We serviced a
ROPER WASHER-TOPLOAD
Model RAS8445KQ0
Near Rowlett, TX 75088
Patrick
Job Details: 03/30/2023
"Replaced gearcase. Unit now spins and agitate. Squeeking noise during spin ramp up, good away after speed is achieved. Must replace brake, tube, and clutch. ; ordrng 1 W10820043 (Drive tube) and 1 285785 (Clutch), used 1 80040 (Dog agits) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Rockwall, TX 75032
Patrick
Job Details: 03/30/2023
"Replaced adjusters, tested unit. All checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AV/A2
Near Gig Harbor, WA 98335
Cejay
Job Details: 03/30/2023
"Customer concern is that the washer is not filling with water and has to have the power reset to complete a cycle. Pulled error codes 8C1,DDC,4C,DDC,DC,DDC, found failed main PCB and mems senors causing washer not to complete a cycle. Needs new main PCB and mems sensor. Follow up scheduled for 04/05 10-2pm; ordrng 1 DC92-01803J (ASSY PCB MAIN) and 1 DC93-00278A (MEMS SENSOR)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 79681072310
Near Tacoma, WA 98465
Cejay
Job Details: 03/30/2023
"Customer concern is that dryer is making a noise durring operation. Preformed airflow test failed (yellow) found failed roller causing noise durring operation. Needs new LF support roller. Installed new LF roller and shaft, cleaned and lubricated CF roller. Cycle tested dryer all checks good. Advised customer dryer vent need service. ; used 1 4581EL2002H (ROLLER ASSEMBLY) from stock"
We serviced a
LG DISHWASHER
Model LDT7797BM
Near Orting, WA 98360
Cameron M.
Job Details: 03/30/2023
"Customer concern is that dishwasher leaks water from bottom left corner. Preformed visual inspection, found no obvious signs of defect. Cycle tested unit 10x found minor suds build up. Was unable to duplicate customer concern of leak . Advised customer on regular cleaning intervals. Also advised customer to monitor and record if issue persists."
We serviced a
WHIRLPOOL RANGE
Model WFG540H0AS0
Near Sumner, WA 98391
Cameron M.
Job Details: 03/30/2023
"Customer concern is that range oven does not heat. Preformed cycle test of oven on bake setting found bake ignitor not sparking to ignite manifold gasses. Whirlpool has service bulletin regarding malfunction. Recommended repair via manufacturer is burner service kit # W10700720. Installed new service kit per bulletin. Tested unit Found DSI board fault, causing ove operation malfunction needs DSI board follow up visit scheduled for 4/4 8-12; ordrng 1 WPW10331686 (SPARK MODULE)"
We serviced a
GE DISHWASHER
Model PDWT180R30SS
Near Enumclaw, WA 98022
Cameron M.
Job Details: 03/30/2023
"Customer concern is that dishwasher does not drain. Found seized drain pump, causing unit to not drain. Needs new drain pump. Installed new drain pump. Cycle tested unit. All checks good"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45T6000AW/A5 53
Near Lakewood, WA 98499
Cameron M.
Job Details: 03/30/2023
"Customer concern is that washer does not drain and spin. Inspected drain pump clean out, clean. Verified function of inlet valves, functional. Verified drain pump activation, good with adequate volume of flow. Cycle tested unit via rinse and spin,passed. Found no mechanical defects at time of service. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance. Advised customer to monitor and call if issue persists."
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA 01
Near Rowlett, TX 75089
John
Job Details: 03/30/2023
"Customer concern is DW not draining. Unit empty on arrival. Filled unit with small amount of water and drained, good drain. Ran service cycle. Unit fills washes and drains as designed. Filled and drained unit 5x times. No issues found. Unit functioning as designed."
We serviced a
GE WASHER-FRONTLOAD
Model GFW550SSN1WW
Near Dallas, TX 75218
John
Job Details: 03/30/2023
Customer concern is washer sometimes doesn't finish cycle and will stop. Found 32x fault codes for vent damper failure. Entered service mode using NuFi device and found damper failed to open/close multiple times. Needs new vent damper.; ordrng 1 WH16X29509 (Damper vent)
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EFME627UIW2
Near Dallas, TX 75209
John
Job Details: 03/30/2023
Installed new blower wheel and motor. All checks good.
We serviced a
KENMORE DISHWASHER
Model KDTE104ESS3
Near Dallas, TX 75209
John
Job Details: 03/30/2023
Customer concern is DW upper rack is broken. Found upper rack right side adjuster broken and jot attached to rail. Needs new adjuster.; ordrng 1 WPW10546503 (adjuster)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50T5300AC/ US 01
Near Dallas, TX 75211
John
Job Details: 03/30/2023
Customer concern is washer leaking and not spinning. Found inlet valves leaking down back of unit when filling. Also found suspension rods worn and fail bounce test causing unit to not be able to spin. Needs new inlet valve and suspension rods.; ordrng 1 DC97-15459H (Inlet valve) and 4 DC97-16350U (Suspension rod)s
We serviced a
MAYTAG WASHER-TOPLOAD
Model MAV8551AW0
Near Carrollton, TX 75007
Lane
Job Details: 03/30/2023
Customer stated washer makes abnormal noise when draining. Performed diagnostics found faulty drain pump and drive belt. All other functions checked good at time of service. ; ordrng 1 WP35-6780 (Drain pump) and 1 WP22003483 (Drive belt)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Carrollton, TX 75007
Lane
Job Details: 03/30/2023
Installed drain pump and performed multiple function and drain tests. All functions checked good at time of service.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Rockwall, TX 75087
Patrick
Job Details: 03/30/2023
"Customer concern, bulk detergent dispenser not sending detergent. Confirmed. F3e5 error code. Sensor failed. Must replace. ; ordrng 1 W11178145 (Detergent sensor)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Carrollton, TX 75007
Lane
Job Details: 03/30/2023
Customer stated dishwasher doesn't wash. Preformed diagnostics found damage due to rodents. Droppings and chewed wires found under unit.
We serviced a
GE RANGE
Model CHS900M2N1S5
Near Tacoma, WA 98498
Cameron M.
Job Details: 03/30/2023
Tech was assigned as a helper;
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8500SR01
Near Carrollton, TX 75007
Lane
Job Details: 03/29/2023
Replaced mcu and performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Dallas, TX 75225
Lane
Job Details: 03/29/2023
Customer stated dispenser doesn't open and wash quality has always been poor. Performed diagnostics found stored codes for diverter and pump motor. Advised replacing sump assembly and dispenser.all other functions checked good at time of service.; ordrng 1 W11032769 (Dispenser) and 1 WPW10605057 (Sumo assembly)
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Carrollton, TX 75007
John
Job Details: 03/29/2023
Installed new latch and control board. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW3
Near Graham, WA 98338
Cameron M.
Job Details: 03/29/2023
"Customer concern is that washer does not drain and spin clothes out fully. Found F8e1(long fill) f7e0(power failure) F7e5(shifter failure) f0e5(off balance) via service mode. Cycle tested unit. Found stuck cold inlet causing unit to not complete rinse and spin cycle. Exercised shifter, good. Found grease sling from gearcase on all four walls of case,indicating beginning stages of gearcase failure. Needs new gearcase and inlet. Customer declined repair at this time. Collected 95.00 +tax"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM0
Near The Colony, TX 75056
John
Job Details: 03/29/2023
Installed new dispenser. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED5500FW0
Near Puyallup, WA 98375
Cameron M.
Job Details: 03/29/2023
Installed previously ordered terminal block kit. Cycle tested unit. All checks good
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Dallas, TX 75228
Patrick
Job Details: 03/29/2023
"Unable to free spanner nut from transmission shaft. Damage to basket allows drive shaft to spin freely with no way of steadying, which is necessary. Must cut spanner from transmission. And replace both. ; ordrng 1 WP21366 (Spanner nut) and 1 W11454741 (Transmission), states that autho needed"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AP/A2
Near Dallas, TX 75205
Lane
Job Details: 03/29/2023
Replaced water inlet valves. Performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB850YW1
Near Puyallup, WA 98374
Cameron M.
Job Details: 03/29/2023
"Customer concern is that washer produces LD error and does not drain. Verified customer concern of ld error (f32 long drain),via service mode . Verified function of drain pump, seized. Causing unit to not drain. Needs new drain pump. Customer declined repair at this time. Collected 95.00 +tax via card Payment"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM6
Near Dallas, TX 75218
Patrick
Job Details: 03/29/2023
"Customer concern, unit not spraying water. Found leak from sump assy. Rodent damage. Unit not fit for repair."
We serviced a
KENMORE WASHER-TOPLOAD
Model 79641982410
Near Dallas, TX 75206
Patrick
Job Details: 03/29/2023
"Customer concern unit not draining. Confirmed. Replaced from truck stock. Tested unit, all checks good. ; used 1 4681EA2001T (Drain pump) from stock"
We serviced a
FRIGIDAIRE WALL OVEN
Model FFEW2425LSA
Near Irving, TX 75062
Patrick
Job Details: 03/29/2023
Replaced door lock and door sw. Problem persists. Wiring tests good. Must replace control; ordrng 1 318414221 (Eoc)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE55A7300E/A3
Near Tacoma, WA 98444
Cejay
Job Details: 03/29/2023
"Customer concern is that dryer is making a noise durring operation intermittenly. Preformed airflow test failed (red) found lint screen dirty and clogged, found debris inside lint chute and fan houseing causing vibrations. Cleaned lint build up from lint chute, fan housing and inside dryer cabinet, reassembled dryer cycle tested unit noise eleminated. Advised customer dryer vents need service before resuming operation of dryer. Customer sign airflow acknowledgement."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW3
Near Tacoma, WA 98409
Cejay
Job Details: 03/29/2023
"Permission to enter home via phone.Installed previously ordered main control and latch, preformed calibration cycle. Manual activation of agitation, spin and latch good. Cycle tested washer, all checks good. Customer unavailable for signature."
We serviced a
GE WASHER-FRONTLOAD
Model GFW550SSN1WW
Near Dallas, TX 75243
Lane
Job Details: 03/29/2023
Customer stated washer leaks water. Performed diagnostics found faulty door seal. All other functions checked good at time of service. Advised customer on tub clean cycle.; ordrng 1 WH05X29521 (Gasket)
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF5B
Near Mesquite, TX 75149
Patrick
Job Details: 03/29/2023
Replaced pressure sensor. Tested unit all checks good.
We serviced a
LG DISHWASHER
Model LDF5678BD
Near Mesquite, TX 75149
Patrick
Job Details: 03/29/2023
"Customer concern, kick plate screw came out. Replaced screw. Tested unit. All checks good."
We serviced a
LG DRYER-ELECTRIC
Model DLEX7177RM
Near Lakewood, WA 98498
Cejay
Job Details: 03/29/2023
"Installed previously ordered drum seal, belt, idler and front support wheels. Prefor,ed airflow test pass all checks good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED5630HC0
Near Frisco, TX 75035
John
Job Details: 03/29/2023
"Installed new motor and blower wheel. Found idler pulley worn and almost locked in place as well as 2 drum supports worn and difficult to turn. Replaced idler wheel and 2 drum supports from truck stock. All checks good.; used 1 279640 (PULLEY,IDLER), and 2 WPW10314173 (DRUM ROLLER) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW1
Near Allen, TX 75002
John
Job Details: 03/29/2023
Customer concern is washer not spinning clothes. Ran drain and spin cycle and found unit unable to sense. Found suspension rods worn and bouncy causing unit to not be able to balance load for spin cycle. Needs new suspension rods.; ordrng 1 W11396716 (Suspension rods)
We serviced a
GE DISHWASHER
Model PDW7880N00SS
Near Carrollton, TX 75007
John
Job Details: 03/29/2023
Installed new link arms. All checks good.
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Carrollton, TX 75007
John
Job Details: 03/29/2023
"Came to install UI, control, and spray arm. Found water ballast clip missing making it impossible to mount. Will need new water ballast and inner tub.; ordrng 1 Innertub (Inner tub) and 1 Waterballast (Water Ballast)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AP/US
Near Buckley, WA 98321
Cameron M.
Job Details: 03/29/2023
"Customer concern is that washer does not drain. Found seized drain pump, causing unit to not drain. Needs new drain pump installed previously ordered drain pump assembly, cycle tested unit 3x. All checks good."
We serviced a
SAMSUNG WALL OVEN
Model NQ70M7770DS/AA 50
Near Wylie, TX 75098
Lane
Job Details: 03/29/2023
Customer stated unit shut down after using oven. Performed diagnostics found faulty noise filter fuse for microwave. Replaced fuse and ran test. When high voltage components energized fuse failed. Transformer mag tube cap and diode need to be replaced with new door switches. Oven functions fine and can be used until microwave is fixed.; ordrng 1 DE94-04012A (Interlock door switch assembly) and 1 DE59-00002A (Diode) and 1 2501-001011 (Capacitor) and 1 DE26-00126A (Transformer) and 1 OM75P20ESGN (Magnetron) and 1 DE94-04016A (Interlock door switch assembly)
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Lakewood, WA 98498
Cejay
Job Details: 03/29/2023
"Customer concern is that dishwasher is not completeing a cycle. Pulled error codes. F4E3,F7E1. Preformed service diagnostic cycle, F6E4,F4E3 upon end of cycle. Confirmed 120v to wash motor no operation. Confirmed operation of element good. Verifed continuity at float switch good.Found peices of RS adjuster in dishwashe, Found failed wash motor causing dishwasher not to operate, found faulty main control causing F6E4 error. Needs new sump and motor assembly and main board also needs new adjusters. Requires auth.; ordrng 1 W11085683 (PUMP&MOTOR) and 1 W11305303 (CNTRL-ELEC) and 1 WPW10250160 (CLIP)"
We serviced a
KENMORE DISHWASHER
Model 66513073K216
Near Tacoma, WA 98418
Cameron M.
Job Details: 03/29/2023
"Installed previously ordered pump and grommet. Cycle tested unit. Found pump receives 120v supply voltage, but do get pump activation, needs new wash pump and grommet Follow up visit scheduled for 4/10 8-12; ordrng 1 W11133712 (WASH MOTOR) and 1 WPW10538166 (GROMMET)"
We serviced a
GE DISHWASHER
Model DDT595SSJ4SS
Near Spanaway, WA 98387
Cejay
Job Details: 03/29/2023
"Installed previously ordered main conteol and harness, unit powered on but did not start cycle. Found damaged door switch, bent switch arm unit will now operate but will need a new door switch. Follow up scheduled for 04/03 8-12pm; ordrng 1 WD21X10490 (DISHWASHER LATCH AND SWITCH ASSEMBLY)"
We serviced a
LG WASHER-FRONTLOAD
Model WM2650HWA
Near Lakewood, WA 98499
Cameron M.
Job Details: 03/29/2023
"Customer concern is that washer still leaking from bottom of door. Cycle tested unit 5x found build-up of hard water film and residue detergent. Also found slowly weeping hot water inlet valve, causing slow water leak over long period of time. Needs new hot and cold inlet valves . Follow up visit scheduled for 4/6 10-2; ordrng 1 5220FR2075L (COLD INLET) and 1 5220FR2006H (HOT INLET)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW2
Near Garland, TX 75040
Lane
Job Details: 03/29/2023
Customer stated washer stoped draining. Performed diagnostics foumd drain pump faulty. Replaced pump and ran test cycle after repair. All functions checked good at time of service
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8500SR01
Near Carrollton, TX 75007
Lane
Job Details: 03/29/2023
Replaced mcu and performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Dallas, TX 75225
Lane
Job Details: 03/29/2023
Customer stated dispenser doesn't open and wash quality has always been poor. Performed diagnostics found stored codes for diverter and pump motor. Advised replacing sump assembly and dispenser.all other functions checked good at time of service.; ordrng 1 W11032769 (Dispenser) and 1 WPW10605057 (Sumo assembly)
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Carrollton, TX 75007
John
Job Details: 03/29/2023
Installed new latch and control board. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW3
Near Graham, WA 98338
Cameron M.
Job Details: 03/29/2023
"Customer concern is that washer does not drain and spin clothes out fully. Found F8e1(long fill) f7e0(power failure) F7e5(shifter failure) f0e5(off balance) via service mode. Cycle tested unit. Found stuck cold inlet causing unit to not complete rinse and spin cycle. Exercised shifter, good. Found grease sling from gearcase on all four walls of case,indicating beginning stages of gearcase failure. Needs new gearcase and inlet. Customer declined repair at this time. Collected 95.00 +tax"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM0
Near The Colony, TX 75056
John
Job Details: 03/29/2023
Installed new dispenser. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED5500FW0
Near Puyallup, WA 98375
Cameron M.
Job Details: 03/29/2023
Installed previously ordered terminal block kit. Cycle tested unit. All checks good
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Dallas, TX 75228
Patrick
Job Details: 03/29/2023
"Unable to free spanner nut from transmission shaft. Damage to basket allows drive shaft to spin freely with no way of steadying, which is necessary. Must cut spanner from transmission. And replace both. ; ordrng 1 WP21366 (Spanner nut) and 1 W11454741 (Transmission), states that autho needed"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AP/A2
Near Dallas, TX 75205
Lane
Job Details: 03/29/2023
Replaced water inlet valves. Performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB850YW1
Near Puyallup, WA 98374
Cameron M.
Job Details: 03/29/2023
"Customer concern is that washer produces LD error and does not drain. Verified customer concern of ld error (f32 long drain),via service mode . Verified function of drain pump, seized. Causing unit to not drain. Needs new drain pump. Customer declined repair at this time. Collected 95.00 +tax via card Payment"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM6
Near Dallas, TX 75218
Patrick
Job Details: 03/29/2023
"Customer concern, unit not spraying water. Found leak from sump assy. Rodent damage. Unit not fit for repair."
We serviced a
KENMORE WASHER-TOPLOAD
Model 79641982410
Near Dallas, TX 75206
Patrick
Job Details: 03/29/2023
"Customer concern unit not draining. Confirmed. Replaced from truck stock. Tested unit, all checks good. ; used 1 4681EA2001T (Drain pump) from stock"
We serviced a
FRIGIDAIRE WALL OVEN
Model FFEW2425LSA
Near Irving, TX 75062
Patrick
Job Details: 03/29/2023
Replaced door lock and door sw. Problem persists. Wiring tests good. Must replace control; ordrng 1 318414221 (Eoc)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE55A7300E/A3
Near Tacoma, WA 98444
Cejay
Job Details: 03/29/2023
"Customer concern is that dryer is making a noise durring operation intermittenly. Preformed airflow test failed (red) found lint screen dirty and clogged, found debris inside lint chute and fan houseing causing vibrations. Cleaned lint build up from lint chute, fan housing and inside dryer cabinet, reassembled dryer cycle tested unit noise eleminated. Advised customer dryer vents need service before resuming operation of dryer. Customer sign airflow acknowledgement."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW3
Near Tacoma, WA 98409
Cejay
Job Details: 03/29/2023
"Permission to enter home via phone.Installed previously ordered main control and latch, preformed calibration cycle. Manual activation of agitation, spin and latch good. Cycle tested washer, all checks good. Customer unavailable for signature."
We serviced a
GE WASHER-FRONTLOAD
Model GFW550SSN1WW
Near Dallas, TX 75243
Lane
Job Details: 03/29/2023
Customer stated washer leaks water. Performed diagnostics found faulty door seal. All other functions checked good at time of service. Advised customer on tub clean cycle.; ordrng 1 WH05X29521 (Gasket)
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF5B
Near Mesquite, TX 75149
Patrick
Job Details: 03/29/2023
Replaced pressure sensor. Tested unit all checks good.
We serviced a
LG DISHWASHER
Model LDF5678BD
Near Mesquite, TX 75149
Patrick
Job Details: 03/29/2023
"Customer concern, kick plate screw came out. Replaced screw. Tested unit. All checks good."
We serviced a
LG DRYER-ELECTRIC
Model DLEX7177RM
Near Lakewood, WA 98498
Cejay
Job Details: 03/29/2023
"Installed previously ordered drum seal, belt, idler and front support wheels. Prefor,ed airflow test pass all checks good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED5630HC0
Near Frisco, TX 75035
John
Job Details: 03/29/2023
"Installed new motor and blower wheel. Found idler pulley worn and almost locked in place as well as 2 drum supports worn and difficult to turn. Replaced idler wheel and 2 drum supports from truck stock. All checks good.; used 1 279640 (PULLEY,IDLER), and 2 WPW10314173 (DRUM ROLLER) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW1
Near Allen, TX 75002
John
Job Details: 03/29/2023
Customer concern is washer not spinning clothes. Ran drain and spin cycle and found unit unable to sense. Found suspension rods worn and bouncy causing unit to not be able to balance load for spin cycle. Needs new suspension rods.; ordrng 1 W11396716 (Suspension rods)
We serviced a
GE DISHWASHER
Model PDW7880N00SS
Near Carrollton, TX 75007
John
Job Details: 03/29/2023
Installed new link arms. All checks good.
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Carrollton, TX 75007
John
Job Details: 03/29/2023
"Came to install UI, control, and spray arm. Found water ballast clip missing making it impossible to mount. Will need new water ballast and inner tub.; ordrng 1 Innertub (Inner tub) and 1 Waterballast (Water Ballast)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AP/US
Near Buckley, WA 98321
Cameron M.
Job Details: 03/29/2023
"Customer concern is that washer does not drain. Found seized drain pump, causing unit to not drain. Needs new drain pump installed previously ordered drain pump assembly, cycle tested unit 3x. All checks good."
We serviced a
SAMSUNG WALL OVEN
Model NQ70M7770DS/AA 50
Near Wylie, TX 75098
Lane
Job Details: 03/29/2023
Customer stated unit shut down after using oven. Performed diagnostics found faulty noise filter fuse for microwave. Replaced fuse and ran test. When high voltage components energized fuse failed. Transformer mag tube cap and diode need to be replaced with new door switches. Oven functions fine and can be used until microwave is fixed.; ordrng 1 DE94-04012A (Interlock door switch assembly) and 1 DE59-00002A (Diode) and 1 2501-001011 (Capacitor) and 1 DE26-00126A (Transformer) and 1 OM75P20ESGN (Magnetron) and 1 DE94-04016A (Interlock door switch assembly)
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Lakewood, WA 98498
Cejay
Job Details: 03/29/2023
"Customer concern is that dishwasher is not completeing a cycle. Pulled error codes. F4E3,F7E1. Preformed service diagnostic cycle, F6E4,F4E3 upon end of cycle. Confirmed 120v to wash motor no operation. Confirmed operation of element good. Verifed continuity at float switch good.Found peices of RS adjuster in dishwashe, Found failed wash motor causing dishwasher not to operate, found faulty main control causing F6E4 error. Needs new sump and motor assembly and main board also needs new adjusters. Requires auth.; ordrng 1 W11085683 (PUMP&MOTOR) and 1 W11305303 (CNTRL-ELEC) and 1 WPW10250160 (CLIP)"
We serviced a
KENMORE DISHWASHER
Model 66513073K216
Near Tacoma, WA 98418
Cameron M.
Job Details: 03/29/2023
"Installed previously ordered pump and grommet. Cycle tested unit. Found pump receives 120v supply voltage, but do get pump activation, needs new wash pump and grommet Follow up visit scheduled for 4/10 8-12; ordrng 1 W11133712 (WASH MOTOR) and 1 WPW10538166 (GROMMET)"
We serviced a
GE DISHWASHER
Model DDT595SSJ4SS
Near Spanaway, WA 98387
Cejay
Job Details: 03/29/2023
"Installed previously ordered main conteol and harness, unit powered on but did not start cycle. Found damaged door switch, bent switch arm unit will now operate but will need a new door switch. Follow up scheduled for 04/03 8-12pm; ordrng 1 WD21X10490 (DISHWASHER LATCH AND SWITCH ASSEMBLY)"
We serviced a
LG WASHER-FRONTLOAD
Model WM2650HWA
Near Lakewood, WA 98499
Cameron M.
Job Details: 03/29/2023
"Customer concern is that washer still leaking from bottom of door. Cycle tested unit 5x found build-up of hard water film and residue detergent. Also found slowly weeping hot water inlet valve, causing slow water leak over long period of time. Needs new hot and cold inlet valves . Follow up visit scheduled for 4/6 10-2; ordrng 1 5220FR2075L (COLD INLET) and 1 5220FR2006H (HOT INLET)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW2
Near Garland, TX 75040
Lane
Job Details: 03/29/2023
Customer stated washer stoped draining. Performed diagnostics foumd drain pump faulty. Replaced pump and ran test cycle after repair. All functions checked good at time of service
We serviced a
GE WASHER-TOPLOAD
Model WHDSR315D5WW
Near Tacoma, WA 98445
Cejay
Job Details: 03/28/2023
"Installed previously order motor, also installed new capacitor. Cycle tested washer with a load all checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSR6332KQ0
Near Carrollton, TX 75007
John
Job Details: 03/28/2023
"Installed new timer, all checks good."
We serviced a
KENMORE DISHWASHER
Model 66513933K015
Near Carrollton, TX 75007
Lane
Job Details: 03/28/2023
Customer stated dishwasher dher made a electrical popi g sound and stopped working. Performed diagnostics found main control board shorted and user control unresponsive. Advise replacing main and user controls to insure proper operation.; ordrng 1 WPW10481103 (User control) and 1 W10473198 (Main control)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC300BW0
Near Orting, WA 98360
Cameron M.
Job Details: 03/28/2023
"Customer concern is that dryer does not start cycle. Found open thermal fuse, causing unit to not start cycle. Needs new thermal fuse. Installed new thermal fuse cleaned inside of unit. Cycle tested unit. All checks good. Preformed airflow test failed (red). Customer declined to retain old part. Collected payment via Advice customer dryer vent duct needs to be cleaned. ; used 1 WP3392519 (FUSE-THRML) from stock"
We serviced a
FRIGIDAIRE RANGE
Model PLEB30T9DCA
Near Heath, TX 75032
Patrick
Job Details: 03/28/2023
"Customer concern, heard sizzle from control and smelled smoke. Must replace main control.; ordrng 1 316429800 (Control)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 417.44052400
Near Enumclaw, WA 98022
Cameron M.
Job Details: 03/28/2023
"Customer concern is that washer will intermittently power on and beep,and tub fills over time. Found f43 error via service mode. Tested ohms of door lock in range, per manufacturer specifications unit requires new main control. Found inlet valves stuck open, causing tub to fill consistently. Found user board intermittently powers on without interaction. Also found broken console, causing difficulty opening and closing dispenser drawer. Needs new console, user interface, main board and inlet valves. Advised customer parts show NLA. AHS TO SUPPLY PARTS. REQUIRES AUTH ; ordrng 1 134371220 (VALVE) and 1 137005010 (USER BOARD) and 1 134443000 (CONSOLE) and 1 134743500 (CONTROL BOARD)"
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Rockwall, TX 75032
Patrick
Job Details: 03/28/2023
Replaced upper bearing assy. Tested unit. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Dallas, TX 75205
Patrick
Job Details: 03/28/2023
"Customer concern, unit leaking during use. Found drip from diverter. Must replace sump assy. ; ordrng 1 W10805015 (Sump assy)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Dallas, TX 75205
Patrick
Job Details: 03/28/2023
"Customer concern, unit not cleaning well. F8e2, drain error. Only stored code. Svc cycle, good fill, good spray, good diverter, good dispenser, good drain, good heat. Found clogged filter and partially clogged drain causing poor wash."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED75HEFW0
Near Mesquite, TX 75149
Patrick
Job Details: 03/28/2023
"Customer concern, unit will not heat. Confirmed. Good 240vac to unit. Good 240vac to element. Element open. Replaced from truck stock. Tested unit. All checks good. ; used 1 WP8544771 (Element) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MAH7500AWW
Near Plano, TX 75093
John
Job Details: 03/28/2023
Customer concern is washer leaking. Found rear bearing has failed and is stressing the door boot and allowing water through door. Needs new rear bearing assy. Parts to be researched for availability.; ordrng 1 1 (Rear bearing)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WTW4616FW2
Near McKinney, TX 75071
John
Job Details: 03/28/2023
"Customer concern is washer will not drain. Activated drain pump, pump does not engage. Voltage to drain pump checks good. Also found suspension rods severely worn and fails bounce test. Needs new drain pump and suspension rods.; ordrng 1 WPW10661045 (Drain pump) and 1 W10780045 (Suspension rods)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSQ9659PW2
Near Tacoma, WA 98407
Cejay
Job Details: 03/28/2023
"Installed previously ordered agitator, cap and bolt, cycle tested washer all chexks good."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11020022011
Near Tacoma, WA 98406
Cejay
Job Details: 03/28/2023
"Customer concern is that washer stopped in the middle of a cycle. Cycle tested washer, unit filled and agitates, washer botto,ed out on ground. Found failed suspension rods causing washer not to complete a cycle. Needs new suspension rods. Follow up scheduled for 04/03 10-2pm.; ordrng 1 W10780048 (SUSPENSION)"
We serviced a
LG WASHER-FRONTLOAD
Model WM3575CW
Near Irving, TX 75063
John
Job Details: 03/28/2023
"Customer concern is they just wanted a 'check up' on the washer. Ran service cycle, no codes found. All checks good."
We serviced a
LG REFRIGERATOR
Model LFDS22520S/04
Near Garland, TX 75041
Lane
Job Details: 03/28/2023
Performed full atmospheric vacuum and charged unit with 1.69oz r600a. Confirmed heat exchange and temperature drop after repair. Advised customer to allow up to 24hr for system to return to normal operation.
We serviced a
FRIGIDAIRE RANGE
Model FEF352FSB
Near Sumner, WA 98390
Cameron M.
Job Details: 03/28/2023
"Customer concern is that left front burner does not heat. Found screws for left FRONT burner backed out , causing infinite switch to become dislodged and rotate with knob. Remounted switch. Tested all burners, as checks good. Collected 95.00 + tax via card Payment"
We serviced a
WHIRLPOOL WALL OVEN
Model RBS305PRB00
Near Rowlett, TX 75089
Lane
Job Details: 03/28/2023
Installed heating element and performed full function test. All functions checked good at time of service. Advised customer new element may produce a oder when heating for the first time.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE52M7750V/A3
Near Dallas, TX 75218
Lane
Job Details: 03/28/2023
Customer stated dryer runs but doesn't heat. Performed diagnostics found faulty heating element. All other functions checked good at time of service. ; ordrng 1 DC93-00154A (Heater assembly)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH1
Near Tacoma, WA 98406
Cejay
Job Details: 03/28/2023
"Customer concern is that the dishwasher is not always disolving dedergent and is not always completeing a cycle. Control panel intermitten response to touch. Pulled error codes. F7E1, confirmed operation of element, no motor movement, F8 fuse good. Confirmed 120v outgoing from main board no operation of motor. Needs new control panel, wash motor and spray arm. Requires auth.; ordrng 1 WPW10605057 (PUMP&MOTOR) and 1 WPW10537335 (PANEL-CNTL) and 1 WPW10448645 (ARM-SPRAY)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Tacoma, WA 98404
Cejay
Job Details: 03/28/2023
"Customer made unit accesible Installed previously ordered friction pads, verified door operation with customer. All checks good."
We serviced a
GE WASHER-TOPLOAD
Model WHDSR315D5WW
Near Tacoma, WA 98445
Cejay
Job Details: 03/28/2023
"Installed previously order motor, also installed new capacitor. Cycle tested washer with a load all checks good."
We serviced a
GE RANGE
Model JB630DF4BB
Near Spanaway, WA 98387
Cejay
Job Details: 03/28/2023
"Installed previously ordered LR element, cycle tested burner all checks good."
We serviced a
FRIGIDAIRE DISHWASHER
Model EI24ID81SS0A
Near Dallas, TX 75240
Patrick
Job Details: 03/28/2023
Replaced keypad. Tested unit. All checks good.