Service History 5 - RPS Appliance Repair

We serviced a

LG DRYER-ELECTRIC

Model DLE4801W

Near Dallas, TX 75229

Lane

Job Details: 05/05/2023

Customer stated dryer makes abnormal noise. Performed diagnostics found faulty front roller. Replaced roller and performed function test. All functions checked good at time of. ; used 1 DC97-16782A (Roller) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model GU2400XTPB7

Near Addison, TX 75001

John

Job Details: 05/05/2023

Installed kick plate. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4800XQ1

Near Wylie, TX 75098

John

Job Details: 05/05/2023

"Installed new suspension rods, tub ring, and cam. All checks good."

We serviced a

LG RANGE

Model LRE3061ST/00

Near Dallas, TX 75243

John

Job Details: 05/05/2023

Installed new relay board. All checks good.

We serviced a

GE DRYER-ELECTRIC

Model GTDP220EF2WW

Near Dallas, TX 75243

John

Job Details: 05/05/2023

"Installed new motor and belt, all checks good."

We serviced a

GE RANGE

Model JGRS14GEP18G

Near Dallas, TX 75238

Lane

Job Details: 05/05/2023

Customer stated oven will not heat. Performed diagnostics found faulty ignitor. Replaced ignitor and performed multiple function tests. All functions checked good at time of service.

We serviced a

GE DISHWASHER

Model GDF520PGD0WW

Near Plano, TX 75093

Lane

Job Details: 05/05/2023

Customer stated dishwasher doesn't dry. Performed diagnostics found flood/temperature senor faulty. All other functions checked good at time of service.replaced sensor and performed multiple function and leak tests after repair. ; used 1 WD21X10519 (Sensor) from stock

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.20902990

Near Richardson, TX 75080

John

Job Details: 05/05/2023

"Came to install new motor, found splineon gearcase completely rounded off so that the couple will not engage with gearcase. Needs new gearcase and clutch.; ordrng 1 285785 (Clutch) and 1 3360629 (Gearcase)"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED75HEFWO

Near Eatonville, WA 98328

Cejay

Job Details: 05/05/2023

"Customer concern is that dryer is not heating. Preformed airflow test failed (red), found dryer vent crushed causing poor airflow, found sticky idler, found open thermal cutoff causing dryer not to heat. Needs new idler pully, thermal cutoff and hi limit, dryer vent and 90? elbow vent. Follow up scheduled for 05/15 8-12pm; ordrng 1 280148 (cutoff-tml) and 1 W10837240 (BRACKET) and 1 MFX48 (4 X 8' FLEX ALUM) and 1 E4E (ALUM ELBOW 90) and 1 661570V (BELT)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV40J3000EW/A2 02

Near Puyallup, WA 98371

Cejay

Job Details: 05/05/2023

"Customer concern is that dryer power button ittermittenly is not responding. Inspected previous repair to confirm proper installation of display good. Upon reassembly found display will intermittenly lose power. Outlet test good. Unable to verify cause of fault with either defective display or faulty control. Needs new main pcb and display pcb. Requires auth.; ordrng 1 DC92-01736A (ASSY PCB DISPLAY) and 1 DC92-01025D (ASSY PCB MAIN), states that autho needed"

We serviced a

KENMORE WASHER-TOPLOAD

Model 79631522211

Near Puyallup, WA 98374

Cejay

Job Details: 05/05/2023

"Customer concern is that washer was making a squealing noise and now a grinding noise durring agitation. Found stripped washplate and stripped transmission shaft. Removed washplate and confiirmed spin operation interrmitten noise at high speed. Found worn and steipped rotor. Failed gearcase, rotor and washplate causing noise and non operation of washer. AHS to supply, requires auth. Advised customer parts show out of stock and may take time to recive. Advised customer not to operate washer to prevent any damage to stator. ; ordrng 1 AGZ72909711 (PULSATOR ASSEMBLY) and 1 AEN73131406 (HOUSING ASSEMBLY,CLUTCH) and 1 4413EA1004D (ROTOR)"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Buckley, WA 98321

Cejay

Job Details: 05/05/2023

"Customer concern is that LF burner will not ignite and after repeated adtempts will cause the display to go blank. Pulled error codes F6E0. Confirmed customer concern. Found defective LF ignitor causing electrical interferance with display. Needs new LF manifold, ignitor harness and spark module. Foll9w up scheduled for 05/16 8-12pm.; ordrng 1 W11122530 (HOLDER-ORF) and 1 W10885903 (HARNS-WIRE) and 1 WPW10475149 (MODULE-SPK)"

We serviced a

OTHER COOKTOP

Model 790.94032702

Near Tacoma, WA 98418

Cameron M.

Job Details: 05/05/2023

"Customer concern is that LF,LF do not adjust temperature. Collected 90 dollars deductible,via cash payment. Cycle tested unit. Found worncontacts in left bank infinite switches, causing inability to regulate temperature. Needs new infinite switches installed new switches, cycle tested. Accl checks good. Advised customer to slide unit from counter to prevent damage to counter and potential fire.; used 1 316436001 (INFINITE SWITCH, LARGE ELEME), and 1 316436000 (INFINITE SWITCH, SMALL ELEME) from stock"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF219ANW/XAA 01

Near Tacoma, WA 98409

Cameron M.

Job Details: 05/05/2023

Customer concern is that the washer leaks a little from the rear. Cycle tested unit 5x found no mechanical defects. Unable to duplicate leak concern. Did find oversuds conditions present. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent

We serviced a

WHIRLPOOL DISHWASHER

Model GU2400XTPB7

Near Addison, TX 75001

John

Job Details: 05/05/2023

Installed kick plate. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model LSR6332KQ0

Near Carrollton, TX 75007

John

Job Details: 05/05/2023

Tech was assigned as a helper;

We serviced a

WHIRLPOOL DISHWASHER

Model 'GU2300XTSS0

Near Carrollton, TX 75007

Lane

Job Details: 05/05/2023

Customer stated dishwasher won't turn on. Performed diagnostics found loose connection between supply cord and unit. Repaired connection and performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MED7230HW0

Near Puyallup, WA 98375

Cejay

Job Details: 05/05/2023

"Installed previously ordered element and sensor harness, cycle tested dryer all checks good."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE50R5400V/A3

Near Puyallup, WA 98375

Cejay

Job Details: 05/05/2023

"Customer concern is that dryer is not starting and lint screen is not sitting properly, Found dryer control lock on causing dryer not to start. Preformed airflow test pass. Found debris inside ling screen chute"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV48J7770EP/A2 02

Near Graham, WA 98338

Cameron M.

Job Details: 05/04/2023

"Customer concern is that dryer does not tumble just humms. Found failed start winding In Motor, causing unit to not tumble. Also found two seized rear rollers, causing noise during operation. Needs new motor, wheel. And rear rollers. REQUIRES AUTH. ; ordrng 1 DC31-00055G (MOTOR AC DRIVE-MODULE) and 1 DC67-00180B (DRYER BLOWER WHEEL) and 1 DC97-16782A (DRUM ROLLERS)"

We serviced a

JENN-AIR COOKTOP

Model C201

Near Puyallup, WA 98374

Cameron M.

Job Details: 05/04/2023

"Customer concern is that all elements not functioning, intermittently elements will heat but not turn off. Preformed cycle test, fail. Left front element only functioning element. Preformed voltage test , right front, good 240v but recptical is damaged, causing element tonot heat. Right rear, fail 19.31v. Good continuity of element, good receptacle. Left rear,good 240v, good recptical. Found element not seated in recptical fully causing element to not heat. Needs new rear right infinite switching ,front right receptacle. Advised customer infinite switch is out of stock may take time to get parts. Collected payment in full via card payment ; ordrng 1 700855K (BURNER SWITCH KIT RR) and 1 12001676 (RANGE SURFACE ELEMENT RECEPTACLE KIT FR)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX655DW1

Near Mesquite, TX 75150

Patrick

Job Details: 05/04/2023

Replaced transmission. Tested unit. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Carrollton, TX 75007

John

Job Details: 05/04/2023

Installed new hinges. All checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS1

Near Dallas, TX 75287

Lane

Job Details: 05/04/2023

Installed sump assembly and performed multiple function and leak tests after repair. All functions checked good at time of service.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5200AW/A2

Near Dallas, TX 75252

John

Job Details: 05/04/2023

Installed new dispenser drawer. All checks good.

We serviced a

SPEED QUEEN DRYER-ELECTRIC

Model ADEE9RYS177TW01

Near Puyallup, WA 98373

Cejay

Job Details: 05/04/2023

"Customer concern is that dryer is not heating. Confirmed 240v to dryer. Preformed airflow test failed (yellow). Found open thermal cutoff causing dryer not to heat needs new thermal cutoff and high limit thermostat. Advised customer parts show out of stock and may take time to recive. ; ordrng 1 D518649 (ASSY,THERMAL FUSE) and 1 D515873 (THERMOSTAT,LIMIT-GREEN)"

We serviced a

WHIRLPOOL DISHWASHER

Model GU2400XTPB7

Near Addison, TX 75001

John

Job Details: 05/04/2023

Installed new inlet valve. All checks good.

We serviced a

LG DISHWASHER

Model LDP7708ST

Near Farmers Branch, TX 75244

John

Job Details: 05/04/2023

Customer concern is DW making loud noise while washing. Found motor bearings making high pitched noise while operating. Must replace motor.; ordrng 1 ABT72989201 (Wash motor)

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW5500FW1

Near Mesquite, TX 75150

Patrick

Job Details: 05/04/2023

"Customer concern. Unit intermittently stops in middle of cycle or won't start at all. Display acts strangely. Sometimes beeps constantly. No stored error codes. Svc cycle, good fill, good tumble, good drain, good spin. Must replace ui console. ; ordrng 1 W10911042 (Ui)"

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US/AA01

Near Dallas, TX 75238

Patrick

Job Details: 05/04/2023

"Customer concern, leak causing floor damage. Confirmed floor damage. Found dry unit base. Dry cabinet and floor behind unit. Good fill, good spray, good drain. No leak noted nor evidence of leak from unit. Leak exists somewhere else in plumbing system"

We serviced a

GE DISHWASHER

Model GDT580SSF4SS

Near Dallas, TX 75223

Patrick

Job Details: 05/04/2023

"Diaper concern, unit not heating. Confirmed. Found failed flood sw. Replaced from truck stock. Tested unit. All checks good. ; used 1 WD21X10519 (Flood sw assy) from stock"

We serviced a

GE WASHER-TOPLOAD

Model PTW600BSR1WS

Near Dallas, TX 75215

John

Job Details: 05/04/2023

"Customer concern is washer will not drain. Tested drain pump, tests good. 28.9 0hms, good continuity. Ran multiple tests found drain pump never engages when called for. Found control board not sending any voltage to drain pump. Needs new control board.; ordrng 1 WH22X33178 (Control board)"

We serviced a

GE RANGE

Model CGS750P4M1W2

Near Grand Prairie, TX 75050

John

Job Details: 05/04/2023

"Came to install new cooling fan. Once original fan was removed, found that the new fan is not OEM and is wider and longer than original, causing it to not fit into machine. Must re order OEM fan.; ordrng 1 WB26X32571 (Cooling fan)"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50R5200AW/US 03

Near Tacoma, WA 98445

Cameron M.

Job Details: 05/04/2023

"Customer concern is that washer does not balance and not completing cycle. Attempted cycle test via service mode, failed. Found seized drain pump, causing unit to not drain. Also found worn suspension rods, causing unit to not balance during spin cycle. Needs new drain pump and suspension rods. Follow up visit scheduled for 5/12 8-12; ordrng 1 DC97-19289H (ASSY PUMP DRAIN) and 4 DC97-16350U (ASSY DAMPER)s"

We serviced a

MAYTAG DRYER-ELECTRIC

Model LDE8424ACE

Near Forney, TX 75126

Patrick

Job Details: 05/04/2023

Found belt had slipped into recess on drum causing lack of sufficient tension under load. Corrected. Tested unit under load. All checks good.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA55A7300AE/US

Near Tacoma, WA 98444

Cejay

Job Details: 05/04/2023

"Imstalled previously ordered gearcase and washplate, cycle tested washer all checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near University Place, WA 98466

Cejay

Job Details: 05/04/2023

"Customer concern is that dishwasher leaked once but has not leaked since pulled error codes, F9E4,F7E1,F5E1, found deformation in element, also found lower spray arms binding. Found open element causing dishwaher not to dry, also found failed diviter motor. Needs new element, spray arm and sump assembly. Customer declined repair at time of service."

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US/AA 01

Near Gig Harbor, WA 98335

Cejay

Job Details: 05/04/2023

Customer concern is that dishwasher displays PC error shortly after starting cycle and dose not fill with water. Preformed diagnostic cycle 7C error in step 1. Verified no motor movement via continuity test at micro switch in manual mode. Found striped motion motor causing unit not to operate needs new motor and water vane. Advised customer to contact samsung as dishwasher is less than a year old.

We serviced a

GE WASHER-TOPLOAD

Model GTW460ASJ5WW

Near Mesquite, TX 75181

Patrick

Job Details: 05/04/2023

"Customer concern, unit stops mid cycle. Found 240x out of balance errors. Ran rinse and spin with 6 towels. Failed to spin. Redistributed. Retested. Failed again. Found stretched belt. Replaced from truck stock. Retested, good spin. Some chirping during spin. All checks ok at this time. ; used 1 WH01X24697 (Drive belt) from stock"

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.26932691

Near Irving, TX 75063

John

Job Details: 05/04/2023

"Customer concern is washeris leaking from somewhere. Removed case to look for signs of leak, none found. Filled and drained unit 3x times, unable to produce leak. Found after 3rd drain stand pipe starting to fill with water. Advised Customer that if problem persists, that a plumber will be necessary to resolve issue. Machine functioning as designed."

We serviced a

FRIGIDAIRE COOKTOP

Model JP3030DJ3BB

Near Irving, TX 75038

John

Job Details: 05/04/2023

Customer concern is cooktop Left Rear element not comming on. Confirmed LR element not comming on and hot cooktop light stays on. Needs new infinite switch and element for Left Rear.; ordrng 1 WB30T10136 (Element LR) and 1 WB24X40331 (Infinite switch LR)

We serviced a

GE RANGE

Model JGB700EEJ4ES

Near Wylie, TX 75098

Lane

Job Details: 05/04/2023

Customer stated they smelled gas after using range. Performed full leak test. All fittings and connections checked good with leak detector and liquid leak detector. All functions checked good at time of service.

We serviced a

LG DISHWASHER

Model LDT5665ST

Near Sachse, TX 75048

Lane

Job Details: 05/04/2023

Customer stated dishwasher was filling with dirty water when disposal was used and began flashing code. Performed diagnostics found dishwasher overfilled and tripped leak sensor. Customer corrected drain hose. Evacuated water from base of dishwasher and performed function and leak test. All functions checked good at time of service.

We serviced a

SPEED QUEEN WASHER-TOPLOAD

Model AWN43RSN115TW01

Near Tacoma, WA 98407

Cejay

Job Details: 05/04/2023

Customer concern is that washer is will sometimes show lid lock error. Adjusted lid switch lever causing lid lock error. Cycle tested washer all checks good.

We serviced a

KENMORE DISHWASHER

Model 66513129K701

Near Tacoma, WA 98445

Cejay

Job Details: 05/04/2023

Installed previously ordered AHS supplied control panel and dedergent dispenser. Cycle tested dishwasher all checks good.

We serviced a

KITCHENAID DISHWASHER

Model KUDI01TJBL0

Near Garland, TX 75044

Lane

Job Details: 05/04/2023

Customer stated dishwasher won't drain completely. Preformed diagnostics found obstruction at disposal causing issue. Cleared obstruction and performed multiple function tests. All functions checked good at time of service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF510PAYS2

Near Garland, TX 75040

Lane

Job Details: 05/04/2023

Customer stated dishwasher doesn't wash. Performed diagnostics found faulty wash pump motor. All other functions checked good at time of service. ; ordrng 1 W10445975 (Hose) and 1 W11133712 (Motor) and 1 WPW10538166 (Grommet)

We serviced a

KENMORE DISHWASHER

Model 66513003N511

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 05/04/2023

"Customer concern is that dishwasher does not wash. Cycle tested unit, found seized wash motor, causing unit to not start cycle. Also found clogged spray arms both upper and lower, resulting in poor wash quality. Needs new pump&motor assembly and upper and lower spray arms. Follow up visit scheduled for 512 8-12; ordrng 1 WPW10342791 (ARM-SPRAY) and 1 WPW10342793 (ARM-SPRAY)"

We serviced a

KENMORE DISHWASHER

Model 665.15932000

Near Orting, WA 98360

Cameron M.

Job Details: 05/04/2023

"Customer concern is that dishwasher leaks along of water, not washing properly.rusted rack and broken clip on knife holder. Preformed visual inspection. Found unit completely full of water at time of arrival, caused by stuck open inlet valve. Drained water from unit. Found torn tub seal, causing unit to leak during operation. Also found damaged door sweeper seal, causing leak during operation. Found detergent pod in top rack , advised customer always use detergent dispenser. Found clogged spray arms, causing unit to produce poor wash quality. Cycle tested unit 3x, found leaking sump seal, causing leak from under unit during operation. Needs new upper and lower spray arms, tub seal, sweeper seal, sump seal and inlet valve. Turned off water, advised customer against restoration of water to prevent further leaking under unit and further damage to sub floor. Advised customer sump seal shows NLA. REQUIRES AUTH ; ordrng 1 W10542314 (GASKET) and 1 8268395 (Sump seal) and 1 WP8535083 (ARM-SPRAY) and 1 WP8268332 (ARM-SPRAY) and 1 WP8268937 (INLET-AIR) and 1 WP8531669 (VALVE-INLT)"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45K6500AV/A2 11

Near Puyallup, WA 98375

Cameron M.

Job Details: 05/04/2023

"Customer concern is that washer produces 4c error, out of balance. And boot replacement qoat. Found minor evidence of oversuds conditions from rear vent. Cycle tested unit 3x with customer provided load of towels. Found out of balance condition, caused by flexing pedestal. Exercised inlets via service mode, pass. Unable to duplicate customer concern of 4c error. Provided customer with quote for door boot replacement. Customer declined repair at this time. Collected payment via"

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.26932691

Near Irving, TX 75063

John

Job Details: 05/04/2023

We serviced a

LG WASHER-FRONTLOAD

Model WM2501HVA

Near Dallas, TX 75214

Patrick

Job Details: 05/04/2023

"Replaced control, pressure sw, pressure tube, and air chamber. Tested unit empty on normal wash. Proper fill, fill stop, tumble, drain, spin. All checks good at this time."

We serviced a

GE DISHWASHER

Model GSD5500G00WW

Near Plano, TX 75075

John

Job Details: 05/03/2023

"Replaced drain pump. Unit now draining. Found sump inlet dry rotted, cracked, and leaking once drain pump engages. Needs new sump inlet.; ordrng 1 WD18X215 (Sump inlet)"

We serviced a

KENMORE DISHWASHER

Model 665.12779K313

Near Plano, TX 75075

John

Job Details: 05/03/2023

Customer concern is DW is leaking. Found diverter motor leaking onto floor. Must replace diverter motor.; ordrng 1 W10537869 (Diverter motor)

We serviced a

LG DRYER-ELECTRIC

Model DLE7300WE

Near Puyallup, WA 98372

Cameron M.

Job Details: 05/03/2023

"Customer concern is that dryer produces d80 error not drying clothes. Preformed airflow test, failed (yellow). Straightened vent hose. Preformed temperature checks, in range. All checks good. Advised customer dryer vent hose needs to be shortened to allow sufficient air flow and prevent damage to unit."

We serviced a

KENMORE DISHWASHER

Model 66514549N711

Near Graham, WA 98338

Cameron M.

Job Details: 05/03/2023

"Customer concern is that dishwasher does not wash. Cycle tested unit, found seized wash motor, causing unit to not wash. Needs new pump&motor assembly installednewsump asm. Cycle tested unit all checks good. Customer declined to retain old part. Collected payment via card."

We serviced a

GE DISHWASHER

Model GDT695SMJ0ES

Near Buckley, WA 98321

Cejay

Job Details: 05/03/2023

"Installed previously ordered drain pump, cycle tested dishwasher, unit dose not fill all the way, wash motor constantly turning off and on. Short in main control causing u it not to operate. Needs new control board. Follow up scheduled for 05/05 10-2pm; ordrng 1 WD21X24901 (SERVICE MACHINE CONTROL)"

We serviced a

GE WASHER-FRONTLOAD

Model GFW550SSN0WW

Near Orting, WA 98360

Cejay

Job Details: 05/03/2023

"Customer gave permission to preforme repair in the home while customer left for work. Installed new doorlock, door still fails to lock, F92 error no shown. found failed control board and inverter board not communicating causing washer not to operate. Needs new main control board and inverter board. Advised customer inverter currently out of stock and may take time to recive. Requires auth.; ordrng 1 WH22X35518 (MAIN CONTROL BOARD FLW LE W/INSTRUCTIONS) and 1 WH22X35837 (INVERTER BOARD), states that autho needed"

We serviced a

KITCHENAID DISHWASHER

Model KUDI02IRBL1

Near Rowlett, TX 75089

Patrick

Job Details: 05/03/2023

"Customer concern, unit overflows when not in use, found inlet valve dripping. Replaced from truck stock, tested unit, all checks good. ; used 1 WPW10158389 (Inlet valve) from stock"

We serviced a

KENMORE DRYER-GAS

Model 11097738701

Near Heath, TX 75032

Patrick

Job Details: 05/03/2023

"Customer concern, unit had gas leak. Confirmed. Found valve weeping constantly. Must replace gas valve. ; ordrng 1 WPW10118347 (Gas valve assy)"

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.249523

Near Forney, TX 75126

Patrick

Job Details: 05/03/2023

"Replaced pressure sw, and inlet valve. Tested unit med fill. All checks good."

We serviced a

MAYTAG DRYER-ELECTRIC

Model LDE8424ACE

Near Forney, TX 75126

Patrick

Job Details: 05/03/2023

Replaced belt and rollers. Tested unit. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model IUD8555DX3

Near Coppell, TX 75019

Lane

Job Details: 05/03/2023

Customer stated dishwasher doesn't wash well. Performed diagnostics foumd pump and motor assembly faulty. Diverter has failed causing water to not reach lower spray arm. Upper rack wheel is also broken causing alignment issues.; ordrng 1 W10904995 (Pump and motor) and 1 WPW10078214 (Wheel)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM0

Near The Colony, TX 75056

Lane

Job Details: 05/03/2023

Customer stated dishwasher still is leaking suds. Dishwasher performed normally for several weeks after last repair. Customer instruction was performed regarding detergent use and combination of dishwasher cleaning products. Dispenser and sump assemblys have been replaced. All parts have been replaced that have any bearing on sud production.

We serviced a

GE DRYER-ELECTRIC

Model GTDP490ED5WS

Near Sachse, TX 75048

John

Job Details: 05/03/2023

Customer concern is dryer will not start. Found cycle select knob cracked and not turning timmer spline. Advanced timer manually and unit starts. Found timer to be very difficult to turn even with pliers. Needs new timer and knob.; ordrng 1 WE4M527 (Timer)

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED9470WW1

Near Carrollton, TX 75007

John

Job Details: 05/03/2023

Customer concern is dryer steam valve failed and had to be shut off at the service valve. Found steam valve stuck open and has flooded machine. Needs new steam inlet valve assy. Unable to check functionality of rest of unit untill it dries out.; ordrng 1 WPW10044608 (Dryer steam valve assy)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW7230HW0

Near Spanaway, WA 98387

Cameron M.

Job Details: 05/03/2023

"Customer concern is that washer does not power, unit full of water lid locked. Drained water from unit. Removed trapped clothes. Tested voltage supply to main control, good 120v. Ohmed out Drain pump, out of range. Found main board not sending voltage to any components, resulting in no power condition. Also found drain pump ohms out of range 19.3ohms. Needs new main acu and Drain pump. Advised customer due to no power condition, unit unable to be cycle tested. Advised customer further issue may arise after initial repair. REQUIRES AUTH ; ordrng 1 W11396717 (PUMP-WATER) and 1 W11419171 (CNTRL-ELEC)"

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW92HEFW0

Near Eatonville, WA 98328

Cejay

Job Details: 05/03/2023

"Customer concer is waher is not drainingPulled error codes. F9E1,F3E1,F8E3,F9E1. Found clod in drain causing washer not to drain, removed clog, cycle tested washer, heavy over suds. Advised customer on using high quality dedergent. All checks good"

We serviced a

LG WASHER-FRONTLOAD

Model WM3575CW

Near Tacoma, WA 98446

Cameron M.

Job Details: 05/03/2023

"Customer concern is that washer produces le error. Cycle tested unit via service mode, found no activation of motor. Found faulty rps sensor, causing unit to not spin . Installed new rps sensor, cycle tested unit. All checks good. Left failed part with customer. Collected payment via check payment. ; used 1 6501KW2002A (RPS SENSOR) from stock"

We serviced a

DACOR COOKTOP

Model n/a

Near Plano, TX 75093

Lane

Job Details: 05/03/2023

Customer stated left rear and left front burners continuously spark. Performed diagnostics found ignition system faulty. Multiple parts need replacing. All burner rings with burner bases need replacing with new module. Job will take approximately 2-2.5hr for completion. Cooktop may need additional repairs after initial service. ; ordrng 1 DE81-08483A (Base burner) and 5 DE81-07824A (Ring)s and 2 De81-05380a (Burner base)s and 2 De81-05394a (Burner base)s and 5 De81-02696a (Ignitor)s and 1 De81-03927a (Module) and 5 DE81-07625A (Switch)s

We serviced a

SAMSUNG DISHWASHER

Model DW80H9930US/AA

Near Richardson, TX 75080

Lane

Job Details: 05/03/2023

I stalled water wall motor and needed components. Performed full function test after repair. Dishwasher is ripening with no codes or leaks.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA48H7400AW/A2 11

Near Carrollton, TX 75007

John

Job Details: 05/03/2023

Came to install new control board and stator assy. Found that the new control board sent by Marcone has been used and is melted. Must reorder control board.; ordrng 1 DC92-01625R (PCB)

We serviced a

GE DISHWASHER

Model GDT655SSJ2SS

Near Irving, TX 75063

Lane

Job Details: 05/03/2023

I stalled new pcb and user control. Performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5200VQ2

Near Coppell, TX 75019

Lane

Job Details: 05/03/2023

Installed new motor with harness and capacitor. Performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

SAMSUNG DISHWASHER

Model DW7933LRASR/AA

Near Coppell, TX 75019

Lane

Job Details: 05/03/2023

Customer stated dishwasher is unresponsive. Performed diagnostics found no DC signal voltage leaving main control to user control. Door switch is also not receiving any voltage. Main control and user control need to br replaced to correct current issue. Unable to confirm operation of components due to failure type.; ordrng 1 DD92-00033A (Main control) and 1 DD97-00169A (Panel assembly)

We serviced a

GE RANGE

Model JS968S0F3SS

Near University Place, WA 98466

Cameron M.

Job Details: 05/03/2023

Tech was assigned as a helper;

We serviced a

GE RANGE

Model JGB640SEF1SS

Near Puyallup, WA 98373

Cejay

Job Details: 05/03/2023

"Customer conce4n is the oven is not heating. 0 amps at ignitor, no continuity, confirmed 120v incoming to ignitor. Installed new bake ignitor, cycle tested oven all checks good.; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"

We serviced a

GE RANGE

Model JS968S0F3SS

Near University Place, WA 98466

Cejay

Job Details: 05/03/2023

Installed previously ordered AHS supplied infinite switch and glass cook top. Cycled all burners all checks good.

We serviced a

KITCHENAID WALL OVEN

Model KODE5000ESS05

Near Coppell, TX 75019

Lane

Job Details: 05/03/2023

Customer stated oven stopped working during preheat. Preformed diagnostics found unit is not receiving L1 voltage from supply. Customer needs electrician.

We serviced a

KENMORE DRYER-ELECTRIC

Model 110.695228

Near Dallas, TX 75252

John

Job Details: 05/03/2023

"Customer concern is dryer ran for 10 mins and then stopped and had a burning smell. Upon starting it found loud squeeling noise and motor stops almost immediately and is unable to be restarted. Upon disassembly, found Penny lodged between rear felt seal and bulk head causing drag on motor and burning felt seal. Tested motor, start winding fails. Needs new motor, blower wheel, and rear felt seal.; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel) and 1 W10612022 (Rear felt seal)"

We serviced a

FRIGIDAIRE COOKTOP

Model EW36GC55GS2

Near Dallas, TX 75252

John

Job Details: 05/03/2023

"Customer concern is center burner of cooktop will not light. Found ignition orifice clogged and not letting any gas flow to igniter. Unclogged orifice, burner now lights. All checks good."

We serviced a

LG RANGE

Model LDE4413ST/00

Near Puyallup, WA 98374

Cameron M.

Job Details: 05/02/2023

"Installed previously ordered infinite switches and element. Cycle tested unit, all checks good."

We serviced a

KENMORE WASHER-TOPLOAD

Model 11020022013

Near Puyallup, WA 98373

Cameron M.

Job Details: 05/02/2023

"Customer concern is that washer does not balance during spin cycle. Found worn suspension rods, causing unit to not balance. Needs new suspension rods. Collected full payment via card over phone. Tennant will call office to schedule appointment for return visit ; ordrng 1 W10780048 (SUSPENSION)"

We serviced a

KITCHENAID RANGE

Model KFEG500EBS3

Near McKinney, TX 75071

Lane

Job Details: 05/02/2023

Customer stated oven doesn't preheat correctly. Performed diagnostics found faulty bake element and connector. Replaced element and wire with new connector. Performed function test after repair. All functions checked good at time of service. ; used 1 279457 (Wire) from stock

We serviced a

FRIGIDAIRE RANGE

Model FFEF3043LSK

Near Lewisville, TX 75067

John

Job Details: 05/02/2023

Customer concern is oven not holding correct temp. Preheated oven to 350 and found unit heating upwards of 470 and control board never indicating preheated status. Needs new thermostat and control board.; ordrng 1 316233903 (Thermostat) and 1 5304518660 (Clock timer) and 1 316220725 (Overlay black)

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.92273100

Near Irving, TX 75062

John

Job Details: 05/02/2023

"Installed new motor assy, timer, and capacitor. Unit now spins and agitates. Found drain pump making squeeking noise and slow drain. Replaced drain pump from truck stock. All checks good. Found stand pipe clogged. Advised Customer that a plumber will be necessary to fix drain issue.; used 1 WP3363394 (PUMP-WATER) from stock"

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.20902990

Near Richardson, TX 75080

John

Job Details: 05/02/2023

"Came to install new motor, coupler and screws. Found that AHS has supplied the incorrect motor and part number. Motor send is for a dryer. Must re-order motor.; ordrng 1 WP3352287 (Washer motor)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW6230KW1

Near Spanaway, WA 98387

Cameron M.

Job Details: 05/02/2023

"Customer concern is that washer makes grinding noise during spin cycle. Found warped cam, causing grinding noise during operation. Also found actuator filed in fully shit from agitate to spin, causing grinding noise. Needs new cam kit,belt and actuator. Installed new parts. Cycle tested unit, all checks good. ; used 1 W10721967 (CAM), 1 W11239857 (BELT), and 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW6600SW2

Near Graham, WA 98338

Cameron M.

Job Details: 05/02/2023

"Customer concern is that washer does not drain and spin. Found debris in drain pump ,causing unit to drain at reduced rate. With approval of customer, removed debris. Cycle tested unit, all checks good. Collected pay via card payment."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5000DW3

Near Enumclaw, WA 98022

Cameron M.

Job Details: 05/02/2023

"Customer concern is that washer does not power. Unit stoped mid cycle and did not drain. Verified voltage to unit,good 120v. Tested ohms of drain pump, out of range. Found drain pump failure, causing main control short. Resulting in unit not powering. Needs new drain pump and control. Advised customer parts require authorization, may take time.; ordrng 1 W11417466 (CNTRL-ELEC) and 1 W11399437 (PUMP-WATER)"

We serviced a

LG DISHWASHER

Model LDF8874ST

Near Dallas, TX 75225

Patrick

Job Details: 05/02/2023

"Customer concern, loud squeeking noise from motor. Confirmed. Replaced motor from preorder. Tested unit, no leak, good spray, no noise. All checks good."

We serviced a

GE WASHER-TOPLOAD

Model GTWS8350H1WS

Near Plano, TX 75093

Lane

Job Details: 05/02/2023

Installed new control panel and performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104DSS0

Near Dallas, TX 75225

Patrick

Job Details: 05/02/2023

"Replaced control, ran svc cycle. All checks good"

We serviced a

LG WASHER-TOPLOAD

Model WT5680HWA

Near Plano, TX 75093

John

Job Details: 05/02/2023

Customer concern is washer will not drain. Found drain pump rattling and no water movement. Replaced drain pump with pre ordered pump. All checks good.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NS2A

Near Tacoma, WA 98408

Cejay

Job Details: 05/02/2023

Installed previously ordered drain pump. Cycle tested unit all checks good.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5200AP/A2 11

Near Plano, TX 75075

John

Job Details: 05/02/2023

Customer concern is knob broken. Found knob broken at connection to spline. Replaced knob from pre ordered parts. Cycle tested unit. All checks good.

We serviced a

DACOR COOKTOP

Model n/a

Near Plano, TX 75093

Lane

Job Details: 05/02/2023

Customer stated left rear and left front burners continuously spark. Performed diagnostics found ignition system faulty. Multiple parts need replacing. Contacting customer back with estimate.; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM354DSS3

Near Murphy, TX 75094

Lane

Job Details: 05/02/2023

Customer stated dishwasher doesn't fill. Performed diagnostics found unit does fill but wash pump id faulty. Sump assembly needs to be replaced. All other functions checked good at time of service. ; ordrng 1 W10805015 (Pump and motor)

We serviced a

KENMORE WASHER-FRONTLOAD

Model 11047511701

Near Dallas, TX 75208

Patrick

Job Details: 05/02/2023

"Customer concern, unit will not complete cycle. F31 mcu failure. Found broken shock also. Must replace in order to complete diagnosis. ; ordrng 4 WPW10163171 (Shock absorber)s and 1 WPW10163007 (Mcu)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC200XW2

Near Dallas, TX 75219

Patrick

Job Details: 05/02/2023

"Customer concern, unit leaks during use. No evidence of leak underneath unit. Ran rinse and spin with super load size. No leak noted, during cycle. Found capacitor out of range, 15uf. Must replaceCapacitor.; ordrng 1 W10804665 (Capacitor)"