Service History 37 - RPS Appliance Repair

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW5630HC2

Near Fircrest, WA 98466

Cejay

Job Details: 06/07/2023

"Installed previously ordered ACU, cycle tested washer, confirmed doorlock and motor operation. All checks good."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE45R6300C/A3

Near Heath, TX 75126

Patrick

Job Details: 06/07/2023

"Customer concern, unit not turning. Found unit not heating, go8d 240vac to t terminal, disassembled unit. All thermostats and element checks good. Reset all connections including at board. Reassembled. Tested unit. All checks good. Possible bad connection to heater. Unit passed air test yellow. Possible relay issue on main board or motor switch. Unable to determine at this time."

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW95HEXW2

Near Forney, TX 75126

Patrick

Job Details: 06/07/2023

"Customer concern, unit displays error codes during use. Confirmed. F6e1 communication error f8e1no water detected f0e1 load detected during clean washer f5e2 door lock error. Unit failed lock test in diag mode. Unit installed on improper pedestal. Must replace lid lock. ; ordrng 1 WP8183270 (Door lock)"

We serviced a

GE RANGE

Model J BP26G R3WH

Near Tacoma, WA 98407

Cejay

Job Details: 06/07/2023

"Customer concern is that range FR burner dispersed flames and self clean function dose not work. Found failed FR burner, also found failed recptical. Customer concern is that original complaint with previouse repair company was FR burn is stuck on high. Needs new FR infinite switch, burner and repctical, bowl and oven control switch. Advised customer parts show NLA. FAH to supply. Requires auth. ; ordrng 1 WB30M2 (8' burner) and 1 WB21X36771 (INFINITE) and 1 WB22X5122 (Oven control switch) and 1 WB31M19 (Black bowl) and 1 WB17X5113 (Recptical)"

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model GHW9400PL0

Near Lake Tapps, WA 98391

Cameron M.

Job Details: 06/07/2023

"Customer concern is that washer boot torn , unit not completing cycle. Preformed visual inspection, found torn door boot, causing heavy water leak during operation. Also found leaking drain pump. Advised customer due to damage to boot unable to preform cycle test. Needs new door boot and drain pump follow up scheduled for 6/16 1--5; ordrng 1 280187 (PUMP-WATER) and 1 WP8182119 (BELLOW)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MTW6700TQ1

Near Enumclaw, WA 98022

Cameron M.

Job Details: 06/07/2023

"Customer concern is that washer is rusting at hinge locations and around bleach dispenser, and washer does not allow low speed spin in normal cycle. Found unit top rusting heavily surrounding bleach dispenser and hinge point. Also found unit top rusting at right side hinge point. Cycle tested unit , found failed bearing, causing loud spin cycle. Also found worn suspension rods, causing unit to not balance during spin cycle. Needs new top, suspension rods and bearing. Advised customer on manufacture designed cycle selection. Advised customer parts show NLA. AHS TO SUPPLY. REQUIRES AUTH ; ordrng 1 8565314 (TOP) and 1 W10435302 (BEARING KIT) and 1 W10820048 (SUSPENSION)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC565FW0

Near Buckley, WA 98321

Cameron M.

Job Details: 06/07/2023

"Customer concern is that washer produces noise during operation. Found stripped hub, causing excessive tub play and to not spin fully. Also found failed gearcase, causing loud noise during spin cycle. Needs new hub ,gearcase, belt and pully. Customer declined repair at this time."

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW6630HC0

Near Buckley, WA 98321

Cameron M.

Job Details: 06/07/2023

"Customer concern is that washer produces noise during operation and does not complete cycle. Cycle tested unit via service mode, found sticking inlet valves causing unit to produce noise during fill. Also found dispenser clogged with debris at inlet ports, causing unit to produce squealing noise during fill. Needs new inlet valves both hot and cold and dispenser. Advised customer warranty supplies parts, mat take time to receive parts. ; ordrng 1 W11316256 (valve) and 1 W11316255 (valve) and 1 W11524103 (DRAWER)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EW/A2 02

Near Puyallup, WA 98374

Cejay

Job Details: 06/07/2023

"Customer concern is that dryer is making a noise durring operation. Found debris in blower wheel causing noise durring operation. Cleared debris from blower, cycle tested dryer all checks good. Customer unavailable for siganture."

We serviced a

GE RANGE

Model P2S975SEM1SS

Near Graham, WA 98338

Cameron M.

Job Details: 06/07/2023

"Installed previously ordered ignitors and spark module. Cycle tested. found warped burner head ,causing insufficient grounding for ignition. Needs new burner head no charge. Follow up visit scheduled for 6/15 1-5; ordrng 1 WB16T10038 (HEAD BURNER MAIN)"

We serviced a

SAMSUNG RANGE

Model NE63A6511SS/AA

Near Puyallup, WA 98375

Cameron M.

Job Details: 06/07/2023

Tech was assigned as a helper;

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED8000DW4

Near Forney, TX 75126

Patrick

Job Details: 06/07/2023

"Customer concern, unit seems during use. Confirmed. Found failed idler. Replaced from truck stock. Tested unit. All checks good. Unit passed air test yellow. ; used 1 W10837240 (Idler) from stock"

We serviced a

GE WASHER-TOPLOAD

Model GTW720BSN0WS

Near Mesquite, TX 75149

Patrick

Job Details: 06/07/2023

"Customer concern, unit will not complete spin cycle. Found pressure tube had fallen from pressure sensor. Reconnected. Tested unit. All checks good."

We serviced a

FRIGIDAIRE RANGE

Model FFEF3016VSA

Near Mesquite, TX 75149

Patrick

Job Details: 06/07/2023

"Replaced control, overlay, and elements. Tested unit. All checks good."

We serviced a

AMANA DRYER-ELECTRIC

Model NED2335AYW

Near Dallas, TX 75217

Patrick

Job Details: 06/07/2023

"Customer concern, unit not heating. Confirmed. Found burned terminal at element. Thermostats and element check good. Reterminated, tested units. All checks good. ; used 1 TJ90T1112C (Hi temp terminal) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model GU2275XTVY1

Near Richardson, TX 75082

John

Job Details: 06/07/2023

Installed new vent assy and UI panel.

We serviced a

GE LAUNDRY CENTER

Model GUD27ESSJ0WW

Near Dallas, TX 75204

Patrick

Job Details: 06/06/2023

"Replaced motor, speed sensor, and pulley assy. Tested unit. All checks good."

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW6630HW0

Near Plano, TX 75074

John

Job Details: 06/06/2023

Installed new pump assy. All checks good.

We serviced a

GE DRYER-ELECTRIC

Model GFD85ESPN0RS

Near Sachse, TX 75048

John

Job Details: 06/06/2023

Installed new rollers and belt. All checks good.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA40J3000AW/A2

Near Wylie, TX 75098

John

Job Details: 06/06/2023

Installed new control board. All checks good.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ0

Near Lewisville, TX 75067

Lane

Job Details: 06/06/2023

Replaced pump and motor assembly and new drain pump motor. Performed multiple function and leak tests after repair. All functions checked good at time of service.

We serviced a

KENMORE DISHWASHER

Model 66517034403

Near Coppell, TX 75019

Lane

Job Details: 06/06/2023

Installed new sump assembly and control panel. Performed multiple function and leak tests after repair. All functions unctions checked good at time of service..

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW92HEFW0

Near Puyallup, WA 98375

Cameron M.

Job Details: 06/06/2023

Installed previously ordered dispenser. Cycle tested unit. All checks good

We serviced a

KENMORE WASHER-TOPLOAD

Model 79631523211

Near Puyallup, WA 98371

Cameron M.

Job Details: 06/06/2023

"Arrived to Install previously ordered dispenser and gearcase asm. Found washplate seized to gearcase. Called AHS, AHS advised for customer to contact ahs"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Irving, TX 75062

Lane

Job Details: 06/06/2023

I stalled new sump 3. Performed function and leak test for 15min. All functions checked good at time of service.

We serviced a

GE WALL OVEN

Model PT970SM1SS

Near University Place, WA 98467

Cameron M.

Job Details: 06/06/2023

"Customer concern is that oven does not heat properly. Preformed temperature checks of oven, failed to achieve set temperature. Confirmed correct operation of convection fan and element. Verified broil element functioning properly. Found sticking element relay on main control. Causing unit to not heat to set temperature. Also found open bake element, causing unit to not heat on bake setting. Needs new main oven control and element . Follow up visit scheduled for 6/15 8-12; ordrng 1 WB27T10916 (RANGE OVEN CONTROL BOARD) and 1 WB44T10105 (ELEMENT BAKE ASM)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Federal Way, WA 98023

Cejay

Job Details: 06/06/2023

"Customer concern is that dishwasher fills but dose not wash. Pulled error codes. 6-1. Confirmed voltage to wash motor but no operation, needs new wash pump. Installed new pump and motor assembly, cycle tested dishwasher for leaks, all checks good."

We serviced a

ELECTROLUX RANGE

Model EW36GC55PS

Near Auburn, WA 98001

Cejay

Job Details: 06/06/2023

"Installed previously ordered center burner and cap, right rear burner and cap, cycle tested burners all chexks good."

We serviced a

KENMORE RANGE

Model 79093752104

Near Lakewood, WA 98499

Cameron M.

Job Details: 06/06/2023

Installed previously ordered main control and overlay. Cycle tested unit. All checks good

We serviced a

LG DRYER-ELECTRIC

Model DLEX5170V

Near Irving, TX 75062

Lane

Job Details: 06/06/2023

Installed new user control with knob. Performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM0

Near Edgewood, WA 98372

Cejay

Job Details: 06/06/2023

"Installed previously ordered main control, control panel and spray arm. Cycle tested dishwasher, errors did not return. All checks good."

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW8400TB01

Near Wylie, TX 75098

John

Job Details: 06/06/2023

Customer concern is washer taking long time to drain. Found no bedris in coin catch and pump motor no spinning fast enough. Replaced drain pump. All checks good.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WV60M9900AV/A5 02

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 06/06/2023

"Installed previously ordered hall sensor and inverter board. Cycle tested unit, all checks good. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Puyallup, WA 98374

Cejay

Job Details: 06/06/2023

"Customer concer is that dishwasher is leaking from leftside. Collected 75$ deductable via check. Cycle tested dishwasher for 45 minutes no leaks, no physical signs of leaks prior to arrival. Advised customer on proper loading practices, to moniter dishwasher, if leak persists to call and schedule another appointment."

We serviced a

KENMORE DISHWASHER

Model 66513229N412

Near Mesquite, TX 75181

Patrick

Job Details: 06/06/2023

"Customer concern, unit leaks during use. Confirmed. Found drip from vent assy soaking detergent dispenser. Must replace both. ; ordrng 1 W10861000 (Detergent dispenser) and 1 WPW10195032 (Vent cover) and 1 WPW10469575 (Vent assy)"

We serviced a

LG WASHER-FRONTLOAD

Model WM3770HWA

Near Forney, TX 75126

Patrick

Job Details: 06/06/2023

Upon full disassembly found pin hole in rh recirculation delivery tube. Glued and taped hole. Must replace tube. ; ordrng 1 MEJ62484609 (Rh recirc hose)

We serviced a

KENMORE DRYER-ELECTRIC

Model 11068702894

Near Puyallup, WA 98375

Cejay

Job Details: 06/06/2023

"Customer concern is that dryer is not starting a cycle. Confirmed customer concern. Found dryerr vent completely crushed causing poor airflow. Found open thermal fuse causing dryer not to start, needs new thermal fuse. Installed new thermal fuse, straightened flex vent and preformed airflow test failed (yellow) advised customer dryer vents need service. Customer signed airflow acknowledgement.; used 1 WP3392519 (FUSE-THRML) from stock"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC400XW1

Near Sachse, TX 75048

John

Job Details: 06/06/2023

Installed new door strike and control board. All checks good.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX700XL2

Near Rockwall, TX 75087

John

Job Details: 06/05/2023

Customer concern is washer is filling while not in use. Confirmed unit filling. Found inlet valve remaining partially open. Replaced dispenser/inlet valves. All checks good.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV431AEP/XAA

Near Rockwall, TX 75032

John

Job Details: 06/05/2023

Customer concern is dryer not heating. Found open element causing no heat condition. Replaced element from truck stock. All checks good.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock

We serviced a

MAYTAG DRYER-ELECTRIC

Model MED5800TWO

Near Garland, TX 75044

John

Job Details: 06/05/2023

Customer concern is dryer keeps running after timer stops. Found door switch broken so that it doesn't disengage when door opened. Replaced door switch. All checks good.

We serviced a

GE RANGE

Model ZEU36KSK2SS

Near Coppell, TX 75019

Lane

Job Details: 06/05/2023

Customer stated cooktop knob broke off. Preformed diagnostics found switch stem broke causing issue. Left rear anf right front switches need replacing. All other functions checked good at time of service.; ordrng 1 WB24T10134 (Switch infinite) and 1 WB24T10119 (Switch infinite)

We serviced a

LG WASHER-FRONTLOAD

Model WM4370HKA

Near Irving, TX 75063

Lane

Job Details: 06/05/2023

Customer stated washer makes squeaking noise. Performed diagnostics found tub spring holder broken on right side causing noise .advised replacing both springs with new holders. All other functions checked good at time of service. ; ordrng 2 4970FR2084Z (Tub spring)s and 2 4930FR3040A (Spring holder)s

We serviced a

LG WASHER-FRONTLOAD

Model WM2075CW

Near Mesquite, TX 75150

Patrick

Job Details: 06/05/2023

"Customer concern, unit leaking from underneath. Confirmed. Found failed rear bearing and cracked tub. Visible through drain trap opening. Must replace entire wash assy. Ahs must source parts. Unit located in closet, stacked. ; ordrng 1 4986ER0004F (Bellows) and 1 3045ER1006E (Spin basket) and 1 3550ER0004B (Tub front) and 1 4434ER0002D (Spider gear) and 1 AJQ35154203 (Tub rear)"

We serviced a

GE WASHER-TOPLOAD

Model GTW490ACJ3WS

Near Dallas, TX 75228

Patrick

Job Details: 06/05/2023

"Customer concern, unit will not begin cycle. Confirmed. Found door close not registering at board. Must replace door lock from truck stock. Customer ok'd $344.62 estimate. Replaced lid switch, tested unit, all checks good. ; used 1 WH08X32697 (Lid lock) from stock"

We serviced a

GE WALL OVEN

Model JKP07G0J3BG

Near Mesquite, TX 75150

Patrick

Job Details: 06/05/2023

"Customer concern, baffle element not heating. Confirmed. Replaced element. Tested unit. All checks good."

We serviced a

GE COOKTOP

Model JGP329SET1SS

Near Irving, TX 75063

Lane

Job Details: 06/05/2023

Customer stated burners don't work properly. Performed diagnostics found multiple gas orifices needed cleaning. Right front burner base and cap are faulty causing lame to br uneven. All other functions checked good at time of service.; ordrng 1 WB16T10046 (Burner) and 1 WB29K10024 (Burner cap)

We serviced a

MAYTAG LAUNDRY CENTER

Model WET4024HW0

Near Puyallup, WA 98371

Cameron M.

Job Details: 06/05/2023

"Customer concern is that washer does not start cycle. Preformed visual inspection of unit , found broken lid hinge. Causing lid and lidlock to not align properly resulting in unit not starting cycle. Needs new lid assembly. Collected payment in full via card payment. Follow up visit scheduled for 6/14 8-12; ordrng 1 W11189136 (LID)"

We serviced a

ELECTROLUX RANGE

Model EI30EF35JSA

Near Tacoma, WA 98498

Cameron M.

Job Details: 06/05/2023

Installed previously ordered main control and temp probe. Cycle tested unit. All checks good

We serviced a

GE WASHER-FRONTLOAD

Model GFW450SSM1WW

Near Spanaway, WA 98387

Cameron M.

Job Details: 06/05/2023

"Customer concern is that washer produces noise and burning rubber smell during spin cycle. Found failed rear basket support, causing basket play and wobble during spin cycle. Also found failed tub bearing causing unit to produce noise during spin cycle. Needs new basket, tub seal, rear tub asm belt, pully and door boot. Advised customer parts show NLA. AHS TO SUPPLY. REQUIRES AUTH second tech; ordrng 1 WH45X22914 (WASHING MACHINE TUB REAR) and 1 WH08X10054 (TUB SEAL) and 1 WH08X23479 (GASKET) and 1 WH07X10022 (Washer Dri... DRIVE PULLEY KIT) and 1 WH08X10050 (DRIVING BELT) and 1 WH45X23480 (BASKET ASM 5.1 CU FT)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW6120HC0

Near Spanaway, WA 98387

Cameron M.

Job Details: 06/05/2023

Customer concern is that washer does not agitate. Cycle tested unit. Found unit nit not shifting from agitate to spin. Unit stuck in spin portion of cycle. Found failed actuator causing unit to not shift. Needs new actuator. Installed new actuator. Cycle tested unit. All checks good. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent. Collected payment via cash payment. ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US3A

Near Graham, WA 98338

Cameron M.

Job Details: 06/05/2023

"Customer concern is that dishwasher preformed no issues first load. Second cycle unit drained without issue until final drain and rinse unit failed to drain and complete. Cycle tested unit, unit drained to completion with unrestricted flow. Preformed stress tested of drain pump, failed. Found main board intermittently failed to send voltage to drain pump. Also found drain pump ohms out of range. Needs new main control and drain pump. Installed new drain pump and control board. Cycle tested unit, all checks good. Advised customer on the importance of using high quality detergent. Also Advised customer on regular cleaning intervals for optimal performance."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WV60M9900AV/A5 02

Near Tacoma, WA 98446

Cejay

Job Details: 06/05/2023

"Customer concern is that is lower washer is not starting a cycle. Pulled error codes. DC,3C2,AC6,3C2,UB,LC1,DC. Upon manual activation od spin operation. 3C2 error. Found failed inveter and motor causing washer not to operate. Needs new motor assembly and inverter board. Requires auth.; ordrng 1 DC31-00124A (MOTOR BLDC-ASSY STATOR) and 1 DC92-01531C (ASSY PCB KIT)"

We serviced a

ELECTROLUX WASHER-FRONTLOAD

Model EIFLS60LT1

Near Carrollton, TX 75007

Lane

Job Details: 06/05/2023

Customer stated washer won't drain. Performed diagnostics found drain pump needs to be serviced. Customer has already attempted repair prior to service. Customer wants washer diagnosed but wants to do repair them selves.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45N3050AW/A4 01

Near Dallas, TX 75287

John

Job Details: 06/05/2023

Customer concern is washer doesn't spin and sometimes doesn't drain. Found suspension rods worn and bouncy causing unit to not spin. Also found drain pump making rattling noise and fails stress test. Needs new suspension rods and drain pump.; ordrng 2 DC97-16350T (Suspension rod)s and 2 DC97-16350S (Suspension rod)s and 1 DC97-19289F (Drain pump)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Carrollton, TX 75007

John

Job Details: 06/05/2023

Customer concern is DW leaking from underneath. Found diverter leaking while unit in use. Also found insulation behind kick plate wet and beginning to mold. Needs new sump assy and kick plate insulation. Left kick plate off of unit to allow wood flooring to dry.; ordrng 1 W10861526 (Pump and motor) and 1 W11223838 (Shield)

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US/AA

Near Richardson, TX 75080

John

Job Details: 06/05/2023

Customer concern is DW dispenser will not latch closed. Found latch on dispenser broken so that it will not stay closed. Needs new dispenser assy.; ordrng 1 DD81-02628A (Dispenser)

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB835DW4

Near Puyallup, WA 98371

Cameron M.

Job Details: 06/05/2023

"Customer concern is that dryer produces squealing noise during operation. Found seized idler pully, causing squealing noise during operation. Also found dirty rollers, causing noise during operation. Needs new idler pully. Installed new idler pully. Cleaned and calibrated moisture sensor. Cleaned and vacuumed inside of unit. Cycle tested unit. All checks good ; used 1 279640 (PULLEY,IDLER) from stock"

We serviced a

KENMORE DRYER-ELECTRIC

Model 11066642501

Near Garland, TX 75044

John

Job Details: 06/05/2023

Customer concern is dyer keeps running once door is opened. Found door switch spring is broken causing unit to believe the door is always closed. Replaced door switch from truck stock. All checks good.; used 1 WP3406107 () from stock

We serviced a

GE DRYER-ELECTRIC

Model GFD48ESPK0DG

Near Dallas, TX 75204

Patrick

Job Details: 06/05/2023

"Customer concern unit makes noise during use. Confirmed, found worn idler. Must replace idler and belt. ; ordrng 1 WE12X10018 (Idler lh) and 1 WE12X10019 (Idler rh) and 1 WE12X10020 (Belt)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV350AEW/XAA

Near Buckley, WA 98321

Cejay

Job Details: 06/05/2023

"Customer concern is that dryer is not heating. Preformed airflow test failed (yellow). Found dryer not receiving 240v. Found breaker tripped. Reset breaker, dryer is now heating. Advised customer electrian is needed to replace weak breaker."

We serviced a

MAYTAG RANGE

Model MER8800FZ3

Near Dallas, TX 75219

Patrick

Job Details: 06/05/2023

"Replaced board, tested unit. Unit checks good. Found burned outlet as well. Left unit turned off at breaker. Advised customer to discontinue use. Customer must have electrician repair outlet."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5200AP/A2

Near Addison, TX 75001

Lane

Job Details: 06/05/2023

Installed door seal and performed multiple function and leak tests after repair. All functions checked good at time of service.

We serviced a

KENMORE DRYER-ELECTRIC

Model 11086872800

Near Bonney Lake, WA 98391

Cejay

Job Details: 06/05/2023

Installed previously ordered door switch and thermal cutoff kit. Preformed airflow test failed (red) advised. Customer dryer vents need service before resuming normal opertion of dryer. Customer signed airflow acknowledgement.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED8300SW2

Near Puyallup, WA 98374

Cejay

Job Details: 06/05/2023

"Customer concern is that dryer seems to be running very hot. Preformed airflow test failed (yellow), air cycle test good. Dryer temps over 250?F. Thermistor ohms in range. Needs new main control and thermistor. Advised customer part shows discontinued. AHS to supply. Requires auth. ; ordrng 1 WPW10111606 (Main control) and 1 WP8577274 (THERMISTOR)"

We serviced a

GE RANGE

Model JGP3030SL1SS

Near Irving, TX 75063

Lane

Job Details: 06/05/2023

Customer stated right rear burner doesn't work and left front burner base is stuck. Knobs are starting to crack and lettering has warn off causing a safety issue when using unit. Performed diagnostics found faulty burner valve for right rear. Knobs are cracking. Left front burner assembly has seized together. Top panel lettering has warn off making it difficult to set desired heat output. Some screws may need to be drilled out.; ordrng 1 WB62X29401 (Unit top) and 1 WB16X24722 (Burner) and 4 WB03X29300 (Knobs)s and 1 WB02X24725 (RANGE INJET XL V2) and 1 WB21X29410 (Gas valve)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45K6200EZ/A3 01

Near Puyallup, WA 98374

Cejay

Job Details: 06/05/2023

"Customer concern is that dryer is making a noise. Found rear supports wheels failed causing noise. Needs new rear supports. Installed new rear support wheels, cycle tested dryer preformed airflow test failed (yellow), cleaned and calibrated moisture sensors all checks good. ; used 2 DC97-16782A (DRUM ROLLER) from stock"

We serviced a

GE DISHWASHER

Model GSD4000J00BB

Near Plano, TX 75074

John

Job Details: 06/05/2023

Customer concern is DW will not drain. Found drain solenoid melted and frozen in place causing unit to not drain. Needs new drain solenoid kit and timer.; ordrng 1 WD21X10060 (Drain solenoid kit) and 1 WD21X10200 (Timer)

We serviced a

GE DRYER-ELECTRIC

Model DCVH480EK0WW

Near Tacoma, WA 98402

Cejay

Job Details: 06/05/2023

Installed previously ordered belt and idler. Cycle tested dryer all checks good.

We serviced a

GE LAUNDRY CENTER

Model WSM2420TCAWW

Near Dallas, TX 75204

Patrick

Job Details: 06/05/2023

"Replaced lid lock, tested unit all checks good."

We serviced a

KITCHENAID WALL OVEN

Model n/a

Near Murphy, TX 75094

John

Job Details: 06/05/2023

Customer concern is wall oven giving F2 E1 error. Found upper cooling fan comming on but very loud and speed constantly changing causing hear to build up outside of cavity. Needs new upper cooling fan. AHS to research model number and part number.; ordrng 1 Uppercoolingfan (Upper cooling fan)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC415EW1

Near Spanaway, WA 98387

Cejay

Job Details: 06/01/2023

"Customer concern is washer is producing a burning smell and is not spinning clothes out all the way. Found failed gearcase causing smell and spin issues. Needs new gearcase, cam and belt. Follow up scheduled for 06/08 8-12pm ; ordrng 1 W10721967 (CAM) and 1 W11035747 (GEARCASE) and 1 WPW10006384 (BELT)"

We serviced a

KENMORE DISHWASHER

Model 665.14833N510

Near Carrollton, TX 75006

Lane

Job Details: 06/01/2023

Customer stated dishwasher doesn't fill. Preformed diagnostics found dishwasher leaking through chewed drain hose as fast as it fills. Damcaused by rodents.

We serviced a

SAMSUNG DISHWASHER

Model n/a

Near Irving, TX 75063

Lane

Job Details: 06/01/2023

Customernstated dishwasher leaks water. Performed diagnostics found faulty inlet valve. All other functions checked good at time of service. Customer was made aware that dishwasher should not be used. ; ordrng 1 Needsresearch (Inlet valve)

We serviced a

GE RANGE

Model JGB645SEK1SS

Near Puyallup, WA 98375

Cameron M.

Job Details: 06/01/2023

Installed previously ordered valvesand knob. Cycle tested unit. All checks good

We serviced a

LG WASHER-FRONTLOAD

Model WM3670HWA

Near Coppell, TX 75019

Lane

Job Details: 06/01/2023

Customernstated washer leaks water. Performed diagnostics found drain hose leaking. All other functions checked good at time of service. ; ordrng 1 5215ER2002G (Drain hose)

We serviced a

WHIRLPOOL COOKTOP

Model GJC3034RS01

Near Rockwall, TX 75087

Patrick

Job Details: 06/01/2023

Replaced infinite switches. Tested unit all checks good.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5200EP/A3

Near Richardson, TX 75081

John

Job Details: 06/01/2023

"Customer concern is dryer will not power start. Found idler pulley has come apart causing micro switch to be tripped. Replaced idler pulley and belt from truck stock. All checks good.; used 1 6602-001655 (BELT), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.29842991

Near Garland, TX 75044

John

Job Details: 06/01/2023

Customer concern is washer will not drain. Found lid switch broken causing unit to not drain. Replaced lid switch from truck stock. All checks good.; used 1 WP3949238 (SWITCH-LID) from stock

We serviced a

LG DISHWASHER

Model LDS5540ST

Near Rowlett, TX 75089

Patrick

Job Details: 06/01/2023

Replaced gasket. Tested unit. All spray arms rotating. All checks good.

We serviced a

KENMORE DISHWASHER

Model 36314382000

Near Lakewood, WA 98498

Cameron M.

Job Details: 06/01/2023

"Customer concern is that dishwasher leaks from door at last and right corners. Found unit leaking from pump mechanism when drain solenoid actuated butterfly valve is actuated. Also found worn door sear causing unit to leak during door during operation. Needs new pump mechanism, door seal and corner seal. Advised customer not to continue use of unit as continued leak has caused swelling of sub floor under unit. Follow up visit scheduled for 6/12 1-5; ordrng 1 WD26X10013 (DISHWASHER MOTOR & PUMP ASSEMBLY) and 1 WD08X10057 (DISHWASHER DOOR GASKET) and 1 WD8X228 (BAFFLE LH) and 1 WD8X227 (Front BAFFLE RH)"

We serviced a

KITCHENAID DISHWASHER

Model KUDC20FVSS3

Near Coppell, TX 75019

Lane

Job Details: 06/01/2023

I stalled new drain hose and performed multiple function tests after. All functions checked good at time of service.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45T3400AP/A4

Near Rockwall, TX 75087

John

Job Details: 06/01/2023

Installed new suspension rods. All checks good.

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW8400TB01

Near Wylie, TX 75098

John

Job Details: 06/01/2023

Customer concern is washer is giving F21 and F20 errors and not spinning. Ran diagnostic test cycle and found when unit fills it produces a large amount of suds causing drain pump to continuously run and produce code for long drain. Advised Customer about the affects of suds inside washing machine and how to remove them. All other checks good.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45N3050AW/A4 01

Near Plano, TX 75094

John

Job Details: 06/01/2023

Customer concern is washer will not drain. Found drain pump recieving voltage but only humming. Drain pump fails ohms check. Needs new drain pump.; ordrng 1 DC97-19289F (Drain pump)

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Frisco, TX 75034

John

Job Details: 06/01/2023

Installed new dispenser and drain pump. All checks good.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV219AEW/XAA

Near Irving, TX 75063

Lane

Job Details: 06/01/2023

Customer stated dryer won't turn on. Performed diagnostics found faulty belt. Replaced belt and performed multiple function tests. All functions checked good at time of service. ; used 1 6602-001655 (Belt) from stock

We serviced a

KITCHENAID COOKTOP

Model KFGU766VSS02

Near Irving, TX 75039

Lane

Job Details: 06/01/2023

Customer stated cooktop ignition system was acting up. Preformed diagnostics found unit working correctly at time of service. Appears moisture got to unit causing issue.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDX655DW1

Near McKinney, TX 75071

John

Job Details: 06/01/2023

Customer concern is dryer not heating. Found open thermal cut off causing no heat condition. Replaced thermal cut off and high limit fuse from truck stock. Unit fails vent check red. Advised Customer that vents will need to be cleaned in order to avoid further heating issues.; used 1 279816 (THERMAL CUT OFF HI) from stock

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW6230HW2

Near Irving, TX 75062

Lane

Job Details: 06/01/2023

Installed new power cord and noise filter. Performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

GE DISHWASHER

Model DDT595SSJ2SS

Near Carrollton, TX 75007

Lane

Job Details: 06/01/2023

Installed user control and performed multiple function tests after repair. All functions checked good at time of service

We serviced a

KENMORE RANGE

Model 79095681301

Near Garland, TX 75044

Patrick

Job Details: 06/01/2023

"Customer concern, control doa. Confirmed. Range top good, elements good. Must replace control. Customer decline estimate."

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS2

Near Bonney Lake, WA 98391

Cejay

Job Details: 06/01/2023

"Customer concern is that dishwasher is leaking and dispenser is not closeing. Found leak coming from divirter seals. Needs new sump and motor, dispenser and lower rack wheels. Requires auth.; ordrng 1 WPW10605057 (PUMP&MOTOR) and 1 W10861000 (DISPENSER) and 4 WPW10195417 (WHEEL)s"

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW9150WW01

Near Tacoma, WA 98405

Cejay

Job Details: 06/01/2023

"Customer concern is that washer is leaking intermittenly. Signs of water on front panel, signs of oversuds. Found worn and cracked door seal causing leak. Needs new door seal. SHS to supply. SHS ships DTC. Advised customer to call once part arrives.; ordrng 1 WPW10381562 (Door seal)"

We serviced a

LG WASHER-FRONTLOAD

Model WT5070CW

Near Garland, TX 75040

Patrick

Job Details: 06/01/2023

"Customer concern, unit displays oe,ue, and ie drain error, fill error, unbalanced error. Svc mode, all functions operate. Substantial vibration during spin. Must replace pressure sw, pressure hose and dampers. ; ordrng 4 4902EA1002E (Damper)s and 1 6501EA1001R (Pressure sensor w/ tube)"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED5500XW0

Near Balch Springs, TX 75180

Patrick

Job Details: 06/01/2023

"Customer concern, unit making loud rumbling noise during use. Confirmed. Found deformed blower wheel causing excessive vibration. Must replace motor and blower. ; ordrng 1 WP697772 (Blower wheel) and 1 279787 (Motor)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NS2A

Near Steilacoom, WA 98388

Cameron M.

Job Details: 06/01/2023

"Customer concern is that dishwasher popped open after first use after previous service. Found un-level at time of arrival. Also found top center of tub bent ,causing latch to not engage catch to properly run cycle. Leveled unit. Manipulated tub to align with latch properly. Cycle tested unit. All checks good."

We serviced a

KENMORE WASHER-FRONTLOAD

Model 79641373211

Near DuPont, WA 98327

Cameron M.

Job Details: 06/01/2023

"Customer concern is that washer produces noise during spin. Found failed basket support, causing basket asm to fall and make contact with door boot. Needs new basket, rear tub asm and door boot. Advised customer parts show out of stock may take time to receive the parts. REQUIRES AUTH SECOND TECH; ordrng 1 AJQ73413809 (TUB ASSEMBLY,OUTER) and 1 AJQ54138213 (TUB ASSEMBLY,DRUM(INNER) and 1 MDS65736902 (GASKET)"

We serviced a

KENMORE DRYER-ELECTRIC

Model 11069133412

Near DuPont, WA 98327

Cameron M.

Job Details: 06/01/2023

"Customer concern is that dryer produces noise during operation. Found seized front right and rear right roller, causing squealing noise during operation. Found seized idler pully, causing squealing noise during operation. Needs new idler pully and rollers. Installed new pully and rollers. Cleaned and calibrated moisture sensor. Cleaned inside of unit. Cycle tested unit. All checks good. ; used 2 WPW10314173 (DRUM ROLLER), and 1 W10837240 (BRACKET) from stock"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF448AAP/XAA 02

Near Enumclaw, WA 98022

Cejay

Job Details: 06/01/2023

Customer concern is that washer is not spinning water out of clothes. Found control board intermittenly supply drain pump voltage causing washer not to operate. Needs new main pcb and drain pump. SHS to supply. SHS shipd DTC. Advised customer to call when all parts are recived. Advised customer machine will need to be accesible for repair. ; ordrng 1 DC31-00054A (Drain pump) and 1 DC92-00687A (Main PCB)