Service History 24

Near Lakewood, WA 98498
Nick R.
Job Details: 09/25/2020
WASHER-TOPLOAD SAMSUNG WA5471ABW/XAA-0000 Preformed pm check cycle tested all checks good
Near Tacoma, WA 98406
Nick R.
Job Details: 09/25/2020
DRYER-ELECTRIC ROPER REX5634JQ0 Installed new start switch cycle tested all checks good
Near Spanaway, WA 98387
Branden W.
Job Details: 09/25/2020
DISHWASHER KENMORE 66513123K702 Complaint that dishwasher door does not close properly causing leak. Found door hinges bent as well as inner panel tweaked. Inner panel is NLA. Declined repair at this time.
Near Olympia, WA 98512
Jacob P.
Job Details: 09/25/2020
RANGE WHIRLPOOL WFE540H0ES0 Customer complaint that oven wasn't reaching temp. Found broken bake element causing low temps. Needs new bake element. ; ordrng 1 W10779716 (Bake element)
Near Puyallup, WA 98372
Branden W.
Job Details: 09/25/2020
WASHER-FRONT LOA MAYTAG MVWC565FW1 Complaint that washer makes noise and does not agitate. Found failed shift actuator causing washer to not agitate. Replaced actuator. Cycle tested. All checks ok. ; used 1 WPW10006355 (ACTUATOR) from stock
Near Tacoma, WA 98407
Nick R.
Job Details: 09/25/2020
WASHER-TOPLOAD KENMORE 11021202010 Customer complaint that washer goes out of balance in the spin cycle. Found washer with worn suspension rods causing basket to become unbalanced in the spin cycle. Needs new suspension rods ; ordrng 1 W10780048 (Suspension rod kit)
Near Olympia, WA 98512
Jacob P.
Job Details: 09/25/2020
WALL OVEN WHIRLPOOL WOD77EC0HS01 "Customer complaint of control not selecting correct oven when opening corresponding door, clock will randomly change date and time. Read through owners manual, unable to find anything about open door feature. All cycles say you must select which oven you'd like to use first. Found service pointer in service matters that states random time and date change is due to software issue. Also found multiple f6e0 errors stored (comms loss between ui and control). Checked connections between ui and control, checks ok. After reinstalling, display now flickering. Needs new control panel. Control panel factory order part, advised customer it may take awhile to arrive.; ordrng 1 W11428578 (Control panel)"
Near Buckley, WA 98321
Branden W.
Job Details: 09/25/2020
WASHER-TOPLOAD KENMORE 11025132410 Complaint that washer makes grinding noise. Found coins wedged in between wash plate and drum causing noise. Removed coins. Cycle tested. All checks ok
Near Parkland, WA 98445
Nick R.
Job Details: 09/25/2020
WASHER-FRONT LOA KENMORE 7964172800 "Customer complaint that washer isn't spinning the clothes out in whitest whites and bulky/ bedding. And that the washer is leaking. Found a hole in the door boot causing washer to leak. Unable to find a problem with the spin cycle, besides leak washer works as intended.; ordrng 1 MDS47123603 (Door boot)"
Near Federal Way, WA 98003
Branden W.
Job Details: 09/25/2020
DRYER-ELECTRIC KENMORE 11060222511 "Complaint that dryer will not start. Worked for a week after previous tech repaired it. Found shorted heating element caused unit to overheat and trip thermal cut off and fuse. Replaced heating element. Thermal cutoff and thermal fuse. Cycle tested. All checks good. ; used 1 279838 (ELEMENT,HEATER), 1 279816 (THERMAL CUT OFF HI), and 1 WP3392519 (FUSE-THRML) from stock"
Near Puyallup, WA 98372
Branden W.
Job Details: 09/25/2020
WASHER-TOPLOAD KENMORE 11022352510 Complaint that washer does not fill enough and shuts off in spin sometimes. Cycle tested washer. Water level is normal. Advised it will not be filled to the top. And sometimes clothes will be above water level. This is normal operation. Found unit not draining fast enough and stops in spin. Drain hose has been extended and runs about 50 feet to the outside. Advised that is too long for washer pump. Needs to have it plumbed properly.
Near Tacoma, WA 98407
Jacob P.
Job Details: 09/25/2020
DISHWASHER GE GDF530PGM4WW "Customer complaint of start button flashing when trying to start cycle. Start button flashes when unit thinks door is open. Tried to start cycle, unable to start. Put into service mode, checks ok. After removing from service mode, cycle now starts. Customer advised that when it happens, she can reset breaker and machine will work. Found control board will read door is closed after resetting machine, but will eventually stop reading door as closed. Needs new control board.; ordrng 1 WD21X27258 (Control board)"
Near Lakewood, WA 98498
Jacob P.
Job Details: 09/25/2020
DRYER-ELECTRIC SAMSUNG DV50K7500EV-A3 01 Customer complaint of unit making loud sound. Found motor with bad bearings causing sound. Needs new motor assembly.; ordrng 1 Dc93-00101n (Motor assy)
Near Lacey, WA 98516
Jacob P.
Job Details: 09/25/2020
WASHER-TOPLOAD WHIRLPOOL WTW7300DW1 "Installed previously ordered drain pump. Test cycled, all checks ok."
Near Olympia, WA 98502
Jacob P.
Job Details: 09/25/2020
WASHER-FRONT LOA SAMSUNG WF448AAP/XAA "Installed previously ordered shocks. Test cycled, all checks ok"
Near Tacoma, WA 98446
Branden W.
Job Details: 09/25/2020
WASHER-TOPLOAD KENMORE 11026132412 "Complaint that when spinning, washer sounds like it has a bad bearing. Cycle tested in rinse and spin empty and with a load of towels. No abnormal noises heard. Found no transmission shaft play. All checks good. Advised to call if issue returns."
Near Eatonville, WA 98328
Nick R.
Job Details: 09/25/2020
DRYER-ELECTRIC LG 796DLEX8100V "Customer complaint that dryer takes a long time to dry clothes. Found dryer with no airflow, when tested with vent off dryer has prefect airflow. Advise customer to have vents cleaned. Dryer works as intended."
Near Spanaway, WA 98387
Nick R.
Job Details: 09/24/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EW/A3 04 Customer complaint that dryer is making a loud squealing noise. Found both back roller seized causing sound. Needs new back rollers. Installed two new back rollers cycle tested all checks good.; used 2 DC97-16782A (DRUM ROLLER) from stock
Near Lakewood, WA 98498
Nick R.
Job Details: 09/24/2020
RANGE GE JB256DM1BB Installed new front left burner and new receptables cycle tested all checks good
Near Federal Way, WA 98023
Nick R.
Job Details: 09/24/2020
DRYER-ELECTRIC KENMORE 79681182310 Preformed pm check cycle tested all checks good
Near Tacoma, WA 98406
Jacob P.
Job Details: 09/24/2020
WASHER-FRONT LOA KENMORE 11047751800 Installed previously ordered pressure switch. Test cycled twice. Found drain hose too far down wall. Removed and secured at proper depth. All checks ok.
Near Federal Way, WA 98023
Nick R.
Job Details: 09/24/2020
DRYER-ELECTRIC KENMORE 11068132413 Preformed pm check cycle tested all checks good
Near Gig Harbor, WA 98335
Nick R.
Job Details: 09/24/2020
WASHER-FRONT LOA KENMORE 79641073311 Preformed pm check cycle tested all checks good
Near Spanaway, WA 98387
Jacob P.
Job Details: 09/24/2020
WASHER-TOPLOAD GE GTW460ASJ9WW "Installed previously ordered transmission, clutch, pulley and belt. Test cycled with a load, all checks ok."
Near Gig Harbor, WA 98332
Nick R.
Job Details: 09/24/2020
OTHER KENMORE 79571314312 Preformed pm check cycle tested all checks good
Near Milton, WA 98354
Branden W.
Job Details: 09/24/2020
DRYER-ELECTRIC GE GTD45EASJ2WS Complaint that dryer makes screeching noise. Found metal end of string in front drum track causing noise. Cleaned track. Cycle tested. All checks ok.
Near Bonney Lake, WA 98391
Branden W.
Job Details: 09/24/2020
DRYER-ELECTRIC KENMORE 11073022100 Complaint that dryer clicks and will not start. Found broken belt causing dryer to not start. Replaced belt vacuumed inside of dryer. Cycle tested. All checks ok. ; used 1 661570V (BELT) from stock
Near Bonney Lake, WA 98391
Branden W.
Job Details: 09/24/2020
DISHWASHER MAYTAG MDB8969SDM3 Installed new spray arms. Cycle tested. All ops good.
Near Gig Harbor, WA 98332
Nick R.
Job Details: 09/24/2020
WASHER-FRONT LOA KENMORE 79641073311 Preformed pm check cycle tested all checks good
Near Orting, WA 98360
Branden W.
Job Details: 09/24/2020
DRYER-ELECTRIC WHIRLPOOL WED8000DW3 Complaint that dryer does not dry in 1 cycle. Have to run it for extended time to dry. Cycle tested. Temps 187 on high. Cleaned moisture sensors. Air flow test failed. Dryer venting partially crushed. Advised to correct venting and clean duct. Dryer operating as designed.
Near Spanaway, WA 98387
Branden W.
Job Details: 09/24/2020
DISHWASHER KENMORE 66513042K112 Performed pm check on dishwasher. Found very small leak from underneath sump. Advised to call for repair service
Near Spanaway, WA 98387
Branden W.
Job Details: 09/24/2020
WALL OVEN MAYTAG MEW9530FZ02 Complaint that broil not working and it does not preheat. Found both bale and broil elements not heating. Unable to remove wall oven for component testing as refrigerator is next to oven. Need 2 techs to remove oven for diagnosis. ; saved tckt
Near Federal Way, WA 98023
Branden W.
Job Details: 09/24/2020
WASHER-TOPLOAD MAYTAG MVWB765FW3 Complaint that lid is broken. Found lid broken at left hinge. Needs new lid. Advised part is back ordered. ; ordrng 1 W11259006 (Lid)
Near Tacoma, WA 98404
Jacob P.
Job Details: 09/24/2020
RANGE WHIRLPOOL WFG540H0ES1 "Customer complaint of oven heating to temps and then never reigniting. Found control board no longer sending voltage to igniter after 3 heat cycles. Also found temp probe ohms out of range. Needs new control board and temp probe. Control board is factory order part, advised customer it may take awhile to arrrive.; ordrng 1 WPW10349742 (Control board) and 1 W10833885 (Temp sensor)"
Near Tacoma, WA 98498
Nick R.
Job Details: 09/24/2020
WASHER-FRONT LOA KENMORE 79631553610 "Customer complaint that washer agitator has broken off. Found agitator broken at the transmission shaft. Needs new transmission and clutch assy, agitator and agitator cap, also needs the nuts and bolts to secure the trans and agitator. Needs auth ; ordrng 1 AEN73131403 (HOUSING ASSEMBLY,CLUTCH COUPLING) and 1 4040FA4045C (Washer) and 1 4020FA4208J (Washer nut) and 1 FAF30369201 (Washer) and 1 AGZ72909701 (Agitator) and 1 5006EA3009B (Whaser cap)"
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 09/24/2020
WASHER-TOPLOAD SAMSUNG WA422PRHDWR/AA 02 Customer complaint of DC error (out of balance error). Found suspension rods very worn causing machine to go out of balance. Also found tub ring worn from machine out of balance. Needs new suspension rods and tub ring.; ordrng 4 DC97-16350C (Suspension rods)s and 1 DC97-17314A (Tub ring)
Near Tacoma, WA 98407
Jacob P.
Job Details: 09/24/2020
WASHER-FRONT LOA ELECTROLUX EIFLS55IIW0 Customer complaint of door not closing. Found worn door latch causing unit not to lock and start cycle. Needs new door lock.; ordrng 1 134629900 (Door lock)
Near Eatonville, WA 98328
Branden W.
Job Details: 09/24/2020
WASHER-TOPLOAD GE GTW335ASN1WW Complaint that fabric softener dispenser cracked. Needs new dispenser. Sending part to customer. ; ordrng 1 WH43X24454 (Disoenser)
Near Eatonville, WA 98328
Nick R.
Job Details: 09/23/2020
DRYER-ELECTRIC SAMSUNG DV438AER/XAA "Install new drum seal, advised customer to wait 2 hours before use to give the glue time to dry"
Near Puyallup, WA 98371
Nick R.
Job Details: 09/23/2020
WASHER-TOPLOAD KENMORE 11026132411 Preformed pm check cycle tested all checks good
Near Puyallup, WA 98371
Nick R.
Job Details: 09/23/2020
DRYER-ELECTRIC KENMORE 11066132411 Preformed pm check cycle tested all checks good
Near Tacoma, WA 98406
Nick R.
Job Details: 09/23/2020
WASHER-TOPLOAD HOTPOINT 7771326OTL Preformed pm check cycle tested all checks good
Near Tacoma, WA 98445
Nick R.
Job Details: 09/23/2020
OTHER KENMORE 175605722 Preformed pm check cycle tested all checks good
Near Lake Tapps, WA 98391
Nick R.
Job Details: 09/23/2020
WASHER-FRONT LOA KENMORE 79641073310 Preformed pm check cycle tested all checks good.
Near Buckley, WA 98321
Nick R.
Job Details: 09/23/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EP/A3 Customer complaint that the dryer isn't drying clothes. Found dryer with an open heating element causing dryer not to heat. Needs new heating element. Installed new heating element cycle tested all checks good.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Federal Way, WA 98001
Nick R.
Job Details: 09/23/2020
WASHER-TOPLOAD KENMORE 11022952100 "Customer complaint that agitator is sliding, found worn agitator dogs, causing the agitator to slip, needs new agitator dogs. Installed new agitator dogs cycle tested all checks good.; used 1 80040 (AGITATOR DOGS) from stock"
Near Puyallup, WA 98373
Nick R.
Job Details: 09/23/2020
DRYER-ELECTRIC SAMSUNG DV45K6500EV/A3 01 Installed new drum gasket cycle tested all checks good
Near Spanaway, WA 98387
Nick R.
Job Details: 09/23/2020
WASHER-TOPLOAD LG 796WT7600HKA Preformed pm check cycle tested all checks good
Near Rainier, WA 98576
Nick R.
Job Details: 09/23/2020
WASHER-TOPLOAD KENMORE 11027042600 Preformed pm check cycle tested all checks good
Near Milton, WA 98354
Nick R.
Job Details: 09/23/2020
DISHWASHER WHIRLPOOL DU1301XTVT2 Preformed pm check cycle tested all checks good
Near Auburn, WA 98001
Nick R.
Job Details: 09/23/2020
WASHER-TOPLOAD LG WT7600HWA Preformed pm check cycle tested all checks good
Near Tacoma, WA 98445
Nick R.
Job Details: 09/23/2020
WASHER-TOPLOAD ROPER RTW4516FW1 "Installed new water inlet, cycle tested all checks good."
Near Eatonville, WA 98328
Nick R.
Job Details: 09/23/2020
DISHWASHER KENMORE 66513292K115 Installed new link cycle tested all checks good.
Near Tacoma, WA 98422
Jacob P.
Job Details: 09/23/2020
OTHER OTHER UNAVAILABLE Installed previously ordered door handle.
Near Lakewood, WA 98498
Jacob P.
Job Details: 09/23/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EW/A3 04 "Installed previously ordered drum and rollers. Test cycled, all checks ok"
Near Tacoma, WA 98402
Jacob P.
Job Details: 09/23/2020
LAUNDRY CENTER FRIGIDAIRE FEX831CS0 "Customer complaint of unit not advancing into spin and not filling with cold water. Found cold water hose plugged causing no fill. Blew out house. Found cold water valve leaking. Advised customer they need a plumber to come look at valve asap. Test cycled unit through spin cycle, checks ok. Unable to verify issue at this time. Advised customer to call back if problem persists."
Near Tacoma, WA 98406
Jacob P.
Job Details: 09/23/2020
LAUNDRY CENTER KENMORE 41799570110 "Installed previously ordered timer and motor. Test cycled, al checks ok."
Near Puyallup, WA 98375
Jacob P.
Job Details: 09/23/2020
WASHER-TOPLOAD KENMORE 11022242510 Customer complaint of agitator broken. Found base of agitator broken causing no hold to wash plate. Needs new agitator. Customer declined repair.
Near Tumwater, WA 98512
Jacob P.
Job Details: 09/23/2020
DISHWASHER GE GDWT166V00SS "Installed previously ordered inlet valve. Test cycled, all checks ok. Unable to verify not running full cycle issue. Advised customer to call back if problem persists."
Near Spanaway, WA 98387
Nick R.
Job Details: 09/23/2020
WASHER-TOPLOAD KENMORE 11020022010 "Customer complaint that washer shakes alot in the spin cycle. Found suspensions very bouncy and worn, causing a lot of shaking in spin cycle. Needs new suspension rods. ; ordrng 1 W10780048 (Suspension)"
Near Tacoma, WA 98498
Nick R.
Job Details: 09/23/2020
DRYER-ELECTRIC WHIRLPOOL WED49STBW1 "Customer complaint that dryers timer won't advance, found dryers timer wont advance causing dryer to constantly run, needs new timer. Reschedule for 9/25 1pm-5pm; ordrng 1 W10846428 (Timer)"
Near Puyallup, WA 98374
Branden W.
Job Details: 09/23/2020
DRYER-ELECTRIC LG DLE7200WE "Complaint that dryer is louder than normal. Took dryer apart. Inspected belt, idler pulley, rollers and drum seal. All in good shape. Lubed rollers and idler pulley. Cycle tested. All checks good. No mechanical issues found."
Near Tacoma, WA 98405
Nick R.
Job Details: 09/23/2020
DISHWASHER WHIRLPOOL GU1200XTLB0 Customer complaint that dishwasher is leaking. Found dishwasher leaking at the water inlet seal around the dishwasher tub and the dishwashers inlet. Needs new water inlet.; ordrng 1 8193508 (Water inlet)
Near Tacoma, WA 98404
Branden W.
Job Details: 09/23/2020
WASHER-FRONT LOA SAMSUNG WF45M5500AZ/A5 Complaint that washer fills with hot water when cold is selected and produced 4C2 error. Found hot and cold fill hoses reversed causing washer to fill with hot when cold is selected. Corrected inlet hoses. Cycle tested. All checks ok.
Near Tacoma, WA 98445
Nick R.
Job Details: 09/23/2020
DISHWASHER GE GSD2100V00BB "Customer complaint that dishwasher top rack is hard to open when full of dishes, also that it doesn't get all the dishes clean. Found top rack worn and slightly bent, and the top rack rollers are worn. Needs new top rack assy and top rack rollers. Also found soap dispensers spring failed causing soap dispensers not to open , needs new soap dispensers.Everything else works as intended.; ordrng 6 WD12X332 (Rollers)s and 1 WD30X98 (Slide) and 1 WD12X10264 (DISHWASHER RINSE AID DISPENSER KIT)"
Near Eatonville, WA 98328
Branden W.
Job Details: 09/23/2020
DRYER-ELECTRIC SAMSUNG DV438AER/XAA Complaint that dryer stops working after a few minutes. Found new drum seal folded causing friction on drum when rotating. Friction caused motor to shut down as it was overheating. Vaccuumed lint from dryer and motor. Corrected drum seal. Cycle tested. All ops ok at this time.
Near Auburn, WA 98092
Branden W.
Job Details: 09/23/2020
DISHWASHER FRIGIDAIRE FFBD2406NB9B Complaint that dishwasher has leaked randomly a few times. Even when dishwasner is not being used. Test cycle dishwasher 3 times. No leaks at time of service. No signs of leaks from under dishwasher. Drain and water shut off behind dishwasher. No signs of water from either. Advised to call if issue returns.
Near Federal Way, WA 98023
Branden W.
Job Details: 09/23/2020
WASHER-TOPLOAD SAMSUNG WA50M7450AW/A4 Complaint that washer produces UB error when washing comforters and bedding. Works ok with regular laundry. Cycle tested washer in quick wash and service mode. All ops good. Tested suspension rods and basket. All checks good. Advised that bedding will have a tendency to ball up when washing and cause washer to go out of balance in the spin cycle.
Near Eatonville, WA 98328
Branden W.
Job Details: 09/23/2020
RANGE GE JB860DJ5WW Complaint that range will power off when door is opened and lights will flicker. Found L1 voltage fluctuating between 30 and 117 volts. Reseated plug a few times to check loose connection. Checked all connections on range. Tested all elements and lights for shorts. No issue with range. Turned both upper and lower ovens on to test. Heard pops from breaker panel. Turned oven off. Went to breaker panel seen smoke and orange glow from behind breaker. Shut main breakers off. Removed panel to make sure burning stopped. Seen main breaker cleat melted. Advised they have circuit breaker and or panel issues. Reinstalled circuit breaker panel. Advised to leave mains turned off and call an electrician. Found no issues with range.
Near Puyallup, WA 98372
Branden W.
Job Details: 09/23/2020
DISHWASHER MAYTAG MDB8959SBS3 Installed new wash pump and sump assembly. Cycle tested. All checks good.
Near Buckley, WA 98321
Branden W.
Job Details: 09/23/2020
WASHER-TOPLOAD GE GTW460ASJ4WW Complaint that washer will not spin intermittently. Cycle tested washer. Found no mechanical issues. Updated firmware per GE tech guide about no spin issue. Advised to call if issue persists.
Near Orting, WA 98360
Branden W.
Job Details: 09/23/2020
RANGE FRIGIDAIRE FGGF3030PFF Complaint that front left burner will not light and bake not working. Found oil/grease on burner head causing it to not light. Found bake ignitor failed causing no bake. Cleaned burner head. Replaced bake ignitor. Cycke tested. All checks ok. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock
Near Tacoma, WA 98406
Jacob P.
Job Details: 09/23/2020
DRYER-ELECTRIC WHIRLPOOL WED8500DC2 "Customer complaint that dryer keeps adding time to cycle even after the clothes are dry. Tested moisture sensors, checks ok. Ran air flow test, yellow. Cleaned and calibrated moisture sensors. Advised customer the only thing that could cause issue is main board, so we will replace control board. Needs new control board.; ordrng 1 W11195970 (Control board)"
Near Eatonville, WA 98328
Branden W.
Job Details: 09/23/2020
RANGE GE JGB850SEF2SS Complaint that bottom oven will not bake. Found open ignitor causing no bake. Replaced ignitor. Cycke tested. All checks ok. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock
Near Tacoma, WA 98406
Jacob P.
Job Details: 09/23/2020
WASHER-TOPLOAD MAYTAG MVWB765FC3 "Customer complaint of unit not filling with enough water. Checked air trap and pressure hose, both check ok. Test cycled, unit always fills with the same amount of water. Needs new control board.; ordrng 1 W11195970 (Control board)"
Near Tacoma, WA 98465
Jacob P.
Job Details: 09/23/2020
DISHWASHER FRIGIDAIRE FFBD2411NS1A Customer complaint of not washing dishes and loud noise. Found bad bearings in wash pump causing no impeller movement. Needs new wash pump.; ordrng 1 154844301 (Wash pump)
Near Olympia, WA 98501
Jacob P.
Job Details: 09/23/2020
WASHER-TOPLOAD LG WT5270CW "Came to install previously ordered parts. Found transmission shifter arm broken. Needs new transmission.; ordrng 1 AEN73131403 (Transmission), states that autho needed"
Near Olympia, WA 98501
Jacob P.
Job Details: 09/23/2020
WASHER-FRONT LOA SAMSUNG WF42H5200AF/A2 11 "Customer complaint of unit stopping agitation a few minutes after cycle starts, and of broken control panel. Found broken clips on control panel causing display board to fall into console. Also found inverter board losing power shortly after starting agitation. Needs new control panel and inverter board. Control panel is factory order part, advised customer it may be awhile before it arrives.; ordrng 1 DC97-18107A (Control panel) and 1 DC92-01531B (Inverter board)"
Near Tumwater, WA 98512
Jacob P.
Job Details: 09/23/2020
DISHWASHER JENN-AIR JDB1270AWY "Customer complaint of broken door glass and broken door spring. Customer stated that door springs broke, causing the door to fall to the ground and shatter the door glass. Needs new door cables and door glass.; ordrng 2 WP99003446 (Door cable)s and 1 99003422 (Door glass)"
Near Olympia, WA 98502
Jacob P.
Job Details: 09/23/2020
DRYER-ELECTRIC MAYTAG MEDX655DW1 Customer complaint of dryer not turning on. Found stuck centrifugal switch in motor causing no start and voltage being sent to heating element constantly. Left machine unplugged. Needs new motor.; ordrng 1 279827 (Motor)
Near Olympia, WA 98512
Jacob P.
Job Details: 09/23/2020
DISHWASHER GE PDT760SSJ7SS "Customer complaint of soap not dissolved after running a cycle and one button broken on control panel. Customer stated soap will dissolve after running 2 cycles. Tested water temps at sink, 115. Tested water temps in unit, 95. Test cycled unit, spray arms moving properly. Dishwasher is very dirty, obviously misused. Spray arms filled with debris. Advised customer we will submit to warranty company to see if they will replace spray arms. Advised broken button would more than likely not be covered due to failure not being normal wear and tear.; ordrng 1 WD22X20230 (Lower spray arm) and 1 WD22X20189 (Upper spray arm) and 1 WD34X24296 (Console) and 1 WD35X21800 (Buttons), states that autho needed"
Near Olympia, WA 98506
Jacob P.
Job Details: 09/23/2020
WASHER-TOPLOAD KENMORE 79631423410 "Customer complaint of unit not spinning clothes out, states clothes are still dripping wet. Test cycled through rinse and spin, found worn suspension rods causing machine to shake and go out of balance. Needs new suspension rods.; ordrng 4 4902EA1002P (Suspension rods)s"
Near Lacey, WA 98503
Jacob P.
Job Details: 09/23/2020
DISHWASHER GE GDT695SMJ0ES "Customer complaint of unit not powering on. Found solid diagnostic light on main control. Per GE support, loss of communication between control board and UI board. Needs new UI board.; ordrng 1 WD21X23462 (UI Board)"
Near Olympia, WA 98503
Jacob P.
Job Details: 09/23/2020
RANGE FRIGIDAIRE LGEF3045KFJ "Customer complaint of unit erroring out. Found unit produces F11 error (shorted key) after being plugged in for a short amount of time. Needs new control board and overlay. Found control board out of stock. AHS to supply parts.; ordrng 1 5304495520 (Control board) and 1 316419821 (Overlay), states that autho needed"
Near Olympia, WA 98513
Jacob P.
Job Details: 09/23/2020
DISHWASHER SAMSUNG DW80K5050US/AA 02 Customer complaint of no power to dishwasher. Found good voltage to control board. 5v dc out of control to console. Needs new console. Console is out of stock. Advised customer it may be awhile before we receive it.; ordrng 1 DD82-01347C (Console)
Near Buckley, WA 98321
Branden W.
Job Details: 09/23/2020
DISHWASHER FRIGIDAIRE LFID2426TF2A Installed new main board. Unit will start cycle then error with communication failure to touchpad. Needs new touchpad board. ; ordrng 1 5304518467 (SWITCH ASSEMBLY)
Near Gig Harbor, WA 98332
Branden W.
Job Details: 09/23/2020
WASHER-TOPLOAD MAYTAG MVWB880BW0 Complaint that washer constantly drips from fill log and leaks from front left corner. Found inlet valve not closing completely allowing water to trickle in washer. Needs new fill valve assembly. Found leak caused from splash over when detergent dispenser is being flushed. Needs new tub ring and dispenser assembly. ; ordrng 1 WPW10550152 (RING-TUB) and 1 WPW10552116 (DISPENSER) and 1 W10440786 (SUSPENSION)
Near Eatonville, WA 98328
Branden W.
Job Details: 09/23/2020
WASHER-FRONT LOA WHIRLPOOL WFW6620HC0 Complaint that cycle selection is not possible as no buttons respond. Found failed console assembly. Needs new console. Customer to have washer accessible for repair. Next service 10/1 8-12; ordrng 1 W11324037 (Console)
Near Graham, WA 98338
Branden W.
Job Details: 09/23/2020
DRYER-GAS KITCHENAID KGYE678BAL0 Complaint that dryer does not heat. Found open hi limit thermostat causing no heat. Wrong thermostat previously installed. Needs new hi limit and operating thermostats. Needs auth. ; ordrng 1 279048 (THRMST-FIX) and 1 WP3387134 (Operating thermostat)
Near Auburn, WA 98002
Branden W.
Job Details: 09/23/2020
DISHWASHER MAYTAG MDB7749SBM3 Complaint that dishwasher will not start a cycle and not able to choose cycles. Found most cycle buttons and start button unresponsive. Needs new console assembly. Collected 60.00 deductible via cash. ; ordrng 1 W10811169 (PANEL-CNTL)
Near Graham, WA 98338
Branden W.
Job Details: 09/23/2020
DISHWASHER KENMORE 66513032K110 Installed new wash pump. Found debris plugging holes on lower wash arm. Needs new wash arm. ; ordrng 1 WPW10342792 (ARM-SPRAY)
Near Graham, WA 98338
Branden W.
Job Details: 09/23/2020
DISHWASHER AMMNA n/a Complaint that dishwasher does not wash. Found 120v to wash pump but pump fails to run. Needs new wash pump. Next service 10/5 8-2; ordrng 1 W10902322 (MOTOR-PUMP) and 1 WPW10538166 (GROMMET)
Near Buckley, WA 98321
Branden W.
Job Details: 09/23/2020
DRYER-ELECTRIC GE GTD75ECPL0DG Complaint that dryer makes a thumping noise after about 20 minutes of running. Noise is not consistent. Needs new bearings and glides. Next service 10/2 10-2; ordrng 1 WE03X23875 (Bearing top assembly) and 1 WE3M33 (SHAFT & BRACKET ASS'Y) and 1 WE12M29 (DRYER DRUM DRIVE BELT)
Near Olympia, WA 98513
Jacob P.
Job Details: 09/18/2020
RANGE GE JBS160J2AD "Installed previously ordered infinite switch. Test cycled, all checks ok."
Near Lacey, WA 98513
Jacob P.
Job Details: 09/18/2020
WASHER-FRONT LOA SAMSUNG WF45K6200AZ/A2 11 "Customer complaint of unit not filling. Turned machine on, fills fine. Test cycled drain, checks ok. Cycle tested ×5, all checks ok. Customer also stated that power button is hard to push. Found control board not clipped into control panel all the way. Secured control board. Test cycled, all checks ok."
Near Lakewood, WA 98498
Jacob P.
Job Details: 09/18/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 "Customer complaint of unit not draining. Found debris in drain hose before drain pump. Removed debris. Test cycled, all checks ok"
Near Tacoma, WA 98407
Nick R.
Job Details: 09/18/2020
DRYER-ELECTRIC MAYTAG MEDC215EW1 "Customer complaint that dryer doesn't fully dry clothes. Found dryer with no airflow while the vent is attached to the dryer, while back vent is disconnected the dryer has good airflow, advised customers to have vents cleaned. Everything else works as intended."
Near Tacoma, WA 98407
Nick R.
Job Details: 09/18/2020
OTHER GE PFS22MIWBWW Preformed pm check cycle tested all checks good.
Near Roy, WA 98580
Nick R.
Job Details: 09/18/2020
DRYER-ELECTRIC KENMORE 11064952300 Preformed pm check cycle tested all checks good
Near Enumclaw, WA 98022
Branden W.
Job Details: 09/18/2020
DISHWASHER KENMORE 66515112K211 Complaint that dishwasher does not wash well and takes over an hour. Cycle tested dishwasher. Found unit not filling enough causing wash pump to suck in air and cavitate. Took inlet hose off at dishwasher. Screen clear. Turned hose on into a backet. Very low water volume. Advised customer of water pressure issues. Also advised that 1 hour is the shortest wash cycle on dishwasher. Dishwasher operating as designed. Just not enough water volume to dishwasher.