We serviced a
LG DRYER-ELECTRIC
Model DLE3170W
Near Roy, WA 98580
Cameron M.
Job Details: 03/18/2022
"Customer concern is that dryer does not heat. Checked supply voltage to unit, unit only receiving 120v. Due to tripped breaker ,causing unit to not receive required 240v and not allowing unit to heat. Reset breaker preformed temperature checks, in range. Unit operating as designed."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11068722700
Near Tacoma, WA 98408
Cejay
Job Details: 03/18/2022
Customer concern is that dryer is making a squealing noise during operation and takes multiple cycles to dry Preformed airflow test failed (red) found failed idler pully causing noise during operation. Needs new idler pully. Vacuumed excess lint from dryer. Cleaned and lubed all four support rollers. Installed new idler pully. Cycle tested unit all checks good. Advised customer dryer duct needs service. Customer signed airflow acknowledgement.; used 1 W10837240 (BRACKET) from stock
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW2
Near Tacoma, WA 98404
Cejay
Job Details: 03/18/2022
"Customer concern is that washer does not complete cycle. Pulled errors via service mode F9E1, F0E4, F0E3Evacuated water from tub, found seized drain pump causing washer not to drain needs new drain pump. Follow up scheduled for 03/24 8-12; ordrng 1 W10876600 (drain pump)"
We serviced a
KENMORE DISHWASHER
Model 66513742K603
Near DuPont, WA 98327
Cejay
Job Details: 03/18/2022
Customer concern is that dishwasher is not turning on. Continuity checks on thermal fuse and door switch good. Visual checks on harness connections good. Console still unresponsive. Needs new console panel and main control board. Advised customer parts show out of stock and may take time to recive. Requires Auth.; ordrng 1 WPW10243210 (panel-cntl) and 1 WPW10285179 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model GHW9150PW0
Near Frisco, TX 75034
John
Job Details: 03/18/2022
"Customer concern washer making loud noise while spinning. Found play between basket and tub causing loud noise during spin. Needs new rear tub assy., tub seal, and basket. AHS to supply NLA and out of stock parts.; ordrng 1 W10772617 (Rear tub) and 1 W10772617 (Tub seal) and 1 8182232 (Basket)"
We serviced a
HOTPOINT WASHER-TOPLOAD
Model VVSR1070B3WW
Near McKinney, TX 75069
Patrick
Job Details: 03/18/2022
"Customer concern, unit does not spin. Found heavily worn drive mechanism and bearing assy. Must perform total rebuild to solve issue. Parts listed as NLA.AHS must supply parts. ; ordrng 1 WH38X10002 (Transmission and brake assy) and 1 WH17X101 (Supports assy) and 2 WH16X544 (Rear suspension rod)s and 2 WH16X543 (Front suspension)s and 1 WH1X2026 (Belt) and 1 WH20X10063 (Motor) and 1 WH45X10027 (Hub) and 1 WH02X10383 (Tub seal) and 1 WH49X10042 (Coupling) and 1 WH2X1197 (Tub bearing) and 1 WH02X10265 (Split ring) and 1 WH2X1199 (Washer) and 1 WH2X1193 (Nut)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5640XW0
Near Coppell, TX 75019
John
Job Details: 03/18/2022
Customer concern washer making clicking noise and not spinning. Found actuator clicking and not engaging until manually being pushed into place. Replaced actuator. Spins good now!!!!! All checks good.; used 1 WPW10006355 ( ACTUATOR) from stock
We serviced a
LG DRYER-ELECTRIC
Model DLEX3001W
Near Plano, TX 75074
Patrick
Job Details: 03/18/2022
Replaced drum. Tested unit. All checks good
We serviced a
GE DISHWASHER
Model GLD4260L00SS
Near Rockwall, TX 75087
Patrick
Job Details: 03/18/2022
"Customer concern not draining, poor wash results. Good fill, good spray, good drain. No high loop in drain, likely backfilling from disposer. Corrected drain loop. Good fill, good spray, motor loud but recently replaced, good heater, good drain."
We serviced a
LG DRYER-ELECTRIC
Model DLEX3360W
Near Spanaway, WA 98387
Cameron M.
Job Details: 03/18/2022
"Customer concern is that dryer intermittently trips breaker at different points of dry cycles, after moving unit 2ft. Inspected terminal block for loose connections, none. Preformed amp draw of unit , unit drew 29.38 amps , then unit tripped breaker. Tested ohms at heater high.tested centrifugal switch intermittently sticks . Tested amp draw of motor at main control board. 35.38 amps then trips breaker. Needs new belt and motor."
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5500FW1
Near Lakewood, WA 98499
Cejay
Job Details: 03/18/2022
"Customer concern is that washer won't start and shows error F1E3. Pulled error codes via service mode. F3E1,F6E3,F5E4,F8E3 cleared errors. Visually inspected pressure hose and all harness connections. Ran diagnostics cycle. Found seized drain pump causing unit not to drain. Needs new drain pump. Installed new drain pump. Cycle tested unit all checks good.; used 1 WPW10605427 (PUMP-WATER) from stock"
We serviced a
KITCHENAID COOKTOP
Model KECD807XBL01
Near Puyallup, WA 98374
Cameron M.
Job Details: 03/18/2022
Installed previously ordered infinite switches and LF element. Cycle tested unit. All checks good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAS4
Near Forney, TX 75126
Patrick
Job Details: 03/18/2022
"Customer concern unit not drying. Attempted to enter svc cycle and control became unresponsive. Cycled power to unit. Control began responding then died again. Found control loose in mount reinstalled. Entered diag. F8e2 drain motor f7e1 no heat f6e6 cool water. Good fill, good spray, good dispenser, good 125vac to heater, tco good, no heat. Heater open must replace heater and control to correct issue. ; ordrng 1 W10804120 (Control) and 1 W10518394 (Heater)"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 796.41783.710
Near Forney, TX 75126
Patrick
Job Details: 03/18/2022
"Customer concern, liquid left in fabric softener and bleach compartments after cycle. Dispenser empty on arrival. Cleaned dispenser system. Levelled unit. Tested. All checks good"
We serviced a
OTHER RANGE
Model JGP940SEK2SS
Near Rowlett, TX 75088
Patrick
Job Details: 03/18/2022
Replaced switch harness and burner cap. Tested unit. All checks good
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FFLE4033QW0
Near Dallas, TX 75212
John
Job Details: 03/18/2022
Customer concern lid locked and machine won't start. Found lid lock receiving voltage in range. Needs new lid lock.; ordrng 1 137353302 (Lid lock)
We serviced a
GE DISHWASHER
Model GDF620HMJ0ES
Near Dallas, TX 75212
John
Job Details: 03/18/2022
Customer concern dishwasher not powering on. Was unable to diagnose or uninstall toe kick due to approx. 1/2' drop from tile and large glob of grout pushing against kick panel. See photos.; O-emld tckt
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AW /A211
Near Rockwall, TX 75032
Patrick
Job Details: 03/17/2022
"Customer concern, unit not starting. Error code 3c2 motor, DC door lock ddc door lock. Must replace inverter board and door lock to correct issue. ; ordrng 1 DC92-01531C (Inverter board) and 1 DC64-00519D (Door lock)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW0
Near Tacoma, WA 98445
Cejay
Job Details: 03/17/2022
Customer concern is that washer is making a squealing noise during operation. No stored errors. Found worn drive pully causing belt to slip.Needs new drive pully. Installed new drive pully ran high speed spin diagnostic test to verify belt no longer slipped. Advised customer on proper loading practices.; used 1 W10721967 (CAM) from stock
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45H7000AW/A2 01
Near Spanaway, WA 98387
Cameron M.
Job Details: 03/17/2022
"Customer concern is that washer goes out of balance and continues to attempt to balance load. Found ue (unbalanced) via service mode. Cycle tested unit with customer provided load of towels. Unit failed to adequately achieve high speed spin, redistributed load of towels. Tested again . Repeated operations 3x more. Unit unable to balance load. Removed towels same result. Found unit has worn suspension rods, causing unit to not achieve high speed spin. Needs new suspension rods. Follow up visit scheduled for 3/22 8-12; ordrng 4 DC97-16350E (ASSY DAMPER)s"
We serviced a
GE WASHER-FRONTLOAD
Model NOTAVAILABLE
Near Frisco, TX 75034
John
Job Details: 03/17/2022
Customer concern washer not powering on. Found tripped breaker. Reset breaker. Cycle tested unit all checks good. Unit functioning as designed.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
KENMORE DISHWASHER
Model 665.13463K902
Near Frisco, TX 75033
John
Job Details: 03/17/2022
"Customer concern dishwasher not cleaning upper rack. Found mid spray arm assy. Loose and leaking water from underneath spray arm. Needs new manifold, spray arm seal, spray arm, spray arm retainer, and both screws.; ordrng 1 WPW10258149 (Mid spray manifold) and 1 WP8268433 (Model spray arm seal) and 1 WP8535083 (Mid spray arm) and 1 WP3385159 (Mid spray arm retainer) and 1 WP3400919 (Screw) and 1 WPW10349488 (Screw)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM3
Near Frisco, TX 75035
John
Job Details: 03/17/2022
Installed previously ordered sump assy. All checks good
We serviced a
GE RANGE
Model JB258RM1SS
Near Princeton, TX 75407
John
Job Details: 03/17/2022
Installed previously ordered infinite switch. All checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8410SW0
Near Puyallup, WA 98373
Cejay
Job Details: 03/17/2022
Customer concern is that dryer continued to run after cycle was finished. No stored error codes. Possible cause is stuck motor relay on controll board. Needs new controll board. SHS to supply. SHS ships directly.; O-emld tckt
We serviced a
KENMORE DISHWASHER
Model 665.13832K600
Near Graham, WA 98338
Cameron M.
Job Details: 03/17/2022
"Customer concern is that dishwasher does not run cycle, only flashes clean light. Found unit unable to be accessed fully do to trim across kick panel. On arrival found clean light flashes 7 times (water heating fault), causing unit to not run cycle and flash clean led .Also found worn door seal, causing water to leak during operation. Found open heating element, causing unit to not heat and trigger clean light to flash. Needs new element and door seal. Follow up visit scheduled for 3/28 8-12 Advised customer unit will need to be made accessible for return visit. ; ordrng 1 W10518394 (heater) and 1 W10542314 (door seal)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4900BW0
Near Orting, WA 98360
Cameron M.
Job Details: 03/17/2022
"Customer concern is that washer will not spin or agitate, unit will start cycle fill then nothing, Customer says in drain and spin unit drained then no movement. Cycle tested unit via service mode, found seized gearcase, causing unit to not spin. Needs new hub,gearcase, drive pulley, and belt. Customer declined repair due to cost vs replacement. Collected trip fee via card Payment."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50M7450AW/A4 51
Near Pacific, WA 98047
Cejay
Job Details: 03/17/2022
"Customer concern is that washer shows UB error code.Verified functionality of suspension rods. Cycle tested washer. Washer working as designed, all checks good."
We serviced a
KENMORE RANGE
Model 79093003311
Near Bonney Lake, WA 98391
Cejay
Job Details: 03/17/2022
"Customer concern is that FL burner on stove takes a long time to heat up. Visually inspected burner receptical, no signs of damage. Tempeture tests on both large burners show 900+ degrees under 60 seconds. Possible FL burner was not inserted properly into receptical. Found infinite incorrect switch installed. In FL burner. Installed new infinite switch. Tested burner all check good.; used 1 330031 (RECEPTABLE ASSY), and 1 316436001 ( INFINITE SWITCH, LARGE ELEME) from stock"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11068102310
Near Tacoma, WA 98404
Cejay
Job Details: 03/17/2022
Installed previously ordered idler pully and drum seal. Cycle tested unit all checks good
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB725BW0
Near Tacoma, WA 98406
Cejay
Job Details: 03/17/2022
Customer concern is that dryer will turn on but does not heat. Preformed airflow test failed (yellow) found open element causing dryer not to heat. Installed new element. Cycle tested unit all checks good. Advised customer dryer ducts need service.; used 1 WP8544771 (ELEMENT) from stock
We serviced a
ESTATE DRYER-ELECTRIC
Model EED4300TQ0
Near Wylie, TX 75098
Patrick
Job Details: 03/17/2022
"Customer concern unit does not heat. Set on time dry high heat. Good drum roll, discharge temp 170* All cycles operating normally except air fluff. No drum troation. All thermostats checksCheck good, element good, must replace timer to correct air fluff issue.; ordrng 1 WP8299781 (Timer)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES1
Near Frisco, TX 75035
Patrick
Job Details: 03/17/2022
Replaced rf infinite sw. Tested unit. All checks good
We serviced a
WHIRLPOOL OTHER
Model WRX986SIHZ00
Near Plano, TX 75074
Patrick
Job Details: 03/17/2022
Defrosted evaporator. Replaced defrost kit. Must replace broken evap cover as well. ; ordrng 1 W11188493 (Evap cover)
We serviced a
SAMSUNG DISHWASHER
Model DMT300RFW/XAA
Near Rowlett, TX 75089
Patrick
Job Details: 03/17/2022
"Replaced water level sensor tested unit. Low water level error displayed, water level correct. Entered svc mode. Unit threw overfill error. Checked all connections. Drained water, retested, same result. Found new micro switch shipping tension too high for float to activate. Replaced new switch with old switch in new assembly. Tested unit. All checks good."
We serviced a
SAMSUNG WALL OVEN
Model NV51K6650SG/AA
Near Rowlett, TX 75089
Patrick
Job Details: 03/17/2022
Replaced man control. Tested unit. All checks good
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB855DC4
Near Plano, TX 75025
John
Job Details: 03/17/2022
Installed previously ordered inlet valve. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11045091400
Near Gig Harbor, WA 98332
Cejay
Job Details: 03/17/2022
Customer concern is that washer shows F11 and does not spin. Verified motor and CCU operation via diagnostic test cycle. Possible cause is a fault in the MCU. Needs new MCU. SHS to supply. SHS ships directly to customer.; ordrng 1 W10756692 (cntrl-elec)
We serviced a
LG DISHWASHER
Model LDS5540ST
Near Dallas, TX 75231
Patrick
Job Details: 03/17/2022
"Replaced drain tube. Tested unit, no leak noted. All checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED7590FW1
Near Mesquite, TX 75181
John
Job Details: 03/17/2022
"Customer concern dryer making loud noise. Found worn and deteriorating rollers as well as frayed belt and squeeking idler pully. All causing noise. Needs new Idler pully, tri rings, rollers, and belt. AHS to supply out of stock parts.; ordrng 1 WPW10344192 (Idler assy.) and 4 WPW10512946 (Tri ring)s and 2 WPW10314173 (Roller)s and 1 WPW10112954 (Belt)"
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US/AA
Near Tacoma, WA 98445
Cameron M.
Job Details: 03/17/2022
"Customer concern is that dishwasher does not complete cycle, and doesn't drain. Cycle tested unit 3x, unit intermittently not draining. On third Cycle test unit triggered leak error. Unable to fully diagnose issues due to water valve does not close fully, I order to uninstall unit. Advised customer valve needs a plumber to fix.call when complete to fully diagnose leak and not draining concern. Left power and water turned off to unit advised customer to not restore power or water."
We serviced a
LG DISHWASHER
Model LDT5678ST
Near Graham, WA 98338
Cameron M.
Job Details: 03/17/2022
Installed previously ordered sump and wash pump . Cycle tested unit 10x. All checks good advised customer on regular cleaning intervals. Also advised customer on using high quality detergent for best wash results
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW0
Near Dallas, TX 75224
John
Job Details: 03/17/2022
Customer concern unit making a popping sound while washing larger loads. Cycle tested machine all checks good. Tilted machine back for visual inspect of drive system. No issues found. Advised Customer about load size and proper operation of machine. Unit functioning as designed.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7040DW1
Near Dallas, TX 75205
John
Job Details: 03/17/2022
Installed previously ordered inlet valve. All checks good. Left broken inlet vavle with customer.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA45H7000AW/A2 01
Near Dallas, TX 75209
John
Job Details: 03/17/2022
Installed previously ordered wash nut. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW.3
Near Dallas, TX 75211
Patrick
Job Details: 03/16/2022
"Unable to remove agitator, attempted air bag pull, agitator snapped in half. Must cut out agitator and complete work. ; ordrng 1 W10752283 (Agitator)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6300AV/US
Near South Hill, WA 98374
Cameron M.
Job Details: 03/16/2022
Installed previously ordered drain pump assembly. Cycle tested unit 10x. All checks good. Advised customer on using high quality detergent for best wash results. Advised customer on preforming regular cleaning cycles for optimal performance.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED9610XW0
Near Graham, WA 98338
Cameron M.
Job Details: 03/16/2022
"Customer concern is that dryer powers but does not tumble. Found belt disengaged from motor due to failed idler pulley, causing unit to power on but not tumble. Needs new idler pulley. Cleaned and Vacuumed inside of unit. Installed new idler pulley, cycle tested unit 3x all checks good Collected 234.72 via card Payment ; used 1 279640 (PULLEY,IDLER) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Eatonville, WA 98328
Cejay
Job Details: 03/16/2022
"Customer concern is that washer will start cycle, lid will lock and then powers off. Pulled error via service mode F7E5, found failed slider causing washer not to go into spin. Needs new slider. Installed new slider. Verified functionality of repair via service mode.; used 1 W10734521 (SLIDER) from stock"
We serviced a
LG WASHER-FRONTLOAD
Model WM2016CW/01
Near Tacoma, WA 98445
Cejay
Job Details: 03/16/2022
Customer concern is that washer leaks and a noise is coming from soap drawer. Cycle tested washer with a load no leaks. Found signs of oversuds. Found jets in dispenser assembly clogged. Found loose start button. Needs new user interface and dispenser assembly advised customer parts show out of stock and may take time to recive. Advised customer on using High Efficiency detergent. ; ordrng 1 EBR32268101 (User interface) and 1 4925ER1015B (DISPENSER ASSEMBLY)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DWO
Near Dallas, TX 75232
Patrick
Job Details: 03/16/2022
Customer concern unit won't do anything. Found open thermal fuse must replace from truck stock. ; used 1 WP3392519 (Thermal fuse) from stock
We serviced a
GE DISHWASHER
Model GDF520PSD0SS
Near Frisco, TX 75034
John
Job Details: 03/16/2022
"Customer concern unit not heating. Found thermistor in flood switch readings out of range causing no heat. Also found sweeper seal rotting and falling apart. Also found upper and lower spray arms clogged and not spinning. Needs new sweeper seal, flood switch, mid spray arm and lower spray arm.; ordrng 1 WD08X21894 (Sweeper seal) and 1 WD21X10519 (Flood switch) and 1 WD22X26622 (Mid spray arm) and 1 WD22X26621 (Lower spray arm)"
We serviced a
KITCHENAID DISHWASHER
Model KUDU03FTSS2
Near Dallas, TX 75214
Patrick
Job Details: 03/16/2022
"Customer concern, unit will not drain. Door link broken. Found disposer plus hasn't been knocked out. Must replace door link. ; ordrng 1 8194001 (Door link)"
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Frisco, TX 75034
John
Job Details: 03/16/2022
"Customer concern dishwasher not dissolving soap pod as well as handle broken. Found water gushing from out of bottom of unit between diverted valve and wash pump assy. Needs new wash pump, diverted valve, and handle.; ordrng 1 WD09X21321 (Handle) and 1 WD19X25278 (Diverted assy.) and 1 WD26X23258 (Wash pump)"
We serviced a
LG WASHER-FRONTLOAD
Model WM2301HR
Near Richardson, TX 75081
Patrick
Job Details: 03/16/2022
Customer concern unit must be reset every time washing is tried. Verified. Noise filter checks good. Clean 120vac good to unit. Must replace main control to correct issue. Part pre-ordered. Replaced control. Tested unit. All checks good
We serviced a
LG DISHWASHER
Model LDF77748D
Near Garland, TX 75040
Patrick
Job Details: 03/16/2022
Customer concern unit not draining. Confirmed. Disassembled drain no foreign object found. Impeller seized. Must replace drain pump to correct issue. Vacuumed water out of unit; ordrng 1 EAU62043403 (Drain pump)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA48J7770AP/A2 11
Near Carbonado, WA 98323
Cameron M.
Job Details: 03/16/2022
Customer concern is that washer produces 8c error intermittently. Customer states they have replaced mems sensor. Found 8c error present via service mode. Per stg recommendation replace main board and wire harness. Provided customer multiple options for repair. Of replace main board and wire harness. Or one component at a time . Customer declined either option. Collected payment via cash payment.
We serviced a
FRIGIDAIRE RANGE
Model FES365ECE
Near Tacoma, WA 98406
Cameron M.
Job Details: 03/16/2022
"Customer concern is that left front burner does not heat. Found open element, causing unit to not heat on left front. Needs new element. Follow up visit scheduled for 3/22 8-12. Customer states deductible has been paid online.; ordrng 1 318178110 (element,surface)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 11
Near Tacoma, WA 98444
Cejay
Job Details: 03/16/2022
Customer concern is that washer is shaking violently and is leaking water from underneath. Found shipping bolts still installed on machine. Removed shipping bolts. Found Drain hose not inserted properly into wall. Properly fitting drain hose. Cycle tested unit all checks good
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6500EV/A3 01
Near Spanaway, WA 98387
Cejay
Job Details: 03/16/2022
Customer concern is that dryer will continuously run when door is shut. Found stuck motor relay causing dryer to run continuously when door is shut. Needs new controll board. Advised customer parts show out of stock and may take time to recive. Requires Auth.; ordrng 1 DC92-01896A (ASSY HOLDER PCB)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Lake Tapps, WA 98391
Cejay
Job Details: 03/16/2022
"Customer concern is that dishwasher wash leaking. Had another company come out and replace the sump assembly which fixed the leak but now dish washer is making a clicking/knocking noise. Found stripped lower spray arm causing noise during operation, needs new lower spray arm. Follow up scheduled for 03/28 8-12; ordrng 1 W10860176 (arm-spray)"
We serviced a
GE RANGE
Model JB640SP1SS
Near Graham, WA 98338
Cejay
Job Details: 03/16/2022
Customer concern is that LF burner is stuck on high and RF burner does not work. Found failed FR burner causing element not to operate. Found failed FL infinite switch causing element to be stuck on high. Needs new 12 inch element and FL infinite switch.; ordrng 1 WB30T10146 (range 12 haliant sur) and 1 WB24T10146 (range surface elemen)
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC7AS03
Near Tacoma, WA 98406
Cameron M.
Job Details: 03/16/2022
"Customer concern is that wall oven does not power. Customer used unit night prior to service call, following day customer experienced no power condition and found cord hanging below unit. Found unit not mounted properly. Found trim surrounding unit broken prior to service appointment. Made customer aware of the findings. Found open thermal fuse, causing unit to not power. Needs new thermal fuse. Follow up visit scheduled for 3/22 1-5; ordrng 1 WPW10545255 (fuse-thrml)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV393ETPAWR/A1
Near Frisco, TX 75035
John
Job Details: 03/16/2022
Customer concern dryer not heating. Found open heating element. Replaced heating element all checks good. Vent check yellow fail. Advised Customer that vents need to be cleaned to avoid further damage.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
GE WASHER-TOPLOAD
Model GTW500ASN1WS
Near Plano, TX 75074
John
Job Details: 03/16/2022
"Customer concern washer making loud grinding noise. Found oil leaking and pooled inside and underneath unit. Needs new transmission, hub seal, pully and nut, and belt. GE to supply parts. Customer states that he purchased this unit new 4 months ago and would like to find out if replacement is possible.; ordrng 1 WH38X27333 (Transmission) and 1 WH02X10364 (Washer hub seal) and 1 WH03X32097 (Pully and nut) and 1 WH01X24180 (Belt), states that autho needed"
We serviced a
GE DISHWASHER
Model GDT535PSMBSS
Near Plano, TX 75074
John
Job Details: 03/16/2022
Installed previously ordered drain hose. All checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Puyallup, WA 98375
Cameron M.
Job Details: 03/16/2022
"Arrived to preform repair, found incorrect track assembly ordered. Reordering correct track assembly and third rack. Requires auth. ; ordrng 1 W10913628 (track) and 1 W10914507 (track) and 1 W11255733 (DISHRACK), states that autho needed"
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near Carrollton, TX 75007
John
Job Details: 03/16/2022
Customer concern dryer not comming on. Found push to start button cracked and not making contact with switch causing no start. Needs new push to start switch.; ordrng 1 WE4M416 (Push to start button)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF730PAYM3
Near Rockwall, TX 75087
Patrick
Job Details: 03/16/2022
Replaced sump assy. Tested unit. All checks good.
We serviced a
WHIRLPOOL OTHER
Model ED5PHAXSQ01
Near Garland, TX 75043
Patrick
Job Details: 03/16/2022
Replaced defrost control. Ran manual defrost. Unit checks good at this time. Ran card manually. Ref# 4257096993. Paid in full
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US02
Near Mesquite, TX 75150
Patrick
Job Details: 03/16/2022
"Customer concern unit going out of balance when washing bedding. Levelled unit, ran spin only empty. Good spin. Calibrated unit. No fault detected at this time."
We serviced a
GE DISHWASHER
Model ZDT870SPF5SS
Near Dallas, TX 75209
John
Job Details: 03/16/2022
Customer concern dishwasher draining through air vent on counter top. Found Drain line connected directly to air vent with second hose exiting air vent and entering disposal. Found line from air vent to disposal to be severely kinked and partially blocked causing drain water to exit air vent. Removed drain line from air vent and attached directly to disposal. Advised Customer that if he wants to use the air vent a plumber will be necessary to hook up y union at disposal and run proper hose to air vent. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA45H7000AW/A2 01
Near Dallas, TX 75209
John
Job Details: 03/16/2022
Installed previously ordered clutch and motor. Found stripped wash plate nut. Needs new wash plate nut; ordrng 1 6021-001573 (Wash nut)
We serviced a
MAYTAG RANGE
Model MGR6600FZ1
Near Dallas, TX 75220
John
Job Details: 03/16/2022
Customer concern oven not comming on but all burners working. Found broil igniter only receiving 2 AMPS. Needs new broil igniter.; ordrng 1 WPW10333842 (Broil igniter)
We serviced a
GE DISHWASHER
Model GDF640HSM2SS
Near Spanaway, WA 98387
Cameron M.
Job Details: 03/15/2022
"Customer concern is that dishwasher leaking large volume of water. Found unit leaking from diverter assembly, causing unit to leak heavily during wash cycle. Needs new diverter kit. Follow up visit scheduled for 3/22 8-12; ordrng 1 WD19X25278 (DIVERTER ASM KIT)"
We serviced a
SAMSUNG RANGE
Model NX58M6630SG/AA
Near Dallas, TX 75232
Patrick
Job Details: 03/15/2022
Customer concern c-31 error code. Unit inop. Confirmed. Over temp at main control must replace main control. ; ordrng 1 DE92-04201A (Main control)
We serviced a
GE DISHWASHER
Model GDF610PSJ4SS
Near Carrollton, TX 75007
John
Job Details: 03/15/2022
Came to install UI and Control boards. Found unit to be glued in place with adhesive silicon as well as a screw from the cabinet comming into the machine in accessible due to the position on the refrigerator. Spoke with customer about signing damage waver in order to Uninstaller unit. Customer declined and stated that she would contact us once the unit is accessible.; O-emld tckt
We serviced a
MAYTAG DISHWASHER
Model MDB6160AWW
Near Carrollton, TX 75007
John
Job Details: 03/15/2022
Customer concern dishwasher not washing. Unit is filling with water and then draining back out after about 5 minutes. Found control board not sending voltage to wash motor. Needs new control board. AHS to supply discontinued parts.; ordrng 1 99002077 (Control board)
We serviced a
GE WASHER-TOPLOAD
Model GTWS8350H1WS
Near Irving, TX 75062
Patrick
Job Details: 03/15/2022
Customer not home. Rs for afternoon asap. Please confirm with customer; O-emld tckt
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48H7400EW/A2
Near Irving, TX 75062
Patrick
Job Details: 03/15/2022
"Customer concern unit runs for short time then stops turning. Found motor tripping overload, drum spins freely. Must replace motor to correct issue. ; ordrng 1 DC31-00055G (Motor) and 1 DC67-00180B (Blower wheel), states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Tacoma, WA 98422
Cejay
Job Details: 03/15/2022
Customer concern is that dishwasher will fill but does not start the wash cycle. Found stripped wash pump causing dishwasher not to circulate water. Needs new wash pump assembly. Follow up scheduled for 03/24 1-5pm; ordrng 1 5304519906 (MOTOR & PUMP ASSY)
We serviced a
GE LAUNDRY CENTER
Model GUD24ESSM1WW
Near Puyallup, WA 98372
Cejay
Job Details: 03/15/2022
Customer concern is that washer basket moves and that washer get stuck in spin cycle. Cycle tested with a load unit all checks good. Customer education on proper loading practices and procedures.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Bonney Lake, WA 98391
Cejay
Job Details: 03/15/2022
Installed previously ordered front panel. Verified functionality of door. All checks good
We serviced a
SAMSUNG RANGE
Model NX58K3310SS/AA
Near Enumclaw, WA 98022
Cameron M.
Job Details: 03/15/2022
Installed previously ordered ignitor. Cycle tested unit 10x. All checks good
We serviced a
GE DISHWASHER
Model GDF640HGM0WW
Near Enumclaw, WA 98022
Cameron M.
Job Details: 03/15/2022
"Customer concern is that dishwasher is experiencing power conditions , and prior to no power condition unit intermittently would sound at random times. Checked supply voltage to unit good 120v. Found main control board not sending voltage to user interface, causing unit to not power and start cycle. Unable to fully test unit as unit does not power. Needs new main board and user interface. Follow up visit scheduled for 3/28 10-2; ordrng 1 WD21X25732 (SERVICE MACHINE CONTROL BOARD) and 1 WD21X25726 (CONFIGURED UI SERVICE CONTROL)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW5
Near Richardson, TX 75081
Patrick
Job Details: 03/15/2022
"Customer concern, unit intermittently making loud grinding noise during use. Found broken slider causing noise. Must replace from truck stock. Replaced slider tested unit. All checks good. ; used 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW4
Near Rockwall, TX 75087
Patrick
Job Details: 03/15/2022
"Customer concern, when unit begins to agitate, led lights flicker throughout the house. Anything led and powered on flickers. Amperage draw within spec. Proper polarity, clean 120vac to unit. Recommend customer contact electrician to diagnose likely neutral/ground issue."
We serviced a
KENMORE LAUNDRY CENTER
Model 41761732810
Near Federal Way, WA 98023
Cejay
Job Details: 03/15/2022
Customer concern is that washer fills but does not wash or spin. Pulled errors via service mode E41. Found failed controll board and lid lock. Needs new controll board and lid lock.; ordrng 1 137353302 (lock) and 1 5304526220 (Board)
We serviced a
KENMORE WASHER-TOPLOAD
Model 11028002010
Near Tacoma, WA 98406
Cejay
Job Details: 03/15/2022
"Customer concern is that washer will stop at wash cycle and lid will not lock. Pulled errors via service mode F7E1, F8E1. Cleared errors ran calibration cycle. Found pressure hose disconnected from board. Connected hose cycle tested washer with a load. No faults found. All checks good"
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID30QS0A
Near Rockwall, TX 75032
Patrick
Job Details: 03/15/2022
"Found pressure switch clogged with debris. Reset unit, cleaned switch. Must replace pressure sw kit. ; ordrng 1 5304504077 (Pressure sw kit)"
We serviced a
LG LAUNDRY CENTER
Model WKEX200HWA
Near University Place, WA 98466
Cameron M.
Job Details: 03/15/2022
"Installed previously ordered door bellows. cycle tested unit 3x, all checks good customer declined to retain old door bellows."
We serviced a
WHIRLPOOL RANGE
Model WFE381LVB0
Near Forney, TX 75126
Patrick
Job Details: 03/15/2022
Replaced glass top. All checks good
We serviced a
WHIRLPOOL DISHWASHER
Model NMN
Near Dallas, TX 75228
Patrick
Job Details: 03/15/2022
"Customer concern unit not finishing cycle. F3e3 failed calibration. Found drain improperly installed causing backflow into unit from disposer. Good fill, good spray, good dispenser, good drain, good heater. Ran normal cycle. All checks good at this time. If parts needed, model and serial information is not available, making part order iffy.; ordrng 1 W10619006 (Latch)"
We serviced a
LG WASHER-FRONTLOAD
Model WM3700HWA
Near Plano, TX 75093
John
Job Details: 03/15/2022
"Customer concern washer cycle selection knob not changing position when knob is spun as well as unit making loud noise while in spin. Found knob and UI not properly selection cycle as well as play between tub and basket. Needs new UI, knob, and rear tub assy. Tub assy. Currently out of stock.; ordrng 1 EBR85194701 (UI Display board) and 1 AEZ73913404 (Knob) and 1 AGM75510706 (Rear tub assy)"
We serviced a
GE WASHER-TOPLOAD
Model HTW240ASK6WS
Near McKinney, TX 75069
John
Job Details: 03/15/2022
"Customer concern washer leaking. Found transmission leaking oil and hub seal worn causing leak. Also found belt worn and frayed as well as pully loose. Needs new transmission, hub seal, pully and nut, and belt. GE to supply parts.; ordrng 1 WH38X27335 (Transmission) and 1 WH02X10364 (Hub seal) and 1 WH03X32097 (Pully and nut) and 1 WH01X27538 (Belt)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW3
Near Allen, TX 75002
John
Job Details: 03/15/2022
Customer concern unit making seeking noise intermitently. Ran unit through service test mode. Unable to verify concern. Unit functioning as designed.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB755DW2
Near Allen, TX 75013
John
Job Details: 03/15/2022
Customer concern unit making thumping like sound. Found basket to be warped out of round causing noise to happen when it passes the rollers. Needs new basket..; ordrng 1 W10899578 (Drum)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE9700AYW
Near Murphy, TX 75094
John
Job Details: 03/15/2022
"Customer concern unit not heating. Found open thermal fuse, causing unit to not heat. Needs new thermal fuse.; ordrng 1 WP35001193 (Thermal fuse)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model LDE41001
Near Tacoma, WA 98444
Cameron M.
Job Details: 03/15/2022
"Customer concern is that unit does not heat properly and on all cycles other than time dry and air fluff ,unit produces burning smell when temperature is changed. Preformed airflow test pass (green).preformed temperature checks. In range. Cycle tested unit 10x, found no mechanical issues at this time. Advised customer to monitor and call if issue persists."
We serviced a
GE DISHWASHER
Model GDT535PSJ5SS
Near Dallas, TX 75231
John
Job Details: 03/15/2022
Customer concern unit not powering on. Found using NuFi device UI not responding. Needs new UI Board.; ordrng 1 WD21X23461 (UI Board)