We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45H7000AW/A203
Near Rockwall, TX 75087
Patrick
Job Details: 08/14/2023
Replaced drain pump. All checks good.
We serviced a
LG WASHER-TOPLOAD
Model WT5270CW
Near McKinney, TX 75072
Chad A.
Job Details: 08/14/2023
"Customer stated washer making noise when not in use. All cycle functions working properly but randomly cycling on its own. Need main pcb. ; ordrng 1 EBR80342102 (PCB ASSEMBLY,MAIN)"
We serviced a
GE DRYER-ELECTRIC
Model DBXR463EG1WW
Near Heartland, TX 75126
Patrick
Job Details: 08/14/2023
"Replaced element, replaced upper bearing and felt. Tested unit. All checks good."
We serviced a
GE WALL OVEN
Model JT912SK5SS
Near Mesquite, TX 75181
Patrick
Job Details: 08/14/2023
"Customer concern, unit not heating. Confirmed. Elements check good, found 34vac at source power. Reset breaker. No change. Customer must call electrician to resolve issue. Customer believes the unit is covered by American home shield."
We serviced a
GE DRYER-ELECTRIC
Model DRSR495EG6WW
Near Plano, TX 75074
Chad A.
Job Details: 08/14/2023
Replaced front bearing with kit and tested good. No other failures found at time of service.
We serviced a
SAMSUNG DISHWASHER
Model DW80H9930US
Near Rockwall, TX 75087
Chad A.
Job Details: 08/14/2023
"Replaced leaking case brake and wash motor. Cycled to test and was motor functioning and no leaks detected. Water system noisy and not functioning properly causing error. Need vane sensor and water vane motor. ; ordrng 1 DD32-00011A (SENSOR-VANE;5V) and 1 DD31-00013B (MOTOR GEARED;SRM-36HR,30,4KGFCM,20.15,12), states that autho needed"
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.66652500
Near Sachse, TX 75048
Chad A.
Job Details: 08/14/2023
"Replaced rear and front drum seals. Replaced heat element,drum rollers,idler pulley,and belt with kit. Cycled to test and all running smooth. Heating good and no vent restrictions detected."
We serviced a
GE COOKTOP
Model ZGU366NP5SS
Near Richardson, TX 75082
Lane
Job Details: 08/14/2023
Customer stated left front burner doesn't ignite and center rear sparks all the time when in use. Performed diagnostics found left front potentiometer is faulty and multiple ignitors are cracked. Spark module is causing continuous sparking condition. Customer having range top fixed.; ordrng 1 WB18X31500 (Switch harness) and 3 WB13T10065 (Ignitor)s and 1 WB13X27503 (Spark module)
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS5
Near Plano, TX 75093
John
Job Details: 08/14/2023
"Installed new spray arms, adjuster, and rail. All checks good."
We serviced a
LG REFRIGERATOR
Model LFX28968ST/01
Near Richardson, TX 75082
Lane
Job Details: 08/14/2023
Customer stated refrigerator isn't cooling correctly. Performed diagnostics found sealed system deficiency. System is most likely contaminated and would need to be rebuilt. Compressor and filter dryer have already been replaced.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW3
Near Dallas, TX 75287
John
Job Details: 08/14/2023
Customer concern is washer will not complete cycle and sometimes won't start. Found cycle lights on console not matching with cycle selected and won't start. Cycle does start randomly without start button being pressed and lid not locked. Needs new control board. Unable to fully test unit do to nature of failure.; ordrng 1 W11603810 (Control Board) and 1 CoreCharge (Core Charge)
We serviced a
GE WALL OVEN
Model NOTAVAILABLE
Near Dallas, TX 75227
Patrick
Job Details: 08/14/2023
See notes on other order. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE COOKTOP
Model JP340W0C1WW
Near Rockwall, TX 75032
Patrick
Job Details: 08/14/2023
Replaced infinite switches. Elements test good. Tested unit. All checks good.
We serviced a
ROPER WASHER-TOPLOAD
Model RTW4640YQ1
Near Irving, TX 75062
Lane
Job Details: 08/14/2023
Installed new suspension and dispenser. Performed function test after repair. All functions checked good at time of service.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS0A
Near Carrollton, TX 75007
John
Job Details: 08/14/2023
Installed new control board. All checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model fdb520rhb2
Near Irving, TX 75038
Lane
Job Details: 08/14/2023
Customer stated dishwasher leaks from ; ordrng 1 809006501 (Seal)
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1502RGC4
Near Irving, TX 75061
Lane
Job Details: 08/14/2023
Installed ordered parts and performed full function and leak test. All functions checked good at time of service.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WFW9351LY00
Near Mesquite, TX 75150
Patrick
Job Details: 08/11/2023
Replaced hot and cold valves. Plumbing shut offs frozen and slow signs of long term leak. Customer must have plumber replace wall shut off valves
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AV/US 02
Near Orting, WA 98360
Branden W.
Job Details: 08/11/2023
Customer concern is that washer intermittently will power off mid cycle. Stored errors DC (door not closed) UB (unbalanced load) Found loose wall power receptacle. Power cord has slight arcing signs. Does have stable 120v to washer. Needs new main PCB to correct issue. Customer declined to repair at this time.
We serviced a
KENMORE REFRIGERATOR
Model 10651133210
Near Plano, TX 75074
John
Job Details: 08/11/2023
Customer concern is freezer not making ice as well as no lights or buttons on dispenser are working. Confirmed issue. Found broken wire in harness causing issue. Needs new wire harness.; ordrng 1 W11676780 (Wire harness)
We serviced a
MAYTAG DRYER-ELECTRIC
Model PYE3360AYW11
Near Dallas, TX 75217
Patrick
Job Details: 08/11/2023
Replaced element and thermostat. Tested unit. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near McKinney, TX 75071
Chad A.
Job Details: 08/11/2023
"Customer stated washer sometimes will not start,out of balance,and noisy. Performed diagnostics with no failure codes in memory. Performed component tests and with no faults present. Inspected under side of washer and discovered gearcase leaking oil and rotor saturated. Need gearcase for repair. ; ordrng 1 W11449841 (Gearcase) and 1 W10902814 (Wasplate)"
We serviced a
GE WASHER-FRONTLOAD
Model GUD27ESSMWW
Near Dallas, TX 75204
Patrick
Job Details: 08/11/2023
"Replaced lid, top cover, bumpers, door sw, and control."
We serviced a
MAYTAG OTHER
Model UMC5200BAS
Near Frisco, TX 75035
Chad A.
Job Details: 08/11/2023
Customer concerned touch pad not working and display dim. During testing found most of touch pad non- responsive and display unreadable. Unit heats good but cannot see what is selected. Membrane and pcb needed. ; ordrng 1 W10261280 (Membrane) and 1 W10261245 (Pcb)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Dallas, TX 75212
Lane
Job Details: 08/11/2023
Cusstated washer made abnormal noise. Performed diagnostics found fault code for oversized load. Performed full function. All functions checked good at time of service.
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Dallas, TX 75212
Lane
Job Details: 08/11/2023
Customer stated washer will not advance through cycle. Performed diagnostics found shifter code. Shifter does try to operate but only pops and clicks. Shifter assembly seems free. Shifter needs replacing to correct issue. ; ordrng 1 WH03X30517 (Shifter)
We serviced a
LG WASHER-FRONTLOAD
Model WM3900HBA
Near Tacoma, WA 98443
Branden W.
Job Details: 08/11/2023
"Installed new door lock. Found lock relay on main board stuck open. Needs new main board. Next Thursday 17th 8-12. ; ordrng 1 EBR74282095 (PCB ASSEMBLY,COMPLEX)"
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN0RS
Near Garland, TX 75044
John
Job Details: 08/11/2023
Customer concern is washer leaking. Found dispenser cracked and fill hose leaking. Needs new dispenser assy and fill hose.; ordrng 1 WH42X29542 (Dispenser) and 1 WH01X29652 (Dispenser fill hose)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Forney, TX 75126
John
Job Details: 08/11/2023
"Customer concern is washer sometimes doesn't finish cycle and sometimes won't start cycle. Entered manual test mode and found inlet valves energizing but not opening. Also found that component test do not match read out on console. Recommend replacing inlet assy, and main PCB.; ordrng 1 W11210459 (Inlet assy) and 1 W11170319 (cntrl-elec) and 1 Corecharge (Core charge)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US 03
Near Forney, TX 75126
John
Job Details: 08/11/2023
"Customer concern is washer has a bad smell. Cycle tested unit, slight odor detected. Found small amount of mold on door boot causing mold odor. Advised Customer about how to keep unit clean to avoid foul odors. All other checks good. Unit functioning as designed."
We serviced a
GE DRYER-ELECTRIC
Model GFDN110EL0WW
Near Mesquite, TX 75181
Patrick
Job Details: 08/11/2023
"Replaced upper bearing, felt and belt. Tested unit. All checks good."
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060UG
Near Carrollton, TX 75007
Lane
Job Details: 08/11/2023
Customer stated dishwasher worked for several cycles ofter repair then stopped again. Performed diagnostics confirmed supply voltage is good . Ran several function test. Possible loose connection. Reseated all connections and performed full function test. All functions checked good at time of service.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LW0
Near Puyallup, WA 98375
Cameron M.
Job Details: 08/10/2023
"Installed previously ordered parts, cycle tested unit 3x. All checks good"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBSO
Near Puyallup, WA 98375
Cameron M.
Job Details: 08/10/2023
"Customer concern is that dishwasher does not indicate cycle selection with led indicators. Found that failed led indicators on left side of user interface, causing customer difficulty knowing cycle selection. Verified proper operation of wash and drain components, good. Needs new user interface. Collected half payment upfront to to amount of 229.39 follow up visit scheduled for 8/22 8-12; ordrng 1 W11165145 (CONSOLE)"
We serviced a
GE REFRIGERATOR
Model PWE23KYNCFS
Near Frisco, TX 75034
Chad A.
Job Details: 08/10/2023
Customer stated ice maker not producing ice. Temps good and ice maker on. Cycled ice maker and water filled properly. No failures detected. Told customer if problem occurs again that ice maker would be needed.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52J8060AW/A2
Near Garland, TX 75044
Lane
Job Details: 08/10/2023
Customer concern is washer over flowing while filling. Found inlet valve stuck in open position as well as pressure switch has failed causing unit to over fill. Needs new inlet assy and pressure switch and hose. Customer approved repair; ordrng 1 DC97-15459G (Inlet assy) and 1 DC96-01703H (Pressure switch and hose)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8600YW0
Near Sachse, TX 75048
Lane
Job Details: 08/10/2023
Customer concern is washer giving UL error when spinning. Found suspension rods worn and bouncy causing issue. Needs new suspension rods.; ordrng 1 W10440786 (Suspention rods)
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG/AA 01
Near Orting, WA 98360
Cejay
Job Details: 08/10/2023
"Customer concern is that dishwasher displayed LC error and was leaking from LF corner of door. No signs of leak from inlet valve, case break or wash motor. Cycle tested unit heavy over suds causing leak. Found stripped water vane motor causeing poor wash performance. Needs new water vane, motion and motor. Returning 3 parts. Pump motor and two hoses; ordrng 1 DD97-00484D (ASSY MOTION) and 1 DD97-00501E (ASSY VANE) and 1 DD93-01016A (ASSY MOTOR)"
We serviced a
MAYTAG RANGE
Model MER8800FZ2
Near Dallas, TX 75219
Patrick
Job Details: 08/10/2023
Replaced knobs and rf infinite sw. Tested unit. All checks good.
We serviced a
MAYTAG RANGE
Model MGR8700DS3
Near Mesquite, TX 75149
Patrick
Job Details: 08/10/2023
"Customer concern, door fell apart. Confirmed. Must replace outer door and handle. 3 of 5 range top valve will not lock closed. Must replace; ordrng 2 WPW10317886 (Handle screw)s and 1 WPW10665831 (Door handle ss) and 1 W10339814 (Trim oven door bk) and 1 W10783318 (Assy manifold)"
We serviced a
LG DISHWASHER
Model LDT7797BM
Near Orting, WA 98360
Cejay
Job Details: 08/10/2023
Installed previously ordered display and main control. Cycle tested unit all checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW2
Near Puyallup, WA 98372
Cejay
Job Details: 08/10/2023
"Customer concern is that washer is repeating rinse cycle. Found loose spanned nut causing tub play, tightened spaner nut, cycle tested washer with a load, all checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Lakewood, WA 98498
Cejay
Job Details: 08/10/2023
"Customer concern is that washer shut down in the midddle of a cycle and now will not turn on. Confirmed 120v at outlet, tested pump and shifter good. Found failed control board causing washer not to operate. Needs new control board. Follow up scheduled for 08/18 10-2pm; ordrng 1 W11170319 (CNTRL-ELEC)"
We serviced a
GE WASHER-FRONTLOAD
Model GFWN1100L1WW
Near Wylie, TX 75098
Lane
Job Details: 08/10/2023
"Customer concern is washer will not spin and makes loud noise. Found failed bearing. Needs new tub, seal, basket, and door boot.; ordrng 1 WH45X10071 (Rear tub) and 1 WH45X10142 (Basket) and 1 WH08X10023 (Seal) and 1 WH08X10049 (Gasket) and 1 WH45X10069 (Front tub)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45N5300AW/US 51
Near Tacoma, WA 98498
Cejay
Job Details: 08/10/2023
"Customer concern is that display will power down and keeps repeating cycle, note washer is on pedestal and on floor pads. Preformed spin test no issues. Pulled error code AC6,DC,4C,UB,4C,DC. Could not replicate customer concern, AC6 error matches customer concerns of display shutting down durring cycles. Needs new main control and display board. Advised customer parts show out of stock and may take time to recive. Requires auth. Advised customer rear of washer will need to be made accesible for repair.; ordrng 1 DC92-01982B (ASSY PCB KIT) and 1 DC92-01802Q (ASSY PCB DISPLAY)"
We serviced a
LG RANGE
Model LREL6325F/00
Near DuPont, WA 98327
Cejay
Job Details: 08/10/2023
Customer concern is that range display is interrmittenly not operating correctly. Upon arrival display is working correctly. Needs new display board for ittermitten issues. Follow up scheduled for 08/18 10-2pm; ordrng 1 EAV64012008 (LED DISPLAY MODULE)
We serviced a
MAYTAG DISHWASHER
Model MDB5601AWS
Near Fife, WA 98424
Cameron M.
Job Details: 08/10/2023
"Customer concern is that dishwasher leaks even after purchasing new recommended detergent. During initial inspection, found door contacting counter causing misalignment of door and hinges, resulting in leak during operation. Leveled unit, cycle tested unit 5x. All checks good"
We serviced a
WHIRLPOOL WALL OVEN
Model RBD305PDB1
Near Puyallup, WA 98371
Cameron M.
Job Details: 08/10/2023
Installed previously ordered thermal fuse and terminal block. Cycle tested unit. All checks good
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF4B
Near Lake Tapps, WA 98391
Cameron M.
Job Details: 08/10/2023
"Installed previously ordered drain pump and wash motor. Cycle tested unit, all checks good"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8500DC4
Near Frisco, TX 75034
Lane
Job Details: 08/10/2023
"Customer concern is dryer will not start. Found open thermal fuse causing unit to not start. Also found heater grounded to case. Replaced thermal fuse and heater from truck stock. Vent checks green, disregard photo.; used 1 W10909685 (FUSE-THRML), and 1 WP3387747 (ELEMENT) from stock"
We serviced a
GE DISHWASHER
Model GDP665YN0FS
Near Dallas, TX 75230
Patrick
Job Details: 08/10/2023
"Customer concern, unit not operating correctly. Sick key error code. Unit touching underside of countertop. Corrected. Updated software. Tested unit. All checks good."
We serviced a
GE DISHWASHER
Model GDF450PGR3BB
Near Dallas, TX 75287
Lane
Job Details: 08/10/2023
Customer concern is DW not starting. Found Starr button blinking and no response. Using nufi devise found unit functioning normally aside from UI. Needs new console and UI board.; ordrng 1 WD34X28025 (Console) and 1 WD27X27022 (CONFIGURED 2 BUTTON UI BOARD)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LW0
Near Puyallup, WA 98375
Cameron M.
Job Details: 08/10/2023
"Installed previously ordered parts, cycle tested unit 3x. All checks good"
We serviced a
GE WASHER-TOPLOAD
Model GTW500ASN2WS
Near Tacoma, WA 98409
Cejay
Job Details: 08/09/2023
"Customer concern is that washer is not completing cycles. Pulled error codes F26x4,F22x3,F31x18,Found failed bearing causing noise due to overloading, also geasecase shaft has latteral movment in spin causing damage to shifter, clutch and transmission pully. Needs new gearcase, shifter, clutch, drive belt and transmission pully. Follow up scheduled for 08/18 8-12pm; ordrng 1 WH03X34137 (PLATFORM BEARING) and 1 WH03X30517 (MODE SHIFTER) and 1 WH05X24185 (CLUTCH) and 1 WH01X24180 (DRIVE BELT) and 1 WH03X32097 (TRANSMISSION PULLEY & NUT)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF7A
Near Spanaway, WA 98387
Cejay
Job Details: 08/09/2023
"Installed previously ordered latch assembly, switch board and control board. Unit now responive and able to start cycles but dose not fill with water, verified voltage to inlet valve but no incoming water. Needs new water valve. Follow up scheduled for 08/16 1-5 pm; ordrng 1 807047901 (Valve)"
We serviced a
GE RANGE
Model JGB640SEF2SS
Near Puyallup, WA 98375
Cejay
Job Details: 08/09/2023
"Customer concern is that RR burner flame goes straight up. Found burner cap clogged causing bruner not to ignite properly. Cleaned burner channels, cycled burner. Gas now igites correctly"
We serviced a
FRIGIDAIRE RANGE
Model LGEF3045KFJ
Near Tacoma, WA 98445
Cejay
Job Details: 08/09/2023
"Installed previously ordered AHS supplied main control,over lay sensor and lamp. Cycle tested oven and preformed temperature checks good."
We serviced a
HOTPOINT WALL OVEN
Model RK767G0J4BG
Near Sunnyvale, TX 75182
Patrick
Job Details: 08/09/2023
Replaced timer. Thermostat for power oven not sent. Tested unit. All checks good.
We serviced a
GE DISHWASHER
Model GDT665SSN3SS
Near Puyallup, WA 98371
Cameron M.
Job Details: 08/09/2023
Installed previously ordered drain pump and wash motor. Cycle tested unit. All checks good.
We serviced a
KITCHENAID COOKTOP
Model KECS161GSS02
Near Plano, TX 75075
Lane
Job Details: 08/09/2023
Installed new infinite switch sent by Sears. All checks good.
We serviced a
ROPER WASHER-TOPLOAD
Model RTW4516FW2
Near Dallas, TX 75211
Patrick
Job Details: 08/09/2023
"Customer concern, unit still acting up. F7e5 shifter fault, replaced from truck stock. Tested unit. All checks good. ; used 1 W10913953 (Shifter) from stock"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AW/US 03
Near Allen, TX 75002
Chad A.
Job Details: 08/09/2023
"Customer concern noisy when draining. During testing found drum to be loose and rear tub bearing failure causing unit to be very noisy. Drain pump has impeller failure. Need drain pump,rear tub with bearing,and drum assembly for repair. ; ordrng 1 DC97-21456B (ASSY DRUM-MODULE;WF6000R,507,58) and 1 DC97-21594C (ASSY S.TUB BACK;WF6000R, PAT) and 1 DC97-20621A (ASSY PUMP)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45T3400P/A3
Near Tacoma, WA 98404
Cejay
Job Details: 08/09/2023
Customer concern is that inner glass of dryer door shattered. Found inner glass is shattered. Advised customer door glass may not be covered as damage is not due to normal wear and tear. Advised customer part shows out of stock and requires auth. ; ordrng 1 DC97-18995G (ASSY DOOR-MODULE)
We serviced a
LG WASHER-FRONTLOAD
Model WM3700HVA
Near Tacoma, WA 98407
Cejay
Job Details: 08/09/2023
"Customer concern is that washer is leaking from the rear but did not leak on last cycle unit was operated. Found signs over oversuds from vent. Inspected water valves good. Cycle tested washer empty, found heavy suds. Advised customer on using high quality dedergent and optimum quantitties. Also advised customer on running regular cleaning cycles. No mechanical or component failures at time of service."
We serviced a
FRIGIDAIRE RANGE
Model FEF366ECD
Near Garland, TX 75044
Chad A.
Job Details: 08/09/2023
Replaced broil element and cycled to test. Bake and broil working good. No other failures found at time of service.
We serviced a
WHIRLPOOL WALL OVEN
Model WOC95ECOASO2
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 08/09/2023
"Customer concern is that wall overnight shows function not available. Verified customer concern, Verified issue with all oven functions. Via service mode found F1e0 x4. Per manufacturer service bulletin, job power of unit 1 min ,test and monitor. Attempted power cycling unit x2 no resolution. Via service mode tested functions individually ,pass all heating components and fans functioning properly in service test mode. Found main mrc board failure, causing unit to produce functions not available messages and causing unit to not heat. Needs new main mrc board. Follow up visit scheduled for 8/21 8-12; ordrng 1 WPW10632435 (CNTRL-ELEC)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 08/09/2023
"Customer concern is that range produces f3e0 error will not clear. Verified customer error f3e0(temp sensor open) verified continuity of harness connection, good continuity. Preformed ohms check of temperature prode, in range. Found stuck oven relays, causing unit to produce error and not heat oven to set temperature. Needs new main control. REQUIRES AUTH. Collected $75 deductible via card payment ; ordrng 1 W11159621 (CNTRL-ELEC)"
We serviced a
LG DRYER-ELECTRIC
Model DLEX5101V
Near Rockwall, TX 75087
Chad A.
Job Details: 08/09/2023
Customer concern dryer not heating. Tested and found open hi limit on heat can. Cycle thermistor tested within range and found heat element to be good. Replaced hi limit and cycled dryer. Temperatures cycling properly. Vent tested poor. Vent must be cleaned professionally or problem will continue. ; used 1 6931EL3003D (THERMOSTAT) from stock
We serviced a
KENMORE WASHER-TOPLOAD
Model 11029522800
Near Dallas, TX 75217
Patrick
Job Details: 08/09/2023
"Replaced capacitor. Tested unit. No joy. Found motor operating normally, coupler in tact, transmission not allowing basket to spin. Must replace trans, coupler, and clutch. ; ordrng 1 3360629 (Gear case) and 1 285753A (Coupler) and 1 285785 (Clutch)"
We serviced a
FRIGIDAIRE DRYER-ELECTRIC
Model FFRE4120SW2
Near Mesquite, TX 75149
Patrick
Job Details: 08/09/2023
Customer concern unit made loud noise. Unit passed air test yellow. Removed debris from blower wheel. Tested unit all checks good.
We serviced a
FRIGIDAIRE RANGE
Model FGS365ECF
Near Tacoma, WA 98409
Cejay
Job Details: 08/09/2023
Customer concern is that oven door is not closing properly. Found bent hinges causing door not to operate correctly. Needs new hinges. Advised parts are discontinued AHS to supply. Requires auth. ; ordrng 2 318024747 (Hinge)s
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Coppell, TX 75019
Lane
Job Details: 08/09/2023
Customer concern is DW making thumping sound. Found silverware wash arm loose and banging water blast. Resecured silverware wash arm. All checks good.
We serviced a
GE DISHWASHER
Model GTD645SYN3FS
Near The Colony, TX 75056
Lane
Job Details: 08/09/2023
Customer stated dishwasher would stop functioning and beep. Performed diagnostics found filter completely clogged causing draining issues. Cleaned filter and performed multiple function tests. Over 20 codes stored for no drain condition.
We serviced a
LG DISHWASHER
Model LDF551BB
Near Lewisville, TX 75067
Lane
Job Details: 08/09/2023
Customer concern is DW not draining properly. Found high loop previously installed has failed allowing water from sink into DW. Replaced high loop. All checks good.
We serviced a
GE WASHER-FRONTLOAD
Model GUD27ESSMWW
Near Dallas, TX 75204
Patrick
Job Details: 08/09/2023
Reschedule for 8-10 from 10-2 please make first call. Left parts on site. ; schdld next appmnt for 8/9 WED 10-2
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4516FW3
Near McKinney, TX 75071
Chad A.
Job Details: 08/09/2023
Customer concern washer is very noisy. Cycled to test and found suspension to be very loose and fully compressed after water fill. Drain and spin working properly. Suspension rods needed for repair. ; ordrng 1 W10780045 (Suspension)
We serviced a
FRIGIDAIRE DISHWASHER
Model FDBB240FS2
Near Tacoma, WA 98418
Cejay
Job Details: 08/09/2023
"Customer concern is that dishwasher is not completing cycles. Found stripped drain pump causing unit not to drain, also found wash motor is producing noise. Needs new drain pump and wash motor. Follow up scheduled for 08/17 8-12am; ordrng 1 154859201 (TOWER MOTOR KIT W H) and 1 A00126501 (DRAIN PUMP ASSY)"
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID81SS4A
Near Enumclaw, WA 98022
Cameron M.
Job Details: 08/09/2023
Installed previously ordered drain pump. Cycle tested unit. All checks good
We serviced a
GE DISHWASHER
Model PDT845SSJ2SS
Near Edgewood, WA 98372
Cameron M.
Job Details: 08/09/2023
"Installed warranty provided parts, cycle tested unit. All checks good."
We serviced a
LG DRYER-ELECTRIC
Model DLE5001W
Near Tacoma, WA 98444
Cameron M.
Job Details: 08/08/2023
Power cord for dryer repair. Collected payment via card. ; used 1 WX09X10007 (POWER CORD 5' 40A 3WIRE RANG) from stock
We serviced a
KENMORE DISHWASHER
Model 36315129100
Near Carrollton, TX 75007
Lane
Job Details: 08/08/2023
Replacement sump not oem. Need original manufacturer part. ; ordrng 1 WD26X10013 (Pump and motor)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GEW9250PW1
Near Puyallup, WA 98375
Cejay
Job Details: 08/08/2023
"Customer concern is that dryer is not heating. Preformed airflow test failed (yellow), verified dryer vent is not crushed. Found open element causing dryer not to heat. Needs new element. Installed new element, cycle tested dryer all checks good. Advised customer dryer vents need service. Collected payment via card. ; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
FRIGIDAIRE COOKTOP
Model FEC30S6AB1
Near Mesquite, TX 75149
Patrick
Job Details: 08/08/2023
"Customer concern, glass top cracked. Confirmed. Must replace. Parts listed as NLA. AHS to supply parts. ; ordrng 1 305379399 (Main top)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US 02
Near Puyallup, WA 98374
Cejay
Job Details: 08/08/2023
"Installed previously ordered four suspension rods, cycle tested washer all checks good."
We serviced a
LG DRYER-ELECTRIC
Model DLE5001W
Near Tacoma, WA 98444
Cameron M.
Job Details: 08/08/2023
"Installed previously ordered main pcb, harness and element. Cycle tested unit. All checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED49STBW1
Near Puyallup, WA 98374
Cejay
Job Details: 08/08/2023
"Customer concern is that dryer will not power on after power outage. Found dryer not reciving 240v, found failed breaker causing dryer not to operate, with dryer unplugged breaker will instantly flip. Advised customer electrian is needed. Also advised customer dryer vent needs to be replaced as it is crushed."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW2
Near Dallas, TX 75211
Lane
Job Details: 08/08/2023
"Installed new gearcase, suspension rods, and wash plate. All checks good."
We serviced a
WHIRLPOOL RANGE
Model IBS650PXS00
Near Dallas, TX 75219
Lane
Job Details: 08/08/2023
Customer concern is oven stopped working while in self clean. Found open thermal fuse causing issue. Needs new thermal fuse.; ordrng 1 Thermalfuse (Thermal fuse)
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Plano, TX 75093
Chad A.
Job Details: 08/08/2023
Replaced ui and rack. Unit leaking from water inlet and control is doing what it wants whenever it wants. Need fill funel and machine control; ordrng 1 WD12X28478 (Fill funel) and 1 WD21X31739 (CONFIGURED MACHINE CONTROL BOARD)
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS1
Near Frisco, TX 75033
Chad A.
Job Details: 08/08/2023
Customer concern not drying dishes. Performed diagnostics and found vent fan error. Removed door panel and found poor connection at motor. Cleaned and repaired connection and tested good.
We serviced a
LG WASHER-FRONTLOAD
Model WM2350HRC
Near Dallas, TX 75217
Patrick
Job Details: 08/08/2023
Replaced fill hose. Tested unit. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV425000EW/A302
Near Balch Springs, TX 75180
Patrick
Job Details: 08/08/2023
"Customer concern, unit not heating. Confirmed. Found 69vac to terminal block, burn mark on pigtail. Electrician must restore full power."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1500LFC0
Near Tacoma, WA 98444
Cameron M.
Job Details: 08/08/2023
"Customer concern is that dishwasher does not close properly, door falls unrestricted. Preformed inspection of unit, found broken dispenser door causing detergent to be introduced prematurely. Found broken door springs, causing door to fall unrestricted. Needs new door springs, hinges, linkages and dispenser Follow up visit scheduled for 8/18 8-12; ordrng 1 5304506521 (DISPENSER) and 2 5304513274 (COUNTERBALANCE ARM RH/LH)s and 2 154325201 (LINKAGE)s and 2 154430501 (SPRING)s"
We serviced a
KENMORE RANGE
Model 79047739406
Near Tacoma, WA 98407
Cameron M.
Job Details: 08/08/2023
Customer concern is that oven door glass shattered after tightening screws of door handle. Found front glass shattered. Needs new glass panel. Advised customer parts show NLA. AHS TO SUPPLY REQUIRES AUTH ; ordrng 1 318261361 (OVEN DOOR GLASS)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6200KW1
Near Tacoma, WA 98498
Cameron M.
Job Details: 08/08/2023
"Customer concern is that washer does not wash or start cycle after completing 1st wash cycle following repair. Cycle tested unit found dead spot in drain pump motor, causing unit to not start cycle. Also found failed gearcase causing noise during spin cycle. Found break in wire harness, causing voltage loss to motor and drain pump. Needs new gearcase, drain pump, wire harness, belt and pully. REQUIRES AUTH AHS TO SUPPLY ; ordrng 1 W11449840 (GEARCASE) and 1 W10721967 (CAM) and 1 W11239857 (BELT) and 1 W11590868 (HARNS-WIRE) and 1 W11399437 (PUMP-WATER)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11065132411
Near Eatonville, WA 98328
Cejay
Job Details: 08/08/2023
"Customer concern is that dryer heats but dose not spin. Found threads on motor pully damaged causing drum not to spin . Removed motor pully, confirmed motor operations. needs new belt and motor pully. Follow up scheduled for 08/16 8-12pm; ordrng 1 WP8066184 (PULLEY-MTR) and 1 341241 (belt,drive)"
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG/AA 0
Near Spanaway, WA 98387
Cameron M.
Job Details: 08/08/2023
"Customer concern is that dishwasher does not drain. Attempted cycle test of unit, Found Found main control intermittently looses power, causing unit to not power and start cycle. Once able to service mode unit found seized drain pump motor, causing unit to not drain. Needs new main control and drain pump. Advised customer parts show NLA. AHS TO SUPPLY. REQUIRES AUTH ; ordrng 1 DD82-01337A (PCB MAIN) and 1 DD31-00005A (SVC-PUMP-DRAIN)"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79631552610
Near Garland, TX 75040
Patrick
Job Details: 08/08/2023
Replaced ui board. Console not sent. Tested unit. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE6700AYW
Near Spanaway, WA 98387
Cejay
Job Details: 08/07/2023
"Customer concern is that dryer cycle selection knob is not operating properly. Confirmed customer concern, cycle selction changes selections randomly, needs new UI control board. Advised customer board is remanufactured. Will call to schedule follow up once board arrives. Collected payment via card. ; ordrng 1 35001269 (Display board)"
We serviced a
GE DISHWASHER
Model PDW7880J01SS
Near Lakewood, WA 98498
Cameron M.
Job Details: 08/07/2023
"Customer concern is that dishwasher does not respond to imput. Found unit will start wash cycle at random without imput from ui. Attempted to cancel cycle, unit not responsive to commands. Found failed main control and ui causing unit to intermittently start cycle without imput. Found faild ui causing unit to not respond to commands. Needs new main control and ui. Advised customer parts show NLA. AHS TO SUPPLY REQUIRES AUTH ; ordrng 1 WD34X10976 (ESCUTCHEON BOWED SS ASM) and 1 WD21X10203 (MODULE 3 DIGIT DISPLAY) and 1 WD21X10196 (MODULE CONTROL ASM)"