We serviced a
WHIRLPOOL DISHWASHER
Model GU2400XTPB7
Near Addison, TX 75001
John
Job Details: 04/27/2023
"Customer concern is DW leaking under neath. Found inlet valve leaking between solenoid and body. Attempted to replace inlet from truck stock and found service valve not fully seating closed, making it so that I can not remove existing valve. Advised Customer that a plumber will be necessary to replace service valve before DW repair can be completed.; ordrng 1 WPW10158389 (Inlet valve.)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LER8858EQ2
Near Carrollton, TX 75007
John
Job Details: 04/27/2023
"Customer c8cner is dryer not heating. Found open element causing not heat. Replaced element from truck stock. All checks good.; used 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
ELECTROLUX WASHER-FRONTLOAD
Model EFLS517STT0
Near Puyallup, WA 98371
Cejay
Job Details: 04/27/2023
Tech was assigned as a helper;
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5057LW0
Near Spanaway, WA 98387
Cejay
Job Details: 04/27/2023
"Customer concern is that wahser will not start a cycle.Verified software issue with machine not starting a cycle after exiting service mode. Service bulletin for unit not starting a cycle and quickly advancing to 'done' confirmed issue. Capacitor connections stuck to capacitor and damaged durring removal for diagnostics but tested good. Needs new capacitor, wire harness, motor and main control board. Advised customer SQT ships DTC and to call to schedule follow up when all parts arrive. ; ordrng 1 W11513246 (CNTRL-ELEC) and 1 W11026785 (MOTOR-DRVE) and 1 W11395618 (CAPACITOR) and 1 W11643701 (HARNS-WIRE)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW3
Near Tacoma, WA 98405
Cameron M.
Job Details: 04/27/2023
"Installed previously ordered control, ui and latch. Cycle tested unit, all checks good"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2
Near Tacoma, WA 98406
Cameron M.
Job Details: 04/27/2023
"Customer concern is that dryer does not heat. Tested voltage supply to unit, good 240v. Found open thermal cutoff , causing unit to not heat. Also found seized idler pully, causing heavy wear on motor and belt. Needs new thermal cutoff ,high limit, thermistor Deland idler pully. Installed new parts. Cleaned and vacuumed inside of unit. Cleaned and calibrated moisture sensors .Cycle tested unit, all checks good. Preformed airflow test, failed (yellow). Advised customer dryer vent needs to be cleared to prevent further damage. Customer declined to retain old parts .Collected payment via ; used 1 DC93-00634A (IDLER ASSEMBLY), 1 DC96-00887C (THERMAL CUT-OFF), 1 DC47-00018A (OPERATING THERMOSTAT), and 1 DC32-00007A (THERMISTOR) from stock"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WM4370HVA
Near DuPont, WA 98327
Cameron M.
Job Details: 04/27/2023
"Customer concern is that washer does not drain. Found unit full of water at time of service. Cycle tested unit via service mode. Found stripped drain pump impeller, causing unit to produce noise and not drain. Needs new drain pump. Installed new drain pump. Cycle tested unit, all checks good. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
GE DISHWASHER
Model DDT595SGJ0BB
Near Tacoma, WA 98498
Cameron M.
Job Details: 04/27/2023
"Installed previously ordered latch and main control. Cycle tested unit, all checks good."
We serviced a
ELECTROLUX WASHER-FRONTLOAD
Model EFLS517STT0
Near Puyallup, WA 98371
Cameron M.
Job Details: 04/27/2023
"Customer concern is that washer door boot is moldy and would like boot replacement. Customer also requested door reversal. Reversed door open direction. Installed new door boot. Cycle tested unit 3x, all checks good"
We serviced a
FRIGIDAIRE RANGE
Model FGEF3055MFF
Near Lewisville, TX 75067
Lane
Job Details: 04/27/2023
Customer stated range lost power then displayed error messages. Performed diagnostics found power cord jot seated into loose receptacle. Advised customer to have receptacle box changed to prevent loose connection. Performed full function test after repair.
We serviced a
KENMORE RANGE
Model 79048849900
Near Carrollton, TX 75006
Lane
Job Details: 04/26/2023
Customer stated oven isn't heating correctly. Performed diagnostics found faulty probe sensor causing issue. All other functions checked good at time of service.; ordrng 1 316217002 (Oven probe sensor)
We serviced a
LG DISHWASHER
Model LDT7797ST
Near Dallas, TX 75243
John
Job Details: 04/26/2023
Customer concern is DW stops mid cycle and drains. Ran ran full rinse cycle and found unit not filling with enough water due to inlet not fully opening and unit stops mid cycle and drains because diverter cannot find correct position. Recommend replacing inlet valve and diverter motor and switch. Found all supply valves beneath sink are brass and frozen in the open position. Advised customer that a plumber will be necessary to replace supply valves before DW repair can be completed.; ordrng 1 4681ED3001D (Diverter motor) and 1 3W40025C (Diverter switch) and 1 5221DD1001E (Inlet valve)
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11028102310
Near Plano, TX 75075
Lane
Job Details: 04/26/2023
Customer stated washer gets out of balance frequently and makes loud noise. Performed diagnostics found tub bearing ruted out. Suspension rods are not dampening tub. Spin basket iscgrtting stuck on motor shaft.Wash tub and spin basket need replacing. Washer ; ordrng 1 W10518300 (Spin basket) and 1 W10381078 (Tub and drive shaft) and 1 W10820039 (Hub) and 1 WPW10583715 (Wash plate)
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Puyallup, WA 98375
Cejay
Job Details: 04/26/2023
Customer concern is that dishwasher is not filling with water. Could not replicate issue. Advised customer if issue persist to call and schedule another appointment
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV40J3000EW/A2 02
Near Puyallup, WA 98371
Cejay
Job Details: 04/26/2023
Installed previously ordered PCB display. Verified button operations. Monitered display for 20 minutes all checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GEW9200LW0
Near Sumner, WA 98390
Cejay
Job Details: 04/26/2023
"Customer concern is that dryer stopped heating customer found damaged wires durring self diagnostics. Found damaged wires and damaged hi limit burner. Needs thermal cutoff kit. Installed new cutoff kit, repaired wires and connections. Reassembled unit and preformed airflow test failed (red) preformed second airflow with vent disconnected failed (yellow). Inspected blower wheel and lint chute for debris, clear, inspected internal exhaust for debris clear. Advised customer vents need service before resuming operation of dryer. Customer signed airflow acknowledgement. ; used 1 279973 (CUTOFF-TML) from stock"
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.1651269
Near Richardson, TX 75081
John
Job Details: 04/26/2023
"Customer concern is washer leaking. Upon arrival found LARGE amohntof water behind washer and dryer. Test cycled washer, no leaks found. Disassembled unit, no evidence of current or previous leaks. Found when unit fills, water can be seen seeping from beneath wall behing washer. Advised Customer that a plumber will be necessary to repair leak. No issues found on washer. Unit functioning as designed."
We serviced a
LG WASHER-FRONTLOAD
Model WM1815CS
Near Sachse, TX 75048
John
Job Details: 04/26/2023
"Customer concern is washer giving burning smell and shaking alot while in spin. Confirmed smell and shaking. Found rear bearing has failed and is allowing basket to rub on door boot and front tub lip. Will need new front and rear tub, basket, and tub seal; ordrng 1 3045ER0021E (Spin basket) and 1 3045ER0023A (Rear tub assy) and 1 3551ER0011A (Front tub assy with door boot.) and 1 4036ER4001D (Tub seal)"
We serviced a
GE WASHER-FRONTLOAD
Model GFW550SSN0WW
Near Orting, WA 98360
Cejay
Job Details: 04/26/2023
Customer concern is that door is not locking and fabric dispenser is leaving water inside that cup and that door is not locking. Found failed lid lock cause washer not to start cycle. Cleaned debris from dispenser drawer and dispenser. Follow up scheduled for 05/03 8-12pm; ordrng 1 WH01X29528 (DOOR LOCK)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX500XW2
Near Sachse, TX 75048
John
Job Details: 04/26/2023
Installed new gear case ass. All checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AW/A4 01
Near Wylie, TX 75098
John
Job Details: 04/26/2023
Installed new control board. All checks good.
We serviced a
MAYTAG RANGE
Model MGT8775XS00
Near Puyallup, WA 98375
Cameron M.
Job Details: 04/26/2023
"Installed previously ordered bake and broil manifolds and ignitors. Cycle tested, all checks good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW9
Near DuPont, WA 98327
Cameron M.
Job Details: 04/26/2023
"Installed previously ordered element. Cycle tested unit, all checks good."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Tacoma, WA 98499
Cameron M.
Job Details: 04/26/2023
"Customer concern is that front right burner doesn't heat. Cycle tested unit , good operation. found no mechanical defects at time of service. Advised customer to monitor and call if issues persist"
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FVPA3
Near University Place, WA 98467
Cameron M.
Job Details: 04/26/2023
"Customer concern is that dishwasher does not start cycle. Verified customer concern of unit not starting cycle. Entered service mode, found unit functions in service mode. Found faulty contacts in start button, causing unit to not start cycle, needs new user board and console. Advised customer parts show NLA . AHS TO SUPPLY. REQUIRES AUTH; ordrng 1 W10056492 (CONSOLE) and 1 W10222469 (Board, Interconnect)"
We serviced a
SPEED QUEEN DRYER-GAS
Model ADG4BRGS117TW01
Near Dallas, TX 75225
Lane
Job Details: 04/26/2023
Replaced drum and rsupportimg parts. Performed function test after repair. All functions checked good at time of service. Advised customer to wait several hours before using dryer so felt glue can dry..
We serviced a
GE RANGE
Model PGS950SEF3SS
Near Puyallup, WA 98373
Cameron M.
Job Details: 04/26/2023
"Customer concern is that buttons not functioning properly. Produces f74 error. Verified bake bottom not responsive to imput, causing customer difficulty using oven. Needs new main control. Preformed warranty repair of control board. Tested unit all checks good. Collected labor +tax via card payment."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3 04
Near Spanaway, WA 98387
Cameron M.
Job Details: 04/26/2023
"Customer concern is that dryer produces noise during operation. Cycle tested unit, unable to duplicate customer concern. Inspected drum supports and belt ,everything intact and functional. Advised customer to monitor and call if issues persist."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Spanaway, WA 98387
Cameron M.
Job Details: 04/26/2023
"Installed previously ordered gearcase, clutch, slider and washplate. Cycle tested unit, via basic function test as unit not hooked to utilities. Left failed parts with customer as they were leaking"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45T3400AP/A4
Near Puyallup, WA 98374
Cejay
Job Details: 04/26/2023
"Installed previously ordered water valve. Cleaned up water in tray, cycle tested washer all checks good no signs of leak. Left failed water valve with customer."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near South Hill, WA 98374
Cejay
Job Details: 04/26/2023
"Imstalled previously ordered gearcase, cam, belt and shield. Prefor,ed calibration cycle. Cycle tested washer all checks good."
We serviced a
AMANA WASHER-TOPLOAD
Model LW6153LM
Near Dallas, TX 75218
Lane
Job Details: 04/26/2023
Customermstated washer will fill and wash but won't drain and spin. Performed diagnostics confirmed lid switch and motor check good. Contacts in timer have burned up preventing motor from getting power during spin cycle. Cycle modifier switch needs replacing with wire connector replaced.; ordrng 1 31239 (Timer) and 1 Needsresearch (Cycle modifier switch for wash and spin speed)
We serviced a
WHIRLPOOL DISHWASHER
Model EDT750SAHZ0
Near Farmers Branch, TX 75234
Lane
Job Details: 04/26/2023
Customer stated dishwasher leaks water. Performed diagnostics found sump assembly leaking. All other functions checked good at time of service. ; ordrng 1 W11087376 (Pump and motor assy)
We serviced a
LG WASHER-FRONTLOAD
Model WM4270HWA
Near Plano, TX 75093
Lane
Job Details: 04/26/2023
Customer stated washer leaks water when not in use. Performed diagnostics found faulty water fill valve. Replacedmfaulty valve and performed multiple function tests after repair. All functions checked good at time of service.; used 1 5220FR2075L (Fill valve) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Carrollton, TX 75007
Lane
Job Details: 04/26/2023
Customermstated multiple dishwasher cycles don't work and dispenser doesn't open. Multiple led indicators lights are not functioning preventing fault codes from being retrieved. Door will not separate seems as if it was glued together. Dispenser user control and main conteol withl and inner door liner need replacing ; ordrng 1 W11513971 (Door inner) and 1 WPW10671905 (Dispenser) and 1 WPW10733627 (Control panel) and 1 W10839423 (Light pipe) and 1 W10849355 (Button tree) and 1 WPW10653840 (Door latch)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Orting, WA 98360
Cejay
Job Details: 04/24/2023
Customer concern is that dishwasher is not powering on. Found no voltage at outlet. Cycled breaker no change. Ran extension to different outlet. Cycle tested dishwasher all checks good. No mechanical or component failures at time of service. Advised customer electrian is needed for power supply issues.
We serviced a
GE DRYER-ELECTRIC
Model DPSE810EG0WT
Near Plano, TX 75093
John
Job Details: 04/24/2023
Customer concern is dryer making scrapping noise. Confirmed noise. Found from bearing mount broken causing to to hang loosely to front panel. Needs new front bearing.; ordrng 1 WE3M26 (Front bearing) and 1 WE1M504 (Glides) and 1 WE1M1067 (Glides green)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3 04
Near Spanaway, WA 98387
Branden W.
Job Details: 04/24/2023
Customer concern is that drum will not spin. Has to turn by hand to start dryer. Found failing start winding in motor. Needs new motor assembly. Next appointment 5/1 8-12$589.33 CC Auth# 3ARFJ4; ordrng 1 DC93-00101N (ASSY FAN MOTOR-MODULE)
We serviced a
GE RANGE
Model JBP72SK3SS
Near Mesquite, TX 75150
Patrick
Job Details: 04/24/2023
"Customer concern, front burners only cook on high. Confirmed. Found burned infinite switches. Replaced. Tested unit. All checks good."
We serviced a
GE DISHWASHER
Model GDF510PSD0SS
Near Mesquite, TX 75181
Patrick
Job Details: 04/24/2023
Replace control. Tested unit. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Sumner, WA 98390
Cejay
Job Details: 04/24/2023
"Installed previously ordered drain pump, drain hose, and high loop hose. Prefromed service cycle, all checks good."
We serviced a
FRIGIDAIRE WALL OVEN
Model FGET3069UFB
Near Plano, TX 75093
Lane
Job Details: 04/24/2023
Replaced upper fan with pcb and user control. Performed full function test after repair. All functions checked good at time of service.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US 03
Near Bonney Lake, WA 98391
Cejay
Job Details: 04/24/2023
"Customer concern is that washer is making a noise durring spin cycle. Found damaged weight and front tub causing noise durring spin. Needs new front and rear tub, uppoer and lower counter weights and new bolts for cou ter weights. Advised customer parts show out of stock. Requires auth. Advised customer washer will need to be made accesible for repair. ; ordrng 1 DC97-21466A (ASSY SEMI TUB FRONT) and 2 DC67-00999A (WEIGHT BALANCER)s and 6 DC97-02412A (ASSY BOLT)s and 1 DC97-21594A (ASSY S.TUB BACK)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Bonney Lake, WA 98391
Cejay
Job Details: 04/24/2023
"Customer concern is that dishwasher is not cleani g the dishes. Pulled error codes.F6E6,F7E1. Prefromed service cycle, no wash motor operation, verified operation of element. Confirmed 120v to wash motor. Found failed wash motor causing dishwasher not to operate. Needs new pump and motor assembly.; ordrng 1 WPW10671941 (PUMP&MOTOR)"
We serviced a
SAMSUNG DISHWASHER
Model DMT400RHS/XAA
Near Garland, TX 75044
John
Job Details: 04/24/2023
Customer concern is DW fills with dark bad smelling water after unit has not been used for several days. Filled and drained unit and found small amount of water comming back into unit. Ran faucet into sink and found slow drain due to obstruction in disposal. Ran disposal to clear obstruction. Found no high loop in place under sink. Installed high loop in drain hose and tested again. Filled and drained unit 5x times. No issues found. All other checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8300SB1
Near Dallas, TX 75217
Patrick
Job Details: 04/24/2023
"Customer concern, unit will not begin cycle. Found broken belt. Must replace. ; ordrng 1 661570V (Belt) and 1 279640 (Pulley)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSQ8520JQ0
Near Mesquite, TX 75149
Patrick
Job Details: 04/24/2023
"Replaced trans, drive tube, clutch, and coupler. Tested unit. Good fill, good agitate, good drain, good spin."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF56H9100AG/A2
Near Murphy, TX 75094
John
Job Details: 04/24/2023
"Customer concern is washer stops mid cycle randomly and makes humming noise. Found when basket is spun slowly by hand, some sort of debris is stuck between basket and tub. When manually spun the debris rattles around and eventually gets stuck between basket and tub and binds motor causing humming sound. Advised Customer that the nature of the issue is not covered by warranty company as it is not normal wear and tear."
We serviced a
GE RANGE
Model JGBP33WEH3WW
Near Sachse, TX 75048
John
Job Details: 04/24/2023
Came to replace control board. Upon arrival found that customer had just started preheating oven and it was working. Cycle tested bake and broil igniters and burners 5x times. Both burners ignited as designed. Customer advised that she was about to cook lunch. Advised Customer to contact myself or RPS after cooking meal to advise if unit is working as it should.
We serviced a
GE DRYER-ELECTRIC
Model GTDP220EF2WW
Near Dallas, TX 75243
John
Job Details: 04/24/2023
"Customer concern dryer will not start, only hums. Confirmed no start and motor humming. Found when door switch is bypassed and drum is spun by hand it will start, indicating faulty start winding. Also found when unit does start the belt is slipping in drum. Needs new motor and belt.; ordrng 1 WE17X22217 (Motor) and 1 WE03X29897 (Belt)"
We serviced a
GE WASHER-TOPLOAD
Model WHDSR109J8WW
Near Puyallup, WA 98371
Cejay
Job Details: 04/24/2023
Customer concern is that washer fills but dose not wash. Found failed capicitor causing washer not to operate. Needs new capicitor. Follow up scheduled for 04/28 8-12pm. ; ordrng 1 WH12X10462 (WASHING MACHINE CAPACITOR)
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.20902990
Near Richardson, TX 75080
John
Job Details: 04/24/2023
"Customer concern is washer will not agitate or spin. Found start winding on motor loose and not engaging causing motor to not start. Also found consol mounting screws rustedto the point that they had to be drilled out. Needs new motor, coupler, and screws.; ordrng 1 WP3352287 (Motor) and 1 285753A (Coupler) and 2 WP388326 (Console screw)s"
We serviced a
LG DRYER-ELECTRIC
Model DLE7300VE
Near Puyallup, WA 98374
Cejay
Job Details: 04/24/2023
"Customer concern is that dryer was making a squealing noise but has since stopped. Preformed airflow test failed (yellow), could not replicate noise. Inspected, cleaned and lubricated rollers and idler. Cycle tested dryer no noise. No mechanical or component failuers at time of service."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7600XW1
Near Dallas, TX 75287
John
Job Details: 04/24/2023
Customer concern is washer giving F51 error (RPS com. fallout) when trying to spin. Found rotor bolt loose and basket-to-tub nut loose. Tightened nut and retightened rotor bolt. Ran full spin cycle. All checks good.
We serviced a
LG DRYER-ELECTRIC
Model DLEV1001V
Near Lewisville, TX 75067
Lane
Job Details: 04/24/2023
Customernststed dryer stopped heating. Performed diagnostics foumd flex hose extended more than 15ft with multiple 90deg turns causing airflow problems. Replaced faulty thermostatts and addressed vent issues with customer. ; used 1 6931el3003d (Thermostat) from stock
We serviced a
LG WASHER-TOPLOAD
Model WT4801CW
Near Coppell, TX 75019
Lane
Job Details: 04/24/2023
"Customer stated washer gets out of balance. Washer also makes abnormally loud noise and leaks water. Performed diagnostics found suspension faulty agitator stripped. Gearcase bearings and seal faulty. Rotor and stator making contact due to faulty gearcase bearing. ; ordrng 1 AEN73131406 (HOUSING ASSEMBLY,CLUTCH COUPLING) and 1 5845EA1003B (PULSATOR ASSEMBLY) and 1 4020FA4208E (Hub nut) and 1 AJK72909314 (Suspension) and 1 4417EA1002K (Stater) and 1 4413EA1004D (Rotor)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 79631623310
Near Irving, TX 75039
Lane
Job Details: 04/24/2023
Customer stated washer fills but doesn't wash. Performed diagnostics found e1 code for water supply. Confirmed cold tap was turned off. Tested washer after supply was restored. All functions checked good of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Puyallup, WA 98375
Branden W.
Job Details: 04/24/2023
"Customer concern is that dishwasher would not dissolve detergent. Also did not dry. Customer took door panel apart and now door will not latch. Found F4 E3 (wash motor not running) and F7 E1 (heat lock out) errors stored. Found latch on tub side out of position causing door to not latch. Reinstalled latch. Found wash pump has dead spot causing it to not operate most of the time, this has caused the heater to overheat and control went into heat lock out. Needs new sump assembly. Next appointment 4/28 1-5; ordrng 1 W11025157 (pump&motor)"
We serviced a
GE RANGE
Model JB655FK7DS
Near Lewisville, TX 75067
Lane
Job Details: 04/21/2023
Replaced burner and switch. Performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV330AEW/XAA
Near Tacoma, WA 98446
Cejay
Job Details: 04/21/2023
"Customer concern is that dryer has a hole in the drum. Found hole in drum causing noise durring oper ation. Needs new drum and front rollers. Requires auth, AHS to supply; ordrng 1 DC97-14849A (ASSY DRUM WRAPPER) and 2 DC97-16782A (DRUM ROLLER)s"
We serviced a
KENMORE DISHWASHER
Model 665.13229N412
Near Murphy, TX 75094
John
Job Details: 04/21/2023
"Customer concern is DW won't drain and is leaking. Found when cycle is started, drain pump making noise and not draining. Removed drain pump and found broken impeller. Replaced drain pump from truck stock. Started test cycle and found diverter leaking. Needs new sump assy.; ordrng 1 W11230103 (Sump assy.), used 1 WPW10348269 (PUMP-DRAIN) from stock"
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Wylie, TX 75098
John
Job Details: 04/21/2023
Customer concern is DW will not power on. Found 120v to control board and UI not responding. Good voltage to UI from control board. Replaced UI panel with pre ordered part. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4800XQ1
Near Wylie, TX 75098
John
Job Details: 04/21/2023
"Customer concern is washer banging around when in spin and doesn't seem to be washing properly. Found suspension rods worn and bouncy, tub ring is broken, and agitator cam is stripped. Needs new suspension rods, tub ring, and cam assy.; ordrng 1 W10780048 (Suspension rods) and 1 WPW10215108 (Tub ring) and 1 285809 (Agitator cam)"
We serviced a
SPEED QUEEN DRYER-ELECTRIC
Model ADE4BRGS175TW01
Near Tacoma, WA 98407
Cejay
Job Details: 04/21/2023
Customer concern is that dryer is making a noise durring operation. Found damaged felt and front bulkhead causing noise durring operation and damaging drum. Needs new drum and front bulkhead. Advised customer parts show out of stock and may take time to recive.; ordrng 1 D512476P (ASSY FRT BULKHEAD) and 1 D510265WP (ASSY CYL DRYER)
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FLSE60RGS1
Near Tacoma, WA 98405
Cejay
Job Details: 04/21/2023
"Customer concern is that dryer was making a clunking noise durring operation. Found failed rear bearing causing noise durring operation, needs new rear bearing kit. Installed new rear bearing kit, prefromed airflow test failed (red). Preformed second airflow test with vent disconnected from wall failed (yellow) advised customer flex hose need replacment and outside vent dose not allow for proper airflow. All checks good. Customer signed airflow acknowledgement.; used 1 5303281153 (REAR BEARING KIT) from stock"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AW/A4 01
Near Wylie, TX 75098
John
Job Details: 04/21/2023
Customer concern is washer will not power on and is locked and full of water. Confirmed 120v to control board. Found burn on UI board causing unit to not power on. Manually unlocked lid and drained unit. Needs new control assy.; ordrng 1 DC92-02005A (Control board)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS1
Near Wylie, TX 75098
John
Job Details: 04/21/2023
"Cams to install new wash pump. Found DW uninstalled from cabinet with power, water, and drain hooked up. Installed new wash pump and tested. All checks good. Advised Customer that since unit was uninstalled upon arrival, he will be responsible for re-installation."
We serviced a
LG DISHWASHER
Model LDF5678BD
Near Mesquite, TX 75149
Patrick
Job Details: 04/21/2023
Replaced sump assy. Tested unit. All checks good.
We serviced a
LG DISHWASHER
Model LDFN454HT
Near Dallas, TX 75228
Patrick
Job Details: 04/21/2023
"Customer concern, unit not drying properly. Found heater operating normally, ra compartment empty. Unit functioning as designed."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED60000AW0
Near Dallas, TX 75214
Patrick
Job Details: 04/21/2023
"Customer concern, unit not heating, confirmed. Found blown high limit. Replaced from truck stock. Tested unit. All checks good; used 1 279973 (Tco) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED9400SW2
Near Coppell, TX 75019
Lane
Job Details: 04/21/2023
I stalled control and performed full function test. All functions checked good at time of service.
We serviced a
GE DISHWASHER
Model GDF610PMJ2ES
Near Puyallup, WA 98371
Cejay
Job Details: 04/21/2023
"Installed previously ordered drain pump kit. Cycle tested dishwasher. No leaks , all checks good."
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5500FW1
Near Bonney Lake, WA 98391
Cejay
Job Details: 04/21/2023
"Customer concern is that washer is not draining and is showing F9E1. Found seized drain pump causing washer not to drain. Installed new drain pump, preformed service cycle to verify repair. All checks good.; used 1 WPW10605427 (PUMP-WATER) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near South Hill, WA 98374
Cejay
Job Details: 04/21/2023
"Customer concern is that washer is shaking and is making a squealing noise durring operation. Pulled error c9des. F0E2. Found damage to shield and cam, also found stretched belt causing noise durring operation. Washer to low to floor causingwasher to bottom out. Raised and leveled washer. Needs new belt cam and shield. Follow up scheduled for 04/26 8-12pm; ordrng 1 WPW10006384 (BELT) and 1 W10721967 (CAM) and 1 WPW10427633 (SHIELD) and 1 W11454741 (GEARCASE)"
We serviced a
KENMORE LAUNDRY CENTER
Model 41794712400
Near Dallas, TX 75204
Patrick
Job Details: 04/21/2023
"Customer concern, unit not heating. Confirmed. Good 240vac. Element circuit open. Must replace element assy. ; ordrng 1 131475320 (Element assy) and 1 3204267 (High limit)"
We serviced a
SAMSUNG RANGE
Model NE63T8111SS/AA01
Near Dallas, TX 75208
Patrick
Job Details: 04/21/2023
"Customer concern, keypad unresponsive. Confirmed. Cycled power. Keypad operates. Unit will not enter error mode. Must replace ui and or main control. ; ordrng 1 DG90-01062D (Main pcb) and 1 DG96-00776B (Touch panel)"
We serviced a
GE DISHWASHER
Model GDF520PSF4SS
Near Plano, TX 75074
John
Job Details: 04/21/2023
"Installed new diverter. Cycke tested unit, no longer leaking. Found drain pump comming on but moving water very slowly. Removed drain pump, no obstructions found. Checked drain hose, no obstructions found. Must replace drain pump. Was unable to test drain pump on initial visit due to leak from diverter.; ordrng 1 WD19X25187 (Drain pump)"
We serviced a
LG RANGE
Model LRG3081BD/01
Near Garland, TX 75042
Lane
Job Details: 04/21/2023
Customer stated oven doesn't heat. Preformed diagnostics found faulty ignitor. All other functions are working per customer. Ignitor needs to be ordered. Contacting customer when parts arrive if estimate is approved.; ordrng 1 MEE61841401 (Ignitor)
We serviced a
LG DISHWASHER
Model LDS5540ST
Near Rowlett, TX 75089
Lane
Job Details: 04/21/2023
Installed diverter motor with cam and switch. Found standing water behind dishwasher. Investigated water leak and found pin hole in drain hose on left side of dishwasher. Tac nail was driven through cabinet into dishwasher hose.; ordrng 1 AEM69493807 (Drain hose)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW2
Near Garland, TX 75040
John
Job Details: 04/21/2023
Customer concern is washer shaking during spin cycle. Confirmed unit shaking while in spin. Found gap between tub ring and top panel wider on right side of tub than on left. Right side suspension rods fail bounce test causing unit to shake. Must replace suspension rods.; ordrng 1 W11130362 (Dampers)
We serviced a
SPEED QUEEN DRYER-ELECTRIC
Model ADEE9RYS177TW01
Near Parker, TX 75002
Lane
Job Details: 04/21/2023
Customer stated dryer is damaging clothes. Preformed diagnostics found dryer airflow is good. Performed heat cycle test and found heater is staying on for over five minutes without cycling. Heating element with thermostats needs replacing with a new thermistor. Rear vent cover has meteral burned onto it and also needs replacing. All other function check good at time of service.; ordrng 1 D518524 (Vent cover) and 1 D510523 (Thermistor) and 1 Needresearch (Heating element kit)
We serviced a
LG RANGE
Model LRG3081BD/01
Near Garland, TX 75042
Lane
Job Details: 04/21/2023
Customer stated oven doesn't heat. Preformed diagnostics found faulty ignitor. All other functions are working per customer. Ignitor needs to be ordered. Contacting customer when parts arrive if estimate is approved.; ordrng 1 MEE61841401 (Ignitor)
We serviced a
SAMSUNG DISHWASHER
Model DW80R7061US
Near Gig Harbor, WA 98335
Cejay
Job Details: 04/20/2023
"Customer concern is that dishwasher is still leaking from door. Foumd signs of leak from inlet valve, found inner door panel damaged on left side. Samsung service bulletin for gaps at bottom of door. Needs new inner door panel, water valve and door leak service kit. Requires auth. Advis3d customer that some parts show out of stock and may take time to recive; ordrng 1 DD82-01988A (ASSY-SEAL RUBBER-US;SEAL RUBBER) and 1 DD97-00607C (ASSY DOOR INNER) and 1 DD33-01002B (VALVE WATER)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GEW9250PW0
Near Rockwall, TX 75087
Patrick
Job Details: 04/20/2023
"Customer concern, unit not heating. Confirmed. Found open element. Replaced from truck stock. Tested unit. Failed vent test. Customer must have vent professionally cleaned to prevent future issues. ; used 1 WP3387747 (Element) from stock"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW
Near Rockwall, TX 75032
Patrick
Job Details: 04/20/2023
"Customer concern, after roughly 40m of operation, unit shuts off for roughly 15m then starts normal operation. Confirmed. Found motor tripping overload. Must replace motor, blower, and timer. ; ordrng 1 WP694089 (Blower) and 1 279827 (Motor) and 1 WPW10642928 (Timer)"
We serviced a
GE DRYER-ELECTRIC
Model DBVH520EJ2WW
Near Plano, TX 75093
John
Job Details: 04/20/2023
Customer concern is dryer not drying clothes fast enough. Ran vent and temp check. Vent check fails RED. Temp check passes but is high due to clogged vent. Advised Customer that vents will need to be cleaned in order to avoid further heating issues. All other checks good.
We serviced a
FRIGIDAIRE DRYER-ELECTRIC
Model FDE546RES0
Near Tacoma, WA 98405
Cejay
Job Details: 04/20/2023
Installed previously ordered rear bearing kit. Cycle tested dryer all checks good.
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641262610
Near Tacoma, WA 98498
Cejay
Job Details: 04/20/2023
"Customer requests PM check, previously would stop shortly after cycle. Found door seal clamp not seated properly and heavy debris on door glass causing leak. Reseated clamp and clean glass and door seal. No stored error codes. Preformed service cycle, drain pump is stressed and unable to drain. Needs new drain pump. Installed new drain pump. Preformed service cycle to verify repair.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
GE WALL OVEN
Model JGRP20SEN2SS
Near Dallas, TX 75203
Patrick
Job Details: 04/20/2023
Found open bake igniter must replace. ; ordrng 1 WB2X9154 (Bake igniter)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EP/A3
Near Grand Prairie, TX 75051
Patrick
Job Details: 04/20/2023
"Customer concern, unit loud during use. Confirmed. Found both front and rear lh rollers heavily damaged. Replaced from truck stock. Tested unit, air test passed. All checks good. ; used 2 DC97-16782A (Drum support) from stock"
We serviced a
GE RANGE
Model JS968S0F3SS
Near University Place, WA 98466
Cejay
Job Details: 04/20/2023
"Customer concern is that LR burner is not working properly and cooktop on light is not working itermittenly. Found failed infinite switch causing heating and cooktop light issues also causing damages to glass top. Needs new glass top and LR switch. Requires Auth, AHS to supply. Requires second tech.; ordrng 1 WB62T10528 (MAINTOP GLASS ASM (BK)) and 1 WB24T10119 (SWITCH INFINITE CONTROL)"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW3505FW1
Near Lakewood, WA 98498
Cejay
Job Details: 04/20/2023
"Customer concern is that washer left rugs soapy and wet. Upon arrival three rugs inside washer were fully rung out. Cycle tested washer with a load of towels to completion. Advised customer on proper loading practices and use of high quality dedergent and quantities. All checks good, no mechanical or component failures at time of service."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3 04
Near Spanaway, WA 98387
Cejay
Job Details: 04/20/2023
"Customer concern is that dryer is making a squealing noise durring operation found failed RR roller and worn belt. Needs new RR rollers and belt. Installed new RR roller and belt. Cleaned and lubricated other rollers. Prefromed airflow test failed (Yellow). Advised customer dryer vents need service. All checks good. ; used 1 DC97-16782A (DRUM ROLLER), and 1 6602-001655 (BELT) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Spanaway, WA 98387
Cejay
Job Details: 04/20/2023
"Customer concern is that dryer is making a noise durring operation. Found debris in drum felt causing noise durring operation. Removed debris, prefromed airflow test pass all checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Carrollton, TX 75007
John
Job Details: 04/20/2023
Customer concern is DW door will not close. Confirmed door hitting top of wash tub on right side and unable to close. Found right side hinge bent so that it will not slip all the way down onto peg. Attempted to straighten hinge. Not able to straighten enough to close door. Must replace hinges.; ordrng 1 WP8534854 (Hinge Left) and 1 WP8534853 (Hinge Right)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV431AEP/XAA
Near Irving, TX 75039
John
Job Details: 04/20/2023
Customer concern is dryer drum not spinning. Found broken belt causing drum not to spin. Replaced belt from truck stock. All checks good.; used 1 6602-001655 (BELT) from stock
We serviced a
GE OTHER
Model PEB7226SF1SS
Near Dallas, TX 75225
Patrick
Job Details: 04/20/2023
"Customer concern, inconsistent operation. Must replace door switches and holder. ; ordrng 2 WB24X21029 (Door sw)s and 1 WB02X21019 (Door sw) and 1 WB06X10498 (Holder) and 1 WB25X21018 (Lamp)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A3
Near Irving, TX 75038
John
Job Details: 04/20/2023
Customer concern is dryer only runs for a couple minutes and shuts off after previous repair. Found sensor strips not plugged in causing unit to shut off. Plugged in sensor strips and tested with customer. All checks good.
We serviced a
KENMORE DISHWASHER
Model 665.17052401
Near Dallas, TX 75229
John
Job Details: 04/20/2023
Customer concern is DW will not start. Upon disassembly found Roach infestation. Advised Customer that repair is not possible due to infestation and that a exterminator will be necessary.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Graham, WA 98338
Cejay
Job Details: 04/19/2023
Customer concern is that oven is not reaching temperature. Found failed pig tail and damaged terminal block causing oven not to heat. Needs new terminal block and two nuts. Advised customer power cord is not covered and customer must supply. Follow up scheduled for 04/25 8-12pm; ordrng 1 WPW10245259 (BLOCK-TERM) and 2 WP3400029 (NUT)s