Service History 42

Near Lacey, WA 98513
Jacob P.
Job Details: 07/30/2020
DISHWASHER GE GSD3300R00BB "Customer complaint of unit not filling. Found valve under sink to dishwasher closed. Opened valve. Test cycled, all checks ok."
Near Gig Harbor, WA 98335
Nick R.
Job Details: 07/30/2020
OTHER GE 77790958OTL Performed PM check cycle tested all checks good
Near Auburn, WA 98001
Nick R.
Job Details: 07/30/2020
DRYER-ELECTRIC AMANA NED4655EW1 "Customer complaint that drum will not turn. Found broken belt and sized back rollers, causing drum not to turn. Needs new belt and rollers. Installed new belt and rollers cycle tested all checks good ; used 1 349241T (SUPPORT,ROLLER (2 PACK)), and 1 341241 (BELT,DRIVE) from stock"
Near Tacoma, WA 98443
Branden W.
Job Details: 07/30/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 Customer complaint that washer door will not close. Found door lock seized in the latched position. Replaced door lock. Cycle tested. All checks ok. ; used 1 DC64-00519B (LATCH) from stock
Near Olympia, WA 98513
Jacob P.
Job Details: 07/30/2020
WASHER-TOPLOAD WHIRLPOOL GHW9100LW2 "Installed previously ordered MCU. Test cycled, all checks ok."
Near Buckley, WA 98321
Nick R.
Job Details: 07/30/2020
DRYER-ELECTRIC MAYTAG MED9700SQ0 Installed new heating element cycle tested all checks good.
Near Bonney Lake, WA 98391
Branden W.
Job Details: 07/30/2020
WASHER-TOPLOAD SAMSUNG WA48J7770AP/A2 01 Customer complaint that washer has musty smell and deposits debris on clothes. Customer was not aware of the clean washer cycle and excessive detergent has built up over time and is causing issue. Advised to run numerous clean washer cycles with washer cleaner.
Near Lacey, WA 98513
Jacob P.
Job Details: 07/30/2020
WASHER-FRONT LOA LG WM9000HVA "Customer complaint that unit is shaking and making weird sound during spin cycle. Customer stated that cycle always finishes, but last 2 times it has shaken a lot. Test cycled empty, checks ok. Test cycled with load, unable to verify issue. Advised customer the sound he's hearing is water coming out of the clothes and that shaking while moving from low to high speed spin is normal. Machine functioning as designed at time of service."
Near Puyallup, WA 98374
Jacob P.
Job Details: 07/30/2020
DISHWASHER SAMSUNG DW80K7050US "Customer complaint of unit leaking out of bottom of door on left and right sides. Took apart door, no signs of water. Test cycled in customer specified cycle, no leaks. Reassembled door and tested again, still no leaks. Unable to verify issue at this time. Advised customer to call back if problem persists."
Near Graham, WA 98338
Branden W.
Job Details: 07/30/2020
WASHER-FRONT LOA WHIRLPOOL WFW9300VU02 Found failed drain pump causing F21 error. Needs new drain pump. Next service. 8/5 8-12; ordrng 1 280187 (pump-water)
Near Olympia, WA 98516
Jacob P.
Job Details: 07/30/2020
WASHER-FRONT LOA WHIRLPOOL WFW8740DW0 "Customer complaint of unit producing errors codes. Found F3 E1 error (pressure sensor error) and F8 E3 error (overflow condition error) stored. Checked pressure hose, needs new pressure sensor.; ordrng 1 WPW10448876 (Pressure sensor)"
Near Tacoma, WA 98402
Branden W.
Job Details: 07/30/2020
DISHWASHER JENN-AIR JDB1100AWS Installed 2nd new control. New board does same as long. Says memory failure for cycle programs. Can run all components in service mode. Per whirlpool. Need to replace touchpad. If issue persists after touchpad. Will need to try another main board. Touchpad shows as NLA. AHS to supply if available. ; ordrng 1 6-919765 (Touch panel)
Near Lacey, WA 98513
Jacob P.
Job Details: 07/30/2020
RANGE MAYTAG MER5555QAW "Customer complaint of bake not working. Found good voltage to bake element, bake element open. Needs new bake element.; ordrng 1 WPW10276482 (Bake element)"
Near Puyallup, WA 98375
Jacob P.
Job Details: 07/30/2020
WASHER-FRONT LOA SAMSUNG WF45K6500AV/A2 11 "Customer complaint of unit tripping breaker as soon as machine is plugged in. Found control board shorted and melted wire harness and inverter board. Found bottom of coil burned also. Needs new control board, inverter board, wire harness and coil.; ordrng 1 DC26-00009T (Coil) and 1 DC92-01531C (Inverter board) and 1 DC92-01803J (Control board) and 1 DC93-00580B (Wire harness)"
Near Tacoma, WA 98443
Jacob P.
Job Details: 07/29/2020
DRYER-ELECTRIC ADMIRAL AED4475TQ1 Customer complaint of dryer not heating. Founf timer with bad contacts causing no voltage to heating element. Needs new timer.; ordrng 1 WPW10185972 (Timer)
Near DuPont, WA 98327
Jacob P.
Job Details: 07/29/2020
WASHER-TOPLOAD SAMSUNG WA45M7050AW/A4 01 "Customer complaint of unit leaking from console. Customer had unit moved to garage to avoid damage to new flooring. Hooked up to outside hose, tested hot and cold valves, no leaks found. Inspected all internal and external hoses, no leaks found. Let unit fill, wash and drain. Unable to verify issue at this time. Only source of water from inside console could be inlet valves, ordering inlet valve.; ordrng 1 DC97-15459H (Inlet valve)"
Near Federal Way, WA 98003
Nick R.
Job Details: 07/29/2020
RANGE KENMORE 79094142312 "Customer complaint that the two front burners are are stuck, and can't be removed. Found both front burners seized, can't removed either one of them. Needs new front burners, and terminal blocks. ; ordrng 1 316442301 (Front left burner) and 1 318372211 (Front right burner) and 2 5303935058 (TERMINAL BLOCK KIT)s"
Near Olympia, WA 98501
Jacob P.
Job Details: 07/29/2020
DISHWASHER KITCHENAID KUDS30IXSS7 "Customer complaint of dishes not washing dishes. Found some LEDs on display always on and some not working. Found dispenser door not latching. Found upper right track cap broken. Found OWI sensor error stored. Found upper spray arm not rotating. Needs new control panel, track, dispenser assy, control board, sump assy, and turbidity sensor. AHS to supply parts.; ordrng 1 WPW10500175 (Control panel) and 1 WPW10195623 (Track) and 1 W11032769 (Dispenser assy) and 1 W11035586 (Control board) and 1 Wpw10780877 (Sump assy) and 1 WPW10705575 (Turbidity sensor)"
Near Gig Harbor, WA 98335
Branden W.
Job Details: 07/29/2020
WASHER-FRONT LOA WHIRLPOOL WFW5620HW0 Installed new main control. New board is missing J3 (heater) terminal. Needs board W11441123. LIS parts are incorrect. Got part from failed board. Washer operating. Unable to use heat cycles. Ordering correct board. ; ordrng 1 W11441123 (Acu board)
Near Spanaway, WA 98387
Jacob P.
Job Details: 07/29/2020
RANGE SAMSUNG NE58K9430SS/AA Customer complaint of front right burner always on high. Needs new infinite switch.; ordrng 1 DG44-01006B (Infinite switch)
Near Enumclaw, WA 98022
Branden W.
Job Details: 07/29/2020
WASHER-TOPLOAD MAYTAG MVWX655DW1 Customer complaint that washer makes noise and sometimes stops and just shows 'wash' found plugged inlet screens causing time out and unit to display that error via wash light. Cleaned inlet screens. Found debris in drain pump causing noise. Cleaned pump. Cycle tested. All checks ok.
Near Tacoma, WA 98406
Branden W.
Job Details: 07/29/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed new spray arms. Cycle tested. All checks ok
Near Puyallup, WA 98375
Nick R.
Job Details: 07/29/2020
WASHER-TOPLOAD KENMORE 11026002012 Performed PM check cycle tested all checks good
Near Lakewood, WA 98498
Nick R.
Job Details: 07/29/2020
OTHER KENMORE 10645422800 Performed PM check cycle tested all checks good
Near Lakewood, WA 98498
Nick R.
Job Details: 07/29/2020
RANGE KENMORE 79041022801 Performed PM check cycle tested all checks good
Near Lakewood, WA 98498
Nick R.
Job Details: 07/29/2020
DISHWASHER KENMORE 66513112K701 Performed PM check cycle tested all checks good
Near Lake Tapps, WA 98391
Nick R.
Job Details: 07/29/2020
WASHER-FRONT LOA KENMORE 79640272900 Performed PM check cycle tested all checks good
Near Lacey, WA 98516
Jacob P.
Job Details: 07/29/2020
DRYER-ELECTRIC MAYTAG MEDB835DW3 "Customer complaint of dryer making loud grinding sound. Found worn idler pulley causing sound. Replaced idler pulley. Test cycled, all checks ok.; used 1 279640 (Idler pulley) from stock"
Near Auburn, WA 98001
Nick R.
Job Details: 07/29/2020
RANGE KENMORE 79090214013 "Installed front left burner and rear left burner, also installed four infinite switches. Cycle tested all checks good."
Near Olympia, WA 98516
Jacob P.
Job Details: 07/29/2020
DISHWASHER GE GDF520PGJ2WW "Installed previously ordered lower door seal. Test cycled, all checks ok."
Near Tacoma, WA 98406
Branden W.
Job Details: 07/29/2020
WASHER-FRONT LOA WHIRLPOOL WFW8740DW1 Customer complaint that washer would shut down after being powered on. Then started working again. Unable to verify issue at time of service. Reseated all power connections. 120v with proper polarity to washer. Test cycled in service mode. No errors stored. All checks good at this time. Advised to call if issue returns.
Near Graham, WA 98338
Branden W.
Job Details: 07/29/2020
WASHER-TOPLOAD GE GLWN2800D2WS Customer complaint that washer makes noise and possibly leaks. Cycle tested washer. All ops good. No abnormal noises and no leaks found.
Near Edgewood, WA 98372
Nick R.
Job Details: 07/29/2020
OTHER KENMORE 59673503201 Performed PM check cycle tested all checks good
Near Tacoma, WA 98445
Jacob P.
Job Details: 07/29/2020
WASHER-FRONT LOA SAMSUNG WF45K6500AV/A2 "Customer complaint that display stays on after cycle is complete, timer says 0. Found tub clean reminder light flashing causing display to stay on. Advised customer that tub clean needs to be ran to fix issue. All checks ok."
Near Graham, WA 98338
Nick R.
Job Details: 07/28/2020
WASHER-TOPLOAD KENMORE 11029133411 Preformed PM check cycle tested all checks good
Near Buckley, WA 98321
Nick R.
Job Details: 07/28/2020
WASHER-FRONT LOA ELECTROLUX EFLS627UIW0 Preformed PM check cycle tested all checks good
Near Carbonado, WA 98323
Jacob P.
Job Details: 07/28/2020
DRYER-ELECTRIC GE GTD84ECSN1WS "Customer complaint of unit not heating. Found wire to heating element burnt. Replaced connector. Test cycled, all checks ok."
Near University Place, WA 98467
Jacob P.
Job Details: 07/28/2020
RANGE SAMSUNG NX58K7850SS/AA "Installed previously ordered display board. Test cycled, all checks ok."
Near Spanaway, WA 98387
Branden W.
Job Details: 07/28/2020
DRYER-ELECTRIC KENMORE 11060612990 Customer complaint that dryer does not heat. Found poor connection at operating thermostat causing no heat. Corrected connection. Cycle tested. All checks ok.
Near Graham, WA 98338
Jacob P.
Job Details: 07/28/2020
DRYER-ELECTRIC FRIGIDAIRE FASE7021NW0 Customer complaint of dryer not starting. Found motor has dead spot causing dryer not to start. Informed customer they can use machine. Customer declined to replace motor at this time.
Near Tacoma, WA 98405
Jacob P.
Job Details: 07/28/2020
DISHWASHER GE GSD3825F00BB "Installed previously ordered slides, caps and rollers. Test cycled, all checks ok."
Near Parkland, WA 98445
Jacob P.
Job Details: 07/28/2020
RANGE KENMORE 91193571891 "Installed previously ordered receptacles. Test cycled, all checks ok."
Near Puyallup, WA 98373
Jacob P.
Job Details: 07/28/2020
DISHWASHER KENMORE 66513009N511 "Customer complaint of unit not draining and water all over counter and floor. Found hose from air gap to sink plugged causing unit to drain out of air gap and all over floor and counter. Cleared debris from hose. Test cycled, all checks ok."
Near Tacoma, WA 98404
Branden W.
Job Details: 07/28/2020
DRYER-ELECTRIC ROPER RED4340SQ1 Customer complaint that dryer stopped mid cycle. Would not turn back on. Found open thermal fuse causing dryer to not start. Replaced fuse. Cycle tested airflow and temps. All checks ok. Advised to clean lint filter with hot water and detergent. Filter is partially clogged. ; used 1 WP3392519 (FUSE-THRML) from stock
Near Eatonville, WA 98328
Jacob P.
Job Details: 07/28/2020
WASHER-TOPLOAD KENMORE 11021102012 Customer complaint of unit shaking during spin. Found left suspension rods very worn causing out of balance. Needs new suspension rods.; ordrng 1 W10780048 (Suspension rods)
Near Orting, WA 98360
Branden W.
Job Details: 07/28/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EF/A3 03 "Customer complaint that dryer will not heat. Found open heating element causing no heat. Also found worn idler pulley. Replaced element and pulley. Cycle tested. All checks ok. ; used 1 DC97-14486A (ELEMENT ASSEMBLY), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
Near Eatonville, WA 98328
Jacob P.
Job Details: 07/28/2020
DISHWASHER KITCHENAID KDTE334DSS0 "Customer complaint that unit is not completing cycle, water left in unit, soap not dissolved and dishes not clean. Found worn drain pump causing unit to not drain completely. Needs new drain pump.; ordrng 1 WPW10531320 (Drain pump)"
Near Graham, WA 98338
Jacob P.
Job Details: 07/28/2020
WASHER-TOPLOAD GE GTW330ASK3WW "Customer complaint of unit not spinning clothes out. Found multiple flood errors stored. Tested pressure sensor, checks ok. Found drain pump has dead spot on motor causing unit to not always drain. Needs new drain pump.; ordrng 1 WH23X28418 (Drain pump)"
Near Tacoma, WA 98499
Nick R.
Job Details: 07/28/2020
DRYER-ELECTRIC KENMORE 110.858664 Customer complaint that dryer is not drying clothes. ; ordrng 1 WP3387747 (Heating element)
Near Buckley, WA 98321
Nick R.
Job Details: 07/28/2020
DRYER-ELECTRIC MAYTAG MED9700SQ0 Customer complaint that dryer isn't drying clothes. Found open heating element causing dryer not to heat. Needs new heating element. Rescheduled for 7/29 1pm-5pm; ordrng 1 WP3387747 (Heating element)
Near Bonney Lake, WA 98391
Nick R.
Job Details: 07/28/2020
DRYER-ELECTRIC KENMORE 11066722692 "Customer complaint that dryer won't stop running and it will not dry clothes. Found dryers timer has bad connections causing dryer not to advance cycle, also found open heating element causing dryer not to heat. Needs new heating element and timer. Rescheduled for 7/29 8am-12pm ; ordrng 1 WP3976577 (Timer) and 1 279838 (Heating element)"
Near Tacoma, WA 98407
Jacob P.
Job Details: 07/28/2020
WASHER-FRONT LOA WHIRLPOOL WFW97HEXL0 Customer complaint of F6E1 error (bad comms between ccu and mcu). Found good voltage out of ccu. Needs new mcu.; ordrng 1 WPW10374126 (MCU)
Near Tacoma, WA 98498
Jacob P.
Job Details: 07/28/2020
DISHWASHER SAMSUNG DW80N3030US/AA 00 Customer complaint of unit filling then beeping and draining. Found leaky inlet valve triggering leak detector in base of unit. Needs new inlet valve.; ordrng 1 DD82-01588A (Inlet valve)
Near Tacoma, WA 98409
Jacob P.
Job Details: 07/28/2020
RANGE JENN-AIR JES9750CAB01 Customer complaint of surface elements not working. Found relays between infinite switches and elements open causing no power to elements. Needs new relays.; ordrng 4 WP8566493 (Relay)s
Near Tacoma, WA 98499
Jacob P.
Job Details: 07/28/2020
DISHWASHER WHIRLPOOL WDF320PADW1 Customer complaint of start button not working. Found all buttons except start button working. Needs new control panel.; ordrng 1 W10810491 (Control panel)
Near Tacoma, WA 98445
Jacob P.
Job Details: 07/28/2020
DISHWASHER WHIRLPOOL DU1014XTXQ1 "Customer complaint that a few months ago she noticed the dishwasher leaking, tried to run it again and same issue, hasn't used dishwasher since. Test cycled, no signs of water under machine. Found torn door seal. Needs new door seal. Collected $65 deductible via cc.; ordrng 1 W10542314 (Door seal)"
Near Orting, WA 98360
Branden W.
Job Details: 07/28/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 11 Customer complaint that washer will not spin. Found failed drain pump causing water to remain in tub and cause washer to not spin. Needs new drain pump. Next visit 8/5 8-12; ordrng 1 DC31-00187A (Drain pump)
Near Sumner, WA 98391
Branden W.
Job Details: 07/28/2020
DRYER-ELECTRIC LG DLEX5680W Customer complaint that dryer made a pop noise then would not run. Only hums. Found centrifugal switch in motor broken causing no start winding. Needs new motor. Next service 8/4 10-2; ordrng 1 4681EL1008A (Motor)
Near Tacoma, WA 98445
Branden W.
Job Details: 07/28/2020
WASHER-TOPLOAD MAYTAG MVWB765FW3 Customer complaint that a sheet got stuck under agitator. Removed sheet. Found agitator warped causing gap. Needs new agitator. Advised part is factory order and may take awhile to receive. ; ordrng 1 W11161960 (Agitator)
Near Tacoma, WA 98406
Nick R.
Job Details: 07/24/2020
DISHWASHER SAMSUNG DW80M2020US/AA 00 Installed door fan cycle tested all checks good.
Near Tacoma, WA 98407
Jacob P.
Job Details: 07/24/2020
WASHER-TOPLOAD KITCHENAID KAWE670BWH1 "Customer complaint of bad sound during agitation. Found broken coupler causing no agitate or spin. Replaced coupler. Test cycled, all checks ok.; used 1 285753a (Coupler) from stock"
Near Tacoma, WA 98444
Branden W.
Job Details: 07/24/2020
DISHWASHER MAYTAG MDB7759AWB2 Installed new door switch. Cycle tested. All checks ok
Near Olympia, WA 98502
Jacob P.
Job Details: 07/24/2020
WASHER-TOPLOAD WHIRLPOOL n/a "Installed previously ordered control board. Test cycled with load, all checks ok."
Near Federal Way, WA 98023
Nick R.
Job Details: 07/24/2020
RANGE KENMORE 665.980097 Performed PM check cycle tested all checks good
Near Gig Harbor, WA 98332
Branden W.
Job Details: 07/24/2020
COOKTOP GE ZGU36N6H3SS "Customer complaint that 4 burners do not ignite. Found burners with debris blocking gas ports, orifices and ignitor tips. Cleaned all 6 burner heads, orifices and ignitors. All burners lighting as designed."
Near Federal Way, WA 98023
Nick R.
Job Details: 07/24/2020
WASHER-TOPLOAD KENMORE 11023034100 Preformed PM check cycle tested all checks good
Near Olympia, WA 98516
Jacob P.
Job Details: 07/24/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Installed previously ordered control board and turbidity sensor. Test cycled, all checks ok."
Near Puyallup, WA 98374
Nick R.
Job Details: 07/24/2020
DRYER-ELECTRIC WHIRLPOOL WED9200SQ0 "Customer complaint that drum will not turn. Found rings around the drum door are broken ( in pictures). Also found seized idler pulley, that caused the belt to snap that's causing the drum not to turn. Needs new belt and idler pulley. Installed belt and ilder pulley cycle tested all checks good. ; used 1 661570V (BELT), and 1 279640 (PULLEY,IDLER) from stock"
Near Tacoma, WA 98409
Nick R.
Job Details: 07/24/2020
WASHER-FRONT LOA KENMORE 41741122410 Customer complaint that washer isn't draining. Found the drain pump seized up. Causing the washer not to drain. Needs new drain pump.; ordrng 1 137311900 (Drain pump)
Near Olympia, WA 98513
Jacob P.
Job Details: 07/24/2020
DRYER-ELECTRIC LG DLE1501W Customer complaint of loose lint filter. Found lint trap housing is broken causing lint trap to shift. Needs new cover and guide.; ordrng 1 3550EL1005C (Grill cover) and 1 4974EL1002B (Guide)
Near Tacoma, WA 98402
Branden W.
Job Details: 07/24/2020
DISHWASHER JENN-AIR JDB1100AWS Installed new main control. New board has missing/corrupt software and fails to initiate a cycle. Does run service mode with no issues. Needs new main board. ; ordrng 1 12002710 (cntrl-elec)
Near Olympia, WA 98512
Jacob P.
Job Details: 07/24/2020
RANGE LG LRE3061BD/00 Customer complaint of multiple buttons not working on control panel. Needs new control panel.; ordrng 1 AGM73551661 (Control panel)
Near Tacoma, WA 98409
Jacob P.
Job Details: 07/23/2020
RANGE SAMSUNG NE59J7630SG/AA 02 "Installed previously ordered display board. Test cycled, all checks ok"
Near Bonney Lake, WA 98391
Branden W.
Job Details: 07/23/2020
DRYER-ELECTRIC LG DLEX9000V Customer complaint of d90 error (restricted airflow) found poor airflow with lint screen in and good airflow with lint screen out. Lint screen is clogged. Cycle tested temps. 175 high. Dryer operates well. Advised to clean lint screen.
Near University Place, WA 98466
Jacob P.
Job Details: 07/23/2020
DISHWASHER GE DDT595SGJ5BB "Installed previously ordered drain pump. Test cycled, all checks ok."
Near Tacoma, WA 98404
Jacob P.
Job Details: 07/23/2020
DRYER-ELECTRIC SAMSUNG DV52J8700EP/A2 01 "Customer complaint of unit taking 4 cycles to dry clothes. Performed air flow test, green. Tested heating element, no breaks and not shorted. Test cycled temps, in range. Found large lint built up in lint trap housing. Cleaned out build up. Cleaned and calibrated moisture sensors. Test cycled, all checks ok. Advised customer to call back if problem persists."
Near Eatonville, WA 98328
Branden W.
Job Details: 07/23/2020
WASHER-TOPLOAD WHIRLPOOL LPR6244AN0 Customer complaint that washer basket is leaking. Found base support plate bent slightly causing leave. Needs new support and base suspension springs. Advised support is likely NLA. No charge. Repeat customer.
Near Puyallup, WA 98375
Jacob P.
Job Details: 07/23/2020
DRYER-ELECTRIC MAYTAG MEDC215EW1 "Customer complaint that dryer smelled very hot, so they let it cool down and it wouldn't start back up again. Found open thermal fuse and heating element. Replaced thermal fuse and heating element. Tested on air fluff, no heat. Test cycled temps at exhaust, 125-175. Ran air flow test, red. Advised customer that vents need to be cleaned before using dryer or failure will happen again. Machine running as designed.; used 1 279838 (Heating element), and 1 WP3392519 (Thermal fuse) from stock"
Near Tacoma, WA 98418
Jacob P.
Job Details: 07/23/2020
WASHER-FRONT LOA GE GFW450SSM1WW "Customer complaint of unit leaking. Found drain hose fallen down behind unit causing machine to drain out onto floor. Put drain hose in wall and secured. Test cycled, all checks ok."
Near South Hill, WA 98375
Branden W.
Job Details: 07/23/2020
DISHWASHER KITCHENAID KDFE104DBL2 Customer complaint that wheels on bottom rack have broken off. Found broken wheels on bottom rack. Needs new wheel assembly. ; ordrng 4 WPW10195417 (Wheel assembly)s
Near Lacey, WA 98516
Jacob P.
Job Details: 07/23/2020
RANGE GE JB630RF4SS "Installed previously ordered surface element. Test cycled, all checks ok."
Near Tacoma, WA 98405
Jacob P.
Job Details: 07/23/2020
DISHWASHER GE GSD3825F00BB "Customer complaint of unit not draining, top rack falling down and unit isn't mounted. Found debris in air gap causing no drain. Removed debris. Found mounts bent backwards. Repositioned mounts and remounted unit. Found upper racks slides and rollers broken. Needs new slides, slide caps and rollers.; ordrng 2 WD30X98 (Slide)s and 4 WD12X10304 (Slide cap)s and 1 WD12X10327 (Rollers)"
Near Parkland, WA 98445
Jacob P.
Job Details: 07/23/2020
RANGE KENMORE 91193571891 "Customer complaint of multiple surface elements not working. Found left rear, left front and right front terminals burnt. Needs new terminals.; ordrng 3 330031 (Terminal)s"
Near Eatonville, WA 98328
Jacob P.
Job Details: 07/23/2020
WALL OVEN JENN-AIR n/a "Customer complaint of lower door not shutting completely and no power to unit. Found lower hinges over extended causing door not to close. Removed console to check voltage to unit, when removing console unit turned on. Checked all connections and wires, all looks ok. Cycle tested upper and lower ovens, checks ok. Needs new hinges. Adviser customer hinges are factory order part and may take awhile to come in.; ordrng 1 12002489 (Hinge set)"
Near Tacoma, WA 98422
Branden W.
Job Details: 07/23/2020
DRYER-ELECTRIC ELECTROLUX EFMG617STT0 Installed parts. Vacuumed inside of dryer. Cycle tested. All checks ok.
Near Bonney Lake, WA 98391
Branden W.
Job Details: 07/23/2020
DISHWASHER LG LDF7774ST Customer complaint that dishwasher won't drain. Found dishwasher not responding at all. Found main power to board has burned up as well as board connector. Needs new wiring harness and control board. Advised customer to remove power to the dishwasher at the breaker. Customer advised both the refrigerator and dishwasher are on the same breaker. Advised customer that each appliance should be on it's own dedicated circuit. ; ordrng 1 EBR79686304 (Main pcb) and 1 EAD61725002 (Wire harness)
Near Olympia, WA 98516
Jacob P.
Job Details: 07/23/2020
DISHWASHER GE GSD3400G00WW "Customer complaint of unit leaking. Found gate shaft seal loose causing leak. Repeated seal. Test cycled ×3, all checks ok."
Near Eatonville, WA 98328
Branden W.
Job Details: 07/23/2020
WASHER-TOPLOAD MAYTAG MVWB765FW0 Customer complaint that washer will slowly fill when off. Found inlet valve seeping water. Needs new valve. ; ordrng 1 W11165546 (Water valve)
Near Sumner, WA 98390
Jacob P.
Job Details: 07/23/2020
DRYER-ELECTRIC GE GTD75ECPLDG "Customer complaint of no heat. Found burnt wire and connector to heating element. Replaced connector. Test cycled, all checks ok."
Near Lakewood, WA 98499
Jacob P.
Job Details: 07/23/2020
DISHWASHER KENMORE 58715259400 "Installed previously ordered springs and links. Test cycled, all checks ok."
Near Lakewood, WA 98498
Branden W.
Job Details: 07/23/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 Customer complaint that after cleaning dispenser. Water leaks from dispenser. Found paper towel in dispenser inlet hose causing water leak. Removed towel. Cycle tested. All checks ok
Near DuPont, WA 98327
Jacob P.
Job Details: 07/23/2020
DRYER-ELECTRIC SAMSUNG DV48J7700EW/A2 02 "Customer complaint of dryer making squealing sound. Found right rear roller seized. Cleaned shaft and replaced roller. Test cycled, all checks ok.; used 1 Dc97-16782a (Roller) from stock"
Near DuPont, WA 98327
Jacob P.
Job Details: 07/23/2020
DISHWASHER KITCHENAID KDFE104DSS2 "Installed previously ordered drain hoses. Test cycled, all checks ok."
Near Auburn, WA 98001
Branden W.
Job Details: 07/23/2020
RANGE KENMORE 79090214013 Customer complaint that surface burner temps are off. Low will be high all the time. Burners make crackling noises. Found both large elements broken causing poor connection. All infinite switches making cracking sound. Needs new switches and large burners. ; ordrng 2 316442301 (Element. Large)s and 2 316436001 (Infinite switch. Large)s and 2 316436000 (Infinite switch. Small)s
Near Olympia, WA 98512
Jacob P.
Job Details: 07/23/2020
WASHER-FRONT LOA KENMORE 79641582411 "Customer complaint of unit not filling or washing. Found drain pump has dead spot on motor causing unit unable to drain. Replaced drain pump. Test cycled, all checks ok.; used 1 4681EA2001T (Drain pump) from stock"
Near Graham, WA 98338
Branden W.
Job Details: 07/23/2020
DRYER-ELECTRIC SAMSUNG DVE45N5300V/A3 Installed new boards. Cycle tested. All checks ok.
Near Tacoma, WA 98406
Branden W.
Job Details: 07/23/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer complaint that dishwasher will not clean well. Found debris in bottom and upper spray arms causing poor spray and rotation. Needs new spray arms. ; ordrng 1 WPW10498900 (Upper spray arm) and 1 W10837249 (Lower spray arm)
Near Gig Harbor, WA 98335
Branden W.
Job Details: 07/23/2020
WASHER-FRONT LOA WHIRLPOOL WFW5620HW0 Customer complaint that washer will not work. Found failed ACU not sending signal to motor. Per Whirlpool. Needs new ACU board. ; ordrng 1 W11322879 (ACU board)
Near Olympia, WA 98516
Jacob P.
Job Details: 07/23/2020
DISHWASHER GE GDF520PGJ2WW Customer complaint of torn lower door seal. Needs new lower door seal.; ordrng 1 WD08X21894 (Lower door seal)
Near Lacey, WA 98516
Jacob P.
Job Details: 07/23/2020
DISHWASHER JENN-AIR JDB1080AWS "Customer complaint of grinding sound while washing. Disassembled sump down to chopper, cleaned all debris out. Reassembled, still making grinding sound. Motor has bad bearing. Also found inner door panel worn and cracked along bottom wearing down on tub. Needs new sump assy and inner door panel. Inner door panel discontinued, AHS to supply parts.; ordrng 1 6-919963 (Sump assy) and 1 99003140 (Inner door panel)"