Service History 30

Near Olympia, WA 98516
Jacob P.
Job Details: 10/14/2020
WASHER-FRONT LOA KENMORE 1102382210 "Customer concern of knob not changing cycles. Found knob loose. Tightened knob. Test cycled, all checks ok."
Near Olympia, WA 98501
Jacob P.
Job Details: 10/14/2020
RANGE SAMSUNG NX58J5600SG/AA 01 "Customer concern of front right burner not igniting. Found burner head clogged with debris. Cleaned burner head. Test cycled, all checks ok."
Near Olympia, WA 98502
Jacob P.
Job Details: 10/14/2020
DRYER-ELECTRIC MAYTAG MEDX655DW1 "Customer concern of unit not starting. Found pulley unmounted. Mounted pulley and belt. Test cycled, all checks ok."
Near Puyallup, WA 98375
Branden W.
Job Details: 10/14/2020
WASHER-FRONT LOA LG WM8100HVA Customer concern is that bedding and rugs do not spin out fully and washer has high pitch noise when filling. Advised that bedding and rugs have the highest tendency to be out of balance and not achieve a high speed spin. Advised to balance loads as best as possible to help achieve proper spin speeds. Also advised high water pressure is causing noise when filling. Turned hot supply down slightly to reduce noise. Washer ops as designed.
Near Olympia, WA 98506
Jacob P.
Job Details: 10/14/2020
WASHER-FRONT LOA FRIGIDAIRE 41739012890 "Customer concern of door not closing properly. Found loose hinges causing door latch to not line up correctly. Adjusted hinges. Test cycled, all checks ok."
Near Olympia, WA 98502
Jacob P.
Job Details: 10/14/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EP/A3 "Customer concern of unit not heating. Found open hi limit, worn idler pulley and sized right rear roller. Replaced heating element, idler pulley and roller. Test cycled, all checks ok. ; used 1 DC97-16782A (DRUM ROLLER), 1 DC97-14486A (ELEMENT ASSEMBLY), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
Near Olympia, WA 98502
Jacob P.
Job Details: 10/14/2020
WASHER-TOPLOAD WHIRLPOOL WTW8500DC4 Installed new lid assy. Unable to test due to no power at house.
Near Olympia, WA 98516
Jacob P.
Job Details: 10/14/2020
RANGE FRIGIDAIRE FEFL64FSC "Installed previously ordered bake element and light bulb. Test cycled, all checks ok."
Near Auburn, WA 98092
Branden W.
Job Details: 10/14/2020
DISHWASHER FRIGIDAIRE FFBD2406NB9B Installed new inlet valve. Cycle tested x3. No leaks. All checks good. Left failed valve with customer as it caused a leak.
Near Puyallup, WA 98371
Nick R.
Job Details: 10/14/2020
DISHWASHER KENMORE 66514793N510 Preformed pm check cycle tested all checks good
Near Tacoma, WA 98408
Branden W.
Job Details: 10/14/2020
DISHWASHER AMANA ADB1400AGW0 Customer concern is that dishwasher does not drain the water. Found piece of ceramic lodged in pump impeller causing no drain. Cleaned pump. Cycle tested x3. All checks good. Collected 75.00 deductible via card.
Near Puyallup, WA 98375
Jacob P.
Job Details: 10/10/2020
WASHER-TOPLOAD SAMSUNG WA54M8750AV/A4 "Customer concern of grinding sound while spinning. Found debris between tub and basket causing sound. Removed debris. Test cycled, all checks ok."
Near Lacey, WA 98516
Jacob P.
Job Details: 10/10/2020
DRYER-ELECTRIC KENMORE 79681982410 "Performed pm check on dryer, all checks ok."
Near Lakewood, WA 98498
Nick R.
Job Details: 10/10/2020
DRYER-ELECTRIC KENMORE 11085866400 Preformed pm check cycle tested all checks good
Near Puyallup, WA 98371
Nick R.
Job Details: 10/10/2020
WASHER-TOPLOAD KENMORE 11027092600 Preformed pm check cycle tested all checks good
Near , WA 98321
Nick R.
Job Details: 10/10/2020
DISHWASHER KENMORE 66514743N510 Preformed pm check cycle tested all checks good
Near Olympia, WA 98502
Jacob P.
Job Details: 10/10/2020
DISHWASHER KITCHENAID KDTE104ESS3 Customer complaint of unit not heating and dishes coming out dirty when using heavy cycle. Found machine in heat lockout and no rinse aid. Advised customer rinse aid is required to achieve proper wash and drying results. Needs new control board and thermistor. ; ordrng 1 W11084121 (Thermistor) and 1 W10909703 (Control board)
Near Puyallup, WA 98374
Branden W.
Job Details: 10/10/2020
DISHWASHER FRIGIDAIRE FFID2426TD1A Customer concern is that dishwasher will not drain. Found solid debris chunk clogging drain hose at pump outlet causing poor drain. Cleared debris. Cycle tested x3. All checks ok.
Near Tacoma, WA 98404
Branden W.
Job Details: 10/10/2020
DISHWASHER WHIRLPOOL WDF520PADB7 Customer concern that dishwasher will not power on. Found GFCI that dishwasher plugs into tripped. Unable to reset GFCI. Cycle tested dishwasher on different outlet. All checks good. Advised that an electrician is needed to restore power to outlet behind dishwasher. Left power cord in front of dishwasher with toe panel off at customers request.
Near Olympia, WA 98501
Jacob P.
Job Details: 10/10/2020
WASHER-TOPLOAD WHIRLPOOL WTW5000DW1 "Installed previously ordered suspension rods, clutch and belt. Unable to remove wash plate to change hub. Needs new wash plate. ; ordrng 1 W10752283 (Wash plate)"
Near Tacoma, WA 98403
Branden W.
Job Details: 10/10/2020
DRYER-GAS KENMORE GGW9200LQ1 Customer concern is that dryer does not heat at all. Found after several ignition cycles. Gas valve coils fail to open causing no heat. Replaced coils. Vacuumed inside of dryer. Also found moisture sensor bars unplugged. Reconnected sensors. Cleaned and tested sensors. Cycle tested. All checks ok. ; used 1 279834 (2 COIL GAS VALVE SET) from stock
Near Tacoma, WA 98404
Nick R.
Job Details: 10/10/2020
RANGE WHIRLPOOL WFC310S0EB Customer concern that front left burner stays on high even when set on low. Found range with a stuck infinite switch cause front left burner to always be on high. Needs new infinite switch.; ordrng 1 WP3148952 (Infinite switch)
Near Olympia, WA 98513
Jacob P.
Job Details: 10/10/2020
DISHWASHER GE GDT545PGJ2BB "Installed previously ordered spray arms. Test cycled, all checks ok."
Near Puyallup, WA 98373
Jacob P.
Job Details: 10/10/2020
WALL OVEN FRIGIDAIRE FGET3065PFD "Installed previously ordered bake element. Found burnt connector to bake element. Replaced connector. Test cycled, all checks ok."
Near Sumner, WA 98391
Branden W.
Job Details: 10/10/2020
DRYER-ELECTRIC WHIRLPOOL RED4440VQ1 Installed new timer. Cycoe tested on timed and auto dry setting. Good Temps and airflow. All checks good.
Near Tacoma, WA 98443
Nick R.
Job Details: 10/10/2020
OTHER KITCHENAID KBSN608EBS01 Preformed pm check cycle tested all checks good
Near Buckley, WA 98321
Branden W.
Job Details: 10/10/2020
DRYER-ELECTRIC GE GTD75ECPL0DG Installed new front bearing and rear bearing. Test cycled with a load for 20 minutes. All checks ok.
Near Auburn, WA 98092
Branden W.
Job Details: 10/10/2020
DISHWASHER FRIGIDAIRE FFBD2406NB9B Customer concern that dishwasher randomly leaks from inlet valve area. Found signs of dried water on valve body. Needs new inlet valve assembly. Dishwasher has to be removed to replace valve as supply shut off is behind dishwasher. ; ordrng 1 807047901 (valve)
Near Tacoma, WA 98446
Branden W.
Job Details: 10/10/2020
DRYER-ELECTRIC MAYTAG MEDC215EW1 Installed new timer. Cycle tested. Alo checks good.
Near Tacoma, WA 98418
Nick R.
Job Details: 10/10/2020
DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 02 Customer concern that dryer isn't drying. Found dryer with an open heating element causing dryer not to heat needs new heating element ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Tacoma, WA 98408
Nick R.
Job Details: 10/10/2020
OTHER KENMORE 79571079010 Preformed pm check cycle tested all checks good.
Near Spanaway, WA 98387
Nick R.
Job Details: 10/10/2020
DRYER-ELECTRIC KENMORE 11065922401 "Customer concern that dryer isn't working. Found broken belt causing dryer not to work needs new belt, installed new belt cycle tested all checks good ; used 1 661570V (BELT) from stock"
Near Olympia, WA 98503
Jacob P.
Job Details: 10/10/2020
RANGE FRIGIDAIRE LGEF3045KFJ "Installed previously ordered control board and overlay. Test cycled, all checks ok."
Near Lacey, WA 98503
Jacob P.
Job Details: 10/10/2020
WASHER-TOPLOAD WHIRLPOOL WTW5000DW1 "Customer concern of unit continuously filing in rinse cycle. Found drain hose too far down in wall causing siphon condition. Removed drain hose and secured at proper position. Test cycled, all checks ok."
Near Puyallup, WA 98372
Jacob P.
Job Details: 10/10/2020
DISHWASHER MAYTAG MDB4949SDE2 "Customer concern of unit not washing dishes well. Found sump disassembled and lower spray arm broken upon arrival. Found spray arms filled with debris and upper manifold warped. Needs new sump assy, lower spray arm, upper spray arm and upper manifold. Called asurion to inform them of condition of machine, they advised they are sending call in for review on whether the repair will be covered or not. ; ordrng 1 WPW10591570 (Sump assy) and 1 W10803178 (Lower spray arm) and 1 WPW10571946 (Upper manifold) and 1 WPW10605345 (Upper spray arm)"
Near Lakewood, WA 98499
Branden W.
Job Details: 10/10/2020
WASHER-FRONT LOA WHIRLPOOL WFW75HEFW0 Customer concern that washer powers on. Then goes blank. Washer then started working again. Unable to reproduce issue at time of service. Reseated interface connections. Cycle tested. No issues found at this time. Advised to call if issue returns.
Near Enumclaw, WA 98022
Nick R.
Job Details: 10/10/2020
OTHER LG LFC22770ST Preformed pm check cycle tested all checks good.
Near Auburn, WA 98001
Nick R.
Job Details: 10/10/2020
RANGE GE JBP30BA2AD Installed new infinite switch and power cord cycle tested all checks good
Near Puyallup, WA 98371
Branden W.
Job Details: 10/10/2020
WASHER-TOPLOAD KENMORE 11022622100 "Customer concern is washer makes a clunking noise and moved when washing towels. Advised clunking is normal sound when break releases. Found transmission leaking a lot of oil. Also found dog agits worn. Needs new transmission, clutch, coupler and dog agits. Next service 10/15 1-5pm; ordrng 1 3360629 (gear case) and 1 285753A (coupling,motor) and 1 285785 (clutch) and 1 80040 (agitator dogs)"
Near Olympia, WA 98501
Jacob P.
Job Details: 10/10/2020
DRYER-ELECTRIC KENMORE 110.858624 Performed pm check on dryer . All checks ok.
Near Olympia, WA 98506
Jacob P.
Job Details: 10/10/2020
DRYER-ELECTRIC GE GTD42EASJ2WW "Customer concern of unit taking too long to dry. Ran air flow test, 100% plugged. Removed vent from back of dryer, found large lint build up in vent. Removed lint build up. Ran air flow test with vent off, green. Ran air flow test with vent attached, 100% plugged. Advised customer that vent from back off dryer to outside needs to be cleaned asap. Dryer functioning as designed."
Near Puyallup, WA 98371
Nick R.
Job Details: 10/10/2020
DRYER-ELECTRIC SAMSUNG DV520AEP/XAA Customer concern that dryer isn't heating. Found an open heating element causing dryer not to heat. Needs new heating element. Needs auth ; ordrng 1 DC93-00154A (Heating element)
Near Olympia, WA 98513
Jacob P.
Job Details: 10/10/2020
WASHER-FRONT LOA MAYTAG MHW5630HC0 "Customer concern of unit shaking and going out of balance, clothes are coming out hot when washed on cold and unit leaked into pedestal once. Found drain hose down too far in wall, secured hose at proper depth. Customer advised they have a water circulation system in their house which causes hot water to come out of cold water valve sometimes. Advised that may be the issue of clothes coming out hot. Found back right leveling leg up too high causing machine to shake. Leveled machine. Test cycled with a load, all checks ok."
Near Puyallup, WA 98371
Nick R.
Job Details: 10/10/2020
DRYER-ELECTRIC WHIRLPOOL WED4815EW1 "Customer concern that dryer stops mid cycle. Found the dryers timer with worn contacts causing dryer to stop mid cycle, needs new timer. ; ordrng 1 WPW10185982 (Timer)"
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 10/10/2020
DISHWASHER WHIRLPOOL GU2400XTPQ7 "Customer concern of soap left on dishes and around dispenser. Tested water temps at sink, 125deg. Ran machine on normal, both spray arms moving. Test cycled drain, checks ok. Found no rinse aid in unit. Advised customer that rinse aid is required to achieve proper wash and drying results. Machine functioning as designed, no mechanical failure."
Near Tumwater, WA 98501
Jacob P.
Job Details: 10/10/2020
DISHWASHER SAMSUNG DW80J7550UG Customer concern of water wall not moving causing dishes to be dirty. Found water who motor broken causing no water wall movement. Needs new water wall motor assy.; ordrng 1 DD97-00216A (Water wall motor assy)
Near Tacoma, WA 98403
Jacob P.
Job Details: 10/10/2020
DISHWASHER KENMORE 58714153402 "Customer concern of unit not filling. Tested voltage to inlet valve, 120v. Checked valve under sink is open, checks ok. Test cycled machine, unit fills. Test cycled ×3, all checks ok."
Near Steilacoom, WA 98388
Branden W.
Job Details: 10/10/2020
DISHWASHER LG LDT7797BM Customer concern is that dishwasher was failing to power on. Dishwasher started working again after days of not powering on. Unable to get unit to fail at time of service. Inspected console connections for corrosion. None found. Reseated all connections in console. Advised to call if issue returns.
Near Tacoma, WA 98443
Branden W.
Job Details: 10/10/2020
DISHWASHER KITCHENAID KDTE334DSS0 Customer concern is that dishes still wet and greasy at end of cycle. Found errors F8 E1 and F6 E1 Stored. Cycle tested. Found diverter motor does not stop running. Also found wash pump fails to start intermittently. Needs new sump assembly. Part is on manufacturer back order with no ETA. AHS to supply part. Dishwasher not grounded and power connection box cover missing. Lower toe panel missing clips. Zip tied on. ; ordrng 1 WPW10455261 (pump&motor)
Near Tacoma, WA 98404
Jacob P.
Job Details: 10/10/2020
DISHWASHER GE GSD2100V55WW "Customer concern of unit leaking from left side when doing dishes in sink. Found unit full of water upon arrival. Drained water out, sink backed up completely. Unable to turn on garbage disposal. Drained unit into sink directly, drained fine. Advised customer that plumbing issue is causing sink to back up and back flow into dishwasher causing unit to overflow. Plumber is needed, dishwasher functioning as designed."
Near Enumclaw, WA 98022
Nick R.
Job Details: 10/10/2020
DRYER-ELECTRIC SAMSUNG DV45K6200EW/A3 02 Customer concern that dryer is making a wobbling sound found all 4 rollers worn causing a wobbling sound needs 4 new rollers. Installed new rollers cycle tested all checks good.; used 4 DC97-16782A (DRUM ROLLER) from stock
Near Spanaway, WA 98387
Nick R.
Job Details: 10/10/2020
WASHER-TOPLOAD MAYTAG MVWB765FFW3 Customer concern that clothes are getting stuck under the washplate. Found a shirt under the washplate . Removed shirt cycle tested all checks good
Near Tacoma, WA 98445
Branden W.
Job Details: 10/10/2020
WASHER-FRONT LOA SAMSUNG WF45M5500AZ/A5 Customer concern that washer leaks in front. Cycle tested x3 in rinse cycle. Only leak found was at door boot and glass seal. Cleaned hair and debris from door glass and boot. Cycle tested again. No leaks. Found no other signs of leaks. Advised to keep door glass and boot cleaned.
Near Auburn, WA 98001
Branden W.
Job Details: 10/10/2020
RANGE GE JBP30BA2AD Tech was assigned as a helper;
Near Puyallup, WA 98373
Nick R.
Job Details: 10/10/2020
WASHER-FRONT LOA SAMSUNG WA54M8750AV/A4 Installed new drain hose cycle tested all checks good
Near Lakewood, WA 98498
Branden W.
Job Details: 10/10/2020
DISHWASHER MAYTAG MDB4949SDM0 Customer concern that door seal came off and dishwasher leaks. Needs new door seal. Next service 10/14 15pm; ordrng 1 W11177741 (gasket)
Near Tacoma, WA 98499
Jacob P.
Job Details: 10/10/2020
RANGE MAYTAG PER5750QAW "Customer concern is that front left burner not turning on, and front right burner staying on high. Checked front right burner and infinite switch has bad contacts causing burner to always be high. Front left surface element is receiving proper voltage and coil is broken. Found loose handle on oven door. Need to replace flex infinite switch and replace surface element and tighten handle. Customer wants to think about repair."
Near Tacoma, WA 98445
Nick R.
Job Details: 10/10/2020
OTHER SAMSUNG RF34H9960S4 Preformed pm check cycle tested all checks good
Near Tacoma, WA 98406
Jacob P.
Job Details: 10/10/2020
DRYER-ELECTRIC MAYTAG MEDB765FC0 "Installed foam seal. Test cycled, all checks ok."
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 10/10/2020
WASHER-FRONT LOA KENMORE 79641382410 Installed previously ordered stator assembly. Test cycled all checks ok.
Near Tacoma, WA 98409
Nick R.
Job Details: 10/10/2020
LAUNDRY CENTER FRIGIDAIRE FEX831CS0 Installed previously ordered parts cycle tested all checks good
Near , WA 98328
Branden W.
Job Details: 10/10/2020
WASHER-FRONT LOA KENMORE 79641162410 Customer concern is that washer leaks from door. Found debris causing leak at door boot and glass connection. Cleaned door glass and boot. Cycle tested. No leaks. Also cleaned clogged inlet filter causing washer to not fill with cold water.
Near Spanaway, WA 98387
Branden W.
Job Details: 10/10/2020
DRYER-ELECTRIC MAYTAG MEDX600XW0 Customer concern is that dryer does not heat. Found open heating element causing no heat. Replaced element. Vacuumed inside of dryer. Cycle tested. All checks good. ; used 1 WP3387747 (ELEMENT) from stock
Near Tacoma, WA 98446
Jacob P.
Job Details: 10/10/2020
LAUNDRY CENTER KENMORE 41761733810 "Installed previously ordered drain pump. Test cycled, all checks ok. Customer concern was that the dryer was making a loud nice. Found pulley shifted out of alignment. Reposition pulley, test cycled and all checks ok."
Near Tacoma, WA 98422
Jacob P.
Job Details: 10/10/2020
DRYER-ELECTRIC GE DCVH515EF0WW Customer concern is that when he starts the dryer the drum doesn't turn. Customer stated he has to hold the door switch and manually turn the drum to get it going. Found dead spot on motor causing dryer to not start. Needs new motor assy.; ordrng 1 WE03X25634 (Motor assembly)
Near Roy, WA 98580
Nick R.
Job Details: 10/10/2020
DISHWASHER GE GDF530PGM0WW Found the heating fuse had been disconnected causing dishwasher not to dry. Adjusted connection and cycle tested all checks good
Near Lakewood, WA 98498
Jacob P.
Job Details: 10/10/2020
RANGE MAGIC CHEF CER1160AAH "Customer concern of unit feeling warm whenever breaker is on. Found 116v sent to broil element even when unit is off causing unit to heat when not in use. Needs new thermostat. ; ordrng 1 WP74009379 (Thermostat), states that autho needed"
Near Orting, WA 98360
Nick R.
Job Details: 10/10/2020
RANGE WHIRLPOOL FEF368GCH Customer concern that range cuts off by itself. And when its off the knob to the burner can turn it back on. Cycle tested oven couldn't verify issue advised customers they might have a weak breaker. Everything works as intended.
Near Buckley, WA 98321
Branden W.
Job Details: 10/10/2020
Rear)s and 2 DC66-00470A (DAMPER SHOCK;FRONT)s and 1 DC31-00098A (MOTOR BLDC-ASSY HALL SENSOR) and 1 DC93-00278A (ASSY MODULE;MEMS SENSOR) and 1 DC92-01982A (ASSY PCB KIT)"
Near Orting, WA 98360
Branden W.
Job Details: 10/07/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer concern that after last repair (upper rack adjuster kit on 7/20/20) dishwasher leans forward from cabinet. Found stick on mounting pads came off of solid surface counter tops. Advised this is an installation issue not a failure of the dishwasher. Advised to have a proper solid surface dishwasher mount installed. No mechanical failures of dishwasher.
Near Graham, WA 98338
Jacob P.
Job Details: 10/07/2020
DISHWASHER AMMNA n/a "Installed previously ordered wash pump and grommet. Test cycled, all checks ok. When uninstalling unit, cracked fascia laminate. Glued crack back into place, customer okay with repair."
Near Lakewood, WA 98498
Jacob P.
Job Details: 10/07/2020
DRYER-ELECTRIC SAMSUNG DV50K7500EV-A3 01 "Installed previously ordered motor assembly. Test cycled with load, all checks ok."
Near Lakewood, WA 98498
Jacob P.
Job Details: 10/07/2020
WASHER-TOPLOAD SAMSUNG WA50M7450AW/A4 "Installed previously ordered stator assembly. Test cycled, all checks ok."
Near DuPont, WA 98327
Nick R.
Job Details: 10/07/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EF/A3 03 Customer concern that dryer is making a loud noise. Found both back roller seized causing dryer to make a loud sound needs 2 new back rollers. Installed two new back rollers cycle tested all checks good.; used 2 DC97-16782A (DRUM ROLLER) from stock
Near Lakewood, WA 98498
Nick R.
Job Details: 10/07/2020
DRYER-ELECTRIC SAMSUNG DV50K8600EV/A3 01 "Customer concern that dryer is making a weird sounds found a worn idler pulley and both back roller are seized causing dryer to make a lot of noise. Needs new idler pulley and both back rollers. Installed rollers and idler pulley cycle tested all checks good.; used 2 DC97-16782A (DRUM ROLLER), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
Near Spanaway, WA 98387
Nick R.
Job Details: 10/07/2020
WASHER-TOPLOAD GE GTW460ASJ9WW "Customer concern that washers lid lock is broken. Found washer with a broken lid lock causing washer to not spin needs new lid lock, install new lid lock cycle tested all checks good. ; used 1 WH01X27954 (Lid lock) from stock"
Near Tacoma, WA 98422
Branden W.
Job Details: 10/07/2020
DISHWASHER SAMSUNG DW80K7050US/AA 01 Customer concern is that dishwasher produces LC error and does not operate. Found glass pieces in pump causing no drain and unit to overfill and leak. Cleaned pump. Cycle tested x5. No leaks found. All checks ok.
Near Puyallup, WA 98372
Branden W.
Job Details: 10/07/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EP/A3 03 Customer stated they canceled appointment. Do not need service.
Near Tacoma, WA 98406
Jacob P.
Job Details: 10/07/2020
WASHER-TOPLOAD MAYTAG MVWB765FC3 "Installed previously ordered control board. Test cycled, all checks ok."
Near Graham, WA 98338
Branden W.
Job Details: 10/07/2020
WASHER-FRONT LOA SAMSUNG WF45K6500AV/A2 11 Customer concern that washer leaking water and suds from rear vent. Advised that too much soap build up from detergent overuse and not running clean washer cycle will cause this issue. Test cycled washer. No mechanical issues found. Advised to run clean washer cycle at least once a month and to only use 2 table spoons of HE detergent.
Near Puyallup, WA 98373
Nick R.
Job Details: 10/07/2020
DRYER-ELECTRIC SAMSUNG DV40J3000EW/A3 01 "Customer concern that dryer isn't heating. Found dryer with an open heating element causing dryer not to heat needs new heating element, installed new heating element cycle tested all checks good ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
Near Olympia, WA 98506
Jacob P.
Job Details: 10/07/2020
WASHER-TOPLOAD WHIRLPOOL WTW8040DW4 "Customer concern that unit stops in middle of cycle, and unit now won't start at all unless machine is left unplugged for an extended amount of time. Found f5e1 error stored (lid lock error). Replaced lid lock. Test cycled, all checks ok.; used 1 W10810403 (Lid lock) from stock"
Near Tacoma, WA 98404
Nick R.
Job Details: 10/07/2020
DISHWASHER KENMORE 65513012K113 "Customer concern that dishwasher is leaking from bottom door seal and has bad smell, also the bottom rack starting to rust. Cycle tested dishwasher, dishwasher has good spray pressure and in coming water temps 120. Cleaned grime from door seal unable to get unit to leak advised that rust on rack is not covered. Dishwasher in need of cleaning advised to run several clean cycles. No mechanical failures found."
Near Olympia, WA 98512
Jacob P.
Job Details: 10/07/2020
RANGE WHIRLPOOL WFE540H0ES0 "Installed previously ordered bake element. Test cycled, all checks ok"
Near Olympia, WA 98513
Jacob P.
Job Details: 10/07/2020
DISHWASHER WHIRLPOOL DU850SWPS4 "Customer concern of unit leaking under sink. Found hose from air gap to garbage disposal plugged causing overflow and leak at air gap. Advised customer that this is a plumbing issue, dishwasher functioning as designed."
Near Puyallup, WA 98372
Branden W.
Job Details: 10/07/2020
WASHER-TOPLOAD LG WT1101CW Customer concern that washer leaks from rear left corner. Cycle tested washer extensively. No leaks from any hoses. Washer is very rusted. Needs a complete overhaul. Water sitting in base pockets on left side. Shocks are weak and rusted. This is likely allowing washer tub to sit to low when filling dispensers and this causes splash over into washer base. Advised that rust damage is not covered. Extensive amount of rust caused by bleach. Collected 75.00 deductible via card.
Near Tacoma, WA 98406
Nick R.
Job Details: 10/07/2020
WASHER-TOPLOAD KENMORE 11028002010 Installed new lid lock cycle tested all checks good
Near Tacoma, WA 98409
Nick R.
Job Details: 10/07/2020
RANGE HOTPOINT RB525V4WH Install new recept and bake element cycle tested all checks good
Near Tacoma, WA 98404
Nick R.
Job Details: 10/07/2020
WASHER-FRONT LOA MAYTAG MHW6630HW0 Install new board. As I was testing it board went out again. Needs new console and new control board.; ordrng 1 W11325572 (Console) and 1 W11322883 (Control board)
Near Bonney Lake, WA 98391
Branden W.
Job Details: 10/07/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer concern that dishwasher does not wash. Found 112v to wash pump. Wash pump is unresponsive. Neess new wash pump. ; ordrng 1 W11084656 (motor-pump) and 1 WPW10538166 (grommet)
Near Bonney Lake, WA 98391
Nick R.
Job Details: 10/07/2020
DRYER-ELECTRIC WHIRLPOOL WED8000DW3 Customer concern that dryers moisture sensors aren't working. Found a loose connection on the moisture sensor. Causing dryer not to work properly. Adjusted connection cycle tested all checks good.
Near Tacoma, WA 98409
Jacob P.
Job Details: 10/07/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3 "Customer concern of unit not powering on and was making a squealing sound before. Found vent inside dryer disconnected causing excess of condensation buildup inside of dryer. Condensation inside control board and UI board caused shorts. Needs new control board, console, ui board and idler pulley. Could be further issues, unable to diagnose without being able to power on machine. ; ordrng 1 DC92-01596D (Control board) and 1 DC97-18106D (Console) and 1 DC92-01607H (UI board) and 1 Dc93-00634a (Idler pulley), states that autho needed"
Near Spanaway, WA 98387
Jacob P.
Job Details: 10/07/2020
RANGE SAMSUNG NE59J7630SG/AA Customer concern of clean cycle shutting off after 20 minutes and front left burner always on high. Found infinite switch shorted causing burner to always be on high. Needs new infinite switch.; ordrng 1 DG44-01006A (Infinite switch)
Near Tacoma, WA 98445
Branden W.
Job Details: 10/07/2020
WASHER-TOPLOAD KENMORE 11021302013 "Customer concern is tub ring is coming apart and transmission leaking oil. Unit needs new tub ring, transmission and related parts. ; ordrng 1 W11035747 (gearcase) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 WPW10006355 (actuator) and 1 WPW10427633 (pulley shield) and 1 WPW10215146 (tub ring) and 1 W10528947 (drive hub kit)"
Near Tacoma, WA 98408
Branden W.
Job Details: 10/07/2020
WALL OVEN GE JT3500SF5SS Customer concern that oven will not operate and produces F97 error. Found lower cooling fan not operating. Needs new cooling fan and speed board. ; ordrng 1 WB26X35089 (Cooling fan (lower)) and 1 WB27X28659 (board sensor)
Near Tacoma, WA 98408
Branden W.
Job Details: 10/07/2020
RANGE SAMSUNG NE58K9560WS/AA "Customer concern is that front right (large) induction element is not working. Customer smelled something hot before it stopped working. Found element does not sense cookware. Per Samsung STG. Needs new element, element pcb and sensor. ; ordrng 1 DG27-01014A (COIL-WORKING 280) and 1 DG32-00005D (SENSOR TEMP) and 1 DE92-03671A (ASSY PCB MAIN;NE9900 4 BURNER)"
Near Lacey, WA 98503
Jacob P.
Job Details: 10/07/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 Customer concern is that the machine is not spinning at end of cycle. Found 3E2 error stored (Inverter board). Per stg needs new Inverter board. ; ordrng 1 DC92-01531B (Inverter board)
Near Olympia, WA 98502
Jacob P.
Job Details: 10/07/2020
WASHER-TOPLOAD WHIRLPOOL WTW8500DC4 Customer complaint of broken lid. Found left side of lid cracked causing unit unable to open. Needs new lid assy.; ordrng 1 W11102314 (Lid assy)
Near Olympia, WA 98516
Jacob P.
Job Details: 10/07/2020
RANGE FRIGIDAIRE FEFL64FSC Customer concern of unit not heating and light bulb burnt out. Found broken bake element and burnt light bulb. Needs new bake element and light bulb. ; ordrng 1 316538904 (Bulb) and 1 316075103 (Bake element)
Near Sumner, WA 98391
Branden W.
Job Details: 10/07/2020
WASHER-FRONT LOA SAMSUNG WF42H5200AP/A2 11 Customer concern is that washer will intermittently not power on or it will power off mid cycle. Previous company replaced user interface board. Found 120.4 VAC with proper polarity to washer. Main board failing to store power. Needs new main board. Also found multiple door lock failure errors stored. Needs new door lock. Next service 10/16 10-2; ordrng 1 DC92-01803C (ASSY PCB MAIN) and 1 DC64-00519D (Door lock)