We serviced a
GE WALL OVEN
Model JT3800SH8SS
Near Buckley, WA 98321
Cameron M.
Job Details: 07/22/2022
"Customer concern is that trim panel miss aligned, aligned pannel, all checks good."
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060UG/AA 00
Near DuPont, WA 98327
Cejay
Job Details: 07/22/2022
"Customer concern is that dishwasher did not start and shows 4C error. Cycle tested dishwasher unit failed to fill. Found pinched water line causing water supply issue. Straightened water supply hose, cycle tested unit all checks good."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Sumner, WA 98390
Cameron M.
Job Details: 07/22/2022
"Customer concern is that dishwasher produces noise during operation, dispenser brok.not draining fully. Cycle tested unit 6x,no defect. Cycle tested unit via service mode diagnostic cycle, no defect. Advised customer to monitor and call if issue persists. Also Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45M5500AZ/A5
Near Sumner, WA 98390
Cameron M.
Job Details: 07/22/2022
"Customer concern is that washer does not complete cycle in estimated time displayed unit inconsistent as to time taken to complete cycle. Cycle tested unit with customer provided blanket. Found no mechanical defect. Cycle tested unit via service mode, found no mechanical issues. Advised customer on proper loading practices. Also advised customer that floor flexes along with pedestal flex, causing excessive play results in out of balance conditions."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Puyallup, WA 98373
Cameron M.
Job Details: 07/22/2022
"Installed previously ordered diverter assembly. Cycle tested unit 3x, all checks good. Customer declined to retain old part. Collected payment via debit card Payment"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GCEM2990MQ1
Near Puyallup, WA 98374
Cejay
Job Details: 07/22/2022
Installed previously ordered door switch and cycling thermostat. Customer requested dryer door swap from left side opening to right side opening. Preformed temperature checks good all checks good
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LXR7244JQ1
Near Spanaway, WA 98387
Cejay
Job Details: 07/22/2022
Installed previously ordered lid switch. Cycle tested unit all checks good
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE52M7750V/A3
Near Rowlett, TX 75089
Chris
Job Details: 07/22/2022
Replaced seal. Unit checks good.
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSM1WW
Near Dallas, TX 75243
John
Job Details: 07/22/2022
Customer concern is washer not spinning. Ran full diagnostic with NuFi device and found lid lock fail intermittently. Needs new lid lock and harness. Follow up reschedualed for 7/29 10-2; ordrng 1 WH44X10288 (washing machine lid) and 1 WH19X27244 (harness lid lock)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MGDX500XL0
Near Garland, TX 75043
Chris
Job Details: 07/22/2022
Customer concern is unit not starting. Found broken door switch. Replaced switch from truck stock. Tested. Unit checks good. ; used 1 WP3406107 (SWITCH-DOR) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HW0
Near Garland, TX 75043
Patrick
Job Details: 07/21/2022
Replaced oven temp sensor. Tested unit to 415. All checks ok.
We serviced a
KITCHENAID WALL OVEN
Model KODE307ESS00
Near Plano, TX 75093
Chris
Job Details: 07/21/2022
Replaced cutoff. Tested oven to 350. Unit checks good.
We serviced a
GE DRYER-ELECTRIC
Model GTX22EASK0WW
Near Plano, TX 75093
John
Job Details: 07/21/2022
Arrived to repair dryer. Was informed by office staff that there was a fire in the building where machine was located at and all appliances for said building where a total loss. Unable to repair unit.
We serviced a
GE DISHWASHER
Model DDT575SSF2SS
Near Plano, TX 75093
Chris
Job Details: 07/21/2022
Customer concern is upper rack breaking causing issues with dishes staying up. Need new rack. Also trim on control panel broken. Ordering bezel assembly. ; ordrng 1 WD34X20146 (bezel & cvr console) and 1 WD28X25740 (Upper rack)
We serviced a
GE DRYER-ELECTRIC
Model GFD85ESPN1RS
Near Carrollton, TX 75010
Chris
Job Details: 07/21/2022
Replaced terminal block. Tested. Unit checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGBD3435MB0A
Near Garland, TX 75043
Patrick
Job Details: 07/21/2022
"Customer concern, unit leaking from front when not in use. Found drain backing up from disposer. Corrected drain hose. All checks ok."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Tacoma, WA 98445
Cejay
Job Details: 07/21/2022
Customer concern is that dishwasher is still leaking. Customer has yet to have high loop installed for dishwasher drain hose. Dishwasher is still back flowing into unit. Advised customer plumber is needed to install high loop. If issue persists after proper high loop installation to call and schedule another appointment.
We serviced a
KENMORE RANGE
Model 790.95053310
Near Lewisville, TX 75067
Chris
Job Details: 07/21/2022
Replaced control. Tested to 350. Unit checks good.
We serviced a
KENMORE RANGE
Model 79072313015
Near Carrollton, TX 75007
John
Job Details: 07/21/2022
Installed new igniter orifices. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DC4
Near Carrollton, TX 75007
John
Job Details: 07/21/2022
Came to install new lid lock found mounting mounting post broken and screw stuck in latch portion. Will need new bezel to complete job.; ordrng 1 W11237158 (Bezel)
We serviced a
MAYTAG WASHER-TOPLOAD
Model 110.20222510
Near Lewisville, TX 75067
John
Job Details: 07/21/2022
Installed new suspension rods. All checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8000DW4
Near Garland, TX 75043
Patrick
Job Details: 07/21/2022
"Customer concern, unit making loud squeeking noise. Found idler seized. Replaced from truck stock. All checks good; used 1 W10837240 (BRACKET) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN2WW
Near Dallas, TX 75206
Patrick
Job Details: 07/21/2022
Replaced gear case and agitator. Unit. All checks good.
We serviced a
GE RANGE
Model CGS750P2M3S1
Near Dallas, TX 75230
John
Job Details: 07/21/2022
Customer concern is upper oven not preheating properly. Found igniter recieving 120vac but other heating. Needs new igniter ordrng 1 WB28X28781 (igniter glowbar)
We serviced a
WHIRLPOOL DISHWASHER
Model GU2400XTPB0
Near Dallas, TX 75248
Chris
Job Details: 07/21/2022
Customer concern is unit won't run. Unable to select normal cycle. Other cycles display 2 min and ends. Won't run cycle. Need new main board and control panel. ; ordrng 1 WP8564547 (cntrl-elec) and 1 WP3385741 (panel-cntl) and 4 W11157083 (wheel-uper)s
We serviced a
GE DISHWASHER
Model PDT720SSH6SS
Near Dallas, TX 75240
Chris
Job Details: 07/21/2022
Customer concern is soap dispenser door broken. Need new dispenser. ; ordrng 1 WD12X28240 (Dispenser)
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS6
Near Dallas, TX 75214
Patrick
Job Details: 07/21/2022
Replaced vent and soap dispenser. Ran svc cycle. All checks good.
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSJ
Near Farmers Branch, TX 75234
John
Job Details: 07/21/2022
Installed new igniter. All checks good.; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Dallas, TX 75217
Patrick
Job Details: 07/21/2022
Replaced door seal. All checks good.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW6000XG2
Near Graham, WA 98338
Cameron M.
Job Details: 07/21/2022
"Installed previously ordered door latch, cycle tested unit 3x. All checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AW/A2 11
Near Spanaway, WA 98387
Cameron M.
Job Details: 07/21/2022
Customer concern is that washer drains but does not spin. Found 3e2(motor error)x6. Verified ohms of rps sensor ohms out of range. Also found inverter board not sending single to motor. Causing unit to not spin. Needs new stator and inverter board. Customer declined repair at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Tacoma, WA 98404
Cameron M.
Job Details: 07/21/2022
"Customer concern is that dishwasher does not dry dishes properly and not washing properly. F7e1(no heat). Found clogged upper and lower spray arms, during initial inspection.causing poor wash results. Cycle tested unit via service mode, no defect found. Stress tested washpump x15, no defect found at time of service. Needs new spray arms. Follow up visit scheduled for 8/1 8-12; ordrng 1 W10837249 (ARM-SPRAY) and 1 WPW10498900 (ARM-SPRAY)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3 04
Near Tacoma, WA 98467
Cameron M.
Job Details: 07/21/2022
"Customer concern is that dryer makes noise during operation. Found seized idler pulley causing noise during operation. Also found seized rear right roller, causing noise during operation. Installed new idler pulley and rear right roller. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Preformed airflow test failed (yellow). Advised customer dryer vent duct needs to be cleaned. Also advised customer dryer vent hose needs to be shortened to allow sufficient airflow. ; used 1 DC93-00634A (IDLER ASSEMBLY), and 1 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4955HW1
Near Lakewood, WA 98498
Cameron M.
Job Details: 07/21/2022
"Customer concern is that washer does not drain and spin. Found no stored error codes. Cycle tested unit via service mode, found no mechanical defects. Cycle tested unit 3x with load of towels, no mechanical defects found. Calibrated unit. Advised customer to monitor and call if issue persists. Also Advised customer on using high quality detergent for best wash results. Advised customer on regular cleaning intervals for optimal performance. Collected payment via debit card Payment"
We serviced a
KITCHENAID RANGE
Model KIRS608BSS0
Near Graham, WA 98338
Cameron M.
Job Details: 07/21/2022
"Customer concern is that range tripped breaker after resetting breaker. induction burners on left side are none functional, rear right burner intermittently does not function. Found f6e4 x2 (le communication error) f6e1 (over temp). per manufacturer specifications , unit needs main control. Advised customer part shows out of stock. Customer declined repair at this time. Collected 95.00 trip fee via card Payment"
We serviced a
MAYTAG DRYER-ELECTRIC
Model SDE3606AYW
Near Tacoma, WA 98445
Cejay
Job Details: 07/21/2022
"Installed previously ordered heater, thermal fuse, thermistor, and thermostat. Vacuumed excess lint from dryer cabinet. Cycle tested unit all checks good."
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11044932202
Near Fircrest, WA 98466
Cejay
Job Details: 07/21/2022
Customer concern is that washer is leaking. Found Drain hose disconnected from wall. Reconnected hose cycle tested unit no leaks. Customer requested to move the washer for cleaning. Customer signed damage waiver.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AP/US 01
Near Gig Harbor, WA 98335
Cejay
Job Details: 07/21/2022
"Customer concern is that washer is leaking from bottom of door. Cleaned door glass and boot throughly. Cycle tested washer empty no leaks, cycle tested washer with a load."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A3
Near Dallas, TX 75209
John
Job Details: 07/21/2022
Installed new motor and heater. All checks good.
We serviced a
OTHER COOKTOP
Model ETB-26-9
Near Puyallup, WA 98371
Cejay
Job Details: 07/21/2022
Customer concern is that cooktop LR receptical has fallen. Found receptical and screw under cooktop. Reinstalled receptical and screw. Tested all burners all checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418US2A
Near Puyallup, WA 98371
Cejay
Job Details: 07/21/2022
Installed previously ordered spray arm. Cycle tested unit all checks good
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV405GTPASU/AA 01
Near Puyallup, WA 98374
Cejay
Job Details: 07/21/2022
Installed previously ordered fan motor assembly. Vacuumed excess lint from dryer cabinet. Preformed airflow test failed (red) Cycle tested unit all checks good. Advised customer dryer vent needs service before resuming operation of dryer. Customer signed airflow acknowledgement..
We serviced a
SAMSUNG RANGE
Model NE59J7630SS/AA
Near Plano, TX 75023
Chris
Job Details: 07/21/2022
Replaced burner and repaired burned contact. Burner still not heating. Infinite switch shorted as well. Need new switch. ; ordrng 1 DG44-01007B (Switch)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Wylie, TX 75098
Chris
Job Details: 07/21/2022
Replaced latch. Tested. Unit checks good.
We serviced a
KENMORE DISHWASHER
Model 665.13139K701
Near Dallas, TX 75214
John
Job Details: 07/21/2022
"Customer concern is DW not draining. Found drain pump operating normally but not draining. When I reached back to check pump and touched drain line, it blew off of drain pump. Drain pump definitely operating properly. Found multiple clogs in drain line. Needs new drain hose.; ordrng 1 WPW10545278 (drain hose)"
We serviced a
LG WASHER-FRONTLOAD
Model WM5000HVA
Near Garland, TX 75044
Patrick
Job Details: 07/19/2022
Could not reduce leak. Found evidence of over sudsing and drip from vent tube as a result. Unable to test it under load as no laundry was available. No answer on phone. Recommend customer call ahs if problem persists.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS0
Near Princeton, TX 75407
Chris
Job Details: 07/19/2022
Customer concern is unit not cooling in ff section. Found damper stuck closed. Tries opening. Makes noise. Need new damper. ; ordrng 1 242303001 (damper assy)
We serviced a
KENMORE WASHER-TOPLOAD
Model WNSE6280B1WW
Near Lewisville, TX 75067
John
Job Details: 07/19/2022
Installed new control. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 02
Near Spanaway, WA 98387
Cejay
Job Details: 07/19/2022
Customer concern is that dryer has a crack in the drum. Found crack in drum. Needs new drum. NEW to supply follow up scheduled for 08/02 8-12pm; ordrng 1 DC97-14849R (ASSY DRUM)
We serviced a
LG DISHWASHER
Model LDP6809SS
Near Puyallup, WA 98375
Cameron M.
Job Details: 07/19/2022
Customer concern is that dishwasher not mounted properly and produced ae error. Cycle tested unit 3x. Unable to reproduce customer concern. Advised customer to monitor and call if issue persists. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance.
We serviced a
OTHER DRYER-ELECTRIC
Model NED4655EW1
Near Forney, TX 75126
Patrick
Job Details: 07/19/2022
"Customer concern, unit making noise during use. Found damaged rear rollers. Replaced from truck stock. Tested unit, all checks good.; used 1 349241T (SUPPORT,ROLLER (2 PACK)) from stock"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB850WQ0
Near Gig Harbor, WA 98335
Cejay
Job Details: 07/19/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (yellow) found open element causing dryer not to heat. Needs new element. Vacuumed excess lint from dryer cabinet. Installed new element. Cycle tested unit all checks good. ; used 1 WP8544771 (ELEMENT) from stock
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW75HEFW0
Near Puyallup, WA 98374
Cameron M.
Job Details: 07/19/2022
"Customer concern is that washer does not complete cycle, not draining and spinning. Found oversuds conditions present. Cycle tested unit 5x. Unable to duplicate customer concern. Advised customer to monitor and call if issue persists. Also Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance."
We serviced a
LG DISHWASHER
Model LDS5040ST
Near Coppell, TX 75019
John
Job Details: 07/19/2022
Installed new vario motor. All checks good.
We serviced a
KENMORE RANGE
Model 79041013801
Near Puyallup, WA 98374
Cameron M.
Job Details: 07/19/2022
"Customer concern is that oven does not power off,Customer advised breaker has to be tripped to reset. Found missing segment and several segment on at all times. Cycle tested unit , found intermittently sticking relay on main board, causing unit to heat when turned off. Also found cooling fan relay sending voltage to fan intermittently. When off . Needs new main control. Customer declined repair at this time. ; O-SMS tckt"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Gig Harbor, WA 98335
Cejay
Job Details: 07/19/2022
Customer concern is that washer has no power. 120 to unit. 120v to main control. Diagnostics led does not light up. Needs new main control. Also needs new strick and lid latch. NEW to supply. Advised customer parts show out of stock and may take time to recive.; ordrng 1 W11457841 (STRIKE) and 1 W11419171 (CNTRL-ELEC) and 1 W11394572 (LATCH)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Forney, TX 75126
Patrick
Job Details: 07/19/2022
"Replaced bezel, all checks good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NB1A
Near Forney, TX 75126
Patrick
Job Details: 07/19/2022
Replaced spray arm. All checks good
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6200VW0
Near Tacoma, WA 98407
Cameron M.
Job Details: 07/19/2022
"Customer concern is that washer produces UL error, Customer attempted with two separate loads of different sizes. Cycle tested unit, found failed suspension rods. Causing unit to go out of balance. Needs new suspension rods, bearing and rps sensor. Follow up visit scheduled for 7/28 1-5 ; ordrng 1 W10435302 (BEARING) and 1 W10820048 (SUSPENSION) and 1 WPW10178988 (RPS SENSOR)"
We serviced a
GE WASHER-TOPLOAD
Model GTW685BPL0DG
Near Gig Harbor, WA 98332
Cejay
Job Details: 07/19/2022
Customer concern is that washer smells and is leaving brown residue on fabric and goes out of balance frequently. Out of balance error via service mode. Ran spin test no issues. Cycle tested unit with a load no issues. Firmware update for false OOB error. Found no mechanical issues with washer. Advised customer on proper loading practices and regulatory cleaning cycles.
We serviced a
KENMORE WASHER-TOPLOAD
Model 79631552610
Near Tacoma, WA 98405
Cejay
Job Details: 07/19/2022
Customer concern is that bleach dispenser is not draining. Removed bleach dispenser. Inspected dispenser. Verified functionality of bleach dispenser via service mode. Cycle tested unit all checks good
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW92HEFW0
Near McKinney, TX 75071
Chris
Job Details: 07/19/2022
Replaced dispenser and sensor. Tested. Unit checks good.
We serviced a
GE WASHER-FRONTLOAD
Model GTW500ASN0W
Near McKinney, TX 75070
Chris
Job Details: 07/19/2022
Customer concern is unit dripping on its own. This is causing error for unit sensing water in tub. Replaced water valves from truck stock. Tested. Unit checks good. ; used 1 WH13X26535 (WATER VALVE) from stock
We serviced a
GE WASHER-FRONTLOAD
Model GFWS2600F1WW
Near McKinney, TX 75070
Chris
Job Details: 07/19/2022
Customer concern is unit stuck in cycle. Found drain pump clogged with debris causing unit to sit with door locked. Cleared drain. Unit now running and draining good.
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Plano, TX 75024
Chris
Job Details: 07/19/2022
Customer concern is unit won't power on. No response from ui with newfi. Need new control panel. ; ordrng 1 WD21X25381 (CONFIGURED TOP UI CONTROL WITH COVER)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7500GW0
Near Carrollton, TX 75006
John
Job Details: 07/19/2022
Customer concern is washer leaking while filling. Found inlet valves cracked and leaking. Replaced inlet valves from truck stock. All checks good.; used 1 W11165546 (VALVE) from stock
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5500FW1
Near Carrollton, TX 75010
John
Job Details: 07/19/2022
"Customer concern is unit will not start, only drains. Found pressure with sticking and pressure hose dry rotted at end that connects to switch making it not seat completely. Needs new pressure switch and pressure hose. Follow up scheduled for 7/25 8-12.; ordrng 1 WPW10448876 (switch-wl) and 1 W11044559 (hose)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM5
Near Lewisville, TX 75067
John
Job Details: 07/19/2022
Customer concern is DW leaking from door while running. Ran diagnostic cycle and until leaks suds from door. Found large amount of suds in wash cycle. Advised Customer on how to clear suds from machine and the proper use and types of soap to be used. Machine functioning as designed.
We serviced a
GE COOKTOP
Model NOTAVAILABLE
Near Carrollton, TX 75006
John
Job Details: 07/19/2022
Installed new burner. New burner is nit compatible with cooktop in that the probes on the burner are too short causing it not fit into opening properly. Contacted AHS for replacement. Replacement authorized. Auth. 106MRFI
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA 09
Near Wylie, TX 75098
Chris
Job Details: 07/19/2022
Customer concern is unit not making ice. Found icemaker cycles but not filling. Hear no movement from solenoid. Will need new water valve. Also reordering icemaker. ; ordrng 1 DA97-14365H (Filter assembly) and 1 DA97-15217D (Icemaker)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW94HEXW2
Near Wylie, TX 75098
Chris
Job Details: 07/19/2022
Replaced motor control and pressure switch. Tested with customer. Unit checks good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM6
Near Bonney Lake, WA 98391
Cejay
Job Details: 07/19/2022
"Customer concern is that dishwasher is not draining. Found improper installation of drain hose causing unit not to drain properly. Drain hose not installed to air gap and did not have high loop. Installed high loop, stress tested drain pump all checks good. Advised customer on proper installation of drain hose."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV40J3000EW/A2 02
Near Bonney Lake, WA 98391
Cejay
Job Details: 07/19/2022
Customer concern is that dryer is not heating and is making a noise during operation. Found failed RR and LR roller causing noise during operation. Checked heating assembly components good. Needs new rear rollers. Installed new rear rollers. Vacuumed excess lint from dryer cabinet. Preformed airflow test failed (red) element is operating. Advised customer dryer ducts need service before resuming operation of dryer. Customer signed airflow acknowledgement.; used 2 DC97-16782A (DRUM ROLLER) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Puyallup, WA 98374
Cameron M.
Job Details: 07/19/2022
"Customer concern is that dishwasher makes grinding noise during operation and spray arms not moving. Cycle tested unit, found washpump impeller making contact with pump housing causing noise during operation. Needs new wash pump. Advised customer part shows out of stock, may take time to get parts. ; ordrng 1 W11414076 (BASE-PUMP)"
We serviced a
ADMIRAL WASHER-TOPLOAD
Model ATW4475TQ0
Near Graham, WA 98338
Cameron M.
Job Details: 07/19/2022
"Customer concern is that washer fills but does not wash or complete cycle. During initial testing found zero movement of drain pump. Also found drain pump leaking from center shaft. Needs new drain pump. Installed new drain pump, cycle tested unit 3x. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance. ; used 1 WP3363394 (PUMP-WATER) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC465HW2
Near Spanaway, WA 98387
Cameron M.
Job Details: 07/19/2022
Installed previously ordered hub and suspension rods. Cycle tested unit 15x found no defects. Advised customer to monitor and call if issue persists
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAB1
Near Balch Springs, TX 75180
Patrick
Job Details: 07/19/2022
"Replaced element, tested unit. All checks good"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW2
Near Dallas, TX 75228
Patrick
Job Details: 07/19/2022
Replaced dampers. Tested unit. All checks good.
We serviced a
KENMORE REFRIGERATOR
Model 11175032020
Near Grand Prairie, TX 75050
Patrick
Job Details: 07/19/2022
"Cuisine concern, unit intermittently shuts down. Inconsistent cooling especially in ff section. Operating normally on arrival. Unit pulling 25psi vacuum. Charged and dyed. Sealed system issue, r600 unit. Must send Sears technician. All waiting on fz door gasket."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Garland, TX 75042
Chris
Job Details: 07/19/2022
Replaced seal. Unit checks good.
We serviced a
KITCHENAID COOKTOP
Model KECD807XSS01
Near Irving, TX 75062
John
Job Details: 07/19/2022
Customer concern is cooktop's L/F burner not working and hot surface light stays on. Element passes continuity check. Needs new infinite switch.; ordrng 1 WPW10234425 (switch-inf)
We serviced a
SAMSUNG WALL OVEN
Model NV51K6650DS/AA
Near Spanaway, WA 98387
Cejay
Job Details: 07/19/2022
Customer concern is that upper oven is not heating after running clean cycle and fans do not turn on. No stored errors. Continuity checks on elements good. Resistance checks on fan motors in range. Cycle tested unit. Fans operational temperature checks good. All ch3ck good unit is operating as designed.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45T3200A4
Near Dallas, TX 75211
Patrick
Job Details: 07/18/2022
"Customer concern, unit not spinning. Found tub with water on arrival. Drain pump impeller detached from motor. Must replace.; ordrng 1 DC97-19289F (Drain pump)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW53063Q0
Near Dallas, TX 75217
Patrick
Job Details: 07/18/2022
"Customer concern, not spinning clothes all the way. Tested unit on low and high spin. Levelled unit. All checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US 03
Near Spanaway, WA 98387
Cejay
Job Details: 07/18/2022
"Installed previously ordered clutch module, hexagon nut and clutch. Calibrated washer. Cycle tested unit all checks good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED5500FC0
Near Frisco, TX 75033
Chris
Job Details: 07/18/2022
Customer concern is unit getting too hot. Clothes feel hot after load. Tested Temps on different temp settings. Normal Temps. Instructed customer on automatic and timed cycles. Unit checks good.
We serviced a
GE RANGE
Model PGB950SEF3SS
Near Carrollton, TX 75010
Chris
Job Details: 07/18/2022
Replaced hinges and burner. Tested with customer. Unit checks good.
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Coppell, TX 75019
Chris
Job Details: 07/18/2022
Customer concern is unit leaking. Found vent cover was off due to it falling off and getting damaged by heater. After getting cover back on unit not leaking. Need new vent cover. ; ordrng 1 WD24X20586 (dishwasher vent cove)
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641029900
Near Tacoma, WA 98445
Cameron M.
Job Details: 07/18/2022
"Customer concern is that washer leaks a little water during every use. Found evidence of leak from bottom of door, caused by dirty door glass and buildup of hair on door boot. Also found oversuds condition present. Found hot water inlet valve activity leaking, causing unit to leak during operation. Needs new hot and cold water inlet valves. Turned water supply off ,to slow rate of water leak. ; ordrng 1 5220FR2008F (VALVE ASSEMBLY,INLET) and 1 5220FR2006H (VALVE ASSEMBLY,INLET)"
We serviced a
GE COOKTOP
Model ZGU385NSM2SS
Near Lewisville, TX 75067
Chris
Job Details: 07/18/2022
Replaced ignitor and module. Tested all burners with customer. Unit checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV410AER/XAA
Near Irving, TX 75062
Chris
Job Details: 07/18/2022
On arrival customer said unit is now working and does not need repair.
We serviced a
GE DRYER-ELECTRIC
Model DVLR223EG1WW
Near Irving, TX 75062
Chris
Job Details: 07/18/2022
Replaced bulkhead and bearing. Tested with customer. Unit checks good. Knobs cracked. Need new knobs shipped to customer. ; ordrng 1 WE1M654 (knob)
We serviced a
KENMORE DRYER-ELECTRIC
Model 11096573230
Near Dallas, TX 75252
Chris
Job Details: 07/18/2022
Replaced timer and switch. Tested. Unit checks good.
We serviced a
KENMORE RANGE
Model 7909641340H
Near Spanaway, WA 98387
Cejay
Job Details: 07/18/2022
Customer concern is that oven is starting to rust on the bottom and is causing oven to produce smoke. Needs new bottom panel. Advised customer parts show out of stock and may take time to recive. AHS to supply.; ordrng 1 316400601 (DSP PANEL)
We serviced a
GE DISHWASHER
Model GDF630PGM0WW
Near Tacoma, WA 98445
Cejay
Job Details: 07/18/2022
Customer concern is that dishwasher UI powered off and after a power surge UI lights came back on but now clean led light does not work. Verified led lights are functional. Needs new main control board. Advised customer parts show out of stock and may take time to recive. NEW to supply.; ordrng 1 WD21X26186 (MACHINE CONTROL REPLACEMENT KIT)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3
Near Graham, WA 98338
Cameron M.
Job Details: 07/18/2022
"Customer concern is that dryer produces he error and shuts off. Preformed airflow test, failed (red). During airflow test on airfluf cycle. found unit heats when element should be inactive. Found element shorted to case, causing unit to heat continuously. Needs new element. Installed new element. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit 3x, all checks good. Advised customer dryer vent duct needs to be cleaned asap before use resumes to prevent further issues. Customer declined to retain old part. Collected payment via check. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW2
Near Graham, WA 98338
Cameron M.
Job Details: 07/18/2022
"Customer concern is that washer continuously runs drain pump while filling on any cycle. Found F3e1(pressure system fault), f7e6(motor fault) ,f1e1(main control fault)found basket unable to spin at full speed. tested motor 1/4 hp, failed (high) 12.5 ohms. Inspected pressure hose, good .found failed main control, causing unit to continuously run drain pump while filling on any cycle selected. Needs new motor and main control. Customer declined repair at this time."
We serviced a
KENMORE DISHWASHER
Model 66513869K601
Near Irving, TX 75063
Patrick
Job Details: 07/18/2022
"Customer concern, unit will not start or stops mid cycle. Found broken door latch, missing screws, damaged door seal. Ran svc cycle. Found leaking fill hose, broken door spring. Must replace door latch, door seal, door spring, latch screws, and fill hose. Unit cavity damaged and mold growth apparent. Recommend mold remediation. Some parts not available locally, must follow up to reschedule. Left water inlet off. ; ordrng 1 WP8524471 (Door latch actuator) and 1 W10878507 (Inlet hose) and 1 W11196317 (Door seal) and 1 WP8270020 (Door spring) and 6 WPW10348409 (Door panel screws)s and 1 WP8580309 (Latch strike)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4 01
Near Grand Prairie, TX 75050
John
Job Details: 07/18/2022
Came to install new top assy. Found that valves have not been replaced. Cold water valve will turn approx. half way while the hot will not close at all. Attempted to remove supply lines from valves and replace with cap. NOT POSSIBLE without severe flood damage. Valves must be replaced. Customer advised that she will contact RPS once valves have been changed. ; O-emld tckt
We serviced a
GE DISHWASHER
Model GDT535PSR0SS
Near Dallas, TX 75229
John
Job Details: 07/18/2022
Installed new UI Board. All checks good.