We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Sachse, TX 75048
Chad A.
Job Details: 06/28/2023
Custom concern washer will not agitate and very noisy. During inspection found wash plate splines to be stripped and not secure to gear case shaft. Gear case OK. Need wash plate for repair. ; ordrng 1 W10902814 (Washplate)
We serviced a
KENMORE RANGE
Model 790.74233310
Near Allen, TX 75002
Chad A.
Job Details: 06/28/2023
Customer stated that oven will not lite. Tested and found ignitor not drawing enough to open safety valve. Replaced ignitor and cycled bake to test. All working properly. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near McKinney, TX 75071
Chad A.
Job Details: 06/28/2023
Replaced washer lid and tested OK. No other failures found.
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS0
Near Eatonville, WA 98328
Cejay
Job Details: 06/28/2023
"Installed previously ordered LR burner, cycle tested burner all checks good."
We serviced a
KENMORE DISHWASHER
Model 51715182400
Near Rockwall, TX 75087
Patrick
Job Details: 06/28/2023
"Customer concern, unit not draining. Confirmed. Found broken impeller. Must replace drain pump. Cleared residual water, left unit unplugged. ; ordrng 1 A00126501 (Drain pump)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418US1A
Near Rockwall, TX 75032
Patrick
Job Details: 06/28/2023
"Customer concern, unit not getting water. Confirmed. Drain pump energizes but never progresses past that point. Rah svc cycle. Good fill, good dispenser, no spray from motor good 120vac to motor. Must replace motor; ordrng 1 154844301 (Motor)"
We serviced a
LG DRYER-ELECTRIC
Model DLEX5101V
Near Dallas, TX 75230
John
Job Details: 06/28/2023
Customer concern is dryer making loud squeeling noise. Confirmed noise. Found 2x rollers worn and squeeling. Replaced rollers from truck stock. All checks good.; used 1 AGM75510755 (ROLLER ASSEMBLY (2 PACK)) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model DUL240XTPS6
Near Coppell, TX 75019
Lane
Job Details: 06/28/2023
Installed valve and performed multiple function and leak tests after. All functions checked good at time of service. ; used 1 41045 (Dishwasher hose kit) from stock
We serviced a
JENN-AIR WALL OVEN
Model JJW2830DP01
Near Coppell, TX 75019
Lane
Job Details: 06/28/2023
Performed full function test on oven after repair. Both upper and lower ovens function correctly. Found lower pan in upper oven sagging down due to warpage. If pan makes contact with element a direct short can accure and premature element failure. Oven liner is non serviceable. Both ovens are within acceptable heat ranges for calibration. All functions checked good at time of service.
We serviced a
SAMSUNG DISHWASHER
Model DW80H9930US/AA
Near Carrollton, TX 75007
Lane
Job Details: 06/28/2023
Customer stated dishwasher gives fault code 7e. Customer also stated his issue has been repaired multiple times. Performed diagnostics found faulty water wall motor. Motor with rail and vane need replacing All other functions checked good at time of service.; ordrng 1 DD97-00216A (Assembly cover nozzle) and 1 DD97-00239A (Rail assembly) and 1 DD97-00206A (Assy vane)
We serviced a
KENMORE DISHWASHER
Model 66513273K116
Near Carrollton, TX 75006
Lane
Job Details: 06/28/2023
"Customer stated dishwasher will not start cycle. Performed diagnostics found codes for draining issues and stuck/shorted key. Start button is unresponsive in both diagnostic cycle and normal use. Control panel needs to be replaced, Main control may have been damaged by shorted key. ; ordrng 1 WPW10380077 (Panel black) and 1 WPW10333391 (User control board) and 1 W10595569 (Main control)"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5500FW0
Near Farmers Branch, TX 75234
Lane
Job Details: 06/28/2023
Customer stated washer gave fault code f9 e1. Performed diagnostics found drain pump clogged with foreign material. Cleaned pump and performed full function test after repair. All functions checked good at time of service.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF220ANW/XAA
Near Fircrest, WA 98466
Cameron M.
Job Details: 06/28/2023
"Customer concern is that washer does not run cycle on any cycle but quick wash. Found dsx5(door switch) ,1e(3e)(no spin), dc(unbalanced). Attempted cycle test of unit via heavy duty cycle, failed. Unit will lock doorthen stand idle. Attempted rinse and spin, fail unit will fill basket stand idle. Verified unit only complete cycle in quick wash cycle. faulty main control, not sending or receiving single voltage from mems sensor causing unit to not run cycle. Also found user board, failure, causing intermittent inability to select cycle. Needs new main and sub pcb and hall sensor. Advised customer parts show NLA. AHS TO SUPPLY ; ordrng 1 DC31-00098A (MOTOR BLDC-ASSY HALL SENSOR) and 1 DC92-00301J (PCB MAIN) and 1 Dc92-00303a (SUB PCB)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8OOOBW9
Near Tacoma, WA 98446
Cameron M.
Job Details: 06/28/2023
"Customer concern is that dryer adds time to dry cycle, prematurely stops cycle, and vent light comes on. Unable to test venting as customer disconnected from wall and unit does not fit in location. Test all other functions of dryer. Found no mechanical defects at time of arrival. Cleaned and calibrated moisture sensor. Advised by customer duct is due to be cleaned today. Advised customer to use unit if issues persist. Call for return visit."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB955FC2
Near Graham, WA 98338
Cejay
Job Details: 06/28/2023
"Customer concern is that dryer is taking multiple cycles to dry and intermittenly produces noise on heavy duty cycle. Preformed airflow test pass. Pulled error codes F4E5, preformed temperature checks in range. Increased customer focused dryness level. Customer instruct on mixed loads and moisture sensor operations. Found noise coming from steam valve normal operation. No mechanical or component failures at time of service."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US 02
Near Graham, WA 98338
Cejay
Job Details: 06/28/2023
"Customer concern is that washer keeps showing 4c error and is making a noise durring fill. Confirmed customer concern noise from fill valve. Installed new inlet valve, cycle tested washer no leaks no 4c error. Advised customer hot water supply vavle has small leak. All checks good."
We serviced a
GE WASHER-FRONTLOAD
Model GFW650SPN0SN
Near Rockwall, TX 75087
Patrick
Job Details: 06/28/2023
"Customer concern, unit makes loud whining noise assy beginning of cycle. Must replace inlet valve. ; ordrng 1 WH23X29553 (Inlet valve)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 79631433710
Near Spanaway, WA 98387
Cameron M.
Job Details: 06/27/2023
"Customer concern is that washer produces grinding noise during operation, not draining. Cycle tested unit unit via rinse and spin. Verified customer concern of grinding noise. Found cracked and broken rotor, causing poor engagement with gearcase. Also found broken and cracked shifter asm, causing grinding noise and causing unit to not achieve target rpm during spin cycle. Also found stripped washplate, causing unit to not wash properly. Needs new gearcase, rotor and washplate . Customer declined repair at this time. Collected 95+tax via"
We serviced a
KENMORE RANGE
Model 79072333012
Near Garland, TX 75043
Patrick
Job Details: 06/27/2023
"Customer concern, bake not functioning. Confirmed. Found failed igniter. Replaced igniter from truck stock. Tested unit. All checks good. ; used 1 Wb13k21 (Igniter) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS0
Near Plano, TX 75093
John
Job Details: 06/27/2023
Customer concern is DW lower rack is broken. Found left rail on lower rack has failed and come apart. Needs new lower left rail.; ordrng 1 W10822165 (Lower rack left rail)
We serviced a
AMANA DISHWASHER
Model ADB1600AWB1
Near Carrollton, TX 75007
John
Job Details: 06/27/2023
Installed new console. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7500GW2
Near Garland, TX 75041
Patrick
Job Details: 06/27/2023
"Customer concern, unit won't start cycle. F5e2, f5e3, f5e1, f0e3. Lid lock error codes. Cleared. Teted unit. Good test. Must replace lid lock. ; ordrng 1 W10861642 (Lid lock)"
We serviced a
MAYTAG RANGE
Model MGR4452BDB
Near Irving, TX 75063
John
Job Details: 06/27/2023
Customer concern is several buttons on oven controls do not work. Confirmed several buttons not responding when pressed. Needs new control board. AHS to supply NLA part.; ordrng 1 74009908 (Control with overlay)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 11
Near Graham, WA 98338
Cejay
Job Details: 06/27/2023
"Customer concern is that washer stopped mid cycle but wont start a cycle. Pulled error codes AE6 repeating. No response from UI can not service mode component checks AE6 error persistent. Failed inverter board causing AE6 error, possibly caused main control failure. Customer declined repair at time of service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYS6
Near Spanaway, WA 98387
Cameron M.
Job Details: 06/27/2023
"Customer concern is that dishwasher door doesn't close, unit doesn't wash. Found door catch misaligned, causing door to drop open and not allow unit to run cycle. Realigned catch. Cycle tested unit 5x. Call checks good. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent."
We serviced a
LG DRYER-ELECTRIC
Model DLEX3370R
Near Spanaway, WA 98387
Cejay
Job Details: 06/27/2023
"Customer concern is that dryer is making a noise durring operation. Found failed RF roller causing noise durring operation. Installed new rollers , cycle tested dryer all checks good.; used 1 AGM75510755 (ROLLER ASSEMBLY (2 PACK)) from stock"
We serviced a
GE DISHWASHER
Model PDWT580R10SS
Near Dallas, TX 75244
John
Job Details: 06/27/2023
Customer concern is DW cleaning poorly and liquid soap is not being washed out if dispenser. Ran test cycle and found upper wash arm is cracked causing slow spin action and lack of water pressure. Needs new upper spray arm.; ordrng 1 WD22X10066 (Upper wash arm)
We serviced a
KENMORE DRYER-ELECTRIC
Model 79681983410
Near Rowlett, TX 75089
John
Job Details: 06/27/2023
Installed new idler pulley and rollers sent by Sears. All checks good.
We serviced a
GE DRYER-ELECTRIC
Model GFDN110EL0WW
Near Mesquite, TX 75181
Patrick
Job Details: 06/27/2023
"Customer concern, unit takes several cycles to dry clothes, clothing gets stuck and torn. Unit failed air test. Found cracked upper bearing mount. ; ordrng 1 WE14M124 (Upper bearing mount) and 2 WE1M1067 (Bearing green)s and 2 WE1M504 (Bearing white)s"
We serviced a
WHIRLPOOL RANGE
Model GR448LXPS0
Near Dallas, TX 75217
Patrick
Job Details: 06/27/2023
"Customer concern, bake not functioning, rf burner always on high, oven door not closing all the way. Confirmed all, element good, good 230vac to unit and element. Temp sensor reading jumping inconsistently. Must replace sw, sensor, door hinges and interior bulb.; ordrng 1 WP9758060 (Rf infinite sw) and 1 WPW10181986 (Oven sensor) and 1 WPW10571723 (Halogen bulb) and 2 WPW10299225 (Door hinges)s"
We serviced a
AMANA DRYER-ELECTRIC
Model NED4655EW1
Near Spanaway, WA 98387
Cejay
Job Details: 06/27/2023
"Customer concern is that dryer is making a noise. Preformed airflow test failed (yellow). Found debris in drum felt causing noise. Removed debris, cycle tested dryer all checks good. Advised customer vents need service."
We serviced a
SAMSUNG RANGE
Model NE59T4311SS/AA
Near Tacoma, WA 98467
Cejay
Job Details: 06/27/2023
"Customer concern is that oven is not maintaining temps. Confrimed 240v to unit. Continuity at both bake and broil elements. Temperature checks show oven temp low and outside of range, needs new main control and temperature sensor. Advised requires auth. ; ordrng 1 DE94-03926A (ASSY PCB EEPROM) and 1 DG32-00002B (SENSOR-THERMISTOR)"
We serviced a
GE RANGE
Model JBS60DF1WW
Near Tacoma, WA 98405
Cejay
Job Details: 06/27/2023
"Installed previously ordered RF burner. Hot cooktop light off. cycle tested burner, hot cooktop loght comes on, light turns off after cool down. All checks good."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ1
Near Dallas, TX 75233
Patrick
Job Details: 06/27/2023
"Customer concern, burners don't regulate temperature. Confirmed. Found 3 burned infinite switches. Must replace. ; ordrng 1 WPW10434452 (Lf infinite sw) and 3 WP3149404 (Infinite sw)s"
We serviced a
SAMSUNG DISHWASHER
Model DW80R7060US/AA
Near Wylie, TX 75098
John
Job Details: 06/27/2023
Customer concern is DW fills but will not wash. Found unit filling properly but circulation pump never engages. Found proper voltage sent to pump but no water movement. Needs new circulation pump.; ordrng 1 DD93-01013A (Circulation pump)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 01
Near Garland, TX 75044
John
Job Details: 06/27/2023
Customer concern is dryer not heating. Confirmed no heat. Found open element causing no heat. Replaced element from truck stock. All checks good.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA 01
Near South Hill, WA 98373
Cameron M.
Job Details: 06/27/2023
Customer concern is that oven produces smoke when broiling food from bottom of console and contied smoking roughly 10-15 minutes after unit unplugged and gas turned off. Found heavy evidence of rodent activity and nesting under cook top of range. Customer declined further diagnostic service. Customer advised unit will be replaced. Collected 95+tax via card payment
We serviced a
GE DISHWASHER
Model GLD4560R00SS
Near Forney, TX 75126
Patrick
Job Details: 06/27/2023
"Customer concern, unit filling when not in use. Large amount of mold buildup inside unit. Found improper drain hose insertion. Corrected. Tested unit. Diction checks good."
We serviced a
LG WASHER-FRONTLOAD
Model WM3770HWA
Near Forney, TX 75126
Patrick
Job Details: 06/27/2023
Repaired and tested unit. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Puyallup, WA 98375
Cejay
Job Details: 06/27/2023
"Installed previously ordered sump and motor, preformed service cycle, all checks good."
We serviced a
GE DISHWASHER
Model GDT630PYM4FS
Near Milton, WA 98354
Cameron M.
Job Details: 06/27/2023
Installed previously ordered drain pump and inlet valve. Cycle tested unit. All checks good
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US 02
Near Sumner, WA 98391
Cameron M.
Job Details: 06/27/2023
"Customer concern is that washer leaks water during operation. Preformed visual inspection of unit found leaking inlet valves, causing water to continuously pool under unit. Needs new inlet valves. Cleaned up water. Advised customer not to restor water supply unit repair is performed. Follow up visit scheduled for 7/5 1-5; ordrng 1 DC97-15459H (VALVE WATER)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US 03
Near Puyallup, WA 98374
Cameron M.
Job Details: 06/27/2023
Customer concern is that washer produces smell. Found unit drain hose inserted in wall stand pipe to far. Causing unit to siphon during operation. Corrected drain hose and secured in place. Cycle tested unit. All checks good. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent.
We serviced a
KENMORE DISHWASHER
Model 66513109K902
Near Plano, TX 75093
John
Job Details: 06/26/2023
"Customer concern is DW leaking. Found seal on dispenser has failed. Bracket is severly rusted to the point that it will break in the process of removing it. Found 1x screw head missing due to rust and all others siezed in place causing them to break during disassembly. Needs new dispenser, bracket, and screws; ordrng 1 WPW10462232 (Dispenser bracket) and 6 WPW10177098 (Screw)s"
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.26912691
Near Plano, TX 75093
John
Job Details: 06/26/2023
Installed new timer and pressure switch. All checks good. Advised customer on the time differences for spin cycle dependant on cycle selected. Machine operating as designed.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model 11025132411
Near Dallas, TX 75206
Patrick
Job Details: 06/26/2023
"Customer concern, unit not draining. Found drain pump operating normally through several fill cycles. Door lock error code. Must replace lid lock. ; ordrng 1 W11307244 (Lid lock)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11029522800
Near Coppell, TX 75019
Lane
Job Details: 06/26/2023
Installed new lid switch and performed multiple function tests after repair. All functions checked good at time of.
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS01
Near Coppell, TX 75019
Lane
Job Details: 06/26/2023
Installed new switch harness and spark module. Performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6500EV/A3 01
Near Lakewood, WA 98499
Cameron M.
Job Details: 06/26/2023
"Customer concern is that dryer will intermittently not heat, unit will sit for minimum of one day then will start heating. Cycle tested unit. Found sticking element relay, causing unit intermittently not heat. Also found sticking idler pully, causing squealing noise during operation. Needs new main pcb and idler pully. Advised customer parts show out of stock. AHS TO SUPPLY. ; ordrng 1 DC93-00634A (IDLER PULLY) and 1 DC92-01896A (ASSY HOLDER PCB)"
We serviced a
GE DISHWASHER
Model GSD4000K00BB
Near Tacoma, WA 98404
Cameron M.
Job Details: 06/26/2023
"Installed previously ordered check ball,tower and screw. Cycle tested unit.all checks good"
We serviced a
GE RANGE
Model JGB720SEJ4SS
Near Dallas, TX 75227
Patrick
Job Details: 06/26/2023
Replaced oriface and burners. Tested unit. All checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WT1501CW
Near Mesquite, TX 75149
Patrick
Job Details: 06/26/2023
Customer concern unit displaying le. Confirmed. Found stator open. Must replace. ; ordrng 1 AJB73816004 (Stator)
We serviced a
FRIGIDAIRE RANGE
Model FFGF3051TSA
Near Forney, TX 75126
Patrick
Job Details: 06/26/2023
"Customer concern, door fell apart. Confirmed. Found handle screws came loose and door separated. Replaced screws. Tested unit. All checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW1
Near Wylie, TX 75098
John
Job Details: 06/26/2023
"Installed new control, bezel, and latch. While testing, found drain pump shorted causing it to ruin control board. Needs new control board and drain pump.; ordrng 1 W11543994 (Control board) and 1 W11399437 (Drain pump)"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 110.45081400
Near Plano, TX 75093
John
Job Details: 06/26/2023
Customer concern is washer will not drain. Upon arrival found unit full of water and uninstalled. Evacuated water from unit and tested. Found open winding on drain pump motor causing it to hum when called for. Needs new drain pump. Advised Customer that unit will need to be reinstalled before repair can be completed. ; ordrng 1 280187 (Drain pump)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB800VQ0
Near Puyallup, WA 98374
Cameron M.
Job Details: 06/26/2023
"Customer concern is that dryer not dying on sensor cycle. Preformed airflow test, failed (red). Preformed temperature checks.,in range. Cleaned moisture sensors. Advised customer dryer vent needs to be shortened. Advised customer dryer vent needs to be cleaned. Advised customer on regular loading practices"
We serviced a
GE RANGE
Model JBS360DM2WW
Near Puyallup, WA 98374
Cameron M.
Job Details: 06/26/2023
"Customer concern is that oven does not heat. Preformed visual inspection of elements, good. Found shorted terminal connection of bake element, causing unit to not heat. Preformed continuity test of elements,good. Needs terminal repair. Repaired power terminal on bake element. Cycle tested unit, all checks good"
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ9WW
Near Puyallup, WA 98375
Cameron M.
Job Details: 06/26/2023
"Customer concern is that washer intermittently sounds when not in use ,not draining, and not completing cycle. Checked stored errors via service mode. Found update required. Also found knob selection invalid x59 out of balance x29. Preformed update to correct cycle completion issues, and function issues when producing error. Cycle tested unit via drain and spin. Found faulty bearings in gearcase, causing louder than normal spin cycle. Also found stretched belt, causing unit to not achieve target rpm during spin cycle. Tested ui for proper function, failed, unit intermittently unresponsive to cycle selection.,causing difficulty selecting and running cycle. Needs new gearcase, belt, pully and main board. REQUIRES AUTH ; ordrng 1 WH22X35597 (MAIN CONTROL BOARD W/INSTRUCTIONS TL WASHER LE) and 1 WH03X33729 (PLATFORM BEARING RETAINER & FASTENERS) and 1 WH03X32097 (TRANSMISSION PULLEY & NUT) and 1 WH01X27538 (BELT DRIVE)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4
Near Eatonville, WA 98328
Cameron M.
Job Details: 06/26/2023
"Installed previously ordered drain pump and inlet valve. Cycle tested unit to best of abilities, as unit no hooked up to utilities. All checks good"
We serviced a
LG DRYER-ELECTRIC
Model DLG7301WE
Near Plano, TX 75093
John
Job Details: 06/26/2023
Customer concern is dryer will not heat. Found open high limit fuse causing no heat condition. Replaced fuses from truck stock. All checks good.; used 1 AGM30045804 (THERMISTOR) from stock
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSB6400kQ0
Near Dallas, TX 75218
Lane
Job Details: 06/26/2023
Customer stated washer won't drain or spin. Performed diagnostics found faulty motor. All other functions checked good at time of service.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Dallas, TX 75218
Lane
Job Details: 06/26/2023
Customer stated a error message f9 e1 displayed on dishwasher control panel. Performed function test found no obstruction in drain pump or hose. Wash motor radiating large amount of heat. Advised replacing sump assembly.; ordrng 1 W11414076 (Base pump)
We serviced a
MAYTAG DISHWASHER
Model MDBTT59AWB
Near Dallas, TX 75225
Lane
Job Details: 06/26/2023
Customer stated dishwasher won't start. Performed diagnostics found control panel not seated correctly and latch broken. Multiple buttons are inactive on panel. Latch assembly and panel need replacing.; ordrng 1 99002800 (Panel black) and 1 WPW10130695 (Latch assembly black)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Garland, TX 75040
Lane
Job Details: 06/26/2023
Customer stated washer gets out of balance regardless of load size. Performed diagnostics found faulty suspension and warn hub. Washplate didn't want to remove may need to be cut out.; ordrng 1 W10902814 (Washplate) and 1 W10528947 (Hub) and 1 W11130362 (Suspension)
We serviced a
LG WASHER-FRONTLOAD
Model WM3900HBA
Near Allen, TX 75002
Lane
Job Details: 06/26/2023
Installed new cold side mixing valve. Performed full function and leak test after repair. All functions checked good at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAB10
Near Lewisville, TX 75067
Lane
Job Details: 06/23/2023
Customer stated freezer door won't open. Performed diagnostics foumd door is frozen shut. Unit will haft to be defrosted before service can be performed. Rescheduled for Tuesday afternoon. ; schdld next appmnt for 6/27 TUE 1-5
We serviced a
LG DRYER-ELECTRIC
Model DLEX5101V
Near Rockwall, TX 75087
Patrick
Job Details: 06/23/2023
Replaced element tested unit. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV431AEP/XAA
Near Rockwall, TX 75032
Patrick
Job Details: 06/23/2023
Found broken belt. Replaced from truck stock. Tested unit all checks good. ; used 1 6602-001655 (Belt) from stock
We serviced a
FRIGIDAIRE COOKTOP
Model JP3030DJ3BB
Near Irving, TX 75038
Lane
Job Details: 06/23/2023
Customer stated right front doesn't work. Performed diagnostics found faulty burner and switch. All other functions checked good at time of service.; ordrng 1 WB30T10136 (Right front burner) and 1 WB24X40331 (Burner switch)
We serviced a
GE RANGE
Model PB96OSJ4SS
Near South Hill, WA 98375
Cameron M.
Job Details: 06/23/2023
"Customer concern is that glasstop is cracked. Found broken glasstop, causing difficulty using cooktop of range. Needs new glasstop. Advised customer parts show out of stock. REQUIRES AUTH. AHS TO SUPPLY. Second tech ; ordrng 1 WB62X26628 (RANGETOP GLASS ASM)"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Murphy, TX 75094
John
Job Details: 06/23/2023
"Installed new control, UI, and blower. All checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Irving, TX 75062
Lane
Job Details: 06/23/2023
Customer stated dishwasher leaks out of front tords the end of cycle. Performed multiple function tests. After the second rinse and fill the sink started to back up causing a overfill condition. Customer needs plumber to clear drain.
We serviced a
GE REFRIGERATOR
Model GNE21FFSKPFSS
Near Dallas, TX 75235
Lane
Job Details: 06/23/2023
Installed new defrost thermostat and heater. Confirmed cooling system operation after repair. Advised customer refrigerator will take 24hr to return to normal operation.
We serviced a
GE DISHWASHER
Model GDT545PSJ4SS
Near Puyallup, WA 98373
Cameron M.
Job Details: 06/23/2023
"Customer concern is that dishwasher requires object proped against unit to wash. Unit also errors. Found top frame misaligned, Causing unit to not latch. Realigned latch asm. Cycle tested unit and latch 10x all checks good. Collected 95+ tax via card payment."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WTW8040DW4
Near Rowlett, TX 75089
Patrick
Job Details: 06/23/2023
Found drain not secured. Found h/c reversed. Corrected both. All checks good.
We serviced a
GE DISHWASHER
Model GSD3660G00SS
Near Dallas, TX 75205
Lane
Job Details: 06/23/2023
Customer stated dishwasher doesn't fill with water. Preformed diagnostics found faulty solenoid causing issue. All other functions checked good at time of service.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV60M9900AV/A5
Near Mesquite, TX 75181
Patrick
Job Details: 06/23/2023
Replaced stator and mcu. Calibrated. Tested unit. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5057LW0
Near Fife, WA 98424
Cameron M.
Job Details: 06/23/2023
Customer concern is that washer does not latch to start cycle. Found broken latch causing unit to not start cycle. Needs new latch. Follow up visit scheduled for 7/5 8-12; ordrng 1 W11513248 (LATCH)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model GHW9400PL0
Near Lake Tapps, WA 98391
Cameron M.
Job Details: 06/23/2023
"Installed previously ordered door boot, hose and seal. Cycle tested unit. All checks good"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7500GC2
Near Forney, TX 75126
Patrick
Job Details: 06/23/2023
"Customer concern, unit loud at times. F7e8 f2e1 motor over temp, stuck key. Ran calibration, good. Ran svc diagnostics. Good complete. Noise from impellar during agitate with drum empty. Ran towels cycle under load. All checks good."
We serviced a
SAMSUNG WALL OVEN
Model NQ70M7770DG/AA
Near Dallas, TX 75212
Lane
Job Details: 06/23/2023
Customer stated oven djsplay stopped working. Customer had power turned off for several days. Power was restored at time of service and display functions correctly. All other functions checked good at time of service. Advised customer to contact warranty company back if problem happens again. ; O-emld tckt
We serviced a
MAYTAG WASHER-TOPLOAD
Model MTW6600TQ0
Near Dallas, TX 75287
John
Job Details: 06/23/2023
Installed new inlet assy. All checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LER4634EQ0
Near Dallas, TX 75287
John
Job Details: 06/23/2023
"Installed new timer. Motor still not recieving power. Found grounded element causing element to heat with 120v and no motor movement as well as thermal fuse open. Replaced fuse and element from truck stock. All checks good.; used 1 WP3392519 (FUSE-THRML), and 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FLCE7522AW3
Near Carrollton, TX 75006
John
Job Details: 06/23/2023
Installed new suspension rods and cap. All checks good.
We serviced a
FRIGIDAIRE RANGE
Model FGF316BSA
Near Farmers Branch, TX 75234
Lane
Job Details: 06/23/2023
Customer stated oven won't heat. Performed diagnostics found faulty ignitor. Replaced ignitor and performed full function test. All functions checked good at time of service.; used 1 Wb13k21 (Ignitor) from stock
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS00
Near Murphy, TX 75094
Lane
Job Details: 06/23/2023
Customer stated control panel will randomly cycle through options by itself. Preformed diagnostics found control panel is shorted. All other functions checked good at time of service. ; ordrng 1 W11428578 (Control panel)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45T3200AW/A4 01
Near Lakewood, WA 98499
Cameron M.
Job Details: 06/23/2023
"Installed previously ordered belt. Cycle tested unit, found clutch does not fully disengage during spin cycle. Causing grinding noise during operation. Needs new clutch. Advised customer part shows out of stock. May take time. REQUIRES AUTH ; ordrng 1 DC97-16984C (ASSY CLUTCH-MODULE;SPRING CLUTCH,SPRING), states that autho needed"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW3505FW1
Near Graham, WA 98338
Cameron M.
Job Details: 06/23/2023
"Customer concern is that washer does sagging. Found broken hinge pin,Causing door to drop and not align properly. Needs new hinge and caps. Follow up visit scheduled for 7/3 8-12; ordrng 1 WPW10208415 (HINGE) and 4 WPW10208398 (CAP)s"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model CEM2940TQ1
Near Graham, WA 98338
Cameron M.
Job Details: 06/23/2023
"Customer concern is that dryer drum Seal failed. Tenant unable to provide machine service key. Was provided quarters for testing. Found drum seal improperly installed causing drum to not form adequate seal to retain heat required for optimal drying. Drum seal glued to rear bulkhead, resulting in rear bulkheads required replacement due to in ability to remove all adhesive used to glue seal without causing heavy damage and rust issues. Needs new drum seal and rear bulkhead. Returned remainder of unused quarters to tenant. Contacted property owner via phone for approval. Customer declined repair at this time. Collected 95+tax"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11045986404
Near Tacoma, WA 98445
Cameron M.
Job Details: 06/22/2023
Customer concern is that washer does not close. Advised customer door hinge loose and will need to be lifted slightly. Advised customer door hinge NLA no repair available.
We serviced a
BOSCH DISHWASHER
Model SHX68T56UC/09
Near Allen, TX 75002
Lane
Job Details: 06/22/2023
Customer stated dishwasher displayed e09. Preformed diagnostics found faulty heat pump. All other functions checked good at time of service. ; ordrng 1 12008381 (Heatpump)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED7230HW0
Near Mesquite, TX 75150
Patrick
Job Details: 06/22/2023
"Customer concern, door not closing. Found door hinges bent. Must replace. ; ordrng 2 W11551301 (Door hinge)s"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11020872990
Near Garland, TX 75044
Patrick
Job Details: 06/22/2023
"Customer concern, unit stopped draining. Found timer malfunctioning. Must replace. ; ordrng 1 WP3953248 (Timer)"
We serviced a
GE WASHER-TOPLOAD
Model GTW500ASN2WS
Near Dallas, TX 75227
Patrick
Job Details: 06/22/2023
"Customer concern, unit makes grinding noise during use. Ran drain spin empty. Checks good. Ran rinse and spin under load of towels. All checks good at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Carrollton, TX 75007
Lane
Job Details: 06/22/2023
Customer stated dishwasher doesn't and has poor wash quality. Performed diagnostics confirmed supply voltage good. Heater has failed causing issue. All other functions checked good at time of service. ; ordrng 1 W10518394 (Element)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4800XQ3
Near Carrollton, TX 75007
John
Job Details: 06/22/2023
"Installed new motor. Unit still will not start. Thermal fuse, push to start button, door switch, and incoming voltage all check good. Found timer only supplying 60 volts to motor. Needs new timer.; ordrng 1 WP3979618 (Timer)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GEW9200LW1
Near Carrollton, TX 75007
John
Job Details: 06/22/2023
Cuatomer concern is dryer not heating. Found open element. Replaced element from truck stock. All checks good.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Puyallup, WA 98374
Cameron M.
Job Details: 06/22/2023
"Customer concern is that washer does not drain and spin, not filling. Found f7e4(Basket Re-engagement Failure) f6e3(Communication Error: ACU Cannot Hear MCU) f0e5(Off Balance Load) f0e7(Load Detected When Running Clean Washer Cycle).. inspected drive system components. Found broken slider, causing unit to not shift. Also found damaged rotor, caused by broken slider. Also found main control failing to send or receive communication signal to ui, causing unit to intermittently not respond to customers imput. Needs new main control, ui,slider and rotor. Requires auth. Advised that part out of stock, AHS take time to get parts.; ordrng 1 W11478526 (PANEL-UI) and 1 W11419171 (CNTRL-ELEC) and 1 W10734521 (SLIDER) and 1 W10915701 (ROTOR)"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11045986404
Near Tacoma, WA 98445
Cameron M.
Job Details: 06/22/2023
Installed previously ordered door boot. Cycle tested unit 3x. All checks good. Collected remainder balance in cash payment customer declined to retain old part.
We serviced a
ROPER WASHER-TOPLOAD
Model RAB1121EW1
Near Irving, TX 75062
Lane
Job Details: 06/22/2023
Customer stated washer made a banging noise. Performed function test. Checked case alignment. Performed two test cycles with load. All functions checked good at time of service.