We serviced a
GE RANGE
Model JGB630REF3SS
Near Wylie, TX 75098
Patrick
Job Details: 05/17/2023
"Customer concern, bake not functioning. Replaced igniter from truck stock. Tested unit. All checks good. ; used 1 WB13K21 (Igniter) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Richardson, TX 75082
Patrick
Job Details: 05/17/2023
"Customer concern, unit not drying properly. Ran svc cycle. No stored error codes. Good fill, good spray, good diverter, good drain, good heater. No mechanical malfunction found. Recommend full rinse aid dispenser."
We serviced a
GE WASHER-TOPLOAD
Model GTWN2800D0WW
Near Puyallup, WA 98375
Cameron M.
Job Details: 05/17/2023
"Customer concern is that washer inlet hoses leak alot of water. Found corrosion on cold inlet hose, causing unit to leak a lot of water. Needs new inlet hoses.cleaned water mess. Installed new inlet hoses. Cycle tested unit. All checks good. Left failed part with customer as part caused leak. ; used 1 3805FFSS-2 (FILL HOSE 2 PACK 5' SS) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV350AEW/XAA 03
Near Spanaway, WA 98387
Cameron M.
Job Details: 05/17/2023
"Customer concern is that dryer does not heat properly. Preformed airflow test, failed (red). Cycle tested unit, found stuck relay on main pcb, causing unit to not heat. Also found open element, causing unit to not heat. Needs new main pcb and element. Advised customer parts show NLA. AHS TO SUPPLY ; ordrng 1 DC92-00382A (Dryer electronic control board) and 1 DC97-14486A (ASSY DUCT HEATER-MODULE)"
We serviced a
SPEED QUEEN WASHER-TOPLOAD
Model AWNE9RSN115TW01
Near Dallas, TX 75225
Lane
Job Details: 05/17/2023
Installed bearing kit. Advised customer sealant on bearing seal needs to cure for 24hr before washer can be used. Also advised customer 4o be present on first wash cycle to insure normal operation.
We serviced a
GE LAUNDRY CENTER
Model WSM2420TCAWW
Near Dallas, TX 75204
Lane
Job Details: 05/17/2023
Customer unreachable ; snapped 1 QuickPics
We serviced a
WHIRLPOOL RANGE
Model WFG524SLAB1
Near Garland, TX 75040
Patrick
Job Details: 05/17/2023
"Customer concern, oven not starying hot. Confirmed. Once preheated, unit will not reignite. Must replace igniter, igniter harness, and dsi module. ; ordrng 1 WPW10331686 (Dsi module) and 1 WP9758079 (Electrode) and 1 WPW10701462 (Bake harness)"
We serviced a
GE WASHER-FRONTLOAD
Model GFWN1600J0WW
Near Tacoma, WA 98404
Cejay
Job Details: 05/17/2023
"Customer concern is that washer is not filling with water. Pulled error codes, E4A,E22,E31,E22,E31,E60,E22. Prefor,ed water level test good. Preformed tumble and spin tests no motor movement. Found failed inverter board causing E4A error and causing washer not to operate. Needs new motor and inverter assembly. AHS to supply, requires auth. Advised customer rear of washer will need to be made accessible for repair.; ordrng 1 WH20X23194 (Motor) and 1 WH08X10050 (Belt)"
We serviced a
SPEED QUEEN DRYER-ELECTRIC
Model ADE4BRGS175TW01
Near Tacoma, WA 98407
Cejay
Job Details: 05/17/2023
"Customer had to leave due to an emergency, was given permission to remain on site to preforme repair. Installed previously ordered front bulkhead and drum, cycle tested dryer to verify repair all checks good."
We serviced a
FRIGIDAIRE WASHER-FRONTLOAD
Model FWT449GFS0
Near Dallas, TX 75204
Lane
Job Details: 05/17/2023
Customer stated washer leaks water when filling. Performed diagnostics found faulty dispenser assembly. All other functions checked good at time of service. ; ordrng 1 131270300 (Dispenser assembly) and 1 131272200 (Ring junction) and 1 131351000 (Dispenser shield) and 1 131863300 (Siphon)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Rowlett, TX 75089
Patrick
Job Details: 05/17/2023
"Customer concern, lid broken. Confirmed. Replaced from preorder. Tested unit. All checks good."
We serviced a
LG DISHWASHER
Model LDS4821ST
Near Plano, TX 75075
John
Job Details: 05/17/2023
Customer concern is DW leaking from the door. Found seal on vent motor has failed and is allowing water to travel down vent duct and out of the bottom of door. Needs new blower assy and seal.; ordrng 1 ABT35083801 (Door vent blower motor) and 1 4986DD3003A (Door vent gasket)
We serviced a
KENMORE WASHER-TOPLOAD
Model 79641383410
Near Garland, TX 75044
John
Job Details: 05/17/2023
"Customer concern is washer giving burning smell and leaving black marks on clothes. Found basket loose inside of tub due to worn rear bearing. Needs new rear tub assy, basket, and seal.; ordrng 1 AGM75510708 (Rear tub assy) and 1 AJQ73674408 (Basket) and 1 MDS63974501 (Tub gasket)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA40J3000AW/A2
Near Wylie, TX 75098
John
Job Details: 05/17/2023
Customer concern is washer will not spin and is leaking water. Found suspension rods worn and bouncy causing unit to not spin. Also found dispenser cracked and dripping on top of tub ring and dripping down side of tub. Needs new suspension rods and dispenser assy.; ordrng 2 DC97-05280W (Suspension rod)s and 2 DC97-05280X (Suspension rod)s and 1 DC97-16962A (Dispenser housing)
We serviced a
MAYTAG DISHWASHER
Model MDB4651AWS
Near Federal Way, WA 98023
Cejay
Job Details: 05/17/2023
"Customer concern is that dishwasher is not powering on. Found unit to power on but dose not start a cycle. Tested for continuity on micro switch in door handle good. Found fail control panel causing buttons to not respond. Needs new conteol panel. Advised customer part is discontinued, AHS to supply. ; ordrng 1 6-919806 (Control panel BLK)"
We serviced a
AMANA DRYER-ELECTRIC
Model NED4600YQ1
Near Federal Way, WA 98003
Cejay
Job Details: 05/17/2023
"Customer concern is that dryer rear bulk head is catching clothes on panel. Found fallen drum causing customer concerns, both rollers damaged, rear panel damaged, and worn belt. Needs new rear panel, drum, rollers and belt. Advised customer parts are out of stock and may take time to recive. AHS to supply, requires auth.; ordrng 1 W11178667 (BULKHEAD rear) and 1 349241T (Support) and 1 WPW10359269 (Shaft RHT) and 1 WPW10359270 (Shaft LFT) and 1 W10899578 (Drum assembly) and 1 341241 (Belt)"
We serviced a
SPEED QUEEN DRYER-ELECTRIC
Model ADE6HRYS177TW01
Near Grand Prairie, TX 75052
Lane
Job Details: 05/17/2023
Customer stated dryer runs but doesn't heat. Preformed diagnostics found faulty heater assembly. All other functions checked good at time of service. ; ordrng 1 964P3 (Heater kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM5
Near DuPont, WA 98327
Cameron M.
Job Details: 05/17/2023
"Installed previously ordered bracket,Sealand wheels. Cycle tested unit. All checks good"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11028822790
Near Plano, TX 75075
John
Job Details: 05/17/2023
Customer concern is washer filling into house drain when cold water on. Tested unit and confirmed cold water pressure is lower that hot water and cold water is entering floor drain from overflow relief pipe. Advised Customer that a plumber will be necessary to resolve issue. All tests on washer check good.
We serviced a
KENMORE DISHWASHER
Model 665.12779K313
Near Plano, TX 75075
John
Job Details: 05/17/2023
Installed new sump and diverter. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8900BC0
Near Richardson, TX 75080
John
Job Details: 05/17/2023
Customer concern is washer is leaking. Found inlet valve seals have failed and are leaking down the back of the inside of case. Needs new inker valves.; ordrng 1 W10853723 (Inlet valve)
We serviced a
KITCHENAID COOKTOP
Model NOTAGPR3SENT
Near Dallas, TX 75287
Lane
Job Details: 05/17/2023
Customer stated cooktop started smoking and wouldn't stop sparking..No model tag present. All hardware is rusted beyond point of removal. Cooktop needs new wire harness with switches and all four orifice holders with burner screws. Left rear burner valve is faulty will not rotate. Screws will haft to be drilled out for unit to be servised.; ordrng 8 Needsresearch (Burner screws)s and 4 Needsresearch (Orifice holder)s and 1 Needsresearch (Wire harness) and 4 Needsresearch (Burner switches)s and 1 Needsresearch (Left rear burner valve)
We serviced a
GE WASHER-TOPLOAD
Model PTWN8055M0MS
Near Plano, TX 75093
Lane
Job Details: 05/17/2023
Customer stated washer agitator came off. Performed diagnostics found wash plate stripped. Agitator with cap needs replacing. All other functions checked good at time of service. ; ordrng 1 WH43X10049 (Cap) and 1 WH43X31898 (Infuser assembly)
We serviced a
LG RANGE
Model LRE3083ST/00
Near Spanaway, WA 98387
Cameron M.
Job Details: 05/17/2023
"Installed previously ordered main pcb,heater sheath and motor. Cycle tested unit. All checks good"
We serviced a
WHIRLPOOL DISHWASHER
Model IUD7555DS3
Near Spanaway, WA 98387
Cameron M.
Job Details: 05/17/2023
Customer concern is dishwasher does not fill and not washing. Cycle tested unit found unit not filling. Caused by disengaged float switch. Resulting in unit not recognizing water level and not washing concern. Re assembled float switch. Cycle tested. All checks good
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5500FW1
Near Mesquite, TX 75150
Patrick
Job Details: 05/16/2023
Replaced ui. Tested unit. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWP576KW1
Near Puyallup, WA 98374
Cejay
Job Details: 05/16/2023
"Installed previously ordered actuator, cam and belt. Preformed calibration cycle visually verified movement of actuator. Cycle tested unit with customer provided load, all checks good. Sent payment link via text. Customer unavaliable for siganature"
We serviced a
KITCHENAID DISHWASHER
Model KUDC101XWH0
Near Plano, TX 75093
Lane
Job Details: 05/16/2023
Customer stated dishwasher will not turn on and randomly powerd on and off prior to failure. Confirmed unit has no power at terminal box. Outlet man need to be replaced. Customer needs electrician.
We serviced a
LG DRYER-ELECTRIC
Model DLE1101W
Near Carrollton, TX 75007
Lane
Job Details: 05/16/2023
Customer stated dryer will not shut off. Performed diagnostics found motor relay suvk causing issue. All other functions checked good at time of service. ; ordrng 1 EBR71725805 (Control board)
We serviced a
GE DISHWASHER
Model GSD2100V55WW
Near Forney, TX 75126
Patrick
Job Details: 05/16/2023
Replaced timer. Tested unit. All checks.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8300SW1
Near Mesquite, TX 75181
Patrick
Job Details: 05/16/2023
Replaced thermostat. Tested unit. Good heat. Unit failed air test with vent connected. Passed with vent removed. Customer aware that using unit before vent is cleaned will result in repeat failure.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48H7400EP/A2
Near Mesquite, TX 75149
Patrick
Job Details: 05/16/2023
"Customer concern, cycle won't start. Found thrown belt. Found damaged idler pulley. Replaced pulley and belt from truck stock. Tested unit. All checks good. ; used 1 6602-001655 (Belt), and 1 DC93-00634A (Idler pulley) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Puyallup, WA 98372
Cejay
Job Details: 05/16/2023
"Customer concern is washer is not spinning or draining, pulled error codes,F5E2,F5E3. Manualy cycled lid lock multiple times, verified drain and spin operations, cycle tested washer with a load could not replicate error. Advised customer to moniter washer and to call if issue persist."
We serviced a
GE LAUNDRY CENTER
Model WSM2700HBWW
Near Fife, WA 98424
Cejay
Job Details: 05/16/2023
"Customer concern is that dryer is making a loud noise durring operation. Found failed rear bearing causing noise durring operation, needs new rear bearing kit and belt. Follow up scheduled for 05/23 8-12pm; ordrng 1 5303281153 (REAR BEARING KIT) and 1 WE12X10009 (Belt)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC465HW0
Near Sumner, WA 98390
Cejay
Job Details: 05/16/2023
"Installed previously ordered door handle, verified door operation all checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF395BTPAWR/A1
Near Dallas, TX 75214
Patrick
Job Details: 05/16/2023
"Customer concern, unit leaked a few cycles ago but hasn't since through several cycles. Tested unit on bedding loaded with towels. No leak detected at this time."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11097093800
Near Dallas, TX 75252
Lane
Job Details: 05/16/2023
Replaced motor and blower wheel. Performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
LG DISHWASHER
Model LDT5665ST
Near Puyallup, WA 98375
Cameron M.
Job Details: 05/16/2023
"Installed previously ordered drain pump. Cycle tested unit, found airgap leak. Cleaned airgap. Tested again. All checks good."
We serviced a
ROPER WASHER-TOPLOAD
Model RTW4516FW2
Near Gig Harbor, WA 98332
Cameron M.
Job Details: 05/16/2023
Installed previously ordered inlet valves. Cycle tested unit 3x. All checks good. Advised customer on regular cleaning intervals for optimal performance. Advised customer on using high quality detergent.
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM2
Near University Place, WA 98467
Cameron M.
Job Details: 05/16/2023
"Customer concern is that dishwasher top rack does not clean dishes. Cycle tested unit, found upper spray arm misaligned on manifold, causing excessive drag preventing spray arm rotation. Needs manifold, seal,spray arm. Advised customer parts show NLA with exlution of seal and spray arm. Collected 95 + tax via card payment."
We serviced a
ROPER WASHER-TOPLOAD
Model RTW4440XQ0
Near Puyallup, WA 98374
Cejay
Job Details: 05/16/2023
"Customer concern is that washer is leaking from right side from the lid. Removed cabinet assembly cycle tested washer no leak, cycle tested washer with customer provided load, could not replicate leak. Advised customer to moniter cycle size and to call if issue persists."
We serviced a
SAMSUNG RANGE
Model NX58F5500SS/AA 02
Near Spanaway, WA 98387
Cameron M.
Job Details: 05/16/2023
"Customer concern is that oven produces gas smell. Preformed Amp draw test of bake ignitor, failed 2.33 of 3.3 Amp requirement. Found failed ignitor causing unit to not Ignite and produce gas smell. Needs new ignitor. Installed new ignitor. Cycle tested unit. All checks good. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS9B
Near Spanaway, WA 98387
Cameron M.
Job Details: 05/16/2023
"Customer concern is that dishwasher does not drain fully and leaking from left corner. Cycle tested unit, found heavily compressed tub seal, causing leak during operation. Inspected spray arms for evidence of separation, none. Found no major evidence of oversuds conditions present. Found lack of high loop in drain hose, causing unit to back fill overtime. Corrected High loop. Needs new tub seal. installed new tub seal. Cycle tested unit, all checks good left failed part with customer as part caused leak. Collected payment via ; used 1 154827601 (GASKET) from stock"
We serviced a
MAYTAG WALL OVEN
Model CWE4800ACS
Near Graham, WA 98338
Cameron M.
Job Details: 05/16/2023
"Customer concern is that top oven does not heat. Verified operation of lower oven, good. Attempted cycle test of upper, fail both bake and broil do not heat. Verified continuity of bake element. Found stuck relay in main control causing unit to not heat. Needs new main control. Advised customer parts are NLA. No repair available at this time. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
LG WASHER-TOPLOAD
Model WT5680H
Near McKinney, TX 75071
Lane
Job Details: 05/16/2023
Hooked up washer and performed function and leak check. All functions checked good at time of service. Advised customer to run tub clean cycle cycle every 6 months.
We serviced a
WHIRLPOOL COOKTOP
Model GJC3034RS01
Near Rockwall, TX 75087
Lane
Job Details: 05/16/2023
Customer stated right rear and left front burners don't cycle. Preformed diagnostics found left rear and right front burners working correctly. Other two burners with switches need replacing to correct problem.; ordrng 1 W10823695 (Burner LF) and 1 W10823692 (Element RR) and 2 WP9759474 (Infinite switch)s
We serviced a
GE DRYER-ELECTRIC
Model GTD65EBPL0DC
Near Rockwall, TX 75032
Lane
Job Details: 05/16/2023
Customer stated during a load of towels a loud noise was heard then dryer stopped working. Performed diagnostics found faulty belt. All other functions checked good at time of service. ; used 1 We03x29897 (Belt) from stock
We serviced a
LG DISHWASHER
Model LDF6920ST
Near Rowlett, TX 75089
Lane
Job Details: 05/16/2023
Installed new door cables and springs. Preformed multiple function and closure tests after repair. All functions checked good at time of service.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB725BW0
Near Puyallup, WA 98374
Cejay
Job Details: 05/16/2023
"Customer concern is that dryer is not heating. Preformed airflow test failed (yellow). Found open element causing dryer not to heat, needs new element. Installed new element, cycle tested dryer all checks good. Advised customer vents needs service.; used 1 WP8544771 (ELEMENT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Irving, TX 75062
Patrick
Job Details: 05/16/2023
Customer concern unit not draining. Pump activated but does not pump. Found clogged air gap. Cleared. Tested unit. All checks good.
We serviced a
ROPER RANGE
Model 1116A06
Near Dallas, TX 75229
Patrick
Job Details: 05/16/2023
"Customer concern, only one burner will light. Found burner assemblies at 3 positions failed. Must replace all burners. Unable to find drawing of unit due to age. Ahs to supply parts. Auth 86jasi; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model DU810SWPQ3
Near Puyallup, WA 98375
Cejay
Job Details: 05/16/2023
"Customer concern is that dishwasher is grinding, not draining and is leaking from the front and dispenser is not opening, Found failed dispenser actuator, Found Washmotor is intermittenly loses the ablity to produce proper water presure. Needs new wash motor and spray arm dispenser actuator and spring. Advised customer parts show discontinued, AHS to supply. ; ordrng 1 3369015 (Wash motor) and 1 8268870 (Lower spray arm) and 1 WP3368999 (Spring) and 1 8193646 (Actuator)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Lewisville, TX 75067
Lane
Job Details: 05/15/2023
Customer stated washer gets out of balance regardless of load size. Preformed diagnostics foumd faulty suspension rods. All other functions checked good at time of service.; ordrng 1 W11400156 (Suspension rods)
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.46747801
Near Plano, TX 75075
Lane
Job Details: 05/15/2023
Customer stated washer won't start. Performed diagnostics found control panel broken. Unable to run full test due to failure type. User control panel assembly needs to be replaced. ; ordrng 1 W10300040 (Control kit) and 1 Needsresearch (Control panel assembly (blue))
We serviced a
GE DISHWASHER
Model DDT595SSJ0SS
Near Dallas, TX 75248
Lane
Job Details: 05/15/2023
Customer stated dishwasher won't turn on. Performed diagnostics found faulty user control board. Unable to perform full function due to failure type. ; ordrng 1 WD21X31910 (Ui board)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48J7770EP/A2 02
Near Graham, WA 98338
Cameron M.
Job Details: 05/15/2023
"Installed previously ordered fan asm,and rollers. Cleaned and calibrated moisture sensor. Cleaned vacuumed inside of unit. Cycle tested unit. All checks good"
We serviced a
LG DISHWASHER
Model LDS5040ST
Near Spanaway, WA 98387
Cameron M.
Job Details: 05/15/2023
"Customer concern is that dishwasher leaks during operation from bottom of door, leaking from airgap. Found torn tub seal, causing leak during operation. Found no active water leak from airgap. Needs new tub seal. Collected payment of 142.99 via card payment. Provided customer estimate for Samsung range display issue. For future reference. Follow up visit scheduled for 5/24 8-12; ordrng 1 3920DD3005A (TUB SEAL)"
We serviced a
GE DISHWASHER
Model GDF610PMJ5ES
Near Tacoma, WA 98408
Cameron M.
Job Details: 05/15/2023
"Customer concern is that dishwasher does not drain. Unit full of water at time of arrival. Verified customer concern of not draining. Found debris in drain hose at disposal, causing unit to not drain. Cleared debris. Cycle tested unit, found damaged sweeper seal inducing leak during operation. Needs new sweeper seal. Follow up visit scheduled for 5/23 1-5; ordrng 1 WD08X21894 (dishwasher door gask)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV40J3000EW/A2 02
Near Puyallup, WA 98371
Cejay
Job Details: 05/15/2023
"Installed previously ordered main pcb and display board, verified all buttons are operational and functioning as designed multiple times, all checks good."
We serviced a
KENMORE DISHWASHER
Model 665.13229N412
Near Murphy, TX 75094
Patrick
Job Details: 05/15/2023
Replaced sump assy. Tested unit. All checks good.
We serviced a
GE DISHWASHER
Model DDT595SSJ0SS
Near Richardson, TX 75082
Patrick
Job Details: 05/15/2023
Customer concern. No power. Confirmed. Reset. Unit began normal operation. Must space ui.; ordrng 1 WD21X31910 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Dallas, TX 75218
Patrick
Job Details: 05/15/2023
"Customer concern, unit will not power on. Confirmed. Found wall switch on backsplash turned off. Turned on. Unit began, normal operation."
We serviced a
GE DISHWASHER
Model GSD4060D35SS
Near Puyallup, WA 98375
Cejay
Job Details: 05/15/2023
"Installed previously ordered water inlet valve, upon cycle testing foumd dishwasher leaking from corners of door. Dishwasher needs new corner baffels and door seal. Previously un able to diagnose door leak due to not being able to cycle test dishwasher because of heavy leak from inlet valve. Requires Auth. ; ordrng 1 WD8X228 (BAFFLE LH) and 1 WD8X227 (BAFFLE RH) and 1 WD08X10057 (DISHWASHER DOOR GASKET), states that autho needed"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW1
Near Mesquite, TX 75149
Patrick
Job Details: 05/15/2023
"Replaced timer, tested unit. All checks good."
We serviced a
AMANA DISHWASHER
Model ADB1400AGB1
Near Wylie, TX 75098
John
Job Details: 05/15/2023
"Customer concern is DW is not heating and dispenser sometimes doesn't open. Found open heater causing no heat condition. Also found springon dispenser is very weak causing it to not open fully and release pod. Also found lower spray arm rotational jets broken so that arm does not spin properly. Needs new dispenser, lower spray arm and heater.; ordrng 1 WPW10428217 (Dispenser) and 1 W10518394 (Heater) and 1 WPW10319027 (Lower spray arm)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45T3400AP/A4
Near Rockwall, TX 75087
John
Job Details: 05/15/2023
Customer concern is washer will not spin out clothes at end of cycle. Found 7x UB codes for out of balance. Found suspension rods worn and bouncy causing unit to not be able to balance load. Needs new suspension rods.; ordrng 2 DC97-16350T (Suspension rod)s and 2 DC97-16350S (Suspension rod)s
We serviced a
GE DRYER-ELECTRIC
Model GTDP200EF3WS
Near Rowlett, TX 75088
John
Job Details: 05/15/2023
"Customer concern is dryer will not come on. Found Reimer spline rounded off and knob cracked so that spline cannot be turned. Turned spline with pliers, unit starts and hears properly. Needs new timer and knob.; ordrng 1 WE4M533 (Timer) and 1 WE4M533 (Knob)"
We serviced a
LG DRYER-ELECTRIC
Model DLEX3900B
Near Tacoma, WA 98403
Cameron M.
Job Details: 05/15/2023
"Customer concern is that washer takes multiple cycles to dry clothes. Preformed airflow test, failed (yellow ) . Preformed temperature checks, in range. Advised customer on proper loading practices. Advised customer on proper airflow requirements for optimal performance. Unit operating as designed."
We serviced a
GE DISHWASHER
Model GDF520PSJ2SS
Near Rockwall, TX 75032
John
Job Details: 05/15/2023
"Customer concern is DW will not start only beeps. Found control board needs firmware update. Attempted update, recieved message for 'payload unable to be delivered, replace PCB'. Found when unit is started, that it cannot detect that the door is closed. Must replace PCB and door latch.; ordrng 1 WD21X24900C (Control board) and 1 WD21X10490 (Door latch)"
We serviced a
GE WASHER-TOPLOAD
Model WJRR4170G2WW
Near Rockwall, TX 75087
John
Job Details: 05/15/2023
"Customer concern is washer cycle select knob is not working. Found when knob is pushed in it just spins and doesn't turn the dial pointer, has to be rotated by hand in order to select cycle. All cycles working properly one dial is set. Needs new timer and knob assy.; ordrng 1 WH02X10093 (Compression ring) and 1 WH11X10049 (Dial assy) and 1 WH01X10310 (Knob assy) and 1 WH1X2117 (Spring clip) and 1 WH12X10348 (Timer)"
We serviced a
GE DRYER-ELECTRIC
Model GFD85ESPN0RS
Near Sachse, TX 75048
John
Job Details: 05/15/2023
Customer concern is dryer making loud squeeling noise on start up. Confirmed noise. Foundboth rear rollers watn and loose on shaft as well as belt frayed and beginning to tear. Needs new rollers and belt.; ordrng 2 WE03X10016 (roller asm wheel)s and 1 WE03X29704 (Belt)
We serviced a
LG DISHWASHER
Model LDT5665ST
Near Sachse, TX 75048
John
Job Details: 05/15/2023
"Customer concern is DW giving AE error code for leak. Dried water from leak tray. Ran normal cycle, foundno leaks. Upon draining unit, foundthat sink is filling with DW drain water and flowing back into unit causing overfill condition. Advised Customer that a plumber will be necessary to resolve drain issue."
We serviced a
WHIRLPOOL COOKTOP
Model WCG51US6DS00
Near Coppell, TX 75019
Lane
Job Details: 05/15/2023
Customer stated multiple burners don't work. Preformed diagnostics found faulty knobs causing issues. All other functions checked good at time of service. ; ordrng 5 WPW10646805 (Knob stainless)s
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW6630HC0
Near Coppell, TX 75019
Lane
Job Details: 05/15/2023
Replaced both fill valves and performed full function test with load after repair. All functions checked good at time of service.
We serviced a
KENMORE RANGE
Model 79096021404
Near Eatonville, WA 98328
Cejay
Job Details: 05/15/2023
"Customer concern is that range LR burner will get stuck on. Found failed LR switch causing element to stay on needs new switch. Installed new LR switch, cycle tested burner all checks good. Customer unavailable you signature; used 1 316436000 (INFINITE SWITCH, SMALL ELEME) from stock"
We serviced a
GE RANGE
Model JB480DM1WW
Near Tacoma, WA 98406
Cameron M.
Job Details: 05/15/2023
"Installed previously ordered infinite switch, cycle tested all burners. All checks good.customer declined to retain old part Collected remainder balance of 152.53 via check payment."
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Steilacoom, WA 98388
Cameron M.
Job Details: 05/15/2023
"Customer concern is that oven does not heat toto set temperature. Verified voltage supply to unit, good 240v. Confirmed customer concern of not heating. Found open bake element, causing unit to not heat to set temperature on bake setting. Needs new element. Follow up visit scheduled for 5/23 8-12; ordrng 1 W11238400 (ELMNT-BROL)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS10B
Near Forney, TX 75126
Patrick
Job Details: 05/15/2023
"Customer concern, door will not fully open. Confirmed. Found bent front panel contacting cabinetry. Clearanced panel. Tested unit. No leak, good, fill, good spray, good drain. All checks ok"
We serviced a
GE WASHER-TOPLOAD
Model PTW600BSR1WS
Near Dallas, TX 75215
Patrick
Job Details: 05/15/2023
"Replaced control board. Motor hums but does not pump. Motor hot to touch. Drained residual water, disassembled pump, no debris found. Reassembled. Unit drained once then failed. Must replace drain pump. Replaced pump from preorder. Tested unit, all checks good. ; rqstng P&A on 1 WH23X28418 (Drain pump aWH23X28418ssy)"
We serviced a
GE DISHWASHER
Model GLD5950N00CS
Near Dallas, TX 75219
Patrick
Job Details: 05/15/2023
"Customer concern, unit not cleaning well. Found middle spray arm clogged with debris. Spray arm not spinning. Cleared. Retested. All checks good."
We serviced a
FRIGIDAIRE COOKTOP
Model JP3030DJ3BB
Near Irving, TX 75038
Lane
Job Details: 05/15/2023
Replaced left rear burner and switch. Performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7300DW0
Near Puyallup, WA 98374
Cejay
Job Details: 05/15/2023
"Installed previously ordered main control and latch, cycle tested washer all checks good."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11096588210
Near Gig Harbor, WA 98335
Cejay
Job Details: 05/12/2023
"Installed previously ordered motor and blower, dryer is now operational. Preformed airflow test failed (red) advised customer dryer vents need service before resuming operation of dryer. Customer signed airflow acknowledgement."
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HC2
Near Fircrest, WA 98466
Cejay
Job Details: 05/12/2023
"Upon arrival washer not hooked up to utilities, Customer concern is that washer will not lock door or start a cycle. Pulled error codes.F0E2,F0E2,F5E4,F0E2,F5E4, unable to preform further diagnostics with out water or drain connections. Customer will call to reschedule; O-emld tckt"
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA 01
Near Graham, WA 98338
Cameron M.
Job Details: 05/12/2023
"Customer concern is that dishwasher produces 5c error, not completing cycle. Cycle tested unit via service mode. Found unit produces 5c error immediately upon drain pump activation. Inspected unit for oversuds conditions, none . Checked drain flow rate disconnected from wall drain, good . Needs new drain pump. Installed new drain pump. Cycle tested unit 3x all checks good. Advised customer secondary restriction in wall drain , advised plumber needed to correct."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED7230HW1
Near Tacoma, WA 98445
Cameron M.
Job Details: 05/12/2023
"Customer concern is that dryer does not close and dryer does not start cycle. Found open thermal fuse,causing unit to not start cycle. Also found element shorted to case ,causing unit to not heat to optimum temperature. Found door not closing properly do to bent front panel. Straightened front panel, door closes properly. Needs new thermal fuse and element. Installed new fuse and element. Cleaned and calibrated moisture sensor. Cleaned and vacuumed inside of unit. Cycle tested unit, all checks good. ; used 1 WP3387747 (ELEMENT), and 1 W10909685 (FUSE-THRML) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Puyallup, WA 98371
Cameron M.
Job Details: 05/12/2023
"Customer concern is that dishwasher does not wash. Found .f7e1 single speed wash motor failure, via service mode. Attempted cycle test via service mode, found seized wash motor, causing unit to not wash. Needs new wash pump. Follow up visit scheduled for 5/23 1-5; ordrng 1 W11414076 (BASE-PUMP)"
We serviced a
WHIRLPOOL RANGE
Model RB270PXK-1
Near Dallas, TX 75248
John
Job Details: 05/12/2023
"Customer concern is oven door won't stay closed, timer knob is missing, and temperatures are off by 20-30 degrees. Upon arrival found oven in use and heated to 350 degrees. Found right side door spring is broken causing door to fall. Also found door seal is torn due to door not closing straight and is allowing heat to escape causing oven temperatures to fluctuate. Unable to install pre-ordered door spring due to oven being on and too hot to disassemble. Needs new door springs, timer knob, and door seal.; ordrng 1 311904 (Door seal upper oven) and 1 WP312808 (Knob)"
We serviced a
LG DISHWASHER
Model LDP7708ST
Near Farmers Branch, TX 75244
John
Job Details: 05/12/2023
Came to install new wash motor. Found that unit had been running for approximately 1 hour causing motor and heater to be too hot to work around. Advised customer on initial visit to not use DW untill it was repaired. Customer advised that he forgot that I was comming today. Needs to be rescheduled.; O-emld tckt
We serviced a
LG WASHER-FRONTLOAD
Model WM2277HS
Near Tacoma, WA 98402
Cejay
Job Details: 05/12/2023
"Installed previously ordered AHS supplied main pcb, preformed service cycle error did not return. All checks good."
We serviced a
LG DRYER-ELECTRIC
Model DLE3170W
Near Tacoma, WA 98406
Cejay
Job Details: 05/12/2023
"Customer concern is that dryer is making a noise durring operation. Found both front rollers failed causing noise durring operation, needs new rollers. Installed new rollers. Cycle tested dryer all checks good. ; used 1 AGM75510755 (ROLLER ASSEMBLY (2 PACK)) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Enumclaw, WA 98022
Cameron M.
Job Details: 05/12/2023
Installed previously ordered drain pump and control board. Found broken drain pump harness wire. Corrected wire connection. Found reversed water lines Corrected water supply lines .Cycle tested unit. All checks good
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50K8600AV/A2
Near Irving, TX 75038
John
Job Details: 05/12/2023
Installed new drain pump. All checks good.
We serviced a
KENMORE RANGE
Model 790.92302014
Near Dallas, TX 75252
Lane
Job Details: 05/12/2023
Replaced pcb overlay and sensor. Performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA
Near Puyallup, WA 98373
Cejay
Job Details: 05/12/2023
Installed previously ordered motion assembly and water vane. Motion motor did not come with hose clamp. Prefomred smart installed check. Cycle tested dishwasher. No errors. All cheks good. ; used 1 43259 (HOSE CLAMP 9/16 X 1 1/4) from stock
We serviced a
SPEED QUEEN DRYER-ELECTRIC
Model ADEE9RYS177TW01
Near Parker, TX 75002
Lane
Job Details: 05/12/2023
Replaced heater thermostat and thermistor. Performed multiple function tests after repair. Cycle temps check good. Customer instruction preformed on cycle selection and temperature.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS3
Near Murphy, TX 75094
Lane
Job Details: 05/12/2023
Replaced sump assembly and performed multiple function and leak tests after repair. All functions checked good at time of service.
We serviced a
KENMORE DISHWASHER
Model 66514573N612
Near Murphy, TX 75094
Lane
Job Details: 05/12/2023
Customer stated dishwasher doesn't dry. Performed diagnostics found no voltage going to heating element and heater not continuously showing resistance. Advised replacing thermostat heater and control. This model is known for control related issues.; ordrng 1 WPW10195091 (Thermostat) and 1 W11306302 (Control) and 1 W10703867 (Element)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Plano, TX 75074
Lane
Job Details: 05/12/2023
Installed new cooktop glass and performed function test after repair. All functions checked good at time of service.
We serviced a
KENMORE DISHWASHER
Model 66513003N511
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 05/12/2023
"Installed previously ordered pump and motor assembly and spray arms. Cycle tested, all checks good."