We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Carrollton, TX 75007
Lane
Job Details: 06/07/2023
Customer stated washer stopped mid cycle. Performed diagnostics found no stored fault codes. Ran test cycle through diagnostics with no problems. During testing washer began doing abnormal things showing signs of voltage bleeding over and stored motor fault. Advise replacing complete wire harness with new motor and cap. ; ordrng 1 W11095106 (Wire harness) and 1 W11026785 (Motor) and 1 W11395618 (Capacitor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near University Place, WA 98466
Cejay
Job Details: 06/07/2023
"Customer concern is that dishwasher fills with water but dose not wash. Pulled error codes.F4E3,F7E1, confirmed voltage to wash motor but no operation. Needs new wash motor. Follow up scheduled for 06/16 8-12pm; ordrng 1 W11665769 (PUMP&MOTOR)"
We serviced a
GE WASHER-FRONTLOAD
Model GFWN1100D0WW
Near Rockwall, TX 75032
Patrick
Job Details: 06/07/2023
"Customer concern, unit fills even when not in use. Confirmed. Water off at wall on arrival. Water on floor on arrival. Replaced inlet valve from preorder. Tested unit. Found leak from torn door boot. Must replace boot. ; ordrng 1 WH08X10064 (Door boot)"
We serviced a
FRIGIDAIRE WALL OVEN
Model FFEW3026TSC
Near Puyallup, WA 98371
Cameron M.
Job Details: 06/07/2023
Installed previously ordered tube asm. Tested unit. All checks good
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB755DW0
Near Plano, TX 75075
John
Job Details: 06/07/2023
"Came to install newinlet valve. Customer stated that plumber came but didn't have any new service valves but he did shut water off to washer. Per customer request, I installed new inlet valve. Unable to test unit for leaks. Customer advised that he will monitor unit once water is restored and check for leaks."
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HC2
Near Fircrest, WA 98466
Cejay
Job Details: 06/07/2023
"Installed previously ordered ACU, cycle tested washer, confirmed doorlock and motor operation. All checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6300C/A3
Near Heath, TX 75126
Patrick
Job Details: 06/07/2023
"Customer concern, unit not turning. Found unit not heating, go8d 240vac to t terminal, disassembled unit. All thermostats and element checks good. Reset all connections including at board. Reassembled. Tested unit. All checks good. Possible bad connection to heater. Unit passed air test yellow. Possible relay issue on main board or motor switch. Unable to determine at this time."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW95HEXW2
Near Forney, TX 75126
Patrick
Job Details: 06/07/2023
"Customer concern, unit displays error codes during use. Confirmed. F6e1 communication error f8e1no water detected f0e1 load detected during clean washer f5e2 door lock error. Unit failed lock test in diag mode. Unit installed on improper pedestal. Must replace lid lock. ; ordrng 1 WP8183270 (Door lock)"
We serviced a
GE RANGE
Model J BP26G R3WH
Near Tacoma, WA 98407
Cejay
Job Details: 06/07/2023
"Customer concern is that range FR burner dispersed flames and self clean function dose not work. Found failed FR burner, also found failed recptical. Customer concern is that original complaint with previouse repair company was FR burn is stuck on high. Needs new FR infinite switch, burner and repctical, bowl and oven control switch. Advised customer parts show NLA. FAH to supply. Requires auth. ; ordrng 1 WB30M2 (8' burner) and 1 WB21X36771 (INFINITE) and 1 WB22X5122 (Oven control switch) and 1 WB31M19 (Black bowl) and 1 WB17X5113 (Recptical)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model GHW9400PL0
Near Lake Tapps, WA 98391
Cameron M.
Job Details: 06/07/2023
"Customer concern is that washer boot torn , unit not completing cycle. Preformed visual inspection, found torn door boot, causing heavy water leak during operation. Also found leaking drain pump. Advised customer due to damage to boot unable to preform cycle test. Needs new door boot and drain pump follow up scheduled for 6/16 1--5; ordrng 1 280187 (PUMP-WATER) and 1 WP8182119 (BELLOW)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MTW6700TQ1
Near Enumclaw, WA 98022
Cameron M.
Job Details: 06/07/2023
"Customer concern is that washer is rusting at hinge locations and around bleach dispenser, and washer does not allow low speed spin in normal cycle. Found unit top rusting heavily surrounding bleach dispenser and hinge point. Also found unit top rusting at right side hinge point. Cycle tested unit , found failed bearing, causing loud spin cycle. Also found worn suspension rods, causing unit to not balance during spin cycle. Needs new top, suspension rods and bearing. Advised customer on manufacture designed cycle selection. Advised customer parts show NLA. AHS TO SUPPLY. REQUIRES AUTH ; ordrng 1 8565314 (TOP) and 1 W10435302 (BEARING KIT) and 1 W10820048 (SUSPENSION)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW0
Near Buckley, WA 98321
Cameron M.
Job Details: 06/07/2023
"Customer concern is that washer produces noise during operation. Found stripped hub, causing excessive tub play and to not spin fully. Also found failed gearcase, causing loud noise during spin cycle. Needs new hub ,gearcase, belt and pully. Customer declined repair at this time."
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW6630HC0
Near Buckley, WA 98321
Cameron M.
Job Details: 06/07/2023
"Customer concern is that washer produces noise during operation and does not complete cycle. Cycle tested unit via service mode, found sticking inlet valves causing unit to produce noise during fill. Also found dispenser clogged with debris at inlet ports, causing unit to produce squealing noise during fill. Needs new inlet valves both hot and cold and dispenser. Advised customer warranty supplies parts, mat take time to receive parts. ; ordrng 1 W11316256 (valve) and 1 W11316255 (valve) and 1 W11524103 (DRAWER)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 02
Near Puyallup, WA 98374
Cejay
Job Details: 06/07/2023
"Customer concern is that dryer is making a noise durring operation. Found debris in blower wheel causing noise durring operation. Cleared debris from blower, cycle tested dryer all checks good. Customer unavailable for siganture."
We serviced a
GE RANGE
Model P2S975SEM1SS
Near Graham, WA 98338
Cameron M.
Job Details: 06/07/2023
"Installed previously ordered ignitors and spark module. Cycle tested. found warped burner head ,causing insufficient grounding for ignition. Needs new burner head no charge. Follow up visit scheduled for 6/15 1-5; ordrng 1 WB16T10038 (HEAD BURNER MAIN)"
We serviced a
SAMSUNG RANGE
Model NE63A6511SS/AA
Near Puyallup, WA 98375
Cameron M.
Job Details: 06/07/2023
Tech was assigned as a helper;
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8000DW4
Near Forney, TX 75126
Patrick
Job Details: 06/07/2023
"Customer concern, unit seems during use. Confirmed. Found failed idler. Replaced from truck stock. Tested unit. All checks good. Unit passed air test yellow. ; used 1 W10837240 (Idler) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GTW720BSN0WS
Near Mesquite, TX 75149
Patrick
Job Details: 06/07/2023
"Customer concern, unit will not complete spin cycle. Found pressure tube had fallen from pressure sensor. Reconnected. Tested unit. All checks good."
We serviced a
FRIGIDAIRE RANGE
Model FFEF3016VSA
Near Mesquite, TX 75149
Patrick
Job Details: 06/07/2023
"Replaced control, overlay, and elements. Tested unit. All checks good."
We serviced a
AMANA DRYER-ELECTRIC
Model NED2335AYW
Near Dallas, TX 75217
Patrick
Job Details: 06/07/2023
"Customer concern, unit not heating. Confirmed. Found burned terminal at element. Thermostats and element check good. Reterminated, tested units. All checks good. ; used 1 TJ90T1112C (Hi temp terminal) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2275XTVY1
Near Richardson, TX 75082
John
Job Details: 06/07/2023
Installed new vent assy and UI panel.
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSJ0WW
Near Dallas, TX 75204
Patrick
Job Details: 06/06/2023
"Replaced motor, speed sensor, and pulley assy. Tested unit. All checks good."
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW6630HW0
Near Plano, TX 75074
John
Job Details: 06/06/2023
Installed new pump assy. All checks good.
We serviced a
GE DRYER-ELECTRIC
Model GFD85ESPN0RS
Near Sachse, TX 75048
John
Job Details: 06/06/2023
Installed new rollers and belt. All checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA40J3000AW/A2
Near Wylie, TX 75098
John
Job Details: 06/06/2023
Installed new control board. All checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Lewisville, TX 75067
Lane
Job Details: 06/06/2023
Replaced pump and motor assembly and new drain pump motor. Performed multiple function and leak tests after repair. All functions checked good at time of service.
We serviced a
KENMORE DISHWASHER
Model 66517034403
Near Coppell, TX 75019
Lane
Job Details: 06/06/2023
Installed new sump assembly and control panel. Performed multiple function and leak tests after repair. All functions unctions checked good at time of service..
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW92HEFW0
Near Puyallup, WA 98375
Cameron M.
Job Details: 06/06/2023
Installed previously ordered dispenser. Cycle tested unit. All checks good
We serviced a
KENMORE WASHER-TOPLOAD
Model 79631523211
Near Puyallup, WA 98371
Cameron M.
Job Details: 06/06/2023
"Arrived to Install previously ordered dispenser and gearcase asm. Found washplate seized to gearcase. Called AHS, AHS advised for customer to contact ahs"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Irving, TX 75062
Lane
Job Details: 06/06/2023
I stalled new sump 3. Performed function and leak test for 15min. All functions checked good at time of service.
We serviced a
GE WALL OVEN
Model PT970SM1SS
Near University Place, WA 98467
Cameron M.
Job Details: 06/06/2023
"Customer concern is that oven does not heat properly. Preformed temperature checks of oven, failed to achieve set temperature. Confirmed correct operation of convection fan and element. Verified broil element functioning properly. Found sticking element relay on main control. Causing unit to not heat to set temperature. Also found open bake element, causing unit to not heat on bake setting. Needs new main oven control and element . Follow up visit scheduled for 6/15 8-12; ordrng 1 WB27T10916 (RANGE OVEN CONTROL BOARD) and 1 WB44T10105 (ELEMENT BAKE ASM)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Federal Way, WA 98023
Cejay
Job Details: 06/06/2023
"Customer concern is that dishwasher fills but dose not wash. Pulled error codes. 6-1. Confirmed voltage to wash motor but no operation, needs new wash pump. Installed new pump and motor assembly, cycle tested dishwasher for leaks, all checks good."
We serviced a
ELECTROLUX RANGE
Model EW36GC55PS
Near Auburn, WA 98001
Cejay
Job Details: 06/06/2023
"Installed previously ordered center burner and cap, right rear burner and cap, cycle tested burners all chexks good."
We serviced a
KENMORE RANGE
Model 79093752104
Near Lakewood, WA 98499
Cameron M.
Job Details: 06/06/2023
Installed previously ordered main control and overlay. Cycle tested unit. All checks good
We serviced a
LG DRYER-ELECTRIC
Model DLEX5170V
Near Irving, TX 75062
Lane
Job Details: 06/06/2023
Installed new user control with knob. Performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM0
Near Edgewood, WA 98372
Cejay
Job Details: 06/06/2023
"Installed previously ordered main control, control panel and spray arm. Cycle tested dishwasher, errors did not return. All checks good."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8400TB01
Near Wylie, TX 75098
John
Job Details: 06/06/2023
Customer concern is washer taking long time to drain. Found no bedris in coin catch and pump motor no spinning fast enough. Replaced drain pump. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV60M9900AV/A5 02
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 06/06/2023
"Installed previously ordered hall sensor and inverter board. Cycle tested unit, all checks good. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Puyallup, WA 98374
Cejay
Job Details: 06/06/2023
"Customer concer is that dishwasher is leaking from leftside. Collected 75$ deductable via check. Cycle tested dishwasher for 45 minutes no leaks, no physical signs of leaks prior to arrival. Advised customer on proper loading practices, to moniter dishwasher, if leak persists to call and schedule another appointment."
We serviced a
KENMORE DISHWASHER
Model 66513229N412
Near Mesquite, TX 75181
Patrick
Job Details: 06/06/2023
"Customer concern, unit leaks during use. Confirmed. Found drip from vent assy soaking detergent dispenser. Must replace both. ; ordrng 1 W10861000 (Detergent dispenser) and 1 WPW10195032 (Vent cover) and 1 WPW10469575 (Vent assy)"
We serviced a
LG WASHER-FRONTLOAD
Model WM3770HWA
Near Forney, TX 75126
Patrick
Job Details: 06/06/2023
Upon full disassembly found pin hole in rh recirculation delivery tube. Glued and taped hole. Must replace tube. ; ordrng 1 MEJ62484609 (Rh recirc hose)
We serviced a
KENMORE DRYER-ELECTRIC
Model 11068702894
Near Puyallup, WA 98375
Cejay
Job Details: 06/06/2023
"Customer concern is that dryer is not starting a cycle. Confirmed customer concern. Found dryerr vent completely crushed causing poor airflow. Found open thermal fuse causing dryer not to start, needs new thermal fuse. Installed new thermal fuse, straightened flex vent and preformed airflow test failed (yellow) advised customer dryer vents need service. Customer signed airflow acknowledgement.; used 1 WP3392519 (FUSE-THRML) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC400XW1
Near Sachse, TX 75048
John
Job Details: 06/06/2023
Installed new door strike and control board. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX700XL2
Near Rockwall, TX 75087
John
Job Details: 06/05/2023
Customer concern is washer is filling while not in use. Confirmed unit filling. Found inlet valve remaining partially open. Replaced dispenser/inlet valves. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV431AEP/XAA
Near Rockwall, TX 75032
John
Job Details: 06/05/2023
Customer concern is dryer not heating. Found open element causing no heat condition. Replaced element from truck stock. All checks good.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED5800TWO
Near Garland, TX 75044
John
Job Details: 06/05/2023
Customer concern is dryer keeps running after timer stops. Found door switch broken so that it doesn't disengage when door opened. Replaced door switch. All checks good.
We serviced a
GE RANGE
Model ZEU36KSK2SS
Near Coppell, TX 75019
Lane
Job Details: 06/05/2023
Customer stated cooktop knob broke off. Preformed diagnostics found switch stem broke causing issue. Left rear anf right front switches need replacing. All other functions checked good at time of service.; ordrng 1 WB24T10134 (Switch infinite) and 1 WB24T10119 (Switch infinite)
We serviced a
LG WASHER-FRONTLOAD
Model WM4370HKA
Near Irving, TX 75063
Lane
Job Details: 06/05/2023
Customer stated washer makes squeaking noise. Performed diagnostics found tub spring holder broken on right side causing noise .advised replacing both springs with new holders. All other functions checked good at time of service. ; ordrng 2 4970FR2084Z (Tub spring)s and 2 4930FR3040A (Spring holder)s
We serviced a
LG WASHER-FRONTLOAD
Model WM2075CW
Near Mesquite, TX 75150
Patrick
Job Details: 06/05/2023
"Customer concern, unit leaking from underneath. Confirmed. Found failed rear bearing and cracked tub. Visible through drain trap opening. Must replace entire wash assy. Ahs must source parts. Unit located in closet, stacked. ; ordrng 1 4986ER0004F (Bellows) and 1 3045ER1006E (Spin basket) and 1 3550ER0004B (Tub front) and 1 4434ER0002D (Spider gear) and 1 AJQ35154203 (Tub rear)"
We serviced a
GE WASHER-TOPLOAD
Model GTW490ACJ3WS
Near Dallas, TX 75228
Patrick
Job Details: 06/05/2023
"Customer concern, unit will not begin cycle. Confirmed. Found door close not registering at board. Must replace door lock from truck stock. Customer ok'd $344.62 estimate. Replaced lid switch, tested unit, all checks good. ; used 1 WH08X32697 (Lid lock) from stock"
We serviced a
GE WALL OVEN
Model JKP07G0J3BG
Near Mesquite, TX 75150
Patrick
Job Details: 06/05/2023
"Customer concern, baffle element not heating. Confirmed. Replaced element. Tested unit. All checks good."
We serviced a
GE COOKTOP
Model JGP329SET1SS
Near Irving, TX 75063
Lane
Job Details: 06/05/2023
Customer stated burners don't work properly. Performed diagnostics found multiple gas orifices needed cleaning. Right front burner base and cap are faulty causing lame to br uneven. All other functions checked good at time of service.; ordrng 1 WB16T10046 (Burner) and 1 WB29K10024 (Burner cap)
We serviced a
MAYTAG LAUNDRY CENTER
Model WET4024HW0
Near Puyallup, WA 98371
Cameron M.
Job Details: 06/05/2023
"Customer concern is that washer does not start cycle. Preformed visual inspection of unit , found broken lid hinge. Causing lid and lidlock to not align properly resulting in unit not starting cycle. Needs new lid assembly. Collected payment in full via card payment. Follow up visit scheduled for 6/14 8-12; ordrng 1 W11189136 (LID)"
We serviced a
ELECTROLUX RANGE
Model EI30EF35JSA
Near Tacoma, WA 98498
Cameron M.
Job Details: 06/05/2023
Installed previously ordered main control and temp probe. Cycle tested unit. All checks good
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SSM1WW
Near Spanaway, WA 98387
Cameron M.
Job Details: 06/05/2023
"Customer concern is that washer produces noise and burning rubber smell during spin cycle. Found failed rear basket support, causing basket play and wobble during spin cycle. Also found failed tub bearing causing unit to produce noise during spin cycle. Needs new basket, tub seal, rear tub asm belt, pully and door boot. Advised customer parts show NLA. AHS TO SUPPLY. REQUIRES AUTH second tech; ordrng 1 WH45X22914 (WASHING MACHINE TUB REAR) and 1 WH08X10054 (TUB SEAL) and 1 WH08X23479 (GASKET) and 1 WH07X10022 (Washer Dri... DRIVE PULLEY KIT) and 1 WH08X10050 (DRIVING BELT) and 1 WH45X23480 (BASKET ASM 5.1 CU FT)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6120HC0
Near Spanaway, WA 98387
Cameron M.
Job Details: 06/05/2023
Customer concern is that washer does not agitate. Cycle tested unit. Found unit nit not shifting from agitate to spin. Unit stuck in spin portion of cycle. Found failed actuator causing unit to not shift. Needs new actuator. Installed new actuator. Cycle tested unit. All checks good. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent. Collected payment via cash payment. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US3A
Near Graham, WA 98338
Cameron M.
Job Details: 06/05/2023
"Customer concern is that dishwasher preformed no issues first load. Second cycle unit drained without issue until final drain and rinse unit failed to drain and complete. Cycle tested unit, unit drained to completion with unrestricted flow. Preformed stress tested of drain pump, failed. Found main board intermittently failed to send voltage to drain pump. Also found drain pump ohms out of range. Needs new main control and drain pump. Installed new drain pump and control board. Cycle tested unit, all checks good. Advised customer on the importance of using high quality detergent. Also Advised customer on regular cleaning intervals for optimal performance."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV60M9900AV/A5 02
Near Tacoma, WA 98446
Cejay
Job Details: 06/05/2023
"Customer concern is that is lower washer is not starting a cycle. Pulled error codes. DC,3C2,AC6,3C2,UB,LC1,DC. Upon manual activation od spin operation. 3C2 error. Found failed inveter and motor causing washer not to operate. Needs new motor assembly and inverter board. Requires auth.; ordrng 1 DC31-00124A (MOTOR BLDC-ASSY STATOR) and 1 DC92-01531C (ASSY PCB KIT)"
We serviced a
ELECTROLUX WASHER-FRONTLOAD
Model EIFLS60LT1
Near Carrollton, TX 75007
Lane
Job Details: 06/05/2023
Customer stated washer won't drain. Performed diagnostics found drain pump needs to be serviced. Customer has already attempted repair prior to service. Customer wants washer diagnosed but wants to do repair them selves.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45N3050AW/A4 01
Near Dallas, TX 75287
John
Job Details: 06/05/2023
Customer concern is washer doesn't spin and sometimes doesn't drain. Found suspension rods worn and bouncy causing unit to not spin. Also found drain pump making rattling noise and fails stress test. Needs new suspension rods and drain pump.; ordrng 2 DC97-16350T (Suspension rod)s and 2 DC97-16350S (Suspension rod)s and 1 DC97-19289F (Drain pump)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Carrollton, TX 75007
John
Job Details: 06/05/2023
Customer concern is DW leaking from underneath. Found diverter leaking while unit in use. Also found insulation behind kick plate wet and beginning to mold. Needs new sump assy and kick plate insulation. Left kick plate off of unit to allow wood flooring to dry.; ordrng 1 W10861526 (Pump and motor) and 1 W11223838 (Shield)
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA
Near Richardson, TX 75080
John
Job Details: 06/05/2023
Customer concern is DW dispenser will not latch closed. Found latch on dispenser broken so that it will not stay closed. Needs new dispenser assy.; ordrng 1 DD81-02628A (Dispenser)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Puyallup, WA 98371
Cameron M.
Job Details: 06/05/2023
"Customer concern is that dryer produces squealing noise during operation. Found seized idler pully, causing squealing noise during operation. Also found dirty rollers, causing noise during operation. Needs new idler pully. Installed new idler pully. Cleaned and calibrated moisture sensor. Cleaned and vacuumed inside of unit. Cycle tested unit. All checks good ; used 1 279640 (PULLEY,IDLER) from stock"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11066642501
Near Garland, TX 75044
John
Job Details: 06/05/2023
Customer concern is dyer keeps running once door is opened. Found door switch spring is broken causing unit to believe the door is always closed. Replaced door switch from truck stock. All checks good.; used 1 WP3406107 () from stock
We serviced a
GE DRYER-ELECTRIC
Model GFD48ESPK0DG
Near Dallas, TX 75204
Patrick
Job Details: 06/05/2023
"Customer concern unit makes noise during use. Confirmed, found worn idler. Must replace idler and belt. ; ordrng 1 WE12X10018 (Idler lh) and 1 WE12X10019 (Idler rh) and 1 WE12X10020 (Belt)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV350AEW/XAA
Near Buckley, WA 98321
Cejay
Job Details: 06/05/2023
"Customer concern is that dryer is not heating. Preformed airflow test failed (yellow). Found dryer not receiving 240v. Found breaker tripped. Reset breaker, dryer is now heating. Advised customer electrian is needed to replace weak breaker."
We serviced a
MAYTAG RANGE
Model MER8800FZ3
Near Dallas, TX 75219
Patrick
Job Details: 06/05/2023
"Replaced board, tested unit. Unit checks good. Found burned outlet as well. Left unit turned off at breaker. Advised customer to discontinue use. Customer must have electrician repair outlet."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AP/A2
Near Addison, TX 75001
Lane
Job Details: 06/05/2023
Installed door seal and performed multiple function and leak tests after repair. All functions checked good at time of service.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11086872800
Near Bonney Lake, WA 98391
Cejay
Job Details: 06/05/2023
Installed previously ordered door switch and thermal cutoff kit. Preformed airflow test failed (red) advised. Customer dryer vents need service before resuming normal opertion of dryer. Customer signed airflow acknowledgement.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8300SW2
Near Puyallup, WA 98374
Cejay
Job Details: 06/05/2023
"Customer concern is that dryer seems to be running very hot. Preformed airflow test failed (yellow), air cycle test good. Dryer temps over 250?F. Thermistor ohms in range. Needs new main control and thermistor. Advised customer part shows discontinued. AHS to supply. Requires auth. ; ordrng 1 WPW10111606 (Main control) and 1 WP8577274 (THERMISTOR)"
We serviced a
GE RANGE
Model JGP3030SL1SS
Near Irving, TX 75063
Lane
Job Details: 06/05/2023
Customer stated right rear burner doesn't work and left front burner base is stuck. Knobs are starting to crack and lettering has warn off causing a safety issue when using unit. Performed diagnostics found faulty burner valve for right rear. Knobs are cracking. Left front burner assembly has seized together. Top panel lettering has warn off making it difficult to set desired heat output. Some screws may need to be drilled out.; ordrng 1 WB62X29401 (Unit top) and 1 WB16X24722 (Burner) and 4 WB03X29300 (Knobs)s and 1 WB02X24725 (RANGE INJET XL V2) and 1 WB21X29410 (Gas valve)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6200EZ/A3 01
Near Puyallup, WA 98374
Cejay
Job Details: 06/05/2023
"Customer concern is that dryer is making a noise. Found rear supports wheels failed causing noise. Needs new rear supports. Installed new rear support wheels, cycle tested dryer preformed airflow test failed (yellow), cleaned and calibrated moisture sensors all checks good. ; used 2 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
GE DISHWASHER
Model GSD4000J00BB
Near Plano, TX 75074
John
Job Details: 06/05/2023
Customer concern is DW will not drain. Found drain solenoid melted and frozen in place causing unit to not drain. Needs new drain solenoid kit and timer.; ordrng 1 WD21X10060 (Drain solenoid kit) and 1 WD21X10200 (Timer)
We serviced a
GE DRYER-ELECTRIC
Model DCVH480EK0WW
Near Tacoma, WA 98402
Cejay
Job Details: 06/05/2023
Installed previously ordered belt and idler. Cycle tested dryer all checks good.
We serviced a
GE LAUNDRY CENTER
Model WSM2420TCAWW
Near Dallas, TX 75204
Patrick
Job Details: 06/05/2023
"Replaced lid lock, tested unit all checks good."
We serviced a
KITCHENAID WALL OVEN
Model n/a
Near Murphy, TX 75094
John
Job Details: 06/05/2023
Customer concern is wall oven giving F2 E1 error. Found upper cooling fan comming on but very loud and speed constantly changing causing hear to build up outside of cavity. Needs new upper cooling fan. AHS to research model number and part number.; ordrng 1 Uppercoolingfan (Upper cooling fan)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC415EW1
Near Spanaway, WA 98387
Cejay
Job Details: 06/01/2023
"Customer concern is washer is producing a burning smell and is not spinning clothes out all the way. Found failed gearcase causing smell and spin issues. Needs new gearcase, cam and belt. Follow up scheduled for 06/08 8-12pm ; ordrng 1 W10721967 (CAM) and 1 W11035747 (GEARCASE) and 1 WPW10006384 (BELT)"
We serviced a
KENMORE DISHWASHER
Model 665.14833N510
Near Carrollton, TX 75006
Lane
Job Details: 06/01/2023
Customer stated dishwasher doesn't fill. Preformed diagnostics found dishwasher leaking through chewed drain hose as fast as it fills. Damcaused by rodents.
We serviced a
SAMSUNG DISHWASHER
Model n/a
Near Irving, TX 75063
Lane
Job Details: 06/01/2023
Customernstated dishwasher leaks water. Performed diagnostics found faulty inlet valve. All other functions checked good at time of service. Customer was made aware that dishwasher should not be used. ; ordrng 1 Needsresearch (Inlet valve)
We serviced a
GE RANGE
Model JGB645SEK1SS
Near Puyallup, WA 98375
Cameron M.
Job Details: 06/01/2023
Installed previously ordered valvesand knob. Cycle tested unit. All checks good
We serviced a
LG WASHER-FRONTLOAD
Model WM3670HWA
Near Coppell, TX 75019
Lane
Job Details: 06/01/2023
Customernstated washer leaks water. Performed diagnostics found drain hose leaking. All other functions checked good at time of service. ; ordrng 1 5215ER2002G (Drain hose)
We serviced a
WHIRLPOOL COOKTOP
Model GJC3034RS01
Near Rockwall, TX 75087
Patrick
Job Details: 06/01/2023
Replaced infinite switches. Tested unit all checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EP/A3
Near Richardson, TX 75081
John
Job Details: 06/01/2023
"Customer concern is dryer will not power start. Found idler pulley has come apart causing micro switch to be tripped. Replaced idler pulley and belt from truck stock. All checks good.; used 1 6602-001655 (BELT), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.29842991
Near Garland, TX 75044
John
Job Details: 06/01/2023
Customer concern is washer will not drain. Found lid switch broken causing unit to not drain. Replaced lid switch from truck stock. All checks good.; used 1 WP3949238 (SWITCH-LID) from stock
We serviced a
LG DISHWASHER
Model LDS5540ST
Near Rowlett, TX 75089
Patrick
Job Details: 06/01/2023
Replaced gasket. Tested unit. All spray arms rotating. All checks good.
We serviced a
KENMORE DISHWASHER
Model 36314382000
Near Lakewood, WA 98498
Cameron M.
Job Details: 06/01/2023
"Customer concern is that dishwasher leaks from door at last and right corners. Found unit leaking from pump mechanism when drain solenoid actuated butterfly valve is actuated. Also found worn door sear causing unit to leak during door during operation. Needs new pump mechanism, door seal and corner seal. Advised customer not to continue use of unit as continued leak has caused swelling of sub floor under unit. Follow up visit scheduled for 6/12 1-5; ordrng 1 WD26X10013 (DISHWASHER MOTOR & PUMP ASSEMBLY) and 1 WD08X10057 (DISHWASHER DOOR GASKET) and 1 WD8X228 (BAFFLE LH) and 1 WD8X227 (Front BAFFLE RH)"
We serviced a
KITCHENAID DISHWASHER
Model KUDC20FVSS3
Near Coppell, TX 75019
Lane
Job Details: 06/01/2023
I stalled new drain hose and performed multiple function tests after. All functions checked good at time of service.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45T3400AP/A4
Near Rockwall, TX 75087
John
Job Details: 06/01/2023
Installed new suspension rods. All checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8400TB01
Near Wylie, TX 75098
John
Job Details: 06/01/2023
Customer concern is washer is giving F21 and F20 errors and not spinning. Ran diagnostic test cycle and found when unit fills it produces a large amount of suds causing drain pump to continuously run and produce code for long drain. Advised Customer about the affects of suds inside washing machine and how to remove them. All other checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45N3050AW/A4 01
Near Plano, TX 75094
John
Job Details: 06/01/2023
Customer concern is washer will not drain. Found drain pump recieving voltage but only humming. Drain pump fails ohms check. Needs new drain pump.; ordrng 1 DC97-19289F (Drain pump)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Frisco, TX 75034
John
Job Details: 06/01/2023
Installed new dispenser and drain pump. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV219AEW/XAA
Near Irving, TX 75063
Lane
Job Details: 06/01/2023
Customer stated dryer won't turn on. Performed diagnostics found faulty belt. Replaced belt and performed multiple function tests. All functions checked good at time of service. ; used 1 6602-001655 (Belt) from stock
We serviced a
KITCHENAID COOKTOP
Model KFGU766VSS02
Near Irving, TX 75039
Lane
Job Details: 06/01/2023
Customer stated cooktop ignition system was acting up. Preformed diagnostics found unit working correctly at time of service. Appears moisture got to unit causing issue.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW1
Near McKinney, TX 75071
John
Job Details: 06/01/2023
Customer concern is dryer not heating. Found open thermal cut off causing no heat condition. Replaced thermal cut off and high limit fuse from truck stock. Unit fails vent check red. Advised Customer that vents will need to be cleaned in order to avoid further heating issues.; used 1 279816 (THERMAL CUT OFF HI) from stock
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW2
Near Irving, TX 75062
Lane
Job Details: 06/01/2023
Installed new power cord and noise filter. Performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Carrollton, TX 75007
Lane
Job Details: 06/01/2023
Installed user control and performed multiple function tests after repair. All functions checked good at time of service
We serviced a
KENMORE RANGE
Model 79095681301
Near Garland, TX 75044
Patrick
Job Details: 06/01/2023
"Customer concern, control doa. Confirmed. Range top good, elements good. Must replace control. Customer decline estimate."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Bonney Lake, WA 98391
Cejay
Job Details: 06/01/2023
"Customer concern is that dishwasher is leaking and dispenser is not closeing. Found leak coming from divirter seals. Needs new sump and motor, dispenser and lower rack wheels. Requires auth.; ordrng 1 WPW10605057 (PUMP&MOTOR) and 1 W10861000 (DISPENSER) and 4 WPW10195417 (WHEEL)s"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9150WW01
Near Tacoma, WA 98405
Cejay
Job Details: 06/01/2023
"Customer concern is that washer is leaking intermittenly. Signs of water on front panel, signs of oversuds. Found worn and cracked door seal causing leak. Needs new door seal. SHS to supply. SHS ships DTC. Advised customer to call once part arrives.; ordrng 1 WPW10381562 (Door seal)"
We serviced a
LG WASHER-FRONTLOAD
Model WT5070CW
Near Garland, TX 75040
Patrick
Job Details: 06/01/2023
"Customer concern, unit displays oe,ue, and ie drain error, fill error, unbalanced error. Svc mode, all functions operate. Substantial vibration during spin. Must replace pressure sw, pressure hose and dampers. ; ordrng 4 4902EA1002E (Damper)s and 1 6501EA1001R (Pressure sensor w/ tube)"