Service History 4 - RPS Appliance Repair

We serviced a

MAYTAG DRYER-ELECTRIC

Model MED7230HW1

Near Dallas, TX 75228

Patrick

Job Details: 05/11/2023

"Customer concern, unit taking too long to dry. Found clogged home vent. Unit operating as designed. Customer must have vent professionally cleaned to prevent future issues."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV52J8700EP/A2

Near Mesquite, TX 75181

Patrick

Job Details: 05/11/2023

"Customer concern, unit makes loud rumble during use. Confirmed. Found heavily damaged front roller. Replaced from truck stock. Tested unit. All checks good. ; used 1 DC97-16782A (Roller) from stock"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED8300SW1

Near Mesquite, TX 75181

Patrick

Job Details: 05/11/2023

Found clogged home vent. Blown hi limit again. Customer must had vent cleaned. Must have vent rechecked.; ordrng 1 279973 (Thermostat)

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB1050REB2

Near Forney, TX 75126

Patrick

Job Details: 05/11/2023

"Customer concern, unit makes loud squeel during use. Confirmed. Found drip from motor. Must replace. Selector intermittent operation. Must replace. ; ordrng 1 154568401 (Control board) and 1 154859101 (Motor)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EW/A2

Near Dallas, TX 75252

Lane

Job Details: 05/11/2023

Customer stated dryer won't heat. Preformed diagnostics foumd heating element faulty. Replaced element and performed multiple function tests after repair. All functions checked good at time of service. ; used 1 DC97-14486A (Heating element) from stock

We serviced a

ELECTROLUX RANGE

Model EI30EF35JSA

Near Tacoma, WA 98498

Cameron M.

Job Details: 05/11/2023

"Customer concern is that oven improperly displays oven temperature. Tested initial temperature in oven prior to preheat,71.4 degrees. Tested unit in bake setting unit displays 238 degrees immediately upon bake cycle start of test . Unit heats to 150 when unit alerts to complete preheat of 350. Found temp probe ohms out of range. Also found main control sending and receiving improper signals to elements and probe. Needs new main control and probe. REQUIRES AUTH ; ordrng 1 316490000 (PROBE) and 1 316380089 (CONTROL-ELECTRICAL)"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5000AW/A2 11

Near Puyallup, WA 98374

Cejay

Job Details: 05/11/2023

"Customer concern is that washer is producing 5C erorr. Found clog in drain pump producing 5C error. Removed clog, preformed maunal component activation check. Cycle tested washer all checks good."

We serviced a

WHIRLPOOL RANGE

Model RF264LXSB0

Near Rowlett, TX 75088

Patrick

Job Details: 05/11/2023

"Replaced burner, receptacle, and infinite sw. Tested unit, all checks good. Found improper electrical connection as source power. Recommend electrician address."

We serviced a

GE DISHWASHER

Model GDF610PSJ0SS

Near Bonney Lake, WA 98391

Cejay

Job Details: 05/10/2023

"Customer concern is that dishwasher is not drying the dishes. Pulled error codes. F16 (active), F33, F99. Before testing newfi is showing 169? inside. Found failed float switch causing F16 error and poor dry performance. Installed new float switch, confirmed temperature values are correct via newfi. Verified operation of element, modle dose not have vent fan. All checks good. ; used 1 WD21X10519 (SWITCH FLOOD) from stock"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA54R7600AC/US

Near Buckley, WA 98321

Cejay

Job Details: 05/10/2023

Customer concern is that washer is still making noise and is even worse now after repair. Found worn washplate causing noise called in for Auth. Advised customer part is out of stock and may take time to recive. ; ordrng 1 DC97-21787A (ASSY PULSATOR)

We serviced a

KENMORE DRYER-GAS

Model 11097738701

Near Heath, TX 75032

Patrick

Job Details: 05/10/2023

Replaced gas valve. Tested unit. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5840SW0

Near Lewisville, TX 75057

John

Job Details: 05/10/2023

Customer concern is washer will not agitate or spin. Found lid switch worn and not making contact. Also found all agitator dogs dry rotted and broken. Needs new lid switch and cam assy.; ordrng 1 WP8318084 (Lid switch) and 1 285809 (Agitator cam)

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED8300SW1

Near Mesquite, TX 75181

Patrick

Job Details: 05/10/2023

"Customer concern, unit not heating. Confirmed. Found blown high limit. Replaced from truck stock. Tested unit. All checks good. ; used 1 279973 (Thermostat) from stock"

We serviced a

ROPER WASHER-TOPLOAD

Model RTW4300SQ0

Near Dallas, TX 75215

Patrick

Job Details: 05/10/2023

"Customer concern, unit leaking during use. Found hole in drain hose. Must replace; ordrng 1 WPW10096921 (Drain hose)"

We serviced a

SPEED QUEEN DRYER-GAS

Model ADG4BRGS117TW01

Near Dallas, TX 75225

Lane

Job Details: 05/10/2023

Contacted manufacturer support. Advised to replace both front and rear bulk heard and slender. Advised customer contact will be made ; ordrng 1 D510265wp (Drum) and 1 D512476p (Bulkhead) and 1 D511082p (Bulkhead)

We serviced a

LG WASHER-FRONTLOAD

Model WM3470HWA

Near Buckley, WA 98321

Cejay

Job Details: 05/10/2023

"Customer concern is that washer is shaking and moving around laundry room found washer not level causing washer to shake durring spin cycle. Found seized FL leveler leg, unable to level washer, advised customer pedistol is not covered."

We serviced a

GE DISHWASHER

Model GDT545PSJ2SS

Near Dallas, TX 75214

Lane

Job Details: 05/10/2023

Customer stated dishwasher won't start and beeps three times. Performed diagnostics found main control faulty. Advised customer user control should be replaced preventivly due to failure rates. Current issue happened after power was cycled off.

We serviced a

GE LAUNDRY CENTER

Model GUD24ESSJ0WW

Near Dallas, TX 75205

Lane

Job Details: 05/10/2023

I stalled timer and performed function test. Dryer operating to manufacturers specifications at time of service.

We serviced a

GE DRYER-ELECTRIC

Model GDF630PSM4SS

Near Dallas, TX 75227

Patrick

Job Details: 05/10/2023

"Customer concern door not closing. Confirmed. Found unit glued to countertop. Customer removed. Found damaged lid sw, replaced from preorder. Tested unit. All checks good."

We serviced a

KENMORE WASHER-TOPLOAD

Model 11022722100

Near Dallas, TX 75215

Patrick

Job Details: 05/10/2023

"Customer concern, unit not draining. Confirmed. Found cracked lid sw. Replaced from truck stock. Tested unit. Loud grinding from transmission. Timer inconsistent operation. Must replace.; ordrng 1 3360629 (Transmission) and 1 285753A (Coupler) and 1 WP661649 (Timer) and 1 285785 (Clutch), used 1 3949238 (Lid sw) from stock"

We serviced a

FRIGIDAIRE RANGE

Model FFEF3043LSK

Near Lewisville, TX 75067

John

Job Details: 05/10/2023

Installed new thermostat and control board. Pre heated unit to 350. Unit heats to and maintains 350. All checks good.

We serviced a

GE DISHWASHER

Model PDW7800N10BB

Near Lewisville, TX 75067

John

Job Details: 05/10/2023

Customer concern is DW will not drain. Found drain pump hums when called for but no water movement. Drain pump fails ohms check. Needs new drain pump.; ordrng 1 WD26X10025 (Drain pump)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC565FW1

Near Dallas, TX 75229

John

Job Details: 05/10/2023

"Customer concern is washer sounds like it's going to come apart while in spin cycle and makes a squeeking noise as well as lid lock fails intermittently. Found suspension rods worn and bouncy. Lid latch mounting tabs are broken causing it to fail. Tub ring is broken caused by tub slamming around in case. Hub is worn, causing basket to move freely inside of tub. Belt is worn and loose causing squeeking noise. Needs new suspension rods, hub, tub ring, lid latch, and belt.; ordrng 1 W11130362 (Suspension rods) and 1 W10528947 (Hub) and 1 W10849477 (Tub ring) and 1 W11307244 (Lid latch) and 1 WPW10006384 (Belt)"

We serviced a

LG DRYER-ELECTRIC

Model DLE3600V

Near Rockwall, TX 75032

Lane

Job Details: 05/10/2023

Customer stated dryer displays fault code for restricted vent. Advised customer to have house ventilation inspected for lent buildup. All other functions checked good at time of service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Bonney Lake, WA 98391

Cejay

Job Details: 05/10/2023

"Installed previously ordered sump and motor assembly, cycle tested dishwasher all checks good."

We serviced a

GE DRYER-ELECTRIC

Model GTDP490ED5WS

Near Sachse, TX 75048

Lane

Job Details: 05/10/2023

Replaced timer with new knub. Performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

LG WASHER-TOPLOAD

Model WM2350HWC

Near Garland, TX 75044

Lane

Job Details: 05/10/2023

Installed new door seal boot and performed multiple function and leak tests after repair. All functions checked good at time of service.

We serviced a

LG DISHWASHER

Model LDT7797ST

Near Dallas, TX 75243

John

Job Details: 05/10/2023

"Installed new inlet valve, diverter and switch. All checks good."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5200EP/A3 01

Near Plano, TX 75074

John

Job Details: 05/10/2023

"Customer concern is dryer drum not spinning. Found drum does spin when unit is empty but make alot of noise. Found all rollers worn and failed and drum resting onfront and rear bulk heads. Idler pulley is worn and difficult to turn by hand. Rear felt seal is burnt and starting to tear and disintegrate and d4um is severly warped. Needs new rollers, idler pulley, belt, and drum.; ordrng 1 DC97-14849P (Drum) and 1 6602-001655 (Belt) and 4 DC97-16782A (Rollers)s and 1 DC93-00634A (Idler)"

We serviced a

KENMORE WASHER-FRONTLOAD

Model 79641072311

Near Plano, TX 75093

John

Job Details: 05/10/2023

"Customer concern is detergent is not getting washed out of dispenser. Found inlet valve to detergent section not opening, just hums. Needs new inlet valves. Unit is stacked, must have second tech.; ordrng 1 5220FR2006H (Inlet valve singe) and 1 5221ER1003A (Inlet valve triple)"

We serviced a

LG DISHWASHER

Model LDF5545ST

Near Lakewood, WA 98498

Cejay

Job Details: 05/10/2023

"Customer concern is that dishwasher shows LE error. Durring service cycle wash motor started arching. Found damaged motor and harness connector causing LE error. Needs new main PCB, main wire harness and motor before resuming diagnostics. Requires Auth. ; ordrng 1 AGM76429511 (Main PCB) and 1 ABT72989202 (CASING ASSEMBLY,PUMP) and 1 EAD63647001 (HARNESS,MULTI)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE50R5400V/A3

Near Spanaway, WA 98387

Cameron M.

Job Details: 05/09/2023

"Customer concern is that dryer does not heat. Preformed airflow test, failed (red). Found open thermal cutoff, causing unit to not heat. Needs new thermal cutoff, high limit and thermistor. Advised customer parts show out stok may time to get parts. Collected payment in full via card ; ordrng 1 DC47-00018A (THERMOSTAT) and 1 DC96-00887C (ASSY BRACKET THERMOSTAT) and 1 DC47-00016A (THERMOSTAT)"

We serviced a

LG DISHWASHER

Model LDT5665ST

Near Puyallup, WA 98375

Cameron M.

Job Details: 05/09/2023

"Customer concern is that dishwasher does not drain, produces noise during operation. Found stripped drain pump impeller, causing unit to not drain and produce low squealing noise. Needs new drain pump. Follow up visit scheduled for 5/16 1-5; ordrng 1 ABQ75742505 (CASE ASSEMBLY)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104DSS0

Near Puyallup, WA 98375

Cameron M.

Job Details: 05/09/2023

"Customer concern is that dishwasher does not drain. Cycle tested unit, found seized drain pump, causing unit to not drain. Needs new drain pump. Installed new drain pump. Cycle tested unit. All checks good. Customer declined to retain old part. Collected payment via card payment. ; used 1 WPW10348269 (PUMP-DRAIN) from stock"

We serviced a

LG DISHWASHER

Model LDS5040ST

Near Carrollton, TX 75007

John

Job Details: 05/09/2023

Installed new sump assy. All checks good.

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB520RHB3B

Near Dallas, TX 75252

John

Job Details: 05/09/2023

Installed new drain pump. All checks good.

We serviced a

LG WASHER-TOPLOAD

Model WT4801CW

Near Coppell, TX 75019

Lane

Job Details: 05/09/2023

Replaced gearcase with motor assembly and suspension performed function test with load . Washer spin basket warped causing violent out of balance condition. Spin basket will haft to be replaced with new hub nut balance ring and cover.; ordrng 1 3045EA1005X (Spin basket) and 1 4020FA4208E (Hub nut) and 1 3031EA1005A (Balance ring) and 1 ACQ85611701 (Tub cover)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM3

Near Carrollton, TX 75007

Lane

Job Details: 05/09/2023

Installed panel assembly with dispenser. Inner panel was reusable. All functions checked good at time of service.

We serviced a

KENMORE WASHER-TOPLOAD

Model 11022242510

Near Dallas, TX 75227

Patrick

Job Details: 05/09/2023

"Replaced control. Calibrated unit. Unit failed calibration. Spin, when attempted, causes unit to power off. Will not spin. Unit unrepairable. Auth 129epca"

We serviced a

KENMORE WASHER-FRONTLOAD

Model 79641162411

Near Spanaway, WA 98387

Cejay

Job Details: 05/09/2023

"Customer concern is that washer is not draining and shows 0E error. Found stripped drain pump causing washer not to drain. Needs new drain pump motor. Installed new drain motor. Prefor,ed service cycle to verify repair all checks good. Also wiped down door seal and glass and advised customer of door seal and glass maintenance. ; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MAH55FLBWW

Near Edgewood, WA 98372

Cejay

Job Details: 05/09/2023

Ustomer concern is washer is not spining. Found fallen basket causing washer not to operate. Advised customer of repair costs. Customer declined repair at time of service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PAAS1

Near Mesquite, TX 75181

Patrick

Job Details: 05/09/2023

Replaced door spring. Tested unit. All checks.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8040DW0

Near Heartland, TX 75126

Patrick

Job Details: 05/09/2023

"Customer concern, unit leaking during use. Found inlet valve leaking. Replaced from truck stock. Tested unit. All checks good. ; used 1 W11220230 (Inlet valve) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Dallas, TX 75206

Patrick

Job Details: 05/09/2023

"Customer concern, unit has fowl odor. Found drain hose lacked high loop. Corrected. Tested unit. Good fill, good spray, good heat, good drain. All checks good."

We serviced a

SPEED QUEEN WASHER-TOPLOAD

Model AWN43RSN116TW01

Near Addison, TX 75001

Lane

Job Details: 05/09/2023

Currently stated washer is unresponsive. Performed diagnostics found loose wire in console causing issues. Reseated all wire connections and performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

LG RANGE

Model LRE3083ST/00

Near Spanaway, WA 98387

Cameron M.

Job Details: 05/09/2023

"Customer concern is that oven does not heat properly. Preformed function tested of heating components of oven. Found convection fan seized, causing oven temperature deviation during convection bake. Preformed temperature checks , unit does not reach target temperature. Found open bake element, causing unit to not achieve target temperatures. Also found sticking bake relay, causing oven temperature to not achieve target temperature. Advised customer unable to reschedule repair visit. REQUIRES AUTH. ; ordrng 1 MEE62306405 (HEATER,SHEATH) and 1 EBR74164805 (PCB ASSEMBLY,MAIN) and 1 EAU61865301 (MOTOR,AC), states that autho needed"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MED6230RHW1

Near Puyallup, WA 98374

Cejay

Job Details: 05/09/2023

"Customer concern is that dryer is not heating. Preformed airflow test, failed (Red). Pulled error codes F3E2 moisture sensor. Moisture sensor test good. Found oper outlet thermistor. Also found open element causing dryer not to heat. Installed new element and thermistor. Cycle tested dryer all checks good. Advised customer dryer vents needs service before resuming operation of dryer. Customer signed airflow ackmowledgement. ; used 1 WP8577274 (THERMISTOR), and 1 WP3387747 (ELEMENT) from stock"

We serviced a

SAMSUNG DISHWASHER

Model DW80H9930US/AA

Near Richardson, TX 75080

Lane

Job Details: 05/09/2023

Customerr stated le code appeared after running dishwasher. Preformed diagnostics foumd drain hose at union leaking due to a loose connection. Tightened clamp and performed function test. Hose did not continue to leak at time of service. All functions checked good at time of service.

We serviced a

GE WALL OVEN

Model JKS3000SN1SS

Near Dallas, TX 75252

Lane

Job Details: 05/09/2023

Customer stated inner glass broke during self clean. Preformed diagnostics confirmed inner glass is cracked. All other functions checked good at time of service.; ordrng 1 WB63X32570 (Door inner assembly)

We serviced a

GE DISHWASHER

Model PDF820SSJ2SS

Near Dallas, TX 75287

Lane

Job Details: 05/09/2023

"Customer stated dishwasher leaked water and caused floor damage after it was repaired. Performed diagnostics foumd flooring damage under in front of and behind dishwasher, dishwasher has codes stored for turbidity and water temp too low. Dishwasher didn't leak during diagnostics. Advised replacing water valve and turbidity sensor with new heater.; ordrng 1 WD15X22948 (Valve) and 1 WD21X22830 (Turbidity sensor) and 1 WD05X30818 (Heater)"

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050US/AA 03

Near Tacoma, WA 98465

Cameron M.

Job Details: 05/09/2023

"Installed previously ordered drain pump, cycle tested unit. Found drain hose improperly mounted to disposal, causing drain hose to disengage and release water in under sink cavity. Cleaned water mess. Secured drain hose. Cycle tested unit, All checks good"

We serviced a

FRIGIDAIRE DISHWASHER

Model FPHD2491KF0

Near Parkland, WA 98445

Cejay

Job Details: 05/09/2023

Customer concern is that dishwasher is not draining all the way. Found clog in airgap. Preformed service cycle to confirm operation of drain motor. Cycle tested dishwasher all checks good.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5200AP/A201

Near Dallas, TX 75218

Patrick

Job Details: 05/09/2023

"Customer concern, unit making loud rattle during spin. Confirmed. Unit stacked, requires two men to disassemble. Multiple ue, off balance, and de, door error codes. Noise recognizeable as failed bearing and/or spider gear. Must replace drive system, bellows, and door lock. Unit, unrepairabl, auth code: 86ajva; ordrng 1 DC97-17037E (Spin basket) and 1 DC97-17004B (Spider gear) and 1 DC97-19636A (Rear outer tub) and 1 DC97-18094B (Door bellows) and 1 DC93-00168A (Motor assy) and 1 DC64-00519B (Door lock)"

We serviced a

GE WASHER-TOPLOAD

Model GTW680BSJ4WS

Near Puyallup, WA 98374

Cameron M.

Job Details: 05/09/2023

"Installed previously ordered main control and drain pump. Cycle tested unit, all checks good."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV395ETPAWR/A1

Near Wylie, TX 75098

John

Job Details: 05/09/2023

"Customer concern is dryer not heating. Confirmed no heat. Found burnt wire and connector on element terminal. Replaced entire jumper wire and connectors. Also found other connector on element terminal loose and able to slide wires right out of connector, replaced connector. All checks good."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED8410SW1

Near Garland, TX 75044

John

Job Details: 05/09/2023

Customer concern is dryer will not power on. Confirmed 240vac to control board and 0vac to UI. Appears the control board currently installed is incorrect PN (Part Number) . Recommend replacing control board for OEM part number and UI.; ordrng 1 WP8571920 (UI) and 1 WPW10111606 (Control board)

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA48H7400/APA2

Near Garland, TX 75043

Patrick

Job Details: 05/09/2023

"Customer concern, unit will not power on. Unit unplugged on arrival. Plugged in. Unit powered on properly. Multiple off balance errors. De and de1 door lock codes also. Ran spin only. Good complete. Ran rinse and spin with blanket. Good fill, good agitate, good drain, good spin. All checks good at this time."

We serviced a

OTHER WASHER-TOPLOAD

Model NS-TWM41WH8A

Near Garland, TX 75044

John

Job Details: 05/09/2023

"Customer concern washer making noise while in spin. Found when unit pulses motor to speed up basket, the basket Jenks. Found shifter assy and gearing for pulley has began to deteriorate and is slipping. Needs new mode shifter and (splutch assy). Unable to find parts break down for Insignia brand washer. AHS to research and supply parts.; ordrng 1 Modeshifter (Mode Shifter) and 1 (SplutchAssy) ((Splutch Assy))"

We serviced a

LG WASHER-TOPLOAD

Model WM2301HR

Near The Colony, TX 75056

Lane

Job Details: 05/09/2023

Customer stated washer makes abnormal noise and won't drain. Performed diagnostics found faulty drain pump and tub bearings are failing causing noise during spin cycle. Wash tub needs a rebuild and drain pump needs replacing

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.27072603

Near Coppell, TX 75019

John

Job Details: 05/08/2023

"Customer concern is washer sometimes stops mid cycle and gives F51 code (Motor Positioning Sensor) and sometimes completes cycle. Found multiple rotor magnets broken and rotor full of shavings. Stator is worn and cracked and showing signs of rotor rubbing across it. Motor positioning sensor is partially melted. Also found drain pump making rattling noise when is use. Stress tested drain pump, pump fails. Needs new rotor, stator, drain pump, and motor positioning kit.; ordrng 1 280146 (Rotor) and 1 WPW10419333 (Stator) and 1 W10183157 (Motor positioning kit) and 1 W10536347 (Drain pump) and 1 WP8557836 (Plate)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5200EP/A3

Near Farmers Branch, TX 75234

John

Job Details: 05/08/2023

Installed new motor/fan module. All checks good.

We serviced a

LG WASHER-FRONTLOAD

Model WM2250CW

Near DuPont, WA 98327

Cameron M.

Job Details: 05/08/2023

"Customer concern is that washer produces mildew oder and mildew buildup on door seal. Cycle tested unit, found no mechanical defects at time of arrival. Advised customer on proper loading practices. Advised customer on regular cleaning intervals for optimal performance and reduction of mold/mildew buildup and oder. Advised customer on using high quality detergent."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM5

Near DuPont, WA 98327

Cameron M.

Job Details: 05/08/2023

"Customer concern is that dishwasher became loose, lower rack wheels broke. Preformed visual inspection found broken under counter mounting brackets , causing unit to fall forward. Also found lower rack broken wheels, causing difficulty pulling lower rack out. Found torn tub seal causing leak during operation. Needs new brackets, wheels and tub seal. Follow up visit scheduled for 5/17 8-12 advised customer not to use unit as it will leak; ordrng 2 WP8269145 (BRCKT-MTG)s and 4 WP8268713 (WHEEL)s and 1 W11498831 (GASKET)"

We serviced a

SAMSUNG RANGE

Model FX510BGS/XAA01

Near Mesquite, TX 75150

Patrick

Job Details: 05/08/2023

"Customer concern, oven ceased operation in middle of cooking. Displayed e08 error code. Unit in use on arrival. Observed several heating cycles successfully completed. Found deformed cavity floor, per service pointer replace with kit. ; ordrng 1 DG61-00570A (Oven floor) and 1 DG61-00523A (Bake spreader) and 1 DG94-00520A (Igniter)"

We serviced a

GE DISHWASHER

Model GDF520PGDD4WW

Near Coppell, TX 75019

Lane

Job Details: 05/08/2023

Installed new lower spray arm. Preformed function test after repair. All functions checked good at time of service.

We serviced a

GE DISHWASHER

Model GSD2100V50BB

Near Dallas, TX 75238

Patrick

Job Details: 05/08/2023

Replaced timer. Tested unit. All checks good.

We serviced a

KENMORE RANGE

Model 79073433310

Near Spanaway, WA 98387

Cejay

Job Details: 05/08/2023

Installed previously ordered clock timer. Cycle tested bake ignitor all checks good.

We serviced a

GE DISHWASHER

Model GDT655SSJ2SS

Near Dallas, TX 75230

Patrick

Job Details: 05/08/2023

"Customer concern, uj intermittent operation. Replaced from pre order. All checks good."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model LSQ8520JQ0

Near Mesquite, TX 75149

Patrick

Job Details: 05/08/2023

"Customer concern, unit makes noise. Found screw lodged in tub. Removed. Noise is now gone. All checks good."

We serviced a

ROPER WASHER-TOPLOAD

Model RAB1121EW1

Near Irving, TX 75062

John

Job Details: 05/08/2023

Customer concern is washer sometimes stops randomly and doesn't drain. Found when timer is turned slowly it skips gears and gets stuck in multiple positions. Also found that lid has to be pushed down manually in order for lid switch to engage. Needs new lid switch and timer.; ordrng 1 285671 (Lid switch) and 1 3946451 (Timer)

We serviced a

SPEED QUEEN WASHER-TOPLOAD

Model AWN63RSN115TW01

Near Grand Prairie, TX 75052

John

Job Details: 05/08/2023

"Came to install new inlet valves. Found hot water supply valve not closing, handle just spins. Advised Customer that hot water supply valve must be replaced in order to complete repair. Showed customer. Customer advised that he will contact RPS once valve is repaired.; saved tckt"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4850HW1

Near Tacoma, WA 98409

Cameron M.

Job Details: 05/08/2023

"Customer concern is that washer does not fill with cold water. Cycle tested unit. found water lines backwards, causing unit to fill with hot water. Corrected water lines . Cycle tested unit, all checks good. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent. Collected 95 diag fee + tax via card payment"

We serviced a

SAMSUNG RANGE

Model NX585500SW/AA 02

Near Tacoma, WA 98407

Cameron M.

Job Details: 05/08/2023

"Customer concern is that oven does not heat on bake setting. Preformed Amp draw test of bake ignitor, failed. Found ignitor draws 2.62amps of required 3.3. Causing bake manifold to not ignite. Needs new ignitor. Contacted elly at 4T PROPERTY MANAGEMENT LLC, received auth by phone for repair, advised to send invoice to provided email to collect payment. Installed new ignitor, cycle tested unit. All checks good ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"

We serviced a

GE DISHWASHER

Model GSD4060D35SS

Near Puyallup, WA 98375

Cejay

Job Details: 05/08/2023

Customer concern is that dishwasher is leaking. Found leak coming from inlet valve causing leak and water damage all around the island and into living room where dishwasher is intalled. Needs new inlet valve assembly. Follow up scheduled for 05/15 1-5pm; ordrng 1 WD15X10014 (WATER VALVE)

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA54R7600AC/US

Near Buckley, WA 98321

Cejay

Job Details: 05/08/2023

Install previously ordered gearcase and clutch motor. Cycle tested washer all checks good.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA52M7750AV/A401

Near Rockwall, TX 75032

Patrick

Job Details: 05/08/2023

"Customer concern, unit makes strange noise while washing. Error code 4c, long fill. ub, off balance. Bc2, stuck key. dc, door lock. Found hot water valve turned off. Turned back on. Auto test good. Ran rinse and spin with 6 towels. Loud grinding from gearcase. Must replace. ; ordrng 1 DC97-18439A (Clutch assy)"

We serviced a

GE DISHWASHER

Model GDT695SMJ0ES

Near Buckley, WA 98321

Cejay

Job Details: 05/08/2023

"Installed previously ordered main control, prefor,ed diagnostic health check, no alerts. Preformed fill test pass. Cycle tested dishwasher all checks good."

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW6630HW0

Near Tacoma, WA 98444

Cejay

Job Details: 05/08/2023

"Installed previously ordered ACU and HMI, cycle tested washer all checks good."

We serviced a

LG WASHER-FRONTLOAD

Model WM0642HW

Near Dallas, TX 75214

John

Job Details: 05/08/2023

"Customer concern is washer will not drain. Found drain pump rattles when called for and no water movement. Found coin catch will only unscrew about 1/4 turn and then stops. Unable to remove coin catch. Must replace pump body, coin catch, and pump.; ordrng 1 3108ER1001B (Pump case) and 1 383EER2001A (Pump filter) and 1 4681EA2001T (Pump drain)"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA54R7600AW/US 01Q

Near Dallas, TX 75230

John

Job Details: 05/08/2023

Customer concern is washer bangs around when trying to sense. Confirmed unit unable to balance load. Found suspension rods worn and bouncy. Needs new suspension rods. ; ordrng 4 DC97-16350V (Suspension rods)s

We serviced a

GE RANGE

Model CGS990SET5SS

Near Rowlett, TX 75088

Patrick

Job Details: 05/08/2023

"Customer concern, display inop. Unit doa. Found loose connect at power cord. Corrected. Tested function. Found no lower oven bake. Good 120vac to igniter, igniter open. Found deformed heat shield on oven floor. Must replace igniter and heat shield. ; ordrng 1 WB13K10043 (Igniter lower bake) and 1 WB35X37972 (Deflector)"

We serviced a

LG DISHWASHER

Model LDF7551ST

Near Irving, TX 75063

Lane

Job Details: 05/08/2023

Installed new drain pump and performed multiple function and leak tests after repair. All functions checked good at time of service. Advised customer to run cleaner through unit every 3-4 months.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX655DW1

Near Carrollton, TX 75007

Lane

Job Details: 05/08/2023

Customer stated washer won't turn on. Confirmed control is receiving 120v and is unresponsive. Drain pump motor resistance checked good between 17-25. Unable to perform full function test due to failure type. ; ordrng 1 W11116592 (Control electronic)

We serviced a

KITCHENAID RANGE

Model n/a

Near Dallas, TX 75248

Lane

Job Details: 05/08/2023

Customer not home; snapped 1 QuickPics

We serviced a

KITCHENAID RANGE

Model KEBK171BSS00

Near Farmers Branch, TX 75234

Lane

Job Details: 05/08/2023

Customer stated oven would not get to set preheat temperature in the 500-550 range. Performed diagnostics found service flash regarding said issue. Control and sensor have already been replaced. Oven did reach 550F during testing. Factory control has been discontinued by manufacturer. Oven working as designed at time of service.

We serviced a

KENMORE WASHER-TOPLOAD

Model 11020022013

Near Puyallup, WA 98373

Cameron M.

Job Details: 05/08/2023

"Installed previously ordered suspension rods. Cycle tested unit 3x, with customer provided load of towels, all checks good. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent."

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50K8600AV/A2

Near Irving, TX 75038

Lane

Job Details: 05/08/2023

Customer stated washer won't advance through cycles. Performed diagnostics found faulty pump motor. Evacuated water from washer. All other functions checked good at time of service. ; ordrng 1 DC31-00178D (Pump motor)

We serviced a

KENMORE DRYER-ELECTRIC

Model 11097093800

Near Dallas, TX 75252

John

Job Details: 05/08/2023

Came to install new motor and blower wheel. Found that motor sentiment a generic part that doesn't have the correct installation instruction nor the parts required to install motor. Must reorder OEM motor; ordrng 1 279787 (Motor)

We serviced a

SPEED QUEEN WASHER-TOPLOAD

Model AWNE9RSN115TW01

Near Dallas, TX 75225

Lane

Job Details: 05/08/2023

Customer stated washer has had seven other repair attempts by other company. Customer understood that the tub seal was damaged by previous company causing washer to leak large amount of water onto floor.. Cold water was not working and a abnormal noise was created after previous repair attempts. Performed diagnostics found water supply lines backwards and cold water turned off. Tub bearing is making louder noise during operation. Advised replacing water fill valve due to uncertainty of previous repair and replacing tub seal and bearing to correct noise.; ordrng 1 202395P (Fill valve) and 1 766P3A (Tub seal and bearing kit)

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW7300DW0

Near Puyallup, WA 98374

Cejay

Job Details: 05/08/2023

"Customer concern is that washer shows F5E3 error. Intermittenly. Pulled error codes. F0E3,F8E1,F0E5,F5E3,F0E3. Manual activation lid lock multiple times no issues. Vissual inspection of lock for debris good. Cycle tested washer, could not replicate error. Needs new main control and latch for ittermitten F5E3 error. Requires auth.; ordrng 1 W10810403 (LATCH) and 1 W10812422 (CNTRL-ELEC)"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDX655DW

Near Rockwall, TX 75032

Patrick

Job Details: 05/05/2023

"Replaced motor, blower wheel, and timer. Tested unit. Unit passed yellow on air test. All checks good."

We serviced a

GE DRYER-ELECTRIC

Model GTD33EASK0WW

Near Mesquite, TX 75149

Patrick

Job Details: 05/05/2023

"Customer concern, timer not working. Confirmed. Replaced from truck stock. Tested unit. All checks good."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EW/A2

Near Forney, TX 75126

Patrick

Job Details: 05/05/2023

"Customer concern, unit will not turn. Found detached belt. Replace belt and idler. Tested unit. All checks good. ; used 1 6602-001655 (Belt), and 1 DC93-00634A (Idler) from stock"

We serviced a

GE WASHER-TOPLOAD

Model GTW460ASJ7WW

Near Forney, TX 75126

Patrick

Job Details: 05/05/2023

"Customer concern, unit not spinning properly. Confirmed. Found badly stretched belt, tested on agitate and spin while empty. Loud grinding from gear case, removed agitator, retested. Grinding remains. Must replace gearcase, drive pulley and belt, agitator and agitator bolt. ; ordrng 1 WH03X32097 (Drive pulley) and 1 WH01X24697 (Belt) and 1 WH03X33729 (Gearcase) and 1 WH43X34257 (Agitator) and 1 WH02X24374 (Agitator bolt)"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MDE5500AY0

Near Mesquite, TX 75149

Patrick

Job Details: 05/05/2023

"Replaced control, tested unit. All checks good."

We serviced a

LG WASHER-FRONTLOAD

Model WM2501HVA

Near Dallas, TX 75227

Patrick

Job Details: 05/05/2023

"Customer concern, unit will not spin. Confirmed. Water in tub on arrival. Found failed drain pump. Replaced from truck stock. Tested unit. All checks good. ; used 1 4681EA2001T (Drain pump) from stock"

We serviced a

SPEED QUEEN WASHER-TOPLOAD

Model AWN632SP116TW02

Near Gig Harbor, WA 98332

Cameron M.

Job Details: 05/05/2023

"Unit not hooked to utilities at time of arrival, old Unit in place , upon arrival Unit brought in and hooked up to power.Customer concern is that washer was repaired in March , customer experienced a burning rubber smell during spin cycle setting unit did not spin only produces grinding noise. During visual inspection of drive components, found damaged idler pully. Causing noise during operation and gamage to belt. Cycle tested unit found motor is able to agitate, but cannot spin the basket causing unit to produce noise and burning smell during operation. During same cycle test found brake does not release the transmission, causing no spin condition. Also found grease sling from transmission, indicating faiLd transmission. Needs new belt,pully, transmission kit,bearing and break kit requires auth ; ordrng 1 38225P (PULLEY (WHEEL) IDLER) and 1 38174 (BELT,AGITATE & SPIN 60Hz YELLOW LABEL) and 1 27604P (ANTI-SEIZE COMPOUND) and 1 203768 (KIT, TRANSMISSION/ LIP SEAL KIT) and 1 39253 (ASSY SHORT WELDMENT & BEARING) and 1 38505P (KIT BRAKE & WASHERS)"

We serviced a

ROPER WASHER-TOPLOAD

Model RTW4516FW2

Near Gig Harbor, WA 98332

Cameron M.

Job Details: 05/05/2023

"Customer concern is that washer does not fill. Cycle tested unit , found stuck inlet valve, causing unit to not fill. Needs new inlet valve. Follow up visit scheduled for 5/16. 1-5; ordrng 1 W11210463 (VALVE)"

We serviced a

WHIRLPOOL DISHWASHER

Model EDT750SAHZ0

Near Farmers Branch, TX 75234

Lane

Job Details: 05/05/2023

Installed new sump assy and performed multiple function and leak tests. All functions checked good at time of service.

We serviced a

WHIRLPOOL RANGE

Model GW399LXUB05

Near Irving, TX 75063

Lane

Job Details: 05/05/2023

Customer stated multiple buttons don't work on range. Performed diagnostics found faulty control panel causing issues. All other functions checked good at time of service. ; ordrng 1 WPW10207933 (Switch membrane)