We serviced a
KENMORE DRYER-ELECTRIC
Model 79681963710
Near Crandall, TX 75114
Jorge
Job Details: 02/14/2022
Customer concern unit not heating up. Unit did not pass ventilation test when turned on first time . Cleaned out vent hose .tested unit and passed ventilation test. Advised Customer to to clear their vent housing of the home for proper functions
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE7400AYW
Near Dallas, TX 75223
Jorge
Job Details: 02/14/2022
Installed previously ordered drum rollers and all checks good to manufacturer's proper functions
We serviced a
GE RANGE
Model JP930B0C1BB
Near Richardson, TX 75081
Patrick
Job Details: 02/14/2022
"Customer concern, rf element will not heat 'element on' indicator always lit. Crack in glass top. Verified, rf infinite sw burned to crisp, harness destroyed. Must replace burner, sw, glass top, and repair terminal connector. Glass top listed as discontinued. Ahs must research parts. ; ordrng 1 WB23M9 (Infinite sw) and 1 WB30T10099 (Rf element) and 1 WB64T10031 (Glass top)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 79631522211
Near Dallas, TX 75240
Jacob P.
Job Details: 02/11/2022
"Customer concern of unit making noise during agitate. Found unit making low, vibrating/grinding noise during agitation. Removed wash plate and tested, unit still makes noise. Removed stator and tested, unit still making noise. Found worn bearings in transmission causing noise. Needs new transmission. Transmission is out of stock, ahs to supply parts. ; ordrng 1 AEN73131403 (Transmission)"
We serviced a
MAGIC CHEF COOKTOP
Model 87AN-1G
Near Dallas, TX 75240
Jacob P.
Job Details: 02/11/2022
"Customer concern of front right burner not working, all other burners heat very low. Found no voltage to front right element, griddle element open, and infinite switches not regulating temps properly. Needs new infinite switches and griddle element. Griddle element discontinued, ahs to supply parts. ; ordrng 1 7508P006-60 (Griddle element) and 5 W10900107 (Infinite switch)s"
We serviced a
KITCHENAID DISHWASHER
Model KUDP02CRBL2
Near Rowlett, TX 75088
John
Job Details: 02/11/2022
Customer concern dishwasher still leaking after repair by previous company. Found door gasket installed incorrectly causing leak. Needs new door gasket.; ordrng 1 W11196317 (Door seal)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6800WL1
Near Puyallup, WA 98375
Cejay
Job Details: 02/11/2022
Customer concern is that washer is making a grinding noise and not draining. Found stripped drain pump causing unit to not drain and make noise during operation. Needs new drain pump assembly. Follow up scheduled for 02/17 1-5pm; ordrng 1 W10536347 (drain pump asm)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED9400SW1
Near Puyallup, WA 98373
Cejay
Job Details: 02/11/2022
Installed previously ordered idler pully and belt. Cycle tested unit all checks good.
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSMWW
Near Tacoma, WA 98408
Cameron M.
Job Details: 02/11/2022
"Customer concern is that washer portion of laundry center does not drain and produces burning rubber smell during spin cycle. Cycle tested unit via newfi device once.found no mechanical issues at this time. Found large amount of clothes in cavity, causing unit to produce burning smell. Cleared clothes from unit, cycle tested unit 10x with customer provided load of towels. Advised customer to monitor and call if issue persists."
We serviced a
KENMORE RANGE
Model 790.78763407
Near Tacoma, WA 98405
Cameron M.
Job Details: 02/11/2022
"Customer concern is that oven door handle screw threads stripped completely, causing difficulty opening and closing oven. Also found warming drawer handle broken completely, causing difficulty opening warming drawer. Needs new door handles and screws. Follow up visit scheduled for 2/21 10-2; ordrng 2 5304458312 (handle-door)s"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV328AEW/XAA
Near Frisco, TX 75035
Jorge
Job Details: 02/11/2022
Customer concern unit is not staying on.found an open thermal cut-off. Replaced tested unit and all checks good to manufacturer's proper functions ; used 1 279769 (THERMAL CUTOFF) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Orting, WA 98360
Cejay
Job Details: 02/11/2022
Installed previously ordered adjusters pump and motor upper and lower spray arms. Cycle tested unit all checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG/AA 03
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 02/11/2022
"Customer concern is that dishwasher does not power and prior to no power condition cycle selection buttons not recognizing button press. Checked supply voltage to unit, 120v checked supply wire connections, all good. Checked noise filter, good 120v. Checked main pcb supply dc voltage to sub pcb , found main boardintermittentlydoesnotsupplydc voltageto sub pcb, causing unit to not power and start cycle. Also found start button not responding in human interaction, causing unit to not start cycle. per stg unit needs new main pcb. And sub pcb. Advised customer part shows out of stock, may take time to get parts. REQUIRES AUTH. ; ordrng 1 DD82-01336B (PANEL CONTROL) and 1 DD82-01337A (ASSY PBA-MAIN)"
We serviced a
GE DISHWASHER
Model GSD5940F00SS
Near Dallas, TX 75204
Jacob P.
Job Details: 02/11/2022
"Customer concern of unit not draining. Found debris in check valve causing slow drain. Removed debris. Test cycled, all checks ok."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AW/A4
Near Dallas, TX 75208
Jacob P.
Job Details: 02/11/2022
Customer concern of unit not draining. Found drain pump separated from impeller causing no drain. Needs new drain pump. Advised customer that pump is out of stock and may take awhile to arrive. Customer declined repair at this time.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US 01
Near Dallas, TX 75219
Jacob P.
Job Details: 02/11/2022
"Customer concern of unit not draining. Found debris in drain pump causing no drain. Removed debris and emptied water from drain pan. Test cycled, all checks ok."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW92HEFW0
Near Dallas, TX 75225
Jacob P.
Job Details: 02/11/2022
"Customer concern of unit producing F8 E3 error (overflow error). Found debris in pressure hose causing error. Removed debris. Test cycled, all checks ok"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4 01
Near University Place, WA 98466
Cameron M.
Job Details: 02/11/2022
"Installed previously ordered main pcb and sub pcb,cycle tested unit 3x. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6100W/A3
Near Eatonville, WA 98328
Cejay
Job Details: 02/11/2022
"Installed previously ordered main pcb. Cycle tested unit, all checks good."
We serviced a
GE RANGE
Model JS645SL3SS
Near Garland, TX 75041
Jacob P.
Job Details: 02/11/2022
Customer concern of front burners not regulating temps. Found shorted infinite switches causing burners to always be on high. Needs new front infinite switches. ; ordrng 2 WB24X25013 (Infinite switch)s
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Richardson, TX 75081
Jacob P.
Job Details: 02/11/2022
"Customer concern of unit making loud noise. Found pulley worn and loose wearing through shield. Replaced pulley. Test cycled, all checks ok. ; used 1 W10721967 ( CAM) from stock"
We serviced a
ELECTROLUX WASHER-TOPLOAD
Model EIFLS60LT1
Near Richardson, TX 75081
Jacob P.
Job Details: 02/11/2022
"Installed previously ordered hinge. Test cycled, all checks ok."
We serviced a
KITCHENAID COOKTOP
Model KGCK366VSS02
Near Allen, TX 75013
Jorge
Job Details: 02/11/2022
Customer concern cooktop's grates brake very easily. Found defective grates needs all 3 grates replaced for proper functions. ; ordrng 2 8285876CB (Grates)s and 1 8285878CB (Middle grate)
We serviced a
KENMORE DISHWASHER
Model 722.14307.910
Near Rowlett, TX 75088
John
Job Details: 02/11/2022
Customer concern dishwasher display not working. Found digit segment not illuminating on UI display. All buttons and features working. Needs new UI Board. Sears to supply parts.; ordrng 1 AGL75675223 (UI Board)
We serviced a
GE DISHWASHER
Model GDT580SGF8BB
Near Wylie, TX 75098
John
Job Details: 02/11/2022
Installed previously ordered UI board. Cycle tested all checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHV0
Near Murphy, TX 75094
John
Job Details: 02/11/2022
"Customer concern dishwasher upper rack falling down on one side as well as tine rack falling out of place. Found roller on adjuster has broken off from mount and clay that holds adjuster in pla e to be missing. Also found timer rack to be loose beyond limits allowing it to come out of mounting clip. Needs new upper tire row, rack adjuster with rollers, and adjuster mounting clamp.; ordrng 1 W10727426 (Upper rack tine row) and 1 Rackadjuster (W10712395) and 1 WPW10195839 (Adjuster clamp)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near University Place, WA 98466
Cameron M.
Job Details: 02/11/2022
"Installed previously ordered adjuster kit and stop. Cycle tested unit 3x,all checks good. Advised customer on using high quality detergent forbestwashresults. Also advised customer on regular cleaning intervals for optimal performance collected payment via debit card Payment."
We serviced a
KENMORE DISHWASHER
Model 665.15693K212
Near Tacoma, WA 98445
Cameron M.
Job Details: 02/11/2022
"Installed previously ordered adjuster kit, cycle tested unit. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance."
We serviced a
WHIRLPOOL DISHWASHER
Model DU930PWSS0
Near Wylie, TX 75098
Jorge
Job Details: 02/11/2022
Didn't have part available ; O-emld tckt
We serviced a
MAYTAG COOKTOP
Model MGC7430WS00
Near Rockwall, TX 75087
Jorge
Job Details: 02/11/2022
Installed previously ordered parts. Tested unit in front of customer and all checks good to manufacturer's proper functions.
We serviced a
GE DISHWASHER
Model GSD5560G01SS
Near Murphy, TX 75094
John
Job Details: 02/11/2022
"Installed previously ordered upper rack roller x4, slide x1 and rack slide x1. Tested, found pins on rack that support rollers to be worn and rusted beyond limits cause rack k to almost fall out of unit when pulled out. Need new upper rack. Part is discontinued, Ahs to supply parts.; ordrng 1 WD28X10049 (Upper rack), states that autho needed"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MAH5500BWW
Near Roy, WA 98580
Cejay
Job Details: 02/11/2022
Customer concern is washer makes a squealing sound during operation. Found sound to be the spring rubbing on the tub retainer clip. Lubed retainer clip eliminating noise. Cycle tested unit all checks good.
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 02/11/2022
"Customer concern is that that dishwasher does not fill, after technician left drain pump install. Cycle tested unit via newfi device starting with in let valve 5x. Reset connection between newfi device and dishwasher. Found unit required firmware update for both user interface and main control board. Updated unitand cycle tested unit again. Unit filled without issue. Reconnected newfi device checked unit for error codes, found f16(high water temps) and f99(minimum wash temp not met. Manually checked water temperatures inside unit, unit only operates at 86.4 degrees. Tested water temperatures at kitchen faucet , 110.6 degrees. Using newfi device found unit things operating temperatures are between 170 and 185. Found stuck float switch, causing unit to not recognize incoming water temperatures. Installed new float switch, cycle tested unit 3x. All checks good. ; used 1 Wd21x10519 (Float switch) from stock"
We serviced a
LG WASHER-FRONTLOAD
Model WM3470HVA
Near Graham, WA 98338
Cejay
Job Details: 02/11/2022
Customer concern is that the washer is leaking from the bottom. Found loose cold waterline causing slow leak. Tighten water line. Cycle tested unit 3x rinse and spin no leaks.Visual inspection inside unit show no signs of water. Possible oversuds conditions signs from rear vent. Advised customer on using high quality detergent. Running regular clean cycles and customer maintenance of door seal.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LEB6200PQ0
Near Garland, TX 75040
Jacob P.
Job Details: 02/11/2022
"Customer concern of unit not starting and taking multiple cycles to dry. Found debris in blower housing causing no start. Removed debris, unit now runs. Found broken door switch causing unit to think door is always shut. Replaced door switch, checks ok. Ran air flow test, failed. Advised customer that vent from back of dryer to outside needs to be cleaned asap. Unit functioning as designed. ; used 1 WP3406107 ( SWITCH-DOR) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Sachse, TX 75048
John
Job Details: 02/11/2022
Customer concern washer making grinding noise during agitate. Found large piece of plastic wedged up against rotor cause grinding noise. Removed plastic from underneath machine and placed unit into service mode agitate. No issues found. Machine functioning as designed.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HC0
Near Rowlett, TX 75089
John
Job Details: 02/11/2022
"Customer concern washer not spinning. Enter service mode and forced spin. Unit spun upto 825 rpms as designed. Placed in drain and spin, unit spun up to 825 rpms as designed. Unit functionality as designed."
We serviced a
GE RANGE
Model JB640DR4BB
Near Forney, TX 75126
John
Job Details: 02/11/2022
Customer concern left front burner not heating and oven showing F1 error. Voltage check to element not in range but good continuity on element. Needs new infinite switch. Cycled power and ohmed temp prob. in range. Unit constantly cycling on ant off during preheat. Needs new control board.; ordrng 1 WB24T10146 (Infinite switch) and 1 WB27T11276 (Control board)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV60M9900AV/AS
Near Dallas, TX 75229
Jorge
Job Details: 02/11/2022
Customer concern washer not draining. Found clogged lint filter causing washer not to drain. Cleaned out filter. Tested and all checks good to manufacturer's proper functions
We serviced a
GE DISHWASHER
Model GDF610PSJ4SS
Near Carrollton, TX 75007
Jorge
Job Details: 02/11/2022
Customer concern unit not coming on. Found a grounded out control board. Need to replace for proper functions ; ordrng 1 WD21X24900 (Control board)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Dallas, TX 75212
Jorge
Job Details: 02/10/2022
Customer concern unit not spinning. Tested unit in various cycles.and all checks good to manufacturer's proper functions. Unable to verify complaint
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF350ANW/AA
Near Garland, TX 75040
John
Job Details: 02/10/2022
"Installed previously ordered shocks and inlet valve. Test cycled, unit still shaking. Found warped basket caution unit to go out of balance. Needs new basket and rear tub. Rear tub is discontinued, ahs to supply parts. ; ordrng 1 DC97-15478A (Basket) and 1 DC97-15328L (Rear tub), states that autho needed"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV210AEW/XAA-02
Near Irving, TX 75062
Jorge
Job Details: 02/10/2022
Customer concern unit is not heating. Found open heating element. Replaced with new heating element. Tested unit and all checks good ; used 1 DC97-14486A (Heating element) from stock
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV210AEW/XAA01
Near Wylie, TX 75098
John
Job Details: 02/10/2022
Customer concern dryer not heating. Found open heating element causing no heat. Replaced heater element. Cycle tested all checks good.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
KITCHENAID COOKTOP
Model KECD807XBL01
Near Plano, TX 75024
John
Job Details: 02/10/2022
"Installed previously ordered infinite switch. Cycle test failed for same issue. Found incorrect part number for infinite switch had been ordered. Needs new infinte switch and burner. ; ordrng 1 WPW10234425 (Infinite stitch) and 1 WPW10221529 (Front left burner), states that autho needed"
We serviced a
KITCHENAID WALL OVEN
Model KEBS209BSS00
Near McKinney, TX 75069
Patrick
Job Details: 02/10/2022
"Replace cooling fan and thermal fuse, tested unit. All checks good."
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS4
Near Plano, TX 75025
Patrick
Job Details: 02/10/2022
Replaced sump assy and upper rack adjusters. Tested unit. All checks good.
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11024902200
Near Spanaway, WA 98387
Cameron M.
Job Details: 02/10/2022
"Installed sears provided gearcase and clutch, cycle tested unit 3x. All checks good"
We serviced a
GE DISHWASHER
Model GSD4060D35SS
Near Puyallup, WA 98375
Cejay
Job Details: 02/10/2022
Installed previously ordered sump inlet and filter ball cycle tested unit all checks good
We serviced a
KENMORE WASHER-TOPLOAD
Model 11027082604
Near Tacoma, WA 98406
Cameron M.
Job Details: 02/10/2022
"Arrived to preform repair customer advised main control still has not arrived. Installed new user interface, found unit still unresponsive and not powering. Unit still needs new main control board. Advised customer to call when parts arrive. Left unit unplugged. ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM2
Near Frisco, TX 75034
John
Job Details: 02/10/2022
Customer concern dishwasher not washing properly. Found plugged upper and lower spray arms causing them not to spin. Needs new upper and lower spray arms. Ahs to supply parts.; ordrng 1 WPW10317197 (Upper spray arm) and 1 WPW10491331 (Lower spray arm)
We serviced a
FRIGIDAIRE RANGE
Model LFEF3054TFH
Near Grand Prairie, TX 75051
Jorge
Job Details: 02/10/2022
Installed previously ordered bake element. Tested unit and all checks good to manufacturer's proper functions
We serviced a
MAYTAG DISHWASHER
Model MDB4651AWS
Near Tacoma, WA 98446
Cejay
Job Details: 02/10/2022
"Customer concern is that dishwasher starts but will shut off after 10 minutes. Ran a normal cycle for 15 minutes with no issues just excessiveamount of suds. Ran a field service test, no errors found. Ran rinse cycle no issues found. Could not reproduce error. Possible oversuds condition.Advised customer if issues persists. To call and schedule another visit"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB855DC3
Near Frisco, TX 75035
Patrick
Job Details: 02/10/2022
"Unable to remove rotor bolt without damaging drive shaft. Must order shaft assy and return to complete repair. ; ordrng 1 W11455453 (Shaft assy), states that autho needed"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF520ABW/XAA 05
Near Lake Tapps, WA 98391
Cejay
Job Details: 02/10/2022
"Installed previously ordered drain pump motor. Cycle tested unit, all checks good"
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SSM1WW
Near Gig Harbor, WA 98332
Cejay
Job Details: 02/10/2022
"Installed previously ordered inside drain hose. Cycle tested unit, all checks good"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF520ABW/XAA 05
Near Lake Tapps, WA 98391
Cejay
Job Details: 02/10/2022
"Installed previously ordered drain pump motor. Cycle tested unit, all checks good"
We serviced a
GE DISHWASHER
Model GSD3260J00SS
Near Frisco, TX 75035
Patrick
Job Details: 02/10/2022
"Customer complaint, unit not draining. Water in tub on arrival. Advanced timer to drain cycle. Successful drain. Found drain hose with no high loop or air gap. Corrected. All checks good at this time. Water turned off at main. Unable to fully test unit."
We serviced a
GE DISHWASHER
Model GDF535PSR0SS
Near Dallas, TX 75203
Jorge
Job Details: 02/10/2022
"Customer concern unit not working..found the disposal new. Installer failed to remove plug from disposal causing dishwasher not to drain and just kept trying to drain. Removed plug from disposal, tested unit and all checks good to manufacturer's proper functions"
We serviced a
WHIRLPOOL DISHWASHER
Model DU3000XL0
Near Gig Harbor, WA 98332
Cameron M.
Job Details: 02/10/2022
"Installed previously ordered door springs, cycle tested unit 3x. All checks goodCollected payment via check."
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EIED50LIW0
Near Graham, WA 98338
Cameron M.
Job Details: 02/10/2022
"Customer concern is that dryer produces e64 error. Found Unit produces e64 (heater open circuit) error at time of start up. Preformed airflow test pass (green). found open leg of heating element, causing unit to produce e64 error. Needs new user interface and element. Follow up visit scheduled 2/16 8-12; ordrng 1 134792700 (heater)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5620HW1
Near Orting, WA 98360
Cameron M.
Job Details: 02/10/2022
Installed previously ordered HMI control. Cycle tested unit 3x. All checks good. Preformed airflow test (yellow). Advised customer dryer vent duct needs to be cleaned for optimal drying results.
We serviced a
KITCHENAID WALL OVEN
Model KEBS208SSS00
Near Frisco, TX 75034
John
Job Details: 02/10/2022
Installed previously ordered broil element. Cycle test3d all checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM2016CW
Near Richardson, TX 75081
John
Job Details: 02/10/2022
Installed previously ordered control board. Cycle tested all checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US
Near Dallas, TX 75238
John
Job Details: 02/10/2022
Customer concern washer leaking water. Found cracked dispenser drawer causing water leak. Needs new dispenser drawer. Ahs to supply parts.; ordrng 1 DC97-22581A (Drawer housing)
We serviced a
LG RANGE
Model LDG4315ST/00
Near Mesquite, TX 75149
Jorge
Job Details: 02/10/2022
Installed board then found out it needs igniter also .ordering igniter for proper functions ; ordrng 1 MEE63084901 (Oven igniter)
We serviced a
GE DISHWASHER
Model GDT535PSMBSS
Near The Colony, TX 75056
Patrick
Job Details: 02/10/2022
Replaced main control and ui board. Tested unit. All checks good.
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4516FW1
Near Garland, TX 75043
Jorge
Job Details: 02/10/2022
"Customer concern washer making noise. Found ring tub was pulled out its place causing unit to make noise,.reinstalled ring tub, cycle tested unit and all checks good to manufacturer's proper functions"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Frisco, TX 75034
Jorge
Job Details: 02/09/2022
Customer concern that unit is not draining. Found drainhose clogged. Cleaned it and tested unit. All checks good to manufacturer's proper functions
We serviced a
SAMSUNG WALL OVEN
Model NV51K6650SG/AA
Near Rowlett, TX 75089
Jacob P.
Job Details: 02/09/2022
"Customer concern of temperature too low. Test cycled, no heat from bake element. Tested continuity on bake element, checks ok. Tested voltage to bake element, checks ok. Bake element now heating. Tested to 350, checks ok. Unit functioning as designed."
We serviced a
GE COOKTOP
Model JGP97DSEK2SS
Near Sachse, TX 75048
Jacob P.
Job Details: 02/09/2022
Customer concern of unit constantly sparking. Found loose igniter harness causing constant spark. Needs new igniter harness. ; ordrng 1 WB18T10454 (Igniter harness)
We serviced a
MAYTAG DISHWASHER
Model MDB5601AWS
Near Rowlett, TX 75089
Jacob P.
Job Details: 02/09/2022
Customer concern of unit leaking. Found air gap installed improperly under sink causing unit to drain under sink. Advised customer plumber is needed to install air gap properly. Unit is functioning as designed.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5000DW1
Near Rowlett, TX 75089
Jacob P.
Job Details: 02/09/2022
Customer concern of unit making loud noise. Found rollers worn through shaft. Needs new shafts and rollers. ; ordrng 2 WPW10359270 (Shaft)s and 1 349241T (Rollers)
We serviced a
FRIGIDAIRE RANGE
Model FEF336BCH
Near Rowlett, TX 75089
Jacob P.
Job Details: 02/09/2022
Customer concern of front burners not working. Found good voltage to both burners. Needs new front burners. ; ordrng 1 318178110 (FL burner) and 1 316135401 (FR burner)
We serviced a
FRIGIDAIRE DRYER-ELECTRIC
Model FFRE4120SW
Near Forney, TX 75126
Jacob P.
Job Details: 02/09/2022
"Installed previously ordered control board. Test cycled, all checks ok."
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD4375RFC0
Near Dallas, TX 75253
Jacob P.
Job Details: 02/09/2022
Customer concern of unit not draining or drying. Found drain pump impeller separated causing no drain. Needs new drain pump. Advised customer we will address drying issue once drain is fixed. ; ordrng 1 154580301 (Drain pump)
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHWC7500YW 0
Near Tacoma, WA 98403
Cameron M.
Job Details: 02/09/2022
"Customer had unit on cart and disconnected from utilities at time of arrival. previously ordered drain pump, at time of reassembly I located a large hole in door boot. Advised customer I'm unable to test unit function as there's a hole in door boot, and unit is not connected to utilities. During further inspection found oversuds conditions present. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance. Needs new door boot. Follow up visit scheduled for 2-18 1-5; ordrng 1 WPW10193056 (bellow)"
We serviced a
GE WASHER-TOPLOAD
Model GTW845CSN1WS
Near Plano, TX 75024
Jorge
Job Details: 02/09/2022
Customer concern that washer is not working properly. Did a full diagnose cycles tested and all checks good to manufacturer's proper functions. Unable to verify complaint
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Balch Springs, TX 75180
Jacob P.
Job Details: 02/09/2022
"Customer concern of unit not working. Found unit not washing. Tested voltage to wash pump, 0v. Tested voltage out of control board, 116v. Tested wash pump with test cord, wash pump engages. Found shorted control board sending phantom voltage to wash pump. Needs new control board. Control board is out of stock, ahs to supply parts. ; ordrng 1 W11225084 (Control board), states that autho needed"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW6620HC0
Near Rowlett, TX 75088
Jacob P.
Job Details: 02/09/2022
"Customer concern of unit not starting. Found no basket movement. Stator ohms in range. Per whirlpool tech sheet, needs new control board. ; ordrng 1 W11322905 (Control board)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022956100
Near Garland, TX 75043
Jacob P.
Job Details: 02/09/2022
"Installed previously ordered capacitor. Test cycled, all checks ok. Left failed part with customer per customer's request."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB855DC3
Near Grand Prairie, TX 75050
Jorge
Job Details: 02/09/2022
Customer concern washer's lid is broken from the hinges.need to replace lid assembly. ; ordrng 1 W11256781 (Lid)
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FFLE4033QT0
Near Dallas, TX 75218
Jacob P.
Job Details: 02/09/2022
"Customer concern of unit making loud noise. Found screws holding rear bearing to drum fallen out. Reattached rear bearing to drum. Test cycled, all checks ok."
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 02/09/2022
"Installed previously ordered drain pump. Cycle tested unit 3x, all checks good. Customer declined to retain old part."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW94HEAW0
Near Spanaway, WA 98387
Cameron M.
Job Details: 02/09/2022
"INSTALLED previously ordered door boot. Cycle tested unit 3x, all checks good. Customer retained failed part as it was the cause of the leak ."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Plano, TX 75074
John
Job Details: 02/09/2022
Installed previously ordered suspension rods. Cycle tested all checks good
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Spanaway, WA 98387
Cameron M.
Job Details: 02/09/2022
"Installed previously ordered machine control, cycle tested unit, all checks good"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11070994990
Near Dallas, TX 75240
Jorge
Job Details: 02/09/2022
Installed previously ordered parts. Unable to test unit.unit was moved to the garage
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8300SW04
Near Dallas, TX 75231
Jorge
Job Details: 02/08/2022
Installed previously ordered control and drain. Cycle tested unit and all checks good to manufacturer's proper functions
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS04
Near Enumclaw, WA 98022
Branden W.
Job Details: 02/08/2022
Installed new upper (right with power supply) ACU board. Cycle tested at 350. All checks good at this time.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW0
Near Mesquite, TX 75150
Jacob P.
Job Details: 02/08/2022
"Installed previously ordered transmission, belt and pulley. Test cycled, all checks ok."
We serviced a
WHIRLPOOL DISHWASHER
Model DO1030XTXS1
Near Rockwall, TX 75087
Jacob P.
Job Details: 02/08/2022
"Installed previously ordered control board and wire harness. Test cycled, all checks ok."
We serviced a
LG DRYER-ELECTRIC
Model DLE4801W
Near Farmers Branch, TX 75234
John
Job Details: 02/08/2022
Customer concern dryer not heating. Found open high limit fuse causing no heat. Replaced high limit fuse. Cycle tested failed vent check (red). Machine functioning as designed. Advised Customer to have vents cleaned before using dryer.; used 1 6931EL3003D ( THERMOSTAT) from stock
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Dallas, TX 75231
Jorge
Job Details: 02/08/2022
Installed previously ordered wash motor. Cycle tested unit and all checks good to manufacturer's proper functions
We serviced a
KENMORE WASHER-FRONTLOAD
Model 110.429222
Near Dallas, TX 75214
Jorge
Job Details: 02/08/2022
Installed previously ordered control board. Cycle tested unit and all checks good to manufacturer's proper functions
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3 04
Near Lakewood, WA 98498
Cameron M.
Job Details: 02/08/2022
"Customer concern is that dryer does not heat. Preformed airflow test failed (red). Tested continuity of element found open element, causing unit to not heat during operation. Needs new element. Installed new element. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Advised customer unit is not able to be used until dryer vent duct is cleaned to prevent further issues. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AW/A2 11
Near Lakewood, WA 98498
Cameron M.
Job Details: 02/08/2022
"Customer concern is that washer consistently makes banging noise during spin cycle. Cycle tested unit 10x, found no mechanical issues with washer. Found out of balance condition caused by excessive flex of sub floor. Found excessive flexing of pedestal ,causing unit to go out of balance and cause banging noise during spin cycle."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW1
Near Lakewood, WA 98499
Cameron M.
Job Details: 02/08/2022
"Customer concern is that dryer does not heat. Preformed airflow test failed (red). Found open element, causing unit to not heat during operation. Needs new element. Installed new element. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Advised customer dryer vent duct needs to be cleaned asap, before use continues; used 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
GE WALL OVEN
Model JT5000SF3SS
Near Rockwall, TX 75087
Jacob P.
Job Details: 02/08/2022
"Installed previously ordered cooling fan and sensor. Test cycled, all checks ok."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDE500VW1
Near Tacoma, WA 98422
Cameron M.
Job Details: 02/08/2022
"Installed sears provided main control board. Cycle tested unit 3x, found checks good."