We serviced a
FRIGIDAIRE WASHER-FRONTLOAD
Model FAFW3001LW2
Near Puyallup, WA 98372
Cejay
Job Details:
03/16/2023
"Customer concern is that washer door seal has mold stains and is producing a smell, no additional concerns with washer. Found loose hinge causing door to sag, also found door seal stained. Needs new hinge and door seal. Advised customer door seal is not covered as it is not a failed component. AHS to supply. Requires Auth. ; ordrng 1 134515300 (BELLOWS KIT) and 1 134550800 (HINGE)"
We serviced a
HOTPOINT DISHWASHER
Model HDA3600D35WW
Near Carrollton, TX 75007
Lane
Job Details:
03/16/2023
Customer stated dishwasher doesn't work. Preformed function test. Found motor locked up drain hose completely clogged from disposal to dishwasher. Dishwasher has been sitting for months not being used causing bacterial growth and putrid odor. Wash tub may have permanent odor and discoloration due to standing water.; ordrng 1 WD26X10051 (Motor pump) and 1 WD18X10049 (Sump inlet) and 1 WD12X10408 (Ball filter) and 1 WD01X10342 (Coupler) and 1 WD12X10244 (Base spray arm) and 1 WD02X10067 (Screw) and 1 WD01X10340 (Bearing spray arm) and 1 WD22X10055 (Spray arm) and 1 WD12X10357 (Filter) and 1 WD12X10356 (Cover inlet) and 1 WD02X10195 (Screw)
We serviced a
GE DISHWASHER
Model GDF520PSJ2SS
Near Forney, TX 75126
Patrick
Job Details:
03/16/2023
Replaced ui tested unit. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AP/A2
Near Forney, TX 75126
Patrick
Job Details:
03/16/2023
"Replaced ui boards and main control. Display now active. Tested unit. Unit displayed de1 error code, door lock. Replaced from truck stock. Tested door locks but will not unlock. Diagnosed faulty board out of box. Must reorder; ordrng 1 DC92-01621D (Main control.), used 1 DC64-00519B (Door lock) from stock"
We serviced a
GE DRYER-ELECTRIC
Model GTDP490ED7WS
Near Puyallup, WA 98371
Cejay
Job Details:
03/16/2023
Customer concern is that dryer was not heating and in now not spinning but dose power on. Upon confirming customer concern dryer is operational. Preformed airflow test fail (red). Preformed second airflow test with vent disconnected failed (yellow) found debris in dryer vent tube. Removed debris and preformed third airflow test pass. Preformed temperature checks good.
We serviced a
GE COOKTOP
Model JGP389BEVBB
Near Irving, TX 75063
Lane
Job Details:
03/16/2023
Customer stated left front knob is broken and right front burner doesn't light. Performed diagnostics found right front burner needs adjustment. Knob is broken and needs to be replaced. Adjusted burner and restored function to right front burner.; ordrng 2 WB3X5844 (Knob)s
We serviced a
GE DISHWASHER
Model GDF520PGJ5WW
Near Dallas, TX 75204
Patrick
Job Details:
03/16/2023
"Customer concern, unit will not turn on. Confirmed. Control board led solid on. Cycled power, reset connections, no change. Must replace ui.; ordrng 1 WD21X31899 (Ui configured)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW2
Near McKinney, TX 75071
John
Job Details:
03/16/2023
"Customer concern is washer occasionally trips break. Customer stated that it has happened twice so far. Confirmed 120vac to control board. Checked control board for physical damage, none found. Ran factory service cycle, cycle completes with out issue. Ran full rinse and spin cycle, no issues. Machine functioning as designed. All checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7600AC/US 01
Near Murphy, TX 75094
John
Job Details:
03/16/2023
"Customer concern is washer is not able to sense as well as unit filling while not in use and dispenser tray is broken. Found suspension rods worn and bouncy causing unit to not be able to distribute load. Also found cold water inlet valve not closing fully causing unit to fill while not in use. Needs new suspension rods, inlet valve, and dispenser.; ordrng 1 DC97-15459H (Inlet valve) and 4 DC97-16350V (Suspension rod)s and 1 DC97-20589E (Dispenser)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Sachse, TX 75048
John
Job Details:
03/16/2023
Customer concern is washer not agitating. Ran rinse and spin cycle and found motor and gearcase operating properly but washplate not moving. Found washplate spinning freely in both directions indicating a stripped hub. Washplate unable to be removed so it will have to be cut out of machine. Needs new washplate and hub.; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (Washplate)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8500SR01
Near Carrollton, TX 75007
John
Job Details:
03/16/2023
Customer concern is washer will not start. Found door locked upon arrival. Manually unlocked unit. Entered service mode and found error formdoor lock failure. Tested door lock through service mode and found it un able to unlock. Needs new door lock.; ordrng 1 WPW10253483 (Door lock)
We serviced a
GE DISHWASHER
Model PDW7880N00SS
Near Carrollton, TX 75007
John
Job Details:
03/16/2023
Customer concern is DW door broke and became heavy. Found link arm broken causing door to become heavy. Needs new link arms.; ordrng 2 WD14X10009 (Link arm)s
We serviced a
GE WASHER-FRONTLOAD
Model GFW550SSN0WW
Near Dallas, TX 75235
Patrick
Job Details:
03/16/2023
"Customer concern, the door got jammed and overflowed. Found clothing interfering with door closure. Removed. Tested unit. Several door lock/ pressure sw error codes, inactive but coincidental. Good lock, good fill, good tumble, good drain, good spin. No leak detected. No sign of leak from rear or underside of unit. All checks good at this time."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF419AAW/XAA
Near Carrollton, TX 75007
Lane
Job Details:
03/16/2023
Customer stated washer gave fault code and stopped functioning. Preformed diagnostics found inner tub mount broke causing contact between door gasket and outer tub. Wash tub assembly needs to be rebuilt with new door boot.; ordrng 1 DC97-15478A (Spin basket) and 1 DC64-00802C (Door boot) and 1 DC97-15596A (Outer tub front) and 1 DC97-15328G (Outer tub rear)
We serviced a
LG DISHWASHER
Model LDF5678BD
Near Mesquite, TX 75149
Patrick
Job Details:
03/16/2023
"Customer concern, unit displaying ae error, would not turn off. Breaker off on arrival. Powered on, tested unit. Found mastic detached from bottom of tub interfering with flood sw operation. Removed. No leak from underside of unit noted. Found excessive suds inside tub. Filled and drained several times to clear suds. Ask checks good at this time."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Tacoma, WA 98408
Cejay
Job Details:
03/16/2023
"Customer concern is that dishwasher has shown F9E1 error. Pulled error codes. F9E1,F7E1,FAE2,F9E1.Cleared errors, preformed service cycle, unit drains no wash motor operation. F7E1 error agian. Cycle tested unit wash motor hums but no operation. Found seized wash motor causing dishwasher not to operate. Needs new wash motor and main control. Advised customer parts show out of stock and may take time to recevie. Requires auth. ; ordrng 1 W11410063 (CNTRL-ELEC) and 1 W11414076 (BASE-PUMP)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED9450WW1
Near Tacoma, WA 98444
Cejay
Job Details:
03/16/2023
"Customer concern is that dryer is beeping durring operation. Pulled error codes, F31 repeating. Confirmed 240v to dryer. Preformed airflow test failed (yellow). Could not replicate beeping noise after multiple cycle tests. Possible damp dry alarm, advised customer to moniter dryer with damp alarm off, if problem persists to call to schedule another visit. Advised customer dryer vent need service. No mechanical or componet failures at time of service dryer is operating as designed."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED3500FW0
Near Eatonville, WA 98328
Cameron M.
Job Details:
03/16/2023
"Installed new motor and blower wheel supplied by manufacturer. Cycle tested unit 3x, all checks good. Advised customer WARRANTY ON LABOR ONLY. Collected payment via card Payment. Left failed parts with customer."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Puyallup, WA 98375
Cameron M.
Job Details:
03/16/2023
"Customer concern is that washer leaks water from front left corner of unit. Found f0e3(Overload) via servicemode. Found clothes in tub ring funnel, causing fabric softener dispenser to overflow and produce leak. Removed debris from tub ring. Tested unit, all checks good. Advised customer on proper loading practices."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45N5300AW/US
Near Tacoma, WA 98409
Cejay
Job Details:
03/15/2023
"Customer concern is that washer is not draining and is not completing a cycle. Pulled error codes. 3C2,AC6,3C2,DC,4C,DC. Upon spin test unit immediately shown 3C2 error. Found failed inverter board and hall sensor causing 3C2 error. Needs new hall sensor and main PCB kit. Advised customer parts show out of stock and may take time to receive. Requires Auth. Advised customer rear of unit will need to be acessible for repair.; ordrng 1 DC92-01982B (ASSY PCB KIT) and 1 DC31-00098A (HALL SENSOR)"
We serviced a
GE DISHWASHER
Model PDWT180R30SS
Near Enumclaw, WA 98022
Cameron M.
Job Details:
03/15/2023
"Customer concern is that dishwasher intermittently does not drain. Cycle tested unit 20x found no mechanical defects within wash system or drain pump system. Preformed stress test of drain pump 30x,no defect found. Unable to reproduce or duplicate customer concern. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals. Advised customer to monitor and call if issue persists"
We serviced a
LG WASHER-FRONTLOAD
Model WT5070CW
Near Dallas, TX 75238
Patrick
Job Details:
03/15/2023
"Replaced dampers, tested unit. All checks good"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSR6332KQ0
Near Carrollton, TX 75007
John
Job Details:
03/15/2023
Customer concern is washer not spinning or agitating. Found when timer reaches the point where spin and/or agitate are called for the timer makes a loud grinding noise and motor does not activate untill timer is slightly advanced manually. Once timer is manually advanced spin and/or agitate will begin and cycle will complete as it should. Needs new timer to resolve issue.; ordrng 1 WP3955489 (timer)
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Plano, TX 75093
John
Job Details:
03/15/2023
Installed new UI Board. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.238321
Near Wylie, TX 75098
John
Job Details:
03/15/2023
Installed new timer. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11026942501
Near Carrollton, TX 75007
Lane
Job Details:
03/15/2023
Replaced lid switch and performed multiple function tests. All functions checked good at time of service.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45N3050AW/A4
Near Dallas, TX 75238
Patrick
Job Details:
03/15/2023
"Customer concern, unit will not spin correctly. Found failed dampers, basket bounces when pushed. Door lock failed. Must replace. ; ordrng 1 DC34-00025E (Lid sw) and 2 DC97-16350T (Damper)s and 2 DC97-16350S (Damper)s"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Tacoma, WA 98405
Cejay
Job Details:
03/15/2023
"Installed previously ordered bake element, found convection fan bent causing noise. Repaired fan blade, cycle tested unit, all checks good."
We serviced a
LG DISHWASHER
Model LDP6797ST
Near University Place, WA 98467
Cejay
Job Details:
03/15/2023
Installed previously ordered console control. Cycle tested dishwasher all checks good.
We serviced a
GE DISHWASHER
Model PDWT480P00SS
Near Coppell, TX 75019
Lane
Job Details:
03/15/2023
Customer stated some control functions don't work and dishwasher leaked water from corners of door. Preformed diagnostics found tub seal faulty. Control panel non responsive and water inlet valve seeping. ; ordrng 1 WD08X10032 (Tub seal) and 1 WD34X11469 (Keypad) and 1 WD15X10014 (Water valve)
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
03/15/2023
"Customer concern is that dishwasher does not power. Verified power supply voltage to unit. Good 120v. Tested voltage to user interface board from main control, good 14.1vdc. Needs new user interface. Installed new user interface. Cycle tested unit. All checks good"
We serviced a
FRIGIDAIRE RANGE
Model FGIH3047VFA
Near Sumner, WA 98391
Cameron M.
Job Details:
03/15/2023
"Customer concern is that induction range produces e022 error and only heats oven for shot time. Verified e022 error (Loss of communication between power board and usernterface board). Tested oven operation, failed unit failed to heat oven cavity. Verified good continuity of bake,convection and broil elements, found sticking relay on board causing oven to not heat. Found fault of generator board, causing unit to produce error at power up of surface burners. Needs new relay board and generator board. Customer declined repair at this time. Collected 95.00 trip fee via"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA1
Near Rowlett, TX 75088
John
Job Details:
03/15/2023
Came to install new drain hose. Found that hose is routed through another corner cabinet which has an empty space between them. Attempted to feed hose through negative space. Unable to pass hose through openings blindly. Advised Customer that a carpenter will bee necessary to put an access panel under sink to be able to physicaly look through empty space and feed hose.; O-emld tckt
We serviced a
AMANA DISHWASHER
Model ADB1300AFS1
Near Rowlett, TX 75088
John
Job Details:
03/15/2023
Customer concern is DW not heating. Cycle tested unit and found heater fails continuity check causing unit to not heat. Needs new heater.; ordrng 1 W10518394 (Heater)
We serviced a
WHIRLPOOL DISHWASHER
Model DU810SWKQ0
Near Rowlett, TX 75088
John
Job Details:
03/15/2023
Customer concern is DW leaves water in unit after cycle. Found drain pump engaging after wash cycle as it should but not engaging after rinse cycle. Found timer gears partially stripped and not engaging drain after rinse cycle. Needs new timer.; ordrng 1 WP8535372 (Timer)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45H7000AW/A2 04
Near Dallas, TX 75223
Patrick
Job Details:
03/15/2023
"Customer concern, unit leaving debris on clothing. Found large amount of soap scum built up under impeller. Removed. All checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Dallas, TX 75204
Patrick
Job Details:
03/15/2023
Replaced sump. Tested unit. All checks good.
We serviced a
WHIRLPOOL RANGE
Model WFE745H0FS0
Near Orting, WA 98360
Cameron M.
Job Details:
03/15/2023
"Installed previously ordered element. Cycle tested unit, all checks good"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Tacoma, WA 98498
Cejay
Job Details:
03/15/2023
"Installed previously ordered ACU and inlet valve assembly. Cycle tested washer on quick wash and normal cycles, water level good. All checks good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE3758AYW
Near Lakewood, WA 98499
Cejay
Job Details:
03/15/2023
"Installed previously ordred motor, blower, bracket and belt. Cycle tested dryer all checks good"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Tacoma, WA 98445
Cejay
Job Details:
03/15/2023
"Customer concern is that washer will go back and forth between sense and wash. Pulled error codes, F7E5,F2E1,F7E5. cleared codes. Manual activation of slow agitation good. Manual activation of slow spin causes agitator to spin only. Upon inspection of motor found motor bolt under unit. Upon disassembly of rotor found rotor and slider damaged. Needs new rotor, slider and clutch. Advised customer parts show out of stock and may take time to receive. ; ordrng 1 W11260238 (rotor) and 1 W10734521 (slider) and 1 W10754448 (clutch)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45H7000AW/A2
Near Tacoma, WA 98445
Cejay
Job Details:
03/15/2023
"Customer concern is that washer is showing 4E error code and is leaking. Found presure hose disconnected causing 4C error and leak. Cleaned and reconnected hose, cycle tested washer all checks good."
We serviced a
SAMSUNG RANGE
Model NE59R4321SS/AA
Near Garland, TX 75040
John
Job Details:
03/15/2023
Installed new infinite switch. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED5630HC0
Near Garland, TX 75043
John
Job Details:
03/15/2023
Customer concern is dryer making noise. Confirmed noise. Found worn idler pulley causing noise. Replaced idler pulley from truck stock. All checks.; used 1 W10837240 (BRACKET) from stock
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45T6000AW
Near Dallas, TX 75220
Lane
Job Details:
03/15/2023
Customer stated water was on ground behind washer. Performed diagnostics foumd no internal or external leaks. Ran washer on tub clean cycle for 20min with no leaks. All functions checked good at time of service. Washer id located outside under a covered area. Water may have come from another source.
We serviced a
LG DRYER-GAS
Model DLGX3701V
Near Farmers Branch, TX 75234
Patrick
Job Details:
03/15/2023
"Replaced had valve, main board, and igniter. Tested unit. All checks good."
We serviced a
FRIGIDAIRE DISHWASHER
Model EI24ID81SS0A
Near Dallas, TX 75240
Patrick
Job Details:
03/15/2023
"Customer concern, start button inop. Confirmed. Ran svc cycle. Reset connections on ui in door. Unit began operating normally. Must replace ui board. ; ordrng 1 117494842 (Ui assy)"
We serviced a
JENN-AIR DISHWASHER
Model JDB1100AWS
Near Puyallup, WA 98375
Cameron M.
Job Details:
03/15/2023
"Customer concern is that dishwasher stopped mid cycle and does not power on. Found loose power supply connections, causing power failure. Restored power connections. Cycle tested unit. All checks good."
We serviced a
GE LAUNDRY CENTER
Model GUD24ESSJ0WW
Near Dallas, TX 75205
Lane
Job Details:
03/15/2023
"Customer stated dryer stops intermittently. Performed diagnostics.and ran dryer for 20min found unit running correctly at time of service. Advised replacing timer due to conditions of failure,; ordrng 1 WE04X22654 (Timer)"
We serviced a
GE WASHER-TOPLOAD
Model GTW720BSN1WS
Near Coppell, TX 75019
Lane
Job Details:
03/15/2023
Customer stated washer gets out of balance some times. Performed diagnostics found stored code for out of balance condition. Performed spin test with load. Advised customer on load size and sorting. All functions checked good at time of service.
We serviced a
LG DRYER-ELECTRIC
Model DLEX8100V
Near McKinney, TX 75070
Lane
Job Details:
03/14/2023
"Customer stated steam function doesn't work. Performed diagnostics found steam pump receiving 9-10vdc. Pump needs to be replaced to correct issue. All other functions checked good at time of service. ; ordrng 1 EAU37148701 (MOTOR ASSEMBLY,DC,PUMP)"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11042922200
Near Dallas, TX 75214
Patrick
Job Details:
03/14/2023
"Customer concern, basket loose inside drum. Confirmed. Unit requires total rebuild. ; ordrng 1 WP8181743 (Rear outer tub) and 1 8181644 (Counterweight) and 1 WP8181673 (Tub gasket) and 1 8181668 (Spin basket) and 1 WPW10283361 (Nut) and 1 WP8182650 (Pulley) and 1 WPW10388414 (Belt) and 1 WPW10008880 (Counterweight) and 1 W10135004 (Springs) and 1 W10772607 (Front outer tub) and 4 WP8182703 (Shock absorber)s and 1 WP8181850 (Bellows) and 1 8181657 (Door frame)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE704ESS0
Near Dallas, TX 75205
Patrick
Job Details:
03/14/2023
Customer not home. Must reschedule.
We serviced a
GE WALL OVEN
Model JT3800SH7SS
Near Bonney Lake, WA 98391
Cejay
Job Details:
03/14/2023
"Customer is that control know intermittenly dose not operate correctly and has a vibration noise while microwave is running. Verified failed encoder board causing intermitten input failure with control knob, GE service bulletin for upper cooling fan vibration calls for rear top cover, fan mounting bracket, grommets and screws, also needs new encoder board. Advised customer parts are back ordered and will take time to receive. ; ordrng 1 WB27X32632 (ENCODER BOARD) and 1 WB24X32772 (COVER TOP REAR) and 1 WB37T10026 (BRACKET UPPER FAN MOUNT) and 2 WB01T10128 (GROMMET)s and 2 WB01T10130 (SCREW)s"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48H7400EW/A2 02
Near Dallas, TX 75240
Lane
Job Details:
03/14/2023
Customer stated dryer is not making any abnormal noise but stopped heating. Performed diagnostics found heating element is faulty. Rotating assembly currently checks good.; ordrng 1 DC97-14486A (Element)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDP576KW1
Near Corinth, TX 76208
Lane
Job Details:
03/14/2023
Customer stated after three loads dryer wouldn't start. Performed diagnostics found motor faulty. Motor is tripping thermal overload causing dryer to shut down. Loud electrical pop was heard coming from timer followed by burning smell. Motor with blower wheel belt and timer need replacing.; ordrng 1 WPW10349492 (Blower wheel) and 1 WPW10131172 (Belt) and 1 W10841144 (Motor) and 1 WPW10185992 (Timer)
We serviced a
GE RANGE
Model ZDP48N6RWSS
Near Dallas, TX 75205
Patrick
Job Details:
03/14/2023
"Customer concern, large oven door not closing properly. Found rh hinge receiver stripped. Must replace. Serial tag swiped clean. Unable to locate drawing."
We serviced a
GE RANGE
Model JB645RK4SS
Near Balch Springs, TX 75180
Patrick
Job Details:
03/14/2023
"Customer concern, rf burner inop, hot surface light always on. Rf element shorted causing failure. Must space element and infinite sw. Letf knob in cabinet above vent hood. ; ordrng 1 WB24X25013 (Infinite sw rf) and 1 WB30X24111 (Rf element)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AP/A2 01
Near Tacoma, WA 98418
Cameron M.
Job Details:
03/14/2023
"Customer concern is that does not power on and start cycle. Attempted to cycle test unit, unit powers onwith excessive force of power button. Unit remained unresponsive to user imput. Cycled power of unit. after unit sitting un manipulated for one minute, unit produces AE6 error ( communication error). Found failed main board causing unit to not send nor receive proper signal from user interface. Also found failed door switch, causing unit to not recognize door position. Found TouchPad unresponsive to customer command to modify cycle settings. Needs new main pcb ,sub pcb, TouchPad,door lock and wire harness. Advised customer parts show out of stock. AHS TO SUPPLY. Requires auth. ; ordrng 1 DC92-01802G (ASSY PCB DISPLAY) and 1 DC92-01803C (ASSY PCB MAIN) and 1 DC64-00519D (SWITCH DOOR LOCK) and 1 DC93-00476A (ASSY WIRE HARNESS) and 1 DC97-18107B (ASSY S.PANEL CONTROL) and 1 DC93-00376D (ASSY MODULE;TOUCH)"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Sumner, WA 98391
Cejay
Job Details:
03/14/2023
"Customer concern is that dishwasher shows F9E1 error after cycle starts fills with water but dose not drain. Pulled error codes. F9E1, u it hooked up to wall drain with immediate 90? to vertical drain line causing drain pump to struggle causing dishwasher to show F9E1 error. Dissconnected drain line and cycle tested dishwasher, u it drains as designed i to sink. Drain pump operational. Advised customer plumber is needed. No mechanical or componenet failuers attime of service."
We serviced a
KITCHENAID WALL OVEN
Model KEBC208KSS0
Near Bonney Lake, WA 98391
Cejay
Job Details:
03/14/2023
"Customer concern is that upper oven inner glass is cracked, lower oven is not maintaining temperatures and is leaking a sticky substance from the corner of door. Heavy debri build up on glass and around doors, advised customer cleaning the oven will resolve leak issue, refered customer to oven care section of owners manual. Pulled error codes. F2E1, preformed temperature checks on lower oven at multiple temperatures in range. Needs new inner glass for upper oven. Follow up scheduled for 03/21 8-12pm; ordrng 1 WP4449259 (GLASS-DOOR)"
We serviced a
LG DRYER-ELECTRIC
Model DLEX3370V
Near Spanaway, WA 98387
Cameron M.
Job Details:
03/14/2023
"Installed previously ordered element. Cycle tested unit, all checks good Collected payment via card Payment. Customer declined to retain old part."
We serviced a
FRIGIDAIRE RANGE
Model FEF368GCA
Near Eatonville, WA 98328
Cameron M.
Job Details:
03/14/2023
Customer concern is that oven does not heat. Found open bake element causing unit to not heat. Needs new element follow up visit scheduled for 3/20 1-5; ordrng 1 316075103 (BAKE ELEMENT)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV209AEW/XAA
Near Eatonville, WA 98328
Cameron M.
Job Details:
03/14/2023
"Customer concern is that dryer does not heat. Preformed airflow test failed (yellow).tested voltage to unit, good 240v supplied. Found open heating element, causing unit to not heat. Needs new element. Installed new element. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Cycle tested unit 3x all checks good. Advised customer dryer vent duct needs to be cleaned. Left failed part with customer. Collected payment via debit card. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF2A
Near Mesquite, TX 75150
Patrick
Job Details:
03/14/2023
"Customer concern, unit not draining. Now won't turn on. Found connect in open junction under unit. Restored power. Rerouted drain hose. Drain pump good, fill good, motor good. All checks good. Customer must have electrician repair power source."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW0
Near Spanaway, WA 98387
Cejay
Job Details:
03/14/2023
"Installed previously ordered AHS supplied ACU, unit powered on and upon cycle test F7E1 error. Found failed actuator causing F7E1 error, needs new actuator. Installed new actuator. Preformed slow and fast agitate tests good. Slow and high speed spin tests good. Cycle tested washer rinse and spin cycle good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA 00
Near Spanaway, WA 98387
Cejay
Job Details:
03/14/2023
"Installed previously ordered AHS supplied water valve and main PCB, cycle tested dishwasher all checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8000BW0
Near Gig Harbor, WA 98332
Cameron M.
Job Details:
03/14/2023
"Customer concern is that dryer intermittently does not power and start cycle. Customer advised breaker has not been tripped when unit not powering. Found communication error between main board and user interface, causing unit to not power on and start cycle. Needs new main board and user interface. Advised customer parts show out of stock may take time to get parts. REQUIRES AUTH. ; ordrng 1 WPW10566876 (USER BOARD) and 1 WPW10532428 (CONTROL BOARD)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Garland, TX 75043
Patrick
Job Details:
03/14/2023
Replaced sump assy. Tested unit. No leak. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS5
Near Plano, TX 75093
Lane
Job Details:
03/14/2023
Customer stated dishwasher won't turn on and lower rack gets stuck. Preformed diagnostics found loose wire connection at lower harness. Lower rack support broke causing rack to get stuck when retracing. ; ordrng 4 W10195416V (Rack support wheel)s
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5500FW1
Near Buckley, WA 98321
Cejay
Job Details:
03/14/2023
Customer concern is that washer is leaking a small amount of water intermittenly. Found worn door seal causing small leak. Needs new door seal. Advised customer part show out of stock and may take time to receive. ; ordrng 1 WPW10237499 (BELLOW)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model MEDC465HW0
Near Plano, TX 75093
Lane
Job Details:
03/14/2023
Customer stated dryer takes to long to dry. Preformed diagnostics found vent hose parchely crushed. Adjusted dryer position and performed airflow and heat cycle test. Cycle temperature 165. Airflow checked good. All functions checked good at time of service.
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWM1
Near Rockwall, TX 75032
Patrick
Job Details:
03/14/2023
"Customer concern, keypad inop, soap dispenser inop. Confirmed. Found melted dispenser solenoid. Must replace key pad, dispenser and main control. ; ordrng 1 W10811151 (Console) and 1 W11202746 (Main control) and 1 WPW10199696 (Dispenser)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWP576KW1
Near Gig Harbor, WA 98332
Cameron M.
Job Details:
03/14/2023
"Installed previously ordered agitator base. Unit disconnected from utilities, unable to function tested unit"
We serviced a
KITCHENAID WALL OVEN
Model KEMS378SSS04
Near Gig Harbor, WA 98332
Cameron M.
Job Details:
03/14/2023
"Installed previously ordered main control, cycle tested service mode function, pass. Cycle tested unit via bake cycle @ 425, failed. Found open bake element causing unit to not heat up to prescribed temperature. Needs new bake element. Follow up visit scheduled for 3/20 1-5; ordrng 1 WPW10207398 (Element-bake)"
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN2DG
Near Irving, TX 75039
Lane
Job Details:
03/13/2023
Customer stated washer made abnormal noise. Performed diagnostics found customer experienced a out of balance load. Advised customer on load size and cycle selection. All functions checked good at time of service.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV56H9100EG/A2
Near Wylie, TX 75098
Lane
Job Details:
03/13/2023
Customer stated dryer heats but doesn't dry. Preformed diagnostics foumd house ventilation for dryer is restricted causing current condition. All dryer functions checked good. Dryer vent needs to be professionally cleaned.
We serviced a
GE DISHWASHER
Model DDT595SGJ2BB
Near Sachse, TX 75048
Lane
Job Details:
03/13/2023
InstalledInstalled user control board and performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW1
Near Mesquite, TX 75149
Patrick
Job Details:
03/13/2023
"Customer concern, unit not heating properly all the time. Operating normally at this time. 135 on med, 155 on sanitize. Replaced control thermostat from truck stock. Upon disassembly noticed unusually loose connection at wall outlet, and corresponding damage to plug prong. This is a potential cause of intermittent issue. Recommend electrician repair outlet. All checks good at this time. ; used 1 WP8318268 (Thermostat) from stock"
We serviced a
LG DRYER-ELECTRIC
Model DLE7100W
Near Dallas, TX 75228
Patrick
Job Details:
03/13/2023
"Customer concern, unit shocked him and stopped working. Found badly burned terminal block and harness. Must replace. Customer wishes for unit replacement. ; ordrng 1 EAD60946252 (Harness) and 1 3550EL3002A (Cover)"
We serviced a
ELECTROLUX WASHER-FRONTLOAD
Model EIFLW55HIW0
Near Graham, WA 98338
Cameron M.
Job Details:
03/13/2023
"Installed previously ordered drain pump. Cycle tested unit 3x, all checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance"
We serviced a
KENMORE RANGE
Model 79075233312
Near University Place, WA 98467
Cejay
Job Details:
03/13/2023
Customer concern is oven is not heating. Found failed ignitor causing oven not to heat. Needs new bake ignitor. Installed new ignitor. Cycle tested oven all checks good. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock
We serviced a
SAMSUNG RANGE
Model NE63T8511SS/AA 03
Near Enumclaw, WA 98022
Cameron M.
Job Details:
03/13/2023
Installed previously ordered convection motor and sheath. Cycle tested unit. All checks good
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB725BW0
Near Puyallup, WA 98375
Cejay
Job Details:
03/13/2023
"Installed previously ordered inlet valve. Manually tested dispensers fill on warm fill, dedergent dispensers no longer over filling. All checks good. Collect3d payment via cash."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC5
Near Allen, TX 75002
Lane
Job Details:
03/13/2023
Customer stated washer made abnormal noise and didn't always spin out. Preformed diagnostics foumd slider warn out and foreign object between agitator and spin basket. Removed object and Replaced slider. Performed multiple function and spin tests after repair. All functions checked good at time of service. ; used 1 W10734521 (Slider) from stock
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6300C/A3
Near Puyallup, WA 98374
Cameron M.
Job Details:
03/13/2023
Customer concern is that dryer makes thumping sounds during operation. Preformed airflow test pass (green).Found large hole in drum causing unit to make thumping noise during operation. Needs new drum and rear rollers. Customer declined repair at this time. Collected 95.00 trip fee +tax via card Payment
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Orting, WA 98360
Cameron M.
Job Details:
03/13/2023
"Installed previously ordered sump assembly, cycle tested unit. All checks good"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Irving, TX 75060
Patrick
Job Details:
03/13/2023
"Customer concern, wash motor not running. F7e1 motor not running f8e2 full valve electrical f9e1 not draining. Unit would not fill during test cycle nor during normal cycle 1250ohm good. Drain pump good. Good fill on rinse only. No motor. Good 120vac to motor. Must replace. ; ordrng 1 W11414076 (Pump assy)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW95HEDW0
Near Puyallup, WA 98374
Cameron M.
Job Details:
03/13/2023
"Customer concern is that washer leaks heavily during operation. Found heavy leak from failed inlet hose. Replaced inlet hoses. Cycle tested unit 3x, verified no other mechanical defects found. Advised customer on using high quality detergent. Also advised customer on proper loading practices. Advised customer on regular cleaning intervals for optimal performance. Left failed part with customer as it caused a water leak. ; used 1 3805FFSS-2 (FILL HOSE 2 PACK 5' SS) from stock"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US 02
Near Graham, WA 98338
Cameron M.
Job Details:
03/13/2023
"Installed previously ordered suspension rods, cycle tested unit 3x. All checks good. Customer declined to retain old part. Collected payment via debit card."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Dallas, TX 75287
Lane
Job Details:
03/13/2023
Customer stated washer became unresponsive. Performed diagnostics found loose connection at main board. Corrected connection and preformed full function test with calibration. All functions checked good at time of service.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2
Near Spanaway, WA 98387
Cejay
Job Details:
03/13/2023
Customer concern is that dryer is not heating. Preformed airflow test failed (yellow). Found open element causing dryer not to heat. Needs new element. Installed new element. Lubricated support wheels. Cycle tested dryer all checks good. Advised customer dryer vents need service. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45T3200AW/A4
Near Eatonville, WA 98328
Cejay
Job Details:
03/13/2023
Customer concern is that washer is filling with water and is showing 4C error. Found clog in water inlet causing 4C error. Removed clog and cycle tested washer all checks good. SQT sent parts not required for repair.
We serviced a
LG DRYER-ELECTRIC
Model DLEX7600KE
Near Carrollton, TX 75007
Lane
Job Details:
03/13/2023
Customer stated dryer takes vary long time to dry. Preformed diagnostics found house ventilation needs cleaning. Dryer cycle temperature check at 164 exhaust with vent disconnected. All functions checked good at time of service.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE52A5500V/A3
Near Heath, TX 75126
Patrick
Job Details:
03/13/2023
"Customer concern, unit will not power on. Confirmed. Found no voltage to terminal block. Gfci breaker tripped in panel. Reset, tested on timed dry high heat. Passed air test. Tripped breaker minutes after cycle start. No direct short at terminal. Element not grounded, good heat, good Temps. All components test good. Tightened terminal block screws. All checks good at this time."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC
Near Mesquite, TX 75150
Patrick
Job Details:
03/13/2023
"Customer concern, unit loud during spin, 1ub, 1 dc. Tested unit, operating normally. No fault detected at this time."
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Coppell, TX 75019
Lane
Job Details:
03/10/2023
"Customer stated washer makes abnormal noise. Performed diagnostics found motor pulley faulty causing noise. Belt and Pulley need to be replaced. All other functions checked good at time of service. ; used 1 WH01X27538 (Belt), and 1 WH03X32218 (Pulley) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HC1
Near Carrollton, TX 75007
Lane
Job Details:
03/10/2023
Customer stated washer won't turn on. Performed diagnostics found main control receiving proper supply voltage. Unable to properly diagnose unit due to failure type. Drain pump windings show open. Main control and drain pump need to be replaced.; ordrng 1 W11543994 (Main control) and 1 W11399437 (Drain pump)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7500GC2
Near Spanaway, WA 98387
Cejay
Job Details:
03/10/2023
Installed previously ordered washplate. Verified agitation operation good. Customer paid via cash.
We serviced a
LG WASHER-TOPLOAD
Model WT1101CW
Near Rowlett, TX 75089
Patrick
Job Details:
03/10/2023
Replaced tub to pump hose. Tested unit. All checks good