Service History 48 - RPS Appliance Repair

We serviced a

LG DISHWASHER

Model LDF8072ST

Near Dallas, TX 75214

Patrick

Job Details: 04/10/2023

"Replaced motor, tested unit. All checks good at this time."

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50T5300AC/ US 01

Near Dallas, TX 75211

Patrick

Job Details: 04/10/2023

Replaced inlet valve and dampers. Tested unit. All checks good.

We serviced a

SAMSUNG RANGE

Model NX58H5600SS/AA 03

Near Tacoma, WA 98498

Branden W.

Job Details: 04/10/2023

"Customer concern is that range trips breaker. Unit unplugged upon arrival. Plugged unit in. Cycle tested burners, bake and broil. All operating. Took rear control panel off and found Roach infestation in boards. Left unit unplugged. Advise that an exterminator is needed. Also advised infestation is not covered."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV40J3000EW/A2 02

Near Spanaway, WA 98387

Branden W.

Job Details: 04/10/2023

"Customer concern is dryer takes multiple cycles to dry. Cycle tested temperatures, in range. Performed airflow test, failed. Cleaned lint trap. Tested again, fails. Dryer operating as designed. No mechanical failures. Dryer duct needs to be cleaned to restore proper airflow. Advised customer."

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Dallas, TX 75205

Lane

Job Details: 04/07/2023

Customer stated dishwasher leaked water after repair. Preformed diagnostics found mo current leaks or any signs of water leaking. All functions checked good at time of service. Having customer pay closer attention to variables if leak returns.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDC200XW1

Near Plano, TX 75075

John

Job Details: 04/07/2023

"Customer concern is dryer shuts off randomly and taking too long to dry. Found burnt plug caused by loose connection in outlet, causing unit to shut off, as well as crushed vent hose. Ran vent check, fails red. Advised Customer that an electrician will be necessary to replace outlet and vents need to be cleaned as well as vent hose replaced. All other checks good."

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.20022014

Near Carrollton, TX 75007

John

Job Details: 04/07/2023

"Customer concern is washer making a squeeling noise during agitate. Tested unit, confirmed noise. Found worn belt and almost striped clutch caused by actuator not fully engaging. Needs new belt, cam assy, and actuator.; ordrng 1 W10913953 (Actuator) and 1 WPW10006384 (Belt), used 1 W10721967 (CAM) from stock"

We serviced a

LG DRYER-ELECTRIC

Model DLE4970W

Near Dallas, TX 75218

John

Job Details: 04/07/2023

Customer concern is dryer will not power on. Found burnt prong on power cord causing unit to not power on unless plug is removed from outlet approximately 1/4'. Advised Customer that an electrician will be necessary to replace outlet.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8127LC0

Near Rockwall, TX 75087

Patrick

Job Details: 04/07/2023

Replaced sensor. Tested unit. All checks good

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5105HW1

Near Rockwall, TX 75087

Patrick

Job Details: 04/07/2023

Replaced drain pump and control board. Tested unit. All checks good

We serviced a

GE DISHWASHER

Model GDT535PSJ2SS

Near Dallas, TX 75206

Patrick

Job Details: 04/07/2023

"Customer concern, unit keypad inop. Confirmed. Must replace ui; ordrng 1 WD21X31910 (Ui configured)"

We serviced a

LG WASHER-FRONTLOAD

Model WT5070CW

Near Dallas, TX 75238

Lane

Job Details: 04/07/2023

Customer stated washer hets out of balance on small loads. Performed full diagnostics with load. Instructed customer on load size and sorting. No failures were found during test.

We serviced a

KENMORE RANGE

Model 79072409014

Near Tacoma, WA 98405

Cejay

Job Details: 04/07/2023

Customer concern is front burners do not ignite. Found failed ignitor switch causing fron burns not to ignite. Needs new ignitor switches. Follow up scheduled for 04/14 1-5pm; ordrng 1 316580611 (HARNESS-IGNITOR)

We serviced a

KITCHENAID DISHWASHER

Model KUDE70FVPA3

Near University Place, WA 98467

Cejay

Job Details: 04/07/2023

"Installed previously ordered inlet valve, clip and positioner. Cleaned airgap of debris. Cycle tested dishwasher all checks good. Left failed inlet valve with customer."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model GEW9200LW1

Near Dallas, TX 75206

Patrick

Job Details: 04/07/2023

"Customer concern, unit not heating. Confirmed. Passed air test yellow. Found open element. Replaced from truck stock. Tested unit. All checks good. ; used 1 WP3387747 (Element) from stock"

We serviced a

FRIGIDAIRE RANGE

Model FES365ECE

Near Puyallup, WA 98374

Cameron M.

Job Details: 04/07/2023

"Installed previously ordered door switch, cycle tested unit, all checks good"

We serviced a

KENMORE WASHER-FRONTLOAD

Model 79640272900

Near Dallas, TX 75228

Patrick

Job Details: 04/07/2023

Replaced noise filter. Tested unit. All checks good.

We serviced a

KENMORE DRYER-ELECTRIC

Model 11065132411

Near Mesquite, TX 75150

Patrick

Job Details: 04/07/2023

"Customer concern, unit not spinning, not drying clothes. Found torn belt. Replaced from truck stock. Good motor, good heat. All checks good; used 1 341241 (Drive belt) from stock"

We serviced a

KENMORE WASHER-TOPLOAD

Model 11020222511

Near Spanaway, WA 98387

Cameron M.

Job Details: 04/07/2023

"Installed previously ordered main board. Preformed ohms reading of drain pump, failed out of range. Needs new drain pump. Installed new drain pump. Cycle tested unit 3x, all checks good. Advised customer on regular cleaning intervals for optimal performance."

We serviced a

KENMORE DISHWASHER

Model 665.13032K113

Near Tacoma, WA 98405

Cameron M.

Job Details: 04/07/2023

"Customer concern is that dishwasher produces grinding noise during operation. Cycle tested unit .Found stripped drain pump. Causing grinding noise during drain Cycle. Needs new drain pump. Installed new drain pump. Cycle tested unit found dead spot in wash pump, causing unit to not wash properly. Needs new wash pump and grommet. Follow up visit scheduled for 4/18 8-12; ordrng 1 WPW10538166 (GROMMET) and 1 W11032770 (MOTOR-PUMP), used 1 WPW10348269 (PUMP-DRAIN) from stock"

We serviced a

MAYTAG RANGE

Model MGC6430BDB

Near Murphy, TX 75094

Lane

Job Details: 04/07/2023

Customer stated right front burner continuously trys to ignite unless turned on. Other burners won't light some times. Burner switches and spark module need replacing. Attempted to disassemble unit to find burner screea are sized. All orifice holders with new hardware need to be replaced with module and burner switches. Ignitors also need replacing. ; ordrng 10 WP3368921 (Screw)s and 1 WP74007696 (Burner switches) and 2 WP7527P028-60 (Orifice holder)s and 1 WP7527P023-60 (Orifice holder) and 1 WP7527P026-60 (Orifice holder) and 1 WP7431P064-60 (Spark module)

We serviced a

LG REFRIGERATOR

Model LSXS26366S/10

Near Sachse, TX 75048

Lane

Job Details: 04/07/2023

Installed new ice maker and performed multiple cycle and fill tests after repair. All functions checked good at time of service.

We serviced a

SAMSUNG RANGE

Model NX60A6311SS/AA

Near Tacoma, WA 98466

Cameron M.

Job Details: 04/07/2023

"Installed previously ordered drain pump and touch pad. Cycle tested unit, all checks good"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Lakewood, WA 98498

Cejay

Job Details: 04/07/2023

"Installed previously ordered AHS supplied pump and motor, clip, and main control. Cycle tested dishwasher no leaks all checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM3

Near Puyallup, WA 98373

Cameron M.

Job Details: 04/07/2023

"Customer concern is that dishwasher does not draining, not drying found F8e1 f8e2 via service mode. Cycle tested unit, found drain pump intermittently failed to complete drain Cycle leaving water in bottom of tub. Also found main control failing to send voltage to drain pump ,causing unit to not drain. Needs new drain pump and control. Follow up visit scheduled for 4/18 8-12; ordrng 1 W10804115 (CNTRL-ELEC) and 1 W10876537 (PUMP-DRAIN)"

We serviced a

GE DISHWASHER

Model GDT530PSD4SS

Near Puyallup, WA 98374

Cameron M.

Job Details: 04/07/2023

"Customer concern is that dishwasher doesn't heat. Preformed inspection of heating components. Found stuck flood switch, causing unit to not heat. Installed new flood switch, cycle tested unit. All checks good. Customer declined to retain old part. Collected payment via card. ; used 1 WD21X10519 (SWITCH FLOOD) from stock"

We serviced a

FRIGIDAIRE RANGE

Model GCRG3038AFB

Near Puyallup, WA 98375

Cameron M.

Job Details: 04/07/2023

"Customer concern is that range display missing segments. Found segments of display missing, causing inability to adequately determine time and temperatures. Needs new main board and overlay. Installed new control and overlay. Cycle tested, all checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Lakewood, WA 98498

Cejay

Job Details: 04/07/2023

"Customer concern is that washer will run for 25 minutes thens stops and clean light flashes. Pulled error codes 8-4,10-2, found water in leak tray. Dishwasher is backflowing during cycle. Advised customer plumber is needed."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4800BQ1

Near Lakewood, WA 98498

Cejay

Job Details: 04/07/2023

Customer concern is that washer is making a banging noise. No stored error codes. Found failed suspension rods causing washer to go OOB. Needs new suspension rods. Follow up schheduled for 04/14 10-2pm; ordrng 1 W10780045 (SUSPENSION)

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW3505FW1

Near Lakewood, WA 98498

Cejay

Job Details: 04/07/2023

"Customer concern is that washer is F9E1 error. Upon plugging in unit F3E1 error. Pulled error codes. F3E1,F9E1,F6E3,F3E1. Unit failed to drain. Found cl9g in drain filter. Cleared clog. Prefor,ed service cycle all checks good."

We serviced a

LG DISHWASHER

Model LDP6810BD

Near Puyallup, WA 98375

Cejay

Job Details: 04/07/2023

"Customer concern is that dishwasher is producing a noise an hour and a half into the cycle and has recently had wash motor and spray arms replaced. Could not replicate noise, noise is possibly coming from vent fan motor, vent cover is warped, possile that vent fan motor after a long hot cycle is also warped prdoucing noise. Needs new fan motor, seal and cover. Follow up scheduled for 04/14 8-12; ordrng 1 MCK68785601 (COVER,BLOWER) and 1 MDS65210501 (GASKET) and 1 ABT73009401 (CASING ASSEMBLY)"

We serviced a

GE WASHER-FRONTLOAD

Model GFW550SSN1WW

Near Dallas, TX 75218

John

Job Details: 04/07/2023

Installed new vent damper. All checks good.

We serviced a

FRIGIDAIRE DISHWASHER

Model TH32865635

Near Dallas, TX 75219

John

Job Details: 04/07/2023

"Customer concern is DW not draining. Foundunit over filled with water upon arrival. Activated drain pump and found sink above disposal filling with water from DW due to clogged disposal. Cleared debris out of disposal and tested unit. Unit now fills, washes, and drains properly. All checks good."

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.21102012

Near Grand Prairie, TX 75051

John

Job Details: 04/07/2023

"Customer concern is washer not finishing spin cycle. Found drain pump draining slowly and stopping before unit is drained fully and then unit tries to spin. Also found shift actuator doesn't shift properly, fails intermittently and tub ring is broken to pieces. Needs new actuator, drain pump, and tub ring.; ordrng 1 WPW10276397 (drain pump assy) and 1 WPW10215108 (Tub ring) and 1 WPW10006355 (Actuator)"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30FXSS5

Near Plano, TX 75093

John

Job Details: 04/07/2023

Installed new wheels. All checks good.

We serviced a

LG WASHER-FRONTLOAD

Model WM2688HNM

Near Plano, TX 75093

Lane

Job Details: 04/07/2023

Customer stated washer makes abnormal noise and started smoking. Performed diagnostics foumd wash tub assembly needs to be rebuilt. Spin basket rubbing on door seal causing burnt rubber smell. Wash tub with seal and spin basket need replacingL door seal was damaged when spin basket bearings failed. ; ordrng 1 AJQ73413811 (Rear tub) and 1 4986ER0004C (Door boot) and 1 3045ER1017L (Spin basket) and 1 4036ER4001B (Tub gasket)

We serviced a

GE DISHWASHER

Model GDF510PSR0SS

Near Plano, TX 75093

Lane

Job Details: 04/07/2023

Part received doest fit this dishwasher. Reordering correct part.; ordrng 1 WD21X31740 (Control board)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Plano, TX 75093

Lane

Job Details: 04/06/2023

Installed new control. Performed function test after repair. Wash pump is still not functioning .sump assembly needs to be replaced to correct current issue.; ordrng 1 W11087376 (Sump assembly)

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED72HEDW0

Near Dallas, TX 75225

John

Job Details: 04/06/2023

Customer concern is dryer making high pitched squeel. Found rear felt seal warn through allowing drum to rub rear bulk head causing noise. Needs new felt seal.; ordrng 1 280114 (Rear felt seal)

We serviced a

SPEED QUEEN DRYER-ELECTRIC

Model ADE4BRGS176TW01

Near Puyallup, WA 98375

Cejay

Job Details: 04/06/2023

"Customer concern is that dryer intermittenly makes a clunking noise at start up.preformed airflow test pass. Inspection of belt, idler and support wheels shows no signs of excessive wear or damage. Preformed contecutive start ups, Could not replicate noise at time of service. No mechanical or component failures at time of service."

We serviced a

GE DRYER-ELECTRIC

Model DBXR463EG7WW

Near Heartland, TX 75126

Patrick

Job Details: 04/06/2023

"Customer concern, unit makes loud noise during use, damages clothing. Confirmed failure of upper bearing caused significant damage to bearing holder and unit front panel. Must replace. ; ordrng 1 WE49X22295 (Front panel) and 1 WE3M26 (Bearing mount) and 2 WE1M504 (Bearing white)s and 2 WE1M1067 (Bearing green)s"

We serviced a

KENMORE DISHWASHER

Model KDTE104ESS3

Near Dallas, TX 75209

John

Job Details: 04/06/2023

"Came to install new adjuster. Found replacement adjuster is generic, not OEM, and there is not enough space between mounting stud and adjuster to allow it to slide onto rail. Must have OEM adjuster.; ordrng 1 WPW10546503 (Adjuster)"

We serviced a

SAMSUNG DISHWASHER

Model DMT400RHS/XAA

Near Dallas, TX 75219

John

Job Details: 04/06/2023

"Customer concern is DW leaking inside unit. Upon arrival found unit giving code for leak sensor activated. Found case break and flow meter union leaking into leak tray as well as inlet not fully closing. Needs new case break, flow meter, and inlet valve.; ordrng 1 DD94-01005A (Case Break) and 1 DD94-01006A (Flow meter) and 1 DD62-00084A (Inlet valve) and 1 DD67-00052A (Hose)"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED75HEFW0

Near Dallas, TX 75225

Patrick

Job Details: 04/06/2023

"Replaced inner door, belt, idler came damaged, used from truck stock. ; used 1 W10837240 (Idler) from stock"

We serviced a

SPEED QUEEN WASHER-TOPLOAD

Model AWN632SP116TW01

Near Puyallup, WA 98375

Cejay

Job Details: 04/06/2023

"Customer concern is that washer is leaking from underneath. No active leak found, could not replicate leak. Water stains on inside left of rear panel below inlet valves consistant with water stains on floor left side of machine. Needs new inlet valve fo intermitten leak issue. Follow up scheduled for 04/14 8 -12 pm; ordrng 1 203741 (VALVE,MIXING)"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50R5200AW/US

Near Garland, TX 75042

Lane

Job Details: 04/06/2023

Replaced clutch motor and performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45N3050AW/A4

Near Garland, TX 75040

Lane

Job Details: 04/06/2023

Customer stated washer will not drain and won't fill. Performed diagnostics found impeller broken off pump. All other functions checked good. Advised customer on disinfecting water.; ordrng 1 DC31-00187A (Drain pump)

We serviced a

WHIRLPOOL RANGE

Model WFE535SOJZ0

Near Dallas, TX 75208

Patrick

Job Details: 04/06/2023

"Customer concern, lf and rr burned not heating. Upon inspection, found active roach infestation. Unable to complete repair."

We serviced a

LG RANGE

Model LRE30755ST

Near Dallas, TX 75218

Lane

Job Details: 04/06/2023

Customer stated cooktop won't turn off . Performed diagnostics found panel with user control and power Baird need to be replaced. Range is non usable in this condition. Customer tstsed other functions worked prior to current failure.; ordrng 1 6871W1N010A (Controller) and 1 6871W1N011A (Microwave Power Control Board) and 1 383EW1N006H (Control panel assembly)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WES325FDAM04

Near Garland, TX 75041

Lane

Job Details: 04/06/2023

Customer stated ice maker leaks and stopped producing ice. Performed diagnostics found faulty ice maker. Replaced ice maker and performed cycle and fill test. All functions checked good at time of service. ; used 1 WPW10300022 (ICEMAKER) from stock

We serviced a

GE WALL OVEN

Model JGRP20SEN2SS

Near Dallas, TX 75203

John

Job Details: 04/06/2023

"Customer concern is oven bake burner not heating and door not lining up after tech from a other company serviced unit. Customer stated that previous tech never came back to repair unit and left door crooked. Found control board not supplying any voltage to bake igniter, broil burner working properly. Found left hinge bent causing door to not close straight. Needs new hinges and control board.; ordrng 1 WB27X27461 (Control board) and 1 WB27T10587 (Face plate graphics) and 1 WB10T10060 (Hinge right) and 1 WB10T10061 (Hinge left)"

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050UG/AA 03

Near Puyallup, WA 98375

Cejay

Job Details: 04/06/2023

Customer concern is that dishwasher is filling with water but is not washing the dishes. Preformed diagnostic cycle all functions operational. No stored error codes. Cycle tested dishwasher confirmed spray arms are rotating and are free of clogs. Stress tested wash motor good. Stress test drain pump good. No me hanical or componet failures at time of service.

We serviced a

KENMORE DISHWASHER

Model 66516819990

Near Tacoma, WA 98445

Cejay

Job Details: 04/06/2023

"Customer concern is that dishwasher is leaking from bottom right corner. Cycle tested dishwasher, could not replicate leak. Possible over suds condition. Advised customer on using high quality dedegent. No mechanical or component failures at time of service."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5000AW/A2

Near Tacoma, WA 98445

Cejay

Job Details: 04/06/2023

"Customer concern is that washer is not completeing cycle and fills with water. Found hot and cold supply lines reversed. Pulled error codes. 0E repeating. Corrected water supply lines, inspected presure hose for blockages, presure sensor test good. Manual activaton of components good. Cycle tested washer, unit did not cutoff water supply durring final spin. Cold valve ohms 0.981k. Found stuck water vale causing 0E error. Needs new cold inlet valve. Customer declined repair at time of service."

We serviced a

LG WASHER-FRONTLOAD

Model WM3470HVA

Near Bonney Lake, WA 98391

Cejay

Job Details: 04/06/2023

"Customer concern is that washer is shaking violently. Cycle tested washer empty normal operation. Cycle tested washer with a load normal operation, verified with customer. Advised customer on proper loading practices. All checks good. No mechanial or component failures at time of service."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5000EW/A3 01

Near Graham, WA 98338

Cejay

Job Details: 04/06/2023

"Customer concern is that dryer is making a noise, drum is not spinning and shuts down shortly after starting a cycle. Preformed airflow test failed (yellow) crushed vent causing poor airflow. Found both front supports failed. Failed idler braket, failed LR support, and worn belt. Installed new LR support and shaft, both front supports and shafts, cleaned and lubricated RR support. InstLled new idler braket and belt. Cycle tested dryer all checks good.; used 3 DC97-16782A (DRUM ROLLER), 1 6602-001655 (BELT), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"

We serviced a

AMANA RANGE

Model AER5830VAW1

Near Tacoma, WA 98409

Cameron M.

Job Details: 04/06/2023

"Installed previously ordered control board. Cycle tested unit, all checks good"

We serviced a

WHIRLPOOL RANGE

Model WEE745HOFS2

Near University Place, WA 98466

Cameron M.

Job Details: 04/06/2023

"Customer concern is that oven does not turn off when in bake setting. Cycle tested unit 5x in bake and broil, found touch pad not responsive to key strikes of cancel button ,causing oven to remain on continuously until breaker is turned off. Needs new touch pad. Follow up visit scheduled for 4/17 8-12; ordrng 1 W10728532 (SWTCH-MEMB)"

We serviced a

WHIRLPOOL RANGE

Model RF368LXPS0

Near Tacoma, WA 98407

Cameron M.

Job Details: 04/06/2023

"Customer concern is that oven does not heat, takes 10-12 minutes to reach set temperature and has to be watched to prevent burning food. Preformed temperature checks on unit utilizing mechanical and electrical temp probe,in range. Unable to duplicate customer concern. Advised customer on differences between surface and soaking temperatures."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW3

Near Tacoma, WA 98405

Cameron M.

Job Details: 04/06/2023

"Customer concern is that washer does not start and complete cycle. F5e1(lid switch fault) f6e1(com error between ui and acu) f0e3(overloaded). Attempted cycle test of unit , found faulty lid lock causing unit to not start cycle. Also found unit power down after second attempt to test unit. Causing unit to loose power. Preformed ui test,failed ui lost power x3 attempts. Found main board intermittently failed to send voltage to ui. Causing unit to not power Needs new main acu,ui and lid lock. Requires authorization. ; ordrng 1 W11400681 (CNTRL-ELEC) and 1 W11115285 (PANEL-CNTL) and 1 W10810403 (LATCH)"

We serviced a

BOSCH WALL OVEN

Model HBL8753UC/04

Near Irving, TX 75039

Patrick

Job Details: 04/06/2023

"Customer concern, unit takes 1.5 hrs to cool after cooking. Found lower trim blocking air flow into cooling fan. Clearanced inlet. Tested unit. Fan operating normally. All checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Lakewood, WA 98498

Cameron M.

Job Details: 04/06/2023

"Customer concern is that dishwasher doesn't wash properly and not drying dishes. Found F7e1(not heating). Cycle tested unit 3x verified mechanical operation, good. Tested element operation, good. All checks good. Advised customer on proper loading procedures. Also Advised customer on regular cleaning intervals."

We serviced a

GE DISHWASHER

Model GPT225SSL0SS

Near Tacoma, WA 98404

Cameron M.

Job Details: 04/06/2023

"Customer concern is that dishwasher doesn't drain. Cycle tested unit. Found dead spot in drain pump, causing unit to not drain. Needs new drain pump. Also to supply ; ordrng 1 WD19X24651 (Drain pump)"

We serviced a

GE LAUNDRY CENTER

Model GUD27ESSM1WW

Near Puyallup, WA 98372

Cameron M.

Job Details: 04/06/2023

"Customer concern is that dryer powers but does not tumble. Found broken belt, causing unit to not tumble. Installed new belt. Vacuumed inside of unit. Cycle tested unit, all checks good. Preformed airflow test,failed (red). Advised customer dryer vent duct needs to be cleaned. Collected payment via card payment. ; used 1 WE03X29897 (BELT DRIVE) from stock"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MAV8551AW0

Near Carrollton, TX 75007

John

Job Details: 04/06/2023

Installed new drain pump and belt. All checks good.

We serviced a

SAMSUNG WALL OVEN

Model NQ70M7770DS/AA 50

Near Wylie, TX 75098

Lane

Job Details: 04/06/2023

Installed new high voltage components with door switch assemblies. Preformed multiple function and heating tests after repair . All functions checked good at time of service.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4816FW2

Near Tacoma, WA 98404

Cejay

Job Details: 04/05/2023

"Customer concern is that washer is making a grinding noise durring spin. Leveled unit. No stored error codes. Found failed gearcase which has damaged cam, actuator, belt and cover. Requires auth. Advis3d customer unit is not operable.; ordrng 1 W10721967 (CAM) and 1 W10913953 (ACTUATOR) and 1 WPW10006384 (BELT) and 1 W11255272 (GEARCASE) and 1 WPW10427633 (SHIELD)"

We serviced a

WHIRLPOOL WALL OVEN

Model GBS307PDS6

Near Carrollton, TX 75007

John

Job Details: 04/05/2023

Customer concern is oven will not start and no buttons are responding. Found control lock engaged causing unit to not start and buttons to not work. Removed control lock and tested. All checks good.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA48H7400AW/A2 11

Near Carrollton, TX 75007

Lane

Job Details: 04/05/2023

Customer stated washer gives overload code 25% of the time regardless of load size or cycle selected. Performed diagnostics found stater and main control causing false reading producing ur code. All other functions checked good at time of service.; ordrng 1 DC31-00097B (Stater assembly) and 1 DC92-01625R (Pcb)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB725BW0

Near Garland, TX 75043

Patrick

Job Details: 04/05/2023

Replaced tub and suspension. Tested unit. All checks good.

We serviced a

BOSCH DISHWASHER

Model SHP865WF5N/11

Near Dallas, TX 75225

Patrick

Job Details: 04/05/2023

"Customer concern, unit not cleaning well. Found caved in ceiling of cavity caused damage to upper spray arm. Corrected ceiling issue. Must replace delivery tube. ; ordrng 1 11018097 (Five)"

We serviced a

GE DISHWASHER

Model GLD5860L00SS

Near Dallas, TX 75204

Patrick

Job Details: 04/05/2023

Replaced latch components. Tested unit. All checks good.

We serviced a

LG WASHER-FRONTLOAD

Model WM3500CW/01

Near Rowlett, TX 75089

Patrick

Job Details: 04/05/2023

Customer concern unit makes clicking noise during use. Found control board cover had fallen from bracket and was vibrating against tub. Repaired. All checks good.

We serviced a

GE COOKTOP

Model PHP960DM2BB

Near Rockwall, TX 75032

Patrick

Job Details: 04/05/2023

"Customer concern, during use, unit sparked inside and began smoking. Must replace generator assemblies. ; ordrng 1 WB27X11000 (Generator assy rh/c) and 1 WB27X11003 (Generator lh)"

We serviced a

GE RANGE

Model JBS07M1BB

Near Forney, TX 75126

Patrick

Job Details: 04/05/2023

Replaced thermostat. Tested unit. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW7000DW0

Near Carrollton, TX 75007

John

Job Details: 04/05/2023

"Customer concer is washer giving F5 E3 error. Ran drain and spin cycle and found lid lock working properly and drain pump pulses 2 to 5 times and eventually catches but does not fully drain unit. Ohms check pump checks good. Disassembled consol and found UI board and connecter burnt. Needs new control board, UI board, and harness.; ordrng 1 W11089548 (Consol panel) and 1 W10915405 (UI Harness) and 1 W10812423 (Control board) and 1 Corecharge (Core charge)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS0

Near Dallas, TX 75225

John

Job Details: 04/05/2023

Installed new sump and dispenser. All checks good.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE52M7750V/A3

Near Dallas, TX 75218

John

Job Details: 04/05/2023

Installed new heater. All checks good.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX655DW1

Near McKinney, TX 75070

Lane

Job Details: 04/05/2023

Customer stated washer makes screeching noise. Performed diagnostics foumd gearcase has leaked oil on belt and drive pulleys. Advised replacing gearcase belt and agitator with new splutch kit.; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Splutch kit) and 1 W11239857 (Belt) and 1 W10752187 (Screw) and 1 W10902814 (Wash plate)

We serviced a

KENMORE LAUNDRY CENTER

Model 41761723510

Near University Place, WA 98466

Cejay

Job Details: 04/05/2023

Customer concern is that dryer drum is not spinning. Found broken belt causing drum not to spin. Also found damaged idler braket. Needs new belt and idler braket. Follow up scheduled for 04; ordrng 1 5304507499 (IDLER ARM ASSY)

We serviced a

GE DISHWASHER

Model GDF535PSR0SS

Near Eatonville, WA 98328

Cameron M.

Job Details: 04/05/2023

"Installed previously ordered latch and service ui. Was Unsuccessful in preforming cycle test. Found ui power but looses power rapidly . Found open wire harness ground and power leads. Corrected wire connections found ui not powering , causing unit to not start cycle. Tested voltage from board good. Verified fault in new ui . Advised customer parts follow up visit scheduled for 4/18 1-5; ordrng 1 WD21X27698 (UI HARNESS ASM) and 1 WD21X26955 (CONFIGURED SERVICE UI CONTROL BOARD)"

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDM0

Near Tacoma, WA 98406

Cejay

Job Details: 04/05/2023

"Customer concern is that upper spray arm fell off. And has poor wash performance. Noo ther concerns with the dishwasher. Reinstalled upper spray arm, cycle tested dishwasher to verify operation of upper spray arm found middle and lower spray arms clogged. Removed clogs. Advised customer on proper loading practices to prevent items from hitting or blocking spray arms. All checks good."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45K6500AV/A2

Near Gig Harbor, WA 98335

Cejay

Job Details: 04/05/2023

"Installed previously ordered main PCB and mems sensor, cycle tested washer to completion. All checks good."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF50A8800AV/US

Near Puyallup, WA 98374

Cameron M.

Job Details: 04/05/2023

"Customer concern is that washer makes noise during spin. Found failed tub bearing, causing basket to fall contacts door boot wearing groove In boot. Needs new rear tub asm,basket asm and door boot. Requires second tech. Requires auth.; ordrng 1 DC97-21754D (ASSY S.TUB BACK) and 1 DC97-21747A (ASSY DRUM-MODULE) and 1 DC64-03788B (DOOR DIAPHRAGM)"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED4815EW

Near Tacoma, WA 98404

Cameron M.

Job Details: 04/05/2023

Arrived to diagnose dryer. Customer advised work order for incorrect appliance work order was supposed to be for washer. Advised customer will need to call warranty and have work order sent for washer.

We serviced a

LG WASHER-FRONTLOAD

Model WM2650HWA

Near Lakewood, WA 98499

Cameron M.

Job Details: 04/05/2023

"Installed previously ordered inlet valves, cycle tested unit. All checks good. Left failed parts as they caused leak."

We serviced a

SAMSUNG RANGE

Model NX58M5600SW/AA

Near Tacoma, WA 98444

Cejay

Job Details: 04/05/2023

Customer concern is that oven smells like gas and oven light keeps flashing. Found weak bake ignitor causing oven not to heat and producing gas smell. Also found faulty door switch causing oven light to flicker. Installed previously ordered bake ignitor so oven is opertional and eleminate gas smell. Unit needs oven door switch. Follow up scheduled for 04/13 8-12pm; ordrng 1 DG34-00006A (SWITCH-DOOR PLUNGER)

We serviced a

FRIGIDAIRE WASHER-FRONTLOAD

Model FAFW3001LW2

Near Puyallup, WA 98372

Cameron M.

Job Details: 04/05/2023

Tech was assigned as a helper;

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5200AP/A2

Near Forney, TX 75126

Patrick

Job Details: 04/05/2023

"Replaced main control, attempted spin only. Door lock clicked 7 times then unit ceased operation. Replaced door lock from truck stock. Tested unit. All checks good. ; used 1 DC64-00519B (Door lock) from stock"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF330ANW/XAA02

Near Dallas, TX 75227

Patrick

Job Details: 04/05/2023

"Customer concern, wall valve leaking. Confirmed. Customer needs plumber."

We serviced a

LG DISHWASHER

Model LDF7774ST

Near Dallas, TX 75218

John

Job Details: 04/05/2023

"Installed new drain pump. Tested unit on multiple cycles with hot water. Unit fills, washes, and drains properly with no codes. All checks good."

We serviced a

THOR WALL OVEN

Model n/a

Near Garland, TX 75044

Lane

Job Details: 04/05/2023

Customer stated oven won't light and top burners spark continuously from time to time. Performed diagnostics foumd faulty oven bake ignitor and faulty spark module. Customer wants oven repaired today. Advised customer to contact manufacturer regarding parts for cooktop ignition systems.; used 1 41-216 ( Ignitor) from stock

We serviced a

GE WASHER-TOPLOAD

Model GTW335ASNW

Near Garland, TX 75040

Lane

Job Details: 04/05/2023

Wrong appliance on ticket

We serviced a

GE WASHER-FRONTLOAD

Model GFW450SSK0WW

Near Dallas, TX 75206

Lane

Job Details: 04/05/2023

Customer stated washer stopped spinning. Performed diagnostics foumd washer not draining correctly causing the currant issues. Removed obstruction from pump and confirmed operation.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Dallas, TX 75205

John

Job Details: 04/05/2023

Installed new sump assy. All checks good.

Near Spanaway, WA 98387

Lane

Job Details: 04/04/2023

Test estimate

We serviced a

GE WASHER-TOPLOAD

Model GTW465ASN1WW

Near Mesquite, TX 75150

Patrick

Job Details: 04/04/2023

"Disobey concern, unit not spinning properly. Oob error code from 42 days ago. Empty spin test good on nufi. Ran rinse and spin with 6 towels. All checks good."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8127LC0

Near Frisco, TX 75034

John

Job Details: 04/04/2023

Came to install new dispenser and drawer. Found unit had been assembled incorrectly casuing the top panel to not be able to be removed. Will have to destroy top panel and outer frame to disassemble.; ordrng 1 W10677266 (CABINET) and 1 W11423773 (TOP) and 1 W11178521 (Name Plate) and 1 W11197416 (ABSORBER)

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDM3

Near Rockwall, TX 75032

John

Job Details: 04/04/2023

"Installed new control board and control panel. Found new control board to be defective, giving F2 E2 error. Reinstalled original control board. Unit functioning as designed. All checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PAAS5

Near Forney, TX 75126

Patrick

Job Details: 04/04/2023

Replaced control. Tested unit. All checks good