Service History 5

We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3 01
Near Plano, TX 75024
Jacob P.
Job Details: 06/03/2021
"Customer concern of no heat. Found open heating element and seized idler pulley. Replaced idler pulley and heating element. Test cycled, all checks ok. ; used 1 DC93-00634A (IDLER ASSEMBLY), and 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF331ANW/XAA
Near Plano, TX 75075
Jacob P.
Job Details: 06/03/2021
"Installed previously ordered pressure hose, pressure switch and control board. Unit will not turn on. Found incorrect control board ordered. Installed old control board. Unable to test full cycle. Advised customer to use machine and call back if problem persists."
We serviced a
KITCHENAID COOKTOP
Model KFGU706VSS01
Near Puyallup, WA 98371
Cameron M.
Job Details: 06/03/2021
"Customer concern is that gas range will produce inconsistent fame and puff and goes out, when using multiple burners.found food debris clogging gas ports. Causing inconsistent flame. Cleaned gas ports and cycle tested all burners with pans full of water. brought them up to a boil, burner flames remained consistent and held a boil. All checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AW/US 01
Near Eatonville, WA 98328
Cameron M.
Job Details: 06/02/2021
"Customer concern is that washer makes noise during spin cycle and tub will continue spinning after cycle ends. Cycle tested in service mode, rinse and spin, spin only, quick wash. Tested empty and with 2 different sized loads. Removed rotor and clutch to inspect. Unable to find any mechanical issues with washer. Found cold water inlet screen partially clogged causing slow fill. Cleaned screen. Also found drain hose too far in stand pipe causing siphon. Positioned drain hose to proper depth and secured with zip tie. Advised customer to call if issue returns."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Tacoma, WA 98444
Cameron M.
Job Details: 06/02/2021
Customer concern is that dishwasher top rack broke. Found broken adjusters causing top rack to fall to one side. Installed new adjusters and cycle tested unit all checks good. ; used 1 W10712395 ( ADJUSTER) from stock
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Graham, WA 98338
Cameron M.
Job Details: 06/02/2021
Customer concern is that dryer makes noise. Found stripped idler pulley causing noise.replaced idler pulley. Vacuumed inside of dryer. Cycle tested. Dryer operating as designed. Performed airflow test. Test failed. Advised that dryer ducting needs to be cleaned ASAP ; used 1 W10837240 (BRACKET) from stock
We serviced a
HOTPOINT DISHWASHER
Model HDA2000G00WW
Near Dallas, TX 75240
Jacob P.
Job Details: 06/02/2021
"Installed previously ordered timer and sump assy. Test cycled, all checks ok."
We serviced a
GE DRYER-ELECTRIC
Model GTX22EASK0WW
Near Plano, TX 75074
Jacob P.
Job Details: 06/02/2021
"Customer concern of unit making loud noise. Found drum pushed into the side of the front glide bearing. Reinstalled drum on top of front glide bearing. Test cycled, all checks ok."
We serviced a
KENMORE DISHWASHER
Model 66513693N411
Near The Colony, TX 75056
Jacob P.
Job Details: 06/02/2021
"Customer concern of dishwasher filling up with water when using sink. Found no high loop installed causing back flow into dishwasher. Installed high loop under sink. Test cycled, all checks ok."
We serviced a
GE WASHER-TOPLOAD
Model GTW220ACK6WW
Near Irving, TX 75038
Jacob P.
Job Details: 06/02/2021
"Customer concern of unit not running through cycle. Found drain plug still installed causing no drain. Removed drain plug. Test cycled, all checks ok."
We serviced a
LG DRYER-ELECTRIC
Model DLE5977S
Near Mesquite, TX 75150
Jacob P.
Job Details: 06/02/2021
"Customer concern of unit making noise. Found rear rollers worn causing noise. Replaced rear rollers. Test cycled, all checks ok. ; used 2 4581EL2002H (ROLLER ASSEMBLY) from stock"
We serviced a
KENMORE WASHER-FRONT LOA
Model 79631512211
Near Plano, TX 75093
Jacob P.
Job Details: 06/01/2021
"Performed pm check on washer, all checks ok."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW2
Near McKinney, TX 75070
Jacob P.
Job Details: 06/01/2021
"Customer concern of sheet stuck under agitator. Customer advised they were able to remove sheet before appointment. Removed agitator, no signs of warping. Test cycled unit, all checks ok. Advised customer no issue found with machine and to call back if problem persists."
We serviced a
WHIRLPOOL DISHWASHER
Model DU840SWKU0
Near Wylie, TX 75098
Jacob P.
Job Details: 06/01/2021
"Installed previously ordered inlet valve. Test cycled, all checks ok."
We serviced a
GE RANGE
Model PB960SJ4SS
Near South Hill, WA 98375
Cameron M.
Job Details: 06/01/2021
Installed new element and replaced terminal ends. Cycle tested. All checks good.
We serviced a
WHIRLPOOL WASHER-FRONT LOA
Model WTW5000DW1
Near Orting, WA 98360
Cameron M.
Job Details: 06/01/2021
"Customer concern is that washer makes noise during operation. Cycle tested unit with customer provided load of towels 5x, was un able to reproduce customer concern. Advised customer to monitor the cycle, load size, and call if issues persists."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 06/01/2021
"Customer concern is that washer does not fill . F8e1 (long fill) present via service mode, hot water supply was off at time of service. Hot water supply being shut off resulted in unit not filling. Restored hot water supply to unit and cycle tested all checks good."
We serviced a
GE DISHWASHER
Model GDT580SMF2ES
Near Puyallup, WA 98374
Cameron M.
Job Details: 06/01/2021
Customer concern is that dishwasher does not drain. Found clogged airgap causing unit to not drain. Cleaned airgap. Cycle tested. Dishwasher drains properly but P trap and related plumbing backing up causing leak. Advised customer plumber is needed. Airgap not mounted and is loose under sink.
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Spanaway, WA 98387
Cameron M.
Job Details: 06/01/2021
"Customer concern is that dishwasher does not drain. Cycle tested unit, found debris in airgap causing unit to not drain. Cleaned debris from airgap, cycle tested 10x, all checks good. Advised to call if issue persists."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11065132411
Near Dallas, TX 75233
Jacob P.
Job Details: 05/28/2021
"Installed previously ordered light bulb. Test cycled, all checks ok."
We serviced a
LG WASHER-FRONT LOA
Model WM2688HNM
Near Gig Harbor, WA 98332
Cameron M.
Job Details: 05/28/2021
Customer concern is that washer does not drain and produces noise. Found stripped impeller on drain pump causing noise and unit to not drain. Replaced drain pump. Cycle tested. All checks good. Customer also advised that dryer duct at wall falls off. Repositioned duct and secured with clamp. Tested for air leaks. All checks good. Discount given on securing duct. ; used 1 4681EA2001T ( DRAIN PUMP) from stock
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7040DW0
Near University Place, WA 98466
Cameron M.
Job Details: 05/28/2021
"Installed previously ordered clutch, rotor, slider. Performed calibration. Cycle tested in service cycle. Cycle tested with load of towels. All checks good."
We serviced a
GE RANGE
Model JKD3000SN1SS
Near Plano, TX 75023
Jacob P.
Job Details: 05/28/2021
Customer concern of proper cooking procedures. Advised customer of proper machine operation. Unit functioning as designed.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022352511
Near Dallas, TX 75223
Jacob P.
Job Details: 05/28/2021
"Performed pm check on washer, all checks ok"
We serviced a
WHIRLPOOL WASHER-FRONT LOA
Model WTW4816FW2
Near Lakewood, WA 98498
Cameron M.
Job Details: 05/28/2021
"Installed previously ordered drive motor, cycle tested all checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5200VQ1
Near Lakewood, WA 98499
Cameron M.
Job Details: 05/28/2021
"Customer concern is that dryer run but does not heat. Preformed airflow test, failed (yellow).found open heating element causing unit to not heat. Installed new element and cycle tested. Ran temperature checks ,160. All checks good. Advised customer dryer duct needs to be cleaned before use. ; used 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
LG DRYER-ELECTRIC
Model DLE5977W
Near Garland, TX 75043
Jacob P.
Job Details: 05/27/2021
"Customer concern of long dry times. Ran air flow test, 100% restricted. Removed vent from dryer and ran air flow test again, passed. Advised customer that vent from back of dryer to outside needs to be cleaned asap. Dryer functioning as designed. Left vent off back of dryer per customer request."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52J8700AP/A2 01
Near Plano, TX 75074
Jacob P.
Job Details: 05/27/2021
"Installed previously ordered inlet valve, display board, clutch motor and wash plate cap. Test cycled, all checks ok."
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050US/AA 03
Near Puyallup, WA 98375
Cameron M.
Job Details: 05/27/2021
Customer concern is that there is detergent running down door panel from dispenser at end of cycle. Test cycled both wash speeds and all 3 nozzle outputs. Good pressure and rotation. Cycled with detergent pod. Pod dissolved in approximately 2 minutes after detergent door opened. Unable to reproduce concern at this time. Found no mechanical issues with dishwasher. Advised to make sure no dishes block water flow to dispenser. Also advised to run auto or heavy cycle for best cleaning results.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB6769PAS4
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 05/27/2021
"Installed previously ordered float asm,inner door panel, dispenser, gasket vent asm. Cycle tested all checks good."
We serviced a
GE DISHWASHER
Model PDW7880J01SS
Near Dallas, TX 75244
Jacob P.
Job Details: 05/27/2021
"Customer concern of unit leaking and soap not dispensing. Found feed tube not properly secured to sump causing leak when unit fills with enough water. Soap not dissolving due to not enough water in unit. Advised customer of water damage to cabinets behind unit. Secured feed tube to sump. Test cycled, all checks ok."
We serviced a
LG WASHER-FRONT LOA
Model WM3170CW
Near Dallas, TX 75229
Jacob P.
Job Details: 05/27/2021
"Customer concern of intermittent leak and unit shaking across floor. Found debris built up on door glass and door seal causing leak out front of machine. Test cycled unit empty and with load, unable to verify unit shaking. Advised customer to call back if problem persists."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC0
Near Puyallup, WA 98372
Cameron M.
Job Details: 05/27/2021
Customer concern is that washer produces LF error code and will slowly spin tub during rinse cycle and do nothing else. Inspected and cleaned cold inlet screen. Reseated pressure hose. Cycle tested water valves 30x with no issues. Recalibrated washer. Cycle tested agitation and spin. Ran rinse cycle. No issues found at this time. Advised customer to monitor cycles loads and to call if issues persists.
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near Mesquite, TX 75150
Jacob P.
Job Details: 05/27/2021
"Performed pm check on dryer, all checks ok."
We serviced a
LG DRYER-ELECTRIC
Model DLE1310W
Near Tacoma, WA 98446
Cameron M.
Job Details: 05/27/2021
"Customer concern is that dryer takes longer to dry. Preformed airflow test, failed (yellow). Cleaned and calibrated moisture sensors. Tested operating temperatures, tested 160-170 on high heat, Temps in range. Mechanically unit operating as designed. Advised customer dryer duct needs to be cleaned."
We serviced a
GE WALL OVEN
Model CTS70DP2NS1
Near McKinney, TX 75071
Jacob P.
Job Details: 05/26/2021
"Customer concern of unit not heating. Found wires on relay swapped causing unit to activate demo mode. Swapped wires on relay. Test cycled, all checks ok."
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF409ANW/XAA
Near McKinney, TX 75071
Jacob P.
Job Details: 05/26/2021
"Customer concern of 'te' error (thermistor error). Found broken wire to thermistor causing error. Repaired wire. Test cycled, te error is no longer present. Advised customer to call back if problem persists."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5900SW0
Near Pacific, WA 98047
Cameron M.
Job Details: 05/26/2021
"Customer concern is that dryer run but does not heat. Preformed airflow test failed (yellow).found failed thermal cutoff and thermistor, causing unit to tumble without heating. Installed new thermal cutoff and thermistor. tested operating temperatures, at the vent, all checks good. ; used 1 279816 ( THERMAL CUT OFF HI), and 1 WP8577274 ( THERMISTOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Tacoma, WA 98446
Cameron M.
Job Details: 05/26/2021
Customer concern is that dispenser cover gasket came completely out of dispenser cover. Found dispenser cover gasket came out of cover resulting in poor functioning dispenser. Reinstalled gasket cycled cover all check good .
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2408NS2A
Near Tacoma, WA 98404
Cameron M.
Job Details: 05/26/2021
Installed new spray arm. Cycle tested. All checks good
We serviced a
LG DRYER-ELECTRIC
Model WM3499HVA
Near University Place, WA 98466
Cameron M.
Job Details: 05/26/2021
"Customer wanted lint cleaned from drying system. Removed blower housing and tube from boot to blower. Removed lint buildup. Checked drain filter, no lint. Cycle tested in service mode. Unit operating as designed."
We serviced a
KENMORE OVEN-WALL
Model 79048453411
Near Fircrest, WA 98466
Cameron M.
Job Details: 05/26/2021
Installed new cooling fan and duct. Cycle tested at 350. All checks good.
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF419AAW/XAA 03
Near Eatonville, WA 98328
Cameron M.
Job Details: 05/26/2021
"Customer concern is that washer does not spin and clunks. Found broken basket spinner support and failed tub bearings. Basket has worn through door boot into front tub. Needs new rear tub, basket, front tub and door boot. Rear tub is no longer available per Samsung. Unable to price rear tub. Unable to repair washing machine."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC0
Near Dallas, TX 75248
Jacob P.
Job Details: 05/26/2021
"Installed previously ordered console. Test cycled, all checks ok."
We serviced a
LG WASHER-FRONT LOA
Model WM3270CW
Near Tacoma, WA 98409
Cameron M.
Job Details: 05/25/2021
"Customer concern is that washer is producing a burning smell intermittently, has not happened in about six loads. Cycle tested Unit with load and empty. Was unable to duplicate customer concern. Unit operating as designed at time of service. Advised customer to monitor load, cycle, and frequency of event, should issues persist."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Dallas, TX 75223
Jacob P.
Job Details: 05/25/2021
"Customer concern of unit leaking. Found unit unlevel causing water to leak out the front of the tub. Leveled machine. Test cycled, all checks ok."
We serviced a
HOTPOINT WASHER-TOPLOAD
Model HTW240ASK5WS
Near Irving, TX 75060
Jacob P.
Job Details: 05/25/2021
"Customer concern of unit leaving clothes very wet at end of cycle. Found drain hose too far in wall causing siphon. Secured drain hose at proper depth. Test cycled, all checks ok."
We serviced a
KENMORE DISHWASHER
Model 66513229N414
Near Irving, TX 75060
Jacob P.
Job Details: 05/25/2021
"Customer concern of unit having bad smell. Advised customer that drain filter needs to be cleaned every so often to remove build up. Performed pm check, all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV419AEW/XAA
Near Federal Way, WA 98023
Cameron M.
Job Details: 05/25/2021
Customer concern is that dryer does not run. Found broken belt causing dryer to not run. Replaced belt. All checks ok. ; used 1 6602-001655 ( BELT) from stock
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50M7450AW/A4 01
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 05/25/2021
Customer concern is that washer makes noise in the spin cycle. Found debris in motor causing noise. Removed debris. Cycle tested. All checks good.
We serviced a
GE DRYER-ELECTRIC
Model DPVH880EJWW
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 05/25/2021
Customer concern is that dryer makes noise. Found debris lodged in drum track causing noise. Removed debris. Cycle tested. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4950XW3
Near Spanaway, WA 98387
Cameron M.
Job Details: 05/25/2021
Customer concern is that washer makes noise in wash cycle. Found stripped drive pulley causing noise. Replaced pulley kit. Cycle tested. All checks good. ; used 1 W10721967 ( CAM) from stock
We serviced a
KENMORE WASHER-TOPLOAD
Model 11092591200
Near Allen, TX 75013
Jacob P.
Job Details: 05/25/2021
"Performed pm check on washer, all checks ok."
We serviced a
GE LAUNDRY CENTER
Model GUD24ESSMWW
Near Mesquite, TX 75149
Jacob P.
Job Details: 05/24/2021
"Installed previously ordered inlet valve. Test cycled, all checks ok. Left failed part with customer."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHW0
Near Orting, WA 98360
Cameron M.
Job Details: 05/24/2021
Customer concern is that dishwasher leaks from door. Found upper rack spray arm hitting rack clip causing it to get stuck and spray water at door corner causing leak. Repositioned clip. Cycle tested x3. All checks ok.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 05/24/2021
Customer concern is that dryer takes multiple cycles to dry clothes. Preformed airflow test pass (green). Cleaned and calibrated moisture sensors. Unit has good operating temperatures. Unit operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model NOT AVAILABLE
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 05/24/2021
Customer concern is that dishwasher does not drain fully. Found debris blocking water flow at airgap. Cleaned out debris cycle tested all checks good
We serviced a
KENMORE WASHER-FRONT LOA
Model 79641262610
Near Addison, TX 75001
Jacob P.
Job Details: 05/24/2021
"Performed pm check on washer, all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3 03
Near Orting, WA 98360
Cameron M.
Job Details: 05/24/2021
"Customer concern is that dryer makes noise and takes several seconds to start. Found seized idler pulley, causing unit to make noise during operation. Replaced idler pulley. Cycle tested unit 30x with customer provided load, was not able to reproduce delay in start-up per customer concern all checks ok .Advised customer to call if issue persists. ; used 1 DC93-00634A ( IDLER ASSEMBLY) from stock"
We serviced a
ROPER DRYER-ELECTRIC
Model REX5634JQ0
Near Tacoma, WA 98406
Cameron M.
Job Details: 05/21/2021
"Customer concern is that dryer does not run. Found open thermal cutoff causing dryer to not run. Replaced thermal fuse and operating thermostat. Cleaned dryer duct from dryer to wall. Performed airflow test. Test failed. Found lint screen clogged causing poor airflow. Advised customer lint screen needs to be cleaned ASAP. Cycle tested Temps at exhaust. Temps in range at 160. Dryer operating as designed. ; used 1 WP3392519 ( FUSE-THRML), and 1 WP3387134 ( THRMST-FIX) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8240YW0
Near Graham, WA 98338
Cameron M.
Job Details: 05/21/2021
Customer concern is that start button does not work. Found button broken off. Needs new console. Also found lid hinges rusted. Needs new hinges. Customer declined to repair. Broke plastic cover off console to have access to power button at customer request.
We serviced a
LG DRYER-ELECTRIC
Model DLEX3570W
Near Plano, TX 75093
Bud L.
Job Details: 05/20/2021
Performed pm check. Test cycled and all checks ok.
We serviced a
LG RANGE
Model LSE4613ST/00
Near Tacoma, WA 98445
Cameron M.
Job Details: 05/20/2021
Installed new relay board. Burners still not operating. Found 12v signal supply from main board to relay board missing causing relay to not activated. Traced wires back to main board. Good continuity. Main board not sending 12DC signal power. Needs new main board EBR80595606. Board is discontinued. Unable to replace board.
We serviced a
KENMORE DRYER-ELECTRIC
Model 79681272210
Near Tacoma, WA 98405
Cameron M.
Job Details: 05/20/2021
Concern is that dryer does not heat. Performed airflow test. Airflow is good. Cycle tested temperatures through all heat setting. Low 120. Medium 155. High 180. Found moisture sensors unresponsive causing unit to shut down too soon. Cleaned moisture sensors. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW4
Near Buckley, WA 98321
Cameron M.
Job Details: 05/20/2021
Installed previously ordered lid assembly. Cycle tested. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS3
Near Plano, TX 75093
Bud L.
Job Details: 05/20/2021
"Customer concern of unit not powering up. Customer tried to uninstall unit, unhooked water supply and put plug in supply hose due to water not turning off. Tried to turn water supply off to dishwasher, supply valve under sink will not close and is leaking. Found power cord to dishwasher torn behind unit causing short and no power to dishwasher. Advised customer that plumber is needed to fix valve under sink and electrician is needed to fix power cord behind unit. Unable to fully test unit due to no power or water."
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Lewisville, TX 75067
Bud L.
Job Details: 05/20/2021
Customer concern of unit being noisy and knotting up clothes.Test cycled and advise customer machine is operating as designed. All checks ok.
We serviced a
GE DISHWASHER
Model GLD4400N10BB
Near Buckley, WA 98321
Cameron M.
Job Details: 05/20/2021
Customer concern is that dishwasher does not drain. Found clogged drain hose causing no drain. Cleared hose. Rerouted drain hose to prevent clogs. All checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030/US AA
Near Orting, WA 98360
Cameron M.
Job Details: 05/20/2021
Installed new inlet valve. Cycle tested. All checks good. Left old part with customer as it caused a leak.
We serviced a
MAYTAG WASHER-TOPLOAD
Model PAVT234AWW
Near Richardson, TX 75080
Bud L.
Job Details: 05/19/2021
"Installed previously ordered rear leveling legs. Test cycled, all checks ok."
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF330ANW/XAA 01
Near Gig Harbor, WA 98332
Cameron M.
Job Details: 05/19/2021
Installed new door boot and spring. Cycle tested. All checks good. Left failed part with customer as it caused leak.
We serviced a
GE DISHWASHER
Model ZDT870SSF0SS
Near Gig Harbor, WA 98332
Cameron M.
Job Details: 05/19/2021
Customer concern is that dishwasher does not dry. Found failed thermistor in flood switch causing unit to always read 200deg and not turn hearing element on. Replaced flood switch. Cycle tested. Unit heats properly. Cycle tested dry fan. Good ram and airflow. Advised drying agent needs to be used for proper drying results. All checks good. ; used 1 WD21X10519 (SWITCH FLOOD) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 05/19/2021
Customer concern is that dishwasher middle rack adjusters broke. Found middle rack adjusters broke causing rack to fall. Installed new adjusters cycle tested all checks good. ; used 1 W10712395 (ADJUSTER) from stock
We serviced a
KITCHENAID COOKTOP
Model KGCC566RBL04
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 05/19/2021
Customer concern is that back left burner flame goes out after a few minutes of being on. Unable to duplicate issue at time of service. Cleaned orifice and burner outlets. Adjusted flame slightly higher on low setting. Advised to call if issue returns.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5000DW1
Near Rowlett, TX 75089
Bud L.
Job Details: 05/19/2021
"Customer concern of dryer not turning on. Found shorted heating element causing thermal fuse to open. Replaced heating element and thermal fuse. Test cycled, all checks ok. ; used 1 279838 ( ELEMENT,HEATER), and 1 WP3392519 ( FUSE-THRML) from stock"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA400PJHDWR/AA 01
Near Rowlett, TX 75088
Bud L.
Job Details: 05/19/2021
Installed previously ordered suspension rods. Test cycled with a load and all checks ok.
We serviced a
KITCHENAID DISHWASHER
Model KUDW02FRSS0
Near Puyallup, WA 98374
Cameron M.
Job Details: 05/18/2021
"Installed new door seal, links and capmmcycle tested x3. All checks good. Returned key to key box after locking door."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Puyallup, WA 98374
Cameron M.
Job Details: 05/18/2021
Customer concern is that dishwasher does not drain. Found factory plug still installed in disposal causing dishwasher to not be able to drain. Removed plug. Cycle tested. All checks good.
We serviced a
ELECTROLUX DRYER-GAS
Model EFMG627UTT0
Near Plano, TX 75024
Bud L.
Job Details: 05/18/2021
Performed pm check. Test cycled and all checks ok.
We serviced a
GE DISHWASHER
Model PDT715SYN2FS
Near Grand Prairie, TX 75052
Bud L.
Job Details: 05/18/2021
"Customer concern of unit leaking. Found back of tub bent in causing separation between top of tub and back of tub. Called GE service line, they advised customer will need to call in to customer relations with case number.Case number 05852405Customer relations number 1-800-386-1215"
We serviced a
MAYTAG DRYER-ELECTRIC
Model PYE2300AYW11
Near Mesquite, TX 75150
Bud L.
Job Details: 05/18/2021
"Customer concern of drum not turning. Found broken belt causing no drum movement. Replaced belt. Test cycled, all checks ok. ; used 1 341241 ( Belt) from stock"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AW/A4 02
Near Tacoma, WA 98405
Cameron M.
Job Details: 05/18/2021
Customer concern is that washer does not clean as well as it did. Cycle tested through quick wash. No mechanical issues found. Advised to run clean cycle regularly and to use minimal amount of detergent and additives as using too much will cause dirt to be deposited back into clothing.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LER5624DQ0
Near Tacoma, WA 98422
Cameron M.
Job Details: 05/18/2021
Customer concern is that dryer does not heat. Found open thermal cutoff causing no heat. Replaced thermal cutoff and high limit thermostat. Cycle tested. Good Temps. Found poor airflow. Advised dryer duct needs to be cleaned or issue may happen again. ; used 1 279816 (THERMAL CUT OFF HI) from stock
We serviced a
KENMORE WASHER-FRONT LOA
Model 11045087401
Near Tacoma, WA 98422
Cameron M.
Job Details: 05/18/2021
"Customer concern is that washer produces SUD, F2 and DL errors. Found clogged drain pump causing long wash times and SUD/F2 errors. Cleaned pump. Cycle tested x10. Unable to reproduce DL error at time of service. All checks good at this time."
We serviced a
LG WASHER-FRONT LOA
Model WM3270CW
Near Dallas, TX 75209
Bud L.
Job Details: 05/17/2021
Performed pm check. Test cycled and all checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Frisco, TX 75035
Bud L.
Job Details: 05/17/2021
Customer concern of door not shutting. Found unit not installed correctly causing door not to shut. Advised customer repairs not covered due to installation issues.
We serviced a
SAMSUNG RANGE
Model NE59J3420SS/AA 06
Near Tacoma, WA 98444
Cameron M.
Job Details: 05/17/2021
Installed new burner. Cycle tested. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A3 04
Near Lakewood, WA 98499
Cameron M.
Job Details: 05/17/2021
Customer concern is that dryer run but does not heat. Preformed airflow test failed (yellow) .found open heating element causing dryer to not heat. Installed new element cycle tested all checks good ; used 1 DC97-14486A ( ELEMENT ASSEMBLY) from stock
We serviced a
GE COOKTOP
Model PGS950SEF3SS
Near Wylie, TX 75098
Bud L.
Job Details: 05/17/2021
Installed previously ordered control board. Test cycled and all checks ok.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL9
Near Garland, TX 75043
Bud L.
Job Details: 05/17/2021
Installed previously ordered sump assy and feed tube. Test cycled and all checks ok.
We serviced a
OTHER DISHWASHER
Model SHEM78W56N10
Near Sunnyvale, TX 75182
Bud L.
Job Details: 05/17/2021
Performed pm check. Test cycled and all checks ok.
We serviced a
LG WASHER-TOPLOAD
Model WT7300CW
Near Graham, WA 98338
Cameron M.
Job Details: 05/17/2021
Customer concern is that washer does not power on. Found tripped GFCI causing no power to washer. Reset GFCI. Cycle tested. All checks ok.
We serviced a
WHIRLPOOL WASHER-FRONT LOA
Model WFW75HEFW0
Near Graham, WA 98338
Cameron M.
Job Details: 05/17/2021
Installed new door boot. Cycle tested. All checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11066902690
Near Eatonville, WA 98328
Cameron M.
Job Details: 05/17/2021
"Customer concern is that dryer shuts off randomly. Found door hinges bent down causing poor contact with door switch. If load pushes against door, dryer shuts down. Bent hinges back up. Adjusted door switch. Cycle tested. All checks good."
We serviced a
GE DISHWASHER
Model GDT630PYM5FS
Near Plano, TX 75075
Bud L.
Job Details: 05/14/2021
Customer concern of unit not draining completely. Test cycled machine. Advised customer that residual water left in sum is normal operation. Machine functioning as designed.
We serviced a
MAYTAG DRYER-ELECTRIC
Model ALE643RAC
Near Rowlett, TX 75088
Bud L.
Job Details: 05/14/2021
Installed previously ordered timer and rollers. Test cycled and all checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTPQ4
Near McKinney, TX 75070
Bud L.
Job Details: 05/13/2021
Installed previously ordered soap dispenser. Test cycled and all checks ok.
We serviced a
WHIRLPOOL COOKTOP
Model GLS3665RS03
Near McKinney, TX 75070
Bud L.
Job Details: 05/13/2021
Installed previously ordered spark modules and igniters. Test cycled and all checks ok.
We serviced a
KITCHENAID COOKTOP
Model KGCD807XSS02
Near Frisco, TX 75034
Bud L.
Job Details: 05/13/2021
Installed previously ordered spark switch. Test cycled and all checks ok.
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSM1WW
Near Dallas, TX 75225
Bud L.
Job Details: 05/13/2021
Installed previously ordered heating element and drum. Test cycled and all checks ok.