We serviced a
LG WASHER-TOPLOAD
Model WT5680HVA/01
Near Plano, TX 75093
John
Job Details: 02/23/2024
Installed new drain pump.all checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45H7000AW/A2 04
Near Lewisville, TX 75067
John
Job Details: 02/23/2024
Installed new drain pump. All checks good.
We serviced a
LG DISHWASHER
Model LDT5678BD
Near Carrollton, TX 75007
John
Job Details: 02/23/2024
Installed new gasket and inlet. All checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM2487HWMA
Near Murphy, TX 75094
John
Job Details: 02/23/2024
Installed new dispenser housing and detergent cup. Ran multiple leak and function checks all check good.
We serviced a
GE RANGE
Model JBP23GR4SA
Near Lakewood, WA 98499
Cejay
Job Details: 02/23/2024
"Installed previously ordered latch, confirmed operation of latch to verify repair, all checks good."
We serviced a
GE DISHWASHER
Model GDF620HGJ2WW
Near Tacoma, WA 98445
Cameron M.
Job Details: 02/23/2024
"Customer concern is that dishwasher does not start cycle, just beeps 3x. Unint does not power at time of service. Verified voltage supply to unit, good 120v. Attempted to connect Newfi device to unit, failed unit cannot establish connection to Newfi device. Verified 14.6vdc supply to ui. Found failed ui ,causing no power condition. Tested continuity of door switch, good, found failed control board, causing unit to not recognize door position to start cycle. Needs new main control and ui. Customer declined repair at this time. Collected diagnostic+tax"
We serviced a
SPEED QUEEN WASHER-TOPLOAD
Model AWNE9RSN116TW01
Near Dallas, TX 75230
Lane
Job Details: 02/22/2024
Installed new lid lock assembly and performed multiple function tests. All functions checked good at time of service.
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Plano, TX 75075
John
Job Details: 02/22/2024
Installed new FR ignitor. While testing found FR burner flame not adjusting to low setting. Adjusted valve screw to allow flame to adjust properly. Tested all burners. All checks good.
We serviced a
GE WALL OVEN
Model JKP86BF1BB
Near Carrollton, TX 75006
John
Job Details: 02/22/2024
Installed rebuilt control board. Ran multiple function and temp checks. All checks good.
We serviced a
WHIRLPOOL WALL OVEN
Model RBS305PDB16
Near Murphy, TX 75094
Chad A.
Job Details: 02/22/2024
Reinstalled rebuilt control board and cycled oven to 350 to test. Temperatures good and no failures detected.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6200KW2
Near Allen, TX 75002
Chad A.
Job Details: 02/22/2024
Installed new lid strike and cycled to test. All functioning properly. No other failures detected.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11060022011
Near Lakewood, WA 98498
Cejay
Job Details: 02/22/2024
"Installed previously ordered AHS supplied operating thermostat, preformed temperature checks, temperatures are now in range. All checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB0
Near Lewisville, TX 75067
Lane
Job Details: 02/19/2024
Installed orderd parts and performed multiple drain and function tests. All functions checked good at time of service.
We serviced a
HOTPOINT WASHER-TOPLOAD
Model HTW240ASK4WS
Near Grand Prairie, TX 75051
Lane
Job Details: 02/19/2024
Customer stated water is leaking under washing machine. Performed diagnostics found leak coming from behind wall. Advised customer to contact a plumber.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AW/US. 02
Near Grand Prairie, TX 75051
Lane
Job Details: 02/19/2024
Customer stated washer is leaking water. Performed diagnostics found house drain backing up. All other functions checked good at time of service.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW70HEBW1
Near Dallas, TX 75205
Lane
Job Details: 02/19/2024
Customer stated washer made abnormal noise. Performed diagnostics found fault code stored for long fill. Water was turned off upon arrival. Turned water back on and ran test cycle with load. Washer completed cycle without insadent.all functions checked good at time of service.
We serviced a
LG WASHER-FRONTLOAD
Model WM3885HCCA
Near Plano, TX 75074
Chad A.
Job Details: 02/19/2024
Replaced door boot with clamp and heater assembly. Cycled to test test and no leaks were detected. Unit running good and draining properly.
We serviced a
HOTPOINT RANGE
Model RGB735WEL4WW
Near Gig Harbor, WA 98335
Cejay
Job Details: 02/19/2024
"Customer concern is that oven is not heating, and intermittent issues with RR burner. Found 0.0 amps at bake ignitor, found RR burner electrode dose not operate, needs new bake ignitor, spark module and RR electrode, advised customer electrode is discontinued, customer elected not to move forward with repair. Collected payment via card."
We serviced a
GE DISHWASHER
Model GDP665SYN5FS
Near Irving, TX 75063
Patrick
Job Details: 02/16/2024
"Customer concern, replaced control and pressure sw."
We serviced a
KITCHENAID DISHWASHER
Model KUDC10IXWH8
Near Dallas, TX 75225
Patrick
Job Details: 02/16/2024
Replaced sump assy. Tested unit. All checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA55A7700AV/US
Near Dallas, TX 75204
Patrick
Job Details: 02/16/2024
"Customer concern, unit makes strange noise during spin. Good drain, good spin. Some cavitation from drain pump but good flow. Dampers check good. Calibrated unit. Verified h/c, before proper fill level. Verified drain. All checks good."
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4605EW0
Near Spanaway, WA 98387
Cejay
Job Details: 02/16/2024
"Customer concern is that washer will not spin durring final rinse, pulled error codes, F8E1, F2E1, found clogged inlet screen. removed debris from inlet screen, via service mode confirmed operation of cold inlet valve, preformed service diagnostic cycle to verify repair, calibrated washer, all checks good. Collected payment via check."
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN9WW
Near Eatonville, WA 98328
Cejay
Job Details: 02/16/2024
"Customer concern is that washer is going OOB and is banging around, found unit not level causing balance issues. Adjusted leveling legs, cycle tested unit with a load to verify repair. All checks good."
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Tacoma, WA 98407
Cameron M.
Job Details: 02/16/2024
"Customer concern is that range produces f9e0 error. Verified terminal block connection accuracy. Tested continuity of harness connection terminal block to main control, confirming no breaks in electrical harness. Needs new main control . Customer declined repair at this time. Collected diagnostic fee via card payment"
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.62994101
Near Steilacoom, WA 98388
Cameron M.
Job Details: 02/16/2024
"Customer concern is that dryer takes multiple cycles to dry clothes. Preformed airflow test,failed (yellow). Preformed temperature checks, in range. Verified element is intact and not shorted to case. Advised customer dryer vent needs to be cleaned. Advised customer on proper loading practices to ensure adequate results."
We serviced a
MAYTAG DISHWASHER
Model MDB3700AWX
Near Tacoma, WA 98446
Cameron M.
Job Details: 01/12/2024
"Installed previously ordered latch, handle and bracket. Cycle tested unit. All checks good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Lakewood, WA 98499
Cameron M.
Job Details: 01/12/2024
Installed previously ordered drain pump. Cycle tested unit. All checks good
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW5620HW0
Near Tacoma, WA 98409
Cameron M.
Job Details: 01/12/2024
Installed previously ordered ui and main control. Cycle tested unit. All checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED7000DW0
Near Tacoma, WA 98405
Cameron M.
Job Details: 01/12/2024
Installed previously ordered parts. Cycle tested unit. All checks good
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW5620HW0
Near Tacoma, WA 98409
Cameron M.
Job Details: 01/12/2024
Installed previously ordered ui and main control. Cycle tested unit. All checks good.
We serviced a
JENN-AIR RANGE
Model JDS9865BDP
Near Graham, WA 98338
Cameron M.
Job Details: 01/12/2024
Installed previously ordered bake element. Cycle tested unit. All checks good
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS1A
Near DuPont, WA 98327
Cejay
Job Details: 01/12/2024
"Customer concern is that dishwasher is falling forward after repair, secured dishwasher to counter, verified with customer. All checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Tacoma, WA 98445
Cejay
Job Details: 01/12/2024
"Installed previously ordered sump and motor assembly, cycle tested unit all checks good."
We serviced a
KITCHENAID WALL OVEN
Model KOSE500EBS02
Near Tacoma, WA 98418
Cejay
Job Details: 01/12/2024
"Customer concern is that wall oven is not heating, pulled error codes, F2E1. Confirmed operation of bake and broil elements individually via service mode, cycle tested oven at multiple temperatures, oven is maintaining temperatures with in range. Advised customer on surface vs. soaked temperatures. Could not replicate errors at time of service."
We serviced a
GE DRYER-ELECTRIC
Model GTDP280ED4WW
Near Spanaway, WA 98387
Cejay
Job Details: 01/12/2024
"Customer concern is that dryer is making a noise durring operation, has difficulty starting intermittently, and takes multiple cycles to dry. Preformed airflow test failed (red). Preformed second airflow test with vent disconnected pass. Found door warped causing door not to fully engage door switch, visually inspected belt and front glides. Adjusted door, started multiple cycles to confirm door is engaging switch. Could not replicate noise, advised customer poor airflow is responsible for poor dry performance , over heating and causing door to warp, noise is possibly due to dryer over heating and expanding individual components of the dryer. Advised customer dryer vents need service before resuming operation of dryer. Customer signed airflow acknowledgement."
We serviced a
WHIRLPOOL COOKTOP
Model KGCC506RBL04
Near Irving, TX 75063
Patrick
Job Details: 01/12/2024
"Replaced spark harness. Tested unit, all checks good."
We serviced a
SPEED QUEEN DRYER-ELECTRIC
Model ADEE9BYS178TB01
Near Farmers Branch, TX 75234
Patrick
Job Details: 01/12/2024
"Customer concern, unit making noise during use. Tested unit under load. Operating normally at this time."
We serviced a
GE DISHWASHER
Model GDT635HSJ0SS
Near Irving, TX 75039
Patrick
Job Details: 01/12/2024
Replaced ui cover. Tested unit. All checks good.
We serviced a
GE WALL OVEN
Model ZTDX1FPSN2SS
Near Dallas, TX 75209
Patrick
Job Details: 01/12/2024
"Customer concern, unit behaving strangely. Called ge tag. F693 x34 communication error.( Inactive 4 weeks ago) unit operating normally at this time."
We serviced a
LG RANGE
Model LREL6325F/00
Near Dallas, TX 75203
Patrick
Job Details: 01/12/2024
Replaced cooktop and burner.
We serviced a
LG WASHER-TOPLOAD
Model WT7005CW/03
Near Graham, WA 98338
Cameron M.
Job Details: 01/11/2024
"Customer concern is that washer produces knocking noise during agitation. Cycle tested unit empty via quick wash cycle, was unable to duplicate customer concern. Cycle tested unit again on same cycle with customer provided load of towels. Found noise customer is concerned of is normal sound produced by rotor rapidly stopping and changing direction. Advised customer of what noise is and that noise is normal to drive system. Unit operating as designed. Collected diagnostic fee + tax via check payment."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED7120HW0
Near Edgewood, WA 98372
Cameron M.
Job Details: 01/11/2024
"Customer concern is that dryer does not heat. Preformed airflow test, failed (yellow).found open element, causing unit to not heat. Needs new element. Installed new element. Cleaned and vacuumed inside of unit Cleaned and calibrated moisture sensor. Cycle tested unit. All checks good. ; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Tacoma, WA 98445
Cameron M.
Job Details: 01/11/2024
"Customer concern is that dryer start button has to be held for dryer to run. Found broken belt,causing belt switch to stop operation. Also found worn glides ,causing noise during operation. Needs new belt and slides. Installed new belt and glides. Cleaned and vacuumed inside of unit. Collected payment via ; used 2 WE1M504 (SLIDE DRUM (WHITE)), 2 WE1M1067 (SLIDE BEARING (GREEN)), and 1 WE03X29897 (BELT DRIVE) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GTW525ACP0WB
Near Eatonville, WA 98328
Cameron M.
Job Details: 01/11/2024
"Customer concern is that washer does not fill to adequate level and not completing cycle . Checked stored errors via Newfi device, found multiple out of balance errors, causing unit to not complete cycle. Also found multiple oversuds errors. Inspected inlet valves found minor debris, in valves. Cycle tested unit monitoring unit with Newfi, found no mechanical defects. Cycle tested unit with customer provided load of towels, unit able to complete cycle without issue. Unit operating as designed. Advised customer on regular cleaning intervals. Advised customer on proper loading practices. Advised customer on using high quality detergent. Collected 129+tax via card"
We serviced a
GE RANGE
Model JGB850SEF2SS
Near Eatonville, WA 98328
Cameron M.
Job Details: 01/11/2024
Installed previously ordered ignitor. Cycle tested unit. All checks good. Collected remainder balance via card payment
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Enumclaw, WA 98022
Cejay
Job Details: 01/11/2024
"Customer concern is that dishwasher is showing a drain error. Dishwasher drain line has irregular installation, removed drain line, confirmed drain operation, advised plumber is needed for clog in drain line, also Advised drain line can not be bent or kinked for proper drain operation. No mechanical or component failures at time of service."
We serviced a
LG DISHWASHER
Model LDFN454HT
Near Tacoma, WA 98445
Cejay
Job Details: 01/11/2024
"Customer concern is that dishwasher was producing a burning plastic smell and is now not turning on, found burnt wash motor and harness connection. Confirmed 120v incoming to main pcb, no diagnostic led, needs new wash motor and main pcb assembly with harness. Customer declined repair at time of service. Collected payment via card."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB855DC3
Near Frisco, TX 75034
Chad A.
Job Details: 01/11/2024
Replaced lid lock and main control. Cycled to test and found no other failures.
We serviced a
GE DRYER-ELECTRIC
Model PTD70EBPT0DG
Near Plano, TX 75024
Chad A.
Job Details: 01/11/2024
Customer stated dryer not heating properly and turning off. During testing found dryer to be overheating and cycling on hi limit. Performed vent test and failed. Removed vent and cycled to test and no failures detected and heating properly. Informed customer vent needs to be cleaned professionally before any further use.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HC0
Near Garland, TX 75044
Chad A.
Job Details: 01/11/2024
Customer stated washer leaking water. During inspection found no signs of water inside cabinet. Cycled to test and small drip from door due to pet hair around door and seal. No mechanical failures detected.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near Richardson, TX 75081
Chad A.
Job Details: 01/11/2024
"Customer stated dishwasher leaking water. During testing found main wash motor very noisy and water leaking from drain pump. All components rusted due to prolonged small leak. Water also failing and not functioning properly. Need sump assembly, drain pump,and valve to repair. No repair at this time."
We serviced a
LG WASHER-FRONTLOAD
Model WM2301HW
Near Plano, TX 75093
Chad A.
Job Details: 01/11/2024
Customer stated washer not spinning. Cycled to test and found unit not draining properly. Removed pump filter and cleared debris. Cycled to test and unit operating properly. No other failures found.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Richardson, TX 75081
Lane
Job Details: 01/11/2024
Customer stated dryer won't heat enough on high. Performed diagnostics found house ventilation needs to be professionally cleaned. All functions checked good at time of service.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50T5300AC/US
Near Wylie, TX 75098
Lane
Job Details: 01/11/2024
Installed suspension and pressure switch. Performed full function test with load. All functions checked good at time of service.
We serviced a
GE WASHER-TOPLOAD
Model GTWN4250D1WS
Near Dallas, TX 75218
Lane
Job Details: 01/11/2024
Customer stated washer is extremely loud during spin. Performed diagnostics found faulty drive assembly. All other functions checked good at time of service.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW3
Near Dallas, TX 75215
Patrick
Job Details: 01/11/2024
"Replaced agitator, calibrated unit. All checks good."
We serviced a
MAGIC CHEF RANGE
Model NOTAVAILABLE
Near Dallas, TX 75229
Patrick
Job Details: 01/11/2024
"Customer concern, unit does not heat. Element good 14ohm, 0vac to element. Removed control cover. Found significant roach infestation. Unable to complete repair. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Rowlett, TX 75088
Patrick
Job Details: 01/11/2024
"Customer concern, unit not draining. Confirmed. Found clogged drain tube. Cleared. Tested unit all checks good. Auth:"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW2
Near Sumner, WA 98390
Cameron M.
Job Details: 01/10/2024
"Customer concern is washer produces clicking noise during spin and agitate transitions. Preformed airflow inspection,found stripped hub, causing unit to not balance. Needs new hub. Installed new hub. Cycle tested unit via rinse and spin, found noise customer is concerned of is normal sound produced by shifter. Found no further mechanical defect. Unit operating as designed Advised customer on regular cleaning intervals. Advised customer on proper loading practices. Advised customer on using high quality detergent. ; used 1 W10528947 (HUB) from stock"
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EFME627UTT2
Near Gig Harbor, WA 98332
Cameron M.
Job Details: 01/10/2024
"Customer concern is that dryer produces e91 error and produces smell. Preformed inspection of unit. Found shorted element relay on main control, causing significant damage to both board and harness in multiple locations. Resulting in smell and error production. Needs new main control/harness kit and ui. Advised customer not to power unit as unit is high shock risk. Customer declined repair at this time. Collected 129 +tax via card payment."
We serviced a
GE DISHWASHER
Model HDF330PGR3WW
Near Puyallup, WA 98371
Cameron M.
Job Details: 01/10/2024
"Customer concern is that dishwasher does not run cycle. Cycle tested unit 3x on 3rd test unit will get stuck in drain portion of cycle, causing unit to not advance cycle. Inspected pressure sensor. Found debris clogging sensor, causing unit to not advance cycle. Needs new sensor installed new sensor. Cycle tested unit. All checks good. Advised customer on proper loading practices. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent. ; used 1 WD21X25468 (PRESSURE SENSOR ASM) from stock"
We serviced a
AMANA DRYER-ELECTRIC
Model NED4655EW1
Near Spanaway, WA 98387
Cejay
Job Details: 01/10/2024
"Customer request PM check on dryer, preformed airflow test pass, preformed temperature checks good and in range, visually inspected drum seal, door seal, belt idler and rollers all good. Verified dryer dose not heat in air cycle, dryer is in good condition and operating optimally. Collected payment via card."
We serviced a
FRIGIDAIRE WASHER-FRONTLOAD
Model FTF2140ES3
Near DuPont, WA 98327
Cejay
Job Details: 01/10/2024
"Installed previously ordered door lock, cycle tested unit to confirm spin operation and to verify repair, all checks good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS1A
Near DuPont, WA 98327
Cejay
Job Details: 01/10/2024
"Installed previously ordered spray arms and wash motor, cycle tested unit for leaks and to verify repair, all checks good."
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EFME627UTT2
Near Orting, WA 98360
Cejay
Job Details: 01/10/2024
"Customer concern is that dryer will not start cycle and is not displaying time on display. Found failed safety relay on control board causing dryer not to operate, installed SQT provided main board, cycle tested dryer and preformed airflow test failed (red) advised customer dryer vent needs service before resuming operation of dryer. Customer signed airflow acknowledgement. Returning two SQT provided parts."
We serviced a
GE DRYER-ELECTRIC
Model PTD60EBSR0WS
Near Plano, TX 75024
Chad A.
Job Details: 01/10/2024
Customer stared dryer takes too long to dry. Performed diagnostics and found Temps too high. Dryer failed vent test. Cycled with vent disconnected from wall and all cycled properly. No fault codes in memory. No failures detected with dryer.
We serviced a
FRIGIDAIRE RANGE
Model LFGF3052TFC
Near Garland, TX 75041
Lane
Job Details: 01/10/2024
Customer stated oven doesn't heat. Performed diagnostics found faulty ignitor. Replaced ignitor and performed multiple function tests. All functions checked good at time of service. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock
We serviced a
GE DISHWASHER
Model GSD2100V65BB
Near Garland, TX 75040
Patrick
Job Details: 01/10/2024
Replaced timer and drain solenoid. Tested unit. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45B6300AP/US
Near Dallas, TX 75227
Patrick
Job Details: 01/10/2024
"Replaced valve. Tested unit. All checks good,."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Dallas, TX 75227
Patrick
Job Details: 01/10/2024
Replaced inlet valve. Tested unit. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Rockwall, TX 75087
Patrick
Job Details: 01/10/2024
"Customer concern, unit leaking during use. Unable to duplicate leak through multiple test cycles. Calibrated unit. All checks good at this time."
We serviced a
LG WASHER-FRONTLOAD
Model WM2650HWA
Near Garland, TX 75040
Patrick
Job Details: 01/10/2024
"Customer concern, oe error during use. Not spinning. Oe error code. Confirmed. Found clogged drain trap. Cleared. Tested unit. All checks good."
We serviced a
GE WASHER-TOPLOAD
Model GTW330ASK0WW
Near Tacoma, WA 98445
Cameron M.
Job Details: 01/09/2024
"Customer concern is that washer intermittently does not lock. Checked unit for stored error codes via Newfi device. Found multiple errors, most recent with most time code set @106x critical lid lock fault. Also found unit requires firmware update to include lid lock errors. Preformed update. Cycle tested unit 10x. Unit operating as designed. Advised customer on using high quality detergent as well as using proper volume of detergent for best result. Advised customer on regular cleaning intervals for optimal performance."
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Tacoma, WA 98444
Cameron M.
Job Details: 01/09/2024
"Customer concern is that dishwasher produces small leak from right front corner of unit. Cycle tested unit, 5x found no active leaks. Verified level of unit, found unit unlevel to right side,causing door to contact tub and produce poor seal. Leveled unit to current location, test unit again found no active leaks. Advised customer to monitor and record all information passable. And call if issues persist."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LW0
Near DuPont, WA 98327
Cameron M.
Job Details: 01/09/2024
"Customer concern is that washer dispenser not functioning, customer emptied and cleaned dispenser prior to service visit. Checked unit for stored error, none present. Using customer available detergent, loaded dispenser partially from diagnostic purposes. Verified dispenser operational as designed by manufacturer. Set dispenser to lowest settings for customer detergent. Cleared detergent from diag from unit. All checks good. Advised customer on using high quality detergent and proper volume of detergent for best result. Advised customer on regular cleaning intervals for optimal performance."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2
Near Spanaway, WA 98387
Cameron M.
Job Details: 01/09/2024
"Customer concern is that dryer does not heat. Preformed airflow test, failed (red). Inspected drive components, good. Inspected heat components, found open element, causing unit to not heat. Needs new element. Installed new element. Cleaned and vacuumed inside of unit. Cleaned and calibrated moisture sensor Cycle tested unit. All checks good ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8000DW4
Near Orting, WA 98360
Cejay
Job Details: 01/09/2024
"Customer concern is that dryer is not drying clothes all the way on sensor dry. Pulled error codes, F4E4,F2E1,F4E4. Preformed airflow test pass. Preformed temperature checks good internal temperatures max at 178.3?F. On timed cycle, 169.3 ?F on normal cycle, cleaned and calibrated moisture sensors, adjusted customer prefered dryness level by one."
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641073311
Near Bonney Lake, WA 98391
Cejay
Job Details: 01/09/2024
"Installed previously ordered door seal, cycle tested unit it for leaks, all checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW2
Near Carrollton, TX 75006
Chad A.
Job Details: 01/09/2024
Replaced inner tub and suspension. Cycled to test. Washer running balanced in spin and draining good.
We serviced a
HOTPOINT WASHER-TOPLOAD
Model HTW200ASK0WW
Near Dallas, TX 75230
Chad A.
Job Details: 01/09/2024
"Replaced control,lid lock,and water valve. Set personality and cycled washer to test. Water level functioning properly and lid lock operating. No other failures found at time of service."
We serviced a
GE WALL OVEN
Model PT916SR1SS
Near Coppell, TX 75019
Lane
Job Details: 01/09/2024
Installed new fan. And performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Richardson, TX 75081
Lane
Job Details: 01/09/2024
Installed agitator and performed full function test. All functions checked good at time of service.
We serviced a
SPEED QUEEN DRYER-ELECTRIC
Model ADEE9BGS175TW01
Near Dallas, TX 75248
Lane
Job Details: 01/09/2024
Installed power supply board and performed multiple function tests. All functions checked good at time of service.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED95HEXW0
Near Dallas, TX 75248
Lane
Job Details: 01/09/2024
Customer stated dryer runs but doesn't heat. Performed diagnostics found large amount of lent buildup inside dryer. Confirmed dryer does heat. Performed airflow test which failed. Advised customer on cleaning dryer ventilation to improve performance.
We serviced a
GE RANGE
Model ZDP486NDT1SS
Near Dallas, TX 75254
Lane
Job Details: 01/09/2024
I stalled new main boards and communication model. Performed full function test. All functions checked good at time of service.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EP/A3
Near Dallas, TX 75204
Patrick
Job Details: 01/09/2024
"Customer concern, unit not heating, confirmed. Found open element. Replaced from truck stock. Tested unit all checks good.; used 1 DC97-14486A (Element) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW2
Near Dallas, TX 75211
Patrick
Job Details: 01/09/2024
"Customer concern, unit not filling properly. No stored error codes. Calibrated unit. Ran test cycle under load of sheets."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Garland, TX 75041
Patrick
Job Details: 01/09/2024
"Customer concern, unit not filling. Found silverware sick under float. Removed. Tested unit. All checks good."
We serviced a
GE WASHER-TOPLOAD
Model HTW240ASK6WS
Near Garland, TX 75040
Patrick
Job Details: 01/09/2024
"Customer concern, unit doesn't always spin out. Tested unit under load. Good fill, good drain, good spin. Lid left open error code, oob error code. No fault detected with unit."
We serviced a
WHIRLPOOL RANGE
Model WFG534SLAS2
Near Tacoma, WA 98405
Cameron M.
Job Details: 01/08/2024
"Customer concern is that oven does not heat and rear right burner does not remain lit at low setting. Cycle tested all burners. Found rear right and front left burners go out when set to low heat. Cleaned all orifices. Cleared spill over. And adjusted front left and rear right valves to allow for low heat setting. Cycle tested oven, found ignitor grounding to pizza try in warming drawer, causing oven intermittently to not heat. Removed pizza tray. Cycle tested oven 10x. All checks good. Advised customer against overloading drawer to prevent further issue."
We serviced a
KENMORE RANGE
Model 790.78733406
Near Fircrest, WA 98466
Cameron M.
Job Details: 01/08/2024
Installed previously ordered main control and overlay. Cycle tested unit. All checks good
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.87562601
Near Tacoma, WA 98444
Cameron M.
Job Details: 01/08/2024
"Customer concern is that dryer produces noise during operation. Preformed inspection of unit. Found vent hose disconnected from vent outlet. Also found door latch broken, preventing door from closing properly. Inspected drive components, found seized idler pully causing noise during operation. Needs new idler pully. And catch. Installed new pully and catch. Cleaned and vacuumed inside of unit. Cleaned and calibrated moisture sensor. Cycle tested unit. All checks good ; used 1 279640 (PULLEY,IDLER), and 1 279570 (CATCH DOOR DRYER) from stock"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11065132411
Near Spanaway, WA 98387
Cejay
Job Details: 01/08/2024
"Installed previously ordered drive belt, drum seal, shaft and rollers, cycle tested unit with customer, all checks good. Advised customer not to operate dryer for 12 hours for adhesive to set."
We serviced a
WHIRLPOOL DISHWASHER
Model DU8000XX-5
Near Sumner, WA 98390
Cejay
Job Details: 01/08/2024
"Customer concern is that dishwasher is not cleaning dishes and is leaving orange and yellow stains on dishes, no high loop installed, cycle tested unit to confirm unit operations, confirmed operation of element. Advised customer dishwasher is back flowing into dishwasher due to no high loop installation or airgap. No mechanical or component failures at time of service."
We serviced a
GE DRYER-ELECTRIC
Model GTD65EBSJ4WS
Near Puyallup, WA 98372
Cejay
Job Details: 01/08/2024
"Installed previously ordered bearing retainer and shaft assembly, cycle tested unit, noise eliminated all checks good."
We serviced a
LG WASHER-TOPLOAD
Model WT5680HVA
Near McKinney, TX 75071
Chad A.
Job Details: 01/08/2024
Replaced water valve assembly. Valves functioning properly and sealing off good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WGD4800XQ1
Near Plano, TX 75075
Chad A.
Job Details: 01/08/2024
"Customer stated dryer very noisy. During inspection found drum roller seized to shaft. Replaced drum rollers and cycled to test. Dryer running smooth and heating properly. ; used 1 349241T (SUPPORT,ROLLER (2 PACK)) from stock"
We serviced a
LG WASHER-FRONTLOAD
Model WM1812CW
Near Dallas, TX 75287
Chad A.
Job Details: 01/08/2024
Replaced dispenser housing and water valve. Cycled to test and functioning properly with no leaks detected.
We serviced a
GE WASHER-TOPLOAD
Model GTWN4250D2WS
Near Prosper, TX 75078
Chad A.
Job Details: 01/08/2024
Replaced shift mode adapter and drain pump. Cycled to test. No leaks and functioning properly.
We serviced a
AMANA REFRIGERATOR
Model AF12539ERM02
Near Dallas, TX 75228
Lane
Job Details: 01/08/2024
Installed new where valve and door switch. Dispenser pressure did improve but not fully. Customer was unaware of low water pressure in kitchen area. Customer needs plumber to restore full pressure.