We serviced a
KITCHENAID RANGE
Model KGRS505XSS02
Near Tacoma, WA 98406
Cameron M.
Job Details: 02/23/2022
"Customer concern is that right rear burner does not ignite and the top oven does not heat. Found stuck valve, causing right rear burner to not ignite. Also found upper oven has failed bake ignitor, causing bake to not ignite and heat oven cavity. Needs new valve body and ignitor. Follow up visit scheduled for 3/2 1-5; ordrng 1 WPW10206287 (valve-brnr) and 1 WPW10324738 (igntr-oven)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHW1
Near Gig Harbor, WA 98335
Cejay
Job Details: 02/23/2022
Installed previously ordered control panel. Cycle tested unit all checks good.
We serviced a
GE COOKTOP
Model JGP975SEK1SS
Near Puyallup, WA 98374
Branden W.
Job Details: 02/23/2022
Customer concern is that regulator is stripped at connection of cooktop. Needs new regulator and internal pipe. Internal pipe is back ordered with no ETA. Declined to repair at this time.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW75HEFW0
Near Sumner, WA 98390
Branden W.
Job Details: 02/23/2022
Customer concern is that washer stops running and produces drain error. Found F9 E1 (not draining error stored. Found clogged drain pump causing unit to not drain and produce error. Cleared drain pump. Cycle tested. All checks good.
We serviced a
KENMORE RANGE
Model 79079423600
Near Lake Tapps, WA 98391
Branden W.
Job Details: 02/23/2022
"Customer concern is that when using bake, oven would smell of gas and make banging noise. Found bake ignitor only drawing 2.5 amps causing slow and poor ignition. Replaced ignitor. Also cleaned all surface burner orifices and ignitors. All checks good. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"
We serviced a
LG WASHER-TOPLOAD
Model WT5480CW 01
Near Puyallup, WA 98372
Branden W.
Job Details: 02/23/2022
Installed new inlet valve assembly. Cycle tested. All checks good
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW4
Near Tacoma, WA 98405
Branden W.
Job Details: 02/23/2022
"Customer concern is that everything is wrong with washer and it does nothing. Found unit fails to lock, replaced lock with truck stock part for testing, unit now locks but no motor movement. Found error F7 E2 (motor failure) stored. Stator ohms in range. Needs new main control and lid lock. Control board is back ordered. Auth needed. ; ordrng 1 W11429620 (CNTRL-ELEC) and 1 W10810403 (lid lock assy)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 79681172210
Near Tacoma, WA 98445
Branden W.
Job Details: 02/23/2022
"Customer concern is that dryer drum keeps going even when dryer is off. Found sticking motor relay on main control causing motor to constantly run. Needs new main control. Next appointment 3/4 8-12; ordrng 1 EBR71725809 (PCB ASSEMBLY,MAIN)"
We serviced a
GE DISHWASHER
Model DDT595SMJ2ES
Near Puyallup, WA 98373
Cejay
Job Details: 02/23/2022
"Installed previously ordered logic board. Cycle tested unit it,all checks good."
We serviced a
KENMORE DISHWASHER
Model 665.13413K701
Near Fircrest, WA 98466
Cameron M.
Job Details: 02/23/2022
"Customer concern is that dishwasher does not complete cycle as unit constantly drains even when unit is empty. And water valve at wall is leaking. Advised customer leaking valve is plumbing failure, and plumber is needed to correct the leaking water valve. Cycle tested unit, found heavy oversuds conditions present, causing unit to leak from float switch during operation.found detergent build up on float switch, causing unit to not know water level inside wash cavity. Found normal wash cycle button intermittently does not register button strikes, causing dificulty selecting wash cycle and service mode testing. found excessive detergent and food build-up on inside cavity . Cleared debris from wash cavity. Cleared detergent build up from float. Cycle tested unit 10x flushing suds from unit. Needs new control panel follow up visit scheduled for 2/28 1-5; ordrng 1 WPW10083047 (panel-cntl)"
We serviced a
KITCHENAID DISHWASHER
Model KUDP02CRBL2
Near Rowlett, TX 75088
John
Job Details: 02/23/2022
Customer concern dishwasher leaking from door. Found large amount of Calcium build up on lower lip of tub as well as on lower sweeper seal and air inlet. Needs new air inlet and to have lower lip of tub cleaned.; ordrng 1 Wp8268937 (Air inlet)
We serviced a
KENMORE DISHWASHER
Model 722.14307.910
Near Rowlett, TX 75088
John
Job Details: 02/23/2022
Installed UI board previously supplied by Sears. Cycle tested all checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM3900HBA
Near Dallas, TX 75231
Patrick
Job Details: 02/23/2022
"Customer concern, 1e error code. Long fill. Ran heavy cycle. Hoses properly installed, good fill, good tumble, good drain. Ran diag cycle. No error codes. No fault detected at this time."
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DSS0
Near Dallas, TX 75218
Patrick
Job Details: 02/23/2022
Replaced sump. Tested unit. All checks good.
We serviced a
MAYTAG DISHWASHER
Model DWU7602AAE
Near Richardson, TX 75081
John
Job Details: 02/22/2022
Customer concern dishwasher not releasing soap pod when washing. Cycle tested unit no issues found. Found water in unit to be cold do to water heater being to far away. Explained to customer that dispenser relys on hot water to operate the wax switch inside dispenser. Advised Customer to prime hot water line by turning on hot water in sink before starting cycle. Cycle tested with hot water primed all checks good. Machine functioning as designed.
We serviced a
GE WASHER-TOPLOAD
Model WBSR3140DAWW
Near Farmers Branch, TX 75234
Patrick
Job Details: 02/22/2022
"Cc azustomer concern, unit not spinning or agitating. Found stripped splineson agitator coupling. Must replace. Timer stripped as well. Must replace. Ahs must supply parts as some are listed as NLA; ordrng 1 WH49X10042 (Air bell coupling) and 1 WH01X10061 (Timer knob) and 1 WH12X10300 (Timer)"
We serviced a
GE WASHER-TOPLOAD
Model GTWS8350H1WS
Near Irving, TX 75062
Patrick
Job Details: 02/22/2022
"Customer concern, unit leaking. Found bad main seal causing unit to leak through motor. Must replace bearing, mode shifter, rps sensor, rotor, and stator. Ahs to supply parts as some are NLA; ordrng 1 WH38X10021 (Bearing and retainer) and 1 WH05X10014 (Mode shifter) and 1 WH12X23995 (Rps sensor) and 1 WH39X10011 (Rotor) and 1 WH39X20678 (Stator)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE52M7750V/A3
Near Irving, TX 75060
Patrick
Job Details: 02/22/2022
"Customer concern, unit taking too long to dry. House vent clogged, lint trap broken. Removed spoon and lint from blower wheel. Tested temp on high, 160* checks good. Order lint trap and cover. ; ordrng 1 DC97-16742A (Lint trap) and 1 DC97-16741B (Lint filter cover)"
We serviced a
KITCHENAID COOKTOP
Model KGCU467VSS00
Near Dallas, TX 75214
John
Job Details: 02/22/2022
Customer concern FR and FL burners not lighting. Unable to obtain model or serial numbers from unit because gas line is installed in a way that the unit cannot be un-installed and the gas line cannot be unhooked without removing part of the cabinetry. Advised Customer that a carpenter would be needed to access unit. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC465HW
Near Spanaway, WA 98387
Cejay
Job Details: 02/22/2022
"Customer concern is that washer went out of balance and now the basket is not centered. Unbalanced load caused balance ring to wedge itself between the top and rear panels. Removed back panel to free the basket, reinstalled back panel. Calibrated washer. Cycle test washer rinse and spin, All checks good."
We serviced a
FRIGIDAIRE DISHWASHER
Model LGBD2431LF0B
Near DuPont, WA 98327
Cejay
Job Details: 02/22/2022
"Installed previously ordered gasket, spray arm and support. Cycle tested unit, all checks good"
We serviced a
LG WASHER-TOPLOAD
Model GTW180SCJ0WW
Near Tacoma, WA 98409
Cejay
Job Details: 02/22/2022
"Customer concern is that washer makes makes noise during operation and becomes unbalanced. Found bottom panel of cabinet warped causing pully to bottom out on panel, causing noise during operation and for washer to go out of balance. Removed tub assembly and flattened bottom panel of cabinet. Cycle tested unit, all checks good ."
We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA 02
Near Tacoma, WA 98444
Cameron M.
Job Details: 02/22/2022
"Customer concern is that oven does not heat on either baking or broil. Tested amp draw of ignitors broil good 3.26amps. Found failed bake . Needs new ignitor. Installed ignitor, cycle tested unit 3x. Preformed temperature checks, in range. All checks good. Advised customer on surface vs soaking temperatures. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4651AWS
Near Tacoma, WA 98446
Cameron M.
Job Details: 02/22/2022
"Customer concern is that dishwasher does not complete cycle unit shuts down roughly ten minutes into cycle cycle tested unit 10x, was unable to duplicate customer concern of unit shutting down mid cycle. Found inner door panel and damper separating, causing intermittent leak during operation. Also found Signs of over suds conditions, causing unit to leak during operation. Found heavy sludge build-up in flood switch, causing flood switch to not function properly. Needs new inner door panel. Part shows NLA ahs to supply. Advised customer may take time to receive part. ; ordrng 1 99002970 (DOOR, INNER (W/DAMPER))"
We serviced a
GE WASHER-FRONTLOAD
Model WPDH8800J0WW
Near Dallas, TX 75205
John
Job Details: 02/22/2022
Customer concern unit not powering on. Found control board and UI board voltage checks out of range. Needs new control board and UI board. AHS to supply parts.; ordrng 1 WH12X0388 (Power board) and 1 WH12X10387 (Control board)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A3
Near Dallas, TX 75241
John
Job Details: 02/22/2022
"Customer concern dryer is shutting down after approximately 4 minutes. Customer advised that it just started happening while drying a large comforter on bedding cycle (sensor dry). While removing comforter I noticed the outside of it was dry while the inside still wet. Customer advised that she had not shaken out the comforter to bring the wet portion to the outside. Once the comforter was shaken out and placed back into the dryer, it run without problem. I advised Customer that the cycles with the orange band around them are cycles that rely on moisture sensors inside of the drum to regulate how dry the clothes are getting. If there is no moisture touching them they will stop the cycle. Machine functioning as designed."
We serviced a
GE WASHER-TOPLOAD
Model WHDSR315D0WW
Near Mesquite, TX 75181
John
Job Details: 02/22/2022
"Customer concern washer making loud noise while spinning. Found Transmission making grinding noise and leaking oil. Needs new Transmission, Belt, Wash Nut, Coupling Nut, and Tub Seal. AHS to supply parts.; ordrng 1 WH38X10002 (Transmission) and 1 WH1X2026 (Belt) and 1 WH2X1193 (Wash nut) and 1 WH49X10042 (Coupling nut) and 1 WH02X10383 (Tub seal)"
We serviced a
LG WASHER-FRONTLOAD
Model WM3700HVA/01
Near Garland, TX 75043
John
Job Details: 02/22/2022
Customer concern washer not draining. Found drain getting proper voltage snd rattling but not draining. Opened debris catch on drain pump and found broken piece of impeller. Needs new drain pump.; ordrng 1 AHA75853804 (Drain pump)
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050US/AA 03
Near Bonney Lake, WA 98391
Branden W.
Job Details: 02/22/2022
Installed new inlet valve. Cycle tested. All checks ok. Left failed part with customer as it caused a water leak.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW0
Near Lake Tapps, WA 98391
Branden W.
Job Details: 02/22/2022
"Installed new belt, pulley, main control and inlet valve. Performed calibration. Cycle tested. All checks good at this time."
We serviced a
WHIRLPOOL RANGE
Model RF315PWPQ
Near Tacoma, WA 98422
Branden W.
Job Details: 02/22/2022
Customer concern both large burners don't heat properly. Found receptacles for large elements loose causing poor connection and improper heat. Replaced receptacles. Cycled burners. All checks good. ; used 2 330031 (RECEPTABLE ASSY) from stock
We serviced a
SAMSUNG RANGE
Model NE59N6630SS/AA
Near Tacoma, WA 98406
Cameron M.
Job Details: 02/22/2022
"Customer concern is that range display is rapidly flashing through leds . Found failed display, causing unit to rapidly flash function leds of display. Needs new display. Follow up visit scheduled for 3/10 1-5; ordrng 1 DG07-01005A (LED DISPLA)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11027082604
Near Tacoma, WA 98406
Cameron M.
Job Details: 02/22/2022
"Installed sears provided main control, cycle tested unit 3x. All checks good"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11069822801
Near Fircrest, WA 98466
Cejay
Job Details: 02/22/2022
"Customer concern is that dryer does not turn on. Found open thermal fuse causing dryer not to start, needs new thermal fuse. Installed new thermal fuse. Cycle tested unit, all checks good ; used 1 WP3392519 (FUSE-THRML) from stock"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11045091400
Near Gig Harbor, WA 98332
Cejay
Job Details: 02/22/2022
"Customer concern is that washer does not drain and shows F11 code. Cycle tested unit drain and spin, no issues.Ran diagnostics cycle, no issues.Cycle tested unit rinse and spin, no issues.Checked voltage at MCU 120v. Checked all harness connections at MCU, motor and CCU.Washer is working as designed At this time. Advised customer if issues persists to call and schedule another appointment."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW2
Near Seattle, WA
Branden W.
Job Details: 02/22/2022
Customer concern washer is grinding while washing and now not draining. Found new aftermarket shift actuator supplied by warranty company failed causing unit to not shift causing issues. Replaced actuator. Cycle tested with a load. All checks good. ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5200W/A3
Near Tacoma, WA 98498
Cameron M.
Job Details: 02/22/2022
"Customer concern is that dryer does not heat. Preformed airflow test failed (red). Found open heating element, causing unit to run without heating. Needs new heating element. Requires auth. ; ordrng 1 DC97-14486A (ASSY DUCT HEATER)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11096588210
Near Tacoma, WA 98444
Cameron M.
Job Details: 02/22/2022
"Customer concern is that dryer timer does not advance during sensor dry. Preformed airflow test failed (yellow). Cleand and calibrated moisture sensors. Cycle tested unit 3x. timer has faulty contacts, Causing timer to not advance time during sensor dry Cycle. Needs new timer. Requires auth. ; ordrng 1 WP3398194 (timer)"
We serviced a
KITCHENAID COOKTOP
Model JGP329SET1SS
Near Irving, TX 75063
Patrick
Job Details: 02/22/2022
"Customer concern unit leaking gas. Unit hot on arrival as cooking just completed. Leak appears to be coming from regulator attachment at bottom of unit. Must replace regulator, possible leak from burner valve as well. Retest once regulator is replaced and unit is cool.; ordrng 1 WB19T10078 (Regulator)"
We serviced a
GE DISHWASHER
Model GDF610PSJ2SS
Near Coppell, TX 75019
Patrick
Job Details: 02/22/2022
"Customer concern, no operation from keypad. Confirmed. Found diag led on main control steady on, software error. Cycled power, unit began operating. All keys function. Must replace main control. ; ordrng 1 WD21X24900 (Main control)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8400TW03
Near Sachse, TX 75048
John
Job Details: 02/22/2022
Customer concern washer leaking water. Washer was full over capacity when I arrived. Emptied and drained unit. Cycle tested all checks good. Found stack of Bobby pins in front of door boot drain holes causing excess water not to drain and to pool up against inside of door boot causing leak from boot. Removed Bobby pins and advised Customer about proper load size for their machine. Unit functioning as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Coppell, TX 75019
Patrick
Job Details: 02/22/2022
"Customer concern, dropping from door during cycle. Confirmed issue. Found unit badly out of square preventing door from sealing cleanly. Squared unit and tested. Seems to be all good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM2
Near Frisco, TX 75034
Patrick
Job Details: 02/22/2022
"Customer concern, unit still not cleaning dishes. Found faulty motor causing lack of water pressure during wash causing poor results. Must replace sump assy. ; ordrng 1 W10837026 (Pump&motor), states that autho needed"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/ A2
Near Frisco, TX 75035
Patrick
Job Details: 02/22/2022
Customer concern unit taking too long to dry. Found clogged house vent causing issue. Passed test when disconnected. Recommend customer have vent professionally cleaned.
We serviced a
KENMORE WASHER-TOPLOAD
Model 79631522211
Near Dallas, TX 75240
John
Job Details: 02/21/2022
Installed previously ordered transmission. Found wash nut to be stripped and unable to reuse. Needs new wash nut.; ordrng 1 4020FA4208J (Wash nut)
We serviced a
GE DISHWASHER
Model GDF610PSJ4SS
Near Carrollton, TX 75007
John
Job Details: 02/21/2022
Came to install control board. Found control board to be in serviceable condition but found UI to be not allowing unit to power on. Needs new UI Board.; ordrng 1 WD21X23462 (UI Board)
We serviced a
GE RANGE
Model JBP35DOK3BB
Near Garland, TX 75043
Patrick
Job Details: 02/21/2022
Replaced rf element and socket. Replaced lr element and socket. Tested unit. All checks good
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.23832100
Near Irving, TX 75063
John
Job Details: 02/21/2022
Customer concern washer will not drain or spin. Found burnt wires on timer causing unit not to drain or spin. Needs new timer.; ordrng 1 WP661649 (Timer)
We serviced a
GE RANGE
Model JBP26W0B4WW
Near Spanaway, WA 98387
Branden W.
Job Details: 02/21/2022
Customer concern is that oven bake element caught fire. Found shorted element. Needs new element. Advised to leave unit unplugged. Next appointment 2/24 1-5; ordrng 1 WB44T10011 (range oven bake elem)
We serviced a
LG WASHER-FRONTLOAD
Model WM9000HVAI
Near University Place, WA 98466
Cejay
Job Details: 02/21/2022
Installed previously ordered drain pump. Cycle tested unit all checks good
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB725BW0
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 02/21/2022
"Installed previously ordered outer tub, control and hub , cycle tested unit 3x. All checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW1
Near Puyallup, WA 98372
Cejay
Job Details: 02/21/2022
Customer concern is that washer is not spinning. Shifter system failure fault via service mode.found failed actuator causing basket not to spin. Needs new actuator. Follow up scheduled for 03/07 8-12pm; ordrng 1 W10913953 (actuator)
We serviced a
GE WALL OVEN
Model JTP86S0H3SS
Near Puyallup, WA 98371
Branden W.
Job Details: 02/21/2022
Customer concern is that oven does not heat. Found open bake element causing unit to not heat. Needs new element. Next appointment 2/25 8-12; ordrng 1 WB44T10018 (element bake (3400w))
We serviced a
LG WASHER-FRONTLOAD
Model WM3670HWA
Near Tacoma, WA 98404
Cameron M.
Job Details: 02/21/2022
"Installed previously ordered drain pump, cycle tested unit 3x. All checks good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM0
Near Edgewood, WA 98372
Branden W.
Job Details: 02/21/2022
"Customer concern is that dishwasher does not operate and produces F2 E2 (communication failure) error code. Found main board only sends 2.2vdc to user interface (should be 5vdc). Also found display segment burned out on interface display board. Also found vent leaking water between door panels. Needs new main control, user interface and vent assembly. Next appointment 2/25 10-2; ordrng 1 W10751502 (elect control board) and 1 W10917737 (housing-ui) and 1 WPW10428211 (vent asm)"
We serviced a
FRIGIDAIRE RANGE
Model LGGF3043KFR
Near Lake Tapps, WA 98391
Branden W.
Job Details: 02/21/2022
"Customer concern is that oven does not heat and right rear burner does not ignite. Found failed spark ,odule causing no spark to burner, found broken screws to burner bases. Also found broken bake ignitor causing no ignition for bake. Needs new burner base, spark module, ignitor, screws and harness. Next appointment 2/25 10-2; ordrng 1 316489403 (ignitor,burner) and 1 5304508269 (spark module kit) and 1 316536622 (ignitor/orifice as) and 4 316540900 (screw)s and 4 316240600 (screw)s and 1 5304494425 (harness)"
We serviced a
KENMORE RANGE
Model 790.78763407
Near Tacoma, WA 98405
Cameron M.
Job Details: 02/21/2022
"Installed previously ordered door handles, cycle tested unit 3x. All checks good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS5
Near Enumclaw, WA 98022
Cejay
Job Details: 02/21/2022
Customer concern is that dishwasher door pops open. Could not reproduce error. Check dishwasher for errors via service mode. None found. Service pointer about issue all checks good. Found insulation binding door cable possibly causing door not to close all the way.Removed insulation from door cable. Cycle tested unit it multiple times with no issues. Advised customer if issues persists to call and schedule another appointment.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Irving, TX 75062
John
Job Details: 02/21/2022
Installed previously ordered inlet valve. Attempted to install drawer track but customer request I wait till return trip so they have time to widen opening for dishwasher in order to Uninstaller unit for service. Unit also has clogged and restricted upper and lower spray arms. Needs new spray arms.; ordrng 1 W11101428 (Lower spray arm) and 1 WPW10448645 (Upper spray arm)
We serviced a
GE DISHWASHER
Model GSD2100V70BB
Near Richardson, TX 75081
Patrick
Job Details: 02/21/2022
Replaced motor assy. Tested unit. All checks good.
We serviced a
GE OTHER
Model JVM1640BJ03
Near Wylie, TX 75098
Patrick
Job Details: 02/21/2022
"Customer concern, dead buttons on keypad, melted door panel. 7,8, and 9 do not register when pressed. Must replace ui, main board, and outer door skin. Ahs must supply parts.; ordrng 1 WB27X10718 (Smart board) and 1 WB27X10719 (Keypad) and 1 WB55X10813 (Door outer)"
We serviced a
GE WASHER-TOPLOAD
Model GTW330ASK4WW
Near Dallas, TX 75210
John
Job Details: 02/21/2022
"Customer concern washer continuously filling machine when turned off. Found inlet valve not closing properly causing water to flow into machine when powered off. Needs new inlet valve,; ordrng 1 WH13X26534 (Inlet valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Bonney Lake, WA 98391
Cejay
Job Details: 02/21/2022
"Installed previously ordered seal, vent and door gasket. Front panel not installed due to wrong color. Needs stainless steel door panel. Follow up scheduled for 03/09 8-12pm; ordrng 1 W11174872 (panel)"
We serviced a
GE WASHER-TOPLOAD
Model WPGT9350C0PL
Near Rockwall, TX 75087
Patrick
Job Details: 02/21/2022
"Customer concern, unit noisy during agitate. Tested empty, no fault detected. Tested under load, loud grinding noise from agitator, minimal wash motion. Disassembled, found splines on agitator heavily worn causing noise. Must replace agitator. ; ordrng 1 WH43X10027 (Pulsation asm)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4 01
Near Sachse, TX 75048
Patrick
Job Details: 02/21/2022
"Customer concern, clothes at after cycle finishes. Found unit dripping constantly. Failed inlet valve causing unit to malfunction. Must replace inlet valve. ; ordrng 1 DC97-15459G (VALVE WATER;AC110-127V,RUBBER SEALING, 5)"
We serviced a
GE WALL OVEN
Model PT7550SF2SS
Near Puyallup, WA 98375
Branden W.
Job Details: 02/21/2022
"Customer concern is that upper oven did not heat up. Cycle tested all components for both upper and lower ovens, all fans and elements operating properly. Cycle tested upper to 425 on convection and lower to 350 standard bake. Performed recalibration with newfi. All checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LET8648LW0
Near Dallas, TX 75214
John
Job Details: 02/21/2022
Customer concern dryer is not drying fast enough. Vent checked unit without home vent attached (green). Vent checked unit with home vent attached (green). Temp checks in range (140-185). Machine functioning as designed.
We serviced a
FRIGIDAIRE DISHWASHER
Model LFBD2409LF2B
Near Tacoma, WA 98445
Cameron M.
Job Details: 02/21/2022
"Customer concern is that dishwasher overflows from airgap. Cycle tested unit Found clogged airgap, causing unit to overflow airgap during drain portion of cycle. Cleared debris from airgap and hose to disposal. Cycle tested unit 3x, all checks good. Advised customer on clearing dishes before using dishwasher. Also advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Bonney Lake, WA 98391
Cejay
Job Details: 02/21/2022
"Installed previously ordered lid, hinge, and screws. Swapped lid strike. And removed coins from under wash plate. Cycle tested washer. All checks good"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7120HW0
Near Spanaway, WA 98387
Branden W.
Job Details: 02/21/2022
"Customer concern is that washer says it is due for yearly service. Performed diagnostic cycle, leveled washer. Performed recalibration. All checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LE5550XTW0
Near Carrollton, TX 75007
Patrick
Job Details: 02/18/2022
"Customer concern, unit not heating. Found hi limit start blown must replace there'll cut out of from truck stock. Found torn plastic discharge duct. Must replace from truck stock. ; ordrng 1 279769 (Thermal cut out) and 1 Btd48 (Duct)"
We serviced a
LG WASHER-TOPLOAD
Model WT7300CV
Near Wylie, TX 75098
John
Job Details: 02/18/2022
"Customer concern washer not coming on (no power). Upon pressing the power button the unit powers on. Ran test cycle, no issues found. Customer states, 'I have been holding my finger on the start button and its not working.' Advised Customer that he must power on unit before attempting to run it. Machine functioning as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM2
Near Frisco, TX 75034
Patrick
Job Details: 02/18/2022
"Replaced spray arms, tested unit. Both spray arms turning. All checks ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Frisco, TX 75034
Patrick
Job Details: 02/18/2022
Replaced control. Tested unit. All checks good
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Tacoma, WA 98406
Cejay
Job Details: 02/18/2022
Customer concern is that dryer does not heat. Preformed airflow test failed (yellow) found open element causing dryer not to heat. Needs new element. Installed new element. Cycle tested unit all checks good. Advised customer dryer ducts need service to allow for proper airflow; used 1 WP3387747 (ELEMENT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDP02CRBL2
Near Rowlett, TX 75088
John
Job Details: 02/18/2022
Installed previously ordered door seal. Cycle tested all checks good.
We serviced a
GE RANGE
Model JB640DR4BB
Near Forney, TX 75126
John
Job Details: 02/18/2022
Installed previously ordered infinite switch and control board. Cycle tested all checks good. Was unable to reuse face plate from old control board. Needs new graphics faceplate.; ordrng 1 WB27T11005 (FACEPLATE GRAPHICS (BK))
We serviced a
WHIRLPOOL RANGE
Model WFE745COFS00
Near Princeton, TX 75407
Patrick
Job Details: 02/18/2022
"Customer concern, unit over heating. Found unit operating normally. All elements cycling normally."
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTVB2
Near Forney, TX 75126
John
Job Details: 02/18/2022
"Customer concern dishwasher leaking water f4om underneath unit. Found worn diverter valve seal, causing water to leak from sump assy. Needs new sump assy.; ordrng 1 WPW10056309 (Pump & motor)"
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD4375RFC0
Near Dallas, TX 75253
John
Job Details: 02/18/2022
Installed previously ordered drain pump. Tested heating element. All checks good. Advised Customer about using rinse aid and it's benefit to the drying of dishes. Unit functioning as designed.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHWC7500YW 0
Near Tacoma, WA 98403
Cejay
Job Details: 02/18/2022
Installed previously ordered bellow. Could not test unit as it was unistalled. Advised customer is there are any issues to call and schedule another appointment.
We serviced a
KENMORE DISHWASHER
Model 66512093K210
Near Puyallup, WA 98374
Cejay
Job Details: 02/18/2022
Installed previously ordered heater. Confirmed repair via service mode. All checks good
We serviced a
GE WASHER-TOPLOAD
Model GTWS8350HWS
Near Irving, TX 75062
Jorge
Job Details: 02/18/2022
"Installed previously ordered inlet valve and hose . Installed parts, tested unit and all checks good to manufacturer's proper functions at this time."
We serviced a
GE DRYER-ELECTRIC
Model GTD84ECSN1WS
Near Graham, WA 98338
Cejay
Job Details: 02/18/2022
Customer concern is that dryer is not heating. Preformed airflow test pass (green) found failed heater wire connection. Installed new wire connector. Cycle tested unit all checks good
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6300AV/US
Near Dallas, TX 75211
Jorge
Job Details: 02/18/2022
Installed previously ordered drain pump assembly. Cycle tested unit and all checks good to manufacturer's proper functions at this time
We serviced a
HOTPOINT WASHER-TOPLOAD
Model VBXR1090DBWW
Near Dallas, TX 75219
Jorge
Job Details: 02/18/2022
Customer concern unit is loud. Found worn out transmission and bearing causing unit to be loud. Need to replace transmission with bearing kit for proper functions ; ordrng 1 WH2X1198 (Tub bearing) and 1 WH38X10002 (Transmission)
We serviced a
LG RANGE
Model LDG4315ST/00
Near Mesquite, TX 75149
Jorge
Job Details: 02/18/2022
"When opened box found igniter broken. Tried to install igniter from van stock, also defective, luckily we stock 2 igniter in van. Installed igniter(#X002ZZ45TL) Tested and all checks good to manufacturer's proper functions at this time; used 1 X002ZZ45TL (Igniter) from stock"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF219ANW/XAA
Near Mesquite, TX 75149
John
Job Details: 02/18/2022
Arrived to install parts from Sears. Unit needs drain pump. Unit too damaged by rust to complete repair.
We serviced a
GE DISHWASHER
Model GSD5560G01SS
Near Murphy, TX 75094
Patrick
Job Details: 02/18/2022
On site to install upper rack speed by AHS. Part will not fit unit as rollers are incompatible. Return rack. Must order upper rack roller kit. Also found rinse air cap missing. Must replace; ordrng 1 WD12X10327 (Dishwasher roller and stud kit (4pack)) and 1 WD12X24238 (Cap fill)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHV0
Near Murphy, TX 75094
Patrick
Job Details: 02/18/2022
Replaced adjusters tested unit. Found wrong clip ordered for rack tines. Must order clip.; ordrng 1 WPW10082853 (Pivot-tine)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Spanaway, WA 98387
Cejay
Job Details: 02/18/2022
Was unable to pull washplate. Wash plate will need to be cute out in order to complete repair. Needs new wash plate and bolt.; ordrng 1 W10902814 (washplate) and 1 W10752187 (screw)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW5620HW1
Near Richardson, TX 75082
Patrick
Job Details: 02/18/2022
"Customer concern, front bellows clamp fell out of place. Found clamp improperly installed. Corrected. Tested unit loaded with load of whites, good tumble, good drain, good spin."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8300SW2
Near Sachse, TX 75048
John
Job Details: 02/17/2022
Installed previously ordered belt and motor pully. Cycle tested all checks OK.
We serviced a
FRIGIDAIRE RANGE
Model FEF336BCH
Near Rowlett, TX 75089
John
Job Details: 02/17/2022
"Installed previously ordered FR and FL elements. Still not working. Voltage check each one getting 50-60 V. Replaced FR and FL infinite switch. Cycle tested all checks OK.; used 1 316436000 (INFINITE SWITCH, SMALL ELEME), and 1 316436001 (INFINITE SWITCH, LARGE ELEME) from stock"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA45T3200AW
Near Dallas, TX 75233
Jorge
Job Details: 02/17/2022
Customer concern that washer not finishing cycle. Found the rods and springs to the machine worn out causing unit to get unbalanced and stop in the middle of a cycle. Needs rods and springs for proper functions; ordrng 4 DC97-16350S (Rod and springs)s
We serviced a
MIELE DISHWASHER
Model n/a
Near Dallas, TX 75201
Jorge
Job Details: 02/17/2022
"After driving around building for 15 min trying to find parking, then another 20 min waiting for customer which was on the 18th floor, the dishwasher was a 'MIELE' product. Customer was informed we do not service this type of models. Customer wasn't excited or joyfully after he was informed . I respectfully apologized and slowly started to let myself out of the building"
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EIED50LIW0
Near Graham, WA 98338
Cejay
Job Details: 02/17/2022
Installed previously ordered heater. Cycle tested unit all checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6800WL1
Near Puyallup, WA 98375
Cejay
Job Details: 02/17/2022
Installed previously ordered drain pump. Cycle tested unit all checks good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS0
Near Puyallup, WA 98374
Cejay
Job Details: 02/17/2022
Installed previously ordered pump and motor assembly. Cycle tested unit. All checks good
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HC0
Near Garland, TX 75040
John
Job Details: 02/17/2022
Customer concern washer making loud noise. And stopping. Out machine in service mode to test components. All checks good. Ran unbalanced detection and machine shook violently. Re-leveled unit. Machine functioning as designed.