We serviced a
SAMSUNG WALL OVEN
Model NQ70M7770DG/AA
Near Dallas, TX 75212
Lane
Job Details: 06/23/2023
Customer stated oven djsplay stopped working. Customer had power turned off for several days. Power was restored at time of service and display functions correctly. All other functions checked good at time of service. Advised customer to contact warranty company back if problem happens again. ; O-emld tckt
We serviced a
MAYTAG WASHER-TOPLOAD
Model MTW6600TQ0
Near Dallas, TX 75287
John
Job Details: 06/23/2023
Installed new inlet assy. All checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LER4634EQ0
Near Dallas, TX 75287
John
Job Details: 06/23/2023
"Installed new timer. Motor still not recieving power. Found grounded element causing element to heat with 120v and no motor movement as well as thermal fuse open. Replaced fuse and element from truck stock. All checks good.; used 1 WP3392519 (FUSE-THRML), and 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FLCE7522AW3
Near Carrollton, TX 75006
John
Job Details: 06/23/2023
Installed new suspension rods and cap. All checks good.
We serviced a
FRIGIDAIRE RANGE
Model FGF316BSA
Near Farmers Branch, TX 75234
Lane
Job Details: 06/23/2023
Customer stated oven won't heat. Performed diagnostics found faulty ignitor. Replaced ignitor and performed full function test. All functions checked good at time of service.; used 1 Wb13k21 (Ignitor) from stock
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS00
Near Murphy, TX 75094
Lane
Job Details: 06/23/2023
Customer stated control panel will randomly cycle through options by itself. Preformed diagnostics found control panel is shorted. All other functions checked good at time of service. ; ordrng 1 W11428578 (Control panel)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45T3200AW/A4 01
Near Lakewood, WA 98499
Cameron M.
Job Details: 06/23/2023
"Installed previously ordered belt. Cycle tested unit, found clutch does not fully disengage during spin cycle. Causing grinding noise during operation. Needs new clutch. Advised customer part shows out of stock. May take time. REQUIRES AUTH ; ordrng 1 DC97-16984C (ASSY CLUTCH-MODULE;SPRING CLUTCH,SPRING), states that autho needed"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW3505FW1
Near Graham, WA 98338
Cameron M.
Job Details: 06/23/2023
"Customer concern is that washer does sagging. Found broken hinge pin,Causing door to drop and not align properly. Needs new hinge and caps. Follow up visit scheduled for 7/3 8-12; ordrng 1 WPW10208415 (HINGE) and 4 WPW10208398 (CAP)s"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model CEM2940TQ1
Near Graham, WA 98338
Cameron M.
Job Details: 06/23/2023
"Customer concern is that dryer drum Seal failed. Tenant unable to provide machine service key. Was provided quarters for testing. Found drum seal improperly installed causing drum to not form adequate seal to retain heat required for optimal drying. Drum seal glued to rear bulkhead, resulting in rear bulkheads required replacement due to in ability to remove all adhesive used to glue seal without causing heavy damage and rust issues. Needs new drum seal and rear bulkhead. Returned remainder of unused quarters to tenant. Contacted property owner via phone for approval. Customer declined repair at this time. Collected 95+tax"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11045986404
Near Tacoma, WA 98445
Cameron M.
Job Details: 06/22/2023
Customer concern is that washer does not close. Advised customer door hinge loose and will need to be lifted slightly. Advised customer door hinge NLA no repair available.
We serviced a
BOSCH DISHWASHER
Model SHX68T56UC/09
Near Allen, TX 75002
Lane
Job Details: 06/22/2023
Customer stated dishwasher displayed e09. Preformed diagnostics found faulty heat pump. All other functions checked good at time of service. ; ordrng 1 12008381 (Heatpump)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED7230HW0
Near Mesquite, TX 75150
Patrick
Job Details: 06/22/2023
"Customer concern, door not closing. Found door hinges bent. Must replace. ; ordrng 2 W11551301 (Door hinge)s"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11020872990
Near Garland, TX 75044
Patrick
Job Details: 06/22/2023
"Customer concern, unit stopped draining. Found timer malfunctioning. Must replace. ; ordrng 1 WP3953248 (Timer)"
We serviced a
GE WASHER-TOPLOAD
Model GTW500ASN2WS
Near Dallas, TX 75227
Patrick
Job Details: 06/22/2023
"Customer concern, unit makes grinding noise during use. Ran drain spin empty. Checks good. Ran rinse and spin under load of towels. All checks good at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Carrollton, TX 75007
Lane
Job Details: 06/22/2023
Customer stated dishwasher doesn't and has poor wash quality. Performed diagnostics confirmed supply voltage good. Heater has failed causing issue. All other functions checked good at time of service. ; ordrng 1 W10518394 (Element)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4800XQ3
Near Carrollton, TX 75007
John
Job Details: 06/22/2023
"Installed new motor. Unit still will not start. Thermal fuse, push to start button, door switch, and incoming voltage all check good. Found timer only supplying 60 volts to motor. Needs new timer.; ordrng 1 WP3979618 (Timer)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GEW9200LW1
Near Carrollton, TX 75007
John
Job Details: 06/22/2023
Cuatomer concern is dryer not heating. Found open element. Replaced element from truck stock. All checks good.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Puyallup, WA 98374
Cameron M.
Job Details: 06/22/2023
"Customer concern is that washer does not drain and spin, not filling. Found f7e4(Basket Re-engagement Failure) f6e3(Communication Error: ACU Cannot Hear MCU) f0e5(Off Balance Load) f0e7(Load Detected When Running Clean Washer Cycle).. inspected drive system components. Found broken slider, causing unit to not shift. Also found damaged rotor, caused by broken slider. Also found main control failing to send or receive communication signal to ui, causing unit to intermittently not respond to customers imput. Needs new main control, ui,slider and rotor. Requires auth. Advised that part out of stock, AHS take time to get parts.; ordrng 1 W11478526 (PANEL-UI) and 1 W11419171 (CNTRL-ELEC) and 1 W10734521 (SLIDER) and 1 W10915701 (ROTOR)"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11045986404
Near Tacoma, WA 98445
Cameron M.
Job Details: 06/22/2023
Installed previously ordered door boot. Cycle tested unit 3x. All checks good. Collected remainder balance in cash payment customer declined to retain old part.
We serviced a
ROPER WASHER-TOPLOAD
Model RAB1121EW1
Near Irving, TX 75062
Lane
Job Details: 06/22/2023
Customer stated washer made a banging noise. Performed function test. Checked case alignment. Performed two test cycles with load. All functions checked good at time of service.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED9500TW2
Near Dallas, TX 75230
John
Job Details: 06/22/2023
Came to installed new control board and found the plugs receptacles on new control board are not the same causing board to not mount into enclosure. Must have OEM board.; ordrng 1 WPW10174746 (Control board)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW3
Near Dallas, TX 75220
Lane
Job Details: 06/22/2023
Customer stated washer made a abnormal sound at beginning of cycle. Performed diagnostics found fill valve not flowing enough water and makings loud noise. Filter screen checks clear. Water inlet valve assembly needs replacing. All. Other functions checked good at time of service.; used 1 W11165546 (VALVE) from stock
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Garland, TX 75043
Patrick
Job Details: 06/22/2023
"Customer concern, unit will not select cycle. Found F5e1, door lock error. Replaced from truck stock. Tested unit. All checks good; used 1 W10810403 (Lid sw) from stock"
We serviced a
GE WASHER-FRONTLOAD
Model WCVH6800J1WW
Near Dallas, TX 75219
John
Job Details: 06/22/2023
Customer concern is washer leaks inside machine and shakes with bulky loads. Customer advised that it only shakes with towels and bed sheets. Ran test cycle and found cold water inlet doesn't fully close and unit spins properly. Ran load test cycle of 5 towels no issue found. Customer advised that he washes sheets and towels together. Advised Customer that mixed load will cause issues with balancing. All other checks good. Needs new inlet valve.; ordrng 1 WH13X10023 (Inlet valve)
We serviced a
GE DRYER-ELECTRIC
Model GTD72EBSNWS
Near Rockwall, TX 75087
Patrick
Job Details: 06/22/2023
"Customer concern, unit trips breaker during use. Unit in garage on arrival with no access to power. No burn marks, no direct short. Must have power to unit to continue diagnosis."
We serviced a
GE DRYER-ELECTRIC
Model GTDP300EM1WS
Near Tacoma, WA 98444
Cameron M.
Job Details: 06/22/2023
"Customer concern is that dryer does not work. Preformed initial inspection of unit. Found broken timer knob causing unit to not start cycle. Preformed airflow test, failed (red). Needs new knob. Called customer for auth . Customer requests part ship to customer po box. Collected cost of part and diag fee via card payment over phone . Per customer request work order number (38787); ordrng 1 WE1M964 (KNOB)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED7300DW0
Near Dallas, TX 75205
John
Job Details: 06/22/2023
Customer concern is dryer steam valve won't close and door seal torn. Confirmed steam valve stuck open and door seal torn. Needs new valve and seal.; ordrng 1 W11168813 (Steam valve) and 1 W10861521 (Door seal)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDZ400TQ1
Near Dallas, TX 75214
Lane
Job Details: 06/22/2023
Installed new main board and performed full function test. All functions checked good at time of service. Customer is responsible for installation due to abnormal install.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Dallas, TX 75252
Lane
Job Details: 06/22/2023
Customer stated door just falls open. Performed diagnostics found faulty door cables. Replaced cables and performed multiple function tests.
We serviced a
GE WALL OVEN
Model PT970SM1SS
Near University Place, WA 98467
Cameron M.
Job Details: 06/22/2023
Installed previously ordered board and element.cycle tested unit 3x. All checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5100VQ1
Near University Place, WA 98467
Cejay
Job Details: 06/22/2023
Installed previously ordered timer cycle tested dryer all checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11092583800
Near Lakewood, WA 98498
Cameron M.
Job Details: 06/22/2023
Customer concern is that washer leaks water during operation. Cycle tested unit. Found cracked tub causing leak at beginning of cycle when unit is filling. Needs new tub asm and spring. Advised customer parts show out of stock. AHS TO SUPPLY ; ordrng 1 3361596 (TUB ASSY) and 1 WPW10250667 (SPRING)
We serviced a
GE COOKTOP
Model JP930A0A2AA
Near Dallas, TX 75240
John
Job Details: 06/22/2023
"Customer concern is FL element only comes on high, doesn't cycle. Confirmed burner stays on high. Needs new FL infinite switch.; ordrng 1 WB23M9 (FL infinite switch)"
We serviced a
GE DISHWASHER
Model GDF550PSR3SS
Near Tacoma, WA 98445
Cejay
Job Details: 06/22/2023
"Customer concern is that dishwasher is leaking and door is not latching. Upon arrival door operation is normal. Cycle tested dishwasher no leaks, possible door obstrution from loading. Advised customer to moniter utensiles in upper rack.also advised customer on using high quality dedergent and regular clean cycles. Advised If issue persist to call and scheduled another appointment. No mechanical or componenet failures at time of service."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV395ETPASU/A1
Near Graham, WA 98338
Cameron M.
Job Details: 06/22/2023
"Customer concern is that dryer takes multiple cycles to dry clothes, only cycles to dry clothes is time dry. Preformed airflow test, failed (red). Preformed temperature checks. Failed. Found sticking element relay on main control. Causing unit to not heat. Needs new main board. Advised customer customer board is discontinued. Advised customer no repair available at this time.; ordrng 1 DC92-00669J (Board)"
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS01
Near Coppell, TX 75019
Lane
Job Details: 06/20/2023
Customer stated burner isn't operating. Performed diagnostics found right rear burner doesn't ignite. Performed diagnostics found burner switch assembly and model faulty. All other functions checked good at time of service. ; ordrng 1 WPW10475149 (Module) and 1 W10868536 (Switch harness)
We serviced a
KENMORE WASHER-TOPLOAD
Model 11029522800
Near Coppell, TX 75019
Lane
Job Details: 06/20/2023
"Customer stated washer failed I led to operate. Performed diagnostics found faulty lid switch. Al, other functions checked good at time of service.; ordrng 1 WP8318084 (Lid switch)"
We serviced a
GE WALL OVEN
Model JKP62G0K3-BC
Near Carrollton, TX 75007
Lane
Job Details: 06/20/2023
Replaced bake element and performed full function test after repair. Oven calibration checked at 357-350.
We serviced a
LG WASHER-TOPLOAD
Model WT7305CW
Near Heath, TX 75032
Patrick
Job Details: 06/20/2023
Replaced ui. Tested unit. No joy. Must replace console. ; ordrng 1 MCR67147701 (Console)
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11047798800
Near Heath, TX 75032
Patrick
Job Details: 06/20/2023
"Customer concern, unit says suds then f35. Pressure sensor failure. Confirmed. Must replace pressure sensor and hose. ; ordrng 1 WPW10004260 (Pressure hose) and 1 WPW10415587 (Pressure sensor)"
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWKS0
Near Rockwall, TX 75032
Patrick
Job Details: 06/20/2023
"Customer concern, unit leaks during use. Good fill, good spray, good drain. Good fill, good spray, good drain. Removed debris from door seal. All checks good at this time."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA48H7400AW/A2 01
Near Plano, TX 75093
John
Job Details: 06/20/2023
Customer concern is washer stopped at spin cycle and will not drain. Ran drain and spin cycle and found drain pump not engaging when called for. Confirmed control board is sending proper voltage to pump. Needs new drain pump.; ordrng 1 DC97-19289F (Drain pump)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE5500AYW
Near Puyallup, WA 98374
Cameron M.
Job Details: 06/20/2023
"Customer concern is that dryer has felt hanging out. Found damaged drum felt, causing customer to find torn strip hanging down. Needs new drum felt. Follow up visit scheduled for 6/30 8-12; ordrng 2 WP33001807 (seal)s"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6200VW0
Near Puyallup, WA 98371
Cejay
Job Details: 06/20/2023
Customer concern is that washer keeps showing UL error. Confirmed washer is level. Found worn Hub assembly causing washer to o out of balance easily. Needs new hub assembly. Follow up scheduled for 07/03 8-12pm; ordrng 1 W10820039 (HUB)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Tacoma, WA 98445
Cejay
Job Details: 06/20/2023
"Installed previously ordered agitator and cap, secure fit, all checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6100P/A3
Near Puyallup, WA 98374
Cameron M.
Job Details: 06/20/2023
"Customer concern is that dryer does not heat. Found open element, causing unit to not heat. Needs new element. Installed new element. Cycle tested unit. All checks good ; used 1 DC47-00019A (HEATER-DRYER) from stock"
We serviced a
GE DISHWASHER
Model GDF520PGD6BB
Near Carrollton, TX 75006
John
Job Details: 06/20/2023
"Installed new control board, unit now powers on but still not filling. Using NuFi device found flood switch temp readings out of range. Replaced flood switch from truck stock. Unit now fills. Cycle tested unit, all checks good.; used 1 WD21X10519 (SWITCH FLOOD) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV448AEP/XAA
Near Dallas, TX 75248
John
Job Details: 06/20/2023
Customer concern is dryer taking too long to dry. Vent check fails red. Temp checks out of range due to clogged vent. Advised Customer that vents will need to be cleaned in order to avoid further heating issues.
We serviced a
GE DISHWASHER
Model GLD5560L00SS
Near Sumner, WA 98391
Cameron M.
Job Details: 06/20/2023
"Customer concern is that dishwasher does not wash, just flashes hot and normal cycle lights. Attempted cycling power of unit x2 no resolution u it remains unresponsive. Found main control and ui loose communication signal, causing unit to not respond to customers imput. Also for broken rack slide stop causing rack to come off rail. Needs new main control and ui and slide stop. Follow up visit scheduled for 6/30 1-5; ordrng 1 WD21X10247 (Rear KIT-MAIN & TACTILE BOARD) and 2 WD12X10304 (dishwasher rack slid)s"
We serviced a
GE RANGE
Model JBS160DM1BB
Near Dallas, TX 75228
John
Job Details: 06/20/2023
Installed new outer door panel and various screws. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model GU1200XTLS0
Near Dallas, TX 75214
Lane
Job Details: 06/20/2023
Installed new heater and performed full leak check and confirmed operation. All functions checked good at time of service.
We serviced a
LG WASHER-FRONTLOAD
Model WM2277HB/01
Near Garland, TX 75040
John
Job Details: 06/20/2023
"Customer concern is washer door will not close and makes loud noise. Found hinges have failed causing door to not close properly. Also found bearing has failed causing loud noise and allowing basket to move freely from tub. Needs new rear tub assy, basket, seal, and hinge.; ordrng 1 3045ER0008N (Rear tub) and 1 3045ER1006E (Spin basket) and 1 4036ER4001B (Seal) and 1 4775ER2002A (Hinge)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 79681983410
Near Rowlett, TX 75089
John
Job Details: 06/20/2023
Arrived to maintenence checks dryer. Found 2x rollers and idler pulley worn and making rumbling sound. Needs new rollers and idler pulley. All other checks good.; ordrng 1 4561EL3002A (Idler pulley) and 2 AGM75510755 (Roller)s
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A3 03
Near Richardson, TX 75081
John
Job Details: 06/20/2023
"Customer concern is dryer not heating. Found unit is heating. Ran vent check, fails red. Temp checks high due to clogged vent. Advised Customer that vents will need to be cleaned in order to avoid further heating issues. All other checks good."
We serviced a
GE RANGE
Model JBS60DF1WW
Near Tacoma, WA 98405
Cejay
Job Details: 06/20/2023
"Installed previously ordered switches and indicator light, found failed RF element causing indicator light to be stuck on, needs new RF element. Follow up scheduled for 06/27 10-2pm; ordrng 1 WB30T10133 (RANGE DUAL RADIANT ELEMENT - 9)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Tacoma, WA 98408
Cejay
Job Details: 06/20/2023
"Installed previously ordered drain pump cycle tested to confirm operation of drain pump, no leaks all checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WGD9550WW2
Near Puyallup, WA 98375
Cejay
Job Details: 06/20/2023
"Customer concern is that dryer is making a noise and is shutting off to early. Upon arrival dryer was outside. Found dryer full of burnt lint most likely due to poor airflow conditions. Found failed idler, both rear support wheels, both front support wheels, worn belt, broken belt switch. Needs all new rollers front and rear shafts, idler bracket, belt, and belt switch.AHS to supply. Requires auth; ordrng 2 WPW10359272 (SHAFT Rear)s and 2 WPW10359271 (SHAFT Front)s and 4 WPW10314173 (Rollers)s and 1 661570V (BELT) and 1 W10837240 (BRACKET) and 1 WPW10411937 (SWITCH)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW5620HW2
Near Sumner, WA 98390
Cameron M.
Job Details: 06/20/2023
"Customer concern is that washer does not spin and drain properly. Checked errors via service mode, f0e1 load in washer during clean cycle. Cycle tested unit with customer provided load ,pass. Unable to duplicate customer concern of unit not draining and spinning at time of service. Advised customer to monitor and call if issues persist. Also Advised customer on regular cleaning intervals. Advised customer on using high quality detergent."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB7
Near Puyallup, WA 98371
Cameron M.
Job Details: 06/20/2023
"Customer concern is that dishwasher does not wash and drain. Dispenser is not operation. F4e3 (wash motor not running) f7e1 heater fault, no heat. Unit in active heat lock out. Tested unit via service mode, pass. Verified wash motor activation and heater activation. Tested ohms reading of dispenser 2.040k ohms. Verified voltage supply to dispenser from main control, good 120v. Needs new dispenser and sump asm. Customer declined repair at this time. Collected 95+tax check"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF419AAW/XAA 03
Near Puyallup, WA 98375
Cejay
Job Details: 06/20/2023
"Customer concern is that washer is not spinning, draining and is leaking. Found fallen basket causing washer not to operate. Needs new basket, front and rear tub, tub seal, drain pump, door seal. AHS to supply, requires auth. Requires second tech.; ordrng 1 DC69-00804A (Tub gasket) and 1 DC97-15596A (Out tub) and 1 DC64-00802C (Door seal) and 1 DC97-15328L (Rear tub) and 1 DC97-15478A (Basket) and 1 DC31-00054A (Drain motor)"
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS0
Near Eatonville, WA 98328
Cejay
Job Details: 06/20/2023
"Customer concern is that range LR burner dose not work. Found open burner causing burner not to operate , needs new burner. Follow up scheduled for 06/28 8-12pm; ordrng 1 W11396792 (ELMNT-SURF)"
We serviced a
FRIGIDAIRE WALL OVEN
Model FGB24S5ABA
Near Dallas, TX 75227
Lane
Job Details: 06/20/2023
Customer stated oven failed after going into a self clean. Performed diagnostics found faulty door lock motor and rod. Inner door panel is damaged causing door closure issues. Confirmed over does heat during testing. All other functions checked good at time of service. ; ordrng 1 318095957 (Motor) and 1 5303311222 (Rod) and 1 318048309 (Liner) and 1 318065102 (Latch)
We serviced a
GE DISHWASHER
Model GLD5860L15SS
Near Dallas, TX 75287
Lane
Job Details: 06/20/2023
Customer stated dishwasher won't start. Performed diagnostics found faulty door switch assembly. Switch housing is damaged causing cover to fall off. Door panel assembly with switch housing needs to be replaced to correct issue. All other functions checked good at time of service. Door switch cover appears to have been replaced preventivly without success.; ordrng 1 WD34X11117 (ESCUTCHEON ASM)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DC42H5000EW/A3 01
Near Richardson, TX 75080
John
Job Details: 06/20/2023
"Customer concern is dryer making noise. Confirmed noise. Found idler pulley, belt, and 1x roller worn and causing noise. Replaced parts from truck stock. All checks good.; used 1 6602-001655 (BELT), 1 DC93-00634A (IDLER ASSEMBLY), and 1 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45N5300F/A3
Near Spanaway, WA 98387
Cameron M.
Job Details: 06/20/2023
"Customer concern is that dryer does not heat. Preformed airflow test, failed (yellow). Found open heating element. Causing unit to not heat. Needs new element . Installed new element. Cleaned moisture sensor. Cycle tested unit all checks good. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
GE RANGE
Model P2S975SEM1SS
Near Graham, WA 98338
Cameron M.
Job Details: 06/20/2023
"Installed previously ordered burner body, cleaned resting surface of burner body. Cycle tested unit. All checks good. Collected remainder balance of 214.56 via check payment."
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Puyallup, WA 98373
Cejay
Job Details: 06/19/2023
"Customer concern is that dishwasher is not draining. No stored errors. Found clog in airgap. Removed clog cycle tested dishwasher, tested drain multiple times. All checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Irving, TX 75062
Lane
Job Details: 06/19/2023
Customer stated washer gave error f6e2. Washer was unresponsive at time of service. Supply voltage checks good 118vac. Drain pump resistance 19.8 max resistance is 15ohms. Advise replacing user and main controls and drain pump motor. ; ordrng 1 W11135391 (Consol) and 1 W11401710 (Main control) and 1 1 (Drain pump)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5620HW1
Near Mesquite, TX 75150
Patrick
Job Details: 06/19/2023
"Customer concern, unit not heating. Confirmed. Found open heating element. Unit passed air test yellow. Replaced element from truck stock. Tested unit. All checks good; used 1 WP3387747 (Element) from stock"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11045994400
Near Puyallup, WA 98373
Cejay
Job Details: 06/19/2023
"Customer concern is that washer will not complete cycle and shows error. Uppon arrival unit was locked and unresponsive. Power cycled unit, door lock failed to unlock. Unit also fails to lock. No voltage to doorlock. Needs new main control. Customer declined repair at time of service."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW5620HW2
Near Tacoma, WA 98445
Cejay
Job Details: 06/19/2023
"Installed previously ordered hot,cold valves and water level switch. Cycle tested washer all checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Carrollton, TX 75007
John
Job Details: 06/19/2023
Installed new sump assy. All checks good.
We serviced a
SPEED QUEEN WASHER-TOPLOAD
Model AWN632SP116TW01
Near DuPont, WA 98327
Cejay
Job Details: 06/19/2023
"Customer concern is that washer on deep fill setting has overflowed twice with a large load. Verified unit is level, cycle tested washer. Called speed queen, water level switch test good. Mechanical test good. Advised customer on proper loading practices. No mechanical or component failures at time of service. Sent payment link via email."
We serviced a
LG WASHER-FRONTLOAD
Model WM3570HVA
Near Irving, TX 75038
Lane
Job Details: 06/19/2023
Installed user control and performed full user control function test. All functions checked good at time of service.
We serviced a
GE REFRIGERATOR
Model GNE21FFSKPFSS
Near Dallas, TX 75235
Lane
Job Details: 06/19/2023
Customer stated unit stopped cooling. Performed diagnostics found faulty defrost system. Advised thermostat and heater be replaced. All other functions checked good at time of service.; ordrng 1 WR50X10069 (Thermostats) and 1 WR51X25156 (Defrost heater)
We serviced a
GE RANGE
Model JGB720SEJ4SS
Near Dallas, TX 75227
John
Job Details: 06/19/2023
Customer concern is FR and FL burners not lighting properly. Found both burners not lighting at all due to clogged orifices. Cleared both orifices and tested. Both burners now light but flame size is not uniform. Needs new orifices and burners for FR and FL.; ordrng 2 WB28X24768 (Orifice)s and 2 WB16X24722 (Burner)s
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rockwall, TX 75032
John
Job Details: 06/19/2023
Customer concern is DW stopping mid cycle and beeping. Found error codes for long drain and suds. Unit full upon arrival with layer of soap suds on top. Drained unit using drain pump. Ran diagnostic cycle and found large amount of suds build up inside unit. Drained unit and recieved error of long drain. Advised Customer about the affects of suds inside unit and how to remove them. All other checks good.
We serviced a
KENMORE RANGE
Model MODELMISSING
Near Balch Springs, TX 75180
Lane
Job Details: 06/19/2023
Custome stated glass top cracked and oven door seal also is coming off. Performed diagnostics found glass is cracked and door seal needs to be replaced. All other functions checked good at time of service. ; ordrng 1 Needsresearch (Glass top) and 1 Needsresearch (Oven door seal)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV60M9900AV/A5
Near Mesquite, TX 75181
Lane
Job Details: 06/19/2023
Customer stated washer will not advance through cycles. Performed diagnostics found motor code stared. After resetting power to mcu washer began to function correctly. Advise replacing stater and mcu controller. All other functions checked good at time of service.; ordrng 1 DC92-01531C (Inverter) and 1 DC31-00124A (Stater)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW5
Near Sunnyvale, TX 75182
Lane
Job Details: 06/19/2023
Customer stated washer makes abnormal noise during spin cycle. Performed diagnostics found gearcase is faulty. Slider and washplate are also needed to complete job. All other functions checked good at time of service. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10902814 (Washplate)
We serviced a
KENMORE WASHER-TOPLOAD
Model 11027086604
Near Lakewood, WA 98498
Cejay
Job Details: 06/19/2023
"SHS shipped incorrect part, (rods) follow up scheduled for 06/29 1-5pm; schdld next appmnt for 6/29 THU 1-5"
We serviced a
KENMORE DISHWASHER
Model 665.15932
Near Orting, WA 98360
Cameron M.
Job Details: 06/19/2023
"Installed previously ordered door seal, sump,inlet,sweeper seal and spray arms"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW6630HC0
Near Buckley, WA 98321
Cameron M.
Job Details: 06/19/2023
Installed previously ordered dispenser and inlet valves. Cycle tested unit. All checks good
We serviced a
KENMORE DRYER-GAS
Model 11097721702
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 06/19/2023
Installed previously ordered control and user interface. Cycle tested unit. All checks good
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418UB0A
Near Graham, WA 98338
Cameron M.
Job Details: 06/19/2023
"Customer concern is that dishwasher does not drain. Cycle tested unit, found unit unable to drain. Caused by food debris in drain hose preventing unit from draining. Cleared debris. Cycle tested unit. All checks good. Advised customer on proper loading practices. Advised customer on using high quality detergent."
We serviced a
GE RANGE
Model JB655DK7WW
Near Tacoma, WA 98404
Cejay
Job Details: 06/19/2023
"Customer concern is that oven is not heating properly. Verified 240v incoming, confirmed continuity at bake and broil elements. No visual signs of damage at relays on control board. 1.083k ohms at temperature sensor. Preformed temperature checks start at 10:37am 350? preheat complete at 10:46 temperature 388.6, temperature ranges consistant of normal operation. Advised customer unit is operating as designed at time of service, control board is the only component that could cause intermitten issues. Customer declined repair at time of service."
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ8WW
Near Tacoma, WA 98445
Cejay
Job Details: 06/19/2023
"Customer concern is that washer will not lock or start cycle. Customer installed new lid lock kit with no change. Found faulty lid lock causing washer not to operate needs new lid lock kit. I stalled new lid lock kit, preformed spin test good. Cycle tested washer empty. Verified fill, wash, drain, spin operations. All checks good.; used 1 WH08X32697 () from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA-00
Near Sunnyvale, TX 75182
Lane
Job Details: 06/19/2023
Customer stated dishwasher fails to turn on. Performed diagnostics found user control was never replaced due to overlay not being ordered on original ticket. Reset power to user control and dishwasher started functioning. All other functions checked good at time of service. ; ordrng 1 DD82-01756B (Control panel)
We serviced a
LG DRYER-ELECTRIC
Model DLEX5101V
Near Rockwall, TX 75087
John
Job Details: 06/19/2023
Customer concern is dryer not heating. Confirmed dryer not heating. Soft fail on vent check (yellow). Found heating element open causing no heat condition. Needs new heating element. Advised Customer that vents will need to be cleaned in order to avoid any further heating issues.; ordrng 1 5301EL1001H (Element)
We serviced a
FRIGIDAIRE WALL OVEN
Model GLEB30T8CBA
Near Forney, TX 75126
Patrick
Job Details: 06/19/2023
"Replaced control, lower oven heating properly. Upper oven door glass shattered. Must replace. ; ordrng 1 318041315 (Outer door glass)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB989RCS0
Near Richardson, TX 75081
John
Job Details: 06/19/2023
"Customer concern is DW will not drain. Found drain pump rattling when called for and no water movement. Removed drain pump and found hair clip lodged in impeller. Removed hair clip and tested. Drain pump still making rattling noise, still no water movement. Needs new drain pump. AHS to supply NLA part.; ordrng 1 5304463777 (Drain pump)"
We serviced a
GE WASHER-TOPLOAD
Model GTW220ACK6WW
Near Dallas, TX 75212
Patrick
Job Details: 06/16/2023
"Replaced transmission. Tested unit, all checks good."
We serviced a
SAMSUNG RANGE
Model NE63T8111SS/AA01
Near Dallas, TX 75208
Patrick
Job Details: 06/16/2023
Replaced touch pad and pcb. Tested unit. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EF/A303
Near Dallas, TX 75217
Patrick
Job Details: 06/16/2023
"Customer concern, unit not heating. Confirmed. Found failed element. Replaced from truck stock. ; used 1 DC97-14486A (Element) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFC310S0EB0
Near Dallas, TX 75253
Patrick
Job Details: 06/16/2023
"Customer concern, burners don't work on low. Confirmed. Found burned infinite switches at all burners. Must replace. Found refuse on control board causing failure. Must replace all. ; ordrng 2 WP3148952 (Infinite sw small)s and 2 WP3149400 (Infinite sw lg)s and 1 W11122531 (Control)"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW6630HC0
Near Coppell, TX 75019
Lane
Job Details: 06/16/2023
Customer stated washer makes abnormal noise. Performed function test. Only stored code is for suds detection. Customer stated the noise possibly sounds like a belt. Leveled washer to reduce chassis squeaking. All functions checked good at time of service.
We serviced a
HOTPOINT WASHER-TOPLOAD
Model RTW4440VQ2
Near Irving, TX 75061
Lane
Job Details: 06/16/2023
Customer stated there getting a mixture of cold and hol when hot is selected. Made customer aware that the washer mixes cold and hot to save energy. Ordering supply valve and water temp sensor. All other functions checked good at time of service. ; ordrng 1 WPW10144820 (Water valve) and 1 WPW10184148 (Temp sensor)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5500XW0
Near Balch Springs, TX 75180
Patrick
Job Details: 06/16/2023
Replaced motor and blower. Tested unit. All checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Irving, TX 75063
Lane
Job Details: 06/16/2023
Installed new wash pump motor and cleaned foreign material from all components. Performed multiple function and leak tests after.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW95HEXW2
Near Forney, TX 75126
Patrick
Job Details: 06/16/2023
Replaced mcu tested unit. All checks good.