We serviced a
GE WASHER-FRONTLOAD
Model WHDVH660HWW
Near Forney, TX 75126
Patrick
Job Details:
08/05/2022
Replaced control and inlet valve. Tested unit. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA52M7750AW/A4
Near Lewisville, TX 75067
John
Job Details:
08/05/2022
Customer concern is water coming into washer when not in use. Confirmed unit filling while not in use. Needs new inlet valves. Follow up scheduled for 8/12 1-5.; ordrng 1 DC97-15459G (Inlet valve assy.)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA400PJHDWR/AA
Near Tacoma, WA 98407
Cejay
Job Details:
08/05/2022
"Installed previously ordered assembly clutch and main pcb, cycle tested washer on spin cycle all checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6200EZ/A3 01
Near Eatonville, WA 98328
Cameron M.
Job Details:
08/05/2022
"Customer concern is that dryer makes squealing noise during operation. Found seized idler pulley, causing unit to make noise during operation. Needs new idler pulley. Installed new idler pulley. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit, all checks good. Preformed airflow test, passed (green). Collected payment via debit card. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTPQ4
Near Tacoma, WA 98409
Cameron M.
Job Details:
08/05/2022
"Customer concern is that dishwasher door does not latch. Found Door strike disengaged from frame ,causing unit to not latch and start cycle. Recounted strike. Cycle tested unit 10x. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals."
We serviced a
LG WASHER-TOPLOAD
Model WT1201CV
Near University Place, WA 98467
Cejay
Job Details:
08/05/2022
Installed AHS supplied main control. Washer still shows DE. Called AHS Auth number 250DMLI.
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ8WW
Near Dallas, TX 75204
Patrick
Job Details:
08/05/2022
"Customer concern, door latch broken. Confirmed. Replaced from truck stock. Tested unit. All checks good; used 1 WH08X32697 (Lid lock) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6300W/A3
Near Dallas, TX 75225
Patrick
Job Details:
08/05/2022
"Customer concern, unit makes rattling sound during use. Tested empty, no noise. Tested under load, no noise. Unable to induce failure. All checks good"
We serviced a
MAYTAG DISHWASHER
Model MDBH955AWS
Near Lakewood, WA 98498
Cejay
Job Details:
08/05/2022
Customer concern is that dishwasher is leaking. Found leak coming from worn door seal. Needs new door seal. Advised customer parts show discontinued and may take time to recive. AHS to supply. ; ordrng 1 WP99002588 (seal- door)
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA
Near Dallas, TX 75243
Patrick
Job Details:
08/05/2022
Replaced drain pump. Unit. All checks good.
We serviced a
AMANA WASHER-FRONTLOAD
Model NFW5800HW0
Near Garland, TX 75044
Patrick
Job Details:
08/05/2022
Removed stock from drain pump. Tested unit. All checks
We serviced a
GE DISHWASHER
Model GDWF160V40SS
Near Lewisville, TX 75067
John
Job Details:
08/05/2022
"Customer concern is DW doesn't start. Found all light on UI working and buttons responding. Verified voltage to control board. Found no voltage leaving control board, causing unit not to start. Needs new control board. Follow up scheduled for 8/12 10-2; ordrng 1 WD21X10440 (module control asm)"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW6630HW0
Near Princeton, TX 75407
Chris
Job Details:
08/05/2022
Customer concern is unit not draining. Found impeller on pump damaged due to debris being wedged in pump. Need new drain pump. ; ordrng 1 W11458345 (Pump)
We serviced a
GE WASHER-TOPLOAD
Model GTWP1000M2WW
Near Roy, WA 98580
Cejay
Job Details:
08/05/2022
"Customer concern is that washer is leaking and is not spinning. Found failed transmission causing noise during operation and leak. Found failed motor causing basket not to spin. counter weight has fallen and hardware is no where to be seen. Unit needs new shaft,motor, counter weight screw and mounting bracket, tub bearing, tub seal and tub washer. Requires Auth ; ordrng 1 WH38X10017 (washing machine shaf) and 1 WH20X10093 (washing machine moto) and 1 WH02X10235 (scr 1/4-20 b hxw 3.9) and 1 WH49X20708 (washing machine coun) and 1 WH2X1198 (washer tub bearing) and 1 WH02X10383 (washing machine tub) and 1 WH2X1197 (washer tub bearing)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near University Place, WA 98466
Cameron M.
Job Details:
08/05/2022
"Customer concern is that dishwasher leaks a little water during operation, and door does not close properly. Found unit un-level, causing door to not close properly. Leveled unit. Cycle tested unit 5x , found no mechanical defects at time of service.advised customer to monitor and call if issue persists. Also Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals"
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near University Place, WA 98466
Cameron M.
Job Details:
08/05/2022
"Installed previously ordered parts, cycle tested unit. All checks good."
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Princeton, TX 75407
Chris
Job Details:
08/05/2022
Customer concern is unit leaking. Ran unit. Found no sign of leak. Unit brand new. Customer only ran it the one time. Customer will monitor unit.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45T3200AWA3
Near Allen, TX 75002
Chris
Job Details:
08/05/2022
Customer concern is unit not heating. Found open heating element. Replaced element assembly from truck stock. Tested. Unit checks good. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near The Colony, TX 75056
Chris
Job Details:
08/05/2022
Replaced icemaker and emitter. Cycled and filled good.
We serviced a
WHIRLPOOL RANGE
Model KGRS303BSS1
Near Dallas, TX 75252
Chris
Job Details:
08/05/2022
Replaced ignitor and bulb. Bulb ordered had different part in box. Tested. Unit checks good. ; used 1 8009 (LIGHT BULB) from stock
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Sumner, WA 98390
Cameron M.
Job Details:
08/05/2022
"Customer concern is that washer produces noise during spin cycle. Cycle tested unit Found stuck inlet valves, causing unit to not fill at proper rate. Also found failed transmission, causing unit to make noise during spin cycle. Needs new hot and cold inlet valves and transmission,agitator and screw. Advised customer part need authorization , unable to schedule repair at this time Requires auth ; ordrng 1 W11550891 (AGITATOR) and 1 W11393685 (GEARCASE) and 1 W11165546 (VALVE)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11086572500
Near Plano, TX 75093
Chris
Job Details:
08/05/2022
Customer concern is unit not drying. Failed airflow test. Unit is heating good. Customer will need to have the vent cleaned. Also all 3 baffles were broken off. Holes in drum where baffles are screwed in are all opened up. Need new drum. ; ordrng 1 W10865330 (drum)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF50K7500AV/A2 11
Near Lewisville, TX 75067
John
Job Details:
08/05/2022
Installed new inlet valves. All checks good.
We serviced a
WHIRLPOOL COOKTOP
Model G7CE3034XB00
Near Graham, WA 98338
Cejay
Job Details:
08/05/2022
Customer concern is that cooktop is cracked and dual RF burner does not work. Chipped glass from impact and glass edge. Found failed RF burner. Needs new glass top and RF burner. Requires Auth Requires second tech. AHS to supply.; ordrng 1 W10365132 (COOKTOP) and 1 W11171119 (elmnt-surf)
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11042922200
Near Tacoma, WA 98444
Cejay
Job Details:
08/05/2022
"Customer concern is that washer is not draining and is leaking from door. Found clogged drain trap causing unit not to drain. Found debris on door glass causing leak. Removed clog from drain, cleaned door glass, cycle tested unit all checks."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADW0
Near Puyallup, WA 98375
Cameron M.
Job Details:
08/05/2022
"Customer concern is that dishwasher leaks alot of water. Cycle tested unit Found lower spray arm separating at ends, causing unit to leak from bottom of door during operation. Also found diverter assembly leaking heavily. Causing large volume of standing water under unit. Leaks also caused floor to warp. Needs new sump assembly and lower spray arm. Customer declined repair at this time. Collected 95.00 trip fee via check payment"
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Coppell, TX 75019
John
Job Details:
08/05/2022
Installed new vent cover. All checks good.
We serviced a
WHIRLPOOL DRYER-GAS
Model WGD6200SW2
Near Carrollton, TX 75006
John
Job Details:
08/05/2022
Installed new idler pulley and belt. All checks good.
We serviced a
GE DISHWASHER
Model PDT760SSF0SS
Near Farmers Branch, TX 75244
John
Job Details:
08/05/2022
Installed new control board. Unit still not filling. Found faulty flood switch causing no fill. Replaced flood switch from truck stock.all checks good.; used 1 WD21X10519 (SWITCH FLOOD) from stock
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA456DRHDWR/AA 01
Near Dallas, TX 75238
Chris
Job Details:
08/05/2022
Replaced dampers. Tested. Unit checks good.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW4200BW1
Near Garland, TX 75040
Chris
Job Details:
08/05/2022
Customer concern is unit spinning. Found drain pump clogged with debris. Cleaned pump. Tested. Unit checks good.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MVWX600BW0
Near Garland, TX 75043
Chris
Job Details:
08/05/2022
Replaced gearcase. Tested. Unit checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Rowlett, TX 75089
Patrick
Job Details:
08/05/2022
"Customer concern, poor washability. F6e4, float sw open, f6e1 low/ no water. Removed chunk of plastic from float sw. All checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE254EBL1
Near Graham, WA 98338
Cameron M.
Job Details:
08/05/2022
"Installed previously ordered adjusters and upper and lower spray arms. Cycle tested unit, all checks good"
We serviced a
KITCHENAID DISHWASHER
Model KUDP02CRBS1
Near Dallas, TX 75252
John
Job Details:
08/04/2022
"Came to install new inlet valve. When I asked if the new water line had been installed the customer stated that the plumber came and spent less than 5 minutes there and informed the customer that the issue was with the high loop. The plumber removed the high loop that was already there and re installed it. He did not do anything with the water line. I advised Customer as to why the high loop would not be the issue because the inlet vavle is leaking. Water line and supply valve will need to be replaced before inlet valve can be replaced.; O-emld tckt , states that autho needed"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DC4
Near Bonney Lake, WA 98391
Cejay
Job Details:
08/04/2022
Customer concern is that dryer is not heating and is making a noise during operation. preformed airflow test failed (yellow) found open element causing dryer not to heat also found failed idler pully causing noise during operation. Vacuumed excess lint from dryer cabinet. Cleaned and lubed all five support rollers. Needs new element and idler pully. Advised customer dryer vent needs service.Follow up scheduled for 08/10 8-12; ordrng 1 WP3387747 (ELEMENT) and 1 W10837240 (BRACKET)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Dallas, TX 75220
Patrick
Job Details:
08/04/2022
"Customer concern, soap dispenser not opening. Must replace dispenser. ; ordrng 1 W10861000 (Dispenser)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5310VQ0
Near Lake Tapps, WA 98391
Cejay
Job Details:
08/04/2022
"Customer concern is that bolt to agitator came out and agitator fell apart. Screw will no longer thread into transmission shaft. Need new gearcase, agitator and screw. Follow up scheduled for 08/10 8-12pm; ordrng 1 WP358237 (screw) and 1 285565 (agitator assy,comp) and 1 3360629 (gear case)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW1
Near Bonney Lake, WA 98391
Cejay
Job Details:
08/04/2022
Customer concern is that washer is making a noise during operation. Found leaking transmission causing noise during operation. Needs new transmission and slider. Follow up scheduled for 08/10 8-12pm.; ordrng 1 W10811956 (GEARCASE) and 1 W10734521 (SLIDER)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED6620HW0
Near Sumner, WA 98390
Cejay
Job Details:
08/04/2022
Customer concern is that dryer is making a noise during operation. Preformed airflow test pass. Found failed idler pully causing noise during operation needs new idler pully. Installed new idler pully. Cleaned and lubed LF roller. Vacuumed excess lint from dryer cabinet. Cycle tested unit all checks good.; used 1 W10837240 (BRACKET) from stock
We serviced a
GE DRYER-ELECTRIC
Model GTD45EASJ0WS
Near Plano, TX 75023
John
Job Details:
08/04/2022
Installed new door. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48H7400EW/A2 01
Near Sumner, WA 98390
Cejay
Job Details:
08/04/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (yellow) found open element causing dryer not to heat. Needs new element. Installed new element. Cleaned and lubed RR support roller and both front support rollers. Cycle tested unit all checks good. Advised customer dryer vents needs service.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7600AC/US 01
Near Tacoma, WA 98404
Cameron M.
Job Details:
08/04/2022
"Customer concern is that washer produces ub, goes out of balance with all different size loads. Cold fill seems hot. Noise as though something is loose. Found hot and cold water connections reversed, causing unit to fill with hot water on cold setting. Also found worn suspension rods, causing unit to not balance properly. Corrected hot and cold supply. Cycle tested unit, found no other mechanical defects. Needs new suspension rods. Follow up visit scheduled for 8/12 1-5; ordrng 4 DC97-16350V (ASSY DAMPER)s, O-SMS tckt"
We serviced a
GE WASHER-FRONTLOAD
Model GTW460ASJ6WW
Near Dallas, TX 75220
Patrick
Job Details:
08/04/2022
"Customer concern, unit dripping constantly into tub. Replaced valve from truck stock. Tested unit. All checks good. ; used 1 WH13X26535 (Inlet valve) from stock"
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SPM1DG
Near Frisco, TX 75034
Chris
Job Details:
08/04/2022
Replaced drain pump. Tested. Unit checks good
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS4
Near Frisco, TX 75034
Chris
Job Details:
08/04/2022
Replaced sump assembly. Tested. Unit checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG/AA 01
Near Lakewood, WA 98499
Cejay
Job Details:
08/04/2022
Installed previously ordered water vane. Cycle tested unit all checks good.
We serviced a
LG WASHER-TOPLOAD
Model WT7100CW
Near Tacoma, WA 98444
Cameron M.
Job Details:
08/04/2022
"Customer concern is that washer makes noise during operation. Cycle tested unit empty, found noise during drain portion of cycle. Found debris in drain pump. Cleared debris, cycle tested unit with customer provided load of towels. All checks good. Advised customer on ensuring nothing in in pockets when starting load of wash."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Graham, WA 98338
Cameron M.
Job Details:
08/04/2022
"Arrived to install sump assembly, found unit cavity at high risk of damage to floor and counter. Advised customer unit will need to be made accessible for return visit. Follow up visit scheduled for 8/8 1-5 ; schdld next appmnt for 8/8 MON 1-5"
We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA01
Near Dallas, TX 75214
Patrick
Job Details:
08/04/2022
"Customer concern, has smell while baking. Found faulty bake igniter. Replaced from truck stock; used 1 Wb13k21 (Igniter) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3
Near Dallas, TX 75206
Patrick
Job Details:
08/04/2022
"Customer concern, unit not drying. Air test passed yellow. Replaced element from truck stock. Tested unit. All checks good. ; used 1 DC97-14486A (Element) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSQ9600LW0
Near Dallas, TX 75218
Patrick
Job Details:
08/04/2022
"Customer concern, unit intermittently not spinning. Found unit not functioning at certain portions of different cycles. Unit operates all functions at other portions. Bad contacts in timer. Must replace timer and lid switch. ; ordrng 1 WP3954071 (Timer) and 1 WP8054980 (Lid sw)"
Near Dallas, TX 75218
Patrick
Job Details:
08/04/2022
Unit is Thermador. Our company does not service this brand. Customer must have different svc company complete repair. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE DISHWASHER
Model GSD2100V55WW
Near Graham, WA 98338
Cameron M.
Job Details:
08/04/2022
Installed previously ordered inlet and water funnel. Cycle tested unit 3x. All checks good. Left failed part with customer as they leak water
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF6A
Near Eatonville, WA 98328
Cejay
Job Details:
08/04/2022
Installed previously ordered spray arm. Cycle tested unit all checks good
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV219AEW/XAA
Near South Hill, WA 98375
Cameron M.
Job Details:
08/04/2022
Customer concern is that dryer produced loud bang and now does not tumble. Found belt disengaged from motor and pulley. Causing unit to not tumble. Reinstalled belt. Cycle tested unit. All checks good
We serviced a
GE DISHWASHER
Model GDT655SSJ5SS
Near Irving, TX 75063
John
Job Details:
08/04/2022
Installed new control board. All checks good.
We serviced a
GE DISHWASHER
Model GDF510PSD0SS
Near Irving, TX 75063
John
Job Details:
08/04/2022
"Customer concern is DW not draining, not washing well, soap pod not dissolving and lower rack rusted. Unit full of sinks waste water when I arrived. Drained unit with drain pump. Found no high loop installed so I installed one. Found faults for wash temp not met causing soap pod not to dissolve. Advised Customer about priming hot water to sink before starting unit. Also found severely rusted lower rack and metal heat shield on lower spray arm are sagging and scrapping across heating element. Follow up scheduled for 8/10 8-12; ordrng 1 WD28X26099 (Bottom rack) and 1 WD22X27724 (Lower spray arm)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WF42H5200AP/A2
Near Frisco, TX 75034
Chris
Job Details:
08/04/2022
Replaced drain pump. Tested. Unit checks good.
We serviced a
KENMORE DISHWASHER
Model 66513213K902
Near Carrollton, TX 75007
Chris
Job Details:
08/04/2022
Customer concern is unit won't power on. Found bad tco at main board. Replaced tco from truck stock. Tested. Unit checks good ; used 1 W10258275 (BI-METAL THERMAL FUSE) from stock
We serviced a
KENMORE DRYER-ELECTRIC
Model 11062612101
Near Dallas, TX 75287
Chris
Job Details:
08/04/2022
Customer concern is unit not heating. Found open thermal fuse. Tested airflow and passed. Replaced thermal fuse from truck stock. Tested. Unit checks good. ; used 1 WP3392519 (FUSE-THRML) from stock
We serviced a
LG RANGE
Model LRE3061ST/00
Near Mesquite, TX 75149
Patrick
Job Details:
08/04/2022
"Customer concern, broil function not operating. Found burned terminal at broil element. Re-terminated wire. Tested unit. All checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45H7000AW/A2 02
Near Dallas, TX 75248
Chris
Job Details:
08/04/2022
Replaced suspension. Tested. Unit checks good.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MVWB855DC3
Near Dallas, TX 75230
Chris
Job Details:
08/04/2022
Customer concern is unit leaking. Found tub seal bad which caused gearcase bearing to fail. Need new gearcase. ; ordrng 1 W11393685 (Gearcase) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W10902814 (washplate)
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25ILSS01
Near Dallas, TX 75205
Chris
Job Details:
08/04/2022
Replaced ff door cams. Tested. Unit checks good.
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GP0
Near Carrollton, TX 75010
John
Job Details:
08/04/2022
Installed new drain pump. All checks good.
We serviced a
GE DRYER-ELECTRIC
Model GFD43ESSM0WW
Near Dallas, TX 75252
John
Job Details:
08/04/2022
Customer concern is dryer making metal on metal noise. Found rear bearing worn and grinding. Needs new rear bearing assy.; ordrng 1 WE1M462 (rear bearing kit) and 1 WE1M300 (retainer bearing)
We serviced a
SAMSUNG RANGE
Model NX58M6850SG/ AA01
Near Grand Prairie, TX 75051
Patrick
Job Details:
08/03/2022
"Customer concern, bake function not working. Confirmed. Found open igniter. Replaced from truck stock. Tested unit. Good ignition within 25sec. All checks good. ; used 1 WB13K21 (Igniter) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ2WW
Near Irving, TX 75060
John
Job Details:
08/03/2022
Customer concern is washer will not spin on first load after not being used for a day or two. Customer states that unit will spin if placed into drain spin cycle. Using NuFi devise found multiple Faults for pressure switch drop out as soon as 24hrs prior. Ran fill test on unit 3 times. Unit fails fill test on third attempt for pressure switch drop out. Conformed that pressure hose is not compromised. Needs new control board. Follow up scheduled for 8/9 1-5; ordrng 1 WH22X35137 (Control board)
We serviced a
FRIGIDAIRE DISHWASHER
Model LFBD2409LF3C
Near Irving, TX 75061
John
Job Details:
08/03/2022
"Installed new switch assy, control board and circulation pump. Unit still not starting. Re-checked all electrical components. All checks pass yet unit does not start. Contacted AHS for replacement.Auth# 482KCAI"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Dallas, TX 75208
Patrick
Job Details:
08/03/2022
"Customer concern, unit leaking during use. Found inlet valve leaking during fill. Must replace inlet valve. ; ordrng 1 W11172234 (Inlet valve)"
We serviced a
GE DISHWASHER
Model ZBD6880NOOSS
Near Dallas, TX 75230
John
Job Details:
08/03/2022
"Customer concern is DW leaking underneath. Found water seeping from small Crack in inlet body. Also found door water supply valve siezed and unable to be shut off. Advised Customer that a plumber will be needed before repair can be completed. Customer advised that they will contact RPS once valve is replaced.; ordrng 1 WD15X10014 (water valve) and 1 WD28X25960 (Lower rack), states that autho needed"
We serviced a
MAYTAG DISHWASHER
Model MDBH950AWW
Near Irving, TX 75063
John
Job Details:
08/03/2022
Installed new door latch and latch kit. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW0
Near Dallas, TX 75217
Patrick
Job Details:
08/03/2022
"Replaced noise noise filter, no change, replaced lid lock, no change, replaced control, entered svc diagnostics. Ran calibration, unit went blank. Unplugged, upon puffing back in arcing heard from outlet. Unit operates normally on outlet outside laundry room. Customer must call electrician to address laundry room outlet."
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN0RS
Near Dallas, TX 75206
Patrick
Job Details:
08/03/2022
"Customer concern, unit turn on and off randomly. Confirmed. Every ten seconds clicking from main control. Ui turns on but turns back off after first click. Connections ok. Must replace inverter board. ; ordrng 1 WH22X32957 (Inverter board)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV50F9A7EVP/A2
Near Dallas, TX 75230
John
Job Details:
08/03/2022
"Customer concern is dryer not heating. Confirmed no heat. Found open thermal cut off causing unit to not heat. Replaced thermal cut off from truck stock. Ran vent test, failed red. Advised Customer about having vents cleaned to avoid further heating issues.; used 1 DC96-00887C (THERMAL CUT-OFF) from stock"
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.60222511
Near Dallas, TX 75243
John
Job Details:
08/03/2022
"Installed new timer. Unit now rotates but has a thumping sound. Found hot spot on outside if drum causing weld seam to warp and make noise as it passes over rear rollers. Needs new drum. AHS to supply parts.; ordrng 1 W10899578 (drum), states that autho needed"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6200KW0
Near Richardson, TX 75082
John
Job Details:
08/03/2022
Installed new inlet housing. All checks good.
We serviced a
GE DISHWASHER
Model GDT635HSJ2SS
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
08/03/2022
"Customer concern is that dishwasher intermittently does not power and start cycle. Found no power supply to unit from outlet under sink. Using extention cord to separate outlet, found unit not powering. Verified voltage supply to main control, good 120v. Needs new main board and user interface. Found failed user interface not communicating to main board, causing unit to not power and start cycle. Needs new user interface. Customer declined repair at this time."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Puyallup, WA 98374
Cameron M.
Job Details:
08/03/2022
"Customer concern is that dishwasher does not heat, is leaking, popping and smoking. During initial inspection. Found evidence of leak under unit. Uninstalled unit to preform further visual inspection, found power supply shorted and scorched. Found flooring scorched as result of active electrical fire hazard. Also found evidence of unit leaking from element seal on right side. Found evidence of leak from rear of washpump. Unable to fully test unit as power supply is damaged. Needs new pump and motor assembly, and element. Strongly Advised customer not to restore power supply. Advised customer electrician is needed to correct electrical fire hazard. REQUIRES AUTH ; ordrng 1 W11416363 (PUMP&MOTOR) and 1 W11537778 (HEATER)"
We serviced a
WHIRLPOOL DISHWASHER
Model IDT830SAGS0
Near Tacoma, WA 98407
Cameron M.
Job Details:
08/03/2022
"Customer concern is that dishwasher does not wash dishes. F4e3(wash motor failure) F7e1 (no heat). Cycle tested unit via service mode. Found seized wash pump, causing unit to not wash and force unit into heat lockout. Also found clogged upper and lower spray arms, heating poor wash results. Needs new pump and motor assembly,upper and lower spray arms. Follow up visit scheduled for 8/12 8-12 ; ordrng 1 W11085683 (PUMP&MOTOR) and 1 WPW10491331 (ARM-SPRAY) and 1 WPW10448645 (ARM-SPRAY)"
We serviced a
SAMSUNG DISHWASHER
Model DW80M9550US/AA
Near University Place, WA 98467
Cameron M.
Job Details:
08/03/2022
"Customer concern is that dishwasher makes grinding noise then errors. 7c/7e(motor vane error check). cycle tested unit via service mod. found no active movement of water wall, due to stripped water wall motor. Needs new water wall motor. Customer declined repair at this time. Charged diagnostic fee via check payment."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Puyallup, WA 98374
Cameron M.
Job Details:
08/03/2022
"Installed previously ordered sump assembly. Cycle tested unit 3x, all checks good"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC416FW1
Near Spanaway, WA 98387
Cejay
Job Details:
08/03/2022
"Customer concern is that washer is not spinning. Found nut from drive pully came free causing belt to fall. Needs new belt. Installed new belt, calibrated washer. Cycle tested washer all checks good; used 1 W11239857 (BELT) from stock"
We serviced a
GE DISHWASHER
Model GPT225SSL0SS
Near Parkland, WA 98444
Cejay
Job Details:
08/03/2022
Customer concern is that dishwasher is leaking. Visual inspection shows no signs of leaks. Cycle tested unit multiple times no leaks. Leak caused by suds. Advised customer on using high quality detergent .
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MAH7500AWW
Near Tacoma, WA 98422
Cejay
Job Details:
08/03/2022
"Customer previously had a company come out to resolve a not draining issue, they resolved the issue but recommended the unit be replaced. Customer unsure why the unit was recommended for replacement if unit is operational and request a second opinion. Preformed visual and mechanical inspection on unit. Cycle tested washer with a load. No mechanical problems or defects found washer is fully operational as designed."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45T3400AW/A4
Near Buckley, WA 98321
Cejay
Job Details:
08/03/2022
Installed previously ordered drain pump motor. Cycle tested unit all checks good
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF448AAP/XAA
Near Graham, WA 98338
Cejay
Job Details:
08/03/2022
Installed previously ordered door seal. Cycle tested unit all checks good
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Graham, WA 98338
Cameron M.
Job Details:
08/03/2022
"Customer concern is that dishwasher will intermittently not start cycle. Found F9e1(diverter motor unable to find position) ,(wash motor failure) via service mode . Cycle tested unit via service mode. Found diverter motor unable to determine correct positioning, causing unit to not start cycle. Found evidence of leak from diverter assembly . Found multiple signs of leaks. Needs new pump and motor assembly. Advised customer not to use unit as is leaking."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6700TW1
Near Rockwall, TX 75032
Patrick
Job Details:
08/02/2022
"Customer concern, unit sounds like an airplane during spin. Confirmed bad bearing. Removed agitator, good. Must replace bearing. ; ordrng 1 W10435302 (Bearing kit)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11082822102
Near Fife, WA 98424
Cejay
Job Details:
08/02/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (red) found open element causing dryer not to heat. Needs new element. Installed new element. Cycle tested unit all checks good. Advised customer dryer vent needs service before resuming operation of dryer. Customer signed airflow acknowledgement.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
KENMORE WASHER-TOPLOAD
Model 11026632503
Near Tacoma, WA 98404
Cejay
Job Details:
08/02/2022
Customer concern is that washer will not start. Found failed lid switch causing washer not to startneeds new lid switch. Follow up scheduled for 08/16 8-12pm; ordrng 1 WP8318084 (SWITCH-LID)
We serviced a
LG WASHER-FRONTLOAD
Model WM2688HWM
Near Dallas, TX 75206
Patrick
Job Details:
08/02/2022
Replaced inlet valve. Tested unit. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF56H9100AG/A2
Near Sumner, WA 98390
Cejay
Job Details:
08/02/2022
Customer concern is that washer will intermittently stop in the middle of a cycle and goes OOB easily and is leaking from door. Found debris build up on door glass. Pulled error codes via service mode 3E2. Cycle tested unit with a load no OOB issues. Needs new inverter board and hall sensor for 3E2 error. Advised customer rear of wash will need to be made accessible for repair. Requires Auth.; ordrng 1 DC31-00098A (MOTOR BLDC-ASSY HALL SENSOR) and 1 DC92-01531C (ASSY PCB KIT)
We serviced a
KENMORE DISHWASHER
Model 665.13114K700
Near Tacoma, WA 98444
Cameron M.
Job Details:
08/02/2022
"Installed previously ordered pump and motor assembly. Cycle tested unit 3x,all checks good."
We serviced a
SAMSUNG RANGE
Model NE59M4320SG/AA 03
Near Roy, WA 98580
Cameron M.
Job Details:
08/02/2022
"Arrived to install new infinite switch, found part number incorrect. Needs DG44-01006B follow up visit scheduled for 8/8 8-12; ordrng 1 DG44-01006B (INFINITE SWITCH)"
We serviced a
GE DISHWASHER
Model DDT700SMN4ES
Near Puyallup, WA 98373
Cejay
Job Details:
08/02/2022
"Customer concern is dishwasher condensation is building up around the counter and cabinets during dry cycle. Preformed diagnostics load test on door fan, fan is operational. Called GE as per installation instructions dishwasher interior of door must be flush with cabinet. And top console must be 1 inch from counter. Advised customer issue is caused by improper installation."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC465HW2
Near Spanaway, WA 98387
Cameron M.
Job Details:
08/02/2022
"Installed previously ordered main control and inlet valve, cycle tested unit with load of towels. All checks good."
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near Spanaway, WA 98387
Cameron M.
Job Details:
08/02/2022
Installed previously ordered glides and bracket assembly. Cycle tested unit. All checks good.
We serviced a
SAMSUNG DRYER-GAS
Model DV42H5200GW/A3 03
Near Spanaway, WA 98387
Cameron M.
Job Details:
08/02/2022
"Customer concern is that dryer makes grinding noise during operation. Found rear right roller seized, causing roller to become dislodged. Also found zipper trapped between drum and bulkhead, causing scraping noise. Needs new roller. Advised customer rear bulkhead will likely need replacement in future repair. Installed new drum roller. Cycle tested unit 3x. All checks good. ; used 1 DC97-16782A (DRUM ROLLER) from stock"