We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7040DW1
Near Puyallup, WA 98374
Cameron M.
Job Details: 07/07/2022
"Customer concern is that washer does not drain pump just hums. Cycle tested unit, found unit not draining. Checked pump for debris, none. Found seized drain pump. Needs new drain pump. Follow up visit scheduled for 7/14 1-5; ordrng 1 W10876600 (DRAIN PUMP)"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Roy, WA 98580
Cameron M.
Job Details: 07/07/2022
"Installed previously ordered main board, and drain pump. Cycle tested unit 3x. All checks good"
We serviced a
LG DISHWASHER
Model LDT5678ST
Near Tacoma, WA 98422
Cejay
Job Details: 07/07/2022
"Customer concern is that dishwasher does not start.Partial display LED failure. Unit shows NE error variable motor fault. Unit also failed to activate drain motor. Needs new display, pump motor and case assembly. Requires Auth.; ordrng 1 4681ED3001D (pump motor) and 1 ABQ75742501 (CASE ASSEMBLY) and 1 AGL75675214 (PANEL ASSEMBLY,CONTROL)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV56H9100EV/A2
Near University Place, WA 98467
Cejay
Job Details: 07/07/2022
"Customer concern is that dryer is not heating prior to vents being serviced. Preformed airflow test failed (yelllow). 240v to unit. Tested element good. Found open thermal cutoff causing dryer not to heat. Needs new thermal cutoff and operating thermostat. Installed new thermal cutoff and operating thermostat. Cycle tested dryer on air cycle and high heat, all checks good.Advised customer dryer vent has restricted airflow and needs service.; used 1 DC96-00887C (THERMAL CUT-OFF), and 1 DC47-00018A (OPERATING THERMOSTAT) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC465HW2
Near Spanaway, WA 98387
Cameron M.
Job Details: 07/07/2022
"Customer concern is that washer leaks a lot of water and tub fell in. Found failed suspension rod cup,causing tub to fall into unit. Also found stripped hub,causing unit to not spin clothes out. Found no active leaks. Unable to fully test unit at time of service as it will cause further damage. needs new hub and suspension rods. Follow up visit scheduled for 7/19 8-12; ordrng 1 W11217817 (SUSPENSION) and 1 W10528947 (Hub)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9750WW01
Near Spanaway, WA 98387
Cameron M.
Job Details: 07/07/2022
Installed previously ordered wire harness. Cycle tested unit. All checks good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF730PAYM6
Near Lewisville, TX 75067
Chris
Job Details: 07/07/2022
Replaced sump assembly. Tested. Unit checks good. No leaks found. Customer had cabinet damage inside all lower cabinets and drawers and along baseboard. Instructed customer this is too much damage to be causes by dishwasher leak. Customer mentioned there was a previous water damage that possibly causes damage.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED9800TK0
Near Coppell, TX 75019
Chris
Job Details: 07/07/2022
Customer concern is unit won't start. Found open thermal fuse. Replaced fuse. Tested. Unit checks good. Passed vent test. ; used 1 WP3392519 (FUSE-THRML) from stock
We serviced a
GE WALL OVEN
Model JT950S0A2SS
Near Coppell, TX 75019
Chris
Job Details: 07/07/2022
Customer concern is unit was showing f7 error code. Error is for communication failure between touch panel and main board. Will need controls replaced. ; ordrng 1 WB36T10207 (panel control assy w) and 1 WB27T10287 (Control board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near DuPont, WA 98327
Cejay
Job Details: 07/07/2022
Installed previously ordered heater element. Cycle tested unit all checks good
We serviced a
KENMORE REFRIGERATOR
Model 11175032020
Near Grand Prairie, TX 75050
Patrick
Job Details: 07/07/2022
"Sears sent two water valves and no fz door gasket. Replaced valve, that checks good. Need fz door gasket p/n 30123-0021502-00.; O-emld tckt"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF6A
Near Dallas, TX 75206
Patrick
Job Details: 07/07/2022
"Customer concern, foul odor from unit. Added high loop to drain tube. Ran quick wash. Good fill, good spray, good divert, good drain, repeat, good fill, soap dispenser good. All checks good."
We serviced a
GE REFRIGERATOR
Model ZIS420NMC
Near Dallas, TX 75214
Patrick
Job Details: 07/07/2022
"Replaced im. Good motor, good fill. All checks good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near The Colony, TX 75056
Chris
Job Details: 07/07/2022
Replaced valve and icemaker. Tested. Unit checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSQ9659PW2
Near Irving, TX 75062
John
Job Details: 07/07/2022
Customer concern is washer not agitating and burning smell. Customer advised that a different company recently replaced gear case. Found clutch not engaging and grinding when unit is agitating causing no movement and burning smell. Needs new clutch.; ordrng 1 285785 (clutch)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4 01
Near Grand Prairie, TX 75050
John
Job Details: 07/07/2022
Came to install top assy and detergent dispenser. Found water supply valves unable to close. Advised Customer that valves will need to be changed in order to complete repair. Customer advised that she will have maintenance replace valves and will contact RPS once completed. Detergent dispenser has been replaced.; O-emld tckt
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA45N3050AW/A4 01
Near Garland, TX 75042
John
Job Details: 07/07/2022
Installed new damper rods. All checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Garland, TX 75042
John
Job Details: 07/07/2022
Installed new detergent dispenser. All checks good.
We serviced a
KENMORE DISHWASHER
Model 66513893K801
Near Carrollton, TX 75007
John
Job Details: 07/07/2022
Installed new touch pad. All checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM5000HVA
Near Garland, TX 75044
Patrick
Job Details: 07/07/2022
"Customer concern, unit leaking during use. Found torn door boot. Must replace door boot and spring. ; ordrng 1 MDS64934202 (Door boot) and 1 ACA56078801 (Boot spring)"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS05
Near Frisco, TX 75034
Chris
Job Details: 07/07/2022
Replaced filter board. Tested with customer. Unit checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45T6000AW/A5
Near Plano, TX 75074
Patrick
Job Details: 07/07/2022
"Customer concern, on power up unit displays Sud and will not continue operation. Confirmed. Stacked unit in closet. Drain trap clear, calibrated unit. No change. Cycled power. Error removed, ran rinse and spin. Good fill, good agitate, no excess suds, good drain, good spin. If problem persists must send 2 men and allow 2hrs."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48J7770EP/A2
Near McKinney, TX 75071
Chris
Job Details: 07/07/2022
Customer concern is unit making loud noise. Foundback rollers both seized. Replaced rollers. Tested. Unit checks good. ; used 2 DC97-16782A (DRUM ROLLER) from stock
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC465HW0
Near McKinney, TX 75071
Chris
Job Details: 07/07/2022
Customer concern is handle loose. Found door handle broken. Need new handle. ; ordrng 1 W10861225 (handle)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AW/A2 01
Near Orting, WA 98360
Cameron M.
Job Details: 07/07/2022
"Customer concern is that washer makes squealing noise during spin cycle. Found failed tub bearing causing noise during spin cycle. Needs new rear tub asm, tub seal, basket assembly. Advised customer parts show out of stock may take time to receive parts. ; ordrng 1 DC97-17037E (ASSY DRUM) and 1 DC97-19636A (ASSY SEMI TUB BACK), states that autho needed"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11096573230
Near Dallas, TX 75252
Patrick
Job Details: 07/06/2022
"Customer concern, unit stats by itself and timer doesn't advance. Found pts switch stuck closed. Found timer motor open. Must replace both. ; ordrng 1 WP3398193 (Timer) and 1 WP3395382 (Pts switch)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A3 04
Near Graham, WA 98338
Cejay
Job Details: 07/06/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (yellow). Found open element causing dryer not to heat. Needs new element. Installed new element. Cycle tested dryer all checks good. Advised customer dryer vent needs service.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDS220T2
Near Dallas, TX 75252
Patrick
Job Details: 07/06/2022
"Customer concern, unit will not operate. Found melted wire nut taped in junction box. No water through inlet valve. Must replace inlet valve. ; ordrng 1 WP4171000 (Fill valve assy)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5200W/A3
Near Graham, WA 98338
Cameron M.
Job Details: 07/06/2022
"Customer concern is that dryer hummed and did not move drum , unit produces smoke and burning smell. Unable to test unit safely, as it poses fire risk. Found failed start windings, causing unit to hum. Also found burnt motor windings, causing unit to produce smoke and burning smell. Needs new fan motor assembly. Customer declined repair at this time. Collected cash payment. Advised customer not to plug unit in."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50M7450AW/A4
Near Frisco, TX 75033
John
Job Details: 07/06/2022
Customer concern is washer leaving stains on clothes. Cycle tested unit. No issues found. Advised Customer on use of self clean setting on unit and frequency. All checks good.
We serviced a
KENMORE RANGE
Model 790.95053310
Near Lewisville, TX 75067
John
Job Details: 07/06/2022
Came to install new control board. Checked power supply at plug before installing new board and found unit recieving voltage through ground and only using 120v instead of 240v. Advised Customer that an electrician will be necessary to resolve issue.
We serviced a
GE COOKTOP
Model JGP333SET3SS
Near Coppell, TX 75019
John
Job Details: 07/06/2022
Cuwtomer concern is knobs on cooktop knobs are broken and unusable. Needs new knobs.; ordrng 4 WB03T10325 (range burner control)s
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM2
Near Coppell, TX 75019
John
Job Details: 07/06/2022
Installed new spray arms. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near McKinney, TX 75070
Chris
Job Details: 07/06/2022
Replaced spray arm and bottle washer. Tested with customer. No leaks found.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8000DW4
Near McKinney, TX 75070
Chris
Job Details: 07/06/2022
Customer concern is unit loud. Found pulley squeaking. Replaced pulley. Tested with customer. Unit checks good. ; used 1 W10837240 (BRACKET) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA505AHZ0
Near Plano, TX 75025
Chris
Job Details: 07/06/2022
Replaced spray arms and seal. Tested. No leaks found.
We serviced a
GE WASHER-FRONTLOAD
Model GTW460ASJ5WW
Near Plano, TX 75075
Chris
Job Details: 07/06/2022
Customer concern is unit continues to drip after finishing. Found water valves not closing. Replaced valves assembly. Tested. Unit checks good. ; used 1 WH13X26535 (WATER VALVE) from stock
We serviced a
GE RANGE
Model ZGP366NR5SS
Near Dallas, TX 75230
Chris
Job Details: 07/06/2022
Replaced ignitor and burners. Tested with customer. Unit checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model MISSING
Near Spanaway, WA 98387
Cejay
Job Details: 07/06/2022
Installed previously ordered door switch. Cycle tested unit all checks good. Advised customer missing model tag will limit any future repairs.
We serviced a
GE WALL OVEN
Model JT3800SH8SS
Near Buckley, WA 98321
Cameron M.
Job Details: 07/06/2022
"Installed previously ordered video module. Cycle tested unit 10x, all checks good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QS0
Near Dallas, TX 75209
Patrick
Job Details: 07/06/2022
Replaced drain ferrule. All checks good
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHWE400WW01
Near Orting, WA 98360
Cejay
Job Details: 07/06/2022
Customer concern is that washer smells and is leaking. Found debris on door glass. Cycle tested unit no leaks. Advised customer on running regular cleaning cycles and proper maintenance of door seal after every cycle. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model PYE2300AYW 10
Near Dallas, TX 75238
Patrick
Job Details: 07/06/2022
Replaced idler and rear roller. Tested unit. All checks good.
We serviced a
GE REFRIGERATOR
Model GSS25WSTBSS
Near Balch Springs, TX 75180
Patrick
Job Details: 07/06/2022
"Customer concern, unit only dispensing crushed ice. Found ice door not closing. Ice buildup damaged bucket. Must replace flapper and bucket. ; ordrng 1 WR17X12091 (Ice bucket) and 1 WR62X10055 (Ice door solenoid)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHAXVA00
Near Rockwall, TX 75087
Patrick
Job Details: 07/06/2022
"Replaced board, no change. Good 120vdc to auger. Must replace auger assy; ordrng 1 W10822606 (Auger motor)"
We serviced a
GE DISHWASHER
Model GDF640HSM0SS
Near Tacoma, WA 98498
Cejay
Job Details: 07/06/2022
Installed previously ordered main control. Issues still present. Called AHS Auth number 319MSAAHS will contact customer.
We serviced a
GE DRYER-ELECTRIC
Model DPGT750EC2PL
Near Parkland, WA 98444
Cejay
Job Details: 07/06/2022
Customer concern is that dryer is making a noise during operation. Found failed LF roller causing noise during operation. Needs new roller assembly. Follow up scheduled for 07/14 8-12pm; ordrng 1 WE03X10008 (roller assm)
We serviced a
WHIRLPOOL DRYER-GAS
Model LGV5634AW0
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 07/06/2022
"Customer concern is that dryer heat on low but takes multiple cycles to dry clothes. Preformed airflow test, passed (yellow). Found failed gas valve coils ,causing unit to not heat. Needs new valve coils. Installed new coils cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit 3x. Preformed temperature checks, in range. All checks good ; used 1 279834 (2 COIL GAS VALVE SET) from stock"
We serviced a
GE RANGE
Model JGB860DEJ6WW
Near Tacoma, WA 98422
Cameron M.
Job Details: 07/06/2022
Customer concern is that range display does not set time. Tested user cycle selections. Found no defect. Unit operating as designed. Instructed customer on procedure for setting time in range. Unit operating as designed.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45N5300V/A3
Near Tacoma, WA 98405
Cameron M.
Job Details: 07/06/2022
Installed previously ordered main pcb. Cycle tested unit. All checks good
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE9700AYW
Near Dallas, TX 75287
Chris
Job Details: 07/06/2022
Customer concern is unit smells and is hot inside laundry room. Found vent disconnected from dryer in back. Reconnected vent. Tested. Unit heating and running good. Unit has had multiple issues and customer not happy with all the failures.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AV/A2 11
Near Irving, TX 75038
John
Job Details: 07/06/2022
Customer concern washer leaking from door. Cycle tested unit and found plugged door boot drain holes causing water to run out from underneath door. Cleared drain holes. All checks good.
We serviced a
GE RANGE
Model JBS60RK8SS
Near Allen, TX 75002
Chris
Job Details: 07/06/2022
Customer concern is drawer not closing. Need supports for drawer. ; ordrng 2 WB02X29072 (drawer wedge)s and 2 WB02X33180 (Rear support)s and 2 WB48T10013 (range drawer support)s
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MVWX655DW1
Near Plano, TX 75074
Chris
Job Details: 07/06/2022
Customer concern is unit not spinning. Found actuator arm broken and not shifting. Replaced actuator. Tested. Unit checks good. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV410AER/XAA
Near Irving, TX 75062
John
Job Details: 07/06/2022
"Customer concern unit not drying properly. Unit is heating and cycling properly. Ran vent check, fails red. Advised Customer that vents will need to be cleaned for unit to function properly."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45H7000AW/A2
Near Irving, TX 75061
John
Job Details: 07/06/2022
Came to install new dampers. Found that we only received 3 instead of 4. Installed the 3 new ones I had and cycle tested. Fails. Will need missing 4th damper on RR corner.; O-emld tckt
We serviced a
GE DRYER-GAS
Model DBXR463EB0WW
Near Irving, TX 75060
John
Job Details: 07/06/2022
Customer concern is dryer timer knob is broken. Conformed knob is broken. Needs new knob.; ordrng 1 WE1M654 (knob)
We serviced a
GE DISHWASHER
Model GDT645SYN2FS
Near Dallas, TX 75243
John
Job Details: 07/06/2022
Customer concern unit giving bad smell during cycle. Ran full diagnostic using NuFi device. No smell found from machine. Did find wash pump pulsing when it should be running and control board not recognizing wash pump movement. Also found while wash pump pulsing that it eventually fails stress test. Needs new wash pump and control board.; ordrng 1 WD21X25992 (Control board) and 1 WD19X25700 (Wash pump)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US 03
Near Spanaway, WA 98387
Cejay
Job Details: 07/06/2022
Could not finish repair due to clutch damaged in shipping. Needs new clutch and hexagon nut . NEW to supply; ordrng 1 DC97-18439B (ASSY CLUTCH-MODULE) and 1 6021-001253 (Hexagon-nut)
We serviced a
GE DRYER-ELECTRIC
Model DBSR453EB0WW
Near Rowlett, TX 75089
Chris
Job Details: 07/06/2022
Replaced front bulkhead. Tested. Unit checks good.
We serviced a
MAYTAG RANGE
Model MER5775QAS
Near Lakewood, WA 98498
Cameron M.
Job Details: 07/06/2022
"Installed previously ordered door hinges. cycle tested unit, all checks good"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 11
Near Puyallup, WA 98373
Cameron M.
Job Details: 07/06/2022
"Customer concern is that washer does not fill on any cycle but quick wash. Cycle tested unit 10x via service mode, found no mechanical defect. Cycle tested unit on multiple cycles, found no mechanical defects at time of service. Unit operating as designed. Advised customer to monitor and call if issue persists."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EP/A3 02
Near Tacoma, WA 98445
Cameron M.
Job Details: 07/05/2022
"Customer concern is that dryer makes noise during operation. Found seized right front and rear right rollers, causing noise during operation. Needs new rollers. Installed new rollers. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors.cycle tested unit 3x, all checks good. Preformed airflow test.pass (green ).; used 2 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6100C/A3
Near Spanaway, WA 98387
Cameron M.
Job Details: 07/05/2022
"Customer concern is that dryer turn off mid cycle, not heating. Preformed airflow test,failed (red). Found vent hose kinked twice, causing severe restriction of airflow. Found open heating element causing no heat during operation. Needs new element. Installed new element. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit 3x. All checks good. Advised customer dryer vent duct needs to be cleaned asap before use resumes to prevent further damage to unit. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
GE RANGE
Model GFD45ESSM1WW
Near Spanaway, WA 98387
Cejay
Job Details: 07/05/2022
Called customer from call box at gate no answer. Called customer and left a voice-mail at 3:22pm
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DC4
Near Spanaway, WA 98387
Cejay
Job Details: 07/05/2022
Customer concern is that dryer is making a squealing noise during operation. Found seized idler pully causing noise during operation. Cleaned and lubed idler pully. Preformed airflow test failed (yellow) Cycle tested unit all checks good. Advised customer dryer vents needs service. All checks good
We serviced a
GE RANGE
Model JB735SP3SS
Near The Colony, TX 75056
Chris
Job Details: 07/05/2022
Customer concern is burners were burning food while cooking. Instructed customer on cooktop operation. Tested burners. Thermostat working normal. Found no mechanical issues.
We serviced a
WHIRLPOOL DISHWASHER
Model DU945PWSSO
Near Irving, TX 75039
John
Job Details: 07/05/2022
Customer concern is DW not cleaning properly. Cycle tested unit. Unit functioning as designed. Found lower and mid spray arms severely clogged and not spinning. Needs new spray arms.; ordrng 1 WP8519604 (arm-spray) and 1 WP8268874 (arm-spray)
We serviced a
KENMORE DRYER-ELECTRIC
Model 79681472210
Near Puyallup, WA 98375
Cejay
Job Details: 07/05/2022
Customer concern is that dryer making a loud thumping noise during operation and clothes are getting caught on lint screen. Found damaged lint screen causing fabric to get stuck. Advised customer lint screen is not covered. Also found loose drum baffle causing noise during operation. Tightened drum baffle. Cycle tested unit all checks good.
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Spanaway, WA 98387
Cameron M.
Job Details: 07/05/2022
"Customer concern is that dishwasher produces oe error, not draining. Found stripped drain pump impeller, causing unit to not drain. Needs new drain pump. Follow up visit scheduled for 7/14 8-12; ordrng 1 EAU62043403 (MOTOR ASSEMBLY,DC,PUMP)"
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050US/AA 03
Near Tacoma, WA 98444
Cameron M.
Job Details: 07/05/2022
"Customer concern is that dishwasher does not power on and start cycle. Found loose connections at main board. Causing unit to not power and start cycle. Reseated connectors ,cycle tested unit. All checks ok advised customer to monitor and call if issue persists."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA45N3050AW/A4
Near McKinney, TX 75071
Chris
Job Details: 07/05/2022
Replaced suspension. Tested. Unit checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Princeton, TX 75407
Chris
Job Details: 07/05/2022
Customer concern is unit still has banging noise during spin. Could not find any mechanical issues with unit. Instructed customer on loading unit. No problem with previous repair.
We serviced a
ELECTROLUX WASHER-FRONTLOAD
Model EFLS517SIW0
Near Irving, TX 75063
Chris
Job Details: 07/05/2022
"Customer concern is unit loud during spin cycle. Found tub bearing noisy. Also motor squeaking. Oil come out of rear tub bearing. Need new outer tub , basket, and motor. ; ordrng 1 5304505157 (shell) and 1 5304505337 (drum assembly) and 1 5304520351 (Tub seal) and 1 5304505155 (shell) and 1 134616700 (belt) and 1 5304505271 (motor)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5100HW1
Near Irving, TX 75063
Chris
Job Details: 07/05/2022
Customer concern is unit not heating. Found open heating element. Replaced element. Tested. Unit checks good. ; used 1 WP3387747 (ELEMENT) from stock
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54M8750AW/A4
Near Lewisville, TX 75067
Chris
Job Details: 07/05/2022
Customer concern is unit won't drain. Rinse nozzle not working. Found pump hums but won't drain. Will need new drain pump and new nozzle with valve for rinse feature. ; ordrng 1 DC97-19289F (Drain pump) and 1 DC97-19311B (Nozzle) and 1 DC97-15459G (Water valves)
We serviced a
KITCHENAID WALL OVEN
Model KODE307ESS00
Near Plano, TX 75093
Chris
Job Details: 07/05/2022
Customer concern is lower oven not heating. No heat from bake or broil element. Lower oven has error code f6e9. Communication error from control board for lower oven. No power going to elements. Need new relay board. ; ordrng 1 W11179310 (cntrl-elec)
We serviced a
GE DRYER-ELECTRIC
Model GFD45ESSM1WW
Near Bonney Lake, WA 98391
Cejay
Job Details: 07/05/2022
Customer concern is that dryer is making a intermittent squealing noise during operation. Belt and idler pully checks good. Found worn front glides causing noise during operation. Needs new top and rear Dearing assembly and o-ring. Follow up scheduled for 07/13 8-12.; ordrng 1 WE1M462 (rear bearing kit) and 1 WE1M461 (o-ring) and 1 WE03X25094 (top bearing asm)
We serviced a
KENMORE OTHER
Model 10644254401
Near Tacoma, WA 98407
Cameron M.
Job Details: 07/05/2022
"Customer resets maintenance check on fidge. Checked door seals , good. Doors seat and seal as designed. Verified temperatures in freezer and refrigerator, Good .Cleaned condenser coils. All checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Orting, WA 98360
Cejay
Job Details: 07/05/2022
Customer concern is that dishwasher door falls and has poor wash performance found clogged spray arms and low water temperature 114? causing poor wash performance. Found no mechanical issues with door mechanism. Advised customer on proper water temperature and using high quality detergent with rinse aid. All checks good.
We serviced a
KENMORE WALL OVEN
Model 91148069690
Near Puyallup, WA 98374
Cejay
Job Details: 07/05/2022
"Customer concern is that wall oven will trip breaker.Reset breaker no display oven beeps continously. Unplugged display from board, no out put from display. Needs new main board and touch pad displays console.Parts show discontinued, FAH to supply.; ordrng 1 WB27T10289 (Oven control board) and 1 WB36T10156 (Touch pad display console)"
We serviced a
GE DISHWASHER
Model GDP665SYN0FS
Near Dallas, TX 75228
John
Job Details: 07/05/2022
"Customer concern is DW not draining. Found drain pump vibrating but not draining. Removed drain pump, no obstructions found. Activated drain pump while removed from unit and found impeller twitching left and right but not spinning. Needs new drain pump.; ordrng 1 WD19X25461 (Drain pump)"
We serviced a
LG DRYER-ELECTRIC
Model DLEX8100V
Near Garland, TX 75043
Chris
Job Details: 07/05/2022
Customer concern is unit won't power on. Checked incoming power. Unit getting correct power. All cutoffs and heater check good. Power coming into control no power going out. Need to replaced controls. ; ordrng 1 EBR81137801 (Control panel) and 1 EBR76519513 (Main pcb)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model SEDS800JQ0
Near Tacoma, WA 98409
Cameron M.
Job Details: 07/05/2022
"Customer concern is that dryer makes noise during operation. Found debris in drum felt, causing unit to make noise during operation. Removed debris. Cleaned inside of unit. Cycle tested unit 3x. All checks good."
We serviced a
GE DISHWASHER
Model GDF630PSMOSS
Near Mesquite, TX 75181
John
Job Details: 07/05/2022
Customer concern is DW will not power on. Found using NuFi device that control board has failed. Needs new control board. AHS to supply out of stock part.; ordrng 1 WD21X25727 (UI Board)
We serviced a
GE WASHER-TOPLOAD
Model HTW240ASK6WS
Near Dallas, TX 75238
John
Job Details: 07/05/2022
Came to install new transmission assy. Once customer realized the magnitude of repair she asked to reschedual due to family member sleeping after hospital stay and the amount of noise required to change transmission. Re-schedualed customer for Friday July 8th 8-12.; schdld next appmnt for 7/8 FRI 8-12
We serviced a
KENMORE WASHER-FRONTLOAD
Model 796.40318900
Near Dallas, TX 75244
John
Job Details: 07/05/2022
Customer concern is that door boot is torn and causing leak. Found tear in door boot causing leak. Needs new door boot.; ordrng 1 4986ER0004F (Door boot)
We serviced a
AMANA RANGE
Model AKS3040BSS
Near Garland, TX 75043
Chris
Job Details: 07/05/2022
Customer concern is front right burner not lighting. Found cracked electrode. Will need new electrode. ; ordrng 1 WP8523793 (igntr-surf)
We serviced a
FRIGIDAIRE WASHER-FRONTLOAD
Model ATFB6700FS
Near Dallas, TX 75218
Chris
Job Details: 07/05/2022
Customer concern is bellow moldy. Customer wants bellow replaced. Replaced bellow. Tested. Unit checks good
We serviced a
LG RANGE
Model LRE3061BD/00
Near Tacoma, WA 98445
Cejay
Job Details: 07/05/2022
Installed previously ordered top assembly. Cycle tested all burners. All checks good.
We serviced a
KENMORE REFRIGERATOR
Model 79573167610
Near Rowlett, TX 75089
Patrick
Job Details: 07/01/2022
Replaced compressor and drier. Tested unit. All checks good
We serviced a
KENMORE REFRIGERATOR
Model 79574029412
Near Dallas, TX 75233
Patrick
Job Details: 07/01/2022
Replaced lh ff door. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW0
Near Mesquite, TX 75149
Patrick
Job Details: 07/01/2022
Replaced control and inlet valve. All checks good
We serviced a
LG WASHER-TOPLOAD
Model WT1201CW
Near Forney, TX 75126
Patrick
Job Details: 07/01/2022
"Customer concern, unit worked for awhile after prior visit then began same symptoms. Pe error code pressure sw error. Must replace pressure switch and hose. ; ordrng 1 6501EA1001R (Pressure sensor)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Allen, TX 75002
Chris
Job Details: 07/01/2022
Replaced control. Ignitor not drawing enough amps to open valve. Replaced ignitor. Unit heating good. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock
We serviced a
MAYTAG WALL OVEN
Model MER5752BAB
Near Princeton, TX 75407
Chris
Job Details: 07/01/2022
Customer concern is unit not baking. Found broken bake element in oven. Will need new element. ; ordrng 1 WP7406P438-60 (element- b)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Princeton, TX 75407
Chris
Job Details: 07/01/2022
Replaced filter and housing. Tested water dispenser and icemaker. Unit checks good.
We serviced a
LG DISHWASHER
Model LDP6809SS
Near McKinney, TX 75071
Chris
Job Details: 07/01/2022
Replaced recirculation motor. Tested. Unit checks good.
We serviced a
HOTPOINT DISHWASHER
Model HDA3600D35WW
Near Carrollton, TX 75007
Chris
Job Details: 07/01/2022
Replaced dispenser parts. Tested with customer. Unit checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV60M9900AV/A5 02
Near Bonney Lake, WA 98391
Branden W.
Job Details: 07/01/2022
Tech was assigned as a helper;