not washing on bottom rack. Found diverter valve not finding home position for lower spray arm. Needs new sump assy.; ordrng 1 WD19X25867 (Sump assy)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2
Near Princeton, TX 75407
Chris
Job Details: 06/03/2022
Replaced harness and cord. Tested. Unit checks good
We serviced a
WHIRLPOOL WALL OVEN
Model RBS305PDB16
Near Rowlett, TX 75089
Chris
Job Details: 06/03/2022
Replaced thermal cutoff. Tested. Unit heating good.
We serviced a
KENMORE REFRIGERATOR
Model 11172695910
Near Rowlett, TX 75089
Chris
Job Details: 06/03/2022
Replaced main board. Unit turned on and now cooling.
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Plano, TX 75024
Chris
Job Details: 06/02/2022
Job complete
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AW/US 02
Near Frisco, TX 75034
John
Job Details: 06/02/2022
"Customer concern washer not spinning only drains at end of cycle. Ran diagnostic cycle on unit, no issues found. Found damper rods worn and bouncy causing unit to go out of balance during spin. Needs new damper rods.; ordrng 4 DC97-16350U (Damper rod)s"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED7500GW0
Near Frisco, TX 75036
John
Job Details: 06/02/2022
Customer concern dryer making squeeking sound once it warms up. Found rear felt seal has failed in ceratin areas and is metal to metal causing noise. Needs new felt seals.; ordrng 2 280114 (drum seal)s
We serviced a
FRIGIDAIRE WALL OVEN
Model FGEW3045KFB
Near Coppell, TX 75019
John
Job Details: 06/02/2022
"Customer concern oven shut off and won't come back on. Cycled power to reset control board. Unit still not powering on. Needs new control board.; ordrng 1 316560156 (controller), states that autho needed"
We serviced a
GE RANGE
Model ?
Near Irving, TX 75062
Patrick
Job Details: 06/02/2022
"Customer concern, unit not heating. Confirmed. Found burned wire at element. Terminal, tested unit. All checks good. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW1
Near Grand Prairie, TX 75050
Patrick
Job Details: 06/02/2022
"Customer concern, unit not doing properly. Tumble but no heat. Found clogged home vent. Customer must have professionally cleaned. Found blown high limit thermostat. Replaced from truck stock. Unit tests good. Let unplugged until vent is clear. ; used 1 279816 (Thermal kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXB01
Near Dallas, TX 75211
Patrick
Job Details: 06/02/2022
"Costumer concern, unit not cooling properly, making noise. Found ff door not closing tightly. Heavy condensation causing ice build up around damper. Bottom of door rubbing on cabinet liner. Raised door. Fz door closer broken. Must replace door closer and damper assy.; ordrng 1 W11087463 (Damper) and 1 W11087463 (Screw) and 1 W10770895 (Door closer)"
We serviced a
LG DISHWASHER
Model LDF5545SS
Near Plano, TX 75025
Chris
Job Details: 06/02/2022
Replaced motor and harness. Tested with customer. Unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Plano, TX 75024
Chris
Job Details: 06/02/2022
"Replaced icemaker. When testing found broken wires art bottom, of freezer door. Will need new stainless freezer door. ; ordrng 1 LW11089011 (dor-fip), states that autho needed"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW0
Near Mesquite, TX 75149
Patrick
Job Details: 06/02/2022
"Customer concern, whites cycle gets stuck in wash for extended periods of time. F0e3. Must replace control board and Inlet valve. ; ordrng 1 W11543994 (Control) and 1 W11396714 (Inlet valve)"
We serviced a
SAMSUNG RANGE
Model NE59J7630SS /AA02
Near Mesquite, TX 75181
Patrick
Job Details: 06/02/2022
"Replaced rf element, found lf element damged in box. Please reorder. ; O-emld tckt"
We serviced a
MAYTAG DISHWASHER
Model DWU8330AAX
Near Carrollton, TX 75006
John
Job Details: 06/02/2022
"Customer concern unit not heating and leaking from door and bottom rack rusted. Found heating element fails continuity check, bottom rack is severely rusted and lower spray arm and jump up arm full of debris causing water to be shot directly at door causing leak. Needs new element, lower rack and lower spray arm assy. AHS to supply NLA parts.; ordrng 1 903096 (Heating element) and 1 WP903079 (Lower spray arm) and 1 912646 (nozzle jump up) and 1 903773 (rack,lower)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC4
Near Mesquite, TX 75181
Patrick
Job Details: 06/02/2022
Replace lid assy. Found hinge and mounting screws now missing. Must replace hinge assy as well. ; ordrng 1 WP8563965 (Hinge) and 2 W11404293 (Screws)s
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AW/A4
Near Spanaway, WA 98387
Cameron M.
Job Details: 06/02/2022
"Installed previously ordered inlet valve, cycle tested unit 10x. All checks good."
We serviced a
GE DISHWASHER
Model ZDT975SPJ2SS
Near Dallas, TX 75225
John
Job Details: 06/02/2022
Customer concern Is DW leaking from soap from door. Using NuFi device ran full diagnostic cycle. Found multiple errors for suds present. Advised customer about proper soap usage and how to keep suds out of machine. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Forney, TX 75126
Patrick
Job Details: 06/02/2022
"Customer concern unit not completing or canceling cycle. F8e1 long/no fill error. Inlet valve ok. Calibrated unit. Ran normal cycle empty. Proper fill level. Good agitate, good spin, good drain. Ran another unit filled to top before beginning cycle. Pressure switch issue, must replace control board. ; ordrng 1 W11170319 (Control)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS11B
Near Tacoma, WA 98499
Cejay
Job Details: 06/02/2022
"Customer concern is that dishwasher is leaking from airgap under sink and also has poor dry performance.Advised customer leak from airgap is an installation issue and is not covered. Tested element for continuity, good. Voltage check good. Temperatures checks good. All checks good. Leak is coming from, airgap advised customer plumber is needed."
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Puyallup, WA 98375
Cameron M.
Job Details: 06/02/2022
"Customer concern is that main conduit hanger broke and parts of top spray arm melted. Found upper hanger for main conduit broke away from tub assembly, causing conduit to fall into Upper rack. Alsop found docking port for upper rack broken off and fell onto element melting docking port of upperrack. Needs new main conduit and tub assembly if sourced. AHS TO SUPPLY PARTS. REQUIRES AUTH ; ordrng 1 WD12X21681 (conduit main) and 1 Tuboutertub"
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN0WW
Near Tacoma, WA 98444
Cameron M.
Job Details: 06/02/2022
"Customer concern is that washer produces noise during operation and does not complete cycle. Cycle tested unit via newfi device and found unit immediately makes grinding noise, caused by shifter not fully engaging pulley in spin cycle. Also found gearcase leaking oil, causing belt to slip and produce noise during spin. Needs new gearcase, shifter, clutch, belt and pulley. Advised customer not to use washer to prevent further damage to unit. Also advised customer unable to reschedule due to work order REQUIRES AUTH. ; ordrng 1 WH03X33731 (Gearcase) and 1 WH03X30517 (Mode SHIFTER) and 1 WH05X24185 (CLUTCH) and 1 WH03X32097 (PULLEY) and 1 WH01X24180 (drive belt)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV56H9100EG/A2
Near Puyallup, WA 98372
Cameron M.
Job Details: 06/02/2022
"Customer concern is that washer does not heat. Preformed airflow test failed (red). Found open heating element ,causing unit to not heat. Needs new element. Advised customer dryer vent duct needs to be cleaned asap to allow sufficient airflow. Also advised customer dryer cannot be used until duct is cleaned. Follow up visit scheduled for 6/10 8-12; ordrng 1 DC97-14486E (ASSY DUCT HEATER)"
We serviced a
GE DISHWASHER
Model GDF640HGM2WW
Near Buckley, WA 98321
Cameron M.
Job Details: 06/02/2022
"Installed previously ordered ui and main control. Unable to test unit as ui not programed by factory. Called tech assist advised them of previously prformed services. Tech assist advised, unit submitted for buyout options."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11069522800
Near Puyallup, WA 98375
Cameron M.
Job Details: 06/02/2022
"Customer concern is that dryer produced burning rubber smell and now does not start cycle. Found worn drum felt causing unit to produce burning smell. Also found open thermal fuse, causing unit to not run cycle. Found heating element shorted to case, causing poor heat. Installed new element thermal fuse thermal cutoff and high limit thermostat cycle tested unit. All checks ok preformed airflow test failed (red new drum liner. Advised customer to call when parts arrive. ; ordrng 1 W10612022 (rear drum seal), used 1 279816 ( THERMAL CUT OFF HI), 1 279838 ( ELEMENT,HEATER), and 1 WP3392519 ( FUSE-THRML) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550UG/AA
Near Garland, TX 75043
John
Job Details: 06/02/2022
"Customer concern DW not advancing through cycle. Found 71x 3C error for circulation pump not operating. Removed pump, no obstructions found. Needs new circulation pump. Circulation pump discontinued.; ordrng 1 DD93-01010A (pump and motor assembly)"