We serviced a
GE WASHER-FRONTLOAD
Model GFW148SSM0WW
Near Dallas, TX 75214
Patrick
Job Details:
01/05/2024
"Customer concern, unit displaying fc1 upon power up. Confirmed. Comms error. Reset power. Unit regained normal operation. All checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45T3400P/A3
Near Rockwall, TX 75087
Lane
Job Details:
01/04/2024
Customer stated dryer gets hot but takes multiple cycles to dry. Performed diagnostics found ventilation clogged causing issue. All functions checked good at time of service.
We serviced a
LG DRYER-ELECTRIC
Model DLEX8100V
Near Spanaway, WA 98387
Cameron M.
Job Details:
01/04/2024
"Customer concern is that dryer does power . Verified voltage supply at receptacle, good 240v supply. Verified voltage supply at terminal block good 240v. Inspected terminal block, found neutral grounding wire not connected to terminal block at neutral location. Corrected wire connections issue. Tested voltage supply to main control, good 120v. Tested voltage supply to users interface, failed. Per manufacturer suggested repair is main control and user interface. Customer declined repair at this time. Collected 129 trip fee +tax"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW4
Near Rowlett, TX 75089
Lane
Job Details:
01/04/2024
I stalled ordered clutch and slider. Performed function test through diagnostic cycle. All functions checked good at time of service.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5620HW1
Near McKinney, TX 75071
Chad A.
Job Details:
01/04/2024
Replaced main control board and cycled to test. Vent checked good and heating properly. No other failures detected at time of service.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50T5300AC/US
Near Wylie, TX 75098
Lane
Job Details:
01/04/2024
Customer stated washer regularly gets out of balance.Washer also displays 4c code sometimes coming close to over filling. Performed diagnostics found faulty suspension and pressure switch out of range. Washer fills much higher than normal potentially causing premature failure of suspension components. Advised customer to not use washer due to water level almost flowing over top.; ordrng 1 DC96-01703N (Pressure switch) and 4 DC97-16350U (Suspension rod)s
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US4A
Near Garland, TX 75043
Patrick
Job Details:
01/04/2024
"Customer concern, door not latching. Confirmed. Found broken door latch. Must replace; ordrng 1 5304525218 (Door latch)"
We serviced a
GE DISHWASHER
Model PDW7880G00SS
Near Dallas, TX 75287
John
Job Details:
01/04/2024
"Customer concern is DW door will not unlatch/open. Confirmed issue. Manually unlatched door. Upon disassembly of door, found all mounting tabs on console to be broken so that it cannot be properly reassembled. Found broken tabs on handle retainer, actuator, and latch handle causing it to not unlatch. Needs new retainer, handle, actuator, and escutcheon console. Unable to fully test unit due to nature of failure.; ordrng 1 WD13X10017 (retainer handle) and 1 WD13X10045 (actuator handle) and 1 WD13X10007 (handle,latch (blk)) and 1 WD34X10564 (bowed escutcheon console)"
We serviced a
GE DISHWASHER
Model GSD530T60WW
Near Dallas, TX 75252
John
Job Details:
01/04/2024
Customer concern is DW will not drain. Found drain solenoid melted due to timer getting stuck. Needs new timer and drain solenoid kit.; ordrng 1 WD21X748 (Timer) and 1 WD21X802 (Drain solenoid kit)
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Irving, TX 75063
John
Job Details:
01/04/2024
Customer concern is DW kick panel has popped off on one side and door cannot be opened. Confirmed issue. Found left side mounting screw missing and kick panel bent. Repaired bend in panel and installed new mounting screw. All checks good.
We serviced a
FRIGIDAIRE RANGE
Model PLES389ECH
Near Irving, TX 75062
John
Job Details:
01/04/2024
Customer concern is oven not maintaining temperature. Customer advised that a different company changed control board and thermal probe. Found right side door hinge to bent slightly so that door doesn't fully close allowing heat to escape cavity. Needs new hinges and door seal.; ordrng 2 318024747 (Hinge)s and 1 318053120 (Door seal)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC1
Near Irving, TX 75038
John
Job Details:
01/04/2024
Customer concern is washer not balancing. Customer advised that washer was purchased in September of 2023. Advised Customer that unit is still under manufacturer's warranty period and to contact them for service.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HS0
Near Irving, TX 75062
John
Job Details:
01/04/2024
"Installed new knobs, infinite switches, and elements. All checks good."
We serviced a
GE DISHWASHER
Model GDF650SGJ0BB
Near Wylie, TX 75098
Lane
Job Details:
01/04/2024
Customer stated after update was performed dishwasher became unresponsive again. Performed diagnostics found faulty user control. All other functioning working prior to failure. ; ordrng 1 WD21X31902C (User control)
We serviced a
WHIRLPOOL DISHWASHER
Model GU2475XTVY1
Near Sachse, TX 75048
Lane
Job Details:
01/04/2024
Customer stated dishwasher leaks water when filling. Performed diagnostics found faulty fill hose. All other functions checked good at time of service. ; ordrng 1 WPW10195536 (Inlet water) and 1 W10878507 (Hose fill)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC360AW0
Near Garland, TX 75044
Lane
Job Details:
01/04/2024
Customer stated washer isn't filling with enough water. Performed diagnostics found no stored fault codes. Performed recalibration and instructed ustomer on load size and cycle selection.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Puyallup, WA 98372
Cameron M.
Job Details:
01/04/2024
"Customer concern is that washer does not drain and spin clothes out fully. Checked errors via service mode,none. Cycle tested unit 3x with customer provided load. Found slider scraping on clutch, causing excessive resistance to motor. Also found main control failing causing unit to halt mid cycle. Needs new main cotrol and slider REQUIRES auth ; ordrng 1 W10734521 (slider) and 1 W11400681 (CONTROL)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2476SF8A
Near McKinney, TX 75071
Chad A.
Job Details:
01/04/2024
Customer stated dishwasher leaking water under sink. Cycled dishwasher and checked drain hose. All connections secure and tight. Unable to duplicate any failures or leaks. Plumber had come to check before I arrived. Possibly corrected issue.
We serviced a
LG WASHER-FRONTLOAD
Model WM3885HCCA
Near Plano, TX 75074
Chad A.
Job Details:
01/04/2024
Customer stated washer leaking water. During testing found water dripping from tub heater and door boot. Need heater and gasket for repair. ; ordrng 1 AEG73309907 (Heater Assembly) and 1 MDS47123603 (Gasket)
We serviced a
LG RANGE
Model LRE3061ST/00
Near Dallas, TX 75243
John
Job Details:
01/04/2024
Customer concern is oven giving burning smell when broil element is on. Found burnt broil element relay and multiple burnt connectors to broil element. Must replace relay board and connectors.; ordrng 1 EBR74164810 (Relay board)
We serviced a
FRIGIDAIRE RANGE
Model LGGF3043KFP
Near Garland, TX 75040
Lane
Job Details:
01/04/2024
Customer stated multiple top burners don't work. Performed diagnostics found faulty ignition system. Hardwear has degraded and will need to be replaced with lower orifice holders. Spark module with switches and electrodes will need to be replaced. All other functions checked good at time of service.; ordrng 1 5304508269 (Module kit) and 8 316540900 (Screw)s and 1 316536622 (Ignitor orifice) and 1 316536610 (Ignitor orifice) and 1 316536616 (Ignitor orifice) and 1 316536602 (Ignitor orifice) and 1 316580615 (Harness ignitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Garland, TX 75043
Patrick
Job Details:
01/04/2024
Replaced ice maker. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC465HW0
Near Plano, TX 75023
Chad A.
Job Details:
01/04/2024
Customer stated dryer not heating. Tested and found vent in home to be restricted and cutoff off on heat can open. Replaced cutoff and cycled dryer with vent off. All working properly. Customer was told not to use dryer until vent had been cleaned professionally. Using dryer before vent is cleaned will cause more failures. Dryer vent hose left disconnected after repair. ; used 1 W10900067 (CUTOFF-TML) from stock
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW5605MW0
Near Garland, TX 75040
Lane
Job Details:
01/04/2024
Customer stated washer gives fault code st beginning of cycle. Performed diagnostics found faulty cols side fill valve. All other functions checked good at time of service.; O-emld tckt
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Puyallup, WA 98372
Cameron M.
Job Details:
01/04/2024
"Customer concern is that dryer produces noise during operation. Inspected drive components. found seized idler pully, causing squealing noise during operation. Also found failed rear rollers causing grinding noise during operation. new idler pully. And rollers. ; ordrng 2 WPW10314173 (support)s and 1 279640 (pulley,idler), used 1 279640 (PULLEY,IDLER) from stock"
We serviced a
KENMORE LAUNDRY CENTER
Model ="41794802301"
Near Dallas, TX 75214
Patrick
Job Details:
01/04/2024
"Customer concern, unit leaking during use. Tested multiple times, unable to reproduce issue."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV
Near Dallas, TX 75232
Patrick
Job Details:
01/04/2024
"Customer concern, unit goes off balance during spin. Calibrated unit. Tested under load of towels. All checks good."
We serviced a
HOTPOINT WASHER-TOPLOAD
Model HTW240ASK4WS
Near Dallas, TX 75227
Patrick
Job Details:
01/04/2024
Replaced drain hose and belt. Tested unit. All checks good.
We serviced a
WHIRLPOOL DRYER-GAS
Model WGD92HEFW0
Near Lake Tapps, WA 98391
Cameron M.
Job Details:
01/04/2024
"Customer concern is that dryer produces noise during operation. Inspected drive components, found seized idler pully causing noise during operation. Needs new idler pully. Installed new idler pully. Cleaned and calibrated moisture sensor. Cleaned and vacuumed inside of unit. Cycle tested unit. All checks good. Preformed airflow test,failed (red). Advised customer dryer vent needs to be cleaned. Collected payment via check payment ; used 1 W10837240 (BRACKET) from stock"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AP/US 03
Near Buckley, WA 98321
Cameron M.
Job Details:
01/04/2024
"Customer concern is that washer produces noise during spin . Found failed tub bearing, causing loud spin cycle. Needs new basket, rear tub, and door boot. REQUIRES AUTH REQUIRES SECOND TECH ; ordrng 1 DC64-03788A (DOOR BOOT) and 1 DC97-21594C (ASSY S.TUB BACK) and 1 DC97-21456A (ASSY DRUM-MODULE)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Puyallup, WA 98374
Cameron M.
Job Details:
01/04/2024
"Customer concern is that dryer does not heat. Preformed airflow test, failed (red). Tested continuity of heating components. found open high limit, causing unit to not heat. Needs new high limit, thermistor and thermal cutoff. Installed new thermostats. Cycle tested unit. All checks good. Advised customer dryer vent needs to be cleaned asap before use resumes. Advised customer dryer vent hose needs to be shortened to allow sufficient air flow. ; used 1 W10900067 (CUTOFF-TML), and 1 WP3387134 (THRMST-FIX) from stock"
We serviced a
GE DISHWASHER
Model GSD3600G00WW
Near Graham, WA 98338
Cameron M.
Job Details:
01/04/2024
"Customer concern is that dishwasher leaks during operation. Preformed inspection of unit. Found door makes contact with counter, causing improper closure allowing water to leak. Also found heavy oversuds conditions present, causing leak during operation. Leveled unit, flushed suds out of unit . Cycle tested unit 5x. Found no active leaks during testing. Advised customer on regular cleaning intervals. ADVISED customer on using high quality detergent to reduce oversuds conditions and leak risks."
We serviced a
KENMORE DRYER-ELECTRIC
Model ="11063956100"
Near Carrollton, TX 75006
John
Job Details:
01/04/2024
Customer concern is dryer will not heat. Found open thermal cutoff. Replaced thermal cutoff from truck stock. Vent tests yellow. All kther checks good.; used 1 279769 (THERMAL CUTOFF) from stock
We serviced a
ROPER WASHER-TOPLOAD
Model RTW4516FW2
Near Lewisville, TX 75057
Chad A.
Job Details:
01/04/2024
"Replaced suspension and cycled to test. Water fill ,spin,and drain all working properly."
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US/AA 01
Near Dallas, TX 75252
John
Job Details:
01/04/2024
Customer concern is DW making loud noise ans sometimes stops mid cycle. Found washmotor bearing siezed and motor not spinning as well as cycle stopping multiple times and had to be restarted. Must replace wash motor and control board.; ordrng 1 DD31-00008A (Wash motor) and 1 DD82-01247A (Control board)
We serviced a
GE WASH/DRY COMBO
Model WSM2700H0WW
Near Garland, TX 75042
Lane
Job Details:
01/04/2024
Customer stated washer leaks water when filling. Performed diagnostics found water injection system is leaking. Part hasbeen discontinued. No repair options are available.
We serviced a
KENMORE DRYER-ELECTRIC
Model ="11068722700"
Near Garland, TX 75042
Lane
Job Details:
01/04/2024
Customer stated dryer stopped running. Performed diagnostics found faulty thermal limiter. Replaced part and performed multiple function tests. Dryer cycles at 172F. All functions checked good at time of service. ; used 1 WP3392519 (FUSE-THRML) from stock
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Dallas, TX 75217
Patrick
Job Details:
01/04/2024
"Customer concern, unit made weird noise during operation. Confirmed belt squeel. Replaced from truck stock. Tested unit. All checks good. ; used 1 WPW10006384 (Drive belt) from stock"
We serviced a
ELECTROLUX WASHER-FRONTLOAD
Model EFLS627UTT0
Near Dallas, TX 75243
Patrick
Job Details:
01/03/2024
"Customer concern, unit leaking from underneath. Confirmed. Found drip from rear main bearing, dropping onto motor. Customer to replace unit due to cost of rear tub, spin basket, motor, and labor."
We serviced a
GE DISHWASHER
Model GDT580SSF2SS
Near Carrollton, TX 75007
Chad A.
Job Details:
01/03/2024
Replaced main control with kit. Performed diagnostics and cycled heater to test. Element heating good and sensor registering temperature. No other failures detected.
We serviced a
LG WASHER-FRONTLOAD
Model WM2301HR
Near University Place, WA 98466
Cejay
Job Details:
01/03/2024
"Installed previously ordered noise filter, confirmed 120v out going from filter, no red diagnostic light on main pcb, no operation of display board, needs new main pcb. Advised customer no available ETA on board, will contact customer when board arrives. ; ordrng 1 EBR32268019 (Main pcb)"
We serviced a
WHIRLPOOL RANGE
Model WFC310S0AW0
Near Garland, TX 75040
Chad A.
Job Details:
01/03/2024
Customer concerned left front burner too hot. During testing found infinite switch not cycling properly causing burner to get too hot. Need infinite switch for repair. Replaced switch and cycled burner to test. Working good and heating properly. ; used 1 WP3149400 (SWITCH-INF) from stock
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB855DC3
Near Frisco, TX 75034
Chad A.
Job Details:
01/03/2024
Customer stated lid not latching properly. Performed diagnostics and found lid lock errors. Cycled lid lock multiple times with intermittent operation. Need latch assembly and control for repair. ; ordrng 1 W10861642 (Latch) and 1 W11417461 (CNTRL-ELEC)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA55A7300AE/US
Near Forney, TX 75126
Patrick
Job Details:
01/03/2024
"Customer concern, glass top shattered. Confirmed. Replaced from preorder."
We serviced a
GE WASHER-FRONTLOAD
Model GFW550SSN1W
Near Enumclaw, WA 98022
Cameron M.
Job Details:
01/03/2024
"Customer concern is that washer failed to complete cycle trapping clothes and not draining. Cleared water from unit. Allowing customer to retrieve clothes. Vie newfi device, found firmware update needed. Attempted to activate drain pump, failed. Preformed firmware update, Attempted to cycle test drain pump once more, failed. Cycle tested unit verified proper spin speed and operation. Verified proper agitation of basket. Found main control failing to send or receive signal voltage to drain pump, causing unit to not drain. Also found drain pump ohms out of range, causing no drain condition. Needs new main control and drain pump. Follow up visit scheduled for 1/16 8-12; ordrng 1 WH22X36638 (MAIN CONTROL BOARD FLW LE W/INSTRUCTIONS) and 1 WH11X29539 (DRAIN PUMPS & FILTER)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5400V/A3
Near Buckley, WA 98321
Cameron M.
Job Details:
01/03/2024
"Customer concern is that dryer does not heat.preformed airflow test, pass (green). Tested continuity of heating element ,fail. Found open element causing unit to not heat. Needs new element. Installed new element. Cleaned and calibrated moisture sensor. Cycle tested unit. All checks good ; used 1 DC47-00019A (HEATER-DRYER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Tacoma, WA 98445
Cejay
Job Details:
01/03/2024
"Customer concern is that dishwasher will start cycl3 but does not wash. Pulled error codes, 4-3,7-1, 1motor not running, no heat errors. Confirmed operation of drain motor and heater. 0v at wash motor. Needs new sump and motor assembly and control board. Advised requires Auth.; ordrng 1 W11025157 (PUMP&MOTOR) and 1 W10906426 (CNTRL-ELEC)"
We serviced a
FRIGIDAIRE WASHER-FRONTLOAD
Model FTF2140ES3
Near DuPont, WA 98327
Cejay
Job Details:
01/03/2024
"Customer concern is that washer is not spinning clothes out properly. Confirmed operation of agitation and drain, unit dose not spin.Door lock ohms 1.264k Found failed door lock causing washer not to spin, needs new door lock. Follow up scheduled for 01/10 10-2pm; ordrng 1 131763256 (DOOR LOCK/SWITCH AS)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9400SW02
Near Plano, TX 75025
Chad A.
Job Details:
01/03/2024
Customer stated washer will not start. During testing no faults or failures were found. All working good.
We serviced a
KENMORE DRYER-ELECTRIC
Model ="11066962500"
Near Plano, TX 75023
Chad A.
Job Details:
01/03/2024
"Customer stated dryer will not start. During testing found thermal fuse open due to faulty cycle tstat. Replace thermal fuse and cycle tstat. Performed heat and vent test. All working properly. ; used 1 WP3392519 (FUSE-THRML), and 1 WP3387134 (THRMST-FIX) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LER4634PQ1
Near Garland, TX 75040
Patrick
Job Details:
01/03/2024
"Customer concern, unit will not turn off when door is opened. Confirmed. Found broken door sw. Replaced from truck stock. Tested unit. All checks good; used 1 WP3406107 (Door sw) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDC10IXWH8
Near Dallas, TX 75225
Patrick
Job Details:
01/03/2024
"F10e1 f6e6 f3e3 customer concern, unit intermittently makes loud screeching noise during use. Confirmed. Must replace sump assy.; saved tckt"
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSJ1WW
Near Dallas, TX 75228
Patrick
Job Details:
01/03/2024
"Customer concern, unit takes several cycles to dry clothes. Found clogged vent in wall. Unit heating normally. Customer must have vent professionally cleaned to prevent future issues."
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near Carrollton, TX 75007
John
Job Details:
01/03/2024
Customer concern is dryer making squeeking noise. Found front bearing worn and drum rubbing against plastic causing noise. Needs new front bearing.; ordrng 1 WE03X25576 (Front bearing)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED6600VU0
Near Carrollton, TX 75007
John
Job Details:
01/03/2024
"Customer concern dryer will, not start. Found open thermal fuse. Replaced fuse from truck stock. All checks good.; used 1 WP3392519 (FUSE-THRML) from stock"
We serviced a
KITCHENAID COOKTOP
Model KGCC766RSS01
Near Carrollton, TX 75007
John
Job Details:
01/03/2024
"Customer concern is RR burner not igniting. Found burner cap sitting crooked on burner causing issue. Fixed burner cap, all checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45T3400V/A3
Near Graham, WA 98338
Cameron M.
Job Details:
01/03/2024
"Customer concern is that dryer does not heat. Preformed airflow test, failed (red).found open element, causing unit to not heat. Needs new element. Installed new element. Cleaned and vacuumed inside of unit. Cleaned and calibrated moisture sensor. Cycle tested unit. All checks good. Advised customer cannot use unit until venting is cleaned. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS1A
Near DuPont, WA 98327
Cejay
Job Details:
01/03/2024
"Customer concern is that dishwasher is making a noise durring operation and has poor wash performance. Found both spray arms clogged, found wash motor seized causing unit not to operate properly. Needs new upper and lower spray arms and wash motor. Follow up scheduled for 01/10 10-2pm; ordrng 1 154844301 (MOTOR & PUMP ASSY) and 1 5304506740 (SPRAY ARM upper) and 1 5304506660 (SPRAY ARM lower)"
We serviced a
LG WASHER-FRONTLOAD
Model WM3600HVA/01
Near DuPont, WA 98327
Cejay
Job Details:
01/03/2024
"Customer concern is that washer is not draining. Found clog in drain pump causing unit not tot drain. Removed debris from drain, preformed diagnostics cycle to confirm machine operations, cycle tested washer to verify repair, all checks good."
We serviced a
GE DRYER-ELECTRIC
Model GFD85GSPN1RS
Near Plano, TX 75093
Chad A.
Job Details:
01/03/2024
Customer stated dryer not heating properly. During testing found dryer to be noisy and over heating. Removed blower housing and cleared debris from blower wheel. Cycled to test and all working properly.
We serviced a
KITCHENAID DISHWASHER
Model KUDS02FRSS1
Near Carrollton, TX 75007
John
Job Details:
01/03/2024
"Customer concern is DW door is heavy and difficult to close, middle rack doesn't wash well and not heating. Customer advised that door worked prior to different company servicing unit. Heater passes ohms check. Found middle spray arm prob is broken and blocking water flow as well as check valve is damaged so that it will not close. Right side door link is broken. Console was not Re-installed properly and is broken as well as door latch not mounted correctly, both pieces causing door to have to be forced closed. Lower spray arm threads are damaged and lower spray arm cannot be screwed on. Needs new control board, console, feed tube, manifold probe, door links, door latch, and lower spray arm.; ordrng 1 WP8574145 (Console stainless) and 1 WPW10084141 (Control board) and 1 WPW10077859 (Feed tube) and 1 WPW10082831 (Manifold probe) and 1 8194001 (Door link kit) and 1 8193830 (Door latch) and 1 WPW10320510 (Lower spray arm)"
We serviced a
FRIGIDAIRE DRYER-ELECTRIC
Model FERB6600FS0
Near Plano, TX 75075
John
Job Details:
01/03/2024
Installed new belt and terminal block. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC1
Near Lakewood, WA 98498
Cejay
Job Details:
01/03/2024
"Installed previously ordered washplate and agitator, preformed DLMS calibration cycle, all checks good."
We serviced a
MAYTAG DISHWASHER
Model MDB3700AWX
Near Tacoma, WA 98446
Cameron M.
Job Details:
01/03/2024
"Customer concern is that dishwasher does not open and close properly . Inspected unit to verify door is not making contact with surrounding cabinets, clear. Checked level of unit to verify door is not twisted or hinges bent, clear Found broken door latch, causing customer difficulty closing/ opening door. Needs new switch, handle, and bracket follow up visit scheduled for 1/12 1-5; ordrng 1 W10834433 (HANDLE) and 1 WP99002240 (BRACKET) and 1 WP99002207 (SWTCH-DOOR)"
We serviced a
JENN-AIR RANGE
Model JDS9865BDP
Near Graham, WA 98338
Cameron M.
Job Details:
01/03/2024
"Customer concern is that washer oven does not heat beyond 150. Preformed visual inspection of element found visible short of element, causing unit to not heat. Needs new element follow up visit scheduled for 1/12 8-12; ordrng 1 WPW10310274 (ELMNT-BAKE)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45T3400V/A3
Near Graham, WA 98338
Cameron M.
Job Details:
01/03/2024
"Customer concern is that dryer does not heat. Preformed airflow test, failed (red).found open element, causing unit to not heat. Needs new element. Installed new element. Cleaned and vacuumed inside of unit. Cleaned and calibrated moisture sensor. Cycle tested unit. All checks good. Advised customer cannot use unit until venting is cleaned. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
KENMORE WASHER-TOPLOAD
Model ="11023102311"
Near Allen, TX 75002
John
Job Details:
01/03/2024
"Customer concern is washer is making a clicking noise. Found cam has failed and is stripped and belt is frayed. Replaced cam and belt from truck stick. All checks good.; used 1 W10721967 (CAM), and 1 WPW10006384 (BELT) from stock"
We serviced a
GE DISHWASHER
Model GDT630PYR6FS
Near Dallas, TX 75287
John
Job Details:
01/03/2024
"Came to install new sump and motor. Upon DW removal, found all level legs screwed all the way up against frame and motor and pump assy resting on floor. Appears as if unit was shoved into place and entire sump assy was dragging on ground and sump assy was forced toward the front of machine and is not centered. Found as follows: mounting tabs on drain pump, turbidity sensor, and pressure sensor are stressed beyond limits and will not seal to new sump. Heater posts are bent beneath tub and nuts are loose and stripped causing heater to not seal to tub. Sump latches are bent beyond limits and will not suck down sump assy in order to seal against bottom of tub. Needs new turbidity sensor, drain pump, pressure sensor, sumo latches, heater, and nuts. Left power off to DW.; ordrng 1 WD21X29818 (Turbidity sensor) and 1 WD19X25461 (Drain pump) and 1 WD21X25468 (Pressure sensor) and 3 WD01X28338 (Sump latch)s and 1 WD05X30298 (Heating element) and 1 WD01X10070 (Heater nuts)"
We serviced a
MAYTAG RANGE
Model MER5755QAW
Near Lewisville, TX 75067
John
Job Details:
01/03/2024
Customer concern is oven will not properly regulate temp after precious company replaced control and bake element. Found hinge release tab on right side was not properly reset when door was Re-installed causing it to bend hinge so that door does not fully close on right side and is allowing heat to escape. Needs new hinges.; ordrng 2 74010546 (Hinge)s
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC0HS01
Near Wylie, TX 75098
John
Job Details:
01/03/2024
"Customer concern is wall oven shuts off randomly whether in use or not. Found F6 E4 error for Com loss between control amd UI. Per tech data, must replace control and console.; ordrng 1 W11261167 (Control board) and 1 W11297726 (Console)"
We serviced a
KENMORE DISHWASHER
Model 66513863K601
Near Dallas, TX 75252
John
Job Details:
01/03/2024
"Customer concern is DW filling while not in use. Found inlet valve to be not fully closing causing leak. Found supply line severly crimped almost closed, fitting on inlet is pile doped Iin place so that it wont seal to new valve, and service valve is corroded and unable to be closed. Advised Customer that a plumber will be needed to replace service valve and supply hose before repair can be completed.; ordrng 1 WPW10158389 (Inlet valve)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45H6300AW/A2
Near Spanaway, WA 98387
Cameron M.
Job Details:
01/02/2024
"Customer concern is that washer does not rise well. Found 5c drain error,de(door error)x5, via service mode. Pulled unit from cavity. Found drain hose in stand pipe to far, causing siphoning and slow drain. Corrected drain hose and secured in place. Cycle tested unit 5x. All checks good. Advised customer on regular cleaning intervals for optimal performance. Advised customer on using high quality detergent and proper volume of detergent for best performance. Collected 129+tax via"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSG/AA. 15
Near Dallas, TX 75227
Patrick
Job Details:
01/02/2024
Replaced im and auger assy. All checks good.
We serviced a
AMANA RANGE
Model AER6303MFS3
Near Coppell, TX 75019
Lane
Job Details:
01/02/2024
Customer stated oven will not exceed 280 on preheat. Performed diagnostics foumd faulty oven control and sensor. All other functions checked good at time of service. ; ordrng 1 W11536794 (Control black) and 1 WPW10181986 (Sensor)
We serviced a
WHIRLPOOL RANGE
Model WFC150MLAW0
Near Irving, TX 75062
Lane
Job Details:
01/02/2024
Customer stated oven doesn't cook correctly. Performed diagnostics found no stored fault codes. Performed function test foumd both bake and broil working. Checked calibration set to 350. Recalibrated oven +10. All functions checked good at time of service.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS4A
Near Irving, TX 75062
Lane
Job Details:
01/02/2024
Customer stated dishwasher leaks excessively when running. Performed diagnostics found rodent chewed away water supply hose coming from fill valve.
We serviced a
KITCHENAID DISHWASHER
Model KUDP02CRWH2
Near Dallas, TX 75228
Patrick
Job Details:
01/02/2024
"Customer concern, unit not filling. Found inlet valve barely trickling. Replaced from truck stock. Tested unit. All checks good. ; used 1 WPW10158389 (Inlet valve) from stock"
We serviced a
FRIGIDAIRE RANGE
Model PLEFZ398ECC
Near Garland, TX 75044
John
Job Details:
01/02/2024
"Installed new lett side controls. Cycle tested all burners. Boiled 2 pots of water on RR and LF elements. Once water on LR element begins to boil and element is turned down to simmer, element shuts off completely. Per service flash CK0803 must install seal service kit and new LCD lens covers.; ordrng 1 5304474437KIT (Seal kit) and 4 316448000 (LCD lens cover)s, states that autho needed"
We serviced a
KENMORE WASHER-FRONTLOAD
Model ="79641262610"
Near Garland, TX 75044
John
Job Details:
01/02/2024
Installed new drain pump and dispenser drawer provided by Sears. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model ="11026132410"
Near Richardson, TX 75082
John
Job Details:
01/02/2024
Customer concern is occasionally washer gives F6 E2 error and then recently stopped powering on all together. Confirmed 120vac to control board but no voltage to UI. Must replace control board and console/UI board.; ordrng 1 W10812699 (Control board) and 1 W11248038 (Console Complete)
We serviced a
GE RANGE
Model JGB700SEJ1SS
Near Spanaway, WA 98387
Cejay
Job Details:
01/02/2024
"Installed previously ordered harness, ignitors and spark module. Verified all burners are operating as designed. All checks good."
We serviced a
SAMSUNG RANGE
Model NE63B8211SS/AA 01
Near Edgewood, WA 98372
Cejay
Job Details:
01/02/2024
"Customer concern is that oven is not maintaining temperatures. Has had main PCB and temperature sensor replaced. Bake element tests good for continuity, 19.k ohms. Temperature sensor ohms in range at 1.096k ohms. No physical signs of damage to wire harness of relay board. Confirmed operation of broil element, confirmed operation of bake element, preformed temperature checks unit reached 350F? but after reaching temper relays never came back on, failed relay board. Advised parts show out of stock and may take time to recive.; ordrng 1 DG92-01207J (ASSY PCB MAIN)"
We serviced a
LG RANGE
Model LRE304538T/01
Near Puyallup, WA 98374
Cejay
Job Details:
01/02/2024
"Installed previously ordered RF element, cycle tested element all checks good."
We serviced a
KENMORE DISHWASHER
Model 66512793K311
Near Garland, TX 75043
Patrick
Job Details:
01/02/2024
"Replaced upper rack rails, replaced lower rack rollers. Cleared ball bearings from sump and drain system. Tested unit. All checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Rockwall, TX 75032
Patrick
Job Details:
01/02/2024
"Replaced filter head assy, drip ceased. Only received 1 led module, tested new, no joy. Need 2 additional led modules. Left middle speed by ast at customer home. ; ordrng 2 W11683243 (Led module)s"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US 03
Near Plano, TX 75075
John
Job Details:
01/02/2024
Installed new suspension rods and inlet valve. Found new inlet valve leaks between the third solenoid and valve body. Must re-order OEM inlet valve.; ordrng 1 DC97-15459H (Inlet valve assy)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB700VQ0
Near Tacoma, WA 98408
Cameron M.
Job Details:
01/02/2024
"Customer concern is that washer produces running motor noise at end of cycle requiring unit to be unplugged. Cycle tested unit 5x, via rinse and spin no defect found. Cycle tested unit via drain and spin 5x ,no defect found. Advised customer on regular cleaning intervals advised customer on using high quality detergent and proper volume of detergent. Advised customer to monitor and call if issues persist. Collected 129+TaX via card payment"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW2
Near Tacoma, WA 98408
Cameron M.
Job Details:
01/02/2024
"Installed previously ordered gearcase, hub,belt, pully. Cycle tested unit. All checks good."
We serviced a
WHIRLPOOL COOKTOP
Model KGCC506RBL04
Near Irving, TX 75063
John
Job Details:
01/02/2024
"Customer concern is cooktop will not light. Upon arrival unit unplugged and breaker tripped. Reset breaker and plugged in cooktop. Found when knob turned to ignite burner a visible spark/short appears at switch on valve and then pops and tripps breaker. Found FL burner screws are siezed in place and will have to be drilled. Must replace LF burner base, screws, spark module, and spark harness. Advis3d customer not to use cooktop untill repair can be completed. Left unit unplugged and gas turned off.; ordrng 1 WPW10128445 (LF burner base and igniter) and 1 WPW10110491 (Spark module) and 1 WP4456905 (Spark harness) and 4 WP3368921 (Screw)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Buckley, WA 98321
Cejay
Job Details:
01/02/2024
"Customer concern is that dishwasher has poor wash performance and is not draining. Pulled error codes, F2E1,F6E4. Confimed operation of float switch, preformed diagnostics cycle, errors did not return. Found drain pump producing grinding noise but dose complete drain. Installed SQT provided drain motor, cycle tested dishwasher, noise eliminated all checks good. Advised customer on using high quality detergent and rinse aid and running regular cleaning cycles. Returning two SQT provided parts."
We serviced a
GE DISHWASHER
Model PDT755SYR4FS
Near Plano, TX 75025
Chad A.
Job Details:
01/02/2024
Replaced heater and tco harness. Cycled heater test in smart hq and all checked good. No other failures detected.
We serviced a
GE WALL OVEN
Model JTS3000SN2SS
Near Plano, TX 75025
Chad A.
Job Details:
01/02/2024
Replaced UI LCD control panel. Display bright and readable. Tested bake and broil. Both functioning properly.
We serviced a
GE DISHWASHER
Model GDP665SYN8FS
Near Frisco, TX 75034
Chad A.
Job Details:
01/02/2024
Replaced inverter and harness as well as wash motor. Cycled to test and inverter cycling properly and water level good. Cleared error codes and cycled diagnostic. No other failures found.
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4516FW
Near Denton, TX 76208
Chad A.
Job Details:
01/02/2024
Replaced water valve assembly and cycled to test. Good water flow from hot and cold valves. No other failures detected at time of repair.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW5620HW0
Near Tacoma, WA 98409
Cameron M.
Job Details:
01/02/2024
"Customer concern is that washer produces oe error and bangs during spin. Attempted to service mode unit, found unit looses power and fails service mode. Found main control and ui failing to send and receive signal voltage, causing unit to loose power and not function. Cycle tested unit empty, unit n completed cycle without issue. Cycle tested unit after 3 attempts of unit loosing power load of towels completed without drive component defect. Needs new main control and ui. Requires auth. Advised customer unit will need to be made accessible for repair. REQUIRES AUTH ; ordrng 1 W11322903 (cntrl-elec) and 1 W11319991 (CNTRL-ELEC)"
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSM1WW
Near Eatonville, WA 98328
Cameron M.
Job Details:
01/02/2024
"Customer concern is that washer goes Out of balance. Unit in communal laundry room. contacted ge via phone to verify warranty coverage, spoke to Jason and was advised unit still covered as communal laundry is not considered commercial usage. Unit full of laundry at time of service. Removed laundry from unit and placed in dryer of unit next to suspect unit. Preformed inspection of unit. Found unlevel causing out of balance condition. Leveled unit Cycle tested unit empty x3. Unit completed cycle without issue. Placed laundry back in unit tested unit again x3 ,unit completed cycle. found no other mechanical defects at time of arrival."
We serviced a
WHIRLPOOL DISHWASHER
Model DU850SWPB3
Near Eatonville, WA 98328
Cameron M.
Job Details:
01/02/2024
Installed previously ordered timer. Cycle tested unit. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA54R7600AC/US. 01
Near Irving, TX 75060
Lane
Job Details:
01/02/2024
Customer stated washer gets out of balance on every load. Performed diagnostics found wash tub is contacting top of washer. Suspension rods are the wrong length for this model. Washer will need to be installed for proper testing after repair. ; ordrng 4 DC97-16350V (Suspension rods)s
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EFME617SIW0
Near Irving, TX 75063
Lane
Job Details:
01/02/2024
Customer stated dryer makes abnormal noise. Performed diagnostics found blower wheel and housing needed to be cleaned. Cleaned housing and blower. All functions checked good at time of service.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8000BW0
Near Dallas, TX 75229
John
Job Details:
01/02/2024
"Customer concern is washer leaking. Ran diagnostics, no leaks found. Found dryer lint catcher has warped from heat and is leaking down wall to floor. Aslo found no worm clamp on connection to lint filter and loose connection between rigid and flex hose causing moisture to escape from hose. Advised Customer that lint filter will need to be changed as will as vent hose. All other checks good."