We serviced a
KENMORE RANGE
Model 629.46975794
Near Puyallup, WA 98375
Cameron M.
Job Details:
12/27/2022
"Customer concern is that left and right oven door hinges broke. Found broken left and right hinges, causing door to fall unrestricted. Needs new hinges. Parts show NLA."
We serviced a
GE RANGE
Model JB645DK3WW
Near Buckley, WA 98321
Cejay
Job Details:
12/27/2022
Installed previously ordered door glass with door pads. All checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW6620HC0
Near Bonney Lake, WA 98391
Cejay
Job Details:
12/27/2022
Installed previously ordered main control board. Cycle tested washer all checks good.
We serviced a
GE DISHWASHER
Model GDT630PYM4FS
Near Tacoma, WA 98403
Cameron M.
Job Details:
12/27/2022
"Customer concern is that dishwasher leaks alot of water during drain portion of cycle underneath the sink. Cycle tested unit 10x, found leak coming from sink faucet connection. Advised customer dishwasher operating as designed. Advised customer plumber needed to correct plumbing leak."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Tacoma, WA 98409
Cameron M.
Job Details:
12/27/2022
"Customer concern is that oven does not heat, and produces gas smell. Preformed amp draw of ignitor, found ignitor drawing 2.51 amps of required 3.3, causing unit to produce prolonged ignition and gas smell. Needs new ignitor. Installed new ignitor, cycle tested unit. All checks good ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS8
Near Puyallup, WA 98374
Cameron M.
Job Details:
12/27/2022
"Customer concern is that dishwasher rapidly flashing normal Cycle light, not running cycle. Per manufacturer test procedure. Found failed user board, causing unit to not start and run cycle. Needs new user interface. Requires auth. ; ordrng 1 WPW10459139 (User board)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Lewisville, TX 75057
John
Job Details:
12/27/2022
Installed new washplate. All checks good.
We serviced a
SAMSUNG RANGE
Model NE59N6630SS/AA
Near Lewisville, TX 75067
John
Job Details:
12/27/2022
Customer concern is FL burner only working on outside burner of double burner. Found burner fails continuity check. Also found infinite switch easy to turn one direction but difficult to turn opposite direction. Needs new burner and infinite switch.; ordrng 1 DG47-00067A (HEATER RADIANT-DUAL
FL) and 1 DG44-01007B (Regulator FL)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6100P/A3
Near Dallas, TX 75244
Patrick
Job Details:
12/27/2022
"Customer concern, unit not heating. Confirmed. Found heating element open. Pre- ordered parts not received due to incomplete address. Apt #715. Replaced element from truck stock. Tested unit. All checks good; used 1 Dc97-14486a (Element) from stock"
We serviced a
SAMSUNG RANGE
Model NE63A6711SS/AA
Near Orting, WA 98360
Cameron M.
Job Details:
12/27/2022
"Customer concern is that oven fan produces noise during operation and range surface indicator not functioning. Found hot surface indicator pushed through causing indicator to appear as not functioning. Reseated indicator. Found failed bearings in convection fan motor assembly, causing unit to produce noise during operation. Also found open convection element, causing poor heating . Needs new convection element and motor. Advised customer parts supplied by warranty company and to call when parts arrive. ; ordrng 1 DG31-00014F (Range convection fan motor) and 1 DG47-00017C (HEATER SHEATH-CONVECTION)"
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Puyallup, WA 98375
Cameron M.
Job Details:
12/27/2022
"Installed previously ordered main control, cycle tested unit 3x. All checks good. Customer declined to retain old part. Collected payment via"
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN2WW
Near Tacoma, WA 98404
Cejay
Job Details:
12/27/2022
Installed previously ordered lid lock. Cycle tested washer all checks good.
We serviced a
LG DRYER-ELECTRIC
Model DLEX4200B
Near Dallas, TX 75248
Patrick
Job Details:
12/27/2022
"Customer concern, unit displays d90 during use. Found clogged vent in wall. Customer must have vent professionally cleaned."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45T3200W/A3
Near Forney, TX 75126
Patrick
Job Details:
12/27/2022
"Customer concern, unit making noise during use. Confirmed. Removed debris from blower wheel. Tested unit. All checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Plano, TX 75024
John
Job Details:
12/27/2022
Customer concern is upper rack is falling down on one side and unable to use adjuster. Found locking pin inside adjuster housing has slipped outside of track causing adjuster to not be able to lock in the up position. Reinstalled locking mechanism. All checks good.
We serviced a
GE DISHWASHER
Model GDF630PSM3SS
Near University Place, WA 98466
Cejay
Job Details:
12/27/2022
"Customer concern is that dishwasher is not heating. Found tubs damage from fallen element. Pulled error codes via newfi. F99, F97. Found water supply line reversed. Fixed water line. Reset heater tco. Preformed heater test. 120v to element. Element has continuity. All checks good."
We serviced a
KENMORE DISHWASHER
Model KDPE234GPS0
Near Lakewood, WA 98498
Cejay
Job Details:
12/27/2022
Installed previously ordered display and rack adjusters. Cycle tested dishwasher all checks good.
We serviced a
FRIGIDAIRE RANGE
Model FFEF3013LWJ
Near Tacoma, WA 98408
Cameron M.
Job Details:
12/23/2022
Installed previously ordered main control and overlay. Cycle tested unit. All checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9250WW00
Near Lakewood, WA 98498
Cameron M.
Job Details:
12/23/2022
"Customer concern is that washer leaks alot of water during operation. Found small hole in door boot ,causing unit to leak during operation. Also found evidence of heavy oversuds conditions, causing leak from rear vent. Needs new door boot follow up visit scheduled for 01/2 8-12; ordrng 1 WPW10381562 (BELLOW)"
We serviced a
LG WASHER-FRONTLOAD
Model WM367OHWA
Near Garland, TX 75042
Patrick
Job Details:
12/23/2022
"Customer concern, unit leaking. Found hole in pressure tube causing unit to overfill. Replaced hose from truck stock. Tested unit. All checks good. ; used 1 Wh41x365 (Pressure hose) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Garland, TX 75040
Patrick
Job Details:
12/23/2022
Replaced element. Tested unit. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11026902692
Near Garland, TX 75044
Patrick
Job Details:
12/23/2022
"Customer concern, unit won't spin. Found broken coupler. Replaced from truck stock. Tested unit. All checks good. ; used 1 285753A (Coupler) from stock"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED5630HC2
Near McKinney, TX 75071
John
Job Details:
12/23/2022
Customer concern is dryer steam function not working. Found unit has a steam refresh option however unit does not have steam capability. No water inlet on unit nor water port inside of drum. Showed customer. All checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11082836100
Near Puyallup, WA 98375
Cameron M.
Job Details:
12/23/2022
Installed previously ordered door switch. Cycle tested unit 3x.all checks good
We serviced a
GE DISHWASHER
Model GDT695SGJ5WW
Near Graham, WA 98338
Cameron M.
Job Details:
12/23/2022
"Customer concern is that dishwasher does not dry dishes.cycle tested unit via newfi device. Found tripped tco,causing unit to not heat. Found build-up on optical sensor, causing sensor to false read water clarity and temperature. Reset tco, cleaned optical sensor. Cycle tested unit 10x. All checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model NA
Near Carrollton, TX 75007
John
Job Details:
12/23/2022
Installed new timer. Customer no longer has to beat her machine to get it to start. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AV/A2 11
Near Dallas, TX 75208
Patrick
Job Details:
12/23/2022
Replaced bellows. Tested unit. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN3WW
Near Frisco, TX 75034
John
Job Details:
12/23/2022
Installed new suspension rods. All checks good.
We serviced a
MAGIC CHEF RANGE
Model NOTAVAILABLE
Near Grand Prairie, TX 75051
Patrick
Job Details:
12/23/2022
"Customer concern, oven will not light. Found broken igniter. Replaced from truck stock. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 WB13T10045 (Igniter) from stock"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HC0
Near Spanaway, WA 98387
Cameron M.
Job Details:
12/23/2022
"Installed previously ordered tub springs, cycle tested unit 3x. All checks ok"
We serviced a
KENMORE WALL OVEN
Model 790.49113410
Near Buckley, WA 98321
Cameron M.
Job Details:
12/23/2022
"Installed previously ordered cooling fan, cycle tested unit 3x. All checks good. Customer kept old part."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF50K7500AV/A211
Near Carrollton, TX 75006
Patrick
Job Details:
12/23/2022
"Customer concern, unit will not spin. Found failed main bearing. Must replace spin basket and rear outer tub. ; ordrng 1 DC97-19268A (Spin basket) and 1 DC97-19681A (Rear outer tub)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF50K7500AV/A211
Near Dallas, TX 75230
Patrick
Job Details:
12/23/2022
"Customer concern, unit was very loud and now will not spin. Confirmed. Found main bearing failure. Must replace spin basket and rear outer tub. Unit up for review. ; ordrng 1 DC97-19268A (Spin basket) and 1 DC97-19681A (Rear outer tub)"
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SSM1WW
Near Puyallup, WA 98374
Cameron M.
Job Details:
12/22/2022
"Customer concern is that door boot is torn. Found suvierly torn door boot, causing unit to leak heavily during operation. Needs new door boot. Installed new door boot. Cycle tested unit. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Allen, TX 75013
Patrick
Job Details:
12/22/2022
"Customer concern, unit not draining. Confirmed. Cleared debris from air gap. Tested unit. All checks good."
We serviced a
GE WALL OVEN
Model JK3800SH3SS
Near Dallas, TX 75287
John
Job Details:
12/22/2022
Installed new main control board sent by Assurant. Temp checked unit at 350 degrees. Unit now heating to and maintaining proper temp. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW4
Near Wylie, TX 75098
Patrick
Job Details:
12/22/2022
"Customer concern, unit leaking during use. Especially on larger loads. Found inlet valve leaking during fill. Must replace. ; ordrng 1 W11173597 (Inviter valve assy)"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW7000XW0
Near Puyallup, WA 98374
Cameron M.
Job Details:
12/22/2022
"Customer concern is that washer does not power on and start cycle with press of power or manipulation of cycle knob. Verified concern of unit not powering. Successfully entered service mode and proceeded to cycle test. After activation of service mode, power button. Needs new user interface. Advised customer concern parts are NLA. No repair passable At this time."
We serviced a
SAMSUNG RANGE
Model NE59M4320SS/AA 03
Near Denton, TX 76208
John
Job Details:
12/22/2022
Installed new infinite switch. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC5
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
12/22/2022
"Installed previously ordered gearcase, slider and bolt. Cycle tested unit with load. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals. Advised customer on proper loading practices."
We serviced a
KENMORE RANGE
Model 790.74033312
Near Puyallup, WA 98374
Cameron M.
Job Details:
12/22/2022
"Customer concern is that oven does not ignite and heat. Preformed amp draw of bake ignitor, failed. Ignitor only drawing 2.51 amps, causing unit to not ignite and heat on bake cycle. Needs new ignitor. Installed new ignitor, cycle tested unit. All checks good. Customer declined to retain old part. Collected payment via card Payment. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"
We serviced a
LG RANGE
Model LRE302300ST/00
Near Dallas, TX 75217
Patrick
Job Details:
12/22/2022
Replaced relay board. Tested unit. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC465HW0
Near Forney, TX 75126
Patrick
Job Details:
12/22/2022
"Customer concern, unit not heating. Found open element. Replaced from truck stock. Tested unit. All checks good. Unit failed air flow test. Customer to have vent prerogative cleaned. ; used 1 279838 (Element) from stock"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US03
Near Heath, TX 75126
Patrick
Job Details:
12/22/2022
"Customer concern, ur error code during use. Levelled unit, ran spin only empty, good finish. Ran quick wash under load. Good fill, good agitate, good drain, failed spin. Basket solid on tub. Dampers very bouncy not smooth recovery. Must replace dampers. ; ordrng 4 DC97-16350U (Dampers)s"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US 02
Near Denton, TX 76208
John
Job Details:
12/22/2022
"Customer concern unit is making a banging noise while in spin cycle. Tested unit in drain and spin cycle, found suspension rods very bouncy causing unit to produce unbalanced error, unit needs new suspension rods.; ordrng 4 DC97-16350U (Suspension rods)s"
We serviced a
GE DRYER-GAS
Model GTD33GASK0WW
Near Carrollton, TX 75006
John
Job Details:
12/22/2022
Customer concern is dryer not heating. Confirmed unit not heating. Found ignitor fails continuity check casuing no heat condition.upon disassembly found front bearing mounts to be broken casuing bearing to slip out of place. Needs new ignitor and front bearing; ordrng 1 WE04X25996 (Ignitor) and 1 WE03X25314 (bearing top asm)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LEB6300PW0
Near Coppell, TX 75019
John
Job Details:
12/22/2022
"Customer concern is dryer not heating. Confirmed dryer not heating. Found open heating element causing no heat condition. Replaced element from truck stock. All checks good.; used 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFC150MLAW0
Near Irving, TX 75062
John
Job Details:
12/22/2022
Installed new control board. Unit now heats and maintains proper temp. Showed customer. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45N5300V/A3
Near Spanaway, WA 98387
Cameron M.
Job Details:
12/22/2022
"Customer concern is that dryer does not heat. Preformed airflow test, failed (yellow). Found open heating element, causing unit to not heat during operation. Needs new element. Customer declined repair at this time. Collected 95.00 trip fee +tax via debit card."
We serviced a
GE DISHWASHER
Model GDF520PGJ5BB
Near Spanaway, WA 98387
Cameron M.
Job Details:
12/22/2022
Installed previously ordered sweeper seal and fill funnel. Cycle tested unit 3x. All checks good
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC5
Near Garland, TX 75042
Patrick
Job Details:
12/21/2022
"Customer concern, mouse ate hoses. Confirmed. Both drain and recirculation hoses heavily damaged by rodent. Would need W10763460 and W10802689 to attempt repair. Not covered under warranty. Customer to address."
We serviced a
ADMIRAL DRYER-ELECTRIC
Model LNC7759A71
Near Carrollton, TX 75007
John
Job Details:
12/21/2022
Installed new rollers and idler pulley. Found that the blower wheel that was supplied by AHS was incorrect part number and does not line up with the motor spline. Needs new blower wheel. AHS to supply parts.; ordrng 1 31001043 (Blower wheel) and 1 WP312967 (clamp)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50T5300AC/US 01
Near Plano, TX 75075
John
Job Details:
12/21/2022
Customer concern is washer will not balance no matter load size. Confirmed unit shaking violently while trying to spin. Found when unit is half full of water the tub is almost on the ground. Found suspension rods very worn and bouncy causing unit to shake while spinning. Needs new suspension rods.; ordrng 4 DC97-16350U (Suspension rod)s
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Allen, TX 75013
John
Job Details:
12/21/2022
Customer concern is unit sometimes won't start and when it does it won't spin. Found error codes for water availability and out of balance. Ran rinse and spin and found inlet valves squealing and not opening all the way. Also found suspension rods worn and bouncy causing unit to not be able to balance load. Needs new suspension rods and inlet valves.; ordrng 1 W11130356 (suspension rods) and 1 W11165546 (valve)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AP/US 03
Near Allen, TX 75013
John
Job Details:
12/21/2022
"Customer concern is washer making grinding noise. Found bearing has failed and drum is very loose inside tub and rubbing on front tub. Also found door boot torn from drum rubbing across it. Needs new tub assy., drum, and door boot.; ordrng 1 DC97-21594A (Rear tub assy) and 1 DC97-21466A (Front tub) and 1 DC97-21456A (Drum) and 1 DC64-03788A (Door boot)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4 01
Near Spanaway, WA 98387
Cejay
Job Details:
12/21/2022
Installed previously ordered main pcb. Cycle tested washer all checks good.
We serviced a
LG WASHER-TOPLOAD
Model WT5001CW
Near Spanaway, WA 98387
Cejay
Job Details:
12/21/2022
"Customer concern is that washer is making a squealing noise during operation. Found failed transmission causing wear on rotor and stator assembly causing significant noise during operation. Needs new transmission, stator and rotor assmbly and washplate. Customer declined repair at time of service"
We serviced a
GE RANGE
Model JB645DK6WW
Near Dallas, TX 75243
Patrick
Job Details:
12/21/2022
"Customer concern, front burners will not adjust temp. Confirmed. No low, no med, high good. Must replace infinite switches. ; ordrng 2 WB24X25013 (Front infinite sw)s"
We serviced a
GE RANGE
Model JB655YK6FS
Near Richardson, TX 75081
Patrick
Job Details:
12/21/2022
"Customer concern, rf element small burner will not heat. Found open element. Must replace element and infinite sw. ; ordrng 1 WB30T10130 (Element) and 1 WB24X25013 (Infinite sw)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW1
Near Tacoma, WA 98444
Cejay
Job Details:
12/21/2022
"Installed previously ordered gearcase belt and cam. Preformed calibration cycle. Found motor pully loose causing noise. Needs new motor. Requires Auth. ; ordrng 1 W11283592 (MOTOR), states that autho needed"
We serviced a
LG WASHER-FRONTLOAD
Model WM3470HVA
Near DuPont, WA 98327
Cejay
Job Details:
12/21/2022
Installed previously ordered door seal. Cycle tested washer all checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WTW4816FW
Near Garland, TX 75040
Patrick
Job Details:
12/21/2022
Customer not home
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED5500FW0
Near Rockwall, TX 75087
Patrick
Job Details:
12/21/2022
"Customer concern, unit not heating. Confirmed. Found open heating element. Replaced from truck stock. Tested unit, all checks good. ; used 1 WP8544771 (Element) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/ A2 02
Near Rowlett, TX 75089
Patrick
Job Details:
12/21/2022
"Customer concern, unit overheated and then tripped breaker. Found grounded element. Replaced from truck stock. Tested unit, all checks good; used 1 DC97-14486A (Element) from stock"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5500FW1
Near Wylie, TX 75098
John
Job Details:
12/21/2022
Customer concern is washer leaking out of bottom of door. Found drain holes in boot plugged and standing water inside drain boot casuing water to fill over edge and out the door. Cleared drain holes and ran service cycle. No leaks found. Showed customer. All checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW6620HC0
Near McKinney, TX 75071
John
Job Details:
12/21/2022
Installed new inlet valves. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN3WW
Near Frisco, TX 75034
John
Job Details:
12/21/2022
Customer concern unit shakes while trying to spin. Confirmed unit banging around while sensing for spin. Found suspension rods worn and bouncy causing unit to not be able to sense properly. Needs new suspension rods.; ordrng 2 WH16X26911 (Suspension rods left)s and 2 WH16X26910 (Suspension rods right)s
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Lewisville, TX 75057
John
Job Details:
12/21/2022
"Customer concern unit is not agitating, found washplate stripped. Causing unit to leave black marks on clothes, unit needs washplate replaced. ; ordrng 1 W10902814 (washplate)"
We serviced a
SAMSUNG RANGE
Model NE59M4320SS/AA03
Near Dallas, TX 75212
Patrick
Job Details:
12/21/2022
Replaced switches. Tested unit. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW2
Near Dallas, TX 75211
Patrick
Job Details:
12/21/2022
"Customer concern, clothes are wet after cycle. F9e1 long drain f8e6 water hazard. Found partially torn wire to drain pump. Repaired. Tested unit, all checks good"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Dallas, TX 75211
Patrick
Job Details:
12/21/2022
Replaced timer. Tested unit. All checks good.
We serviced a
GE RANGE
Model JB645DK4WW
Near Tacoma, WA 98406
Cejay
Job Details:
12/20/2022
"Customer concern is that previously installed element is not aligned properly with glass. Reclocked element, verified position with customer all checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Dallas, TX 75248
Patrick
Job Details:
12/20/2022
"Replaced inlet valve, tested unit. All checks good."
We serviced a
KENMORE DISHWASHER
Model 665.13542N410
Near Tacoma, WA 98406
Cejay
Job Details:
12/20/2022
Installed previously ordered pump and motor assembly. Cycle tested dishwasher all checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB710LCS0
Near Tacoma, WA 98408
Cameron M.
Job Details:
12/20/2022
Installed previously ordered wheel &bracket assemblies. Cycle tested unit. All checks good
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS9
Near Buckley, WA 98321
Cejay
Job Details:
12/20/2022
"Installed previously ordered pump and motor assembly.Cycle tested unit, oversuds condition advised customer on using high quality detergent with rinse aid and running regular cleaning cycles. all checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5000DW2
Near McKinney, TX 75070
Patrick
Job Details:
12/20/2022
"Customer concern, unit making squeeking noise during use. Found seized rear roller. Replaced from truck stock. Tested unit. Failed air test, customer to have vent professionally cleaned. All checks good. ; used 1 WPW10314173 (Roller) from stock"
We serviced a
KITCHENAID RANGE
Model KESS907SSS02
Near Richardson, TX 75081
Patrick
Job Details:
12/20/2022
"Customer concern, glass cracked. Confirmed. Must replace glass top; ordrng 1 W10297306 (Glass top black)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US 03
Near Bonney Lake, WA 98391
Cejay
Job Details:
12/20/2022
"Customer concern is that washer is still making a noise during operation. Found loose counterweight bolt causing noise during operation. Secured all counterweight bolts. Cycle tested washer with a load, noise eliminated all checks good."
We serviced a
GE DISHWASHER
Model GSD2100V65WW
Near Tacoma, WA 98467
Cameron M.
Job Details:
12/20/2022
Customer concern is that dishwasher does not drain. Found melted and leaking actuator. Causing unit to leak heavily during operation and resulting in unit not draining. Found heavy leak damage to sub flooring under unit due to component failure. Advised customer due to damaged sub flooring unit will need to be made accessible prior to repair service to prevent further damage to surrounding floors and cabinets. Follow up visit scheduled for 12/29 1-5; ordrng 1 WD26X10051 (MOTOR & PUMP ASSEMBLY)
We serviced a
KENMORE DISHWASHER
Model 66513153K701
Near Gig Harbor, WA 98335
Cameron M.
Job Details:
12/20/2022
"Installed previously ordered door link kit, cycle tested unit 3x. All checks good"
We serviced a
LG WASHER-FRONTLOAD
Model WM3700HWA
Near Dallas, TX 75206
Patrick
Job Details:
12/20/2022
"Customer concern, unit goes off balance during spin. Levelled unit. Ran rinse and spin with 5 bath towels. All checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PCAS0
Near University Place, WA 98466
Cameron M.
Job Details:
12/20/2022
"Customer concern is that washer leaks a little water during operation. Cycle tested unit 5x found film under float switch, causing slow drip through housing. Cleaned float switch. Cycle tested unit all checks good. Advised customer on regular cleaning intervals. Also advised customer on using high quality detergent."
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.87729700
Near Tacoma, WA 98445
Cameron M.
Job Details:
12/20/2022
"Installed previously ordered main control, cycle tested unit 3x. All checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50K8600AW/A2
Near Tacoma, WA 98446
Cejay
Job Details:
12/20/2022
Installed previously ordered drain pump motor. Cycle tested washer all checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8300SW1
Near Spanaway, WA 98387
Cejay
Job Details:
12/20/2022
"Customer concern is that dryer powers on but dose not heat. Verified 240v to dryer, preformed airflow test failed (red) Preformed second airflow test with vent hose disconnected passed. Visually verified operation of element good. Preformed Temperature checks good. Ran aircycle to verify no heat during air Cycle good. Advised customer airflow test still failed. Dryer vent need service before resuming operation of dryer. Customer signed airflow acknowledgement."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11084182402
Near Dallas, TX 75209
Patrick
Job Details:
12/16/2022
Replaced motor. Tested unit all checks good.
We serviced a
SAMSUNG RANGE
Model NX60A6511SS/AA
Near Irving, TX 75061
Patrick
Job Details:
12/16/2022
"Customer concern, unit has no display. Verified. Found roach infestation caused control failure."
We serviced a
LG DRYER-ELECTRIC
Model DLE3500W
Near Puyallup, WA 98374
Cejay
Job Details:
12/16/2022
Customer concern is that dryer will show Te1 error thermistor ohms in range. Harness shows good continuity. Needs new main pcb. Advised customer parts show out of stock and may take time to recive.; ordrng 1 EBR85130511 (MAIN PCB)
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ9WW
Near Dallas, TX 75223
Patrick
Job Details:
12/16/2022
"Customer concern, unit not draining. Found lid lock error code. Lid lock failed diag tests. Found lock broken. Replaced from truck stock. Tested unit, all checks good ; used 1 WH08X32697 (Lid lock) from stock"
We serviced a
KITCHENAID RANGE
Model KERS807SBL00
Near Auburn, WA 98001
Cameron M.
Job Details:
12/16/2022
Installed previously ordered broil element and right front surface burner. Cycle tested unit 3x. All checks good customer declined to retain old parts. Collected payment via check payment.
We serviced a
GE DISHWASHER
Model GDT645SYN3FS
Near Puyallup, WA 98372
Cameron M.
Job Details:
12/16/2022
"Customer concern is that dishwasher produces h20 errors, not starting cycle. Cycle tested unit, found no defect. Tested unit via newfi device, found firmware update for ui required. Updated unit. Cycle tested unit,found pressure switch improperly reading water level. Found Debris build up in pressure switch, causing unit to improperly read water level. Cleared debris. Cycle tested, all checks good. Advised customer on using high quality detergent. Collected 95.00 trip fee +tax via debit card Payment."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6300AW/US
Near Tacoma, WA 98418
Cejay
Job Details:
12/16/2022
Customer concern is that washer is not during on. Customer signed damage waiver. Found shipping bolts still installed on machine. Found no damage from shipping bolts. No voltage supplied from main pcb causing sub pcb not to operate. Needs new main pcb customer declined repair at time of service. Left unit out for customer.
We serviced a
FRIGIDAIRE DISHWASHER
Model FPID2498SF0A
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
12/16/2022
"Customer concern is that dishwasher runs motor while empty, unit produces i30 error. Cycle tested unit, verified good function of inlet and wash pump. Found unit failed to adequately drain. Also found minor oversuds conditions present. Checked airgap for debris, none. Found restriction in drain hose before airgap. Cleared debris. Cycle tested unit 3x. All checks good. Advised customer on proper loading practices. Advised customer on using high quality detergent. Collected payment via debit card"
We serviced a
SAMSUNG RANGE
Model NE59M4310SS/AA 02
Near Tacoma, WA 98404
Cejay
Job Details:
12/16/2022
Customer concern is that oven is not heating. Customer removed bake element. Found open bake element causing oven not to heat properly.needs new element. Advised customer parts show out of stock and may take time to recive.; ordrng 1 DG47-00038B (HEATER SHEATH-BOTTOM)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Garland, TX 75043
Patrick
Job Details:
12/16/2022
"Customer concern, unit not draining. Confirmed. Found drain pump impeller detached. Must replace drain pump. Removed excess water. ; ordrng 1 W11497943 (Drain pump)"
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Puyallup, WA 98375
Cameron M.
Job Details:
12/16/2022
"Customer concern is that dishwasher does not start cycle. Cycle tested unit, found unit in showroom mode . Disabled showroom mode. Attempted cycle test again, found no comment activation unit not seeing door position. Cycled power at breaker. Tested again found unit seeing door position but activation of drain pump with test of single components individually. Found main control being, cause of operation defects, resulting in unit not running cycle properly. Needs new main board. Follow up visit scheduled for 12/27 8-12; ordrng 1 WD21X24900C (Main control)"
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN2WW
Near Tacoma, WA 98404
Cejay
Job Details:
12/16/2022
"Customer concern is that washer is not locking. F23 lid lock error. Via newfi lid lock test failed consecutively. Found lid lock broken causing failure, Needs new lid lock. Follow up scheduled for 12/27 8-12pm; ordrng 1 WH08X32657 (LID LOCK AND HARNESS)"
We serviced a
WHIRLPOOL DISHWASHER
Model GU1200XTKQ0
Near Puyallup, WA 98372
Cejay
Job Details:
12/16/2022
Installed previously ordered door seal. Cycle tested dishwasher all checks good.
We serviced a
GE DISHWASHER
Model GDT655SBL3TS
Near McKinney, TX 75071
John
Job Details:
12/16/2022
Customer concern is DW not powering on. Tested power to UI tests good 13.5 DC. Once UI cable was reseated unit powered on. Using NuFi device found that unit needed firmware update. Updated firmware. Fan full test cycle. All checks good. Unit now functioning as designed.