Service History 36

Near Olympia, WA 98513
Jacob P.
Job Details: 09/17/2020
WASHER-TOPLOAD WHIRLPOOL WTW8500DC0 "Customer complaint of f6e3 error (comms error between ui and acu). Per service matters tech sheet, needs new console and control board.; ordrng 1 W10838672 (Console) and 1 W10812418 (Control board), states that autho needed"
Near Buckley, WA 98321
Branden W.
Job Details: 09/17/2020
DRYER-ELECTRIC GE GTD65EBSJ3WS Complaint that dryer shuts off before clothes are completely dry. Cycle tested dryer. Good temps. Found very slight airflow restriction caused by dryer being too close to wall. Pulled dryer out about an inch. Air flow now good. Cleaned sensor bars. Good temps. Advised about cycle option to change dry level. Dryer ops as designed.
Near Lacey, WA 98516
Jacob P.
Job Details: 09/17/2020
WASHER-TOPLOAD WHIRLPOOL WTW7300DW1 "Customer complaint of unit making loud sound. Found drain pump causing noise, no debris inside drain pump. Needs new drain pump.; ordrng 1 W10876600 (Drain pump)"
Near Olympia, WA 98513
Jacob P.
Job Details: 09/17/2020
RANGE KENMORE 79078763401 "Customer complaint of strong gas odor. Found hinges extended and door seal worn causing gas to escape from oven cavity. Needs new hinges and door seal.; ordrng 1 5304445976 (Hinge set) and 1 316403101 (Door seal), states that autho needed"
Near Lakewood, WA 98499
Jacob P.
Job Details: 09/17/2020
DISHWASHER FRIGIDAIRE FFBD2406NS0A "Customer complaint of unit not draining. Found debris in drain hose causing no drain. Removed debris. Test cycled, all checks ok."
Near DuPont, WA 98327
Nick R.
Job Details: 09/17/2020
DRYER-ELECTRIC KENMORE 11087562601 "Customer complaint that dryer isn't heating. Found thermal cut off tripped, Causing dryer not to heat. Also found dryer with poor airflow. Needs new thermal cut off. Vacuumed dryer and installed new thermal cut off. Cycle tested all checks good. Advised customer to have vents cleaned.; used 1 279973 (CUTOFF-TML) from stock"
Near Lake Tapps, WA 98391
Branden W.
Job Details: 09/17/2020
WASHER-TOPLOAD MAYTAG MVWB835DW4 Complaint that washer lid is cracked and pieces coming off on left corner at hinge. Needs new lid assembly. Part is factory back order with no ETA given. ; ordrng 1 W11259006 (Lid)
Near Lakewood, WA 98498
Nick R.
Job Details: 09/17/2020
RANGE GE JB256DM1BB Customer complaint that 2 burners on the range doesn't work. Found front left burner open causing burner not to heat needs new front left burner. Also found all four burners receptable are loose causing burners to not work occasionally. Needs 4 new receptables. Rescheduled for 9/23 8am-12pm; ordrng 1 WB30X31058 (Front right burner) and 4 330031 (Receptable)s
Near DuPont, WA 98327
Jacob P.
Job Details: 09/17/2020
RANGE WHIRLPOOL GS440LEMB4 "Customer complaint of left and right door trim pieces falling off, control board intermittently shutting off, and oven still smoking after clean cycle. Found for trim pieces worn drip pan worn. Also found control board randomly losing power. Needs new control board, door trim pieces and drip pan. Control board is discontinued. AHS to supply parts. ; ordrng 1 WP8524252 (Control board) and 1 WP3195097 (Drip pan) and 1 W10761018 (Left door trim) and 1 W10761014 (Right door trim)"
Near Gig Harbor, WA 98332
Jacob P.
Job Details: 09/17/2020
DRYER-GAS GE DDG8280GELWH "Customer complaint of drum not turning. Found seized motor not able to turn either direction. Needs new motor, blower wheel and retainer. Motor out of stock, advised customer it may be awhile before part comes in. 42 years old, poor condition, cream color, 3 cycles, 2 options, 4 heat levels.; ordrng 1 WE17X10010 (Motor) and 1 WE16M15 (Blower wheel) and 1 WE1X688 (Blower wheel retainer)"
Near Graham, WA 98338
Branden W.
Job Details: 09/17/2020
WASHER-TOPLOAD KENMORE 11028522701 Complaint that washer will not fill. Does not spin. Timer not working. Found stripped timer causing it to not turn properly. Found failed lid switch. Found failed water temp selector causing no water to fill. Found worn dog agits. Found agitate winding in motor out of range causing no wash. Found transmission leaking oil into clutch causing poor spin. Needs auth. ; ordrng 1 WPW10184148 (SWTCH-TEMP) and 1 WP8577356 (TIMER) and 1 WP8312709 (CLIP) and 1 WP8318084 (SWITCH-LID) and 1 285785 (CLUTCH) and 1 3360629 (GEARCASE ASY COMP) and 1 285753A (COUPLING) and 1 80040 (WASHER AGITATOR DOGS) and 1 WP661600 (MOTOR-DRVE)
Near Roy, WA 98580
Nick R.
Job Details: 09/17/2020
DISHWASHER GE GDF530PGM0WW "Customer complaint that dishwasher isn't drying dishes. Unable to service dishwasher as it is below floor grade. Advised customer to call back once this dishwasher is out. ; saved tckt , states that autho needed"
Near Spanaway, WA 98387
Branden W.
Job Details: 09/16/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Complaint that does not clean especially the top rack. Found water supply pipe for top rack disconnected at sump. Reconnected pipe. Cleaned spray arms. Cycle tested. Both upper and lower arms moving and spraying properly. All checks ok.
Near Lacey, WA 98513
Jacob P.
Job Details: 09/16/2020
DRYER-ELECTRIC ADMIRAL LNC7543A-80 "Customer complaint of dryer making loud thumping noise. Found front glide bearing fallen off, not worn. Resecured glide bearings. Test cycled, all checks ok."
Near Tacoma, WA 98422
Nick R.
Job Details: 09/16/2020
WASHER-TOPLOAD KENMORE 11023832100 "Customer complaint that washer will not drain and that it doesn't seem to be agitating right. Found a broken lid switch causing washers not to drain, needs new lid switch. Found dog agits are broken and not working as intended. Needs new agitator dogs. Installed new lid switch and dog agits, cycle tested all checks good.; used 1 WP3949238 (SWITCH-LID), and 1 80040 (AGITATOR DOGS) from stock"
Near Tacoma, WA 98407
Nick R.
Job Details: 09/16/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint that dishwasher isn't washing the dishes. Found washpump with a loose connection, causing dishwasher not to wash. Adjusted connection cycle tested all checks good."
Near Enumclaw, WA 98022
Branden W.
Job Details: 09/16/2020
WASHER-TOPLOAD KENMORE 11015962401 "Complaint that washer will not spin. Found broken motor coupler causing no spin. Also found worn dog agits causing poor agitation. Replaced coupler and agits. Cycle tested. All checks good. ; used 1 285753A (COUPLING,MOTOR), and 1 80040 (AGITATOR DOGS) from stock"
Near Enumclaw, WA 98022
Branden W.
Job Details: 09/16/2020
WASHER-FRONT LOA WHIRLPOOL WFW6620HW0 Installed new door boot. Cycle tested in quick wash and rinse. No leaks. All checks good. Left failed part as it caused a water leak.
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 09/16/2020
RANGE KENMORE 79095059311 Installed previously ordered oven pan. All checks ok
Near Puyallup, WA 98373
Nick R.
Job Details: 09/16/2020
WASHER-FRONT LOA SAMSUNG WF45K6500AV/A2 Customer complaint that washer is making a weird noise. Unable to verify complaint. Advised customer to call back if it gets worse. Washer works as intended.
Near Spanaway, WA 98387
Nick R.
Job Details: 09/16/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW "Customer complaint that dryer isn't heating. Found an open heating element causing dryer not to heat, needs new heating element. Installed new heating element cycle tested all checks good.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
Near Tacoma, WA 98404
Jacob P.
Job Details: 09/16/2020
DISHWASHER GE GDF620HMJ2ES "Installed previously ordered control panel. Test cycled, all checks ok"
Near Olympia, WA 98513
Jacob P.
Job Details: 09/16/2020
RANGE GE JBS160J2AD "Customer complaint of front right burner over heating. Found infinite switch not regulating temperatures. Needs new infinite switch. Unable to look up diagram, shows no parts available. Obtained part number from infinite switch itself. ; ordrng 1 WB21X36771 (Infinite switch)"
Near Olympia, WA 98513
Jacob P.
Job Details: 09/16/2020
WASHER-FRONT LOA SAMSUNG WF350ANW/XAA 02 "Customer complaint of unit not spinning, very noisy and piece of door boot found inside washer. Found rear support arms broken. Needs new basket and rear tub. Rear tub is discontinued. AHS to supply parts ; ordrng 1 DC97-15328L (Rear tub) and 1 DC97-15478A (Basket), states that autho needed"
Near Graham, WA 98338
Branden W.
Job Details: 09/16/2020
DISHWASHER KENMORE 66513032K110 Complaint that dishwasher does not clean properly and leaks a small amount of water. Found wash pump has 120v but does not operate causing no wash. Also found worn door seal causing leak. Needs new wash pump and seal. Next service 9/21 1-5; ordrng 1 W10542314 (GASKET) and 1 WPW10510667 (MOTOR-PUMP) and 1 WPW10538166 (GROMMET) and 1 W10445975 (HOSE)
Near Lacey, WA 98503
Jacob P.
Job Details: 09/16/2020
DISHWASHER KITCHENAID KDPE334GBS0 "Installed previously ordered drain pump. Test cycled, all checks ok"
Near Lakewood, WA 98499
Branden W.
Job Details: 09/16/2020
WASHER-TOPLOAD SAMSUNG WA50M7450AW/A4 51 Complaint that cycle time jumps around. Advised time is an estimated time and washer will recalculate during cycle. Time jumping is normal. Cycle tested washer. All ops good.
Near Lacey, WA 98513
Jacob P.
Job Details: 09/16/2020
WASHER-FRONT LOA LG WM3700HWA "Customer complaint that they can't select the normal or bright whites cycle. Found when changing cycle, ui board skips those 2 cycles. Needs new ui board.; ordrng 1 EBR85194701 (UI board)"
Near Tumwater, WA 98501
Jacob P.
Job Details: 09/16/2020
WASHER-FRONT LOA MAYTAG MHW5500FW1 "Customer complaint of unit not draining and door locked. Unlocked door and removed clothes. Found blockage in drain pump filter causing no drain. Removed blockage. Test cycled, all checks ok"
Near Tacoma, WA 98467
Nick R.
Job Details: 09/16/2020
WASHER-TOPLOAD LG WT1101CW "Customer complaint that the washer keeps throwing a UE error code. Washer giving an error code while in the spin cycle with out any clothes. Also tested with a load, washer needs new suspension assy. Also LG service bulletin says to replace control board if the software is out of date, needs new control board.; ordrng 1 AJK72909308 (SUSPENSION ASSEMBLY,SUSPENSION) and 1 EBR76262102 (Control board)"
Near Puyallup, WA 98371
Nick R.
Job Details: 09/16/2020
RANGE ELECTROLUX EW30DF65GSK "Installed control board and knob, cycle tested all checks good."
Near Olympia, WA 98516
Jacob P.
Job Details: 09/16/2020
DRYER-ELECTRIC KENMORE 11060912990 "Installed previously ordered start switch. Test cycled, all checks ok"
Near Bonney Lake, WA 98391
Branden W.
Job Details: 09/16/2020
DISHWASHER MAYTAG MDB8969SDM3 Complaint that dishwasher does not clean as well as it has. Found spray arms clogged with food debris causing them to not rotate. Found no other issues. Needs new spray arms. Next service 9/23 10-2; ordrng 1 W10803178 (ARM-SPRAY) and 1 WPW10605345 (ARM-SPRAY)
Near Olympia, WA 98502
Nick R.
Job Details: 09/16/2020
DRYER-ELECTRIC SAMSUNG DV45H6300EW/A3 01 Customer complaint that dryer is making a squealing noise. Found back roller seized causing loud sound. Replaced both back rollers and shafts. Cycle tested all checks good.; used 2 DC97-16782A (DRUM ROLLER) from stock
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 09/16/2020
WASHER-FRONT LOA KENMORE 11045081400 "Customer complaint of unit leaking. Found clip holding drain and pressure hose broken, causing drain and pressure hose to rub on rear tub creating a hole in both hoses. Needs new drain hose, pressure hose and clip. Advised customer that one part is factory order so it may take a little longer to come in. Collected $75 deductible via check.; ordrng 1 WPW10004260 (Pressure hose) and 1 8182209 (Clip) and 1 WPW10003250 (Drain hose)"
Near Olympia, WA 98512
Jacob P.
Job Details: 09/16/2020
WASHER-TOPLOAD WHIRLPOOL WTW8500DC2 "Customer complaint of white residue on clothes, advised she has been running clean cycles about once a month. Found service bulletin on service matters about this issue. Read service bulletin to customer, advised it may be due to using too much soap. Customer advised that she normally uses a full cup of soap per load. Advised customer of proper detergent levels due to high efficiency machine. Advised to run 2 clean cycles back to back and then run another cycle empty, then use machine with recommended detergent amount. Machine functioning as designed at time of service."
Near Enumclaw, WA 98022
Branden W.
Job Details: 09/16/2020
WASHER-FRONT LOA WHIRLPOOL WFW92HEFC0 "Installed new ACU board, pressure sensor and air trap. Cycle tested. All checks ok."
Near Spanaway, WA 98387
Jacob P.
Job Details: 09/16/2020
WASHER-TOPLOAD GE GTW460ASJ9WW "Customer complaint of unit getting stuck in spin cycle and very noisy. Found transmission has bad bearing and pulley, belt and clutch soaked in oil. Needs new transmission, pulley, clutch and belt.; ordrng 1 WH38X27335 (Transmission) and 1 WH49X25379 (Pulley) and 1 WH01X27538 (Belt) and 1 WH05X24185 (Clutch)"
Near Spanaway, WA 98387
Nick R.
Job Details: 09/16/2020
WASHER-TOPLOAD WHIRLPOOL WTW5000DW1 "Customer complaint that washer will not fill with water. Found the cold water inlet valve stuck closed. Causing washer not to fill with cold water, hot water valve works as intended. Needs new inlet valve. Rescheduled for 9/22 1pm-5pm; ordrng 1 W11210459 (Inlet valve)"
Near Tacoma, WA 98445
Nick R.
Job Details: 09/16/2020
WASHER-TOPLOAD ROPER RTW4516FW1 Customer complaint that washer will not washer clothes. Found a open cold water inlet valve causing washer to time out/ won't advance cycle. Needs new inlet valve ; ordrng 1 W11210459 (Inlet valve)
Near Tumwater, WA 98512
Jacob P.
Job Details: 09/16/2020
DISHWASHER GE GDWT166V00SS "Customer complaint of unit not finishing a cycle and leaking. Found water shut off to unit upon arrival. Turned water on to test, inlet valve leaking terribly. Shut water off. Unable to diagnose further without replacing inlet valve first. Needs new inlet valve, further repairs will be needed.; ordrng 1 WD15X10014 (Inlet valve)"
Near Olympia, WA 98501
Jacob P.
Job Details: 09/16/2020
WASHER-TOPLOAD LG WT5270CW Came to install parts. Hub nut stripped when removing. Needs new hub nut.; ordrng 1 4020FA4208J (Hub nut)
Near Olympia, WA 98506
Jacob P.
Job Details: 09/16/2020
DRYER-ELECTRIC MAYTAG MEDB835DW4 "Customer complaint of AF error (restricted air flow). Ran air flow test with vent on and off, both check ok. Found inlet and outlet thermistor ohms out of range and control board shorted. Needs new thermistor, hi limit and control board.; ordrng 1 Wp8577274 (Thermistor) and 1 Wp8557403 (Hi limit) and 1 W11133021 (Control board)"
Near Puyallup, WA 98372
Branden W.
Job Details: 09/16/2020
DISHWASHER MAYTAG MDB8959SBS3 Complaint of poor wash results. Found dishwasher has very weak wash pump pressure causing poor wash results. Needs new wash pump assembly. Next service 9/22 8-12; ordrng 1 WPW10780877 (PUMP&MOTOR)
Near Buckley, WA 98321
Branden W.
Job Details: 09/16/2020
DISHWASHER FRIGIDAIRE LFID2426TF2A Complaint that dishwasher will not turn on. Found failed control board causing unit to not operate. Needs new control. ; ordrng 1 5304518470 (BOARD)
Near Tumwater, WA 98501
Nick R.
Job Details: 09/16/2020
WASHER-FRONT LOA MAYTAG MHW5500FW1 "Customer complaint that washer locked and can't get clothes out, found a worn pressure sensor, causing washer to constantly run the drain pump. Needs new pressure sensor ; ordrng 1 WPW10448876 (Pressure sensor)"
Near Eatonville, WA 98328
Nick R.
Job Details: 09/16/2020
DISHWASHER KENMORE 66513292K115 "Customer complaint that dishwasher door springs have broken. Found broken door springs, needs new door link.; ordrng 1 8194001 (Link)"
Near Spanaway, WA 98387
Nick R.
Job Details: 09/14/2020
DISHWASHER KENMORE 66514793N510 Preformed PM check cycle tested all checks good
Near Orting, WA 98360
Branden W.
Job Details: 09/14/2020
DISHWASHER GE GLD4408R00WW Complaint that dishwasher does not drain causing it to overfill and leak. Found clogged drain hose causing no drain. Cleared debris from hose. Cycle tested x3. All checks good. Dishwasher not mounted prior to servicing.
Near Roy, WA 98580
Jacob P.
Job Details: 09/14/2020
RANGE GE JB258DM1WW "Installed previously ordered infinite switches. Test cycled, all checks ok"
Near Puyallup, WA 98374
Nick R.
Job Details: 09/14/2020
DRYER-ELECTRIC SAMSUNG DV50K7500EV/A3 01 Intended new display board and new control board. Cycle tested all checks good.
Near Fife, WA 98424
Branden W.
Job Details: 09/14/2020
DISHWASHER KENMORE 66516791792 Complaint that dishwasher leaked. Cycle tested x6. No leaks found. Found suds build up in dishwasher. Advised to run clean cycle. Call if issue returns.
Near Tacoma, WA 98422
Branden W.
Job Details: 09/14/2020
WASHER-FRONT LOA WHIRLPOOL WFW85HEFW1 Installed previously ordered ACU board and pressure switch. Also cleaned debris from pump causing slow drain. Cycle tested with load left in washer on quick wash. All checks good.
Near Lacey, WA 98513
Jacob P.
Job Details: 09/14/2020
WASHER-FRONTLOAD FRIGIDAIRE n/a "Customer complaint of unit not spinning. Test cycled, unit spins. Filled to test machine, unit doesnt drain. Found debris in drain pump filter. Removed debris. Test cycled, all checks ok."
Near Tacoma, WA 98407
Jacob P.
Job Details: 09/14/2020
OTHER KENMORE 79551022.01 "Installed previously ordered ice maker. Test cycled, all checks ok"
Near Tacoma, WA 98498
Jacob P.
Job Details: 09/14/2020
DISHWASHER LG LDF5545ST "Installed previously ordered control board and door switch. Test cycled, all checks ok"
Near Lakewood, WA 98498
Nick R.
Job Details: 09/14/2020
RANGE WHIRLPOOL RS630PXK -2 Customer complaint that she has to wiggle the burns to get them to heat. Found all 4 receptables really loose. Needs 4 new receptables. Installed new receptables cycle tested all checks good ; used 4 330031 (RECEPTABLE ASSY) from stock
Near Spanaway, WA 98387
Nick R.
Job Details: 09/14/2020
DRYER-ELECTRIC KENMORE 41784052500 Customer complaint that dryer isn't heating. Found one of the control board wire plug as been melted. Also found a open heating element. Needs new wire harness and new heating element. ; ordrng 1 134394400 (Wire harness) and 1 131553900 (Heating element)
Near Tacoma, WA 98465
Nick R.
Job Details: 09/14/2020
DISHWASHER FRIGIDAIRE n/a "Customer complaint that dishwasher is leaking. Dishwasher is leaking from where the wash motor and sump assembly connects. Need ahs to provide parts as I am unable to locate a model or serial number. Called ahs told them I couldn't find model or serial, that we need them to supply parts. Ahs said they would replace until, as they are unable to provide parts. Advised customer not to use the dishwasher. Auth code 100rrnm"
Near Puyallup, WA 98374
Jacob P.
Job Details: 09/14/2020
WASHER-FRONT LOA SAMSUNG WF45M5500AW/A5 51 "Customer complaint of unit shaking and making loud noises. Found pedestal unlevel causing unit to shake and squeak. Leveled pedestal. Test cycled with a load, all checks ok."
Near Puyallup, WA 98374
Jacob P.
Job Details: 09/14/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EF/A3 "Customer complaint of no heat in dryer. Found open heating element causing no heat. Replaced heating element. Test cycled, all checks ok.; used 1 DC97-14486A (Heating element) from stock"
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 09/14/2020
RANGE AMANA ARGS7650E "Customer complaint of unit not heating. Tested voltage to bake and broil igniters, only receiving 7V. Needs new control board. Control board is discontinued. AHS to supply parts. ; ordrng 1 31944801 (Control board), states that autho needed"
Near Eatonville, WA 98328
Nick R.
Job Details: 09/14/2020
DRYER-ELECTRIC SAMSUNG DV438AER/XAA "Customer complaint that dryer is making a loud noise and won't heat. Found the dryer with a open heating element causing dryer not to heat, also found back drum seal torn, causing a squealing noise. Needs new heating element and drum seal installed new heating element, dryer is now heating.; ordrng 1 Dc97-07618a (Drum seal), used 1 Dc97-14486a (Heating element) from stock"
Near Eatonville, WA 98328
Branden W.
Job Details: 09/11/2020
DRYER-ELECTRIC KENMORE 11060222510 Installed new timer. Cycle tested. All checks good.
Near Spanaway, WA 98387
Branden W.
Job Details: 09/11/2020
WASHER-TOPLOAD SAMSUNG WA52M7750AV/A4 Complaint that washer would not drain and leaked. Found sock lodged in drain pump causing no drain. Cleaned pump. Cycle tested on quick wash and rinse. No leaks or signs of leaks found. All checks good. Advised to call if a leak forms.
Near Puyallup, WA 98373
Nick R.
Job Details: 09/11/2020
WASHER-TOPLOAD KENMORE 11020372711 Performed PM check cycle tested all checks good
Near Puyallup, WA 98371
Nick R.
Job Details: 09/11/2020
RANGE KENMORE 79031073100 Performed PM check cycle tested all checks good
Near Tacoma, WA 98404
Jacob P.
Job Details: 09/11/2020
DRYER-ELECTRIC KENMORE 11066512692 "Customer complaint of dryer not turning on. Found open thermal fuse causing no power. Replaced thermal fuse. Test cycled, all checks ok. No heat in air fluff and good air flow after customer removed vent and cleaned it.; used 1 WP3390719 (FUSE-THRML) from stock"
Near Bonney Lake, WA 98391
Nick R.
Job Details: 09/11/2020
OTHER KENMORE 79574307810 Performed PM check cycle tested all checks good
Near Sumner, WA 98391
Branden W.
Job Details: 09/11/2020
DISHWASHER SAMSUNG DW80N3030US/AA 00 Installed new inlet valve. Cycle tested. All checks ok. Shut off under sink dripping. Advised valve may need repair. Left failed part as it caused a water leak. Left unit out of cavity as that's how it was prior to service.
Near University Place, WA 98466
Jacob P.
Job Details: 09/11/2020
WASHER-FRONT LOA WHIRLPOOL WFW75HEFW0 "Customer complaint of F9E1 error (slow drain). Found debris in drain pump filter causing slow drain. Removed debris. Test cycled, all checks ok."
Near Bonney Lake, WA 98391
Nick R.
Job Details: 09/11/2020
WASHER-TOPLOAD KENMORE 11021302012 Preformed PM check cycle tested all checks good
Near Tacoma, WA 98406
Jacob P.
Job Details: 09/11/2020
WASHER-FRONT LOA SAMSUNG 401WF42H5000AW/A2 11 "Customer complaint of unit shaking in spin cycle. Found shipping bolts still installed. Removed shipping bolts. Test cycled, all checks ok."
Near Gig Harbor, WA 98332
Jacob P.
Job Details: 09/11/2020
WASHER-FRONT LOA LG WM2688HNM "Customer complaint of TE error (thermistor error). Tested thermistor, ohms in range. Found loose connection to thermistor causing error. Resecured loose connection. Test cycled ×5, all checks ok."
Near Lake Tapps, WA 98391
Jacob P.
Job Details: 09/11/2020
WASHER-TOPLOAD MAYTAG MVWB835DW1 "Installed previously ordered console and Control Board. Test cycled, all checks okay"
Near Spanaway, WA 98387
Branden W.
Job Details: 09/11/2020
WASHER-TOPLOAD KENMORE 11069133413 Installed new trans. Cycle tested. All ops good.
Near Bonney Lake, WA 98391
Nick R.
Job Details: 09/11/2020
DRYER-ELECTRIC KENMORE 11061402K310 "Customer complaint that dryer is getting to hot. Found the dryer with poor airflow. Vacuumed out dryer, still poor airflow. Advised customer not to use dryer until the vent have been cleaned. Everything else works as intended."
Near Lake Tapps, WA 98391
Nick R.
Job Details: 09/11/2020
DRYER-ELECTRIC SAMSUNG DV45K6200EZ Installed new drum seal advised customer to wait 2 hours for the glue to dry.
Near Federal Way, WA 98003
Nick R.
Job Details: 09/11/2020
DRYER-ELECTRIC KENMORE 79661433710 "Customer complaint that dryer won't do anything, tested voltage at terminal block. Between L1 and ground 122vs between L2 and ground 0vs. Advised customer they need a electrician."
Near Enumclaw, WA 98022
Jacob P.
Job Details: 09/11/2020
DRYER-ELECTRIC WHIRLPOOL WED8500DC3 "Son is home, unsure of what's wrong with dryer. Performed air flow test, failed. Removed vent from back of dryer and performed air flow test again, passed. Cycle tested temps, in range. Advised customer that vent from back of dryer to outside is restricted and needs to be cleaned asap. Dryer functioning as designed."
Near Sumner, WA 98391
Branden W.
Job Details: 09/11/2020
WASHER-FRONT LOA MAYTAG MHW5500FW1 Complaint that washer will not turn on. 120v to main board. 5v from main to user board. Per tech guide. Needs new UI assembly. Next visit 9/10 8-12; ordrng 1 W10911042 (PANEL-CNTL)
Near Spanaway, WA 98387
Nick R.
Job Details: 09/11/2020
WASHER-TOPLOAD WHIRLPOOL WTW5000DW2 "Customer complaint that washer would not start filling after hitting the start button. I could not verify complaint, washer started filling for me every time I hit the start button. Tested over 20 times, with no problems. Advised customer to call back if they have any other issues."
Near Tacoma, WA 98407
Branden W.
Job Details: 09/11/2020
WASHER-TOPLOAD KENMORE 11020372710 Wasted trip. No sears work order. No work done.
Near Tacoma, WA 98446
Nick R.
Job Details: 09/11/2020
DISHWASHER SAMSUNG DW80J3020US Preformed PM check cycle tested all checks good
Near Tacoma, WA 98402
Nick R.
Job Details: 09/11/2020
OTHER GE DFE28JMKFES Preformed PM check cycle tested all checks good
Near DuPont, WA 98327
Jacob P.
Job Details: 09/11/2020
LAUNDRY CENTER WHIRLPOOL WET4024HW0 "Installed previously ordered baffle. Test cycled, all checks ok"
Near Auburn, WA 98092
Jacob P.
Job Details: 09/11/2020
DISHWASHER GE GSD3200G00WW Customer complaints of unit not washing dishes. Found timer sending voltage to solenoids too early and drains water out before washing. Also found solenoid seal leaking. Needs new timer and sump assembly.; ordrng 1 WD26X10013 (Pump and motor assy) and 1 WD21X10079 (Timer)
Near Lacey, WA 98503
Jacob P.
Job Details: 09/11/2020
DRYER-ELECTRIC MAYTAG MEDB400VQ1 "Performed PM check on dryer, all checks ok"
Near Auburn, WA 98001
Branden W.
Job Details: 09/11/2020
RANGE GE PB950SF1SS Installed new glass top assembly. Cycle tested. All checks good.
Near Lacey, WA 98503
Jacob P.
Job Details: 09/11/2020
WASHER-TOPLOAD MAYTAG MVWB300WQ2 "Performed PM check on washer, all checks ok"
Near Tumwater, WA 98501
Jacob P.
Job Details: 09/11/2020
DISHWASHER GE GDT530PSD2SS "Customer complaint of unit not draining. Found piece of glass inside air gap. Removed glass. Test cycled, all checks ok."
Near Enumclaw, WA 98022
Jacob P.
Job Details: 09/11/2020
WASHER-FRONT LOA WHIRLPOOL WFW6620HW0 Customer complaint of unit leaking. Found hole in door boot. Needs new door boot.; ordrng 1 W11314648 (Door boot)
Near Fircrest, WA 98466
Jacob P.
Job Details: 09/11/2020
DRYER-ELECTRIC SAMSUNG 401DV218AEB/XAA "Customer complaint that they have to run dryer twice to finish cycle. Ran air flow test, failed. Owner not present at time of service, left a pamphlet that explained that vent from back of dryer to outside needs to be cleaned. Dryer functioning as designed."
Near Tacoma, WA 98409
Jacob P.
Job Details: 09/11/2020
DISHWASHER GE GSD3230ZZ3WW "Customer complaint of water in the bottom of unit. Didn't find any water in unit upon arrival. Filled and drained unit, checks ok. Test cycled ×5, all checks ok. Unable to verify issue, machine functioning as designed. Collected $75 deductible via cc."
Near Auburn, WA 98001
Branden W.
Job Details: 09/11/2020
RANGE GE PB950SF1SS Installed new triple burner. Cycle tested. All checks ok.
Near Puyallup, WA 98374
Branden W.
Job Details: 09/11/2020
WASHER-TOPLOAD WHIRLPOOL WTW8500DC2 Complaint that washer will not power on and eventually produces a n error. Found F6 E3 (communication error at UI) F2 E1 (stuck key on UI) stored. Needs new console. Next service 9/15 8-12; ordrng 1 W10838672 (Console)
Near Puyallup, WA 98373
Nick R.
Job Details: 09/11/2020
WASHER-TOPLOAD KENMORE 11024962300 Customer complaint that washer isn't speeding the clothes out enough. Found they spin speed option on delicate causing clothes to come out wet. Changed cycle to heavy duty cycle tested all checks good.
Near Spanaway, WA 98387
Nick R.
Job Details: 09/11/2020
WASHER-TOPLOAD SAMSUNG WA45M7050AW/A4 03 "Customer complaint of a ticking sound during agitating. Found the rotor loose, causing a ticking noise. Tightened and lubricated rotor cycle tested all checks good."
Near Graham, WA 98338
Nick R.
Job Details: 09/11/2020
DRYER-ELECTRIC WHIRLPOOL 110WED5000DW2 Customer complaint that dryer is making a lot of noise. Found the idler pulley seized causing loud sound. Needs new idler pulley. Installed new idler pulley cycle tested all checks good ; used 1 WP691366 (PULLEY-IDR) from stock
Near University Place, WA 98466
Jacob P.
Job Details: 09/11/2020
RANGE MAYTAG MET8720DE "Customer complaint of both oven temps out of range and lower handle has fallen off. Found both temp probe ohms out of range. Also found multiple multiple segments on display burnt out. Oven door handle threads stripped out. Needs new handle, screws, control board and temp probes.; ordrng 1 W10653408 (Handle) and 2 WPW10317886 (Screw)s and 2 WP7430P044-60 (Temp probe)s and 1 WPW10365414 (Control board), states that autho needed"