Service History 5

We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF45R6300AV/US
Near Orting, WA 98360
Branden W.
Job Details: 10/04/2021
Customer concern is that washer will not spin or drain and produces error. Found drain pump filter clogged causing no drain or spin. Cleaned filter. Cycle tested. All checks good. Advised to clean filter regularly.
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WV55M9600AV/A5 03
Near Graham, WA 98338
Branden W.
Job Details: 10/04/2021
Customer concern is that washer stopped draining. Washer full of water at time of service. Started drain only cycle. Unit drained. Filled and drained numerous times. Unit drained every time. Ran diagnostic cycle. No issue. Advised to monitor washer. If issue returns to call.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Dallas, TX 75229
Jacob P.
Job Details: 10/04/2021
"Installed previously ordered wash pump and grommet. Test cycled, all checks ok."
We serviced a
GE DISHWASHER
Model GDF610PSJ2SS
Near Coppell, TX 75019
Jacob P.
Job Details: 10/04/2021
"Installed previously ordered flood switch. Test cycled, all checks ok."
We serviced a
GE RANGE
Model JGP328BEJ1BB
Near Frisco, TX 75035
Jacob P.
Job Details: 10/04/2021
"Installed previously ordered igniter and spark module. Test cycled, all checks ok."
We serviced a
GE DISHWASHER
Model GSD2200G02BB
Near Irving, TX 75063
Jacob P.
Job Details: 10/04/2021
Customer concern of unit not cleaning properly. Found no rinse aid in dishwasher. Found proper water levels and spray arm rotation. Water temps at sink +120deg. Advised customer that rinse aid is required for proper wash and drying results. Also advised customer of proper loading techniques. Unit is functioning as designed.
We serviced a
LG DISHWASHERS
Model LDF7551ST
Near Puyallup, WA 98374
Branden W.
Job Details: 10/04/2021
Customer concern is that dishwasher had a lot of suds and would just run drain pump and produce error. Dishwasher left idle for over a week. Customer turned breaker back on and dishwasher was operational. Advised suds likely set off leak sensor causing unit to run pump and error. Advised to run several cycles to flush suds. NO CHARGE
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB0
Near Princeton, TX 75407
Jacob P.
Job Details: 10/01/2021
"Installed previously ordered drain pump. Test cycled, all checks ok."
We serviced a
LG WASHER-FRONT LOA
Model WM2016CW/01
Near Tacoma, WA 98446
Branden W.
Job Details: 10/01/2021
Customer concern is that washer leaks intermittently. Cycle tested unit. No leaks present. Only sign of leak is from rear tub vent. Advised to use less HE detergent and run clean cycle regularly to help prevent leak from rear vent. No mechanical issues found.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45N5300F/A3
Near Roy, WA 98580
Cameron M.
Job Details: 10/01/2021
"Customer concern is that dryer does not tumble and produces poor drying results. Found open thermal fuse,causing unit to not tumble. Needs new thermal fuse. Installed new thermal fuse, preformed airflow test failed (yellow).cleaned and calibrated moisture sensors. Cycle tested unit. All checks good. Advised customer dryer vent needs to be cleaned. ; used 1 DC47-00016A (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAS4
Near Irving, TX 75038
Jacob P.
Job Details: 10/01/2021
Customer concern of unit not washing well. Found heating element bracket bent causing spray arm unable to move. Also found no rinse aid in dishwasher. Repositioned bracket and advised customer that rinse aid is required for proper wash and drying results. Also found unit draining from air gap. Advised customer that plumber is needed to correct drain issue. Unit is functioning as designed.
We serviced a
GE COOKTOP
Model UNAVAILABLE
Near Dallas, TX 75287
Jacob P.
Job Details: 10/01/2021
"No model and serial tag. Customer concern of only front right burner working. Found front left receptacle burnt and rear receptacles loose. Replaced front left receptacle and tightened rear receptacles. Test cycled, all checks ok. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model 401DV45K6500EW/A3 02
Near Puyallup, WA 98371
Cameron M.
Job Details: 10/01/2021
"Customer concern is that dryer belt come off, and makes noise during operation. Found seized idler pulley, causing noise during operation and belt to come off. Needs new idler pulley. Installed new idler pulley, cycle tested unit 3x all checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7120HW0
Near Edgewood, WA 98372
Cameron M.
Job Details: 10/01/2021
"Customer concern is that washer powers on but does not start cycle. found F7e9 (locked rotor ) via service mode. Apon inspection found rotors fastener backed out allowing rotor to fall, causing unit to not start cycle. Recounted rotor and fastener. Cycle tested unit 3x all checks good"
We serviced a
WHIRLPOOL WASHER-FRONT LOA
Model WFW92HEFW
Near Dallas, TX 75225
Jacob P.
Job Details: 10/01/2021
"Installed previously ordered control board. Test cycled, all checks ok."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED7800XW0
Near Plano, TX 75024
Jacob P.
Job Details: 10/01/2021
Customer concern of no air flow. Found blower nut spun off causing no air flow. Used loctite and secured nut to blower. Allowed customer loctite needs to dry for 24 hours before use.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5900TB0
Near Dallas, TX 75252
Jacob P.
Job Details: 10/01/2021
"Installed previously ordered inlet valve. Test cycled, all checks ok."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7300DW0
Near Dallas, TX 75229
Jacob P.
Job Details: 10/01/2021
"Installed previously ordered housing and valve. Test cycled, all checks ok. Left failed part with customer."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED92HEFW
Near University Place, WA 98467
Cameron M.
Job Details: 10/01/2021
"Customer concern is that dryer intermittently does not heat. Preformed airflow test failed (red). Preformed temperature checks, in range. Found no mechanical issues at this time, unit operating as designed. Advised customer that Dryer vent duct needs to be cleaned asap , and should not be used to prevent mechanical issues. Also advised customer on proper loading practices."
We serviced a
GE DISHWASHER
Model DDT595SSJ0SS
Near Dallas, TX 75225
Jacob P.
Job Details: 10/01/2021
"Installed previously ordered control board. Test cycled, all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV431AEP/XAA 01
Near Mesquite, TX 75150
Jacob P.
Job Details: 09/30/2021
"Installed previously ordered control board. Test cycled, all checks ok"
We serviced a
KENMORE DISHWASHER
Model 66512793K310
Near Dallas, TX 75230
Jacob P.
Job Details: 09/30/2021
"Installed previously ordered control board and drain pump. Test cycled, all checks ok."
We serviced a
MAYTAG DRYER-ELECTRIC
Model PYE4500AYW
Near Tacoma, WA 98408
Cameron M.
Job Details: 09/30/2021
"Installed previously ordered belt,blower wheel. And ring . Cycle tested unit, all checks good"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6700TW1
Near Tacoma, WA 98498
Cameron M.
Job Details: 09/30/2021
"Installed previously ordered control board, cycle tested unit. All checks good"
We serviced a
KITCHENAID RANGE
Model KDRS483VSS03
Near Dallas, TX 75205
Jacob P.
Job Details: 09/30/2021
"Customer concern of right oven not heating over 300deg. Unplugged temp probe and tested, ohms in range. Turned on oven and heated to 400deg, unable to verify complaint. Unit functioning as designed at time of service."
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS5
Near Buckley, WA 98321
Branden W.
Job Details: 09/30/2021
Customer concern is that dishwasher does not clean top rack at all. Found dishwasher leaning forward causing flood switch to trip before dishwasher has enough water for proper wash pressure. Unable to level dishwasher due to flooring not being installed under dishwasher. Advised customer that dishwasher needs to be leveled. Advised to call if issue is still present after leveling dishwasher.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC400VW0
Near McKinney, TX 75070
Jacob P.
Job Details: 09/30/2021
"Customer concern of unit not turning on. Found broken door switch causing no start. Replaced door switch. Test cycled, all checks ok. ; used 1 WP3406107 (SWITCH-DOR) from stock"
We serviced a
LG DRYER-ELECTRIC
Model DLE1101W
Near Coppell, TX 75019
Jacob P.
Job Details: 09/30/2021
"Installed previously ordered heating element. Test cycled, all checks ok."
We serviced a
WHIRLPOOL DISHWASHERS
Model WDT730PAHZ0
Near Bonney Lake, WA 98391
Branden W.
Job Details: 09/29/2021
Customer concern is that dishwasher does not fill. Found dishwasher fills but wash pump does not operate causing no water movement. Wash pump has dead spot. Needs new pump and grommet. Declined to repair at this time.
We serviced a
WHIRLPOOL WALL OVEN
Model RBS245PDB4
Near Graham, WA 98338
Branden W.
Job Details: 09/29/2021
Installed new cooling fan and rebuilt main control. Cycle tested at 350deg. All checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Dallas, TX 75214
Jacob P.
Job Details: 09/29/2021
"Customer concern of unit not washing. Found loose connector to wash pump causing no wash. Reseated connector. Test cycled, all checks ok."
We serviced a
GE DISHWASHER
Model GDF570SSJ0SS
Near Buckley, WA 98321
Branden W.
Job Details: 09/29/2021
Installed new main control and user interface boards. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WFW9451XW00
Near Allen, TX 75013
Jacob P.
Job Details: 09/29/2021
"Customer concern of unit not draining completely and shaking. Found pedestal unlevel causing unit to shake. Also found debris in pressure hose causing unit to not drain completely. Cleaned pressure hose, leveled pedestal and removed debris from under baffles. Test cycled, all checks ok."
We serviced a
GE DISHWASHER
Model GSD2200G02BB
Near Spanaway, WA 98387
Cameron M.
Job Details: 09/29/2021
"Installed previously ordered motor and pump assembly, cycle tested unit. All checks good. Customer did not wish to retain old pump and motor assembly."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB725BW0
Near Tacoma, WA 98444
Branden W.
Job Details: 09/29/2021
Installed new main control and hub. Cycle tested numerous times. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW3
Near Lakewood, WA 98499
Cameron M.
Job Details: 09/29/2021
"Installed previously ordered transmission, washplate and screw. Cycle tested unit 3x, all checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WF337AAL/XAA
Near Tacoma, WA 98408
Cameron M.
Job Details: 09/29/2021
"Installed previously ordered drain pump. Cycle tested unit, all checks good."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11067062600
Near McKinney, TX 75071
Jacob P.
Job Details: 09/29/2021
"Installed previously ordered belt and idler pulley. Test cycled, all checks ok"
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF42H5000AW/A2 11
Near Tacoma, WA 98445
Cameron M.
Job Details: 09/28/2021
"Installed previously ordered drain pump, cycle tested unit 3x. All checks good."
We serviced a
KENMORE WASHER-FRONT LOA
Model 79641472210
Near Puyallup, WA 98375
Cameron M.
Job Details: 09/28/2021
"Customer concern is that washer leaks a little water, potentially from drain pump clean out. Found drain pump clean out loose by 1/4 turn, causing unit to leak. Also found dirty boot ,causing leak from bottom of door. Tightened drain pump clean out. Wiped debris from boot. Cycle tested unit 10x, found no mechanical issues. Advised customer on regular cleaning intervals for washer. Also advised customer on using high quality detergent for best cleaning results."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Graham, WA 98338
Cameron M.
Job Details: 09/28/2021
"Installed previously ordered lid,cycle tested unit. All checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H700EW/A2 01
Near Tacoma, WA 98445
Branden W.
Job Details: 09/28/2021
"Customer concern is that dryer does not heat. Found open heating element causing no heat. Also found seized idler pulley. Replaced heating element and idler pulley. Vacuumed inside of dryer. Cycle tested. All checks good. ; used 1 DC97-14486A (ELEMENT ASSEMBLY), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA 00
Near Gig Harbor, WA 98335
Branden W.
Job Details: 09/28/2021
Customer concern is that dishwasher does not drain and has water left in it after cycle. Found clogged airgap causing unit to drain slowly and leak from airgap. Cleaned airgap and hose from airgap to sink plumbing. Cycle tested x3. All checks good.
We serviced a
MAYTAG WASHER-FRONT LOA
Model MHW5630HC0
Near Puyallup, WA 98374
Cameron M.
Job Details: 09/27/2021
"Installed previously ordered door boot, cycle tested unit 3x. All checks good."
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ9WW
Near Puyallup, WA 98371
Branden W.
Job Details: 09/27/2021
Installed new speed sensor and belt. Cycle tested with a load of towels. Washer operating as designed. All checks good.
We serviced a
LG DRYER-ELECTRIC
Model DLEX7177WM
Near Tacoma, WA 98409
Cameron M.
Job Details: 09/27/2021
"Customer concern is that dryer makes clunky noise during operation. Found failed front right roller, causing noise during operation. Needs new drum roller. Installed new roller, cleaned and vacuumed inside of dryer. Cycle tested unit, all checks good. ; used 1 4581EL2002H (ROLLER ASSEMBLY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS3
Near Graham, WA 98338
Branden W.
Job Details: 09/27/2021
Installed new spray arms. Cycle tested. All checks good.
We serviced a
LG DRYER-GAS
Model DLG3744S
Near Puyallup, WA 98374
Cameron M.
Job Details: 09/27/2021
"Customer concern is that Customer would run between 1-5 load cycles then dryer would stop heating, Customer also said vets have been cleaned twice. Preformed airflow test failed (red).preformed temperature checks ,in range. Preformed airflow test vent off ,passed. Found no mechanical issues at this time, unit operating as designed. Advised customer to have vent cleaned and use company that provides video inspection after service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Graham, WA 98338
Branden W.
Job Details: 09/27/2021
Customer concern is that dishwasher does not wash. Found failed wash pump causing no water movement. Needs new pump/sump assembly. Declined to repair at this time.
We serviced a
SAMSUNG WASHER-FRONT LOA
Model n/a
Near Graham, WA 98338
Cameron M.
Job Details: 09/24/2021
"Arrived at address made contact with homeowners minor daughter, she then stated homeowners had canceled appointment"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5840SW0
Near Tacoma, WA 98406
Cameron M.
Job Details: 09/24/2021
"Customer concern is that dryer does not start cycle. Checked supply voltage to unit, unable to fully test unit as unit is only getting 93 volts. advised customer electrician is needed to correct the problem."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 02
Near DuPont, WA 98327
Cameron M.
Job Details: 09/24/2021
"Installed previously ordered main pcb. Preformed temperature checks low 126,110. All checks good. Unit operating as designed."
We serviced a
FRIGIDAIRE OVEN/STOVE
Model PLES389DCC
Near Tacoma, WA 98499
Cameron M.
Job Details: 09/23/2021
"Installed previously ordered bake element. Cycle tested unit, all checks good.."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DC4
Near Lake Tapps, WA 98391
Cameron M.
Job Details: 09/23/2021
"Installed previously ordered lid. Cycle tested unit, all checks good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Tacoma, WA 98406
Cameron M.
Job Details: 09/22/2021
"Customer concern is that dryer does not heat. Preformed airflow test, failed. f4e3 (restricted airflow) present via service mode.found kinked vent hose causing airflow restriction. Also Found open heating element, causing unit to not heat during operation. Needs new element. Fix vent hose . Cleaned and Vacuumed inside of unit. Installed new element. Cycle tested unit, all checks good ; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
GE DRYER-ELECTRIC
Model GFDN110ED2WW
Near Tacoma, WA 98404
Cameron M.
Job Details: 09/22/2021
Customer concern is that dryer takes multiple cycles to dry clothes and clean lint trap eliminated. Preformed airflow test failed (yellow). Cleaned and calibrated moisture sensors. Advised customer dryer vent duct needs to be cleaned asap. Also Advised customer on proper loading practices.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A3 04
Near Tacoma, WA 98406
Cameron M.
Job Details: 09/22/2021
"Customer states dryer was making noise duringoperation. Customer discovered lint trap not seated fully, allowing a sock to get to blower wheel. causing unit to make squealing noise , Customer removed sock . Apon arrival I preformed airflow test pass. Cycle tested unit 3x, found no mechanical issues at this time."
We serviced a
GE LAUNDRY CENTER
Model WSM2700TAWWB
Near Plano, TX 75093
Branden W.
Job Details: 09/22/2021
Customer concern is that washer will not fill with cold water. Found hot and cold inlet hoses reversed. Corrected hoses. All checks ok.
We serviced a
GE DISHWASHER
Model GLD5600N00BB
Near Sachse, TX 75048
Branden W.
Job Details: 09/22/2021
Installed previously ordered part. Cycle tested. No leaks. All checks good. Left failed part with customer as it caused a water leak.
We serviced a
WHIRLPOOL WASHER-FRONT LOA
Model WFW87EH
Near Spanaway, WA 98387
Cameron M.
Job Details: 09/22/2021
"Customer concern is that washer produces error codes, does not spin out clothes properly, and sounds like there's change in unit. Found no stored error codes via service mode. Tested unit via service mode Found no mechanical issues. Cycle tested unit with customer provided load of towels, was unable to duplicate customer concern. Advised customer to monitor and call if issue persists."
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS5
Near Prosper, TX 75078
Branden W.
Job Details: 09/22/2021
Installed new main control and turbidity sensor. Cycle tested through diagnostic cycle. All components operating properly. Customer advised that issue does not occur at beginning of cycle every time. Ran in 1hr cycle for 10 minutes. No issues. Advised to call if issue persists.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5840BW0
Near Mesquite, TX 75181
Branden W.
Job Details: 09/22/2021
"Customer concern that washer is not filling with enough water. Cycle tested, found washer would fill for a short time then drain. Performed calibration. Tested on super wash and deep water wash. Water level accurate. All checks good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB765FW0
Near Puyallup, WA 98374
Cameron M.
Job Details: 09/21/2021
"Customer concern is that dryer does not start cycle. Was unable to duplicate customer concern. Performed airflow test failed (red) advised customer dryer duct needs to be cleaned. Also Advised to monitor unit ,and to call if issue persists."
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Eatonville, WA 98328
Cameron M.
Job Details: 09/21/2021
"Customer concern is that dryer makes noise during operation. Found cracked top bearing. Also found mounting screws broken out of lower trap duct assembly and broken lint screen. Causing unit to make squealing noise during operation. Replaced trap duct asm,top bearing, and lint trap. Cleaned and Vacuumed inside of unit. Cycle tested unit 3x, all checks good."
We serviced a
GE WALL OVEN
Model n/a
Near McKinney, TX 75071
Branden W.
Job Details: 09/21/2021
AHS replacing oven.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Puyallup, WA 98374
Cameron M.
Job Details: 09/21/2021
"Customer concern is that dryer makes squealing noise during operation. Found seized idler pulley. Also found dirty rollers,causing unit to make noise during operation. Needs new idler pulley. Installed new idler pulley, cleaned and vacuumed inside of unit. Cycle tested unit 3x, all checks good. ; used 1 W10837240 (BRACKET) from stock"
We serviced a
GE WASHER-TOPLOAD
Model WBB2090G8WW
Near McKinney, TX 75070
Branden W.
Job Details: 09/21/2021
Customer concern is that washer does not spin properly when super water level is chosen. Also leaks sometimes. Found clogged pressure hose causing washer to overfill on all settings. Overfilling is cause of intermittent leak and poor spin. Cleaned pressure hose. Cycle tested all water levels. No other issues found.
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF50K7500AV/A2 11
Near Fox Island, WA 98333
Cameron M.
Job Details: 09/21/2021
"Installed sears provided main pcb and drain pump, cycle tested unit 3x, all checks good"
We serviced a
FRIGIDAIRE RANGE
Model FFEF3005MWA
Near Dallas, TX 75217
Branden W.
Job Details: 09/20/2021
"Customer concern is that bake elememt does not operate and front left burner gets too hot. Found wires to bake elememt burned and not making connection. Also found failed infinite switch not regulating temperatures. Replaced terminals to bake elememt and replaced infinite switch. Cycle tested. All checks good. ; used 1 316436001 ( INFINITE SWITCH, LARGE ELEME) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GPS0
Near Tacoma, WA 98445
Cameron M.
Job Details: 09/20/2021
"Customer concern is that dishwasher does not power on. Found loose connection at main power hook up, causing unit to not power and start cycle. Re connected wire it new wire nut, cycle tested unit. All checks good"
We serviced a
WHIRLPOOL DISHWASHER
Model DU945PWPB0
Near Coppell, TX 75019
Branden W.
Job Details: 09/20/2021
Customer concern is that dishwasher does not operate. Found bad connection at door latch causing unit to not operate. Reseated connectors. Cycle tested. Unit operating as designed.
We serviced a
LG RANGE
Model LSE3092ST /00
Near Tacoma, WA 98498
Cameron M.
Job Details: 09/20/2021
"Installed previously ordered door switch, cycle tested unit. All checks good."
We serviced a
KENMORE DRYER-ELECTRIC
Model 66702692
Near Mesquite, TX 75149
Branden W.
Job Details: 09/20/2021
Customer concern is that dryer takes multiple cycles to dry. Found dryer vent partially clogged causing long dry times. Advised to have vent cleaned.
We serviced a
KENMORE DISHWASHER
Model 665.13002N511
Near Tacoma, WA 98406
Cameron M.
Job Details: 09/20/2021
"Installed previously ordered control board, cycle tested unit 10x. All checks good."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11031632611
Near Graham, WA 98338
Cameron M.
Job Details: 09/20/2021
"Installed sears provided transmission, washplate, screw, slider. Cycle tested unit 3x, all checks good."
We serviced a
GE WASHER-TOPLOAD
Model GCWN2800D1WW
Near Puyallup, WA 98374
Branden W.
Job Details: 09/17/2021
Customer concern is that washer makes loud scraping noise when washing. Found base of washer being pushed up into drive pulley because washer sits in leak pan that has ridges that push into washer base. Advised this is an installation issue. No mechanical failures found.
We serviced a
FRIGIDAIRE DRYER-ELECTRIC
Model n/a
Near Puyallup, WA 98373
Cameron M.
Job Details: 09/17/2021
"Customer concern is that dryer makes squealing noise during operation. Found rear drum bearing dry of grease, causing unit to make squealing noise during operation. Greased rear bearing. Cycle tested unit, all checks good."
We serviced a
SAMSUNG RANGE
Model NE59N6630SG/AA
Near Puyallup, WA 98375
Branden W.
Job Details: 09/17/2021
Customer concern is that oven does not hold Temps and takes longer to cook. Also front surface burners take to long. Cycle tested surface burners. Both burners are at 1000 degrees on high. Cycle tested oven at 350. Found no mechanical issues. Adjusted bake temperature calibration up 15 degrees.
We serviced a
KITCHENAID WALL OVEN
Model KEBC278KSS0
Near Dallas, TX 75205
Jacob P.
Job Details: 09/17/2021
"Installed previously ordered cooling fan. Test cycled, all checks ok."
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF45H6300AW/A2
Near Frisco, TX 75034
Jacob P.
Job Details: 09/17/2021
"Customer concern of unit going out of balance and leaking with large, heavy loads. Found drain hose too far in wall causing unit to stay filled with water. Secured drain hose at proper depth. Test cycled, all checks ok."
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF42H5200AP/A2
Near Frisco, TX 75034
Jacob P.
Job Details: 09/17/2021
"Customer concern of unit not draining completely. Found debris in drain pump causing slow drain. Cleaned out debris. Test cycled, all checks ok."
We serviced a
MAYTAG WASHER-FRONT LOA
Model MHW5630HW0
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 09/17/2021
"Customer concern is that washer produces SD error and f9 error, will not unlock to remove clothes. Found unit produces f9e1 (long drain) via service mode. Vacuumed water from unit, check drain pump clean out. Found debris in drain pump, causing unit to not drain and leave unit locked. Cleared debris from drain pump, cycle tested unit 3x. All checks good. Advised customer on regular cleaning cycle intervals and of use of high quality detergent."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near McKinney, TX 75071
Jacob P.
Job Details: 09/17/2021
"Installed previously ordered dispenser. Test cycled, all checks ok."
We serviced a
FRIGIDAIRE WASHER-TOPLOAD
Model FAHE1011MW0
Near Tacoma, WA 98404
Branden W.
Job Details: 09/17/2021
Customer concern is that washer will not drain. Found sock lodged in drain pump causing no drain. Cleared pump. Also found nails in basket. Unit is being overloaded. Advised to not overload and check pockets.
We serviced a
GE OVEN-WALL
Model JRP28B0J1BB
Near Plano, TX 75075
Jacob P.
Job Details: 09/17/2021
"Installed previously ordered bake and broil elements. Test cycled, all checks ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Irving, TX 75063
Jacob P.
Job Details: 09/17/2021
"Installed previously ordered heating element. Test cycled, all checks ok."
We serviced a
KENMORE DISHWASHER
Model 66513543N412
Near Tacoma, WA 98445
Branden W.
Job Details: 09/16/2021
Installed new wash pump. Cycle tested. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model GU2475XTVQ0
Near Allen, TX 75002
Jacob P.
Job Details: 09/16/2021
"Installed previously ordered drain hoses. Found air gap cap cracked causing unit to drain onto counter. Replaced air gap crack. Test cycled, all checks ok. ; used 1 04470 (AIR GAP) from stock"
We serviced a
KENMORE DISHWASHER
Model 66514523N610
Near Richardson, TX 75082
Jacob P.
Job Details: 09/16/2021
"Installed previously ordered thermistor. Test cycled, all checks ok."
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Nevada, TX 75173
Jacob P.
Job Details: 09/16/2021
"Installed previously ordered manifold. Test cycled, all checks ok."
We serviced a
GE WASHER-TOPLOAD
Model GTW720BSN0WS
Near Sunnyvale, TX 75182
Jacob P.
Job Details: 09/16/2021
"Customer concern of unit going out of balance when washing large loads. Found multiple out of balance errors stored. Ran test cycle, unit functioning as designed. Advised customer that with larger loads, manual weight redistribution is sometimes necessary. All checks ok."
We serviced a
KENMORE DISHWASHER
Model 66513269K114
Near Rowlett, TX 75088
Jacob P.
Job Details: 09/16/2021
"Customer concern of unit not washing. Found water shut off to dishwasher under sink. Turned water supply on. Test cycled, all checks ok."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FC3
Near DuPont, WA 98327
Branden W.
Job Details: 09/16/2021
Customer concern is that washer was making squealing noise but has not happened in last few loads. Cycle tested empty and with a load of towels. No abnormal noises. All components check good. Advised to call if issue returns. NO CHARGE
We serviced a
KENMORE WASHER-TOPLOAD
Model 11020932991
Near Tacoma, WA 98445
Branden W.
Job Details: 09/16/2021
"Installed new transmission, clutch and coupler. Cycle tested. All checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Tacoma, WA 98498
Cameron M.
Job Details: 09/16/2021
"Customer concern is that washer makes knocking noise during agitation. Found no mechanical issues at this time, unit operating as designed."
We serviced a
MAYTAG WASHER-FRONT LOA
Model MHW6000XW2
Near Rockwall, TX 75087
Jacob P.
Job Details: 09/15/2021
"Installed previously ordered inlet valve. Test cycled, all checks ok."
We serviced a
GE COOKTOP
Model JP385W0U1WW
Near Heath, TX 75032
Jacob P.
Job Details: 09/15/2021
"Customer concern of back right burner not working. Found receptacle fallen in unit causing no power to burner. Secured receptacle. Test cycled, all checks ok."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Dallas, TX 75238
Jacob P.
Job Details: 09/15/2021
"Installed previously ordered motor, unit still doesn't start. Tested voltage into unit, found L1 dropping to 9v when powered. Hooked test cord up to unit and tested, unit turns on. Advised customer the issue is with the power supply and electrician will be needed to fix it. Unit is functioning as designed."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW2
Near Graham, WA 98338
Cameron M.
Job Details: 09/15/2021
"Installed previously ordered tub ring, cycle tested unit. All checks good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Plano, TX 75074
Jacob P.
Job Details: 09/15/2021
"Customer concern of unit not draining. Test cycled, unit drains. Unable to verify complaint. Advised customer to call back if problem persists."