Service History 4

We serviced a
GE COOKTOP
Model JGP630BEK2BB
Near Irving, TX 75063
Jacob P.
Job Details: 10/14/2021
"Customer concern that unit wouldn't stop clicking, had to unplug to stop it. Plugged unit in upon arrival, no clicking. Test cycled all knobs multiple times, inspected igniter switches, all checks ok. Unable to verify complaint. Unit functioning as designed at time of service."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW2
Near Dallas, TX 75223
Jacob P.
Job Details: 10/14/2021
"Customer concern of unit continuously filling while in drain and spin. Found unit shutting off when trying to fill. Tested voltage into unit, 120v. Voltage drops to ~90v when unit tries to run. Tested ohms on inlet valve and motor, checks ok. Advised customer electrician is needed to check power supply to unit. Unit is functioning as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT770PAYW0
Near Dallas, TX 75244
Jacob P.
Job Details: 10/14/2021
"Customer concern of upper rack falling down. Found rack fallen out of track. Secured rack back in track. Test cycled, all checks ok."
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF45K6500AV/A2 11
Near Lakewood, WA 98499
Branden W.
Job Details: 10/14/2021
Customer concern is that washer leaked small amount of water 4 times. Found drain pipe backing up causing leak. Advised that a plumber is needed. Found no leaks from washer.
We serviced a
LG RANGE
Model LRE3083ST/00
Near Spanaway, WA 98387
Cameron M.
Job Details: 10/14/2021
"Installed previously ordered touch pad,support,pcb board. Cycle tested unit, all checks good"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7500GW0
Near Gig Harbor, WA 98332
Cameron M.
Job Details: 10/14/2021
"Customer concern is that washer is leaving lint on clothes. Cycle tested unit, found no mechanical issues. Unit operating as designed. Advised customer on regular cleaning cycle intervals. Also advised customer on proper loading practices, and using high quality detergent."
We serviced a
GE COOKTOP
Model JP3030DJ2BB
Near Irving, TX 75061
Jacob P.
Job Details: 10/14/2021
"Installed previously ordered surface element. Test cycled, all checks ok"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8800YC1
Near Tacoma, WA 98445
Branden W.
Job Details: 10/14/2021
Installed new bearing kit. All checks ok.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11063952102
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 10/14/2021
"Customer concern is that dryer continuously runs with door open ,light bulb burnt out. Found broken door switch stuck in closed position, causing unit to run and Lind to remain out when door is opened. Needs new door switch. Installed new door switch. Cycle tested unit, all checks good ; used 1 WP3406107 (SWITCH-DOR) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GTW330ASK2WW
Near Garland, TX 75043
Jacob P.
Job Details: 10/13/2021
"Installed previously ordered control board. Test cycled, all checks ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Plano, TX 75023
Jacob P.
Job Details: 10/13/2021
"Customer concern of unit not draining. Found debris in air gap causing no drain. Removed debris. Test cycled, all checks ok."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1500LFB2
Near Puyallup, WA 98372
Branden W.
Job Details: 10/13/2021
Customer concern is that dishwasher does not start. Cycle tested. Dishwasher starting all cycles properly. Did find dishwasher leaking underneath. Found hose from sump to upper arm came off causing leak. Dishwasher has been leaking a long time. Cleaned up water under dishwasher. Reattached hose and secured. Cycle tested. All checks ok.
We serviced a
GE DISHWASHER
Model GDT580SMF0ES
Near Dallas, TX 75231
Jacob P.
Job Details: 10/13/2021
"Customer concern of unit leaking. Found left hinge out of place causing gap on left side of door. Inserted hinge back in place. Test cycled, all checks ok."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED5630HC1
Near Eatonville, WA 98328
Branden W.
Job Details: 10/13/2021
Customer concern is that dryer does not heat. Found failed heating element causing no heat. Replaced element. Vacuumed inside of dryer. Cycle tested. All checks good. ; used 1 WP3387747 (ELEMENT) from stock
We serviced a
GE WALL OVEN
Model ZET2PM3SS
Near Allen, TX 75002
Jacob P.
Job Details: 10/13/2021
"Installed previously ordered door lock and cooling fan. Test cycled, all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48H7400EW/A2
Near Puyallup, WA 98374
Cameron M.
Job Details: 10/13/2021
"Customer concern is that dryer does not heat, takes multiple cycles to dry clothes. Preformed airflow test failed (yellow).Found open heating element, causing unit to not heat. Also found seized idler pulley,causing unit to make noise during operation. Needs new element and idler pulley. Installed new idler pulley and element. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Advised customer dryer vent needs to be cleaned asap. Also Advised customer dryer vent hose needs to be shortened to allow sufficient airflow. ; used 1 DC97-14486A (ELEMENT ASSEMBLY), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Dallas, TX 75214
Jacob P.
Job Details: 10/13/2021
"Installed previously ordered wash pump. Test cycled, all checks ok."
We serviced a
KENMORE DISHWASHER
Model 66512793K311
Near Lake Tapps, WA 98391
Branden W.
Job Details: 10/13/2021
Customer concern is dishwasher leaks from airgap. Found p trap under sink clogged causing airgap to back up and leak. Cleaned pump trap. Cycle tested x3. All checks good
We serviced a
KENMORE DISHWASHER
Model 66513489K902
Near Dallas, TX 75218
Jacob P.
Job Details: 10/13/2021
"Installed previously ordered console. Test cycled, all checks ok."
We serviced a
GE RANGE
Model JBP30W0B1WW
Near Puyallup, WA 98371
Branden W.
Job Details: 10/12/2021
Installed previously ordered parts. Cycle tested all checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED5500FC0
Near Spanaway, WA 98387
Cameron M.
Job Details: 10/12/2021
"Installed sears provided main control board. Cycle tested unit, all checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Spanaway, WA 98387
Cameron M.
Job Details: 10/12/2021
Customer concern is that washer does not complete spin cycle and fabric softener dispenser is not working.Cycle tested unit 10x with customer provided load of towels. Found no mechanical issues at time of service. Unit operating as designed. Advised customer to using high quality detergent. Also advised customer on regular cleaning cycle intervals.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11028632701
Near Dallas, TX 75205
Jacob P.
Job Details: 10/12/2021
"Installed previously ordered timer. Test cycled, all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV520AEP/XAA
Near Spanaway, WA 98387
Branden W.
Job Details: 10/12/2021
Customer concern is that dryer makes noise. Cycle tested. No abnormal noises. Took unit apart. Found seizing idler pulley at likely cause of noise. Replaced idler pulley. Vacuumed inside of dryer. Cycle tested. All checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7040DW1
Near Tacoma, WA 98444
Branden W.
Job Details: 10/12/2021
Installed new inlet valve. Cycle tested. All checks ok
We serviced a
KENMORE LAUNDRY CENTER
Model 41761712510
Near Tacoma, WA 98465
Branden W.
Job Details: 10/12/2021
Customer concern is that dryer belt came off. Reinstalled belt. Cycle tested. All checks ok.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50M7450P/AA3
Near Garland, TX 75040
Jacob P.
Job Details: 10/12/2021
"Customer concern of unit not heating. Found open heating element causing no heat. Replaced heating element. Test cycled, all checks ok. ; used 1 DC97-14486A ( ELEMENT ASSEMBLY) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model LAT9700AAW
Near Gig Harbor, WA 98332
Cameron M.
Job Details: 10/12/2021
"Customer concern is that washer intermittently leaks water Customer advised she's been using washer 20+ cycles without issue. Cycle tested unit 10x, found no mechanical issues at this time. Advised customer to monitor and call if issue persists."
We serviced a
LG WASHER-TOPLOAD
Model WT7500CW
Near Tacoma, WA 98422
Cameron M.
Job Details: 10/12/2021
"Customer concern is that washer produces UE error, and not draining or filling. Cycle tested unit 3x empty, cycle tested unit 3x with customer provided load of 5 bath towels. Unable to reproduce concern. Advised customer to monitor and note load size , contents of load, Location of wash cycle. And call if issue persists"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Spanaway, WA 98387
Branden W.
Job Details: 10/12/2021
Installed new sump/pump assembly and 3rd rack rails. Cycle tested. All checks good.
We serviced a
GE DISHWASHER
Model GDT655SGJ4BB
Near Spanaway, WA 98387
Cameron M.
Job Details: 10/11/2021
"Customer concern is that dishwasher does not drain. Found debris in drain pump, causing unit to not drain. Cleared debris from pump. Cycle tested unit 10x, all checks good"
We serviced a
LG DISHWASHER
Model NOTAVAILABLE
Near North Richland Hills, TX 76182
Jacob P.
Job Details: 10/11/2021
"No model and serial tag. Customer unsure what is wrong with unit. Found unit installed incorrectly causing door to not shut. Remounted dishwasher. Test cycled, all checks ok. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL0
Near Tacoma, WA 98404
Branden W.
Job Details: 10/11/2021
Installed new main control and console. Cycle tested. All checks good.
We serviced a
GE DISHWASHER
Model GDF520PGJ2BB
Near McKinney, TX 75070
Jacob P.
Job Details: 10/11/2021
"Installed previously ordered ui board. Test cycled, all checks ok."
We serviced a
KITCHENAID RANGE
Model KGRS505XSS04
Near Orting, WA 98360
Branden W.
Job Details: 10/11/2021
Customer concern is that upper oven smells of gas. Found ignitor drawing 3.2 amps. Only ignitor side of burner bar lighting initially. Found TSB about same concern. Opened air shutter per TSB. Igniting properly at this time. Advised that range should have proper ventilation to outside to prevent CO build up in house. NO CHARGE.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Orting, WA 98360
Branden W.
Job Details: 10/11/2021
Customer concern is that dishwasher is loud while washing. Cycle tested dishwasher extensively. Only noise heard was when diverter was sending pressure to upper rack rotating bars. Found no mechanical issues at this time. Advised to call if persists.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED49STBW1
Near Enumclaw, WA 98022
Cameron M.
Job Details: 10/11/2021
"Customer concern is that dryer made a squealing noise then a thunk noise and unit stoped mid cycle. Found bebris in blower wheel, causing unit blower wheel to bind up and stop cycle. Removed debris from blower wheel, cycle tested unit. All checks good. Preformed airflow test, failed (yellow ) . Advised customer venting needs to be cleaned asap, before regular usage continue."
We serviced a
GE DISHWASHER
Model GDT530PSD2SS
Near Puyallup, WA 98375
Branden W.
Job Details: 10/11/2021
Customer concern is that dishwasher does not heat. Found thermistor reading 200 degrees causing unit to not turn element on. Replaced thermistor. Cycle tested. Elememt operating properly. Unit now reading proper temperatures. Also found supply water temperatures 25 plus degrees too low. Manufacturer requirements are minimum water temperatures of 120 to be supply for proper operation. Advised a plumber is needed to have proper temperatures supplied to dishwasher. ; used 1 WD21X10519 (SWITCH FLOOD) from stock
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV210AEW/XAA 01
Near Plano, TX 75025
Jacob P.
Job Details: 10/11/2021
"Customer concern of unit not heating. Found open heating element causing no heat and seized idler pulley. Replaced heating element and idler pulley. Test cycled, all checks ok. ; used 1 DC97-14486A (ELEMENT ASSEMBLY), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
MAYTAG WASHER-FRONT LOA
Model MHW6630HW0
Near Tacoma, WA 98444
Cameron M.
Job Details: 10/11/2021
"Customer concern is that washer produces SD error every time they use unit. Found debris in drain pump clean out,causing unit to not drain and spin. Cleaned out drain pump of debris. Cycle tested unit, all checks good. Advised customer on regular cleaning cycle intervals. Also advised customer on using high quality detergent for proper cleaning results."
We serviced a
JENN-AIR RANGE
Model JDR8895AAS
Near Tacoma, WA 98406
Branden W.
Job Details: 10/11/2021
Installed main board. Cycle tested. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC465HW2
Near Enumclaw, WA 98022
Cameron M.
Job Details: 10/11/2021
"Installed previously ordered main board, and actuator. Cycle tested unit, all checks good."
We serviced a
GE DISHWASHER
Model GSD3660G00SS
Near Dallas, TX 75206
Jacob P.
Job Details: 10/11/2021
"Customer concern of unit not washing. Found debris stuck in motor causing no wash. Removed debris. Test cycled, all checks ok."
We serviced a
GE DISHWASHER
Model GDT565SSN0SS
Near Richardson, TX 75081
Jacob P.
Job Details: 10/11/2021
"Customer concern of unit not starting. Test cycled upon arrival, unit started. Ran through diagnostics, all checks ok. Unable to verify complaint at this time. Unit functioning as designed at time of service."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Graham, WA 98338
Cameron M.
Job Details: 10/11/2021
"Installed previously ordered lower spray arm. Cycle tested unit, all checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EP/A3 03
Near Puyallup, WA 98375
Branden W.
Job Details: 10/11/2021
"Customer concern is that dryer makes noise and takes longer to dry. Found worn drum roller and seizing idler pulley causing noise. Replaced roller and idler pulley. Unit heats properly. Performed airflow test. Test failed (yellow) advised that dryer duct from wall to outside needs cleaned. Collected 75.00 deductible via check. ; used 1 DC93-00634A (IDLER ASSEMBLY), and 1 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
KENMORE WASHER-FRONT LOA
Model 79641162411
Near Tacoma, WA 98445
Cameron M.
Job Details: 10/11/2021
"Customer concern is that washer leaks a lot of water every time unit is used. Cycle tested unit 3x, found no active leaks. Did however find active signs of over suds conditions. Advised customer to monitor and call if issue persists. Also Advised customer on regular cleaning cycle intervals. Also advised customer on using high quality detergent."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6120HW0
Near Orting, WA 98360
Branden W.
Job Details: 10/08/2021
Installed new belt. Cycle tested with load. All checks good.
We serviced a
FRIGIDAIRE WASHER-TOPLOAD
Model FWS445RFS2
Near Carrollton, TX 75006
Jacob P.
Job Details: 10/08/2021
Customer concern of unit leaking. Filled and tested 5 times on different water levels and temperatures. No signs of leak. Unable to verify complaint. Unit functioning as designed at time of service.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW1
Near Buckley, WA 98321
Branden W.
Job Details: 10/08/2021
Installed new inlet valve. Cycle tested. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE4000AYW
Near Garland, TX 75044
Jacob P.
Job Details: 10/08/2021
"Installed previously ordered knob parts. Test cycled, all checks ok."
We serviced a
KENMORE RANGE
Model 790.4252932
Near Puyallup, WA 98374
Cameron M.
Job Details: 10/08/2021
"Installed previously ordered infinite switch. Cycle tested, all checks good"
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF448AAP/XAA
Near McKinney, TX 75071
Jacob P.
Job Details: 10/08/2021
"Customer concern of door boot spring coming off. Put door boot spring back on. Test cycled, all checks ok."
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WV55M9600AV/A5 02
Near Buckley, WA 98321
Cameron M.
Job Details: 10/08/2021
"Installed previously ordered stator and inverter board. Cycle tested unit, all checks good."
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050UG/AA 03
Near Tacoma, WA 98408
Branden W.
Job Details: 10/08/2021
Customer concern is that dishwasher does not drain. Found piece of glass stuck in pump causing pump to not drain. Cleared pump. Cycle tested x5. Dishwasher draining. Dishwasher not mounted to cabinets and toe panel missing screws prior to service. 2nd drain hose added is slowing drain speed slightly.Sink drain is slow causing water to backup to airgap. Advised a plumber is needed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Eatonville, WA 98328
Branden W.
Job Details: 10/08/2021
"Customer concern is that dishwasher does not wash. Water off prior to service. Found wash pump fails to operate at proper rpm causing no water movement. Also found dishwasher fails to drain. Supply and drain lines ran under cabinets or floor, unable to access. Needs new wash pump, grommet and drain pump. Also found water supply valve undersink drips when on. Left valve off. Declined to repair at this time."
We serviced a
GE RANGE
Model ZDP48N6RH5SS
Near Dallas, TX 75225
Jacob P.
Job Details: 10/08/2021
"Installed previously ordered igniter and spark module. Test cycled, all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6100C/A3
Near Puyallup, WA 98375
Cameron M.
Job Details: 10/07/2021
"Customer concern is that dryer does not heat. Preformed airflow test failed (red).found open heating element, causing unit to not heat. Also found seized idler pulley causing noise during operation. Needs new element and idler pulley. Installed new element and idler pulley. Cycle tested unit, unable to vent air do to over restricted dryer vent duct. Advised customer dryer duct needs to be cleaned asap before use resumes to prevent further issues. Also advised customer dryer vent hose needs to be shortened to allow sufficient airflow. ; used 1 DC93-00634A (IDLER ASSEMBLY), and 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11027092600
Near Puyallup, WA 98371
Branden W.
Job Details: 10/07/2021
Customer concern is that washer makes noise during wash cycle. Found suspension rod cup has debris. Debris causing noise. Cleaned and lubed suspension cups. Cycle tested. All checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Plano, TX 75074
Jacob P.
Job Details: 10/07/2021
"Installed previously ordered control board and drain pump. Test cycled, all checks ok."
We serviced a
GE DISHWASHER
Model GSD4060D50SS
Near Spanaway, WA 98387
Branden W.
Job Details: 10/07/2021
Customer concern is that dishwasher does not work. Found motor seized causing unit to not wash or drain. Cleared debris from motor impeller. Cycle tested. All checks good.
We serviced a
GE DISHWASHER
Model GDF535PSROSS
Near Tacoma, WA 98445
Branden W.
Job Details: 10/07/2021
"Customer concern is that dishwasher does not operate, console is dead. Upon arrival, dishwasher operating normally. Cycle tested numerous times. Unable to duplicate concern at time of service."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022332510
Near Spanaway, WA 98387
Branden W.
Job Details: 10/07/2021
Installed new lid lock. Cycle tested. All checks good.
We serviced a
LG WASHER-TOPLOAD
Model WT1201CW
Near Wylie, TX 75098
Jacob P.
Job Details: 10/07/2021
"Installed previously ordered control board, stator and inlet valve. Test cycled, all checks ok."
We serviced a
SAMSUNG RANGE
Model NE59N6630SG/AA
Near Spanaway, WA 98387
Cameron M.
Job Details: 10/07/2021
"Installed previously ordered main pcb, led display, thermistor. Cycle tested unit, all checks good"
We serviced a
KITCHENAID DISHWASHER
Model KUDI02IRBL1
Near Dallas, TX 75243
Jacob P.
Job Details: 10/07/2021
"Customer concern of door not closing properly. Found mounting screws loose causing unit to be pushed back into cavity. Tightened mounting screws. Test cycled, all checks ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Tacoma, WA 98418
Branden W.
Job Details: 10/07/2021
"Customer concern is that dishwasher does not dry. Cycle tested heating element, element working properly. Thermistor inside turbidity sensor ohms in range. Only issue found that would cause poor drying results is empty drying agent dispenser. Advised to use drying agent to achieve best drying results. No mechanical issues found."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11092824101
Near Tacoma, WA 98404
Cameron M.
Job Details: 10/06/2021
"Customer concern is that dryer does not heat. Preformed airflow test failed (red).preformed temperature checks, in range.Cleaned and calibrated moisture sensors. Advised customer dryer vent needs to be cleaned asap before use continues, to prevent further issues."
We serviced a
WHIRLPOOL WASHER-FRONT LOA
Model WFW6620HC0
Near Puyallup, WA 98372
Branden W.
Job Details: 10/06/2021
Customer concern is washer leaked. Found drain hose came out of wall drain and leaked into pedestal. Installed drain hose in wall drain drain and secured with zip tie. Also found washer draining slow. Cleaned pump filter. Cycle tested. All checks ok.
We serviced a
GE RANGE
Model JGBP28SEJ1SS
Near Dallas, TX 75206
Jacob P.
Job Details: 10/06/2021
"Installed previously ordered hinges and door panel. Test cycled, all checks ok."
We serviced a
KITCHENAID COOKTOP
Model KECC502GWH3
Near Dallas, TX 75287
Jacob P.
Job Details: 10/06/2021
"Installed previously ordered element and infinite switch. Test cycled, all checks ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB2
Near Puyallup, WA 98374
Branden W.
Job Details: 10/06/2021
Installed new spray arms. All checks good.
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC0AS00
Near Frisco, TX 75034
Jacob P.
Job Details: 10/06/2021
"Installed previously ordered temp probe. Test cycled, all checks ok."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6120HW0
Near Puyallup, WA 98374
Branden W.
Job Details: 10/06/2021
Customer concern is that lid strike broke. Found broken strike causing unit to not run a cycle. Sending strike direct to customer. Customer will install strike.
We serviced a
KENMORE WASHER-FRONT LOA
Model 41741122410
Near Puyallup, WA 98372
Cameron M.
Job Details: 10/06/2021
"Installed previously ordered belt. Cycle tested unit, all checks good."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11023032102
Near Bonney Lake, WA 98391
Branden W.
Job Details: 10/06/2021
"Customer concern is that washer intermittently makes noise while agitating. Found agitator dogs stripped causing poor agitation, also likely cause of noise. Replaced dogs. Cycle tested. No abnormal noises heard. ; used 1 80040 (AGITATOR DOGS) from stock"
We serviced a
GE DISHWASHER
Model GDF630PSM4SS
Near Frisco, TX 75034
Jacob P.
Job Details: 10/06/2021
"Installed previously ordered funnel kit. Test cycled, all checks ok. Left failed part with customer."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB725BW0
Near Roy, WA 98580
Cameron M.
Job Details: 10/06/2021
"Customer concern is that dryer powers but does not start cycle or tumble. Found open thermal fuse, causing unit to not start cycle. Also found kink in dryer vent hose, causing restrictions to airflow Installed new thermal fuse. Preformed airflow test failed (yellow).preformed temperature checks, in range. Cleaned and Vacuumed inside of unit. Advised customer dryer vent duct needs to be cleaned asap before use resumes, to prevent further issues. ; used 1 WP3390719 (FUSE-THRML) from stock"
We serviced a
GE WALL OVEN
Model JTD3000SN1SS
Near Frisco, TX 75034
Jacob P.
Job Details: 10/06/2021
"Found power off to unit upon arrival. Installed previously ordered hi limit and limit switch. Turned power on. Test cycled, all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 01
Near Tacoma, WA 98467
Cameron M.
Job Details: 10/06/2021
"Customer concern is that dryer makes clunky noise during operation. Found seized front right roller, causing noise during operation. Needs new roller. Installed new roller, cycle tested unit. All checks good.; used 1 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4516FW2
Near Tacoma, WA 98403
Cameron M.
Job Details: 10/06/2021
"Installed previously ordered drive block. Cycle tested unit 3x, all checks good."
We serviced a
KENMORE DISHWASHER
Model 66512793K310
Near Forney, TX 75126
Jacob P.
Job Details: 10/05/2021
"Installed previously ordered console. Test cycled, all checks ok."
We serviced a
JENN-AIR RANGE
Model JGS8860BDP
Near Gig Harbor, WA 98332
Branden W.
Job Details: 10/05/2021
Customer concern is that oven does not produce heat in bake. 3rd company to look at range. Found open bake ignitor causing bake to not heat. Replaced ignitor. Cycle tested. All checks good. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022342511
Near Tacoma, WA 98404
Cameron M.
Job Details: 10/05/2021
"Installed previously ordered lid strike. Cycle tested unit, all checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5400EW/A3 01
Near Gig Harbor, WA 98332
Branden W.
Job Details: 10/05/2021
"Customer concern is that dryer makes noise. Found 2 issues causing noise. Found motor mount loose causing motor to shift and blower to hit sidewall. Also found seized idler pulley. Reseated motor and clip, replaced idler pulley. Cycle tested. All checks ok. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
KENMORE DRYER-ELECTRIC
Model 79681022900
Near Gig Harbor, WA 98335
Branden W.
Job Details: 10/05/2021
Customer concern is that dryer takes multiple cycles to dry. Performed airflow test. Test failed (yellow) cleaned moisture sensors. Ran diagnostic cycle. Unit heating properly. Found no mechanical issues. Advised to clean duct from behind dryer to outside.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8500DC4
Near Rowlett, TX 75089
Jacob P.
Job Details: 10/05/2021
"Installed previously ordered door catch. Test cycled, all checks ok."
We serviced a
MAYTAG WASHER-FRONT LOA
Model MHWE300VF00
Near Graham, WA 98338
Cameron M.
Job Details: 10/05/2021
"Customer concern is that washer produces f21 , suds error. Cycle tested unit 3x found Signs of over suds. Found no mechanical issues at this time, unit operating as designed. Advised customer on regular cleaning intervals. Also advised customer on using high quality detergent."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Puyallup, WA 98375
Branden W.
Job Details: 10/05/2021
Installed new lid assembly. Cycle tested lock. All checks good.
We serviced a
GE DRYER-ELECTRIC
Model DCVH680EJ1WW
Near Gig Harbor, WA 98329
Branden W.
Job Details: 10/05/2021
Customer concern is that dryer needs to be cleaned out. Took dryer apart. Vacuumed inside of dryer. All components in good condition. Performed airflow test. Test passed. Temps in range. All checks good. Payment received on washer work order
We serviced a
KENMORE DISHWASHER
Model 66513153K701
Near Gig Harbor, WA 98335
Branden W.
Job Details: 10/05/2021
Customer concern is that dishwasher does not heat. Ran through diagnostic cycle x3. Unit heating every time. Advised most likely failure is thermistor not reading Temps properly. Advised to call if issue persists.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW1
Near Enumclaw, WA 98022
Cameron M.
Job Details: 10/05/2021
"Customer concern is that washer produces smell , unit may not be draining completely. Found no mechanical issues at this time. Unit operating as designed. Advised customer on regular cleaning intervals.also advised customer on using high quality detergent."
We serviced a
GE RANGE
Model JB625RK4SS
Near Dallas, TX 75227
Jacob P.
Job Details: 10/05/2021
"Installed previously ordered glass top. Test cycled, all checks ok."
We serviced a
KITCHENAID DISHWASHER
Model KUDP02FRSS2
Near Rowlett, TX 75088
Jacob P.
Job Details: 10/05/2021
"Installed previously ordered door seal and strike. Test cycled, all checks ok."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Graham, WA 98338
Cameron M.
Job Details: 10/05/2021
"Customer concern is that washer does not switch from rinse to spin. F7e1 (basket speed fault) via service mode. Preformed tachometer verification test, failed. Unit unable to determine basket speed. Needs new actuator. Installed new actuator. cycle tested unit, all checks good. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
GE WALL OVEN
Model JT3000SF4SS
Near Garland, TX 75044
Jacob P.
Job Details: 10/05/2021
"Installed previously ordered cooling fan. Test cycled, all checks ok."
We serviced a
WHIRLPOOL RANGE
Model GLS3665RS03
Near Irving, TX 75039
Jacob P.
Job Details: 10/04/2021
"Customer concern of flames on cooktop not hot enough. Customer advised they had gas company out to check supply. Test cycled all burners, flames are not low and ignite quickly. Boiled water on 12,000 btu burner, boiled in 10mins 30sec, checks ok. Unable to verify complaint at this time. Advised customer of using properly sized pans for correct burners. Unit functioning as designed."
We serviced a
GE DISHWASHER
Model GSD3200J00WW
Near Grand Prairie, TX 75050
Jacob P.
Job Details: 10/04/2021
"Customer concern of unit not washing. Found debris in wash pump binding up chopper. Removed debris. Test cycled, all checks ok."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Graham, WA 98338
Branden W.
Job Details: 10/04/2021
Customer concern is that dryer overheats. Performed airflow test. Test failed. Found vent behind dryer crushed causing almost no airflow allowing dryer to overheat. Found no mechanical issues with dryer. Advised to have dryer vent corrected asap.
We serviced a
GE COOKTOP
Model PGP966SET1SS
Near McKinney, TX 75070
Jacob P.
Job Details: 10/04/2021
"Installed previously ordered burner caps and heads. Test cycled, all checks ok."