We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Frisco, TX 75034
John
Job Details:
06/01/2023
Installed new dispenser and drain pump. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV219AEW/XAA
Near Irving, TX 75063
Lane
Job Details:
06/01/2023
Customer stated dryer won't turn on. Performed diagnostics found faulty belt. Replaced belt and performed multiple function tests. All functions checked good at time of service. ; used 1 6602-001655 (Belt) from stock
We serviced a
KITCHENAID COOKTOP
Model KFGU766VSS02
Near Irving, TX 75039
Lane
Job Details:
06/01/2023
Customer stated cooktop ignition system was acting up. Preformed diagnostics found unit working correctly at time of service. Appears moisture got to unit causing issue.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW1
Near McKinney, TX 75071
John
Job Details:
06/01/2023
Customer concern is dryer not heating. Found open thermal cut off causing no heat condition. Replaced thermal cut off and high limit fuse from truck stock. Unit fails vent check red. Advised Customer that vents will need to be cleaned in order to avoid further heating issues.; used 1 279816 (THERMAL CUT OFF HI) from stock
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW2
Near Irving, TX 75062
Lane
Job Details:
06/01/2023
Installed new power cord and noise filter. Performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Carrollton, TX 75007
Lane
Job Details:
06/01/2023
Installed user control and performed multiple function tests after repair. All functions checked good at time of service
We serviced a
KENMORE RANGE
Model 79095681301
Near Garland, TX 75044
Patrick
Job Details:
06/01/2023
"Customer concern, control doa. Confirmed. Range top good, elements good. Must replace control. Customer decline estimate."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Bonney Lake, WA 98391
Cejay
Job Details:
06/01/2023
"Customer concern is that dishwasher is leaking and dispenser is not closeing. Found leak coming from divirter seals. Needs new sump and motor, dispenser and lower rack wheels. Requires auth.; ordrng 1 WPW10605057 (PUMP&MOTOR) and 1 W10861000 (DISPENSER) and 4 WPW10195417 (WHEEL)s"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9150WW01
Near Tacoma, WA 98405
Cejay
Job Details:
06/01/2023
"Customer concern is that washer is leaking intermittenly. Signs of water on front panel, signs of oversuds. Found worn and cracked door seal causing leak. Needs new door seal. SHS to supply. SHS ships DTC. Advised customer to call once part arrives.; ordrng 1 WPW10381562 (Door seal)"
We serviced a
LG WASHER-FRONTLOAD
Model WT5070CW
Near Garland, TX 75040
Patrick
Job Details:
06/01/2023
"Customer concern, unit displays oe,ue, and ie drain error, fill error, unbalanced error. Svc mode, all functions operate. Substantial vibration during spin. Must replace pressure sw, pressure hose and dampers. ; ordrng 4 4902EA1002E (Damper)s and 1 6501EA1001R (Pressure sensor w/ tube)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5500XW0
Near Balch Springs, TX 75180
Patrick
Job Details:
06/01/2023
"Customer concern, unit making loud rumbling noise during use. Confirmed. Found deformed blower wheel causing excessive vibration. Must replace motor and blower. ; ordrng 1 WP697772 (Blower wheel) and 1 279787 (Motor)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS2A
Near Steilacoom, WA 98388
Cameron M.
Job Details:
06/01/2023
"Customer concern is that dishwasher popped open after first use after previous service. Found un-level at time of arrival. Also found top center of tub bent ,causing latch to not engage catch to properly run cycle. Leveled unit. Manipulated tub to align with latch properly. Cycle tested unit. All checks good."
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641373211
Near DuPont, WA 98327
Cameron M.
Job Details:
06/01/2023
"Customer concern is that washer produces noise during spin. Found failed basket support, causing basket asm to fall and make contact with door boot. Needs new basket, rear tub asm and door boot. Advised customer parts show out of stock may take time to receive the parts. REQUIRES AUTH SECOND TECH; ordrng 1 AJQ73413809 (TUB ASSEMBLY,OUTER) and 1 AJQ54138213 (TUB ASSEMBLY,DRUM(INNER) and 1 MDS65736902 (GASKET)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11069133412
Near DuPont, WA 98327
Cameron M.
Job Details:
06/01/2023
"Customer concern is that dryer produces noise during operation. Found seized front right and rear right roller, causing squealing noise during operation. Found seized idler pully, causing squealing noise during operation. Needs new idler pully and rollers. Installed new pully and rollers. Cleaned and calibrated moisture sensor. Cleaned inside of unit. Cycle tested unit. All checks good. ; used 2 WPW10314173 (DRUM ROLLER), and 1 W10837240 (BRACKET) from stock"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF448AAP/XAA 02
Near Enumclaw, WA 98022
Cejay
Job Details:
06/01/2023
Customer concern is that washer is not spinning water out of clothes. Found control board intermittenly supply drain pump voltage causing washer not to operate. Needs new main pcb and drain pump. SHS to supply. SHS shipd DTC. Advised customer to call when all parts are recived. Advised customer machine will need to be accesible for repair. ; ordrng 1 DC31-00054A (Drain pump) and 1 DC92-00687A (Main PCB)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSR6332KQ0
Near Carrollton, TX 75007
Lane
Job Details:
06/01/2023
Installed new factory clutch. Performed multiple function and spin tests after repair. All functions checked good at time of service.
We serviced a
LG DRYER-ELECTRIC
Model DLE2301W
Near Dallas, TX 75219
Patrick
Job Details:
06/01/2023
"Customer concern, unit will not power on but interior light works. Confirmed. Found thermostats good. Good 240vac to unit. Good 120vac to control. Must replace controls. AHS to supply NLA parts. ; ordrng 1 EBR36858901 (Control) and 1 EBR36858801 (Relay board)"
We serviced a
KITCHENAID RANGE
Model KGSA906PSS02
Near Dallas, TX 75206
Patrick
Job Details:
06/01/2023
"Customer concern, rr burner will not ignore. Found corroded electrode. Sanded electrode. Tested unit. All checks good."
We serviced a
SAMSUNG RANGE
Model NX58K3310SS/AA
Near Dallas, TX 75231
Patrick
Job Details:
06/01/2023
"Replaced gas valve. Leak checked, tested operation. All checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7230HW0
Near McKinney, TX 75070
John
Job Details:
06/01/2023
Customer concern is washer died while in use. Upon arrival found unit full of water. Found control board not sending voltage to UI. Evacuated water from unit. Needs new control board.; ordrng 1 W11419171 (Control board) and 1 CoreCharge (Core Charge)
We serviced a
ROPER WASHER-TOPLOAD
Model RAX7245AW0
Near Plano, TX 75093
John
Job Details:
06/01/2023
Customer concern is washer will not spin. Found left hinge screws missing causing lid switch to not engage. Needs new lid switch and screws.; ordrng 1 285671 (Lid switch) and 2 WPW10119828 (Screw)s
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.26912691
Near Plano, TX 75093
John
Job Details:
06/01/2023
Customer concern is washer not spinning. Ran diagnostics and found drive tube and clutch slipping. Needs new drive tube and clutch.; ordrng 1 W10820043 (Drive tube) and 1 285785 (Clutch)
We serviced a
KENMORE WASHER-TOPLOAD
Model 11026132410
Near Enumclaw, WA 98022
Cejay
Job Details:
06/01/2023
"Customer concern is that washer is not spinning clothes out. Pulled error codes. F0E3,F2E1,F0E3. Cycle tested washer with a load no issues all chexks good. Could not replicate issue. Advised customer on proper loading practices."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Garland, TX 75040
Patrick
Job Details:
05/31/2023
"Customer concern, only rinse cycle works properly. Ran normal, empty. Good h/c. Long fill error code. Cleared valve screens. Cleared codes, calibrated. Added towels, ran normal cycle. Unit running normally."
We serviced a
LG RANGE
Model LRE3083ST/00
Near Orting, WA 98360
Cameron M.
Job Details:
05/31/2023
"Customer concern is that FR/FL do not regulate temperature properly. Unit activity in use at time of arrival. Cycle tested unit, pass. Elements cycle temperatures adequately at time of service. Advised customer to monitor and call if issues persist. Advised customer if possible take photos and video if issues"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JZ0
Near Spanaway, WA 98387
Cameron M.
Job Details:
05/31/2023
"Customer concern is that range does not power after clean cycle. Verified voltage supply to unit, good 240v supply. Tested continuity of thermal fuse, good. Found shorted main control, causing unit to not power. Needs new main control. Follow up visit scheduled 6/9 8-12; ordrng 1 W11528249 (CNTRL-ELEC)"
We serviced a
SAMSUNG RANGE
Model FX510BGS/XAA01
Near Mesquite, TX 75150
Patrick
Job Details:
05/31/2023
Replaced oven floor and igniter. Tested unit. All checks.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE6700AYW
Near Dallas, TX 75252
John
Job Details:
05/31/2023
"Customer concern is dryer making loud noise while in use. Found idler pulley worn and difficult to turn by hand. Belt is stretched to the point that it slips when drum is spun by hand. 2x rollers are worn and making a thumping sound while spinning. Lubricated idler to lessen noise temporarily. Needs new idler pulley, belt, and 2x rollers. Idler pulley is NLA.; ordrng 1 12002777 (Idler pulley) and 2 WPW10177428 (Rollers)s and 1 WPW10205415 (Belt)"
We serviced a
GE WALL OVEN
Model JTP15BW1BB
Near Plano, TX 75025
John
Job Details:
05/31/2023
Customer concern is oven keeps giving F3 error for communication between control board and temp sensor. Temp sensor passes ohms check. Needs new control board. Control Board is NLA; ordrng 1 WB27K5273 (Control Board)
We serviced a
LG DRYER-GAS
Model DLGX4271W
Near Rowlett, TX 75088
Patrick
Job Details:
05/31/2023
"Customer concern, unit does not heat. Confirmed. Must replace igniter assy and control; ordrng 1 5221EL2002A (Gas valve) and 1 5318EL3001A (Igniter) and 1 6631EL3003B (Moisture sensor) and 1 EBR76542934 (Control)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 79661523210
Near Rockwall, TX 75032
Patrick
Job Details:
05/31/2023
"Customer concern, unit loud during use. Found multiple failed rotating components must replace all and belt. ; ordrng 1 4561EL3002A (Idler) and 2 AGM75510755 (Roller wheel)s and 1 4400EL2001F (Belt)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED6000XR1
Near Spanaway, WA 98387
Cejay
Job Details:
05/31/2023
"Customer concern is that dryer is making a noise durring operation and has poor dry performance. Preformed airflow test failed red. Dryer is pushed up to wall. Found excessive lint build up imside dryer cabinet. Vacummed lint from dryer. Found failed idler pully causing noise. Installed new bracket, reassembled dryer and u it fails to start cycle. Found broken belt switch. Needs new belt switch. Follow up scheduled for 06/08 1-5; ordrng 1 W10847984 (SWITCH), used 1 W10837240 (BRACKET) from stock"
We serviced a
GE DISHWASHER
Model CDT835SSJ0SS
Near Dallas, TX 75235
Lane
Job Details:
05/31/2023
Customer stated dishwasher won't start. Performed diagnostics found faulty main pcb. Dishwasher sound door open tonemwhen cycle is started. Confirmed door latch tests good.; ordrng 1 WD21X31900 (Main pcb)
We serviced a
FRIGIDAIRE WALL OVEN
Model GLEB30T8CBA
Near Forney, TX 75126
Patrick
Job Details:
05/31/2023
"Customer concern, lower oven no heat. Confirmed no bake/ broil. Both tco good. Found lower oven control inop. Must replace. ; ordrng 1 318022001 (Lower oven control)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4850BW1
Near Dallas, TX 75215
Patrick
Job Details:
05/31/2023
"Customer concern unit won't finish cycle. Shifter fault, Roethlisberger shifter from truck stock. Calibrated unit. All checks good. ; used 1 W10913953 (Shifter) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Dallas, TX 75254
Lane
Job Details:
05/31/2023
Customer stated dishwasher makes abnormal noise after running for over an hour. Performed diagnostics found excessive play in spray arm causing contact with rear water tower. Replaced spray arm and performed full function test. Diverter motor started to leak after several minutes of runtime. Replaced sump assembly and performed multiple function and leak tests after repair. All functions checked good at time of service.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6200AW/A2
Near Dallas, TX 75229
Lane
Job Details:
05/31/2023
Customer stated washer fills but doesn't wash. Performed diagnostics found faulty stater and motor controller. All other functions checked good at time of service. ; ordrng 1 DC92-01531C (Motor inverter) and 1 DC31-00111A (Drive motot)
We serviced a
LG RANGE
Model LREL6323S/01
Near Spanaway, WA 98387
Cejay
Job Details:
05/31/2023
"Installed previously ordered PCB display, verified all buttons are functional."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC215EW1
Near South Hill, WA 98373
Cejay
Job Details:
05/31/2023
Customer concern is that dryer trips breaker as soon as unit is plugged in. Found power cord not wired correctly. Rewired power cord. Ran air cycle good. Preformed airflow test pass. Temps check good. All checks good.
We serviced a
GE LAUNDRY CENTER
Model WSM2700TAWWB
Near Dallas, TX 75204
Patrick
Job Details:
05/31/2023
"Customer concern, unit leaked large amount of water. Confirmed. Found significant leak from transmission. Must replace tub and bearing, transmission, idler, pulley and belt. Ahs must source parts. ; ordrng 1 WH38X10014 (Transmission) and 1 WH45X131 (Tub and bearing assy) and 1 WH07X10006 (Transmission pulley) and 1 WE03X29378 (Idler and pulley) and 1 WH07X10009 (Belt)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WGD4815EW2
Near Irving, TX 75062
Lane
Job Details:
05/31/2023
"Installed new clips and hardware glued on new,door seal. Ran function tests after repair. All functions checked good at time of service. Advised customer on dry time vs dryer vent efficiency."
We serviced a
LG DRYER-ELECTRIC
Model DLEX5101V
Near Puyallup, WA 98374
Cameron M.
Job Details:
05/31/2023
"Customer concern is that dryer does not heat. Customer advised screws for power terminal block missing. Advised customer purchase of terminal block required to replace screws. Found open thermal cutoff, causing unit to not heat. Needs new parts service kit (thermal cutoff, high limit and thermistor ). Customer authorized repair installed new thermal cutoff, high limit, thermistor. And terminal block. Cycle tested unit, all checks good. Advised customer not to use unit until venting is cleaned. Collected payment via cash payment. ; used 1 279320 (TERMINAL BLOCK), 1 6931EL3003D (THERMOSTAT), 1 6931EL3001F (THERMOSTAT), and 1 6323EL2001B (Thermistor) from stock"
We serviced a
AMANA COOKTOP
Model ACF4225AS
Near Plano, TX 75023
John
Job Details:
05/31/2023
Customer concern is RF burner not heating. Element passes continuity check. Needs new FR infinte switch. Switch is NLA.; ordrng 1 31926703 (Infinite switch FR)
We serviced a
GE DRYER-ELECTRIC
Model GFDN110EL0WW
Near Puyallup, WA 98375
Cameron M.
Job Details:
05/31/2023
"Customer concern is that dryer does not tumble. Found broken belt, causing unit to not tumble. Needs new belt. Installed new belt. Cycle tested unit. All checks good ; used 1 WE03X29897 (BELT DRIVE) from stock"
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.629521
Near Spanaway, WA 98387
Cameron M.
Job Details:
05/31/2023
"Customer concern is that dryer does not heat. Preformed airflow test, failed (red). Inspected vent hose, kinked. Pulled unit forward opening vent hose. Preformed airflow test once more,failed (red). Found open element, causing unit to not heat. Needs new element. Installed new element. Cycle tested unit. All checks good. Advised customer dryer vent needs to be cleaned before using unit to prevent further damage. ; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Irving, TX 75062
Lane
Job Details:
05/31/2023
Customer stated dishwasher doesn't wash or dry. Performed diagnostics foumd wash pump motor faulty. Confirmed supply voltage is good. All other functions checked good at time of service. ; ordrng 1 WPW10671941 (Pump and motot)
We serviced a
GE COOKTOP
Model P975SM2SS
Near Irving, TX 75061
Lane
Job Details:
05/31/2023
Customer stated cooktop is non responsive. Customer also stated center portion of large burner stopped working prior to doa condition.Preformed diagnostics found supply voltage good. User control is receiving power but is non responsive. Burner and control need to be replaced.; ordrng 1 WB30T10126 (Burner) and 1 WB23T10023 (User control board)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA40J3000AW/A2
Near Wylie, TX 75098
John
Job Details:
05/31/2023
"Customer concern is washer will not spin. Found unit attempts to spin but only pulses, never gets to full speed spin. Found control board to he the issue. Needs new control board.; ordrng 1 DC92-01739A (Control board)"
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Murphy, TX 75094
John
Job Details:
05/31/2023
"Customer concern is cooktop lights automatically ans sometimes not at all. Found igniters sparking once power is applied to unit, LF burner has irregular flame when lit, and center burner knob is broken. Needs spark harness, module, LF burner head, and knob.; ordrng 1 W11561443 (Ignition wire harness) and 1 WP8286814 (LF burner head) and 1 W11366438 (Knob) and 1 WPW10475149 (Spark module)"
We serviced a
LG WASHER-TOPLOAD
Model WT5170HV
Near Irving, TX 75062
Lane
Job Details:
05/31/2023
Customer stated washer will not spin correctly and control panel doesn't respond. Preformed diagnostics found control in intermittently dropping tach signal. Motor has already been replaced on prior repair. Wire harness checks good. User control and knob are faulty causing the unresponsive condition Main board and rps sensor need replacing to correct spin cycle problem. All other functions checked good at time of service.; ordrng 1 AEZ33665708 (Knob) and 1 EBR67466109 (Pcb) and 1 EBR62267111 (User control) and 1 6501KW2002A (Rps sensor)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AV/US
Near Eatonville, WA 98328
Cameron M.
Job Details:
05/31/2023
"Customer concern is that washer leaks water during operation from bottom. Cycle tested unit, found damaged door boot. Causing heavy leak during operation. Needs new door boot. Follow up visit scheduled for 6/12 8-12; ordrng 1 DC64-03788A (DOOR DIAPHRAGM)"
We serviced a
FRIGIDAIRE DISHWASHER
Model LGBD2435NB0A
Near Eatonville, WA 98328
Cameron M.
Job Details:
05/31/2023
Installed previously ordered pump and motor assembly and Orings. Cycle tested unit. All checks good
We serviced a
KENMORE DISHWASHER
Model 66513229N412
Near Federal Way, WA 98023
Cejay
Job Details:
05/31/2023
"Installed previously ordered drain hose,drain pump, door seal, lower spray arm and main control. Cycle tested dishwasher all checks good."
We serviced a
LG DRYER-ELECTRIC
Model DLEX5170V
Near Irving, TX 75062
Lane
Job Details:
05/31/2023
Customer stated dryer doesn't change cycle selection when knob is turned. Performed diagnostics found user control and knob faulty causing issue. All other functions checked good at time of service. ; ordrng 1 AEZ33665708 (Knob) and 1 EBR63615906 (User interface)
We serviced a
LG WASHER-TOPLOAD
Model WT1001CW
Near Dallas, TX 75205
Patrick
Job Details:
05/31/2023
"Replaced control and drain hose. Still no drain. Found damaged lower harness to drain pump. Reterminated connector, unit checks good at this time. ; used 1 43261 (Hose clamp) from stock"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW5620HW2
Near Tacoma, WA 98445
Cejay
Job Details:
05/31/2023
"Customer concern is that after havin CCU replaced washer displayed FL error intermittenly. Pulled error codes. F8E1, verified presure hose is clear. Needs new water valves and water level switch for itermitten FL error. Advised customer NEW supplies all parts. Will call to schedule follow up when all parts arrive. ; ordrng 1 W11316255 (Valve single) and 1 W11316256 (Valve double) and 1 W11316246 (Water level switch)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Rockwall, TX 75087
John
Job Details:
05/31/2023
Installed new track. All checks good.
We serviced a
GE DISHWASHER
Model PDWT400R10BB
Near Rockwall, TX 75032
John
Job Details:
05/31/2023
Customer concern is DW leaking. Found inlet valve leaking between coil and body. Replaced inlet valve from truck stock. All checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NB6A
Near Garland, TX 75041
John
Job Details:
05/31/2023
Customer concern is DW spring are broken. Found door spring broken and door not closing properly due to inner door and hinges being bent. Found tub is swollen and door rides against edge of cabinetry on both sides causing warping of inner door. Needs new hinges and inner door.; ordrng 1 5304513274 (Hing left and right set) and 1 154494601 (Inner door)
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FFLE3911QW0
Near Sumner, WA 98390
Cejay
Job Details:
05/30/2023
Customer concern is that washer will stop durring spin cycle35.35.41.35. E5E. Possible MCU error causing unit not to operate needs new MCU ans water level sensor. Customer declined repair at time of service.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MFW9700SQ1
Near Bonney Lake, WA 98391
Cejay
Job Details:
05/30/2023
"I stalled previously ordered MCU, cycle tested washer all checks good."
We serviced a
GE WASHER-TOPLOAD
Model WJRR4170G2WW
Near Rockwall, TX 75087
Patrick
Job Details:
05/30/2023
Replaced timer and knob. Tested unit. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model PTWN8055M0MS
Near Plano, TX 75093
John
Job Details:
05/30/2023
Installed new infuser and cap. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Lakewood, WA 98499
Cameron M.
Job Details:
05/30/2023
"Installed previously ordered panel, cycle tested unit. All checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A3
Near Tacoma, WA 98444
Cameron M.
Job Details:
05/30/2023
"Customer concern is that dryer runs but does not heat. Preformed airflow test, pass(green). Tested voltage supply to unit, good 240v supply. Found open element, causing unit to not heat. Needs new element. Contacted property owner via phone, received auth for repair. Installed new element. Cycle tested unit. All checks good. Collected payment via card payment. ; used 1 DC47-00019A (HEATER-DRYER) from stock"
We serviced a
KENMORE RANGE
Model 79093752104
Near Lakewood, WA 98499
Cameron M.
Job Details:
05/30/2023
"Customer concern is that broil stuck on after broil element stuck on after element repair. Arrived to broil element actively heating and unit producing f1 error (runaway temperatures). Removed power from unit, found stuck blb and broil relays. Causing unit to produce runaway temperatures. Advised customer needs new main control and overlay. Advised customer no labor charges will be charged and parts at discounted rate. Collected payment in full via card follow up visit scheduled for 6/6 10-2 advised customer unit is unplugged and not to restore power. ; ordrng 1 316207522 (CLOCK) and 1 316220804 (WHITE CLOCK OVERLAY)"
We serviced a
GE WASHER-TOPLOAD
Model WBSE3120B1WW
Near Dallas, TX 75252
John
Job Details:
05/30/2023
Customer concern is washer leaving dark spots on clothes. Found dark ring of dirt build-up near top of basket causing dark spots on clothing. Customer stated that he's never cleaned unit. Advised Customer as to how to clean inside of basket and how to run a clean cycle on unit. All other checks good.
We serviced a
FRIGIDAIRE RANGE
Model FGEF3055MFF
Near Lewisville, TX 75067
Lane
Job Details:
05/30/2023
Customer stated electrical outlet was repaired but code came back. Control and overlay need to be replaced. All other functions checked good at time of service.; ordrng 1 5304495521 (Control kit) and 1 316419828 (Overlay)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSQ9659LW1
Near Wylie, TX 75098
Patrick
Job Details:
05/30/2023
"Replaced motor, gearcase, and dice tube. Tested unit. All checks good."
We serviced a
KENMORE DISHWASHER
Model 66513543N413
Near Lewisville, TX 75067
Lane
Job Details:
05/30/2023
Customernststed dishwasher is unresponsive. Performed diagnostics found bugs inside door panel. Electronics are shorted out. Ad vises customer on infestation inside dishwasher.
We serviced a
HOTPOINT RANGE
Model RGA720EK7WH
Near Tacoma, WA 98408
Cameron M.
Job Details:
05/30/2023
"Customer concern is that oven does not heat. Preformed Amp draw test of ignitor, failed 2.33 amps of 3.3 required. Also found clogged ports of manifold causing inconsistent and incomplete ignition of bake manifold, causing unit to produce gas smell during operation when oven ignites and heats. Needs new ignitor and manifold. Contacted property owner via phone. Customer declined repair at this time. Collected 95+tax via card payment over phone"
We serviced a
KENMORE WASHER-TOPLOAD
Model NOTAVAILABLE
Near Dallas, TX 75208
Patrick
Job Details:
05/30/2023
"Customer concern, unit only fills then drains. Found faulty repair at lid switch, broken coupler, detached rear lid hinge. Must replace lid hinge, coupler, transmission, clutch, and lid sw. No serial information available. Ahs must source parts. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 - (Lid hinge and screws) and 1 - (Coupler) and 1 - (Transmission) and 1 - (Lis sw) and 1 - (Clutch)"
We serviced a
LG WASHER-FRONTLOAD
Model WM3050CW
Near Irving, TX 75063
John
Job Details:
05/30/2023
Installed new rotor/stator and drain pump. While testing unit found rotor making scraping noise. Upon removing new rotor found oil leaking from bearing and slightly wobbly when basket is spun causing rotor to scrape against stator. Needs new bearing assy.; ordrng 1 AJQ73413809 (Rear tub assy) and 1 4036ER4001B (Gasket) and 1 AJQ54138207 (Basket)
We serviced a
GE WASHER-TOPLOAD
Model GTW220ACK6WW
Near Dallas, TX 75212
Patrick
Job Details:
05/30/2023
"Customer concern, loud grinding noise during agitate. Confirmed. Found shifter not fully disengaging during agitate. Must replace shifter, agitator bolt, drive pulley and belt. ; ordrng 1 WH03X30517 (Mode shifter assy) and 1 WH05X24185 (Clutch) and 1 WH01X27538 (Belt) and 1 WH02X24374 (Bolt)"
We serviced a
HOTPOINT DISHWASHER
Model HDA3600N10BB
Near Enumclaw, WA 98022
Cejay
Job Details:
05/30/2023
"Customer concern is that dishwasher is not washing or draining. Found seized wash motor causing unit not to operate, needs new wash motor. Installed new wash motor, cycle tested unit no leaks all checks good."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11086872800
Near Bonney Lake, WA 98391
Cejay
Job Details:
05/30/2023
Customer concern is that dryer is not drying very well. Found broken door switch causing dryer not to start. Found damaged hi limit causing poor dry performance. Needs new thermal cutoff kit and door switch. Follow up scheduled for 06/05 1-5; ordrng 1 W10820036 (SWITCH-LID) and 1 279769 (CUTOFF-TML)
We serviced a
HOTPOINT DISHWASHER
Model HDA795-01
Near Plano, TX 75074
John
Job Details:
05/30/2023
"Customer concern is DW hasn't been used for 20 years and wants to start using it. Found drain solenoid frozen open, motor bearings are dry and very loud, inlet not recieving voltage, lower spray arm is cracked. Found water supply valve is siezed closed and cannot be opened therefore unable to check for leaks and proper water movement inside machine. Needs motor, drain solenoid, inlet valve, lower spray arm, and timer to be able to test further. Advised Customer that supply valve will need to be replaced in order to further test unit. All parts needed are NLA.; ordrng 1 WD26X10013 (Motor assy) and 1 Drainsolenoidassy (Drain solenoid assy) and 1 Inletvalve (Inlet valve) and 1 Lowersprayarm (Lower spray arm) and 1 WD21X5201 (Timer)"
We serviced a
GE DISHWASHER
Model GDP645SYN3FS
Near Richardson, TX 75082
John
Job Details:
05/30/2023
"Customer concern is middle spray arm and duct has come off. Confirmed complaint. Re-attached middle spray arm assy. Tested unit, all checks good."
We serviced a
GE RANGE
Model JT3000SF3SS
Near Sachse, TX 75048
Lane
Job Details:
05/30/2023
Customer stated after oven was turned off fan continued to run. Performed diagnostics found cooling fan working correctly. Made customer aware that fan will continue to run until oven has cooled off. All functions checked good at time of service.
We serviced a
MAYTAG DISHWASHER
Model MDBH945AWS
Near Dallas, TX 75243
Lane
Job Details:
05/30/2023
Customer stated dishwasher handle broke. Performed diagnostics found handle assembly broken. Replaced handle assembly and performed multiple function tests. All functions checked good at time of service.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW6630HW0
Near Plano, TX 75074
John
Job Details:
05/30/2023
"Customer concern is unit giving suds error no matter how much soap is used. Entered service mode, found error code for suds. Ran test cycle, no suds found. Found drain pump while operating pulses and stops before unit is empty. Drain pump fails stress test. Must replace drain pump.; ordrng 1 W11458345 (Drain pump assy)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US 03
Near Puyallup, WA 98372
Cameron M.
Job Details:
05/30/2023
Unit outside not hooked up to utilities. Installed previously ordered shifter. Cycle tested unit unit to best of ability. All checks good.
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EIMED55IIW2
Near Sumner, WA 98390
Cejay
Job Details:
05/30/2023
Installed previously ordered motor and element. Cycle tested dryer all checks good.
We serviced a
MAYTAG DRYER-GAS
Model MDE5500AYW
Near Puyallup, WA 98374
Cameron M.
Job Details:
05/30/2023
"Customer concern is that baffle fell out unit does not tumble. Found broken baffle, causing unit to not tumble clothes properly. Found broken belt,causing unit to not tumble. Also found broken motor pully, causing secondary damage to belt and causing unit to not tumble. Found seized rear right roller, causing squealing and heavy resistance and drag on motor and belt. Needs new baffle,belt,rollers, motor and wheel follow up visit scheduled for 6/8 8-12; ordrng 1 33001790 (WHEEL; BLOWER) and 1 WP33002795 (MOTOR-DRVE) and 1 12001541 (DRUM ROLLER/WASHER ASSY.)"
We serviced a
GE RANGE
Model P2S975SEM1SS
Near Graham, WA 98338
Cameron M.
Job Details:
05/30/2023
"Customer concern is that FR/ RL burners do not ignite , customer replaced ignitors still no ignition. Cycle tested unit. Verified ignitors capable of spark discharge, week. Cleaned burner bodies and orifices. Tested again fail. Found unit produces to week of spark output for ignition. Needs new ignitors and spark module. Customer approved repair. Collected 214.56 via check payment. Follow up visit scheduled for 6/7 8-12 ; ordrng 1 WB13T10065 (RANGE ELECTRODE FR) and 3 WB13K10014 (RANGE SURFACE BURNER SPARK IGNITER FL,RL,RR)s and 1 WB13T10046 (MODULE SPARK (4+0))"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4850HW1
Near Spanaway, WA 98387
Cejay
Job Details:
05/30/2023
Customer concern is coins are under washplate. No other concerns with washer. Upon arrival washer was in final spin of cycle. Removed coins all checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA40J3000AW/A2
Near Wylie, TX 75098
John
Job Details:
05/26/2023
Installed new suspension rods and dispenser. All checks good.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW6000XW2
Near Spanaway, WA 98387
Cejay
Job Details:
05/26/2023
"Customer concern is that washer had shown error code and is now is not spinning. Pulled error codesF6E1,F5E2,F9E1,F0E1. Found failed MCU causing unit not to operate. Customer declined repair at time of service."
We serviced a
SPEED QUEEN WASHER-TOPLOAD
Model AWN63RSN115TW01
Near Grand Prairie, TX 75052
Patrick
Job Details:
05/26/2023
Replaced inlet valve. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC400XW1
Near Sachse, TX 75048
John
Job Details:
05/26/2023
"Customer concern is washer will not start. Confirmed good voltage to control board. Found start button not making contact with control board thus not starting unit. Also found lid lock and strike are both broken and strike is rigged in place but facing wrong direction to allow lid to lock. Needs new latch, strike, and control board.; ordrng 1 W10404050 (Lid lock) and 1 WPW10240513 (door strike) and 1 W10393490 (Main PCB)"
We serviced a
GE WASHER-TOPLOAD
Model GTW330ASK0WW
Near Wylie, TX 75098
John
Job Details:
05/26/2023
Customer concern is washer smells after it's been used. Customer advised that they have never ran a clean cycle in unit before. Tested unit on different temp and cycles. Very faint smell detected after last cycle. Advised Customer about how to run a clean cycle and how often it should be done. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EP/A3
Near Addison, TX 75001
Lane
Job Details:
05/26/2023
"Customer stated dryer made abnormal noise then stopped working,performed diagnostics found faulty idler. Replaced idler and performed full function test after repair. All functions checked good at time of service. ; used 1 DC93-00634A (Idler pulley) from stock"
We serviced a
GE DRYER-ELECTRIC
Model DCVH480EK0WW
Near Tacoma, WA 98402
Cejay
Job Details:
05/26/2023
Customer concern is that dryer is making a noise. Found failed idler causing noise durring operation. Needs new idler bracket and drive belt. Follow up scheduled for 06/058-12pm; ordrng 1 WE49X28031 (IDLER BRACKET) and 1 WE03X33898 (DRIVE BELT)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LER4634EQ0
Near Dallas, TX 75287
Lane
Job Details:
05/26/2023
Customer stated dryer doesn't tumble but does heat. Performed diagnostics found all thermal fuses and safety implements check good. Found 240v at heater without motor running.. Motor needs to be replaced due to faulty centrifugal switch. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)
We serviced a
LG WASHER-TOPLOAD
Model WT7300CV
Near Tacoma, WA 98445
Cejay
Job Details:
05/26/2023
"Customer concern is that washer basket has fallen. Found extreamly large blanket and rug in washer, unit over loaded. Removed larg blanket and rug and successfully ran drain and spin cycle and remaining load. Afterwards preformed mechanical check on suspension rods good. Cycle tested with a load of towels. Advised customer on proper loading practices. All checks good. Customer instruct."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS2A
Near Steilacoom, WA 98388
Cejay
Job Details:
05/26/2023
Customer concern is that dishwasher is not working. Upon arrival dishwasher is working. Found unit not mounted causing door to have difficulty latching causing unit not to start cycle.mounted dishwasher. Stress tested wash motor and drain pump. No mechanical or componenet failures at time of service.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB850YW1
Near Orting, WA 98360
Cameron M.
Job Details:
05/26/2023
"Customer concern is that washer produces noise during operation. Cycle tested unit, found stripped hub, causing unit to produce noise during operation. Needs new hub. Customer declined repair. No charge."
We serviced a
SAMSUNG RANGE
Model NE58K9500SG/AA02
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
05/26/2023
"Installed previously ordered temp sensor and pcb assembly. Cycle tested unit, all checks good"
We serviced a
SPEED QUEEN DRYER-ELECTRIC
Model ADE6HRYS177TW01
Near Grand Prairie, TX 75052
Patrick
Job Details:
05/26/2023
Incorrect heater kit sent. ; ordrng 1 61927 (Element)
We serviced a
GE WALL OVEN
Model JGRP20WEJ1WW
Near Dallas, TX 75217
Patrick
Job Details:
05/26/2023
"Customer concern unit not heating. Confirmed. Found shorted igniter. Replaced from truck stock. Found fried main control. Must replace. Found polarity reversed at outlet. Customer must have electrician repair outlet. ; ordrng 1 WB27X27461 (Control) and 1 WB27T10588 (Overlay), used 1 4342528 (Igniter) from stock"