We serviced a
KENMORE WASHER-FRONT LOA
Model 79641473210
Near Dallas, TX 75214
Jacob P.
Job Details: 07/28/2021
"Installed previously ordered door boot and spring. Test cycled, all checks ok. Left failed part with customer."
We serviced a
GE DISHWASHER
Model GDT580SSF5SS
Near Puyallup, WA 98373
Branden W.
Job Details: 07/28/2021
Customer concern is that dishwasher does not dry and water is cold. Found thermistor in flood switch constantly reading 200 degrees causing unit to never run heating element. Replaced flood switch. Unit reading room temp. Cycle tested. Unit heating properly. Advised to run sink until hot before starting dishwasher for best results. ; used 1 WD21X10519 (SWITCH FLOOD) from stock
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN2WW
Near Dallas, TX 75217
Jacob P.
Job Details: 07/28/2021
"Customer concern of unit not turning on. Found no console operation upon arrival. Put unit into service mode, no failure codes stored. Ran through all diagnostic tests, checks ok. Removed from service mode, unit now turns on. Cycle tested, all checks ok."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50F9A7DSW/A2 01
Near Allen, TX 75002
Jacob P.
Job Details: 07/28/2021
"Installed previously ordered control board, ui board, touch ui board, and console. Test cycled, all checks ok."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED5500FC0
Near Spanaway, WA 98387
Cameron M.
Job Details: 07/28/2021
"Installed previously ordered moisture sensors harness, was unable to install main board as sears did not ship one . Cycle tested unit unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Buckley, WA 98321
Branden W.
Job Details: 07/28/2021
Installed new wash pump and grommet. Cycle tested. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.2671269
Near Lakewood, WA 98498
Cameron M.
Job Details: 07/28/2021
Customer concern is that washer may be leaking. Was unable to duplicate customer concern at time of service. Unit operating as designed.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11026832692
Near Dallas, TX 75225
Jacob P.
Job Details: 07/28/2021
"Customer concern of unit not working at all. Found broken wire to capacitor causing no voltage to motor. Repaired wire. Test cycled, all checks ok."
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF56H9100AW/A2 01
Near Spanaway, WA 98387
Branden W.
Job Details: 07/28/2021
Customer concern is that washer started leaking from door again about a week after prior service. Found door boot pulled out of retainer spring again causing leak. Ran washer as it was upon arrival. Verified leak. Reseated door boot and ring. Cycle tested x3 in rinse cycle (max water level) no leaks. Found no issues with door boot or retaining ring. Advised to make sure no part of load is sticking out where door and boot meet otherwise it will pull boot inward and unseat it from retainer. NO CHARGE
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDZ600TW2
Near Dallas, TX 75243
Jacob P.
Job Details: 07/27/2021
"Customer concern of unit not heating. Found open hi limit causing no heat. Replaced hi limit and cut off. Test cycled, unit now heats. Ran air flow test, failed. Advised customer that vent from back of dryer to outside needs to be cleaned. Unit functioning as designed. ; used 1 279973 (CUTOFF-TML) from stock"
We serviced a
GE DRYER-ELECTRIC
Model BDVH512EF0GG
Near DuPont, WA 98327
Branden W.
Job Details: 07/27/2021
Customer concern is that while washing a rug the rubber backing off and is in dryer. Cleaned lint chute. Cycle tested. Checks ok. Advised dryer vent is crushed behind dryer.
We serviced a
GE WASHER-FRONT LOA
Model GFW450SPM1DG
Near DuPont, WA 98327
Branden W.
Job Details: 07/27/2021
Customer concern is that washer leaked from bottom and rug backing came off during wash. Found rubber rug backing clogging drain filter causing no drain. Also found leak from door boot/glass. Cleaned door glass and pump filter. Cycle tested. All checks good. Advised to keep door glass and boot clean to prevent leaks.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near McKinney, TX 75071
Jacob P.
Job Details: 07/27/2021
"Customer concern of unit not heating. Found open heating element causing no heat. Replaced heating element. Test cycled, all checks ok. ; used 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Bonney Lake, WA 98391
Branden W.
Job Details: 07/27/2021
Installed new ACU board. Cycle tested. All checks good.
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF219ANW/XAA
Near Rowlett, TX 75089
Jacob P.
Job Details: 07/27/2021
"Installed previously ordered drain pump. Test cycled, all checks ok."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7500GW0
Near Gig Harbor, WA 98332
Cameron M.
Job Details: 07/27/2021
"Customer concern is that washer does not fill to proper level and is leaving lint. Cycle tested unit 10x, Found no mechanical issues. Unit operating as designed. Advised customer on proper loading and cycle selections. Also advised customer on running regular cleaning cycle and proper cleaning cycle intervals."
We serviced a
GE DRYER-ELECTRIC
Model GFD55ESPN0DG
Near The Colony, TX 75056
Jacob P.
Job Details: 07/27/2021
"Customer concern of unit not turning off after cycle, circling on display. Customer advised that failure hasn't happened last few times of running cycle. No error codes stored. Ran unit through test cycle, checks ok. Unable to verify complaint at this time. Unit functioning as designed."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Tacoma, WA 98403
Cameron M.
Job Details: 07/27/2021
"Customer concern is that washer powers on but doesn't allow you to change cycle just beeps at you and won't start cycle.found F5e1( faulty lid lock), followed testing procedure via maytag. Confirmed lid lock is failed, needs new lid lock. Installed new lid lock, cycle tested all checks good. ; used 1 W10810403 (LID LOCK ASSY) from stock"
We serviced a
GE DISHWASHER
Model PDWT380V00SS
Near Dallas, TX 75205
Jacob P.
Job Details: 07/27/2021
"Installed previously ordered door seal and spray arm. Test cycled, all checks ok."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC360AW0
Near Puyallup, WA 98374
Branden W.
Job Details: 07/27/2021
Installed new washplate and actuator. Cycle tested x3. All checks good.
We serviced a
KENMORE WALL OVEN
Model 79047893604
Near Bonney Lake, WA 98391
Branden W.
Job Details: 07/27/2021
Installed new main control. Cycle tested. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE54R7600C/A3
Near Puyallup, WA 98375
Cameron M.
Job Details: 07/26/2021
"Customer concern is that dryer takes numerous cycles to dry clothes and makes noise during operation. Preformed airflow test failed (red).found broken idler pulley, causing unit to squeal when in operation. Needs new idler pulley. Installed new idler pulley, cleaned and vacuumed inside of dryer . Cleaned and calibrated moisture sensors. Advised customer dryer duct needs to be cleaned asap. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
ROPER WASHER-TOPLOAD
Model RTW4516FW2
Near Gig Harbor, WA 98332
Cameron M.
Job Details: 07/26/2021
"Customer concern is that two weeks ago unit would not power on. Found loose contacts loosing 120v in wall outlet in upper plug, switched power cord of washer to lower outlet got 120v .cycle tested unit 3x and retrieved no stored error codes. Unit operating as designed. Advised customer electrician is needed to replace wall receptacle."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED9750WW1
Near Orting, WA 98360
Cameron M.
Job Details: 07/26/2021
"Customer concern is that dryer does not heat. Preformed airflow test failed (red). Found open heating element, causing unit to not heat. Needs new heating element. Cleaned and Vacuumed inside unit. Installed new element, cycle tested all checks good. Advised customer that dryer vent needs to be cleaned asap. At Customer request I left unit pulled away from wall.; used 1 WP8544771 (ELEMENT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near McKinney, TX 75070
Jacob P.
Job Details: 07/26/2021
"Installed previously ordered control board and inlet valve. Test cycled, all checks ok."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Gig Harbor, WA 98332
Cameron M.
Job Details: 07/26/2021
"Customer concern is that dryer makes squealing noise during operation. Preformed airflow test failed (yellow). Found seized idler pulley, causing unit to make noise during operation. Also found right rear roller sticking. Needs new idler pulley. Cleaned and Vacuumed inside of dryer. Installed new idler pulley and cleaned and lubed right rear roller. Cycle tested all checks good. ; used 1 279640 (PULLEY,IDLER) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FBD1100RHM2
Near Tacoma, WA 98467
Branden W.
Job Details: 07/26/2021
Customer concern is that dishwasher is not mounted. Leveled and mounted dishwasher. Cycle tested. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Tacoma, WA 98404
Branden W.
Job Details: 07/26/2021
Customer concern is that dishwasher door handle came off. Reinstalled handle. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW720BSNWS
Near Puyallup, WA 98373
Branden W.
Job Details: 07/26/2021
Customer concern is that washer is not balanced in spin cycle. Washer has latest revisions of software and suspension rods. Cycle tested empty and with a load. Found no mechanical issues. Unit operating as designed.
We serviced a
ROPER DRYER-GAS
Model RGX5634KQ2
Near Dallas, TX 75238
Jacob P.
Job Details: 07/26/2021
"Installed previously ordered timer and coil valves. Test cycled, all checks ok."
We serviced a
LG WASHER-TOPLOAD
Model WT1101CW
Near Gig Harbor, WA 98335
Branden W.
Job Details: 07/26/2021
Installed parts sent by sears. Cycle tested. All checks ok.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11026832692
Near Dallas, TX 75225
Jacob P.
Job Details: 07/26/2021
"Installed previously ordered screw, tub, tub seal, spinner support, seal kit, retainer, drive assembly and clutch. Found corroded and broken drive block. Replaced drive block. Test cycled, all checks ok."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8500DC3
Near Enumclaw, WA 98022
Cameron M.
Job Details: 07/26/2021
Customer concern is that dryer takes multiple cycles to dry clothes and only bulky is the only cycle that drys clothes. Preformed airflow test failed (yellow). Tested operating temperatures in range. Cleaned and calibrated moisture sensors. Advised customer dryer duct needs to be cleaned. Also advised customer on proper loading practices. Unit operating as designed.
We serviced a
ELECTROLUX WASHER-FRONT LOA
Model EFLS627UTT0
Near Rowlett, TX 75088
Jacob P.
Job Details: 07/26/2021
"Installed previously ordered door boot and dispenser drawer. Test cycled, all checks ok."
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Wylie, TX 75098
Jacob P.
Job Details: 07/26/2021
"Installed previously ordered inner door panel and spray arm. Test cycled, all checks ok. Left failed part with customer."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AW/A4
Near Tacoma, WA 98405
Branden W.
Job Details: 07/26/2021
Customer concern is that washer makes knocking noise in self clean cycle. Always adds extra rinse. One missing adjuster foot. Unable to use wash basin if unit is on as it says child lock. Removed child lock and wash basin operates properly. Advised that left rear foot is fixed and not adjustable. Unable to reproduce washer adding extra rinse. Cycle tested on normal and quick wash. Found washplate loose causing noise in self clean cycle. Tightened wash plate. Cycle tested. All checks good.
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF45K6200AW/A2
Near Spanaway, WA 98387
Branden W.
Job Details: 07/26/2021
Customer concern is that washer does not drain and produces 5C (no drain) error. Found sock lodged in drain hose from tub to pump causing very slow drain and error. Cleared hose. Cycle tested. All checks good.
We serviced a
LG DRYER-ELECTRIC
Model DLE7200WE
Near Allen, TX 75013
Jacob P.
Job Details: 07/24/2021
"Customer concern of unit producing d80 error and water damage on wall. Customer advised that they had duct cleaning company out already and had vent cleaned. Ran air flow test, failed. Removed vent from back of dryer and ran air flow test again, passed. Advised customer that duct still has blockage and is causing error. Unit functioning as designed."
We serviced a
GE DISHWASHER
Model CDT725SSF6SS
Near Frisco, TX 75034
Jacob P.
Job Details: 07/24/2021
"Installed previously ordered door latch. Test cycled, all checks ok."
We serviced a
LG DISHWASHER
Model LDF7774BD
Near McKinney, TX 75071
Jacob P.
Job Details: 07/24/2021
"Installed previously ordered inner door panel. Test cycled, all checks ok."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11028002010
Near McKinney, TX 75070
Jacob P.
Job Details: 07/24/2021
"Installed previously ordered capacitor. Test cycled, all checks ok."
We serviced a
KENMORE DRYER-ELECTRIC
Model 79680021900
Near Dallas, TX 75240
Jacob P.
Job Details: 07/24/2021
"Customer concern of no heat. Found open hi limit causing no heat. Replaced hi limit and cut off, delinted inside of dryer. Test cycled, all checks ok. ; used 1 6931EL3003D (THERMOSTAT), and 1 6931EL3001F (THERMOSTAT) from stock"
We serviced a
LG DRYER-ELECTRIC
Model DLE5977S
Near Mesquite, TX 75150
Jacob P.
Job Details: 07/23/2021
"Customer concern of no heat. Found burnt L1 wire on terminal block causing no heat. Replaced connector. Test cycled, all checks ok."
We serviced a
FISHER PAYKEL DRYER-ELECTRIC
Model DEGX1 US
Near Tacoma, WA 98443
Branden W.
Job Details: 07/23/2021
Installed new elememt and thermostats. Cycle tested. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model DU943PWKB0
Near Frisco, TX 75034
Jacob P.
Job Details: 07/23/2021
"Customer concern of unit not powering on. Found open thermal fuse causing no power. Replaced thermal fuse. Test cycled, all checks ok. ; used 1 675813 (THERMAL FUSE) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5400V/A3
Near Graham, WA 98338
Cameron M.
Job Details: 07/23/2021
"Installed previously ordered pcb main. cycle tested unit, all checks good"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED5500FW0
Near McKinney, TX 75070
Jacob P.
Job Details: 07/23/2021
"Installed previously ordered ui board. Test cycled, all checks ok."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW3
Near Puyallup, WA 98374
Cameron M.
Job Details: 07/23/2021
"Installed previously ordered lid. Cycle tested unit, all checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB855DC3
Near DuPont, WA 98327
Cameron M.
Job Details: 07/23/2021
"Installed previously ordered gearcase, calibrated and cycle tested unit 3x via service mode. All checks good."
We serviced a
SAMSUNG RANGE
Model NX58H9500WS/AA
Near Wylie, TX 75098
Jacob P.
Job Details: 07/23/2021
"Customer concern of surface burner flames uneven. Repositioned burner caps and adjusted valves. Test cycled, all checks ok."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED9470WW2
Near Tacoma, WA 98404
Branden W.
Job Details: 07/23/2021
"Customer concern is that dryer does not start. Found open thermal fuse causing dryer to not start. Replaced fuse. Performed airflow test. Test failed. Removed vent from dryer. Airflow test passed. Vacuumed inside of dryer and dryer duct. Tested airflow again, failed again. Advised that duct from wall to outside needs to be cleaned before use otherwise dryer may fail again. ; used 1 WP3392519 (FUSE-THRML) from stock"
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.674426
Near Tacoma, WA 98444
Cameron M.
Job Details: 07/23/2021
Installed previously ordered timer and rollers. Cleaned and Vacuumed inside of unit. Cycle tested all checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV50K7500EV/A3 01
Near Puyallup, WA 98375
Cameron M.
Job Details: 07/23/2021
"Customer concern is that dryer takes multiple cycles to dry clothes. Preformed airflow test failed (yellow) . Also found wax build up on moisture sensors, causing customer to run multiple cycles to dry clothes. Cleaned and calibrated moisture sensors. Advised customer on proper loading practices. Also advised customer dryer duct needs to be cleaned asap"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED9150WW1
Near Dallas, TX 75220
Jacob P.
Job Details: 07/23/2021
"Customer concern of drum not turning. Found broken belt from seized idler pulley. Replaced belt and idler pulley. Test cycled, all checks ok. ; used 1 661570V (BELT), and 1 279640 (PULLEY,IDLER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDU03FTSS2
Near Plano, TX 75093
Jacob P.
Job Details: 07/23/2021
"Customer concern of clean light flashing. Found unit producing heating error. Found burnt wire to heating element causing no heat. Replaced connector on wire. Test cycled, all checks ok."
We serviced a
WHIRLPOOL WASHER-FRONT LOA
Model WFW5620HW0
Near Dallas, TX 75227
Jacob P.
Job Details: 07/22/2021
"Installed previously ordered acu and hmi. Test cycled, all checks ok."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED75HEFW0
Near Sumner, WA 98390
Branden W.
Job Details: 07/22/2021
"Customer concern is that dryer intermittently shuts off and has a burning smell. Found excessive lint built up on and around heating element causing smell. Vacuumed inside of dryer. Unable to reproduce shutting off concern at time of service. Reseated all connections on main control, tightened power cord screws. All checks good at this time. Performed airflow test, passed. Advised to call if issue persists. Also advised that lint filter is partially clogged and needs to be cleaned."
We serviced a
ADMIRAL DRYER-ELECTRIC
Model AED4475TQ1
Near Richardson, TX 75081
Jacob P.
Job Details: 07/22/2021
"Installed previously ordered timer. Test cycled, all checks ok."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE5500AYW
Near Plano, TX 75093
Jacob P.
Job Details: 07/22/2021
"Installed previously ordered baffle. Test cycled, all checks ok."
We serviced a
FRIGIDAIRE DISHWASHER
Model GLD2445RFC0
Near Spanaway, WA 98387
Cameron M.
Job Details: 07/22/2021
"Installed previously ordered lower gasket, door gasket and lower spray arm. Cycle tested 3x, all checks good"
We serviced a
LG WASHER-FRONT LOA
Model WM3470HWA
Near Tacoma, WA 98422
Branden W.
Job Details: 07/22/2021
"Customer concern is that outer plastic on door is cracked, unit shakes in spin cycle and magnetic door holder is broken off. Replaced door holder. Advised outer cover is not covered as it is only cosmetic damage. Cycle tested with load of towels. Found debris under leveling legs causing poor contact with floor and washer to move. Cleaned legs and floor. Cycle tested x4. Washer does not walk. All checks good. ; used 1 AGM73610701 (MAGNET HOLDER) from stock"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11028932790
Near Tacoma, WA 98422
Branden W.
Job Details: 07/22/2021
"Installed new transmission, clutch and coupler. Cycle tested. All checks good."
We serviced a
LG DRYER-ELECTRIC
Model DLEX2801W
Near Dallas, TX 75214
Jacob P.
Job Details: 07/22/2021
"Customer concern of unit taking multiple cycles to dry. Ran air flow test, failed. Removed vent from back of dryer and ran air flow test again, passed. Advised customer that vent from back of dryer to outside needs to be cleaned. Unit functioning as designed."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW2
Near Dallas, TX 75220
Jacob P.
Job Details: 07/22/2021
"Installed previously ordered lid lock. Test cycled, all checks ok."
We serviced a
FRIGIDAIRE DISHWASHER
Model LFBD2499LF3C
Near Spanaway, WA 98387
Branden W.
Job Details: 07/22/2021
Customer concern is that dishwasher fills with sink water. Found no airgap installed and drain hose too short to obtain proper high loop. Advised customer that a plumber is needed to create proper high loop or install airgap.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48J7700EW/A2 02
Near DuPont, WA 98327
Cameron M.
Job Details: 07/22/2021
"Customer concern is that dryer makes noise during operation. Found sticking rollers , causing unit to make noise during operation. Cleaned and lubed rollers, vacuumed inside of dryer. Cycle tested all checks good."
We serviced a
KITCHENAID DISHWASHER
Model KUDS02FRSS1
Near Frisco, TX 75034
Jacob P.
Job Details: 07/21/2021
"Installed previously ordered door links. Test cycled, all checks ok."
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Nevada, TX 75173
Jacob P.
Job Details: 07/21/2021
"Installed previously ordered belt. Test cycled, all checks ok."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW1
Near Puyallup, WA 98372
Cameron M.
Job Details: 07/21/2021
"Customer concern is that washer does not spin. Found failed actuator, causing unit to not spin. Needs new actuator. Replaced actuator, cycle tested all checks good.; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
SAMSUNG RANGE
Model NX58M5600SW/AA
Near Tacoma, WA 98444
Branden W.
Job Details: 07/21/2021
Customer concern is that oven does not heat past 190 or 200 and has gas smell. Found failing ignitor only drawing 2.7 amps causing poor heat and gas smell. Replaced ignitor. Cycle tested to 350. All checks good. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC5
Near McKinney, TX 75070
Jacob P.
Job Details: 07/21/2021
"Customer concern of unit not starting after running 2 cycles. Found f5e4 error stored (lid not open between cycles). Found shorted lid lock not detecting when lid is opened. Replaced lid lock. Test cycled 5 no spin cycles, all checks ok. ; used 1 W10810403 (LID LOCK ASSY) from stock"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11066132411
Near Puyallup, WA 98374
Cameron M.
Job Details: 07/21/2021
"Customer concern is that dryer powers on, but does not start cycle. Found open thermal fuse, causing unit to not start cycle. Needs new thermal fuse. Installed new thermal fuse, cycle tested and preformed airflow test pass (yellow) . All checks ok.; used 1 WP3392519 (FUSE-THRML) from stock"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US 02
Near Tacoma, WA 98444
Branden W.
Job Details: 07/21/2021
Customer concern is that washer does not finish cycle and produces 4C (not filling) error. Also intermittently does not not dispense fabric softener and defaults to spin only cycle upon power up. Found cold water supply nearly turned off to washer causing very little cold water to washer causing 4C error. Also likely cause of fabric softener not dispensing. Cycle tested numerous times. No mechanical issues found.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3 01
Near Spanaway, WA 98387
Branden W.
Job Details: 07/20/2021
Customer concern is that dryer makes noise. Found rear motor hold down bracket off causing motor to tilt and blower wheel to contact case causing noise. Reinstalled motor bracket. Cycle tested. All checks good.
We serviced a
LG WASHER-FRONT LOA
Model WM2277HW
Near Garland, TX 75043
Jacob P.
Job Details: 07/20/2021
"Customer concern of LE error. Found rps sensor ohms out of range causing no motor movement. Replaced rps sensor. Test cycled, all checks ok. ; used 1 6501KW2002A (RPS SENSOR) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GHWN4250D1WW
Near Plano, TX 75075
Jacob P.
Job Details: 07/20/2021
"Customer concern of unit not filling enough and not spinning all the way out. Found start button stuck inside console. Reseated start button. Test cycled, unable to verify complaint. Unit functioning as designed at time of service."
We serviced a
KENMORE RANGE
Model 79074233314
Near Dallas, TX 75211
Jacob P.
Job Details: 07/20/2021
Performed pm check on range. Adjusted surface burner valves. All checks ok.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11025132411
Near Eatonville, WA 98328
Branden W.
Job Details: 07/20/2021
Customer concern is that washer does not spin and drain. Found stripped basket hub causing unit to not spin. Replaced hub. Cycle tested. All checks good. ; used 1 W10528947 (HUB) from stock
We serviced a
KITCHENAID COOKTOP
Model KGCU467VSS01
Near Frisco, TX 75035
Jacob P.
Job Details: 07/20/2021
"Installed previously ordered igniters and reignitor. Test cycled, all checks ok."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC200XW1
Near Tacoma, WA 98406
Cameron M.
Job Details: 07/20/2021
Customer concern is that dryer is working properly at time. No mechanical issues found.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6100C/A3
Near Eatonville, WA 98328
Branden W.
Job Details: 07/20/2021
Customer concern is that dryer does not heat. Found open heating element causing no heat. Replaced element and vacuumed inside of dryer. Cycle tested. All checks good. Vent off prior to service. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV431AEW/XAA 01
Near Frisco, TX 75035
Jacob P.
Job Details: 07/19/2021
"Customer unsure of what's wrong with machine. Found motor clip fallen off causing motor to come unmounted and no drum movement. Secured motor to mount. Test cycled, drum now moves. Ran air flow test, failed. Advised customer again that vent needs to be cleaned asap to avoid further failure with machine. Unit functioning as designed."
We serviced a
GE DISHWASHER
Model ZBD7920P10SS
Near Richardson, TX 75080
Jacob P.
Job Details: 07/19/2021
"Performed pm check on dishwasher, all checks ok."
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.674426
Near Tacoma, WA 98444
Cameron M.
Job Details: 07/19/2021
..
We serviced a
GE DISHWASHER
Model GDT720SGF0BB
Near Tacoma, WA 98409
Branden W.
Job Details: 07/19/2021
Customer concern is that dishwasher does not operate and never has. Unable to work on dishwasher as it is 4 or 5 inches below floor. Unable to access any components. Did find dishwasher not properly powered. Being powered by improper cord and not grounded. Dishwasher in poor condition. Advised that dishwasher must be removed to provide further diagnosis.
We serviced a
LG WASHER-FRONT LOA
Model WM3670HWA
Near Garland, TX 75040
Jacob P.
Job Details: 07/19/2021
"Customer concern of unit not draining. Found broken drain pump impeller causing no drain. Replaced drain pump. Test cycled, all checks ok. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV56H9100EG/A2
Near Sumner, WA 98390
Cameron M.
Job Details: 07/19/2021
"Installed previously ordered rollers, cleaned and vacuumed inside of unit. cycle tested all checks good."
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF42H5200AF/A2 11
Near Puyallup, WA 98375
Branden W.
Job Details: 07/19/2021
Installed new main PCB. Cycle tested empty and with a load. Washer operating as designed.
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FEX831CS0
Near Tacoma, WA 98409
Branden W.
Job Details: 07/19/2021
Customer concern is that washer does not spin. Found broken belt causing no spin. Replaced belt. Cycle tested. All checks ok. ; used 1 134511600 (V-BELT) from stock
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF50K7500AV/A2 11
Near Fox Island, WA 98333
Branden W.
Job Details: 07/19/2021
Customer concern is that washer produces SUD error every load towards end of cycle. Cycle tested empty and with a load in numerous cycles. Ran entire quick wash with load. Unable to get unit to fail at this time. Advised to run clean cycle and use only small amount of HE detergent.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED75HEFW1
Near Tacoma, WA 98444
Cameron M.
Job Details: 07/19/2021
"Customer concern is that dryer makes squealing noise during operation. Found failed idler pulley, causing unit to make squealing noise during operation. Needs new idler pulley. Installed new idler pulley, cycle tested all checks good. ; used 1 W10837240 (BRACKET) from stock"
We serviced a
LG DRYER-GAS
Model DLGY1702WE
Near Dallas, TX 75254
Jacob P.
Job Details: 07/19/2021
"Performed pm check on dryer, all checks ok."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB725BW0
Near Dallas, TX 75248
Jacob P.
Job Details: 07/17/2021
"Installed previously ordered fabric softener dispenser. Test cycled, all checks ok."
We serviced a
LG WASHER-FRONT LOA
Model WT1101CW
Near Plano, TX 75024
Jacob P.
Job Details: 07/17/2021
"Installed previously ordered inlet valve. Test cycled, all checks ok. Left failed part with customer."
We serviced a
LG DISHWASHER
Model 701KWNM7U807
Near McKinney, TX 75070
Jacob P.
Job Details: 07/16/2021
"Customer concern of unit not operating. Found control panel locked. Unlocked control panel. Test cycled, all checks ok. Advised customer of proper operating techniques."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EP/A3 02
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 07/16/2021
"Customer concern is that dryer makes noise during operation. Preformed airflow test pass (yellow).Found failed front right roller, causing unit to make noise during operation. Needs new roller. Installed new roller, cleaned and lubed remaining three rollers. Cleaned and Vacuumed inside of dryer .cycle tested all checks good. ; used 1 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
LG DISHWASHER
Model n/a
Near Puyallup, WA 98371
Branden W.
Job Details: 07/16/2021
Dishwasher is a Bosch. Advised we will notify AHS to find servicer that works on Bosch.
We serviced a
LG DRYER-ELECTRIC
Model DLEX3370V
Near Frisco, TX 75035
Jacob P.
Job Details: 07/16/2021
"Customer concern of unit taking long to dry. Performed air flow test, failed. Removed vent from dryer and ran air flow test again, failed. Cleaned lint from filter housing and ran air flow test again, passed. Advised customer that vent from back of dryer to outside needs to be cleaned. Unit functioning as designed."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW
Near Puyallup, WA 98374
Cameron M.
Job Details: 07/16/2021
Customer concern is that washer is loud during agitation and doesn't fill to regular level. No error codes stored in unit. Cycle tested unit 3x empty. Cycle tested with customer provided load of 5 bath towels. Was unable to duplicate customer concern at time of service. Advised customer to monitor and call if issue persists. also Advised customer on regular cleaning intervals.
We serviced a
GE RANGE
Model JBP66SM2SS
Near Fife, WA 98424
Branden W.
Job Details: 07/16/2021
Installed new infinite switch. Cycle tested. All checks good.