We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Dallas, TX 75212
Patrick
Job Details: 05/04/2022
Replaced agitator. Tested unit. Needs transmission and clutch. ; rqstng P&A on 1 W11454734 (Gear case) and 1 W10721967 (Clutch)
We serviced a
KENMORE LAUNDRY CENTER
Model 41761732810
Near Federal Way, WA 98023
Cameron M.
Job Details: 05/04/2022
Customer concern is that washer fills with water but does not wash. Found E54( motor TrIac error) VIA service mode. Verified complaint by cycle testing unit unit filled then stopped all function and flashed washing led.needs new main control and wire harness. Advised customer to call when parts arrive. ; ordrng 1 5304520336 (WIRING HARNESS) and 1 5304526220 (BOARD)
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN0WW
Near Dallas, TX 75211
Patrick
Job Details: 05/04/2022
Inlet hose filled gallon in ten sec. Good. Unit failed low flow/pressure sensor test. Twice. Pressure sensor accurate. Must replace inlet valve. P/n WH13X25296
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model GLER341AS2
Near Tacoma, WA 98444
Cejay
Job Details: 05/04/2022
Installed previously ordered blower wheel housing. Vacuumed excess lint from dryer cabinet. Preformed second airflow test failed (red) advised customer dryer vent needs service still
We serviced a
GE RANGE
Model JB258DM1WW
Near Tacoma, WA 98498
Cejay
Job Details: 05/04/2022
"Installed previously ordered 8 inch burner. Cycle tested burner, all checks good."
We serviced a
GE WALL OVEN
Model JTP70SP2SS
Near Frisco, TX 75035
Chris
Job Details: 05/04/2022
Customer concern is control panel not responding. Control panel buttons won't respond. Certain buttons will work. Will need new panel and main board. ; ordrng 1 WB27T11435 (Control oven) and 1 WB36T11357 (panel cntl tape asm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Dallas, TX 75210
Patrick
Job Details: 05/04/2022
Replaced handle. All checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW72HEDW0
Near Tacoma, WA 98499
Cejay
Job Details: 05/04/2022
"Installed previously ordered drain hose. Cycle tested washer, all checks good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB2810LDC1
Near Gig Harbor, WA 98335
Cejay
Job Details: 05/04/2022
Diagnosis dishwasher under extended warranty. Warrenty Denied repair. Customer requested repair for door seal and sweeper seal and two nuts for door hinge. Follow up scheduled for 05/10 1-5pm; ordrng 1 154827601 (Gasket) and 1 809006501 (Gasket) and 2 5303013272 (Nut)s
We serviced a
KENMORE DISHWASHER
Model 665.13543N412
Near Rowlett, TX 75089
John
Job Details: 05/04/2022
"Installed new rails, adjuster kit, tracks and wheels. All checks OK."
We serviced a
GE REFRIGERATOR
Model DFE28JMKJES
Near Wylie, TX 75098
Chris
Job Details: 05/04/2022
Customer concern is ff section not cooling. Found ff evap fan is noisy and laboring. Also control panel intermittently doesn't respond. Will need new evap fan and control panel. Also ordering broken shelves. ; ordrng 1 WR17X27526 (cap touch autofill s) and 1 WR32X38026 (REFRIGERATOR SHELF ASSEMBLY) and 1 WR17X28923 (fresh food evaporato) and 1 WR71X11045 (bin ice door top lh)
We serviced a
LG WASHER-FRONTLOAD
Model WM3770HVA
Near Eatonville, WA 98328
Cejay
Job Details: 05/04/2022
"Customer concern is that washer is leaking from bottom of door. Cleaned door glass and door boot, adjusted boot clamp. Washer still leaks from seal. Worn door boot causing leak from door. Needs new door boot and spring. SHS to supply. SHS ships DTC. Requires Auth ; ordrng 1 MDS65736902 (Door gasket) and 1 ACA56078801 (CLAMP ASSEMBLY)"
We serviced a
LG WASHER-FRONTLOAD
Model WM9000HVA
Near Tacoma, WA 98407
Cameron M.
Job Details: 05/04/2022
"Customer concern is that washer does not drain. Cycle tested unit Found stripped drain pump, causing unit to not drain. Needs new drain pump. Installed new drain pump, cycle tested unit. All checks good ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50M7450W/A3
Near Tacoma, WA 98422
Cameron M.
Job Details: 05/04/2022
"Customer concern is that dryer makes rattling noise during first few minutes of cycle. Found un-level spots in flood, causing unit to boffins balance resulting in case rattling. Leveled unit. Cycle tested multiple times, all checks good"
We serviced a
KENMORE LAUNDRY CENTER
Model 41797912704
Near Milton, WA 98354
Cameron M.
Job Details: 05/04/2022
"Customer concern is that washer produces rubbing sound at end of spin cycle, and wants dryer evaluated. Preformed airflow test failed (red). Preformed temperature checks, in range. Cycle tested washer, found no mechanical defects. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance. Collected payment via debit card."
We serviced a
KENMORE REFRIGERATOR
Model 111.61215611
Near Dallas, TX 75228
Chris
Job Details: 05/04/2022
Replaced evap fan motor. Fan is running and unit cooling good.
We serviced a
KENMORE REFRIGERATOR
Model 10664232400
Near Dallas, TX 75228
Chris
Job Details: 05/04/2022
Customer concern is water leaking in refrigerator. Found frozen freezer drain. Cleared drain and ice. Ran water and steamed drain. Unit checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11086873100
Near Graham, WA 98338
Cejay
Job Details: 05/04/2022
Installed previously ordered support wheels and lint screen. Cycle tested unit all checks good
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550UG/AA
Near Tacoma, WA 98404
Cameron M.
Job Details: 05/04/2022
"Customer concern is that dishwasher does not drain and produces 5c error. Cycle tested unit, found stripped drain pump. Causing unit to not drain and produces 5c error. Needs new drain pump. Customer declined repair at this time. Collected 95.00 trip fee via credit card Payment."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE52M7750V/A3
Near Puyallup, WA 98375
Cameron M.
Job Details: 05/04/2022
"Customer concern is that dryer starts cycle but stops seconds after, produces burning smell. Preformed airflow test failed (red) . Cycle tested unit. Found failed start windings, causing unit to not turn drum at beginning of cycle. Needs new motor and wheel . Advised customer dryer vent duct needs to be cleaned asap. Advised customer not to use dryer until ducting is. follow up visit scheduled for 5/11 8-12 ; ordrng 1 DC93-00101U (ASSY FAN MOTOR-MODULE)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAESR/AA06
Near Forney, TX 75126
Patrick
Job Details: 05/04/2022
"Customer concern, unit intermittently noisy. Handle and door containers broken. Ff temperature 61, no fan. Found frosted ff evap, clogged ff evap drain. Repaired handles, must replace ff evap cover and defrost thermistor, must replace three door bins.; O-emld tckt"
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Garland, TX 75040
John
Job Details: 05/04/2022
"Installed new transmission, belt, clutch and pulley. Cycle tested. Secured drain hose with zip tie. All checks good."
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4516FW3
Near Dallas, TX 75214
Chris
Job Details: 05/03/2022
Customer concern is unit noisy during fill. Found cold valve chattering loudly when energized. Will need new valve assembly. ; ordrng 1 W11210463 (valve)
We serviced a
KITCHENAID OTHER
Model KUIS185JWH0
Near Dallas, TX 75252
Chris
Job Details: 05/03/2022
Customer concern is unit not making ice. Found unit filling good. No water circulation. Frost pattern on evap good. Power going to recirc pump. Will need new pump. ; ordrng 1 WP2217220 (pump)
We serviced a
MAYTAG DISHWASHER
Model MDBH949PAB4
Near Puyallup, WA 98374
Cameron M.
Job Details: 05/03/2022
"Customer concern is that dishwasher leaks clear water, during operation. Cycle tested unit, found heavy leak from vent assembly. Also found broken handle, causing user panel to flex excessively. Needs new door vent,vent gasket, vent bezel and door handle. Requires auth. ; ordrng 1 WPW10329510 (handle) and 1 WPW10329609 (vent) and 1 WP8269259 (gasket) and 1 WPW10334900 (bezel-inlt)"
We serviced a
KENMORE REFRIGERATOR
Model 79575043610
Near Plano, TX 75075
Chris
Job Details: 05/03/2022
Customer concern is water building up under crisper drawer. Found ff drain was clogged. Cleaned drain line and tube in compartment. Draining good now.
We serviced a
LG WASHER-TOPLOAD
Model WT4870CW
Near Sachse, TX 75048
Chris
Job Details: 05/03/2022
Customer concern is unit not spinning. When testing on spin cycle unit will not get below 11 min. Ran diagnostic test. During high spin test it was sensing rpm's as only 90 at full spin. Ohmed out rps sensor and is reading open. Will need new stator assembly. ; ordrng 1 4417EA1002K (STATOR ASSEMBLY)
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near Puyallup, WA 98374
Cameron M.
Job Details: 05/03/2022
Customer concern is that dishwasher does not power on and start cycle. Tested power to unit good 120v supply. Found main control not responsive nor sending single to any other component. Needs new main board. Customer declined repair at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Puyallup, WA 98372
Cameron M.
Job Details: 05/03/2022
Installed previously ordered lower spray arm. Cycle tested unit 10x. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11015842400
Near Gig Harbor, WA 98335
Cejay
Job Details: 05/03/2022
"Installed previously ordered hose, water valve and break vac. Cycle tested unit all checks good"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV60M9900AV/A5 01
Near Allen, TX 75002
Chris
Job Details: 05/03/2022
Replaced handle. Tested. Unit checks good
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US
Near Dallas, TX 75211
Patrick
Job Details: 05/03/2022
"Customer concern, unit going off balance during spin. Ub error. Calibrated, good level. Ran rinse and spin, good fill, good agitate, good drain, good spin. All checks good at this time."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA50R5400AV/US 03
Near Tacoma, WA 98409
Cejay
Job Details: 05/03/2022
"Customer concern is that washer goes out of balance. Checked errors via service mode. DC, UB. Ran calibration cycle. Cycle tested unit with a load, All checks good advised customer on proper loading practices."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW
Near Dallas, TX 75211
Patrick
Job Details: 05/03/2022
Replaced agitator. All checks ok
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US
Near Duncanville, TX 75137
Patrick
Job Details: 05/03/2022
"Customer concern, unit goes off balance during spin. Levelled unit. Tested empty. Good. Stored codes ub unbalanced load, 4c water level error. Ran rinse and spin with clothing. Good fill, good agitate, good drain, good spin. Calibrated unit. All checks ok."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45M7050AW/A4
Near Dallas, TX 75217
Patrick
Job Details: 05/03/2022
"Customer concern, unit stopping midway through cycle. Found hoses reversed. Corrected. Tested unit. All checks ok. Good rinse, good spin, good drain. Found heavy corrosion on body of unit around bleach compartment."
We serviced a
KENMORE REFRIGERATOR
Model 79573157610
Near Mesquite, TX 75149
Patrick
Job Details: 05/03/2022
"Customer concern, unit not cooling. Verified. Fans and compressor running, no cooling. Compressor loud and hot. Must replace compressor, drier and updated software. Sears to shop parts dtc; O-emld tckt"
We serviced a
GE WALL OVEN
Model JKD5000SN1SS
Near Dallas, TX 75244
John
Job Details: 05/03/2022
Installed previously ordered UI panel. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF350ANW/XAA
Near Plano, TX 75093
John
Job Details: 05/03/2022
Customer concern washer leaking badly. Found dispenser housing cracked and leaking water. Needs new dispenser housing.; ordrng 1 DC61-02302A (Housing) and 1 DC97-14493B (Dispenser housing)
We serviced a
WHIRLPOOL WALL OVEN
Model RBS305PRS00
Near Plano, TX 75093
John
Job Details: 05/03/2022
Customer concern oven not heating properly. Found bake element receiving 67 vac and broil element receiving 80 vac. Needs new control board to resolve issue. AHS to supply discontinued parts.; ordrng 1 WPW10340935 (cntrl-elec)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50M7450AW/AA01
Near Allen, TX 75013
Chris
Job Details: 05/03/2022
Customer concern is unit making noise during wash cycle. Found noise is coming from dampers when tub is moving around. Will need to replace all 4 suspension rods. ; ordrng 4 DC97-18610A (ASSY DAMPER)s
We serviced a
LG WASHER-FRONTLOAD
Model WM3470HVA
Near Enumclaw, WA 98022
Cejay
Job Details: 05/03/2022
Customer concern is that washer goes out of balance intermittently. Raised front legs. Cycle tested washer empty no issues. Cycle tested washer with a load no issues. Advised customer on proper loading practices.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022954102
Near Buckley, WA 98321
Cejay
Job Details: 05/03/2022
"Installed previously ordered gearcase, clutch and tub seal. Cycle tested unit found loose wire connection at motor. Repaired connector. Cycle texted washer with a load. All checks good"
We serviced a
LG COOKTOP
Model LSCE305ST
Near Plano, TX 75023
Chris
Job Details: 05/03/2022
Customer concern is cooktop won't power on. Checked power going to unit. Only one leg of power being supplied. After turning breaker off and on. Unit now powering on. Customer will need an electrician to change and check breaker.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Buckley, WA 98321
Cejay
Job Details: 05/03/2022
"Customer concern is that dishwasher spray arms are not moving. Pulled error codes via service mode F4E3, found seized wash motor causing unit not to operate. Needs new wash pump and grommet."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Puyallup, WA 98372
Cameron M.
Job Details: 05/03/2022
"Customer concern is that unit damaged in move, not draining. Arrived to unit not hooked up to utilities. Unable to fully test unit as unit is not hooked up to utilities. Using garden hose was able to fill and test for leaks. Found none. Activated agitate and high speed spin all checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance. Collected payment via debit card."
We serviced a
KENMORE REFRIGERATOR
Model 1116120712
Near Garland, TX 75040
Patrick
Job Details: 05/03/2022
"Customer concern, unit freezing items in ff compartment. Confirmed. Must replace temp control board to resolve issue. ; O-emld tckt"
We serviced a
LG RANGE
Model LSE4613ST/00
Near Puyallup, WA 98374
Cameron M.
Job Details: 05/03/2022
"Customer concern is that home experienced power surge, causing range to smoke, rear of unit was glowing at time of surge. Unit currently resting on 3in raised platform , Customer made unit accessible for service. Tested voltage to unit good 240v supplied. Inspected all electrical components found no evidence of defect. Cycle tested surface burners, all burners function as designed. Cycle tested bake , Broil, convection bake. Found no mechanical issues. Advised customer to monitor and call if issue persists."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV60M9900AV/A5
Near Frisco, TX 75035
Chris
Job Details: 05/03/2022
Replaced new seal in fabric softener dispenser. Tested. Unit checks good. No leaks.
We serviced a
GE DISHWASHER
Model GDF520PGJ5BB
Near Rowlett, TX 75088
Chris
Job Details: 05/02/2022
Customer concern is unit wouldn't start and would just beep. Found Customer has been holding start button instead of pressing it once. Checked errors on Newfi. No errors. Tested with customer. Unit checks good.
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FFLE4033QW0
Near Dallas, TX 75212
John
Job Details: 05/02/2022
"Installed previously ordered door switch. All checks good. Vent test fails, RED. Advised Customer that vents will need to be cleaned in order to prevent further damage."
We serviced a
LG DISHWASHER
Model LDT7808BD
Near Dallas, TX 75238
Patrick
Job Details: 05/02/2022
"Replaced case break,. Tested unit, found torn wire. Repaired. Tested unit. All checks good"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50M7450W/A3
Near Tacoma, WA 98422
Cejay
Job Details: 05/02/2022
Customer concern is that dryer does not heat. Preformed airflow test failed (red) found op3en element causing dryer not to heat.needs new element. Vacuumed excess lint from dryer cabinet. Installed new element and cleaned and lubed rear rollers. Found lint blockage in lint chute. Removed debris from lint chute. Preformed second airflow test failed (red) advised customer dryer vent needs service before resuming use of dryer. Customer signed airflow acknowledgement.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Garland, TX 75043
Chris
Job Details: 05/02/2022
Customer concern is unit won't wash. Fills and sits with water. No wash motor movement. Previous company had come out to look at unit. Found loose connection at main board going to wash motor. Motor windings ohm good. After tightening connection unit washing good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Dallas, TX 75231
Chris
Job Details: 05/02/2022
Replaced motor capacitor. Recalibrated and tested. Unit checks good.
We serviced a
WHIRLPOOL WALL OVEN
Model RDE2400P2
Near Dallas, TX 75252
Chris
Job Details: 05/02/2022
"Customer concern is unit won't work on certain settings. Found upper oven switch is stripped. Also broil element has short. All 3 knobs cracked. ; ordrng 1 307742 (thermostat) and 3 WP307458 (knob)s and 1 326795 (element,broil)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW1
Near Murphy, TX 75094
Chris
Job Details: 05/02/2022
Customer concern is unit leaking. Found leak is coming from dispenser assembly under water valve. Will need new dispenser. ; ordrng 1 W11172234 (housing)
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF1A
Near Buckley, WA 98321
Cameron M.
Job Details: 05/02/2022
"Customer concern is that dishwasher does not power. Found heavily burnt wire harness and door switch. Also found burnt main board and user interface, causing unit to not power. Needs new main board, user interface, wire harness and door switch. Unable to test. Left power off to unit due to FIRE HAZARD. REQUIRES AUTH ; ordrng 1 5304516818 (DOOR LATCH) and 1 5304510742 (CONSOLE ASSEMBLY) and 1 5304510704 (BOARD) and 1 5304500408 (HARNESS)"
We serviced a
GE WASHER-TOPLOAD
Model WPGT9360E0WW
Near Edgewood, WA 98372
Cejay
Job Details: 05/02/2022
"Customer concern is that washer starts cycle then shows error code. Customer shut off water due to small leak.Service mode shows pressure sensor error.motor not rotating error, communication lost between main pcb and inverter, found failed rps sensor causing motor not to spin. Needs new sensor. Installed new rps sensor. Cycle tested unit all checks good. ; used 1 6501KW2002A (RPS SENSOR) from stock"
We serviced a
GE DRYER-ELECTRIC
Model DHDSR46EG1WW
Near Buckley, WA 98321
Cameron M.
Job Details: 05/02/2022
"Installed previously ordered timer and knob. Cycle tested unit 3x, all checks good"
We serviced a
GE RANGE
Model JBP27WOK1WW
Near Tacoma, WA 98405
Cameron M.
Job Details: 05/02/2022
Customer concern is that range does not power. Found tripped breaker causing no power condition. Reset breaker test all checks good. No charge.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE5500AYW
Near Roy, WA 98580
Cejay
Job Details: 05/02/2022
Customer concern is that dryer signal gets stuck on intermittently.Preformed airflow test pass temperature checks good. Needsnew conrtol board. Advised customer parts show discontinued. AHS to supply.; ordrng 1 33002844 (Control board)
We serviced a
LG WASHER-FRONTLOAD
Model WM3470HVA
Near Tacoma, WA 98403
Cameron M.
Job Details: 05/02/2022
"Customer concern is that washer leaks water from bottom rear of unit. Cycle tested unit Found Signs of oversuds conditions. Also found leaking inlet valves, causing constant leak. Needs new inlet valves. Installed new inlet valves, cycle tested unit 3x. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance. ; used 1 5220FR2075L (INLET VALVE-COLD) from stock"
We serviced a
KENMORE RANGE
Model 790.41029801
Near Tacoma, WA 98446
Cameron M.
Job Details: 05/02/2022
"Customer concern is that range produces f95 error and right rear burner does not heat. Found f95 error (door motor mechanism malfunction). Found seized door lock motor seized, causing unit to produce f95 error and shut down. Also Found open right rear heating element ,causing unit to not heat. Needs new door motor and element. Follow up visit scheduled for 5/9 1-5; ordrng 1 318261229 (motor) and 1 318178110 (element,surface)"
We serviced a
KENMORE REFRIGERATOR
Model 795.74023.410
Near Murphy, TX 75094
Patrick
Job Details: 05/02/2022
Replaced compressor installed software update. Tested unit. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN0WW
Near Dallas, TX 75211
John
Job Details: 05/02/2022
Customer concern unit filling very little and not starting. Using NuFi device found 38 errors for water accessibility. Ran full diagnostic no issues found. Found that water supply pressure to washer varies depending on which/how many other valve are open throughout the home. Advised Customer about proper water pressure necessary to operate unit.
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SSM1WW
Near Irving, TX 75061
John
Job Details: 05/02/2022
Customer concern unit making squeeking noise while in operation. Found all lower dampening shocks dry and leaking grease causing squeeking noise while basket is in motion. Also found worn and loose drive belt. Needs new dampening shocks and drive belt.; ordrng 3 WH01X20826 (washing machine damp)s and 1 WH08X10050 (driving belt)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Coppell, TX 75019
John
Job Details: 05/02/2022
Installed previously ordered lower rollers. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model PAV3300AWW
Near Dallas, TX 75252
John
Job Details: 05/02/2022
"Customer concern washernot draining at end of cycle. Found lid switch broken and not making contact with switch causing unit not to drain or spin. Also found door hinges loose causing door to not close straight which is how lid switch broke. Jumped lid switch for temporary use. Needs new lid switch and hinges.; ordrng 1 12001187 (switch,lid assy) and 2 WP35-2044 (HINGE-LID)s and 1 WP43-0057 (actuator-)"
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FFLE4033QW0
Near Dallas, TX 75212
John
Job Details: 05/02/2022
"Installed previously ordered door switch. All checks good. Vent test fails, RED. Advised Customer that vents will need to be cleaned in order to prevent further damage."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS7B
Near Princeton, TX 75407
Chris
Job Details: 05/02/2022
Replaced latch and harness. Tested with customer. Unit checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWM1
Near Wylie, TX 75098
Chris
Job Details: 05/02/2022
Replaced control and latch. Tested with customer. Unit checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6120HW0
Near Spanaway, WA 98387
Cejay
Job Details: 05/02/2022
"Customer concern is that washer makes a squealing noise during start up and shows error code. Pulled error codes via service mode. F0E9,F0E5. unbalanced load errors. Cleared errors. Checked suspension rods good. removed coins and debris from under wash plate.Found worn drive pully and stretched belt causing noise during operation. Needs new belt and drive pully. Installed new belt and drive pully. Cycle tested unit all checks good.; used 1 W11239857 ( BELT), and 1 W10721967 (CAM) from stock"
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4516FW3
Near Dallas, TX 75231
John
Job Details: 05/02/2022
Customer concern unit not starting cycle. Found unit not receiving water from supply hoses. No valves found at Laundry hook-up (picture). Unable to restore water service to washer. Advised Customer that maintenance will need to open vavles from wherever they are. Machine functioning as designed.
We serviced a
GE DISHWASHER
Model GDWF100R30WW
Near Spanaway, WA 98387
Cameron M.
Job Details: 05/02/2022
Customer concern is that dishwasher makes noise during operation and does not wash dishes. Cycle tested unit 3x. Found stripped drain pump impeller causing unit to make noise during operation. Also found inlet valve leaking water. Needs new inlet valve and drain pump. Customer declined repair at this time.
We serviced a
GE DRYER-ELECTRIC
Model GFD45ESSM1WW
Near Rowlett, TX 75089
Chris
Job Details: 05/02/2022
Customer concern is unit not powering on intermittently. On arrival unit was on. When Customer unplugged and re plugged power cord unit wouldn't power on. Checked power at outlet and was getting correct power at each leg. Checked power a main control and was getting no power. At terminal block was only getting one leg of power from outlet. Ohmed power cord and tested good. Connection at outlet is not tight where it meets power cord. Cord is very easy to plug in. Customer will need electrician to change outlet.
We serviced a
KENMORE REFRIGERATOR
Model 10674269400
Near Garland, TX 75044
Chris
Job Details: 04/29/2022
Customer concern is unit was not making ice. Found icemaker arm had come out of icemaker. Reinstalled arm. Showed customer how reinstall arm. Icemaker cycles and fills good.
We serviced a
AMANA DRYER-ELECTRIC
Model NED4655EW1
Near Garland, TX 75044
John
Job Details: 04/29/2022
"Customer concern dryer not drying fast enough. Ran vent check with unit disconnected from home ventilation, passes green. Ran vent check with unit connected to home ventilation, fails red. Advised Customer that vents will need to be cleaned for unit to function properly. Machine functioning as designed."
We serviced a
KENMORE REFRIGERATOR
Model 79572483410
Near Forney, TX 75126
Patrick
Job Details: 04/29/2022
"Customer concern, loud buzzing noise while unit is operating. Found fz door gasket failed causing air leak into fz compartment. Ice build up hitting fan blade, causing noise. Must replace door gasket to resolve issue. ; O-emld tckt"
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ7WW
Near Wylie, TX 75098
Chris
Job Details: 04/29/2022
Replaced drive parts and water valve. Tested. Unit checks good
We serviced a
KITCHENAID RANGE
Model KSEG700ESS1
Near Forney, TX 75126
Patrick
Job Details: 04/29/2022
Replaced glass top and console assy. Tested unit. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDS-18
Near Tacoma, WA 98498
Cejay
Job Details: 04/29/2022
Customer concern is that dishwasher does not start. 120v at junction box. 120v to timer. Timer not functioning. Needs new timer. FAH to supply.; O-emld tckt
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.87721701
Near Garland, TX 75042
John
Job Details: 04/29/2022
"Customer concern dryer not starting. Found open thermal fuse causing machine to power on but not start. Replaced thermal fuse from truck stock. All checks good. Performed vent test, failed RED. Advised Customer that vents will need to be cleaned in order to avoid further damage to dryer.; used 1 WP3392519 (FUSE-THRML) from stock"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA5471ABP/XAA 01
Near Puyallup, WA 98374
Cejay
Job Details: 04/29/2022
Installed previously ordered main clutch assembly. Cycle tested unit PE1 returned needs motor drain clutch follow up scheduled for 05/06 8-12pm; ordrng 1 DC31-00090B (MOTOR DRAIN-CLUTCH)
We serviced a
KENMORE WASHER-TOPLOAD
Model 79631512211
Near Tacoma, WA 98445
Cameron M.
Job Details: 04/29/2022
"Installed previously ordered suspension rods, cycle tested unit 3x with load of towels. All checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45N5300AV/US
Near Allen, TX 75002
Chris
Job Details: 04/29/2022
"Customer concern is unit not starting. Will sit at beginning of cycle and not move at all. Valve pulses on at the beginning and no more movement. On normal cycle it doesn't get out of sensing cycle. Pressure sensor tests good. Will need new main board, mems sensor and rps sensor. ; ordrng 1 DC92-01982B (Main pcb) and 1 DC93-00278A (ASSY MODULE;MEMS SENSOR) and 1 DC31-00111A (MOTOR BLDC-ASSY STATOR)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8000DW4
Near Dallas, TX 75211
Patrick
Job Details: 04/29/2022
Found moisture sensor harness left unplugged. Plugged in. Tested unit. All checks good
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Dallas, TX 75212
Patrick
Job Details: 04/29/2022
"Must return to rednecks agitator,. First attempt ineffective. ; O-emld tckt"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8000DW4
Near Dallas, TX 75211
Patrick
Job Details: 04/29/2022
Found moisture sensor harness left unplugged. Plugged in. Tested unit. All checks good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDW00
Near Dallas, TX 75211
Patrick
Job Details: 04/29/2022
"Customer concern, unit freezing ff items. Confirmed. Found faulty sensor/ control causing failure. Must replace sensor and control to correct issue. Please schedule for Fri am; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSS2
Near Forney, TX 75126
John
Job Details: 04/29/2022
Came to install previously ordered inlet valve. Found vavke under sink not closing properly. Advised Customer that a plumber will be necessary in order for repair to be completed. ; O-emld tckt
We serviced a
GE WALL OVEN
Model JK3000SF5SS
Near Heath, TX 75032
John
Job Details: 04/29/2022
Customer concernwall oven not working. Found proper voltage to control board but not responding. Cycled breaker for 5 minutes to reset control board. Unit still not functioning. Needs new control board. AHS to supply parts.; ordrng 1 WB07T10725 (control panel)
We serviced a
LG DRYER-ELECTRIC
Model 310KWRE1Z550
Near Rowlett, TX 75089
John
Job Details: 04/29/2022
"Customer concern dryer not drying well and giving D90 code. Vent checked unit while disconnected from home ventilation, tests Green. Vent checked unit while connected to home ventilation, fails Red. Advised Customer that vents will need to be cleaned inorder to fix issue. Machine functioning as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Buckley, WA 98321
Cameron M.
Job Details: 04/29/2022
"Customer concern is that dishwasher does not dry dishes. Found rinse aid dispenser empty. Cycle tested unit 3x via service mode, no issues. Cycle tested unit 3x on normal wash cycle, found main board intermittently not sending single to heater , causing poor drying result. Needs new main board. Advised customer work order requires auth. May take time to get part.; ordrng 1 W10906426 (cntrl-elec), states that autho needed"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB725BW0
Near Enumclaw, WA 98022
Cameron M.
Job Details: 04/29/2022
Customer concern is that washer produces ul error. Cycle tested unit 3x with customer provided load of four bath towels. Found no stored error codes in service mode. Found no mechanical issues at this time. Advised customer on proper loading practices. Also advised customer on regular cleaning intervals for optimal performance. Advised customer on using high quality detergent for best wash results.
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS5
Near Buckley, WA 98321
Cameron M.
Job Details: 04/29/2022
"Customer concern is that washer does not fill, top rack does not wash. f6e3(suds) verified incoming water temperatures good 120 degrees. Verified inlet valve functioning properly. Cycle tested unit 10x, found top rack receives water supply but has low was pressure and no rotation. Found clogged chopper asm, causing poor wash quality on top rack . Cleared chopper asm cycle tested unit 3x, all checks good."
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA 00
Near Spanaway, WA 98387
Cejay
Job Details: 04/29/2022
Customer concern is that dishwasher does not start.Leak error led on display. Found stuck float switch causing dishwasher not to start. Caused by oversuds condition. Advised customer on using high quality detergent.
We serviced a
KENMORE DISHWASHER
Model 6651565591
Near Tacoma, WA 98446
Cejay
Job Details: 04/29/2022
Customer concern is that dishwasher door does not latch. Found broken door latch causing latch plunger not to operate. Needs new latch and door plunger. Advised customer parts show out of stock and may take time to recive. Requires Auth.; ordrng 1 WP3380854 (BOLT-LATCH) and 1 WP3368955 (Pin) and 1 3369457 (Latch)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 02
Near Sachse, TX 75048
John
Job Details: 04/29/2022
Customer concern dryer not heating. Confirmed dryer not heating. Found open heating element causing unit not to heat. Replaced heating element from truck stock. All checks good.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
LG WASHER-TOPLOAD
Model WT5480CW
Near Garland, TX 75040
John
Job Details: 04/29/2022
Installed previously ordered inlet valve assy. All checks good.