Service History 24

Near Olympia, WA 98503
Jacob P.
Job Details: 12/03/2020
WASHER-FRONT LOA KENMORE 11042924200 "Installed previously ordered UI board and button. Test cycled, all checks ok."
Near Buckley, WA 98321
Nick R.
Job Details: 12/03/2020
DRYER-ELECTRIC MAYTAG MEDB955FC1 "Customer concern that the back drum seal is coming off and the check vent light comes on. Found the drum seal coming off, needs new drum seal. ; rqstng P&A on 1 W11189144 (Drum seal)"
Near Graham, WA 98338
Branden W.
Job Details: 12/03/2020
DRYER-ELECTRIC MAYTAG MEDB835DW1 Customer concern is that dryer will produce airflow error intermittently. Cycle tested Temps and airflow. Both good. Ran factory test on airflow x2. Passed both times. Found no mechanical failurescausing error. Advised to make sure lint screen is clean and dryer is not overloaded. All ops as designed at this time.
Near University Place, WA 98467
Branden W.
Job Details: 12/03/2020
WASHER-TOPLOAD SAMSUNG WA48H7400AW/A2 02 Installed new transmission. Cycle tested. All checks good. Secured drain hose to stand pipe.
Near Lacey, WA 98516
Nick R.
Job Details: 12/03/2020
WASHER-TOPLOAD MAYTAG MVWB835DW1 Installed new drain pump and control board. Cycle tested all checks good.
Near Puyallup, WA 98373
Nick R.
Job Details: 12/03/2020
DRYER-ELECTRIC SAMSUNG DV45K6500EV "Customer concern that dryer is making noise. Found all 4 rollers seized causing noise, needs new rollers installed new rollers cycle tested all checks good.; used 4 DC97-16782A (DRUM ROLLER) from stock"
Near Puyallup, WA 98375
Branden W.
Job Details: 12/03/2020
DISHWASHER GE GDF520PGD6WW Installed new drain hoses and sweeper seal. Cycle tested. All checks good. Customer was not home. Customer provided me with door lock code to enter home and perform repair. Locked door when leaving.
Near Tacoma, WA 98405
Jacob P.
Job Details: 12/01/2020
DISHWASHER SAMSUNG DW80K5050US/AA 02 "Customer concern of LC error code. Customer stated that sump assembly has been replaced twice already. Customer turned power on to machine upon arrival, no LC error code. Ran machine for ~10 minutes, no error code. Removed bottom panel and checked all hoses, valves and pumps, no signs of leak. Assembled machine and test cycled again, no error code. Unable to verify issue or detect any leak at this time. Advised customer to call back if problem persists."
Near Orting, WA 98360
Nick R.
Job Details: 12/01/2020
DRYER-ELECTRIC LG DLEX9000V Customer concern that dryer makes a grinding sound. Found the motor was mounted incorrectly causing the blower wheel to scrap the housing. Recounted the motor correctly cycle tested all checks good
Near Gig Harbor, WA 98335
Nick R.
Job Details: 12/01/2020
DRYER-ELECTRIC SAMSUNG DV520AEP/XAA Preformed pm check cycle tested all checks good
Near Olympia, WA 98501
Jacob P.
Job Details: 12/01/2020
DRYER-ELECTRIC SAMSUNG DV50F9A6EVW/A2 "Customer concern of unit not heating. Found open heating element causing no heat. Replaced heating element. Test cycled, unit now heats. All checks ok. ; used 1 Dc97-14486a (Heating element) from stock"
Near Olympia, WA 98513
Jacob P.
Job Details: 12/01/2020
DISHWASHER FRIGIDAIRE FDB2310LCC0 "Installed previously ordered inlet valve and door springs. Test cycled, all checks ok. Let failed inlet valve with customer."
Near Enumclaw, WA 98022
Branden W.
Job Details: 12/01/2020
WASHER-FRONT LOA SAMSUNG WF45M5500AZ/A5 Installed new shocks and board. Calibrated. Cycle tested rinse and spin with load of towels that was in washer. All checks good.
Near Gig Harbor, WA 98335
Nick R.
Job Details: 12/01/2020
OTHER SAMSUNG RF23HCEDBSR/AA Preformed pm check cycle tested all checks good
Near Edgewood, WA 98372
Nick R.
Job Details: 12/01/2020
WASHER-FRONT LOA KENMORE 79641582411 "Customer concern that washer is making a grinding sound. Found dirt and lint down in the drain pump causing a grinding sound. Removed dirt and lint from drain pump, advised customer to run a clean cycle, cycle tested all checks good."
Near Enumclaw, WA 98022
Nick R.
Job Details: 12/01/2020
WASHER-TOPLOAD KENMORE 11022042100 Preformed pm check cycle tested all checks good
Near Enumclaw, WA 98022
Nick R.
Job Details: 12/01/2020
DRYER-ELECTRIC KENMORE 11064742400 Preformed pm check cycle tested all checks good
Near Lacey, WA 98503
Jacob P.
Job Details: 12/01/2020
WASHER-FRONT LOA MAYTAG MHW5630HC0 Customer concern of door boot folded and torn. Found tub spring broken causing tub and basket to fall. Also found holes in door boot causing leak. Needs new tub springs and door boot. ; ordrng 1 W11314648 (Door boot) and 1 W11314394 (Tub spring)
Near Puyallup, WA 98375
Nick R.
Job Details: 12/01/2020
DRYER-ELECTRIC SAMSUNG DV45H6300EG/A3 01 "Customer concern that dryer isn't heating. Found an open thermal cut off causing dryer not to heat needs new thermal cut off, installed new thermal cut off cycle tested all checks good ; used 1 DC96-00887C (THERMAL CUT-OFF) from stock"
Near Olympia, WA 98501
Jacob P.
Job Details: 12/01/2020
DISHWASHER GE GSD5940F00SS "Customer concern of unit making dishes more dirty than they were before putting them in. Found sump filter torn causing debris to get into sump and deposited back onto dishes. Tested water temps at sink, 130deg. Upper and lower spray arms moving well. Advised customer that running cleaner through dishwasher will help. Also found upper rack wheels broken causing rack to fall. Needs new sump filter and rack wheels. ; ordrng 1 WD22X10043 (Sump filter) and 1 WD12X10327 (Upper rack wheels)"
Near Olympia, WA 98513
Jacob P.
Job Details: 12/01/2020
RANGE WHIRLPOOL WFE361LVS0 "Customer concern of both front burners always on high. Found shorted infinite switches causing temps too high. Needs new front right and front left infinite switch. Front right infinite switch out of stock, AHS to supply parts. ; ordrng 1 WP3149400 (FR Infinite switch) and 1 WPW10149355 (FL Infinite switch)"
Near Lacey, WA 98516
Jacob P.
Job Details: 12/01/2020
COOKTOP GE ZGU36N6H1SS "Came to install previously ordered burner body and ring. Burner ring was incorrect part. Also found igniter switch continues to spark after burner is lit. Need to reorder burner ring and order igniter switch. ; ordrng 1 WB24X10091 (Igniter switch) and 1 WB16X27935 (Burner ring), states that autho needed"
Near Gig Harbor, WA 98335
Branden W.
Job Details: 12/01/2020
COOKTOP KITCHENAID KECD807XSS0 Customer concern is that front left burner does not operate and makes a buzzing noise. Found shorted burner and switch. Needs new front left burner and front left switch. Parts are back ordered. AHS to supply parts. 2 techs needed for repair. ; ordrng 1 WPW10178022 (elmnt-surf) and 1 WPW10234425 (switch-inf)
Near Graham, WA 98338
Jacob P.
Job Details: 12/01/2020
WASHER-FRONT LOA SAMSUNG WF45K6500AW/A2 11 "Customer concern of unit not going into spin cycle. Found drain pump with dead spot causing unit to not always drain. Needs new drain pump. ; ordrng 1 DC31-00187A (Drain pump), states that autho needed"
Near Graham, WA 98338
Nick R.
Job Details: 11/25/2020
WASHER-FRONT LOA LG WM3170CW Installed new door boot cycle tested all checks good
Near Lacey, WA 98513
Jacob P.
Job Details: 11/25/2020
DRYER-ELECTRIC AMANA NED4655EW1 "Customer concern of having to run multiple cycles to dry clothes. Ran air flow test, 100% blockage. Removed vent from back of dryer and ran air flow test again, passed. Advised customer that vent from back of dryer to outside needs to be cleaned before using the dryer again. Unit functioning as designed."
Near University Place, WA 98467
Nick R.
Job Details: 11/25/2020
WASHER-TOPLOAD KENMORE 11092591420 "Customer concern that washer makes a grinding sound while agitating unable to verify concern cycle tested multiple times with a full load of towels, checked clutch, dog agits, transmission and splines all look good. Advised customer to call back if issue returns."
Near Gig Harbor, WA 98335
Branden W.
Job Details: 11/25/2020
RANGE WHIRLPOOL WFE540H0ES0 Customer concern is that there is debris between the door glasses. Showed customer how to clean between the glass. All checks good.
Near Puyallup, WA 98373
Branden W.
Job Details: 11/25/2020
WASHER-FRONT LOA WHIRLPOOL n/a Customer concern is that washer does not drain and produces F9 E1 (long drain) error. Found clothing in drain pump causing long drain. Cleaned pump. Found door boot not installed properly allowing a gap for socks to get through. Installed door boot properly. Cycle tested. All checks good.
Near Federal Way, WA 98003
Nick R.
Job Details: 11/25/2020
DRYER-ELECTRIC KENMORE 41783142200 "Customer concern that dryer is making a weird noise. Found the back bearing with out grease, causing a noise also found lint balls in the baffles causing noise, regressed and removed lint from baffles. Cycle tested all checks good."
Near Gig Harbor, WA 98332
Nick R.
Job Details: 11/25/2020
WASHER-FRONT LOA SAMSUNG WF42H5200AF/A2 01 "Customer concern that washer makes a humming sound at the start of a cycle, and that sometimes the washer takes a few minutes before it hits full speed spin, and that they have to power cycle to get the door to unlock. Found the pedestal making a vibrating noise, advised customer to tighten it up, also found the child lock was enabled causing the washer to lock every time it shutdown, advised Customer of child lock, also advised customer that ther washer spins at low speeds to begin with to even out the load. Washer performs as intended."
Near Tacoma, WA 98445
Branden W.
Job Details: 11/25/2020
WASHER-TOPLOAD MAYTAG MVWB955FW1 Customer concern is that lid does not lock intermittently. Found F5 E2 (lid not locking). F5 E3 (lid will not unlock) errors stored. Needs new lid lock. Next appointment 12/9 8-12; ordrng 1 W11188327 (latch)
Near Lacey, WA 98516
Jacob P.
Job Details: 11/25/2020
DISHWASHER SAMSUNG DW80K7050UG/AA 03 "Customer concern of LC error code and piece of cutlery basket broken. Customer stated they left breaker off to unit for 3-4 days, has used machine a few times since then with no error code. Inspected under machine in base, signs of water in drip pan but nowhere else. Test cycled machine, no signs of leak. Found bottom of cutlery basket broken causing utensils to fall out the bottom. Needs new cutlery basket. ; ordrng 1 DD82-01112A (Cutlery basket)"
Near Lacey, WA 98516
Jacob P.
Job Details: 11/25/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EP/A3 01 "Customer concern of unit making squealing noise. Found 1 roller worn and 1 roller seized. Replaced 2 rollers, cleaned and lubed other 2 rollers. Test cycled, no more squealing noise. All checks ok. ; used 2 DC97-16782A (DRUM ROLLER) from stock"
Near Olympia, WA 98513
Jacob P.
Job Details: 11/25/2020
DISHWASHER SAMSUNG DW80K5050UW/AA 03 "Customer concern of lc error code and trim inside dishwasher broken. Found trim holding in door seal broken from tub. Also found upper spray arm plugged with debris and lower rack with broken wheels. Needs new tub, upper and lower rack assy.; ordrng 1 DD82-01361A (Tub) and 1 DD82-01360A (Upper rack assy) and 1 DD82-01352A (Lower rack assy)"
Near Olympia, WA 98512
Jacob P.
Job Details: 11/25/2020
DISHWASHER WHIRLPOOL WDF330PAHW2 Customer concern of unit not washing. Found good voltage to wash pump but no water movement. Needs new wash pump. AHS to supply parts. ; ordrng 1 W10879262 (Wash pump)
Near Puyallup, WA 98375
Branden W.
Job Details: 11/25/2020
DISHWASHER GE GDF520PGD6WW Customer concern is that dishwasher leaks from door. Found unit not draining causing it to overfill and leak. Found drain hoses plugged causing no drain. Also found worn door sweeper seal. Needs new drain hoses and seal. ; ordrng 1 WD24X23016 (hose loop drain high) and 1 WD08X21894 (dishwasher door gask) and 1 WD24X10062 (drain hose)
Near Olympia, WA 98501
Jacob P.
Job Details: 11/25/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Customer concern of unit not washing dishes. Found good voltage to wash pump but no water movement. Needs new wash pump. ; ordrng 1 W11032770 (Wash pump)
Near University Place, WA 98466
Nick R.
Job Details: 11/25/2020
DRYER-ELECTRIC MAYTAG MGDB835DW "Customer concern that dryer isn't heating found an open thermal fuse, causing dryer not to heat. Needs new thermal fuse and thermistor. ; ordrng 1 W10909685 (Thrmal fuse) and 1 WP8577274 (Thermistor)"
Near Olympia, WA 98516
Jacob P.
Job Details: 11/25/2020
DRYER-GAS LG DLG5988S "Customer concern of dryer making squealing noise. Found rollers and idler pulley seized. Cleaned and lubed rollers and idler pulley, unit still making squealing sound. Needs new rollers and idler pulley. ; ordrng 1 4560EL3001A (Idler pulley) and 4 4581EL3001E (Roller)s"
Near Puyallup, WA 98375
Branden W.
Job Details: 11/25/2020
DISHWASHER KENMORE 66514563N610 Customer concern is that detergent does not dissolve. Dishes not cleaned. Found wash pump not running causing no washing. 120v to pump. Pump unresponsive. Needs new wash pump and seal. Next appointment 12/4 1-5; ordrng 1 W11032770 (pump/motor asm) and 1 WPW10538166 (grommet)
Near Puyallup, WA 98371
Branden W.
Job Details: 11/24/2020
DISHWASHER SAMSUNG DW80J7550UG/AA 01 Customer concern is that dishwasher makes grinding noise and produces error. Found 7C (water wall failure) stored. Found grinding noise happening while water wall is moving. Per STG. Needs new water wall assembly. Parts are back ordered. AHS to provide parts. AUTH NEEDED. ; ordrng 1 DD97-00204B (ASSY MOTION) and 1 DD97-00206B (ASSY VANE) and 1 DD97-00216A (ASSY COVER NOZZLE)
Near Lakewood, WA 98498
Jacob P.
Job Details: 11/24/2020
DISHWASHER SAMSUNG DW80R9950UG/AA "Customer concern of unit still producing 5C error. Needs new control board. Advised customer that control board is back ordered and may take awhile to arrive. ; ordrng 1 DD97-00498D (Control board), states that autho needed"
Near Spanaway, WA 98387
Branden W.
Job Details: 11/24/2020
WASHER-TOPLOA WHIRLPOOL n/a Removed fill hose and Y adapter from washer to steam inlet on dryer at customer request.
Near Tacoma, WA 98404
Nick R.
Job Details: 11/24/2020
DRYER-ELECTRIC KENMORE 11060702990 Customer concern that dryer doesn't work. Found a open thermal fuse causing dryer not to run. Needs new thermal fuse. Installed new thermal fuse cycle tested all checks good ; used 1 WP3392519 (FUSE-THRML) from stock
Near Tacoma, WA 98407
Branden W.
Job Details: 11/24/2020
OVEN-WALL FISHER PAYKEL FPOS302 Customer concern is that oven Temps are off. Not sure if high or low as it has not been used in awhile. Tested at 350deg. Unit is spot on at 350deg. No issues found at this time.
Near Roy, WA 98580
Jacob P.
Job Details: 11/24/2020
DISHWASHER KENMORE 66517842400 "Customer concern of unit not turning on. Found open thermal fuse causing no power to control board. Replaced thermal fuse. Test cycled, unit now powers on. All checks ok. ; used 1 675813 (Thermal fuse) from stock"
Near Tacoma, WA 98406
Jacob P.
Job Details: 11/24/2020
WASHER-FRONT LOA FRIGIDAIRE CWS3600AS0 "Customer concern of unit getting stuck at 'rinse' portion of 'colors' cycle. Customer advised that 'whites' cycle works fine. Ran machine all the way through colors cycle, unit completed cycle with no problems. Checked that hot and cold valves are working, unit agitates and spins freely, and lid lock contacts are good. Unable to verify issue at this time. Advised customer to call back if problem persists."
Near Puyallup, WA 98374
Nick R.
Job Details: 11/24/2020
RANGE SAMSUNG NE59J3421SS/AA Installed front left burner cycle tested all checks good
Near Puyallup, WA 98375
Nick R.
Job Details: 11/24/2020
DRYER-ELECTRIC SAMSUNG DVE52M7750W/A3 Installed new control board cycle tested all checks good
Near Puyallup, WA 98373
Branden W.
Job Details: 11/24/2020
WASHER-TOPLOAD GE GTW680BSJ4WS Installed new main board and UI board kit. Cycle tested. All checks good.
Near Gig Harbor, WA 98335
Branden W.
Job Details: 11/24/2020
WASHER-FRONT LOA MAYTAG MVWB850YW1 Installed new bearing kit. Cycle tested to max spin rpm. Checks good. Advised to not use until next day to let glue on tub seal set properly.
Near Tacoma, WA 98408
Jacob P.
Job Details: 11/24/2020
WASHER-TOPLOAD MAYTAG MAV4757AWW "Customer concern of loud sound during spin. Customer had load in washer and started cycle before arrival. Let cycle finish through, unable to verify noise. Advised customer to call back if problem persists."
Near Tacoma, WA 98445
Nick R.
Job Details: 11/23/2020
WASHER-FRONT LOA KENMORE 79641262610 Customer concern that washer doesn't drain. Found a broken impaled on the drain pump causing washer to not drain. Needs new drain pump. ; ordrng 1 4681EA2001T (Drainpump)
Near Tacoma, WA 98406
Jacob P.
Job Details: 11/23/2020
DISHWASHER GE ADT521PGJ2WS Customer concern of no power to unit. Found shorted UI board causing no power. Updated firmware on main control. Needs new UI board. ; ordrng 1 WD21X23461 (UI board)
Near Tacoma, WA 98406
Jacob P.
Job Details: 11/23/2020
WASHER-TOPLOAD KENMORE LAT5005AAW Customer concern of unit smoking. Found coils in motor burnt black and loose belts. Needs new motor and belt kit. ; ordrng 1 12002351 (Motor) and 1 12112425 (Belt kit)
Near Fircrest, WA 98466
Nick R.
Job Details: 11/23/2020
WASHER-FRONT LOA GE GFW490RPK0DG Tech was assigned as a helper;
Near Orting, WA 98360
Nick R.
Job Details: 11/23/2020
DRYER-ELECTRIC SAMSUNG DV330AEW/XAA "Customer concern that dryer was making a loud sound and now it won't tumble at all. Found a torn belt and a worn idler pulley causing dryer to not tumble. Needs new belt and idler pulley. Installed new idler pulley and belt cycle tested all checks good. ; used 1 6602-001655 (BELT), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
Near Enumclaw, WA 98022
Branden W.
Job Details: 11/23/2020
WASHER-TOPLOAD MAYTAG MVWB835DW3 Customer concern is that washer makes loud high pitched squealing noise intermittently. Unable to reproduce noise at time of service. Removed and cleaned rotor and clutch magnet. Advised to call if noise returns.
Near Buckley, WA 98321
Branden W.
Job Details: 11/23/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3 04 Customer concern is that dryer runs but does not produce heat. Found open heating element causing no heat. Replaced heating element. Vacuumed inside of dryer. Cleaned and lubed rollers. Cycle tested. All checks good. Advised that airflow to outside is poor and ducting should be cleaned soon. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near University Place, WA 98466
Jacob P.
Job Details: 11/23/2020
RANGE KITCHENAID KERC700LBT0 "Customer concern of f1e3 error. Customer turned machine on upon arrival to show error, no error occurred. F1e3 error is jumper personality changed after power up. Checked control board connections P1 and P3 as instructed in tech sheet, no faults found. Ran machine through end of service sequence as instructed in tech sheet, all checks ok. Machine functioning as designed at time of service. Advised customer to call back in if failure persists."
Near Tacoma, WA 98445
Jacob P.
Job Details: 11/23/2020
WASHER-FRONT LOA MAYTAG MHW5100DW0 "Installed previously ordered UI board. Test cycled, all checks ok."
Near Enumclaw, WA 98022
Branden W.
Job Details: 11/23/2020
DISHWASHER WHIRLPOOL WDF520PADM3 Customer concern is that dishwasher does not power on. Found only 11vac to dishwasher. Tested dishwasher with test cord. Dishwasher operating properly. Advised customer that an electrician is needed to get proper power supplied to dishwasher.
Near Tacoma, WA 98409
Nick R.
Job Details: 11/23/2020
RANGE HOTPOINT RB525V4WH Customer concern that ranges front right burner doesn't work. Found the burner pulled out from receptacle. Causing the burner not to heat up. Reconnected burner to receptacle cycle tested all checks good.
Near Bonney Lake, WA 98391
Branden W.
Job Details: 11/23/2020
DISHWASHER GE GDT535PSJ2SS Installed new control board and float switch. Cycle tested. All ops good.
Near Bonney Lake, WA 98391
Branden W.
Job Details: 11/23/2020
DISHWASHER FRIGIDAIRE FPHD2491KF0 Installed new upper spray arm. Cycle tested. All checks good.
Near Lake Tapps, WA 98391
Branden W.
Job Details: 11/23/2020
WASHER-FRONT LOA MAYTAG MHW5630HW0 Installed previously ordered boards. Cycle tested in service mode. All buttons responding properly. Ran quick wash cycle. All ops good.
Near Spanaway, WA 98387
Nick R.
Job Details: 11/23/2020
RANGE WHIRLPOOL RF263LXTS3 Installed infinite switch cycle tested all checks good
Near Lakewood, WA 98498
Jacob P.
Job Details: 11/23/2020
WASHER-FRONT LOA SAMSUNG WF42H5200AW/A2 11 "Installed previously ordered sound dampening pads. Test cycled, all checks ok."
Near Lake Tapps, WA 98391
Branden W.
Job Details: 11/20/2020
WASHER-TOPLOAD MAYTAG MVWB835DW4 Installed new lid assembly. Cycle tested. All checks good.
Near Gig Harbor, WA 98335
Branden W.
Job Details: 11/20/2020
WALL OVEN KITCHENAID KODC304EBL00 Customer concern is that upper oven does not operate on convection bake or standard bake. Or will come to temp then will not maintain temp. Cycle tested in convection at 325drg and standard bake at 350deg. No issues found. Found customer not starting convection but standard bake. Advised how to start convection bake. Cycle tested lower oven Temps at customer request. No issues found. Tested to 350deg.
Near Puyallup, WA 98374
Nick R.
Job Details: 11/20/2020
DRYER-ELECTRIC MAYTAG MEDB800VQ0 Customer concern that dryer isn't heating. Found a open heating element causing dryer not to heat needs new heating element . Installed new heating element cycle tested all checks good ; used 1 WP8544771 (ELEMENT) from stock
Near Tacoma, WA 98405
Nick R.
Job Details: 11/20/2020
DISHWASHER SAMSUNG DW80F600UTS "Customer concern that dishwasher won't close. Found the door latch stuck, I was able to free the door latch cycle tested all checks good."
Near Lacey, WA 98516
Jacob P.
Job Details: 11/20/2020
WASHER-TOPLOAD KENMORE 11027072601 "Installed previously ordered suspension rods. Test cycled with a load, all checks ok."
Near Bonney Lake, WA 98391
Nick R.
Job Details: 11/20/2020
WASHER-TOPLOAD LG WT7200CW Installed new display board cycle tested all checks good
Near Gig Harbor, WA 98332
Branden W.
Job Details: 11/20/2020
WASHER-FRONT LOA GE GFW430SSM1WW Customer concern is that there is water coming from under dryer. No issues found with washer. Found inlet hose to steam valve on dryer loose causing a leak. Leak has caused water damage to trim. Tightened hose. No leaks. All checks good.
Near Puyallup, WA 98373
Branden W.
Job Details: 11/20/2020
OVEN-DOWNDRAFT JENN-AIR JDS9860BDS Installed customer provided touch panel assembly. Provided panel is for an electric cook top not gas. Still function. Cycle tested. All checks good. Advised we can not warranty part as we did not provide it.
Near Olympia, WA 98501
Jacob P.
Job Details: 11/20/2020
WASHER-FRONT LOA SAMSUNG WF45R6100AC/US "Customer concern of unit not starting cycle. Found drain pump stuck causing cycle not to start. Cleared drain pump. Test cycled, all checks ok."
Near Lacey, WA 98503
Nick R.
Job Details: 11/20/2020
DRYER-ELECTRIC WHIRLPOOL WED4815EW1 "Customer concern that the door handle has broken found door handle to dryer is broken, installed customer provided handle. Advised customer that we will not warranty the part since we didn't order it. Cycle tested all checks good."
Near Olympia, WA 98501
Nick R.
Job Details: 11/20/2020
DISHWASHER GE GHDA650L00WW "Customer concern that dishwasher won't drain. Unable to verify the no drain issue, found the dishwasher door latch seized up making it very hard for the door to register being closed or opened, took apart and cleaned door latch cycle tested all checks good"
Near Tacoma, WA 98444
Nick R.
Job Details: 11/20/2020
DRYER-ELECTRIC SAMSUNG DV209AEW/XAA Customer concern that dryer isn't heating. Found dryer with an open heating element causing dryer not to heat needs new heating element. Installed new heating element cycle tested all checks good ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Lake Tapps, WA 98391
Branden W.
Job Details: 11/20/2020
WASHER-FRONT LOA LG WM4270HVA Customer concern is that washer would not finish cycle and produced OE (not draining) error. Then washer started working again. Cycle tested numerous times in service mode. Unable to find any issues at time of service. Advised to call if issue returns.
Near University Place, WA 98467
Nick R.
Job Details: 11/20/2020
DISHWASHER SAMSUNG DW80M2020US Installed new water Inlet cycle tested all checks good
Near Puyallup, WA 98375
Nick R.
Job Details: 11/20/2020
DRYER-ELECTRIC SAMSUNG DV50K7500EV/A3 "Customer concern that dryer is making a lot of noise. Found worn back rollers causing dryer to make a lot of noise, needs new back rollers. Installed new back rollers cycle tested all checks good ; used 2 DC97-16782A (DRUM ROLLER) from stock"
Near Olympia, WA 98501
Jacob P.
Job Details: 11/20/2020
WASHER-TOPLOAD SAMSUNG WA50M7450AW/A4 Installed previously ordered suspension rods. Unable to test due to customer having another machine installed.
Near Lacey, WA 98516
Jacob P.
Job Details: 11/20/2020
RANGE GE PS978ST1SS "Installed previously ordered control panel, ui board and relay board. Test cycled, all checks ok."
Near Olympia, WA 98513
Jacob P.
Job Details: 11/20/2020
WALL OVEN GE JKP07G006BG "Customer concern of unit not preheating fast enough. Found burnt terminal to bake element causing no heat. Replaced terminal. Test cycled, all checks ok."
Near Tacoma, WA 98498
Branden W.
Job Details: 11/20/2020
RANGE FRIGIDAIRE FEFL79HCA Installed new burner. Cycle tested. All checks good.
Near Olympia, WA 98501
Jacob P.
Job Details: 11/20/2020
LAUNDRY CENTER GE GUD24GSSM0WW "Customer concern of burning oil smell and loud. Found machine very over greased. Cleaned excess grease. Test cycled, machine operating as designed. Advised customer to call back if problem persists."
Near Olympia, WA 98516
Jacob P.
Job Details: 11/20/2020
RANGE WHIRLPOOL WFG505M0BS0 "Installed previously ordered door seals. Test cycled to 350, all checks ok."
Near Olympia, WA 98513
Jacob P.
Job Details: 11/20/2020
DISHWASHER FRIGIDAIRE FDB2310LCC0 Customer concern of unit leaking. Found inlet valve cracked causing leak. Also found both door springs stretched causing door to fall open. Needs new door springs and inlet valve. ; ordrng 1 154637401 (Inlet valve) and 2 154430601 (Door spring)s
Near Olympia, WA 98513
Jacob P.
Job Details: 11/20/2020
DISHWASHER GE DDT595SGJ2BB Customer concern of unit leaking. Found diverter hose worn through causing leak. Needs new diverter. ; ordrng 1 WD19X25278 (Diverter)
Near Puyallup, WA 98374
Branden W.
Job Details: 11/20/2020
WASHER-FRONT LOA MAYTAG MHW5630HC0 Customer concern that washer will not drain and has leaks from door boot. Found debris in drain pump. Cleaned pump. Found torn door boot causing leak. Needs new door boot. Parts is back ordered. NEEDS AUTH ; ordrng 1 W11314648 (Door boot)
Near Puyallup, WA 98374
Branden W.
Job Details: 11/20/2020
DISHWASHER MAYTAG MDBH949PAB4 "Customer concern that dishwasher leaks underneath, under sink and from air gap. Cycle tested numerous times through different cycles. No leaks from airgap or under sink developed. Advised if leak does occur under sink or airgap a plumber is needed as that is not a part of the dishwasher. Found no leaks from under dishwasher. Only leak found is from worn door seal, cracked sweeper seal and worn dispenser gasket. Needs new door seal, inner door panel with sweeper seal, dispenser assembly and vent gasket. Parts are back ordered. Needs auth. Unable to collect deductible at time of service. ; ordrng 1 WPW10274924 (DOOR-INNER) and 1 WP8269259 (GASKET) and 1 WPW10428217 (DISPENSER) and 1 WPW10524469 (Tub seal)"
Near Olympia, WA 98512
Jacob P.
Job Details: 11/20/2020
WASHER-TOPLOAD WHIRLPOOL WTW8500DC0 "Customer concern of unit turning on by itself and over flowing/leaking. Inspected inlet valves, fill hoses, dispenser, drain hose, drain pump, recirc pump and recirc hose. No signs of leak. Tested pressure hose, checks ok. Ran through diagnostic, all checks ok. Found shorted key error stored and overflow condition error stored. Needs new console and control board. Advised customer that part is factory order and may take awhile to arrive. ; ordrng 1 W10838672 (Console) and 1 W10812418 (Control board)"
Near Lakewood, WA 98498
Nick R.
Job Details: 11/20/2020
RANGE MAYTAG MER5775QAS "Customer concern that range will not heat up and that the display turns off after trying to pre heat to 350. Found the control board not sending out voltage, causing range to not heat up needs new clock and overlay need fah to supply parts ; ordrng 1 74009223 (Clock and overlay)"
Near Olympia, WA 98516
Jacob P.
Job Details: 11/20/2020
DISHWASHER FRIGIDAIRE LGBD2431NF0B "Customer concern of intermittent leak. Checked all hoses, connections, valves and pumps under dishwasher, no leaks. Found rear leveling legs unmounted. Mounted legs and leveled machine. Found worn door seal and stretched door springs. Needs new door seal and door springs. ; ordrng 1 154827601 (Door seal) and 1 154579101 (Door spring)"
Near Olympia, WA 98502
Jacob P.
Job Details: 11/20/2020
DISHWASHER KITCHENAID KDTE104ESS3 Customer concern of unit not drying dishes. Found f7e1 error stored (heat lockout). Thermistor and heating element ohms good. Needs new control board. ; ordrng 1 W10909703 (Control board)
Near Lacey, WA 98516
Nick R.
Job Details: 11/20/2020
WASHER-TOPLOAD MAYTAG MVWB835DW1 Customer concern that they got a long drain error code and then the washer wouldn't turn on at all. Found a shorted drain pump and a shorted control board. Causer washer to not power on. Needs new drain pump and new control board. Advised customer parts are on back order.; ordrng 1 W11024149 (Control board) and 1 W10876600 (Drain pump)
Near Tacoma, WA 98499
Nick R.
Job Details: 11/20/2020
RANGE SAMSUNG NE59M4320SS/AA Customer concern that front right burner is always on high even when the knob is on low. Found a worn infinite switch on the front right burner. Causing the heat to always be on high. Needs new infinite switch ; ordrng 1 DG44-01002A (Infinite switch)