We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48H7400EW/A2
Near Sumner, WA 98391
Cameron M.
Job Details: 09/08/2022
"Customer concern is that dryer does not heat and baffle broke off. Preformed airflow test, failed (yellow). Found open heating element, causing no heat during operation. Found failed rear right roller, causing noise during operation. Found baffle broken off drum, causing damage to clothes. Needs new roller, element baffle and screws for baffle. ; ordrng 1 DC97-16782A (SUPPORT) and 1 DC66-00664A (BAFFLE) and 4 6006-001174 (SCREW)s and 1 DC97-14486A (ELEMENT)"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641072311
Near Tacoma, WA 98407
Cejay
Job Details: 09/08/2022
Customer concern is that washer powered off and has not turned back on. 120v from wall. 120v coming from noise filter. 120v at main board but no operation. Found failed main pcb needs new main pcb. SHS to supply. SHS ships DTC.; ordrng 1 CSP30101413 (SVC PCB ASSEMBLY)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Tacoma, WA 98445
Cameron M.
Job Details: 09/08/2022
"Customer concern is that dishwasher does not power on and start cycle. Found heavy cockroach infestation, causing electrical short in main control. Advised customer repair is not financially feasible do to not knowing extent of damage caused by roaches. Advised customer exterminator is needed. No charge."
We serviced a
GE DISHWASHER
Model GDF510PSM0SS
Near Oak Point, TX 75068
John
Job Details: 09/08/2022
Installed new heater. All checks good
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS0
Near Frisco, TX 75033
John
Job Details: 09/08/2022
Customer concern is DW making thumping noise while running. Found heating element partial uninstalled causing lower spray arm to brush against it while spinning. Re positioned heater so that spray arm will clear it. All checks good.
We serviced a
GE DISHWASHER
Model GDT655SSJ5SS
Near Frisco, TX 75035
John
Job Details: 09/08/2022
Installed new UI. All checks good.
We serviced a
GE DISHWASHER
Model GDT655SGJ2WW
Near Plano, TX 75024
John
Job Details: 09/08/2022
Installed new diverter. No leaks. All checks good.
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near Plano, TX 75024
John
Job Details: 09/08/2022
Installed new UI. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11020052992
Near Tacoma, WA 98422
Cejay
Job Details: 09/08/2022
Customer concern is that after power failure washer has partial functionality. After resetting machine PF appears on screen but no response from User interface. Needs new washer control panel. Advised customer parts show discontinued. AHS to supply. Advised customer parts may take time to recive. ; ordrng 1 8282524 (Washer control panel)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Tacoma, WA 98422
Cejay
Job Details: 09/08/2022
"Customer concern is that dishwasher is not working and is showing error code. Pulled error codes via service mode. F9E1, checked drain pump for debris, checked drain lines for blockages. Checked airgap for clog. Filled and drained dishwasher multiple times no issues draining when using manual drain function. Needs new main control and drain pump. Follow up scheduled for 09/16 8-12pm; ordrng 1 W11410063 (CNTRL-ELEC) and 1 W11497943 (PUMP-DRAIN)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Tacoma, WA 98422
Cejay
Job Details: 09/08/2022
"Customer concern is dishwasher is leaking from bottom left corner under door intermittently. Found console panel broken and not able to remove found bad seal from vent causing dishwasher to leak. Needs new vent and gasket, will also need new console as will need to break current one to preform repair. Follow up scheduled for 09/15 1-5pm; ordrng 1 WPW10733627 (console) and 1 WPW10329609 (vent) and 1 WP8269259 (gasket)"
We serviced a
MAYTAG DISHWASHER
Model MDB8859AWS3
Near Fife, WA 98424
Cejay
Job Details: 09/08/2022
"Installed previously ordered thermal fuse, cut out corroded wires and installed new connections. Cycle tested dishwasher all checks good."
We serviced a
GE DISHWASHER
Model GDT665SSN2SS
Near Spanaway, WA 98387
Cameron M.
Job Details: 09/08/2022
"Installed previously ordered rack carrier and roller kit. Cycle tested unit, all checks good."
We serviced a
MAYTAG RANGE
Model MET8720DS01
Near Frisco, TX 75036
John
Job Details: 09/08/2022
Customer concern is upper oven getting to hot. No error codes found. Cycle tested each component of unit. All checks good. Ran preheat to 350. Unit preheats and maintains temp. All checks good.
We serviced a
LG DRYER-ELECTRIC
Model DLEX5000V
Near Frisco, TX 75036
John
Job Details: 09/08/2022
"Customer concern is dryer giving D90 error for restricted airflow. Ran vent check with unit disconnected from home ventilation, checks green. Ran vent check with unit connected to home ventilation, fails Red. Advised Customer that vents will need to be cleaned before unit will operate properly."
We serviced a
SAMSUNG DISHWASHER
Model DW80M9550US
Near Frisco, TX 75036
John
Job Details: 09/08/2022
Customer concern is DW water fall spray arm is making noise. Confirmed noise. Found 7C error code for spray arm motor fault. Needs new water fall spray arm assy.; ordrng 1 DD97-00484A (Water wall spray arm)
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ7WW
Near Carrollton, TX 75010
John
Job Details: 09/08/2022
Installed new control board. All checks good.
We serviced a
KENMORE DISHWASHER
Model 665.13293K114
Near Dallas, TX 75252
Patrick
Job Details: 09/08/2022
"Customer concern, unit making noise. Confirmed. Removed several glass shards from sump. F4e4 motor f8e2 drain pump. Ran svc cycle. No drain. Removed glass from drain pump. Tested. All checks good."
We serviced a
GE DISHWASHER
Model GDT695SSJSS
Near Plano, TX 75093
Patrick
Job Details: 09/08/2022
"Customer concern, unit leaking during use. Confirmed. Found torn diverter gasket. Must replace diverter. Reschedule for 9-13 from 1-5; ordrng 1 WD19X25278 (Diverter)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11031633611
Near Eatonville, WA 98328
Cejay
Job Details: 09/07/2022
"Customer concern is washer will not drain intermittently. Vacuumed water from tub. Inspected drain lines for clogs none. 120v to drain pump, drain pump failed to operate. Needs new drain pump. SHS to supply. SHS ships DTC.; ordrng 1 W10876600 (drain pump)"
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ8WW
Near Corinth, TX 76210
John
Job Details: 09/07/2022
Customer concern is washer making chirping noise while agitating. Confirmed noise. Must replace bearing assy per GE service bulletin HL05-18. Follow up schedualed for 9/14 1pm-5pm.; ordrng 1 WH03X33729 (PLATFORM BEARING RETAINER & FASTENERs) and 1 WH02X10364 (washer hub) and 1 WH01X26190 (belleville washer) and 1 WH02X10363 (nut hub) and 1 WH01X27538 (belt drive)
We serviced a
LG DRYER-ELECTRIC
Model DLEX7800WE
Near Flower Mound, TX 75077
John
Job Details: 09/07/2022
Customer concern is dryer not getting hot enough on Normal cycle. Found unit heating properly in all cycles. Advised customer about the energy saver button/option and that if it it not turned off if will run machine at lower Temps for longer time. Vent check soft fails yellow. Advised Customer about having vents cleaned to avoid any other heating issues. Unit functioning as designed.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Royse City, TX 75189
Patrick
Job Details: 09/07/2022
"Replaced dampers, tested unit. All checks good."
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MVWC465HW2
Near Nevada, TX 75173
Patrick
Job Details: 09/07/2022
"Replaced dampers, tested unit. All checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Frisco, TX 75034
John
Job Details: 09/07/2022
Installed new consol and seal. Unit still not starting and UI not responding. Re separated door to check new connections and found multiple wires burnt in different places throughout wire harness. Incoming power checks good 120vac. Unit will need new wire harness and control board; ordrng 1 W10889944 (harns-wire) and 1 W11120155 (control-elect)
We serviced a
GE WASHER-TOPLOAD
Model GTW720BSN0WS
Near Royse City, TX 75189
Patrick
Job Details: 09/07/2022
"Customer concern, unit goes out of balance. Leaves gray stains on clothing. Levelled unit. Basket now centered. Unable to determine source of staining. Excessive vibration remains during spin. Must replace basket dampers. Return at for mon 9-12 from 10-2; ordrng 4 WH03X31497 (Rod and spring assy)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Spanaway, WA 98387
Cameron M.
Job Details: 09/07/2022
"Customer concern is that dishwasher does not drain. Found debris in airgap, causing unit to not drain. Cleared debris from airgap. Cycle tested unit, all checks good. Collected 95 trip fee via card Payment."
We serviced a
GE RANGE
Model JGB697SEH2SS
Near Spanaway, WA 98387
Cameron M.
Job Details: 09/07/2022
"Customer concern is that right rear and center burners do not ignite. Found spillover, causing burners to not light. Cleaned spillover, cleaned orifices. Cycle tested, all checks good."
We serviced a
AMANA WASHER-FRONTLOAD
Model NFW5800HW0
Near Enumclaw, WA 98022
Cejay
Job Details: 09/07/2022
Installed previously ordered door seal cycle tested washer all checks good. Left old door seal with holes with customer.
We serviced a
LG WASHER-TOPLOAD
Model WT7305CW
Near Buckley, WA 98321
Cejay
Job Details: 09/07/2022
Installed previously ordered front panel assembly. Power cycled unit multiple times no issues. All checks good
We serviced a
GE RANGE
Model JS760SL3SS
Near Dallas, TX 75234
John
Job Details: 09/07/2022
"Came to install new element and infinite switch. Upon arrival, found that the cooktop had been recently used and the glass was still too hot to remove. Advised Customer that cooktop must be at room temperature to repair. Follow up scheduled for 9/13 1pm- 5pm.; schdld next appmnt for 9/13 TUE 1-5"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC465HW3
Near Plano, TX 75093
John
Job Details: 09/07/2022
"Customer concern is washer is not agitating slowly. Found no fault codes stored. Entered cycle test mode, unit completes test cycle. Checked belt and pully, checks good. Re calibrated unit and advised Customer on proper load size and operation. Unit functioning as designed."
We serviced a
GE DISHWASHER
Model GDP615HSM0SS
Near DuPont, WA 98327
Cameron M.
Job Details: 09/07/2022
"Customer concern is that dishwasher does not power and start cycle. Customer advised they would reset unit by tripping breaker. Found shorted main board, causing unit to not power and start cycle. Needs new main board. Advised customer unable to fully test unit due to board defect customer declined repair at this time. Collected 95.00 trip fee via card Payment"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5500FW1
Near Allen, TX 75013
John
Job Details: 09/07/2022
Customer concern is washer will not stop filling once cycle is started. Found inlet valves worn and unable to close against service water pressure. Needs new inlet valves. Follow up scheduled for 9/13 8am-12pm; ordrng 1 W10599356 (water inlet valve)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M8650AV/A4
Near Plano, TX 75025
John
Job Details: 09/07/2022
Customer concern is washer filling with water constantly after unit is started. Found inlet valves worn and not closing properly. Also found that neither service valve is able to be closed. Advised customer that a plumber will be needed to change service valves before repair can be completed. Customer advised that she will contact RPS once valves are replaced. Needs new inlet valves.; ordrng 1 DC97-15459G (Inlet valve assy)
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 09/07/2022
"Installed previously ordered diverter assembly and wash pump kit. Cycle tested unit, found defect in diverter, needs new diverter ; ordrng 1 WD19X25278 (DIVERTER)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7120HW0
Near Bonney Lake, WA 98391
Cejay
Job Details: 09/07/2022
"Customer concern is that washer is consistently off balance and is loud. Pulled error codes via service mode F0E5. Cleared. Code. No excessive tub play, mechanical check of suspension rods good. Verified washer is level.Preformed diagnostics cycle good. Cycle tested washer with a load no OOB errors. Could not replicate customer noise concern. Advised customer on proper loading practices. All checks good."
We serviced a
LG WASHER-TOPLOAD
Model WT5270CW
Near Puyallup, WA 98374
Cejay
Job Details: 09/07/2022
"Installed previously ordered washplate, bolt and cap. Verified functionality of agitation all checks good."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11031633611
Near Eatonville, WA 98328
Cejay
Job Details: 09/07/2022
"Customer concern is that washer shows drain error. And failed to drain during cycle.Pulled error codes via service mode F8E6,F9E1,F0E3,F0E2, cleared error codes. Manually filled and drained washer via service mode no issues. Cycle tested washer with a load no issues cold not replicate error at time of service all checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS2
Near Eatonville, WA 98328
Cejay
Job Details: 09/07/2022
"Customer concern is that dishwasher had poor wash performance and is now not adding water. Checked drain screen and spray arms. Cleaned and removed debris. Cycle tested dishwasher. Unit filled with water but failed to operate washer pump. Pulled error codes via service mode 7.1 heater fault. Found open element, verified 120v to wash pump but no operation. Needs new element and wash pump. Follow up scheduled for 09/15 8-12pm; ordrng 1 W10518394 (heater) and 1 W10837026 (pump&motor)"
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EIMED60LT3
Near Puyallup, WA 98373
Cameron M.
Job Details: 09/07/2022
"Installed previously ordered rollers and idler pulley. Cleaned and vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit, all checks good. Collected payment via card Payment."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Garland, TX 75043
Patrick
Job Details: 09/07/2022
"Customer concern, fz compartment freezing around door seal. Confirmed. Advise install seal kit per svc pointer and fz door gasket. Customer decline estimate at this time."
We serviced a
GE WASHER-FRONTLOAD
Model WCVH6600HBB
Near Mesquite, TX 75149
Patrick
Job Details: 09/07/2022
"Customer concern, good to pause after 15 min. Fill error, drain error. Found fully clogged drain trap. Cleared. Tested unit. All checks good."
We serviced a
LG OTHER
Model LMV2031BD/00
Near Garland, TX 75044
Patrick
Job Details: 09/06/2022
"Customer concern, unit not heating. Confirmed. Found hv fuse open. Jumped fuse and retested. Janeiro made horrible buzzing sound. No heat. Must replace fuse and magnetron. Customer decline 337 estimate."
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11049972602
Near Allen, TX 75013
Patrick
Job Details: 09/06/2022
"Customer concern, unit making knocking noise during spin. Found drain tube banging"
We serviced a
KITCHENAID OTHER
Model KUIS18PNZB0
Near Plano, TX 75023
Patrick
Job Details: 09/06/2022
"Customer concern, unit powering off within seconds of plugging in. Confirmed. Found faulty drain pump. Bypassed drain pump and retested. Unit successfully harvested. Must replace drain pump. Customer ok'd $890.10 estimate. Return scheduled (tentatively) for Fri from 1-5; ordrng 1 W10825875 (Drain pump)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11092375800
Near Federal Way, WA 98023
Cejay
Job Details: 09/06/2022
Customer concern is that washer agitator is stripped. Found wornd dog agates causing agitator not to function properly also found washer lid bumper broken off and not staying installed causing noise during operation. Needs new agitator dogs and lid bumper. Follow up scheduled for 09/14 8-12pm; ordrng 1 WP9724509 (lid bumper) and 4 80040 (agitator dogs)s
We serviced a
KENMORE WASHER-TOPLOAD
Model 11092274100
Near Gig Harbor, WA 98335
Cejay
Job Details: 09/06/2022
"Customer concern is that washer is leaking from underneath. Leak coming from tub seal onto basket drive tube , clutch and gearcase causing rust. Needs new tub seal, basket drive, clutch, gearcase and motor coupling. SHS to supply. SHS ships DTC. ; ordrng 1 W10814296 (gasket) and 1 W10820043 (brake & drive tube) and 1 3360629 (gear case) and 1 285785 (clutch) and 1 285753A (coupling,motor)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AP/A2 01
Near Gig Harbor, WA 98332
Cejay
Job Details: 09/06/2022
"Customer concern is that washer leaves water in soap dispenser, shows error code and stops mid cycle and is making a humming noise intermittently during operation. Pulled error codes via service mode. 4E. Found clogged jets in soap dispenser assembly also found clogged cold water inlet screen causing 4E error. Cleaned and cleared dispenser jets and inlet screens. Cycle tested washer. Could not replicate noise during operation. Possibly caused by bl9cked inlet valve. All checks good."
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641072310
Near Spanaway, WA 98387
Cameron M.
Job Details: 09/06/2022
"Installed previously ordered door boot, cycle tested unit. All checks good"
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ4WS
Near Plano, TX 75023
John
Job Details: 09/06/2022
Customer concern is washer making bummping noise while running. Found wash nut had backed off causing tub to flop around during use. Tried to tighten wash nut but threads below are mangled so that wash nut cannot seat. Needs new bearing assy.; ordrng 1 WH03X33731 (Bearing assy.) and 1 WH02X10364 (washer hub) and 1 WH01X26190 (belleville washer) and 1 WH02X10363 (nut hub) and 1 WH01X24180 (drive belt)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Lewisville, TX 75057
John
Job Details: 09/06/2022
Installed new suspension rods. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 09/06/2022
"Customer concern is that dishwasher does not drain. Found debris in airgap, causing unit to not drain, cleared debris from airgap. Cycle tested unit Found no mechanical defects at time of service."
We serviced a
SAMSUNG RANGE
Model NE59J7850WS/AA 04
Near Gig Harbor, WA 98329
Cejay
Job Details: 09/06/2022
Installed previously ordered left side dual burner. Cycle tested element all checks good.
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Puyallup, WA 98374
Cameron M.
Job Details: 09/06/2022
"Customer concern is that dishwasher door does not close and start cycle. Found broken console, allowing water intrusion into ui. Also found broken door catch causing door to not close and remain engaged to start cycle. Needs new latch ,catch, and user interface. Advised customer due to inability to cycle test unit, after repair further issues could be present. ; ordrng 1 AGM74051507 (PARTS ASSEMBLY) and 1 4026DD3001A (LOCKER,LOCK)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11021652020
Near Tacoma, WA 98405
Cejay
Job Details: 09/06/2022
Installed previously ordered valve with thermistor. Cycle tested washer all checks good
We serviced a
SAMSUNG WALL OVEN
Model NQ70M7770DS/AA
Near Richardson, TX 75081
Patrick
Job Details: 09/06/2022
Replaced cooling fan. Tested unit. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN2WW
Near Mesquite, TX 75149
Patrick
Job Details: 09/06/2022
"Customer concern, no water to unit. Leaking during use. Unit loaded on arrival. Ran normal cycle max fill. All checks good. Found drain goes through open hole in wall to exterior main drain. Connection detached. Reattached. Tested unit. All checks good. Recommend drain connection be addressed by licensed plumber."
We serviced a
KENMORE WASHER-FRONTLOAD
Model 796.40021900
Near Tacoma, WA 98445
Cameron M.
Job Details: 09/06/2022
"Installed previously ordered door bellows, cycle tested unit. All checks good. Left failed part with customer as it caused a water leak."
We serviced a
MAYTAG DISHWASHER
Model MDBH969AWS5
Near University Place, WA 98466
Cejay
Job Details: 09/06/2022
Installed previously ordered heater element. Preformed diagnostics cycle to verify repair. Dishwasher is operating as designed all checks good.
We serviced a
GE DRYER-ELECTRIC
Model GTD72GBSN0WS
Near Heath, TX 75032
Patrick
Job Details: 09/06/2022
"Customer concern no heat after move. Dents on both washer and dryer. Gas dryer, no gas outlet. Must replace dryer or install gas fitting."
We serviced a
GE DISHWASHER
Model GDT655SSJ5SS
Near Irving, TX 75063
John
Job Details: 09/06/2022
"Installed new drain pump, wash motor, and fuse. While testing unit, as soon as wash motor is engaged, smoke comes from rear of wash motor and control board fuse opens.Contacted AHS for replacement.Auth 213CDFI"
We serviced a
GE DISHWASHER
Model DDT595SGJ5BB
Near Graham, WA 98338
Cameron M.
Job Details: 09/06/2022
"Customer concern is that dishwasher does not wash dishes properly on upper third rack. Cycle tested unit 3x, found no mechanical defects at time of service. Checked for stored error codes via newfi device, none found. Advised customer on proper loading practices. Also advised customer on regular cleaning intervals. Also advised customer on using high quality detergent."
We serviced a
GE COOKTOP
Model JGP5536SL1SS
Near Richardson, TX 75081
John
Job Details: 09/06/2022
Cuatomer concern is center small burner lighting intermittently. Found igniter physically broken in half. Needs new igniter and spring.; ordrng 1 WB09T10010 (spring) and 1 WB13X27058 (igniter)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Plano, TX 75023
John
Job Details: 09/02/2022
Installed new control panel and main board. Found while testing unit that cold water service valve is leaking from top of stem. Advised Customer that valve will need to be changed in order to avoid water damage. Left cold water service valve closed. All other checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Forney, TX 75126
Patrick
Job Details: 09/02/2022
"Replaced control, tested unit. All checks good."
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN0RS
Near Puyallup, WA 98375
Cejay
Job Details: 09/02/2022
Installed previously ordered drain pump. Cycle tested unit to check for leaks and verify repair. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW485ASJ1WS
Near Gig Harbor, WA 98332
Cameron M.
Job Details: 09/02/2022
"Customer concern is that washer intermittently does not drain and spin. Found break in wire harness, causing unit to not drain and spin. Needs new harness. Advised customer part shows out of stock, may take time to get part. FAH TO SUPPLY requires auth ; ordrng 1 WH19X24356 (WH19X24356)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED70HEBW0
Near Mesquite, TX 75150
Patrick
Job Details: 09/02/2022
"Customer concern, door hinge broken. Confirmed. Customer ok'd estimate of 267.36. Replaced door hinge."
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 09/02/2022
"Arrived to install previously ordered sump manifold, washpump and diverter. Found sump manifold does not have seal need to or seal. Return visit scheduled 9/9 10-2.; ordrng 1 WD08X22758 (GASKET - SUMP MANIFOLD)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW3
Near Orting, WA 98360
Cejay
Job Details: 09/02/2022
Customer concern is she had a company out to clean vents and dryer still shows check vent error. Preformed airflow test failed (yellow) Preformed airflow test with dryer vent disconnected pass. Advised customer on excessive vent hose length. No mechanical problems with dryer all checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11087571601
Near Edgewood, WA 98371
Cejay
Job Details: 09/02/2022
Customer concern is that dryer is making a squealing noise during operation. Found seized idle pully causing noise during operation. Needs new idler pully. Installed new idler pully. Clean and lubricated rear support wheels. Cycle tested unit all checks good.; used 1 W10837240 (BRACKET) from stock
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ2WS
Near Tacoma, WA 98404
Cejay
Job Details: 09/02/2022
Customer concern is that washer did not fill with water. Tested hot and cold vales via newfi. Verified operation of pressure sensor. Preformed pressure sensor test pass. No mechanical problems found at time of service All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GWH0
Near Frisco, TX 75033
John
Job Details: 09/02/2022
"Customer concern is DW won't start, fills with water then drains. Ran diagnostic cycle and found diverter spinning continuously and not finding home. Needs new sump assy.; ordrng 1 W11085683 (pump&motor)"
We serviced a
MAYTAG DISHWASHER
Model MDB8859AWS3
Near Fife, WA 98424
Cejay
Job Details: 09/02/2022
Customer concern is that dishwasher does not power on. 120v to dishwasher. Found open thermal fuse causing dishwasher not to operate. Needs new thermal fuse. Follow up scheduled for 09/08 8-12pm; used 1 W10258275 (BI-METAL THERMAL FUSE) from stock
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6600SW0
Near Tacoma, WA 98405
Cejay
Job Details: 09/02/2022
Customer concern is that washer will run shortly and then will show error F50. Motor and rps resistance checks good. Found faulty main control board. Needs new control board. AHS to supply. Advised customer parts show out of stock and may take time to recive.; ordrng 1 WPW10189966 (Main control)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MTW5840TW0
Near Tacoma, WA 98465
Cejay
Job Details: 09/02/2022
"Customer concern is that washer is not spinning clothes out all the way. Found motor had fallen causing motor not to engage transmission. Motor retainers bent and not unable to properly hold up motor. Needs new motor retainers. Requires Auth.; ordrng 2 WPW10086010 (retainer)s, states that autho needed"
We serviced a
LG WASHER-TOPLOAD
Model WT5101HW
Near Mesquite, TX 75181
Patrick
Job Details: 09/02/2022
Replaced drain hose. Tested unit. All checks good.
We serviced a
GE RANGE
Model CGS980SEM2SS
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 09/02/2022
"Customer concern is that range produces gas smell during operation, and burners are uneven. And Oven temps off. Found build-up on burner bodies, caused by spillover. Cleaned burner bodies and offices. Cycle tested all checks good. Preformed temperature checks of oven in range. Advised customer on importance of adequate venting while cooking to reduce health risks,and smell. Advised customer to monitor and call if issue persists. Collected trip fee via card Payment."
We serviced a
GE REFRIGERATOR
Model TBX23ZGB
Near Garland, TX 75044
Patrick
Job Details: 09/02/2022
Replaced defrost timer. Tested unit. All checks good.
We serviced a
GE COOKTOP
Model ZGU385NSM2SS
Near Lewisville, TX 75067
John
Job Details: 09/02/2022
Customer concern is cooktop not lighting properly. Found front right burner still trying to light until knob is turned to medium setting. Also found center and front left burner continuously seen signal to all burners no matter where the selector knob is positioned. Needs new ignitor harness and new ignitors to fix issue.; ordrng 1 WB18X23942 (range ignition spark) and 4 WB13T10077 (igniter)s
We serviced a
GE DISHWASHER
Model GDT535PSJ2SS
Near Coppell, TX 75019
John
Job Details: 09/02/2022
Customer concern is DW consol panel loose causing start button to remain depressed. Confirmed consol panel broken and needs to be replaced. Follow up scheduled for 8/12 8-12; ordrng 1 WD34X22265 (console cvr graphic)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QS6A
Near Fate, TX 75189
Patrick
Job Details: 09/01/2022
Customer concern unit not cooling. Confirmed. Compressor not compressing. No sciatic pressure in line. Very slight vacuum. Must replace compressor and evaporator. Customer declines repair.
We serviced a
GE DISHWASHER
Model GDF510PSM0SS
Near Oak Point, TX 75068
John
Job Details: 09/01/2022
"Customer concern is DW not heating. Reset TCO, unit now heats. Found heating element warped to the point that the lower spray arm is hitting it and not spinning. Follow up scheduled for 9/8 1-5; ordrng 1 WD05X30298 (Heater)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW2
Near Frisco, TX 75035
John
Job Details: 09/01/2022
Customer concern is washer makes high pitch noise while filling and then unit gets very loud in the spin cycle. Found inlet valve not opening all the way causing high pitch noise. Also found gear case worn and leaking oil causing noise while spinning. Needs new gear case and inlet valve. Follow up scheduled for 9/13 8-12.; ordrng 1 W11393685 (Gearcase) and 1 W11032711 (washer) and 1 W10909670 (nut-spaner) and 1 W11165546 (valve)
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near Plano, TX 75025
Patrick
Job Details: 09/01/2022
"Customer concern, poor wash results. Found middle spray detached from upper rack, mounting clip broken. Must replace. ; ordrng 1 WD21X20309 (Conduit MID BLASTER ASM)"
We serviced a
LG WASHER-TOPLOAD
Model WT7300CV
Near Puyallup, WA 98374
Cejay
Job Details: 09/01/2022
Installed previously ordered panel assembly and main PCB assembly. Tested power and start button multiple times no issues. All checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM2016CW
Near Puyallup, WA 98374
Cameron M.
Job Details: 09/01/2022
Customer concern is that washer makes squealing noise during spin cycle. Found failed tub bearing causing noise during spin cycle. Needs new rear tub asm and basket asm. Advised customer parts show NLA. May take time to receive parts. AHS TO SUPPLY. Requires auth. ; ordrng 1 3045ER0021K (BASKET) and 1 3045ER0023A (TUB OUTER)
We serviced a
GE COOKTOP
Model PGP953SET5SS
Near Frisco, TX 75034
Patrick
Job Details: 09/01/2022
Replaced spark sw harness. Tested unit. All checks good.
We serviced a
GE DISHWASHER
Model GDT580SSF2SS
Near Irving, TX 75063
Patrick
Job Details: 09/01/2022
"Found drain pump leaking at sump connect. Relocated clamp, tested unit, found additional leak at lh door seal. all checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5600AP/A2 01
Near Frisco, TX 75034
John
Job Details: 09/01/2022
Customer concern unit is not draining happens intermittently tested drain pump on spin and drain cycle Check coin catch. Stress tested drain pump and pump fails. Needs new drain pump.; ordrng 1 DC31-00178A (Drain pump motor)
We serviced a
GE DISHWASHER
Model DDT575SSF2SS
Near Plano, TX 75093
John
Job Details: 09/01/2022
Came to install new bezel assy. Found mounting clips broken off of bezel out of the box. Will need new bezel.; ordrng 1 WD34X20146 (bezel & cvr console)
We serviced a
MAYTAG DISHWASHER
Model MDBH950AWW
Near Irving, TX 75063
John
Job Details: 09/01/2022
"Customer concern is DW not cleaning properly. Ran full diagnostic cycle, no issues found. Unit is functioning as designed."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Puyallup, WA 98374
Cameron M.
Job Details: 09/01/2022
Installed previously ordered parts. Cycle tested unit. All checks good
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US 03
Near Tacoma, WA 98422
Cejay
Job Details: 09/01/2022
Installed previously ordered suspension rods cycle tested washer with a load all checks good.
We serviced a
LG DRYER-ELECTRIC
Model DLE2516W
Near Puyallup, WA 98371
Cameron M.
Job Details: 09/01/2022
"Customer concern is that dryer makes noise during operation and multiple cycles to dry clothes. Preformed airflow test, passed (green). Found debris in blower wheel, causing unit to make noise during operation. Cleared debris, cycle tested unit 3x. All checks good. Advised customer on proper loading practices."
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.69822801
Near Orting, WA 98360
Cameron M.
Job Details: 09/01/2022
"Installed previously ordered timer, cycle tested unit. All checks good. Collected payment via check payment. Customer declined to retain old part."
We serviced a
KENMORE DISHWASHER
Model 665.13849K601
Near Lewisville, TX 75067
John
Job Details: 09/01/2022
Customer concern is DW not comming on. When I opened machine a group of Roaches scattered to beneath the sump assy so I closed unit and left. Damage caused by bug infestation and is not covered by warranty.
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ7WW
Near Carrollton, TX 75010
John
Job Details: 09/01/2022
Customer concern is washer cycle select knob unable to select cycle. Unit changes cycle without knob being turned. Unit also unable to connect to NuFi devise. Needs new control board. Follow up scheduled for 9/8 8-12; ordrng 1 WH22X32357 (Control board)
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SSN0WW
Near Dallas, TX 75231
Patrick
Job Details: 09/01/2022
"Customer concern, unit was making strange noise during rinse. Unable to replicate noise. Ran rinse and spin with floor mats. Excessive sudsing, good spin, no noise. Several of our balance error codes. Levels unit. Updated firmware. Ran self clean cycle. All checks good."