We serviced a
WHIRLPOOL DISHWASHER
Model DU1145XTPBA
Near Irving, TX 75038
John
Job Details:
07/24/2023
Customer concern is DW leaving residue on dishes. Ran full diagnostic cycle. No codes/issues found. Found that customer is not using rinse aid and stated that the water at his home is know to be hard water. Advised Customer that rinse aid is necessary especially with hard water in order to fully dry dishes properly. All checks good at this time.
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.28102310
Near Garland, TX 75043
Patrick
Job Details:
07/24/2023
Found slow drain in wall. Customer must have plumber clear drain.
We serviced a
GE COOKTOP
Model PP989SN1SS
Near Richardson, TX 75080
John
Job Details:
07/21/2023
Installed new burner. Found that the infinite switch that was ordered is incorrect part number. Must reorder correct infinte switch.; ordrng 1 WB24X10175 (LR infinite switch)
We serviced a
MAYTAG WALL OVEN
Model CWE5800ACS14
Near Coppell, TX 75019
Chad A.
Job Details:
07/21/2023
Replaced oven clock and lower oven bake element. Cycled to test and no other failures detected.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11064722400
Near Dallas, TX 75248
John
Job Details:
07/21/2023
Installed new heater. All checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060UG
Near Carrollton, TX 75007
Lane
Job Details:
07/21/2023
Customer stated dishwasher is unresponsive. Performed diagnostics confirmed supply voltage.good. user control and pcb need to be replaced to correct issue. ; ordrng 1 DD82-01337B (Main board) and 1 DD82-01338B (User control)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7600AW/US 01Q
Near Dallas, TX 75230
Lane
Job Details:
07/21/2023
Customer stated washer devolved a sewage smell after last repair. Performed diagnostics found washer needs to be run through a self clean cycle with approved cleaner. Customer instructed on warranty coverage not covering smells or noise.
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.28102310
Near Garland, TX 75043
Patrick
Job Details:
07/21/2023
Replaced inlet valve and drain hose. Tested unit. All checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2408NS10C
Near Tacoma, WA 98446
Cameron M.
Job Details:
07/21/2023
"Customer concern is that dishwasher does not drain. Found debris in airgap, causing unit to not drain. Cleared debris. Cycle tested unit 10x all checks good. Advised customer on proper loading practices. Advised customer on using high quality detergent."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45N5300F/A3
Near Fife, WA 98424
Cameron M.
Job Details:
07/21/2023
Customer concern is that dryer produces noise during operation. Found seized rear right roller. Causing unit to produce noise during operation. Needs new roller. Installed new rollers. Cleaned and vacuumed inside of unit. Cycle tested unit. All checks good. ; used 1 DC97-16782A (DRUM ROLLER) from stock
We serviced a
FRIGIDAIRE WALL OVEN
Model GLEB30S9FQC
Near Forney, TX 75126
Patrick
Job Details:
07/21/2023
"Customer concern, unit not heating. Confirmed. Found open heating element. Must replace. ; ordrng 1 318254906 (Element)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DWH0
Near Balch Springs, TX 75180
Patrick
Job Details:
07/21/2023
"Customer concern, unit not draining. Water in tub on arrival. Cleared clogged drain tube and drained water. When pump is activated it pulses 3 times then stops. F6e4 f8e4 f8e1. Found evidence of roach infestation. In control board causing drain pump to not run. Unable to complete repair."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LEQ8000JQ1
Near Mesquite, TX 75149
Patrick
Job Details:
07/21/2023
"Customer concern, unit stopped heating again. Element checks good. Found open hi limit. Replaced from truck stock. Tested unit all checks good. ; used 1 279816 (Thermostat kit) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ7WW
Near Tacoma, WA 98406
Cameron M.
Job Details:
07/21/2023
"Customer concern is that washer does not drain and spin clothes out fully. Using newfi device. Found multiple out of balance condition errors x65 out of balance canceled cycle,x35 . Found unit requires update. Cycle tested unit. Found excess play in transmission shaft causing unit to trigger out of balance errors. Needs new gearcase, belt and pully ; ordrng 1 WH03X33729 (PLATFORM BEARING RETAINER & FASTENERS) and 1 WH01X24697 (WASHING MACHINE DRIVE BELT) and 1 WH03X32097 (TRANSMISSION PULLEY & NUT)"
We serviced a
LG WASHER-FRONTLOAD
Model WM3700HWA
Near Dallas, TX 75230
Lane
Job Details:
07/21/2023
Installed new clamp and performed function and leak test. All functions checked good at time of service.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA48J7700AW/A2
Near Dallas, TX 75238
Lane
Job Details:
07/21/2023
Customer stated washer will not start. Performed diagnostics found faulty door lock assembly. All other functions checked good at time of service.; ordrng 1 DC34-00025E (Lock lid)
We serviced a
KENMORE RANGE
Model 79048083001
Near Rockwall, TX 75087
Lane
Job Details:
07/21/2023
Customer stated oven doesn't heat correctly. Performed heat cycle test.at 350. Oven temperature measures at 351f. After preheating was done controller kept cycling broiler on causing issue described by customer. The main control needs to be replaced.; ordrng 1 316577050 (Controller)
We serviced a
GE RANGE
Model PP9830SJ1SS
Near Coppell, TX 75019
Chad A.
Job Details:
07/21/2023
Replaced fan switch and sealed duct work in cabinet. All working good and no other failures detected.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50M7450W/A3
Near Dallas, TX 75217
Patrick
Job Details:
07/21/2023
"Customer concern, unit takes too long to dry clothes. Unit pulled out and disconnected on arrival. Air test passed disconnected. Customer reports water came from discharge hose when disconnected. Home vent clogged. Customer must have home vent professionally cleaned to prevent future failure or fire."
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MVWC415EW0
Near Mesquite, TX 75149
Patrick
Job Details:
07/21/2023
Replaced drain tube. Tested unit. All checks good.
We serviced a
HOTPOINT WASHER-TOPLOAD
Model HPW240ASK5WS
Near Garland, TX 75042
Patrick
Job Details:
07/21/2023
"Customer concern, unit leaks during use. No active fault codes. Ran bulky cycle, super load size. Good, fill, good h/c, good fill stop, pressure sensor accurate, good drain. No fault detected at this time. Accepted $100 deductible."
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near Wylie, TX 75098
Lane
Job Details:
07/21/2023
Installed new heater assy and front bearing. Performed full function test after repair. All functions checked good at time of service.
We serviced a
KENMORE DISHWASHER
Model 66513099N412
Near Dallas, TX 75252
Lane
Job Details:
07/21/2023
"Installed new upper rack and tub seal. Performed function test after repair. All, function checked good at time of service"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS5
Near Fife, WA 98424
Cejay
Job Details:
07/21/2023
Customer concern is that door is not latching. Found broken door strike casuing washer not to start. Installed new AHS provided door strike and preformed service cycle. All functions operational. Advised customer missing rinse aid cap is not covered. Advised customer on running regular clean cycles with active dishwasher cleaner. And using high quality dedergent with rinse aid.
We serviced a
SAMSUNG DISHWASHER
Model DW80R7061US/AA
Near Lakewood, WA 98499
Cameron M.
Job Details:
07/21/2023
"Customer concern is that dishwasher does not clean dishes. Preformed visual inspection, found clogged ports of upper and lower spray arms, causing poor wash. Cycle tested unit, found no other mechanical defects in wash or drain components. Needs new spray arms. Called customer for auth spoke with Alex received auth for repair advised parts are not able to be sourced locally office will reach out to reschedule appointment ; ordrng 1 DD97-00559A (ASSY ROTOR MIDDLE) and 1 DD97-00617A (ASSY ROTOR lower)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF2A
Near Spanaway, WA 98387
Cameron M.
Job Details:
07/21/2023
Customer concern is that dishwasher leaks at corners of door. Cycle tested unit. Found damaged sweeper seal. Causing leak during operation. Also found calapsed tub seal allowing water flow around tub and door resulting in leak. Needs new tub seal and sweeper seal follow up visit scheduled for 8/1 1-5; ordrng 1 154827601 (GASKET) and 1 5304500204 (GASKET)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2
Near Garland, TX 75041
Patrick
Job Details:
07/21/2023
"Customer concern, unit not heating. Confirmed. Found blown hi limit thermostat. Replaced from truck stock. Tested unit. All checks good. ; used 1 DC96-00887C (Hi limit thermostat) from stock"
We serviced a
WHIRLPOOL COOKTOP
Model SC8900EMH0
Near Graham, WA 98338
Cameron M.
Job Details:
07/21/2023
"Customer concern is that cooktop value stuck. Found LF valve seized, causing burner to be inoperable. Found remaining 3 valves stick causing difficulty using burners. Needs new valves. Advised customer parts NLA. AHS TO SUPPLY. REQUIRES AUTH ; ordrng 4 786121 (Vavle, Gas)s"
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Murphy, TX 75094
John
Job Details:
07/21/2023
Came to install cooktop parts. Found cooktop in use and to hot to disassemble. Customer advised that she couldn't stop cooking or it would ruin. Customer advised that she thought I was only comming for DW. Will need to reschedual repair for cooktop.; O-emld tckt
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US 02
Near Puyallup, WA 98374
Cejay
Job Details:
07/21/2023
Customer concern is that washer going OOB with every load. Found failed suspension rods causing washer to go OOB. Needs new suspension rods. Advised requires auth. ; ordrng 4 DC97-16350U (ASSY DAMPER)s
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45M5500AP/A5 51
Near Puyallup, WA 98374
Cejay
Job Details:
07/21/2023
"Customer concern washer is leaking from the rear and hears hummimg noise around final rinse and spin but basket is not moving and washer is not completeing cycles. Pulled error codes, DC,BC2,DC,BC2,DC,BC2,UB. Preformed automatic test mode, good. Cycle tested washer with a load, no leaks, all checks good. Advised customer leak in rear is caused by oversuds conditions. Unit needs new invereter board and hall sensor for Bc2 error causing washer to intermittenly not complete cycles. Advised parts show out of stock and may take time to recive, FAH to supply. Requires auth. Addtionally, advised customer on using high quality dedergent and appropirate quantities, also advised customer on running regular clean cycles with active washer cleaner. ; ordrng 1 DC92-01982A (ASSY PCB KIT) and 1 DC31-00098A (Hall sensor)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED9700SB0
Near Tacoma, WA 98446
Cejay
Job Details:
07/21/2023
"Customer customer concern is that dryer powers on but will not start. Found broken belt causing dryer not to start. Upon disassembly found damaged motor pully and seized idler. Needs new motor, blower, belt and idler. Follow up scheduled for 07/28 8-12pm; ordrng 1 WP697772 (blower wheel) and 1 661570V (belt) and 1 279787 (MOTOR-DRVE) and 1 W10837240 (BRACKET)"
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FXSS3
Near Dallas, TX 75252
Lane
Job Details:
07/21/2023
Customer stated dishwasher started smoking and tripped breaker. Performed diagnostics found faulty main control and wire harness. Sump assembly and heater should also be replaced. ; ordrng 1 W10416588 (Wire harness) and 1 WPW10352582 (Main control) and 1 W10168822 (Pump&motor)
We serviced a
LG DISHWASHER
Model LDF551BB
Near Lewisville, TX 75067
John
Job Details:
07/21/2023
"Customer concern is DW will not drain. Found unit full of murky black water upon arrival. Drain unit using drain pump and found sink filling with black water due to clog in disposal. Ran disposal to clear clog. Unit now draining properly. Found no high loop in place. Installed high loop in drain line. Cycle tested unit 3x times. Good fill, good wash, good drain. All checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8127LW1
Near Frisco, TX 75034
Chad A.
Job Details:
07/21/2023
Customer stated unit stops midcycle. During testing found motor to be overheating and cycling off on motor thermal. Replaced motor and blower wheel. Cycled to test and all working properly.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF50K7500AV/A2
Near Irving, TX 75062
Chad A.
Job Details:
07/19/2023
Customer stated unit leaking from door. During inspection found torn door boot causing unit to leak. Need gasket for repair. No repair at this time.
We serviced a
KENMORE WASHER-TOPLOAD
Model 79629278001
Near Lewisville, TX 75067
John
Job Details:
07/19/2023
Performed MPA check. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6120HW0
Near Spanaway, WA 98387
Cejay
Job Details:
07/19/2023
"Customer concern is that washer makes intermitten grinding noise durring start up. Verified customer concern. Found strectched belt and worn cam causing noise. Needs new cam and belt. Installed new cam and belt. Cycle tested washer no noise. All checks good.; used 1 W11239857 (BELT), and 1 W10721967 (CAM) from stock"
We serviced a
LG WASHER-FRONTLOAD
Model GTW680BSJ3WS
Near Plano, TX 75093
Lane
Job Details:
07/19/2023
Customer stated washer makes abnormal noise and wouldn't spin out load. Performed diagnostics found belt twisted. Replaced belt and performed multiple function tests after repair. All functions checked good at time of service. ; used 1 Wh01x27538 (Belt) from stock
We serviced a
SAMSUNG RANGE
Model NE58K9500SG/AA
Near Dallas, TX 75220
Chad A.
Job Details:
07/19/2023
Customer stated getting error code and oven has no function. LE error. Reset control from breaker box and cycled all components with no failures or errors. No loose connections found and all operating properly.
We serviced a
LG DRYER-ELECTRIC
Model DLEX5101V
Near Rockwall, TX 75087
Patrick
Job Details:
07/19/2023
Found open hi limit thermostat. Replaced from truck stock. ; used 1 6931EL3003D (Hi limit) from stock
We serviced a
GE DISHWASHER
Model PDT750SSF8SS
Near Rockwall, TX 75032
Patrick
Job Details:
07/19/2023
Replaced control and ui. Programed. Tested unit. All checks good.
We serviced a
GE DISHWASHER
Model GDT695SMJ22ES
Near Rockwall, TX 75032
Patrick
Job Details:
07/19/2023
"Customer concern, keypad inop. Confirmed. Cycled power, unit began operating. Must replace ui; ordrng 1 WD21X31902 (Ui)"
We serviced a
MAYTAG RANGE
Model MEC7430BB03
Near Wylie, TX 75098
Lane
Job Details:
07/19/2023
"Customer stated burner,spark and began to smoke. Performed diagnostics found faulty infinite switch and burner. All other functions checked good at time of service. ; ordrng 1 WPW10434447 (Infinite switch) and 1 W11517959 (Surface element RF)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11062922100
Near Carrollton, TX 75006
John
Job Details:
07/19/2023
Installed new heater. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW1
Near Dallas, TX 75205
Chad A.
Job Details:
07/19/2023
Replaced suspension with kit and cycled to test. All functioning properly and washer sitting level.
We serviced a
GE WASHER-TOPLOAD
Model GCWN2800D0WW
Near Wylie, TX 75098
Chad A.
Job Details:
07/19/2023
Customer stated timer control not working properly and agitator loose. During inspection found timer gear to be stripped but know in good condition. Fabric softener dispenser loose and will not stay in place. Need timer and agitator dispenser. ; ordrng 1 WH43X139 (WASHING MACHINE FABRIC SOFTENER DISPENSR) and 1 WH12X10527 (WASHING MACHINE TIMER)
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS2
Near Rockwall, TX 75032
Patrick
Job Details:
07/19/2023
"Customer concern, unit not draining. Found clogged drain tube. Cleared. Tested unit. All checks good."
We serviced a
LG DISHWASHER
Model LDP6797BD
Near Puyallup, WA 98374
Cejay
Job Details:
07/19/2023
"Customer concern is that dishwasher intermittenlyis not starting cycle and keeps turning off. Found start/cancel and power buttons stuck causing intermitten issues with machine. Needs new top concsole. Follow up scheduled for 07/25 8-12pm; ordrng 1 AGL75172631 (PANEL ASSEMBLY,CONTROL)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4 03
Near Tacoma, WA 98404
Cejay
Job Details:
07/19/2023
Customer concern is that washer lid is broken. Confirmed lid is damaged and will need to be replaced. Advised customer lid assembly shows out of stock and may take time to recive. Requires auth. ; ordrng 1 DC97-18845S (ASSY LID)
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MTW5600TQ2
Near Tacoma, WA 98418
Cejay
Job Details:
07/19/2023
"Customer concern is that washer was struggling to fill with water. Found inlet valves clogged. Cleaned inlet screens, upon restoring water supply, hot supply line leaking, from clamp. Secured all clamps and water connections. Cycle tested washer all checks good."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11096292100
Near Tacoma, WA 98404
Cejay
Job Details:
07/19/2023
"Customer concern is that dryer is not heating. Preformed airflow test failed (yellow). Found open thermal cutoff causing dryer not to heat,. Installed new thermal cutoff kit, cycle tested dryer all checks good. Advised custo,er dryer vemts need service. ; used 1 279769 (THERMAL CUTOFF) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Puyallup, WA 98372
Cejay
Job Details:
07/19/2023
"Customer concern is that washer is going shaking and going OOB. Found washer not level causing vibrations and OOB issues. Leveled washer, cycle tested with a load all checks good. No mechanical or component failures at time of service."
We serviced a
SAMSUNG RANGE
Model NE59M44320SG/AA 02
Near Tacoma, WA 98445
Cejay
Job Details:
07/19/2023
"Customer concern is that center of RF element is not working. Found opene elment causing element not to work. Needs new RF dual element. Advised custo,er part shows out of stock and may take time to recive. AHS to supply, requires auth. ; ordrng 1 DG47-00064A (HEATER RADIANT-DUAL)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 79631553610
Near Dallas, TX 75248
John
Job Details:
07/19/2023
Performed MPA check. No issues found. Unit functioning as designed.
We serviced a
GE WASHER-FRONTLOAD
Model GFW550SSN1WW
Near Mesquite, TX 75150
John
Job Details:
07/19/2023
Installed new door boot. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF448AAP/XAA
Near Heath, TX 75032
Patrick
Job Details:
07/19/2023
Replaced drain pump. Tested unit. All checks good.
We serviced a
GE DISHWASHER
Model GLD4560N10SS
Near Murphy, TX 75094
Chad A.
Job Details:
07/19/2023
Replaced water valve and tested good. No other failures found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Wylie, TX 75098
Lane
Job Details:
07/19/2023
"Replaced burner and switch performed full function test after repair. All, function checked good at time of service."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA40J3000AW/AA
Near Garland, TX 75040
Lane
Job Details:
07/19/2023
Replaced control assembly and performed full function test with load. All functions checked good at time of service.
We serviced a
GE DISHWASHER
Model GDF630PSM0SS
Near Garland, TX 75043
John
Job Details:
07/19/2023
"Installed new drain pump, wash motor, and fuse. While testing, found diverter leaking. Replaced diverter from truck stock. All checks good.; used 1 WD19X25278 (DIVERTER ASM KIT) from stock"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA48J7700AW/AA 11
Near Mesquite, TX 75181
Patrick
Job Details:
07/19/2023
Replaced harness and mems sensor. Tested unit under load. All checks good.
We serviced a
WHIRLPOOL RANGE
Model GR448LXPS0
Near Dallas, TX 75217
Patrick
Job Details:
07/19/2023
"Replaced sensor and infinite sw. Hinges and light bulb were incorrect. Disassembled door, realigned and reassembled, unit tests good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE508DAYW
Near Dallas, TX 75243
Lane
Job Details:
07/19/2023
After disassembly foumd front bulkhead glide support broken off. Dryer will require new glide support with glide. Blower wheel is stripped off and does need to be replaced possibly with motor.; ordrng 2 WP37001298 (Glide bracket)s and 2 WP37001298 (Glide)s and 1 WP40111201 (Belt)
We serviced a
KENMORE DISHWASHER
Model 36315461793
Near Tacoma, WA 98406
Cameron M.
Job Details:
07/19/2023
"Customer concern is that dishwasher does not wash and does not fill. Cycle tested unit, found seized actuator, causing unit to fill then drain immediately upon filling, causing unit to not wash. Also found faulty contacts in timer,causing unit to not send voltage to actuator. Needs new wash mechanism and timer. Advised customer parts show NLA. AHS TO SUPPLY. REQUIRES AUTH ; ordrng 1 WD26X10013 (DISHWASHER MOTOR & PUMP ASSEMBLY) and 1 WD21X10020 (TIMER)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48H7400EW/A2 01
Near Tacoma, WA 98406
Cameron M.
Job Details:
07/19/2023
"Customer concern is that dryer produces noise during operation. Found seized idler pully, causing squealing noise during operation. Needs new Idler pully. Cleaned and vacuumed inside of unit Cleaned and calibrated moisture sensor. Installed new pully. Cycle tested unit. All checks good. Collected payment via ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
LG WASHER-TOPLOAD
Model WT5101HV
Near Tacoma, WA 98466
Cameron M.
Job Details:
07/19/2023
"Customer concern is that washer leaks large amount of water from unit unit during operation. Found drain pump housing damaged, causing severe leak during operation. Also found tub to pump hose unable to seal allowing water to leak unrestricted. Cleaned up water mess dried surrounding surfaces. Needs new drain pump and hose. Advised customer parts show NLA. May take time to receive parts Requires auth, AHS TO SUPPLY ADVISED CUSTOMER DO NOT ATTEMPT USE OF WASHER TO PREVENT WATER DAMAGE. ; ordrng 1 AEM73213001 (HOSE ASSEMBLY,DRAIN) and 1 5859EA1004E (DRAIN PUMP ASM)"
We serviced a
GE DISHWASHER
Model GDP665SYN0FS
Near Steilacoom, WA 98388
Cameron M.
Job Details:
07/19/2023
Customer concern is that dishwasher leaks a little water during operation. Found unit produces slow leak from wash motor. Needs new wash motor service kit. Follow up visit scheduled for 7/28 1-5; ordrng 1 WD19X25700 (WASH PUMP SERVICE KIT)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW1
Near Steilacoom, WA 98388
Cameron M.
Job Details:
07/19/2023
"Customer concern is that dryer does not heat. Preformed airflow test, failed (yellow). Found weak contacts in time ,causing unit to not advance cycle. Also found element shorted to case, causing unit to not produce adequate heat. Needs new timer and element. Follow up visit scheduled for 7/29 1-5; ordrng 1 WPW10642928 (TIMER) and 1 279838 (element,heater)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Coppell, TX 75019
Lane
Job Details:
07/19/2023
Customer stated dryer makes abnormal noise. Performed diagnostics found idler pulley when out. Replaced pulley and performed multiple function tests after repair. All functions checked good at time of service. 9; used 1 Wpw10547292 (Idler pulley) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FDBB2040FC2
Near Plano, TX 75093
Chad A.
Job Details:
07/19/2023
Replaced water valve and door seal. Cycled to test and no leaks detected. All working good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9151YW00
Near Lakewood, WA 98499
Cameron M.
Job Details:
07/19/2023
"Customer concern is that washer does not complete cycle. Cycle tested unit found belt and pully, disengaged. Mounted belt and pully, cycle tested unit 3x. All checks good."
We serviced a
MAYTAG DISHWASHER
Model MDB3700AWX
Near Tacoma, WA 98444
Cameron M.
Job Details:
07/19/2023
"Customer concern dishwasher leaks during operation, loud operation and poor wash quality. Cycle tested unit, found hole in tub assembly, causing heavy water leak during operation. Also found clogged spray arms, causing poor wash quality. Needs new tub lower spray arm. Spray tower,diverted and diverted cap. outer Tub is a non serviceable item. Unit un-repairable at this time. ; ordrng 1 99002478 (TOWER, SPRAY (W/SHAFT-WHT)) and 1 99002422 (DIVERTER, SPRAY (WHT)) and 1 99002420 (CAP, SPRAY DIVERTER (WHT)) and 1 99002419 (ARM ASSY, WASH (LWR-WHT)) and 1 Outertub"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2412SS0A
Near Spanaway, WA 98387
Cameron M.
Job Details:
07/19/2023
"Installed previously ordered spray arms, cycle tested unit. All checks good"
We serviced a
KENMORE DISHWASHER
Model 66515953000
Near Dallas, TX 75206
John
Job Details:
07/19/2023
"Came to install new door links. Found water service valve siezed in open position, unable to turn off. As well as copper connection to inlet valve pipe doped in place, unable to reseal once removed. Advised Customer that a plumber will be necessary to replace brass valve and copper line with stainless hardware.; O-emld tckt"
We serviced a
LG WASHER-FRONTLOAD
Model WM3360HWCA
Near Puyallup, WA 98373
Cameron M.
Job Details:
07/18/2023
"Customer concern is that washer produces burning rubber smell and is damaging door boot. Cycle tested unit, found excess basket play caused by rear tub bearing failure also causing noise during spin cycle. Needs new basket asm,rear tub asm, tub seal and door boot. REQUIRES AUTH REQUIRES SECOND TECH AHS TO SUPPLY. ; ordrng 1 AJQ73413809 (TUB ASSEMBLY,OUTER) and 1 AJQ54138208 (TUB ASSEMBLY,DRUM(INNER)) and 1 MDS47123604 (GASKET)"
We serviced a
LG WASHER-TOPLOAD
Model WT5101HV
Near Tacoma, WA 98466
Cejay
Job Details:
07/18/2023
"Installed previously ordered main control, confirmed operation of drain pump, cycle tested washer all checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW0
Near Rowlett, TX 75089
Patrick
Job Details:
07/18/2023
Replaced gear case and slider. Tested unit. All checks good.
We serviced a
GE RANGE
Model JP340B0J1BB
Near Garland, TX 75040
Patrick
Job Details:
07/18/2023
"Customer concern, glass top cracked. Confirmed. Must replace. AHS to supply NLA parts. ; ordrng 1 WB62T10333 (Main top)"
We serviced a
GE DISHWASHER
Model n/a
Near Dallas, TX 75287
John
Job Details:
07/18/2023
"Customer concern is DW stopping mid cycle and not draining. Unit full of water upon arrival. Drained water using drain pump, good drain. Found when cycle started good fill but only washes for approximately 30 seconds and drains then repeats. NuFi Bluetooth connects to tablet but shows that it is not plugged into any serialport. Unable to enter service mode using UI. Recommend replacing UI and Control board. No model tag available on unit. AHS to research model number and part numbers.; O-emld tckt"
We serviced a
LG WASHER-FRONTLOAD
Model WM4270HVA
Near Plano, TX 75074
John
Job Details:
07/18/2023
Customer concern is washer will not start cycle. Giving LE error. Found RPS sensor ohms check out of range. Replaced RPS Sensor from truck stock. All checks good.; used 1 6501KW2002A (RPS SENSOR) from stock
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Dallas, TX 75244
John
Job Details:
07/18/2023
Replaced 3 wire 40amp plug.; used 1 WX09X10007 (POWER CORD 5' 40A 3WIRE RANG) from stock
We serviced a
GE WASHER-TOPLOAD
Model WHDSE820C1WW
Near Dallas, TX 75219
Patrick
Job Details:
07/18/2023
"Customer concern, unit overflows during use, confirmed. Pause/ stop button inop. Confirmed. Must replace main control, pressure sw, and pressure hose. AHS to supply parts. Advise customer to discontinue use until repair has been completed. Let unit unplugged with water valve turned off. ; ordrng 1 WH12X10220 (Control) and 1 WH12X10108 (Pressure sw) and 1 WH41X365 (Pressure hose)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Dallas, TX 75211
Patrick
Job Details:
07/18/2023
"Replaced control and harness. Unit still on back porch. Unable to fully test. Calibrated and ran drain and spin, no water. All checks good. Tenant refused signature as they expected unit to reinstalled as well and other to be on placed in garage."
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Dallas, TX 75244
John
Job Details:
07/18/2023
Replaced cooling fan and thermofuse. Found burnt plug wires. Replaced plug purchased by customer.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4800XQ3
Near Carrollton, TX 75007
John
Job Details:
07/18/2023
Customer concern is dryer making loud noise after repair. Confirmed noise. Found burn spot on new motor supplied by AHS. Needs new motor.; ordrng 1 279827 (Motor)
We serviced a
GE WASHER-FRONTLOAD
Model GFW650SSN2WW
Near Carrollton, TX 75006
John
Job Details:
07/18/2023
Came to install new door. Found new door to be broken and still leaking. Must reorder door.; ordrng 1 WH10X29544 (Washer door)
We serviced a
MAYTAG WASHER-TOPLOAD
Model PAV3360AWW
Near Lewisville, TX 75067
Lane
Job Details:
07/18/2023
Customer stated washer bangs around during spin cycle. Performed diagnostics found broken suspension springs. All other functions checked good at time of service. ; ordrng 1 12002773 (Suspension kit)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA56H9000AP/A2
Near Plano, TX 75074
Chad A.
Job Details:
07/18/2023
Customer stated unit noisy. Performed diagnostics and cycled all components. No abnormal noise or mechanical failures detected. Secured drain hose at wall due to siphon problems. No other failures found.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4 01
Near Tacoma, WA 98499
Cejay
Job Details:
07/18/2023
"Installed previously ordered drain pump, confirmed drain motor operation. Cycle tested washer all checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 11
Near Puyallup, WA 98373
Cameron M.
Job Details:
07/18/2023
"Customer concern is that washer does not wash and not draining. Cycle tested unit. Found seized drain pump, causing unit to not start cycle. Needs new drain pump. Follow up visit scheduled for 7/26 1-5; ordrng 1 DC31-00187A (MOTOR AC PUMP)"
We serviced a
LG DISHWASHER
Model LDS5540ST
Near Puyallup, WA 98373
Cameron M.
Job Details:
07/18/2023
"Customer concern is that dishwasher does not wash properly produces noise during operation. Cycle tested unit, Verified customer concern of unit produces le error. Found seized vario motor, causing unit to not transition between upper and lower spray arms. Also found wash motor failure, causing unit to produce noise during operation. Found broken dispenser, causing unit to not induce detergent at prescribed times. Needs new sump asm and dispenser. ; ordrng 1 AJH31248608 (SUMP ASM) and 1 MCU61861001 (DISPENSER)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11028132411
Near Plano, TX 75075
Chad A.
Job Details:
07/18/2023
Replaced housing with water valve e and dispenser tray. Cycled to test and had no leaks. All working good and cycling properly.
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Dallas, TX 75248
Chad A.
Job Details:
07/18/2023
Replaced door gasket and cycled to test. No leaks detected and functioning properly. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW0
Near Prosper, TX 75078
Chad A.
Job Details:
07/18/2023
"Cycled washer to test and all functions working properly. Fill,agitate,drain,and spin working good. No leaks and functioning properly. All hoses look good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4800XQ3
Near Carrollton, TX 75007
John
Job Details:
07/18/2023
Customer concern is dryer making loud noise after repair. Confirmed noise. Found burn spot on new motor supplied by AHS. Needs new motor.; ordrng 1 279827 (Motor)
We serviced a
WHIRLPOOL COOKTOP
Model W3CG3014XS00
Near Dallas, TX 75287
John
Job Details:
07/18/2023
Customer concern is cooktop will not ignite. Confirmed no igniters sparking. Confirmed 120vac to spark module. Needs new spark module and wire harness.; ordrng 1 WPW10110491 (Spark module) and 1 WP4456905 (Wire harness) and 6 WP3368921 (screw-torx)s
We serviced a
KENMORE DISHWASHER
Model 66513834K601
Near Lewisville, TX 75067
Lane
Job Details:
07/18/2023
Customer stated dishwasher leaked soap suds. Performed diagnostics found high suds level. Dishwasher is tiled in. Tile will haft to be removed for dishwasher to be serviced. Advised customer to run dishwasher cleaner through unit to remove detergent buildup.
We serviced a
LG WASHER-FRONTLOAD
Model WM3700HWA
Near Dallas, TX 75230
Lane
Job Details:
07/18/2023
Installed new door seal boot. Inner clamp spring stretched during installation and will haft to be replaced. ; ordrng 1 4861ER2001J (Clamp)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC200XW1
Near Irving, TX 75063
Lane
Job Details:
07/18/2023
Customer stated dryer makes abnormal noise. Performed diagnostics foumd foreign object causing noise. Removed object and performed multiple function tests after repair. All functions checked good at time of service.