We serviced a
KENMORE DISHWASHER
Model 36315129100
Near Carrollton, TX 75007
Lane
Job Details: 08/08/2023
Replacement sump not oem. Need original manufacturer part. ; ordrng 1 WD26X10013 (Pump and motor)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GEW9250PW1
Near Puyallup, WA 98375
Cejay
Job Details: 08/08/2023
"Customer concern is that dryer is not heating. Preformed airflow test failed (yellow), verified dryer vent is not crushed. Found open element causing dryer not to heat. Needs new element. Installed new element, cycle tested dryer all checks good. Advised customer dryer vents need service. Collected payment via card. ; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
FRIGIDAIRE COOKTOP
Model FEC30S6AB1
Near Mesquite, TX 75149
Patrick
Job Details: 08/08/2023
"Customer concern, glass top cracked. Confirmed. Must replace. Parts listed as NLA. AHS to supply parts. ; ordrng 1 305379399 (Main top)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US 02
Near Puyallup, WA 98374
Cejay
Job Details: 08/08/2023
"Installed previously ordered four suspension rods, cycle tested washer all checks good."
We serviced a
LG DRYER-ELECTRIC
Model DLE5001W
Near Tacoma, WA 98444
Cameron M.
Job Details: 08/08/2023
"Installed previously ordered main pcb, harness and element. Cycle tested unit. All checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED49STBW1
Near Puyallup, WA 98374
Cejay
Job Details: 08/08/2023
"Customer concern is that dryer will not power on after power outage. Found dryer not reciving 240v, found failed breaker causing dryer not to operate, with dryer unplugged breaker will instantly flip. Advised customer electrian is needed. Also advised customer dryer vent needs to be replaced as it is crushed."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW2
Near Dallas, TX 75211
Lane
Job Details: 08/08/2023
"Installed new gearcase, suspension rods, and wash plate. All checks good."
We serviced a
WHIRLPOOL RANGE
Model IBS650PXS00
Near Dallas, TX 75219
Lane
Job Details: 08/08/2023
Customer concern is oven stopped working while in self clean. Found open thermal fuse causing issue. Needs new thermal fuse.; ordrng 1 Thermalfuse (Thermal fuse)
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Plano, TX 75093
Chad A.
Job Details: 08/08/2023
Replaced ui and rack. Unit leaking from water inlet and control is doing what it wants whenever it wants. Need fill funel and machine control; ordrng 1 WD12X28478 (Fill funel) and 1 WD21X31739 (CONFIGURED MACHINE CONTROL BOARD)
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS1
Near Frisco, TX 75033
Chad A.
Job Details: 08/08/2023
Customer concern not drying dishes. Performed diagnostics and found vent fan error. Removed door panel and found poor connection at motor. Cleaned and repaired connection and tested good.
We serviced a
LG WASHER-FRONTLOAD
Model WM2350HRC
Near Dallas, TX 75217
Patrick
Job Details: 08/08/2023
Replaced fill hose. Tested unit. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV425000EW/A302
Near Balch Springs, TX 75180
Patrick
Job Details: 08/08/2023
"Customer concern, unit not heating. Confirmed. Found 69vac to terminal block, burn mark on pigtail. Electrician must restore full power."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1500LFC0
Near Tacoma, WA 98444
Cameron M.
Job Details: 08/08/2023
"Customer concern is that dishwasher does not close properly, door falls unrestricted. Preformed inspection of unit, found broken dispenser door causing detergent to be introduced prematurely. Found broken door springs, causing door to fall unrestricted. Needs new door springs, hinges, linkages and dispenser Follow up visit scheduled for 8/18 8-12; ordrng 1 5304506521 (DISPENSER) and 2 5304513274 (COUNTERBALANCE ARM RH/LH)s and 2 154325201 (LINKAGE)s and 2 154430501 (SPRING)s"
We serviced a
KENMORE RANGE
Model 79047739406
Near Tacoma, WA 98407
Cameron M.
Job Details: 08/08/2023
Customer concern is that oven door glass shattered after tightening screws of door handle. Found front glass shattered. Needs new glass panel. Advised customer parts show NLA. AHS TO SUPPLY REQUIRES AUTH ; ordrng 1 318261361 (OVEN DOOR GLASS)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6200KW1
Near Tacoma, WA 98498
Cameron M.
Job Details: 08/08/2023
"Customer concern is that washer does not wash or start cycle after completing 1st wash cycle following repair. Cycle tested unit found dead spot in drain pump motor, causing unit to not start cycle. Also found failed gearcase causing noise during spin cycle. Found break in wire harness, causing voltage loss to motor and drain pump. Needs new gearcase, drain pump, wire harness, belt and pully. REQUIRES AUTH AHS TO SUPPLY ; ordrng 1 W11449840 (GEARCASE) and 1 W10721967 (CAM) and 1 W11239857 (BELT) and 1 W11590868 (HARNS-WIRE) and 1 W11399437 (PUMP-WATER)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11065132411
Near Eatonville, WA 98328
Cejay
Job Details: 08/08/2023
"Customer concern is that dryer heats but dose not spin. Found threads on motor pully damaged causing drum not to spin . Removed motor pully, confirmed motor operations. needs new belt and motor pully. Follow up scheduled for 08/16 8-12pm; ordrng 1 WP8066184 (PULLEY-MTR) and 1 341241 (belt,drive)"
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG/AA 0
Near Spanaway, WA 98387
Cameron M.
Job Details: 08/08/2023
"Customer concern is that dishwasher does not drain. Attempted cycle test of unit, Found Found main control intermittently looses power, causing unit to not power and start cycle. Once able to service mode unit found seized drain pump motor, causing unit to not drain. Needs new main control and drain pump. Advised customer parts show NLA. AHS TO SUPPLY. REQUIRES AUTH ; ordrng 1 DD82-01337A (PCB MAIN) and 1 DD31-00005A (SVC-PUMP-DRAIN)"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79631552610
Near Garland, TX 75040
Patrick
Job Details: 08/08/2023
Replaced ui board. Console not sent. Tested unit. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE6700AYW
Near Spanaway, WA 98387
Cejay
Job Details: 08/07/2023
"Customer concern is that dryer cycle selection knob is not operating properly. Confirmed customer concern, cycle selction changes selections randomly, needs new UI control board. Advised customer board is remanufactured. Will call to schedule follow up once board arrives. Collected payment via card. ; ordrng 1 35001269 (Display board)"
We serviced a
GE DISHWASHER
Model PDW7880J01SS
Near Lakewood, WA 98498
Cameron M.
Job Details: 08/07/2023
"Customer concern is that dishwasher does not respond to imput. Found unit will start wash cycle at random without imput from ui. Attempted to cancel cycle, unit not responsive to commands. Found failed main control and ui causing unit to intermittently start cycle without imput. Found faild ui causing unit to not respond to commands. Needs new main control and ui. Advised customer parts show NLA. AHS TO SUPPLY REQUIRES AUTH ; ordrng 1 WD34X10976 (ESCUTCHEON BOWED SS ASM) and 1 WD21X10203 (MODULE 3 DIGIT DISPLAY) and 1 WD21X10196 (MODULE CONTROL ASM)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Steilacoom, WA 98388
Cameron M.
Job Details: 08/07/2023
"Installed previously ordered drain pump and control board. Attempted cycle test of unit, found failed ui,causing unit to not start cycle . Verified voltage supply to ui. Verified continuity of harness. Needs new ui. Follow up visit scheduled for 8/16 1-5; ordrng 1 W11414079 (PANEL-UI)"
We serviced a
GE DISHWASHER
Model GSD4060D45SS
Near Spanaway, WA 98387
Cejay
Job Details: 08/07/2023
"Customer concern is that dishwasher was having poor wash performance and is now leaking. Lower spray arm keeps falling off. Found sump not seated correctly, damaged spray arm and base, needs new wash motor and sump assembly for wash performance issues, lower spray arm, base and washer for leak issues. Check ball for drain Issues. Requires auth, AHS to supply. ; ordrng 1 WD26X10051 (DISHWASHER MOTOR) and 1 WD12X10408 (FILTER BALL) and 1 WD18X10049 (SUMP INLET) and 1 WD22X10055 (SPRAY ARM WELD) and 1 WD01X10340 (BEARING SPRAY ARM) and 1 WD12X10244 (BASE SPRAY ARM)"
We serviced a
KENMORE RANGE
Model 79096222407
Near Tacoma, WA 98445
Cejay
Job Details: 08/07/2023
"Customer concern is FR element dual burner is not working. Found failed element causing burner not to operate, needs new element. Follow up scheduled for 08/15 1-5pm; ordrng 1 316555800 (ELEMENT dual)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA48J7770AP/A2 02
Near Tacoma, WA 98498
Cameron M.
Job Details: 08/07/2023
"Installed previously ordered shifter. Cycle tested unit, all checks good"
We serviced a
MAYTAG DISHWASHER
Model MDBH945AWW
Near Mesquite, TX 75181
Patrick
Job Details: 08/07/2023
"Customer concern, latch broken. Confirmed. Must replace. ; ordrng 1 WPW10275768 (Latch) and 1 WPW10130695 (Handle kit)"
We serviced a
LG WASHER-FRONTLOAD
Model WM2650HWA
Near Mesquite, TX 75181
Patrick
Job Details: 08/07/2023
"Customer concern, unit not advancing through cycle. Good drain, good spin. Ran speed wash. Found h/c reversed. Corrected. Tested unit. All checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 02
Near Lakewood, WA 98499
Cameron M.
Job Details: 08/07/2023
"Customer concern is that dryer produces noise during operation. Found seized idler pully, causing squealing noise during operation. Found seized rear right roller, causing squealing noise during operation. Needs new idler pully and roller. Installed new idler pully and roller. Cycle tested unit. All checks good ; used 1 DC93-00634A (IDLER ASSEMBLY), and 1 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
ELECTROLUX WASHER-FRONTLOAD
Model EFLS617STT0
Near Bonney Lake, WA 98391
Cejay
Job Details: 08/07/2023
Customer concern is that washer was leaking large ammounts of water in clean cycle. Upon arrival washer and floor had been removed. Found tear in door seal causing leak. Cycle tested washer to confirme no other leaks. Needs new door seal. Follow up scheduled for 08/15 8-12pm; ordrng 1 5304505004 (BELLOWS)
We serviced a
KITCHENAID DISHWASHER
Model KUDD03DTPA3
Near Heath, TX 75032
Patrick
Job Details: 08/07/2023
Replaced ui on both. Keypad good operation. Found upper drawer vent leaking. Must replace vent assy. Advise customer use lower drawer until upper is repaired. ; ordrng 1 WPW10155595 (Vent assy)
We serviced a
LG WASHER-TOPLOAD
Model WT7305CW
Near Heath, TX 75032
Patrick
Job Details: 08/07/2023
Incorrect part. Must reorder. ; ordrng 1 AGL76194026 (Console assy)
We serviced a
LG REFRIGERATOR
Model LFX30796S/00
Near Grand Prairie, TX 75051
Lane
Job Details: 08/07/2023
"Customer concern is refrigerator not cooling. Found compressor faulty, possible contamination due to burn out. Needs sealed system repair."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Frisco, TX 75035
Chad A.
Job Details: 08/07/2023
Customer stated fresh food compartment not cooling properly. During inspection found freezer fan working properly but no fresh food fan operation. Pulled rear tower and tested 12v dc to fan motor but no operation. Drain clear and evap coil looks good. Need air tower assembly for repair. ; ordrng 1 DA97-13757A (ASSY COVER EVAP-REF;AW4-4D)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW4
Near Plano, TX 75074
Chad A.
Job Details: 08/07/2023
Replaced console with user interface. Cycled to test control and drain. All functioning good and drain cleared by plumber. Water did not back up at wall but told customer watch closely.
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA 01
Near Plano, TX 75074
Chad A.
Job Details: 08/07/2023
Replaced case break and cycled to test. No leaks or failures detected. Draining good and reinstalled.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW1
Near Garland, TX 75040
Chad A.
Job Details: 08/07/2023
Customer stated unit not filling properly. Performed test and found pressure hose clear with no restrictions. Control activating wash cycle with no proper fill. Need main control with built in pressure sensor. ; ordrng 1 W11162438 (CNTRL-ELEC)
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.66652500
Near Sachse, TX 75048
Chad A.
Job Details: 08/07/2023
"Customer stated unit very noisy a d not heating. During inspection found front and rear bearing seals worn and leaving large gap between drum and bulk head. Heat element open and rollers loose. Need heat element,seals,and roller repair kit. ; ordrng 1 W10612022 (Seal) and 1 W11035878 (BRNG&SEAL) and 1 4392065 (NORM REPAIR) and 1 279838 (Element)"
We serviced a
GE REFRIGERATOR
Model DFE28JSHESS
Near Wylie, TX 75098
Chad A.
Job Details: 08/07/2023
Customer stated no water through door and both ice makers not working. During testing found water line to be kinked off due to unit being pushed back too far against wall. Upper ice maker turned off at control. Both ice makers turned and ready to make ice. No other failures detected.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Bonney Lake, WA 98391
Cejay
Job Details: 08/07/2023
"Customer concern is that washer is making a intermitten grinding noise durring agitation. Pulled error codes F7E9,F2E1,F7E9. Found failed gearcase, damaged rotor and slider causing noise. Needs new gearcase, slider and rotor, requires auth. ; ordrng 1 W11393685 (GEARCASE) and 1 W10734521 (SLIDER) and 1 W11260238 (ROTOR)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF337AAG/XAA
Near Puyallup, WA 98373
Cejay
Job Details: 08/07/2023
"Customer concer is that washer is not draining and is leaking from the rear. Upon arrival unit did drain. Found leaking cold water valve. F21 error upon entering service mode. Found failed replay on control board causing intermitten operation of drain pump. Preformed spin test and mechanical checks good. Needs new main PCB and cold inlet valve. Advised customer PCB shows discontinued, AHS to supply. Requires auth.; ordrng 1 MFS-WF327L-T0 (ASSY-PCB) and 1 Dc62-00142g (Cold valve)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW75HEFW0
Near Plano, TX 75023
Chad A.
Job Details: 08/07/2023
Washer filling and cycling properly. Spin running smooth and draining properly. No fault codes present in diagnostics. No faults detected during testing.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model MEDB880BW0
Near Puyallup, WA 98375
Cejay
Job Details: 08/07/2023
"Customer concern is that lint chute is damaged causing debris to get trapped. Found lint trap damaged causing debris to get stuck in housing and blower wheel potentially causing damage to blower and motor and poor operation of lint screen. Prefor,ed airflow test failed (red). Preformed 2nd airflow with vent dissconnected failed (yellow). Advised customer dryer vents need service before resuming normal operation of dryer. Needs new grill-out to prevent further debris in housing and damage to dryer. Requires Auth. Customer signed failed airflow acknoledgement. ; ordrng 1 W11117302 (GRILL-OUT)"
We serviced a
GE DISHWASHER
Model GSD2030D01WW
Near Tacoma, WA 98443
Cameron M.
Job Details: 08/07/2023
"Customer concern is that dishwasher does not wash. Cycle tested unit, found seized and heavily leaking actuator causing unit to continuously drain as unit fills resulting in customer complaint of not washing. Needs new wash motor assembly. Also found unit not installed using leveling feet causing high risk of damage to flooring for repair. REQUIRES auth advised customer not to use unit as leak during operation ; ordrng 1 WD26X10013 (DISHWASHER MOTOR & PUMP ASSEMBLY)"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS30FXPA9
Near Puyallup, WA 98371
Cameron M.
Job Details: 08/07/2023
"Customer concern is that dishwasher top rack falls down. Found broken adjuster, causing rack to fall. Needs new adjuster kit. Follow up visit scheduled for 8/17 8-12 collected 75 dollar deductible via card payment ; ordrng 1 W10712394 (ADJUSTER KIT)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Dallas, TX 75212
Lane
Job Details: 08/07/2023
Customer concern is washer banging around when trying to spin. Found suspension rods worn and bouncy causing noise. Needs new suspension rods.; ordrng 1 W11130362 (suspension)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45B6300P/A3
Near Parkland, WA 98445
Cameron M.
Job Details: 08/07/2023
"Customer concern is that dryer produces steam or smoke during operation overheating. Preformed airflow test, failed (yellow). Preformed temperature checks vent on high. Preformed temperature checks vent off, in range. Unable to duplicate customer concern of unit shutdown and steam. Shortened vent hose. Cycle tested unit all checks good . Advised customer dryer vent needs to be cleaned. Advised customer on proper loading practices. Advised customer to monitor and record video if issues persist. Collected 95+tax via"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE508DAYW
Near Dallas, TX 75243
Lane
Job Details: 08/07/2023
Installed motor blower belt and glide supports. Dryer is functional but makes slight noise when operating. Drum was damaged when glide support failed. ; ordrng 1 37001162 (Drum)
We serviced a
KENMORE DISHWASHER
Model 15801891
Near Dallas, TX 75217
Patrick
Job Details: 08/07/2023
"Customer concern, unit leaking during use. Confirmed. No leak in unit. Upon draining, water seeping from wall at drain. Must svelte plumber to address drain issue."
We serviced a
MAYTAG WASHER-TOPLOAD
Model PAV3360AWW
Near Lewisville, TX 75067
Lane
Job Details: 08/07/2023
Installed new springs. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Coppell, TX 75019
Lane
Job Details: 08/07/2023
Installed new spray manifold. All checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGBD248PF0A
Near Balch Springs, TX 75180
Patrick
Job Details: 08/07/2023
"Customer concern unit not draining. Found improper drain, corrected. Unit operating normally. Found active roach infestation. Unable to complete repair."
We serviced a
LG REFRIGERATOR
Model LMX21981ST/04
Near Irving, TX 75063
Lane
Job Details: 08/07/2023
"Customer concern is refrigerator not cooling. Found compressor faulty, possible contamination due to burn out. Needs sealed system repair."
We serviced a
MAYTAG DISHWASHER
Model MDB7609AWW2
Near Puyallup, WA 98375
Cameron M.
Job Details: 08/04/2023
"Customer concern is that dishwasher does not power or start cycle . Preformed inspection of unit found heavy, light and heated dry buttons not responsive to imput. Also found start and cancel buttons intermittently not responsive. Utilizing service mode, Preformed function test of unit all mechanical components functioning properly. Found faulty ui, causing unit to not respond to customers imput. Needs new ui. Contacted property owner via phone, customer declined repair. Sent property owner link to make payment for 104.03."
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW7000XR2
Near Spanaway, WA 98387
Cejay
Job Details: 08/04/2023
"Installed previously ordered AHS supplied MCU and clamp, cycle tested washer to verify repair, all checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Puyallup, WA 98374
Cameron M.
Job Details: 08/04/2023
"Customer concern is that washer does not spin. Cycle tested unit via service mode, found broken slider causing unit to not spin. Needs new slider. Installed new slider. Cycle tested unit, all checks good. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent. ; used 1 W10734521 (SLIDER) from stock"
We serviced a
LG WASHER-FRONTLOAD
Model WM2688HNM
Near Mesquite, TX 75181
Patrick
Job Details: 08/04/2023
"Customer concern, tE on display, no operation. Found failed main bearing. Must replace spin basket and rear outer tub. Called first American. Unit up for replacement. Auth# 919387159"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF7A
Near Spanaway, WA 98387
Cejay
Job Details: 08/04/2023
"Customer concern is that after having floors redone dishwasher keeps showing ER on display. Found latch damaged and strike bent causing door not to close, also found unresponsive control panel. Needs new latch, membrane switch and control board. Follow up scheduled for 08/09 8-12pm; ordrng 1 5304525218 (LATCH ASSEMBLY) and 1 5304517587 (SWITCH ASSEMBLY) and 1 5304520582 (BOARD)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSQ9659PW2
Near Tacoma, WA 98407
Cejay
Job Details: 08/04/2023
"Installed previously ordered AHS supplied timer, speed switch, capacitor and motor. Confirmed spin speed operation. All checks good."
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.21252110
Near Forney, TX 75126
Patrick
Job Details: 08/04/2023
"Customer concern unit not spinning. Confirmed. F7e1, suds, f5e3, speed sensor, door lock. Must replace shifter and door lock. ; ordrng 1 W10238287 (Lid lock)"
We serviced a
GE DRYER-ELECTRIC
Model DBXR463EG1WW
Near Heartland, TX 75126
Patrick
Job Details: 08/04/2023
"Customer concern, unit making loud noise during use and not heating. Confirmed. Found failed front bearing. Found open element. Must replace. ; ordrng 1 WE3M26 (Upper bearing) and 1 WE14X25080 (Trap duct) and 1 WE09X27634 (Felt) and 2 WE1M504 (Slide white)s and 2 WE1M1067 (Slide green)s and 1 WE11M23 (Heater assy)"
We serviced a
GE REFRIGERATOR
Model PSB48YSXASS
Near The Colony, TX 75056
Lane
Job Details: 08/04/2023
Customer stated refrigerator isn't cooling properly. Performed diagnostics found signs of sealed system leak on fresh food side. Advised customer leak test needs to be performed . After leak test estimate will need to be generated for sealed system repair.. Estimate for recharge $599.00Estimate for leak test. $399.00
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060UG
Near Carrollton, TX 75007
Lane
Job Details: 08/04/2023
Installed new ui and main pcb. Performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
ROPER DRYER-ELECTRIC
Model RES7646KQ2
Near Wylie, TX 75098
Lane
Job Details: 08/04/2023
Installed new door new motor with blowerwheel. Performed full function test after repair. All functions checked good at time of service.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5600XW0
Near Garland, TX 75040
Lane
Job Details: 08/04/2023
"Installed new front felt seal with all four rollers and idler pulley. Performed full function and heat cycle test. Dryer cycles at 166F exhaust. Advised customer glue does have a smell which will dissipate within a couple of hours. ; used 4 WPW10314173 (Roller), and 1 W10837240 (Bracket) from stock"
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4516FW3
Near Garland, TX 75041
Lane
Job Details: 08/04/2023
Customer stated washet makes loud noise and bangs around when spinning. Performed diagnostics found suspension rods are faulty and gearcase is failing. Advised customer if only suspension rods are replaced no guarantee could be given on repair. Washer is currently operational with small loads.
We serviced a
KENMORE REFRIGERATOR
Model 79671053010
Near Dallas, TX 75243
Lane
Job Details: 08/04/2023
Customer stated refrigerator doesn't cool. Performed diagnostics found faulty sealed system. Compressor needs replacing. System could be contaminated depending on severity of failure.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW1
Near Lake Tapps, WA 98391
Cejay
Job Details: 08/04/2023
"Installed previously ordered strike and latch, cycle tested washer all checks good."
We serviced a
BOSCH DISHWASHER
Model SHE43R55UC/64
Near Frisco, TX 75035
Chad A.
Job Details: 08/04/2023
Customer stated dishwasher will not run through cycles. Performed diagnostics and found good voltage to drain pump but no operation. Float assembly on side tub leaking water into base causing fault condition. Need float assembly and drain pump to repair. Unable to test for any other failures due to fault condition. Unit may have more problems. ; ordrng 1 00440670 (Water inlet) and 1 00642239 (Pump-drain) and 1 00442548 (Pump-circulating)
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN0WW
Near Plano, TX 75024
Chad A.
Job Details: 08/04/2023
Customer concern water doesn't completely shut off after use. On arrival found water dripping from inlet to tub due to water valve not closing off properly. Replaced water valve assembly and cycled to test. No other failures detected at time of service. ; used 1 WH13X26535 (WATER VALVE) from stock
We serviced a
WHIRLPOOL WALL OVEN
Model RBD305PDB1
Near Puyallup, WA 98371
Cameron M.
Job Details: 08/04/2023
"Customer concern is that oven does not power on. Preformed visual inspection of unit found unit installed in homemade cabinet. advised customer due to instability of cabinet, unit will need to be made accessible for diagnostic service. Customer made unit accessible and signed damage waiver required for diagnostic. Prior to testing voltage found failed terminal block, L1 separated from block, cutting power to unit. Also found open thermal fuse, causing unit to not power Needs new terminal block and thermal fuse. Collected payment via card in full follow up visit scheduled for 8/10 1-5; ordrng 1 WP8203546 (BLOCK-TERM) and 1 WP4451042 (FUSE-THRML)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6200KW2
Near Buckley, WA 98321
Cejay
Job Details: 08/04/2023
"Customer concern is that washer is making a squealing noise durring spin cycle. Found worn cam and belt causing noise durring spin cycle. Needs new cam and belt. Installed new belt and cam, cycle tested washer all checks good. ; used 1 WPW10006384 (BELT), and 1 W10721967 (CAM) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Tacoma, WA 98406
Cameron M.
Job Details: 08/04/2023
"Customer concern is that washer does not agitate. Cycle tested unit via service mode, found failed actuator, causing unit to not shift between spin and agitate. Manually shifted unit tested motor function, found stripped washplate, causing scraping during agitation. Manually shifted unit to spin tested once more found belt stretch causing unit to not achieve target rpm during spin cycle. Follow up visit scheduled for 8/16 1-5; ordrng 1 W10913953 (ACTUATOR) and 1 W10721967 (drive pulley) and 1 W10752283 (WASHPLATE) and 1 W11239857 (belt)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Tacoma, WA 98465
Cameron M.
Job Details: 08/04/2023
Installed previously ordered pump and motor assembly. Cycle tested unit. All checks good left failed part with customer as part caused leak
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near University Place, WA 98466
Cameron M.
Job Details: 08/04/2023
"Customer concern is that dishwasher produces f2e2 . Arrived to unit actively producing f2e2 (ui communication) error. Cycled power, unit immediately produced error one more. Found main control not receiving single voltage from user interface causing unit to produce f2e2 error. Needs new main control, ui and harness. Follow up visit scheduled for 8/16 8-12; ordrng 1 W11028004 (WIRE) and 1 W11368911 (HOUSING-UI) and 1 W11305308 (CNTRL-ELEC)"
We serviced a
SAMSUNG DISHWASHER
Model DW80R7061US/AA
Near Lakewood, WA 98499
Cameron M.
Job Details: 08/04/2023
"Installed previously ordered spray arms, cycle tested unit. All checks good"
We serviced a
ROPER DRYER-ELECTRIC
Model RED4340SQ1
Near Puyallup, WA 98374
Cejay
Job Details: 08/04/2023
"Customer concern is that dryer is making a noise. Upon cycle test confrimed noise, suddenly tube of sealent shot out of dryer. Inspected blower fan, housing and lint chute. Remover remaining debris from lint chute, reassembled dryer and preformed airflow test pass, air cycle good. Verified element operation. Advised customer electrical outlet cover is damaged. All checks good."
We serviced a
LG REFRIGERATOR
Model LSC27921TT/00
Near Richardson, TX 75081
Chad A.
Job Details: 08/04/2023
"Customer stated ice maker not working. Performed tests and found water flow OK but thermostat for ice tray broken and tray needed. OK to replace ice maker per owner. ; ordrng 1 3390JA1150A (Tray,ice) and 1 5988JA1001H (Ice maker,unit)"
We serviced a
GE DRYER-ELECTRIC
Model DRSR495EG6WW
Near Plano, TX 75074
Chad A.
Job Details: 08/04/2023
Customer concern dryer very noisy. During inspection found worn drum glides and front upper bearing broken. Need glides and upper drum bearing. ; ordrng 1 WE3M26 (Dryer front drum bearing) and 2 WE1M504 (DRYER FRONT BEARING DRUM SLIDE - WHITE)s and 2 WE1M1067 (DRYER FRONT BEARING DRUM SLIDE - GREEN)s
We serviced a
GE OTHER
Model PEB9159SJ2SS
Near DeSoto, TX 75115
Patrick
Job Details: 08/04/2023
"Customer concern, unit will not heat. Confirmed. Good interior light, good mag fan, no turntable. Must replace door switches. ; ordrng 2 WB24X10146 (Door switch)s and 1 WB24X10190 (Monitor sw) and 1 WB14X10049 (Switch holder)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WFW9351LY00
Near Mesquite, TX 75150
Patrick
Job Details: 08/03/2023
"Customer concern, unit not draining. Found water in basket after returning from vacation. F9e2 drain system electrical, f9e1 long drain. Tested multiple cycles, unable to replicate issue. Noticed suds build up during testing which could cause stated failure."
We serviced a
GE OTHER
Model JVM1950SR1SS
Near Garland, TX 75040
Lane
Job Details: 08/03/2023
Customer stated microwave would run by its self and interior light stated smoking. Performed diagnostics found door switches are faulty.. Main control relay has stuck closed causing unit to run without start button being pressed. High voltage components need replacing including magnetron capacitor and diode.; ordrng 1 WB27X11158 (Control) and 2 WB24X829 (Switch)s and 1 WB24X830 (Switch) and 1 WB14X10051 (Switch holder) and 1 WB27X10910 (Transformer) and 1 WB27X11079 (Magnetron) and 1 WB27X10011 (Capacitor) and 1 WB27X10597 (Diode)
We serviced a
GE RANGE
Model CGS985SET7SS
Near Dallas, TX 75217
Patrick
Job Details: 08/03/2023
"Customer concern, unit takes too long to heat. Makes explosion. Found failed igniter. Replaced from truck stock. Tested unit. All checks good. ; used 1 Wb13k21 (Igniter) from stock"
We serviced a
SAMSUNG RANGE
Model NE59M44320SG/AA 02
Near Tacoma, WA 98445
Cejay
Job Details: 08/03/2023
"Installed new AHS supplied FR element, verified correct element operation. All checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW3
Near Tacoma, WA 98499
Cejay
Job Details: 08/03/2023
Customer concern is that washer is making a inttermitten noise when washer is filling and is leaving a dust or lint substance on fabrics. Cycle tested washer no issues advised customer no mechanical or component failures with washer. Advised on regular cleaning cycles.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC200XW3
Near Dallas, TX 75204
Lane
Job Details: 08/03/2023
Customer stated drum doesn't turn. Performed diagnostics found faulty belt. All other functions checked good at time of service.; ordrng 1 WPW10198086 (Belt)
We serviced a
GE DRYER-ELECTRIC
Model DPSR610EG8WT
Near Mesquite, TX 75149
Patrick
Job Details: 08/03/2023
"Customer concern, unit making scraping noise during use. Tested empty, no joy. Tested under load. No noise noted. Unable to duplicate concern."
We serviced a
LG WASHER-FRONTLOAD
Model WM2350HRC
Near Dallas, TX 75217
Patrick
Job Details: 08/03/2023
"Customer concern, unit leaks during use. Found large hole in fill tube. Must replace. ; ordrng 1 4738ER1004B (Dispenser hose)"
We serviced a
LG WASHER-FRONTLOAD
Model WM3900HBA
Near Heath, TX 75032
Patrick
Job Details: 08/03/2023
"Customer concern, boot is torn. Confirmed. Must replace. ; ordrng 1 ADX75731701 (Door boot)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS 0
Near Steilacoom, WA 98388
Cejay
Job Details: 08/03/2023
"Customer concern is that dishwasher is not draining. Confirmed no drain pump operation. Confirmed 120v to drian pump. Found failed drain pump causing unit not to drain, needs new drain pump. Installed new drain pump cycle tested unit all checks good. ; used 1 W11497943 (PUMP-DRAIN) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Dallas, TX 75204
Lane
Job Details: 08/03/2023
Replaced pump and motor. Performed full function and leak tests after repair. All functions checked good at time of service.
We serviced a
GE DRYER-ELECTRIC
Model DPSB619ED2WW
Near Dallas, TX 75227
Patrick
Job Details: 08/03/2023
Replaced bearing. Tested unit. All checks good
We serviced a
KITCHENAID DISHWASHER
Model KUDK03FTSS3
Near Rockwall, TX 75087
Lane
Job Details: 08/03/2023
Installed new pump and motor with door tension kit. Performed full function and leak tests after repair. Advised customer air gap is still backing up and could cause potential water damage.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8000DW4
Near McKinney, TX 75071
Chad A.
Job Details: 08/03/2023
Customer stated dryer taking too long to dry. Performed tests and found vent restricted causing overheat condition. Tested with vent off and unit cycled properly. No mechanical failures with dryer.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3 01
Near DuPont, WA 98327
Cejay
Job Details: 08/03/2023
"Customer concern is that dryer was making a knocking sound and now is not tumbling but heats. Found failed idler and damaged belt causeing drun not to tumble. Needs new idler and belt. Installed new belt and idler, cycle tested dryer all checks good. ; used 1 6602-001655 (BELT), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.15113K216
Near Puyallup, WA 98375
Cameron M.
Job Details: 08/03/2023
Installed previously ordered element. Cycle tested unit. All checks good
We serviced a
WHIRLPOOL RANGE
Model RF386PXGQ2
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 08/03/2023
"Installed previously ordered srews,trim and door handle. Cycle tested. All checks good"
We serviced a
LG WASHER-FRONTLOAD
Model WM3570HVA
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 08/03/2023
"Customer concern is that washer leaks water during operation. Preformed inspection of unit, found heavy oversuds conditions present from rear of unit, caused by leak from rear vent of unit . Found leak activity coming from bottom of door during wash cycle. Cycle tested unit with heavier than normal operating conditions, via service mode. Found no active leaks with exception of bottom of door, caused by buildup of debris and film on door glass. Advised customer on regular cleaning intervals. Collected 95+tax via card payment"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT73OPAHZ0
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 08/03/2023
"Customer concern is that dishwasher does not power after starting cycle and filling. Found unit unplugged, causing unit to not power. Cycle tested unit 10x, found no mechanical defects at time of service. Advised customer on using high quality detergent and using rinse aid ; O-emld tckt"
We serviced a
KENMORE RANGE
Model 79048083001
Near Rockwall, TX 75087
Lane
Job Details: 08/03/2023
Replaced control and performed full function test. Oven is working to manufactures specifications
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Coppell, TX 75019
Lane
Job Details: 08/03/2023
Customer stated dishwasher makes loudebang noise when running. Performed function test found upper spray arm assembly faulty causing the noise. Customer statedall other functions checked good at time of service.; ordrng 1 W11545334 (Manifold)
We serviced a
AMANA DRYER-ELECTRIC
Model NED5800HW0
Near Denton, TX 76208
Chad A.
Job Details: 08/03/2023
Customer concern dryer not heating properly. Performed diagnostics and found open heat element. Replaced element and cycled to test. Heating good but failed vent test. Vent needs to be cleaned professionally. ; used 1 WP3387747 (ELEMENT) from stock