Service History 34 - RPS Appliance Repair

We serviced a

MAYTAG DRYER-ELECTRIC

Model MDE2301AYW

Near Spanaway, WA 98387

Cejay

Job Details: 06/29/2023

Customer concern is dryer is not starting after moving unit. Door switch good. Both thermal fuses good. Time test good. Start button test good. L1 TO L2 240V but loss of neutral at outlet. Advised customer electrian is needed for power supply issue.

We serviced a

BOSCH DISHWASHER

Model SHX68T56UC/09

Near Allen, TX 75002

Lane

Job Details: 06/28/2023

Installed new heat pump and ran test cycle to confirm operation. Heater is working at time of service.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5057LW0

Near Puyallup, WA 98374

Cameron M.

Job Details: 06/28/2023

"Customer concern is that washer produces noise during beginning of cycle. Cycle tested unit multiple times. Found no defect. Inspected drive components, good found no mechanical defects at time of arrival. Unit operating as designed. Advised customer to monitor and call if issues persist."

We serviced a

FRIGIDAIRE DISHWASHER

Model FDBB2040FC2

Near Plano, TX 75093

Chad A.

Job Details: 06/28/2023

Customer concern that dishwasher leaking water. During testing found water valve not shutting off completely when de-energized and door gasket not making a good seal. Need water valve and door gasket for repair. ; ordrng 1 154827601 (Gasket-tub) and 1 154637401 (Water valve)

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW8300SW04

Near Dallas, TX 75231

Patrick

Job Details: 06/28/2023

"Customer concern, unit made very loud noise then stopped turning. Confirmed basket heavily damaged. Must replace total drive system and door bellows. AHS to supply NLA parts.; ordrng 1 8540451 (Basket) and 1 280251 (Rear outer tub) and 1 WPW10283361 (Drive nut) and 1 WP8540088C (Drive pulley) and 1 WP8540101 (Belt) and 1 WPW10111435 (Bellow), states that autho needed"

We serviced a

KENMORE DISHWASHER

Model 66512772K313

Near University Place, WA 98466

Cejay

Job Details: 06/28/2023

Customer concern is that dishwasher sometimes dose not work very well.previously had user board replaced as it was not working and spray arms. No stored error codes. Preformed service cycle 6-4 error after cycle. Incoming water temperature 114.8. Found weak wash pump causing poor water presure and poor wash performance. Needs new sump and motor also needs main control for 6-4 error. Requires auth.; ordrng 1 W10894668 (MOTOR-PUMP) and 1 W10866118 (CNTRL-ELEC)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW

Near Dallas, TX 75228

Patrick

Job Details: 06/28/2023

"Customer concern, unit not filling. Confirmed. Very slow dribble during fill. Pressure good to inlet valve. Replace inlet valve from preorder. Tested unit. All checks good."

We serviced a

GE DISHWASHER

Model GDF530PGM4WW

Near Lakewood, WA 98498

Cejay

Job Details: 06/28/2023

Customer concern is that dishwasher turns on but dose not wash. F56 drain pump error. Verified operation of inlet valve and wash motor. Found stripped drain pump causing unit not to drain and producing noise. Also found signs of wear from wash motor. Needs new drain pump and wash motor. Follow up scheduled for 07/6 1-5pm; ordrng 1 WD19X25461 (DRAIN PUMP ASM) and 1 WD19X25700 (WASH PUMP SERVICE KIT)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 06/28/2023

"Customer concern is that dishwasher intermittently does not drain and complete cycle. Found F9e1(not draining) via service mode. Cycle tested unit, found main control failing to send voltage to drain pump, causing unit to not drain and complete. Also found dead spot in drain pump, after preforming stress test ,causing unit to not drain and complete. Needs new main control and drain pump. ; ordrng 1 W11412291 (PUMP-DRAIN) and 1 W11410066 (CNTRL-ELEC)"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5000AW/A211

Near Garland, TX 75040

Patrick

Job Details: 06/28/2023

"Customer concern, unit does not spin. Drain trap clear. 5e drain and de door open errors stored. Good spin empty. Corrected drain tube insertion at wall drain. Tested under load. Good fill, good tumble, good spin. All checks good."

We serviced a

FRIGIDAIRE DRYER-ELECTRIC

Model FEQ1442ES1

Near Sumner, WA 98390

Cameron M.

Job Details: 06/28/2023

"Customer concern is that dryer takes multiple cycles to dry clothes. Preformed airflow test, failed (red). Preformed temperature checks, in range. Found no mechanical defects at time of arrival. Advised customer dryer vent needs to be cleaned asap. Advised customer to monitor and call if issues persist"

We serviced a

GE RANGE

Model JBP26W0B1WW

Near DuPont, WA 98327

Cejay

Job Details: 06/28/2023

Reconsteucted door handle with previously ordered parts and verfied repair and functionality of door operation with customer

We serviced a

MAYTAG DRYER-ELECTRIC

Model MDE6700AYW

Near Dallas, TX 75252

Lane

Job Details: 06/28/2023

Installed new idler belt and rollers. Performed function test after repair. All function checked good at time of service.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW7232HW0

Near Sachse, TX 75048

Chad A.

Job Details: 06/28/2023

Custom concern washer will not agitate and very noisy. During inspection found wash plate splines to be stripped and not secure to gear case shaft. Gear case OK. Need wash plate for repair. ; ordrng 1 W10902814 (Washplate)

We serviced a

KENMORE RANGE

Model 790.74233310

Near Allen, TX 75002

Chad A.

Job Details: 06/28/2023

Customer stated that oven will not lite. Tested and found ignitor not drawing enough to open safety valve. Replaced ignitor and cycled bake to test. All working properly. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW3

Near McKinney, TX 75071

Chad A.

Job Details: 06/28/2023

Replaced washer lid and tested OK. No other failures found.

We serviced a

WHIRLPOOL RANGE

Model WFC315S0JS0

Near Eatonville, WA 98328

Cejay

Job Details: 06/28/2023

"Installed previously ordered LR burner, cycle tested burner all checks good."

We serviced a

KENMORE DISHWASHER

Model 51715182400

Near Rockwall, TX 75087

Patrick

Job Details: 06/28/2023

"Customer concern, unit not draining. Confirmed. Found broken impeller. Must replace drain pump. Cleared residual water, left unit unplugged. ; ordrng 1 A00126501 (Drain pump)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2418US1A

Near Rockwall, TX 75032

Patrick

Job Details: 06/28/2023

"Customer concern, unit not getting water. Confirmed. Drain pump energizes but never progresses past that point. Rah svc cycle. Good fill, good dispenser, no spray from motor good 120vac to motor. Must replace motor; ordrng 1 154844301 (Motor)"

We serviced a

LG DRYER-ELECTRIC

Model DLEX5101V

Near Dallas, TX 75230

John

Job Details: 06/28/2023

Customer concern is dryer making loud squeeling noise. Confirmed noise. Found 2x rollers worn and squeeling. Replaced rollers from truck stock. All checks good.; used 1 AGM75510755 (ROLLER ASSEMBLY (2 PACK)) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model DUL240XTPS6

Near Coppell, TX 75019

Lane

Job Details: 06/28/2023

Installed valve and performed multiple function and leak tests after. All functions checked good at time of service. ; used 1 41045 (Dishwasher hose kit) from stock

We serviced a

JENN-AIR WALL OVEN

Model JJW2830DP01

Near Coppell, TX 75019

Lane

Job Details: 06/28/2023

Performed full function test on oven after repair. Both upper and lower ovens function correctly. Found lower pan in upper oven sagging down due to warpage. If pan makes contact with element a direct short can accure and premature element failure. Oven liner is non serviceable. Both ovens are within acceptable heat ranges for calibration. All functions checked good at time of service.

We serviced a

SAMSUNG DISHWASHER

Model DW80H9930US/AA

Near Carrollton, TX 75007

Lane

Job Details: 06/28/2023

Customer stated dishwasher gives fault code 7e. Customer also stated his issue has been repaired multiple times. Performed diagnostics found faulty water wall motor. Motor with rail and vane need replacing All other functions checked good at time of service.; ordrng 1 DD97-00216A (Assembly cover nozzle) and 1 DD97-00239A (Rail assembly) and 1 DD97-00206A (Assy vane)

We serviced a

KENMORE DISHWASHER

Model 66513273K116

Near Carrollton, TX 75006

Lane

Job Details: 06/28/2023

"Customer stated dishwasher will not start cycle. Performed diagnostics found codes for draining issues and stuck/shorted key. Start button is unresponsive in both diagnostic cycle and normal use. Control panel needs to be replaced, Main control may have been damaged by shorted key. ; ordrng 1 WPW10380077 (Panel black) and 1 WPW10333391 (User control board) and 1 W10595569 (Main control)"

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW5500FW0

Near Farmers Branch, TX 75234

Lane

Job Details: 06/28/2023

Customer stated washer gave fault code f9 e1. Performed diagnostics found drain pump clogged with foreign material. Cleaned pump and performed full function test after repair. All functions checked good at time of service.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF220ANW/XAA

Near Fircrest, WA 98466

Cameron M.

Job Details: 06/28/2023

"Customer concern is that washer does not run cycle on any cycle but quick wash. Found dsx5(door switch) ,1e(3e)(no spin), dc(unbalanced). Attempted cycle test of unit via heavy duty cycle, failed. Unit will lock doorthen stand idle. Attempted rinse and spin, fail unit will fill basket stand idle. Verified unit only complete cycle in quick wash cycle. faulty main control, not sending or receiving single voltage from mems sensor causing unit to not run cycle. Also found user board, failure, causing intermittent inability to select cycle. Needs new main and sub pcb and hall sensor. Advised customer parts show NLA. AHS TO SUPPLY ; ordrng 1 DC31-00098A (MOTOR BLDC-ASSY HALL SENSOR) and 1 DC92-00301J (PCB MAIN) and 1 Dc92-00303a (SUB PCB)"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED8OOOBW9

Near Tacoma, WA 98446

Cameron M.

Job Details: 06/28/2023

"Customer concern is that dryer adds time to dry cycle, prematurely stops cycle, and vent light comes on. Unable to test venting as customer disconnected from wall and unit does not fit in location. Test all other functions of dryer. Found no mechanical defects at time of arrival. Cleaned and calibrated moisture sensor. Advised by customer duct is due to be cleaned today. Advised customer to use unit if issues persist. Call for return visit."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB955FC2

Near Graham, WA 98338

Cejay

Job Details: 06/28/2023

"Customer concern is that dryer is taking multiple cycles to dry and intermittenly produces noise on heavy duty cycle. Preformed airflow test pass. Pulled error codes F4E5, preformed temperature checks in range. Increased customer focused dryness level. Customer instruct on mixed loads and moisture sensor operations. Found noise coming from steam valve normal operation. No mechanical or component failures at time of service."

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50R5400AV/US 02

Near Graham, WA 98338

Cejay

Job Details: 06/28/2023

"Customer concern is that washer keeps showing 4c error and is making a noise durring fill. Confirmed customer concern noise from fill valve. Installed new inlet valve, cycle tested washer no leaks no 4c error. Advised customer hot water supply vavle has small leak. All checks good."

We serviced a

GE WASHER-FRONTLOAD

Model GFW650SPN0SN

Near Rockwall, TX 75087

Patrick

Job Details: 06/28/2023

"Customer concern, unit makes loud whining noise assy beginning of cycle. Must replace inlet valve. ; ordrng 1 WH23X29553 (Inlet valve)"

We serviced a

KENMORE WASHER-TOPLOAD

Model 79631433710

Near Spanaway, WA 98387

Cameron M.

Job Details: 06/27/2023

"Customer concern is that washer produces grinding noise during operation, not draining. Cycle tested unit unit via rinse and spin. Verified customer concern of grinding noise. Found cracked and broken rotor, causing poor engagement with gearcase. Also found broken and cracked shifter asm, causing grinding noise and causing unit to not achieve target rpm during spin cycle. Also found stripped washplate, causing unit to not wash properly. Needs new gearcase, rotor and washplate . Customer declined repair at this time. Collected 95+tax via"

We serviced a

KENMORE RANGE

Model 79072333012

Near Garland, TX 75043

Patrick

Job Details: 06/27/2023

"Customer concern, bake not functioning. Confirmed. Found failed igniter. Replaced igniter from truck stock. Tested unit. All checks good. ; used 1 Wb13k21 (Igniter) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM704ESS0

Near Plano, TX 75093

John

Job Details: 06/27/2023

Customer concern is DW lower rack is broken. Found left rail on lower rack has failed and come apart. Needs new lower left rail.; ordrng 1 W10822165 (Lower rack left rail)

We serviced a

AMANA DISHWASHER

Model ADB1600AWB1

Near Carrollton, TX 75007

John

Job Details: 06/27/2023

Installed new console. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW7500GW2

Near Garland, TX 75041

Patrick

Job Details: 06/27/2023

"Customer concern, unit won't start cycle. F5e2, f5e3, f5e1, f0e3. Lid lock error codes. Cleared. Teted unit. Good test. Must replace lid lock. ; ordrng 1 W10861642 (Lid lock)"

We serviced a

MAYTAG RANGE

Model MGR4452BDB

Near Irving, TX 75063

John

Job Details: 06/27/2023

Customer concern is several buttons on oven controls do not work. Confirmed several buttons not responding when pressed. Needs new control board. AHS to supply NLA part.; ordrng 1 74009908 (Control with overlay)

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5000AW/A2 11

Near Graham, WA 98338

Cejay

Job Details: 06/27/2023

"Customer concern is that washer stopped mid cycle but wont start a cycle. Pulled error codes AE6 repeating. No response from UI can not service mode component checks AE6 error persistent. Failed inverter board causing AE6 error, possibly caused main control failure. Customer declined repair at time of service."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF510PAYS6

Near Spanaway, WA 98387

Cameron M.

Job Details: 06/27/2023

"Customer concern is that dishwasher door doesn't close, unit doesn't wash. Found door catch misaligned, causing door to drop open and not allow unit to run cycle. Realigned catch. Cycle tested unit 5x. Call checks good. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent."

We serviced a

LG DRYER-ELECTRIC

Model DLEX3370R

Near Spanaway, WA 98387

Cejay

Job Details: 06/27/2023

"Customer concern is that dryer is making a noise durring operation. Found failed RF roller causing noise durring operation. Installed new rollers , cycle tested dryer all checks good.; used 1 AGM75510755 (ROLLER ASSEMBLY (2 PACK)) from stock"

We serviced a

GE DISHWASHER

Model PDWT580R10SS

Near Dallas, TX 75244

John

Job Details: 06/27/2023

Customer concern is DW cleaning poorly and liquid soap is not being washed out if dispenser. Ran test cycle and found upper wash arm is cracked causing slow spin action and lack of water pressure. Needs new upper spray arm.; ordrng 1 WD22X10066 (Upper wash arm)

We serviced a

KENMORE DRYER-ELECTRIC

Model 79681983410

Near Rowlett, TX 75089

John

Job Details: 06/27/2023

Installed new idler pulley and rollers sent by Sears. All checks good.

We serviced a

GE DRYER-ELECTRIC

Model GFDN110EL0WW

Near Mesquite, TX 75181

Patrick

Job Details: 06/27/2023

"Customer concern, unit takes several cycles to dry clothes, clothing gets stuck and torn. Unit failed air test. Found cracked upper bearing mount. ; ordrng 1 WE14M124 (Upper bearing mount) and 2 WE1M1067 (Bearing green)s and 2 WE1M504 (Bearing white)s"

We serviced a

WHIRLPOOL RANGE

Model GR448LXPS0

Near Dallas, TX 75217

Patrick

Job Details: 06/27/2023

"Customer concern, bake not functioning, rf burner always on high, oven door not closing all the way. Confirmed all, element good, good 230vac to unit and element. Temp sensor reading jumping inconsistently. Must replace sw, sensor, door hinges and interior bulb.; ordrng 1 WP9758060 (Rf infinite sw) and 1 WPW10181986 (Oven sensor) and 1 WPW10571723 (Halogen bulb) and 2 WPW10299225 (Door hinges)s"

We serviced a

AMANA DRYER-ELECTRIC

Model NED4655EW1

Near Spanaway, WA 98387

Cejay

Job Details: 06/27/2023

"Customer concern is that dryer is making a noise. Preformed airflow test failed (yellow). Found debris in drum felt causing noise. Removed debris, cycle tested dryer all checks good. Advised customer vents need service."

We serviced a

SAMSUNG RANGE

Model NE59T4311SS/AA

Near Tacoma, WA 98467

Cejay

Job Details: 06/27/2023

"Customer concern is that oven is not maintaining temps. Confrimed 240v to unit. Continuity at both bake and broil elements. Temperature checks show oven temp low and outside of range, needs new main control and temperature sensor. Advised requires auth. ; ordrng 1 DE94-03926A (ASSY PCB EEPROM) and 1 DG32-00002B (SENSOR-THERMISTOR)"

We serviced a

GE RANGE

Model JBS60DF1WW

Near Tacoma, WA 98405

Cejay

Job Details: 06/27/2023

"Installed previously ordered RF burner. Hot cooktop light off. cycle tested burner, hot cooktop loght comes on, light turns off after cool down. All checks good."

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ1

Near Dallas, TX 75233

Patrick

Job Details: 06/27/2023

"Customer concern, burners don't regulate temperature. Confirmed. Found 3 burned infinite switches. Must replace. ; ordrng 1 WPW10434452 (Lf infinite sw) and 3 WP3149404 (Infinite sw)s"

We serviced a

SAMSUNG DISHWASHER

Model DW80R7060US/AA

Near Wylie, TX 75098

John

Job Details: 06/27/2023

Customer concern is DW fills but will not wash. Found unit filling properly but circulation pump never engages. Found proper voltage sent to pump but no water movement. Needs new circulation pump.; ordrng 1 DD93-01013A (Circulation pump)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EW/A2 01

Near Garland, TX 75044

John

Job Details: 06/27/2023

Customer concern is dryer not heating. Confirmed no heat. Found open element causing no heat. Replaced element from truck stock. All checks good.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock

We serviced a

SAMSUNG RANGE

Model NX58H5600SS/AA 01

Near South Hill, WA 98373

Cameron M.

Job Details: 06/27/2023

Customer concern is that oven produces smoke when broiling food from bottom of console and contied smoking roughly 10-15 minutes after unit unplugged and gas turned off. Found heavy evidence of rodent activity and nesting under cook top of range. Customer declined further diagnostic service. Customer advised unit will be replaced. Collected 95+tax via card payment

We serviced a

GE DISHWASHER

Model GLD4560R00SS

Near Forney, TX 75126

Patrick

Job Details: 06/27/2023

"Customer concern, unit filling when not in use. Large amount of mold buildup inside unit. Found improper drain hose insertion. Corrected. Tested unit. Diction checks good."

We serviced a

LG WASHER-FRONTLOAD

Model WM3770HWA

Near Forney, TX 75126

Patrick

Job Details: 06/27/2023

Repaired and tested unit. All checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Puyallup, WA 98375

Cejay

Job Details: 06/27/2023

"Installed previously ordered sump and motor, preformed service cycle, all checks good."

We serviced a

GE DISHWASHER

Model GDT630PYM4FS

Near Milton, WA 98354

Cameron M.

Job Details: 06/27/2023

Installed previously ordered drain pump and inlet valve. Cycle tested unit. All checks good

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50R5200AW/US 02

Near Sumner, WA 98391

Cameron M.

Job Details: 06/27/2023

"Customer concern is that washer leaks water during operation. Preformed visual inspection of unit found leaking inlet valves, causing water to continuously pool under unit. Needs new inlet valves. Cleaned up water. Advised customer not to restor water supply unit repair is performed. Follow up visit scheduled for 7/5 1-5; ordrng 1 DC97-15459H (VALVE WATER)"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6100AC/US 03

Near Puyallup, WA 98374

Cameron M.

Job Details: 06/27/2023

Customer concern is that washer produces smell. Found unit drain hose inserted in wall stand pipe to far. Causing unit to siphon during operation. Corrected drain hose and secured in place. Cycle tested unit. All checks good. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent.

We serviced a

KENMORE DISHWASHER

Model 66513109K902

Near Plano, TX 75093

John

Job Details: 06/26/2023

"Customer concern is DW leaking. Found seal on dispenser has failed. Bracket is severly rusted to the point that it will break in the process of removing it. Found 1x screw head missing due to rust and all others siezed in place causing them to break during disassembly. Needs new dispenser, bracket, and screws; ordrng 1 WPW10462232 (Dispenser bracket) and 6 WPW10177098 (Screw)s"

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.26912691

Near Plano, TX 75093

John

Job Details: 06/26/2023

Installed new timer and pressure switch. All checks good. Advised customer on the time differences for spin cycle dependant on cycle selected. Machine operating as designed.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model 11025132411

Near Dallas, TX 75206

Patrick

Job Details: 06/26/2023

"Customer concern, unit not draining. Found drain pump operating normally through several fill cycles. Door lock error code. Must replace lid lock. ; ordrng 1 W11307244 (Lid lock)"

We serviced a

KENMORE WASHER-TOPLOAD

Model 11029522800

Near Coppell, TX 75019

Lane

Job Details: 06/26/2023

Installed new lid switch and performed multiple function tests after repair. All functions checked good at time of.

We serviced a

KITCHENAID COOKTOP

Model KCGS550ESS01

Near Coppell, TX 75019

Lane

Job Details: 06/26/2023

Installed new switch harness and spark module. Performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45K6500EV/A3 01

Near Lakewood, WA 98499

Cameron M.

Job Details: 06/26/2023

"Customer concern is that dryer will intermittently not heat, unit will sit for minimum of one day then will start heating. Cycle tested unit. Found sticking element relay, causing unit intermittently not heat. Also found sticking idler pully, causing squealing noise during operation. Needs new main pcb and idler pully. Advised customer parts show out of stock. AHS TO SUPPLY. ; ordrng 1 DC93-00634A (IDLER PULLY) and 1 DC92-01896A (ASSY HOLDER PCB)"

We serviced a

GE DISHWASHER

Model GSD4000K00BB

Near Tacoma, WA 98404

Cameron M.

Job Details: 06/26/2023

"Installed previously ordered check ball,tower and screw. Cycle tested unit.all checks good"

We serviced a

GE RANGE

Model JGB720SEJ4SS

Near Dallas, TX 75227

Patrick

Job Details: 06/26/2023

Replaced oriface and burners. Tested unit. All checks good.

We serviced a

LG WASHER-FRONTLOAD

Model WT1501CW

Near Mesquite, TX 75149

Patrick

Job Details: 06/26/2023

Customer concern unit displaying le. Confirmed. Found stator open. Must replace. ; ordrng 1 AJB73816004 (Stator)

We serviced a

FRIGIDAIRE RANGE

Model FFGF3051TSA

Near Forney, TX 75126

Patrick

Job Details: 06/26/2023

"Customer concern, door fell apart. Confirmed. Found handle screws came loose and door separated. Replaced screws. Tested unit. All checks good."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW6230HW1

Near Wylie, TX 75098

John

Job Details: 06/26/2023

"Installed new control, bezel, and latch. While testing, found drain pump shorted causing it to ruin control board. Needs new control board and drain pump.; ordrng 1 W11543994 (Control board) and 1 W11399437 (Drain pump)"

We serviced a

KENMORE WASHER-FRONTLOAD

Model 110.45081400

Near Plano, TX 75093

John

Job Details: 06/26/2023

Customer concern is washer will not drain. Upon arrival found unit full of water and uninstalled. Evacuated water from unit and tested. Found open winding on drain pump motor causing it to hum when called for. Needs new drain pump. Advised Customer that unit will need to be reinstalled before repair can be completed. ; ordrng 1 280187 (Drain pump)

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB800VQ0

Near Puyallup, WA 98374

Cameron M.

Job Details: 06/26/2023

"Customer concern is that dryer not dying on sensor cycle. Preformed airflow test, failed (red). Preformed temperature checks.,in range. Cleaned moisture sensors. Advised customer dryer vent needs to be shortened. Advised customer dryer vent needs to be cleaned. Advised customer on regular loading practices"

We serviced a

GE RANGE

Model JBS360DM2WW

Near Puyallup, WA 98374

Cameron M.

Job Details: 06/26/2023

"Customer concern is that oven does not heat. Preformed visual inspection of elements, good. Found shorted terminal connection of bake element, causing unit to not heat. Preformed continuity test of elements,good. Needs terminal repair. Repaired power terminal on bake element. Cycle tested unit, all checks good"

We serviced a

GE WASHER-TOPLOAD

Model GTW460ASJ9WW

Near Puyallup, WA 98375

Cameron M.

Job Details: 06/26/2023

"Customer concern is that washer intermittently sounds when not in use ,not draining, and not completing cycle. Checked stored errors via service mode. Found update required. Also found knob selection invalid x59 out of balance x29. Preformed update to correct cycle completion issues, and function issues when producing error. Cycle tested unit via drain and spin. Found faulty bearings in gearcase, causing louder than normal spin cycle. Also found stretched belt, causing unit to not achieve target rpm during spin cycle. Tested ui for proper function, failed, unit intermittently unresponsive to cycle selection.,causing difficulty selecting and running cycle. Needs new gearcase, belt, pully and main board. REQUIRES AUTH ; ordrng 1 WH22X35597 (MAIN CONTROL BOARD W/INSTRUCTIONS TL WASHER LE) and 1 WH03X33729 (PLATFORM BEARING RETAINER & FASTENERS) and 1 WH03X32097 (TRANSMISSION PULLEY & NUT) and 1 WH01X27538 (BELT DRIVE)"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA52M7750AV/A4

Near Eatonville, WA 98328

Cameron M.

Job Details: 06/26/2023

"Installed previously ordered drain pump and inlet valve. Cycle tested unit to best of abilities, as unit no hooked up to utilities. All checks good"

We serviced a

LG DRYER-ELECTRIC

Model DLG7301WE

Near Plano, TX 75093

John

Job Details: 06/26/2023

Customer concern is dryer will not heat. Found open high limit fuse causing no heat condition. Replaced fuses from truck stock. All checks good.; used 1 AGM30045804 (THERMISTOR) from stock

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model LSB6400kQ0

Near Dallas, TX 75218

Lane

Job Details: 06/26/2023

Customer stated washer won't drain or spin. Performed diagnostics found faulty motor. All other functions checked good at time of service.

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Dallas, TX 75218

Lane

Job Details: 06/26/2023

Customer stated a error message f9 e1 displayed on dishwasher control panel. Performed function test found no obstruction in drain pump or hose. Wash motor radiating large amount of heat. Advised replacing sump assembly.; ordrng 1 W11414076 (Base pump)

We serviced a

MAYTAG DISHWASHER

Model MDBTT59AWB

Near Dallas, TX 75225

Lane

Job Details: 06/26/2023

Customer stated dishwasher won't start. Performed diagnostics found control panel not seated correctly and latch broken. Multiple buttons are inactive on panel. Latch assembly and panel need replacing.; ordrng 1 99002800 (Panel black) and 1 WPW10130695 (Latch assembly black)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX655DW1

Near Garland, TX 75040

Lane

Job Details: 06/26/2023

Customer stated washer gets out of balance regardless of load size. Performed diagnostics found faulty suspension and warn hub. Washplate didn't want to remove may need to be cut out.; ordrng 1 W10902814 (Washplate) and 1 W10528947 (Hub) and 1 W11130362 (Suspension)

We serviced a

LG WASHER-FRONTLOAD

Model WM3900HBA

Near Allen, TX 75002

Lane

Job Details: 06/26/2023

Installed new cold side mixing valve. Performed full function and leak test after repair. All functions checked good at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAB10

Near Lewisville, TX 75067

Lane

Job Details: 06/23/2023

Customer stated freezer door won't open. Performed diagnostics foumd door is frozen shut. Unit will haft to be defrosted before service can be performed. Rescheduled for Tuesday afternoon. ; schdld next appmnt for 6/27 TUE 1-5

We serviced a

LG DRYER-ELECTRIC

Model DLEX5101V

Near Rockwall, TX 75087

Patrick

Job Details: 06/23/2023

Replaced element tested unit. All checks good.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV431AEP/XAA

Near Rockwall, TX 75032

Patrick

Job Details: 06/23/2023

Found broken belt. Replaced from truck stock. Tested unit all checks good. ; used 1 6602-001655 (Belt) from stock

We serviced a

FRIGIDAIRE COOKTOP

Model JP3030DJ3BB

Near Irving, TX 75038

Lane

Job Details: 06/23/2023

Customer stated right front doesn't work. Performed diagnostics found faulty burner and switch. All other functions checked good at time of service.; ordrng 1 WB30T10136 (Right front burner) and 1 WB24X40331 (Burner switch)

We serviced a

GE RANGE

Model PB96OSJ4SS

Near South Hill, WA 98375

Cameron M.

Job Details: 06/23/2023

"Customer concern is that glasstop is cracked. Found broken glasstop, causing difficulty using cooktop of range. Needs new glasstop. Advised customer parts show out of stock. REQUIRES AUTH. AHS TO SUPPLY. Second tech ; ordrng 1 WB62X26628 (RANGETOP GLASS ASM)"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Murphy, TX 75094

John

Job Details: 06/23/2023

"Installed new control, UI, and blower. All checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Irving, TX 75062

Lane

Job Details: 06/23/2023

Customer stated dishwasher leaks out of front tords the end of cycle. Performed multiple function tests. After the second rinse and fill the sink started to back up causing a overfill condition. Customer needs plumber to clear drain.

We serviced a

GE REFRIGERATOR

Model GNE21FFSKPFSS

Near Dallas, TX 75235

Lane

Job Details: 06/23/2023

Installed new defrost thermostat and heater. Confirmed cooling system operation after repair. Advised customer refrigerator will take 24hr to return to normal operation.

We serviced a

GE DISHWASHER

Model GDT545PSJ4SS

Near Puyallup, WA 98373

Cameron M.

Job Details: 06/23/2023

"Customer concern is that dishwasher requires object proped against unit to wash. Unit also errors. Found top frame misaligned, Causing unit to not latch. Realigned latch asm. Cycle tested unit and latch 10x all checks good. Collected 95+ tax via card payment."

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WTW8040DW4

Near Rowlett, TX 75089

Patrick

Job Details: 06/23/2023

Found drain not secured. Found h/c reversed. Corrected both. All checks good.

We serviced a

GE DISHWASHER

Model GSD3660G00SS

Near Dallas, TX 75205

Lane

Job Details: 06/23/2023

Customer stated dishwasher doesn't fill with water. Preformed diagnostics found faulty solenoid causing issue. All other functions checked good at time of service.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WV60M9900AV/A5

Near Mesquite, TX 75181

Patrick

Job Details: 06/23/2023

Replaced stator and mcu. Calibrated. Tested unit. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5057LW0

Near Fife, WA 98424

Cameron M.

Job Details: 06/23/2023

Customer concern is that washer does not latch to start cycle. Found broken latch causing unit to not start cycle. Needs new latch. Follow up visit scheduled for 7/5 8-12; ordrng 1 W11513248 (LATCH)

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model GHW9400PL0

Near Lake Tapps, WA 98391

Cameron M.

Job Details: 06/23/2023

"Installed previously ordered door boot, hose and seal. Cycle tested unit. All checks good"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW7500GC2

Near Forney, TX 75126

Patrick

Job Details: 06/23/2023

"Customer concern, unit loud at times. F7e8 f2e1 motor over temp, stuck key. Ran calibration, good. Ran svc diagnostics. Good complete. Noise from impellar during agitate with drum empty. Ran towels cycle under load. All checks good."

We serviced a

SAMSUNG WALL OVEN

Model NQ70M7770DG/AA

Near Dallas, TX 75212

Lane

Job Details: 06/23/2023

Customer stated oven djsplay stopped working. Customer had power turned off for several days. Power was restored at time of service and display functions correctly. All other functions checked good at time of service. Advised customer to contact warranty company back if problem happens again. ; O-emld tckt

We serviced a

MAYTAG WASHER-TOPLOAD

Model MTW6600TQ0

Near Dallas, TX 75287

John

Job Details: 06/23/2023

Installed new inlet assy. All checks good.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model LER4634EQ0

Near Dallas, TX 75287

John

Job Details: 06/23/2023

"Installed new timer. Motor still not recieving power. Found grounded element causing element to heat with 120v and no motor movement as well as thermal fuse open. Replaced fuse and element from truck stock. All checks good.; used 1 WP3392519 (FUSE-THRML), and 1 279838 (ELEMENT,HEATER) from stock"

We serviced a

FRIGIDAIRE LAUNDRY CENTER

Model FLCE7522AW3

Near Carrollton, TX 75006

John

Job Details: 06/23/2023

Installed new suspension rods and cap. All checks good.

We serviced a

FRIGIDAIRE RANGE

Model FGF316BSA

Near Farmers Branch, TX 75234

Lane

Job Details: 06/23/2023

Customer stated oven won't heat. Performed diagnostics found faulty ignitor. Replaced ignitor and performed full function test. All functions checked good at time of service.; used 1 Wb13k21 (Ignitor) from stock

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC0HS00

Near Murphy, TX 75094

Lane

Job Details: 06/23/2023

Customer stated control panel will randomly cycle through options by itself. Preformed diagnostics found control panel is shorted. All other functions checked good at time of service. ; ordrng 1 W11428578 (Control panel)

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45T3200AW/A4 01

Near Lakewood, WA 98499

Cameron M.

Job Details: 06/23/2023

"Installed previously ordered belt. Cycle tested unit, found clutch does not fully disengage during spin cycle. Causing grinding noise during operation. Needs new clutch. Advised customer part shows out of stock. May take time. REQUIRES AUTH ; ordrng 1 DC97-16984C (ASSY CLUTCH-MODULE;SPRING CLUTCH,SPRING), states that autho needed"