Service History 25

Near Tacoma, WA 98409
Branden W.
Job Details: 11/20/2020
WASHER-FRONT LOA GE WBVH5300K1WW "Customer concern is that washer leaks a lot of water and now doesn't run a cycle. Found upper rear counter weight broke off of tub and fell under tub. Weight broke drain hose causing leak. Also broke shocks, drain hose, pressure hose and pressure switch. Also found main control not starting a cycle. Needs new rear tub, basket, counter weight, screws, washers, drain hose, pressure hose, tub to pump hose, pressure switch, control board and shocks. FAHW TO SUPPLY PARTS. AUTH NEEDED. ; ordrng 1 WH45X10071 (REAR_TUB) and 1 WH01X10268 (COUNTERWEIGHT REAR) and 3 WH02X10210 (SCREW)s and 3 WH02X10221 (WASHER)s and 1 WH45X10142 (BASKET ASSEMBLY ) and 1 WH41X10131 (DRAIN_HOSE) and 1 WH41X10129 (HOSE - PRESSURE) and 1 WH41X10127 (INSIDE_DRAIN_HOSE) and 1 WH12X10307 (PRESSURE_SWITCH) and 1 WH12X10468 (CONTROL BOARD ASM) and 4 WH01X10425 (DAMPER - SHOCK)s"
Near Tacoma, WA 98418
Branden W.
Job Details: 11/20/2020
WASHER-TOPLOAD MAYTAG MVWC415EW0 "Customer concern is that washer stops in rinse cycle and is loud in spin cycle. Found failed transmission bearings causing loud spin and water leak. Water getting into actuator causing unit to stop mid cycle. Also found worn basket hub, belt, cam and tub ring. Needs new transmission, belt, cam, actuator, hub and tub ring. Transmission is factory back ordered. AHS to supply parts. AUTH NEEDED ; ordrng 1 W11454372 (GEARCASE) and 1 W11481722 (ACTUATOR) and 1 WPW10006384 (BELT) and 1 W10721967 (CAM) and 1 WPW10556325 (RING-TUB) and 1 W10528947 (HUB)"
Near Tumwater, WA 98512
Jacob P.
Job Details: 11/20/2020
DISHWASHER LG LDF5545ST "Customer concern of soap still left in dispenser at the end of the cycle. Advised customer of service bulletin on LG website that soap pods can get stuck in dispenser, LG advises to put soap pods in the bottom of the dishwasher. Found upper spray arm warped and hitting upper rack. Needs new upper spray arm. ; ordrng 1 5249DD1001D (Upper spray arm)"
Near University Place, WA 98467
Branden W.
Job Details: 11/20/2020
WASHER-TOPLOAD SAMSUNG WA48H7400AW/A2 02 Customer concern is that washer squeals and shakes in spin cycle. Found transmission/clutch main shaft has play from side to side causing noise and basket wobble. Needs new transmission assembly. Next appointment 12/2 1-5; ordrng 1 DC97-18439A (ASSY CLUTCH) and 1 DC66-00777A (PULSATOR CAP)
Near Tacoma, WA 98409
Nick R.
Job Details: 11/20/2020
DRYER-ELECTRIC SAMSUNG DVE50M7450W/A3 Order wrong part reschedule for 8am-12pm on the 23rd of November ; ordrng 1 DC62-00344A (Air seal)
Near Lacey, WA 98503
Jacob P.
Job Details: 11/20/2020
DISHWASHER WHIRLPOOL DU915PWSB0 "Customer concern of unit over heating, melting plastic and breaking glasses, upper spray arm not moving, leaks from both sides and start button sometimes won't work. Found control board always sending voltage to heating element, worn door seal, plugged spray arm and shorted console. Needs new control board, console, door seal and upper spray arm. Control board is discontinued. AHS to supply parts. ; ordrng 1 W10039780 (Control board) and 1 WPW10101960 (Console) and 1 WPW10509257 (Door seal) and 1 WP8519604 (Upper spray arm)"
Near Olympia, WA 98501
Nick R.
Job Details: 11/20/2020
WASHER-TOPLOAD SAMSUNG WA50M7450AW/A4 Tech was assigned as a helper;
Near Olympia, WA 98502
Jacob P.
Job Details: 11/20/2020
RANGE KITCHENAID KEBC101KSS05 Customer concern of cracked inner door glass after running clean cycle. Needs new inner door glass. ; ordrng 1 WP4449259 (Inner door glass)
Near Lacey, WA 98516
Jacob P.
Job Details: 11/20/2020
RANGE FRIGIDAIRE FFGF3053LSJ "Customer stated that previous worker came out and detected gas leaks from front right burner, below manifold in cavity and at supply line connection behind unit. Using gas detector, checked all burners, bake and broil rails and all supply connections behind oven. No leaks detected. Customer stated that gas smell is very strong while using oven. Found door seal very worn causing leak. Needs new door seal. ; ordrng 1 316403101 (Door seal)"
Near Spanaway, WA 98387
Jacob P.
Job Details: 11/20/2020
WASHER-FRONT LOA GE GFW450SPM1DG "Customer concern of unit not running. Found thermistor error and dispenser error stored. Needs new dispenser motor, thermistor and main control. ; ordrng 1 WH43X10059 (Dispenser motor) and 1 WH12X10310 (Thermistor) and 1 WH12X27293 (Control board)"
Near Buckley, WA 98321
Branden W.
Job Details: 11/20/2020
WASHER-TOPLOAD GE GTW460ASJ4WW Customer concern is that washer frequently will not finish the spin cycle. Needs new suspension rods and main control board. ; ordrng 1 WH22X29556 (UI & CONTROL BOARD TL27) and 2 WH16X26911 (ROD & SPRING ASM LEFT)s and 2 WH16X26910 (ROD & SPRING ASM RIGHT)s
Near Graham, WA 98338
Nick R.
Job Details: 11/20/2020
WASHER-FRONT LOA MAYTAG WM3170CW Customer concern that washer leaks water from the front. Found washer leaking from between the door glass and door boot. Needs new door boot. ; ordrng 1 MDS47123602 (Door boot)
Near Lacey, WA 98516
Jacob P.
Job Details: 11/20/2020
COOKTOP GE ZGU36N6H1SS Customer concern of back right burner not igniting. Found debris causing poor gas flow and poor grounding source for spark. Needs new burner ring and burner body. ; ordrng 1 WB16X27935 (Burner ring) and 1 WB31X10010 (Burner body)
Near Tacoma, WA 98422
Nick R.
Job Details: 11/20/2020
DISHWASHER GE ZBD0710N20SS Customer concern that door seal is ripped and leaks a tiny amount of water. Found door seal split also found sweeper door seal cracked causing dishwasher to leak. Needs new inner door panel and door seal. Need ASH to supply parts ; ordrng 1 WD31X10067 (Inner door panel) and 1 WD08X10032 (Door seal)
Near Graham, WA 98338
Branden W.
Job Details: 11/20/2020
WASHER-FRONT LOA LG WM5000HVA Tech was assigned as a helper;
Near Spanaway, WA 98387
Jacob P.
Job Details: 11/20/2020
DISHWASHER GE GDT695SMJ2ES Customer concern of panel falling off. Found control panel cover broken causing it to fall off. Needs new control panel cover. ; ordrng 1 WD34X21699 (Control panel cover)
Near Tacoma, WA 98467
Nick R.
Job Details: 11/17/2020
DISHWASHER MAYTAG MDB8989SHZ0 Installed new soap dispenser cycle tested all checks good
Near Tacoma, WA 98404
Nick R.
Job Details: 11/17/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3 Preformed pm check cycle tested all checks good
Near University Place, WA 98466
Jacob P.
Job Details: 11/17/2020
DRYER-ELECTRIC GE GFDS170EH1WW "Installed previously ordered front and rear bearing and lint trap. Also installed belt that previous tech ordered. Test cycled, all checks ok."
Near Tacoma, WA 98407
Jacob P.
Job Details: 11/17/2020
WASHER-FRONT LOA WHIRLPOOL WFW94HEAW0 Customer concern of F6E1 error (communication error between CCU and MCU). Found shorted MCU causing error. Needs new MCU. Customer declined repair at this time.
Near Tacoma, WA 98404
Nick R.
Job Details: 11/17/2020
WASHER-FRONT LOA LG WM3170CW Preformed pm check cycle tested all checks good
Near DuPont, WA 98327
Jacob P.
Job Details: 11/17/2020
DISHWASHER LG LDF8072ST "Installed previously ordered roller. Test cycled, all checks ok."
Near DuPont, WA 98327
Jacob P.
Job Details: 11/17/2020
RANGE KENMORE 79097454802 "Installed previously ordered infinite switch. Test cycled, all checks ok."
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 11/17/2020
DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 01 "Customer concern of dryer not heating. Found open heating element causing no heat. Also found seized idler pulley and front left roller. Replaced heating element, idler pulley and roller. Cleaned and lubed other 3 rollers. Test cycled, all checks ok. ; used 1 Dc97-16782a (Roller), 1 Dc97-14486a (Heating element), and 1 Dc93-00634a (Idler pulley) from stock"
Near Puyallup, WA 98374
Nick R.
Job Details: 11/17/2020
DRYER-ELECTRIC KENMORE 110.6690169 "Installed new thermal fuse cycle tested found dryer with poor airflow, cleaned all lint out of the dryer. Dryer still has bad airflow advised customer to have vents cleaned before use. Everything else works as intended"
Near Enumclaw, WA 98022
Branden W.
Job Details: 11/17/2020
DISHWASHER SAMSUNG DW80K7050UG/AA 03 "Customer concern is that dishwasher will not work. Tested in rinse cycle, auto self check cycle and normal cycles. All ops as designed at this time. Did find airgap leaking. Advised that there is a restriction from airgap to disposal. Found no issues with dishwasher."
Near Tacoma, WA 98405
Jacob P.
Job Details: 11/17/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Customer concern of unit not washing dishes. Found loose connection at control board causing no voltage to wash pump. Secured connection. Test cycled, all checks ok."
Near Buckley, WA 98321
Branden W.
Job Details: 11/17/2020
WASHER-TOPLOAD SAMSUNG WA48J7770AP/A2 02 Customer concern is that washer will not spin and shakes. Produces error in spin. Found wash basket loose causing washer to be out of balance. Basket hub nut loose. Added loctite and tightened nut. Cycle tested. All checks good.
Near Tacoma, WA 98445
Nick R.
Job Details: 11/17/2020
DRYER-ELECTRIC WHIRLPOOL WED4800XQ1 Customer concern that dryer won't start. Found an open thermal fuse causing dryer not to start needs new thermal fuse. Installed thermal fuse cycle tested all checks good. ; used 1 WP3392519 (FUSE-THRML) from stock
Near Spanaway, WA 98387
Nick R.
Job Details: 11/17/2020
WASHER-TOPLOAD MAYTAG MVWC415EW1 Installed new belt clutch and transmission cycle tested all checks good
Near Eatonville, WA 98328
Jacob P.
Job Details: 11/17/2020
WASHER-TOPLOAD GE GTW460ASJ5WW "Installed previously ordered drain pump. Test cycled, all checks ok."
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 11/17/2020
RANGE SAMSUNG NE59J7630SS/AA 03 Customer concern of display on unit flashing and some segments not working. Found shorted display causing concern. Needs new display. Advised customer that part is back ordered and may take awhile to arrive. ; ordrng 1 DE07-00129A (Display)
Near Bonney Lake, WA 98391
Nick R.
Job Details: 11/17/2020
WASHER-TOPLOAD LG WT7200CW "Installed new control board, washer will not power on. Following Lg diagnostic, it says if replacing control board doesn't fix order display board, needs display board. ; ordrng 1 EBR78538807 (Display board)"
Near Graham, WA 98338
Branden W.
Job Details: 11/17/2020
WASHER-FRONT LOA SAMSUNG WF45K6500AW/A2 11 "Customer concern is that washer will intermittently not complete the spin cycle. Cycle tested with a load of towels on extra high speed spin. Washer stumbled at first balance check (50 to 100 rpm) for 5 minutes. After first check, spin cycle ran as normal. Per STG. Need to replace mems sensor and perform recalibration. Ordering new mems sensor. Next appointment 11/25 8-12; ordrng 1 DC93-00278A (ASSY MODULE;MEMS SENSOR)"
Near Enumclaw, WA 98022
Branden W.
Job Details: 11/17/2020
WASHER-FRONT LOA SAMSUNG WF45M5500AZ/A5 Customer concern is that washer never spins out. Clothes always wet. Unit producing 3C error in service cycle. Cycle tested with a load of towels. Found tub shocks worn allowing unit to bounce too much causing unit to take a long time to initiate spin cycle. Needs new shocks. When washer does spin it stops at 500 rps with 3C error. Per Samsung. Needs new inverter board assembly. Next appointment is 11/25 10-2; ordrng 1 DC92-01982A (ASSY PCB KIT) and 2 DC66-00470B (DAMPER SHOCK REAR)s and 2 DC66-00470A (DAMPER SHOCK;FRONT)s
Near Tacoma, WA 98407
Jacob P.
Job Details: 11/17/2020
WASHER-FRONT LOA FRIGIDAIRE ATF8000FS1 "Installed previously ordered inlet valve. Unit now fills, but no drum movement. Found no voltage out of control board to MCU, found shorted MCU causing no voltage to motor. Needs new control board and MCU.; ordrng 1 134743500 (MCU) and 1 137007000 (Control board), states that autho needed"
Near Fife, WA 98424
Branden W.
Job Details: 11/17/2020
WASHER-FRONT LOA SAMSUNG WV55M9600AV/A5 03 "Installed new lid handle on upper washer. Cycle tested upper washer. Upper washer leaking from fabric softener dispenser. Needs new seal guide per STG. Needs 2 techs for 3 or 4 hours to perform repair. Auth needed. ; ordrng 1 DC62-00702A (SEAL CAP GUIDE), states that autho needed"
Near Puyallup, WA 98373
Branden W.
Job Details: 11/17/2020
WASHER-TOPLOAD GE GTW680BSJ4WS Customer concern is that washer will intermittently turn itself on. Also intermittently does not spin. Found main board losing signal to pressure switch intermittently. Needs new main board. Next appointment 11/23 8-12; ordrng 1 WH22X29345 (UI & CONTROL BOARD)
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 11/17/2020
DISHWASHER WHIRLPOOL DU890SWLQ0 "Installed previously ordered spray arm. Customer advised that door is also hard to close, door seal is worn, timer is hard to turn, buttons are hard to push, soap dispenser doesn't open sometimes, heating element is either too hot or not hot enough, motor is too loud, doesn't always drain completely and dishes aren't coming out clean. Needs new door frame, tub, door seal, wash pump, timer, console, insert, switch, heating element and console. Console and insert are discontinued. Ahs to supply parts. ; ordrng 1 WPW10509257 (Door seal) and 1 WP9743028 (Door frame) and 1 3385508 (Insert) and 1 8269367 (Switch) and 1 WP8535368 (Timer) and 1 3384063 (Console) and 1 W10082653 (Tub) and 1 WPW10082894 (Heating element) and 1 WPW10247394 (Wash pump), states that autho needed"
Near Tacoma, WA 98409
Jacob P.
Job Details: 11/17/2020
WASHER-FRONT LOA KENMORE 11047532601 Customer concern of unit not draining. Found impeller separated from drain pump causing no drain. Needs new drain pump. Collected $75 deductible via check. ; ordrng 1 WPW10730972 (pump-water)
Near University Place, WA 98466
Jacob P.
Job Details: 11/17/2020
RANGE LG LRG3193BD/00 Customer concern of segments in display missing and oven temps off. Found multiple segments in display burnt out and oven temps a little low. Adjusted oven temps up. Instructed customer on how to adjust temperature. Needs new display board. Advised customer that part is out of stock and may take awhile to arrive. ; ordrng 1 AGM73329018 (Display board)
Near Puyallup, WA 98372
Nick R.
Job Details: 11/17/2020
DISHWASHER FRIGIDAIRE FGID2466QF6A Customer concern that spray arm is broken. Found lower spray has broken causing the dishwasher to not wash properly. Needs new spray arm ; ordrng 1 5304507158 (Lower spray arm)
Near Puyallup, WA 98374
Nick R.
Job Details: 11/17/2020
RANGE SAMSUNG NE59J3421SS/AA "Customer concern that ranges front left burner doesn't work found the front left burner open. Causing burner not to heat, needs new burner ; ordrng 1 DG47-00043B (Front left burner)"
Near Spanaway, WA 98387
Branden W.
Job Details: 11/17/2020
WASHER-TOPLOAD MAYTAG MVWB835DW0 Customer concern is that washer will not drain. Found debris lodged in drain pump causing unit to not drain. Cleaned pump. Cycle tested. All checks good.
Near Graham, WA 98338
Branden W.
Job Details: 11/17/2020
WASHER-FRONT LOA SAMSUNG WF448AAP/XAA 04 Installed new drain pump. Cycle tested. All checks good.
Near Puyallup, WA 98375
Branden W.
Job Details: 11/17/2020
RANGE GE PB911SJ2SS Installed new burner. Cycle tested. All checks good.
Near Puyallup, WA 98374
Nick R.
Job Details: 11/17/2020
DRYER-ELECTRIC WHIRLPOOL WED7300DW0 "Customer concern that dryer has really long dry times. Found tons of lint in dryer restricting airflow, causing long dry times. Vacuumed lint out of dryer. Ran airflow test still came back with poor airflow. Advised customer to have vents cleaned before use."
Near Spanaway, WA 98387
Jacob P.
Job Details: 11/17/2020
DISHWASHER WHIRLPOOL WDF520PADB7 Customer concern of unit not drying dishes. Found heating element unplugged and no rinse aid in dishwasher. While plugging in heating element found that power cord is taped to machine. Installed wire nuts on power cord. Plugged in heating element and filled rinse aid. All checks ok. Advised customer that rinse aid is required for proper wash and drying results.
Near Tacoma, WA 98444
Jacob P.
Job Details: 11/17/2020
WASHER-TOPLOAD KENMORE 11020022013 "Customer concern that unit won't spin. Found bad actuator causing no spin. Replaced actuator. Test cycled through rinse and spin, all checks ok. ; used 1 WPW10006355 (ACTUATOR) from stock"
Near Tacoma, WA 98405
Jacob P.
Job Details: 11/17/2020
DRYER-ELECTRIC KENMORE UNAVAILABLE "No model or serial tag. Customer concern of dryer not working. Started dryer, everything functioning fine. Ran air flow test, failed. Advised customer vent from back of dryer to outside needs to be cleaned. Dryer functioning as designed."
Near Tacoma, WA 98405
Nick R.
Job Details: 11/17/2020
WASHER-FRONT LOA SAMSUNG WF45K6500AV/A2 11 Installed new door boot cycle tested all checks good
Near Sumner, WA 98391
Nick R.
Job Details: 11/17/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer concern that dishwasher isn't washing the dishes. Unable to verify concern tested dishwasher multiple times, found no issues. Dishwasher works as intended. Advised customer to use a vinegar in a cup to help with the smell. Also Advised customer to call back if problem comes back."
Near Tacoma, WA 98405
Jacob P.
Job Details: 11/17/2020
WASHER-TOPLOAD KENMORE 11092586210 "Customer concern of unit not working and maybe a leak. Found worn dog agits causing no agitation and worn hose seal causing leak at valve. Replaced hose seal, still leaking. Advised customer they will need new hoses. Left water turned off. Replaced dog agits. Test cycled, all checks ok. ; used 1 80040 (AGITATOR DOGS) from stock"
Near Graham, WA 98338
Branden W.
Job Details: 11/17/2020
WASHER-FRONT LOA SAMSUNG WF448AAP/XAA 04 Installed new drain pump. Cycle tested. All checks good.
Near University Place, WA 98467
Nick R.
Job Details: 11/13/2020
DISHWASHER SAMSUNG DW80M2020US Customer concern that dishwasher runs for a few minutes then shuts down and flashes the normal wash led. Found the dishwasher is leaking from the Inlet valve causing the leak sensor to go off. Needs new Inlet valve. ; ordrng 1 DD81-02265A (Water Inlet.)
Near Graham, WA 98338
Branden W.
Job Details: 11/13/2020
RANGE WHIRLPOOL WEG730H0DS Tech was assigned as a helper;
Near Tacoma, WA 98498
Jacob P.
Job Details: 11/13/2020
DISHWASHER MAYTAG MDB7601AWB "Customer concern of unit turning on by itself, random lights flashing and now unit will not turn on. Found control panel shorted, no voltage out of control board to control panel and broken door latch. Needs new control board, control panel and door latch. Control panel is discontinued. AHS to supply parts. ; ordrng 1 99003385 (Console) and 1 12002710 (Control board) and 1 WPW10130695 (Door latch)"
Near Bonney Lake, WA 98391
Jacob P.
Job Details: 11/13/2020
WASHER-FRONT LOA ELECTROLUX EIFLW55IRR0 Tech was assigned as a helper;
Near Tacoma, WA 98406
Jacob P.
Job Details: 11/13/2020
WASHER-FRONT LOA SAMSUNG WF45K6500AV/A2 Customer concern of display not functioning. Found good voltage to display. Needs new console assy. Advised customer part is factory ordered and may take awhile to arrive.; ordrng 1 DC97-18088T (Console assy)
Near Spanaway, WA 98387
Jacob P.
Job Details: 11/13/2020
DRYER-ELECTRIC SAMSUNG DV50K7500EV/A3 01 "Customer concern of unit making squeaking sound and taking a long time to drive. Customer advised they pulled dryer away from wall and drying seems to be better since then. Found seized idler pulley and right rear roller causing squeaking sound. Replaced idler and roller. Test cycled, checks ok. Ran air flow test, failed. Advised customer that vent from back of dryer to outside needs to be cleaned asap. ; used 1 DC93-00634A (IDLER ASSEMBLY), and 1 DC97-16782A (DRUM ROLLER) from stock"
Near Eatonville, WA 98328
Branden W.
Job Details: 11/13/2020
WASHER-FRONT LOA SAMSUNG WF45R6100AW/US Customer concern is that there is detergent coming from right side of console. Test ran through entire quick wash cycle. Not leaking at this time. Found a TSB about water leaking from detergent drawer. Need to replace with updated drawer and facia per Samsung TSB. Both parts are factory order. Also found drain hose about a foot too far in stanpipe. Corrected and zip tied hose. ; ordrng 1 DC97-21427C (ASSY PANEL DRAWER) and 1 DC97-21423A (ASSY S.DRAWER)
Near Spanaway, WA 98387
Nick R.
Job Details: 11/13/2020
RANGE WHIRLPOOL RF263LXTS3 "Installed infinite switch, cycle tested burn cheeks good. customer said the the front left burner also high on low and low on high. Found a worn infinite switch on the front left burner, needs new infinite switch advised customer that the part is on back order. ; ordrng 1 wp3149400 (Infinite switch)"
Near Graham, WA 98338
Nick R.
Job Details: 11/13/2020
RANGE WHIRLPOOL WEG730H0DS Installed new cooling fan cycle tested all checks good
Near Tacoma, WA 98418
Nick R.
Job Details: 11/13/2020
DRYER-ELECTRIC SAMSUNG DVE50M7450W/A3 "Customer concern that dryer isn't heating, found the dryer with poor airflow. And an open heating element and open high limit. causing dryer not to heat. Called asurion, the denied the repair, said the would be in contact with customer within 1-2 days."
Near DuPont, WA 98327
Jacob P.
Job Details: 11/13/2020
RANGE KENMORE 79097454802 "Customer concern of front left burner doesn't heat on lower settings and burning smell. Found burnt infinite switch not regulating temps. Needs new infinite switch. ; ordrng 1 316436001 (switch,infinite lrg)"
Near Puyallup, WA 98375
Branden W.
Job Details: 11/13/2020
DRYER-ELECTRIC ROPER RED4640YQ1 Installed new timer. Cycle tested on all settings. All checks good.
Near Tacoma, WA 98465
Jacob P.
Job Details: 11/13/2020
WASHER-FRONT LOA KENMORE 79641072311 "Customer concern of unit not draining. Found broken impeller in drain pump causing no drain. Replaced drain pump. Test cycled, all checks ok. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
Near Tacoma, WA 98409
Nick R.
Job Details: 11/13/2020
DRYER-ELECTRIC SAMSUNG DVE50M7450W/A3 Customer concern that door seal is falling apart. Found door seal around glass is worn and coming off needs door seal ; ordrng 1 DC62-00339A (Door seal)
Near Gig Harbor, WA 98335
Branden W.
Job Details: 11/13/2020
WASHER-FRONT LOA MAYTAG MVWB850YW1 Customer concern is that washer is loud in the wash and spin cycle. Found failed tub bearing causing noise. Needs new bearing kit. Needs authorization. ; ordrng 1 W10435302 (bearing)
Near University Place, WA 98467
Jacob P.
Job Details: 11/13/2020
RANGE SAMSUNG NE58F9500SS/AA "Installed previously ordered convection motors and blades. Test cycled, all checks ok."
Near Bonney Lake, WA 98391
Branden W.
Job Details: 11/13/2020
WASHER-FRONT LOA ELECTROLUX EIFLW55IRR0 Installed new door boot. Cycle tested. No leaks. All checks good.
Near Tacoma, WA 98445
Jacob P.
Job Details: 11/13/2020
WASHER-FRONT LOA MAYTAG MHW5100DW0 "Customer concern of unit starting by itself. Performed key encoder test, found ui shorted. Needs new ui board. ; ordrng 1 W10859004 (UI board)"
Near Lake Tapps, WA 98391
Branden W.
Job Details: 11/13/2020
DRYER-ELECTRIC KENMORE 11069133413 Customer concern is that dryer makes a squealing noise. Found seized idler pulley causing noise. Replaced pulley. Vacuumed inside of dryer. Cycle tested. All checks good. ; used 1 W10837240 (BRACKET) from stock
Near Graham, WA 98338
Branden W.
Job Details: 11/13/2020
DRYER-ELECTRIC ELECTROLUX EIED55HIW0 Installed new heating element. Vacuumed inside of dryer. Reversed dryer door. Customer no longer wants washer door reversed. Cycle tested dryer. All checks good.
Near Puyallup, WA 98375
Nick R.
Job Details: 11/13/2020
DRYER-ELECTRIC SAMSUNG DVE52M7750W/A3 "Customer concern that dryer comes on but won't turn. Found the motor relay stuck. Causing dryer not to start, needs new control board. ; ordrng 1 DC92-01729Q (Control board)"
Near Olympia, WA 98513
Jacob P.
Job Details: 11/13/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EP/A3 "Installed previously ordered motor and blower assy. Test cycled, all checks ok."
Near Olympia, WA 98502
Jacob P.
Job Details: 11/13/2020
DISHWASHER KITCHENAID KUDL03IVWH4 "Installed previously ordered control board and console. Test cycled, all checks ok."
Near Puyallup, WA 98374
Nick R.
Job Details: 11/13/2020
DRYER-ELECTRIC SAMSUNG DVE45M5500Z/A3 Installed new control board cycle tested all checks good
Near Olympia, WA 98501
Jacob P.
Job Details: 11/13/2020
WASHER-FRONT LOA KENMORE 79641682610 "Customer concern of unit leaking intermittently, shaking in the spin cycle and burning rubber smell. Inspected door boot, wire harness, pumps, valves, internal and external hoses, control boards and rotor and stator. No signs of burn marks or bad smells. No sign of water inside machine. Found signs of water out of rear vent and down front panel. Advised customer of cleaning door boot and door glass and running clean cycle regularly. Also advised that unit shaking while getting up to high speed spin is normal, machine will balance itself out. Machine functioning as designed at time of service."
Near Spanaway, WA 98387
Branden W.
Job Details: 11/13/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EW/A3 03 "Customer concern is that dryer takes multiple cycles to dry. Ran airflow test, test failed. Ran temperature test. Unit heating to 200deg. Advised that poor airflow is causing long dry times. Dryer operating as designed. Advised to remove periscope duct between dryer and wall and use 4 inch round ducting as it will be less restrictive."
Near Tacoma, WA 98406
Nick R.
Job Details: 11/13/2020
DISHWASHER SAMSUNG DW80K5050USAA/ 01 Installed new door latch cycle tested all checks good
Near Tacoma, WA 98405
Nick R.
Job Details: 11/13/2020
WASHER-FRONT LOA KENMORE 79641073311 "Customer concern that washer keeps getting an OE error code, ( drain error). Found a worn drain pump causing washer not to drain needs new drain pump. Installed new drain pump cycle tested all checks good ; used 1 4681EA2001T (DRAIN PUMP) from stock"
Near Olympia, WA 98503
Jacob P.
Job Details: 11/13/2020
WASHER-TOPLOAD KENMORE 11092292100 "Replaced fill hoses with upgraded braided hoses. Test cycled, all checks ok. ; used 1 3805FFSS-2 (FILL HOSE 2 PACK 5' SS) from stock"
Near Puyallup, WA 98371
Nick R.
Job Details: 11/13/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed new wash pump cycle tested all checks good
Near Orting, WA 98360
Nick R.
Job Details: 11/13/2020
DISHWASHER GE GSD5960G02SS Installed slide henge cycle tested all checks good
Near Spanaway, WA 98387
Nick R.
Job Details: 11/13/2020
DRYER-ELECTRIC SAMSUNG DVE52M7750V/A3 Customer concern that dryer isn't heating. Found dryer with incorrect voltage. Advised customer to call an electrician everything else works as intended on dryer
Near Gig Harbor, WA 98332
Branden W.
Job Details: 11/13/2020
WASHER-TOPLOAD FISHER PAYKEL n/a Customer concern is that washer leaks a small amount of water from the bottom front. Cycle tested numerous times on all water levels. Unable to get washer to produce a leak. Only signs of water is at shaft seal on drain pump. No active leaks found. Advised to call if issues return.
Near Puyallup, WA 98373
Branden W.
Job Details: 11/11/2020
WASHER-FRONT LOA GE GFWS1700H1WW Customer concern is that washer trips circuit breaker. Found washer only drawing 3.2 amps from motor under load. Heater drawing 7.2 amps. Unable to get unit to trip breaker at this time. Per GE TSB HL07-15 needs new line filter kit. Part shows as back ordered. Unable to reschedule at this time. ; ordrng 1 WH49X25114 (SRV-LINE FILTER KIT)
Near Eatonville, WA 98328
Branden W.
Job Details: 11/11/2020
OVEN-WALL JENN-AIR JJW9830DDS "Customer concern is that after power outage, oven fails to power on. Found 240v to main board. No output from board. Needs new main board. Board is NLA. AHS to provide part. ; ordrng 1 74008523 (CONTROL, DOUBLE CONVECT)"
Near Puyallup, WA 98375
Branden W.
Job Details: 11/11/2020
RANGE GE PB911SJ2SS Customer concern is that front right burner only works on outer portion. Found center element of burner open. 240v to element. Needs new burner assembly. ; ordrng 1 WB30T10130 (range 12 haliant sur)
Near Tacoma, WA 98498
Jacob P.
Job Details: 11/11/2020
DISHWASHER KENMORE 66513763K600 Customer complaint of dishwasher not cleaning well. Found worn blades on wash pump causing low water movement to spray arms. Needs new sump assy. Advised customer part is out of stock and may take awhile to arrive. ; ordrng 1 WPW10780877 (Sump assy)
Near Olympia, WA 98503
Jacob P.
Job Details: 11/11/2020
WASHER-FRONT LOA KENMORE 11042924200 Customer concern of start button not always working. Found worn start button causing intermittent failure. Needs new ui board and button. ; ordrng 1 WP8181699 (UI board) and 1 8181677 (Button)
Near Lacey, WA 98516
Jacob P.
Job Details: 11/11/2020
WASHER-TOPLOAD KENMORE 11027072601 Customer concern of unit going out of balance no matter what. Found very worn suspension rods causing machine to go out of balance. Needs new suspension rods. ; ordrng 1 W10820048 (Suspension rods)
Near Orting, WA 98360
Branden W.
Job Details: 11/11/2020
COOKTOP GE JGP328SEJ1SS Installed new ignitors. Tested burners x30. Lights properly. All checks good.
Near Buckley, WA 98321
Nick R.
Job Details: 11/11/2020
DRYER-ELECTRIC GE GTD65EBSJ3WS Installed new control board and Inlet control thermistor cycle tested all checks good
Near Tacoma, WA 98407
Nick R.
Job Details: 11/11/2020
DRYER-ELECTRIC MAYTAG 110MEDC415EW Customer concern that dryer doesn't dry on low and medium. Ran airflow test came back good. Cycle tested on low. (Temps cycled at 90°- 165°) cycle tested on medium ( temps cycled at 95° -180°) cycle tested on high ( temps cycled at 95°- 190°) unable to confirm customer concern dryer works as intended.
Near Spanaway, WA 98387
Branden W.
Job Details: 11/11/2020
DRYER-ELECTRIC KENMORE 11068002010 "Customer concern is that dryer makes grinding noise. Found seized idler pulley causing noise. Replaced pulley. Vacuumed inside of dryer. Cycle tested. All checks good. ; used 1 279640 (PULLEY,IDLER) from stock"
Near Olympia, WA 98513
Jacob P.
Job Details: 11/11/2020
DISHWASHER GE GDT695SMJ0ES "Installed previously ordered heating element and updated software. Test cycled, all checks ok."
Near Olympia, WA 98503
Jacob P.
Job Details: 11/11/2020
WASHER-TOPLOAD KENMORE 11025132411 "Customer concern of unit not filling with enough water. Performed calibration and test mode on machine. Test cycled with a load, all checks ok."
Near Tumwater, WA 98501
Jacob P.
Job Details: 11/11/2020
WASHER-TOPLOAD WHIRLPOOL WTW8500DC2 "Test cycled machine, all checks ok."