We serviced a
GE WALL OVEN
Model JKD3000SN1SS
Near Dallas, TX 75287
Chris
Job Details: 04/14/2022
Replaced lower cooling fan. Tested both ovens up to temperature with customer. Unit checks good.
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Plano, TX 75023
Chris
Job Details: 04/14/2022
Replaced wash pump. Tested. Unit checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC7ESWW0
Near Heath, TX 75126
Patrick
Job Details: 04/14/2022
"Customer concern, unit not agitating or advancing through cycles. Good fill on extra rinse, no agitate, normal cycle no agitate, casual cycle good agitate, good spin. Timer contacts not initiating agitate portion of cycles. Must replace timer to correct issue. ; ordrng 1 WPW10243947 (Timer)"
We serviced a
GE WASHER-FRONTLOAD
Model WCVH6260FWW
Near Forney, TX 75126
Patrick
Job Details: 04/14/2022
"Customer concern, unit not spinning. E22 fill, e70 stuck key, e23 fill e70, e31 drain. Drain test passed, fill test good foam, good normal level, good over fill, good empty. Hot/cold good. Good spin to 400, good to 1000. Ran speed wash, heavy sudsing though no detergent was added. Cause of issue is excessive detergent use causing suds to fail pressure system. During cold rinse cold water flowing very slowly. House screens clear, good pressure to valve. Must replace fill valve. ; ordrng 1 WH13X10023 (Water valve)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8300SW03
Near Forney, TX 75126
Patrick
Job Details: 04/14/2022
"Customer concern, unit not draining. Customer had already cleaned drain trap and discontinued use before arrival. Ran drain and spin. Good pump, good spin. Ran diag test f21 long drain. Good fill, good agitate, good pump activate, no drain. Found impeller detached from drive shaft. Must replace pump. ; ordrng 1 WPW10730972 (Drain pump complete)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Grand Prairie, TX 75051
John
Job Details: 04/14/2022
Customer concern dryer not drying clothes properly. Found unit heat cycling properly in range 140-225 degrees. Found moisture not escaping unit. Fails vent check. Advised Customer that vents will need to be cleaned in order for machine to function properly. Machine functioning as designed.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NB7B
Near Irving, TX 75060
John
Job Details: 04/14/2022
Came install previously ordered drain hose and inlet valve. Found that customer had the wrong vavle under his sink changed. Advised Customer again about which valve needs to be changed before repairs can be completed. ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Tacoma, WA 98445
Cejay
Job Details: 04/14/2022
"Customer concern is that dishwasher top rack has fallen and front panel has a crack. Found top rack left side adjuster broken, also dishwasher display lens is cracked. Needs new adjusters for top rack and display cover. Follow up scheduled for 04/19 8-12pm; ordrng 2 WPW10546503 (adjuster)s and 1 W11481723 (DISPLAY)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11068622700
Near Spanaway, WA 98387
Cejay
Job Details: 04/14/2022
"Customer concern is that dryer is not heating. Found open element causing dryer not to heat.needs new element. Installed new element. Cycle tested unit, all checks good.; used 1 279838 ( ELEMENT,HEATER) from stock"
We serviced a
GE OTHER
Model PSS26LSRCSS
Near Richardson, TX 75081
Chris
Job Details: 04/14/2022
"Customer concern is neither section getting to temp. Found ice build up on freezer evap. Unit not going through defrost. Tested heater. Found open defrost heater. Replaced heater and defrost thermostat. Unit cooling good after. Picked up parts at reliable. ; ordrng 1 WR51X10055 (heater,defrost) and 1 WR50X10068 (thermostat defrost)"
We serviced a
GE OTHER
Model PSS26LSRDSS
Near Garland, TX 75042
Chris
Job Details: 04/14/2022
Customer concern is the control panel and dispenser are taken apart due to Customer trying to replace paddle. Put back together all pieces. Unit is missing spring for the paddle. Will order new spring. No water is hooked up to unit. ; used 1 WR49X10233 (spring torsion fit) from stock
We serviced a
GE WASHER-TOPLOAD
Model WSLS1500H2WW
Near Dallas, TX 75209
Patrick
Job Details: 04/14/2022
"Replaced key pad. Unable to replace inlet valve assy because wall valve will not shut off. Tested unit. All checks ok. Good fill, good fill stop, good agitate, good drain, good spin."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Dallas, TX 75232
Patrick
Job Details: 04/14/2022
Found infinite sw mounting plate loose on switch body. Repositioned and clamped properly. Tested unit. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6500EW/A3 01
Near Spanaway, WA 98387
Cameron M.
Job Details: 04/14/2022
"Customer concern is that dryer makes noise during operation. Preformed airflow test failed (yellow).Found seized left rear roller, causing noise during operation. Needs new roller. Installed new roller and cleaned and lubed remaining three. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Cycle tested, all checks good. Advised customer dryer vent duct needs to be cleaned. ; used 1 DC97-16782A ( DRUM ROLLER) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV400EWHDWR/AA
Near Frisco, TX 75035
John
Job Details: 04/14/2022
Customer concern dryer not heating and shutting down after a couple minutes of running. Found dryer shutting off after approximately 3-5 minutes and unable to restart immediately. Also found open heating element causing no heat. Customer advised that the unit stopped heating after the shut down issue started. Needs new motor and heating element to correct issues. AHS to supply NLA parts.; ordrng 1 DC90-09165A (Duct motor) and 1 DC97-14486A (Element assy)
We serviced a
KITCHENAID DISHWASHER
Model KUDP01FLSS1
Near Dallas, TX 75230
Chris
Job Details: 04/14/2022
Customer concern is dispenser door not always opening. Door is hard to open and close. Unit is filling and washing good. Will need new dispenser. ; ordrng 1 WP8558129 (dispenser)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AW/US
Near Dallas, TX 75220
Chris
Job Details: 04/14/2022
Customer concern is unit leaking. Customer answered door and said that unit is now working and they no longer need service.
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641382410
Near Tacoma, WA 98422
Cejay
Job Details: 04/14/2022
Customer concern is that washer is shaking. Cycle tested washer empty no issues. With a load no issues. Ran diagnostics spin test rpms at 1150 no issues. U it working as designed at time of service. Advised customer on proper loading practices.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Frisco, TX 75035
John
Job Details: 04/14/2022
Installed previously ordered mid and lower spray arms. All checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80F800UWS/AA01
Near Plano, TX 75093
John
Job Details: 04/13/2022
Customer concern DW leaking from door. Found vent assy broken and not holding vent cover in place. Also found tub sweeper seal has been replaced however it was pinched in between outer and inner door in one place approx. 2 inches long. I pulled seal out of gap between door panels but it is still leaking from that spot. Both issues causing leak at door. Needs new vent assy. and tub sweeper seal. AHS to supply NLA parts.; ordrng 1 DD94-01045A (ASSY-CASE VENT) and 1 DD62-00048A (Tube seal)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE52M7750V/A3
Near Irving, TX 75060
Patrick
Job Details: 04/13/2022
Replaced lint trap. Lint filter cover damged in box. Must reorder lint filter coverand return to complete repair. ; O-emld tckt
We serviced a
SAMSUNG RANGE
Model NE59M4320SS/AA 02
Near Gig Harbor, WA 98329
Cejay
Job Details: 04/13/2022
"Customer concern is that oven does not heat properly and the convection setting does not work. No stored error codes Temperature tested unit it at multiple temperatures. 350, 400, 425. All temperatures checks good. Fan does operate during convention setting. Unit working as designed. Customer education"
We serviced a
KENMORE DISHWASHER
Model GLD4560R00SS
Near Rockwall, TX 75087
Chris
Job Details: 04/13/2022
Customer concern is unit not draining. When pump runs it drains very slow. Drained tub. Pulled unit out. Took off drain hose. Can not find clog. Will need new drain pump and hose. ; ordrng 1 WD26X10046 (pump asm) and 1 WD24X10045 (drain tube a)
We serviced a
GE WASHER-TOPLOAD
Model HTW240ASK6WS
Near McKinney, TX 75069
John
Job Details: 04/13/2022
"Installed previously ordered transmission, hub seal, pully and nut and belt. While re installing agitator the bolt that holds the agitator broke inside transmission. Unable to retrieve bolt with out messing up threads on transmission. Needs new transmission.; ordrng 1 WH38X27335 (PLATFORM TRANS ASM KIT LE)"
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Frisco, TX 75034
John
Job Details: 04/13/2022
Installed previously ordered handle. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AW/A2 11
Near Tacoma, WA 98498
Cameron M.
Job Details: 04/13/2022
"Customer concern is that washer takes hours to complete cycle. Found te1 (open thermistor) error via service mode. On initial visual inspection of thermistor wire connection , found wires pulled from thermistor connection, causing unit to not register temperatures in tub. Also found ground connection broken. And broken thermistor harnesses side connection broken. Needs new thermistor and wire harness. Customer declined repair at this time. Collected payment via debit card."
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA 00
Near Lakewood, WA 98498
Cameron M.
Job Details: 04/13/2022
"Installed previously ordered sump assembly and seal, cycle tested unit 3x, all checks good advised customer on regular cleaning intervals. Also advised customer on using high quality detergent. Left failed part with customer as it caused a water leak."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSQ8200HQ0
Near Grand Prairie, TX 75050
Patrick
Job Details: 04/13/2022
Replaced pressure sw. Tested unit. Checks good
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3 04
Near Tacoma, WA 98444
Cejay
Job Details: 04/13/2022
Customer concern is that dryer is not heating properly. Preformed airflow test failed (red) temperature checks good. Advised customer dryer ducts needs service.customer signed airflow acknowledgement.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Dallas, TX 75232
Patrick
Job Details: 04/13/2022
Replaced infinite sw. Tested unit. All checks good.
We serviced a
GE WALL OVEN
Model PT916SM3SS
Near Carrollton, TX 75007
John
Job Details: 04/13/2022
Installed previously ordered thermostat. Cycle tested oven with hanging temp Guage and Kilne thermal probe. Unit preheated and maintained 350 degrees for 15 minutes. All checks good.
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641072310
Near Spanaway, WA 98387
Cejay
Job Details: 04/13/2022
"Water to u it was off apon arrival, Customer states she turn off the water for service and the spigot started to leak. Installed previously ordered main pcb. Cycle tested unit all checks good."
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near Tacoma, WA 98445
Cameron M.
Job Details: 04/13/2022
"Customer concern is that dryer takes multiple cycles to dry clothes. Preformed airflow test failed (red). found lint trap full of debris, causing airflow restriction. Re-preformed airflow test failed (red).preformed temperature checks in range. Found no mechanical defects at time of service. Unit operating as designed. Advised customer dryer vent duct needs to be cleaned before use continues on dryer, to prevent mechanical failures. Advised customer to monitor and call if issue persists once duct clean has been performed."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5600XW0
Near Sachse, TX 75048
Chris
Job Details: 04/13/2022
Installed drum ordered. Tested. Unit checks good. Door seal not needed.
We serviced a
MAYTAG DISHWASHER
Model MDB5601AWS
Near Murphy, TX 75094
John
Job Details: 04/13/2022
Installed previously ordered control board. Once I uninstalled the door latch I found the black plastic handle cracked and breaking. Unable to re-install handle to door latch. Door latch and handle not sold separately. Needs new black door latch assy.; ordrng 1 WPW10130695 (LATCH ASSY (BLACK))
We serviced a
KENMORE DISHWASHER
Model 66513293K114
Near Dallas, TX 75238
Patrick
Job Details: 04/13/2022
Replaced sump assy. Tested unit. All checks good
We serviced a
KITCHENAID WALL OVEN
Model KEBC101KBL0
Near Rowlett, TX 75088
Chris
Job Details: 04/13/2022
Customer concern is door stuck closed. Found right door hinge stuck preventing door from opening. Had to force door open. Got door open. Leaving door off unit. Will need both hinges replaced. ; ordrng 2 WP9760575 (hinge-door)s
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV361EWBEWR/A3
Near Dallas, TX 75230
Chris
Job Details: 04/13/2022
Customer concern is unit stops when using sensor dry cycles. Tested sensor in service mode. Sensor is reading good when wet cloth touching it. Ohmed out sensor at board. Reading is good. Per tech sheet unit needs new main board. ; ordrng 1 DC92-00123G (Main pcb)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6500WW1
Near Graham, WA 98338
Cameron M.
Job Details: 04/13/2022
"Customer concern is that washer produces LD error code, and not draining. Found clogged drain pump causing unit to not drain. Removed debris from drain pump. Cycle tested unit 3x. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance."
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Frisco, TX 75034
Patrick
Job Details: 04/13/2022
Plugged in ui. Tested unit. All checks good
We serviced a
KENMORE WASHER-TOPLOAD
Model 11020232710
Near Buckley, WA 98321
Cejay
Job Details: 04/13/2022
"Installed previously ordered main control board, latch and actuator. Ran calibration cycle. Cycle tested unit with a load, found worn drive pully causing noise during operation. Needs new drive pully. Installed new drive pully cycle tested unit all checks good ; used 1 W10721967 ( CAM) from stock"
We serviced a
WHIRLPOOL DRYER-GAS
Model WGD5000DW3
Near Tacoma, WA 98466
Cejay
Job Details: 04/13/2022
Customer concern is that dryer does not heat properly. Tempeture checks good preformed airflow test failed (red) advised customer dryer ducts need service. Customer signed airflow acknowledgement.
We serviced a
KENMORE RANGE
Model 790.95352803
Near DuPont, WA 98327
Cameron M.
Job Details: 04/13/2022
"Customer concern is that range door does not close properly, and has caused damage to drawer next to oven. Found door had dropped open bending hinges and door panels, causing door to not seat correctly and make contact with range top, and allowing heat to cause damage to drawer next to unit. Needs new door liner,seal and hinge kit . Advised customer parts show NLA and out of stock. May take time to get parts. Requires auth advised customer to not use oven to prevent further damage to surrounding cabinets. ; ordrng 1 316423701 (liner) and 1 316405000 (seal,oven door) and 1 5304485228 (hinge kit)"
We serviced a
WHIRLPOOL OTHER
Model ED2NHGXTL00
Near Garland, TX 75041
Chris
Job Details: 04/13/2022
Customer concern is water line broken on unit. On arrival unit was pulled out. Customer had plumber out. Plumber said water line on unit was damaged. Found water supply line on refrigerator that connects to supply line is bent and damaged. Need to replace water line. Customer also has new stainless supply line she wants replaced. Unit is too tight to be pushed back into space. Customer had contractor pull unit out. They will need to push unit back in after repair. ; ordrng 1 8201597 (tube-water)
We serviced a
MAYTAG RANGE
Model MER6772BAS
Near Garland, TX 75040
Chris
Job Details: 04/13/2022
Installed element previously ordered. Tested with customer. Unit checks good.
We serviced a
GE RANGE
Model JB700EJ2ES
Near Wylie, TX 75098
Chris
Job Details: 04/13/2022
Replaced terminal block and cord. Tested. Unit checks good
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV5471AEW/XAA
Near Wylie, TX 75098
Chris
Job Details: 04/13/2022
Customer concern is unit won't start. Found broken belt. Replaced belt and tested with customer. Unit checks good. ; used 1 6602-001655 (BELT) from stock
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE7600AYW
Near Irving, TX 75060
Patrick
Job Details: 04/13/2022
Replaced roller tested unit downshift noise. Found baffle loose. Tightened.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418US3A
Near Crandall, TX 75114
John
Job Details: 04/12/2022
Customer concern DW not draining. Found DW draining very slowly and washing very slowly. Also found motor leaking oil and overheating after about 15 mins of use. Needs new motor and pump assy; ordrng 1 5304519906 (MOTOR & PUMP ASSY)
We serviced a
WHIRLPOOL DISHWASHER
Model DU810SWPU0
Near Forney, TX 75126
John
Job Details: 04/12/2022
"Customer concern DW not draining at end of cycle. Found timer sticking at point where it would drain before final rinse causing unit not to drain. Needs new timer.; ordrng 1 WP8535372 (Timer), states that autho needed"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4950HW0
Near Forney, TX 75126
John
Job Details: 04/12/2022
Installed previously ordered timer. All checks good.
We serviced a
GE DISHWASHER
Model GDT720SSF4SS
Near Frisco, TX 75035
John
Job Details: 04/12/2022
Installed previously ordered tub gasket. All checks good.
We serviced a
ADMIRAL DRYER-ELECTRIC
Model AED4675YQ0
Near Dallas, TX 75217
Chris
Job Details: 04/12/2022
"Customer concern is unit is not drying. Found all cutoffs OK. Found incorrect power going to dryer from outlet. Only one line of power. Also one of the rollers was broken causing bad noise. Replaced rollers. Unit runs but still does not heat. Customer needs electrician to fix power to dryer. ; used 1 349241T (SUPPORT,ROLLER (2 PACK)) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model GLD2445RFC0
Near Dallas, TX 75206
Chris
Job Details: 04/12/2022
Installed pump and dispenser previously ordered. Tested. Unit checks good. No leaks. Arrived at 3:15.
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA00
Near Irving, TX 75060
Chris
Job Details: 04/12/2022
"Customer concern is drain pump runs non stop. Found unit giving leak error code. This causes pump to run non stop. Uninstalled unit. Found leak coming from, water valve. Will need new valve. ; ordrng 1 DD82-01588A (SVC ASSY-WATER VALVE;ODM)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Graham, WA 98338
Cameron M.
Job Details: 04/12/2022
"Customer concern is that dishwasher leaks alot of water during operation. Found standing water under unit during initial inspection. Found water leaking from heater nuts, causing unit to leak during operation. Needs new heater follow up visit scheduled for 4/18 1-5 ; ordrng 1 W11537778 (HEATER)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50M7450W/A3
Near Spanaway, WA 98387
Cameron M.
Job Details: 04/12/2022
"Customer concern is that dryer runs cycle, but does not heat. Preformed airflow test, failed (red). Found open heating element causing unit to run cycle without heating. Installed new element. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit, all checks good. Advised customer not to use dryer until dryer duct is cleaned. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC465HW2
Near Spanaway, WA 98387
Cejay
Job Details: 04/12/2022
Customer concern is that washer still does not go into spin cycle. Found clogged cold water inlet valve causing washer not to complete rinse cycle. Cleared inlet valve. Cycle tested washer all checks good
We serviced a
WHIRLPOOL DISHWASHER
Model DU911PCDQ0
Near Frisco, TX 75035
John
Job Details: 04/12/2022
Customer concern unit leaking from door. Found flatware holder left open when door was closed causing lower spray arm not to spin and shoot water directly at door causing leak. Ran full Normal cycle with landlord present. No leaks found. Advised Customer about latching flatware holder before closing door. All checks good. Issue is unrelated to prior service call.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF405ATPASU/A2
Near Frisco, TX 75034
John
Job Details: 04/12/2022
Installed previously ordered door hinge. All checks good.
We serviced a
GE DISHWASHER
Model GDT530PSD4SS
Near Puyallup, WA 98371
Cameron M.
Job Details: 04/12/2022
"Customer concern is that dishwasher was not reinstalled level, causing door to need to be lifted slightly to close. Customer also advised face plate was misaligned pinning start button and cycle button. Breaking faceplate. Found loose fasteners, causing door to flex and be misaligned. All resulting it breaking faceplate. Resecured fasteners leveled unit. Cycle tested all checks good. Needs new faceplate. Follow up scheduled for 4/18 1-5 ; ordrng 1 WD34X11829 (console cvr graphic)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW
Near Dallas, TX 75211
Chris
Job Details: 04/12/2022
Customer concern is unit not washing or spinning. Found cam arm was upside down preventing actuator from switching from wash to spin. Also found agitator is stripped out where it connects to gearcase. Will need new agitator. Unit able to be used for now. ; ordrng 1 WP3951744 (agitator)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model N/A
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 04/12/2022
"Customer concern is that washer door hinge broke. Found broken hinge causing door to fall when open. Also found tear in boot, causing leak during operation. Unable to verify model number and serial number of unit. Without model number Unable to help customer. No charge."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6200EZ/A3 01
Near Wylie, TX 75098
Chris
Job Details: 04/12/2022
Customer concern is unit won't start. Found broken pulley causing belt switch to open. Replaced pulley. Tested. Unit checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock
We serviced a
KENMORE DRYER-ELECTRIC
Model 11087727701
Near Rowlett, TX 75089
Patrick
Job Details: 04/12/2022
Customer concern loud noise from unit when in use. Confirmed. Found rear motor spring clip detached. Reattached. Tested unit. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW0
Near Puyallup, WA 98374
Cameron M.
Job Details: 04/12/2022
"Customer concern is that washer leaks oil during operation. Cycle tested unit via service mode. Found failed gearcase, causing grinding noise during spin cycle also causing unit to leak oil during operation. Needs new gearcase, hub,cam kit,belt and actuator. Follow up visit scheduled for 4/22 1-5 ; ordrng 1 W10528947 (drive hub kit) and 1 W11454734 (GEARCASE) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 W11481722 (Actuator)"
We serviced a
KENMORE DISHWASHER
Model 66513103K902
Near Tacoma, WA 98406
Cejay
Job Details: 04/12/2022
"Customer concern is that dishwasher does not work. Soap dispenser also not working and leaking from bottom of door. Door not closing also Not turning on. Found breaker to dishwasher off. Turned on breaker dishwasher responds User interface is working. Needs new soap dispenser assembly and tub, tub is not a part available for order. Called Authorization, warranty company will contact customer regarding tub repair not covered.; ordrng 1 WPW10195175 (dispenser)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NW11B
Near Tacoma, WA 98409
Cejay
Job Details: 04/12/2022
Customer concern is that dishwasher is making a noise during operation and does not fill with water. Cycle tested dishwasher no noise during operation. Fills and drains properly. Stress tested the pump with no issues. Dishwasher working as designed at time of service. Advised customer if issues persists to call and schedule another appointment.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022242511
Near University Place, WA 98467
Cejay
Job Details: 04/12/2022
Installed previously ordered gearcase drive pully belt and washplate calibration failed. Failed actuator. Needs new actuator. Installed actuator. Calibrated washer all checks good; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7230HW
Near Allen, TX 75013
Chris
Job Details: 04/12/2022
Customer concern is unit won't power on and lid is locked. Checked power coming to main board and is getting 120v. Light at board is off. Per tech sheet checked DC volts and j11 connector. Only reading 4 vdc. Will need new main board. Lid is locked. Unable to verify or take picture of model/serial tag. ; ordrng 1 W11419171 (CNTRL-ELEC)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AW/US
Near Lakewood, WA 98499
Cejay
Job Details: 04/12/2022
Customer concern is that washer is making a loud noise during spin cycle. Found fail tub bearing causing noise during operation. Needs new front and rear tub assembly. Advised customer parts show discontinued. LOW to supply. Requires Auth ; ordrng 1 DC97-21594A (Rear tub assembly) and 1 DC97-21466A (ASSY SEMI TUB FRONT)
We serviced a
GE DISHWASHER
Model GLDT696TSS-00
Near Rowlett, TX 75089
Patrick
Job Details: 04/12/2022
"Customer concern, unit not operating at all. Found unit unplugged on arrival. Plugged in, no change. Found switch on counter turned off. Turned on, unit turned on briefly then went out again. Outlet loose in wall. Used power source for disposer, good fill, good spray, good drain. Customer must call electrician to repair faulty outlet/ switch."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB855DC3
Near Murphy, TX 75094
Chris
Job Details: 04/12/2022
Customer concern is control panel stops working intermittently where only certain buttons and lights work. Found stuck key error stored. Ran test cycle. Unable to recreate issue. Will recommend replacing console due to concern and and error code. ; ordrng 1 W11112662 (console)
We serviced a
KENMORE DISHWASHER
Model 66513093N413
Near Dallas, TX 75243
Chris
Job Details: 04/12/2022
Customer concern is unit not draining. Tub full of water on arrival. Canceled cycle and water drained quickly. Sink where disposal is installed is backing up. Instructed customer this is going to cause water to siphon back into dishwasher. I high looped drain hose under sink. Tested with customer. Draining good.
We serviced a
WHIRLPOOL WALL OVEN
Model RBS275PDQ6
Near Irving, TX 75063
John
Job Details: 04/12/2022
Installed previously ordered wall oven door hinges. All checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/ AA00
Near Sachse, TX 75048
Patrick
Job Details: 04/12/2022
"Customer concern, error code oc. Error denotes over fill. Tub with standing water on arrival. Confirmed error code. Corrected drain loop, good drain. Unplugged over fill sensor, unit began operating normally. Must replace case break assy and seal. ; ordrng 1 DD82-01373A (Case break) and 1 DD63-00072A (Vent seal)"
We serviced a
LG DRYER-ELECTRIC
Model Dlex7600we
Near Puyallup, WA 98374
Cameron M.
Job Details: 04/12/2022
"Customer concern is that dryer powers on but does not start cycle. Found open thermal fuse, causing unit to power but not start cycle. Needs new thermal fuse. Installed new thermal fuse. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit, all checks good. ; used 1 6931EL3002M (THERMOSTAT) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW
Near Dallas, TX 75211
John
Job Details: 04/12/2022
Customer concern unit not spinning. Found cam assy. not fully engaging into spin. Replaced cam assy from truck stock. All checks good.; used 1 W10721967 (CAM) from stock
We serviced a
GE WALL OVEN
Model JKD5000SN1SS
Near Dallas, TX 75244
John
Job Details: 04/12/2022
Customer concern oven controls not responding correctly. Confirmed once the timer finished and you push the button to turn it of the upper oven light comes on regardless of the oven being used. And the timer will not stop beeping intill you flip the breaker. Needs new UI panel.; ordrng 1 WB27X39826 (STAINLESS UI LCD CONTROL PANEL)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7000DW3
Near Spanaway, WA 98387
Cameron M.
Job Details: 04/11/2022
"Customer concern is that washer leaks water during all wash cycles. On initial inspection found water pooled at bottom right corner of unit. Also found evidence of prolonged leak down back left wall on inside of case. Found leaking hot water supply hose, causing water to pool and flow under unit. Needs new water supply hoses. Advised customer hoses are not covered by warranty company. Customer bought the new hoses. Installed new fill hoses, cycle tested unit. All checks good. Collected payment via check. ; used 1 3805FFSS-2 (FILL HOSE 2 PACK 5' SS) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050UG/AA 03
Near Spanaway, WA 98387
Cejay
Job Details: 04/11/2022
Installed previously ordered air duct and main pcb. Cycle tested unit all checks good
We serviced a
GE WASHER-FRONTLOAD
Model GFD850ESPN2RS
Near Carrollton, TX 75010
Chris
Job Details: 04/11/2022
Customer concern is unit noisy while spinning. Customer had video of noise. Will make knocking noise when you move unit around. Determined noise is coming from pedestal of washer. Tried tightening all feet. Did not help noise. Customer will contact store about pedestal replacement. No issues with washer.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LER7648PQ1
Near Mesquite, TX 75150
Patrick
Job Details: 04/11/2022
"Customer concern, unit not heating. Confirmed. Found open heating element causing no heat. Replaced from truck stock. Tested unit. All checks ok; used 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US
Near Puyallup, WA 98373
Cejay
Job Details: 04/11/2022
"Cycle tested unit with a load, could not reproduce leak. Unit operating as designed at time of service."
We serviced a
GE RANGE
Model JBS55DM3WW
Near Lewisville, TX 75067
Chris
Job Details: 04/11/2022
Installed burner previously ordered. Tested with customer. Unit checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80F800UWS/AA01
Near Coppell, TX 75019
Chris
Job Details: 04/11/2022
Customer concern unit showing oe error and won't run. Tub full of water. Due to installation I was unable to Uninstaller unit to check for possible causes of error. Customer had company before unable to Uninstaller as well. Customer wants to call a company herself or buy new unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Carrollton, TX 75006
John
Job Details: 04/11/2022
Customer concern DW not releasing rinse aid. Customer advised that he hasn't put rinse aid into unit in over a month and it's full. Confirmed unit full of rinse aid and set to medium release level. Customer also stated that his dishe weren't dry all the way and had water spots on them. Needs new dispenser.; ordrng 1 WPW10671905 (Dispenser)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Grand Prairie, TX 75052
John
Job Details: 04/11/2022
"Customer concern unit making loud grinding noise during spin. Found oil leaking from gearcase and belt worn very thin. Replaced belt from truck stock in order to test unit. Confirmed unit needs new gear case, actuator, washplate, and belt. Belt has already been installed. ; ordrng 1 W11454734 (Gearcase) and 1 W10913953 (Actuator) and 1 W10902814 (Washplate), used 1 W11239857 (BELT) from stock"
We serviced a
GE RANGE
Model JBP80B0F2BB
Near Forney, TX 75126
Patrick
Job Details: 04/11/2022
"Replaced element, tested unit. All checks good."
We serviced a
WHIRLPOOL COOKTOP
Model FEC30S8HSB
Near Rockwall, TX 75032
Patrick
Job Details: 04/11/2022
"Customer concern, lf burner inop. Found infinite sw stem missing.lr burner switch stem bent. Unit glued to counter top. Glass cracked on arrival. Must replace both left hand infinite switches. Must replace glass top as well due to cracks. Top listed as NLA ahs to supply parts.; ordrng 1 318120505 (Infinite sw small) and 1 318191000 (Infinite sw dual) and 2 318164500 (Knob)s and 1 318079317 (Main top)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US 03
Near Tacoma, WA 98444
Cejay
Job Details: 04/11/2022
Customer concern is that washer lid does not close properly and has cracks appearing in cabinet top near bottom left and right hinges and front left corner. Needs new lid assembly black and cabinet top black. Advised customer parts show out of stock and may take time to recive. Requires Auth. ; ordrng 1 DC97-21510C (ASSY LID) and 1 DC90-27871D (ASSY COVER TOP)
We serviced a
KENMORE DISHWASHER
Model 66513742K603
Near DuPont, WA 98327
Cejay
Job Details: 04/11/2022
Installed previously ordered main control board and control panel. Cycle tested unit all checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW
Near Dallas, TX 75211
John
Job Details: 04/11/2022
Installed previously ordered belt and actuator. All checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Frisco, TX 75035
Chris
Job Details: 04/11/2022
Customer concern is unit not draining. Pump humming tub full of water. Drained water. Pulled pump off and found debris against impeller. Cleaned Pump housing. Tested. Running and draining good.
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA00
Near Irving, TX 75060
John
Job Details: 04/11/2022
Customer concern dishwasher drain comming on well after machine has been used. Cycle tested unit. Unable to verify complaint. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45M5500AP/A5
Near Frisco, TX 75035
Chris
Job Details: 04/11/2022
Customer concern is unit won't finish spin cycle and will shut off. Ran diagnostic test and unit went through with no issues. During drain and spin cycle unit just randomly shuts off power. Turns back on but doesn't continue cycling. Will need main board to be replaced. ; ordrng 1 DC92-01982A (Pcb main)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Dallas, TX 75205
John
Job Details: 04/11/2022
Customer concern DW not filling. Found wash motor humming but not spinning as well as diverter vavle leaking. Also found drain pump receiving proper voltage but spinning very slowly. Needs new Sump Assy and drain pump.; ordrng 1 WPW10671941 (PUMP&MOTOR) and 1 WPW10348269 (PUMP-DRAIN)
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020UW/AA 01
Near Spanaway, WA 98387
Cejay
Job Details: 04/11/2022
"Installed previously ordered inner door panel, cycle tested unit all checks good"
We serviced a
KITCHENAID DISHWASHER
Model KUDS02FRSS1
Near Dallas, TX 75252
Chris
Job Details: 04/11/2022
Customer concern is unit not starting cycle. When trying to start cycle after pressing start button the start light immediately starts flashing. Won't start. Previous company out says they tightened connection at board. Ran diagnostic test and went through all functions good but still won't start cycle. Will need new main board per service manual after making all other checks per tech sheet. Control panel is also cracked on top right causing it to be loose on panel. Will need new touch panel. ; ordrng 1 WPW10084141 (cntrl-elec) and 1 WP8574145 (panel-cntl)
We serviced a
GE DISHWASHER
Model GDF640HGM2WW
Near Buckley, WA 98321
Cameron M.
Job Details: 04/11/2022
"Installed previously ordered user interface, restored power to unit. Found user interface not communicating to main board. Able to test unit via newfi device, newfi device shows ui personality is not present. Called authorization department, communicated this is second attempt to preform repair with same result. Was advised to reorder part. Reordering user interface. Also ordering user to main control wire harness. ; ordrng 1 Wd21x22916 (HARNESS ASM DOOR) and 1 WD21X25726 (CONFIGURED UI SERVICE CONTROL)"