We serviced a
LG WASHER-FRONTLOAD
Model WM0642HW
Near Puyallup, WA 98371
Cameron M.
Job Details: 03/23/2022
"Customer concern is that washer produces burning smell during operation. Found failed rear tub support, causing basket to wobble excessively makeing contact with door boot during wash and spin cycles. Needs new tub assembly, rotor, bolt and bellow. Advised customer parts show NLA. AHS TO SUPPLY requires auth .; ordrng 1 3045ER1006E (TUB ASSEMBLY,DRUM(INNER)) and 1 4413ER1003A (ROTOR) and 1 4986ER0001A (BELLOW) and 1 4040FR4051C (BOLT)"
We serviced a
GE DISHWASHER
Model GDF620HMJ0ES
Near Dallas, TX 75212
John
Job Details: 03/23/2022
"Customer concern unit not powering on. Found using NuFi device that no UI is detected. Needs new UI Board.; ordrng 1 WD21X23462 (UI Board), states that autho needed"
We serviced a
GE DRYER-ELECTRIC
Model GTDP490ED0WS
Near Dallas, TX 75229
Patrick
Job Details: 03/23/2022
"Customer concern, unit vibrating during use. Found tape wad stuck on blower wheel. Removed and retested. All checks good"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Spanaway, WA 98387
Cejay
Job Details: 03/23/2022
Previously ordered part was defective. Called authorization dept for back ordered part. NEW advised they will be calling the customer about replacement options
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Dallas, TX 75206
Patrick
Job Details: 03/23/2022
"Customer concern, soap left on dishes after cycle. F7e1, no heat. Good fill, good spray, good dispenser, good diverter, good heater. 120vac from control, checked connector, good. Heater 23ohm from control harness. All values in spec. Motor intermittently produced strange noise. Recommend replace sump assy. ; ordrng 1 W11087376 (Sump assy)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW4
Near Tacoma, WA 98405
Cameron M.
Job Details: 03/23/2022
"Installed previously ordered lid lock and control board. Cycle tested unit 3x, all checks good."
We serviced a
FRIGIDAIRE RANGE
Model FES365ECE
Near Tacoma, WA 98406
Cameron M.
Job Details: 03/23/2022
"Installed previously ordered LF element. Cycle tested unit 3x, all checks good."
We serviced a
GE DISHWASHER
Model ZDT870SPF5SS
Near Dallas, TX 75209
John
Job Details: 03/23/2022
Customer concern unit draining water onto counter top from air gap. Found unit in same condition as previously reported. No plumber had been contacted to replace hose from air gap to disposal. Advise customer that plumber would be necessary to replace hose.
We serviced a
WHIRLPOOL DISHWASHER
Model NMN
Near Dallas, TX 75228
Patrick
Job Details: 03/23/2022
"Door latch ordered and replace latch and strike. Mod/ serial tag missing. Found mounting structure bent out of place. Corrected. Possible this caused door latch to have inconsistent contact, stopping cycle during use. Ran test, all checks good at this time. No further repair possible."
We serviced a
KENMORE WASHER-FRONTLOAD
Model 796.41783.710
Near Forney, TX 75126
Patrick
Job Details: 03/22/2022
"Customer concern, liquid left in fabric softener and bleach compartments after cycle. Dispenser empty on arrival. Cleaned dispenser system. Levelled unit. Tested, all checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6500EV/A3 01
Near Spanaway, WA 98387
Cejay
Job Details: 03/22/2022
Installed previously ordered main control board. Cycle tested unit all checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.6192311
Near Spanaway, WA 98387
Cameron M.
Job Details: 03/22/2022
"Customer concern is that dryer does not power or start cycle. Verified no power condition. Tested voltage supply to unit, good 240v supplied. Verified function of timer,and start switch, All functional. Found open thermal fuse, causing unit to not heat. Needs new thermal fuse. Installed new thermal fuse. Preformed airflow test failed (red). Cycle tested unit, all checks good. Advised customer dryer vent duct needs to be cleaned asap before use resumes to prevent further issues . Also advised customer power receptacle is damaged, a elctrition will be needed for the repair. ; used 1 WP3392519 (FUSE-THRML) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC7AS03
Near Tacoma, WA 98406
Cameron M.
Job Details: 03/22/2022
"Installed previously ordered thermal fuse, cycle tested unit 3x. Preformed temperature checks. In range."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF330ANW/XAA
Near Puyallup, WA 98374
Cameron M.
Job Details: 03/22/2022
"Customer concern is that washer produces error codes mid cycle, and unit not draining. Unable to verify customer concern. Advised customer to monitor and call if issue persists. Also Advised customer to take photo if error code comes back."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE56M9600V/A3
Near Puyallup, WA 98375
Cameron M.
Job Details: 03/22/2022
"Customer concern is that dryer powers but does not start cycle. Found belt switch disengaged, causing unto power but not start cycle. Re-engaged belt. Preformed airflow test, passed (green).Cycle tested unit 3x all checks good."
We serviced a
LG DRYER-ELECTRIC
Model DLEX5680V
Near Puyallup, WA 98375
Cameron M.
Job Details: 03/22/2022
"Customer concern is that dryer powers on, but does not start cycle. Found open thermal fuse. causing unit to power on , but not start cycle. Needs new thermal fuse. Installed new thermal fuse. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. cycle tested unit. All checks good. Preformed airflow test,passed (green). Collected payment via debit card Payment. ; used 1 6931EL3002M (THERMOSTAT) from stock"
We serviced a
GE LAUNDRY CENTER
Model WSM2700TDWWBS44ZZS
Near Dallas, TX 75219
Patrick
Job Details: 03/22/2022
"Customer concern, unit making terrible squeeling during spin. Found worn idler pulley, belt torn, must replace. Found motor noisy. Rec replacement. ; ordrng 1 WH07X10009 (Belt) and 1 WH7X115 (Idler pulley) and 1 WH49X10032 (Motor)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EW
Near Dallas, TX 75211
Patrick
Job Details: 03/22/2022
"Costumer concern, rf burner not heating. Confirmed. Found burned rf infinite sw. Replaced from truck stock. Tested unit. All checks good; used 1 WP3149400 (SWITCH-INF) from stock"
We serviced a
GE RANGE
Model JP3030SJ3SS
Near Dallas, TX 75211
Patrick
Job Details: 03/22/2022
Replaced engender and infinite switch. Tested unit. All checks good
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE9700AYW
Near Murphy, TX 75094
John
Job Details: 03/22/2022
"Installed previously ordered thermostat, thermistor, and thermal fuse. All checks good."
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050UG/AA 03
Near Spanaway, WA 98387
Cejay
Job Details: 03/22/2022
Customer concern is that dishwasher does not turn on.Dishwasher was removed from cabinet prior to service.Checked incoming voltage to junction box. 120v120 volts incoming to main PCB. Voltage check to control panel OK. Also found broken wire to vent fan motor. Needs new vent fan motor and main PCB. Advised customer parts show out of stock and may take time to recive.; ordrng 1 DD82-01337B (SVC ASSY PBA-MAIN) and 1 DD31-00024A (MOTOR BLDC FAN)
We serviced a
LG WASHER-TOPLOAD
Model WT7200CW
Near Gig Harbor, WA 98335
Cejay
Job Details: 03/22/2022
Customer concern is that washer shows 1E error code and did not complete the cycle. found clogged cold water inlet producing 1E error. Cleared clogged water inlet. Cycle tested washer with a load. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11028972890
Near University Place, WA 98466
Cejay
Job Details: 03/22/2022
Installed previously ordered suspension springs and country balance sprinf. Cycle tested unit all checks good
We serviced a
LG DISHWASHER
Model LDS5040STI
Near Puyallup, WA 98374
Cejay
Job Details: 03/22/2022
Customer concern is that dishwasher detergent is not dissolving all the way. Checked spray arms for debris. Water temp going into dishwasher 138?. Cycle tested washer empty and all soaps was dispensed. Advised customer on using high quality detergent and proper loading practices.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 02
Near Spanaway, WA 98387
Cejay
Job Details: 03/22/2022
Installed previously ordered fan motor assembly. Cycle tested unit under a load. All checks good.
We serviced a
GE DISHWASHER
Model GDF640HSM2SS
Near Spanaway, WA 98387
Cameron M.
Job Details: 03/22/2022
"Installed previously ordered diverter assembly kit, cycle tested unit 3x. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance."
We serviced a
KENMORE DRYER-ELECTRIC
Model 417.81122310
Near Dallas, TX 75219
Patrick
Job Details: 03/22/2022
Replaced door lock. Tested unit. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS9
Near Dallas, TX 75214
Patrick
Job Details: 03/22/2022
Replaced control and keypad. Tested unit. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7040DW1
Near Plano, TX 75025
John
Job Details: 03/22/2022
Customer concern washer leaking from back. Found inlet valve seals leaking. Needs new inlet vavle.; ordrng 1 W11220230 (Inlet)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SLYM3
Near Frisco, TX 75035
John
Job Details: 03/22/2022
Installed previously ordered adjusters. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF405ATPASU/A2
Near Frisco, TX 75034
John
Job Details: 03/22/2022
Came to install door lock. Found current door lock functioning properly. Found door hinge sagging causing door to not align properly. Needs new door hinge; ordrng 1 DC61-01576A (Hinge)
We serviced a
GE DRYER-ELECTRIC
Model MEDC400VW0
Near Frisco, TX 75035
John
Job Details: 03/22/2022
"Customer concern dryer not heating. Found open heating element causing not heat. Replaced heating element. All checks good.; used 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTSY2
Near Wylie, TX 75098
John
Job Details: 03/22/2022
"Installed previously ordered spray arms, dish racks and pivot tine. All checks good."
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Dallas, TX 75235
Patrick
Job Details: 03/22/2022
"Customer concern, door falling open. Confirmed. Replaced rh door link. All checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS2
Near Dallas, TX 75205
Patrick
Job Details: 03/22/2022
Replaced sump assy. Tested unit. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS2
Near Dallas, TX 75209
Patrick
Job Details: 03/22/2022
"Customer concern, upper rack track broken. Confirmed. Part preordered and replaced, tested unit all checks good."
We serviced a
LG WASHER-TOPLOAD
Model WT7300CV
Near Garland, TX 75040
John
Job Details: 03/22/2022
Installed previously ordered UI and consol. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSQ9563MQ0
Near Garland, TX 75044
John
Job Details: 03/22/2022
Customer concern unit making loud noise while in spinn. Found transmission grinding loudly. Needs new transmission. Customer declined repair at this time.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45H7000AW/A2 01
Near Spanaway, WA 98387
Cameron M.
Job Details: 03/22/2022
"Installed previously ordered damper assemblies. Cycle tested unit 3x with load,all checks good."
We serviced a
LG DRYER-ELECTRIC
Model DLEX8000V
Near Sunnyvale, TX 75182
Patrick
Job Details: 03/21/2022
"Customer concern, unit not heating. Confirmed. Found blown high limit thermostat causing no heat. Must replace thermosta from truck stock. Replaced tco, tested unit. All checks good. Repeat failure likely due to clogged home vent. Unable to verify. Tester not on van; used 1 6931EL3003D ( THERMOSTAT) from stock"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HC0
Near Spanaway, WA 98387
Cejay
Job Details: 03/21/2022
Customer concern is that washer is leaking. Found two large holes in door seal causing leak during operation. Needs new door seal. Follow up scheduled for 03/29 10-2pm; ordrng 1 W11314648 (bellow)
We serviced a
GE DISHWASHER
Model GDF610PSJ4SS
Near Carrollton, TX 75007
John
Job Details: 03/21/2022
Installed previously ordered UI and Control boards. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW1
Near Forney, TX 75126
Patrick
Job Details: 03/21/2022
"Customer concern, unit leaking during use. Found inlet valve dripping while filling. Must replace inlet valve. ; ordrng 1 W11220230 (Inlet valve)"
We serviced a
SAMSUNG RANGE
Model NX60T8311SG/AA
Near Puyallup, WA 98374
Cejay
Job Details: 03/21/2022
Customer concern is that burner knows keep breaking off. They have tried to replace them but they are either too big or too small. Verified that burners ignite. Found LF gas valve seized. Needs gas valve and 5 knob. Advised customer parts show out of stock and may take time to recive. Requires Auth.; ordrng 1 DG94-03449A (Valve assembly left front.) and 5 DG94-03500A (Knob)s
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED9700SB0
Near Garland, TX 75044
Patrick
Job Details: 03/21/2022
Replaced door switch. Tested unit. Missing lower door catch. Unit operating normally on departure. ; O-emld tckt
We serviced a
SAMSUNG RANGE
Model NE59K3310SS/AA
Near Puyallup, WA 98375
Branden W.
Job Details: 03/21/2022
Installed new board and probe. Cycle tested at 350. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model LAT8624AAE
Near Dallas, TX 75252
John
Job Details: 03/21/2022
"Customer concern unit not spinning. Found transmission failed and drive assembly resting on floor. Needs new transmission, bearing, and seal. AHS to supply discontinued parts.; ordrng 1 6-2097750 (Transmission) and 1 Y200720 (Bearing) and 1 WP6-0A57420 (Seal)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8300SW04
Near Frisco, TX 75035
John
Job Details: 03/21/2022
Customer concern unit not draining. Found using service mode that drain pump is receiving voltage but not draining. Needs new drain pump.; ordrng 1 WPW10730972 (Drain pump)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5100HW0
Near Frisco, TX 75035
John
Job Details: 03/21/2022
Customer concern unit running momentarily and shutting off and won't start for some time. Found motor overheating causing thermal lock out. Needs new motor.; ordrng 1 279787 (Motor)
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWKB0
Near Frisco, TX 75034
John
Job Details: 03/21/2022
Customer concern unit not washing properly and leaking from door. Found spray arms clogged and spraying directly ar door as well as wash motor receiving voltage less than range causing weak wash condition. Needs new upper and lower spray arms as well as pump and motor assy. AHS to supply parts.; ordrng 1 W10428167 (Pump and motor) and 1 WP8268874 (Lower spray arm) and 1 8268829 (Lower spray arm)
We serviced a
KENMORE DISHWASHER
Model 665.13933K010
Near Enumclaw, WA 98022
Branden W.
Job Details: 03/21/2022
Customer concern is that dishwasher leaks intermittently. Found fill port on side of dishwasher loose causing leak. Tightened port. Cycle tested. No other leaks found. All checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM3
Near Edgewood, WA 98372
Cejay
Job Details: 03/21/2022
Installed previously ordered wheel assembly. Verified functionality of wheels all checks good
We serviced a
WHIRLPOOL WALL OVEN
Model RBD245PDB3
Near Garland, TX 75040
Patrick
Job Details: 03/21/2022
Removed control. Left breaker off. ; O-emld tckt
We serviced a
WHIRLPOOL WALL OVEN
Model IBD350DS01
Near Dallas, TX 75248
Patrick
Job Details: 03/21/2022
Replaced upper oven tod tested unit. All checks good
We serviced a
GE DISHWASHER
Model GDF530PGM0WW
Near Edgewood, WA 98372
Cejay
Job Details: 03/21/2022
"Customer concern is that dishwasher will not turn on and a week prior was tripping the breaker. Checked breaker , Voltage check 120v. Diagnostics led rapid flashing. Ge Bluetooth module did not register as plugged into the unit. Needs new control board and user interface. Follow up scheduled for 03/29 8-12pm; ordrng 1 WD21X26182 (CONFIGURED UI CONTROL) and 1 WD21X25732 (CONFIGURED SERVICE MACHINE CONTROL BOARD)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EP/A3 03
Near Tacoma, WA 98408
Cejay
Job Details: 03/21/2022
Customer concern is that dryer is not heating. Voltage check at terminal block 240v. Found open element causing dryer not to heat. Needs new element. Installed new element. Cycle tested dryer all checks good ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DC4
Near Dallas, TX 75244
John
Job Details: 03/21/2022
"Customer concern washer lid not closing and load not starting as well as moving a lot during spin. Found broken lid hinge causing door to not close properly. Also found suspension rods worn. Needs new lid, hinge, and suspension rods.; ordrng 1 W11256781 (Lid) and 1 WP8563965 (Hinge wire left) and 1 W11404293 (Screw) and 1 W11130356 (Suspension rods)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW2
Near Dallas, TX 75229
John
Job Details: 03/21/2022
Installed previously ordered drain hose. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A3 04
Near Bonney Lake, WA 98391
Branden W.
Job Details: 03/21/2022
Installed new element. Vacuumed inside of dryer. Cycle tested. All checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM3370HRA/01
Near Spanaway, WA 98387
Cejay
Job Details: 03/21/2022
"Customer concern is that washer is leaking and shaking Found door seal not seated properly. Repeated door seal, cycle tested washer rinse and spin. No leaks. Cycle tested washer with a load, no vibrations or abnormal movement. Washer working as designed. Advised customer on proper loading practices."
We serviced a
GE DISHWASHER
Model ZBD6880N00SS
Near Dallas, TX 75206
John
Job Details: 03/21/2022
Customer concern dishwasher not starting and dispenser not opening. Found control board r3ci3ving signal from UI. Needs new control board and dispenser.; ordrng 1 WD12X10163 (Dispenser) and 1 WD21X10373 (Control board)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW70HEBW1
Near Dallas, TX 75205
John
Job Details: 03/21/2022
Re-centered units in laundry closet. Customer happy. All good.
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTSS0
Near Dallas, TX 75287
Patrick
Job Details: 03/21/2022
Replaced sump assy. Tested unit. All checks good.
We serviced a
GE RANGE
Model JS968TK4WW
Near Puyallup, WA 98374
Branden W.
Job Details: 03/21/2022
"Customer concern is that when turning on front right burner, there is a glow under glass top. Found shorted element causing spark/glow. Needs new element. ; ordrng 1 WB30T10126 (range 12 radiant sur)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AW/A4
Near Tacoma, WA 98446
Cameron M.
Job Details: 03/18/2022
"Installed previously ordered suspension rods, and gearcase. Cycle tested unit 3x, found checks good."
We serviced a
GE DISHWASHER
Model PDW7880J15SS
Near Frisco, TX 75034
John
Job Details: 03/18/2022
Installed previously ordered hinge links. All checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SAW0
Near Spanaway, WA 98387
Cejay
Job Details: 03/18/2022
Customer concern is that dishwasher controls have to be pressed very hard. Also that lower rack wheels are broken. Found lower rack is missing wheels on front left and right roller assembly. Verified buttons required excessive amount of force to press. Needs new control panel and wheel rack assembly x4 follow up scheduled for 03/24.; ordrng 4 W10195416V (dish rack wheel)s and 1 WPW10475778 (panel-cntl)
We serviced a
LG DISHWASHER
Model LDP6797BD
Near Wylie, TX 75098
Patrick
Job Details: 03/18/2022
"Replaced main control and ui. Tested unit, all checks good"
We serviced a
WHIRLPOOL RANGE
Model WGE745COFS00
Near Princeton, TX 75407
Patrick
Job Details: 03/18/2022
"Replaced light and infinite sw. Evidence of damage to switch and light confirmed. Replaced both. Unit operates but light will not turn on when rf element is not, it will now turn on when other elements are used. Must order rf element to restore full operation. ; ordrng 1 W11517959 (Rf element)"
We serviced a
GE DISHWASHER
Model ZBD6880N20SS
Near Frisco, TX 75034
John
Job Details: 03/18/2022
"Came to install control board and mey pad. During disassembly found multiple water leaks from dispenser and vent. Severe water damage to blower and door insulation. Also found slide end caps dry rotted and cracked. Needs new vent cover, dispenser, dispenser bracket, blower, door screws, and slide caps.; ordrng 1 WD12X10127 (Vent cover) and 1 WD12X10163 (Dispenser) and 1 WD01X10207 (Dispenser Bracket) and 1 WD26X10056 (Blower) and 6 WR01X10380 (Screw)s and 2 WD12X10184 (Slide caps)s"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9200SQA12
Near Frisco, TX 75033
John
Job Details: 03/18/2022
Installed previously ordered drain pump. All checks good.
We serviced a
LG DRYER-ELECTRIC
Model DLE3170W
Near Roy, WA 98580
Cameron M.
Job Details: 03/18/2022
"Customer concern is that dryer does not heat. Checked supply voltage to unit, unit only receiving 120v. Due to tripped breaker ,causing unit to not receive required 240v and not allowing unit to heat. Reset breaker preformed temperature checks, in range. Unit operating as designed."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11068722700
Near Tacoma, WA 98408
Cejay
Job Details: 03/18/2022
Customer concern is that dryer is making a squealing noise during operation and takes multiple cycles to dry Preformed airflow test failed (red) found failed idler pully causing noise during operation. Needs new idler pully. Vacuumed excess lint from dryer. Cleaned and lubed all four support rollers. Installed new idler pully. Cycle tested unit all checks good. Advised customer dryer duct needs service. Customer signed airflow acknowledgement.; used 1 W10837240 (BRACKET) from stock
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW2
Near Tacoma, WA 98404
Cejay
Job Details: 03/18/2022
"Customer concern is that washer does not complete cycle. Pulled errors via service mode F9E1, F0E4, F0E3Evacuated water from tub, found seized drain pump causing washer not to drain needs new drain pump. Follow up scheduled for 03/24 8-12; ordrng 1 W10876600 (drain pump)"
We serviced a
KENMORE DISHWASHER
Model 66513742K603
Near DuPont, WA 98327
Cejay
Job Details: 03/18/2022
Customer concern is that dishwasher is not turning on. Continuity checks on thermal fuse and door switch good. Visual checks on harness connections good. Console still unresponsive. Needs new console panel and main control board. Advised customer parts show out of stock and may take time to recive. Requires Auth.; ordrng 1 WPW10243210 (panel-cntl) and 1 WPW10285179 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model GHW9150PW0
Near Frisco, TX 75034
John
Job Details: 03/18/2022
"Customer concern washer making loud noise while spinning. Found play between basket and tub causing loud noise during spin. Needs new rear tub assy., tub seal, and basket. AHS to supply NLA and out of stock parts.; ordrng 1 W10772617 (Rear tub) and 1 W10772617 (Tub seal) and 1 8182232 (Basket)"
We serviced a
HOTPOINT WASHER-TOPLOAD
Model VVSR1070B3WW
Near McKinney, TX 75069
Patrick
Job Details: 03/18/2022
"Customer concern, unit does not spin. Found heavily worn drive mechanism and bearing assy. Must perform total rebuild to solve issue. Parts listed as NLA.AHS must supply parts. ; ordrng 1 WH38X10002 (Transmission and brake assy) and 1 WH17X101 (Supports assy) and 2 WH16X544 (Rear suspension rod)s and 2 WH16X543 (Front suspension)s and 1 WH1X2026 (Belt) and 1 WH20X10063 (Motor) and 1 WH45X10027 (Hub) and 1 WH02X10383 (Tub seal) and 1 WH49X10042 (Coupling) and 1 WH2X1197 (Tub bearing) and 1 WH02X10265 (Split ring) and 1 WH2X1199 (Washer) and 1 WH2X1193 (Nut)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5640XW0
Near Coppell, TX 75019
John
Job Details: 03/18/2022
Customer concern washer making clicking noise and not spinning. Found actuator clicking and not engaging until manually being pushed into place. Replaced actuator. Spins good now!!!!! All checks good.; used 1 WPW10006355 ( ACTUATOR) from stock
We serviced a
LG DRYER-ELECTRIC
Model DLEX3001W
Near Plano, TX 75074
Patrick
Job Details: 03/18/2022
Replaced drum. Tested unit. All checks good
We serviced a
GE DISHWASHER
Model GLD4260L00SS
Near Rockwall, TX 75087
Patrick
Job Details: 03/18/2022
"Customer concern not draining, poor wash results. Good fill, good spray, good drain. No high loop in drain, likely backfilling from disposer. Corrected drain loop. Good fill, good spray, motor loud but recently replaced, good heater, good drain."
We serviced a
LG DRYER-ELECTRIC
Model DLEX3360W
Near Spanaway, WA 98387
Cameron M.
Job Details: 03/18/2022
"Customer concern is that dryer intermittently trips breaker at different points of dry cycles, after moving unit 2ft. Inspected terminal block for loose connections, none. Preformed amp draw of unit , unit drew 29.38 amps , then unit tripped breaker. Tested ohms at heater high.tested centrifugal switch intermittently sticks . Tested amp draw of motor at main control board. 35.38 amps then trips breaker. Needs new belt and motor."
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5500FW1
Near Lakewood, WA 98499
Cejay
Job Details: 03/18/2022
"Customer concern is that washer won't start and shows error F1E3. Pulled error codes via service mode. F3E1,F6E3,F5E4,F8E3 cleared errors. Visually inspected pressure hose and all harness connections. Ran diagnostics cycle. Found seized drain pump causing unit not to drain. Needs new drain pump. Installed new drain pump. Cycle tested unit all checks good.; used 1 WPW10605427 (PUMP-WATER) from stock"
We serviced a
KITCHENAID COOKTOP
Model KECD807XBL01
Near Puyallup, WA 98374
Cameron M.
Job Details: 03/18/2022
Installed previously ordered infinite switches and LF element. Cycle tested unit. All checks good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAS4
Near Forney, TX 75126
Patrick
Job Details: 03/18/2022
"Customer concern unit not drying. Attempted to enter svc cycle and control became unresponsive. Cycled power to unit. Control began responding then died again. Found control loose in mount reinstalled. Entered diag. F8e2 drain motor f7e1 no heat f6e6 cool water. Good fill, good spray, good dispenser, good 125vac to heater, tco good, no heat. Heater open must replace heater and control to correct issue. ; ordrng 1 W10804120 (Control) and 1 W10518394 (Heater)"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 796.41783.710
Near Forney, TX 75126
Patrick
Job Details: 03/18/2022
"Customer concern, liquid left in fabric softener and bleach compartments after cycle. Dispenser empty on arrival. Cleaned dispenser system. Levelled unit. Tested. All checks good"
We serviced a
OTHER RANGE
Model JGP940SEK2SS
Near Rowlett, TX 75088
Patrick
Job Details: 03/18/2022
Replaced switch harness and burner cap. Tested unit. All checks good
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FFLE4033QW0
Near Dallas, TX 75212
John
Job Details: 03/18/2022
Customer concern lid locked and machine won't start. Found lid lock receiving voltage in range. Needs new lid lock.; ordrng 1 137353302 (Lid lock)
We serviced a
GE DISHWASHER
Model GDF620HMJ0ES
Near Dallas, TX 75212
John
Job Details: 03/18/2022
Customer concern dishwasher not powering on. Was unable to diagnose or uninstall toe kick due to approx. 1/2' drop from tile and large glob of grout pushing against kick panel. See photos.; O-emld tckt
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AW /A211
Near Rockwall, TX 75032
Patrick
Job Details: 03/17/2022
"Customer concern, unit not starting. Error code 3c2 motor, DC door lock ddc door lock. Must replace inverter board and door lock to correct issue. ; ordrng 1 DC92-01531C (Inverter board) and 1 DC64-00519D (Door lock)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW0
Near Tacoma, WA 98445
Cejay
Job Details: 03/17/2022
Customer concern is that washer is making a squealing noise during operation. No stored errors. Found worn drive pully causing belt to slip.Needs new drive pully. Installed new drive pully ran high speed spin diagnostic test to verify belt no longer slipped. Advised customer on proper loading practices.; used 1 W10721967 (CAM) from stock
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45H7000AW/A2 01
Near Spanaway, WA 98387
Cameron M.
Job Details: 03/17/2022
"Customer concern is that washer goes out of balance and continues to attempt to balance load. Found ue (unbalanced) via service mode. Cycle tested unit with customer provided load of towels. Unit failed to adequately achieve high speed spin, redistributed load of towels. Tested again . Repeated operations 3x more. Unit unable to balance load. Removed towels same result. Found unit has worn suspension rods, causing unit to not achieve high speed spin. Needs new suspension rods. Follow up visit scheduled for 3/22 8-12; ordrng 4 DC97-16350E (ASSY DAMPER)s"
We serviced a
GE WASHER-FRONTLOAD
Model NOTAVAILABLE
Near Frisco, TX 75034
John
Job Details: 03/17/2022
Customer concern washer not powering on. Found tripped breaker. Reset breaker. Cycle tested unit all checks good. Unit functioning as designed.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
KENMORE DISHWASHER
Model 665.13463K902
Near Frisco, TX 75033
John
Job Details: 03/17/2022
"Customer concern dishwasher not cleaning upper rack. Found mid spray arm assy. Loose and leaking water from underneath spray arm. Needs new manifold, spray arm seal, spray arm, spray arm retainer, and both screws.; ordrng 1 WPW10258149 (Mid spray manifold) and 1 WP8268433 (Model spray arm seal) and 1 WP8535083 (Mid spray arm) and 1 WP3385159 (Mid spray arm retainer) and 1 WP3400919 (Screw) and 1 WPW10349488 (Screw)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM3
Near Frisco, TX 75035
John
Job Details: 03/17/2022
Installed previously ordered sump assy. All checks good
We serviced a
GE RANGE
Model JB258RM1SS
Near Princeton, TX 75407
John
Job Details: 03/17/2022
Installed previously ordered infinite switch. All checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8410SW0
Near Puyallup, WA 98373
Cejay
Job Details: 03/17/2022
Customer concern is that dryer continued to run after cycle was finished. No stored error codes. Possible cause is stuck motor relay on controll board. Needs new controll board. SHS to supply. SHS ships directly.; O-emld tckt
We serviced a
KENMORE DISHWASHER
Model 665.13832K600
Near Graham, WA 98338
Cameron M.
Job Details: 03/17/2022
"Customer concern is that dishwasher does not run cycle, only flashes clean light. Found unit unable to be accessed fully do to trim across kick panel. On arrival found clean light flashes 7 times (water heating fault), causing unit to not run cycle and flash clean led .Also found worn door seal, causing water to leak during operation. Found open heating element, causing unit to not heat and trigger clean light to flash. Needs new element and door seal. Follow up visit scheduled for 3/28 8-12 Advised customer unit will need to be made accessible for return visit. ; ordrng 1 W10518394 (heater) and 1 W10542314 (door seal)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4900BW0
Near Orting, WA 98360
Cameron M.
Job Details: 03/17/2022
"Customer concern is that washer will not spin or agitate, unit will start cycle fill then nothing, Customer says in drain and spin unit drained then no movement. Cycle tested unit via service mode, found seized gearcase, causing unit to not spin. Needs new hub,gearcase, drive pulley, and belt. Customer declined repair due to cost vs replacement. Collected trip fee via card Payment."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50M7450AW/A4 51
Near Pacific, WA 98047
Cejay
Job Details: 03/17/2022
"Customer concern is that washer shows UB error code.Verified functionality of suspension rods. Cycle tested washer. Washer working as designed, all checks good."
We serviced a
KENMORE RANGE
Model 79093003311
Near Bonney Lake, WA 98391
Cejay
Job Details: 03/17/2022
"Customer concern is that FL burner on stove takes a long time to heat up. Visually inspected burner receptical, no signs of damage. Tempeture tests on both large burners show 900+ degrees under 60 seconds. Possible FL burner was not inserted properly into receptical. Found infinite incorrect switch installed. In FL burner. Installed new infinite switch. Tested burner all check good.; used 1 330031 (RECEPTABLE ASSY), and 1 316436001 ( INFINITE SWITCH, LARGE ELEME) from stock"