Service History 33

Near Buckley, WA 98321
Branden W.
Job Details: 07/15/2020
OTHER KENMORE 2537041341B Preformed pm check cycle tested all checks good.
Near Lake Tapps, WA 98391
Branden W.
Job Details: 07/15/2020
WASHER-FRONT LOA WHIRLPOOL WFW92HEFW0 Customer complaint that washer stopped in spin and flashed a lot of codes. Found washer stuck in drain out mode. Cleared control and door lock. Cycle tested x5. Unit operating well. Advised to call if issue persists.
Near Enumclaw, WA 98022
Branden W.
Job Details: 07/15/2020
WASHER-TOPLOAD GE GTW460ASJ4WW "Installed new transmission, belt and agitator. Cycle tested x3. All checks ok"
Near University Place, WA 98466
Jacob P.
Job Details: 07/15/2020
DISHWASHER GE DDT595SGJ5BB "Customer complaint of unit not draining. Canceled cycle, no vibration from drain pump. Tested voltage, good voltage. Needs new drain pump.; ordrng 1 WD19X24829 (Drain pump)"
Near Puyallup, WA 98373
Jacob P.
Job Details: 07/15/2020
RANGE KENMORE 91195576790 Customer complaint of door not shutting or opening all the way. Found hinges very worn and inner door panel bent causing door to not close or open fully. Needs new hinges and inner door panel. Door panel discontinued. AHS to supply parts.; ordrng 1 WB55T10135 (Inner door panel) and 1 WB14X104 (Right hinge) and 1 WB14X103 (Left hinge)
Near University Place, WA 98467
Jacob P.
Job Details: 07/15/2020
RANGE SAMSUNG NX58K7850SS/AA Found multiple segments on display not working. Needs new display board.; ordrng 1 DE07-00131B (Display board)
Near Enumclaw, WA 98022
Branden W.
Job Details: 07/15/2020
WASHER-TOPLOAD MAYTAG MVWC565FW0 Customer complaint that washer will not spin. Found failed actuator not sensing motor movement and not allowing unit to spin. Needs new actuator. ; ordrng 1 W10913953 (Actuator)
Near Tacoma, WA 98445
Branden W.
Job Details: 07/15/2020
DRYER-ELECTRIC WHIRLPOOL LER7646EQ2 "Customer complaint that dryer does not heat and timer does not work. Found hilimit thermostat burned up as well as wire to it. Also thermal cutoff open. Found timer drive motor has 120v but does not drive. Motor is seized. Needs new timer, cut off set and wire. AHS to supply parts as timer is backordered. ; ordrng 1 WP3976580 (Timer) and 1 279816 (Cut off set) and 1 279457 (Wire)"
Near Puyallup, WA 98375
Jacob P.
Job Details: 07/10/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 01 "Installed previously ordered shocks. Test cycled, all checks ok."
Near Puyallup, WA 98375
Branden W.
Job Details: 07/10/2020
WASHER-TOPLOAD MAYTAG MVWB700VQ0 Installed new bearing. Cycle tested in spin. All checks ok.
Near Tacoma, WA 98422
Branden W.
Job Details: 07/10/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Customer complaint that dishwasher will make vibrating noise when washing. Cycle tested numerous times. No abnormal noises heard. Slight pump vibration but nothing out of tolerance. Advised to call if issue worsens. Collected 75.00 deductible via card.
Near DuPont, WA 98327
Jacob P.
Job Details: 07/10/2020
COOKTOP KITCHENAID KGCK366VSS01 "Installed previously ordered spark module. Test cycled, all checks ok."
Near Auburn, WA 98092
Branden W.
Job Details: 07/10/2020
DISHWASHER GE PDWF800R30WW Installed new inlet valve. Cycle tested. All checks ok.
Near Spanaway, WA 98387
Branden W.
Job Details: 07/10/2020
WASHER-TOPLOAD MAYTAG MVWC565FW1 Customer complaint that washer does not fill enough even with 'deep water wash' selected. Cycle tested in auto and deep water wash. Washer operates as designed.
Near Olympia, WA 98513
Jacob P.
Job Details: 07/10/2020
WASHER-FRONT LOA KENMORE 40249032010 "Installed previously ordered drain pump. Test cycled, all checks ok."
Near Tacoma, WA 98406
Jacob P.
Job Details: 07/10/2020
DISHWASHER SAMSUNG DW80M2020US/AA 00 Customer complaint of unit making high pitch sound during cycle. Found door fan with worn bearing causing sound. Needs new fan. Customer paid $75 deductible via cc.; ordrng 1 DD82-01593A (Door fan)
Near Spanaway, WA 98387
Branden W.
Job Details: 07/10/2020
WASHER-TOPLOAD WHIRLPOOL WTW7000DW3 Customer complaint that washer will end cycle and no spin out. Cycle tested all components. Washer operating good. No load available to test with. Advised about proper loads for washer.
Near University Place, WA 98466
Jacob P.
Job Details: 07/10/2020
WASHER-FRONT LOA FRIGIDAIRE FTF530ES1 "Customer complaint of unit leaking. Found hole in drain hose causing leak. Also found unit has worn rear bearing. Needs new drain hose, basket, rear tub, gasket, shocks and drive belt. AHS to supply parts.; ordrng 1 134146100 (Gasket) and 1 131525500 (Rear tub) and 1 131618500 (Basket) and 1 134051000 (Drive belt) and 1 5304485917 (Shocks) and 1 134592700 (Drain hose)"
Near Olympia, WA 98512
Jacob P.
Job Details: 07/10/2020
WASHER-TOPLOAD WHIRLPOOL WTW5000DW1 "Installed previously ordered lid lock. test cycled, all checks ok."
Near Puyallup, WA 98374
Jacob P.
Job Details: 07/10/2020
DRYER-ELECTRIC SAMSUNG DVE50M7450P/A3 "Installed previously ordered control board. Test cycled, all checks ok."
Near Puyallup, WA 98372
Branden W.
Job Details: 07/10/2020
DISHWASHER GE GDF650SSJ0SS Customer complaint that dishwasher leaked and flooded kitchen. Has not used it since about a month ago. Found no signs of water from dishwasher cycle tested numerous times. No leaks present. Dishwasher operating as designed at time of service.
Near Spanaway, WA 98387
Jacob P.
Job Details: 07/10/2020
WASHER-TOPLOAD WHIRLPOOL WTW4950XW2 "Customer complaint of unit not draining. Found wires to drain pump connector broken causing no drain. Repaired wires and connectors. Test cycled, all checks ok."
Near Gig Harbor, WA 98329
Branden W.
Job Details: 07/10/2020
DISHWASHER KENMORE 66512793K312 Customer complaint that dishwasher will not finish a cycle and says 'error' found drain pump not running causing no drain. Cleaned drain pump. Cycle tested. Dishwasher operating normally. Advised that upper rack spray arm is missing. Dishwasher not mounted at time of service.
Near Olympia, WA 98501
Jacob P.
Job Details: 07/10/2020
DISHWASHER GE GSD6960J03SS "Came to install parts. Dishwasher still in garage. Installed heating element and sump inlet. Moved unit into the house to test, all checks ok. Uninstalled unit and moved back to garage."
Near Puyallup, WA 98371
Branden W.
Job Details: 07/10/2020
WASHER-TOPLOAD GE GTW330ASK1WW "Customer complaint that washer will not spin load out intermittently. Found speed sensor not continuously sending rpm to main board. Also found worn belt and pulleys. Needs new sensor, belt and pulleys. Next service 7-16. 8 to 12; ordrng 1 WH49X25378 (Motor pulley) and 1 WH12X26330 (Speed sensor) and 1 WH05X24185 (Clutch) and 1 WH01X24697 (Belt)"
Near Olympia, WA 98516
Jacob P.
Job Details: 07/10/2020
DISHWASHER SAMSUNG DW80K7050UG/AA 01 "Customer complaint of LC error code. Found small amount of water in drip pan where leak detector is. Cleaned pan and leak detector. Test cycled ×3, no leaks found. All checks ok."
Near Gig Harbor, WA 98329
Branden W.
Job Details: 07/10/2020
DRYER-ELECTRIC SAMSUNG DVE45N5300W/A3 Customer complaint that dryer will run continuously if door is closed. Found stuck motor relay on main board causing constant voltage to motor when door is closed. Was able to unstick relay. Needs new main control. ; ordrng 1 DC92-01896G (ASSY HOLDER PCB)
Near Olympia, WA 98502
Jacob P.
Job Details: 07/10/2020
WASHER-FRONT LOA SAMSUNG WF42H5200AF/A2 11 "Customer complaint of unit not spinning. Following stg troubleshooting guide, rps sensor and stator both ohm within range. Found status led on inverter board is flashing, stg indicates it should be steady on. Needs new inverter board.; ordrng 1 DC92-01531B (Inverter board)"
Near Lake Tapps, WA 98391
Branden W.
Job Details: 07/10/2020
WASHER-TOPLOAD MAYTAG MVWX655DW1 "Customer complaint that washer will not clean clothes properly. Not enough water. Found drain hose about 2 feet too far in wall stand pipe causing water to siphon out and defeating P trap. Cycle tested washer in service mode, normal and deep wash. Washer operating as designed."
Near Bonney Lake, WA 98391
Branden W.
Job Details: 07/10/2020
RANGE SAMSUNG NX58H5600SS/AA Customer complaint that range will not bake. Found failed bake ignitor causing no bake. Replaced ignitor. Cycle tested. All checks ok. ; used 1 WB13K21 (OVEN IGNITER-12" LEAD W/NUTS) from stock
Near Spanaway, WA 98387
Jacob P.
Job Details: 07/10/2020
DRYER-ELECTRIC AMANA NED4655EW1 "Customer complaint of unit unable to power on after running multiple loads of laundry. Found weak thermal fuse causing no power to unit after extended use. Replaced thermal fuse. Test cycled, all checks ok.; used 1 WP3392519 (Thermal fuse) from stock"
Near Olympia, WA 98506
Jacob P.
Job Details: 07/10/2020
DRYER-ELECTRIC KENMORE 11061202011 Customer complaint of no heat. Found timer with bad contacts sending no voltage to heating element. Needs new timer.; ordrng 1 WPW10186032 (Timer)
Near Graham, WA 98338
Branden W.
Job Details: 07/10/2020
DRYER-ELECTRIC SAMSUNG DVE45N5300V/A3 Customer complaint that dryer will not dry clothes. And cycle modifiers not working. Found outside vent hood crushed causing no airflow and long dry times. Corrected vent. Good airflow. Found 10vdc to modifier button panel. Per samsung needs to be 12vdc. Per samsung STG need to replace display and button panel together. Customer will call if they want to repair.
Near Spanaway, WA 98387
Branden W.
Job Details: 07/10/2020
WASHER-TOPLOAD LG WT5270CW "Customer complaint that after washer a quilt that went out of balance, washer knocks in spin cycle and lid clicks when opening. No errors and it does finish cycle. Cycle tested with load of sheets. Found no abnormal noises. Lid operation normal at time of service. Leveled washer. Advised to call if issues persists."
Near Spanaway, WA 98387
Jacob P.
Job Details: 07/10/2020
WASHER-TOPLOAD MAYTAG MVWB880BW0 Customer complaint of loud grinding sound in spin cycle. Found unit has worn bearings. Needs new bearing kit.; ordrng 1 W10435302 (Bearing kit)
Near Lacey, WA 98516
Jacob P.
Job Details: 07/10/2020
RANGE SAMSUNG NE59J7850WG/AA "Installed previously ordered infinite switch and convection fan motor. Test cycled, all checks ok"
Near Sumner, WA 98390
Branden W.
Job Details: 07/10/2020
WASHER-FRONT LOA WHIRLPOOL WFW8620HW1 Customer complaint that washer will leak from dispenser. Checked dispenser and hose for obstructions. No obstructions. Cycle tested all 3 ports numerous times. No leaks found at this time. Advised to call if issue returns.
Near Lacey, WA 98516
Jacob P.
Job Details: 07/10/2020
WASHER-FRONT LOA KENMORE 79641072311 "Performed pm check on washer, all checks ok."
Near Edgewood, WA 98371
Branden W.
Job Details: 07/10/2020
DRYER-ELECTRIC LG DLE7100W Customer complaint that dryer does not heat on normal. Energy saver on. Customer removed energy saver and dryer works properly.
Near Lacey, WA 98503
Jacob P.
Job Details: 07/10/2020
DISHWASHER LG LDS5811ST/02 Customer states home is being sold and buyers want door seal replaced. Needs new door seal.; ordrng 1 3920DD3005A (Door seal)
Near Olympia, WA 98501
Jacob P.
Job Details: 07/10/2020
WASHER-TOPLOAD WHIRLPOOL WTW5600XW2 "Installed previously ordered transmission and pulley kit. Found drain pump motor is cracked. Replaced drain pump. Test cycled, unit won't spin or agitate. Found actuator shorted causing no shift. Replaced actuator. Test cycled, all checks ok.; used 1 Wpw10006355 (Actuator), and 1 W10876600 (Drain pump) from stock"
Near Lacey, WA 98503
Jacob P.
Job Details: 07/10/2020
RANGE KENMORE 790.410398 Customer complaint of loose oven handle. Tightened handle. All checks ok.
Near Lakewood, WA 98498
Jacob P.
Job Details: 07/10/2020
WASHER-TOPLOAD SAMSUNG WA45H7000AW/A2 02 "Installed previously ordered suspension rods. Test cycled with a load, all checks ok. Found water supply lines swapped at valves, swapped inlet hoses."
Near Tacoma, WA 98402
Branden W.
Job Details: 07/10/2020
DISHWASHER JENN-AIR JDB1100AWS Customer complaint that dishwasher will not drain. Found dishwasher drains fine but stops and shuts off mid cycle. Found main board not sending voltage to wash motor causing shut down. Needs new main board. Also advised of small leak under sink from airgap area. Advised to call a plumber. ; ordrng 1 12002710 (CONTROL BOARD KIT)
Near University Place, WA 98466
Jacob P.
Job Details: 07/10/2020
COOKTOP GE JGP3030SL1SS "Installed previously ordered regulator and fittings. Test cycled, all checks ok."
Near South Hill, WA 98373
Branden W.
Job Details: 07/10/2020
WASHER-TOPLOAD GE GTW485ASJ5WS Customer complaint that washer does not fill with enough water even with 'deep fill' selected. Cycle tested with and without a load. Washer operating as designed.
Near Roy, WA 98580
Branden W.
Job Details: 07/10/2020
DRYER-ELECTRIC KENMORE 11068932792 Customer complaint that dryer will not heat. Found open heating element causing no heat. Replaced element. Vacuumed inside of dryer. Cycle tested. All checks good. ; used 1 WP3387747 (ELEMENT) from stock
Near Gig Harbor, WA 98329
Jacob P.
Job Details: 07/10/2020
WASHER-FRONT LOA LG WM2487HWM "Customer complaint of unit not draining. Found broken impeller on drain pump causing no drain. Replaced drain pump. Test cycled, all checks ok. Collected $75 deductible via cash.; used 1 4681EA2001T (Drain pump) from stock"
Near Puyallup, WA 98375
Branden W.
Job Details: 07/10/2020
DRYER-ELECTRIC LG DLEX3360V "Customer complaint that dryer drum seal is torn and takes too long to dry. Found rear drum seal torn due to drum being out of round. Needs new drum assembly, rollers, idler and belt. Advised to clean dryer ducting as airflow is partially restricted causing longer dry times. Unable to reschedule as drum has no ETA. ; ordrng 1 3045EL1002S (Drum assembly) and 1 4561EL3002A (Idler pulley) and 4 4581EL2002C (Roller)s and 1 4400EL2001F (Belt)"
Near Tacoma, WA 98445
Jacob P.
Job Details: 07/10/2020
DISHWASHER FRIGIDAIRE FGID2466QF1A Customer complaint of unit leaking. Found worn o rings in wash pump causing leak. Needs new wash pump and o rings.; ordrng 1 154853801 (Wash pump) and 1 154246901 (O ring) and 1 154247001 (O ring)
Near Olympia, WA 98502
Jacob P.
Job Details: 07/10/2020
WASHER- TOPLOAD WHIRLPOOL n/a "Customer complaint that unit doesn't fill with enough water. Checked pressure hose and inlet valves for blockages, all clear. Test cycled with load, checks ok. Advised customer that different cycle selections do not determine how much water us used, but how long the cycle runs. Also informed there is no water depth select tion on this machine. Unit functioning as designed at time of service."
Near University Place, WA 98466
Jacob P.
Job Details: 07/10/2020
DISHWASHER KENMORE 66513839K601 Customer complaint of normal wash light flashing. Found unit has stuck keypad. Needs new console. Collected $75 deductible via cc. ; ordrng 1 WP8558205 (Console)
Near Lacey, WA 98516
Jacob P.
Job Details: 07/10/2020
DRYER-ELECTRIC SAMSUNG DV48J7770EW/A2 01 "Customer complaint of grinding sound while in use. Found seized idler pulley causing sound. Replaced idler pulley. Test cycled, all checks ok.; used 1 DC93-00634A (Idler pulley) from stock"
Near Tacoma, WA 98404
Branden W.
Job Details: 07/10/2020
COOKTOP HOTPOINT RU380V2AD Installed new burner receptacle. Not getting 240v to burner. Needs new infinite switch. ; ordrng 1 WB21X36771 (Infinite switch)
Near University Place, WA 98466
Branden W.
Job Details: 07/10/2020
COOKTOP GE JGP3030SL1SS Complaint of gas smell after opening cabinet under cooktop. Bubble tested all connection for 15 minutes. No leaks detected. Used gas sniffer. No leaks detected. Took all connections apart. Resealed with teflon. For precaution of undetectable leak at a fitting. Tightened all connections. Bubble tested and sniffer tested 15 minutes. No leaks found. Advised to monitor closely for gas smell in cabinet and to call if smell occurs.
Near Olympia, WA 98513
Jacob P.
Job Details: 07/10/2020
WASHER-FRONT LOA SAMSUNG WF45H6300AG/A2 "Customer complaint that unit doesn't lock unless pushing on the door. Found front panel bent. Readjusted panel, unit now locks. Advised customer we will contact lowes about replacing front panel.; ordrng 1 DC97-16019T (Front panel)"
Near Tacoma, WA 98446
Jacob P.
Job Details: 07/10/2020
WASHER-FRONT LOA KENMORE 11047532600 "Customer complaint of F21 (long drain), F33 (pump error) and RL (load in unit while running clean washer cycle). Found unit full of water upon arrival, unable to drain. Pulled drain pump filter, all clear. Drain pump impeller broken, needs new drain pump.; ordrng 1 WPW10730972 (Drain pump)"
Near Graham, WA 98338
Branden W.
Job Details: 07/10/2020
DISHWASHER GE GDT580SMF8ES Customer complaint that dishwasher leaks from bottom left corner of door. Unable to reproduce leak at time of service. Did find lower spray arm separating. Per GE bulletin. Needs new lower spray arm. Next service. 7-15 8 to 12 ; ordrng 1 WD22X26621 (Spray arm)
Near Roy, WA 98580
Branden W.
Job Details: 07/07/2020
WASHER-TOPLOAD WHIRLPOOL wtw5800bw0 Customer complaint that washer will not run cycle. Error F7e1 and f7e7 stored. Found shift actuator nit sending signal to board for motor rotations. Replaced actuator. Cycle tested. All checks ok. ; used 1 WPW10006355 (ACTUATOR) from stock
Near Spanaway, WA 98387
Branden W.
Job Details: 07/07/2020
DISHWASHER SAMSUNG DW80J7550UG/AA 02 Customer complaint that dishwasher will not run. Just drains. Removed leak pan. Only sign of water comes from door area. No leaks found. Cleaned sensor. Cycle tested x3. All checks ok at this time. Only right side of dishwasher mounted.
Near University Place, WA 98467
Branden W.
Job Details: 07/07/2020
WASHER-FRONT LOA GE GFW450SPK0DG Customer complaint that washer will shake in spin cycle. Shocks and springs check good. Tested with load of towels in high speed spin. Washer operates as designed. Advised about proper loads. Stacked washer on laminate flooring with underpad causing washer to bounce slightly.
Near Olympia, WA 98502
Jacob P.
Job Details: 07/07/2020
DISHWASHER LG LDS5040ST "Customer complaint of top rack of dishes not getting clean. Found debris buildup in hose from case break to sump. Cleaned hose and case break. Test cycled ×3, all checks ok."
Near Olympia, WA 98502
Jacob P.
Job Details: 07/07/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Installed previously ordered control board and thermistor. Test cycled in service mode, all checks ok."
Near Edgewood, WA 98372
Branden W.
Job Details: 07/07/2020
DISHWASHER SAMSUNG DW80K7050UG/AA 03 Unable to find any leaks in dishwasher. Removed and cleaned leak sensor contacts. Cycle tested numerous times. All ops good at this time. Customer to reinstall dishwasher.
Near Bonney Lake, WA 98391
Branden W.
Job Details: 07/07/2020
DISHWASHER WHIRLPOOL WDT920SADM2 Customer complaint that dishwasher leaks from fill hose. Fill hose routed wrong rubbing on dishwasher frame causing hole. Installed new fill hose. Cycle tested. All checks ok. ; used 1 41045 (FILL HOSE DW 6' W/FITTINGS) from stock
Near Puyallup, WA 98375
Branden W.
Job Details: 07/07/2020
DISHWASHER GE GDF620HSJ6SS Customer complaint that dishwasher will not drain. Found clogged drain pump causing no drain. cleaned drain pump. Cycle tested x3. All checks ok.
Near Tacoma, WA 98404
Jacob P.
Job Details: 07/07/2020
DRYER-ELECTRIC KENMORE 11085876401 "Customer complaint that unit doesn't dry clothes all the way in normal cycle. Test cycled temps, in range. Ran air flow test, yellow. Cleaned and calibrated moisture sensors. Advised customer that vents need to be cleaned soon and use timed dry when running mixed loads. Dryer operating as designed."
Near Puyallup, WA 98374
Branden W.
Job Details: 07/07/2020
WASHER-FRONT LOA SAMSUNG WV55M9600AV/A5 02 Installed new display board kit. Cycle tested. All checks ok.
Near Buckley, WA
Branden W.
Job Details: 07/07/2020
DISHWASHER GE GLD4400N10BB Customer complaint that dishwasher will not drain. Found debris in drain pump and drain hose causing no drain. cleaned pump and hose. Cycle tested. All checks ok.
Near Enumclaw, WA 98022
Branden W.
Job Details: 07/07/2020
DISHWASHER KENMORE 58715182401 Installed new board and latch. Cycle tested. Unit operates good.
Near Lakewood, WA 98498
Jacob P.
Job Details: 07/07/2020
WASHER-TOPLOAD WHIRLPOOL LSR8233EZO "Installed previously ordered inlet valve, retainer and spring. Test cycled, all checks ok"
Near Lake Tapps, WA 98391
Branden W.
Job Details: 07/07/2020
DRYER-ELECTRIC SAMSUNG DV50K7500EW/A3 01 "Installed new motor, element and rollers. Cycle tested. All checks ok."
Near Olympia, WA 98512
Jacob P.
Job Details: 07/07/2020
RANGE WHIRLPOOL RBS275PVQ00 "Installed previously ordered control board and temp probe. Test cycled, all checks ok"
Near Auburn, WA 98092
Branden W.
Job Details: 07/07/2020
WALL OVEN GE D12X1RR Customer complaint that wall oven is too hot. Adjusted temps down about 25 degrees. Tested at 350 and 400. All checks good.
Near Auburn, WA 98002
Branden W.
Job Details: 07/07/2020
WASHER-TOPLOAD WHIRLPOOL WTW5000DW0 Customer complaint that washer drain hose came out of wall drain causing water to flood garage. Customer unhooked washer and removed wall board. Secured drain hose to wall drain with zip ties.
Near Puyallup, WA 98374
Jacob P.
Job Details: 07/07/2020
DRYER-ELECTRIC SAMSUNG DV220AEW/XAA "Installed previously ordered motor and idler pulley. Test cycled, all checks ok"
Near Graham, WA 98338
Jacob P.
Job Details: 07/07/2020
WASHER-TOPLOAD KENMORE 11024922202 "Installed previously ordered retainer and pressure switch. Test cycled, all checks ok"
Near University Place, WA 98466
Jacob P.
Job Details: 07/07/2020
COOKTOP GE JGP3030SL1SS "Installed previously ordered regulator, unit still leaking at connection between hose and regulator. Needs new fittings. Advised customer we will contact them when we have the part.; O-emld tckt"
Near Lakewood, WA 98498
Jacob P.
Job Details: 07/07/2020
WASHER-TOPLOAD SAMSUNG WA45H7000AW/A2 02 Customer complaint of unit shaking no matter what size load. Found worn suspension rods causing unit to go out of balance. Needs new suspension rods.; ordrng 4 DC97-05280W (Suspension rod)s
Near Tacoma, WA 98404
Branden W.
Job Details: 07/07/2020
COOKTOP HOTPOINT RU380V2AD Customer complaint that rear left burner does not work. Found wires at receptacle are burned up. Needs new receptacle kit. Next service 7-9 8-12; ordrng 1 WB17X5113 (ELECTRIC RANGE ELMNT RECEPTACLE ASSMBLY)
Near Olympia, WA 98512
Jacob P.
Job Details: 07/07/2020
WASHER-FRONT LOA MAYTAG MHW6000XW0 "Customer complaint that unit stopped mid cycle and wouldn't do anything. Found control panel locked upon arrival. Unlocked control. Found f6 e2 error stored (bad comms between ccu and mcu) and f8 e1 error (no water entering machine). Found good voltage out of ccu to mcu. Found no voltage out of ccu to inlet valves. Needs new ccu and mcu.; ordrng 1 WPW10374126 (MCU) and 1 W10427972 (CCU), states that autho needed"
Near Olympia, WA 98512
Jacob P.
Job Details: 07/07/2020
RANGE FRIGIDAIRE FEFL68GMA Customer complaint of front right burner always on high. Found infinite switch not regulating temps. Needs new infinite switch.; ordrng 1 316238201 (Infinite switch)
Near Steilacoom, WA 98388
Jacob P.
Job Details: 07/07/2020
DISHWASHER KENMORE 66516374301 "Customer complaint of unit not starting. Found multiple buttons on control panel unresponsive. Needs new control panel. Part is discontinued. Called into Cinch, Cinch to research part.; O-emld tckt"
Near Puyallup, WA 98372
Branden W.
Job Details: 07/07/2020
DRYER-ELECTRIC MAYTAG LDE412 07 "Customer complaint that unit is making a squealing sound. Found seized idler pulley, worn belt, and stripped blower wheel. Causing a squealing noise. Needs new idler pulley, belt and blower wheel. Rescheduled for 7/10/20 between 8-12; ordrng 1 WP6-3037050 (Idler pulley) and 1 Y303836 (Blower wheel) and 1 WP9703438 (Reatiner) and 1 WPY312959 (Belt)"
Near Puyallup, WA 98375
Jacob P.
Job Details: 07/07/2020
WASHER-FRONT LOA KENMORE 41741100000 "Customer complaint of unit walking across the floor and shaking. Found upper counterweight missing shock absorbers and loose shocks. Needs new counterweight and shocks.; ordrng 1 134652000 (Counterweight) and 1 5304491700 (Rear shocks) and 1 5304491701 (Front shocks), states that autho needed"
Near Spanaway, WA 98387
Jacob P.
Job Details: 07/03/2020
WASHER-TOPLOAD GE GTW460ASJ9WW "Installed previously ordered control board. Test cycled, all checks ok"
Near Olympia, WA 98516
Jacob P.
Job Details: 07/03/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 11 "Installed previously ordered door boot spring. Test cycled, all checks ok"
Near Tacoma, WA 98465
Branden W.
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Customer complaint that dishwasher will not clean dishes. Found wash motor not moving water causing no spray pressure. Needs new sump assembly. Customer declined to repair at this time.
Near Sumner, WA 98391
Branden W.
Job Details: 07/03/2020
DISHWASHER SAMSUNG DW80K5050US/AA 03 Customer complaint that dishwasher will not drain. Found clogged drain hose causing slow drain. Cleared hose. Cycle tested. All checks ok.
Near Lacey, WA 98503
Jacob P.
Job Details: 07/03/2020
RANGE KENMORE 79094203311 "Installed previously ordered convection fan motor. Test cycled, all checks ok"
Near Olympia, WA 98516
Jacob P.
Job Details: 07/03/2020
WASHER-FRONT LOA KENMORE 11047789701 "Customer complaint that unit is noisy in spin cycle. Found unit has worn rear bearings. Needs new rear tub, gasket and basket. Basket is discontinued. Ahs to supply parts. Subbed online for auth.; ordrng 1 8182247 (Basket) and 1 8181673 (Gasket) and 1 W10772615 (Rear tub)"
Near Olympia, WA 98501
Jacob P.
Job Details: 07/03/2020
DISHWASHER SAMSUNG DW80K5050US/AA 02 "Customer complaint of unit making high pitch squealing sound. Found wash motor with bad bearings, needs new sump assy and sump seal.; ordrng 1 DD82-01353A (Sump assy) and 1 DD62-00050A (Sump seal)"
Near Olympia, WA 98501
Jacob P.
Job Details: 07/03/2020
WASHER-FRONT LOA SAMSUNG WF45M5500AW/A5 "Customer complaint of unit unable to start cycle. Found unit has water in it upon arrival. Put into drain and spin, unit ran fine. Started normal cycle, unit ran fine. Put into drain and spin, unit drained but did not spin. Put into service mode, unit produced 3C2 error while trying to spin. Per stg, needs new inverter board and rps sensor.; ordrng 1 DC92-01982A (Control board) and 1 DC31-00098A (RPS sensor)"
Near Enumclaw, WA 98022
Branden W.
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Customer complaint that dishwasher will not dry dishes. F7E1 (heat error) error stored. Found open heating element causing no heat. Needs new element. Element is factory back ordered with no ETA available. Unable to reschedule. ; ordrng 1 W10518394 (HEATER)
Near Buckley, WA 98321
Branden W.
Job Details: 07/03/2020
DISHWASHER GE DDT575SMF6ES "Customer complaint that dishwasher button bezel is broken and lower wash arm melted. Found bezel cracked and coming off. Also found wash arm melted from coming off of mount. Needs new bezel, wash arm and mount. Advised that bezel looks to be factory back ordered. Unable to reschedule. ; ordrng 1 WD34X21668 (BEZEL & CVR CONSOLE ASM) and 1 WD22X26621 (Lower spray arm) and 1 WD18X10051 (ADAPTER CONDUIT ASM)"
Near Graham, WA 98338
Jacob P.
Job Details: 07/03/2020
RANGE WHIRLPOOL WGG745S0FS "Customer complaint of front left burner taking too long to spark. Found warped burner cap and body and weak igniter causing long ignition. Needs new burner head, cap and igniter.; ordrng 1 WPW10406878 (Burner head) and 1 WPW10299236 (Burner cap) and 1 W11208293 (Igniter), states that autho needed"
Near Lake Tapps, WA 98391
Branden W.
Job Details: 07/01/2020
DISHWASHER GE GDT655SMJ0ES Customer complaint that dishwasher leaks. Found 2 leaks. One from inlet hose. Tightened connection. No longer leaking. Also found hose on diverter has a large hole in it causing large leak. Needs new diverter assembly. Dishwasher not mounted at time of service. Next service 7-9 10-2; ordrng 1 WD19X25278 (DIVERTER ASM KIT)
Near Auburn, WA 98092
Branden W.
Job Details: 07/01/2020
DISHWASHER GE PDWF800R30WW Customer complaint that dishwasher leaks. Found inlet valve leaking. Needs new inlet valve. Water left off to dishwasher. Next visit 7-6 10-2; ordrng 1 WD15X10014 (DISHWASHER WATER INLET VALVE)
Near Lacey, WA 98516
Jacob P.
Job Details: 07/01/2020
RANGE JENN-AIR JES9800CAS00 Customer complaint that fan button is unresponsive. Found broken fan button. Needs new control board.; ordrng 1 WP8507P234-60 (Control board)
Near Puyallup, WA 98375
Branden W.
Job Details: 07/01/2020
WASHER-TOPLOAD MAYTAG MVWB700VQ0 Customer complaint that washer will not wash and makes noise. Found clothing stuck between tub and basket causing basket to lock up. Removed clothing. Cycle tested. Found tub bearing making noise. Needs new bearing kit. Next service. 7-6 8-12; ordrng 1 W10435302 (Tub Bearing Kit)