We serviced a
KENMORE DRYER-ELECTRIC
Model 110.60222511
Near Dallas, TX 75243
Chris
Job Details: 08/10/2022
"Unit not running on arrival. Heater comes on with no motor movement. Found heating element grounded and running when off. Also thermal fuse open. Replaced element, fuse and drum. Tested. Unit checks good. ; used 1 279838 (ELEMENT,HEATER), and 1 WP3392519 (FUSE-THRML) from stock"
We serviced a
GE DRYER-ELECTRIC
Model GTDS850ED0WS
Near Farmers Branch, TX 75234
John
Job Details: 08/10/2022
"Customer concern is dryer won't start. Found all buttons and knobs on UI responding. When I push start button unit clicks and timer starts but unit doesn't start. Fuses check good, belt tension is good, door switch checks good. Also found NuFi devise unable to operate any components. Needs new control board.; ordrng 1 WE4M549 (Board) and 1 WE04X20529 (platform & board asm)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11066002010
Near Addison, TX 75001
John
Job Details: 08/10/2022
Customer concern is dryer taking too long to dry. Ran vent check and Temp check on unit. Temp check passes. Vent check fails red. Advised Customer that vents will need to be cleaned in order for unit to operate propely.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6700TW1
Near Rockwall, TX 75032
Patrick
Job Details: 08/10/2022
Installed bearing kit. Tested unit. All checks ok
We serviced a
LG DRYER-ELECTRIC
Model DLEX7800WE
Near Puyallup, WA 98374
Cejay
Job Details: 08/10/2022
Customer concern is that dryer does not power on. Found dryer is only receiving 120v. Reset breaker. Unit still missing 120v. Advised customer electrician is needed.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MTW5620TQ2
Near Tacoma, WA 98445
Cameron M.
Job Details: 08/10/2022
Customer concern is that water level selector switch broke off. Found water level selector switch seized causing knob to break off. Needs new switch and knob. Advised customer parts show out of stock. AHS TO SUPPLY. ; ordrng 1 W10339251 (SWITCH-WL) and 1 WPW10110029 (Knob)
We serviced a
GE DRYER-ELECTRIC
Model GFDR485EF1MC
Near Lake Tapps, WA 98391
Cejay
Job Details: 08/10/2022
"Customer concern is that dryer is making noise during operation. Found hole in dryer drum causing noise during operation and has damaged both front support rollers. Also found water line swollen. Needs new drum, front support rollers and water line. Advised customer drum is special order and can not be returned or refunded and shows out of stock and may take time to receive. Customer declined repair at this time"
We serviced a
WHIRLPOOL WALL OVEN
Model RDE2400P2
Near Dallas, TX 75252
Chris
Job Details: 08/10/2022
Replaced thermostat. Tested. Unit checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Coppell, TX 75019
Chris
Job Details: 08/10/2022
Customer concern is unit making loud noise. Found motor pulley stripped on shaft of motor. Need new motor and pulley. ; ordrng 1 WH03X32218 (Pulley) and 1 WH03X29559 (Motor)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB850WQ0
Near Dallas, TX 75227
Patrick
Job Details: 08/10/2022
"Customer concern, dryer takes too long. Moisture builds up inside. Failure air test connected, failed air test disconnected. Found no air through unit discharge, good tumble, good heat. Found thrown blower belt. Drive pulley disengaged from blower shaft. Applied loctite and reassembled. Unit passes air test yellow connected. All checks ok."
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSM1WW
Near Dallas, TX 75243
Patrick
Job Details: 08/10/2022
Costumer not home. Unable to make appointment today. Requests r/s for fri.; O-emld tckt
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 08/10/2022
Customer concern is that dryer does not heat. Preformed airflow test failed (yellow). Found open heating element causing no heat during operation. Needs new element. Installed new element. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Cycle tested unit 3x all checks good advised customer dryer vent duct needs to be cleaned. Also advised customer dryer vent hose needs to be shortened. ; used 1 WP3387747 (ELEMENT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Irving, TX 75062
John
Job Details: 08/10/2022
Installed new adjusters and rail assy. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV50F9A7EVP/A2
Near Dallas, TX 75230
Chris
Job Details: 08/10/2022
Customer concern is unit not drying. Failed airflow test. Took apart vent behind unit. Removed a lot of lint. Replaced heating element assembly. Heating good. Instructed customer if unit still having drying issues it has to be vent issue.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WTW5105HW0
Near Sachse, TX 75048
Chris
Job Details: 08/10/2022
Customer concern is unit making noise during wash. Found squeak noise coming from gearcase. Will need new gearcase. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (drive pulley)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A202
Near Dallas, TX 75208
Patrick
Job Details: 08/10/2022
"Customer concern, lint trap is no good. Found clogged vent in wall. Customer must have vent professionally cleared."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4955HW1
Near Wylie, TX 75098
Chris
Job Details: 08/10/2022
Replaced drive parts. Tested. Unit checks good.
We serviced a
GE DISHWASHER
Model GDF510PSD0SS
Near Irving, TX 75063
John
Job Details: 08/10/2022
Installed new lower rack and spray arm. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Lake Tapps, WA 98391
Cejay
Job Details: 08/10/2022
Installed previously ordered adjusters with clips. Verified functionality of top rack adjusters. All checks good
We serviced a
GE DRYER-ELECTRIC
Model GFD43ESSM0WW
Near Dallas, TX 75252
John
Job Details: 08/10/2022
Installed new top bearing and bearing assy. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Gig Harbor, WA 98329
Cameron M.
Job Details: 08/10/2022
"Customer concern is that dryer drum seal is torn. Found unit in center of garage, not hooked to utilities. Found torn drum seal ,causing noise during operation. Also found failed rear rollers, causing grinding noise during operation. Found drum worn through rear bulkhead, causing noise during operation. Found seized idler pulley causing squealing noise during operation. Needs new drum seal,idler pulley, rollers and shafts,and rear bulkhead. Requires auth. ; ordrng 1 W11135007 (BULKHEAD) and 2 WPW10359272 (SHAFT)s and 4 WPW10512946 (RING)s and 2 WPW10314173 (SUPPORT)s and 1 W10837240 (BRACKET)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW92HEFW0
Near Gig Harbor, WA 98329
Cameron M.
Job Details: 08/10/2022
"Customer concern is that washer produces error codes, Customer replaced pressure switch. Found f3e1(water level system fault). Cycle tested unit via service mode found unit triggered f3e1 and found heavy oversuds conditions in tub. Cleared suds from unit. Cleared suds from pressure hose. Cycle tested unit 3x . Adjusted detergent and water softener settings. All checks good. Advised customer to monitor and call if issue persists. Also Advised customer on regular cleaning intervals. Also advised customer on using high quality detergent."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4900XW0
Near Tacoma, WA 98408
Cameron M.
Job Details: 08/10/2022
"Customer concern is that dryer does not run cycle, unit produced sweet burning smell. Unit not running. Unit disconnected from power and vent system prior to service appointment. Found loose motor connection, causing unit to not start cycle. Reseated connector .cycle tested unit. All checks good. Advised customer to monitor and call if issue persists."
We serviced a
MAYTAG DISHWASHER
Model MDB9150AWS
Near Lakewood, WA 98498
Cameron M.
Job Details: 08/10/2022
"Customer concern is that dishwasher does not wash or drain. unit recently was repaired with new control panel. Found seized wash motor, causing unit to not start and run cycle. Needs new wash motor and related parts. Parts show NLA FAH TO SUPPLY. ; ordrng 1 99002482 (Wash motor) and 1 99002103 (Seal kit) and 1 Wp99002069 (Impeller) and 1 WP910654 (Screw) and 1 912310 (Cutter) and 1 903304 (Drain impeller) and 1 902882 (Pump seal)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5310VQ0
Near Lake Tapps, WA 98391
Cejay
Job Details: 08/10/2022
Installed previously ordered gearcase and agitator. Cycle tested unit all checks good
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW1
Near Bonney Lake, WA 98391
Cejay
Job Details: 08/10/2022
Installed previously ordered slider and gearcase. Cycle tested unit all checks good
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DC4
Near Bonney Lake, WA 98391
Cejay
Job Details: 08/10/2022
Installed previously ordered braket and element. Cycle tested unit all checks good
We serviced a
GE DISHWASHER
Model ZBD6880NOOSS
Near Dallas, TX 75230
John
Job Details: 08/10/2022
Installed new inlet valve and lower rack. All checks good.
We serviced a
LG REFRIGERATOR
Model LSXS26326S/05
Near Mesquite, TX 75150
Chris
Job Details: 08/10/2022
Customer concern is damper on dispenser not closing all the time causing frost build up in ice route. Need new damper. Also ordering bin due to it being stuck and possibly damaged due to ice build up. ; ordrng 1 ABN72938914 (Damper) and 1 AKC73029306 (Ice bin)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model MEDX655DW1
Near Spanaway, WA 98387
Cejay
Job Details: 08/10/2022
"Customer concern is that dryer is not heating. Preformed airflow test pass. Verified 240v to dryer. Found open element causing dryer not to heat. Needs new element. Installed new element, cycle tested dryer all checks good ; used 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
OTHER DISHWASHER
Model FDPC4221AW0A
Near Garland, TX 75043
Chris
Job Details: 08/10/2022
Customer concern is unit not washing. Found unit fills but. Recirc pump not running. Makes buzzing noise and getting 120vac. Need new wash motor. ; O-emld tckt
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UB2A
Near Carrollton, TX 75007
Chris
Job Details: 08/09/2022
Customer concern is unit not draining. Water in unit on arrival. Drained water. Sink filling up when unit drains. Both sinks fill up. Customer needs plumber to clean Sink drain. High looped drain hose to prevent siphoning.
We serviced a
WHIRLPOOL DRYER-GAS
Model WGD6200SW2
Near Carrollton, TX 75006
Chris
Job Details: 08/09/2022
Customer concern is unit not heating. Found flame came in first time calling for heat. Checked vent outside and venting strong. Replaced gas valve coils. Tested. Unit heating good. ; used 1 279834 (2 COIL GAS VALVE SET) from stock
We serviced a
GE DISHWASHER
Model GDT580SSF2SS
Near Irving, TX 75063
Chris
Job Details: 08/09/2022
On arrival unit pulled out 6 inches and water line disconnected. Replaced pump and switch. Tested pump. Pump runs good unable to test due to water disconnected.
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Coppell, TX 75019
Chris
Job Details: 08/09/2022
Customer concern is unit making noise during wash and spin. On arrival unit is uninstalled and in garage. Instructed customer unit needs to be installed for us to diagnose unit. She will call when unit is reinstalled. ; O-emld tckt
We serviced a
GE DRYER-ELECTRIC
Model DJXR433EC3WW
Near Tacoma, WA 98446
Cejay
Job Details: 08/09/2022
"Customer concern is that dryer is making a noise during operation. Found damaged front glides causing noise during operation. Installed previously ordered bearing repair kit, drum sleeve and o-ring. Cycle tested unit all checks good"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641073310
Near Tacoma, WA 98444
Cejay
Job Details: 08/09/2022
Customer concern is that washer Accela wash light illuminates on some cycles. And water is collecting in door boot. Advised customer accela wash light illumination is normal washer function. Found debris build up in door boot causing water retention. Advised customer on running regular cleaning cycles and proper door glass/door seal maintenance.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Irving, TX 75061
John
Job Details: 08/09/2022
Installed new adjusters. Found one of the new adjusters broken and missing the catch inside to lock rack in pace at its highest position. Will need new adjuster.; ordrng 1 WPW10546503 (adjuster)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Dallas, TX 75220
John
Job Details: 08/09/2022
Installed new dispenser. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ2WW
Near Irving, TX 75060
John
Job Details: 08/09/2022
Installed new control board and set personality. All checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHW0
Near Forney, TX 75126
Patrick
Job Details: 08/09/2022
Replaced adjuster and sump assy. Tested unit. All checks good.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HW0
Near Dallas, TX 75253
Patrick
Job Details: 08/09/2022
"Customer concern, unit displaying error code. F8e1, valve failure. f5e2, door lock f5e3, door unlock. Verified pressure to unit from wall. Confirmed minimal filling from cold valve. Hot valve good. Must replace cold inlet solenoid and door lock. R/s for mon 8-15 from 10-2; ordrng 1 W11316256 (Inlet valve) and 1 W11316250 (Lock)"
We serviced a
GE DISHWASHER
Model GDT645SYN2FS
Near Dallas, TX 75243
Patrick
Job Details: 08/09/2022
Replaced ui. Tested unit. All checks good.
We serviced a
GE DISHWASHER
Model GDF570SGF4BB
Near Garland, TX 75043
Patrick
Job Details: 08/09/2022
"Customer concern, leak in kitchen under cabinet. Removed dw and tested. Good fill, good spray, good drain, good fill, good spray, good drain. Good fill, good spray, good drain. No evidence of active leak in dw cabinet. Issue does not seem to lie with dishwasher. ; O-emld tckt"
We serviced a
KENMORE WALL OVEN
Model 79047783402
Near Lewisville, TX 75057
Chris
Job Details: 08/09/2022
Replaced bake element. Tested. Unit checks good.
We serviced a
GE RANGE
Model JGBP90MEH1BC
Near Dallas, TX 75206
John
Job Details: 08/09/2022
"Customer concern is range smells like its leaking while being used. Opened gas line to unit. Sniffer and bubble checked all gas components while under static pressure, no leaks found. Started oven to 250 degrees and sniffer and bubble checked all gas components, no leaks found. Did notice the unit smelling like bunt gas and asked customer if that is what he smelled. Customer advised that it was the same smell but it was stronger when he used it to preheat to 450 degrees. Advised Customer that that smell is normal and it will go away once the oven is preheated. Allowed oven to preheat to 250 to show customer that the smell will dissipate once burner shuts off. All checks good. Machine functioning as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Graham, WA 98338
Cameron M.
Job Details: 08/09/2022
Installed previously ordered sump assembly. Cycle tested unit 3x. All checks good. Left failed part with customer as it caused a water leak.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9550WW10
Near Rockwall, TX 75087
Patrick
Job Details: 08/09/2022
Replaced mcu. Tested unit. All checks good.
We serviced a
GE DISHWASHER
Model GDT695SGJ2BB
Near Rockwall, TX 75087
Patrick
Job Details: 08/09/2022
"Customer concern unit will not power on. Confirmed. Clear 120vac to control. Unable to synch nufi, unable to enter svc mode manually. Must replace ui and/ or main control. Customer ok'd estimate of $562.16; ordrng 1 WD21X24901 (Main control) and 1 WD21X23462 (Ui configured)"
We serviced a
GE DISHWASHER
Model GDP695SSM4SS
Near Heath, TX 75032
Patrick
Job Details: 08/09/2022
"Customer concern, unit not cleaning well, not drying dishes. F97x61 absent heat source. F99x3 min wash temp not met. Both codes active. Found heater warped contacting tub. Must replace heater and tco.; ordrng 1 WD05X24776 (Heater) and 1 WD21X24536 (Ac harness w tco)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11021652020
Near Gig Harbor, WA 98335
Cejay
Job Details: 08/09/2022
"Customer concern is that washer show F8E1 error. Pulled error code via service modeF8E1,F0E3,F1E2,F0E7, manual activation of of cold water valve failed. Voltage shows 120v during activation. Found failed water valve causing washer not to fill. Needs new water valve. Follow up scheduled for 08/15 8-12pm; ordrng 1 W11165546 (valve)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11026922503
Near University Place, WA 98467
Cejay
Job Details: 08/09/2022
"Customer concern is that washer will intermittently not spin out clothes. Cycle tested unit could not reproduce error. Found corroded wires at lid switch potentially causing issue. Also found worn dog agates. Needs new lid switch, timer and dog agates. SHS to supply.; ordrng 1 WP8318084 (SWITCH-LID) and 1 80040 (AGITATOR DOGS) and 1 WP8541110 (TIMER)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF363BTBEUF/A2 01
Near Dallas, TX 75219
John
Job Details: 08/09/2022
Customer concern is washer leaking from door. Found door boot in need of a cleaning and drain holes blocked. Cleared drain holes and advised customer on how to properly clean and maintain door boot. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11021252111
Near Tacoma, WA 98404
Cejay
Job Details: 08/09/2022
"Customer concern is that washer will not start.Cycle tested unit no issues, pulled error codes via service mode. F2E3 mismatched main control and userInterface. voltage checks to main control good. Cleared error. Calibrated washer. Preformed quick overview diagnostic test. Checked for new error codes after tests none. Cycle tested washer with a loadAll checks good. Called sears about mismatched model number but serial is correct. They updated system and said to service the unit.7495770 case number."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF331ANW/XAA
Near Graham, WA 98338
Cameron M.
Job Details: 08/09/2022
"Customer concern is that washer does not drain. During visual inspection found basket making contact with tub and door boot, caused by extensive tub play. Also found failed RPS sensor, causing unit to not spin. Found failed drain pump. Customer declined repair at this time."
We serviced a
GE DRYER-ELECTRIC
Model GFD49ERSK0WW
Near Puyallup, WA 98373
Cameron M.
Job Details: 08/09/2022
"Customer concern is that dryer makes squealing noise during operation. Found dirty rollers, causing noise during operation. Cleaned and lubed rollers, cycle tested unit. All checks good"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV330AEW/XAA
Near Tacoma, WA 98446
Cameron M.
Job Details: 08/09/2022
"Customer concern is that dryer powers but does not tumble. Found broken belt, causing unit to power but not tumble. Needs new belt.. installed belt. Cycle tested unit 3x. All checks good. Unable to preform airflow test. As customer had unit disconnected from vent system.; used 1 6602-001655 (BELT) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Puyallup, WA 98375
Cameron M.
Job Details: 08/09/2022
"Arrived to preform repair, Customer declined repair at this time. Customer also advised Warrenty supervisor, said unit is being put into buyout opinions."
We serviced a
ROPER WASHER-TOPLOAD
Model RTW4516FW2
Near Spanaway, WA 98387
Cameron M.
Job Details: 08/09/2022
Installed previously ordered inlet valve assembly. Cycle tested unit. All checks good. Collected payment via check payment.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8900BC0
Near Rockwall, TX 75087
Chris
Job Details: 08/09/2022
Replaced listed parts. Tested. Unit checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Dallas, TX 75243
John
Job Details: 08/09/2022
Customer concern is washer not starting. Found water supply valves turned off causing unit not to start. Opened vavles and cycle tested unit. All checks good.
We serviced a
KENMORE WALL OVEN
Model 790.48123801
Near Dallas, TX 75287
John
Job Details: 08/09/2022
"Installed new control board. Unit still heating out of range. Found stuck relay on relay board for upper broil element causing unit to continue heating after preheat is finished. Needs new relay board.; ordrng 1 316443910 (board), states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Plano, TX 75025
Chris
Job Details: 08/09/2022
Customer concern is unit not filling with water. Found debris under float switch causing unit not to fill. Removed debris. Unit filling and running good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6700TW1
Near Rockwall, TX 75032
Patrick
Job Details: 08/08/2022
Unable to separate basket from shaft. Must return with basket puller tool. R/s wed 8-10 from 1-5; schdld next appmnt for 8/10 WED 1-5
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW0
Near Rowlett, TX 75088
Patrick
Job Details: 08/08/2022
"Customer concern, unit makes terrible noise when spinning. F0e3, f0e7, confirmed belt slip when accelerating into spin. Replaced drive pulley and belt from truck stock. All checks ok at this time. ; used 1 W11239857 (BELT), and 1 W10721967 (Splutch kit) from stock"
We serviced a
GE DISHWASHER
Model GDF530PGM4WW
Near Carrollton, TX 75007
John
Job Details: 08/08/2022
Customer concern is DW leaking behind drawers next to unit. Found small pin hole in drain hose causing leak. Needs new drain hose. Follow up scheduled for 8/15 1-5.; ordrng 1 WD24X10062 (drain hose)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3 04
Near Allen, TX 75013
Chris
Job Details: 08/08/2022
Customer concern is making loud noise. Found two of the rollers are seized. Also motor is barely starting on its own. Long hum when motor starting. Need new rollers and motor assembly. ; ordrng 1 DC93-00101N (Motor assembly) and 4 DC97-16782E (Support rollers)s
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Graham, WA 98338
Cameron M.
Job Details: 08/08/2022
"Installed previously ordered pump and motor assembly. Cycle tested unit 3x, all checks good."
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ2WW
Near McKinney, TX 75069
Chris
Job Details: 08/08/2022
Customer concern is unit not spinning. Found belt had been tangled in motor shaft. Also ripped speed sensor off motor. Damage to shifter. Need new motor with sensor and shifter. ; ordrng 1 WH49X25375 (1/2 hp motor and nut) and 1 WH12X26329 (sensor speed) and 1 WH01X24180 (drive belt) and 1 WH03X30517 (Speed sensor)
We serviced a
GE COOKTOP
Model PHP9030DJ2BB
Near Frisco, TX 75035
Chris
Job Details: 08/08/2022
Customer concern is glass is cracked on cooktop. Crack going across whole cooktop. Need new glass ; ordrng 1 WB62X26848 (maintop and ui asm)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model GHW9460PL1
Near Tacoma, WA 98422
Cejay
Job Details: 08/08/2022
Customer concern is that washer is not spinning clothes properly. Cycle tested unit with a load ( six towels ) all checks good advised customer on proper loading practices
We serviced a
LG RANGE
Model LDE4415ST/00
Near Fife, WA 98424
Cejay
Job Details: 08/08/2022
Installed previously ordered infinite switch. Cycle tested unit all checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV50F9A7EVP/A2
Near Dallas, TX 75230
John
Job Details: 08/08/2022
Customer concern is Dryer is not getting hot enough. All fuses and element check good. Ran temp check and vent check on unit. Temp check passes. Vent check still red. Advised customer that vents will need to be serviced to avoid risk of future heating problems.
We serviced a
LG DRYER-ELECTRIC
Model DLEX8000V
Near Dallas, TX 75211
John
Job Details: 08/08/2022
Customer concern is that dryer make loud banging when running. Found 3 rollers completely destroyed and the other 3 very worn and sticking. Needs new rollers.; ordrng 6 4581EL3001E (Roller)s
We serviced a
KITCHENAID WALL OVEN
Model KODE307ESS00
Near Plano, TX 75093
Chris
Job Details: 08/08/2022
Replaced cooling fan. Tested. Unit checks good.
We serviced a
FRIGIDAIRE COOKTOP
Model N/A
Near Plano, TX 75024
Chris
Job Details: 08/08/2022
Customer concern is burners not working. Front right and back right burners not lighting. Found both burner heads clogged. Cleaned burners. All burners lighting good. Model serial tag is under cooktop and has oven built in under.
We serviced a
GE DRYER-ELECTRIC
Model GTDP490ED8WS
Near Graham, WA 98338
Cameron M.
Job Details: 08/08/2022
"Customer concern is that dryer makes noise during operation and takes hours to dry clothes. Preformed airflow test, failed (red). Found found failed contacts in timer, causing unit to not advance. Also found worn drum bearing, causing noise during operation. Needs new timer,bearing, duct drum, glides,duct felt,timer.; ordrng 1 WE09X27634 (FELT TRAP DUCT) and 1 WE03X25079 (TOP BEARING) and 2 WE3M52 (GLIDE)s and 2 WE3M51 (GLIDE)s and 1 WE14X25080 (TRAP DUCT ASM) and 1 WE4M527 (TIMER)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED95HEXW1
Near Graham, WA 98338
Cameron M.
Job Details: 08/08/2022
"Customer concern is that dryer makes squealing noise during operation. Found seized idler pulley, causing unit to make squealing noise during operation. Also found worn belt as result of seized idler pulley.needs new idler pulley and belt. Installed new idler pulley and belt. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Cycle tested unit.all checks good.; used 1 W10837240 (BRACKET), and 1 661570V (BELT) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS92EC7AS02
Near Puyallup, WA 98375
Cameron M.
Job Details: 08/08/2022
"Installed previously ordered thermal fuse. Cycle tested unit,all checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Frisco, TX 75034
Chris
Job Details: 08/08/2022
Replaced sump assembly. When testing found drain hose that's connected sump has a pinhole peak. Need new drain hose. ; ordrng 1 WPW10545278 (drain hose)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS2A
Near Tacoma, WA 98418
Cejay
Job Details: 08/08/2022
Customer concern is that dishwasher will leak intermittently. Found worn sweeper seal and splash guards causing dishwasher to leak. Needs new sweeper seal and splash guards. Follow up scheduled for 08/16 10-2pm; ordrng 1 809006501 (gasket) and 1 154701001 (splash shield kit)
We serviced a
SAMSUNG RANGE
Model NE59M4320SG/AA 03
Near Roy, WA 98580
Cameron M.
Job Details: 08/08/2022
"Installed previously ordered infinite switch. Cycle tested unit 3x, all checks good. Collected payment via cash payment"
We serviced a
GE RANGE
Model JS645SL1SS
Near Graham, WA 98338
Cameron M.
Job Details: 08/08/2022
"Customer concern is that range oven set to bake unit will start to heat then cancel cycle. Tested continuity of bake and broil elements, good.Found stuck blb relay. Causing unit to not heat oven and cancel heat cancel. Needs new main board and temp sensor. Follow up visit scheduled for 8/15 1-5.; ordrng 1 WB27X32140 (OVEN CONTROL AND OVERLAY ASM) and 1 WB21X22134 (SENSOR)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA400PJHDWR/AA
Near Tacoma, WA 98407
Cejay
Job Details: 08/08/2022
"Customer concern is that washer is still resetting time during spin cycle. Pulled error code DCX4 multiple OOB errors. Cycle tested unit with a load and reset timer at the 4 minute mark. Needs new sub pcb, hall sensor and user interface. Requires Auth ; ordrng 4 DC97-16350C (ASSY DAMPER)s and 1 DC92-01022B (ASSY PCB SUB) and 1 DC31-00153A (MOTOR BLDC-ASSY HALL SENSOR;), states that autho needed"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MTW5840TW0
Near Tacoma, WA 98465
Cejay
Job Details: 08/08/2022
"Installed previously ordered timer. Timer knob broke during removel of timer. Until still pauses in the middle of cycle and produces smell and noise. Needs new motor, capacitor, coupler and knob. Follow up scheduled for 08/16 8-12pm; ordrng 1 WPW10110033 (knob) and 1 285852A (coupling,motor) and 1 WP661600 (drive motor) and 1 WP8572717 (start capacitor)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Dallas, TX 75211
John
Job Details: 08/08/2022
"Customer concern is DW not cleaning well and lower rack missing wheels. Ran short test cycle. No f codes found. Did find neither wash arm rotating due to debris I holes, also confirmed that all wheels on all 4 corners are missing. Needs new wash arms and lower rack wheels. Follow up scheduled for 8/12 8-12; ordrng 1 WPW10605345 (arm-spray) and 1 W10803178 (arm-spray) and 4 W10195416V (dish rack wheel)s"
We serviced a
KENMORE RANGE
Model NOTAVAILABLE
Near Dallas, TX 75215
John
Job Details: 08/08/2022
Came to service range. Found unit to have been manufactured in the 1950's and no parts available. May need a restoration/antique specialist for service.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE WALL OVEN
Model JT952S0K3SS
Near Dallas, TX 75214
John
Job Details: 08/08/2022
Installed new fan assy. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FXWH2
Near Spanaway, WA 98387
Cejay
Job Details: 08/08/2022
Installed previously ordered diverter motor. Cycle tested unit all checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8500DC4
Near Little Elm, TX 75068
Chris
Job Details: 08/08/2022
Customer concern is unit making loud noise. Found squeak noise coming from pulley. Replaced pulley from truck stock. Tested. Unit checks good. ; used 1 W10837240 (BRACKET) from stock
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50K8600AV/A2
Near Princeton, TX 75407
Chris
Job Details: 08/08/2022
Customer concern is unit leaking. Ran rinse and spin cycle. Saw no leak. Did see signs of water under valve and dispenser. Need new valve and dispenser. ; ordrng 1 DC97-15459G (Valve assembly) and 1 ?DC97-19312A (Assy detergent)
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Wylie, TX 75098
Chris
Job Details: 08/08/2022
Customer concern is unit won't start. Found cracked timer knob. This is preventing timer from turning. Need new knobs. ; ordrng 1 WE01X24552 (knob main asm)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US03
Near Rowlett, TX 75088
Patrick
Job Details: 08/08/2022
"Customer concern, unit fills by itself when not in use. Must replace inlet valve assy. R/s Fri 8-10 from 1-5; ordrng 1 DC97-15459H (Inlet valve assy)"
We serviced a
LG DISHWASHER
Model MISSING
Near Dallas, TX 75228
Patrick
Job Details: 08/08/2022
"Customer concern, unit has no power. Found melted wire nut and power cord. Must replace power cord. R/s for Fri. 8-12 from 10 -2.; ordrng 1 WX09X70910 (Power cord)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM0
Near Plano, TX 75093
John
Job Details: 08/08/2022
Installed new sump assy. All checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050US/AA 03
Near Puyallup, WA 98374
Cameron M.
Job Details: 08/08/2022
"Customer concern is that dishwasher leaks alot of water from right corner ,prior service company replaced wash pump, at that time water came from left side of door. After repair water comes from right side of door. Found oversuds conditions present on right side of door. Found excessive suds in unit during cycle testing. Flushed suds out of unit, cycle tested unit. Found rear manifold damaged and no manifold seal, causing high volume of water to be forced to the door seal, causing water leak. Needs new manifold, seal and tub seal. Follow up visit scheduled for 8/15 8-12 advised customer not to use dishwasher as it leaks. ; ordrng 1 DD62-00068A (Seal) and 1 DD82-01100A (SVC ASSY-DUCT) and 1 DD62-00043A (SVC-SEAL-TUB FRONT;)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE9206AYW
Near Graham, WA 98338
Cejay
Job Details: 08/08/2022
"Customer concern is that dryer is taking long time to dry. Customer has expressed multiple concerns that the dryer is running continuously and is taking long dry times. Recommend replacing element, thermostat, thermistor and timer to resolve issues. Requires Auth follow up scheduled for 08/15 8-12pm; ordrng 1 WP307249 (thermostat) and 1 WP33001624 (timer) and 1 WPY308612 (element) and 1 WP303396 (thrmst-fix)"
We serviced a
FRIGIDAIRE RANGE
Model FFGH3054USD
Near Mesquite, TX 75151
Patrick
Job Details: 08/08/2022
"Customer concern, unit exploded and burned the floor. Found bent frame causing bake oriface to fall out of alignment with burner tube. Resulting in gas leak which caught fire. Must replace heat shield, gas system, and damaged power cord. ; ordrng 1 5304509199 (Power cord) and 1 5304514161 (Back panel main) and 1 316406200 (Heat shield lower) and 1 316031501 (Safety valve) and 1 316404400 (Burner tube) and 1 316489403 (Igniter) and 1 316408706 (Drawer body)"
We serviced a
KENMORE DISHWASHER
Model 58716252402
Near Dallas, TX 75206
Patrick
Job Details: 08/08/2022
"Customer concern, spray arm detached. Confirmed. Found spray arm melted. Must replace. ; ordrng 1 5304517203 (Spray arm)"
We serviced a
GE WALL OVEN
Model JT952S0K3SS
Near Dallas, TX 75214
Patrick
Job Details: 08/08/2022
Tech was assigned as a helper;