We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSS2
Near Dallas, TX 75227
John
Job Details: 08/23/2023
"Customer concern is DW leaking. Upon arrival, kitchen flooded and water physically pouring out of DW. Service valve siezed in open position and unable to be closed. Closed water main in order to stop water flow to DW. Found good voltage to control board but unit is DOA. Must replace inlet valve, control board, and console in order to fu.ly test unit. Advised Customer that a plumber will be necessary to replace water service valve. Left water main closed.; ordrng 1 WPW10158389 (Fill valve) and 1 WPW10084141 (Control board) and 1 WPW10021710 (Console)"
We serviced a
KENMORE WASHER-TOPLOAD
Model ="11031652020"
Near Richardson, TX 75080
John
Job Details: 08/23/2023
Performed MPA check. All checks good.
We serviced a
GE DISHWASHER
Model GDF570SGF4BB
Near Forney, TX 75126
Patrick
Job Details: 08/23/2023
"Customer concern, unit leaks during use, does not dissolve soap, motor runs loud. Found hole in diverter tube. Must replace. ; ordrng 1 WD18X21754 (Diverter passive)"
We serviced a
KENMORE WASHER-TOPLOAD
Model ="110.21252110"
Near Forney, TX 75126
Patrick
Job Details: 08/23/2023
"Customer reports, drain and spin must be run after each cycle to properly drain. F7e1 stored. Speed sensor fault. Replaced actuator from truck stock. Tested under load. Good fill, unit only agitates in one direction. Found capacitor reading 18.5uf, should be 45. Replaced capacitor. Tested unit, all checks good. ; used 1 Wpw10006355 (Actuator), and 1 W10804665 (Capacitor) from stock"
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SSN0WW
Near Spanaway, WA 98387
Cejay
Job Details: 08/23/2023
"Customer concern is that washer will intermittenly leak under unit, found leak coming from dedergent dispenser and hose. Needs new dedergent dispenser and fill hose. Follow up scheduled for 08/30 8-12pm customer will down stack dryer prior to repair; ordrng 1 WH42X29542 (DISPENSER DRAWER) and 1 WH01X29652 (DISPENSER FILL HOSE)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Tacoma, WA 98405
Cejay
Job Details: 08/23/2023
"Installed previously ordered drain pump, cycle tested dishwasher to check for leaks and verify repair, all checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 08/23/2023
"Customer concern is that REFRIGERATOR door seals torn. Found door seals torn in multiple locations, causing poor temperature regulation in cavity. Needs new door seals. REQUIRES AUTH. ; ordrng 2 W10830162 (GASKET-FIP)s"
We serviced a
FRIGIDAIRE RANGE
Model FGS365ECF
Near Tacoma, WA 98409
Cejay
Job Details: 08/23/2023
"Attempted to installed AHS provided non OEM hinges, hinges are not compatible with factory door. Range door needs OEM hinges. Requiress auth, AHS to supply. ; ordrng 2 318024747 (Hinge)s"
We serviced a
MAYTAG DRYER-ELECTRIC
Model LDE512
Near Dallas, TX 75248
John
Job Details: 08/23/2023
"Customer concern is dryer will not stay on, shuts off after 3-4 minutes and will not restart. Found both front and rear felt seals severly worn and pieces missing. Damaged felt seals are causing drum to drag across bulkheads and bind drum once hot and over heating motor. Recommend replacing front and rear felt seals, motor, and belt.; ordrng 2 WP314820 (felt seal)s and 1 W10410999 (Motor) and 1 WPY312959 (Belt)"
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA 00
Near Dallas, TX 75219
John
Job Details: 08/23/2023
"Customer concern is DW will not drain and sometimes turns on randomly. Unit full of murky water upon arrival. Drained unit using drain pump, good drain. Filled and drained unit 3x times. On 3rd time draining, found sink clogged causing water to divert to DW due to no high loop installed. Installed high loop and cleared debris from bottom of sump. Advised Customer that drain will need to be cleared in order for DW to function properly. All other checks good."
We serviced a
GE DISHWASHER
Model GTD625PSJ6SS
Near Dallas, TX 75219
John
Job Details: 08/23/2023
Customer concern is DW will not power on. Found good voltage to control board but zero voltage to UI. Needs new UI and Control board.; ordrng 1 WD21X31902 (UI) and 1 WD21X32158 (Control board)
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Plano, TX 75093
Chad A.
Job Details: 08/23/2023
Replaced main control and fill funel. All tested good.
We serviced a
GE DRYER-ELECTRIC
Model PTD90EBPT1RS
Near McKinney, TX 75072
Lane
Job Details: 08/23/2023
Customer stated dryer has damage inside unit. Performed diagnostics found lent screen housing damage. Sharp edges were formed causing snags on clothes. All other functions checked good at time of service. ; ordrng 1 WE01X33121 (Duct trap slides)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28NHEDBSR/AA 01
Near Prosper, TX 75078
Chad A.
Job Details: 08/23/2023
Customer concern unit had quit cooling for 2 days. Unit started working again after hard reset. All cooling properly on arrival. Ice maker jammed with extreme frost build up and ice fan in auger assembly blocked. Need ice maker and auger assembly to repair. ; ordrng 1 DA97-15217D (Ice maker) and 1 DA97-12540G (Auger)
We serviced a
GE RANGE
Model CTS90DP3M1D1
Near Frisco, TX 75034
Chad A.
Job Details: 08/23/2023
Customer concern oven will not heat after self clean. Supply voltage good and control sending voltage. Bake and broil not working due to open high limit. Need high limit switch for repair.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 08/23/2023
"Installed previously ordered main control, cycle tested unit. All checks good."
We serviced a
LG DRYER-ELECTRIC
Model DLEX3700W
Near Enumclaw, WA 98022
Cameron M.
Job Details: 08/23/2023
"Customer concern is that dryer does not tumble. Found open thermal fuse, causing unit to not tumble. Needs new thermal fuse. Cycle tested unit. All checks good. ; used 1 6931EL3002M (THERMOSTAT) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GTWN4250M1WS
Near Enumclaw, WA 98022
Cameron M.
Job Details: 08/23/2023
"Customer concern is that washer produces noise during spin, not filling. Cycle tested unit, found stuck inlet valves causing unit to not fill at correct rate. Cold side inlet allowing a fraction of water into unit. Found leaking tub seal allowing water to leak into shift mode selector, causing unit to produce loud spin cycle. Needs new belt, pully, shift mode, bearing, tub seal and inlet. REQUIRES AUTH REQUIRES SECOND TECH ; ordrng 1 WH02X10383 (WASHING MACHINE TUB SEAL) and 1 WH38X10017 (WASHING MACHINE SHAFT AND TUBE ASSEMBLY) and 1 WH2X1198 (WASHING MACHINE TUB BEARING) and 1 WH01X10302 (WASHING MACHINE DRIVE BELT - 6 RIB) and 1 WH07X10019 (WASHING MACHINE DRIVE PULLEY) and 1 WH13X10037 (WASHING MACHINE TRIPLE WATER VALVE)"
We serviced a
LG DRYER-ELECTRIC
Model DLEX3700W
Near Enumclaw, WA 98022
Cameron M.
Job Details: 08/23/2023
"Customer concern is that dryer does not tumble. Found open thermal fuse, causing unit to not tumble. Needs new thermal fuse. Cycle tested unit. All checks good. ; used 1 6931EL3002M (THERMOSTAT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ
Near Graham, WA 98338
Cameron M.
Job Details: 08/23/2023
Customer advised repair service is already in progress our service appointment not needed.
We serviced a
FRIGIDAIRE RANGE
Model FFEF3054TST
Near Fife, WA 98424
Cejay
Job Details: 08/23/2023
"Customer concern is that oven is not working, display dose not turn on but cooktop burners are working. Upon arrival display was not powered on vrified operation of burners. No visual damage to control board. Confirmed voltage to control board but no operation. Needs new control board. Follow up scheduled for 08/30 10-2pm; ordrng 1 5304532117 (CONTROLLER) and 1 316419145 (OVERLAY)"
We serviced a
GE REFRIGERATOR
Model GFE28GSKJSS
Near Tacoma, WA 98443
Cejay
Job Details: 08/23/2023
"Customer concern is that fresh food compartment will intermittenly hold a temperature around 45?F , customer states they had a similer issue about a year ago and had a fan replaced. Pulled error codes F10x1 (active) 436 days prior. F203x19 (inactive) 2 days prior abnormal defrost 5 concecutive times. F605x30 (inactive) 1 days prior. Cleared errors, F10 return. FZ thermistor shows 300?F, freezer fans producing noise, found failed thermistor, FZ fans. Needs new Fzfan, deffrost thermostat and FF temper sensor. Follow up scheduled for 08/30 1-5pm; ordrng 1 WR60X10352 (FZ FAN AND FELT ASM) and 1 WR50X10108 (THERMOSTAT DEFROST FZ) and 1 WR55X10025 (REFRIGERATOR TEMPERATURE SENSOR)"
We serviced a
GE WALL OVEN
Model JT5500SF4SS
Near Garland, TX 75041
Patrick
Job Details: 08/23/2023
Replaced cooling fan and speed sensor. Preheated both ovens. All checks good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Plano, TX 75023
Lane
Job Details: 08/23/2023
Customer stated ice maker intermittently made ice then stopped. Performed diagnostics found faulty harness at base of door. Freezer door assembly needs replacing. All other functions checked good at time of service.; ordrng 1 LW11037733 (Door stainless)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GVEXVCD00
Near Richardson, TX 75081
Lane
Job Details: 08/23/2023
Customer stated freezer is frosting over. Performed diagnostics found door cams completely warn out causing issues with door closure. All other functions checked good at time of service. Both refrigerator and freezer door cams need replacing.; ordrng 2 WPW10329686 (Closure cam)s and 2 WP2182179 (Cam door)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Dallas, TX 75252
Lane
Job Details: 08/22/2023
Customer stated freezer light don't work. Performed diagnostics found freezer and fresh food light modules are faulty and need to be replaced.all other functions checked good at time of service.; ordrng 1 W10695459 (Led light) and 1 W11205082 (Harness Led wire)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Puyallup, WA 98374
Cameron M.
Job Details: 08/22/2023
"Customer concern is that dishwasher element melted through tub .preformed visual inspection of unit found element sagging decreasing required spacing between tub and element assembly. Entered service mode found no stored errors. Using customer provided cookie sheet cycle tested unit. Found sticking element relay, causing element to remain on continuously melting tub. Needs new element, tub, main board. Advised customer parts show out of stock. Customer declined repair at this time. Collected 95+tax via card payment."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Frisco, TX 75034
Chad A.
Job Details: 08/22/2023
Customer stated dryer not heating. Tested and found good voltage but not heating due to open element. Replaced element and cycled to test. All working good and vent working properly. ; used 1 WP3387747 (ELEMENT) from stock
We serviced a
GE DISHWASHER
Model GDP665SYN0FS
Near Dallas, TX 75230
Patrick
Job Details: 08/22/2023
"Customer concern, unit stops mid cycle. No stored error codes. No drain even in svc mode. Must replace ui, main control and drain pump. Based on previous codes and current sympyoms.; ordrng 1 WD21X25371 (Ui configured) and 1 WD19X25461 (Drain pump) and 1 WD21X27998 (Main control.)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF738SDAM10
Near Garland, TX 75042
Patrick
Job Details: 08/22/2023
"Customer concern, freezer floor accumulates ice. Confirmed. Found clogged drain tube. Cleared. Tested unit. All checks good."
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US/AA
Near Spanaway, WA 98387
Cejay
Job Details: 08/22/2023
"Customer concern is that dishwash would not stop running and heavy light was flashing. Isual inspection of leak tray shows signs of possible oversuds. Inlet valve looks good.began cycle testing dishwasher at 4:50pm till 5:15 no errors, advised customer leak caused by possible over suds condition, advised customer on using high quality dedergent and to moniter dishwasher. Could not replicate leak at time of service."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC465HW0
Near Tacoma, WA 98444
Cameron M.
Job Details: 08/22/2023
"Customer concern is that dryer will only run cycle for roughly one minute thn looses power. Preformed voltage test found unit losses l2 voltage, causing unit to not run cycle. Inspected power receptacle and power cord. Found damaged power cord due to loose contacts in receptacle. Advised customer electrician needed to correct issues."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100A
Near Dallas, TX 75217
Patrick
Job Details: 08/22/2023
"Customer concern, 5c error code. Not draining. Found clogged drain trap. Cleared. Tested unit. All checks good."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Bonney Lake, WA 98391
Cejay
Job Details: 08/22/2023
"Customer concern is that ice will build up inside freezer near door switch. Upon arrival found ice around door switch and worn gasket, replaced gasket, found unit is not leveled and is leaning forward, unable to level unit as freezer is still on its instalation sleds, advised customer freezer will need to be leveled inorder for door to make a correct seal. All checks good."
We serviced a
KENMORE DISHWASHER
Model 66513412K701
Near Puyallup, WA 98374
Cejay
Job Details: 08/22/2023
"Customer concern is that dishwasher door is falling to the floor and is possibly leaking, upon arrival signs of water damage to floors near unit. Found damaged door cables and link causing door to fall, found leaking water valve. Needs new inlet valve, link kit and hinges follow up scheduled for 08/29 8-12pm. Left water off to unit. ; ordrng 1 W10648041 (VALVE-INLT) and 1 8194001 (LINK) and 1 W11612302 (HINGE-DOOR)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model PYE3360AYW11
Near Dallas, TX 75217
Patrick
Job Details: 08/22/2023
Replaced motor and blower. Tested unit. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV219AEW/XAA
Near Tacoma, WA 98407
Cameron M.
Job Details: 08/22/2023
"Customer concern is that dryer intermittently does not start cycle, customer has to manually turn drum by had to get unit to tumble. Found failed motor start winding, causing unit to not tumble. Needs new motor assembly, advised customer parts show NLA, AHS TO SUPPLY. ; ordrng 1 DC96-01112E (Module)"
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SSN2WW
Near Murphy, TX 75094
Lane
Job Details: 08/22/2023
Customer concern is water remains in fabric softener cup after cycle completes. Found siphon cap clogged and unable to drain. Cleaned entire dispenser drawer. Drawer now draining properly. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model ="11022352510"
Near Cedar Hill, TX 75104
Patrick
Job Details: 08/22/2023
"No fill error code, shifter fault error code stored, cleared. Calibrated unit. Cold solenoid hot to touch after first fill. Fill slow. Must replace inlet valve, cam, and shifter.; ordrng 1 W10701459 (Inlet valve) and 1 W10913953 (Shifter) and 1 W10721967 (Cam)"
We serviced a
GE WASHER-TOPLOAD
Model GTW500ASN2WS
Near Tacoma, WA 98409
Cejay
Job Details: 08/22/2023
"Installed previously ordered motor, noise still present, continuity test on harness good. Called AHS for authorization on new control board. Auth # 831MVAI, installed AHS approved board, preformed full set of diagnostics tests, cycle tested washer, verified all operations of washer are functional. All checks good.; ordrng 1 WH22X35597 (Board)"
We serviced a
SAMSUNG REFRIGERATOR
Model RS265TDRS/XAA
Near Murphy, TX 75094
Lane
Job Details: 08/22/2023
Customer stated refrigerator power cycles by itself. Performed diagnostics unable to recreate complant. Possibly issue with main control. All functions checked good at time of service. ; ordrng 1 DA41-00670C (Control board)
We serviced a
MAYTAG DRYER-GAS
Model MEDC215EW1
Near Forney, TX 75126
Lane
Job Details: 08/22/2023
"Customer stated dryer won't start, Performed diagnostics found grounded element and blown thermal fuse . Replaced faulty parts and performed full function test. All functions checked good at time of service. ; used 1 279838 (Element), and 1 WP3392519 (Fuse) from stock"
We serviced a
GE DISHWASHER
Model GDT535PSR3SS
Near Garland, TX 75043
Lane
Job Details: 08/22/2023
"Customer concern is DW leaking severely. Found physical damage on sump assy and drain pump locking tabs broken. Drain pump missing from unit. Needs new molded sump and drain pump. Unable to fully test unit due to present condition. Advised maintenance personnel that DW cannot be used, no tenant on site.; ordrng 1 WD19X28199 (Sump and seal) and 1 WD19X25461 (Drain pump)"
We serviced a
MAYTAG DISHWASHER
Model MDB5601AWS
Near Fife, WA 98424
Cameron M.
Job Details: 08/22/2023
"Customer is that dishwasher shifted and door contacts counter causing slight drip. Leveled unit, made sure risk of shift is none. Cycle tested unit. All checks good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED7230HW1
Near Sumner, WA 98390
Cameron M.
Job Details: 08/22/2023
"Customer concern is that dryer does not start cycle. Found open thermal fuse, causing unit to not start cycle. Tested all other heating components, good. Needs new thermal fuse installed thermal fuse. Cleaned and calibrated moisture sensor. Cleaned and vacuumed inside of unit. Preformed airflow test failed, (red). Pulled unit forward from wall tested airflow again failed (yellow). Advised customer vent needs to be cleaned. ; used 1 WP3392519 (FUSE-THRML) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBSO
Near Puyallup, WA 98375
Cameron M.
Job Details: 08/22/2023
Installed previously ordered console. Cycle tested unit. All checks good customer declined to retain old part. Collected remainder balance via card payment
We serviced a
GE REFRIGERATOR
Model GFE28GYNBFS
Near Garland, TX 75043
Lane
Job Details: 08/22/2023
Customer stated refrigerator dispenser isn't working. Performed diagnostics found no voltage at dispenser board. Traced supply voltage from main board to upper door board. Upper door board not sending supply voltage to user control. User control and jpper door board need replacing. All other functions checked good at time of service. ; ordrng 1 WR55X41025 (Dispenser bosrd) and 1 WR55X44126 (Door control board)
We serviced a
KENMORE DISHWASHER
Model ="36314489100"
Near Garland, TX 75044
Lane
Job Details: 08/22/2023
Customer stated dishwashe doesn't run. Performed diagnostics found door damaged to the point where it won't open or shut. Dishwasher is full of mold growing out of sump assembly. Wash tub with door assembly needs replacing. Unable to test function dishwasherdue due to condition. ; ordrng 1 Needsresearch (Wash tub) and 1 WD31X10004 (Door inner liner) and 1 WD31X10024 (Door panel) and 1 WD14X10007 (Hinge) and 1 WD14X10008 (Hinge right) and 1 WD27X10057 (Access panel) and 1 WD27X10057 (Access panel) and 1 WD18X213 (Sump inlet) and 1 WD26X10013 (Sump assembly)
We serviced a
LG REFRIGERATOR
Model LFX25978ST/00
Near Lewisville, TX 75057
Chad A.
Job Details: 08/22/2023
Customer concern refrigerator not cooling. On arrival found compressor off and inverter coding. Reset control and found unit to be shutting off compressor due to high current load. Needs sealed system repair. No repair.
We serviced a
GE OTHER
Model PEB9159SJ2SS
Near DeSoto, TX 75115
Patrick
Job Details: 08/22/2023
Replace micro switches and holder. Tested unit. All checks good.
We serviced a
LG DRYER-ELECTRIC
Model DLE3733S
Near Dallas, TX 75253
Patrick
Job Details: 08/22/2023
Found blown hi limit again. Must replace hi limit and cycling stat. Jumped hi limit. Good heat. Unit passed air test yellow. ; ordrng 1 6931EL3003D (Hi limit) and 1 6931EL3001E (Cycling stat)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8127LW1
Near Wylie, TX 75098
John
Job Details: 08/21/2023
Installed new motor. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Dallas, TX 75287
Lane
Job Details: 08/21/2023
Installed new sump assembly and performed multiple function and leak tests. All functions checked good at time of service.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW3
Near Dallas, TX 75287
Lane
Job Details: 08/21/2023
Installed ordered control.. Performed calibration after installation. All functions checked good at time of service.
We serviced a
KENMORE DISHWASHER
Model 66513892K800
Near Rowlett, TX 75088
Patrick
Job Details: 08/21/2023
Replaced vent assy. All checks good.
We serviced a
LG DRYER-ELECTRIC
Model DLE7100W
Near Spanaway, WA 98387
Cejay
Job Details: 08/21/2023
"Customer concern is that dryer is showing NP error and is not heating. Found damaged power cord and terminal block causing no heat error and NP error. Needs new terminal block, advised customer power cord is not covered by warrenty and will need to be replaced prior to return. Follow up scheduled for 08/28 8-12 pm; ordrng 1 279320 (BLOCK-TERM)"
We serviced a
GE COOKTOP
Model PP9036SJ2SS
Near Lakewood, WA 98499
Cameron M.
Job Details: 08/21/2023
"Customer concern is that cooktop does not power after electrical repair . Found loose ground connection in junction box. Restored ground connection, Restored breaker, breaker tripped immediately. Tested continuity of power whip and harness fail. Open, also found open 12 inch element, requires second tech. AHS TO SUPPLY REQUIRES AUTH. ; ordrng 1 WB30T10126 (RANGE 12 RADIANT SURFACE ELEMENT) and 1 WB18X31001 (MAIN HARNESS LT) and 1 WB18X32556 (HARNESS WIRE MAIN RT) and 1 WB18X24532 (HARNESS WIRE POWER)"
We serviced a
GE DISHWASHER
Model DDT700SSN0SS
Near Rockwall, TX 75087
John
Job Details: 08/21/2023
Installed new diverter and control board. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near University Place, WA 98466
Cameron M.
Job Details: 08/21/2023
"Installed previously ordered ui,harness and main control. Cycle tested unit. All checks good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near McKinney, TX 75070
Chad A.
Job Details: 08/21/2023
Replaced pump and motor assembly. Cycled to test and all working properly. Spray arms are free of debris and spraying water good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB855DC4
Near Graham, WA 98338
Cejay
Job Details: 08/21/2023
"Customer concern is that dryer is making a noise durring operation. Found seized idler causing noise durring operation. Needs new idler bracket. Installed new idler, cleaned and lubricated all five rollers. Cycle tested dryer all checks good. ; used 1 W10837240 (BRACKET) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Puyallup, WA 98372
Cejay
Job Details: 08/21/2023
"Customer concern is that washer is stopping at the rinse cycle and clothes are getting stuck under agitator. Pulled error codes F7E5, preformed calibration cycle. Manual activation of actuator shows intermitten cycling of actuator also found worn cam and belt. Needs new cam, belt and actuator. Installed new cam belt and actuator, preformed calibration cycle, verified operation of agitator and spin via manual operation mode, confirmed agitator dogs are good. Cycle tested washsr all checks good. ; used 1 W10721967 (CAM), 1 W10913953 (ACTUATOR), and 1 WPW10006384 (BELT) from stock"
We serviced a
KENMORE RANGE
Model 79046783906
Near Tacoma, WA 98404
Cejay
Job Details: 08/21/2023
"Customer concern is that oven has a 25?F difference on the left to right side. Preformed multiple termperature checks at 300?, 325, 350 and 400 and found oven is accurately maintaining temperatures within 25?F of set temperature. Advised customer oven is operationg as designed. Advised customer when cooking temperature critical foods rotating the food at least once durring the cycle is recomended. No mechanical or component failures at time of service."
We serviced a
GE WASHER-TOPLOAD
Model WCSR2090D5WW
Near Tacoma, WA 98405
Cameron M.
Job Details: 08/21/2023
Customer concern is that washer produces oily residue after use. Cycle tested unit. Found no mechanical defects at time of service. Found homes plumbing leaking. Advised customer of leak and plumping should be repaired. Advised customer residue is normal buildup in washers. Advised customer on regular cleaning intervals for best performance. Collected 95+tax via card payment.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF4B
Near Lake Tapps, WA 98391
Cameron M.
Job Details: 08/21/2023
"Customer concern is that dishwasher produces i20 error after wash motor and drain pump installation. Found faulty pressure switch, causing unit to not recognize water levels in unit. Needs new switch. Installed new switch. Cycle tested unit. All checks good"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Forney, TX 75126
Patrick
Job Details: 08/21/2023
Replaced valve and main control. Tested unit. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KUDD03DTPA3
Near Heath, TX 75032
Patrick
Job Details: 08/21/2023
Replaced upper vent assy. Tested unit. All checks good
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Carrollton, TX 75006
Lane
Job Details: 08/21/2023
Replaced hub and washplate. Performed full function. Test with load. All functions checked good at time of service.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AP/US 02
Near Rockwall, TX 75087
John
Job Details: 08/21/2023
Customer concern is washer leaking from door. Confirmed leak. Found inner door glass is damaged and loose inside of door. As well as door boot stressed and wrinkled from door glass. Needs new door and door boot.; ordrng 1 DC64-03788A (Door boot) and 1 DC97-21507C (Door assy)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8600YW0
Near Sachse, TX 75048
John
Job Details: 08/21/2023
Installed new suspension rods. All checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8500DC4
Near Frisco, TX 75034
Lane
Job Details: 08/21/2023
Customer stated dryer stopped working after several loads. Performed diagnostics found thermal fuse blown again. Thermistor values check good. Replaced fuse and performed airflow and cycle temperature check. Dryer cycles at 171 exhaust. Customer did state prior to dryer failure clothes weren't completely drying in one cycle. Advised customer to have dryer vent inspected and cleaned if needed.; used 1 WP3392519 (Thermal fuse) from stock
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7230HC0
Near Plano, TX 75024
Chad A.
Job Details: 08/21/2023
Customer concern washer will not power on. Removed console and tested 120 volts to main control. Measured 12 volts from main control to user interface but no operation. Harness checked OK. Need user interface for repair. ; ordrng 1 W11478526 (Panel-UI)
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Rockwall, TX 75087
Patrick
Job Details: 08/21/2023
"Customer concern, unit not drying clothes. Failed air test connected. Unit operating normally."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US03
Near Rockwall, TX 75087
Patrick
Job Details: 08/21/2023
"Customer concern, unit goes off balance during spin. Found dampers failed bounce test empty. Replaced from truck stock. Tested unit under load. All checks good. ; used 4 DC97-16350U (Damper) from stock"
We serviced a
ROPER WASHER-TOPLOAD
Model RAX7245AW0
Near Plano, TX 75093
John
Job Details: 08/21/2023
Installed new lid switch and screws. All checks good.
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Puyallup, WA 98371
Cejay
Job Details: 08/21/2023
Customer concern is that dryer is causing laundry room to heat up. Preformed airflow test failed (yellow). Air cycle tests good. Found excessive vent crushed behind dryer causing poor airflow and dryer to over heat. Fixed and shortened vent. Preformed second airflow test pass. All checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80M9960UG/AA
Near Lake Tapps, WA 98391
Cameron M.
Job Details: 08/21/2023
Customer concern is that dishwasher produces errors and not running cycle. Cycle tested unit 10x unable to duplicate customer concern of unit not starting cycle and produce errors. Found slight evidence of oversuds conditions. Found no active leaks from unit during operation. Advised customer on using high quality detergent to prevent oversuds conditions.. advised customer to monitor and call if issues persist.
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA 00
Near Puyallup, WA 98374
Cejay
Job Details: 08/21/2023
"Customer conceon is that washer is showing 0C error near end of cycle on express and normal. Cycle tested dishwasher, drains good no suds. Second cycle test shows signs of suds. Rinse and drained unit multiple times. Advised customer on running regular cleaning cycles and using high quality dedergent. No mechanical or component failures at time of service."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45N3050AW/A4
Near Graham, WA 98338
Cejay
Job Details: 08/21/2023
"Customer concern is that washer is going OOB and is making a noise, mechanical checks on tub and suspension rods ok, cycle tested washer empty no issues, cycle tested washer with a load of six towels to completion no issues. Visual inspection underneath unit shows no signs of wear. Could not replicate error. Advised customer on proper loading practices. No mechanical or component failures at time of service."
We serviced a
WHIRLPOOL WALL OVEN
Model WOC95ECOASO2
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 08/21/2023
Installed previously ordered main control. Cycle tested unit. All checks good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near McKinney, TX 75071
Chad A.
Job Details: 08/21/2023
Customer stated ice maker not producing ice. Performed test on ice maker and motor and water fill good. Ice maker not cycling due to tray sensor. Need ice maker for repair. Freezer temp good. ; ordrng 1 W11546935 (Ice maker)
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Dallas, TX 75238
Lane
Job Details: 08/21/2023
Customer stated dishwasher doesn't dry. Performed diagnostics found TCO tripped. Reset TCO and performed software update and confirmed heater operation.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW6000AG0
Near Puyallup, WA 98372
Cameron M.
Job Details: 08/21/2023
"Customer concern is that washer produces error codes and does not run cycle. During visual inspection of unit, found evidence of oversuds leak from rear vent. Advised customer on adequate clean cycle intervals. Via service mode Found F9e1 (long drain/no drain). Inspected drain pump impeller, found stripped drain pump impeller, causing unit to produce error and long drain conditions. Needs new drain pump. Customer mother unable to reach customer via phone for repair approval. Collected 95+tax via card payment"
We serviced a
KENMORE DISHWASHER
Model 66513759K602
Near Coppell, TX 75019
Lane
Job Details: 08/18/2023
Customerm stated dishwasher wouldn't drain. Performed diagnostics found drain hose at disposal clogged causing draining problem. Pump and motor is abnormally loud. Cleared hose and performed function test. Advised customer dishwasher needs multiple repairs.
We serviced a
LG WASHER-TOPLOAD
Model WT7900HBA 03
Near Coppell, TX 75019
John
Job Details: 08/18/2023
Customer concern is washer will not spin properly giving unbalanced error. Confirmed error and found tub banging around inside case. Needs new suspension rods.; ordrng 4 AJK73229710 (Suspension assy)s
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5530SQ0
Near Dallas, TX 75240
Lane
Job Details: 08/18/2023
Customer stated washer gets out of balance regardless of load size. Performed diagnostics found wash tub leaning left due to faulty tub springs. Agitator dogs also need to be replaced.; ordrng 1 WPW10250667 (Spring) and 3 WP63907 (Spring)s and 1 285809 (Agitator cam)
We serviced a
KITCHENAID DISHWASHER
Model KUDS40CVWH4
Near Dallas, TX 75230
Lane
Job Details: 08/18/2023
Customerm stated dispenser didn't open after repair. Performed diagnostics found when solenoid shorted on old dispenser control was damaged. Natural side of circuit failed. Control will need to be r3placed to correct issue. ; ordrng 1 WPW10285179 (Control board)
We serviced a
FRIGIDAIRE RANGE
Model FFEF3054TSF
Near Forney, TX 75126
Patrick
Job Details: 08/18/2023
"Customer concern, bake not functioning. Confirmed. Bake element open, must replace. ; ordrng 1 316075103 (Element)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF7A
Near Heath, TX 75126
Patrick
Job Details: 08/18/2023
"Customer concern, keypad inop. Er error code. Shorted keypad. Must replace main control and console. ; ordrng 1 5304520552 (Console) and 1 5304520582 (Main control)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED6120HC0
Near Carrollton, TX 75010
Chad A.
Job Details: 08/18/2023
Replaced heat element and cycled to test. Temps good and vent test passed green.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2479SF0A
Near Coppell, TX 75019
John
Job Details: 08/18/2023
Installed new dispensar. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5057LW0
Near Balch Springs, TX 75180
Patrick
Job Details: 08/18/2023
"Customer concern, unit goes off balance. Found platform under unit too small to accommodate all 4 legs. Tested under load. Unit checks good. Customer to address installation."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9200SQ02
Near Puyallup, WA 98375
Cameron M.
Job Details: 08/18/2023
Customer concern is that washer leaks water during operation found door boot torn causing leak during operation. Also found door boot clamp broken causing poor seal. Needs new door boot and clamp. Advised customer not to attempt use of unit to reduce any damage to flooring and surrounding property. Customer will call to schedule repair ; ordrng 1 W10902779 (CLAMP) and 1 WP8182119 (BELLOW)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Balch Springs, TX 75180
Patrick
Job Details: 08/18/2023
"Customer concern, unit will not power on. Corrected polarity. Keypad still dead. Visibly damaged. Must replace keypad. ; ordrng 1 W11367678 (Console) and 1 W11368911 (Ui assy)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF2A
Near Spanaway, WA 98387
Cameron M.
Job Details: 08/18/2023
Customer concern is that dishwasher leaks heavily during operation after repair. Cycle tested unit extensively experienced no evidence of leaks. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent. Advised customer to monitor and call if issues persist.
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG/AA 01
Near Orting, WA 98360
Cejay
Job Details: 08/18/2023
"Upon arrival, assy, motion not delivered. Only vane and motor. Follow up scheduled for 08/24 1-5pm; schdld next appmnt for 8/24 THU 1-5"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC200XW3
Near Dallas, TX 75204
Patrick
Job Details: 08/18/2023
Replaced belt. Tested unit. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Rowlett, TX 75089
John
Job Details: 08/18/2023
Customer concern is wash shakes while spinning. Confirmed issue. Found right side suspension rods worn and bouncy. Needs new suspension rods.; ordrng 1 WH03X35578 (Suspension rod kit)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW1
Near Garland, TX 75040
John
Job Details: 08/18/2023
Installed new control board. All checks good.
We serviced a
KENMORE REFRIGERATOR
Model 106.555264
Near Garland, TX 75043
Chad A.
Job Details: 08/18/2023
Customer concern refrigerator not cooling. During inspection found Condenser blocked and compressor hot. Compressor will not start and hard start device has already been installed. Needs compressor for repair. No repair at this time.