We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AV/A2. REV
Near Dallas, TX 75243
Lane
Job Details:
03/03/2023
Installed new door seal and performed multiple function and leaks. All functions checked good at time of service.
We serviced a
WHIRLPOOL RANGE
Model GBS307PRS01
Near Dallas, TX 75243
Lane
Job Details:
03/03/2023
Customer stsed oven doesn't stop heating and ocks door. Performed diagnostics foumd relay getting stuck causing issue. All other functions check good at time of service.; ordrng 1 8303885 (Control board)
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA-00
Near Sunnyvale, TX 75182
Lane
Job Details:
03/03/2023
Customer stated dishwasher is intermittently unresponsive. Performed multiple function tests at time of service. Dishwasher never failed to turn on or operate. Customer started using a different outlet and had better results. Customer had electrician check dishwasher circuit..Main and user controls need to be replaced for this issue.; ordrng 1 DD82-01337B (Control board) and 1 DD82-01338B (Touch control board)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Garland, TX 75043
John
Job Details:
03/03/2023
Customer concern is DW leaking. Found diverter valve dripping while DW in use. Needs new sump assy.; ordrng 1 W11085683 (pump&motor)
We serviced a
KENMORE DISHWASHER
Model 66514742N513
Near Tacoma, WA 98445
Cejay
Job Details:
03/03/2023
"Customer concern is that lower rack wheels keep coming off. Found all four wheel carries damaged causing lower rack not to operate properly, needs new lower rack wheel carriers. Foumd signs of oversuds conditions, advised customer on using high quality dedergent. Follow up scheduled for 03/09 8-12pm; ordrng 4 WPW10195417 (WHEEL)s"
We serviced a
GE DISHWASHER
Model PDT715SYNFS
Near Buckley, WA 98321
Cameron M.
Job Details:
03/03/2023
"Installed previously ordered configured ui assembly, cycle tested unit, all checks good"
We serviced a
GE WALL OVEN
Model ZET2S0M1SS
Near Sumner, WA 98390
Cameron M.
Job Details:
03/03/2023
"Installed previously ordered incoder boards ,cycle tested unit. All checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW1
Near Puyallup, WA 98375
Cejay
Job Details:
03/03/2023
"Installed previously oreder motor, preformed calibration cycle. Cycle tested washer no noise, all checks good."
We serviced a
GE DRYER-ELECTRIC
Model GTD65EBSJ3WS
Near Carrollton, TX 75007
Lane
Job Details:
03/03/2023
Customer stated dryer takes to long to dry. Performed diagnostics found house vent restricted. Advised customer to have vent cleaned. All other functions checked good at time of service.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US 02
Near Spanaway, WA 98387
Cejay
Job Details:
03/02/2023
"Installed previously ordered AHS supplied gearcase, drive hub, main PCB and agitator bolt. Cycle tested washer, verified spin operation with customer. all checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8000DW4
Near Forney, TX 75126
Patrick
Job Details:
03/02/2023
Replaced door catch. Tested unit. All checks good.
We serviced a
ELECTROLUX WASHER-FRONTLOAD
Model EIFLW55HIW0
Near Graham, WA 98338
Cameron M.
Job Details:
03/02/2023
"Customer concern is that washer does not drain. Cycle tested unit. Found stripped drain pump impeller, causing unit to not drain. Needs new drain pump. Follow up visit scheduled for 3/13 1-5; ordrng 1 137038700 (PUMP)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Denton, TX 76208
John
Job Details:
03/02/2023
"Customer concern is washer making a knocking type sound when running, worse when agitating. Found agitator bolt backed off and loose causing agitator to move freely while agitating. Tightened agitator bolt and load tested on rinse and spin. No longer making noise."
We serviced a
GE RANGE
Model JBP80SM2SS
Near Rockwall, TX 75087
John
Job Details:
03/02/2023
Installed new infinite switch and burner. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Mesquite, TX 75181
Patrick
Job Details:
03/02/2023
"Customer concern, u unit failed to agitate once after last repair. F0e3 overload error stored. Ran diagnostic cycle, good complete. Ran bulky load on heavy duty. All checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW1
Near Graham, WA 98338
Cameron M.
Job Details:
03/02/2023
"Installed previously ordered motor and capacitor. Cycle tested unit, all checks good"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA5471ABW/XAA 01
Near Puyallup, WA 98374
Cejay
Job Details:
03/02/2023
"Installed previously ordered suspension rods, cycle tested washer with a load all checks good."
We serviced a
GE RANGE
Model CGS990SET8SS
Near Dallas, TX 75244
Lane
Job Details:
03/02/2023
Customer stated lower oven doesn't heat. Performed diagnostics found faulty ignitor due to interference with lower oven pan. Lower oven pan with factory igniter needs to be replaced. All other functions working correctly at time of service.; ordrng 1 WB35X37972 (Bottom heat shield) and 1 WB13K10043 (Ignitor)
We serviced a
GE WALL OVEN
Model JT3500SF5SS
Near Dallas, TX 75229
Lane
Job Details:
03/02/2023
Installed new pcb with overlay. Performed full function test on both upper and lower ovens. All functions checked good at time of service.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV40J3000EW/A2
Near Irving, TX 75062
Lane
Job Details:
03/02/2023
Customer stated dryer runs all the time.if door is closed. Also dryer doesn't heat performed diagnostics found motor relay stuck causing continuous run condition. Heating element faulty due to normal wear and tear. Idler pulley bearing failing and rear support rollers getting stuck.; ordrng 1 DC97-14486A (Heating element) and 1 DC93-00634A (Idler) and 1 DC92-01025D (Pcb control) and 4 DC97-16782A (Roller)s
We serviced a
LG LAUNDRY CENTER
Model WM3987HW
Near Dallas, TX 75205
Patrick
Job Details:
03/02/2023
"Replaced fill bellows, tested unit. All checks good."
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.270926
Near Dallas, TX 75204
Patrick
Job Details:
03/02/2023
"Replaced bearing kit, rotor and stator. Tested unit. Noticed squeeking noise while in motion. Slow leak from shaft area remains. Must replace outer tub assy.; ordrng 1 W10193886 (Outer tub), states that autho needed"
We serviced a
MAYTAG DISHWASHER
Model MDB6650AWW
Near Sumner, WA 98390
Cejay
Job Details:
03/02/2023
"Customer concern is that dishwasher has poor wash perfomance. Found diverter damaged causing dishwasher not to rotate spray arms. Needs new diverter. advised customer part is discontinued, AHS to supply. Requires auth. ; ordrng 1 6-917075 (Diverter)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45M7050AW/A4
Near Rowlett, TX 75089
John
Job Details:
03/02/2023
Installed new pressure switch and control board. All checks good.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5500FW1
Near Rowlett, TX 75088
John
Job Details:
03/02/2023
Customer concern is washer giving F9 E1 error for long drain. Ran service cycle and found large amount of suds in side unit. When service cycle attempts to drain it gives F9 E1 error because of suds. Advised Customer of the affects of suds inside machine and how to remove them. Unit functioning as designed.
We serviced a
FISHER PAYKEL RANGE
Model RGU-364GD-N
Near Dallas, TX 75206
Lane
Job Details:
03/02/2023
Installed new thermostat for range. Performed multiple function and heat cycle tests after repair. All functions checked good at time of service. Advised on proper preheating procedures. All functions checked good at time of service.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Dallas, TX 75223
Patrick
Job Details:
03/02/2023
"Customer concern, unit fills when not in use. F3e2 inlet water temperature fault f8e6 f0e4 spin limited by water temperature f5e1 lid sw fault. Confirmed lid lock failure, found corroded inlet valve thermistor. Replaced both from truck stock. Tested unit, all checks good. ; used 1 W10810403 (Lid lock), and 1 W11165546 (Inlet valve) from stock"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC215EW1
Near Dallas, TX 75219
Lane
Job Details:
03/02/2023
Customer stated dryer runs but no heat. Performed diagnostics found thermal high limit faulty. Installed thermal cutoff kit. Performed heat cycle test. Dryer cycles at 177 exhaust. All functions checked good at time of service. ; used 1 279816 (THERMAL CUT OFF HI) from stock
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6200AW/A2 11
Near Puyallup, WA 98371
Cejay
Job Details:
03/02/2023
"Customer concern is that there is a hole in the drain hose. Found hole in drain hose causing leak needs new drain hose. Installed new drain hose, cycle tested washer all checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW57ESVW1
Near Orting, WA 98360
Cameron M.
Job Details:
03/02/2023
"Customer concern is that washer will start agitation as unit is filling, unit will also begin filling when entering into spin cycle. Cycle tested unit on all cycles 3x found faulty contacts in timer causing unit to fill and agitate at incorrect time of cycles. Needs new timer customer declined repair at this time. Collected 95.00 trip fee +tax via card Payment"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Lakewood, WA 98498
Cameron M.
Job Details:
03/02/2023
"Customer concern is that washer intermittently will be stuck in rinse and spin cycle hrs beyond displayed time and wash does not fill to adequate levels. Checked for stored error codes via service mode, none. Cycle tested unit via normal wash cycle, verified customer concern of unit not filling to adequate level. Unit will initiate fill sequence with correct flow of hot and cold valve but does not adequately fill to proper level unit will only fill bottom of tub and no water gets to clothes during wash cycle. Repeated test three times, unit replicated failure two of three attempts. Signaling error in pressure switch. Cycle tested unit via rinse and spin, verified concern of continuous sense and filling without interruption. Unit will get stuck in sense and active fill portion of rinse until manually stopped and placed in drain and spin cycle. Verified operation of wash to spin function, good . Needs new main board and inlet valves. Follow up visit scheduled for 3/15 8-12; ordrng 1 W11419171 (CNTRL-ELEC) and 1 W11400157 (INLET ASM)"
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ7WW
Near Tacoma, WA 98446
Cejay
Job Details:
03/02/2023
Upon trying to remove transmission Pully found threads on transmission shaft damaged making transmission pully unable to be removed. Needs new tranmission. Requires Auth.; ordrng 1 WH03X33729 (PLATFORM BEARING RETAINER & FASTENERS)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lakewood, WA 98498
Cameron M.
Job Details:
03/02/2023
"Customer concern is that dishwasher leaks water and not completing cycle. Found f4e3 (wash motor failure) via service mode. Cycle tested unit via service mode, found dead spot in wash motor, causing unit to not wash. Needs new sump assembly. AHS TO SUPPLY. Requires auth ; ordrng 1 W11164469 (PUMP AND MOTOR ASSEMBLY.)"
We serviced a
GE DISHWASHER
Model GSD4000N10BB
Near Dallas, TX 75243
Lane
Job Details:
03/02/2023
Installed new drain solenoid and performed multiple function and leak tests. All functions checked good at time of service.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW0
Near Spanaway, WA 98387
Cameron M.
Job Details:
03/02/2023
"Installed previously ordered lid latch,strike and ui board. Restored power, found solid on status light on main control indicating +5VDC reference present but not sending single voltage to ui (micro failure). Needs new main board requires auth ; ordrng 1 W11543994 (CNTRL-ELEC)"
We serviced a
GE RANGE
Model JSP34W0D2WW
Near Carrollton, TX 75007
John
Job Details:
03/01/2023
"Customer concern is range will not power on. Unit DOA upon arrival. Found tripped breaker, reset breaker, unit now functioning as designed."
We serviced a
LG WASHER-FRONTLOAD
Model WM2450HRA
Near Plano, TX 75093
John
Job Details:
03/01/2023
"Customer concern is washer will not drain. Unit full of water when arrived. Attempted to vacuum out unit through drain hose but no water will flow. Found coin catch will only unscrew about half a thread and then stops, unable to be removed. Needs new pump body and coin catch.; ordrng 1 3108ER1001A (Casing, pump) and 1 383EER2001A (Drain filter)"
We serviced a
GE RANGE
Model JSP34W0D2WW
Near Carrollton, TX 75007
John
Job Details:
03/01/2023
"Customer concern is range will not power on. Unit DOA upon arrival. Found tripped breaker, reset breaker, unit now functioning as designed."
We serviced a
GE DISHWASHER
Model GDF510PSJ4SS
Near Spanaway, WA 98387
Cameron M.
Job Details:
03/01/2023
"Customer concern is that dishwasher dispenser does not open. Cycle tested unit via newfi. Verified proper function of dispenser. Found detergent build up on dispenser,causing dispenser door to stick and not open. Cleared build up Verified operation. Flushed unit of residual detergent build up. All checks good. Advised customer against overfilling dispenser with liquid detergent to prevent further issues."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS 1
Near Puyallup, WA 98374
Cejay
Job Details:
03/01/2023
Installed new pump amd motor assembly and main control. Cycle tested dishwasher all checks good no leaks.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA48H7400AW/A2 11
Near Carrollton, TX 75007
John
Job Details:
03/01/2023
"Customer concern is washersometimes doesn't drain or spin. Filled unit and ran drain and spin cycle. Good drain, however when unit attempts to sense the tub jerks around inside case. Foundworn suspension rods causing unit to not be able to start a spin. Needs new suspension rods.; ordrng 4 DC97-05280S (Suspension rod)s"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC465HW0
Near Forney, TX 75126
Patrick
Job Details:
03/01/2023
"Customer concern, unit making loud sweltering sound during use. Found seized roller. Replaced from truck stock. Found clogged home vent, customer must have vent professionally cleaned to prevent future failures; used 1 WPW10314173 (Roller) from stock"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model GHW9100LW2
Near Mesquite, TX 75181
Patrick
Job Details:
03/01/2023
"Customer concern, start button broken. Confirmed. Found ui cracked at start button actuator. Must replace ui and start button. ; ordrng 1 8181905 (User interface) and 1 WP8181861 (Start button)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FBD2400KW10B
Near Tacoma, WA 98445
Cejay
Job Details:
03/01/2023
"Customer concern is that dishwasher is leaking no additional information available. Cycle test began at 1:06pm. leak from corners of door. Tub seal and sweeper seals worn, spray arm is seperating causing dishwasher to leak, needs new tub seal, sweeper seal and spray arm. Customer did not want to reschedule as they may be replacing the unit. ; ordrng 1 5304500204 (GASKET bottom) and 1 154827601 (GASKET tub) and 1 5304518927 (SPRAY ARM)"
We serviced a
LG DRYER-ELECTRIC
Model DLE5955W
Near Tacoma, WA 98405
Cejay
Job Details:
03/01/2023
"Customer concern is that dryer is not heating.Preformed airflow test faiked (red). Lint build up inside dryer cabinet. Found open thermal cutoff causing dryer not to heat. Need to thermal cuttoff and High limit. Vacummed lint from dryer, installed new thermal cutoff and high limit burner. Cycle tested dryer all checks good. Advised customer vents need service before resuming operation of dryer. Customer signed airflow acknowledgement. ; used 1 6931EL3003D (THERMOSTAT), and 1 6931EL3001F (THERMOSTAT) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model NOTAVAIABLE
Near Forney, TX 75126
Patrick
Job Details:
03/01/2023
"Customer concern. Unit leaking during use. Found drain hose dripping. Must replace. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 W11244231 (Drain hose)"
We serviced a
GE DISHWASHER
Model GDF530PSM6SS
Near Mesquite, TX 75150
Lane
Job Details:
03/01/2023
Customer stated dishwasher gives fault code for draining issue. Performed multiple function tests with diagnostic tool. Dishwasher drained every time without issue. Advised customer on the use of drying agents to improve drying quality. All functions checked good at time of service.
We serviced a
GE DISHWASHER
Model GDT645SYN0FS
Near Carrollton, TX 75007
John
Job Details:
03/01/2023
Installed new control board. Updated firmware. Found that water pressure switch was reading full while unit was empty causing unit to only run drain. Replaced pressure switch from truck stock. All checks good.; used 1 WD21X25468 (PRESSURE SENSOR ASM) from stock
We serviced a
KENMORE DRYER-ELECTRIC
Model 11065132411
Near Dallas, TX 75243
Lane
Job Details:
03/01/2023
"Customer stated dryer runs but doesn't heat. Preformed diagnostics found faulty heating element and shorted thermostat. Replaced heater and rhermostat. Ran multiple function and heat cycle testafter repair. Cycle temperature 172 exhaust. ; used 1 279838 (Element), and 1 279816 (THERMAL CUT OFF FUSE KIT?) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LER5620KQ1
Near Dallas, TX 75248
John
Job Details:
03/01/2023
Customer concern is dryer not heating. Confirmed no heat. Found open thermal cut off causing not heat condition. Replaced thermal cut off and high limit fuse from truck stock. All checks good.; used 1 279816 (THERMAL CUT OFF HI) from stock
We serviced a
LG WASHER-TOPLOAD
Model WT1101CW
Near Rowlett, TX 75089
John
Job Details:
03/01/2023
Customer concern is washer leaking when filling. Upon filling unit found inlet connector assy cracked and leaking as well as dispenser leaking from where inlet hose connects causing a large amount of water to leak onto floor. Immediately powered down unit and found cold water inlet not closing immediately as it should. Needs new inlet valve assy and dispenser. Left service valves closed.; ordrng 1 AEN72910501 (Dispenser housing) and 1 5221EA1008F (Inlet valve assy) and 1 ACJ73350401 (Inlet valve connector assy) and 1 MEJ62565301 (Inlet hose)
We serviced a
SAMSUNG RANGE
Model NE59R4321SS/AA
Near Garland, TX 75040
John
Job Details:
03/01/2023
Customer concern is RF burner not working properly. Found RF burner only comming on high regardless of knob position. Needs new infinite switch.; ordrng 1 DG44-01009A (Infinite switch RF)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A3 04
Near Tacoma, WA 98408
Cejay
Job Details:
03/01/2023
"Customer concern is that dryer is not heating. Preformed airflow test pass. Confirmed 240v at outlet. Found open element causing dryer not to heat, needs new element. Installed new element, cleaned and calibrated moisture sensors. Cycle tested dryer all checks good.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8500DC4
Near Dallas, TX 75238
Lane
Job Details:
03/01/2023
"Customer stated after original repair dryer stopped functioning aging. Performed diagnostics found thermal fuse blown again . Ran test cycle found heater dropping and shorting to ground causing thermal fuse to blow. Replaced heating element and thermal fuse. Ran function and heat cycle tests after repair.; used 1 WP3387747 (Heating element), and 1 WP3392519 (Fuse) from stock"
We serviced a
LG DISHWASHER
Model LDF7551ST
Near Dallas, TX 75219
Lane
Job Details:
03/01/2023
Customer stated dishwasher door just falls open. Performed diagnostics foumd door tension cables broke causing door to fall open.customer stated all other functions check good.; ordrng 2 4933DD3001B (Door cables)s and 2 4970ED4004G (Door spring)s
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5200W/A3
Near Dallas, TX 75212
Lane
Job Details:
03/01/2023
"Customer stated dryer runs but doesn't heat, performed diagnostics found faulty heating element. Performed multiple function and heat cycle tests after repair. Cycle temp 179 exhaust.; used 1 DC97-14486A (Heating element) from stock"
We serviced a
AMANA RANGE
Model ARG7102W
Near Dallas, TX 75206
Lane
Job Details:
03/01/2023
Customer stated burners don't work and a gas oder is intermittently smelled. Performed diagnostics found cooktop burner valves are leaking small amount of gas around valve stem. Right side venturi tubes are rusted causing fuel mixture problems. Burner switches are also not functioning properly and need replacing along with spark module and ignitors.; ordrng 4 31742501 (Valve)s and 1 31899401 (Venturi tube) and 1 31899502 (Venturi tube) and 4 WPY0316773 (Ignitor)s and 1 0315154 (Spark module) and 4 Y0316538 (Spark switch)s
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Buckley, WA 98321
Cameron M.
Job Details:
03/01/2023
"Customer concern is that dishwasher leaks alot of water from underneath unit. Found Separating spray arm, causing water to focus at sweeper seal resulting in leak from bottom of door during operation. Also found leaking element immediately after unit fills. Needs new element and lower spray arm. Contacted property owners via phone, received auth for repair. Follow up visit scheduled for 3/9 1-5; ordrng 1 WD22X27724 (SPRAY ARM-LOWER) and 1 WD05X23763 (ELEMENT HEATING ASM)"
We serviced a
GE WALL OVEN
Model JT3800SH7SS
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
03/01/2023
"Customer concern is that oven displays miss wire on display. Customer advised previous tech diagnoses was melted wiring in rear of unit. Tripped power supply at breaker. Removed unit from cavity. Preformed visual inspection of unit. Found shorted electrical supply wiring, causing scorched metal and arcing. Advised customer to not restore power . Also advised customer electrician is needed to fix supply wiring for unit. Once repair has been done. If unit still having issues call for return visit."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Orting, WA 98360
Cameron M.
Job Details:
03/01/2023
"Customer concern is that dishwasher does not wash dishes. Found f4e3 via service mode. Cycle tested unit, found washpump seized, causing unit to not wash. Needs new sump assembly. Follow up visit scheduled for 3/13 8-12; ordrng 1 W11025157 (PUMP&MOTOR)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS 0
Near Lakewood, WA 98498
Cejay
Job Details:
03/01/2023
"Installed previously ordered wash motor, cycle tested unit. All checks good."
We serviced a
GE RANGE
Model PT916BM1BB
Near Sunnyvale, TX 75182
Patrick
Job Details:
03/01/2023
"Customer concern, click operates but nothing else. Confirmed, reset connection to keypad. Tested unit. All checks good at this time."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DLE3600W
Near Dallas, TX 75228
Lane
Job Details:
03/01/2023
"Customer stated dryer runs but no hear. Performed diagnostics found thermal hight limit failed. Replaced thermal high limit and thermostat. Performed airflow and heat cycle tests after. Air flow checks ok and cycle temp 182 exhaust.; used 1 6931EL3001F (Thermostat), and 1 6931EL3003D (Thermostat) from stock"
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Dallas, TX 75228
Patrick
Job Details:
03/01/2023
Customer concern error code ae. Leak detected. Confirmed water under float. Good drain. Water in tub on arrival. Water backfilling from disposer causing overflow. Corrected drain hose insertion. Tested unit.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11068732700
Near Dallas, TX 75228
Patrick
Job Details:
03/01/2023
"Customer concern, unit not drying clothes and making noise. Found blower wheel stripped in housing. Must replace. Will need to cut out old blower to repair. ; ordrng 1 WP697772 (Blower wheel)"
We serviced a
GE RANGE
Model JSP34W0D2WW
Near Carrollton, TX 75007
John
Job Details:
03/01/2023
"Customer concern is range will not power on. Unit DOA upon arrival. Found tripped breaker, reset breaker, unit now functioning as designed."
We serviced a
LG DRYER-ELECTRIC
Model DLEX3370V
Near Spanaway, WA 98387
Cameron M.
Job Details:
03/01/2023
"Customer concern is that dryer takes multiple cycles to dry clothes. Customer advised duct was cleaned prior to service appointment. Preformed airflow test failed (yellow).preformed temperature checks,low but in range. Found heavy vibration during operation. Found dryer sheets and lint packed into fins of blower wheel. Cleared obstruction. Tested again unit running without vibration preformed temperature checks vent off , in range.. all checks good. Cleaned moisture sensors. Advised customer dryer vent duct needs to be cleaned to allow sufficient airflow."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Spanaway, WA 98387
Cameron M.
Job Details:
03/01/2023
"Customer concern is that dryer does not heat. Preformed airflow test failed (red). Advised customer dryer vent hose is kinked causing airflow restriction. Found open heating element, causing unit to not heat during operation. Needs new element. Installed new element cycle tested unit. All checks good. Advised customer dryer vent duct needs to be cleaned asap before use resumes to prevent further issues. Also Advised customer dryer vent hose should be shortened to allow sufficient airflow. ; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
LG DISHWASHER
Model LDP6797ST
Near University Place, WA 98467
Cameron M.
Job Details:
02/28/2023
"Customer concern is that dishwasher does not power on and start cycle. During initial inspection, found cracked console. Verified unit not powering. Tested voltage supply to unit, good 120v. Verified 5vdc reference power from main pcb, good. Verified main pcb sending 16.5vdc ,good . Found failed sub pcb causing unit to not power and start cycle. Needs new console assembly follow up visit scheduled for 3/15 1-5; ordrng 1 AGM75469945 (PARTS ASSEMBLY,SVC)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48H7400EW/A2 02
Near Dallas, TX 75240
Lane
Job Details:
02/28/2023
Customer stated dryer makes abnormal noise. Performed diagnostics found motor assembly faulty. Blower wheel retaining nut came loose causing blower wheel to cut into housing. Motor was over heated and belt was damaged.rollers and idler pulley chk good at time of service.; ordrng 1 Dc93-00101u (Motor assembly) and 1 6602-001655 (Belt)
We serviced a
LG WASHER-TOPLOAD
Model WT5270CW
Near Garland, TX 75043
Patrick
Job Details:
02/28/2023
"Customer concern, unit fills even when not in use. Must replace inlet valve. Control energizing valves constantly. Must replace. ; ordrng 1 5221EA1008F (Inlet valve) and 1 EBR80342102 (Control)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Dallas, TX 75218
Patrick
Job Details:
02/28/2023
"Customer concern, unit makes noise during fill and spin. F7e6 error code motor fault. Ran rinse and spin under load. 6 towels. Confirmed fill valve buzzing and slow, must replace. Belt squeeking during spin, motor tests good, must replace capacitor and belt. ; ordrng 1 W11158830 (Capacitor) and 1 WPW10006384 (Belt) and 1 W11210459 (Inlet valve)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFC7500VW2
Near Dallas, TX 75219
Patrick
Job Details:
02/28/2023
Tech was assigned as a helper;
We serviced a
GE DISHWASHER
Model GSD3360D35SS
Near Puyallup, WA 98375
Cejay
Job Details:
02/28/2023
Customer concern is that dishwasher door falls and dishwasher has excessive drain hose. Found broken door spring causing dishwasher door to fall. Needs new door springs. Advised customer NoN-OEM drain house is not covered. Follow up for door springs scheduled for 03/07 1-5pm; ordrng 2 WD03X10006 (SPRING DOOR BK 20 LB)s
We serviced a
MAYTAG WASHER-TOPLOAD
Model MHW5630HC0
Near Puyallup, WA 98371
Cejay
Job Details:
02/28/2023
"Customer concern is that washer is leaking amd is shaking .pulled error codes. F0E5,F5E2.Found tear in door seal causing washer to leak needs new door seal. Service bulletin calls for replacing door seal and ACU. Requires Auth. ; ordrng 1 W11322901 (CNTRL-ELEC) and 1 W11314648 (BELLOW)"
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Bonney Lake, WA 98391
Cejay
Job Details:
02/28/2023
"Customer concern is that dish washer is leaking heavily. Pulled error codes, control reset alert, found signs of wash motor shorted. Confirmed 120v to drain pump but no activation. Confirmed no clog in drain pump or drain line by pushing air through drain hose. Dishwasher is now draining possible clog further down house side drain line. Recommend plumber to prevent drain issues. Leak possibly caused by flood conditions due to no drain pump activation. Needs new wash motor for control reset issues. Customer declined repair attime of service."
We serviced a
ADMRIL WASHER-TOPLOAD7Y
Model n/a
Near Dallas, TX 75212
Patrick
Job Details:
02/28/2023
"Customer concern, lid lock failed. Confirmed. F5e2 lid sw fault. Must replace. ; ordrng 1 W10404050 (Lid lock)"
We serviced a
GE DRYER-ELECTRIC
Model DDE4000MCLWH
Near Dallas, TX 75212
Patrick
Job Details:
02/28/2023
"Disobey concern unit will not run. Found good 240vac to block. Motor hums but will not turn. Drum will not turn by hand. Freed drum. Found blown front bearing, rear rollers and idler/ belt. Torn metal on front panel. Cannot locate accurate drawing of unit. Unit in for option, auth# 86sla."
We serviced a
KENMORE DRYER-GAS
Model 110.769225010
Near Tacoma, WA 98405
Cameron M.
Job Details:
02/28/2023
"Customer concern is that dryer does not heat. Found open thermal fuse causing dryer to not heat. Also found broken door switch, causing unit to not start cycle. Installed new thermal fuse and door switch. Cycle tested unit all checks good preformed airflow test, failed (red). Advised customer dryer vent duct needs to be cleaned asap before use resumes to prevent further issues. ; used 1 WP3406107 (SWITCH-DOOR), and 1 WP3392519 (FUSE-THRML) from stock"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA48J7770AP/A2
Near Tacoma, WA 98407
Cameron M.
Job Details:
02/28/2023
Customer concern is that washer produces DC error . Customer starts cycle unit lock then fails just at completion of child lock algorithm. Causing unit to not start and complete cycle. Needs new lid switch. Installed new lid lock cycle tested lid lock 20x all checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW0
Near Lake Tapps, WA 98391
Cejay
Job Details:
02/28/2023
Customer concern is that washer is making a noise durring agitation cycle. No stored error codes. Manual activation of agitation and spin did not produce noise. Found object under washer pushing into sheilding causing noise. Removed debris and cycle tested washer with a load rinse and spin to completion all checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.69522800
Near Rockwall, TX 75032
John
Job Details:
02/28/2023
Customer concern is dryer will not start. Found broken door switch causing unit to not start. Replaced door switch from truck stock. All checks good.; used 1 WPW10569603 (SWITCH-DOR) from stock
We serviced a
WHIRLPOOL DRYER-GAS
Model WGD49STBW2
Near Rockwall, TX 75087
John
Job Details:
02/28/2023
Customer concern is dryer rear felt seal is comming off and maybe not heating properly. Temp checked unit passes in range. Confirmed felt seal is comming off of drum and is chewed up. Will need to replace felt seal.; ordrng 1 W10612022 (rear drum seal)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Wylie, TX 75098
John
Job Details:
02/28/2023
"Customer concern is DW will not drain. Filled unit and confirmed drain pump activates but does not drain. Vacuumed drain line from disposal and found water comming through very slowly. Removed drain pump to check movement, drain working properly. Found multiple clogged areas throughout drain hose. Needs new drain hose assy.; ordrng 1 WPW10545278 (drain hose) and 1 8269144A (drain hose)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Wylie, TX 75098
John
Job Details:
02/28/2023
Came to diagnose washing machine. Customer advised that a different company had already been out this morning to diagnose unit.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US03
Near Dallas, TX 75219
Lane
Job Details:
02/28/2023
Installed new door eeal boot and clamp. Performed multiple function and leak tests after. All functions checked good at time of service.
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Mesquite, TX 75150
Lane
Job Details:
02/28/2023
Customer stated washer leaked water. Performed diagnostics found house drain baking up. Advised customer contract plumber to clear drain.
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4516FW3
Near Dallas, TX 75210
Patrick
Job Details:
02/28/2023
"Replaced valve, tested unit. All checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW2
Near Tacoma, WA 98445
Cejay
Job Details:
02/28/2023
"Customer concern is that washer is filling with hot water instead on cold, lid is broken and intermittenly not completeing a cycle. Pulled error codes. F5E2,F5E3. Preformed calibration cycle, manual activation of valves verifies correct incoming water supply, manual activation of drain pump good. Agitation and spin cycle good. Cycled lid latch multiple times no issues. Cycle tested washer with a load washer completed cycle. Damaged to lid is possibly casuing lid lock/open errors. Needs new lid assembly and strike. AHS to supply, requires auth. ; ordrng 1 W11117421 (LID) and 1 W11252738 (STRIKE)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8500DC4
Near Dallas, TX 75238
Lane
Job Details:
02/28/2023
Customer stated dryer won't start cycle just displays sensing. Performed diagnostics found dthermal fuse faulty and ventilation restricted. Advised customer to have vent cleaned. All other functions checked good at time of service. ; used 1 WP3392519 (Fuse) from stock
We serviced a
LG WASHER-TOPLOAD
Model WT1501CW
Near Puyallup, WA 98373
Cameron M.
Job Details:
02/28/2023
"Customer concern is that washer produces burning rubber smell during spin cycle. Cycle tested unit 3x empty via rinse and spin. Found no mechanical defects. Cycle tested unit with customer provided load of two pairs of jeans and two bath towels, found no mechanical issues at this time. Inspected main board for evedance of electrical hazard, none. Unit operating as designed. Advised customer to monitor and call if issue persists."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC465HW2
Near McKinney, TX 75071
John
Job Details:
02/28/2023
"Customer concern is washernot spinning. Found worn belt causing unit to not spin. Replaced belt from truck stock. While testing found when unit is in spin cycle its making a plastic on plastic type sound and agitator spins freely indicating a worn hub. Found washplate unable to be removed, will need to cut washplate free in order to replace hub. Belt has already been replaced.; ordrng 1 W10528947 (drive hub kit) and 1 W10919191 (washplate), used 1 W11239857 (BELT) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN1WW
Near Plano, TX 75093
John
Job Details:
02/28/2023
"Customer concern is sometimes unit fills with too much water and when it does fill and wash properly it will not spin. Using NuFi device found errors for pressure switch drop out and critical lid lock failure. Ran lid lock test, passes. Ran fill test fails to reach 7 inch mark per pressure switch. Unit has good water pressure from both hot and cold valves. Needs new control board.; ordrng 1 WH22X35597 (Control board)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Puyallup, WA 98374
Cejay
Job Details:
02/28/2023
"Customer concern is that washer is showing OOB error durring final spin and is producing a grinding noise. Pulled error codes via service mode. F0E5,F1E2. Cleared errors and preformed diagnostic cycle no issues.noise coming from suspension rods. Lubricated front suspension bushings. Cycle tested washer with a load all checks good.verified noies eleminated with customer. Advised customer on proper loading practices and using high quality dedergent."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model CEM2940TQ1
Near Graham, WA 98338
Cameron M.
Job Details:
02/28/2023
"Customer concern is that dryer does not heat . Cycle tested unit 15x found no mechanical defects at time of service. Preformed temperature checks, in range.. unit operating as designed. Advised customer to monitor and call if issue persists. Collected 95.00 trip fee + tax via card Payment over phone."
We serviced a
GE DISHWASHER
Model GDF610PSJ2SS
Near Puyallup, WA 98375
Cejay
Job Details:
02/27/2023
"Customen concern is that dishwasher is not filling with water. Found heavy leak causing dishwasher not to operate. Found failed diverter asse,mbly causing dishwasher to leak, needs new diverter assembly kit. Installed new diverter assembly kit cycle tested dishwasher no leaks. All checks good. Left failed component with customer. ; used 1 WD19X25278 (DIVERTER ASM KIT) from stock"
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FLCE7522AW1
Near McKinney, TX 75071
John
Job Details:
02/27/2023
Installed new heating element. While testing unit found heat baffle on brum warped and dragging against element. Needs new heat baffle.; ordrng 1 3204254 (Heat baffle)
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4516FW3
Near Carrollton, TX 75006
Lane
Job Details:
02/27/2023
Installed new suspension rods. Performed multiple function tests after repair.
We serviced a
LG WASHER-TOPLOAD
Model NOTAVAILABLE
Near Mesquite, TX 75150
Patrick
Job Details:
02/27/2023
"Customer concern, unit leaking. Tested unit. No leak noted. All checks good. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model LAT3500AAE
Near Dallas, TX 75217
Patrick
Job Details:
02/27/2023
"Customer concern, unit began smoking during cycle. No evidence of fire. Tested under load, good fill, good agitate, good drain, good spin. Found clogged home drain causing water to spray into tub. Wet belt slip caused smoke. Advised discontinue use until drain is clear."