Service History 3 - RPS Appliance Repair

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA55A7700AV/US

Near Dallas, TX 75204

Patrick

Job Details: 02/16/2024

"Customer concern, unit makes strange noise during spin. Good drain, good spin. Some cavitation from drain pump but good flow. Dampers check good. Calibrated unit. Verified h/c, before proper fill level. Verified drain. All checks good."

We serviced a

AMANA WASHER-TOPLOAD

Model NTW4605EW0

Near Spanaway, WA 98387

Cejay

Job Details: 02/16/2024

"Customer concern is that washer will not spin durring final rinse, pulled error codes, F8E1, F2E1, found clogged inlet screen. removed debris from inlet screen, via service mode confirmed operation of cold inlet valve, preformed service diagnostic cycle to verify repair, calibrated washer, all checks good. Collected payment via check."

We serviced a

GE WASHER-TOPLOAD

Model GTW465ASN9WW

Near Eatonville, WA 98328

Cejay

Job Details: 02/16/2024

"Customer concern is that washer is going OOB and is banging around, found unit not level causing balance issues. Adjusted leveling legs, cycle tested unit with a load to verify repair. All checks good."

We serviced a

KITCHENAID RANGE

Model KSIB900ESS1

Near Tacoma, WA 98407

Cameron M.

Job Details: 02/16/2024

"Customer concern is that range produces f9e0 error. Verified terminal block connection accuracy. Tested continuity of harness connection terminal block to main control, confirming no breaks in electrical harness. Needs new main control . Customer declined repair at this time. Collected diagnostic fee via card payment"

We serviced a

KENMORE DRYER-ELECTRIC

Model 110.62994101

Near Steilacoom, WA 98388

Cameron M.

Job Details: 02/16/2024

"Customer concern is that dryer takes multiple cycles to dry clothes. Preformed airflow test,failed (yellow). Preformed temperature checks, in range. Verified element is intact and not shorted to case. Advised customer dryer vent needs to be cleaned. Advised customer on proper loading practices to ensure adequate results."

We serviced a

MAYTAG DISHWASHER

Model MDB3700AWX

Near Tacoma, WA 98446

Cameron M.

Job Details: 01/12/2024

"Installed previously ordered latch, handle and bracket. Cycle tested unit. All checks good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Lakewood, WA 98499

Cameron M.

Job Details: 01/12/2024

Installed previously ordered drain pump. Cycle tested unit. All checks good

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW5620HW0

Near Tacoma, WA 98409

Cameron M.

Job Details: 01/12/2024

Installed previously ordered ui and main control. Cycle tested unit. All checks good.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED7000DW0

Near Tacoma, WA 98405

Cameron M.

Job Details: 01/12/2024

Installed previously ordered parts. Cycle tested unit. All checks good

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW5620HW0

Near Tacoma, WA 98409

Cameron M.

Job Details: 01/12/2024

Installed previously ordered ui and main control. Cycle tested unit. All checks good.

We serviced a

JENN-AIR RANGE

Model JDS9865BDP

Near Graham, WA 98338

Cameron M.

Job Details: 01/12/2024

Installed previously ordered bake element. Cycle tested unit. All checks good

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TS1A

Near DuPont, WA 98327

Cejay

Job Details: 01/12/2024

"Customer concern is that dishwasher is falling forward after repair, secured dishwasher to counter, verified with customer. All checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM8

Near Tacoma, WA 98445

Cejay

Job Details: 01/12/2024

"Installed previously ordered sump and motor assembly, cycle tested unit all checks good."

We serviced a

KITCHENAID WALL OVEN

Model KOSE500EBS02

Near Tacoma, WA 98418

Cejay

Job Details: 01/12/2024

"Customer concern is that wall oven is not heating, pulled error codes, F2E1. Confirmed operation of bake and broil elements individually via service mode, cycle tested oven at multiple temperatures, oven is maintaining temperatures with in range. Advised customer on surface vs. soaked temperatures. Could not replicate errors at time of service."

We serviced a

GE DRYER-ELECTRIC

Model GTDP280ED4WW

Near Spanaway, WA 98387

Cejay

Job Details: 01/12/2024

"Customer concern is that dryer is making a noise durring operation, has difficulty starting intermittently, and takes multiple cycles to dry. Preformed airflow test failed (red). Preformed second airflow test with vent disconnected pass. Found door warped causing door not to fully engage door switch, visually inspected belt and front glides. Adjusted door, started multiple cycles to confirm door is engaging switch. Could not replicate noise, advised customer poor airflow is responsible for poor dry performance , over heating and causing door to warp, noise is possibly due to dryer over heating and expanding individual components of the dryer. Advised customer dryer vents need service before resuming operation of dryer. Customer signed airflow acknowledgement."

We serviced a

WHIRLPOOL COOKTOP

Model KGCC506RBL04

Near Irving, TX 75063

Patrick

Job Details: 01/12/2024

"Replaced spark harness. Tested unit, all checks good."

We serviced a

SPEED QUEEN DRYER-ELECTRIC

Model ADEE9BYS178TB01

Near Farmers Branch, TX 75234

Patrick

Job Details: 01/12/2024

"Customer concern, unit making noise during use. Tested unit under load. Operating normally at this time."

We serviced a

GE DISHWASHER

Model GDT635HSJ0SS

Near Irving, TX 75039

Patrick

Job Details: 01/12/2024

Replaced ui cover. Tested unit. All checks good.

We serviced a

GE WALL OVEN

Model ZTDX1FPSN2SS

Near Dallas, TX 75209

Patrick

Job Details: 01/12/2024

"Customer concern, unit behaving strangely. Called ge tag. F693 x34 communication error.( Inactive 4 weeks ago) unit operating normally at this time."

We serviced a

LG RANGE

Model LREL6325F/00

Near Dallas, TX 75203

Patrick

Job Details: 01/12/2024

Replaced cooktop and burner.

We serviced a

LG WASHER-TOPLOAD

Model WT7005CW/03

Near Graham, WA 98338

Cameron M.

Job Details: 01/11/2024

"Customer concern is that washer produces knocking noise during agitation. Cycle tested unit empty via quick wash cycle, was unable to duplicate customer concern. Cycle tested unit again on same cycle with customer provided load of towels. Found noise customer is concerned of is normal sound produced by rotor rapidly stopping and changing direction. Advised customer of what noise is and that noise is normal to drive system. Unit operating as designed. Collected diagnostic fee + tax via check payment."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED7120HW0

Near Edgewood, WA 98372

Cameron M.

Job Details: 01/11/2024

"Customer concern is that dryer does not heat. Preformed airflow test, failed (yellow).found open element, causing unit to not heat. Needs new element. Installed new element. Cleaned and vacuumed inside of unit Cleaned and calibrated moisture sensor. Cycle tested unit. All checks good. ; used 1 WP3387747 (ELEMENT) from stock"

We serviced a

GE DRYER-ELECTRIC

Model GTD33EASK0WW

Near Tacoma, WA 98445

Cameron M.

Job Details: 01/11/2024

"Customer concern is that dryer start button has to be held for dryer to run. Found broken belt,causing belt switch to stop operation. Also found worn glides ,causing noise during operation. Needs new belt and slides. Installed new belt and glides. Cleaned and vacuumed inside of unit. Collected payment via ; used 2 WE1M504 (SLIDE DRUM (WHITE)), 2 WE1M1067 (SLIDE BEARING (GREEN)), and 1 WE03X29897 (BELT DRIVE) from stock"

We serviced a

GE WASHER-TOPLOAD

Model GTW525ACP0WB

Near Eatonville, WA 98328

Cameron M.

Job Details: 01/11/2024

"Customer concern is that washer does not fill to adequate level and not completing cycle . Checked stored errors via Newfi device, found multiple out of balance errors, causing unit to not complete cycle. Also found multiple oversuds errors. Inspected inlet valves found minor debris, in valves. Cycle tested unit monitoring unit with Newfi, found no mechanical defects. Cycle tested unit with customer provided load of towels, unit able to complete cycle without issue. Unit operating as designed. Advised customer on regular cleaning intervals. Advised customer on proper loading practices. Advised customer on using high quality detergent. Collected 129+tax via card"

We serviced a

GE RANGE

Model JGB850SEF2SS

Near Eatonville, WA 98328

Cameron M.

Job Details: 01/11/2024

Installed previously ordered ignitor. Cycle tested unit. All checks good. Collected remainder balance via card payment

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Enumclaw, WA 98022

Cejay

Job Details: 01/11/2024

"Customer concern is that dishwasher is showing a drain error. Dishwasher drain line has irregular installation, removed drain line, confirmed drain operation, advised plumber is needed for clog in drain line, also Advised drain line can not be bent or kinked for proper drain operation. No mechanical or component failures at time of service."

We serviced a

LG DISHWASHER

Model LDFN454HT

Near Tacoma, WA 98445

Cejay

Job Details: 01/11/2024

"Customer concern is that dishwasher was producing a burning plastic smell and is now not turning on, found burnt wash motor and harness connection. Confirmed 120v incoming to main pcb, no diagnostic led, needs new wash motor and main pcb assembly with harness. Customer declined repair at time of service. Collected payment via card."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB855DC3

Near Frisco, TX 75034

Chad A.

Job Details: 01/11/2024

Replaced lid lock and main control. Cycled to test and found no other failures.

We serviced a

GE DRYER-ELECTRIC

Model PTD70EBPT0DG

Near Plano, TX 75024

Chad A.

Job Details: 01/11/2024

Customer stated dryer not heating properly and turning off. During testing found dryer to be overheating and cycling on hi limit. Performed vent test and failed. Removed vent and cycled to test and no failures detected and heating properly. Informed customer vent needs to be cleaned professionally before any further use.

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW5630HC0

Near Garland, TX 75044

Chad A.

Job Details: 01/11/2024

Customer stated washer leaking water. During inspection found no signs of water inside cabinet. Cycled to test and small drip from door due to pet hair around door and seal. No mechanical failures detected.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS4

Near Richardson, TX 75081

Chad A.

Job Details: 01/11/2024

"Customer stated dishwasher leaking water. During testing found main wash motor very noisy and water leaking from drain pump. All components rusted due to prolonged small leak. Water also failing and not functioning properly. Need sump assembly, drain pump,and valve to repair. No repair at this time."

We serviced a

LG WASHER-FRONTLOAD

Model WM2301HW

Near Plano, TX 75093

Chad A.

Job Details: 01/11/2024

Customer stated washer not spinning. Cycled to test and found unit not draining properly. Removed pump filter and cleared debris. Cycled to test and unit operating properly. No other failures found.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED4815EW1

Near Richardson, TX 75081

Lane

Job Details: 01/11/2024

Customer stated dryer won't heat enough on high. Performed diagnostics found house ventilation needs to be professionally cleaned. All functions checked good at time of service.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50T5300AC/US

Near Wylie, TX 75098

Lane

Job Details: 01/11/2024

Installed suspension and pressure switch. Performed full function test with load. All functions checked good at time of service.

We serviced a

GE WASHER-TOPLOAD

Model GTWN4250D1WS

Near Dallas, TX 75218

Lane

Job Details: 01/11/2024

Customer stated washer is extremely loud during spin. Performed diagnostics found faulty drive assembly. All other functions checked good at time of service.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4816FW3

Near Dallas, TX 75215

Patrick

Job Details: 01/11/2024

"Replaced agitator, calibrated unit. All checks good."

We serviced a

MAGIC CHEF RANGE

Model NOTAVAILABLE

Near Dallas, TX 75229

Patrick

Job Details: 01/11/2024

"Customer concern, unit does not heat. Element good 14ohm, 0vac to element. Removed control cover. Found significant roach infestation. Unable to complete repair. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM2

Near Rowlett, TX 75088

Patrick

Job Details: 01/11/2024

"Customer concern, unit not draining. Confirmed. Found clogged drain tube. Cleared. Tested unit all checks good. Auth:"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC565FW2

Near Sumner, WA 98390

Cameron M.

Job Details: 01/10/2024

"Customer concern is washer produces clicking noise during spin and agitate transitions. Preformed airflow inspection,found stripped hub, causing unit to not balance. Needs new hub. Installed new hub. Cycle tested unit via rinse and spin, found noise customer is concerned of is normal sound produced by shifter. Found no further mechanical defect. Unit operating as designed Advised customer on regular cleaning intervals. Advised customer on proper loading practices. Advised customer on using high quality detergent. ; used 1 W10528947 (HUB) from stock"

We serviced a

ELECTROLUX DRYER-ELECTRIC

Model EFME627UTT2

Near Gig Harbor, WA 98332

Cameron M.

Job Details: 01/10/2024

"Customer concern is that dryer produces e91 error and produces smell. Preformed inspection of unit. Found shorted element relay on main control, causing significant damage to both board and harness in multiple locations. Resulting in smell and error production. Needs new main control/harness kit and ui. Advised customer not to power unit as unit is high shock risk. Customer declined repair at this time. Collected 129 +tax via card payment."

We serviced a

GE DISHWASHER

Model HDF330PGR3WW

Near Puyallup, WA 98371

Cameron M.

Job Details: 01/10/2024

"Customer concern is that dishwasher does not run cycle. Cycle tested unit 3x on 3rd test unit will get stuck in drain portion of cycle, causing unit to not advance cycle. Inspected pressure sensor. Found debris clogging sensor, causing unit to not advance cycle. Needs new sensor installed new sensor. Cycle tested unit. All checks good. Advised customer on proper loading practices. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent. ; used 1 WD21X25468 (PRESSURE SENSOR ASM) from stock"

We serviced a

AMANA DRYER-ELECTRIC

Model NED4655EW1

Near Spanaway, WA 98387

Cejay

Job Details: 01/10/2024

"Customer request PM check on dryer, preformed airflow test pass, preformed temperature checks good and in range, visually inspected drum seal, door seal, belt idler and rollers all good. Verified dryer dose not heat in air cycle, dryer is in good condition and operating optimally. Collected payment via card."

We serviced a

FRIGIDAIRE WASHER-FRONTLOAD

Model FTF2140ES3

Near DuPont, WA 98327

Cejay

Job Details: 01/10/2024

"Installed previously ordered door lock, cycle tested unit to confirm spin operation and to verify repair, all checks good."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TS1A

Near DuPont, WA 98327

Cejay

Job Details: 01/10/2024

"Installed previously ordered spray arms and wash motor, cycle tested unit for leaks and to verify repair, all checks good."

We serviced a

ELECTROLUX DRYER-ELECTRIC

Model EFME627UTT2

Near Orting, WA 98360

Cejay

Job Details: 01/10/2024

"Customer concern is that dryer will not start cycle and is not displaying time on display. Found failed safety relay on control board causing dryer not to operate, installed SQT provided main board, cycle tested dryer and preformed airflow test failed (red) advised customer dryer vent needs service before resuming operation of dryer. Customer signed airflow acknowledgement. Returning two SQT provided parts."

We serviced a

GE DRYER-ELECTRIC

Model PTD60EBSR0WS

Near Plano, TX 75024

Chad A.

Job Details: 01/10/2024

Customer stared dryer takes too long to dry. Performed diagnostics and found Temps too high. Dryer failed vent test. Cycled with vent disconnected from wall and all cycled properly. No fault codes in memory. No failures detected with dryer.

We serviced a

FRIGIDAIRE RANGE

Model LFGF3052TFC

Near Garland, TX 75041

Lane

Job Details: 01/10/2024

Customer stated oven doesn't heat. Performed diagnostics found faulty ignitor. Replaced ignitor and performed multiple function tests. All functions checked good at time of service. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock

We serviced a

GE DISHWASHER

Model GSD2100V65BB

Near Garland, TX 75040

Patrick

Job Details: 01/10/2024

Replaced timer and drain solenoid. Tested unit. All checks good.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45B6300AP/US

Near Dallas, TX 75227

Patrick

Job Details: 01/10/2024

"Replaced valve. Tested unit. All checks good,."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4816FW2

Near Dallas, TX 75227

Patrick

Job Details: 01/10/2024

Replaced inlet valve. Tested unit. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8127LC0

Near Rockwall, TX 75087

Patrick

Job Details: 01/10/2024

"Customer concern, unit leaking during use. Unable to duplicate leak through multiple test cycles. Calibrated unit. All checks good at this time."

We serviced a

LG WASHER-FRONTLOAD

Model WM2650HWA

Near Garland, TX 75040

Patrick

Job Details: 01/10/2024

"Customer concern, oe error during use. Not spinning. Oe error code. Confirmed. Found clogged drain trap. Cleared. Tested unit. All checks good."

We serviced a

GE WASHER-TOPLOAD

Model GTW330ASK0WW

Near Tacoma, WA 98445

Cameron M.

Job Details: 01/09/2024

"Customer concern is that washer intermittently does not lock. Checked unit for stored error codes via Newfi device. Found multiple errors, most recent with most time code set @106x critical lid lock fault. Also found unit requires firmware update to include lid lock errors. Preformed update. Cycle tested unit 10x. Unit operating as designed. Advised customer on using high quality detergent as well as using proper volume of detergent for best result. Advised customer on regular cleaning intervals for optimal performance."

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Tacoma, WA 98444

Cameron M.

Job Details: 01/09/2024

"Customer concern is that dishwasher produces small leak from right front corner of unit. Cycle tested unit, 5x found no active leaks. Verified level of unit, found unit unlevel to right side,causing door to contact tub and produce poor seal. Leveled unit to current location, test unit again found no active leaks. Advised customer to monitor and record all information passable. And call if issues persist."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8127LW0

Near DuPont, WA 98327

Cameron M.

Job Details: 01/09/2024

"Customer concern is that washer dispenser not functioning, customer emptied and cleaned dispenser prior to service visit. Checked unit for stored error, none present. Using customer available detergent, loaded dispenser partially from diagnostic purposes. Verified dispenser operational as designed by manufacturer. Set dispenser to lowest settings for customer detergent. Cleared detergent from diag from unit. All checks good. Advised customer on using high quality detergent and proper volume of detergent for best result. Advised customer on regular cleaning intervals for optimal performance."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EW/A2

Near Spanaway, WA 98387

Cameron M.

Job Details: 01/09/2024

"Customer concern is that dryer does not heat. Preformed airflow test, failed (red). Inspected drive components, good. Inspected heat components, found open element, causing unit to not heat. Needs new element. Installed new element. Cleaned and vacuumed inside of unit. Cleaned and calibrated moisture sensor Cycle tested unit. All checks good ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED8000DW4

Near Orting, WA 98360

Cejay

Job Details: 01/09/2024

"Customer concern is that dryer is not drying clothes all the way on sensor dry. Pulled error codes, F4E4,F2E1,F4E4. Preformed airflow test pass. Preformed temperature checks good internal temperatures max at 178.3?F. On timed cycle, 169.3 ?F on normal cycle, cleaned and calibrated moisture sensors, adjusted customer prefered dryness level by one."

We serviced a

KENMORE WASHER-FRONTLOAD

Model 79641073311

Near Bonney Lake, WA 98391

Cejay

Job Details: 01/09/2024

"Installed previously ordered door seal, cycle tested unit it for leaks, all checks good."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC565FW2

Near Carrollton, TX 75006

Chad A.

Job Details: 01/09/2024

Replaced inner tub and suspension. Cycled to test. Washer running balanced in spin and draining good.

We serviced a

HOTPOINT WASHER-TOPLOAD

Model HTW200ASK0WW

Near Dallas, TX 75230

Chad A.

Job Details: 01/09/2024

"Replaced control,lid lock,and water valve. Set personality and cycled washer to test. Water level functioning properly and lid lock operating. No other failures found at time of service."

We serviced a

GE WALL OVEN

Model PT916SR1SS

Near Coppell, TX 75019

Lane

Job Details: 01/09/2024

Installed new fan. And performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4816FW2

Near Richardson, TX 75081

Lane

Job Details: 01/09/2024

Installed agitator and performed full function test. All functions checked good at time of service.

We serviced a

SPEED QUEEN DRYER-ELECTRIC

Model ADEE9BGS175TW01

Near Dallas, TX 75248

Lane

Job Details: 01/09/2024

Installed power supply board and performed multiple function tests. All functions checked good at time of service.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED95HEXW0

Near Dallas, TX 75248

Lane

Job Details: 01/09/2024

Customer stated dryer runs but doesn't heat. Performed diagnostics found large amount of lent buildup inside dryer. Confirmed dryer does heat. Performed airflow test which failed. Advised customer on cleaning dryer ventilation to improve performance.

We serviced a

GE RANGE

Model ZDP486NDT1SS

Near Dallas, TX 75254

Lane

Job Details: 01/09/2024

I stalled new main boards and communication model. Performed full function test. All functions checked good at time of service.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5200EP/A3

Near Dallas, TX 75204

Patrick

Job Details: 01/09/2024

"Customer concern, unit not heating, confirmed. Found open element. Replaced from truck stock. Tested unit all checks good.; used 1 DC97-14486A (Element) from stock"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC565FW2

Near Dallas, TX 75211

Patrick

Job Details: 01/09/2024

"Customer concern, unit not filling properly. No stored error codes. Calibrated unit. Ran test cycle under load of sheets."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ0

Near Garland, TX 75041

Patrick

Job Details: 01/09/2024

"Customer concern, unit not filling. Found silverware sick under float. Removed. Tested unit. All checks good."

We serviced a

GE WASHER-TOPLOAD

Model HTW240ASK6WS

Near Garland, TX 75040

Patrick

Job Details: 01/09/2024

"Customer concern, unit doesn't always spin out. Tested unit under load. Good fill, good drain, good spin. Lid left open error code, oob error code. No fault detected with unit."

We serviced a

WHIRLPOOL RANGE

Model WFG534SLAS2

Near Tacoma, WA 98405

Cameron M.

Job Details: 01/08/2024

"Customer concern is that oven does not heat and rear right burner does not remain lit at low setting. Cycle tested all burners. Found rear right and front left burners go out when set to low heat. Cleaned all orifices. Cleared spill over. And adjusted front left and rear right valves to allow for low heat setting. Cycle tested oven, found ignitor grounding to pizza try in warming drawer, causing oven intermittently to not heat. Removed pizza tray. Cycle tested oven 10x. All checks good. Advised customer against overloading drawer to prevent further issue."

We serviced a

KENMORE RANGE

Model 790.78733406

Near Fircrest, WA 98466

Cameron M.

Job Details: 01/08/2024

Installed previously ordered main control and overlay. Cycle tested unit. All checks good

We serviced a

KENMORE DRYER-ELECTRIC

Model 110.87562601

Near Tacoma, WA 98444

Cameron M.

Job Details: 01/08/2024

"Customer concern is that dryer produces noise during operation. Preformed inspection of unit. Found vent hose disconnected from vent outlet. Also found door latch broken, preventing door from closing properly. Inspected drive components, found seized idler pully causing noise during operation. Needs new idler pully. And catch. Installed new pully and catch. Cleaned and vacuumed inside of unit. Cleaned and calibrated moisture sensor. Cycle tested unit. All checks good ; used 1 279640 (PULLEY,IDLER), and 1 279570 (CATCH DOOR DRYER) from stock"

We serviced a

KENMORE DRYER-ELECTRIC

Model 11065132411

Near Spanaway, WA 98387

Cejay

Job Details: 01/08/2024

"Installed previously ordered drive belt, drum seal, shaft and rollers, cycle tested unit with customer, all checks good. Advised customer not to operate dryer for 12 hours for adhesive to set."

We serviced a

WHIRLPOOL DISHWASHER

Model DU8000XX-5

Near Sumner, WA 98390

Cejay

Job Details: 01/08/2024

"Customer concern is that dishwasher is not cleaning dishes and is leaving orange and yellow stains on dishes, no high loop installed, cycle tested unit to confirm unit operations, confirmed operation of element. Advised customer dishwasher is back flowing into dishwasher due to no high loop installation or airgap. No mechanical or component failures at time of service."

We serviced a

GE DRYER-ELECTRIC

Model GTD65EBSJ4WS

Near Puyallup, WA 98372

Cejay

Job Details: 01/08/2024

"Installed previously ordered bearing retainer and shaft assembly, cycle tested unit, noise eliminated all checks good."

We serviced a

LG WASHER-TOPLOAD

Model WT5680HVA

Near McKinney, TX 75071

Chad A.

Job Details: 01/08/2024

Replaced water valve assembly. Valves functioning properly and sealing off good.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WGD4800XQ1

Near Plano, TX 75075

Chad A.

Job Details: 01/08/2024

"Customer stated dryer very noisy. During inspection found drum roller seized to shaft. Replaced drum rollers and cycled to test. Dryer running smooth and heating properly. ; used 1 349241T (SUPPORT,ROLLER (2 PACK)) from stock"

We serviced a

LG WASHER-FRONTLOAD

Model WM1812CW

Near Dallas, TX 75287

Chad A.

Job Details: 01/08/2024

Replaced dispenser housing and water valve. Cycled to test and functioning properly with no leaks detected.

We serviced a

GE WASHER-TOPLOAD

Model GTWN4250D2WS

Near Prosper, TX 75078

Chad A.

Job Details: 01/08/2024

Replaced shift mode adapter and drain pump. Cycled to test. No leaks and functioning properly.

We serviced a

AMANA REFRIGERATOR

Model AF12539ERM02

Near Dallas, TX 75228

Lane

Job Details: 01/08/2024

Installed new where valve and door switch. Dispenser pressure did improve but not fully. Customer was unaware of low water pressure in kitchen area. Customer needs plumber to restore full pressure.

We serviced a

SAMSUNG DISHWASHER

Model DW30R2031US/AA 00

Near Garland, TX 75040

Lane

Job Details: 01/08/2024

Removed dishwasher from cabinet and performed multiple function and leak tests. Dishwasher never leaked any water. No signs of leakes underneath unit. Some dried detergent around left side hinge. Possible over suds no leaks at time of service.

We serviced a

KENMORE DRYER-ELECTRIC

Model 11065132411

Near Wylie, TX 75098

Lane

Job Details: 01/08/2024

Performed maintenance on dryer. Both airflow and cycle temperature check good. Cycle temperature 166 exhaust. No signs of significant lent build up. Advised. customer on dry time and airflow All functions checked good at time of service.

We serviced a

OTHER DISHWASHER

Model DD24DCTX7

Near Carrollton, TX 75007

Lane

Job Details: 01/08/2024

Customer stated dishwasher doesn't drain properly leaving standing water inside upper wash tub at end of cycle. Performed function test found components working at time of service. Customer stated previous company has already replaced electronics and motor assemblys. Unable to find cause of failure at time of service. All functions checked good at time of service.

We serviced a

KENMORE DISHWASHER

Model 36315229100

Near Carrollton, TX 75006

Lane

Job Details: 01/08/2024

Instead pump and motor. Performed multiple function and leak tests. All functions checked good at time of service.

We serviced a

FRIGIDAIRE WASHER-TOPLOAD

Model FFTW4120SW1

Near Coppell, TX 75019

Lane

Job Details: 01/08/2024

Installed new drain pump and hose. Performed multiple function and leak tests after repair. All functions checked good at time of service.

We serviced a

JENN-AIR RANGE

Model JGS8850CDS01

Near Spanaway, WA 98387

Cameron M.

Job Details: 01/05/2024

"Customer concern is that oven does not heat to correct temperature fails to maintain temperatures and ligh activates intermittently without interaction. Preformed Amp draw of bake ignitor, failed 2.39 amps of 3.3 required for proper function. Inspected door, found door bent at hinges, causing light to activate during to door not closing properly. Corrected door alignment. Needs new bake ignitor. Installed new ignitor. Cycle tested unit. All checks good. Customer declined to retain old part. Collected payment via card payment ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"

We serviced a

GE WASHER-TOPLOAD

Model GHWN5250D0WS

Near Spanaway, WA 98387

Cameron M.

Job Details: 01/05/2024

"Customer concern is that washer does not spin or agitate. Cycle tested unit, unit fills and drains will not achieve spin or agitate. Checked motor status led ,found led flashes 3x (motor/inverter board error). Verified good function of lid switch. Verified good voltage supply to motor 120v. Tested ohms of motor in range. Needs new motor/inverter. Customer declined repair at this time. Collected 129+tax via"

We serviced a

SAMSUNG RANGE

Model NE59M4320SB/AA 03

Near Lakewood, WA 98498

Cameron M.

Job Details: 01/05/2024

"Customer concern is that oven does not heat. Preformed visual inspection of elements and board. Found shorted bake element connection, causing unit to no heat. Needs new element and repaired terminal connection. Advised customer not to attempt use of unit as unit is electrical shock hazard. ; ordrng 1 DG47-00038B (HEATER SHEATH-BOTTOM)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5600XW2

Near Plano, TX 75093

Lane

Job Details: 01/05/2024

Installed new water inlet valves and performed multiple function and leak tests. All functions checked good at time of service.

We serviced a

GE COOKTOP

Model CHP9536SJ2SS

Near Tacoma, WA 98465

Cameron M.

Job Details: 01/05/2024

"Customer concern is that cooktop worked for a couple weeks after repair, then began not heating. Cycle tested unit with 3 customer provided pots of different manufacturers. Attempted cycle test of unit on all burners, found main center burner is able to detect and bring pot to boil. When attempting to test remaining burners with cast-iron pan unit unable to detect and bring pan to boil. Also found when powering on burners controls will momentarily power as though with interaction without physical interaction. Needs new burners,left module ,right module and display board. REQUIRES AUTH ; ordrng 1 WB30X38225 (ELEMENT INDUCTION 1800W RR) and 2 WB30X38226 (ELEMENT INDUCTION 2500W RLFL)s and 1 WB30X38485 (ELEMENT INDUCTION 3200W FR) and 1 WB30X38227 (ELEMENT INDUCTION 3700W) and 1 WB27X33086 (INDUCTION CONTROL ASM KIT) and 1 WB27X33085 (INDUCTION CONTROL ASM KIT) and 1 WB27X29619 (DISPLAY BOARD ASM)"

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW5630HC3

Near Sachse, TX 75048

Lane

Job Details: 01/05/2024

Customer stated washer will not function and displays f6e3. Performed diagnostics found fault code is a communication failure between ACU and MCU. Performed full diagnostic procedure verifying proper motor resistance through harness at acu board. Acu needs to be replaced to correct issue. Unable to test full function of washer due to failure. ; ordrng 1 W11550649 (ACU board)

We serviced a

GE DISHWASHER

Model GDP665SYN5FS

Near Irving, TX 75063

Lane

Job Details: 01/05/2024

Customer stated dishwasher has a new problem not related to the original H20 code. Performed diagnostics found failure to drain fault. Dishwasher drain hose has been modified and extended to reach disposal. Unable to recreate code at time of service. Dishwasher completed drain portion of cycle every time when tested with no codes produced. Advised replacing main control with pressure sensor. If problem is not corrected with this repair. Dishwashers installation needs to be corrected. ; ordrng 1 WD21X25468 (Pressure sensor) and 1 WD21X30998 (Main control)

We serviced a

FRIGIDAIRE RANGE

Model FEF366CCE

Near Tacoma, WA 98404

Cameron M.

Job Details: 01/05/2024

"Customer concern is that oven is producing smoke. Inspected unit, found grease spill and splatter in base of oven. Cycle tested unit, found smoke produced from over is grease burning off from previous cooking cycles. Advised customer on regular maintenance of oven. Advised customer to monitor and record if issues persist."

We serviced a

WHIRLPOOL WALL OVEN

Model MH1150XMB-0

Near Mesquite, TX 75181

Patrick

Job Details: 01/05/2024

"Customer concern, light won't turn on. Confirmed. Bulb good. No voltage from control. Must replace control. Part listed as NLA"

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF2A

Near Mesquite, TX 75149

Patrick

Job Details: 01/05/2024

"Customer concern, unit blinking but not starting. Confirmed. Found door latch good, burn mark on main control/ harness. Must replace main control and reterminate harness. Customer wishes to wait before proceeding."

We serviced a

ELECTROLUX WALL OVEN

Model EW30EW65PSC

Near Dallas, TX 75230

Patrick

Job Details: 01/05/2024

"Customer concern, Broken inner door glass. Replaced from pre order. All checks good."

We serviced a

LG WASHER-FRONTLOAD

Model WM1455HWA

Near Dallas, TX 75204

Patrick

Job Details: 01/05/2024

"Customer concern, drip from underneath unit. Confirmed. Found unit off level on wheeled cart. Need 2 men to access unit for proper diagnosis, stacked unit. ; O-emld tckt"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4816FW3

Near Dallas, TX 75215

Patrick

Job Details: 01/05/2024

"Custody concern, unit not agitating. Confirmed. Found agitator bolt loose, splines stripped. Must replace agitator. ; ordrng 1 WP3951744 (Agitator complete)"

We serviced a

GE WASHER-FRONTLOAD

Model GFW850SPN2RS

Near Puyallup, WA 98374

Cameron M.

Job Details: 01/05/2024

"Customer concern is that washer leaks water during operation. Preformed inspection of unit found heavy oversuds conditions present from rear vent, causing leak during spin cycle. Found buildup on door glass causing leak from bottom of door during wash cycle. Inspected dispenser, found evidence of leak from overflowing dispenser. Also found evidence of leak from dispenser to tub fill hose, causing unit to leak during operation. Requires second tech advised customer office will call to schedule repair; ordrng 1 WH01X26245 (Clamp) and 1 WH01X29652 (DISPENSER FILL HOSE) and 1 WH42X29542 (DISPENSER ASM)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Dallas, TX 75227

Patrick

Job Details: 01/05/2024

"Customer concern, unit doesn't stop draining. Confirmed. Found water in flood sw basin. Removed water. Ran svc cycle. Flood sw error, drain pump error stored. Good fill, good spray, good drain, no leak detected. Found disposer slow drain causing backflow to unit."