Service History 31

Near Olympia, WA 98516
Jacob P.
Job Details: 05/13/2020
WASHER-TOPLOAD KENMORE 11021302013 "CUSTOMER COMPLAINT THAT UNIT IS NOT SPINNING CLOTHES ALL THE WAY OUT, CAN RUN DRAIN AND SPIN CYCLE AFTER AND CLOTHES COME OUT BETTER. FOUND F7E1 ERROR STORED (BASKET SPEED FAULT). PERFORMED TACHOMETER VERIFICATION, CHECKED VOLTAGE TO MOTOR, CHECKED TRANSMISSION, ALL CHECKS OK. FOUND LOOSE BELT ON MOTOR. UNIT HAS WEAK MOTOR AND LOOSE DRIVE BELT, NEEDS NEW MOTOR AND DRIVE BELT. SUB ONLINE FOR AUTH; rqstng P&A on 1 W10832724 (MOTOR) and 1 WPW10006384 (DRIVE BELT), warned against exceeding $250.00 pre-auth limit, states that autho needed"
Near Tacoma, WA 98443
Branden W.
Job Details: 05/13/2020
WASHER-TOPLOAD SAMSUNG WA45N3050AW/A4 01 CUSTOMER COMPLAINT THAT HOT WATER IS NOT HOT. CYCLE TESTED X2 IN HEAVY DUTY CYCLE. TEMPS AFTER FULL FILL ARE APPROX 85DEG. ADVISED THIS IS NORMAL. ALL CHECKS OK
Near Bonney Lake, WA 98391
Branden W.
Job Details: 05/13/2020
WASHER-TOPLOAD SAMSUNG WA52M7750AV/A4 01 CUSTOMER COMPLAINT THAT WASHER MAKES NOISE WHEN DRUM IS SPINNING. FOUND DEBRIS BETWEEN ROTOR AND STATOR. CLEARED DEBRIS. CYCLE TESTED. ALL CHECKS OK
Near Milton, WA 98354
Jacob P.
Job Details: 05/13/2020
DRYER-ELECTRIC SAMSUNG DV40J3000EW/A2 01 CUSTOMER COMPLAINT OF DOOR SEAL BEING TORN. NEEDS NEW DOOR SEAL.; ordrng 1 DC62-00344A (DOOR SEAL)
Near Tacoma, WA 98444
Jacob P.
Job Details: 05/13/2020
DISHWASHER KITCHENAID KUDC10FXSS6 "CUSTOMER STATES OWNER SAID THAT MACHINE WILL TURN ON MOTOR, BUT DOESN'T FILL WITH WATER AND THAT TOP RIGHT TRACK IS BROKEN CAUSING IT TO FALL DOWN. TEST CYCLED, FOUND UNIT FILLING AND WASHING IN ALL CYCLES, ADVISED CUSTOMER UNABLE TO REPRODUCE ISSUE. NEEDS NEW TRACK.; ordrng 1 WPW10195623 (TRACK)"
Near Olympia, WA 98501
Jacob P.
Job Details: 05/13/2020
DISHWASHER MAYTAG MDBTT50AWS "Customer complaint of unit making clunking sound and not cleaning dishes then started smoking. Found lots of melted plastic debris in the bottom of unit. Inspected control board and wire harness, no signs of burn marks anywhere. Found motor has bad bearing causing loud sound, and both spray arms plugged with debris. Needs new motor assy and both spray arms. Upper spray arm is discontinued, AHS to supply parts. Subbed online for auth. ; ordrng 1 6-919922 (Wash motor assy) and 1 WP6-917642 (Lower wash arm) and 1 99002624 (Upper wash arm), states that autho needed"
Near Puyallup, WA 98374
Branden W.
Job Details: 05/13/2020
WASHER-TOPLOAD WHIRLPOOL LLR6144AQ0 "CUSTOMER COMPLAINT THAT WHEN UNIT WENT IN SPIN CYCLE HEARD LOAD NOISE AND WOULD STOP MID CYCLE. FOUND TRANSMITION LOCKED UP CAUSING UNIT NOT TO OPERATE ALSO FOUND FAILED DOG AGITS. NEEDS NEW TRANSMISSION ,CLUTH, AND DOG AGITS. SUB ONLINE FOR AUTH.; rqstng P&A on 1 3360629 (gear case) and 1 285785 (clutch) and 1 80040 (agitator dogs)"
Near Lakewood, WA 98499
Branden W.
Job Details: 05/13/2020
DISHWASHER KENMORE 66513773K600 CUSTOMER COMPLAINT THAT DISHWASHER WAS MAKING NOISE THEN QUIT WASHING. 120V TO PUMP. PUMP FAILS TO ROTATE. TOOK SUMP APART. NO DEBRIS BLOCKING IMPELLOR. BEARINGS WORN ON PUMP. NEEDS NEW WASH PUMP/MOTOR; ordrng 1 WPW10757217 (motor-pump)
Near Tacoma, WA 98408
Branden W.
Job Details: 05/13/2020
WASHER-TOPLOAD SAMSUNG WA45M7050AW/A4 03 CUSTOMER COMPLAINT THAT WASHER PRODUCED 'UB' ERROR WHEN SPINNING AND BASKET LOOKED BROKEN. FOUND NO ISSUES WITH WASH BASKET. CYCLE TESTED WITH A LOAD. ALL OPS OK AT THIS TIME. ADVISED ABOUT OUT OF BALANCE CONDITIONS.
Near Olympia, WA 98513
Jacob P.
Job Details: 05/13/2020
DRYER-ELECTRIC SAMSUNG DV337AEL/XAA "CUSTOMER COMPLAINT OF UNIT ONLY HEATING IN TIMED DRY. CYCLE TESTED HEAT IN NORMAL AND HEAVY DUTY, TEMPS CYCLE TEST JUST FINE. ADVISED CUSTOMER OF RUNNING MIXED LOADS WITH SENSOR DRY CYCLES. ALL CHECKS OK."
Near Olympia, WA 98513
Jacob P.
Job Details: 05/13/2020
DISHWASHER MAYTAG MDB8959SFZ4 "Installed previously ordered control panel. Test cycled, all checks ok"
Near Lacey, WA 98516
Jacob P.
Job Details: 05/13/2020
DRYER-ELECTRIC SAMSUNG DVE50M7450P/A3 Customer complaint of drum turning when machine is plugged in and won't turn off. Found control board with stuck relay causing voltage always sent to the motor. Needs new main control. ; ordrng 1 DC92-01729P (Main control)
Near Olympia, WA 98501
Jacob P.
Job Details: 05/13/2020
WASHER-TOPLOAD SAMSUNG WA40J3000AW/AA 13 "Installed previously ordered wire harness. Customer complaint of unit making grinding sound in high speed spin. Test cycled, all checks ok."
Near Olympia, WA 98513
Jacob P.
Job Details: 05/13/2020
DISHWASHER KENMORE 66513842K601 "Installed previously ordered control panel. Test cycled, all checks ok."
Near Tacoma, WA 98445
Branden W.
Job Details: 05/13/2020
RANGE KENMORE 79094203317 FOUND TERMINAL BLOCK MELTED. NEEDS NEW TERMINAL BLOCK AND POWER CORD. ADVISED CUSTOMER POWER CORD ISNOT COVERED AND ONE WILL NEED TO BE PROVIDED.; ordrng 1 5303935271 (terminal block)
Near Enumclaw, WA 98022
Branden W.
Job Details: 05/13/2020
WALL OVEN GE JKP28B0F2BB INSTALLED PREV ORDERED BROIL ELEMENT IN TOP OVEN. CYCLE TESTED. ALL CHECKS OK
Near Lakewood, WA 98498
Branden W.
Job Details: 05/13/2020
WASHER-TOPLOAD KENMORE 11022912100 CUSTOMER COMPLAINT THAT CLOTHES COME OUT WET. CYCLE TESTED. WASHER SPINS AT PROPER SPEED. CLUTCH STRONG. ALL CHECKS OK
Near Olympia, WA 98506
Jacob P.
Job Details: 05/13/2020
RANGE GE JBP24B0H2CT "Customer complaint of bake element arcing and now doesn't heat, and that up and down buttons on control board no longer work. Found broken element and control board causing no heat. Needs new bake element and control board. ; ordrng 1 WB44T10010 (Bake element) and 1 WB27T11312 (Control board)"
Near Roy, WA 98580
Branden W.
Job Details: 05/13/2020
RANGE KENMORE 79096119401 "CUSTOMER COMPLAINT THAT FRONT LEFT BURNER NOT WORKING ON 'DUAL'. LEFT REAR BURNER NOT WORKING UNTIL LEVEL 2. AND FRONT RIGHT BURNER, PAN STICKS TO IT. FOUND KNOBS FOR FRONT BURNERS SWITCHED CAUSING ISSUE WITH DUAL BURNER. UNABLE TO FIND ISSUE WITH LEFT REAR BURNER. LOW IS AT 95DEG. ADVISED TO CLEAN COOKTOP AS IT IS CAUSING PANS TO STICK. ALL CHECKS OK AT THIS TIME."
Near Olympia, WA 98513
Jacob P.
Job Details: 05/13/2020
WASHER-TOPLOAD SAMSUNG WA45H7000AW/A2 11 "Customer complaint that area around dispenser drawer is rusted and rust gets on clothes, and that rinse and spin cycles don't really work. Test cycles through rinse and spin cycle, all checks ok. Advised customer that warranty companies normally do not cover rust issues, but we will try and submit anyway.; ordrng 1 DC63-01418A (Top assy)"
Near Tacoma, WA 98409
Jacob P.
Job Details: 05/13/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Installed previously ordered wash pump. Test cycled, all checks ok"
Near Olympia, WA 98512
Jacob P.
Job Details: 05/13/2020
DISHWASHER WHIRLPOOL WDT710PAHW "Installed previously ordered wash pump. Test cycled, all checks ok"
Near Tacoma, WA 98404
Branden W.
Job Details: 05/13/2020
DISHWASHER WHIRLPOOL WDT720PADM2 INSTALLED NEW MAIN BOARD AND OWI SENSOR. CYCLE TESTED. ALL CHECKS OK
Near Auburn, WA 98092
Branden W.
Job Details: 05/13/2020
DISHWASHER FRIGIDAIRE FFBD2406NS11B CUSTOMER COMPLAINT THAT DISHWASHER DOES NOT DRAIN. UNABLE TO VERIFY COMPLAINT. TEST CYCLED DRAIN PUMP X20. UNIT OPS GOOD. ADVISED TO CALL IF ISSUE RETURNS.
Near Bonney Lake, WA 98391
Branden W.
Job Details: 05/13/2020
DISHWASHER FRIGIDAIRE FFBD2408NS4A INSTALLED PREV ORDERED DOOR LATCH. CYCLE TESTED. ALL CHECKS OK
Near Puyallup, WA 98372
Branden W.
Job Details: 05/13/2020
DISHWASHER SAMSUNG DMT400RHS/XAA INSTALLED NEW INLET VALVE. LEFT FAILED PART WITH CUSTOMER AS IT CAUSED A WATER LEAK. UNIT UNISTALLED AT TIME OF SERVICE. INSTALLED FAR ENOUGH TO BE ABLE TO HOOK UP WATER. CYCLE TESTED. ALL CHECKS OK. NO LEAKS. ADVISED CUSTOMER WE CAN NOT INSTALL AS WE DID NOT REMOVE DISHWASHER.
Near Lacey, WA 98513
Jacob P.
Job Details: 05/13/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint of broken upper rack. Found left wheel broken causing rack to fall down. Replaced adjuster assy. Test cycled, all checks ok; used 1 W10712395 (Adjuster assy) from stock"
Near Lacey, WA 98516
Jacob P.
Job Details: 05/13/2020
DRYER-ELECTRIC MAYTAG MEDB765FW0 "Customer complaint of door not shutting. Found loose door catch and hinges over extended. Replaced door catch and readjusted hinges. Advised customer of not putting weight on dryer door. Test cycled, all checks ok. ; used 1 279570 (Door catch) from stock"
Near Spanaway, WA 98387
Branden W.
Job Details: 05/13/2020
DISHWASHER GE GLD5560L15SS INSTALLED SPRAY ARMS PREV TECH ORDERED. CYCLE TESTED. UNIT HAS GOOD WASH PRESSURE.
Near Eatonville, WA 98328
Branden W.
Job Details: 04/10/2020
DRYER-ELECTRIC KENMORE 41788042700 "CUSTOMER COMPLAINT DRYER NOT HEATIING AND MAKING LOUD NOISE. FOUND BLOWER WHEELS SEPERATED FROM MOTOR CAUSING NOAIR FLOW AND NOISE. ALSO FOUND WORN DRUM FELT NEEDS NEW MOTOR, LOWER WHEEL AND FELT.; rqstng P&A on 1 131775600 (blwr housing w/wheel) and 1 131560100 (motor) and 1 134440200 (seal felt upper) and 5 131205100 (screw)s, states that autho needed"
Near Eatonville, WA 98328
Branden W.
Job Details: 04/10/2020
DISHWASHER GE GDF570SGJ0BB "CUSTOMER COMPLAINT THAT DISHWASHER BEEPS AND WILL NOT RUN. FOUND MAIN BOARD NOT ALWAYS SENSING DOOR IS LATCHED. NEEDS NEW MAIN BOARD.; ordrng 1 WD21X24901 (MACHINE CONTROL), warned against exceeding $300.00 pre-auth limit"
Near Olympia, WA 98501
Jacob P.
Job Details: 04/10/2020
WASHER-TOPLOAD WHIRLPOOL WTW8000BW0 "CUSTOMER COMPLAINT THAT UNIT IS LOUD DURING SPIN CYCLE. FOUND BAD BEARING CAUSING SOUND. NEEDS NEW BEARING KIT.; ordrng 1 W10435302 (BEARING KIT), warned against exceeding $335.00 pre-auth limit"
Near South Hill, WA 98374
Branden W.
Job Details: 04/10/2020
DISHWASHER GE GDT695SGJ2BB CUSTOMER COMPLAINT THAT DISHWASHER WILL NOT TURN ON. FOUND DIAG STATUS LIGHT ON MAIN BOARD CONSTANTLY ON. PER GE TECH GUIDE. IT HAS CORRUPT SOFTWARE AND NEED TO REPLACE MAIN BOARD.; ordrng 1 WD21X24901 (MAIN BOARD)
Near Lacey, WA 98503
Jacob P.
Job Details: 04/10/2020
DISHWASHER GE GSD4010Y70AA "CUSTOMER COMPLAINT OF YELLOW LIQUID COMING OUT BOTTOM OF FRONT PANEL. FOUND INSULATION MELTING AND FALLING DOWN INTO LOWER DOOR SEAL. INSULATION TORE LOWER DOOR SEAL AND IS CAUSING LEAK. NEEDS NEW DOOR SEAL AND INNER PANEL. SUBBD ONLINE FOR AUTH; rqstng P&A on 1 WD8X229 (DOOR SEAL) and 1 WD31X10012 (INNER PANEL), warned against exceeding $250.00 pre-auth limit, states that autho needed"
Near Rainier, WA 98576
Jacob P.
Job Details: 04/10/2020
RANGE SAMSUNG NE59J7630SG/AA 02 "INSTALLED PREVIOUSLY ORDERED DISPLAY BOARD. TEST CYCLED, ALL CHECKS OK"
Near Olympia, WA 98501
Jacob P.
Job Details: 04/10/2020
WASHER-TOPLOAD WHIRLPOOL WTW8040DW2 "INSTALLED PREVIOUSLY ORDERED WASHPLATE AND TRANSMISSION. TEST CYCLED, ALL CHECKS OK"
Near Eatonville, WA 98328
Branden W.
Job Details: 04/10/2020
WASHER-TOPLOAD GE n/a UNABLE TO FIND MODEL OR SERIAL TAG. CUSTOMER COMPLAINT THAT UNIT SHUTS DOWN MID CYCLE. FOUND FAULTY INLET VALVE. ALSO FOUND SHIFT MODE SELECTOR NOT OPERATING AND STUCK IN SPIN MODE. NEEDS NEW VALVE AND SHIFT MODE SELECTOR. CALLED FAHW TO ADVISE OF NO MODEL. THEY ARE GOING TO REPLACE THE WASHER. AUTH 3412071COLLECTED 75.00 DEDUCTIBLE VIA CC
Near Buckley, WA 98321
Branden W.
Job Details: 04/10/2020
DRYER-ELECTRIC SAMSUNG DV45H6300EW CUSTOMER COMPLAINT THAT DRYER TAKES LONG TIME TO DRY. CYCLE TESTED DRYER. FOUND GOOD TEMPS BUT POOR AIRFLOW. ADVISED TO HAVE DRYER DUCTS CLEANED. CLEANED MOISTURE SENSORS. ALL OPS OK.
Near Orting, WA 98360
Branden W.
Job Details: 04/10/2020
RANGE KENMORE 79046583501 INSTALLED PREV ORDERED MAIN BOARD. CYCLE TESTED. ALL CHECKS OK
Near Spanaway, WA 98387
Jacob P.
Job Details: 04/10/2020
DISHWASHER MAYTAG WDT730PAHZ0 "INSTALLED PREVIOUSLY ORDERED WASH PUMP, GROMMET, CONTROL BOARD AND HEATING ELEMENT. TEST CYCLED, ALL CHECKS OK"
Near DuPont, WA 98327
Jacob P.
Job Details: 04/08/2020
DRYER-ELECTRIC SAMSUNG DVE45N5300W/A3 "INSTALLED PREVIOUSLY ORDERED CONTROL BOARD. TEST CYCLED, ALL CHECKS OK."
Near Spanaway, WA 98387
Branden W.
Job Details: 04/08/2020
DISHWASHER FRIGIDAIRE FGID2466QF6A CUSTOMER COMPLAINT THAT DISHWASHER HAS STANDING DIRTY WATER IN IT. FOUND THAT DISPOSAL BACKING UP CAUSING WATER TO RUN BACK INTO DISHWASHER AS DRAIN HOSE WAS NOT HIGH ENOUGH. SECURED DRAIN HOSE AS HIGH AS POSSIBLE. ASLO ADVISED TO MAKE SURE DISPOSAL IS CLEAR AT ALL TIMES SO WATER DOES NOT BACK UP. CYCLE TESTED. ALL CHECKS OK.
Near Olympia, WA 98502
Jacob P.
Job Details: 04/08/2020
WASHER-FRONT LOA SAMSUNG WF42H5200AW/A2 "INSTALLED PREVIOUSLY ORDERED DOOR LATCH. TEST CYCLED, ALL CHECKS OK"
Near Olympia, WA 98501
Jacob P.
Job Details: 04/08/2020
DISHWASHER WHIRLPOOL GU1100XTLT1 "INSTALLED PREVIOUSLY ORDERED WASH MOTOR. FOUND DRAIN HOSE NOT PROPERLY ATTACHED TO AIR GAP. USED WORM CLAMP TO SECURE DRAIN HOSE TO AIR GAP. TEST CYCLED, ALL CHECKS OK."
Near Enumclaw, WA 98022
Branden W.
Job Details: 04/08/2020
WASHER-TOPLOAD MAYTAG MVWB865GW0 INSTALLED PREV ORDERED INLET VALVE. CYCLE TESTED ON NORMAL AND RAPID WASH. ALL CHECKS GOOD.
Near Lacey, WA 98503
Jacob P.
Job Details: 04/08/2020
WASHER-FRONT LOA SAMSUNG WF45N5300AF/US "INSTALLED PREVIOUSLY ORDERED ROTOR, STATOR AND PCB KIT. TEST CYCLED, ALL CHECKS OK. CUSTOMER HAD UNIT UNINSTALLED UPON ARIVAL, LEFT UNIT SLID OUT DUE TO INSTALLATION ISSUES. ADVISED CUSTOMER."
Near Buckley, WA 98321
Branden W.
Job Details: 04/08/2020
DISHWASHER FRIGIDAIRE FFID2426TD1A INSTALLED PREV ORDERED WASH PUMP. TESTED WITH BUCKET OF WATER AS UNIT IS UNINSTALLED OUTSIDE. ADVISED TO CHECK FOR LEAKS ONCE REINSTALLED AND CALL IF THERE ARE ISSUES.
Near Lacey, WA 98516
Jacob P.
Job Details: 04/08/2020
WASHER-TOPLOAD FRIGIDAIRE FFTW4120SW "INSTALLED PREVIOUSLY ORDERED TRANSMISSION AND RETRACTOR. TEST CYCLED, ALL CHECKS OK"
Near Federal Way, WA 98023
Branden W.
Job Details: 04/08/2020
RANGE WHIRLPOOL WFE320M0ES1 INSTALLED PREV ORDERED MAIN BOARD AND TEMP PROBE. CYCLED TO 350. ALL CHECKS OK.
Near Olympia, WA 98513
Jacob P.
Job Details: 03/26/2020
WASHER-FRONT LOA SAMSUNG WV60M9900AV/A5 01 "INSTALLED PREVIOUSLY ORDERED HALL SENSOR AND INVERTER BOARD. TEST CYCLED, ALL CHECKS OK"
Near Tacoma, WA 98444
Branden W.
Job Details: 03/26/2020
WASHER-FRONT LOA FRIGIDAIRE FAFW3511KW0 INSTALLED PREV. ORDERED MAIN CONTROL. UNIT NO LONGER PRODUCING ERROR. CYCLE TESTED IN QUICK WASH AND SPIN ONLY. ALL OPS GOOD.
Near Lacey, WA 98513
Jacob P.
Job Details: 03/26/2020
DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 02 "CUSTOMER COMPLAINT OF NO HEAT. FOUND UNIT WITH OPEN HEATING ELEMENT AND SEIZED IDLER PULLEY. REPLACED ELEMENT AND IDLER PULLEY. TEST CYCLED, ALL CHECKS OK; used 1 DC47-00019A (HEATER-DRY), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
Near Olympia, WA 98501
Jacob P.
Job Details: 03/26/2020
DISHWASHER SAMSUNG DW80H9930US/AA "INSTALLED PREVIOUSLY ORDERED CONTROL BOARD ASSY AND MOTOR. TEST CYCLED, ALL CHECKS OK"
Near Olympia, WA 98503
Jacob P.
Job Details: 03/26/2020
DISHWASHER WHIRLPOOL GU2275XTVQ1 "CAME TO INSTALL PREVIOUSLY ORDERED CONTROL PANEL AND CONTROL BOARD. AFTER INSTALLING, FOUND UNIT LEAKING FROM HOLE IN BACK OF TUB FROM RODENTS. CALLED AHS, AHS ADVISED THEY WILL NOT BE COVERING REPAIR AND TO UNINSTALL NEW PARTS."
Near Puyallup, WA 98374
Branden W.
Job Details: 03/26/2020
WASHER-FRONT LOA LG WM3370HWA CUSTOMER COMPLAINT THAT CLOTHES STILL WET AT END OF CYCLE. FOUND DRAIN PUMP FILTER PLUGGED CAUSING SLOW DRAIN. ALSO FOUND DETERGENT BUILD UP CAUSING A LOT OF SUDS IN WASH CYCLE. ADVISED TO RUN CLEAN WASHER CYCLE WITH BLEACH REGULARLY. CLEANED FILTER. ALL CHECKS OK.
Near Puyallup, WA 98374
Branden W.
Job Details: 03/26/2020
DRYER-ELECTRIC SAMSUNG DV48J7770EP/A2 02 CUSTOMER COMPLAINT OF LONG DRY TIMES. FOUND VENT 100% PLUGGED AND HAS WATER IN IT. ALSO FOUND OPEN THERMAL CUT OFF. REPLACED CUT OFF. CLEANED INSIDE OF DRYER. DRYER OPS PROPERLY WITHOUT VENT. ADVISED UNIT CAN NOT BE USED UNTIL VENT IS CLEARED.; used 1 DC96-00887C (THERMAL CUT-OFF) from stock
Near Lakewood, WA 98499
Branden W.
Job Details: 03/26/2020
WASHER-FRONT LOA SAMSUNG WV55M9600AW/A5 02 CUSTOMER COMPLAINT THAT MAIN WASHER WOULD NOT SPIN. FOUND DEBRIS LODGED IN PUMP CAUSING NO PUMP MOVEMENT. CEANED PUMP. CYCLE TESTED. ALL CHECKS OK.
Near Graham, WA 98338
Branden W.
Job Details: 03/26/2020
DRYER-ELECTRIC SAMSUNG DV50K7500EV/A3 01 "COMPLAINT THAT DRYER MAKES NOISE AND JUMPS WHEN STARTED. FOUND WORN MOTOR CAUSING UNIT TO JERK ON STARTUP AND MAKE NOISE WHEN RUNNING. NEEDS NEW MOTOR ASSEMBLY AND BELT.; rqstng P&A on 1 DC93-00101N (MOTOR ASSEMBLY) and 1 6602-001655 (BELT), warned twice against exceeding $335.00 pre-auth limit, states that autho needed"
Near Eatonville, WA 98328
Jacob P.
Job Details: 03/26/2020
WALL OVEN ELECTROLUX EW30EW65GW6 "CUSTOMER COMPLAINT OF F23 ERROR. PER ELECTROLUX TECH SHEET, NEEDS NEW DISPLAY BOARD, FAN BOARD AND FAN MOTOR. CALLED IN FOR AUTH, AUTH CODE CCCN3X48E3CF.; ordrng 1 316576621 (DISPLAY BOARD) and 1 316519200 (FAN BOARD) and 1 5304463302 (FAN MOTOR), warned against exceeding $300.00 pre-auth limit"
Near Lakewood, WA 98498
Branden W.
Job Details: 03/26/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 11 FOUND DRAIN PUMP HAS A DEAD SPOT CAUSING IT TO NOT RUN. NEEDS NEW PUMP.; ordrng 1 DC97-18150F (ASSY PUMP DRAIN)
Near Olympia, WA 98501
Jacob P.
Job Details: 03/26/2020
DISHWASHER GE GDT695SSJ0SS "CAME TO INSTALL PREVIOUSLY ORDERED DISPLAY BOARD. NEW DISPLAY BOARD DID NOT COME WITH PINS FOR PERSONALITY JUMPERS. PART IS DEFECTIVE. NEEDS NEW DISPLAY BOARD.; ordrng 1 WD21X23462 (DISPLAY BOARD), warned 3 times against exceeding $300.00 pre-auth limit"
Near Olympia, WA 98513
Jacob P.
Job Details: 03/26/2020
WASHER-TOPLOAD WHIRLPOOL WTW8800YW0 "CUSTOMER COMPLAINT OF UNIT MAKING LOUD ROAR DURING SPIN. FOUND UNIT WITH BAD BEARINGS. NEEDS NEW BEARING KIT.; ordrng 1 W10435302 (BEARING KIT), warned against exceeding $335.00 pre-auth limit"
Near DuPont, WA 98327
Branden W.
Job Details: 03/26/2020
LAUNDRY CENTER GE GUD27ESSM1WW INSTALLED HOSE. UNIT STILL LEAKING. NEEDS NEW TUB ASSEMBLY. CALLED INTO GE TO SEE IF UNIT CAN BE REPLACED SINCE WE WILL BE ON LOCK DOWN. WAS TOLD BY TAG HE WOULD CALL BACK. NEVER RECIEVED A CALL BACK.; rqstng P&A on 1 WH49X27329 (kit tub 27 hub nut w)
Near Auburn, WA 98092
Josh A
Job Details: 03/24/2020
DISHWASHER GE PDT750SSF7SS "found dishwasher has a stuck float switch causing unit to not fill with water and a broken console cover causing buttons to be pressed while unit is running. needs float switch and console cover.advised customer we would contact them to reschedule.; rqstng P&A on 1 WD34X24296 (console cover) and 1 WD21X10519 (flood switch), warned against exceeding $300.00 pre-auth limit"
Near Sumner, WA 98391
Jacob P.
Job Details: 03/24/2020
DRYER-ELECTRIC SAMSUNG DV40J3000EW/A2 02 "CUSTOMER COMPLAINT OF NOISY OPERATION AND NO HEAT. FOUND ALL 4 ROLLERS FAILED OR SEIZED AND OPEN HEATING ELEMENT. NEEDS 4 NEW ROLLERS AND HEATING ELEMENT. SUBBD ONLINE FOR AUTH.; rqstng P&A on 4 DC97-16782A (ROLLER)s and 1 DC97-14486A (ELEMENT), warned against exceeding $250.00 pre-auth limit, states that autho needed"
Near University Place, WA 98466
Josh A
Job Details: 03/24/2020
WASHER-TOPLOAD GE GTW460ASJ9WW found washer main control sending no voltage to lid lock causing unit to not run cycle.. needs new main control.advised customer we will contact her to set up return trip when we know when we will recieve part from warranty company.; rqstng P&A on 1 WH22X29556 (main control)
Near Puyallup, WA 98374
Jacob P.
Job Details: 03/24/2020
WASHER-TOPLOAD GE EWA5600G1WW "CUSTOMER COMPLAINT OF PLASTIC IN CLOTHING, CLOTHES GETTING CAUGHT UNDER AGITATOR AND UNIT NOT DRAINING. FOUND BOTTOM OF BASKET EATEN THROUGH SO BASKET IS NO LONGER ATTACHED TO TRANSMISSION. BASKET HAS SHAKEN AND WORN THROUGH OUTER TUB AND TUB RING. PIECES OF BASKET FALLEN DOWN INTO DRAIN PUMP AND BROKE IMPELLER. NEEDS NEW DRAIN PUMP, BASKET, OUTER TUB, TUB RING AND TUB SEAL. SUBBD ONLINE FOR AUTH. AUTH CODE 218SSSA; ordrng 1 WH23X10030 (DRAIN PUMP) and 1 WH45X10060 (BASKET ASSY) and 1 WH45X20473 (OUTER TUB) and 1 WH49X21274 (TUB RING) and 1 WH02X10383 (TUB SEAL)"
Near Olympia, WA 98502
Jacob P.
Job Details: 03/24/2020
WASHER-FRONT LOA SAMSUNG WF42H5200AW/A2 CUSTOMER COMPLAINT OF DOOR NOT LATCHING. FOUND WORN DOOR LATCH NOT HOLDING CATCH AND NOT LOCKING. NEEDS NEW DOOR LATCH.; ordrng 1 DC64-00519B (latch)
Near Olympia, WA 98513
Jacob P.
Job Details: 03/24/2020
WASHER-FRONT LOA SAMSUNG WV60M9900AV/A5 01 CUSTOMER COMPLAINT OF UNIT STOPPING MID CYCLE. FOUND HALL SENSOR OHMS OUT OF RANGE AND INVERTER BOARD SENDING INSUFFICIENT VOLTAGE. NEEDS NEW HALL SENSOR AND INVERTER BOARD.; ordrng 1 DC31-00098A (HALL SENSOR) and 1 DC92-01531C (INVERTER BOARD)
Near Spanaway, WA 98387
Jacob P.
Job Details: 03/24/2020
DRYER-ELECTRIC GE GTD33EASK0WW "CUSTOMER COMPLAINT OF EXCESSIVE STATIC ELECTRICITY ON CLOTHES AFTER CYCLE. CALLED INTO GE TECH ASSIST, THEY ADVISED THAT NO MECHANICAL FAILURE WITH DRYER. INFORMED WE SHOULD ADVISED CUSTOMER TO USE DRYER SHEETS AND DRYER BALLS. MACHINE FUNCTIONING AS DESIGNED."
Near Spanaway, WA 98387
Jacob P.
Job Details: 03/24/2020
WASHER-FRONT LOA LG WM3575CW "CUSTOMER COMPLAINT OF UNIT NOT DRAINING AND DISPENSER FILLING WITH WATER. FOUND DRAIN PUMP WITH DETTACHED IMPELLER CAUSING NO DRAIN. REPLACED DRAIN PUMP. FOUND DISPENSER DRAWER ASSY VERY DIRTY. INSTRUCTED CUSTOMER HOW TO RMEOVE DRAWER AND CLEAN ASSY. TEST CYCLED, ALL CHECKS OK.; used 1 4681EA2001T (DRAIN PUMP) from stock"
Near Gig Harbor, WA 98335
Josh A
Job Details: 03/24/2020
DISHDRAWER FISHER PAYKEL DD24DCTX7 "installed main control and light pipe in upper dishdrawer and rotor in lower drawer, cycle tested, all checks good.customer to have plumbing issue addressed."
Near Tacoma, WA 98404
Josh A
Job Details: 03/24/2020
DISHWASHER GE GDF520PGJ0WW "found dishwasher has a seized drain pump causing a no drain condition. needs new drain pumpresch for 3/31, 1-5; ordrng 1 WD19X25180 (drain pump)"
Near Olympia, WA 98513
Jacob P.
Job Details: 03/24/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EF/A3 03 "CUSTOMER COMPLAINT OF NO HEAT. FOUND OPEN HEATING ELEMENT CAUSING NO HEAT. REPLACED HEATING ELEMENT. TEST CYCLED, ALL CHECKS OK; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
Near Orting, WA 98360
Josh A
Job Details: 03/24/2020
RANGE LG LRE3061BD/00 found front left burner on glass coocktop of range cracked. needs new cooktop.; rqstng P&A on 1 AGU73969710 (glass top)
Near Tacoma, WA 98407
Josh A
Job Details: 03/24/2020
OVEN-WALL FISHER PAYKEL FPOS302 "installed oven element, cycle tested, all checks good.customer would like a mailed invoice."
Near Olympia, WA 98501
Jacob P.
Job Details: 03/24/2020
RANGE KITCHENAID KESC300HBT8 "CUSTOMER COMPLAINT THAT THEY TRIED TO CHANGE LIGHT BULB IN OVEN CAVITY AND BROKE LIGHT BULB. REMOVED BROKEN LIGHT BULB AND INSTALLED NEW BULB. ALL CHECKS OK. SUBBD ONLINE FOR AUTH, AUTH CODE 114SSSA; used 1 8009 (LIGHT BULB) from stock"
Near Tacoma, WA 98418
Josh A
Job Details: 03/24/2020
DRYER-ELECTRIC WHIRLPOOL WED4850BW0 "installed lock and heating element in dryer, cycle tested, all checks good."
Near Lakewood, WA 98499
Jacob P.
Job Details: 03/24/2020
WASHER-TOPLOAD KENMORE 11027042603 CUSTOMER COMPLAINT OF UNIT GETTING UNBALANCED ERROR. FOUND FRONT LEFT SUSPENSION ROD VERY WORN CAUSING UNIT TO GO OUT OF BALANCE. NEEDS NEW SUSPENSION RODS. COLLECTED $75 DEDUCTIBLE VIA CC; ordrng 1 W10820048 (suspension rods)
Near Lacey, WA 98516
Jacob P.
Job Details: 03/24/2020
WASHER-FRONT LOA MAYTAG MHW6000XW2 "CUSTOMER COMPLAINT OF DOOR SAGGING AND UNABLE TO SHUT DOOR. FOUND FRONT PANEL BENT WHERE HINGES ATTACH CAUSING DOOR TO SAG. NEEDS NEW FRONT PANEL. PANEL IS DISCONTINUED. AHS TO SUPPLY PARTS. SUBBD ONLINE FOR AUTH, AHS TO REPLACE UNIT. AUTHO NUMBER 109SSSA"
Near Olympia, WA 98516
Jacob P.
Job Details: 03/24/2020
RANGE KENMORE 79093752103 "INSTALLED PREVIOUSLY ORDERED RECEPTACLES AND ELEMENT. TEST CYCLED, ALL CHECKS OK"
Near Lakewood, WA 98498
Josh A
Job Details: 03/24/2020
WASHER-TOPLOAD WHIRLPOOL WTW8040DW4 "replaced washers broken lid, cycle tested, all checks good."
Near Orting, WA 98360
Branden W.
Job Details: 03/24/2020
RANGE KENMORE 79046583501 CUSTOMER COMPLAINT THAT OVEN DOES NOT HEAT. FOUND STICKING RELAY ON MAIN BOARD CAUSING NO HEAT. NEEDS NEW MAIN BOARD.; rqstng P&A on 1 318296802 (clock/timer)
Near Tacoma, WA 98409
Josh A
Job Details: 03/24/2020
DRYER-ELECTRIC GE DCVH480EK0WW "replaced seized idler pulley on dryer, cycle tested, all checks good."
Near Roy, WA 98580
Jacob P.
Job Details: 03/24/2020
WASHER-FRONT LOA GE GFW450SPM1DG "CUSTOMER COMPLAINT OF UNIT PAUSING EVERY 2 MINUTES. FOUND E39 ERROR CODE STORED (DISPENSER MOTOR ERROR). FOUND LOOSE CONNECTIONS ON DISPENSER MOTOR CAUSING DISPENSER UNABLE TO CHANGE TO PREWASH POSITION. RESEATED CONNECTIONS. TEST CYCLED TWICE IN SERVICE MODE AND RAN FRO 10 MINUTES IN NORMAL WASH CYCLE, ALL CHECKS OK"
Near Edgewood, WA 98372
Josh A
Job Details: 03/24/2020
COOKTOP FISHER PAYKEL CDV2-365HN N unable to detect any abnormal gas smell from any of the burners. cooktop operating normally. normal spent gas smell from burners. all checks good.
Near Tacoma, WA 98498
Branden W.
Job Details: 03/24/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW CUSTOMER COMPLAINT THAT DRYER IS NOT WORKING. UNIT NOT HOOKED AT AT TIME OF SERVICE. PLUGGED DRYER IN. DRYER WILL NOT START. ALL THERMAL COMPONENTS TESTED GOOD. BELT SWITCH GOOD. TESTED POWER INTO MOTOR 93V. OHMED MOTOR. OHMS OUT OF RANGE. NEEDS NEW MOTOR AND MAIN BOARD. MAIN BOARD HAS 123V IN BUT OUT PUTING OUT 93V. THIS IS UNRELATED TO PRIOR REPAIR COMPLAINT OF NO HEAT.; rqstng P&A on 1 DC92-01596D (MAIN PCB) and 1 DC93-00101N (MOTOR)
Near Puyallup, WA 98373
Jacob P.
Job Details: 03/24/2020
RANGE GE JGBP90MEB2BC "INSTALLED PREVIOUSLY ORDERED IGNITER. TEST CYCLED, ALL CHECKS OK"
Near Puyallup, WA 98374
Jacob P.
Job Details: 03/24/2020
DISHWASHER SAMSUNG DW80J3020US/AA "INSTALLED PREVIOUSLY ORDERED SUMP ASSEMBLY AND DISPENSER. TEST CYCLED, ALL CHECKS OK"
Near Graham, WA 98338
Branden W.
Job Details: 03/24/2020
RANGE SAMSUNG NE59J3420SS/AA INSTALLED PREV ORDERED MAIN CONTROL. CYCLE TESTED. ALL OPS GOOD.
Near Puyallup, WA 98373
Branden W.
Job Details: 03/24/2020
RANGE HOTPOINT RB540SH2SA "INSTALLED NEW OVEN THERMOSTAT, KNOB, FRONT RIGHT BURNER RECEPTACLE AND ELEMENT. CYCLE TESTED. ALL CHECKS OK. COLLECTED 75.00 DEDUCTIBLE VIE CC."
Near Enumclaw, WA 98022
Branden W.
Job Details: 03/24/2020
RANGE JENN-AIR JDS9865BDP22 CUSTOMER COMPLAIN THAT LEFT REAR BURNER WOULD NOT IGNITE. FOUND WIRE TO IGNITOR CAME OFF. REINSTALLED. CYCLE TESTED. ALL OPS OK.SUB. AUTH. ONLINE
Near Auburn, WA 98001
Jacob P.
Job Details: 03/24/2020
WASHER-FRONT LOA LG WM2650HRA "CUSTOMER COMPLAINT OF UNIT LEAKING, UNSURE WHERE LEAK IS COMING FROM. INSPECTED ALL INTERNAL AND EXTERNAL HOSES, INLET VALVES, DRAIN AND RECIRCULATION PUMPS. NO SIGNS OF WATER. FOUND DIRTY DOOR GLASS AND DOOR BOOT CAUSING BAD SEAL. CLEANED GLASS AND DOOR BOOT. TEST CYCLED, ALL CHECKS OK. ADVISED CUSTOMER TO CALL BACK IF PROBLEM PERSISTS."
Near Tacoma, WA 98409
Jacob P.
Job Details: 03/24/2020
WASHER-TOPLOAD WHIRLPOOL LSR7333PQ0 "CUSTOMER COMPLAINT THAT CLOTHES ARENT GETTING CLEAN. FOUND WORN DOG AGITS CAUSING NO AGITATION. REPLACED DOG AGITS. TEST CYCLED, ALL CHECKS OK; used 1 80040 (AGITATOR DOGS) from stock"
Near Tacoma, WA 98405
Jacob P.
Job Details: 03/24/2020
RANGE KENMORE 91191471790 "INSTALLED PREVIOUSLY ORDERED BAKE ELEMENT. TEST CYCLED, ALL CHECKS OK"
Near Bonney Lake, WA 98391
Branden W.
Job Details: 03/24/2020
WASHER-TOPLOAD MAYTAG MVWX655DW1 INSTALLED NEW SWITCH AND KNOB. ALL CHECKS OK
Near Puyallup, WA 98375
Jacob P.
Job Details: 03/24/2020
DRYER-ELECTRIC KENMORE 11069422801 "INSTALLED PREVIOUSLY ORDERED DOOR CATCH, HINGES, ROLLERS, PULLEY, BELT, AND TIMER. TEST CYCLED, ALL CHECKS OK. COLLECTED $75 DEDUCTIBLE VIA CC."
Near Graham, WA 98338
Jacob P.
Job Details: 03/24/2020
WASHER-TOPLOAD LG WT1701CW CUSTOMER COMPLAINT OF WASHPLATE COMING OFF. FOUND LOOSE WASHPLATE BOLT. TIGHTENED BOLT. ALL CHECKS OK. NO CHARGE.
Near Puyallup, WA 98374
Josh A
Job Details: 03/24/2020
WASHER-TOPLOAD SAMSUNG WA40J3000AW/A2 11 "installed control amnd console, cycle tested, all checks good."
Near Spanaway, WA 98387
Josh A
Job Details: 03/24/2020
WASHER-FRONT LOA ELECTROLUX EFLW317TIW1 "installed drain pump, cycle tested washer, all checks good."