We serviced a
SPEED QUEEN DRYER-ELECTRIC
Model ADEE9RYS177TW01
Near Parker, TX 75002
Lane
Job Details: 04/21/2023
Customer stated dryer is damaging clothes. Preformed diagnostics found dryer airflow is good. Performed heat cycle test and found heater is staying on for over five minutes without cycling. Heating element with thermostats needs replacing with a new thermistor. Rear vent cover has meteral burned onto it and also needs replacing. All other function check good at time of service.; ordrng 1 D518524 (Vent cover) and 1 D510523 (Thermistor) and 1 Needresearch (Heating element kit)
We serviced a
LG RANGE
Model LRG3081BD/01
Near Garland, TX 75042
Lane
Job Details: 04/21/2023
Customer stated oven doesn't heat. Preformed diagnostics found faulty ignitor. All other functions are working per customer. Ignitor needs to be ordered. Contacting customer when parts arrive if estimate is approved.; ordrng 1 MEE61841401 (Ignitor)
We serviced a
SAMSUNG DISHWASHER
Model DW80R7061US
Near Gig Harbor, WA 98335
Cejay
Job Details: 04/20/2023
"Customer concern is that dishwasher is still leaking from door. Foumd signs of leak from inlet valve, found inner door panel damaged on left side. Samsung service bulletin for gaps at bottom of door. Needs new inner door panel, water valve and door leak service kit. Requires auth. Advis3d customer that some parts show out of stock and may take time to recive; ordrng 1 DD82-01988A (ASSY-SEAL RUBBER-US;SEAL RUBBER) and 1 DD97-00607C (ASSY DOOR INNER) and 1 DD33-01002B (VALVE WATER)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GEW9250PW0
Near Rockwall, TX 75087
Patrick
Job Details: 04/20/2023
"Customer concern, unit not heating. Confirmed. Found open element. Replaced from truck stock. Tested unit. Failed vent test. Customer must have vent professionally cleaned to prevent future issues. ; used 1 WP3387747 (Element) from stock"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW
Near Rockwall, TX 75032
Patrick
Job Details: 04/20/2023
"Customer concern, after roughly 40m of operation, unit shuts off for roughly 15m then starts normal operation. Confirmed. Found motor tripping overload. Must replace motor, blower, and timer. ; ordrng 1 WP694089 (Blower) and 1 279827 (Motor) and 1 WPW10642928 (Timer)"
We serviced a
GE DRYER-ELECTRIC
Model DBVH520EJ2WW
Near Plano, TX 75093
John
Job Details: 04/20/2023
Customer concern is dryer not drying clothes fast enough. Ran vent and temp check. Vent check fails RED. Temp check passes but is high due to clogged vent. Advised Customer that vents will need to be cleaned in order to avoid further heating issues. All other checks good.
We serviced a
FRIGIDAIRE DRYER-ELECTRIC
Model FDE546RES0
Near Tacoma, WA 98405
Cejay
Job Details: 04/20/2023
Installed previously ordered rear bearing kit. Cycle tested dryer all checks good.
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641262610
Near Tacoma, WA 98498
Cejay
Job Details: 04/20/2023
"Customer requests PM check, previously would stop shortly after cycle. Found door seal clamp not seated properly and heavy debris on door glass causing leak. Reseated clamp and clean glass and door seal. No stored error codes. Preformed service cycle, drain pump is stressed and unable to drain. Needs new drain pump. Installed new drain pump. Preformed service cycle to verify repair.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
GE WALL OVEN
Model JGRP20SEN2SS
Near Dallas, TX 75203
Patrick
Job Details: 04/20/2023
Found open bake igniter must replace. ; ordrng 1 WB2X9154 (Bake igniter)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EP/A3
Near Grand Prairie, TX 75051
Patrick
Job Details: 04/20/2023
"Customer concern, unit loud during use. Confirmed. Found both front and rear lh rollers heavily damaged. Replaced from truck stock. Tested unit, air test passed. All checks good. ; used 2 DC97-16782A (Drum support) from stock"
We serviced a
GE RANGE
Model JS968S0F3SS
Near University Place, WA 98466
Cejay
Job Details: 04/20/2023
"Customer concern is that LR burner is not working properly and cooktop on light is not working itermittenly. Found failed infinite switch causing heating and cooktop light issues also causing damages to glass top. Needs new glass top and LR switch. Requires Auth, AHS to supply. Requires second tech.; ordrng 1 WB62T10528 (MAINTOP GLASS ASM (BK)) and 1 WB24T10119 (SWITCH INFINITE CONTROL)"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW3505FW1
Near Lakewood, WA 98498
Cejay
Job Details: 04/20/2023
"Customer concern is that washer left rugs soapy and wet. Upon arrival three rugs inside washer were fully rung out. Cycle tested washer with a load of towels to completion. Advised customer on proper loading practices and use of high quality dedergent and quantities. All checks good, no mechanical or component failures at time of service."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3 04
Near Spanaway, WA 98387
Cejay
Job Details: 04/20/2023
"Customer concern is that dryer is making a squealing noise durring operation found failed RR roller and worn belt. Needs new RR rollers and belt. Installed new RR roller and belt. Cleaned and lubricated other rollers. Prefromed airflow test failed (Yellow). Advised customer dryer vents need service. All checks good. ; used 1 DC97-16782A (DRUM ROLLER), and 1 6602-001655 (BELT) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Spanaway, WA 98387
Cejay
Job Details: 04/20/2023
"Customer concern is that dryer is making a noise durring operation. Found debris in drum felt causing noise durring operation. Removed debris, prefromed airflow test pass all checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Carrollton, TX 75007
John
Job Details: 04/20/2023
Customer concern is DW door will not close. Confirmed door hitting top of wash tub on right side and unable to close. Found right side hinge bent so that it will not slip all the way down onto peg. Attempted to straighten hinge. Not able to straighten enough to close door. Must replace hinges.; ordrng 1 WP8534854 (Hinge Left) and 1 WP8534853 (Hinge Right)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV431AEP/XAA
Near Irving, TX 75039
John
Job Details: 04/20/2023
Customer concern is dryer drum not spinning. Found broken belt causing drum not to spin. Replaced belt from truck stock. All checks good.; used 1 6602-001655 (BELT) from stock
We serviced a
GE OTHER
Model PEB7226SF1SS
Near Dallas, TX 75225
Patrick
Job Details: 04/20/2023
"Customer concern, inconsistent operation. Must replace door switches and holder. ; ordrng 2 WB24X21029 (Door sw)s and 1 WB02X21019 (Door sw) and 1 WB06X10498 (Holder) and 1 WB25X21018 (Lamp)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A3
Near Irving, TX 75038
John
Job Details: 04/20/2023
Customer concern is dryer only runs for a couple minutes and shuts off after previous repair. Found sensor strips not plugged in causing unit to shut off. Plugged in sensor strips and tested with customer. All checks good.
We serviced a
KENMORE DISHWASHER
Model 665.17052401
Near Dallas, TX 75229
John
Job Details: 04/20/2023
Customer concern is DW will not start. Upon disassembly found Roach infestation. Advised Customer that repair is not possible due to infestation and that a exterminator will be necessary.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Graham, WA 98338
Cejay
Job Details: 04/19/2023
Customer concern is that oven is not reaching temperature. Found failed pig tail and damaged terminal block causing oven not to heat. Needs new terminal block and two nuts. Advised customer power cord is not covered and customer must supply. Follow up scheduled for 04/25 8-12pm; ordrng 1 WPW10245259 (BLOCK-TERM) and 2 WP3400029 (NUT)s
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022242510
Near Dallas, TX 75227
Patrick
Job Details: 04/19/2023
"Replaced valve and control. Tested unit, all checks good."
We serviced a
LG DRYER-ELECTRIC
Model DLGX3361V
Near Plano, TX 75093
Lane
Job Details: 04/19/2023
Customer stated dryer wouldn't run. Preformed diagnostics foumd faulty drum roller. Replaced roller and performed full function test. All functions checked good at time of service. ; used 1 DC97-16782A (Roller) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Plano, TX 75093
Lane
Job Details: 04/19/2023
Replaced sump assembly and performed multiple function and leak tests. All functions checked good at time for service.
We serviced a
GE DISHWASHER
Model GDF510PSD0SS
Near Mesquite, TX 75181
Patrick
Job Details: 04/19/2023
"Customer concern, unit not heating. Confirmed. Heater circuit good 16ohm. No voltage from control. Must replace control. ; ordrng 1 WD21X22278 (Main board kit)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model LDE8424ACE
Near Forney, TX 75126
Patrick
Job Details: 04/19/2023
"Customer concern, unit makes loud banging noise during use. ; ordrng 2 12001541 (Rear roller)s and 1 WPY312959 (Belt)"
We serviced a
GE WASHER-TOPLOAD
Model GTWS8350H1WS
Near Plano, TX 75093
Lane
Job Details: 04/19/2023
Customer stated washer won't start. Preformed diagnostics found faulty control panel causing problem. Unable to confirm operation due to failure type.; ordrng 1 WH42X20351 (Control panel)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Forney, TX 75126
Patrick
Job Details: 04/19/2023
Replaced sump assy. Tested unit. All checks good.
We serviced a
MAYTAG DRYER-GAS
Model MGDB835DW3
Near Graham, WA 98338
Cejay
Job Details: 04/19/2023
"Customer concern is that dryer is making a squealing noise durring operation. Found siezed idler pully wheel causing noise durring operation, needs new idler wheel. Installed new idler wheel, clean and lubericated support rollers. Prefromed airflow test (yellow) pass for gas dryers. Noise elemeinated, all checks good.; used 1 279640 (PULLEY,IDLER) from stock"
We serviced a
OTHER WALL OVEN
Model WOS92EC0AS03
Near Lake Tapps, WA 98391
Cejay
Job Details: 04/19/2023
"Customer concern is that wall oven is not powering on. Found open thermal fuse causing oven not to power on. Needs new thermal fuse. Installed new fuse , verify operation of cooling fan. Wall oven installation leaves no room fpr make up air around oven causing thermal fuse to trip. Advised customer on installation issue. All checks good."
We serviced a
KITCHENAID DISHWASHER
Model KUDD03DTPA3
Near Heath, TX 75032
Patrick
Job Details: 04/19/2023
"Customer concern, unit makes noise during use. Unable to replicate issue. Found both keypads partially inop. Must replace. ; ordrng 2 WPW10117977 (Keypad)s and 2 W10117969 (Ui harness)s"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7800XL0
Near Heath, TX 75032
Patrick
Job Details: 04/19/2023
"Customer concern, unit not working. Diag mode, no stored fault codes, good auto test. Calibrated unit. Added clothing. Ran rinse and spin. Found fabric softener dispenser clogged. Good fill, good rinse, good spin. Found console assy overlay coming unglued. Recommend replace. ; ordrng 1 W10211350 (Console assy)"
We serviced a
LG DRYER-ELECTRIC
Model DLE4970W
Near Plano, TX 75075
Lane
Job Details: 04/19/2023
Customer stated dryer takes longer than normal to dry. Preformed diagnostics found house ventilation noodles correction. All dryer functions checked good at time of service.
We serviced a
GE DISHWASHER
Model DDT595SMJ2ES
Near Garland, TX 75040
Lane
Job Details: 04/19/2023
Installed new user and main control. Performed multiple function tests after repair. All functions checked good at time of.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5620HW1
Near Tacoma, WA 98404
Cejay
Job Details: 04/19/2023
"Customer concern is dryer is producing a faint squealing noise durring operation. Preformed airflow test failed (yellow). Found seized idler pully causing noise. Needs new idler and belt. Installed new idler braket and belt. Cycle tested dryer all checks good. ; used 1 W10837240 (BRACKET), and 1 661570V (BELT) from stock"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US
Near Rowlett, TX 75088
Lane
Job Details: 04/19/2023
Customer needs a plumber. House drain is backing up. No repairs needed on washer.
We serviced a
GE DRYER-ELECTRIC
Model DCVH480EK0WW
Near Tacoma, WA 98444
Cejay
Job Details: 04/19/2023
Customer concern is that dryer stopped working and was smoking from in the drum and now dose not power on. Confrimed 240v at outlet. Confrimed dryer powers on and dose not heat durring air cycle. Confirmed operation of element on timed cycle. Preformed airflow test failed (red) preformed second airflow with vent disconnected pass. Repaired vent. Preformed third airflow test failed (red). Customer dryer is operation but vents need service before resuming operation of dryer. Dryer had over heated and gone into heat lockout causing dryer not to operate. It appears dryer vent is flex hose all the way to outside port. Advised customer HVAC technician is needed.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Graham, WA 98338
Cejay
Job Details: 04/19/2023
"Customer concern is that dryer felt in the rear has come off, is not tumbling or heating. Verifiied drum spins. Found failed rollers causing felt to come off and damage to rear bulkhead. Idler pully and front rollers need lubrication. Element and componets tested good. Needs new rear bulkhead, rear rollers and shafts and rear felt. Customer declined repair at time of service."
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN2WW
Near Garland, TX 75041
Lane
Job Details: 04/19/2023
Customer stated washer failed to start one time. Customer was hesitant to try try again. Advised. Ustomer of conditions causing problem. Instructed customer on washer function and use.
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050U
Near Heath, TX 75032
Patrick
Job Details: 04/18/2023
"Customer concern, lc error code upon power up. Confirmed. Lc remained with sensor unplugged. Must replace control, leak sensor, case break, and main harness. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 DD82-01337A (Control) and 1 DD82-01111B (Case break) and 1 DD94-01062A (Sensor) and 1 DD81-02094A (Main harness)"
We serviced a
FRIGIDAIRE DRYER-ELECTRIC
Model FFRE1001PW0
Near Spanaway, WA 98387
Cejay
Job Details: 04/18/2023
"Customer concern is that dryer is producing a noise. Found debris inside blower wheel causing noise. Removed debris, preformed airflow tast failed (yellow) advised customer dryer vents need service."
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.24952300
Near Forney, TX 75126
Patrick
Job Details: 04/18/2023
"Customer concern, unit overflowed tub and flooded house. Tested all water levels, all correct. Clear signs of flood damage in home. Must replace pressure sw and inlet valve. ; ordrng 1 W10335056 (Water level s sensor kit) and 1 WP3979346 (Inlet valve)"
We serviced a
KENMORE DISHWASHER
Model 58715199400
Near Dallas, TX 75252
Lane
Job Details: 04/18/2023
"Customer stated door won't close and user control doesn't respond. Preformed diagnostics found tco connectors burnt. Hearer needs replacement. Door tension sping on left side broke due to chassis rusting away. No available mounting points available for door spring, door latch needs replacing due to normal wear and tear. Multiple issues need addressing. ; ordrng 1 154209301 (Wash tub) and 1 A00099902 (Door latch) and 2 154430501 (Door spring)s and 2 154325201 (Door spring retainer)s"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MAH5500BWW
Near Irving, TX 75063
Lane
Job Details: 04/18/2023
I stalled new door seal boot and performed full function test. All functions checked good at time of service.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGCD2444SA2A
Near Puyallup, WA 98374
Cejay
Job Details: 04/18/2023
"Customer concern is that dishwasher is not draining. Checked dishwasher for clogs. Found seized drain pump causing unit not tomdrain, needs new drain pump. Installed new drain pump, cycle tested unit all checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Forney, TX 75126
Patrick
Job Details: 04/18/2023
Replaced element. Tested unit. All checks good.
We serviced a
GE RANGE
Model PP912SM2SS
Near Irving, TX 75063
Lane
Job Details: 04/18/2023
Customer stated right front burner only works on high. Top panel is seperating from glass. Markings on cooktop are not legible causing usability issues. All other functions working at time of service.; ordrng 1 WB24T10119 (Infinite switch) and 1 WB30T10139 (Burner) and 1 WB62T10579 (Top glass)
We serviced a
GE DISHWASHER
Model GDF535PSR0SS
Near Eatonville, WA 98328
Cameron M.
Job Details: 04/18/2023
"Installed previously ordered ui and harness. Cycle tested unit. Via Newfi device, pass. Tested unit in normal wash cycle pass. All checks good. Advised customer on using high quality detergent and regular cleaning intervals."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAS1
Near Mesquite, TX 75181
Patrick
Job Details: 04/18/2023
"Customer concern, door won't shut. Confirmed. Found misaligned door strike. Realigned. Tested unit. All checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Mesquite, TX 75150
Patrick
Job Details: 04/18/2023
"Customer concern, unit makes loud grinding noise during agitation. Confirmed. Found agitator deformed. Must replace speller and hub. Unable to remove agitator on site. Must cut out on return. ; ordrng 1 W10902814 (Impeller) and 1 W10528947 (Hub)"
We serviced a
SAMSUNG DISHWASHER
Model DW80H9930US/AA
Near Richardson, TX 75080
Lane
Job Details: 04/18/2023
Customer concern is dishwasher won't start and is giving F7 error. Found water wall motor binding and not moving arm. As well as seal leaking around water wall motor. Need to replace water wall motor and seal.; ordrng 1 DD97-00216A (Water wall motor assy.) and 1 DD67-00106A (Cap middle) and 1 DD67-00103A (Cap)
We serviced a
KENMORE WASHER-TOPLOAD
Model 11025102310
Near Puyallup, WA 98371
Cejay
Job Details: 04/18/2023
"Customer concern is washer started producing a loud sound shortly after repair. Found cam assembly not fully seated causing noise durring agitation. Properly seated cam, cycle tested washer with a load, all checks good."
We serviced a
KENMORE DISHWASHER
Model 66513273K118
Near Enumclaw, WA 98022
Cejay
Job Details: 04/18/2023
"Installed new upper and lower spray arms, tub seal and upper rack wheels. Preformed service cycle to verify repair."
We serviced a
JENN-AIR COOKTOP
Model JGC9536ADS
Near Eatonville, WA 98328
Cameron M.
Job Details: 04/18/2023
"Customer concern is that center, LF,RF burners not igniting. Found burner caps for center and LF swapped, causing inadequate air fuel mixture resulting in no ignition. Swapped caps. Cleaned burner offices. Cycle tested all checks good. Collected 95 +tax via check"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KF1
Near Eatonville, WA 98328
Cameron M.
Job Details: 04/18/2023
"Customer concern is that dishwasher does not drain. Checked airgap, found debris restricting flow during drain Cycle. Cleared debris. Cycle tested unit, found unit heavily oversuds, customer advised liquid plumber was added to unit to correct draining issue. Cleared suds, advised customer against the use of clog removal products In dishwashers. Tested once more verified pump operation, functional but noisy. Advised new pump to correct noise. Customer declined repair at this time. Collected 95+tax via card payment."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5057LW0
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 04/18/2023
"Customer concern is that washer does not remain balanced during spin cycle, unit walks from location. Customer advised unit produces out of balance condition during spin cycle with bedding. Cycle tested unit 3x with customer provided load of towels and hand towels. Found no mechanical defects at time of service. Advised Customer on proper loading practices to prevent damage to unit. Advised customer on regular cleaning intervals for optimal performance. Also Advised customer on using high quality detergent."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DC2
Near Puyallup, WA 98371
Cejay
Job Details: 04/18/2023
"Customer concern is that washer had show LF error but dose not complete cycle. Pulled error codes.F0E3,F8E1,F0E4,F2E1,F0E3. Checked pressure hose, grinding noise durring cycle test. Found motor bolt seized, stripped head upon trying to remove. Needs new main control for long fill error, rotor and slider for grinding noise. Customer declined repair at time of service."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX500XW2
Near Sachse, TX 75048
Lane
Job Details: 04/18/2023
Customermsttsed washer doesn't work. Performed diagnostics found gearcase locked up. Agitator will haft to be cut out for repair. Splutch kit and belt will be needed for transmission replacement.; ordrng 1 W11454372 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 WPW10553968 (Wash plate) and 1 W10772621 (Screw)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6200EW/A3
Near Dallas, TX 75228
Patrick
Job Details: 04/18/2023
"Customer concern, unit won't start cycle. Found seized idler and broken belt. Replaced from truck stock. Tested unit. All checks good. ; used 1 6602-001655 (Belt), and 1 DC93-00634A (Idler) from stock"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11064972300
Near Dallas, TX 75209
Patrick
Job Details: 04/18/2023
"Customer concern, unit will not start. Confirmed. Found broken belt and faulty wiring to heater. Replaced belt from truck stock, repaired wiring. Tested unit, air test passed yellow. All checks good; used 1 661570V (Belt) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV395ETPAWR/A1
Near Wylie, TX 75098
Lane
Job Details: 04/18/2023
Customer stated ran but didn't heat. Performed diagnostics found faulty wire connection thermal high limit. Repair connection and replaced faulty idler pulley. All functions checked good at time of service. ; used 1 Dc93-00634a (Idler pulley) from stock
We serviced a
MAYTAG RANGE
Model MGC6430BDB
Near Murphy, TX 75094
Lane
Job Details: 04/18/2023
Prepared burner parts and performed multiple function tests. All functions checked good at time of service.
We serviced a
KENMORE DISHWASHER
Model 665.13032K113
Near Tacoma, WA 98405
Cameron M.
Job Details: 04/18/2023
"Installed previously ordered pump and grommet, cycle unit. All checks good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Puyallup, WA 98373
Cameron M.
Job Details: 04/18/2023
"Installed previously ordered drain pump and control board, cycle tested unit. All checks good"
We serviced a
LG DISHWASHER
Model LDT5678SS
Near Puyallup, WA 98375
Cameron M.
Job Details: 04/18/2023
"Installed previously ordered user interface, cycle tested unit, all checks good. Customer declined to retain old part. Collected"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA55A7300AE/US
Near Tacoma, WA 98444
Cejay
Job Details: 04/18/2023
"Customer conern is that washer is producing a noise durring agitation, intermitten issues with the start button and pre washer jet is not operating. Preformed calibration cycle. Pulled error codes. DC,UB,DC,UB,DC,UB,DC. Found child lock on causing ui issue symptoms and water jet issues. Removed washplate and preformed manual componet check of agitation, slight grinding noise coming from gearcase. Needs new washplate and gearcase. Requires auth. Advised customer parts show out of stock and may take time to receive. ; ordrng 1 DC97-19291C (ASSY PULSATOR) and 1 DC97-18439B (ASSY CLUTCH)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45T3400AP/A4
Near Puyallup, WA 98374
Cejay
Job Details: 04/18/2023
Customer concern is that washer is leaking agian. Found inlet valve seeping causing leak. needs new inlet valve aseembly. Requires auth.; ordrng 1 DC97-15459H (VALVE WATER)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW1
Near Lewisville, TX 75057
Lane
Job Details: 04/18/2023
Customer stated dryer doesn't. Preformed diagnostics found faulty heating element. Replaced heater and performed function test after repair. All functions checked checked good at time of service. ; used 1 279838 (Element) from stock
We serviced a
LG DRYER-ELECTRIC
Model DLE5977W
Near Spanaway, WA 98387
Cejay
Job Details: 04/17/2023
"Customer concern is that dryer is making a thumping noise durring operation. Found crack in drum causing noise durring operation. Needs new drum and rear rollers. Advised customer drum is special ordered and will take time to receive. Collected 281.33 via card for drum.; ordrng 1 AJQ75298102 (TUB ASSEMBLY,DRUM) and 2 AGM75510755 (COMMON,PARTS)s"
We serviced a
GE RANGE
Model JB655FK7DS
Near Lewisville, TX 75067
Lane
Job Details: 04/17/2023
Customer stst3d right front burner doesn't work. Performed diagnostics found burner and switch faulty l all other functions checked good at time of service. ; ordrng 1 Wb24x25013 (Switch) and 1 Wb30t10130 (Burner)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A3
Near Irving, TX 75038
Lane
Job Details: 04/17/2023
Customer stated dryer runs but doesn't heat. Preformed diagnostics found faulty hearing element. Replaced heater and performed full function test. All functions checked good at time of service. ; used 1 Dc97-14486a (Heating element) from stock
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Irving, TX 75063
Lane
Job Details: 04/17/2023
Customer stated dishwasher is unresponsive. Performed diagnostics found main board will not communicate with diagnostic tool. Advised replacing main and user control.; ordrng 1 WD21X24901 (Main control) and 1 WD21X31902 (Ui board)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LGR4634EQ3
Near Rowlett, TX 75089
Patrick
Job Details: 04/17/2023
"Customer concern, unit won't heat, very loud while running. Found open gas coil, worn roller, replaced from truck stock. Tested unit, still no heat. Found open thermal fuse. Replaced from truck stock. Tested unit all checks good. Air test passed yellow. ; used 1 279834 (Valve coils), 1 349241T (Rear roller), and 1 WP3392519 (Fuse) from stock"
We serviced a
GE COOKTOP
Model JGP389BEVBB
Near Irving, TX 75063
Lane
Job Details: 04/17/2023
Picked up knobs for reman.; O-emld tckt
We serviced a
ROPER WASHER-TOPLOAD
Model RAS8445KQ0
Near Rowlett, TX 75088
Patrick
Job Details: 04/17/2023
"Replaced clutch, tested unit. All checks good."
We serviced a
LG WASHER-FRONTLOAD
Model WM4000HWA/01
Near Puyallup, WA 98375
Cameron M.
Job Details: 04/17/2023
"Customer concern is that washer makes noise during spin cycle. Cycle tested unit 2x via service mode, pass. Preformed Cycle tested 3x with customer provided load of towels. Found no mechanical defects at time of service. Advised customer on proper loading practices. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW
Near Rockwall, TX 75032
Patrick
Job Details: 04/17/2023
"Customer concern, unit overheats. Found grounded element causing overheating issue. Replaced from truck stock. Tested unit all checks good. ; used 1 279838 (Element) from stock"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW6630HW0
Near Tacoma, WA 98444
Cameron M.
Job Details: 04/17/2023
"Customer concern is that washer leaves clothes wet after spin cycle. Found F0e2(oversuds) f0e5(off balance) f5e2(lock failure) f9e1(long drain) Via service mode. Cycle tested unit with customer provided load of sheet and pillow cases, pass. Tested unit again with consistent load of towels, pass. Advised customer on regular cleaning intervals. Advised customer on proper loading practices. Advised customer on using high quality detergent."
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4027EW0
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 04/17/2023
"Customer concern is that dryer does not start cycle. Found broken belt, causing unit to not start cycle. Needs new belt. Collected payment via card payment. Customer declined to retain old part. ; used 1 661570V ( BELT) from stock"
We serviced a
LG RANGE
Model LRG30357ST
Near Dallas, TX 75206
Patrick
Job Details: 04/17/2023
Replaced knobs. Tested unit. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV50F9A8EVP/A2
Near Plano, TX 75093
Lane
Job Details: 04/17/2023
"Customer stated dryer gives fault code and doesn't heat. Preformed diagnostics found faulty thermistor causing code and rotating components have failed. Replaced idler with thermistor and roller. Performed function test after repair. Customer made aware house vent needs to be cleaned before dryer can be used, confirmed operation of dryer after repair.; used 1 AGM75510755 (Rollrr), 1 Dc32-00007a (Thermistor), and 1 DC93-00634A (Idler) from stock"
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Plano, TX 75093
Lane
Job Details: 04/17/2023
Installed new main noard and harness. Performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
KENMORE DISHWASHER
Model 66513129K701
Near Tacoma, WA 98445
Cejay
Job Details: 04/17/2023
Customer concern is that dederrgent dispenser is broken and buttons are falling off. Found dispenser damaged and unable to close. Also found control panel buttons falling off. Needs new dedergent dispenser and control panel (black). Requires auth.; ordrng 1 WPW10195175 (DISPENSER) and 1 WPW10083050 (PANEL-CNTL)
We serviced a
GE DRYER-ELECTRIC
Model GFD49ERSK0WW
Near Puyallup, WA 98373
Cejay
Job Details: 04/17/2023
Customer concern is that dryer is making a noise durring operation. Found both rear and FL rollers in need of lubrication. Cleaned and lubricated rollers noise still present. Needs new rear support rollers and FL roller. Advised customer parts show out of stock and may take time to receive. Collected 152.05 via card.; ordrng 2 WE20X10154 (SUPPORT DRUM REAR)s and 1 WE03X10016 (ROLLER ASM WHEEL)
We serviced a
WHIRLPOOL DISHWASHER
Model GU2500XTPB7
Near Ruston, WA 98407
Cejay
Job Details: 04/17/2023
Customer concern is that plumber said dishwasher is leaking. Plumber damaged inlet valve connection unable to test dishwasher. Found small hole in non oem drain hose causing leak under corner cabinet. Plumber did not tighen copper water supply causing small leak. Will adress on returm visit. Copper line may need to be replaced for installation of new inlet valve. Left water to dishwasher off. Requires auth.; ordrng 1 8269144A (6' D/W DRAIN HOSE) and 1 WPW10158389 (VALVE-INLT)
We serviced a
SAMSUNG DISHWASHER
Model DMT400RHS/XAA
Near Dallas, TX 75219
Patrick
Job Details: 04/17/2023
"Replaced inlet valve, tested unit. Found additional drip from vent. Must replace.; ordrng 1 DD94-01045A (Vent assy)"
We serviced a
KITCHENAID RANGE
Model KGST307HBS4
Near Dallas, TX 75225
Patrick
Job Details: 04/17/2023
"Customer concern, unit not holding temp correctly. Found unit short cycling. Temp sensor must be replaced. ; ordrng 1 8053344 (Temp sensor)"
We serviced a
WHIRLPOOL RANGE
Model WEE745HOFS2
Near University Place, WA 98466
Cameron M.
Job Details: 04/17/2023
"Installed previously ordered switch membrane, cycle tested unit. All checks good"
We serviced a
BOSCH DISHWASHER
Model SHP865WF5N/11
Near Dallas, TX 75225
Patrick
Job Details: 04/17/2023
Replaced delivery tube assy. Tested unit. All checks good.
We serviced a
SPEED QUEEN WASHER-TOPLOAD
Model AWN632SP116TW01
Near Tacoma, WA 98418
Cejay
Job Details: 04/17/2023
Customer concern is that washer is leaking from the front. Found washer unlevel and leaning forward causing washer to go OOB and for washer not to fill into tub properly. Cycle tested washer with a load all checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45T3200AW/A4
Near Tacoma, WA 98443
Cejay
Job Details: 04/17/2023
Customer concern is that washer is going OOB. Found failed suspension rods causing washer to go OOB. Needs new suspension rods. Advised customer parts show out of stock and may take time to receive. Requires auth.; ordrng 2 DC97-16350T (DAMPER front)s and 2 DC97-16350S (DAMPER rear)s
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED6230HW1
Near Tacoma, WA 98467
Cameron M.
Job Details: 04/17/2023
"Customer concern is that dryer produces noise during operation. Preformed airflow test,failed (red). Found dirty rollers, causing unit to produce noise during operation. Cleaned and lubed rollers. Cycle tested unit. All checks good."
We serviced a
GE DISHWASHER
Model DDT595SGJ0BB
Near Tacoma, WA 98498
Cameron M.
Job Details: 04/17/2023
Customer concern is that dishwasher does not power and start cycle. Found unit powers on but cannot determine door position to start cycle. Also found main control failing to identify model and serial of unit Causing unit to not start cycle. Needs new main control and door switch. Follow up visit scheduled for 4/27 8-12; ordrng 1 WD21X24901 (SERVICE MACHINE CONTROL) and 1 WD21X10490 (DISHWASHER LATCH AND SWITCH ASSEMBLY)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50K8600AW/AA
Near Spanaway, WA 98387
Cameron M.
Job Details: 04/17/2023
"Installed previously ordered inlet valves, cycle tested unit 3x. All checks good. Left failed part with customer as part caused leak."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW1
Near Tacoma, WA 98444
Cejay
Job Details: 04/17/2023
"Customer concern is that sheet is stuck under agitator. Found broken agitator bolt in gearcase causing washer to not be operable. Needs new gearcase, agitator and bolt. Requires auth.; ordrng 1 W11550891 (AGITATOR) and 1 W11393685 (GEARCASE) and 1 W10752187 (SCREW)"
We serviced a
KENMORE DISHWASHER
Model KDTE104ESS3
Near Dallas, TX 75209
John
Job Details: 04/14/2023
Customer concern is upper rack too close to lower rack and upper spray arm is hitting dishes on bottom rack. Advised Customer how to use adjusters and maverick to highest position. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB700BW0
Near Garland, TX 75042
Patrick
Job Details: 04/14/2023
"Customer concern, unit control acting strangely. Must remove power and reapply to start cycle. No drain. Good entry to diag. No drain. No power to drain. No power from control. Must replace control. Customer declines estimate of $536.34."
We serviced a
LG DISHWASHER
Model LDT5678SS
Near Dallas, TX 75287
Lane
Job Details: 04/14/2023
Customer stated dishwasher control panel doesn't work. Replaced control panel and performed multiple function tests after repair. All functions checked good at time of servire.
We serviced a
LG WASHER-FRONTLOAD
Model WM3900HWA
Near Plano, TX 75074
Patrick
Job Details: 04/14/2023
"Customer concern, unit making loud vibration during use. Found control board cover detached and jammed along side tub. Postponed properly. Tested with 6 towels. All checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED6400SW1.
Near Carrollton, TX 75007
Lane
Job Details: 04/14/2023
Customer stated ryer drum doesn't turn. Performed diagnostics found both felt seals need replacing and rear bulkhead is damaged due to drum making contact. Drive motor failed to run several times during testing. ; ordrng 1 8557242 (Rear bulkhead) and 2 280140 (Felt seal)s and 2 WPW10314173 (Roller)s
We serviced a
LG WASHER-TOPLOAD
Model WT1001CW
Near Dallas, TX 75205
John
Job Details: 04/14/2023
Customer concern is washer will not drain. Found drain motor receiving proper voltage but not engaging. Also found shift motor creeking while operating. Stress tested shift motor fails after 3rd time activating. Needs new drain pump and shift motor. ; ordrng 1 5859EA1004P (Drain pump) and 1 4681EA1009C (Shift motor)