Service History 25

Near Tumwater, WA 98512
Jacob P.
Job Details: 09/23/2020
DISHWASHER JENN-AIR JDB1270AWY "Customer complaint of broken door glass and broken door spring. Customer stated that door springs broke, causing the door to fall to the ground and shatter the door glass. Needs new door cables and door glass.; ordrng 2 WP99003446 (Door cable)s and 1 99003422 (Door glass)"
Near Olympia, WA 98502
Jacob P.
Job Details: 09/23/2020
DRYER-ELECTRIC MAYTAG MEDX655DW1 Customer complaint of dryer not turning on. Found stuck centrifugal switch in motor causing no start and voltage being sent to heating element constantly. Left machine unplugged. Needs new motor.; ordrng 1 279827 (Motor)
Near Olympia, WA 98512
Jacob P.
Job Details: 09/23/2020
DISHWASHER GE PDT760SSJ7SS "Customer complaint of soap not dissolved after running a cycle and one button broken on control panel. Customer stated soap will dissolve after running 2 cycles. Tested water temps at sink, 115. Tested water temps in unit, 95. Test cycled unit, spray arms moving properly. Dishwasher is very dirty, obviously misused. Spray arms filled with debris. Advised customer we will submit to warranty company to see if they will replace spray arms. Advised broken button would more than likely not be covered due to failure not being normal wear and tear.; ordrng 1 WD22X20230 (Lower spray arm) and 1 WD22X20189 (Upper spray arm) and 1 WD34X24296 (Console) and 1 WD35X21800 (Buttons), states that autho needed"
Near Olympia, WA 98506
Jacob P.
Job Details: 09/23/2020
WASHER-TOPLOAD KENMORE 79631423410 "Customer complaint of unit not spinning clothes out, states clothes are still dripping wet. Test cycled through rinse and spin, found worn suspension rods causing machine to shake and go out of balance. Needs new suspension rods.; ordrng 4 4902EA1002P (Suspension rods)s"
Near Lacey, WA 98503
Jacob P.
Job Details: 09/23/2020
DISHWASHER GE GDT695SMJ0ES "Customer complaint of unit not powering on. Found solid diagnostic light on main control. Per GE support, loss of communication between control board and UI board. Needs new UI board.; ordrng 1 WD21X23462 (UI Board)"
Near Olympia, WA 98503
Jacob P.
Job Details: 09/23/2020
RANGE FRIGIDAIRE LGEF3045KFJ "Customer complaint of unit erroring out. Found unit produces F11 error (shorted key) after being plugged in for a short amount of time. Needs new control board and overlay. Found control board out of stock. AHS to supply parts.; ordrng 1 5304495520 (Control board) and 1 316419821 (Overlay), states that autho needed"
Near Olympia, WA 98513
Jacob P.
Job Details: 09/23/2020
DISHWASHER SAMSUNG DW80K5050US/AA 02 Customer complaint of no power to dishwasher. Found good voltage to control board. 5v dc out of control to console. Needs new console. Console is out of stock. Advised customer it may be awhile before we receive it.; ordrng 1 DD82-01347C (Console)
Near Buckley, WA 98321
Branden W.
Job Details: 09/23/2020
DISHWASHER FRIGIDAIRE LFID2426TF2A Installed new main board. Unit will start cycle then error with communication failure to touchpad. Needs new touchpad board. ; ordrng 1 5304518467 (SWITCH ASSEMBLY)
Near Gig Harbor, WA 98332
Branden W.
Job Details: 09/23/2020
WASHER-TOPLOAD MAYTAG MVWB880BW0 Complaint that washer constantly drips from fill log and leaks from front left corner. Found inlet valve not closing completely allowing water to trickle in washer. Needs new fill valve assembly. Found leak caused from splash over when detergent dispenser is being flushed. Needs new tub ring and dispenser assembly. ; ordrng 1 WPW10550152 (RING-TUB) and 1 WPW10552116 (DISPENSER) and 1 W10440786 (SUSPENSION)
Near Eatonville, WA 98328
Branden W.
Job Details: 09/23/2020
WASHER-FRONT LOA WHIRLPOOL WFW6620HC0 Complaint that cycle selection is not possible as no buttons respond. Found failed console assembly. Needs new console. Customer to have washer accessible for repair. Next service 10/1 8-12; ordrng 1 W11324037 (Console)
Near Graham, WA 98338
Branden W.
Job Details: 09/23/2020
DRYER-GAS KITCHENAID KGYE678BAL0 Complaint that dryer does not heat. Found open hi limit thermostat causing no heat. Wrong thermostat previously installed. Needs new hi limit and operating thermostats. Needs auth. ; ordrng 1 279048 (THRMST-FIX) and 1 WP3387134 (Operating thermostat)
Near Auburn, WA 98002
Branden W.
Job Details: 09/23/2020
DISHWASHER MAYTAG MDB7749SBM3 Complaint that dishwasher will not start a cycle and not able to choose cycles. Found most cycle buttons and start button unresponsive. Needs new console assembly. Collected 60.00 deductible via cash. ; ordrng 1 W10811169 (PANEL-CNTL)
Near Graham, WA 98338
Branden W.
Job Details: 09/23/2020
DISHWASHER KENMORE 66513032K110 Installed new wash pump. Found debris plugging holes on lower wash arm. Needs new wash arm. ; ordrng 1 WPW10342792 (ARM-SPRAY)
Near Graham, WA 98338
Branden W.
Job Details: 09/23/2020
DISHWASHER AMMNA n/a Complaint that dishwasher does not wash. Found 120v to wash pump but pump fails to run. Needs new wash pump. Next service 10/5 8-2; ordrng 1 W10902322 (MOTOR-PUMP) and 1 WPW10538166 (GROMMET)
Near Buckley, WA 98321
Branden W.
Job Details: 09/23/2020
DRYER-ELECTRIC GE GTD75ECPL0DG Complaint that dryer makes a thumping noise after about 20 minutes of running. Noise is not consistent. Needs new bearings and glides. Next service 10/2 10-2; ordrng 1 WE03X23875 (Bearing top assembly) and 1 WE3M33 (SHAFT & BRACKET ASS'Y) and 1 WE12M29 (DRYER DRUM DRIVE BELT)
Near Olympia, WA 98513
Jacob P.
Job Details: 09/18/2020
RANGE GE JBS160J2AD "Installed previously ordered infinite switch. Test cycled, all checks ok."
Near Lacey, WA 98513
Jacob P.
Job Details: 09/18/2020
WASHER-FRONT LOA SAMSUNG WF45K6200AZ/A2 11 "Customer complaint of unit not filling. Turned machine on, fills fine. Test cycled drain, checks ok. Cycle tested ×5, all checks ok. Customer also stated that power button is hard to push. Found control board not clipped into control panel all the way. Secured control board. Test cycled, all checks ok."
Near Lakewood, WA 98498
Jacob P.
Job Details: 09/18/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 "Customer complaint of unit not draining. Found debris in drain hose before drain pump. Removed debris. Test cycled, all checks ok"
Near Tacoma, WA 98407
Nick R.
Job Details: 09/18/2020
DRYER-ELECTRIC MAYTAG MEDC215EW1 "Customer complaint that dryer doesn't fully dry clothes. Found dryer with no airflow while the vent is attached to the dryer, while back vent is disconnected the dryer has good airflow, advised customers to have vents cleaned. Everything else works as intended."
Near Tacoma, WA 98407
Nick R.
Job Details: 09/18/2020
OTHER GE PFS22MIWBWW Preformed pm check cycle tested all checks good.
Near Roy, WA 98580
Nick R.
Job Details: 09/18/2020
DRYER-ELECTRIC KENMORE 11064952300 Preformed pm check cycle tested all checks good
Near Enumclaw, WA 98022
Branden W.
Job Details: 09/18/2020
DISHWASHER KENMORE 66515112K211 Complaint that dishwasher does not wash well and takes over an hour. Cycle tested dishwasher. Found unit not filling enough causing wash pump to suck in air and cavitate. Took inlet hose off at dishwasher. Screen clear. Turned hose on into a backet. Very low water volume. Advised customer of water pressure issues. Also advised that 1 hour is the shortest wash cycle on dishwasher. Dishwasher operating as designed. Just not enough water volume to dishwasher.
Near Buckley, WA 98321
Branden W.
Job Details: 09/18/2020
WASHER-TOPLOAD GE WPRE6150K2WT "Complaint that washer makes noise and doesn't finish cycle. Cycle tested washer. Found failed transmission drive bearing causing shaft to wobble and make noise. Needs new transmission, belt, pulley and hub nut. Declined to repair at this time."
Near Roy, WA 98580
Nick R.
Job Details: 09/18/2020
OTHER KENMORE 1069731680 Preformed pm check cycle tested all checks good :
Near Graham, WA 98338
Nick R.
Job Details: 09/18/2020
DRYER-ELECTRIC SAMSUNG DV48J7770EP/A2 01 "Customer complaint of dryer making a squealing sound. Found one back roller and one front roller seized up causing sound, replaced both rollers cycle tested all checks good. ; used 2 DC97-16782A (DRUM ROLLER) from stock"
Near Puyallup, WA 98375
Nick R.
Job Details: 09/18/2020
DRYER-ELECTRIC KENMORE 79681182310 "Installed new lit screen, lint screen cover, and lint screen housing. cycle tested all checks good. Customer went to take a shower i called for him several times and couldn't get him to come out, left a note explaining everything I done."
Near Puyallup, WA 98372
Branden W.
Job Details: 09/18/2020
DISHWASHER MAYTAG MDB4949SDM2 Complaint that dishwasher does not wash well. Found F6 E1 water supply error stored. Found water pressure to dishwasher to low causing dishwasher to only partially fill and not wash with proper pressure. Also cleaned debris from drain pump causing noise and slow drain. Advised customer that water supply is issue. No issue found with dishwasher.
Near Tacoma, WA 98444
Jacob P.
Job Details: 09/18/2020
DRYER-ELECTRIC MAYTAG MEDC215EW1 "Customer complaint of unit not starting. Found open thermal fuse causing no power. Replaced thermal fuse. Customer also stated that dryer runs continuously, they manually have to turn timer to turn it off. Needs new timer.; ordrng 1 WPW10185982 (Timer), used 1 WP3392519 (Thermal fuse) from stock"
Near Graham, WA 98338
Branden W.
Job Details: 09/18/2020
DRYER-ELECTRIC FRIGIDAIRE FASE7074LAAA Complaint of E64 error. Found open heating element causing error. Needs new element assembly. Next service 9/22 1-5; ordrng 1 134792700 (HEATER)
Near Lacey, WA 98516
Jacob P.
Job Details: 09/18/2020
RANGE JENN-AIR JDS8850CDS01 Customer complaint of unable to change Temps. Found top half of number pad unresponsive. Needs new control panel.; ordrng 1 W10314414 (Control panel)
Near Graham, WA 98338
Branden W.
Job Details: 09/18/2020
RANGE LG LSE4615ST/00 Complaint that both right side burners turn themselves off. Front left starting to do the same. Needs new infinite switches. ; saved tckt
Near Olympia, WA 98502
Jacob P.
Job Details: 09/18/2020
WASHER-FRONT LOA SAMSUNG WF448AAP/XAA Customer complaint of excessive vibration and noise. Found control board cover sitting on top of drum. Secured control board cover. Also found worn shocks causing loud clicking sound when spinning. Needs new shocks.; ordrng 4 DC66-00470A (Shock)s
Near Graham, WA 98338
Branden W.
Job Details: 09/18/2020
WASHER-FRONTLOAD LG n/a "Complaint that washer leaks. Found hot valve leaking water. Needs new hot valve. Washer on built in pedestal. Customer to have washer accessible for repair. ; ordrng 1 5220FR2006H (VALVE ASSEMBLY,INLET)"
Near Buckley, WA 98321
Branden W.
Job Details: 09/18/2020
WASHER-FRONT LOA KENMORE 41741102000 Complaint that washer leaks. Found hose from tub to pump has a hole causing leak. Also found console broken in several places allowing water to run out of dispenser. Needs new hose and console. ; ordrng 1 137420210 (Console) and 1 134639910 (Hose. Tub to pump)
Near Tacoma, WA 98406
Nick R.
Job Details: 09/18/2020
DRYER-ELECTRIC ROPER REX5634JQ0 Customer complaint that dryer doesn't dry clothes and that it starts as soon as you close the door. ; ordrng 1 WP3395382 (Start switch)
Near Gig Harbor, WA 98335
Nick R.
Job Details: 09/18/2020
DISHWASHER GE GDT580SGF8BB "Customer complaint that dishwasher isn't washing the dishes. Found the dishwasher has a weak wash pump causing the dishwasher not to clean the dishes, needs new wash pump. ; ordrng 1 WD26X23258 (Wash pump)"
Near Graham, WA 98338
Branden W.
Job Details: 09/17/2020
DRYER-ELECTRIC WHIRLPOOL WED9400SW2 "Complaint that dryer is making squealing noise. Found seized idler pulley causing noise. Replaced pulley. Vacuumed inside of dryer. Cycle tested. All checks good. ; used 1 279640 (PULLEY,IDLER) from stock"
Near Steilacoom, WA 98388
Jacob P.
Job Details: 09/17/2020
WASHER-TOPLOAD LG WT5270CW "Customer complaint of unit spinning when it's supposed to be agitating. Checked shifter, checks good. Found drain hose below water level in wall causing siphon condition. Secured drain hose in wall at proper depth. Test cycled, all checks ok."
Near Sumner, WA 98390
Branden W.
Job Details: 09/17/2020
DRYER-ELECTRIC SAMSUNG DV48H7400EW/A2 01 "Installed new board. Also found open heating element causing no heat. Replaced element. Cycle tested. Dryer operates well. Air flow test failed. Advised to have dryer bent cleaned from dryer to outside. Auth L1-37682688065; used 1 DC97-14486A (ELEMENT ASSEMBLY), and 1 279457 (WIRE-SPADE) from stock"
Near Tacoma, WA 98404
Nick R.
Job Details: 09/17/2020
DRYER-ELECTRIC KENMORE 110.850884 Customer complaint that dryer isn't heating. Found dryer with an open heating element causing dryer not to heat needs new heating element. Installed new heating element cycle tested all checks good. Collected 75$ deductable. ; used 1 WP3387747 (ELEMENT) from stock
Near Orting, WA 98360
Nick R.
Job Details: 09/17/2020
DRYER-ELECTRIC SAMSUNG DVE45R6100C/A3 Asurion sent the wrong part. Right part number wrong part. ; ordrng 1 DC92-01729Y (Main control board)
Near Olympia, WA 98513
Jacob P.
Job Details: 09/17/2020
WASHER-TOPLOAD WHIRLPOOL WTW8500DC0 "Customer complaint of f6e3 error (comms error between ui and acu). Per service matters tech sheet, needs new console and control board.; ordrng 1 W10838672 (Console) and 1 W10812418 (Control board), states that autho needed"
Near Buckley, WA 98321
Branden W.
Job Details: 09/17/2020
DRYER-ELECTRIC GE GTD65EBSJ3WS Complaint that dryer shuts off before clothes are completely dry. Cycle tested dryer. Good temps. Found very slight airflow restriction caused by dryer being too close to wall. Pulled dryer out about an inch. Air flow now good. Cleaned sensor bars. Good temps. Advised about cycle option to change dry level. Dryer ops as designed.
Near Lacey, WA 98516
Jacob P.
Job Details: 09/17/2020
WASHER-TOPLOAD WHIRLPOOL WTW7300DW1 "Customer complaint of unit making loud sound. Found drain pump causing noise, no debris inside drain pump. Needs new drain pump.; ordrng 1 W10876600 (Drain pump)"
Near Olympia, WA 98513
Jacob P.
Job Details: 09/17/2020
RANGE KENMORE 79078763401 "Customer complaint of strong gas odor. Found hinges extended and door seal worn causing gas to escape from oven cavity. Needs new hinges and door seal.; ordrng 1 5304445976 (Hinge set) and 1 316403101 (Door seal), states that autho needed"
Near Lakewood, WA 98499
Jacob P.
Job Details: 09/17/2020
DISHWASHER FRIGIDAIRE FFBD2406NS0A "Customer complaint of unit not draining. Found debris in drain hose causing no drain. Removed debris. Test cycled, all checks ok."
Near DuPont, WA 98327
Nick R.
Job Details: 09/17/2020
DRYER-ELECTRIC KENMORE 11087562601 "Customer complaint that dryer isn't heating. Found thermal cut off tripped, Causing dryer not to heat. Also found dryer with poor airflow. Needs new thermal cut off. Vacuumed dryer and installed new thermal cut off. Cycle tested all checks good. Advised customer to have vents cleaned.; used 1 279973 (CUTOFF-TML) from stock"
Near Lake Tapps, WA 98391
Branden W.
Job Details: 09/17/2020
WASHER-TOPLOAD MAYTAG MVWB835DW4 Complaint that washer lid is cracked and pieces coming off on left corner at hinge. Needs new lid assembly. Part is factory back order with no ETA given. ; ordrng 1 W11259006 (Lid)
Near Lakewood, WA 98498
Nick R.
Job Details: 09/17/2020
RANGE GE JB256DM1BB Customer complaint that 2 burners on the range doesn't work. Found front left burner open causing burner not to heat needs new front left burner. Also found all four burners receptable are loose causing burners to not work occasionally. Needs 4 new receptables. Rescheduled for 9/23 8am-12pm; ordrng 1 WB30X31058 (Front right burner) and 4 330031 (Receptable)s
Near DuPont, WA 98327
Jacob P.
Job Details: 09/17/2020
RANGE WHIRLPOOL GS440LEMB4 "Customer complaint of left and right door trim pieces falling off, control board intermittently shutting off, and oven still smoking after clean cycle. Found for trim pieces worn drip pan worn. Also found control board randomly losing power. Needs new control board, door trim pieces and drip pan. Control board is discontinued. AHS to supply parts. ; ordrng 1 WP8524252 (Control board) and 1 WP3195097 (Drip pan) and 1 W10761018 (Left door trim) and 1 W10761014 (Right door trim)"
Near Gig Harbor, WA 98332
Jacob P.
Job Details: 09/17/2020
DRYER-GAS GE DDG8280GELWH "Customer complaint of drum not turning. Found seized motor not able to turn either direction. Needs new motor, blower wheel and retainer. Motor out of stock, advised customer it may be awhile before part comes in. 42 years old, poor condition, cream color, 3 cycles, 2 options, 4 heat levels.; ordrng 1 WE17X10010 (Motor) and 1 WE16M15 (Blower wheel) and 1 WE1X688 (Blower wheel retainer)"
Near Graham, WA 98338
Branden W.
Job Details: 09/17/2020
WASHER-TOPLOAD KENMORE 11028522701 Complaint that washer will not fill. Does not spin. Timer not working. Found stripped timer causing it to not turn properly. Found failed lid switch. Found failed water temp selector causing no water to fill. Found worn dog agits. Found agitate winding in motor out of range causing no wash. Found transmission leaking oil into clutch causing poor spin. Needs auth. ; ordrng 1 WPW10184148 (SWTCH-TEMP) and 1 WP8577356 (TIMER) and 1 WP8312709 (CLIP) and 1 WP8318084 (SWITCH-LID) and 1 285785 (CLUTCH) and 1 3360629 (GEARCASE ASY COMP) and 1 285753A (COUPLING) and 1 80040 (WASHER AGITATOR DOGS) and 1 WP661600 (MOTOR-DRVE)
Near Roy, WA 98580
Nick R.
Job Details: 09/17/2020
DISHWASHER GE GDF530PGM0WW "Customer complaint that dishwasher isn't drying dishes. Unable to service dishwasher as it is below floor grade. Advised customer to call back once this dishwasher is out. ; saved tckt , states that autho needed"
Near Spanaway, WA 98387
Branden W.
Job Details: 09/16/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Complaint that does not clean especially the top rack. Found water supply pipe for top rack disconnected at sump. Reconnected pipe. Cleaned spray arms. Cycle tested. Both upper and lower arms moving and spraying properly. All checks ok.
Near Lacey, WA 98513
Jacob P.
Job Details: 09/16/2020
DRYER-ELECTRIC ADMIRAL LNC7543A-80 "Customer complaint of dryer making loud thumping noise. Found front glide bearing fallen off, not worn. Resecured glide bearings. Test cycled, all checks ok."
Near Tacoma, WA 98422
Nick R.
Job Details: 09/16/2020
WASHER-TOPLOAD KENMORE 11023832100 "Customer complaint that washer will not drain and that it doesn't seem to be agitating right. Found a broken lid switch causing washers not to drain, needs new lid switch. Found dog agits are broken and not working as intended. Needs new agitator dogs. Installed new lid switch and dog agits, cycle tested all checks good.; used 1 WP3949238 (SWITCH-LID), and 1 80040 (AGITATOR DOGS) from stock"
Near Tacoma, WA 98407
Nick R.
Job Details: 09/16/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint that dishwasher isn't washing the dishes. Found washpump with a loose connection, causing dishwasher not to wash. Adjusted connection cycle tested all checks good."
Near Enumclaw, WA 98022
Branden W.
Job Details: 09/16/2020
WASHER-TOPLOAD KENMORE 11015962401 "Complaint that washer will not spin. Found broken motor coupler causing no spin. Also found worn dog agits causing poor agitation. Replaced coupler and agits. Cycle tested. All checks good. ; used 1 285753A (COUPLING,MOTOR), and 1 80040 (AGITATOR DOGS) from stock"
Near Enumclaw, WA 98022
Branden W.
Job Details: 09/16/2020
WASHER-FRONT LOA WHIRLPOOL WFW6620HW0 Installed new door boot. Cycle tested in quick wash and rinse. No leaks. All checks good. Left failed part as it caused a water leak.
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 09/16/2020
RANGE KENMORE 79095059311 Installed previously ordered oven pan. All checks ok
Near Puyallup, WA 98373
Nick R.
Job Details: 09/16/2020
WASHER-FRONT LOA SAMSUNG WF45K6500AV/A2 Customer complaint that washer is making a weird noise. Unable to verify complaint. Advised customer to call back if it gets worse. Washer works as intended.
Near Spanaway, WA 98387
Nick R.
Job Details: 09/16/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW "Customer complaint that dryer isn't heating. Found an open heating element causing dryer not to heat, needs new heating element. Installed new heating element cycle tested all checks good.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
Near Tacoma, WA 98404
Jacob P.
Job Details: 09/16/2020
DISHWASHER GE GDF620HMJ2ES "Installed previously ordered control panel. Test cycled, all checks ok"
Near Olympia, WA 98513
Jacob P.
Job Details: 09/16/2020
RANGE GE JBS160J2AD "Customer complaint of front right burner over heating. Found infinite switch not regulating temperatures. Needs new infinite switch. Unable to look up diagram, shows no parts available. Obtained part number from infinite switch itself. ; ordrng 1 WB21X36771 (Infinite switch)"
Near Olympia, WA 98513
Jacob P.
Job Details: 09/16/2020
WASHER-FRONT LOA SAMSUNG WF350ANW/XAA 02 "Customer complaint of unit not spinning, very noisy and piece of door boot found inside washer. Found rear support arms broken. Needs new basket and rear tub. Rear tub is discontinued. AHS to supply parts ; ordrng 1 DC97-15328L (Rear tub) and 1 DC97-15478A (Basket), states that autho needed"
Near Graham, WA 98338
Branden W.
Job Details: 09/16/2020
DISHWASHER KENMORE 66513032K110 Complaint that dishwasher does not clean properly and leaks a small amount of water. Found wash pump has 120v but does not operate causing no wash. Also found worn door seal causing leak. Needs new wash pump and seal. Next service 9/21 1-5; ordrng 1 W10542314 (GASKET) and 1 WPW10510667 (MOTOR-PUMP) and 1 WPW10538166 (GROMMET) and 1 W10445975 (HOSE)
Near Lacey, WA 98503
Jacob P.
Job Details: 09/16/2020
DISHWASHER KITCHENAID KDPE334GBS0 "Installed previously ordered drain pump. Test cycled, all checks ok"
Near Lakewood, WA 98499
Branden W.
Job Details: 09/16/2020
WASHER-TOPLOAD SAMSUNG WA50M7450AW/A4 51 Complaint that cycle time jumps around. Advised time is an estimated time and washer will recalculate during cycle. Time jumping is normal. Cycle tested washer. All ops good.
Near Lacey, WA 98513
Jacob P.
Job Details: 09/16/2020
WASHER-FRONT LOA LG WM3700HWA "Customer complaint that they can't select the normal or bright whites cycle. Found when changing cycle, ui board skips those 2 cycles. Needs new ui board.; ordrng 1 EBR85194701 (UI board)"
Near Tumwater, WA 98501
Jacob P.
Job Details: 09/16/2020
WASHER-FRONT LOA MAYTAG MHW5500FW1 "Customer complaint of unit not draining and door locked. Unlocked door and removed clothes. Found blockage in drain pump filter causing no drain. Removed blockage. Test cycled, all checks ok"
Near Tacoma, WA 98467
Nick R.
Job Details: 09/16/2020
WASHER-TOPLOAD LG WT1101CW "Customer complaint that the washer keeps throwing a UE error code. Washer giving an error code while in the spin cycle with out any clothes. Also tested with a load, washer needs new suspension assy. Also LG service bulletin says to replace control board if the software is out of date, needs new control board.; ordrng 1 AJK72909308 (SUSPENSION ASSEMBLY,SUSPENSION) and 1 EBR76262102 (Control board)"
Near Puyallup, WA 98371
Nick R.
Job Details: 09/16/2020
RANGE ELECTROLUX EW30DF65GSK "Installed control board and knob, cycle tested all checks good."
Near Olympia, WA 98516
Jacob P.
Job Details: 09/16/2020
DRYER-ELECTRIC KENMORE 11060912990 "Installed previously ordered start switch. Test cycled, all checks ok"
Near Bonney Lake, WA 98391
Branden W.
Job Details: 09/16/2020
DISHWASHER MAYTAG MDB8969SDM3 Complaint that dishwasher does not clean as well as it has. Found spray arms clogged with food debris causing them to not rotate. Found no other issues. Needs new spray arms. Next service 9/23 10-2; ordrng 1 W10803178 (ARM-SPRAY) and 1 WPW10605345 (ARM-SPRAY)
Near Olympia, WA 98502
Nick R.
Job Details: 09/16/2020
DRYER-ELECTRIC SAMSUNG DV45H6300EW/A3 01 Customer complaint that dryer is making a squealing noise. Found back roller seized causing loud sound. Replaced both back rollers and shafts. Cycle tested all checks good.; used 2 DC97-16782A (DRUM ROLLER) from stock
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 09/16/2020
WASHER-FRONT LOA KENMORE 11045081400 "Customer complaint of unit leaking. Found clip holding drain and pressure hose broken, causing drain and pressure hose to rub on rear tub creating a hole in both hoses. Needs new drain hose, pressure hose and clip. Advised customer that one part is factory order so it may take a little longer to come in. Collected $75 deductible via check.; ordrng 1 WPW10004260 (Pressure hose) and 1 8182209 (Clip) and 1 WPW10003250 (Drain hose)"
Near Olympia, WA 98512
Jacob P.
Job Details: 09/16/2020
WASHER-TOPLOAD WHIRLPOOL WTW8500DC2 "Customer complaint of white residue on clothes, advised she has been running clean cycles about once a month. Found service bulletin on service matters about this issue. Read service bulletin to customer, advised it may be due to using too much soap. Customer advised that she normally uses a full cup of soap per load. Advised customer of proper detergent levels due to high efficiency machine. Advised to run 2 clean cycles back to back and then run another cycle empty, then use machine with recommended detergent amount. Machine functioning as designed at time of service."
Near Enumclaw, WA 98022
Branden W.
Job Details: 09/16/2020
WASHER-FRONT LOA WHIRLPOOL WFW92HEFC0 "Installed new ACU board, pressure sensor and air trap. Cycle tested. All checks ok."
Near Spanaway, WA 98387
Jacob P.
Job Details: 09/16/2020
WASHER-TOPLOAD GE GTW460ASJ9WW "Customer complaint of unit getting stuck in spin cycle and very noisy. Found transmission has bad bearing and pulley, belt and clutch soaked in oil. Needs new transmission, pulley, clutch and belt.; ordrng 1 WH38X27335 (Transmission) and 1 WH49X25379 (Pulley) and 1 WH01X27538 (Belt) and 1 WH05X24185 (Clutch)"
Near Spanaway, WA 98387
Nick R.
Job Details: 09/16/2020
WASHER-TOPLOAD WHIRLPOOL WTW5000DW1 "Customer complaint that washer will not fill with water. Found the cold water inlet valve stuck closed. Causing washer not to fill with cold water, hot water valve works as intended. Needs new inlet valve. Rescheduled for 9/22 1pm-5pm; ordrng 1 W11210459 (Inlet valve)"
Near Tacoma, WA 98445
Nick R.
Job Details: 09/16/2020
WASHER-TOPLOAD ROPER RTW4516FW1 Customer complaint that washer will not washer clothes. Found a open cold water inlet valve causing washer to time out/ won't advance cycle. Needs new inlet valve ; ordrng 1 W11210459 (Inlet valve)
Near Tumwater, WA 98512
Jacob P.
Job Details: 09/16/2020
DISHWASHER GE GDWT166V00SS "Customer complaint of unit not finishing a cycle and leaking. Found water shut off to unit upon arrival. Turned water on to test, inlet valve leaking terribly. Shut water off. Unable to diagnose further without replacing inlet valve first. Needs new inlet valve, further repairs will be needed.; ordrng 1 WD15X10014 (Inlet valve)"
Near Olympia, WA 98501
Jacob P.
Job Details: 09/16/2020
WASHER-TOPLOAD LG WT5270CW Came to install parts. Hub nut stripped when removing. Needs new hub nut.; ordrng 1 4020FA4208J (Hub nut)
Near Olympia, WA 98506
Jacob P.
Job Details: 09/16/2020
DRYER-ELECTRIC MAYTAG MEDB835DW4 "Customer complaint of AF error (restricted air flow). Ran air flow test with vent on and off, both check ok. Found inlet and outlet thermistor ohms out of range and control board shorted. Needs new thermistor, hi limit and control board.; ordrng 1 Wp8577274 (Thermistor) and 1 Wp8557403 (Hi limit) and 1 W11133021 (Control board)"
Near Puyallup, WA 98372
Branden W.
Job Details: 09/16/2020
DISHWASHER MAYTAG MDB8959SBS3 Complaint of poor wash results. Found dishwasher has very weak wash pump pressure causing poor wash results. Needs new wash pump assembly. Next service 9/22 8-12; ordrng 1 WPW10780877 (PUMP&MOTOR)
Near Buckley, WA 98321
Branden W.
Job Details: 09/16/2020
DISHWASHER FRIGIDAIRE LFID2426TF2A Complaint that dishwasher will not turn on. Found failed control board causing unit to not operate. Needs new control. ; ordrng 1 5304518470 (BOARD)
Near Tumwater, WA 98501
Nick R.
Job Details: 09/16/2020
WASHER-FRONT LOA MAYTAG MHW5500FW1 "Customer complaint that washer locked and can't get clothes out, found a worn pressure sensor, causing washer to constantly run the drain pump. Needs new pressure sensor ; ordrng 1 WPW10448876 (Pressure sensor)"
Near Eatonville, WA 98328
Nick R.
Job Details: 09/16/2020
DISHWASHER KENMORE 66513292K115 "Customer complaint that dishwasher door springs have broken. Found broken door springs, needs new door link.; ordrng 1 8194001 (Link)"
Near Spanaway, WA 98387
Nick R.
Job Details: 09/14/2020
DISHWASHER KENMORE 66514793N510 Preformed PM check cycle tested all checks good
Near Orting, WA 98360
Branden W.
Job Details: 09/14/2020
DISHWASHER GE GLD4408R00WW Complaint that dishwasher does not drain causing it to overfill and leak. Found clogged drain hose causing no drain. Cleared debris from hose. Cycle tested x3. All checks good. Dishwasher not mounted prior to servicing.
Near Roy, WA 98580
Jacob P.
Job Details: 09/14/2020
RANGE GE JB258DM1WW "Installed previously ordered infinite switches. Test cycled, all checks ok"
Near Puyallup, WA 98374
Nick R.
Job Details: 09/14/2020
DRYER-ELECTRIC SAMSUNG DV50K7500EV/A3 01 Intended new display board and new control board. Cycle tested all checks good.
Near Fife, WA 98424
Branden W.
Job Details: 09/14/2020
DISHWASHER KENMORE 66516791792 Complaint that dishwasher leaked. Cycle tested x6. No leaks found. Found suds build up in dishwasher. Advised to run clean cycle. Call if issue returns.
Near Tacoma, WA 98422
Branden W.
Job Details: 09/14/2020
WASHER-FRONT LOA WHIRLPOOL WFW85HEFW1 Installed previously ordered ACU board and pressure switch. Also cleaned debris from pump causing slow drain. Cycle tested with load left in washer on quick wash. All checks good.
Near Lacey, WA 98513
Jacob P.
Job Details: 09/14/2020
WASHER-FRONTLOAD FRIGIDAIRE n/a "Customer complaint of unit not spinning. Test cycled, unit spins. Filled to test machine, unit doesnt drain. Found debris in drain pump filter. Removed debris. Test cycled, all checks ok."
Near Tacoma, WA 98407
Jacob P.
Job Details: 09/14/2020
OTHER KENMORE 79551022.01 "Installed previously ordered ice maker. Test cycled, all checks ok"
Near Tacoma, WA 98498
Jacob P.
Job Details: 09/14/2020
DISHWASHER LG LDF5545ST "Installed previously ordered control board and door switch. Test cycled, all checks ok"
Near Lakewood, WA 98498
Nick R.
Job Details: 09/14/2020
RANGE WHIRLPOOL RS630PXK -2 Customer complaint that she has to wiggle the burns to get them to heat. Found all 4 receptables really loose. Needs 4 new receptables. Installed new receptables cycle tested all checks good ; used 4 330031 (RECEPTABLE ASSY) from stock
Near Spanaway, WA 98387
Nick R.
Job Details: 09/14/2020
DRYER-ELECTRIC KENMORE 41784052500 Customer complaint that dryer isn't heating. Found one of the control board wire plug as been melted. Also found a open heating element. Needs new wire harness and new heating element. ; ordrng 1 134394400 (Wire harness) and 1 131553900 (Heating element)
Near Tacoma, WA 98465
Nick R.
Job Details: 09/14/2020
DISHWASHER FRIGIDAIRE n/a "Customer complaint that dishwasher is leaking. Dishwasher is leaking from where the wash motor and sump assembly connects. Need ahs to provide parts as I am unable to locate a model or serial number. Called ahs told them I couldn't find model or serial, that we need them to supply parts. Ahs said they would replace until, as they are unable to provide parts. Advised customer not to use the dishwasher. Auth code 100rrnm"