Service History 36

Near Tacoma, WA 98418
Josh A
Job Details: 03/12/2020
WASHER-FRONT LOA WHIRLPOOL WTW4900BW0 "found unit has a loud and leaking gearcase causing poor and noisey operation. needs new gearcase.resch for 3/18, 1-5auth - 508ydclauth -; ordrng 1 W11035747 (gearcase)"
Near Tacoma, WA 98445
Jacob P.
Job Details: 03/12/2020
WASHER-TOPLOAD MAYTAG MVWX655DW1 "F9 E1 LONG DRAIN F0 E2 OVER SUDS F0 E5 UNBALANCED LOAD. CUSTOMER COMPLAINT OF UNIT GETTING STUCK IN DRAIN CYCLE. FOUND UNIT DRAINING VERY SLOWLY. FOUND SOCK STUCK IN DRAIN HOSE CAUSING SLOW DRAIN. REMOVED SOCK. TEST CYCLED, ALL CHECKS OK."
Near Puyallup, WA 98371
Branden W.
Job Details: 03/12/2020
DRYER-ELECTRIC WHIRLPOOL SEDS800JQ0 "COMPLAINT THAT DRUM IS NOT TURNING. FOUND BROKEN BELT CAUSING DRUM TO NOT TURN. REPLACED BELT AND IDLER PULLEY. CYCLE TESTED. ALL OPS GOOD.; used 1 WP691366 (PULLEY-IDR), and 1 341241 (BELT,DRIVE) from stock"
Near Fircrest, WA 98466
Josh A
Job Details: 03/12/2020
WASHER-FRONT LOA WHIRLPOOL WFW92HEFW0 "found units pressure hose came off tub causing unit to pour water onto floor. re clamped hiose to tub, cycle tested, all checks giood.customer stated previous company replaced tub."
Near Olympia, WA 98501
Jacob P.
Job Details: 03/12/2020
DISHWASHER SAMSUNG DW80H9930US/AA INSTALLED ORDERED PARTS TESTED CYCLE ALL CHECKS OK.
Near Tacoma, WA 98407
Josh A
Job Details: 03/12/2020
WASHER-TOPLOAD SAMSUNG WA48J7770AW "found washplate loose causing abnormal noise during wash cycle. tightened washplate bolt, cycle tested, all checks good. no other noises."
Near Gig Harbor, WA 98335
Josh A
Job Details: 03/12/2020
DRYER-ELECTRIC MAYTAG DE9800 "installed pulley and rollers, cycle tested, all checks good.light bulb broke as i removed front panel, replaced bulb.; used 1 7C7 (LAMP 7C7) from stock"
Near Olympia, WA 98513
Jacob P.
Job Details: 03/12/2020
DISHWASHER WHIRLPOOL DUC600XTPQ7 "CUSTOMER COMPLAINT THAT UNIT IS DRAINING FROM AIR GAP. FOUND AIR GAP NOT PROPERLY INSTALLED AND HANGING UNDER SINK. NO HOLE IN SINK TO INSTALL AIR GAP, ADVISED CUSTOMER THIS IS AN INSTALLATION ISSUE. CALLED AHS AND ADVISED THAT A PLUMBER IS NEEDED TO REINSTALL AIR GAP. AUTH CODE 87KIHL."
Near Tacoma, WA 98407
Josh A
Job Details: 03/12/2020
WALL OVEN FISHER PAYKEL FPOS302 "installed tempo probe, cycle tested, all checks good.customer woulkd like a phsical copy of invoice mailed to her"
Near Puyallup, WA 98374
Jacob P.
Job Details: 03/12/2020
DRYER-ELECTRIC WHIRLPOOL LER7646AN0 "CUSTOMER COMPLAINT THAT DRYER DOESN'T TURN ON. FOUND OPEN THERMAL FUSE CAUSING NO OPERATION. REPLACED THERMAL FUSE. CYCLE TESTED TEMPS IN REGULAR CYCLE AND AIR FLUFF, TESTED AIR FLOW, ALL CHECKS OK.; used 1 WP3392519 (FUSE-THRML) from stock"
Near DuPont, WA 98327
Jacob P.
Job Details: 03/12/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 INSTALLED ORDERED VAVLE TEST CYCLED ALL CHECKES OK LEFT FAILED PART WITH CUSTOMER.
Near Bonney Lake, WA 98391
Branden W.
Job Details: 03/12/2020
DISHWASHER LG LDT7797BD COMPLAINT THAT DOOR IS NOT ALIGNED. FOUND RIGHT SIDE OF DISHWASHER TOO LOW CAUSING MISALIGNMENT. LEVELED DISHWASHER. ALL CHECKS OK
Near Roy, WA 98580
Jacob P.
Job Details: 03/12/2020
WASHER-TOPLOAD KENMORE 11092573200 "PERFORMED PM CHECK ON WASHER, ALL CHECKS OK"
Near Edgewood, WA 98372
Josh A
Job Details: 03/12/2020
WALL OVEN DCS WOSV2-30 model - wosv2-30serial - lhg381344pc- 71165-acalled customer who was able to locate correct model and serial in his paperwork
Near Puyallup, WA 98374
Branden W.
Job Details: 03/12/2020
DISHWASHER SAMSUNG DW80J3020US/AA COMPLAINT THAT DISHWASHER IS LOUD WHEN WASHING AND DISPENSER NOT OPENING. FOUND WASH PUMP HAS BAD BEARINGS CAUSING LOUD WASH AND DISPENSER SPRING LOOSE CAUSING DOOR TO NOT OPEN. NEEDS NEW SUMP ASSEMBLY AND DISPENSER ASSEMBLY.; ordrng 1 DD82-01246A (sump assembly) and 1 DD59-01001A (DISPENSER)
Near Spanaway, WA 98387
Branden W.
Job Details: 03/12/2020
WASHER-FRONT LOA SAMSUNG WF337AAG/XAA "FOUND BASKETSPINNER SUPPORT SNAPPED CAUSIING BASKET TO SCRAPE DOOR BOOT AND CAUSE SMOKE. NEEDS NEW REAR TUB, BASKET ASSEMBLY, TUB SEAL AND DOOR BOOT.; rqstng P&A on 1 DC97-12957A (REAR TUB) and 1 DC69-00804A (TUB SEAL) and 1 DC97-12604A (BASKET) and 1 DC64-00802A (door-diaph)"
Near Lacey, WA 98516
Jacob P.
Job Details: 03/12/2020
WASHER-FRONT LOA SAMSUNG WF337AAW/XAA "CUSTOMER COMPLAINT THAT UNIT IS LEAKING. FOUND RIGHT SUSPENSION SPRING UNMOUNTED AND BASKET HAS FALLEN. FOUND GUIDE HOLDING SPRING IN BROKEN. ALSO FOUND FLOWMETER HOSE NOZZLE BROKEN. AND RIGHT REAR SHOCK ALSO BROKEN. NEEDS NEW SHOCKS, FLOWMETER AND GUIDE. FLOWMETER AND GUIDE DISCONTINUED.; rqstng P&A on 4 DC66-00470A (SHOCK)s and 1 DC97-07125M (DISPENSER ASSY/FLOWMETER) and 1 DC61-01548A (GUIDE)"
Near Eatonville, WA 98328
Branden W.
Job Details: 03/12/2020
RANGE WHIRLPOOL WGE745C0FS00 COMPLAINT THAT NO ELEMENTS WORK AFTER POWER OUTAGE. FOUND L1 TO N 120V L2 TO N 50V ADVISED THEY NEED AN ELECTRICIAN AS THEY HAVE A POWER SUPPLY ISSUE.
Near Eatonville, WA 98328
Branden W.
Job Details: 03/12/2020
WASHER-FRONT LOA WHIRLPOOL WFW92HEFW0 AFTER LAST REPAIR (PUMP CLEAN) WASHER PRODUCED ERROR CODE AND DID NOT COMPLETE CYCLE. UNIT HAS BEEN USED SEVERAL TIMES SINCE WITH NO ISSUES. CYCLE TESTED IN DIAG CYCLE AND QUICK WASH. ALL OPS OK AT THIS TIME. ADVISED TO CALL IF ISSUES RETURN.
Near Lacey, WA 98503
Jacob P.
Job Details: 03/12/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 "CUSTOMER COMPLAINT THAT UNIT IS NOT FILLING. REMOVED TOE PANEL TO INSPECT UNIT. FOUND DRAIN HOSE CHEWED THROUGH BY RODENTS. UNABLE TO POWER UNIT ON. UNINSTALLED UNIT, FOUND MULTIPLE SPOTS IN WIRE HARNESS THAT HAVE BEEN CHEWED THROUGH. ALSO FOUND BOTH DRAIN HOSES AND FILL HOSE HAVE BEEN CHEWED THROUGH AS WELL. CALLED INTO ASURION TO CHECK COVERAGE, ASURION DECLINING REPAIR DUE TO NATURE OF FAILURE."
Near Orting, WA 98360
Branden W.
Job Details: 03/12/2020
RANGE WHIRLPOOL WGE745C0FS00 INSTALLED NEW UPPER DOOR FRAME AND KNOB. ALL CHECKS OK.
Near Lakewood, WA 98499
Branden W.
Job Details: 03/12/2020
OTHER SAMSUNG RF263TEAESG/AA ICE MAKER WORKING AT AND PRIOR TO SERVICE. MINIMAL ICING IN THE ICE ROOM. ADVISED IF ISSUE RETURNS. WE WOULD LIKELY NEED TO REPLACE ICE MAKER SERVICE KIT.
Near Olympia, WA 98501
Jacob P.
Job Details: 03/12/2020
RANGE SAMSUNG NE59J7850WS/AA INSTALLED PREVIOUSLY ORDERD DISPLAY BOARD. ALL CHECKS OK.
Near Olympia, WA 98512
Jacob P.
Job Details: 03/12/2020
WASHER-FRONT LOA SAMSUNG WF219ANW/XAA 01 "CUSTOMER COMPLAINT OF UNIT NOT DRAINING. FOUND DEBRIS BUILT UP INSIDE DRAIN PUMP. CLEANED OUT DEBRIS. TEST CYCLED, ALL CHECKS OK"
Near DuPont, WA 98327
Jacob P.
Job Details: 03/12/2020
DRYER-ELECTRIC GE DVL223EB4WW "CUSTOMER COMPLAINT THAT UNIT IS MAKING LOUD CLICKING SOUND. FOUND PIECE OF FOAM IN BLOWER HOUSING. REMOVED FOAM FROM HOUSING. TEST CYCLED, ALL CHECKS OK. PERFORMED AIR FLOW TEST WHEN CUSTOMER ADVISED HE ACCIDENTALLY DROPPED BRUSH DOWN VENT. AIR FLOW TEST FAILED, ADVISED CUSTOMER HE WILL NEED AN HVAC COMPANY TO COME CLEAN VENTS."
Near Puyallup, WA 98374
Jacob P.
Job Details: 03/12/2020
RANGE SAMSUNG NE59N6630SS/AA "CUSTOMER COMPLAINT OF UNIT HAVING A WEIRD SMELL AND A LOUD BANG AT THE BEGINNING OF USE. ADVISED BANG AT THE BEGINNING IS HEAT ABSORBING INTO THE METALS AND THE CASE SHIFTING. UNABLE TO DETECT ANY ABNORMAL SMELLS. CHECKED ALL WIRE HARNESS, CONTROL BOARDS AND ELEMENT FOR ANY BURNS OR LOOSE CONNECTIONS. ALL CHECKS OK."
Near Orting, WA 98360
Jacob P.
Job Details: 03/12/2020
WASHER-TOPLOAD SAMSUNG WA52M7750AV/A4 INSTALLED NEW MAIN BOARD AND SUSPENSION RODS. CYCLE TESTED WITH LOAD. ALL CHECKS OK
Near Spanaway, WA 98387
info email
Job Details: 03/10/2020
Near Spanaway, WA 98387
Branden W.
Job Details: 03/10/2020
Near Edgewood, WA 98372
Jacob P.
Job Details: 03/10/2020
WASHER-FRONT LOA WHIRLPOOL WFW9640XW00 "CUSTOMER COMPLAINT OF UNIT LEAKING FROM DOOR SEAL. FOUND SMALL TEAR IN FRONT OF DOOR BOOT CAUSING LEAK. NEEDS NEW DOOR BOOT. SUBBD ONLINE FOR AUTH; rqstng P&A on 1 WP8182119 (bellow), warned against exceeding $250.00 pre-auth limit, states that autho needed"
Near Spanaway, WA 98387
Jacob P.
Job Details: 03/10/2020
DRYER-ELECTRIC ADMIRAL ADE7005AYW CUSTOMER COMPLAINT THAT UNIT WILL NOT POWER ON. FOUND ONE LEG FROM POWER CORD TO DRYER BURNT UP CAUSING ONLY 120V TO UNIT. NEEDS NEW TERMINAL BLOCK AND POWER CORD. CUSTOMER TO SUPPLY POWER CORD.; ordrng 1 WP61923 (block- ter)
Near Graham, WA 98338
Jacob P.
Job Details: 03/10/2020
OTHER KENMORE 59672003016 "INSTALLED PREVIOUSLY ORDERED ICE MAKER. RAN THROUGH TEST HARVEST, ALL CHEKCKS OK."
Near Puyallup, WA 98371
Jacob P.
Job Details: 03/10/2020
WASHER-TOPLOAD KENMORE 11091278100 "CUSTOMER COMPLAINT OF LEAK UNDERNEATH UNIT. FOUND WORN SEALS IN WATER PUMP. REPLACED WATER PUMP. TEST CYCLED, ALL CHECKS OK. LEFT FAILED PART WITH CUSTOMER; used 1 WP3363394 (PUMP-WATER) from stock"
Near Tacoma, WA 98445
Jacob P.
Job Details: 03/10/2020
WASHER-TOPLOAD LG WT7200CV "CUSTOMER COMPLAINT THAT UNIT WAS SHAKING AND BANGING AROUND A LOT. HAS USED IT SINCE THEN AND IT HAS RAN OKAY, BUT THIS ISN'T THE FIRST TIME IT'S HAPPENED, SO WOULD LIKE MACHINE CHECKED OUT. RAN THROUGH SPIN CYCLE, CHECKED SUSPENSION RODS, CHECKED ROTOR TIGHTNESS, TEST CYCLED WITH LOAD, ALL CHECKS OK. ADVISED CUSTOMER THAT IF MACHINE DOES GO OUT OF BALANCE, IT WILL TRY TO REBALANCE ITSELF, SO SHAKING CAN BE NORMAL."
Near Puyallup, WA 98374
Jacob P.
Job Details: 03/10/2020
DRYER-ELECTRIC KENMORE 11061202011 "CUSTOMER COMPLAINT THAT DRYER TRIPS BREAKER UPON STARTUP. CYCLE TESTED DRYER, DRYER RUNNING FINE CURRENTLY. TESTED VOLTAGE TO UNIT, TESTED AMP DRAW, TESTED THROUGH ALL CYCLES, INSPECTED WIRE HARNESS FOR ANY BREAKS, ALL CHECKS OK. ADVISED CUSTOMER OF POSSIBLE WEAK BREAKER. ADVISED THEY WILL NEED AN ELECTRICIAN TO COME OUT AND INSPECT/REPLACE BREAKER. CALLED IN FOR AUTH. AUTH CODE CCCN3X332214."
Near Tacoma, WA 98409
Josh A
Job Details: 03/09/2020
RANGE WHIRLPOOL WFE515S0ES0 customer stated that when front right burner is used the breaker for the living room will trip. turned on all burners to high and bake element. unit never draws more thn 45 amps and never trips breaker. tried all burners individually with each running at about 12 amps. jiggled power cord and shook range and wiring with all elements on with no isssues. oven breaker is not tripping. ooven is on dedicated circuit and can not trip living room breaker. AHS will need to send an electrician.auth - 110abbl
Near Auburn, WA 98001
Josh A
Job Details: 03/09/2020
WASHER-FRONT LOA MAYTAG MAH3000AWW "found wax motor of door lock not engaging spin switch causing no spin condition. needs new wax motor and spin engage switchauth - cccn3x3153b9resch for 3/14, 8-12; ordrng 1 WP22002119 (motor-wax) and 1 WP22002162 (switch-dor)"
Near Puyallup, WA 98373
Josh A
Job Details: 03/09/2020
DISHWASHER MAYTAG MDB4621AWW0 "installed door switch kit and latch parts, cycle tested, all checks good. unit no longer shuts off during cycle even if door is jostled."
Near Lacey, WA 98503
Josh A
Job Details: 03/09/2020
RANGE WHIRLPOOL RF368LXPQ0 "installed element, cycle tested, all checks good. temps checks good."
Near Olympia, WA 98513
Josh A
Job Details: 03/09/2020
DISHWASHER GE GDT565SSNSS "found unit stuck in control lock. deselected control lock, cycle tested, all checks good.drain hose needs to be hooked up underneath."
Near Olympia, WA 98513
Josh A
Job Details: 03/09/2020
RANGE LG LDE3015ST/00 "installed surface element, pcb and element board. unable to test as customer has purchaced and installed a new oven and this unit is in garage. console has a crack down the middle of the display."
Near DuPont, WA 98327
Josh A
Job Details: 03/09/2020
RANGE MAYTAG MER5755QAS "unit has a sticking relay on main control causing unit to not heat to proper temp. needs new control.advised customer to call in recall to AHS. advised customer once we receive recall we can get part ordered and get her rescheduled.; rqstng P&A on 1 WP5701M719-60 (CNTRL-ELEC), states that autho needed"
Near Tacoma, WA 98445
Branden W.
Job Details: 03/06/2020
RANGE KENMORE n/a "COMPLAINT THAT START, STOP AND BROIL BUTTONS NOT WORKING. NEEDS NEW MAIN BOARD AND OVERLAY. UNABLE TO LOCATE MODEL NUMBER OR SERIAL PLATE. UNABLE TO REPAIR UNIT. COLLECTED 75.00 DEDUCTIBLE VIA CHECK. ORHP TO REPLACE RANGE. AUTH XLI693"
Near Puyallup, WA 98375
Branden W.
Job Details: 03/06/2020
DRYER-ELECTRIC KENMORE 11069422801 "COMPLAINT THAT DRYER RUNS PAST CYCLE TIME AND DOES NOT HEAT PROPERLY. FOUND FAILED TIMER CONTACTS CAUSING UNIT TO NOT HEAT PROPERLY. DOOR CATCH IS BROKEN AND DOOR HINGES ARE WORN OUT CAUSING DOOR TO NOT CLOSE PROPERLY. ALSO FOUND WORN DRUM ROLLERS, BELT AND IDLER PULLEY.; rqstng P&A on 1 WPW10185976 (timer) and 1 279570 (catch door dryer) and 2 WPW10362431 (hinge)s and 1 341241 (belt,drive) and 1 WP691366 (pulley-idr) and 1 349241T (support,roller)"
Near Parkland, WA 98444
Josh A
Job Details: 03/06/2020
WASHER-FRONT LOA SAMSUNG WV55M9600AV/A5 02 "found units controls unresponsive causing unit to be unusable. as per samsung, user interface boards will need to be replaced.advised customer part on backorder.subbe online foe auth; rqstng P&A on 1 DC92-01993A (display board) and 1 DC92-01992A (display board), warned against exceeding $250.00 pre-auth limit"
Near Graham, WA 98338
Branden W.
Job Details: 03/06/2020
RANGE FRIGIDAIRE FGF348KCM COMPLAINT THAT OVEN TAKES AN HOUR TO HEAT. FOUND FAILED BAKE IGNITOR CAUSING UNIT TO NOT IGNITE. REPLACED IGNITOR. CYCLE TESTED. ALL CHECKS OK.; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock
Near Tacoma, WA 98409
Josh A
Job Details: 03/06/2020
DRYER-ELECTRIC SAMSUNG DV48J7700EW/A2 01 "found unit had a melted idler pulley causing unit to not tumble. replaced idler pulley, cycle tested, all checks good.; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
Near Gig Harbor, WA 98332
Josh A
Job Details: 03/06/2020
WASHER-FRONT LOA SAMSUNG WA50F9A8DSP/A2 "unable to get unit to produce any abnormal noise. tested all functions of washer, all checks good."
Near Tacoma, WA 98404
Josh A
Job Details: 03/06/2020
DRYER-ELECTRIC WHIRLPOOL WED9200SQ1 "installed control, cycle tested, all checks good. unit now cycling heat normally."
Near Sumner, WA 98391
Josh A
Job Details: 03/06/2020
DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 02 "found unit had a worn roller and seized idler pulley. replaced roller and idler, cycle tested, all checks good.auth - 3382656; used 1 DC93-00634A (IDLER ASSEMBLY), and 2 DC97-16782A (DRUM ROLLER) from stock"
Near Roy, WA 98580
Branden W.
Job Details: 03/06/2020
WASHER-FRONT LOA WHIRLPOOL GHW9150PW0 F-02 (LONGDRAIN) ERROR CODE. NOT FINISHING CYCLE. FOUND DRAIN SUMP HAD SOCK IN IT CAUSING NO DRAIN. REMOVED SOCK. CYCLE TESTED. ALL CHECKS OK
Near , WA 98580
Branden W.
Job Details: 03/06/2020
RANGE JENN-AIR JES9800AAB INSTALLED PREV ORDERED CONTROL PANEL. CYCLE TESTED ALL BUTTONS. ALL CHECKS OK
Near Graham, WA 98338
Branden W.
Job Details: 03/06/2020
DISHWASHER WHIRLPOOL WDF310PAAS4 NOT HEATING AND NOT WASHING WELL. FOUND A LOT OF SUDS IN DISHWASHER. ALSO FOUND OPEN HEATING ELEMENT CAUSING NO HEAT. NEEDS NEW ELEMENT. ADVISED TO RUN CLEAN CYCLES AND USE LESS DETERGENT.; ordrng 1 W10518394 (heater) and 2 WPW10503548 (retainer)s
Near Fircrest, WA 98466
Josh A
Job Details: 03/06/2020
DISHWASHER ELECTROLUX LGHD2433KM0 "in stalled control and door latch. cycle tested on normal with all options selected, ran for 30 minutes with no issues. customer stated unit would shut down after 10 minutes. all checks good."