We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB400VQ0
Near Bonney Lake, WA 98391
Branden W.
Job Details: 08/25/2021
Customer concern is that dryer makes noise. Found failed idler pulley causing noise. Replaced idler pulley. Vacuumed inside of dryer. All checks ok. ; used 1 WPW10547292 (PULLEY-IDR) from stock
We serviced a
KENMORE WASHER-FRONT LOA
Model 79641072311
Near Dallas, TX 75217
Jacob P.
Job Details: 08/25/2021
"Performed pm check on washer, all checks ok"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE9700AYW
Near Tacoma, WA 98444
Cameron M.
Job Details: 08/25/2021
"Installed previously ordered support, thermostat, bracket, thermistor. Cycle tested unit, all checks good."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11079622800
Near Richardson, TX 75081
Jacob P.
Job Details: 08/24/2021
Performed pm check. All checks ok
We serviced a
SAMSUNG RANGE
Model NX58M6650WS/AA
Near Dallas, TX 75228
Jacob P.
Job Details: 08/24/2021
"Installed previously ordered spark module. Test cycled, all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A3 01
Near Federal Way, WA 98023
Cameron M.
Job Details: 08/24/2021
"Customer concern is that dryer makes squealing noise during operation. Found seized idler pulley, causing unit to make noise during operation. Needs new idler pulley. Installed new idler pulley. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Cycle tested unit 3x, all checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Puyallup, WA 98375
Branden W.
Job Details: 08/24/2021
Customer concern is that washer will not drain and humms. Found debris lodged in drain pump causing no drain and humm. Cleaned pump. Cycle tested. All checks ok.
We serviced a
KENMORE WASHER-FRONT LOA
Model 79641682610
Near Dallas, TX 75254
Jacob P.
Job Details: 08/24/2021
"Performed pm check on washer, all checks ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 08/24/2021
"Customer concern is that dishwasher starts cycle but doesn't drain. Found failed drain pump,causing unit to not drain. Needs new drain pump. Installed new drain pump ,cycle tested 10x all checks good. ; used 1 WPW10348269 (PUMP-DRAIN) from stock"
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Oak Point, TX 75068
Jacob P.
Job Details: 08/24/2021
"Customer concern unit was not starting all the time and loose inside cabinet. Found latch not aligned causing door not to shut. Adjusted the feet and reinstalled the brackets. Adjusted the door latch. Tested all cycles, checked ok."
We serviced a
WHIRLPOOL WASHER-FRONT LOA
Model WFW7590FW0
Near Tacoma, WA 98403
Branden W.
Job Details: 08/24/2021
Installed new drain pump and pressure switch. Cycle tested x3. All checks good.
We serviced a
LG DISHWASHER
Model LDP6809SS
Near Puyallup, WA 98375
Branden W.
Job Details: 08/24/2021
Customer concern is that dishwasher does not power on. Found 120v to main control. Board unresponsive. Performed hard reset on board. Unit powered on. Calibrated. All components operating properly. Advised to call if issue returns. Dishwasher not mounted at time of service.
We serviced a
GE RANGE
Model PS950SF3SS
Near Eatonville, WA 98328
Branden W.
Job Details: 08/24/2021
"Customer concern is that range stopped working and produced error. Plugged unit in to test, unit working as designed. Retrieved errors f760 (chip signal error) and f790 (chip signal error) tested both upper and lower ovens to 350 degrees. Cycled all surface burners numerous times. Unable to reproduce issue at this time. Advised to call if issue returns."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11085081400
Near Roy, WA 98580
Branden W.
Job Details: 08/24/2021
Installed new control board. Cycle tested. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11020372711
Near Spanaway, WA 98387
Cameron M.
Job Details: 08/24/2021
Customer concern is that washer will only spin in express wash cycle. Only error code stored in service mode is f2e1 (ui stuck key) . Cycle tested unit 10x with customer provided load of towels. Was unable to duplicate customer concern. Advised customer to monitor and call if issue persists. Also Advised customer on using a quality detergent. Also advised customer on proper loading practices and running regular cleaning cycles.
We serviced a
ADMIRAL WASHER-TOPLOAD
Model ATW4675YQ1
Near Tacoma, WA 98404
Cameron M.
Job Details: 08/23/2021
"Installed previously ordered gearcase, belt,pulley kit,actuator ,suspension rods. Cycle tested unit 3x, all checks good."
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF520ABP/XAA
Near University Place, WA 98467
Branden W.
Job Details: 08/23/2021
Customer concern is that washer is loud in spin cycle. Found failed rear tub bearings. Needs new rear tub and basket. Declined to repair at this time.
We serviced a
GE OVEN/STOVE
Model PT916SR1SS
Near Plano, TX 75024
Jacob P.
Job Details: 08/23/2021
"Installed previously ordered ducts, vent, cooling fan, control board, console, door seal and light bulbs. Test cycled, all checks ok."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB2510LCC0
Near Orting, WA 98360
Cameron M.
Job Details: 08/23/2021
Installed previously ordered element. Cycle tested unit 3x. All checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80M9550UG/AA
Near Buckley, WA 98321
Branden W.
Job Details: 08/23/2021
Customer concern is that dishwasher doesnotcomplete a cycle and leaks very sporadically. Found error 7C (water wall motor failure) stored. Water wall failure causing dishwasher to stop mid cycle. Replaced water wall. Found no signs of leak from Any internal components. Leveled dishwasher. Cycle tested. All checks good at this time. Advised about using high quality detergent.
We serviced a
GE LAUNDRY CENTER
Model GUD27ESS1MWW
Near Dallas, TX 75211
Jacob P.
Job Details: 08/23/2021
"Customer concern of unit not spinning clothes out. Found belt fallen off of motor. Also found motor not mounted correctly causing belt to fall off. Mounted motor correctly and reattached belt. Test cycled, all checks ok."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Puyallup, WA 98375
Branden W.
Job Details: 08/23/2021
Installed new lid. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11047561602
Near Tacoma, WA 98406
Branden W.
Job Details: 08/23/2021
Installed new door boot. Cycle tested. All checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4800XQ1
Near Sachse, TX 75048
Jacob P.
Job Details: 08/23/2021
"Installed previously ordered timer. Test cycled, all checks ok."
We serviced a
WHIRLPOOL RANGE
Model n/a
Near Tacoma, WA 98498
Branden W.
Job Details: 08/23/2021
No model or serial tag on unit. Customer concern is that burners do not stay lit on lower settings causing gas to be emitted. Found burners will not adjust flame. Needs new gas valves. Unable to source parts with no model information. Advised FAHW about no model or serial. FAHW sent to options department. Auth 153540623
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 01
Near Graham, WA 98338
Cameron M.
Job Details: 08/23/2021
"Customer concern is that dryer does not heat. Preformed airflow test failed (red). Found open heating element, causing unit to not heat during operation. Needs new element. Installed new element. Cleaned and calibrated moisture sensors. Vacuumed inside of dryer. Cycle tested unit 3x, all checks good. Advised customer dryer vent duct needs to be cleaned asap before resuming use of dryer. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW3
Near McKinney, TX 75070
Jacob P.
Job Details: 08/21/2021
"Installed previously ordered console. Test cycled, all checks ok."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GLER341AS2
Near Garland, TX 75043
Jacob P.
Job Details: 08/21/2021
"Customer concern of unit making loud noise. Found rear bearing worn causing noise. Replaced rear bearing. Test cycled, all checks ok. ; used 1 5303281153 (REAR BEARING KIT) from stock"
We serviced a
GE RANGE
Model JS645SL5SS
Near Plano, TX 75023
Jacob P.
Job Details: 08/21/2021
"Installed previously ordered cooling fan and board. Test cycled, all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV350AER/XAA 03
Near Dallas, TX 75243
Jacob P.
Job Details: 08/21/2021
"Customer concern of unit not heating. Found open thermal cut off causing no heat. Also found seized idler pulley. Replaced thermal cut off, hi limit and idler pulley. Test cycled, all checks ok. Ran air flow test, failed. Advised customer that vent from back of dryer to outside needs to be cleaned asap. Collected $75 deductible via cc.; used 1 DC96-00887C (THERMAL CUT-OFF), 1 DC47-00018A (OPERATING THERMOSTAT), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU810SWPU4
Near Plano, TX 75024
Jacob P.
Job Details: 08/20/2021
Customer concern of unit leaking. Found mounting bracket keeping right side of door from closing. Advised customer that this is an installation issue. Unit functioning as designed.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11067092600
Near Tacoma, WA 98445
Branden W.
Job Details: 08/20/2021
Customer concern is that the door does not latch. Repositioned latch. Door latches properly. Advised duct is not hooked up behind dryer.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED87HEDW1
Near Dallas, TX 75219
Jacob P.
Job Details: 08/20/2021
"Customer concern of unit not heating. Found open heating element causing no heat. Replaced heating element. Test cycled, all checks ok. ; used 1 WP8544771 (ELEMENT) from stock"
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF42H5200AP/A2 01
Near Frisco, TX 75035
Jacob P.
Job Details: 08/20/2021
"Customer concern of unit not draining and basket light not working. Advised customer there is no basket light in this unit. Found debris in drain pump filter causing slow drain. Cleaned filter. Test cycled, all checks ok."
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.877217
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 08/20/2021
"Installed previously ordered control board. Cycle tested unit 3x, all checks good."
We serviced a
GE RANGE
Model JGB700BEJ1TS
Near Spanaway, WA 98387
Branden W.
Job Details: 08/20/2021
Installed customer provided gas line. Bubble tested. No leaks. Cycle tested with bake and all burners. All checks good.
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF448AAP/XAA 02
Near Tacoma, WA 98405
Branden W.
Job Details: 08/20/2021
Installed new drain pump assembly. Cycle tested. All checks good.
We serviced a
SAMSUNG WALL OVEN
Model NV51K7770DS/AA
Near Dallas, TX 75230
Jacob P.
Job Details: 08/20/2021
"Installed previously ordered control board and cooling fan. Test cycled, all checks ok."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB855DC3
Near Spanaway, WA 98387
Cameron M.
Job Details: 08/20/2021
Customer concern is that washer makes squealing noise during operation. Cycle tested unit 3x empty found no mechanical issues. Cycle tested unit 10x with customer provided load oftowels. was unable to duplicate customer concern at time of service. Unit operating as designed. Advised customer to monitor and call if issue persists. Also advised customer to take video of issue should it happen.
We serviced a
LG DISHWASHER
Model LDF5678BD
Near Spanaway, WA 98387
Branden W.
Job Details: 08/20/2021
Installed new wash pump. Cycle tested. All checks good.
We serviced a
LG WASHER-TOPLOAD
Model WT7200CW
Near Puyallup, WA 98375
Cameron M.
Job Details: 08/19/2021
"Customer concern is that washer goes out of balance about 7 out of 10 loads. Cycle tested unit empty 3x, no issues found. Cycle 3x with customer provided load of towels. Found no mechanical issues. Found floor under washer flexing, causing unit to walk. Advised customer consult a contractor to stiffen floor."
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Lewisville, TX 75067
Jacob P.
Job Details: 08/19/2021
"Installed previously ordered console and upper spray arm. Test cycled, all checks ok."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB850WQ0
Near Puyallup, WA 98371
Branden W.
Job Details: 08/19/2021
"Customer concern is that dryer does not heat. Found open heating element causing no heat. Replaced element. Vacuumed inside of dryer. Cycle tested. All checks good. Performed airflow test, test failed (red)Advised to have dryer duct cleaned out asap. ; used 1 WP8544771 (ELEMENT) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GTW685BSL1WS
Near Murphy, TX 75094
Jacob P.
Job Details: 08/19/2021
Customer concern of unit not filling. Found no cold water supply to unit. Advised customer that plumber is needed to fix issue. Unit functioning as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB7130AWW
Near Fircrest, WA 98466
Branden W.
Job Details: 08/19/2021
Customer concern is that dishwasher does not have as much pressure causing poor wash results. Found inlet and outlet screens of wash sump clogged causing low pressure. Cleaned screens. Cycle tested. All checks good. Also found airgap leaking when dishwasher drains. Cleaned hose from gap to disposal. Draining properly.
We serviced a
KITCHENAID DISHWASHER
Model KUDC03FVSS4
Near Richardson, TX 75080
Jacob P.
Job Details: 08/19/2021
"Installed previously ordered sump assembly. Test cycled, all checks ok."
We serviced a
KENMORE WASHER-FRONT LOA
Model 11049972601
Near Lakewood, WA 98499
Cameron M.
Job Details: 08/19/2021
"Customer concern is unit does not spin clothes out fully. Cycle tested unit 10x, found no mechanical issue present. Unit operating as designed. Advised customer on regular cleaning intervals."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV220AEW/XAA
Near Irving, TX 75063
Jacob P.
Job Details: 08/19/2021
"Customer concern of unit not heating. Found open heating element causing no heat. Also found seized idler pulley. Replaced heating element and idler pulley. Test cycled, all checks ok. ; used 1 DC93-00634A (IDLER ASSEMBLY), and 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF45R6100AC/US
Near Puyallup, WA 98375
Cameron M.
Job Details: 08/19/2021
"Customer concern is that washer gives of burning/sour smell, minutes after starting a cycle. Found drain hose inserted to far in wall drain. Anchored drain hose at correct 6-8inches in wall drain. Found unit cyphoning water from wall drain pipe producing oder. Found no mechanical issues, unit operating as designed. Advised customer on regular cleaning intervals"
We serviced a
GE WASHER-TOPLOAD
Model GFW450SSM1WW
Near Steilacoom, WA 98388
Cameron M.
Job Details: 08/19/2021
"Customer concern is that washer does not tart cycle, unit will lock then unlock. Found loose wire in wire harness for motor connection on control board, causing unit to not start cycle. Reseated wire in connector and cycle tested unit 3x. All checks good"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Dallas, TX 75217
Jacob P.
Job Details: 08/19/2021
"Customer concern of unit making noise. Found worn right rear roller causing noise. Replaced roller, cleaned and lubed all other rollers. Test cycled, all checks ok. ; used 1 WPW10314173 (DRUM ROLLER) from stock"
We serviced a
GE RANGE
Model JBP23DR2WW
Near Buckley, WA 98321
Branden W.
Job Details: 08/18/2021
Installed new bake element and infinite switch. Cycle tested. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV56H9100EG/A2
Near Puyallup, WA 98374
Cameron M.
Job Details: 08/18/2021
"Customer concern is that dryer does not heat and takes six cycles to dry clothes. Preformed airflow test failed (red). Found kink in dryer vent hose. also Found open thermal cutoff and high limit, causing unit to not heat. Needs new thermal cutoff, high limit thermostat. Installed thermal cutoff and high limit thermostat. Preformed temperature checks, in range. all checks good. Advised customer dryer vent hose needs to be shortened and dryer duct needs to be cleaned asap. Also Advised customer not to use dry till duct is cleaned and hose is shortened. ; used 1 DC47-00018A (OPERATING THERMOSTAT), and 1 DC96-00887C (THERMAL CUT-OFF) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Bonney Lake, WA 98391
Branden W.
Job Details: 08/18/2021
Customer concern is that dishwasher leaks from bottom of door. Cycle tested without and with detergent. Unable to get unit to leak. Only signs of leak is from sud stain on inner door panel. All components check good. Advised to call if issue returns.
We serviced a
GE WASHER-FRONT LOA
Model GFW450SSM1WW
Near Puyallup, WA 98374
Branden W.
Job Details: 08/18/2021
Installed new shocks and hanger. Cycle tested. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Tacoma, WA 98408
Branden W.
Job Details: 08/18/2021
Customer concern is that dishwasher does not clean or finish a cycle. Found F4 E3 (motor not running) and F7 E1 (heater lockout) errors stored. Cycle tested x5. Wash pump operating everything. Ran through diagnostic cycle. All components operating properly at this time. Found spray arms clogged causing poor wash pressure. Cleaned spray arms. All checks good. Advised to call if issue returns.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED49STBW
Near Spanaway, WA 98387
Cameron M.
Job Details: 08/18/2021
"Customer concern is that dryer takes multiple cycles to dry clothes. Preformed airflow test failed (red). Found dryer vent hose kinked causing a portion of airflow restriction. Cleaned and calibrated moisture sensors. Preformed temperature checks, in range. Unit operating as designed. Advised customer dry vent duct needs to be cleaned asap. Also Advised customer not to use dryer until duct cleaning has been done."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11065132410
Near Puyallup, WA 98374
Cameron M.
Job Details: 08/18/2021
"Customer concern is that dryer door switch broke. Found tab broke off door switch, cycle until to not start cycle. Needs new door switch. Installed new door switch, cycle tested unit. All checks good. ; used 1 WPW10569603 (SWITCH-DOR) from stock"
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.6513241
Near Tacoma, WA 98444
Cameron M.
Job Details: 08/17/2021
"Customer concern is that dryer does not heat on any cycle. Preformed airflow test failed (red). Found failed thermal cutoff, causing unit to not heat. Needs new thermal cutoff hight limit and operating thermostat. Installed new thermal cutoff, high limit and operating thermostat. Cleaned and Vacuumed inside of unit. Preformed temperature checks in range. All checks good. Advised customer dryer duct needs to be cleaned asap. Also Advised customer do not use dry till vent is cleaned ; used 1 WP3387134 (THRMST-FIX), and 1 W10900067 (CUTOFF-TML) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7500GW0
Near University Place, WA 98466
Cameron M.
Job Details: 08/16/2021
"Installed previously ordered transmission, cycle tested unit 3x. All checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45H7000AW/A2 02
Near Sumner, WA 98391
Branden W.
Job Details: 08/16/2021
Customer concern is that washer does not drain. Found bread Clip lodged in pump impeller causing no drain. Removed clip. Cycle tested. All checks good. Washer rear panel removed prior to service.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50M7450W/A3
Near Buckley, WA 98321
Branden W.
Job Details: 08/16/2021
No issues found. See previous notes.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K7600EW/A3 01
Near Lakewood, WA 98498
Cameron M.
Job Details: 08/16/2021
"Installed previously ordered drum. Cycle tested unit 3x, all checks good."
We serviced a
KENMORE DISHWASHER
Model 665.13002N511
Near Tacoma, WA 98406
Cameron M.
Job Details: 08/16/2021
"Customer concern is that dishwasher does not drain and occasionally leaves soap residue on dishes. Found no rinse agent in dispenser. Also drainhose kinked at disposal. Also found failed drain pump, causing unit to not drain. Needs new drain pump. Installed new drain pump, cycle tested unit 10x. All checks good. Advised customer on using rinse agent for better wash results. ; used 1 WPW10348269 (PUMP-DRAIN) from stock"
We serviced a
GE DISHWASHER
Model GDT665SSN2SS
Near Lewisville, TX 75056
Jacob P.
Job Details: 08/13/2021
"Installed previously ordered upper rack assembly. Test cycled, all checks ok."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5500XW0
Near Puyallup, WA 98374
Branden W.
Job Details: 08/13/2021
Installed new inlet housing assembly. Cycle tested. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW0
Near Graham, WA 98338
Branden W.
Job Details: 08/13/2021
Customer concern is that washer will intermittently trip circuit breaker. Cycle tested washer through various cycles with and without a load. Ran full amp load test. Only drawing max amps of 7.6 while under full power draw. No heater on this model. Found no wiring issues. Found no issues with washer at this time. Advised to have electrician check breaker for possible premature tripping.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US 03
Near Spanaway, WA 98387
Branden W.
Job Details: 08/13/2021
"Customer concern is that washer will leak when deep fill is selected. Cycle tested empty and with a load in heavy duty, quick wash and rinse and spin with deep fill option on. Unable to reproduce issue at this time. Advised to monitor and call if issue returns. Also advised water heater leaking. Collected 75.00 deductible via card."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Puyallup, WA 98374
Branden W.
Job Details: 08/13/2021
Customer concern is that washer did not spin properly on last use. Retrieved F0 E4 (water temp too high for final spin) and F0 E3 (overloaded) found water hoses reversed causing hot water in final rinse causing F0 E4 error. Reversed fill hoses at wall. Cycle tested empty and with customer provided load. Found no mechanical issues with washer. Advised about overloading and out of balance condition.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW2
Near Farmers Branch, TX 75234
Jacob P.
Job Details: 08/13/2021
"Customer concern of unit not completing cycle. Found long fill error stored. Found debris in cold water inlet screen causing long fill. Cleaned debris. Test cycled, all checks ok."
We serviced a
FRIGIDAIRE RANGE
Model LGEF3043KFF
Near Dallas, TX 75225
Jacob P.
Job Details: 08/13/2021
"Installed previously ordered surface element. Test cycled, all checks ok."
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.696228
Near Spanaway, WA 98387
Cameron M.
Job Details: 08/13/2021
"Customer concern is that dryer does not start cycle. Found open thermal fuse and failed operating thermostat. Needs new thermal fuse and operating thermostat. Preformed airflow test failed (red), preformed temperature checks, in range. Advised customer DO NOT USE DRYER, UNTIL DRYER DUCT IS CLEANED. ; used 1 WP3387134 (THRMST-FIX), and 1 WP3392519 (FUSE-THRML) from stock"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022352511
Near Dallas, TX 75243
Jacob P.
Job Details: 08/13/2021
"Performed pm check on washer, all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV331AEW/XAA
Near Irving, TX 75063
Jacob P.
Job Details: 08/13/2021
"Customer concern of vent detached from back of dryer. Secured vent to dryer. Test cycled, all checks ok."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA40J3000AW/AA
Near Puyallup, WA 98375
Branden W.
Job Details: 08/13/2021
Customer concern is that washer has debris in it. Unable to remove washplate for cleaning without damage. Drain hose at proper depth in wall drain. Advised to run clean cycle regularly to eliminate any build up.
We serviced a
MAYTAG WASHER-FRONT LOA
Model MHW5100DW0
Near Dallas, TX 75252
Jacob P.
Job Details: 08/13/2021
"Customer concern of unit not powering on. Found power shut off to unit. Turned power on. Ran unit through automatic diagnostic test, all checks ok."
We serviced a
GE WASHER-TOPLOAD
Model GTW685BSL1WS
Near Murphy, TX 75094
Jacob P.
Job Details: 08/12/2021
"Installed previously ordered inlet valve. Test cycled, all checks ok."
We serviced a
LG WASHER-TOPLOAD
Model WT1201CV
Near McKinney, TX 75071
Jacob P.
Job Details: 08/12/2021
"Customer concern of unit leaking. Found drain hose too far out of wall causing unit to drain onto floor. Secured drain hose at proper depth. Test cycled, all checks ok."
We serviced a
GE DISHWASHER
Model GDF645SGN3WW
Near Forney, TX 75126
Jacob P.
Job Details: 08/12/2021
"Customer concern of unit not heating. Found wire to heating element unplugged causing no heat. Plugged heating element in. Test cycled, all checks ok."
We serviced a
LG DRYER-ELECTRIC
Model DLE7177RM
Near Puyallup, WA 98373
Cameron M.
Job Details: 08/12/2021
"Customer concern is that dryer does not heat. Preformed airflow test failed (red). Found open high-limit, causing unit to not heat. Needs new high limit. Installed new high limit. Preformed temperature checks with vent off , in range . All checks good. Advised customer dryer duct needs to be cleaned asap, before regular usage continues to prevent further issues. ; used 1 6931EL3003D (THERMOSTAT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Tacoma, WA 98422
Branden W.
Job Details: 08/12/2021
Installed new spray arms and turbidity sensor. Cycle tested. All checks good. Advised to run sink until water is hot before starting dishwasher for best results.
We serviced a
SAMSUNG DISHWASHERS
Model DW80J3020US/AA
Near Puyallup, WA 98375
Branden W.
Job Details: 08/12/2021
Customer concern is that dishwasher is not mounted and top rack falls down. Recounted dishwasher and reinstalled upper rack on track. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV50K8600EV/43 01
Near Puyallup, WA 98373
Branden W.
Job Details: 08/12/2021
"Customer concern is that dryer does not start. Found failed idler pulley caused belt to come off causing unit to not start. Also found failed drum roller. Replaced idler pulley and roller. Vacuumed inside of dryer. Cycle tested. All checks ok. ; used 1 DC97-16782A (DRUM ROLLER), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50M7450AW/A4
Near Buckley, WA 98321
Cameron M.
Job Details: 08/12/2021
"Customer concern is that washer is from bottom of unit and will repeatedly fill and go out of balance. Cycle tested unit 3x empty on quick wash. Cycle tested unit with customer provided load of towels. Was unable to duplicate customer concern, Advised customer to monitor and call if issue persists."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5600XW0
Near Lakewood, WA 98498
Branden W.
Job Details: 08/12/2021
Customer concern is that dryer takes multiple cycles to dry. Found lint screen housing clogged with lint. Vacuumed inside of dryer and housing. Performed airflow test. Test failed (yellow) advised to have duct from floor to outside cleaned. Cycle tested temperatures. Temps in range at 175 on high. Cleaned and calibrated moisture sensors. Dryer operating as designed.
We serviced a
GE DRYER-ELECTRIC
Model GTD45EASJ2WS
Near Garland, TX 75040
Jacob P.
Job Details: 08/12/2021
"Customer concern that unit made loud noise when starting dryer. Started dryer, no noise. Checked for debris in glide bearing, all clear. Removed debris from under baffles. Leveled unit. Test cycled again, unable to replicate issue. Unit functioning as designed at time of service."
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN1WW
Near Garland, TX 75040
Jacob P.
Job Details: 08/12/2021
"Customer concern of unit making grinding noise at end of cycle. Test cycled unit, unable to replicate issue. Cleaned oil and debris from pulley. Test cycled drain pump, clutch transmission and motor, all checks ok. Leveled unit. Unit functioning as designed at time of service."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11028902790
Near Garland, TX 75040
Jacob P.
Job Details: 08/12/2021
"Customer concern of unit not draining or spinning. Found broken lid switch causing no drain or spin. Replaced lid switch. Test cycled, all checks ok. ; used 1 WP3949238 (SWITCH-LID) from stock"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model LTE5243DQ6
Near Tacoma, WA 98409
Cameron M.
Job Details: 08/12/2021
"Installed previously ordered timer. Cycle tested unit, all checks good."
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS5
Near Graham, WA 98338
Branden W.
Job Details: 08/12/2021
"Customer concern is that dishwasher leaks a lot of water from both sides of door. Found lower spray arm and housing allowing pressurized water to leak at support causing water wave towards door causing leak. Needs new spray arm, support, seal and cap. Declined to repair at this time."
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031USAA 00
Near Puyallup, WA 98371
Cameron M.
Job Details: 08/12/2021
"Customer concern is that dishwasher start leaking around front corners of unit , now unit alarms and does not start cycle. Cycle tested unit 15x was unable to duplicate customer concern. Advised customer to monitor and call if issue persists."
We serviced a
LG WASHER-TOPLOAD
Model WT7700HVA/01
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 08/11/2021
"Customer concern is that washer top is starting to rust and corrode around bleach dispenser and inner lip on washer top at seam between case and water top. Found rust surrounding bleach dispenser. Causing powder coat to bubble and peal around dispenser. Needs new cover.Called Lowes repair support for Auth, Lowes declined repair due to being outside of three years of purchase date."
We serviced a
GE WASHER-FRONT LOA
Model GFW550SSN0WW
Near Dallas, TX 75248
Jacob P.
Job Details: 08/11/2021
"Customer concern of unit tearing clothes. Found debris stuck in basket lip snagging clothes. Removed debris. Test cycled, all checks ok."
We serviced a
FRIGIDAIRE RANGE
Model FPGH3077RFE
Near Dallas, TX 75244
Jacob P.
Job Details: 08/11/2021
"Installed previously ordered relay board and UI board. Test cycled, all checks ok."
We serviced a
MAYTAG WASHER-FRONT LOA
Model MHW3505FW0
Near Fircrest, WA 98466
Cameron M.
Job Details: 08/11/2021
"Customer concern is that washer started leaking from rear left corner after preforming self clean cycle. Found evidence of over suds condition, causing unit to leak. Cycle tested unit 3x found no mechanical issues. Unit operating as designed. Advised customer on regular clean cycle intervals ."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW1
Near Puyallup, WA 98373
Cameron M.
Job Details: 08/11/2021
Customer concern is that dryer takes multiple cycles to dry clothes. Preformed airflow test passed (green). Preformed temperature checks in range. Cleaned and calibrated moisture sensors. Found no mechanical issues at time of service. Unit operating as designed.
We serviced a
GE RANGE
Model JB860SJ3SS
Near Puyallup, WA 98373
Branden W.
Job Details: 08/11/2021
"Customer concern is that after power cycle at breaker, range does not operate any elements. Found only 120vac supplied to range at wall plug. Reset breaker for range several times. Still only 120v. Advised an electrician is needed to restore 240v to range."
We serviced a
FRIGIDAIRE DISHWASHER
Model FPHD2485NF1A
Near McKinney, TX 75071
Jacob P.
Job Details: 08/11/2021
"Customer concern of unit not starting. Advised customer door must be open to select and start cycles. Instructed customer on proper operation of machine, all checks ok."
We serviced a
LG DISHWASHER
Model LDT5678ST
Near Tacoma, WA 98408
Branden W.
Job Details: 08/11/2021
Installed new door latch. Cycle tested. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Dallas, TX 75217
Jacob P.
Job Details: 08/11/2021
"Customer concern of dryer making squealing noise. Found seized idler pulley causing noise. Replaced idler pulley. Test cycled, all checks ok. ; used 1 279640 (PULLEY,IDLER) from stock"