Service History 23

Near Orting, WA 98360
Branden W.
Job Details: 12/10/2020
WASHER-TOPLOAD FRIGIDAIRE FFTW4120SW1 Customer concern is that washer leaked water. Then didn't for about 10 loads. Then leaked again. Cycle tested washer several times. No leaks. Checked all hoses and connections. No signs of leak. Did find fabric softener dispenser not draining. Cleaned dispenser. Advised to monitor and call if issue returns.
Near Tacoma, WA 98498
Branden W.
Job Details: 12/10/2020
RANGE SAMSUNG NX58F5500SS/AA Customer concern is that the number pad and start button does not work. Found corrosion on ribbon cable to main board. Needs new TouchPad and bracket. Unit working at this time. Declined to repair at this time.
Near Auburn, WA 98002
Branden W.
Job Details: 12/10/2020
DISHWASHER MAYTAG MDB7749SBM3 Installed new console. Cycle tested. All checks good.
Near Enumclaw, WA 98022
Jacob P.
Job Details: 12/10/2020
WASHER-TOPLOAD MAYTAG MVWB765FW0 "Installed previously ordered transmission. Test cycled, all checks ok."
Near Tacoma, WA 98408
Branden W.
Job Details: 12/10/2020
RANGE SAMSUNG NE58K9560WS/AA "Installed new board, sensor and burner. Cycle tested. All checks good. Customer stated warming drawer stopped working. Found burnt terminal/wire at element. Replaced wire and terminal. Cycle tested. All checks good."
Near Puyallup, WA 98375
Nick R.
Job Details: 12/10/2020
DRYER-ELECTRIC SAMSUNG DVE50M7450W "Customer concern that dryer doesn't dry. Found an open heating element causing dryer not to heat needs new heating element, installed new heating element cycle tested all checks good ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
Near Buckley, WA 98321
Nick R.
Job Details: 12/10/2020
DRYER-ELECTRIC MAYTAG MEDB955FC1 Installed new drum gasket cycle tested all checks good advised customer not to use for 2 hours to let glue dry
Near Olympia, WA 98501
Jacob P.
Job Details: 12/10/2020
DISHWASHER MAYTAG MDB8989SHZ0 "Installed previously ordered console. Test cycled, all checks ok."
Near Olympia, WA 98501
Jacob P.
Job Details: 12/10/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Installed previously ordered wash pump. Test cycled, all checks ok."
Near Tacoma, WA 98402
Branden W.
Job Details: 12/10/2020
DISHWASHER KITCHENAID KDTE204DSS1 Customer concern is that dishwasher leaked suds and water. Cycle tested dishwasher. Found suds build up in dishwasher. Found rinse agent dispenser set on max. This is likely cause of too many suds and caused leak. Set to lowest setting. Advised to call if issue persists. Found no mechanical issues with dishwasher.
Near Puyallup, WA 98375
Branden W.
Job Details: 12/10/2020
DRYER-ELECTRIC LG DLE1101W Customer concern is that dryer does not heat and produces NP (no power) error. Found L1 with 0VAC. L2 has 120VAC. Found burn spots on power plug. Advised that an electrician is needed. Left dryer unplugged. NO CHARGE.
Near Tacoma, WA 98422
Jacob P.
Job Details: 12/10/2020
DISHWASHER SAMSUNG DMR78AHB Customer concern of unit leaking. Found torn door seal causing leak. Needs new door seal. ; ordrng 1 DD62-00043A (Door seal)
Near Tacoma, WA 98422
Nick R.
Job Details: 12/10/2020
DRYER-ELECTRIC KENMORE 41749012890 "Customer concern that dryer doesn't always dry the clothes found the dryer with poor air flow causing dryer to have long dry times, vacuumed all lit out of dryer, dryer still has poor airflow advised customer to have vents cleaned."
Near Puyallup, WA 98374
Branden W.
Job Details: 12/10/2020
DRYER-ELECTRIC ROPER RED4516FW0 "Customer concern is that dryer does not dry the clothes and timer does not stop dryer on timed dry setting. Found blower wheel stripped on motor shaft causing no airflow and clothes to not dry. Also found failed timer contacts. Needs new motor, blower wheel and timer. Motor is factory back ordered with no ETA. NEEDS AUTH. ; ordrng 1 W10857612 (timer) and 1 279827 (motor!dryer) and 1 WP694089 (wheel)"
Near Tacoma, WA 98445
Branden W.
Job Details: 12/10/2020
WASHER-FRONT LOA SAMSUNG WV55M9600AW/A5 01 Customer concern is that washer is still producing 3C error in spin cycle. Previous company replaced a main board and sensor. Found 3C2 error stored. Needs new motor inverter board and hall sensor. AUTH NEEDED. ; ordrng 1 DC92-01531C (Inverter board) and 1 DC31-00098A (ASSY HALL SENSOR)
Near Steilacoom, WA 98388
Jacob P.
Job Details: 12/10/2020
DRYER-ELECTRIC WHIRLPOOL WED6400SB1 "Customer concern of unit taking multiple cycles to dry loads. Performed air flow test, passed. Test cycled temps, 105-195. Cleaned and calibrated moisture sensors. Advised customer to use timed dry when running mixed loads. Machine functioning as designed at this time."
Near Enumclaw, WA 98022
Jacob P.
Job Details: 12/10/2020
COOKTOP JENN-AIR 89890 Replacing drip pans. Shipping direct to customer.; ordrng 1 715878 (8'drip pan) and 1 715877 (6' drip pan)
Near Tacoma, WA 98408
Jacob P.
Job Details: 12/10/2020
RANGE SAMSUNG NE58K9560WS/AA Tech was assigned as a helper;
Near Tacoma, WA 98406
Branden W.
Job Details: 12/10/2020
DISHWASHER SAMSUNG DW80K5050USAA/ 01 Customer concern is that dishwasher door will not latch. Found latch stuck in latched position. Reset latch. Needs new latch assembly. Part is back ordered. ; ordrng 1 DD81-02132A (Door. Latch)
Near Auburn, WA 98092
Nick R.
Job Details: 12/10/2020
WASHER-FRONT LOA MAYTAG MFW9700SQ0 "Customer concern that washer won't drain and won't finish a cycle found the washer with a broken impeller causing washer not to drain properly, needs new drain pump advised customer they must have the washer pulled out for service. ; ordrng 1 280187 (Drain pumpm)"
Near Lacey, WA 98513
Jacob P.
Job Details: 12/10/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer concern of unit not filling with enough water causing poor wash. Found wash pump not turning on. Tested voltage, good voltage to wash pump. Needs new wash pump. ; ordrng 1 W11084656 (Wash pump)"
Near Graham, WA 98338
Branden W.
Job Details: 12/10/2020
DISHWASHER WHIRLPOOL WDF520PADB7 "Customer concern is that dishwasher does not wash. Found failed wash pump causing no wash. Also found error for float switch open. Float checks good. Needs new wash pump, grommet and main control. Pump shows as back ordered. ; ordrng 1 W10879262 (pump motor) and 1 WPW10538166 (grommet) and 1 W10906426 (cntrl-elec)"
Near Olympia, WA 98502
Jacob P.
Job Details: 12/10/2020
DISHWASHER GE GDT695SMJ2ES "Customer concern of unit not powering on. Unplugged UI board and plugged back in, console powered on. Found shorted UI board causing no power. Needs new UI board. Advised customer that part is special order and may take awhile to arrive. ; ordrng 1 WD21X23462 (UI Board)"
Near Lacey, WA 98503
Jacob P.
Job Details: 12/10/2020
WASHER-TOPLOAD MAYTAG MVWB765FW3 "Installed previously ordered lid lock. Test cycled, found loose rotor scraping on stator. Needs new rotor and stator. ; ordrng 1 W11195971 (Stator) and 1 W11260238 (Rotor), states that autho needed"
Near Bonney Lake, WA 98391
Branden W.
Job Details: 12/10/2020
RANGE WHIRLPOOL KGSA906PSS00 Customer concern is that the off button does not work. Range is in garage with no gas supply. Unable to do full function test. Found off button does not respond. Needs new membrane pad. Orderer new membrane. Part is manufacturer order. ; ordrng 1 WP9756559ES (swtch-memb)
Near Tacoma, WA 98405
Branden W.
Job Details: 12/10/2020
DISHWASHER SAMSUNG DW80F600UTS/AA 01 Customer concern is that dishwasher door does not latch. Found latch stuck in closed position. Reset latch. Orderimg new door latch. Next appointment 12/16 8-12; ordrng 1 DD81-01629A (A/S-SWITCH DOOR LOCK)
Near Gig Harbor, WA 98332
Branden W.
Job Details: 12/10/2020
DISHWASHER FRIGIDAIRE FGHD2472PF0A Customer concern is that dishwasher leaks during cycle. Found drain hose cracked at wall drain drain connection causing leak. Ordering new drain hose. Collected 75.00 deductible via card. Next appointment 12/17 10-2; ordrng 1 5304494062 (Drain hose)
Near Olympia, WA 98503
Jacob P.
Job Details: 12/10/2020
RANGE SAMSUNG NE59M4310SS/AA Customer concern of glass top broken. Customer stated they were cooking and oven over heated and fused pan to glass. When customer lifted pan then glass top broke. Needs new glass top. ; ordrng 1 DG94-00735R (Glass top)
Near Gig Harbor, WA 98332
Branden W.
Job Details: 12/10/2020
WALL OVEN GE JT965S0K4SS Customer concern is that display for wall oven is dead and can not see Temps selected. Found failed control. Ordering new control. Next appointment 12/17 10-2; ordrng 1 WB27T10566 (OVEN CONTROL W/HARNESS)
Near Tacoma, WA 98405
Nick R.
Job Details: 12/10/2020
RANGE FRIGIDAIRE FFEF3016USB Customer concern that front glass is broken on the range. Advised customer we will submit it tolows. ; ordrng 1 316603902 (Outer door panel) and 1 316552801 (Middle door glass)
Near Sumner, WA 98391
Nick R.
Job Details: 12/10/2020
WASHER-FRONT LOA WHIRLPOOL WFW8740DW Customer concern that washer is not draining. Found the impeller broken on the drain pump causing the washer not to drain needs new drain pump. Advised customer that part is on back order. ; ordrng 1 WPW10605427 (Drain pump)
Near Spanaway, WA 98387
Nick R.
Job Details: 12/08/2020
WASHER-TOPLOAD SAMSUNG WA48J7770AP Customer concern that the wash cap is broken. Found the wash cap broken causing clothes to get stuck around the washplate bolt. Needs new wash cap ; ordrng 1 DC66-00777A (Wash cap)
Near Tacoma, WA 98443
Nick R.
Job Details: 12/08/2020
Kit)"
Near Eatonville, WA 98328
Jacob P.
Job Details: 12/08/2020
WASHER-FRONT LOA SAMSUNG WF438AAR/XAA Customer concern of loud noise in spin cycle. Found unit has worn rear bearing. Needs new rear tub and basket. Both parts out of stock. Ahs to supply parts.; ordrng 1 DC97-14380A (Basket) and 1 DC97-14604D (Rear tub)
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 12/08/2020
WASHER-TOPLOAD GE WHDRR418G2WW "Customer concern of unit not agitating or spinning. Found thermal fuse to motor open causing no power to motor. Also found unit has bad bearing. Needs new motor, mode shift selector and thermal fuse. Thermal fuse is discontinued. Ahs to supply parts. ; ordrng 1 WH38X10017 (Mode shift selector) and 1 WH20X10093 (Motor) and 1 WH49X10055 (Thermal fuse)"
Near Puyallup, WA 98371
Branden W.
Job Details: 12/08/2020
DISHWASHER SAMSUNG DW80F600UTS/AA Customer concern is that dishwasher will stop 9 minutes into a cycle and produce 5E/delicate (not draining) error. Found dishwasher drains without issues. Per Samsung STG bulletin ASC20141007001need to replace main board as the software has been updated to not use the ECS sensor readings. Next appointment 12/11 8-12; ordrng 1 DD92-00033C (ASSY PCB MAIN)
Near University Place, WA 98466
Jacob P.
Job Details: 12/08/2020
RANGE LG LRG3193BD/00 Came to install display board. Found segment display is housed in main control board. Needs main control. ; ordrng 1 EBR85103101 (Main control)
Near Tacoma, WA 98404
Branden W.
Job Details: 12/08/2020
DISHWASHER LG LDF5545ST Customer concern is that dishwasher produces error when powered. Customer turned breaker on. No error present. Found debris under sweeper seal. Possible cause of leak and error. Removed debris. Cycle tested numerous times. All ops good at this time. Advised to call if issue returns.
Near University Place, WA 98466
Nick R.
Job Details: 12/08/2020
DRYER-ELECTRIC MAYTAG MGDB835DW Installed new thermistor and thermal fuse cycle tested all checks good.
Near Gig Harbor, WA 98332
Jacob P.
Job Details: 12/08/2020
DISHWASHER KENMORE 66514549N711 "Customer concern of unit not washing. Found inlet valve screen plugged causing machine to not fill enough. Cleaned inlet screen. Test cycled, all checks ok."
Near Gig Harbor, WA 98332
Jacob P.
Job Details: 12/08/2020
WASHER-FRONT LOA MAYTAG MVWX655DW1 "Customer concern of unit not spinning and making a weird sound. Found stripped hub causing spin issue and sound. Replaced hub, performed calibration. Test cycled, all checks ok. ; used 1 W10528947 (Hub) from stock"
Near University Place, WA 98467
Jacob P.
Job Details: 12/08/2020
DRYER-ELECTRIC LG DLEX2650W "Customer concern of unit taking too long to dry. Ran air flow test, passed. Test cycled temps ×5, 135-195. Cleaned and calibrated moisture sensors. Dryer is functioning as designed at this time. Advised customer to call back if problem persists."
Near Edgewood, WA 98372
Nick R.
Job Details: 12/08/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EW/A3 01 Customer concern that dryer won't heat. Found an open heating element causing dryer not to heat needs new heating element installed new heating element cycle tested all checks good ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Buckley, WA 98321
Branden W.
Job Details: 12/08/2020
WASHER-TOPLOAD GE GTW460ASJ4WW Installed new main control and suspension rods. Calibrated. Cycle tested. All checks good.
Near Spanaway, WA 98387
Nick R.
Job Details: 12/08/2020
DISHWASHER GE GDT695SMJ2ES Installed new panel cover all checks good. Customer paid deductible $75 by check.
Near Puyallup, WA 98375
Branden W.
Job Details: 12/08/2020
DISHWASHER KENMORE 66514563N610 Installed new wash pump and grommet. Cycle tested. All checks good.
Near Lacey, WA 98513
Jacob P.
Job Details: 12/05/2020
DRYER-ELECTRIC WHIRLPOOL WED95HEDW0 "Customer concern of unit taking a long time to dry. Found lint build up in blower housing and lint trap grill. Also found fabric softener buildup in lint filter. Cleaned out lint build up and scrubbed lint filter. Ran air flow test, failed. Removed vent from back of dryer and ran air flow test again, passed. Advised customer that vent from back of dryer to outside needs to be cleaned asap. Unit functioning as designed."
Near Lacey, WA 98516
Jacob P.
Job Details: 12/05/2020
DISHWASHER SAMSUNG DW80K7050UG/AA 03 Came to install cutlery basket. Handed part to customer at door.
Near Olympia, WA 98516
Jacob P.
Job Details: 12/05/2020
DRYER-GAS LG DLG5988S "Installed previously ordered rollers and idler pulley. Test cycled, all checks ok."
Near Gig Harbor, WA 98335
Nick R.
Job Details: 12/05/2020
WASHER-FRONT LOA MAYTAG MVWB850YW1 "Customer concern that washer is leaking. Unable to verify leak, I did find the tub ring not fully in place ( could be issue causing the leak) put tub right back in the right place cycle tested found no leaks."
Near Gig Harbor, WA 98335
Nick R.
Job Details: 12/05/2020
DISHWASHER KITCHENAID KDTM354DSS4 Preformed pm check cycle tested all checks good
Near Eatonville, WA 98328
Branden W.
Job Details: 12/05/2020
OVEN-WALL JENN-AIR JJW9830DDS Installed rebuilt control sent by AHS. Cycle tested. All checks ok.
Near Gig Harbor, WA 98335
Nick R.
Job Details: 12/05/2020
OTHER SAMSUNG RS275ACRS Preformed pm check cycle tested all checks good
Near Olympia, WA 98502
Jacob P.
Job Details: 12/05/2020
RANGE KITCHENAID KEBC101KSS05 Installed previously ordered door glass. All checks ok.
Near Eatonville, WA 98328
Branden W.
Job Details: 12/05/2020
DISHWASHER MAYTAG MDB4949SDM0 Customer concern is that dishwasher will stop and make humm noise. Found F6 E4 (float switch trip) F6 E6 (water Temps below 84deg) errors stored. Dishwasher is not mounted to cabinets. Found dishwasher not level and leaning forward causing float switch to trip. Also found a lot of suds in dishwasher. Leveled dishwasher. Tested Temps at sink. Only at 108deg. Advised 120deg is minimum required for proper dishwasher performance. Also advised about times pausing for heater to bring water up to proper Temps. Found no other issues with dishwasher at this time. Advised to run a couple clean cycles to reduce suds build up. Advised to call if issue persists.
Near Spanaway, WA 98387
Branden W.
Job Details: 12/05/2020
DISHWASHER MAYTAG MDB8959SFZ4 Customer concern is that dishwasher does not drain. Has not used it in a long time. Found drain pump with dead spot causing no drain. Replaced drain pump. Cycle tested all components. All ops ok. Found airgap leaking. Advised that hose from airgap to disposal needs cleaned. Customer stated that someone is coming to fix disposal today. I advised her to inform the plumber of airgap leaking. ; used 1 WPW10348269 (PUMP-DRAIN) from stock
Near Lacey, WA 98513
Jacob P.
Job Details: 12/05/2020
DISHWASHER FRIGIDAIRE LFID2426TF2A "Customer concern of unit not draining. Canceled cycle upon arrival, unit drained. Found debris in air gap, removed debris. Test cycled drain pump ×10, unable to get unit to not drain. All checks ok at this time. Advised customer to call back if problem persists."
Near Orting, WA 98360
Nick R.
Job Details: 12/05/2020
OTHER KENMORE 11169332810 Preformed pm check cycle tested all checks good
Near Lacey, WA 98503
Jacob P.
Job Details: 12/05/2020
COOKTOP GE JP360A0V1AA Customer concern of cooktop not relating temperatures. Found shorted infinite switches causing irregular temps. Needs all new infinite switches. Halogen infinite switch is discontinued. AHS to supply parts. ; ordrng 1 WB24X29364 (Infinite switch) and 1 WB23K5053 (Halogen infinite switch) and 1 WB23M8 (Infinite switch) and 1 WB23M9 (Infinite switch)
Near Tacoma, WA 98446
Branden W.
Job Details: 12/05/2020
RANGE GE JBP78GS1BB "Customer concern is that oven and front right burner stopped working. After reset. All lights on control stuck on. Found control is unresponsive causing unit to not operate. Found burner has 240v to it. But does not come on. Found oven light switch shorted and burned out. Also found oven temp sensor at 16ohms not 1100 at room temp. Needs new control board, burner, light switch and temp sensor. Most parts are NLA. AHS to supplyparts if available. ; ordrng 1 WB27X5524 (Control) and 1 WB30X38926 (SURFACE RADIANT ELEMENT 8' KIT') and 1 WB24X5290 (switch rocker black) and 1 WB21X5310 (Temp sensor)"
Near Tacoma, WA 98498
Nick R.
Job Details: 12/05/2020
DRYER-ELECTRIC MAYTAG PYE2300AYW "Customer concern that dryer won't turn on, found thermal fuse has been bypassed causing risk of fire also found power cord losses at thermal block causing thermal block and wire harness to burn up. Needs new wire harness thermal block, washers and nuts, and thermal fuse. Customer will need to provide new power cord ; ordrng 1 53-1518 (Thermal block) and 3 25-3122 (Washer)s and 3 Wp112432 (Nut)s and 1 31001489 (Wire harness) and 1 La-1053 (Thermal fuse)"
Near Olympia, WA 98512
Jacob P.
Job Details: 12/05/2020
DISHWASHER SAMSUNG DW80J7550UG/AA 01 Customer concern of water wall motor error. Found stripped water wall motor causing error. Needs new water wall motor.; ordrng 1 DD97-00216A (Water wall motor)
Near Olympia, WA 98501
Jacob P.
Job Details: 12/05/2020
DISHWASHER KITCHENAID KDFE104DSS0 Customer concern of unit not powering on. Good voltage to unit. Found control board and jumper wire to console corroded. Needs new control board and control panel. Control board is out of stock. AHS to supply parts. ; ordrng 1 W10854215 (Control board) and 1 WPW10537336 (Control panel)
Near Lakewood, WA 98499
Nick R.
Job Details: 12/05/2020
RANGE WHIRLPOOL RBS245PRT06 Customer concern that wall oven doesn't heat. Found an open thermal high limit causing wall over not to heat needs new thermal high limit. ; ordrng 1 WP9759243 (Thermal high limit)
Near Tacoma, WA 98444
Nick R.
Job Details: 12/05/2020
DRYER-ELECTRIC SAMSUNG DV45K6200EZ/A3 01 Customer concern that dryer is making a lot of noise found both back rollers seized causing dryer to make a lot of noise. Needs new back rollers ; ordrng 2 DC97-16782A (Drum rollers)s
Near Puyallup, WA 98372
Nick R.
Job Details: 12/03/2020
DISHWASHER FRIGIDAIRE FGID2466QF6A Installed new spray arm cycle tested all checks good
Near Tacoma, WA 98405
Branden W.
Job Details: 12/03/2020
WASHER-TOPLOAD KENMORE 11020022013 Installed new transmission and suspension rods. Calibrated. Cycle tested. All checks ok.
Near Sumner, WA 98391
Branden W.
Job Details: 12/03/2020
DISHWASHER SAMSUNG DW80K7050UG/AA 02 Installed new sump assembly and spray arm. Cycle tested. All checks good.
Near Enumclaw, WA 98022
Branden W.
Job Details: 12/03/2020
DISHWASHER GE DDT575SSF2SS Customer concern is that dishwasher does not clean the dishes and has an intermittent leak. Found failed flood switch causing unit to not fill or overfill. Also causing heater to not operate. Replaced flood switch. Advised to run numerous clean cycles. Found no leaks at this time. No other mechanical issues found. ; used 1 WD21X10519 (SWITCH FLOOD) from stock
Near Tacoma, WA 98445
Jacob P.
Job Details: 12/03/2020
WASHER-FRONT LOA KENMORE 79641072310 "Customer concern of unit making loud sound in spin cycle and door plunger broken. Found unit has worn rear bearing. Needs new rear tub, basket, tub gasket and magnetic door plunger. ; ordrng 1 AJQ73314202 (Rear tub) and 1 4036ER4001E (Tub gasket) and 1 AJQ73314402 (Basket) and 1 AGM73610701 (Magnetic door plunger)"
Near Puyallup, WA 98374
Nick R.
Job Details: 12/03/2020
WASHER-TOPLOAD WHIRLPOOL WTW8500DC5 Installed new wash plate cycle tested all checks good.
Near Graham, WA 98338
Nick R.
Job Details: 12/03/2020
DRYER-ELECTRIC SAMSUNG DV45K6500EV/A3 Customer concern that the steam nuzzle is broken. Found the broken steam nuzzle. Needs new steam nuzzle. ; ordrng 1 DC97-16919A (Steam assy)
Near Tacoma, WA 98409
Jacob P.
Job Details: 12/03/2020
WASHER-FRONT LOA KENMORE 11047532601 "Installed previously ordered drain pump. Test cycled, all checks ok."
Near Federal Way, WA 98023
Branden W.
Job Details: 12/03/2020
DISHWASHER AMANA ADB1100AWW5 "Customer concern is that dishwasher does not clean and does not always drain. Found unit does not wash at all. Found 120v to wash motor. No motor movement. Also found clogged wash arms and broken filter. Also found dishwasher drains into 1/2 pipe in wall behind dishwasher. Wall drain is plugged causing dishwasher to drain too slow. Removed hose and drained into sink. Dishwasher operating as designed. Advised that a plumber is needed to correct draining issue. Needs new wash pump, grommet seal, both spray arms and filter. Parts are back ordered. AHS TO SUPPLY. AUTH NEEDED. ; ordrng 1 W10846093 (motor-pump) and 1 W10872845 (filter) and 1 WPW10319027 (spray arm) and 1 WPW10538166 (grommet) and 1 WPW10317197 (upper spray arm)"
Near Tacoma, WA 98406
Jacob P.
Job Details: 12/03/2020
DISHWASHER GE GSD2800D03 "Customer concern of leak from front right of unit. Test cycled machine through multiple wash cycles, unable to verify leak. Inspected hoses, valves and pumps underneath machine, no signs of water. Advised customer to call back if problem persists. Collected $75 deductible via cc."
Near Lake Tapps, WA 98391
Branden W.
Job Details: 12/03/2020
RANGE JENN-AIR SCG20200B "Customer concern is that when using oven, it will shut down and produce error codes. Unit throwing F2 F3 F5 errors. Found Temps sensor ohms out of range. Also found that relay on main board sticking causing improper temps and error codes. Needs new temp sensor and main control. Control is NLA. AHS TO SUPPLY. ; ordrng 1 12001618 (CLOCK (BLK)) and 1 12001655 (sensor,oven)"
Near Tacoma, WA 98406
Jacob P.
Job Details: 12/03/2020
DISHWASHER GE ADT521PGJ2WS "Installed previously ordered UI board. Test cycled, all checks ok."
Near Steilacoom, WA 98388
Jacob P.
Job Details: 12/03/2020
WASHER-FRONT LOA MAYTAG MAH5500BWW "customer concern of unit leaking. Found dispenser housing, hoses, door boot, and tub seal leaking. Needs new dispenser housing, hoses, tub cover, door boot and tub seal. All parts are discontinued. AHS to supply parts.; ordrng 1 22003320 (Dispenser housing) and 1 22002551 (Bleach hose) and 1 22002552 (Fab soft hose) and 1 22003457 (Detergent hose) and 1 22003212 (Tub cover) and 1 WP22002077 (Tub seal) and 1 12001772 (Door boot)"
Near Spanaway, WA 98387
Jacob P.
Job Details: 12/03/2020
WASHER-FRONT LOA GE GFW450SPM1DG "Installed previously ordered control board, dispenser motor and thermistor. Test cycled, all checks ok."
Near Tacoma, WA 98499
Nick R.
Job Details: 12/03/2020
RANGE SAMSUNG NE59M4320SS/AA I was sent then wrong part ; ordrng 1 DG44-01006B (Infinite switch)
Near Olympia, WA 98513
Jacob P.
Job Details: 12/03/2020
DISHWASHER GE DDT595SGJ2BB "Installed previously ordered diverter. Test cycled, all checks ok. Failed part with customer."
Near Tacoma, WA 98406
Nick R.
Job Details: 12/03/2020
DRYER-ELECTRIC SAMSUNG DV350AEW/XAA Customer concern that drum is bent and its making a thumping sound. Found the drum cracked and damaged rollers causing the dryer to make a thumping sound. Needs new drum and back drum rollers. Need FAH to supply parts. ; ordrng 2 DC97-16782A (Drum rollers)s and 1 DC97-14849A (Drum)
Near Sumner, WA 98391
Branden W.
Job Details: 12/03/2020
WASHER-FRONT LOA SAMSUNG WF42H5200AP/A2 01 Installed new boards and hall sensor. Calibrated washer. Cycle tested empty and with a load. All checks good.
Near Spanaway, WA 98387
Nick R.
Job Details: 12/03/2020
RANGE GE JS750DF3BB Customer concern that on bake the range doesn't hold the temperature. And on broil burns every time. Found the control stops sending voltage to elements after the range preheats. Needs new control board and temp sensor. Need FAH to supply parts advised Customer to have range pulled out when we return. Collected deductible.; ordrng 1 WB27X25361 (Control board) and 1 WB23T10015 (Temp sensor)
Near Gig Harbor, WA 98332
Nick R.
Job Details: 12/03/2020
WASHER-TOPLOAD WHIRLPOOL WTW8500DC0 Preformed pm check cycle tested all checks good
Near Puyallup, WA 98375
Branden W.
Job Details: 12/03/2020
WASHER-TOPLOAD SAMSUNG WA40J3000AW/AA 13 Customer concern. Washer will not spin. Washer will not drain. Washer makes noise. Hasn't worked for a few weeks. Cycle tested through entire rinse and spin. Found motor ohms out of range. Needs new motor. AUTH NEEDED. ; ordrng 1 DC31-00080B (MOTOR AC DRIVE)
Near Olympia, WA 98502
Jacob P.
Job Details: 12/03/2020
DISHWASHER KITCHENAID KDTE104ESS3 "Installed previously ordered control board. Test cycled, all checks ok."
Near Sumner, WA 98391
Branden W.
Job Details: 12/03/2020
DISHWASHER GE PDT750SMF8ES "Customer concern is that dishwasher does not always drain causing it to overfill and leak. Also does not wash well. Found F5 (inverter communication failure) F44 (inverter failure) errors stored. Needs new inverter board, drain pump, drain hoses and flood switch. Dishwasher installed before flooring. Dishwasher sitting below floor. Customer to have dishwasher removed or will need to pay for 2 techs to remove dishwasher. AUTH NEEDED. ; ordrng 1 WD35X21194 (INVERTER SERVICE KIT) and 1 WD26X22810 (VARIABLE DRAIN PUMP ASM) and 1 WD24X23016 (HOSE LOOP DRAIN HIGH) and 1 WD24X10062 (DRAIN HOSE) and 1 WD21X10519 (FLOOD SWITCH ASSEMBLY)"
Near Olympia, WA 98516
Jacob P.
Job Details: 12/03/2020
DISHWASHER FRIGIDAIRE LGBD2431NF0B "Installed previously ordered door seal and door springs. Test cycled, all checks ok. Left failed door seal with customer."
Near Fife, WA 98424
Jacob P.
Job Details: 12/03/2020
WASHER-FRONT LOA SAMSUNG WV55M9600AV/A5 03 Tech was assigned as a helper;
Near Lacey, WA 98516
Jacob P.
Job Details: 12/03/2020
RANGE FRIGIDAIRE FFGF3053LSJ "Installed previously ordered door seal. Test cycled, all checks ok."
Near Puyallup, WA 98374
Branden W.
Job Details: 12/03/2020
DISHWASHER GE GDF530PGM4WW Tech was assigned as a helper;
Near Tacoma, WA 98445
Nick R.
Job Details: 12/03/2020
WASHER-FRONT LOA KENMORE 79641262610 Installed new drain pump cycle tested all checks good
Near Spanaway, WA 98387
Nick R.
Job Details: 12/03/2020
WASHER-TOPLOAD SAMSUNG WA50R5400AV/US 02 Tech was assigned as a helper;
Near Spanaway, WA 98387
Branden W.
Job Details: 12/03/2020
WASHER-TOPLOAD SAMSUNG WA50R5400AV/US 02 Installed new suspension rods. Cycle tested with a load. All checks good.
Near Lacey, WA 98503
Jacob P.
Job Details: 12/03/2020
DISHWASHER GE GDF530PGM4WW Concern of missing part. Found unit missing drain pump. Needs new drain pump. ; ordrng 1 WD19X25461 (Drain pump)
Near Graham, WA 98338
Branden W.
Job Details: 12/03/2020
WASHER-TOPLOAD MAYTAG MVWB835DW0 Customer concern is that washer will stop and produce water error. Found F 8 E1 (long fill) F0 E3 (overload) F0 E5 (off balance) errors stored. Found no cold water entering washer. Found inlet screen clogged. Cleaned inlet. Cycle tested. All checks good.
Near Lacey, WA 98503
Jacob P.
Job Details: 12/03/2020
WASHER-TOPLOAD MAYTAG MVWB765FW3 "Customer concern of unit stopping in the middle of the cycle, sometimes won't lock or unlock. Found f5e1 error stored (lid lock failure). Test cycled lid lock in service mode, lid only locks/ unlocks ~25% of the time. Needs new lid lock. ; ordrng 1 W10810403 (Lid lock)"
Near Tacoma, WA 98406
Jacob P.
Job Details: 12/03/2020
WASHER-TOPLOAD KENMORE LAT5005AAW "Installed previously ordered motor and belts. Test cycled, all checks ok."
Near University Place, WA 98467
Jacob P.
Job Details: 12/03/2020
WASHER-TOPLOAD SAMSUNG WA48H7400AW/A2 02 Tech was assigned as a helper;