Service History 42

Near Tacoma, WA 98444
Josh A
Job Details: 03/18/2020
WASHER-FRONT LOA FRIGIDAIRE FAFW3511KW0 "found washer producing an e90 error. as per frigidare service manual, there is a comunication problem between main board and motor board. checked and reseated conections, all conections good. as per service manual, main control needs to be replaced.subbed online for auth; ordrng 1 137006060 (main control), warned against exceeding $250.00 pre-auth limit"
Near DuPont, WA 98327
Jacob P.
Job Details: 03/18/2020
LAUNDRY CENTER GE GUD27ESSM1WW "CUSTOMER COMPLAINT OF WATER LEAKING FROM WASHER AND BANGING AROUND AT THE END OF THE CYCLE. FOUND A LEAK COMING FROM TUB TO DRAIN PUMP HOSE. TEST CYCLED IN SPIN, CHECKS OK. ADVISED CUSTOMER MACHINE MAY SHAKE TOWARD END OF CYCLE, UNIT IS JUST TRYING TO BALANCE THE LOAD. NEEDS NEW DRAIN HOSE.; ordrng 1 WH41X10280 (hose drain inlet)"
Near Olympia, WA 98501
Jacob P.
Job Details: 03/18/2020
WASHER-TOPLOAD WHIRLPOOL WTW8040DW2 CUSTOMER COMPLAINT OF UNIT MAKING JET ENGINE SOUND IN SPIN CYCLE. FOUND UNIT WITH BAD BEARINGS. NEEDS NEW TRANS ASSY.; ordrng 1 W10811956 (drum assy)
Near Rainier, WA 98576
Jacob P.
Job Details: 03/18/2020
RANGE SAMSUNG NE59J7630SG/AA 02 CUSTOMER COMPLAINT OF DISPLAY NOT WORKING CORRECTLY. FOUND DISPLAY FLASHING AND SOME SEGMENTS NOT WORKING. NEEDS NEW DISPLAY.; ordrng 1 DE07-00129A (DISPLAY)
Near DuPont, WA 98327
Josh A
Job Details: 03/18/2020
RANGE MAYTAG MER5755QAS "installed range main control board, cycle tested bake to 350, and 400 with no issues. cycle testred broil, all checks good."
Near Tacoma, WA 98408
Josh A
Job Details: 03/18/2020
WASHER-TOPLOAD MAYTAG MVWC565FW1 "found a nickle under washplate of washer causing noisey operation. removed nickle, cycle tested, all checks good."
Near Orting, WA 98360
Jacob P.
Job Details: 03/18/2020
WASHER-FRONT LOA WHIRLPOOL WFW75HEFW0 "CUSTOMER COMPLAINT OF UNIT MAKING GRINDING SOUND IN SPIN CYCLE. TEST CYCLED, UNABLE TO VERIFY ISSUE. INFORMED CUSTOMER THE SOUND THEY ARE HEARING WHEN SPINNING THE BASKET BY HAND IS THE BALANCE RING ON THE BASKET. FOUND MACHINE UNLEVEL CAUSING MACHINE TO RATTLE. LEVLED MACHINE. TEST CYCLED, ALL CHECKS OK. ADVISED CUSTOMER TO CALL BACK IF GRINDING SOUND PERSISTS."
Near Lacey, WA 98516
Jacob P.
Job Details: 03/18/2020
DISHWASHER WHIRLPOOL WD1710PAYM5 "CUSTOMER COMPLAINT OF UNIT DRAINING FROM AIR GAP. FOUND DEBRIS IN HOSE FROM AIR GAP TO SINK. CLEANED OUT DEBRIS. TEST CYCLED, ALL CHECKS OK."
Near Lacey, WA 98513
Jacob P.
Job Details: 03/18/2020
DRYER-ELECTRIC SAMSUNG DV45K6200EZ/A3 "CUSTOMER COMPLAINT OF LOUD SQUEALING SOUND. FOUND WORN IDLER PULLEY CAUSING SOUND. REPLACED IDLER PULLEY. TEST CYCLED, ALL CHECKS OK.; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
Near Fox Island, WA 98333
Josh A
Job Details: 03/18/2020
DISHDRAWER FISHER PAYKEL DD24DV2T9 "installed ground curcuit suggested by F&P, powered unit on, errors no longer present, cycle tested both drawers with a full rinse cycle and a full diagnostic cycle with no issues, all checks good."
Near Olympia, WA 98501
Jacob P.
Job Details: 03/18/2020
DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 "CUSTOMER COMPLAINT OF SQUEAKING SOUND. FOUND WORN IDLER PULLEY CAUSING SOUND. REPLACED IDLER PULLEY. TEST CYCLED, ALL CHECKS OK; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
Near Olympia, WA 98516
Jacob P.
Job Details: 03/17/2020
RANGE KENMORE 79093752103 CUSTOMER COMPLAINT THAT FRONT LEFT AND RIGHT REAR ELEMENT DO NOT WORK. FOUND BOTH RECEPTACLES BURNT AND RIGHT REAR ELEMENT BROKEN. NEEDS NEW RECEPTACLES AND ELEMENT.; ordrng 1 316442301 (RR ELEMENT) and 2 5303935058 (RECEPTACLE)s
Near Lacey, WA 98503
Jacob P.
Job Details: 03/17/2020
DISHWASHER GE GDF620HMJ2ES "CUSTOMER COMPLAINT OF UNIT STILL NOT HEATING. FOUND OPEN THERMISTOR CAUSING NO HEAT. REPLACED THERMISTOR ASSY. TEST CYCLED, ALL CHECKS OK; used 1 WD21X10519 (SWITCH FLOOD) from stock, warned against exceeding $250.00 pre-auth limit, states that autho needed"
Near Olympia, WA 98501
Jacob P.
Job Details: 03/17/2020
DISHWASHER GE GDT695SSJ0SS "CUSTOMER COMPLAINT OF NO POWER TO UNIT. INSTALLED PREVIOUSLY ORDERED CONTROL BORAD. FOUND NO FUNCTION IN CONTROL PAD.PER GE TECH GUIDE MAIN CONTROL STATUS LED DISPLAYS NO COMUITCATION WITH DISPLAY BORAD.NEEDS NEW DISPLAY BORAD.; ordrng 1 WD21X23462 (DISPLAY BORAD), warned twice against exceeding $300.00 pre-auth limit"
Near Spanaway, WA 98387
Jacob P.
Job Details: 03/17/2020
DISHWASHER KITCHENAID KDTE234GPS0 "CUSTOMER COMPLAINT THAT UNIT WILL NOT DRAIN. FOUND PIECE OF GLASS IN DRAIN PUMP CAUSING NO DRAIN. REMOVED GLASS. TEST CYCLED, ALL CHECKS OK. FOUND AIR GAP RING NOT PROPERLY INSTALLED, INFORMED CUSTOMER."
Near Olympia, WA 98506
Jacob P.
Job Details: 03/17/2020
WASHER-FRONT LOA KENMORE 11042822201 "INSTALLED PREVIOUSLY ORDERED DISPENSER ASSY. TEST CYCLED, ALL CHECKS OK."
Near Olympia, WA 98506
Jacob P.
Job Details: 03/17/2020
WASHER-FRONT LOA LG WM3670HWA "CUSTOMER COMPLAINT OF UNIT NOT DRAINING. FOUND IMPELLER DETTATCHED FROM DRAIN PUMP. REPLACED DRAIN PUMP. TEST CYCLED, ALL CHECKS OK; used 1 4681EA2001T (DRAIN PUMP) from stock"
Near Spanaway, WA 98387
Jacob P.
Job Details: 03/17/2020
DRYER-ELECTRIC ADMIRAL ADE7005AYW "INSTALLED PREVIOUSLY ORDERED TERMINAL BLOCK AND CUSTOMER PROVIDED POWER CORD. TEST CYCLED, ALL CHECKS OK"
Near Puyallup, WA 98375
Jacob P.
Job Details: 03/16/2020
DRYER-ELECTRIC WHIRLPOOL WED8740DW1 INSTALLED PREVIOUSLY ORDERED LINT TRAP HOUSING. TEST CYCLED ALL CHECKS OK.
Near Tacoma, WA 98404
Josh A
Job Details: 03/16/2020
DISHWASHER KENMORE 58715159400 "found water supply valve turned off under sink. turned water supply on, cycle tested, all checks good."
Near Spanaway, WA 98387
Jacob P.
Job Details: 03/16/2020
WASHER-TOPLOAD WHIRLPOOL WTW5000DW0 "INSTALLED PREVIOUSLY ORDERED TRANSMISSION, PULLEY KIT, BELT AND ACTUATOR. ALSO FOUND TEETH ON HUB STRIPPED OUT. REPLACED HUB. RAN CALIBRATION, TESTED AGITATION, ALL CHECKS OK; used 1 W10528947 (HUB) from stock"
Near Puyallup, WA 98371
Branden W.
Job Details: 03/16/2020
WASHER-TOPLOAD MAYTAG LAT9416AAE INSTALLED PREVOUS ORDERED TIMER CYCLE TEST ALL CHECKS OKAY
Near Tacoma, WA 98467
Josh A
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 "found one wire conection to thermostat loose and fell off tstat causing unit to be unable to read temp of water and disable heating circuit. reconected and crimped tight the wire to tstat, ran diagnostics to reset control, cycle tested on normal with all heat options. all checks good. unit heating properly."
Near Tacoma, WA 98404
Josh A
Job Details: 03/16/2020
WALL OVEN FRIGIDAIRE GLEB30M9FSD "installed bake element, cycle tested, all checks good."
Near Puyallup, WA 98372
Jacob P.
Job Details: 03/16/2020
WALL OVEN GE JT965SK3SS "INSTALLED PREVIOUSLY ORDERED COOLING FAN AND LIMIT SWITCHES. TEST CYCLED, ADVISED CUSTOMER TO CALL BACK IF PROBLEM PERSISTS."
Near Spanaway, WA 98387
Branden W.
Job Details: 03/16/2020
DRYER-ELECTRIC SAMSUNG DV45K6200EW/A3 02 "CUSTMER COMPLANT OF NOISE DURING OPERATION.FOUND TWO WORN ROLLERS, WORN BELT AND IDLER PULLEY AS CAUSE OF NOISE. REPLACED BOTH ROLLERS AND PULLY. REPLACED BELT AROUND DRUM. CYCLE TEST ALL CHECKS OKAY. ADVISED THAT VENT IN WALL IS LOOSE.; used 1 6602-001655 (BELT), 1 DC93-00634A (IDLER ASSEMBLY), and 2 DC97-16782A (DRUM ROLLER) from stock"
Near Tacoma, WA 98405
Josh A
Job Details: 03/16/2020
RANGE KENMORE 91191471790 "found unit has a broken bake element causing a no bake condition. needs new element.resch for 3/20, 1-5; ordrng 1 WB44K5012 (bake element-240v)"
Near Tacoma, WA 98406
Josh A
Job Details: 03/16/2020
DRYER-ELECTRIC MAYTAG LDE9316ACE "screwed lightbulb supplied by customer into socket, cycle tested, all checks good."
Near South Hill, WA 98375
Jacob P.
Job Details: 03/16/2020
WASHER-TOPLOAD ROPER RTW4640YQ1 "INSTALLED PREVIOUSLY ORDERED SUSPENSION RODS, UPON TESTING, FOUND UNIT MAKING SCRAPING NOISE WHILE SPINNING. REMOVED BASKET, FOUND WIRE STUCK IN TUB CAUSING SCRAPING SOUND. REMOVED WIRE. TEST CYCLED, ALL CHECKS OK"
Near Puyallup, WA 98373
Branden W.
Job Details: 03/16/2020
RANGE GE JGBP90MEB2BC CUSTOMER COMPLAINT OF NO BAKE. FOUND 120V TO BAKE IGNITOR BUT NO IGNITION. NEEDS NEW BAKE IGNITOR.; ordrng 1 WB2X9154 (igniter)
Near Tacoma, WA 98444
Josh A
Job Details: 03/16/2020
DRYER-ELECTRIC WHIRLPOOL WED5300VW0 "found unit had crushed vent behind dryer causing poor airflow and long dry times. customer shortened vent, cycle tested, all checks good."
Near Tacoma, WA 98498
Josh A
Job Details: 03/16/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW "found unit had an open heating element causing no heat condition. replaced heating element, cycle tested, all checks good.no vent on dryer, customer said she is going to take care of that.dryer stacked without the stacking hardware installed.240v outlet hanging out of wall.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
Near Spanaway, WA 98387
Josh A
Job Details: 03/16/2020
DISHWASHER GE GLD5560L15SS "found spray arms filled with debris causing them to not move during wash making dishwasher unable to clean dishes. needs new spray arms.advised customer parts are on backorder.; ordrng 1 WD22X10044 (lower spray arm) and 1 WD22X10046 (middle spray arm) and 1 WD22X10084 (upper spray arm), warned against exceeding $250.00 pre-auth limit"
Near Sumner, WA 98391
Josh A
Job Details: 03/16/2020
WASHER-FRONT LOA LG WM0532HW "main pcb sent by AHS does not match the one is the washer. some of the wire conections do not match up. found a different part number on the board in the unit. called AHS to inform them of difference in part. they are resubmitting to their research department to try to track down 6871EC1081B which is also NLA.; rqstng P&A on 1 6871EC1081B (main pcb), warned against exceeding $250.00 pre-auth limit"
Near Auburn, WA 98001
Josh A
Job Details: 03/16/2020
WASHER-FRONT LOA MAYTAG MAH3000AWW "installed wax motor and spin switch, cycle tested, all checks good. unit goes into spin everytime."
Near Federal Way, WA 98023
Josh A
Job Details: 03/16/2020
DRYER-ELECTRIC WHIRLPOOL WED6400SW0 "found unit had a seized idler pulley causing squeeling and drag on motor. replaced idler, cycle tested, all checks good.; used 1 8547174V (PULLEY-IDR) from stock"
Near Spanaway, WA 98387
Branden W.
Job Details: 03/16/2020
DISHWASHER MAYTAG WDT730PAHZ0 CUSTOMER COMPLAINT THAT DISHWASHER DOES NOT RUN. FOUND 105V TO WASH PUMP. NEEDS TO BE 120V. NEEDS NEW MAIN BOARD. ALSO FOUND FOUND WASH PUMP OHMS OUT OF RANGE PER WHIRLPOOL TECH GUIDE. NEEDS NEW WASH PUMP. ALSO FOUND OPEN HEATER. NEEDS NEW HEATER. DISHWASHER INSTALLED BELOW FLOOR LEVEL. HAD TO LOWER DISHWASHER. ADVISED CUSTOMER TO NOT USE DISHWASHER AS A DRYING RACK WHILE AWAITING REPAIR.; ordrng 1 W11084656 (motor-pump) and 1 WPW10538166 (grommet) and 1 W11305308 (cntrl-elec) and 1 W10518394 (heater)
Near DuPont, WA 98327
Josh A
Job Details: 03/16/2020
WASHER-FRONT LOA KENMORE 79641373211 "found unit has a pinhole in drain hose causing unit to leak. needs new drain hose.resch for 3/21, 1-5; ordrng 1 5215ER2002G (drain hose)"
Near Tacoma, WA 98498
Jacob P.
Job Details: 03/13/2020
DRYER-ELECTRIC WHIRLPOOL WED8500DC1 "CUSTOMER COMPLAINT DRYER SHUTS DOWN EARLY AND DOESNT DRY CLOTHES.CYCLED TESTED TEMPS 3 TIMES, RAN AIR FLOW CHECK,INSPECTED DUCT FOR OBSTRUCTIONS, CLEANED AND CALIBRATED MOISTURE SENCERS, ALL CHECKS OK. ADVISED CUSTOMER TO CALL BACK IF PROBLEM CONTUINES."
Near Olympia, WA 98503
Jacob P.
Job Details: 03/13/2020
RANGE WHIRLPOOL WFE714HLAS1 "INSTALLED PREVIOUSLY ORDERED SCREWS,KNOBS, AND INFINTE SWITCH. TEST CYCLE, ALL CHECKS OK."
Near Olympia, WA 98501
Jacob P.
Job Details: 03/13/2020
DRYER-ELECTRIC SAMSUNG DVE50M7450P/A3 INSTALLED PREVIOUSLY ORDERED CONTROL BOARD TEST CYCLED ALL CHECKS OK.
Near Fircrest, WA 98466
Josh A
Job Details: 03/13/2020
DRYER-ELECTRIC WHIRLPOOL WED7300XW0 "installed board, cycle tested and found dryer operating normally but power supply is losing power intermitently. one leg droping from 120v to 6v causing dryer to run intermitently. wall outlet good. electrician is needed for power supply issue. called AHS and advised they need to send electrician."
Near Graham, WA 98338
Branden W.
Job Details: 03/13/2020
DISHWASHER WHIRLPOOL WDF310PAAS4 INSTALLED NEW HEATING ELEMENT. CYCLE TESTED. ALL OPS GOOD.
Near Tacoma, WA 98409
Josh A
Job Details: 03/13/2020
DRYER-ELECTRIC GE DCVH480EK0WW "found unit has a seized idler that screeches once it breaks free and turns. needs new idler assembly.advised customer they are in need of a vent cleanresch for 3/19, 8-12; ordrng 1 WE49X28031 (IDLER BRACKET AND BEARING)"
Near Parkland, WA 98444
Josh A
Job Details: 03/13/2020
WASHER-FRONT LOA SAMSUNG WV55M9600AV/A5 02 "installed display boards, cycle tested, all checks good."
Near Graham, WA 98338
Branden W.
Job Details: 03/13/2020
WASHER-FRONT LOA LG WM3470HVA "FOUND BOTH THE HOT AND COLD INLET VALVES LEAKING. REPLACED INLET VALVES. CYCLE TESTED. NO OTHER LEAKS FOUND. LEFT FAILED PARTS AS THEY CAUSED A WATER LEAK; used 1 5220FR2075L (INLET VALVE-COLD), and 1 5220FR2006H (INLET VALVE (HOT)) from stock"
Near Spanaway, WA 98387
Josh A
Job Details: 03/13/2020
WASHER-FRONT LOA ELECTROLUX EFLW317TIW1 "unit has a seized drain pump. receiving 120v but no motor movement or hum. needs new drain pump.resch for 3/21, 8-12; rqstng P&A on 1 5304505209 (drain pump)"
Near Lake Tapps, WA 98391
Branden W.
Job Details: 03/13/2020
DISHWASHER KENMORE 66516293400 "DOOR POPPING OPEN DURING WASH. FOUND DOOR HIGES BENT CAUSING DOOR TO NOT CLOSE PROPERLY. ALSO FOUND DOOR SPRING ROLLERS BROKEN. ALSO FOUND CONSOLE BROKEN CAUSING DOOR TO BE FLIMSY. NEEDS NEW HINGES, SPRING ROLLERS, AND CONSOLE.; rqstng P&A on 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge)"
Near Olympia, WA 98502
Jacob P.
Job Details: 03/13/2020
DRYER-ELECTRIC SAMSUNG DVE45M5500W/A3 CUSTOMER COMPLAINT OF CRACK IN DRUM. FOUND BREAK IN SEAM CAUSING DAMAGE TO ROLLERS AS WELL. NEEDS NEW DRUM ASSY AND ROLLERS.; ordrng 1 DC97-14849M (DRUM ASSY) and 2 DC97-16782A (ROLLER ASSY)s
Near Tumwater, WA 98512
Jacob P.
Job Details: 03/13/2020
DRYER-ELECTRIC WHIRLPOOL WED4815EW1 "CUSTOMER COMPLAINT OF CLOTHES HAVING BURNING SMELL AND DUCT CAME OFF OF WALL. FOUND OPERATING THERMOSTAT NOT REGULATING TEMPERATURES CORRECTLY. REPLACED THERMOSTAT AND REATTACHED DUCT. CYCLE TESTED, ALL CHECKS OK. PERFORMED AIR FLOW TEST, YELLOW. ADVISED CUSTOMER THAT VENT NEEDS TO BE CLEANED SOON.; used 1 WP3387134 (THRMST-FIX) from stock"
Near Bonney Lake, WA 98391
Branden W.
Job Details: 03/13/2020
WASHER-TOPLOAD MAYTAG MVWX655DW1 FOUND FABRIC SOFTENER SWITCH STEM BROKEN OFF. NEEDS NEW SWITCH AND KNOB; ordrng 1 WPW10562155 (knob) and 1 W11197418 (switch-cyc)
Near Tacoma, WA 98409
Branden W.
Job Details: 03/13/2020
DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 02 "DRYER WILL NOT RUN, REMOVED SOCK FROM BLOWER WHEEL CAUSING BIND ON MOTOR. CYCLE TESTED. ALL CHECKS OK.. ADVISED TO NOT RUN DRYER WITHOUT LINT SCREEN IN PLACE."
Near Olympia, WA 98501
Jacob P.
Job Details: 03/13/2020
DISHWASHER SAMSUNG DW80H9930US/AA "CUSTOMER COMPLAINT OF 7E ERROR. PER SAMSUNG TECH GUIDE, NEEDS NEW PCB ASSY, WATERWALL MOTOR, VANE AND VANE SENSOR. SUBBD ONLINE FOR AUTH; rqstng P&A on 1 DD31-00013B (MOTOR) and 1 DD97-00477A (CONTROL BOARD ASSY), warned twice against exceeding $250.00 pre-auth limit, states that autho needed"
Near Puyallup, WA 98373
Branden W.
Job Details: 03/13/2020
RANGE HOTPOINT RB540SH2SA "CUSTOMER COMPLAINT THAT RIGHT FRONT BURNER HAS MELTES WIRES AND OVEN TEMP SWITCH TURNS ITSELF ON. NEEDS NEW TERMINAL BLOCK, BURNER, THERMOSTAT SWITCH AND KNOB.; rqstng P&A on 1 WB03T10167 (surface element) and 1 WB17T10006 (block insulator) and 1 WB03K10173 (range thermostat kno) and 1 WB20K10026 (thermostat)"
Near Lakewood, WA 98499
Josh A
Job Details: 03/13/2020
WASHER-FRONT LOA SAMSUNG WF45K6200AW/A2 "installed door lock, cycle tested, all checks good.advised customer he may want to reinforce floor under weasher as washer on pedistal shakes the entire room"
Near Federal Way, WA 98023
Josh A
Job Details: 03/13/2020
DRYER-ELECTRIC LG DLG7188RM "installed drum and rollers, cycle tested, all checks good."
Near Olympia, WA 98513
Jacob P.
Job Details: 03/13/2020
WASHER-FRONT LOA SAMSUNG WF45H6300AG/A2 "CUSTOMER COMPLAINT THAT DOOR WONT LATCH. FOUND DOOR BENT CAUSING LATCH UNABLE TO LOCK. BENT DOOR BACK INTO CORRECT POSITION. TEST CYCLED, ALL CHECKS OK. ADVISED CUSTOMER TO BE CAREFUL OF PUTTING WEIGHT ON DOOR."
Near Tacoma, WA 98407
Josh A
Job Details: 03/13/2020
WASHER-TOPLOAD MAYTAG MVWX655DW "unable to find any issues with washer. customer stated they had an out of balance load that made a loud bang then shut down washer and they found black stuff in washer. ran full diagnostics, rinse and spin and recalibration cycle with no issues. advised customer on loading properly balanced and sized loads. showed customer sound dampening foam pads that have been rubbed by out of balance tub and pieces ended up in washer. all checks good."
Near Tacoma, WA 98498
Jacob P.
Job Details: 03/13/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3 04 "CUSTOMER COMPLAINT OF NO HEAT IN UNIT. FOUND OPEN HEATING ELEMENT CAUSING NO HEAT.REPLACED HEATING ELEMENT. TEST CYCLED, ALL CHECKS OK.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
Near Graham, WA 98338
Branden W.
Job Details: 03/12/2020
RANGE SAMSUNG NE59J3420SS/AA INSTALLED NEW TOUCHPAD. 5 AND KITCHEN TIMER STILL NOT WORKING. PER SAMSUNG TECH ASSISTS. NEED TO REPLACE MAIN BOARD. MAIN BOARD IS FACTORY BACK ORDERED WITH NO ETA PER SAMSUNG. ORDERING REMAN. BOARD.; ordrng 1 DE92-03045F (main pcb)
Near Tacoma, WA 98445
Branden W.
Job Details: 03/12/2020
WASHER-TOPLOAD WHIRLPOOL WTW8800YC1 FOUND DRAIN PUMP HAS DEAD SPOT CAUSING PUMP TO NOT RUN. NEEDS NEW PUMP; ordrng 1 WPW10409079 (pump-water)
Near Gig Harbor, WA 98335
Josh A
Job Details: 03/12/2020
DISHDRAWER FISHER PAYKEL DD24DCTX7 found top drawer not able to recognize door closing and will not start cycle. needs new control with light pipe.lower drawer has a expanded rotor causing noise and drag while rotor is spinning. needs new rotor.units drain is conected directly to plumbing and after conection there is a back up. pressure built up in plumbing and water coming out of external plumbing airgap. advised this issue needs a plumber.first american do do a cost comparison for replacement. will advise us if they want to go forward with repairs.auth for labor - 3387832; rqstng P&A on 1 523725USP (MOD CTRL 525 P7 DD60 120V USP) and 1 528276 (light pipe) and 1 524285P (rotor)
Near Puyallup, WA 98371
Branden W.
Job Details: 03/12/2020
WASHER-TOPLOAD MAYTAG MAV4057AWW "LEAKING. NOT WASHING. WONT START. FOUND LEAK IS STAND PIPE BACKING UP AND OVERFLOWING. WHEN WASHER DRAINS. KITCHEN SINK FILLS UP. ADVISED A PLUMBER IS NEEDED TO RESOLVE THAT ISSUE. NOT AGITATING DUE TO BURNED OUT MOTOR. ALSO HAS LOOSE BELT. WHEN IT SPINS, THE CABINET SHAKES. FOUND CABINET SCREWS NOT SECURING IT TO THE BASE, NEEDS NEW SCREWS. ALSO FOUND BROKEN CONSOLE CLIPS CAUSING CONSOLE TO COME OFF. NEEDS NEW CONSOLE. UNABLE TO LEVEL WASHER AS REAR LEVELER ASSEBLY IS SEIZED. NEEDS REAR LEVELER. ALSO ADVISED THAT FILL HOSE IS ABOUT TO BURST. ADVISED TO REPLACE HOSES ASAP.; rqstng P&A on 1 WP21001950 (motor-drve) and 1 WP22003483 (belt) and 1 27001110 (CONSOLE) and 9 213007 (screw#12 pozi-drive)s and 1 21001754 (LEVELER BAR) and 2 35-2046 (bracket- s)s and 2 35-2052 (pin,stabilizer)s and 2 WP22004469 (leg foot)s"
Near Bonney Lake, WA 98391
Branden W.
Job Details: 03/12/2020
WASHER-TOPLOAD SAMSUNG WA52M7750AV/A4 01 "COMPLAINT OF 'UB' ERROR AND NOT FINISHING LOAD. CYCLE TESTED EMPTY AND WITH A LOAD. ALL OPS OK AT THIS TIME. SUSPENSION RODS ALL CHECK GOOD. BASKET HAS GOOD ALIGNMENT. ADVISED TO WASH BEDDING ON BEDDING CYCLE. ADVISED THAT SOME LOADS WILL PRODUCE UB ERROR IS WASHER CAN NOT SELF CORRECT LOAD, AND WILL NEED TO BE REDISTRIBUTED. ORDERING NEW WASHPLATE CAP DIRECT TO CUSTOMER. CURRENT CAP IS BROKEN.; ordrng 1 DC66-00887B (WASHPLATE CAP)"
Near Olympia, WA 98516
Jacob P.
Job Details: 03/12/2020
DISHWASHER GE GDF620HMJ2ES "CUSTOMER COMPLAINT THAT UNIT DOES NOT START WHEN PRESSING START BUTTON. TEST CYCLED, FOUND START BUTTON WORKING FINE. ADVISED CUSTOMER OF PROPER MACHINE FUNCTIONALITY."
Near Tacoma, WA 98407
Josh A
Job Details: 03/12/2020
OVEN-WALL FISHER PAYKEL FPOS302 "customer complained of other oven smoking while in use. found convection element covered in grease and broken. needs new convection element.resch for 3/18, 10-2 50$ discount on labor for repeat customer/second appliance; ordrng 1 547680 (element fan ego 20.4)"
Near Tacoma, WA 98418
Josh A
Job Details: 03/12/2020
WASHER-FRONT LOA WHIRLPOOL WTW4900BW0 "found unit has a loud and leaking gearcase causing poor and noisey operation. needs new gearcase.resch for 3/18, 1-5auth - 508ydclauth -; ordrng 1 W11035747 (gearcase)"
Near Tacoma, WA 98445
Jacob P.
Job Details: 03/12/2020
WASHER-TOPLOAD MAYTAG MVWX655DW1 "F9 E1 LONG DRAIN F0 E2 OVER SUDS F0 E5 UNBALANCED LOAD. CUSTOMER COMPLAINT OF UNIT GETTING STUCK IN DRAIN CYCLE. FOUND UNIT DRAINING VERY SLOWLY. FOUND SOCK STUCK IN DRAIN HOSE CAUSING SLOW DRAIN. REMOVED SOCK. TEST CYCLED, ALL CHECKS OK."
Near Puyallup, WA 98371
Branden W.
Job Details: 03/12/2020
DRYER-ELECTRIC WHIRLPOOL SEDS800JQ0 "COMPLAINT THAT DRUM IS NOT TURNING. FOUND BROKEN BELT CAUSING DRUM TO NOT TURN. REPLACED BELT AND IDLER PULLEY. CYCLE TESTED. ALL OPS GOOD.; used 1 WP691366 (PULLEY-IDR), and 1 341241 (BELT,DRIVE) from stock"
Near Fircrest, WA 98466
Josh A
Job Details: 03/12/2020
WASHER-FRONT LOA WHIRLPOOL WFW92HEFW0 "found units pressure hose came off tub causing unit to pour water onto floor. re clamped hiose to tub, cycle tested, all checks giood.customer stated previous company replaced tub."
Near Olympia, WA 98501
Jacob P.
Job Details: 03/12/2020
DISHWASHER SAMSUNG DW80H9930US/AA INSTALLED ORDERED PARTS TESTED CYCLE ALL CHECKS OK.
Near Tacoma, WA 98407
Josh A
Job Details: 03/12/2020
WASHER-TOPLOAD SAMSUNG WA48J7770AW "found washplate loose causing abnormal noise during wash cycle. tightened washplate bolt, cycle tested, all checks good. no other noises."
Near Gig Harbor, WA 98335
Josh A
Job Details: 03/12/2020
DRYER-ELECTRIC MAYTAG DE9800 "installed pulley and rollers, cycle tested, all checks good.light bulb broke as i removed front panel, replaced bulb.; used 1 7C7 (LAMP 7C7) from stock"
Near Olympia, WA 98513
Jacob P.
Job Details: 03/12/2020
DISHWASHER WHIRLPOOL DUC600XTPQ7 "CUSTOMER COMPLAINT THAT UNIT IS DRAINING FROM AIR GAP. FOUND AIR GAP NOT PROPERLY INSTALLED AND HANGING UNDER SINK. NO HOLE IN SINK TO INSTALL AIR GAP, ADVISED CUSTOMER THIS IS AN INSTALLATION ISSUE. CALLED AHS AND ADVISED THAT A PLUMBER IS NEEDED TO REINSTALL AIR GAP. AUTH CODE 87KIHL."
Near Tacoma, WA 98407
Josh A
Job Details: 03/12/2020
WALL OVEN FISHER PAYKEL FPOS302 "installed tempo probe, cycle tested, all checks good.customer woulkd like a phsical copy of invoice mailed to her"
Near Puyallup, WA 98374
Jacob P.
Job Details: 03/12/2020
DRYER-ELECTRIC WHIRLPOOL LER7646AN0 "CUSTOMER COMPLAINT THAT DRYER DOESN'T TURN ON. FOUND OPEN THERMAL FUSE CAUSING NO OPERATION. REPLACED THERMAL FUSE. CYCLE TESTED TEMPS IN REGULAR CYCLE AND AIR FLUFF, TESTED AIR FLOW, ALL CHECKS OK.; used 1 WP3392519 (FUSE-THRML) from stock"
Near DuPont, WA 98327
Jacob P.
Job Details: 03/12/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 INSTALLED ORDERED VAVLE TEST CYCLED ALL CHECKES OK LEFT FAILED PART WITH CUSTOMER.
Near Bonney Lake, WA 98391
Branden W.
Job Details: 03/12/2020
DISHWASHER LG LDT7797BD COMPLAINT THAT DOOR IS NOT ALIGNED. FOUND RIGHT SIDE OF DISHWASHER TOO LOW CAUSING MISALIGNMENT. LEVELED DISHWASHER. ALL CHECKS OK
Near Roy, WA 98580
Jacob P.
Job Details: 03/12/2020
WASHER-TOPLOAD KENMORE 11092573200 "PERFORMED PM CHECK ON WASHER, ALL CHECKS OK"
Near Edgewood, WA 98372
Josh A
Job Details: 03/12/2020
WALL OVEN DCS WOSV2-30 model - wosv2-30serial - lhg381344pc- 71165-acalled customer who was able to locate correct model and serial in his paperwork
Near Puyallup, WA 98374
Branden W.
Job Details: 03/12/2020
DISHWASHER SAMSUNG DW80J3020US/AA COMPLAINT THAT DISHWASHER IS LOUD WHEN WASHING AND DISPENSER NOT OPENING. FOUND WASH PUMP HAS BAD BEARINGS CAUSING LOUD WASH AND DISPENSER SPRING LOOSE CAUSING DOOR TO NOT OPEN. NEEDS NEW SUMP ASSEMBLY AND DISPENSER ASSEMBLY.; ordrng 1 DD82-01246A (sump assembly) and 1 DD59-01001A (DISPENSER)
Near Spanaway, WA 98387
Branden W.
Job Details: 03/12/2020
WASHER-FRONT LOA SAMSUNG WF337AAG/XAA "FOUND BASKETSPINNER SUPPORT SNAPPED CAUSIING BASKET TO SCRAPE DOOR BOOT AND CAUSE SMOKE. NEEDS NEW REAR TUB, BASKET ASSEMBLY, TUB SEAL AND DOOR BOOT.; rqstng P&A on 1 DC97-12957A (REAR TUB) and 1 DC69-00804A (TUB SEAL) and 1 DC97-12604A (BASKET) and 1 DC64-00802A (door-diaph)"
Near Lacey, WA 98516
Jacob P.
Job Details: 03/12/2020
WASHER-FRONT LOA SAMSUNG WF337AAW/XAA "CUSTOMER COMPLAINT THAT UNIT IS LEAKING. FOUND RIGHT SUSPENSION SPRING UNMOUNTED AND BASKET HAS FALLEN. FOUND GUIDE HOLDING SPRING IN BROKEN. ALSO FOUND FLOWMETER HOSE NOZZLE BROKEN. AND RIGHT REAR SHOCK ALSO BROKEN. NEEDS NEW SHOCKS, FLOWMETER AND GUIDE. FLOWMETER AND GUIDE DISCONTINUED.; rqstng P&A on 4 DC66-00470A (SHOCK)s and 1 DC97-07125M (DISPENSER ASSY/FLOWMETER) and 1 DC61-01548A (GUIDE)"
Near Eatonville, WA 98328
Branden W.
Job Details: 03/12/2020
RANGE WHIRLPOOL WGE745C0FS00 COMPLAINT THAT NO ELEMENTS WORK AFTER POWER OUTAGE. FOUND L1 TO N 120V L2 TO N 50V ADVISED THEY NEED AN ELECTRICIAN AS THEY HAVE A POWER SUPPLY ISSUE.
Near Eatonville, WA 98328
Branden W.
Job Details: 03/12/2020
WASHER-FRONT LOA WHIRLPOOL WFW92HEFW0 AFTER LAST REPAIR (PUMP CLEAN) WASHER PRODUCED ERROR CODE AND DID NOT COMPLETE CYCLE. UNIT HAS BEEN USED SEVERAL TIMES SINCE WITH NO ISSUES. CYCLE TESTED IN DIAG CYCLE AND QUICK WASH. ALL OPS OK AT THIS TIME. ADVISED TO CALL IF ISSUES RETURN.
Near Lacey, WA 98503
Jacob P.
Job Details: 03/12/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 "CUSTOMER COMPLAINT THAT UNIT IS NOT FILLING. REMOVED TOE PANEL TO INSPECT UNIT. FOUND DRAIN HOSE CHEWED THROUGH BY RODENTS. UNABLE TO POWER UNIT ON. UNINSTALLED UNIT, FOUND MULTIPLE SPOTS IN WIRE HARNESS THAT HAVE BEEN CHEWED THROUGH. ALSO FOUND BOTH DRAIN HOSES AND FILL HOSE HAVE BEEN CHEWED THROUGH AS WELL. CALLED INTO ASURION TO CHECK COVERAGE, ASURION DECLINING REPAIR DUE TO NATURE OF FAILURE."
Near Orting, WA 98360
Branden W.
Job Details: 03/12/2020
RANGE WHIRLPOOL WGE745C0FS00 INSTALLED NEW UPPER DOOR FRAME AND KNOB. ALL CHECKS OK.
Near Lakewood, WA 98499
Branden W.
Job Details: 03/12/2020
OTHER SAMSUNG RF263TEAESG/AA ICE MAKER WORKING AT AND PRIOR TO SERVICE. MINIMAL ICING IN THE ICE ROOM. ADVISED IF ISSUE RETURNS. WE WOULD LIKELY NEED TO REPLACE ICE MAKER SERVICE KIT.
Near Olympia, WA 98501
Jacob P.
Job Details: 03/12/2020
RANGE SAMSUNG NE59J7850WS/AA INSTALLED PREVIOUSLY ORDERD DISPLAY BOARD. ALL CHECKS OK.
Near Olympia, WA 98512
Jacob P.
Job Details: 03/12/2020
WASHER-FRONT LOA SAMSUNG WF219ANW/XAA 01 "CUSTOMER COMPLAINT OF UNIT NOT DRAINING. FOUND DEBRIS BUILT UP INSIDE DRAIN PUMP. CLEANED OUT DEBRIS. TEST CYCLED, ALL CHECKS OK"
Near DuPont, WA 98327
Jacob P.
Job Details: 03/12/2020
DRYER-ELECTRIC GE DVL223EB4WW "CUSTOMER COMPLAINT THAT UNIT IS MAKING LOUD CLICKING SOUND. FOUND PIECE OF FOAM IN BLOWER HOUSING. REMOVED FOAM FROM HOUSING. TEST CYCLED, ALL CHECKS OK. PERFORMED AIR FLOW TEST WHEN CUSTOMER ADVISED HE ACCIDENTALLY DROPPED BRUSH DOWN VENT. AIR FLOW TEST FAILED, ADVISED CUSTOMER HE WILL NEED AN HVAC COMPANY TO COME CLEAN VENTS."
Near Puyallup, WA 98374
Jacob P.
Job Details: 03/12/2020
RANGE SAMSUNG NE59N6630SS/AA "CUSTOMER COMPLAINT OF UNIT HAVING A WEIRD SMELL AND A LOUD BANG AT THE BEGINNING OF USE. ADVISED BANG AT THE BEGINNING IS HEAT ABSORBING INTO THE METALS AND THE CASE SHIFTING. UNABLE TO DETECT ANY ABNORMAL SMELLS. CHECKED ALL WIRE HARNESS, CONTROL BOARDS AND ELEMENT FOR ANY BURNS OR LOOSE CONNECTIONS. ALL CHECKS OK."
Near Orting, WA 98360
Jacob P.
Job Details: 03/12/2020
WASHER-TOPLOAD SAMSUNG WA52M7750AV/A4 INSTALLED NEW MAIN BOARD AND SUSPENSION RODS. CYCLE TESTED WITH LOAD. ALL CHECKS OK
Near Spanaway, WA 98387
info email
Job Details: 03/10/2020
Near Spanaway, WA 98387
Branden W.
Job Details: 03/10/2020
Near Edgewood, WA 98372
Jacob P.
Job Details: 03/10/2020
WASHER-FRONT LOA WHIRLPOOL WFW9640XW00 "CUSTOMER COMPLAINT OF UNIT LEAKING FROM DOOR SEAL. FOUND SMALL TEAR IN FRONT OF DOOR BOOT CAUSING LEAK. NEEDS NEW DOOR BOOT. SUBBD ONLINE FOR AUTH; rqstng P&A on 1 WP8182119 (bellow), warned against exceeding $250.00 pre-auth limit, states that autho needed"
Near Spanaway, WA 98387
Jacob P.
Job Details: 03/10/2020
DRYER-ELECTRIC ADMIRAL ADE7005AYW CUSTOMER COMPLAINT THAT UNIT WILL NOT POWER ON. FOUND ONE LEG FROM POWER CORD TO DRYER BURNT UP CAUSING ONLY 120V TO UNIT. NEEDS NEW TERMINAL BLOCK AND POWER CORD. CUSTOMER TO SUPPLY POWER CORD.; ordrng 1 WP61923 (block- ter)
Near Graham, WA 98338
Jacob P.
Job Details: 03/10/2020
OTHER KENMORE 59672003016 "INSTALLED PREVIOUSLY ORDERED ICE MAKER. RAN THROUGH TEST HARVEST, ALL CHEKCKS OK."
Near Puyallup, WA 98371
Jacob P.
Job Details: 03/10/2020
WASHER-TOPLOAD KENMORE 11091278100 "CUSTOMER COMPLAINT OF LEAK UNDERNEATH UNIT. FOUND WORN SEALS IN WATER PUMP. REPLACED WATER PUMP. TEST CYCLED, ALL CHECKS OK. LEFT FAILED PART WITH CUSTOMER; used 1 WP3363394 (PUMP-WATER) from stock"
Near Tacoma, WA 98445
Jacob P.
Job Details: 03/10/2020
WASHER-TOPLOAD LG WT7200CV "CUSTOMER COMPLAINT THAT UNIT WAS SHAKING AND BANGING AROUND A LOT. HAS USED IT SINCE THEN AND IT HAS RAN OKAY, BUT THIS ISN'T THE FIRST TIME IT'S HAPPENED, SO WOULD LIKE MACHINE CHECKED OUT. RAN THROUGH SPIN CYCLE, CHECKED SUSPENSION RODS, CHECKED ROTOR TIGHTNESS, TEST CYCLED WITH LOAD, ALL CHECKS OK. ADVISED CUSTOMER THAT IF MACHINE DOES GO OUT OF BALANCE, IT WILL TRY TO REBALANCE ITSELF, SO SHAKING CAN BE NORMAL."