We serviced a
AMANA WASHER-TOPLOAD
Model n/a
Near Tacoma, WA 98498
Cameron M.
Job Details: 09/03/2021
"Customer concern is that washer goes out of balance and agitator is broken. Upon initial inspection found agitator was dismantled, causing unit to not agitate. Also found washer case improperly installed, causing unit to make noise as though out of balance during spin cycle . Reseated agitator, properly installed washer case . Cycle tested unit 3x with customer provided load of towels, all checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSR7233DQ1
Near Tacoma, WA 98422
Cameron M.
Job Details: 09/03/2021
"Customer concern is that washer has gunky water underneath unit. Found customer was overflowing dispenser with pine-sol as additive to tide during was cycle, causing unto appear as it is leaking. Cycle tested unit 3x, found no mechanical issues, unit operating as designed. Advised customer to use only high quality detergent. Also advised customer on regular cleaning intervals using affresh."
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Plano, TX 75025
Jacob P.
Job Details: 09/03/2021
"Customer concern of unit not cleaning dishes. Customer advised that there is no hot water in her house currently. Found no rinse aid in unit. Advised customer that rinse aid is required for proper wash and dry results. Unable to test unit fully due to no hot water supply. Test cycled all components, checks ok. Advised customer that she will need to call back in once hot water is fixed to diagnose machine further."
We serviced a
LG DISHWASHER
Model LDP6797BD
Near Graham, WA 98338
Branden W.
Job Details: 09/03/2021
Installed new console. Cycle tested. All checks ok. Advised to clean dishwasher.
We serviced a
WHIRLPOOL WASHER-FRONT LOA
Model WFW94HEXW2
Near Frisco, TX 75035
Jacob P.
Job Details: 09/02/2021
"Customer concern of f9 e1 error(long drain). Found debris in pressure hose causing unit to think its full of water. Cleared pressure hose. Test cycled, all checks ok."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model TEDX640PQ0
Near Frisco, TX 75034
Jacob P.
Job Details: 09/02/2021
"Customer concern of unit not heating and dryer doesn't stop when door opens. Found open heating element causing no heat and bad contacts in door switch causing it to not turn off. Replaced heating element and door switch. Test cycled, all checks ok. ; used 1 279838 (ELEMENT,HEATER), and 1 WP3406107 (SWITCH-DOR) from stock"
We serviced a
JENN-AIR RANGE
Model JES9800CAS00
Near Roy, WA 98580
Branden W.
Job Details: 09/02/2021
Installed new main control and temp probe. Cycle tested at 350. All checks good. Glass top was siliconed to counter. Advised we had to cut through silicone to repair unit. Top should not be siliconed to counter.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near McKinney, TX 75071
Jacob P.
Job Details: 09/02/2021
Customer concern of unit leaking under sink. Found unit draining out of air gap and leaking down under sink. Advised that plumber is needed to correct leak issue. Unit functioning as designed
We serviced a
AMANA DISHWASHER
Model ADB1600AWS1
Near Tacoma, WA 98418
Cameron M.
Job Details: 09/02/2021
"Installed previously ordered control board and user interface. Cycle tested unit 3x, all checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50M7450AW/A4
Near Tacoma, WA 98406
Cameron M.
Job Details: 09/02/2021
"Installed previously ordered lid lock. Cycle tested unit 3x, all checks good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC300BW0
Near McKinney, TX 75070
Jacob P.
Job Details: 09/02/2021
"Customer concern of unit not turning on. Found open thermal fuse causing no operation. Replaced thermal fuse, unit now powers on. Test cycled temps, 110-220. Found operating thermostat cycling temps too high. Replaced operating thermostat. Test cycled exhaust temps, 110-170. All checks ok. ; used 1 WP3392519 (FUSE-THRML), and 1 WP3387134 (THRMST-FIX) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3 01
Near McKinney, TX 75070
Jacob P.
Job Details: 09/02/2021
"Customer concern of unit making grinding sound. Found clamp holding motor loose causing blower wheel to rub on housing. Tightened clamp. Test cycled, all checks ok."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2476SF0A
Near Frisco, TX 75035
Jacob P.
Job Details: 09/02/2021
"Customer concern of unit not running. Found unit producing i30 error (leak error). Found water in bottom pan causing error. Cleaned out water from pan. Test cycled for 20+ minutes, no signs of leak. Unit functioning as designed at time of service."
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS5
Near Graham, WA 98338
Branden W.
Job Details: 09/02/2021
"Installed new spray arm, support, seal and cap. Cycle tested numerous times. No leaks. Dishwasher does lean forward. Unable to level as rear of dishwasher has non adjustable wheels and front is as high as it can go without hitting countertop. Also found excessive suds in dishwasher. Advised to run clean cycle regularly."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11025132411
Near Puyallup, WA 98373
Cameron M.
Job Details: 09/02/2021
"Installed sears provided control board. Cycle tested unit 3x, all checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED49STBW1
Near Dallas, TX 75205
Jacob P.
Job Details: 09/02/2021
"Customer concern of unit not heating. Found loose plug causing insufficient power to unit. Found power cord arced in outlet. Seated plug back in outlet, unit now heats. Advised customer that power cord needs to be replaced. Unit functioning as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPQ2
Near Spanaway, WA 98387
Branden W.
Job Details: 09/01/2021
Customer concern is that dishwasher does not operate. Found light wash button shorted causing unit to not operate. Needs new console assembly. Console is back ordered with no eta. Declined to repair at this time.
We serviced a
GE DRYER-ELECTRIC
Model GTX22EASK0WW
Near Carrollton, TX 75007
Pete
Job Details: 09/01/2021
"Customer concern unit making scraping noise, scraping noise is caused by unit being smashed and bent, advised customer that installation issues is not covered by warranty"
We serviced a
GE DISHWASHER
Model GDT665SSN3SS
Near Lewisville, TX 75056
Pete
Job Details: 09/01/2021
"Customer concern the wrong rollers,checked rollers and found the rollers were swapped, put the rollers on the correct side,left roller on left side ,right roller on right side, tested cycle, all checks ok"
We serviced a
WHIRLPOOL WASHER-FRONT LOA
Model WFW9400SU00
Near Tacoma, WA 98443
Cameron M.
Job Details: 09/01/2021
"Customer concern is that washer makes squealing noise during spin cycle. Cycle tested unit with customer provided load of 5 bath towels 10x , was unable to duplicate customer concern at time of service. Unit operating as designed"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6100P/A3
Near Buckley, WA 98321
Cameron M.
Job Details: 09/01/2021
"Customer concern is that dryer makes noise during operation. Found seized idler pulley, causing noise during operation .needs new idler pulley. Installed new idler pulley cycle tested unit, all checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV431AEP/XAA 01
Near Carrollton, TX 75006
Pete
Job Details: 09/01/2021
"Performed pm check, tested cycle all checks ok"
We serviced a
LG DRYER-ELECTRIC
Model DLE1310W
Near Dallas, TX 75244
Pete
Job Details: 09/01/2021
"Installed previously ordered door strike, tested cycle, all checks"
We serviced a
GE WASHER-TOPLOAD
Model GTW720BSN1WS
Near Rockwall, TX 75032
Pete
Job Details: 08/31/2021
"Customer concern is not draining, tested unit and found the drain pump not coming on,checked all wires and found the molex plug was off. Plugged drain pump in. Tested cycle all checks ok"
We serviced a
LG WASHER-TOPLOAD
Model WT1201CV
Near Dallas, TX 75228
Pete
Job Details: 08/31/2021
"Installed previously ordered hinges, tested cycle all checks ok."
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASNWW
Near Dallas, TX 75231
Pete
Job Details: 08/31/2021
"Customer concern is that washer is walking and found a screw on the floor, checked the unit and found it off balance, leveled the Machine tested cycle, all checks ok, searched the machine for missing screw, did not find, unit functioning as designed."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50M7450AW/A4
Near Irving, TX 75060
Pete
Job Details: 08/31/2021
"Customer concern it is leaving oil stains on clothes. Removed wash plate and checked for oil leaks . Put in spin mode bearing are ok no oil leaks, Informed customer they are using to much soap in washer, also Informed to use cleaning cycle.unit is functioning as designed, all checks ok"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11020372711
Near Spanaway, WA 98387
Cameron M.
Job Details: 08/31/2021
"Customer concern is that washer does not spin clothes out. Found f0e3 via service mode. Cycle tested unit 10x, with customer provided load of towels. Was unable to duplicate customer concern. Advised customer to monitor and call if issue persists."
We serviced a
KENMORE DISHWASHER
Model 665.16579202
Near Farmers Branch, TX 75234
Pete
Job Details: 08/31/2021
"Customer concern unit was not cleaning, tested unit and found all components working as designed, found no rinse aide in unit. added rinse aide, all checks ok"
We serviced a
KENMORE DRYER-ELECTRIC
Model 41784052500
Near Spanaway, WA 98387
Cameron M.
Job Details: 08/31/2021
"Customer concern is that dryer makes noise during operation. Found failed rear drum bearing, causing unit to make noise during operation. Also found burned and corroded wires, fire risk .needs new wire harness, rear bearing, drum support shaft. Advised customer parts show NLA, may take time to receive parts. Advised customer to leave unit unplugged as it's a fire hazard. ; ordrng 1 134394200 (wiring harness) and 1 134394400 (wiring harness) and 1 5303281153 (bearing kit-rear)"
We serviced a
GE DRYER-ELECTRIC
Model GTD65EBSJ3WS
Near DuPont, WA 98327
Cameron M.
Job Details: 08/31/2021
"Customer concern is that dryer duct clean out does not tightly seal. Found duct clean out box driven and loose fitting. Also found securing tab on wall mount half of dry vent hose mount with broken tab , causing unit to vent into laundry room. No mechanical issues with dryer. Unit operating as designed."
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.61202011
Near Frisco, TX 75035
Pete
Job Details: 08/31/2021
"Customer concern the timer not working, tested unit upon testing found door switch broken, timer is not counting down. Needs new timer and door switch. ; ordrng 1 WPW10186032 (Timer) and 1 WP3406107 (Switch)"
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ6WW
Near Plano, TX 75075
Pete
Job Details: 08/31/2021
"Installed previously ordered parts tested cycle, all checks"
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPS2
Near DuPont, WA 98327
Cameron M.
Job Details: 08/31/2021
"Customer concern is that dishwasher intermittently leaks water. Cycle tested unit 10x. Found Signs of over suds conditions, causing unit to leak. Advised customer on regular cleaning cycle and switching to high quality detergent."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 02
Near DuPont, WA 98327
Cameron M.
Job Details: 08/31/2021
"Customer concern is that dryer does not heat. Preformed airflow test failed (yellow ). Preformed temperature check, in range. Found dryer vent slightly crushed,causing lack of airflow. Straightened dryer vent hose. Cleaned and calibrated moisture sensors. All checks good. Advised customer dryer vent duct needs to be cleaned asap, before regular usage resumes."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022242510
Near Tacoma, WA 98409
Cameron M.
Job Details: 08/31/2021
"Customer concern is that washer washer does not agitate. Pulled error F7e5 via service mode. Found failed actuator, causing unit to not agitate. Needs new actuator. Installed actuator, cycle tested unit 10x all checks good. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7800XB0
Near Puyallup, WA 98372
Branden W.
Job Details: 08/31/2021
Installed new bearing kit. Cycle tested. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Tacoma, WA 98408
Branden W.
Job Details: 08/31/2021
"Customer concern is that dishwasher does not wash. Found 120v to wash pump. Pump not operating causing unit to not wash. Needs new wash pump and grommet. AUTH NEEDED. ; ordrng 1 W10879262 (pump motor) and 1 WPW10538166 (grommet), states that autho needed"
We serviced a
SAMSUNG DISHWASHER
Model DW80M9550US/AA
Near Gig Harbor, WA 98335
Branden W.
Job Details: 08/31/2021
Installed new water wall assembly and vane. Also found soda can tab in drain pump causing noise. Cleaned pump. Cycle tested. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB725BW0
Near Tacoma, WA 98444
Branden W.
Job Details: 08/31/2021
Customer concern is that washer produces F9 and UL errors. Found F68/F1 (pressure switch failure) stored. Also found basket hub stripped and seized to shaft causing UL error and washer to not spin. Needs new hub and main control board. Unable to further test. Customer replaced pressure hose and RPS sensor. AHS to supply back ordered parts. ; ordrng 1 W10763749 (cntrl-elec) and 1 W10820039 (hub)
We serviced a
GE DRYER-ELECTRIC
Model GFD14ESSN0WW
Near Dallas, TX 75233
Jacob P.
Job Details: 08/30/2021
"Customer concern of dryer making noise. Test cycled, unable to identify noise. Advised customer that glide bearings can be noisier than rollers in dryers. Unit functioning as designed."
We serviced a
HOTPOINT WASHER-TOPLOAD
Model HSWP1000M3WW
Near Fife, WA 98424
Cameron M.
Job Details: 08/30/2021
"Customer concern is that washer makes noise during spin cycle. Found shipping bar anchor broken free of anchor and riding on drive system support, causing unit to make noise during operation. Re Anchored shipping support, cycle tested unit 3x with customer provided load of towels. All checks good."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11064642400
Near Dallas, TX 75214
Jacob P.
Job Details: 08/30/2021
"Customer concern of unit making noise. Customer advised that last time they tested the dryer, it didn't make noise. Test cycled, no noise. Cleaned and lubed rollers, removed coins from bottom of case. Unit functioning as designed."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022352511
Near Garland, TX 75044
Jacob P.
Job Details: 08/30/2021
"Installed previously ordered suspension rods. Also found worn hub. Replaced hub. Performed calibration, all checks ok. ; used 1 W10528947 (HUB) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45N5300V/A3
Near Graham, WA 98338
Cameron M.
Job Details: 08/30/2021
"Customer concern is that dryer does not heat. Preformed airflow test failed (red).Found open heating element, causing unit to not heat. Needs new heating element. Advised customer dryer vent duct needs to be cleaned. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
LG DISHWASHER
Model LDF554SST
Near Tacoma, WA 98443
Branden W.
Job Details: 08/30/2021
Customer concern is that dishwasher does not drain and produces OE error. Found airgap clogged causing no drain. Cleared airgap. Cycle tested. All checks good.
We serviced a
WHIRLPOOL WALL OVEN
Model GBD277PDS7
Near Spanaway, WA 98387
Branden W.
Job Details: 08/30/2021
Installed new cut off. Cycle tested. All checks ok.
We serviced a
GE DISHWASHER
Model GDT665SFN3DS
Near Edgewood, WA 98371
Branden W.
Job Details: 08/30/2021
Customer concern is that dishwasher leaks from airgap. Cleaned hose from airgap to disposal. Cycle tested x3. Unit draining properly. No issues with dishwasher. Advised to make sure disposal is never backed up as this can cause leak from airgap.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11024902200
Near Puyallup, WA 98375
Cameron M.
Job Details: 08/30/2021
"Customer concern is basket would not spin, Customer shook basket freeing basket. Cycle tested unit 3x, found no mechanical issues at this time. Advised customer to monitor and call if issue persists."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC200XW3
Near DuPont, WA 98327
Cameron M.
Job Details: 08/30/2021
"Customer concern is that dryer does not heat and start cycle. Found tripped breaker ,causing unit to not start and run cycle. reset breaker cycle tested unit 3x, all checks good."
We serviced a
GE WASHER-FRONT LOA
Model GFW550SSN2WW
Near Carrollton, TX 75007
Jacob P.
Job Details: 08/30/2021
"Customer concern of unit not locking. Found door lock stuck in locked position causing cycle not to start. Removed door lock and manually unlocked. Reinstalled door lock. Test cycled, all checks ok."
We serviced a
KENMORE WASHER-FRONT LOA
Model 11047081601
Near Richardson, TX 75080
Jacob P.
Job Details: 08/27/2021
"Performed pm check on washer, tested cycle all checks ok."
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WV55M9600AV/A5 02
Near Buckley, WA 98321
Cameron M.
Job Details: 08/27/2021
Customer concern is that washer does advance cycle. Cycle tested unit 3x empty found no mechanical issues. Cycle tested unit with customer provided load of towels. Was unable to duplicate customer concern. Advised customer to monitor and call if issue persists.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near McKinney, TX 75071
Jacob P.
Job Details: 08/27/2021
"Installed previously ordered back burners, tested cycle all checks ok"
We serviced a
LG DISHWASHER
Model LDF5545ST
Near McKinney, TX 75071
Jacob P.
Job Details: 08/27/2021
"Installed previously ordered door latch and control board, tested cycle all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3
Near Puyallup, WA 98375
Branden W.
Job Details: 08/27/2021
"Customer concern is that dryer takes multiple cycles to dry. Found heating element coil broke and contacted elememt case causing element to short and only produce small amount of heat causing long dry times. Also found seized idler pulley. Replaced element and idler pulley. Vacuumed inside of dryer. Cycle tested. All checks good. ; used 1 DC97-14486A (ELEMENT ASSEMBLY), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80F800UWS/AA 01
Near McKinney, TX 75071
Jacob P.
Job Details: 08/27/2021
"Installed previously ordered door panel and feed tub,tested cycle all checks ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Plano, TX 75025
Jacob P.
Job Details: 08/27/2021
"Installed previously ordered control board, tested cycle all checks ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Bonney Lake, WA 98391
Branden W.
Job Details: 08/27/2021
Customer concern is that dishwasher does not wash. Found wash pump fails to start after running for a few minutes causing poor washing results. Needs new wash pump and grommet. Declined to repair at this time.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 02
Near Tacoma, WA 98407
Cameron M.
Job Details: 08/27/2021
"Customer concern is that dryer makes noise during operation. Found seized right rear roller,causing noise during operation. Needs new roller. Installed new roller. Cycle tested unit, all checks good. ; used 1 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB765FW0
Near Garland, TX 75040
Jacob P.
Job Details: 08/27/2021
"Performed pm check on dryer, tested cycle all checks ok."
We serviced a
GE DISHWASHER
Model GDT580SSF4SS
Near Edgewood, WA 98372
Branden W.
Job Details: 08/27/2021
"Installed new dispenser, spray arm and flood switch. Cycle tested. All checks good."
We serviced a
KENMORE DRYER-ELECTRIC
Model 1918185317
Near Graham, WA 98338
Cameron M.
Job Details: 08/27/2021
"Customer concern is that dryer does not heat. Preformed airflow test failed (yellow).found open heating element ,causing unit to not heat. Needs new element. Installed new element. Cycle tested unit, all checks good. ; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
KENMORE DRYER-ELECTRIC
Model 796.9118231
Near Dallas, TX 75229
Jacob P.
Job Details: 08/26/2021
"Customer concern of unit not heating. Found lint trap over flowing with lint causing unit not to heat, cleaned out lint trap. tested cycle all checks ok"
We serviced a
GE WASHER-TOPLOAD
Model GTW720BSN1WS
Near Frisco, TX 75034
Jacob P.
Job Details: 08/26/2021
"Customer concern of unit shaking and unable to spin. Found out of balance error stored. Test cycled unit in service mode, checks ok. Test cycle unit in drain and spin, checks ok. Unable to verify complaint. Advised customer of proper load sizes and techniques. Unit functioning as designed at time of service."
We serviced a
GE WASHER-FRONT LOA
Model GFW450SSM1WW
Near Dallas, TX 75206
Jacob P.
Job Details: 08/26/2021
"Installed previously ordered door latch, tested cycle, all checks ok."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8500DC4
Near McKinney, TX 75070
Jacob P.
Job Details: 08/26/2021
"Installed previously ordered ui board, tested cycle all checks ok,did an air flow test failed, informed customer they need vent from back of dryer to outside cleaned."
We serviced a
SAMSUNG RANGE
Model NE59J7630SG/AA 02
Near Tacoma, WA 98405
Branden W.
Job Details: 08/26/2021
Installed new convection fan motor. Cycle tested. All checks good.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Spanaway, WA 98387
Branden W.
Job Details: 08/26/2021
Customer concern is that range will not power on. Was in clean cycle when issue happened. Found L1 wire got pinched in rear panel creating short. Repaired and rerouted wiring. Cycle tested. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Puyallup, WA 98374
Cameron M.
Job Details: 08/26/2021
"Installed previously ordered sump assembly. Cycle tested unit 3x, all checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC5
Near Tacoma, WA 98445
Cameron M.
Job Details: 08/26/2021
"Installed previously ordered lid. Cycle tested unit, all checks good."
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.6022251
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 08/26/2021
"Customer concern is that dryer makes noise during operation.preformed airflow test, failed (yellow).Found screw lodged in felt drum liner, causing unit to make noise during operation. Removed screw, cycle tested unit. All checks good. Advised customer to to make sure pockets are empty before doing laundry. Also advised customer dryer duct needs to be cleaned, before use of dryer resumes."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6500EV/A3 01
Near Tacoma, WA 98445
Cameron M.
Job Details: 08/25/2021
"Customer concern is that dryer makes noise during operation. Found seized idler pulley, causing unit to make noise during operation. Needs new idler pulley. Installed new idler pulley. Cycle tested unit, all checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF210ANW/XAA
Near Dallas, TX 75219
Jacob P.
Job Details: 08/25/2021
"Customer complaint that the drain hose is leaking, unit is stacked, used air sled to pull unit out and found drain hose out of drain, installed the drain hose and secured it. Test cycled, all checks ok."
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.828221
Near Tacoma, WA 98444
Cameron M.
Job Details: 08/25/2021
"Customer concern is that dryer does not heat and does not spin drum. Found open thermal fuse, causing unit to not tumble and not heat. Needs new thermal fuse. Installed new thermal fuse.cleaned and vacuumed inside of unit. Cycle tested unit, all checks good ; used 1 WP3390719 (FUSE-THRML) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDBH969AWB3
Near Sachse, TX 75048
Jacob P.
Job Details: 08/25/2021
"Installed previously ordered heating element, test cycle all checks ok."
We serviced a
KENMORE DISHWASHER
Model 66514312N412
Near Sumner, WA 98390
Branden W.
Job Details: 08/25/2021
Installed new spray arms. Customer used dishwasher a few times since first visit. No leaks. Dishwasher has good spray pressure. All checks ok. Advised to call if leak does return. Bottom toe panel left off at customers request.
We serviced a
LG WASHER-FRONT LOA
Model WM8000HVA
Near Dallas, TX 75205
Jacob P.
Job Details: 08/25/2021
"Performed pm check, all checks ok"
We serviced a
LG DRYER-ELECTRIC
Model DLEX8000V
Near Dallas, TX 75205
Jacob P.
Job Details: 08/25/2021
"Performed pm on dryer, all checks ok"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDZ400TQ2
Near Puyallup, WA 98371
Cameron M.
Job Details: 08/25/2021
"Installed previously ordered element. Cycle tested unit, all checks good. Advised customer to not use dry till dryer vent duct is cleaned , as it will cause more issue if not cleaned first."
We serviced a
KENMORE LAUNDRY CENTER
Model 41798702892
Near Puyallup, WA 98372
Branden W.
Job Details: 08/25/2021
Customer concern is that washer made noise then stopped spinning. Found broken drive belt causing noise and no spin. Replaced belt. Cycle tested. All checks ok. ; used 1 134511600 (V-BELT) from stock
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB400VQ0
Near Bonney Lake, WA 98391
Branden W.
Job Details: 08/25/2021
Customer concern is that dryer makes noise. Found failed idler pulley causing noise. Replaced idler pulley. Vacuumed inside of dryer. All checks ok. ; used 1 WPW10547292 (PULLEY-IDR) from stock
We serviced a
KENMORE WASHER-FRONT LOA
Model 79641072311
Near Dallas, TX 75217
Jacob P.
Job Details: 08/25/2021
"Performed pm check on washer, all checks ok"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE9700AYW
Near Tacoma, WA 98444
Cameron M.
Job Details: 08/25/2021
"Installed previously ordered support, thermostat, bracket, thermistor. Cycle tested unit, all checks good."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11079622800
Near Richardson, TX 75081
Jacob P.
Job Details: 08/24/2021
Performed pm check. All checks ok
We serviced a
SAMSUNG RANGE
Model NX58M6650WS/AA
Near Dallas, TX 75228
Jacob P.
Job Details: 08/24/2021
"Installed previously ordered spark module. Test cycled, all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A3 01
Near Federal Way, WA 98023
Cameron M.
Job Details: 08/24/2021
"Customer concern is that dryer makes squealing noise during operation. Found seized idler pulley, causing unit to make noise during operation. Needs new idler pulley. Installed new idler pulley. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Cycle tested unit 3x, all checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Puyallup, WA 98375
Branden W.
Job Details: 08/24/2021
Customer concern is that washer will not drain and humms. Found debris lodged in drain pump causing no drain and humm. Cleaned pump. Cycle tested. All checks ok.
We serviced a
KENMORE WASHER-FRONT LOA
Model 79641682610
Near Dallas, TX 75254
Jacob P.
Job Details: 08/24/2021
"Performed pm check on washer, all checks ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 08/24/2021
"Customer concern is that dishwasher starts cycle but doesn't drain. Found failed drain pump,causing unit to not drain. Needs new drain pump. Installed new drain pump ,cycle tested 10x all checks good. ; used 1 WPW10348269 (PUMP-DRAIN) from stock"
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Oak Point, TX 75068
Jacob P.
Job Details: 08/24/2021
"Customer concern unit was not starting all the time and loose inside cabinet. Found latch not aligned causing door not to shut. Adjusted the feet and reinstalled the brackets. Adjusted the door latch. Tested all cycles, checked ok."
We serviced a
WHIRLPOOL WASHER-FRONT LOA
Model WFW7590FW0
Near Tacoma, WA 98403
Branden W.
Job Details: 08/24/2021
Installed new drain pump and pressure switch. Cycle tested x3. All checks good.
We serviced a
LG DISHWASHER
Model LDP6809SS
Near Puyallup, WA 98375
Branden W.
Job Details: 08/24/2021
Customer concern is that dishwasher does not power on. Found 120v to main control. Board unresponsive. Performed hard reset on board. Unit powered on. Calibrated. All components operating properly. Advised to call if issue returns. Dishwasher not mounted at time of service.
We serviced a
GE RANGE
Model PS950SF3SS
Near Eatonville, WA 98328
Branden W.
Job Details: 08/24/2021
"Customer concern is that range stopped working and produced error. Plugged unit in to test, unit working as designed. Retrieved errors f760 (chip signal error) and f790 (chip signal error) tested both upper and lower ovens to 350 degrees. Cycled all surface burners numerous times. Unable to reproduce issue at this time. Advised to call if issue returns."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11085081400
Near Roy, WA 98580
Branden W.
Job Details: 08/24/2021
Installed new control board. Cycle tested. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11020372711
Near Spanaway, WA 98387
Cameron M.
Job Details: 08/24/2021
Customer concern is that washer will only spin in express wash cycle. Only error code stored in service mode is f2e1 (ui stuck key) . Cycle tested unit 10x with customer provided load of towels. Was unable to duplicate customer concern. Advised customer to monitor and call if issue persists. Also Advised customer on using a quality detergent. Also advised customer on proper loading practices and running regular cleaning cycles.
We serviced a
ADMIRAL WASHER-TOPLOAD
Model ATW4675YQ1
Near Tacoma, WA 98404
Cameron M.
Job Details: 08/23/2021
"Installed previously ordered gearcase, belt,pulley kit,actuator ,suspension rods. Cycle tested unit 3x, all checks good."
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF520ABP/XAA
Near University Place, WA 98467
Branden W.
Job Details: 08/23/2021
Customer concern is that washer is loud in spin cycle. Found failed rear tub bearings. Needs new rear tub and basket. Declined to repair at this time.
We serviced a
GE OVEN/STOVE
Model PT916SR1SS
Near Plano, TX 75024
Jacob P.
Job Details: 08/23/2021
"Installed previously ordered ducts, vent, cooling fan, control board, console, door seal and light bulbs. Test cycled, all checks ok."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB2510LCC0
Near Orting, WA 98360
Cameron M.
Job Details: 08/23/2021
Installed previously ordered element. Cycle tested unit 3x. All checks good.