Service History 41 - RPS Appliance Repair

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV448AEP/XAA

Near Plano, TX 75093

John

Job Details: 02/16/2023

"Customer concern is dryer not heating. Confirmed no heat. Found open element and frayed belt. Replaced element and belt from truck stock. All checks good.; used 1 6602-001655 (BELT), and 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8127LC0

Near Mesquite, TX 75181

Patrick

Job Details: 02/16/2023

"Customer concern, unit won't agitate. Good agitate on service mode. Ran heavy duty towels cycle under load. ; ordrng 1 W11510463 (Control)"

We serviced a

GE WASHER-TOPLOAD

Model GTW460ASJ9WW

Near Dallas, TX 75223

Patrick

Job Details: 02/16/2023

Replaced lid lock. Tested unit. Good spin. Good unlock. All checks good

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8040DW1

Near Dallas, TX 75219

Patrick

Job Details: 02/16/2023

"Customer concern, lid broken, not draining. Confirmed. Pump hums but does not pump. F9e1 error code. Cleared water from unit. Found broken drain impeller. Must space drain pump and lid. ; ordrng 1 W11101059 (Lid) and 1 W10876600 (Drain pump)"

We serviced a

LG DISHWASHER

Model LDP6810SS

Near Spanaway, WA 98387

Cejay

Job Details: 02/16/2023

Customer concern is dishwasher is making a noise during operation. Found stripped wash motor causing noise durring operation. Needs new wash motor. Installed SQT provided wash motor. Cycle tested dishwasher all checks good.

We serviced a

GE WASHER-FRONTLOAD

Model GFW550SSN0WW

Near Carrollton, TX 75007

John

Job Details: 02/16/2023

Installed new control board and door lock. Set board to personality 2. All checks good.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5000AW/A2

Near Carrollton, TX 75007

Lane

Job Details: 02/16/2023

Customer stated washer won't wash or spin. Performed diagnostics foumd faulty lower harness and mcu board. Washer has motor fault code intermittently. Control panel had faded preventing legibility of cycle selection.; ordrng 1 DC92-01531B (Inverter control) and 1 DC93-00476B (Harness) and 1 DC97-18107E (Control panel)

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW6120HW0

Near Irving, TX 75038

John

Job Details: 02/16/2023

"Customer concern is washer will not power on. Confirmed proper voltage to control board. When I removed consol to checks control board and UI, found large amount of Roach debris. Advised Customer that warranty company won't cover damage caused by bug infestation."

We serviced a

GE WASHER-TOPLOAD

Model GTW490ACJ5WS

Near Irving, TX 75062

Patrick

Job Details: 02/16/2023

"Replaced transmission, pulley, belt, and inlet valve. Tested unit. All checks good"

We serviced a

MAYTAG DISHWASHER

Model MDB9100AWQ

Near Mesquite, TX 75149

Patrick

Job Details: 02/16/2023

"Customer concern, unit not filling. Found corroded float switch. Leaking door gasket. ; ordrng 1 WP99002560 (Sw water level control) and 1 WP99002363 (Float) and 1 6-912656 (Bracket and lever) and 1 WP902894 (Gasket)"

We serviced a

GE DISHWASHER

Model GDT645SGN0WW

Near Tacoma, WA 98499

Cameron M.

Job Details: 02/16/2023

Customer concern is that dishwasher starts cycle runs approximately 5-10 minutes then unit powers down. Cycle tested unit 20x found factory drain hose connected to restrictive hose causing unit to not drain at correct rate of flow. Unit operating as designed. Advised customer plumber needed to correct plumbing errors

We serviced a

LG DISHWASHER

Model LDF5545SS

Near South Hill, WA 98375

Cameron M.

Job Details: 02/16/2023

"Customer concern is that dishwasher produces burning electrical smell. Customer advised spouse replaced main pcb, restored power and unit continued to produce smell and smoke under unit. Unit not mounted at time of service. Visually inspected main pcb and surrounding components. Found sorted and melted wash pump and power supply connector, causing burning smell and smoke. Needs new wire harness and wash motor. Advised customer unable to test unit, passable further issue may arise after initial repair. Customer declined repair at this time. Collected 95.00 trip fee +tax via card Payment."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Puyallup, WA 98375

Cameron M.

Job Details: 02/16/2023

"Customer concern is that dishwasher leaks alot of soaking multiple towels. During initial inspection found door contacting right side of tub due to being un-level. Cycle tested unit 10x Found debris clogging water ports of lower spray arm, causing spray arm to not rotate during wash cycle. Found no active leaks. Found active oversuds conditions present. Flushed suds out of unit. Leveled unit. Tested unit again verified ports rotation of lower spray arm,causing water to be directed to bottom of door during wash cycle. Needs new spray arm. Advised customer on using high quality detergent for best wash results. Follow up visit scheduled for 2/23 8-12; ordrng 1 W10837249 (SPRAY ARM LOWER)"

We serviced a

GE DISHWASHER

Model GDF520PGJ6WW

Near Dallas, TX 75243

John

Job Details: 02/16/2023

Customer concern DW not coming on. Verified incoming voltage good. Found UI recieving proper voltage 13.5 VDC yet unresponsive. Needs new UI board. AHS to supply parts.; ordrng 1 WD21X31899 (Configured UI)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV48H7400EW/A2 02

Near Dallas, TX 75240

John

Job Details: 02/16/2023

Installed new drum. All checks good.

We serviced a

KENMORE WASHER-FRONTLOAD

Model 79641002610

Near South Hill, WA 98374

Cejay

Job Details: 02/16/2023

"Installed prwviously ordered main PCB, cycle tested washer all checks good. Advised customer if washer is used to wash a full load, dry cycle load must be significantly reduced, advised customer dryer is not designed to be operated as a traditional dryer. Advised customer PCB is the only component that would affect customer original concern."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8040DW2

Near Puyallup, WA 98372

Cejay

Job Details: 02/16/2023

"Installed previously ordered gearcase. Preforme calibration cycle, cycle tested washer with a load, noise eleminated, verified with customer. All checks good."

We serviced a

SPEED QUEEN WASHER-TOPLOAD

Model AWNE9RSN116TW01

Near Lake Tapps, WA 98391

Cejay

Job Details: 02/16/2023

"Customer concern is that washer is making a noise during the spin cycle and is shaking. Verified washer is level. Found signs of belt slipping on drive pully. Spin test could not replicate noise. Cycle tested washer with a load could not replicate noise or belt slipping, noise most likly caused by overloading maching. Advised customer on proper loading practices. All checks good. No mechanical or component failures at time of service."

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW5630HC1

Near Puyallup, WA 98372

Cejay

Job Details: 02/16/2023

Customer concern is washer will not start display says LOCK. Found washer UI child control lock on causing customer concern. Disabled UI lock. Cycle tested washer. Over suds condition present. Advised customer on using high quality and running regular cleaning cycles. All checks good no mechanical or component failures at time of service.

We serviced a

JENN-AIR RANGE

Model JDS9865DP23

Near Orting, WA 98360

Cameron M.

Job Details: 02/16/2023

"Customer concern is that right front burner intermittently does not ignite, oven temperatures off. Cycle tested surface burners 10? found no mechanical defects at time of service. Preformed temperature checks in oven, in range. Unit operating as designed. Advised customer to monitor and call if issue persists"

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060US/AA00

Near Carrollton, TX 75007

Lane

Job Details: 02/16/2023

Replaced sensor with new control. Performed multiple function and leak tests after repair. Dishwasher had no fault codes and performed full function test at time of service.

We serviced a

KENMORE DRYER-ELECTRIC

Model 110.676226

Near Richardson, TX 75081

John

Job Details: 02/16/2023

Installed new push to start switch. All checks good.

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW75HEFW0

Near Graham, WA 98338

Cejay

Job Details: 02/16/2023

"Customer concern is that washer dose not spin only slow spins. Pulled error codes, F8E3. Cleared error, cycle tested washer with a load. No issues. Advised customer on proper loading practices and using high quality dedergent. Also advised customer on running regular cleaning cycles. No mechanical or componenet failures at time of service."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM3

Near Lewisville, TX 75067

Lane

Job Details: 02/16/2023

Customer stated water leaks when dishwasher runs. Performed diagnostics found plumbing backed up causing leak out of air gap. Secondary hose running to disposal is kinked and needs replacing. Dishwasher functions correctly plumbing needs to be corrected.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM0

Near The Colony, TX 75056

Lane

Job Details: 02/16/2023

Replaced sump assembly and performed multiple function and leak tests after repair. All functions checked good at time of service.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5100VQ0

Near Carrollton, TX 75007

Lane

Job Details: 02/16/2023

Replaced lid switch with harness. Performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

AMANA WASHER-TOPLOAD

Model NTW4516FW3

Near Dallas, TX 75210

Patrick

Job Details: 02/15/2023

Hot water valve in wall will not turn off. Customer must replace/ repair valve before washer can be repaired. ; O-emld tckt

We serviced a

KENMORE DRYER-ELECTRIC

Model 11066924501

Near Carrollton, TX 75007

Lane

Job Details: 02/15/2023

Customer stated dryer won't start tumbling sometimes. Performed multiple function tests. Dryer vent did have buildup causing some airflow issues but dryer started every time without issue. Advised customer to wait until problem becomes more consistent for diagnostics to be performed.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED9200SQ0

Near Graham, WA 98338

Cejay

Job Details: 02/15/2023

Customer concern is that dryer dose not start and dose not power on. Upon arrival dryer was removed from wall and top was off. Found dryer only receiving 120v. Reset breaker to dryer is now getting 240v. But outlet is damaged causing loose connection. Also found 3 wire plug damaged. Advised customer electrian is needed for outlet issue.

We serviced a

KENMORE DISHWASHER

Model 665.13973K017

Near Carrollton, TX 75006

John

Job Details: 02/15/2023

Installed new control panel. All checks good.

We serviced a

KITCHENAID RANGE

Model KSDG950ESS3

Near Puyallup, WA 98372

Cameron M.

Job Details: 02/15/2023

"Customer concern is that downdraft fan makes noise during operation. Found loose fasteners, causing wind turbulence and noise during operation. Tightened fasteners. Cycle tested unit 10x all checks good."

We serviced a

LG WASHER-FRONTLOAD

Model WM3670HWA

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 02/15/2023

Installed previously ordered pcb assembly and door lock. Cycle tested unit. All checks good

We serviced a

GE DISHWASHER

Model GDF530PGM0BB

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 02/15/2023

"Installed previously ordered main board, cycle tested unit. All checks good"

We serviced a

MAYTAG DISHWASHER

Model MDB4709PAQ0

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 02/15/2023

Installed previously ordered dispenser and main control. Cycle tested unit. All checks good

We serviced a

SAMSUNG RANGE

Model NE59J7630SS/AA01

Near Dallas, TX 75231

Patrick

Job Details: 02/15/2023

"Customer concern, unit making loud noise during preheat. Confirmed. Found worn connection fan motor bearing and damaged fan blade. Replaced from preorder. Tested unit. All checks good."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE50R5400V/A3

Near Tacoma, WA 98444

Cejay

Job Details: 02/15/2023

"Installed previously ordered main PCB, cycle tested dryer and preformed airflow test pass. All checks good."

We serviced a

GE DISHWASHER

Model PDW9980N00SS

Near Dallas, TX 75205

Patrick

Job Details: 02/15/2023

"Customer concern, unit not draining, keypad not changing cycle. Cleared drain, confirmed keypad inop. Must replace. Part listed as NLA.; ordrng 1 WD34X11158 (Keypad)"

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MAH5500BWQ

Near Tacoma, WA 98446

Cejay

Job Details: 02/15/2023

Customer concern is that washer smells and sounds like water is still inside tub. Advised customer water sound is 100% normal as it is part of the balance ring inside the washer. Also advised customer on running regular cleaning cycles and leaving the door open after each cycle to prevent mold on door seal. Cycle tested washer to verify all functions are operating as designed. No mechanical or component failures at time of service.

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW5620HW2

Near Rockwall, TX 75087

John

Job Details: 02/15/2023

"Customer concern is washer making squeeling sound while spinning. Ran full service cycle, no noises detected. Load tested unit with 4 towels, no noises or issues found. Unit functioning as designed."

We serviced a

ELECTROLUX WALL OVEN

Model EW30EW65GSA

Near Lewisville, TX 75067

Lane

Job Details: 02/15/2023

Installed new fan and performed multiple function tests after repair. Both ovens heated with no fault codes displayed.

We serviced a

SAMSUNG DISHWASHER

Model DMT400RHS/XAA

Near Coppell, TX 75019

Lane

Job Details: 02/15/2023

Installed new control and water level switch. Dishwasher now has new problems that weren't existing prior to board replacement. Control needs to be reorderd with new supply valve.; ordrng 1 DE92-02256C (Main pcb) and 1 DD62-00084A (Water valve)

We serviced a

GE DISHWASHER

Model PDW8680N20SS

Near Dallas, TX 75248

Lane

Job Details: 02/15/2023

Customers sink is backing up after average minutes causing water to fill dishwasher. Ran dishwasher drain hose in a high loop to help prevent flow back. Customer still needs a plumber.; O-emld tckt

We serviced a

GE RANGE

Model JS250DF2BB

Near Carrollton, TX 75007

Lane

Job Details: 02/15/2023

Replaced receptacle burner and switch. All functions checked good at time of service.

We serviced a

KITCHENAID DISHWASHER

Model KDFE304DSS0

Near Puyallup, WA 98372

Cejay

Job Details: 02/15/2023

Imstalled previously ordered sump and motor assebly and rinse aid cap. Cycle tested dishwasher verified no leaks. Over suds condition present. Advised customer on using high quality dedergent and running regular cleaning cycles.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6100AC/US 03

Near Buckley, WA 98321

Cameron M.

Job Details: 02/15/2023

"Installed previously ordered drain pump assembly, cycle tested unit all checks good"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6100AC/US 03

Near Puyallup, WA 98374

Cejay

Job Details: 02/15/2023

"Installed previously ordered door lock, cycle tested washer all checks good. Advised customer on proper loading practices."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MED5630HC0

Near Mesquite, TX 75149

Patrick

Job Details: 02/15/2023

Replaced console. Tested unit. All checks good.

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.25132411

Near Orting, WA 98360

Cameron M.

Job Details: 02/15/2023

"Customer concern is that washer produces squealing noise during spin and agitation. Cycle tested unit via service mode, found stripped motor. Causing unit to not agitate and spin. Needs new motor,cam and belt. Customer declined repair at this time. Collected 95.00 trip fee +tax via"

We serviced a

GE DISHWASHER

Model GDF530PGM0BB

Near Orting, WA 98360

Cejay

Job Details: 02/15/2023

"Installed previously ordered drain pump and main control, cycle tested dishwasher unit failed to drain. Found debris blocking check valve causing unit not to drain, removed debris cycle tested dishwasher, all checks good."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC565FW1

Near Puyallup, WA 98375

Cejay

Job Details: 02/15/2023

"Customer concern is that washer is still making noise durring agitation. No new error codes. Found worn cam pully causing play in pully, causing belt to fall. Needs new cam pully and gearcase. Inspected agitator good. Requires Auth. ; ordrng 1 W11454734 (GEARCASE), used 1 W10721967 (CAM) from stock"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45K6200EZ/A3 01

Near McKinney, TX 75070

Lane

Job Details: 02/15/2023

"Installed heater and Performed multiple function tests. All functions checked good at time service, Customer needs breaker replaced for dryer.."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE45T3400P/A3

Near Dallas, TX 75252

John

Job Details: 02/15/2023

Customer cocnern is dryer taking multiple cycles to dry clothes. Ran vent and temp check. Vent fails RED. Advised Customer that vents will need to be cleaned in order to avoid further heating issues. All other checks good.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6100AW/US

Near Carrollton, TX 75007

John

Job Details: 02/15/2023

Customer concern is washer leaking from front left corner about every 2-3 loads. Cycle tested unit and found dispenser housing to be loose and not sealing against front panel causing water to leak down front of unit and pool in drain pump access panel untill it's full and then leak onto floor. Must replace dispenser housing. Unit is stacked. Customer advised that he will be home to assist in removing the dryer to access top of washer or he will have it moved before hand.; ordrng 1 DC97-21472A (Dispenser housing assy) and 1 Oversizeshipping (Oversize shipping)

We serviced a

KENMORE WASHER-TOPLOAD

Model 11020982991

Near Plano, TX 75093

John

Job Details: 02/14/2023

"Customer concern is washer making a loud noise while spinning. Found motor coupler disintegrated cause noise. Replaced coupler from truck stock. All checks good.; used 1 285753A (COUPLING,MOTOR) from stock"

We serviced a

KENMORE WASHER-TOPLOAD

Model 11028812790

Near Carrollton, TX 75007

Lane

Job Details: 02/14/2023

Customer stated washer stops at rinse and will not advance. Preformed diagnostics found faulty lid switch. Replaced switch and performed function test after repair. All functions checked good at time of service. ; used 1 WP3949238 (Lid switch) from stock

We serviced a

LG WASHER-FRONTLOAD

Model WM2688HWM

Near Saint Paul, TX 75098

John

Job Details: 02/14/2023

"Customer concern is washer giving a 'water unavailable' randomly. Ran full test cycle and found unit giving error for water unavailable. Checked service valves, no issue. Needs new inlet valves.; ordrng 1 5220FR2006H (Inlet valve single) and 1 5220FR2008F (Inlet valve quadruple)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Dallas, TX 75205

Lane

Job Details: 02/14/2023

Customer stated dishwasher leaks water. Performed diagnostics found sump assembly leaking. All other functions checked good at time of service. Advised customer to not use dishwasher until repaired.; ordrng 1 W11085683 (Pump&motor)

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.20022011

Near Heath, TX 75032

Patrick

Job Details: 02/14/2023

Replaced lid lock. Tested unit. All checks good.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDX655DW

Near Rockwall, TX 75032

Patrick

Job Details: 02/14/2023

"Customer concern, unit runs but will not heat. Unit passed air test. Found hi limit thermostat unplugged. Corrected. Tested unit. All checks good."

We serviced a

GE DRYER-ELECTRIC

Model EED5600G2WW

Near Puyallup, WA 98374

Cejay

Job Details: 02/14/2023

"Installed previously ordered heater assembly, trap duct assembly, bearing repair kit and customer provided lint screen. Preformed airflow test failed (red). Advised customer dryer vents need service before resuming operation of dryer. Customer signed airflow acknowledgement."

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW7000AW0

Near Irving, TX 75063

Lane

Job Details: 02/14/2023

Customer m stated washer gives error message and won't drain. Performed diagnostics found drain pump motor windings open. Replaced drain pump and performed multiple leak and function tests.; ordrng 1 4681EA2001T (Motor assy pump)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5000EW/A3 03

Near Puyallup, WA 98375

Cameron M.

Job Details: 02/14/2023

"Vent disconnected prior to repair visit. Customer concern is that dryer does not tumble. Found failed idler pulley, causing belt switch trip. Resulting in unit not running cycle. Also found failed drum support, causing noise during operation. Needs new drum support and idler pulley. Installed new idler pulley and rear roller. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Cycle tested unit. All checks good. Unable to test airflow for unit as vent hose disconnected. Advised customer not to use unit unit adequately hooked up to venting. ; used 1 DC97-16782A (DRUM ROLLER), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"

We serviced a

KENMORE WASHER-TOPLOAD

Model 11020722990

Near Sachse, TX 75048

John

Job Details: 02/14/2023

"Customer concern is washer will not drain. Found missing lid switch and strike causing unit to not drain or spin. Also found jumper wire previously installed by someone else that caused connector and main harness wires to melt. Needs new main harness, lid switch and strike. AHS to supply parts.; ordrng 1 357141 (Strike) and 1 WP3949238 (switch-lid) and 1 3953943 (Wire harness)"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDC465HW0

Near Rowlett, TX 75089

John

Job Details: 02/14/2023

"Customer concern is dryer not heating. Conformed dryer not heating. Found open element causing no heat condition. Replaced element from truck stock. All checks good.; used 1 279838 (ELEMENT,HEATER) from stock"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV458AGP/XAA

Near Irving, TX 75038

Lane

Job Details: 02/14/2023

Customer stated after last repair dryer takes long time to dry but is producing heat. Preformed diagnostics found dryer vent restricted causing issues. All dryer functions check good at time of service. Customer needs vent corrected.

We serviced a

FRIGIDAIRE RANGE

Model JP3030DJ3BB

Near Irving, TX 75038

Lane

Job Details: 02/14/2023

Customer stated right front burner stopped working after it was recently repaired. Found connector shorted damaging switch and burner.. Other three burners working correctly at time of service.; ordrng 1 WB30T10136 (Burner) and 1 WB24X22341 (Switch)

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model n/a

Near Dallas, TX 75204

Lane

Job Details: 02/14/2023

Unable to reach customer to gain access to building. Secured door requires access code. ; snapped 1 QuickPics

We serviced a

ESTATE DRYER-ELECTRIC

Model EED44COWQ0

Near Mesquite, TX 75149

Patrick

Job Details: 02/14/2023

"Customer concern, unit will not turn off. Good power to timer, no turn. Found broken pts switch. Must replace. ; ordrng 1 WPW10185970 (Timer) and 1 WP3977456 (Pts sw)"

We serviced a

GE DISHWASHER

Model DDT595SSJ2SS

Near Spanaway, WA 98387

Cejay

Job Details: 02/14/2023

"Upon arrival customer states vent bezzel fell off agian after previous vist and u it did not leak when bezel was on. Seperated door panels to ensure proper installation of bezel. Cycle tested dishwasher began at 2:15 , no leaks. Advised customer to monitor dishwasher and to call if bezel continues to fall off."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Spanaway, WA 98387

Cejay

Job Details: 02/14/2023

"Customer concern is dishwasher is leaking from left corner of door.verified unit is not leaking from previous repair. Cycle test begain at 12:54pm. Found clogs in upper spray arm causing arm not to rotate. Removed debris and continued cycle test. After 30 minutes of cycle test could not replicate leak, possible clog in spray arm causing irregular water spray causing leak. Advised customer on running regular dishwasher clean cycles. All checks good."

We serviced a

AMANA DISHWASHER

Model ADB1600AWB1

Near Tacoma, WA 98444

Cejay

Job Details: 02/14/2023

"Customer concern is that dishwasher ran for over an hour. Prefromed service dianostic cycle. No stored error codes. All dishwasher functions operational. Advised customer dishwasher can run up to 3 1/2 hours depending on cycle on cycle options selected, refered customer to owners manual under diswasher care guide. No mechanical or componet failures at time of service. All checks good."

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Puyallup, WA 98372

Cejay

Job Details: 02/14/2023

"Customer concern is that oven and burner are not heating up properly is not heating up properly. No stored error codes. Found RF burner not heating past 350?F, found LR burner heats up extremely slow. Continuity of bake and broil elements good. Temp prob in range at 1.082 K ohms. Confirmed 240v to range. Preformed temp check at 425?F oven maintains set temp in range with standard deviation. Needs new RF and LR infinte switches. Follow up scheduled for 02/24 10-2pm; ordrng 1 WP3149400 (switch-inf) and 1 WP3149404 (switch-inf)"

We serviced a

GE DISHWASHER

Model GDT655SSJ4SS

Near Tacoma, WA 98445

Cejay

Job Details: 02/14/2023

"Installed previously ordered wash pump. Cycle tested unit for leaks, all checks good."

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.27092603

Near Dallas, TX 75204

Lane

Job Details: 02/14/2023

Customer stated washer gets out of balance shows fault code and is vary loud when spinning. Performed diagnostics found tub bearing failed leaking water onto motor assembly damaging motor and control board. Suspension is warn out causing out of balance conditions. Tub bearing with motor assembly suspention and control need to bereplaced.. ; ordrng 1 W10820048 (Suspension) and 1 WPW10189966 (Control) and 1 WPW10419333 (Stater) and 1 280146 (Rotor) and 1 W10435302 (Bearing kit) and 1 Needrpssensornotseenonpartsbreakdown (Rps sensor)

We serviced a

GE WASHER-TOPLOAD

Model GTW465ASN1WW

Near Mesquite, TX 75150

John

Job Details: 02/14/2023

"Customer concern is washer not spinning fast enough to remove all of the water from clothes. Ran drain and spin with NuFi, unit cannon reach full spin. Found belt worn and slipping in pulley. Cleaned pulley and replaced belt. All checks good.; used 1 WH01X27538 (BELT DRIVE) from stock"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW6230HW0

Near Mesquite, TX 75150

Patrick

Job Details: 02/14/2023

"Customer concern, unit makes noise at beginning of cycle. Ran quick wash under load. Cycle ended abruptly after 30s. Found gearcase leaking oil, bearing failed. Dampers squeeking. Must replace. ; ordrng 1 W11396716 (Damper set) and 1 W11449840 (Gearcase)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV520AEP/XAA

Near Graham, WA 98338

Cameron M.

Job Details: 02/14/2023

"Customer concern is that dryer vent duct was dislodged from previous service call. Remounted ducting, all checks good."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB850YW1

Near Orting, WA 98360

Cameron M.

Job Details: 02/14/2023

"Customer concern is that washer produces clunking noise and produces f51 error. Cycle tested unit, found loose rotor, causing clunking noise during operation and production of f51 motor error. Also found failed tub bearing causing noise during spin cycle. Found unit leaking from tub seal during operation. Needs new bearing kit. Customer declined repair at this time. Collected 95.00 trip fee +tax via"

We serviced a

LG DISHWASHER

Model LDS5540ST

Near Sumner, WA 98391

Cameron M.

Job Details: 02/14/2023

"Customer concern is that dishwasher produces NE errors, not finishing cycle. Verified power to vario motor. Verified motor does not move when command signal is sent to motor. Needs new motor and switch. Follow up visit scheduled for 2/21 8-12; ordrng 1 EBF64375202 ((SWITCH,MICRO)) and 1 4681ED3001D (MOTOR ASSEMBLY,AC,STEPPING))"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDX655DW1

Near Spanaway, WA 98387

Cejay

Job Details: 02/14/2023

"Customer concern is that dryer is not heating. Preformed airflow test pass. Confirmed 240v to dryer. Found open element causing dryer not to heat, needs new element. Installed new element. Cycle tested dryer all checks good. ; used 1 279838 (ELEMENT,HEATER) from stock"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE45T3400P/A3

Near Puyallup, WA 98374

Cameron M.

Job Details: 02/14/2023

"Customer concern is that dryer produces DC error, does not start cycle. Found open door switch, causing unit to not recognize door is closed. Also found multiple tears in vent hose,causing unit to vent to inside home. Needs Needs new door switch. Installed new door switch cycle tested ,all checks good. Advised customer on step to correct vent..customer declined to retain old part collected payment via debit card"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB855DC3

Near Tacoma, WA 98445

Cameron M.

Job Details: 02/14/2023

"Customer concern is that washer lid broke. Found broken lid causing unit to not start cycle. Needs new lid. Installed new lid .cycle tested unit 3x, all checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance"

We serviced a

LG WASHER-FRONTLOAD

Model WM2240CW

Near Tacoma, WA 98444

Cameron M.

Job Details: 02/14/2023

"Customer concern is that washer leaks water from rear left. Cycle tested unit. found leaking fill hoses,causing water to pool over time on floor at rear of unit. Found leaking inlet valves causing water to pool under unit. Found oversuds conditions present from rear vent, causing water pooling behind unit. Needs new inlet valves and fill hoses. Customer declined repair at this time. Collected 95.00 trip fee +tax via card Payment."

We serviced a

WHIRLPOOL DISHWASHER

Model DU810SWPU4

Near Spanaway, WA 98387

Cejay

Job Details: 02/13/2023

Installed previously ordered protector. Cycle tested dishwasher all checks good.

We serviced a

KENMORE DRYER-ELECTRIC

Model 11064872400

Near Puyallup, WA 98372

Cejay

Job Details: 02/13/2023

"Customer concern is that dryer is not heating. Found broken door switch upon arrival. Found open element causing dryer not to heat, needs new element and door switch. Installed new element and door switch, prefor,ed airflow test failed (yellow) advised customer dryer vents need service. All checks good.; used 1 WP3387747 (ELEMENT), and 1 WP3406107 (SWITCH-DOR) from stock"

We serviced a

SAMSUNG RANGE

Model NE59N6630SS/AA

Near Bonney Lake, WA 98391

Cejay

Job Details: 02/13/2023

Customer concern is range display is flickering. Found LED display corrupted causing display to flicker. Needs new LED display. Follow up scheduled for 02/21 1-5pm; ordrng 1 DG07-01005A (LED DISPLAY)

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model 11087511702

Near Puyallup, WA 98374

Cejay

Job Details: 02/13/2023

"Customer concern is that dryer is making a noise during operation. Upon arrival UI start button is missing. Found failed Idler pully wheel and belt causing noise durring operation, needs new belt and idler wheel. Installed new idler pully wheel and belt, cleaned and lubricated all support wheels. Cycle tested dryer, noise eliminated. Prefor,ed airflow test failed (yellow) advised customer dryer vents need service. All checks good. ; used 1 661570V (BELT), and 1 279640 (PULLEY,IDLER) from stock"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE45R6100P/A3

Near Orting, WA 98360

Cejay

Job Details: 02/13/2023

"Customer concern is that dryer is not heating. Preformed airflow test failed (red). Found open thermal cutoff causing dryer not to heat. Needs new thermal cutoff and high limit thermostat. Installed new high limit and thermal cutoff. Cycle tested dryer, unit is not operating as designed. Advised customer dryer vents need service befor resuming normal operation of dryer. Customer signed airflow acknowledgement; used 1 DC47-00018A (OPERATING THERMOSTAT), and 1 DC96-00887C (THERMAL CUT-OFF) from stock"

We serviced a

KENMORE RANGE

Model 91194492992

Near Tacoma, WA 98404

Cejay

Job Details: 02/13/2023

"Installed previously ordered LF and RF imfinite switches, cycle tested burners, burners are now operational. All chexks good. Customer unavailable for signature"

We serviced a

SAMSUNG RANGE

Model NE59R4321SS

Near Graham, WA 98338

Cejay

Job Details: 02/13/2023

Installed previously ordered terminal block and customer provided power cord. Cycle tested all unit functions. All checks good.

We serviced a

GE WALL OVEN

Model JK3800SH5SS

Near Carrollton, TX 75006

Lane

Job Details: 02/13/2023

Customer stated door just fell open. Preformed diagnostics found door hinges failed causing loss of tension on door. Door needs to be replaced.; ordrng 1 WB56X32645 (Door) and 1 Specialorderpartcharge

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDC215EW1

Near Fife, WA 98424

Cameron M.

Job Details: 02/13/2023

"Installed previously ordered door switch and timer, cycle tested unit. All checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model 665.13159K701

Near Fircrest, WA 98466

Cameron M.

Job Details: 02/13/2023

"Customer concern is that dishwasher does not drain, leaking water from door. Also door falls unrestricted. During initial inspection found droken door cables, causing door to fall unrestricted. Cycle tested unit, found stripped drain pump impeller, causing unit to not drain. Also found unit leaking from multiple points. First locations of leak is from pressure switch, due to unit not being level. Also found worn door seal causing leak from bottom of door. Also found torn sweeper seal, causing leak from bottom of door. Found clogging spray arms causing poor wash quality. Needs new door seal, sweeper seal, link kit, drain pump and upper and lower spray arms. Advised customer parts show out of stock may take time to get parts. AHS TO SUPPLY. ; ordrng 1 WPW10077883 (SWEEPER SEAL) and 1 W11196317 (DOOR SEAL) and 1 8194001 (LINK) and 1 WPW10348269 (DRAIN PUMP) and 1 WPW10195598 (SPRAY ARM LOWER) and 1 W11219717 (SPRAY ARM UPPER)"

We serviced a

SAMSUNG RANGE

Model NE63A6511SS/AA

Near Tacoma, WA 98409

Cameron M.

Job Details: 02/13/2023

"Customer concern is that range glass top is cracked. Found cracked glass top, causing inability to use front left burner. Needs new glass top. Requires auth. ; ordrng 1 DG94-01301B (ASSY FRAME COOK TOP), O-SMS tckt"

We serviced a

GE DISHWASHER

Model GDP695SSM5SS

Near DuPont, WA 98327

Cameron M.

Job Details: 02/13/2023

"Customer concern is that dishwasher does not power on and start cycle. Verified power supply voltage to unit, good 120v supply. Verified power supply voltage to user interface, good 13.33vdc. Needs new user interface. Installed new user interface. Cycle tested unit, all checks good."

We serviced a

GE RANGE

Model J314001HT

Near University Place, WA 98467

Cameron M.

Job Details: 02/13/2023

Installed previously ordered element and surface burner.cycle tested unit 3x. All checks good

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.26882500

Near Tacoma, WA 98498

Cameron M.

Job Details: 02/13/2023

"Customer concern is that washer leaks a lot of water during operation. Cycle tested unit 10x, found no mechanical defects at time of service.advised customer to monitor and record video if possible. And call if issue persists advised customer on using high quality detergent."

We serviced a

LG WASHER-FRONTLOAD

Model WM4000HWA/01

Near Tacoma, WA 98498

Cameron M.

Job Details: 02/13/2023

"Customer concern is that washer produces sud error and not washing properly. Cycle tested unit via service mode, found no active errors stored. Found no mechanical defects. Cycle tested unit via normal wash cycle with customer provided load of towels. Found no mechanical defects at time of service. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance. Advised customer on proper loading practices."

We serviced a

KENMORE WASHER-TOPLOAD

Model 11029822800

Near Coppell, TX 75019

Lane

Job Details: 02/13/2023

Installed new sensor switch and performed multiple fill and cycle advancement tests. All functions checked good at time of service.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW6230HW1

Near Dallas, TX 75220

Lane

Job Details: 02/13/2023

Customer stated washer shakes alot. Preformed diagnostics found suspension faulty causing issues. All other functions checked good at time of service. ; ordrng 1 W11396716 (Suspension)