We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9200SQ02
Near Puyallup, WA 98375
Cameron M.
Job Details:
08/18/2023
Customer concern is that washer leaks water during operation found door boot torn causing leak during operation. Also found door boot clamp broken causing poor seal. Needs new door boot and clamp. Advised customer not to attempt use of unit to reduce any damage to flooring and surrounding property. Customer will call to schedule repair ; ordrng 1 W10902779 (CLAMP) and 1 WP8182119 (BELLOW)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Balch Springs, TX 75180
Patrick
Job Details:
08/18/2023
"Customer concern, unit will not power on. Corrected polarity. Keypad still dead. Visibly damaged. Must replace keypad. ; ordrng 1 W11367678 (Console) and 1 W11368911 (Ui assy)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF2A
Near Spanaway, WA 98387
Cameron M.
Job Details:
08/18/2023
Customer concern is that dishwasher leaks heavily during operation after repair. Cycle tested unit extensively experienced no evidence of leaks. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent. Advised customer to monitor and call if issues persist.
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG/AA 01
Near Orting, WA 98360
Cejay
Job Details:
08/18/2023
"Upon arrival, assy, motion not delivered. Only vane and motor. Follow up scheduled for 08/24 1-5pm; schdld next appmnt for 8/24 THU 1-5"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC200XW3
Near Dallas, TX 75204
Patrick
Job Details:
08/18/2023
Replaced belt. Tested unit. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Rowlett, TX 75089
John
Job Details:
08/18/2023
Customer concern is wash shakes while spinning. Confirmed issue. Found right side suspension rods worn and bouncy. Needs new suspension rods.; ordrng 1 WH03X35578 (Suspension rod kit)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW1
Near Garland, TX 75040
John
Job Details:
08/18/2023
Installed new control board. All checks good.
We serviced a
KENMORE REFRIGERATOR
Model 106.555264
Near Garland, TX 75043
Chad A.
Job Details:
08/18/2023
Customer concern refrigerator not cooling. During inspection found Condenser blocked and compressor hot. Compressor will not start and hard start device has already been installed. Needs compressor for repair. No repair at this time.
We serviced a
KITCHENAID DISHWASHER
Model KUDS40CVSS3
Near Dallas, TX 75243
Patrick
Job Details:
08/18/2023
"Customer concern, unit not getting water. Confirmed. Found chopsticks named under float sw. Removed. Tested unit. All checks good."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9151YW00
Near Dallas, TX 75219
Lane
Job Details:
08/18/2023
Customer stated washer leaks water. Performed diagnostics found tear in door seal. All other functions checked good at time of service.; ordrng 1 WPW10381562 (Door seal)
We serviced a
SAMSUNG DISHWASHER
Model DMT400RHS/XAA
Near Orting, WA 98360
Cejay
Job Details:
08/18/2023
"Customer concern is that dishwasher heavy light is flashing. Found heavy water in leak tray, unable to pinpoint leak due to unit install. Needs new sump assembly, sump seal and inlet valve. AHS to supply, requires auth. ; ordrng 1 DD94-01025A (SVC ASSY-SUMP) and 1 DD62-00050A (SVC-SEAL-SUMP) and 1 DD62-00084A (SVC-VALVE-WATER)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Bonney Lake, WA 98391
Cejay
Job Details:
08/18/2023
"Installed previously ordered gearcase, slider and rotor. Cycle tested washer to verify repair, all checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Lakewood, WA 98498
Cameron M.
Job Details:
08/18/2023
"Installed previously ordered main control, cycle tested unit. Found unit heavily oversuds. Flushed suds tested unit once more. All checks good"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDE3
Near Rockwall, TX 75087
John
Job Details:
08/18/2023
Customer concern is water leaking from air gap. Found air gap cloggedand hose from air gap to disposal clogged. Cleared air gap and attempted to clear hose. Foundthat the sludge inside of hose has solidified and not able to move. Advised Customer that air gap hose needs to be replaced.
We serviced a
GE WALL OVEN
Model JT5500SF4SS
Near Garland, TX 75041
Patrick
Job Details:
08/18/2023
"Customer concern, when heating is attempted, F97 displays within seconds. Confirmed. Must replace lower cooling fan. Customer accepts $497.35 estimate. ; ordrng 1 WB26X35089 (Cooling fan) and 1 WB26X35089 (Speed sensor)"
We serviced a
SAMSUNG RANGE
Model NE59M4320SS/AA
Near Mesquite, TX 75150
Patrick
Job Details:
08/18/2023
Replaced rf infinite sw. Tested unit. All checks good.
We serviced a
GE DISHWASHER
Model GDF520PGJ5BB
Near Garland, TX 75043
Patrick
Job Details:
08/18/2023
Csm tripped again. Must replace heating element. ; ordrng 1 WD05X30818 (Element)
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Dallas, TX 75212
Lane
Job Details:
08/18/2023
Replaced shifter and performed multiple function. All functions checked good at time of service.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45T3400AP/AA
Near Irving, TX 75063
Lane
Job Details:
08/18/2023
Customer stated washer won't finish cycle. Performed diagnostics found washer in use upon arrival. Washer had load of towels on quick wash cycle. Cycle completed with no issues. Advised customer on load size and sorting. Drain hose was also way to far down stand pipe.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US
Near Carrollton, TX 75001
Lane
Job Details:
08/18/2023
Customer stated washet gets out of balance regardless of load size. Performed diagnostics found faulty suspension rods. All other functions checked good at time of service. ; ordrng 4 DC97-16350U (Suspension rods)s
We serviced a
GE WASHER-TOPLOAD
Model GTW500ASN2WS
Near Tacoma, WA 98409
Cejay
Job Details:
08/18/2023
"Imstalled previously ordered gearcase, shifter, clutch, belt and pully. Upon cycle test, found motor is only spinning clockwise and fails to spin counter clockwise. Capacitor test good. Needs new motor. Requires auth. Follow up scheduled for 08/22 10-2pm; ordrng 1 WH49X25375 (1/2 HP MOTOR AND NUT)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1500LFC0
Near Tacoma, WA 98444
Cameron M.
Job Details:
08/18/2023
Installed previously ordered parts. Cycle tested unit. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB765FC0
Near Garland, TX 75040
John
Job Details:
08/18/2023
"Customer concern is dryer making squeeling noise. Found idler pulley completed locked up and not spinning. Replaced idler pulley from truck stock. All checks good.; used 1 279640 (PULLEY,IDLER) from stock"
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN0RS
Near Garland, TX 75044
John
Job Details:
08/18/2023
Installed new dispenser. All checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED9750WW0
Near Spanaway, WA 98387
Cameron M.
Job Details:
08/18/2023
"Customer concern is that dryer does not heat. Found open element causing unit to not heat. Needs new element. Installed new element, cycle tested unit. All checks good. Collected payment via ; used 1 WP8544771 (ELEMENT) from stock"
We serviced a
GE WASHER-FRONTLOAD
Model GFWR4805F2RR
Near Puyallup, WA 98373
Cameron M.
Job Details:
08/17/2023
"Customer concern is that washer leaks alot of water. Cycle tested unit via rinse and spin cycle. found failed tub bearing, causing noise during spin cycle. Also found clogged stand pipe , causing severe leak during drain Cycle. Customer declined repair of washer. Advised customer plumber is required to repair stand pipe flow. Collected 65+tax via card payment."
We serviced a
GE DISHWASHER
Model PDW7880JO3SS
Near Irving, TX 75063
Lane
Job Details:
08/17/2023
Installed new dispenser and control panel. Performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
FRIGIDAIRE DISHWASHER
Model fdb520rhb2
Near Irving, TX 75038
Lane
Job Details:
08/17/2023
Installed new lower door seal and performed multiple function and leak tests after repair. All functions checked good at time of service.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6200AZ/A211
Near Garland, TX 75041
Patrick
Job Details:
08/17/2023
"Customer concern, unit displays oc error code during use. Over flow condition. Found pressure hose clamp at switch not connected. Corrected. Ran rinse and spin, good fill good tumble, spin complete. Loud howling from rear bearing. Must replace rear outer tub, spider gear and spin basket. Parts listed as NLA.; ordrng 1 DC97-16086B (Spin basket) and 1 DC97-16509C (Spider) and 1 DC97-16151B (Rear outer tub)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AW/US 03
Near Buckley, WA 98321
Cejay
Job Details:
08/17/2023
Customer concern is that washer is not completeing cycles and shows UB on display. Found failed suspension rods casuing washer to go OOB. Needs new suspension rods. Requires auth. ; ordrng 4 DC97-16350U (ASSY DAMPER)s
We serviced a
LG DISHWASHER
Model LDFN4542S
Near Puyallup, WA 98374
Cameron M.
Job Details:
08/17/2023
"Customer concern is that dishwasher produces le and hot rubber smell . Preformed inspection of unit, found le error caused by power supply connections to wash motor shorted due to water intrusion. causing connection to melt and not power wash motor needs new wash motor and harness kit. REQUIRES AUTH ; ordrng 1 ABT72989206 (CASING ASSEMBLY,PUMP) and 1 AGM76889607 (COMMON,PARTS ASSEMBLY,SVC)"
We serviced a
GE RANGE
Model JGBS22BEA2WW
Near Mesquite, TX 75181
Patrick
Job Details:
08/17/2023
"Customer concern, unit leaking gas. Found melted bake igniter wire nut. Replaced with ceramic. Found regulator cap laying under unit. Reassembled, leak checked with sniffer. Tested unit. All checks good."
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN3WW
Near Mesquite, TX 75181
Patrick
Job Details:
08/17/2023
"Customer concern, agitator came loose. Confirmed. Found agitator bolt snapped off inside transmission shaft. Must replace agitator and transmission. ; ordrng 1 WH03X34937 (Transmission) and 1 WH43X34257 (Agitator base) and 1 WH43X31240 (Agitator top) and 1 WH02X24374 (Agitator bolt)"
We serviced a
FRIGIDAIRE COOKTOP
Model FGGC3045QSA
Near Forney, TX 75126
Patrick
Job Details:
08/17/2023
"Customer concern, rf burner not lighting. Confirmed. Found corroded igniter, cleaned. Tested unit. All checks good."
We serviced a
KITCHENAID DISHWASHER
Model KUDS40CVWH4
Near Dallas, TX 75230
John
Job Details:
08/17/2023
Installed new dispenser sent by Sears. All checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WTW57ESVW1
Near Sumner, WA 98390
Cejay
Job Details:
08/17/2023
"Customer concern is that washer is not draining, upon arrival confirmed washer dose drain but basket is not spinning. Found drive block damaged causing basket not to spin. Some wear on tub but no hole or leaks. Needs new clutch, gearcase, coupling, basket drive and drive block. AHS to supply, requires auth. ; ordrng 1 285785 (CLUTCH) and 1 3360629 (GEARCASE) and 1 285753A (COUPLING) and 1 W10820043 (BASKTDRIVE) and 1 WP389140 (BLOCK)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Milton, WA 98354
Cameron M.
Job Details:
08/17/2023
"Customer concern is that dishwasher runs cycles 4 hours long. Customer contacted whirlpool and was advised that is normal operation. Cycle tested unit, found no mechanical defects. Advised customer length of cycles is normal operating conditions."
We serviced a
LG DRYER-ELECTRIC
Model DLE3733S
Near Dallas, TX 75253
Patrick
Job Details:
08/17/2023
"Customer concern, unit not heating. Confirmed. Found air test passed yellow. Good 240vac to terminal. Open hi limit thermostat. Replaced from truck stock. Tested unit. All checks good. ; used 1 6931EL3003D (Hi limit) from stock"
We serviced a
GE WALL OVEN
Model JT5500SF3SS
Near Irving, TX 75063
Lane
Job Details:
08/17/2023
Customer stated oven will fault out during use of microwave which is a separate appliance mounted above oven. Performed diagnostics found service bulletin regarding issue stated. Service kit will need to be ordered to correct problem. ; ordrng 1 Wb02x40707 (From tape pack)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Dallas, TX 75227
Patrick
Job Details:
08/17/2023
"Customer concern, unit will not spin. Long drain error code stored. Tested pump multiple times all checks good. Dampers good, unable to replicate. All checks good at this time."
We serviced a
GE OTHER
Model PEB7227SL1SS
Near Irving, TX 75063
Lane
Job Details:
08/17/2023
Customer stated microwave won't start. Performed diagnostics found faulty door switches and relay board. Unable to test high voltage components due to current state of microwave.; ordrng 1 WB14X10049 (Board latch) and 2 WB24X10146 (Microswitch)s and 1 WB24X10190 (Microswitch monitor) and 1 WB27X29710 (Main board)
We serviced a
KENMORE DRYER-ELECTRIC
Model 11062342511
Near Lakewood, WA 98498
Cejay
Job Details:
08/17/2023
"Customer concern is that dryer is taking a long time to dry. Preformed airflow test failed (yellow) preformed temperature check internal drum temperature reached 260?F. Found failed operating thermostat causing dryer to over heat causing poor dry performance. Needs new thermostat. Installed new thermostat, disconnected vent and preformed second temperature and airflow test both good. Advised customer dryer vents need service. All checks good. ; used 1 WP3387134 (THRMST-FIX) from stock"
We serviced a
GE WALL OVEN
Model JT3500SF6SS
Near Fife, WA 98424
Cameron M.
Job Details:
08/17/2023
Customer concern is that wall oven does not produces f97 error. Cycle tested unit found unit triggers f97 error approximately 2.5 minutes into start of bake cycle. Found manufacture produced service bulletin specific to f97 error. Error caused by stuck cooling fan and board sensor miss reading or unable to determine fan speed. Found stuck cooling fan causing unit to produce f97 error. Needs new cooling fan and board sensor. Installed new fan and sensor. Cycle tested unit. All checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM3900HBA
Near Tacoma, WA 98443
Cameron M.
Job Details:
08/17/2023
"Installed previously ordered pcb complex. cycle tested unit, all checks good."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11025122810
Near Lakewood, WA 98498
Cejay
Job Details:
08/17/2023
"Customer concern is that washer is shaking. Confirmed unit is level, suspension rods test good. Found worn hub causing excessive tub play and causing the unit to shake and go OOB, needs new hub. Installed new hub, cycle tested washer all checks good. ; used 1 W10528947 (HUB) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDBB240FS2
Near Tacoma, WA 98418
Cejay
Job Details:
08/17/2023
"Upon arrival had to remove floor trim to uninstall unit, customer signed damaage waiver. Installed previously ordered wash motor and drain pump, cycle tested dishwasher for leaks and drain pump operation. All checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS30FXPA9
Near Puyallup, WA 98371
Cameron M.
Job Details:
08/17/2023
"Installed previously ordered adjusters. Cycle tested unit, found unit shows oversuds conditions. Flushed suds. Tested once more. All checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near McKinney, TX 75070
Chad A.
Job Details:
08/17/2023
Customer concern dishwasher not getting water. Performed test and found good voltage to wash motor with no operation due to open motor winding. Need pump and motor assembly for repair. ; ordrng 1 W11087376 (PUMP&MOTOR)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Fairview, TX 75069
Chad A.
Job Details:
08/17/2023
Customer concern washer not filling properly and not cleaning clothes. During testing found water level good and draining properly. Very noisy in agitate. Upon further inspection found gearcase to be leaking a lot of oil and rotor saturated. Need gearcase and motor. ; ordrng 1 W11393685 (Gearcase) and 1 W11195971 (Stator) and 1 W11260238 (Rotor)
We serviced a
KENMORE DRYER-ELECTRIC
Model 11078002011
Near Dallas, TX 75225
John
Job Details:
08/17/2023
Performed MPA check. Found vent checks red and Temps out of range due to clogged vent. Advised cuatomer that vents will need to be cleaned in order to avoid further heating issues. All other checks good.
We serviced a
FRIGIDAIRE RANGE
Model FEF336ECG
Near Dallas, TX 75215
John
Job Details:
08/17/2023
Customer concern is range burners not heating properly. Found FL and RL burners only comming on high and FR burner not comming on at all. RF burner fails continuity check. Needs new FL and RL infinite switches and FR element.; ordrng 1 316436000 (FL infinite switch) and 1 316436001 (LR infinite switch) and 1 316135401 (FR element)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Dallas, TX 75212
John
Job Details:
08/17/2023
Installed new suspension rods. All checks good.
We serviced a
SAMSUNG DISHWASHER
Model DMR78AHS
Near Plano, TX 75093
John
Job Details:
08/17/2023
"Customer concern is DW door making a popping sound after door springs and cables replaced. Confirmed noise. Found toe plate installed to high at base causing door to catch the corner of it and bend. Removed, repaired, and reinstalled toe plate. All checks good."
We serviced a
WHIRLPOOL RANGE
Model IBS650PXS00
Near Dallas, TX 75219
Lane
Job Details:
08/17/2023
Replaced thermal fuse kit. Performed full function test after repair. All functions checked good at time of service.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE52A5500C/A3
Near Dallas, TX 75228
Lane
Job Details:
08/17/2023
Customer stated dryer started smoking and won't start. Performed diagnostics found faulty motor. All other functions checked good at time of service.; ordrng 1 DC93-00101U (Motor and blower assy)
We serviced a
KENMORE DISHWASHER
Model 66513099N412
Near Dallas, TX 75252
John
Job Details:
08/16/2023
Customer concern is DW still leaking from beneath door after repair. Confirmed door leaking when lower spray arm engages. Found lower spray arm cracked and separating at seam causing water to spray directly at bottom of door and leak. Must replace lower spray arm.; ordrng 1 W10849471 (Lower spray arm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Lewisville, TX 75057
Lane
Job Details:
08/16/2023
Customer stated ice maker stopped working. Preformed diagnostics found faulty ice maker. All other functions checked good at time of service.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF7A
Near Spanaway, WA 98387
Cejay
Job Details:
08/16/2023
"Installed previously ordered inlet valve, cycle tested dishwasher all checks good."
We serviced a
LG REFRIGERATOR
Model LSXS26326S/00
Near McKinney, TX 75071
Chad A.
Job Details:
08/16/2023
"Customer concern freezer not cooling. On arrival found Temps high. Compressor running but producing no heat at discharge line. Sealed system failure. Need compressor and evap for repair. No repair,customer replacing unit."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model n/a
Near Frisco, TX 75033
Chad A.
Job Details:
08/16/2023
Customer canceled
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.21252110
Near Forney, TX 75126
Patrick
Job Details:
08/16/2023
Replaced door latch. Tested unit on spin and quick each. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022352510
Near Cedar Hill, TX 75104
Patrick
Job Details:
08/16/2023
Replaced suspension rods. Levelled unit.
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN9WW
Near Dallas, TX 75287
Lane
Job Details:
08/16/2023
Customer stated washer doesn't fill and gets out of balance. Performed diagnostics found loose connection at cold side valve. Repaired connection and Performed full function test. All functions checked good at time of service.
We serviced a
GE WASHER-FRONTLOAD
Model GFW550SSN3WW
Near Rockwall, TX 75087
Lane
Job Details:
08/16/2023
Customer stated washer leaks water. Performed diagnostics found pump housing leaking from catch. Seated pump filter and performed full function test with load. Washer didn't leak any water after repair. All functions checked good at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Rockwall, TX 75032
Lane
Job Details:
08/16/2023
Customer stated dishwasher doesn't wash well or dry. Performed diagnostics found faulty heater and pump&motor. Dishwasher will not clear flooring unless top trim is removed. Advised customer trim must be removed before service can be performed. ; ordrng 1 W11025157 (Pump and motor) and 1 W10518394 (Heater)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8127LW1
Near Wylie, TX 75098
Lane
Job Details:
08/16/2023
. Customer stated dryer starts then shuts off. Performed diagnostics found run winding faulty causing motor to start then stop. Motor and blower wheel need replacing. All other functions checked good at time of service. ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Blower wheel)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6100C/A3
Near Shady Shores, TX 76208
Chad A.
Job Details:
08/16/2023
Customer stated dryer will not power on. Tested and found no voltage to dryer terminal block. Reset breaker and cycled dryer to test. Heating good and no vent restrictions. Dryer drawing proper amperage and no other failures detected.
We serviced a
LG WASHER-FRONTLOAD
Model WM3900HBA
Near Heath, TX 75032
Patrick
Job Details:
08/16/2023
Replaced bellows. Tested unit all checks good.
We serviced a
MAYTAG DISHWASHER
Model MDBH945AWW
Near Mesquite, TX 75181
Patrick
Job Details:
08/16/2023
Replaced handle it. Tested unit. All checks good.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model LTE6234DQ2
Near Tacoma, WA 98444
Cejay
Job Details:
08/16/2023
Tenet concern is that dryer is not heating.preformed airflow test failed (red) no voltage supplied to element. No access to breaker panel as it is locked inside another appartment. Advised customer of special equipment fee. Customer approved use of air sled.can not access power cord of dryer. Unable to acurately diagnosed not heating issue as dryer can not be denergized. Possible thermal cut off issue. Advised customer breaker panel or outlet will need to be made accessible for repair and to call and schedule follow up once unit or panel is accesible. Sent payment link via text for service call 95 plus tax customer unavailable for signature.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Tacoma, WA 98406
Cameron M.
Job Details:
08/16/2023
"Installed previously ordered pully, belt, actuator and washplate. Cycle tested unit. All checks good"
We serviced a
KITCHENAID RANGE
Model KERS303BWHO
Near Lakewood, WA 98498
Cameron M.
Job Details:
08/16/2023
"Customer concern is that oven takes upwards of a hour and a half to preheat. Verified voltage to unit, good 240v supply. Found open bake element, causing unit to not heat. Needs new element. Follow up visit scheduled for 8/25 1-5; ordrng 1 W10779716 (ELMNT-BAKE)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Carrollton, TX 75006
Lane
Job Details:
08/16/2023
Customer stat washer vibrates excessively. Performed diagnostics found hub has failed. Unable to remove agitator without damaging part. Agitator and hub need to be replaced to correct issue. All other functions checked good at time of service. ; ordrng 1 W10752283 (Washplate) and 1 W10528947 (Hub)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Steilacoom, WA 98388
Cameron M.
Job Details:
08/16/2023
"Installed previously ordered ui ,cycle tested unit. Attempted cycle test, failed. Ui powered on one time, then failed to power beyond that. Found main control and ui not communicating. Needs new main control and ui. Ahs to supply. ; ordrng 1 W11410070 (Main control) and 1 W11414079 (User interface), states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS3
Near Carrollton, TX 75007
John
Job Details:
08/16/2023
Came to install new hinges. Found unit unable to be uninstalled due to counter top sagging onto top of DW. Weight of counter top on DW is causing tub to deform and buckle in several places causing unit to leak from door. Advised Customer that counter top will need to be repaired and that damage to DW is not serviceable.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8410SW0
Near University Place, WA 98466
Cameron M.
Job Details:
08/16/2023
"Installed previously ordered board, lubed supports. Found seized idler pully causing noise during operation. Installed idler pully. Cleaned and calibrated moisture sensor. Cleaned and vacuumed inside of unit. Cycle tested unit. Found faulty main board. Needs new main board. AHS TO SUPPLY ; ordrng 1 WPW10111606 (Main control), used 1 W10837240 (BRACKET) from stock"
We serviced a
MAYTAG RANGE
Model MER8775AS0
Near Spanaway, WA 98387
Cameron M.
Job Details:
08/16/2023
Customer concern is that oven was producing popping and smoke. Customer advised power cord is duct tape. Found customer removed old element prior to service visit. Installed new element. Cycle tested unit. All checks good. Collected payment via card payment.
We serviced a
KENMORE DISHWASHER
Model 665.12093K210
Near Spanaway, WA 98387
Cameron M.
Job Details:
08/16/2023
"Installed previously ordered spray arms, dispenser and heater. During replacement of dispenser found wire harness had be previously cut and repaired with wire nuts. Also found diverter connections removed from board and taped to harness to bypassed diverter. Insured connections are tight and wrapped. Needs new wire harness, control and sump assembly. Contacted AHS to receive authorization . Spoke to Dan, advised replacement option auth of cost of part labor and tax-#294jgsi"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11029522800
Near Dallas, TX 75217
John
Job Details:
08/16/2023
"Installed new gear case, clutch, and coupler. All checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV210EW/XAA
Near Mesquite, TX 75150
John
Job Details:
08/16/2023
Customer concern is Dryer taking too long to dry. Found unit heating properly. Vent check fails RED. Advised Customer that vents will need to be cleaned in order to avoid further heating issues.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11065132411
Near Eatonville, WA 98328
Cejay
Job Details:
08/16/2023
"Installed previously ordered motor pully and belt, found stretched idler causing slack in drive belt. Needs new idler pully. Installed new idler, cycle tested dryer all checks good. ; used 1 WP691366 (PULLEY-IDR) from stock"
We serviced a
GE RANGE
Model JP989BK1BB
Near Irving, TX 75062
John
Job Details:
08/16/2023
Customer concern is glass cooktop is broken. Confirmed issue. Customer advised that they where cooking on right front burner and heard a sizzling sounds and then a loud pop when cooktop broke. Advised Customer that warranty may or may not cover cooktop.; ordrng 1 WB61X10007 (Glass cooktop)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE6700AYW
Near Spanaway, WA 98387
Cejay
Job Details:
08/15/2023
"Installed previously ordered rebuilt user board, verified jog dial operation is as designed. All checks good."
We serviced a
LG WASHER-FRONTLOAD
Model WM8100HVA
Near Denton, TX 76208
Chad A.
Job Details:
08/15/2023
Customer concern that washer is not draining. Tested and found drain pump impeller failure. Need drain pump for repair. Replaced drain pump and cycled to test. All working good and no other failures detected. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SSN0WW
Near Garland, TX 75043
Patrick
Job Details:
08/15/2023
"Customer concern, unit leaking from underneath. Confirmed. Found drain trap not fully tight. Tightened. Tested unit all checks good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model PYE3360AYW11
Near Dallas, TX 75217
Patrick
Job Details:
08/15/2023
Dryer buzzes but will not start under load. Found failed bearing in motor making loud screech when turned by hand. With assistance motor behind running normally. Unit heating normally. ; ordrng 1 W10410996 (Motor) and 1 W11497304 (Blower wheel)
We serviced a
SAMSUNG RANGE
Model NE59M4320SS/AA
Near Mesquite, TX 75150
Patrick
Job Details:
08/15/2023
Wrong part. Please reschedule. ; ordrng 1 DG44-01005B (Infinite sw) and 1 DG44-01006B (Infinite sw)
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MAH6700AWW
Near Spanaway, WA 98387
Cejay
Job Details:
08/15/2023
Installed previously ordered cold imlet valve. Cycle tested washer all checks good.
We serviced a
KENMORE RANGE
Model 79096222407
Near Tacoma, WA 98445
Cameron M.
Job Details:
08/15/2023
Installed previously ordered element. Cycle tested unit. All checks good
We serviced a
LG DISHWASHER
Model LDF5545SS
Near Spanaway, WA 98387
Cameron M.
Job Details:
08/15/2023
"Customer concern is that dishwasher intermittently chimes as complete and looses power mid cycle, and unit sounded single note of chime and brakes had to be Tripped to silence unit . Cycle tested unit 10x found no mechanical component failure. Found main control failing to send or receive micro voltage signal from ui ,causing unit to loose power. Needs new main control. REQUIRES AUTH. ; ordrng 1 AGM76429511 (PARTS ASSEMBLY,SVC)"
We serviced a
WHIRLPOOL COOKTOP
Model W5CE3625AB00
Near Irving, TX 75062
John
Job Details:
08/15/2023
"Customer concern is cooktop glass broken and center warming burner not working. Confirmed glass broken and warming burner not coming on. Needs new glass top, burner, and infinite switch. Advised cuatomer that warranty may not cover broken glass top.; ordrng 1 W10575101 (Glass cooktop) and 1 W11106342 (Infinite switch (center)) and 1 WPW10245539 (Center warming element)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HZ0
Near Dallas, TX 75220
John
Job Details:
08/15/2023
Installed new control board. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV441AEW/XAA
Near Irving, TX 75063
John
Job Details:
08/15/2023
"Customer concern is dryer has a burning smell. Found vent check fails red. Temp checks well out of range, due to clogged vent. Advised Customer that burning smell is caused by unit not being able to vent. Advised that vent will need to be cleaned in order to avoid further heating issues."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED6120HC0
Near Carrollton, TX 75010
Chad A.
Job Details:
08/15/2023
Customer concern dryer not heating. Performed test and found open heat element. Dryer failed vent test. Need element and vent cleaned professionally. New element will fail prematurely due to vent restriction. Informed customer of this condition. No repair at this time.
We serviced a
LG REFRIGERATOR
Model LSC27921TT/00
Near Richardson, TX 75081
Chad A.
Job Details:
08/15/2023
Replaced ice maker motor assembly and tray. Cycled to fill a d ready to make ice.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US
Near Allen, TX 75002
Chad A.
Job Details:
08/15/2023
Customer concern washer not spinning or draining. Removed debris from drain pump and cycled to test. All working good and draining properly. No other failures detected.
We serviced a
FRIGIDAIRE DISHWASHER
Model LFBD2409LF3C
Near Tacoma, WA 98418
Cameron M.
Job Details:
08/15/2023
"Customer concern is that dishwasher leaks a lot of water, not draining. Inspected unit found unit unlevel forcing water to to front of unit overwhelming sweeper seal. Leveled unit. Cycle tested unit, found wash pump seal failure, causing leak during operation. Found clogged spray arms, causing unit not wash properly. Needs new wash motor, and spray arms. Follow up visit scheduled for 8/25 8-12; ordrng 1 154844301 (MOTOR & PUMP ASSY) and 1 5304506740 (SPRAY ARM upper) and 1 5304517203 (SPRAY ARM lower)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11025132411
Near Spanaway, WA 98387
Cameron M.
Job Details:
08/15/2023
"Customer concern is that washer bangs and leaks. Cycle tested unit 10x found no active leaks from unit. Found heavily worn hub, causing unit to not balance. Found washplate and fastener seized to gearcase, causing need to cut out washplate and fastener, to repair hub. Found slow leak from cold side supply at valve connections. Needs new gearcase,belt, pully ,hub ,and washplate . Follow up visit scheduled for 8/25 1-5; ordrng 1 W11454734 (GEARCASE) and 1 W10528947 (HUB) and 1 W10752285 (WASHPLATE) and 1 W10721967 (CAM) and 1 WPW10006384 (BELT) and 1 W10752187 (SCREW)"
We serviced a
LG WASHER-FRONTLOAD
Model WM3570HVA
Near Bonney Lake, WA 98391
Cejay
Job Details:
08/15/2023
"Customer concern is that washer is leaking. Removed unit from colset with air sled. Found vent hose for drain line not connected to tube causing unit to leak durring drain. Reconeccted vent hose, cycle tested washer no leaks all checks good. Collected special tool fee plus tax via card. ; used 1 5220FR2075L (INLET VALVE-COLD) from stock"
We serviced a
ELECTROLUX WASHER-FRONTLOAD
Model EFLS617STT0
Near Bonney Lake, WA 98391
Cejay
Job Details:
08/15/2023
"Installed previously ordered bellow, cycle tested washer no leaks all checks good."