Near Spanaway, WA 98387
Lane
Job Details: 04/04/2023
Test estimate
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Mesquite, TX 75150
Patrick
Job Details: 04/04/2023
"Disobey concern, unit not spinning properly. Oob error code from 42 days ago. Empty spin test good on nufi. Ran rinse and spin with 6 towels. All checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Frisco, TX 75034
John
Job Details: 04/04/2023
Came to install new dispenser and drawer. Found unit had been assembled incorrectly casuing the top panel to not be able to be removed. Will have to destroy top panel and outer frame to disassemble.; ordrng 1 W10677266 (CABINET) and 1 W11423773 (TOP) and 1 W11178521 (Name Plate) and 1 W11197416 (ABSORBER)
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM3
Near Rockwall, TX 75032
John
Job Details: 04/04/2023
"Installed new control board and control panel. Found new control board to be defective, giving F2 E2 error. Reinstalled original control board. Unit functioning as designed. All checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAS5
Near Forney, TX 75126
Patrick
Job Details: 04/04/2023
Replaced control. Tested unit. All checks good
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Rockwall, TX 75087
John
Job Details: 04/04/2023
Installed new idler pulley. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSC9000PW0
Near Tacoma, WA 98404
Cameron M.
Job Details: 04/04/2023
"Customer concern is that washer does not drain and spin. Found faulty contacts in lid switch, causing unit to not start cycle. Also found failed coupler, causing unit to make noise and not spin. Needs new coupler and lid switch. Follow up visit scheduled for 4/12 8-12; ordrng 1 WP8318084 (SWITCH-LID) and 1 285753A (COUPLING)"
We serviced a
SPEED QUEEN LAUNDRY CENTER
Model ATEE9ASP176TW01
Near Buckley, WA 98321
Cejay
Job Details: 04/04/2023
Customer concern is that washer will intermittenly leak. Cycle tested washe multiple times empy no leaks. Cycle tested washer with customer provided load no leaks. Signs of water coming from door on outer panel. Advised customer on proper maintenance of door seal and glass. Also advised customer on using high quality dedergent and dedergent quantities. Could not replicate leak at time of service.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Edgewood, WA 98372
Cameron M.
Job Details: 04/04/2023
"Customer concern is that washer continuously runs drain pump and not responsive to imput. Found unit stuck in cycle, fully canceled cycle. Tested unit via service mode. found worn hub, causing unit to produce out of balance spin cycle. Also found stretched belt, causing squealing noise during operation. Needs new hub and belt. Installed belt and hub. Calibrated unit. Cycle tested unit. All checks good. ; used 1 W10528947 (HUB), and 1 W11239857 (BELT) from stock"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB955FC0
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 04/04/2023
Installed previously ordered drum and rollers. Cleaned and vacuumed inside of unit. Cleaned and calibrated moisture sensor. Cycle tested unit 3x. All checks good. Customer declined to retain old part. Collected payment via credit card.
We serviced a
KENMORE DISHWASHER
Model 66513933K015
Near Carrollton, TX 75007
Lane
Job Details: 04/04/2023
Installed new pcb and user control. Preformed function test after repair. All functions checked good at time of service.
We serviced a
GE WASHER-FRONTLOAD
Model GFW550SSN1WW
Near Dallas, TX 75243
Lane
Job Details: 04/04/2023
Installed door seal and performed multiple function and leak tests after repair. All functions checked good at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model 00
Near Garland, TX 75041
Lane
Job Details: 04/04/2023
Couldn't get answer at door ; snapped 1 QuickPics
We serviced a
FRIGIDAIRE RANGE
Model FFES3025PBA
Near Plano, TX 75075
Lane
Job Details: 04/04/2023
Customer stated oven gave fault code for over temp. Performed diagnostics found faulty relay on main board causing over temp condition. Advised replacing main board and temp senso; ordrng 1 316557146 (Clovk/timer) and 1 316419141 (Overlay) and 1 5304525427 (Prob)
We serviced a
GE DISHWASHER
Model GSD4060R15SS
Near Plano, TX 75075
Lane
Job Details: 04/04/2023
Replaced control and drain solenoid. Performed multiple function tests after repair. Dishwasher drained during normal operation and csncel drain cycle.
We serviced a
WHIRLPOOL RANGE
Model WFG540H0AS0
Near Sumner, WA 98391
Cameron M.
Job Details: 04/04/2023
"Installed previously ordered spark module, cycle tested unit 3x. All checks good. Collected 497.96 via card payment . Customer declined to retain old part."
We serviced a
WHIRLPOOL RANGE
Model GGE388LXS02
Near Puyallup, WA 98374
Cameron M.
Job Details: 04/04/2023
"Customer concern is that range after cooking heard pop then lost power. Found main breaker tripped, causing unit to not power. Restored power.Found shorted infinite switches ,causing breaker trip resulting in unit power failure. Verified upper and lower oven operation, good. Needs new infinite switches. ; ordrng 1 WP7403P239-60 (SWITCH RF) and 2 WP7403P238-60 (SWITCH-INF RR & LR)s and 1 WPW10441696 (SWITCH-INF LF)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB880BW0
Near Puyallup, WA 98375
Cameron M.
Job Details: 04/04/2023
"Customer concern is that dryer makes squealing noise during operation. Found seized idler pully,causing squealing noise during operation. Needs new idler pully. Installed new pully. Cleaned and vacuumed inside of unit. Cleaned and calibrated moisture sensor. Cycle tested unit. All checks good. Customer declined to retain old part. Collected payment via card.; used 1 WPW10547292 (PULLEY-IDR) from stock"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11031632611
Near Enumclaw, WA 98022
Cejay
Job Details: 04/04/2023
"Installed previously ordered, AHS supplied gearcase,rotor,slider,drain pump and washplate. Preformed calibration cycle. All checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Forney, TX 75126
Patrick
Job Details: 04/04/2023
"Customer concern, unit not heating. Found open element. Must replace. Custom ok'd $320.82.; ordrng 1 W10518394 (Element)"
We serviced a
GE DISHWASHER
Model GDT550PYR3FS
Near Dallas, TX 75228
Patrick
Job Details: 04/04/2023
"Customer concern, soap dispenser no opening. Good voltage from board. Replaced dispenser, no change. Found pinched door harness must replace. ; ordrng 1 WD21X27698 (Ui harness)"
We serviced a
LG DISHWASHER
Model LDF5678BD
Near Mesquite, TX 75149
Patrick
Job Details: 04/04/2023
"Customer concern, unit displayed ae code. Unit powered off on arrival. Float dry to touch. Ran test cycle. Some water in center portion of drip tray. No leak at fill system or drive system. Slow drip from diverter. Must replace sump assy and or drain pump. Unable to fully remove unit due to inaccessible plumbing connections under sink. Customer to provide access to plumbing upon return. ; ordrng 1 AGM75469201 (Sump assy)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5700XW0
Near Dallas, TX 75225
Patrick
Job Details: 04/04/2023
"Customer concern, unit powers on but will not start cycle. F7e5 f5e3. Replaced shifter from truck stock, unit begins cycle correctly. Loud grinding from gearcase. Must replace. ; ordrng 1 W11132267 (Gearcase), used 1 WPW10006355 (Shifter) from stock"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6300AV/US
Near Heath, TX 75126
Patrick
Job Details: 04/04/2023
"Customer concern, unit trips breaker during use. Unit operates normally on alternative breaker circuit. Electrician needed to address feed line. Ub error code only stored code."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11067032601
Near Enumclaw, WA 98022
Cejay
Job Details: 04/04/2023
"Installed previously ordered AHS provided main control, wire harnes, electrode, thermistor and door catch. Cycle tested dyrer all checks good."
We serviced a
GE WASHER-FRONTLOAD
Model GFWS1700H1WW
Near Graham, WA 98338
Cejay
Job Details: 04/04/2023
"Customer concern is that washer is not spinning at max speed with a load but spins fine empty. Preformed spin test confirmed unit reaches 1300 rpms. Pulled error codes. E31,E22, cycle tested washer with a load, washer would not leave load balancing cycle even after canceling and starting different cycle until after power Cycling washer. Inspected install of motor by previouse company, motor install good but found worn belt. Needs new belt and drain pump, also needs inverter for balance issues. AHS to supply. Advised customer parts show out of stock and may take time to recive. Requires auth.; ordrng 1 WH08X10050 (driving belt) and 1 WH11X34739 (PUMP & FILTER SERVICE KIT) and 1 WH12X20902 (INVERTER)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW1
Near Allen, TX 75002
Lane
Job Details: 04/04/2023
Installed new suspension and performed function test. All functions checked good at time of service.
We serviced a
GE COOKTOP
Model ZGU36N6H5SS
Near Plano, TX 75093
Lane
Job Details: 04/04/2023
Replaced burner switches and two ignitors. Laft front burner tube is stuck. Burner tube and orifice holder need to be replaced with hard line. Spark module and ignition system tested good after repair. ; ordrng 1 WB16X10018 (Orifice holder) and 1 WB28X10065 (Gss tube) and 1 WB28X10067 (Gas tube)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Frisco, TX 75034
John
Job Details: 04/04/2023
Installed new inlet valve. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTWN4250D1WS
Near Carrollton, TX 75007
John
Job Details: 04/04/2023
"Customer concern is washer is acting up and sometimes doesn't fill with enough water and sometimes doesn't drain completely. Found errors for thermistor fail, UI selector response fail, and pressure switch dropout. Found unit does not fill with enough water and once cycle is canceled, unit will attempt to keep running cycle even though no lights are illuminated and no cycle has been selected. Needs control board, pressure switch and inlet assy.; ordrng 1 WH12X10614 (washing machine main) and 1 WH12X10412 (washing machine pres) and 1 WH13X10053 (valve triple water) and 1 WH12X10410 (PROBE SENSOR ATC)"
We serviced a
GE COOKTOP
Model ZGU36N6H5SS
Near Plano, TX 75093
John
Job Details: 04/04/2023
Tech was assigned as a helper;
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Graham, WA 98338
Cameron M.
Job Details: 04/03/2023
"Customer concern is that washer does not drain and unlock lid. Found f9e1 via service mode. Verified voltage supply to drain pump, pass. Found corrosion causing, drain pump failure. Restored drain pump power connections, cycle tested unit all checks good. Advised customer on using high quality detergent. Also Advised customer on regular clean cycle intervals for optimal performance."
We serviced a
GE DRYER-ELECTRIC
Model GFD55ESSN0WW
Near Garland, TX 75044
Patrick
Job Details: 04/03/2023
Replaced idler pulley. Tested unit. All checks good.
We serviced a
KENMORE DISHWASHER
Model 66515983990
Near Dallas, TX 75240
Patrick
Job Details: 04/03/2023
"Customer concern, unit leaks intermittently. Unable to reproduce issue. Found sweeper seal falls off when door is opened. Must replace door seals. ; ordrng 1 4172127 (Door seal lower) and 1 WP9743590 (Door gasket)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Plano, TX 75093
John
Job Details: 04/03/2023
"Customer concern is DW will not start, only fills and drains. Ohms checked wash motor passes (8.5). Found open wash circuit on control board. Needs new control board.; ordrng 1 W11305297 (CNTRL-ELEC)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Wylie, TX 75098
John
Job Details: 04/03/2023
"Installed new control board and consol. All buttons now respond. Found when draining. Pump is called for, drain pump spins very slowly. Voltage checks good. Must replace drain pump.; ordrng 1 WPW10531320 (drain pump)"
We serviced a
LG WASHER-FRONTLOAD
Model WM4270HWA 01
Near Carrollton, TX 75007
Lane
Job Details: 04/03/2023
Installed new user control. New part failed to function in any capacity. Reinstalled customers original control. Ordering part number listed on original part.; ordrng 1 EBR78534408 (User control)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW2
Near Puyallup, WA 98373
Cejay
Job Details: 04/03/2023
"Installed previously ordered motor, gearcase, cam,belt and hub assembly. Preformed calibration cycle, cycle tested washer with a load. All checks good."
We serviced a
LG WASHER-FRONTLOAD
Model WM0642HW
Near Graham, WA 98338
Cameron M.
Job Details: 04/03/2023
"Customer concern is that washer is loud during spin cycle. Found failed tub bearing, causing loud spin cycle operation. Needs new basket , tub seal and rear tub assembly. Advised customer parts show NLA. collected 95+ tax via card payment"
We serviced a
WHIRLPOOL DISHWASHER
Model HDA2220Z07BB
Near Tacoma, WA 98498
Cameron M.
Job Details: 04/03/2023
"Installed previously ordered pump assembly, cycle tested unit 3x. All checks good"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8500SR01
Near Carrollton, TX 75007
Lane
Job Details: 04/03/2023
Customer stated washer gave fault code f33 and leaked small amount of water Performed diagnostics foumd crack in wash tube causing water to leak into drive motor damaging mcu. Wash tub with new seal and dispenser hose will haft to be replaced to correct problem. ; ordrng 1 280255 (Tub) and 1 280255 (Tub front) and 1 WP8540015 (Hose)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSQ8520JQ1
Near Dallas, TX 75246
Lane
Job Details: 04/03/2023
Installed ordered water valve and performed fill test after repair. Hot and cold are both functional and I ternary drip is fixed. All functions checked good at time of service.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WTW4616FW2
Near McKinney, TX 75071
John
Job Details: 04/03/2023
Installed new drain pump and suspension rods. All checks good.
We serviced a
GE RANGE
Model JB645DK4BB
Near Dallas, TX 75243
Patrick
Job Details: 04/03/2023
"Customer concern, both front burners inop. Hot cooktop always lit. Must replace elements and infinite switches. ; ordrng 2 WB24X25013 (Infinite sw dual)s and 2 WB30X24111 (Front element)s"
We serviced a
WHIRLPOOL DISHWASHER
Model NONE
Near Tacoma, WA 98407
Cejay
Job Details: 04/03/2023
"Customer concern is that dishwasher is not draining. Unit has standing water upon arrival. Model and serial tag is worn off. Unit drains but not to completion. Found clog in airgap causing dishwasher not to drain properly. Cleared airgap of clog, cycle tested dishwasher drain cycle. All checks good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC465HW2
Near McKinney, TX 75071
John
Job Details: 04/03/2023
Customer concern is washer is leaking. Found inner drain hose leaking at union to drain pump as well as from the seal between pump and tub. Needs new drain pump and inner drain hose.; ordrng 1 W10919003 (Drain pump) and 1 W10899966 (Inner drain hose)
We serviced a
SAMSUNG RANGE
Model NE59M4320SS/AA 02
Near Gig Harbor, WA 98332
Cameron M.
Job Details: 04/03/2023
"Customer concern is that oven does not heat properly and inside glass is discolored. Found heavy buildup of oven cleaner inside oven cavity, causing fumes to discolor glass. Verified voltage supply to unit, good 240v supply. Tested Tested for continuity, good continuity. Preformed temperature checks, fail. Found sticking element relay, causing oven to not maintain temperatures. REQUIRES AUTH.; ordrng 1 DE94-03926B (ASSY PCB EEPROM) and 1 DG32-00002B (SENSOR-THERMISTOR)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48J7770EP/A2 01
Near Tacoma, WA 98445
Cameron M.
Job Details: 04/03/2023
"Customer concern is that dryer makes humming and squealing noise during operation. Found dirty roller, causing squealing noise during operation. Found faulty run windings humming noise during operation, needs new motor assembly. Customer declined repair. Collected payment via card"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Puyallup, WA 98374
Cameron M.
Job Details: 04/03/2023
"Customer concern is that washer does not start cycle. Found broken lid, causing unit to not start cycle. Needs new lid.; ordrng 1 W11259006 (LID)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11020022011
Near Tacoma, WA 98406
Cejay
Job Details: 04/03/2023
"Installed previously ordered suspension rods, rasied washer and verified unit is level. Cycle tested washer with a load confirmed unit operation with customer. All checks good."
We serviced a
SAMSUNG RANGE
Model B3006B/XAA
Near Dallas, TX 75219
Lane
Job Details: 04/03/2023
Customer stated display is not legible causing issues with use and function. Performed diagnostics foumd display board is faulty and needs replacing. All other check good at time of service.; ordrng 1 DE92-03045B (Control board)
We serviced a
LG DRYER-ELECTRIC
Model DLEX3875V
Near Mesquite, TX 75149
Patrick
Job Details: 04/03/2023
"Customer concern, unit will not turn. Unable to verify. Unit powered on as designed. Good heat, air flow test passed green. Under load, found belt rotating around drum. Rr roller wheel seized. Replaced belt and roller from truck stock. Tested unit. All checks good. ; used 1 4400EL2001F (Belt), and 1 AGM75510755 (Roller) from stock"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5500FW1
Near Rowlett, TX 75088
Patrick
Job Details: 04/03/2023
Cleared debris from drain pump tested unit. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW2
Near McKinney, TX 75071
John
Job Details: 04/03/2023
Customer concern is washer shaking when in spin. Found worn hub causing basket to be loose in tub. Replaced hub. Unit still shaking in spin and basket still loose in tub. Found basket drastically out of round causing unit to shake as well as shaft for gearcase worn from loose. Recommend replacing basket and gear case assy.; ordrng 1 W10752719 (Basket) and 1 W10528947 (Hub) and 1 W11050804 (Impeller cap) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)
We serviced a
SAMSUNG RANGE
Model NE59J3420SB/AA 07
Near Tacoma, WA 98404
Cejay
Job Details: 04/03/2023
"Installed previously ordered LF and RF i finite switches and oven door switch, cycle tested burners good. Confirmied operation of door switch all checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW2
Near Orting, WA 98360
Cejay
Job Details: 04/03/2023
Customer concern is that washer sounds really loud in spin cycle but all functions are operational. Pulled error codes. F2E1. Cleared errors. Found failed gearcase causing noise durring operation. Confirmed other washer functions are operational. Needs new gearcase and slider. Follow up scheduled for 04/12 8-12pm; ordrng 1 W11393685 (GEARCASE) and 1 W10734521 (SLIDER)
We serviced a
GE DISHWASHER
Model DDT595SSJ4SS
Near Spanaway, WA 98387
Cejay
Job Details: 04/03/2023
"Installed prevjously ordered door latch, cycle tested u it all checks good."
We serviced a
FRIGIDAIRE WALL OVEN
Model FGET3069UFB
Near Plano, TX 75093
John
Job Details: 04/03/2023
Customer concern is wall oven giving code and shuts off. Found error code F0 45 for lower cooling fan not working. Found when fan is called for it runs for about a minute but is loud and then stops. Needs new lower cooling fan.; ordrng 1 808963704 (Lower fan assy.)
We serviced a
WHIRLPOOL WALL OVEN
Model GBS307PRS01
Near Dallas, TX 75243
Lane
Job Details: 04/03/2023
Removed original relay board to be rebuilt. ; O-emld tckt
We serviced a
LG WASHER-TOPLOAD
Model WT1101CW
Near Dallas, TX 75208
John
Job Details: 03/31/2023
Installed new inlet valves. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.20022011
Near Heath, TX 75032
John
Job Details: 03/31/2023
Installed new suspension rods and tub ring. All checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11064872400
Near Puyallup, WA 98371
Cejay
Job Details: 03/31/2023
"Customer concern is that dryer is not heating. Preformed airflow test failed (red). Found open thermal cutoff causing dryer not to heat. Needs new thermal cutoff kit. Found crushed vent causing restricted airflow. Installed new thermal cutoff kit verified operation of element. Customer straightened vent, preformed second airflow test failed (yellow) Advised customer dryer vents needs service before resuming operation of dryer. Customer signed airflow acknowledgement. ; used 1 279769 (THERMAL CUTOFF) from stock"
We serviced a
ADMIRAL RANGE
Model NE59J7630SW/AA 02
Near Rockwall, TX 75087
John
Job Details: 03/31/2023
"Installed new control board, display, and membrain switch. All checks good."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW5620HW2
Near Rockwall, TX 75087
John
Job Details: 03/31/2023
Customer concern is washer making squeeking sound. Moved unit out from wall and while doing so found the support bracket in back of pedestal loose and squeeking. Ran load cycle of 4 towels and found bracket squeeking while unit is sensing and weight is being shifted back and forth on pedestal. Had customer verify that that is the sound she heard. Tightened bracket screws all checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW330ASK3WW
Near Rockwall, TX 75087
John
Job Details: 03/31/2023
Customer concern is washer making noise during spin and leaking water into unit when off. Confirmed water leak. Found gea case making grinding sound and leaking oil. Needs new gearcase assy. and inlet valves.; ordrng 1 WH03X33729 (Bearing) and 1 WH05X24185 (Clutch) and 1 WH03X32097 (Pulley and nut) and 1 WH01X27538 (Belt) and 1 WH02X10364 (Hub washer) and 1 WH02X10363 (Hub nut) and 1 WH01X26190 (Belleville washer) and 1 WH13X26534 (Inlet valve)
We serviced a
GE RANGE
Model JGBP33WEH3WW
Near Sachse, TX 75048
John
Job Details: 03/31/2023
Customer concern is oven not comming on. Found control board not sending any voltage to bake ignitor causing it to not light. Broil ignitor/burner working propely. Needs new control board.; ordrng 1 WB27K10355 (gas oven control boa)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS1
Near Wylie, TX 75098
John
Job Details: 03/31/2023
Came to install new wash motor. Found copper fill hose connected to brass valve that is frozen in plac3 making unit unable to be removed. Advised Customer that a plumber will be necessary to replace service valve and fill hose. Customer advised they will notify RPS once plumbing is repaired.; O-emld tckt
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC400XW0
Near Puyallup, WA 98374
Cameron M.
Job Details: 03/31/2023
"Customer concern is that washer interttantly does drain and spin. Cycle tested unit via service mode, found unit struggles to achieve high speed spin. Tested capacitor, failed 8.48nf . Tested ohms of motor windings, pass 4.2ohms. Needs new capacitor follow up visit scheduled for 4/10 1-5; ordrng 1 W10804664 (CAPACITOR)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LER3624JQ0
Near Tacoma, WA 98409
Cejay
Job Details: 03/31/2023
"Customer concern is that dryer ran for hours and is now not heating. Confirmed 240v at outlet. Preformed airflow test pass. Found damaged wires to element, found open element causing dryer not to heat found failed rollers producing noise durring operation. Needs new element, rollers and a new wire connection. Installed new element, repaired element wire connections and installed new rollers. Cycle tested dryer and confirmed advancment of timer. ; used 1 349241T (SUPPORT,ROLLER (2 PACK)), and 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
LG WASHER-TOPLOAD
Model WT5101HW
Near Puyallup, WA 98374
Cameron M.
Job Details: 03/31/2023
"Customer concern is that washer produces noise during operation. Found loose and stripped washplate, causing scraping noise during operation. Also found gearcase leaking oil, causing metal on metal scraping noise during operation. Needs new gearcase and washplate. Contacted property owner via phone customer declined repair. Collected 95 + tax via card Payment."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 03/31/2023
"Customer concern is that oven does not heat. Checked for any stored fault codes, none. Attempted amp draw of bake ignitor, 0.00 amps. Verified power supply voltage from main board to ignitor, good 120v. Needs new ignitor. Installed ignitor, cycle tested unit. All checks good. Customer declined to retain old part. Collected payment via"
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FVPA3
Near University Place, WA 98467
Cejay
Job Details: 03/31/2023
"Customer concern is that dishwasher was leaking, and is leaking from the airgap. Found hole in inlet valve assembly causing leak. Heavy water damage to floor and surrounding cabinets. Alos found damaged rack parts. LS positioner, RS clip guard, dishwasher will need inlet valve before resuming diagnostics. Left bottom kick out panel off to allow airflow under unit. Advised customer not to operate dishwasher untill after repairs are completed.; ordrng 1 W10648041 (valve-inlt) and 1 WP8539102 (POSITIONER) and 1 WPW10267076 (CLIP)"
We serviced a
LG REFRIGERATOR
Model LSXS26366S/10
Near Sachse, TX 75048
Lane
Job Details: 03/31/2023
Customer stated ice maker stopped producing ice. Performed diagnostics found ice maker failed to complete full cycle during fore cycle mode. Ice maker needs to be replaced. All other functions checked good at time of service. ; ordrng 1 EAU61004412 (Ice maker assy)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US
Near Garland, TX 75042
Lane
Job Details: 03/31/2023
Customer stated washer will not spin. Performed diagnostics found shifter broke causing issue. All other functions checked good at time of service.; ordrng 1 DC31-20014C (Clutch motor)
We serviced a
KITCHENAID DISHWASHER
Model KDTE704ESS0
Near Dallas, TX 75205
Lane
Job Details: 03/31/2023
Installed control panel and performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
GE WASHER-TOPLOAD
Model WHRE5260E1WW
Near Dallas, TX 75240
Lane
Job Details: 03/31/2023
Customer stated washer is leaking fluid from console. Performed diagnostics found something was spilt onto washer from exterior of machine. Explained to customer just noise is not covered by warranty appliance hast to be non functional.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Tacoma, WA 98406
Cejay
Job Details: 03/31/2023
"Customer concern is that range shut off and will not power back on. Unit was removed from wall at prior to arrival. Confirmed 240v at outlet. Visual inspection of termianl block good. No visual signs of damage at control board. Restored power to unit, display now operational. Pulled error codes, no faults stored. Tested all load operations good. Could not repliacte issue. Advised customer symptom caused by loss of L1 power. Advised customer if issue persist to comtact an electrician. No mechanical or component failures at time of service."
We serviced a
GE DRYER-ELECTRIC
Model GTDP490ED7WS
Near Puyallup, WA 98371
Cejay
Job Details: 03/31/2023
Customer concern is that dryer is taking multiple cycles to dry. Preformed airflow test failed. Found large amount of water inside vent hose. Disconnected vent hose and preformed second airflow test pass. Preformed temperature checks good. Advised customer vents are restricted causing poor airflow causing poor dryer performence. Advised customer vent will need to be ser iced before resuming operation of dryer. No mechanical or component failures at time of service. Customer signed airflow acknowledgement.
We serviced a
GE RANGE
Model JB630DF4WW
Near Puyallup, WA 98375
Cameron M.
Job Details: 03/31/2023
"Customer concern is that range produces f1 error when using oven . Cycle tested unit, found sticking relay causing unit to produce f2 (over temp ) error. Needs new main board, overlay and temp sensor. Follow up visit scheduled for 4/12 8-12; ordrng 1 WB18X20153 (CONTROL OVEN TO9 (ELEC)) and 1 WB27T11512 (FACEPLATE GRAPHICS (WW) and 1 WB21X22134 (SENSOR)"
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Graham, WA 98338
Cejay
Job Details: 03/31/2023
"Installed previously ordered UI board, vent fan and seal. Cycle tested dishwasher all checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4
Near Wylie, TX 75098
John
Job Details: 03/31/2023
Installed new selector knob. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Spanaway, WA 98387
Cameron M.
Job Details: 03/31/2023
"Customer concern is that washer does not wash clothes. Cycle tested unit. found unit able to low speed spin and agitate at low speed, due to shifter failure. Also found unit leaking oil and water, from gearcase during operation. Needs new gearcase, shifter and slider. Requires auth ; ordrng 1 W11393685 (GEARCASE) and 1 W10734521 (SLIDER) and 1 W10754448 (CLUTCH)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW4
Near Graham, WA 98338
Cameron M.
Job Details: 03/31/2023
"Customer concern is that washer lid broke. Found broken lid in lower left corner,causing unit to not start cycle. Needs new lid. Installed new lid, cycle tested unit. All checks good. Customer declined to retain old part. Collected payment via check payment"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW1
Near Spanaway, WA 98387
Cejay
Job Details: 03/31/2023
"Installed previously ordered lid strike, verified lock operation, cycle tested washer, unit failed to agitate correctly. Found failed shift actuator. Installed new actuator. Verived agitaton and spin operations in service mode. all checks good. Advised customer on proper load quantities and practices.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Plano, TX 75075
Lane
Job Details: 03/31/2023
Installed gas valve and plumbing. Performed full function and leak test. All functions checked good at time of service.
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Plano, TX 75093
Lane
Job Details: 03/31/2023
Installed ui and performed function test. Dishwasher is still unresponsive. Main control needs to be replaced. ; ordrng 1 WD21X31740 (Control board)
We serviced a
LG DISHWASHER
Model LDS5040ST
Near Carrollton, TX 75007
Lane
Job Details: 03/31/2023
Customer stated dishwasher shows fault code when running. Performed diagnostics found fault code stored for faulty various motor. Diverter motor with switch needs replacing. All other functions checked good at time of service.; ordrng 1 4681ED3001D (Diverter motor) and 1 3W40025C (Diverter motor switch)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Carrollton, TX 75007
Lane
Job Details: 03/30/2023
Dishwasher has no mounting hardware. Leveled unit and secured as best as possible. Advised tenant installation is not covered by warranty .
We serviced a
GE DRYER-ELECTRIC
Model GFD85ESPN0RS
Near Garland, TX 75044
John
Job Details: 03/30/2023
Installed new drum supports. All checks good.
We serviced a
LG DRYER-ELECTRIC
Model DLE2101W
Near Plano, TX 75093
John
Job Details: 03/30/2023
Installed new drum supports and idler pulley. All checks good
We serviced a
KITCHENAID RANGE
Model KSDG950ESS0
Near Dallas, TX 75218
Lane
Job Details: 03/30/2023
Customer stated oven makes abnormal noise. Found convection fan blade rubbing cover. Adjusted blade and performed function test. All functions checked good at time of service.
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSJ0WW
Near Dallas, TX 75204
Lane
Job Details: 03/30/2023
Installed new gearcase with pulleys and belt. Preformed multiple function tests after repair. All functions checked good at time of service.
We serviced a
GE RANGE
Model ZDP48N6RH5SS
Near Dallas, TX 75225
Lane
Job Details: 03/30/2023
Burner venturi tubes are stuck. Burner tudes will haft to be replaced with lower orifice holders. All other functions currently working.; ordrng 4 WB38X10080 (Burner tube)s and 4 WB16X10023 (orifice holder)s
We serviced a
KENMORE WASHER-TOPLOAD
Model 11020372710
Near Spanaway, WA 98387
Cejay
Job Details: 03/30/2023
Customer concern is that washed shut down mid cycle. Confrimed 120v at outlet. Confirmed 120v to main. No diagnostic LED. No out going voltage to UI. Drain pump ohms out of range at 18.4. Needs main control board and drain pump. Custome4 declined repair at time of service.
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79640272900
Near Dallas, TX 75228
Patrick
Job Details: 03/30/2023
"Customer concern, unit will not turn on. Confirmed. Found melted noise filter. Must replace. ; ordrng 1 6201EC1006T (Noise filter)"
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSJ0WW
Near Dallas, TX 75204
Patrick
Job Details: 03/30/2023
Tech was assigned as a helper;
We serviced a
WHIRLPOOL WALL OVEN
Model RB270PXBQ1
Near Plano, TX 75093
John
Job Details: 03/30/2023
"Customer cocner is neither ovens heating to proper temp. Found upper oven heating to 250 when set to 350 and lower oven heating to 440 when set to 350. Must replace thermostat, temp prob, and timer control. Job will require 2 techs to remove oven completely because unit is mounted too close to left wall and too low to get oven dolly underneath. AHS to supply NLA parts.; ordrng 1 3169303 (Thermostat) and 1 WPL3169257 (Electronic timer) and 1 3148440 (Temp sensor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYS6
Near Puyallup, WA 98375
Cejay
Job Details: 03/30/2023
"Installed previously ordered heater and lower spray arm, cycle tested unit for leaks, confirmed operation of heater all checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45H7000AW/A2 01
Near Fife, WA 98424
Cejay
Job Details: 03/30/2023
"Installed previously ordered main pcb and pressure sensor. Cycle tested washer verified spin operation in Spin cycle. Cycle tested washer with a load, all checks good."
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD4375RFC3
Near Dallas, TX 75204
Lane
Job Details: 03/30/2023
Customer stated dishwasher won't wash. Performed diagnostics found electronics have failed causing stuck key code and non responsive condition. Unable to perform full function test due to failure type. ; ordrng 1 5304514670 (Wcu) and 1 154639207 (Control panel)