Service History 54 - RPS Appliance Repair

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDC465HW0

Near Dallas, TX 75228

Patrick

Job Details: 03/10/2023

"Customer concern, unit will not start. Found broken door sw. Customer ok'd $245.53 estimate. Replaced from truck stock. Tested unit. All checks good; used 1 WP3406107 (Door sw) from stock"

We serviced a

LG LAUNDRY CENTER

Model WM3987HW

Near Dallas, TX 75205

Patrick

Job Details: 03/10/2023

"Customer concern, unit leaking from front. No leak from fill system or from underneath during rinse and spin. Found small drip from front. Found dog hair preventing tight seal along door boot surface. Cleaned. All checks good."

We serviced a

GE WASHER-TOPLOAD

Model GLWN2800D1WS

Near Tacoma, WA 98405

Cameron M.

Job Details: 03/10/2023

"Customer concern is that washer goes out of balance and does not spin clothes out fully. During initial inspection found unit un-level and leans to left side, caused by flooring being un-level. Found failed bearing in shift mode selector, causing noise during spin cycle. Also found failed tub seal causing leak from bottom of tub during operation. Found broken right basket strap allowing excess movement of tub assembly to left rear side of unit. Also found left basket strap completely disengaged from tub assembly Allowing excess movement of tub assembly. Found belt makes contact with tub shipping brackets, causing noise and excess wear on belt. Needs new tub assembly, shift mode selector, belt, tub straps . Second tech needed. Requires auth ; ordrng 4 WH1X2727 (TUB DAMPENING STRAP)s and 1 WH01X10302 (BELT) and 1 WH45X20473 (TUB OUTER) and 1 WH38X10019 (WASHING MACHINE SHAFT & TUBE ASSEMBLY)"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model SDE3606AYW

Near Dallas, TX 75204

Patrick

Job Details: 03/10/2023

Customer concern vent detached from wall. Reconnected. Found clogged home vent. Customer must have vent professionally cleaned to prevent future failures and/ or fire.

We serviced a

KENMORE LAUNDRY CENTER

Model 11088752794

Near Tacoma, WA 98444

Cejay

Job Details: 03/10/2023

"Tenant concern is washer is going OOB very easily. Found failed suspension springs causing washer to go out of balance. Also found gearcase leaking oil. Needs new springs , gearcase, clutch and coupling. Please advise springs are back ordered with no available reciving date. Requires Auth.; ordrng 1 W10207783 (SPRING) and 1 3360629 (GEARCASE) and 1 285785 (CLUTCH) and 1 285753A (COUPLING)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4800XQ2

Near DuPont, WA 98327

Cejay

Job Details: 03/10/2023

Customer concern is that washer is shaking durring spin cycle. Found failed suspension rods causing OOB issues. Needs new suspension rods. Follow up scheduled for 03/17 1-5pm; ordrng 1 W10780048 (SUSPENSION)

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA44A3205AW/A4

Near Plano, TX 75023

John

Job Details: 03/10/2023

Customer concern is no hot water is entering unit. Cycle tested unit on multiple cycles with hot water selected. Unit fills with hot water as designed. No issues found. Unit functioning as designed. All checks good.

We serviced a

LG DRYER-ELECTRIC

Model DLGX3371V

Near Lakewood, WA 98499

Cejay

Job Details: 03/10/2023

Customer concern is dryer is not heating. Prefromed airflow test failed (red) and dryer is producing a noise. Found failed ignitor causing dryer not to heat. Found sticky RR roller causing noise. Cleaned roller.needs new ignitor. AHS to supply. Requires auth. Advised customer dryer vents needs service before resuming operation of dryer. Customer signed airflow acknowledgement. ; ordrng 1 5318EL3001A (Ignitor)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW3

Near Tacoma, WA 98405

Cameron M.

Job Details: 03/10/2023

"Customer concern is that washer produces f5 error immediately at power up. At power up unit produces f5e3 error, attempts to lock and unlock at power up. Via service mode found f5e3x2 . Cycled lid lock 10x found intermittent failure to loc lid , causing unit to produce error and not run cycle. Needs new lid lock. Installed new lid lock, cycle tested lock 25x. Cycle tested unit via rinse and spin. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance. ; used 1 W10810403 (LID LOCK ASSY) from stock"

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model LTE6234DQ3

Near Tacoma, WA 98409

Cameron M.

Job Details: 03/10/2023

Installed previously ordered lid switch and agitator dogs. Cycle tested unit 3x. All checks good. Customer declined to retain old parts. Collected payment via card Payment.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50R5400AW/US 02

Near Graham, WA 98338

Cameron M.

Job Details: 03/10/2023

"Customer concern is that washer goes out of balance regardless of load size. During initial inspection. found all four suspension rods worn causing unstable loads during spin cycle . Verified errors via service mode, found ub (unbalanced load) x4 . Cycle tested unit verified unit component operation. Needs new suspension rods. Customer declined repair at this time. Collected 95.00 trip fee +tax via card Payment"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDC215EW1

Near Dallas, TX 75254

Lane

Job Details: 03/10/2023

Customer stated dryer handle is missing. Preformed diagnostics found door not damaged but handle missing. Explained to customer missing parts are not covered by warranty. All other functions checked good at time of service.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV48H7400EW/A2 02

Near Dallas, TX 75240

Lane

Job Details: 03/10/2023

Replaced motor assembly and belt. Performed multiple operation tests after repair. Dryer sound normal after repair. Case seems to have some kinda warpage that could explane recent part failures.

We serviced a

LG WASHER-TOPLOAD

Model WT5270CW

Near Dallas, TX 75218

Lane

Job Details: 03/10/2023

Installed new agitator with cap. Performed function tests after repair. All functions checked good at time of service.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MDE3758AYW

Near Lakewood, WA 98499

Cejay

Job Details: 03/10/2023

"Customer concern is that dryer is not spinning and is making a noise during operation. Found motor pully stripped causing drum not to spin and worn belt. Needs new motor, blower, braket and belt. Follow up scheduled for 03/15 8-12pm; ordrng 1 WP2200376 (MOTOR-DRVE) and 1 56000 (BLOWER FAN) and 1 WP37001287 (BRACKET) and 1 WP40111201 (BELT)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS3

Near Tacoma, WA 98404

Cejay

Job Details: 03/10/2023

"Customer concern is that dishwasher is not draining. Found heavy debri in airgap causing washer not to drain. Removed debris, cycle tested dishwasher all checks good."

Near Dallas, TX 75205

Patrick

Job Details: 03/10/2023

"Laundry center, work order not needed."

We serviced a

FRIGIDAIRE LAUNDRY CENTER

Model FLCE7522AW1

Near McKinney, TX 75071

John

Job Details: 03/10/2023

Installed new heating element. All checks good.

We serviced a

GE COOKTOP

Model PP9030DJ2BB

Near Plano, TX 75025

John

Job Details: 03/10/2023

Installed new relay board sent by SquareTrade. All checks good.

We serviced a

SAMSUNG WALL OVEN

Model NQ70M7770DS/AA 50

Near Wylie, TX 75098

John

Job Details: 03/10/2023

"Customer concern is oven not powering on. Cycled breaker, no change. Following steps in STG found power board is recieving proper voltage but no voltage exiting board to main control. Recommend replacing power and control boards.; ordrng 1 DE92-04046C (Control board) and 1 DA92-00675A (Power board)"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED5300SQ0

Near Carrollton, TX 75007

Lane

Job Details: 03/08/2023

"Customer stated dryer runs but doesn't heat. Preformed diagnostics foumd faulty heating element and thermal high limit. Replaced parts and performed function test after repair. Dryer cycle temp 164 exhaust. ; used 1 279838 (Heating element), and 1 279816 (Thermostat kit) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Carrollton, TX 75007

John

Job Details: 03/08/2023

"Customer concern is DW will not drain. Confirmed DW drain not comming on when called for. Ohms checked drain pump from control board, checks good. Ran control board/ UI test. Control board fails. Needs new control board.; ordrng 1 W11462459 (Control board)"

We serviced a

SAMSUNG RANGE

Model NE58K9430SS/ AA01

Near Garland, TX 75043

Patrick

Job Details: 03/08/2023

"Customer concern, multiple burners inop. Confirmed. Found open front burners, rr burner also. Burn marks on all infinite switches. Must replace 3 elements and 4 infinite switches. ; ordrng 2 DG44-01006B (Infinite sw dual)s and 2 DG44-01005B (Infinite sw single)s and 1 DG47-00063A (Lf element) and 1 DG47-00064A (Rf element) and 1 DG47-00060A (Rr element)"

We serviced a

GE DISHWASHER

Model GDT655SMJ0ES

Near Tacoma, WA 98446

Cameron M.

Job Details: 03/08/2023

"Customer concern is that dishwasher does not start cycle, unit powers on then tones as Though door lft open. Found open contacts in door switch, causing unit to not recognize door position. Also found main control not sending and receiving signal to door switch, causing unit to not start cycle. Needs new main board and door switch. Advised customer parts show out of stock. AHS TO SUPPLY. ; ordrng 1 WD21X10490 (LATCH) and 1 WD21X24901 (SERVICE MACHINE CONTROL)"

We serviced a

LG WASHER-TOPLOAD

Model WT5270CW

Near Garland, TX 75043

Patrick

Job Details: 03/08/2023

Replaced control and inlet valve. Tested unit. All checks good.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDX655DW1

Near Carrollton, TX 75007

John

Job Details: 03/08/2023

"Customer concern is dryer not heating. Confirmed no heat. Found open high limit fuse causing no heat condition. Replaced high limit fuse and thermal cut off from truck stock. Ran vent check, fails red. Advised Customer that vents will need to be cleaned in order to avoid further heating issues. All other checks good.; used 1 279816 (THERMAL CUT OFF HI) from stock"

We serviced a

GE DISHWASHER

Model GSD3360D35SS

Near Puyallup, WA 98375

Cejay

Job Details: 03/08/2023

Installed previously ordered door springs and linkages. Door is now operating as designed. All checks good.

We serviced a

KENMORE DRYER-ELECTRIC

Model 11068732700

Near Dallas, TX 75228

Patrick

Job Details: 03/08/2023

"On disassembly, motor shaft cracked. Must replace motor and pulley. ; rqstng P&A on 1 279787 (Motor)"

We serviced a

GE DISHWASHER

Model GDF520PSJ2SS

Near Forney, TX 75126

Patrick

Job Details: 03/08/2023

"Customer concern, unit not operating at all. Found stuck key error. Good 13vdc to ui. Must replace ui.; ordrng 1 WD21X31899 (Ui configured)"

We serviced a

KITCHENAID RANGE

Model KSDG950ESS1

Near Tacoma, WA 98405

Cejay

Job Details: 03/08/2023

"Customer concern is that oven will not heat past 350? and is making a noise. Oven was on as per customer prior to arrival. Noise is coming from convection van, unable to further diagnose noise as oven cavity was already hot. Temperature test oven will heat up but dos3 not finish preheat cycle. Pulled error codes F2E1. Test mode shows no activation of bake element. Needs new bake element. Advised customer to avoid use of unit on day of follow up visit. Foll9w up scheduled for 03/15 1-5pm ; ordrng 1 W10779716 (ELMNT-BAKE)"

We serviced a

WHIRLPOOL RANGE

Model RF368LXPS 0

Near Tacoma, WA 98407

Cejay

Job Details: 03/08/2023

"Installed previously ordered AHS provided control board, sensor and infinite switches. Cycle tested unit all chexks good."

We serviced a

GE WASHER-TOPLOAD

Model GTW335ASN1WW

Near Plano, TX 75093

Lane

Job Details: 03/08/2023

Customer stated washer beeps during wash cycle. Performed diagnostics found no stored fault codes. Ran test cycle foumd main board faulty. Replacing board under warranty.; ordrng 1 WH22X35597 (Main board)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Carrollton, TX 75006

Lane

Job Details: 03/08/2023

Customer stated dishwasher runs longer than normal. Performed diagnostics found no stored fault codes. Turbidity sensor checks good.. advised customer wash time cam be affected by water clairatty.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV40J3000EW/A2

Near Irving, TX 75062

Lane

Job Details: 03/08/2023

Installed new heater and main board. Removed foreign object around drum felt.Performed multiple function tests after repair. All functions checked good at time of service

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF395BTPASU/A2

Near Dallas, TX 75217

Patrick

Job Details: 03/08/2023

"Customer concern, unit will not fill. Found failed drain pump. Leaking dispenser. Broken counterweight, broken tub. Flooded unit base. Control board smoking. Must replace fill hose, drain pump, front outer tub main control, inverter, lower dampers and counterweights. Let unit unplugged. ; ordrng 2 DC67-00621B (Counterweight)s and 1 DC97-14541M (Front outer tub) and 2 DC66-00470A (Damper front)s and 2 DC66-00470B (Damper rear)s and 1 DC67-00317A (Fill hose) and 1 DC92-01063B (Inverter)"

We serviced a

AMANA WASHER-FRONTLOAD

Model NFW7300WW00

Near Orting, WA 98360

Cameron M.

Job Details: 03/08/2023

"Customer concern is that washer produces error messages in spin cycle, intermittently produces squealing noise during spin with large loads.f9e2(PUMP DRIVE SYSTEM ERROR)F8e1(long fill)f9e1(LONG DRAIN) cycle tested unit, found stuck cold inlet causing unit to produce lf error. Exercised drain pump 10x found no defect with drain flow rate also found no defect with pump activation. Cycle tested unit with customer provided load of towels, found excessive basket movement, causing unit to produce noise during spin cycle. Needs new inlet valves, belt, tub gasket and rear tub assembly. Customer declined repair at this time. Collected 95.00 trip fee +tax via card Payment."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model wtw4950xw0

Near Dallas, TX 75240

Lane

Job Details: 03/08/2023

Customer stated washer runs when not in use. Performed diagnostics found control module faulty.. control panel was infested with roaches. Unable to perform full diagnostics due to failure type.

We serviced a

GE DISHWASHER

Model GDF530PGM0BB

Near Orting, WA 98360

Cameron M.

Job Details: 03/08/2023

Customer concern is that dishwasher does not power on and start cycle. Customer advised unit lost power mid cycle now unresponsive. Verified power supply voltage to unit good 120v supply. Tested dc voltage from main board to user interface good 13.39vdc. Cycled power to unit 3x ui still unresponsive. Needs new user interface and harness. Advised customer parts show out of stock. Requires auth ; ordrng 1 WD21X32001 (CONFIGURED UI BOARD) and 1 WD21X24414 (HARNESS- DOOR)

We serviced a

LG WASHER-TOPLOAD

Model WT5101HV

Near Tacoma, WA 98466

Cejay

Job Details: 03/08/2023

"Installed previously ordered clutch housing, cycle tested washer verified noise eleminated with customer. All checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Lakewood, WA 98498

Cejay

Job Details: 03/08/2023

"Customer concern is that dishwasher was working for a few days and then stopped. Pulled error codes 8-4,10-2,7-1. Water in leak tray. Cleaned leak tray, preformed service cycle. Operation of dispenser and wash motor good. Cycle tested dishwasher for 28 minutes could not replicate leak. Advised customer to moniter dishwasher for oversuds conditions. No mechanical or componenet failures at time of service."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW7120HW0

Near Tacoma, WA 98445

Cejay

Job Details: 03/08/2023

"Customer concern is that washer is leaking and is going off balance. Pulled error codes.F0E5. cleared codes and preformed unbalanced detection cycle good. Mechanical balence componenets check good. Washer Unlevel, raised RF leg. Cycle tested washer with a load all checks good could not replicate leak symptom. customer instruction on proper loading practices."

We serviced a

WHIRLPOOL RANGE

Model WFE745H0FS0

Near Orting, WA 98360

Cameron M.

Job Details: 03/08/2023

"Customer concern is that range oven does not heat beyond 310 . Verified power supply voltage to unit good 240v supplied. Verified ohms of temperature probe, good. Tested continuity of broil element , good. Tested continuity of bake element, failed open. Found open bake element causing unit to not heat properly. Needs new bake element. Follow up visit scheduled 3/15 8-12; ordrng 1 W10779716 (ELEMENT - BAKE)"

We serviced a

HOTPOINT RANGE

Model AAP222VAW1

Near Dallas, TX 75243

Lane

Job Details: 03/08/2023

Installed new terminal block and hardware. Unable to perform function test due to customer having no electricity during service.

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.238321

Near Wylie, TX 75098

John

Job Details: 03/08/2023

Customer concern is washer left clothes wet after cycle. Found timer getting stuck between rinse and spin causing unit to fill with too much water and not being able to drain unit fully in time alloted. Needs new timer.; ordrng 1 WP661649 (timer)

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.270826

Near Wylie, TX 75098

Lane

Job Details: 03/08/2023

Replaced ordered user control. Performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

GE DISHWASHER

Model GDT605PSM0SS

Near Dallas, TX 75219

Patrick

Job Details: 03/08/2023

"Customer concern, no power. Rapid blink at control board led. Good 13vdc to ui. Must replace ui.; ordrng 1 WD21X32002 (Ui)"

We serviced a

SAMSUNG DISHWASHER

Model DMT800RHS/XAA

Near Sachse, TX 75048

John

Job Details: 03/08/2023

Came to install new sump assy. Found that the existing sump retainer clips where installed incorrectly making it so I will have to break them off. New sump does not come with retainer clips. Will need new retainer clips in order to install new sump.; ordrng 3 DD61-00212A (Sump retainer)s

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6100AC/US 03

Near Puyallup, WA 98373

Cejay

Job Details: 03/07/2023

Customer concern is that washer is not draining. Standing water in tub upon arrival. Found clogged drain trap causing washer not to drain. Cleared clog and cycle tested washer. All checks good.

We serviced a

GE DISHWASHER

Model GSD2220Z00BB

Near Plano, TX 75093

Lane

Job Details: 03/07/2023

Customer stated timer knob broke off and something fell inside door. Performed diagnostics found timer mounts broke off of console letting timer fall inside door. Multiple screw holes are stripped on outer door panel. Dishwasher needs new time withr knob panel and outer door skin. Control panel part has been discontinued as well as front panel; ordrng 1 WD31X10037 (Panel)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV2C6BEW/XAA

Near Carrollton, TX 75007

Lane

Job Details: 03/07/2023

"Cucustomer stated dryer doesn't heat and makes abnormal noise. Performed diagnostics found faulty heating element and idler pulley. Performed multiple function tests after repair. All functions checked good at time of service.; used 1 DC97-14486A (Heating element), and 1 DC93-00634A (Idler pul) from stock"

We serviced a

GE WASHER-TOPLOAD

Model GTW335ASN1WW

Near Plano, TX 75093

John

Job Details: 03/07/2023

"Installed new control board. Found when unit put into spin cycle, motor begins to spin and then stops. Foundbroken wire on RPS Sensor. Replaced sensor from truck stock. All checks good.; used 1 WH03X32158 (SPEED SENSOR) from stock"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF409ANW/XAA

Near Mesquite, TX 75150

Patrick

Job Details: 03/07/2023

"Replaced door lock and door boot. Tested unit. Good fill, good tumble, good drain, good spin. No leak from front. Found wall drain clogged and overflowing. Customer must call plumber to address plumbing."

We serviced a

LG DISHWASHER

Model SKSDW2402P

Near Gig Harbor, WA 98332

Cameron M.

Job Details: 03/07/2023

"Customer concern is that dishwasher powers but intermittently will not start cycle and power down after roughly 30 seconds as though in standby power down. Cycle tested unit 10x, was unable to duplicate customer concern of unit shutdown at start of cycle. Advised customer the two parts door switch and main board are the most likely of cause of defect . Also advised customer parts show out of stock with no eta of restock. Customer declined repair at this time. Collected 95.00 trip fee +tax via card Payment."

We serviced a

LG DRYER-ELECTRIC

Model DLEX2655V

Near Tacoma, WA 98409

Cejay

Job Details: 03/07/2023

"Installed previously ordered AHS provided motor, pully, belt and fan wheel. Preformed airflow test failed (yellow). Temperature checks good. Advis3d customer drye vents need service. All checks good."

We serviced a

FRIGIDAIRE LAUNDRY CENTER

Model FLCE7522AW1

Near McKinney, TX 75071

John

Job Details: 03/07/2023

"Installed new heat baffle. Upon disassembly, found that the heating element was destroyed by damaged baffle. Must replace heating element.; ordrng 1 137392702 (Heating element)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Wylie, TX 75098

John

Job Details: 03/07/2023

Installed new drain hoses. All checks good.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45K6500AV/A2 11

Near Dallas, TX 75225

Lane

Job Details: 03/07/2023

"Washer would not lock doirr or start cycle. Replaced dispenser hut unable to test function. Ordering user and main control, ; ordrng 1 DC92-01803K (Main board) and 1 DC92-01802M (Use control)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW5

Near Dallas, TX 75205

Patrick

Job Details: 03/07/2023

"Customer concern, loud broken, making bowling noise during spin. Confirmed. Unable to remove agitator. Must replace lid, transmission, and agitator. ; ordrng 1 W10902814 (Agitator) and 1 W11393685 (Gear case) and 1 W11259006 (Lid assy)"

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WTW8127LC0

Near Rockwall, TX 75087

John

Job Details: 03/07/2023

Installed new tub ring and cover. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Dallas, TX 75204

Patrick

Job Details: 03/07/2023

"Customer concern, unit not draining. Removed debris from drain impeller. Good drain. Found constant leak from diverter. Must replace sump. ; ordrng 1 W11087376 (Sump assy)"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5200AP/A2

Near Forney, TX 75126

Patrick

Job Details: 03/07/2023

"Customer concern, unit has no power. Confirmed no response from key pad. Good 120vac to unit. Must replace main control and console assy. ; ordrng 1 DC97-18107B (Console assy) and 1 DC97-19650C (Main control) and 1 DC92-01621D (Control) and 1 DC92-01531B (Inverter)"

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.23832100

Near Wylie, TX 75098

John

Job Details: 03/07/2023

"Customer concern is washer will not drain or spin. Found loose connection at motor and door switch plug not seated. Repaired loose wire and door switch connector. Unit now agitates, spins, and drains. All checks good."

We serviced a

LG DRYER-ELECTRIC

Model DLEX3370V

Near Spanaway, WA 98387

Cameron M.

Job Details: 03/07/2023

"Customer concern is that dryer concern is that dryer still takes multiple cycles to dry clothes only cycle successfully drying clothes was bulky setting. Verified power supply voltage. Good 240v supplied. Verified continuity of heating element, 2 of 3 Good coils center coil open. Causing unit to produce less than required temperature for adequate dry results. Verified continuity of remaining heating components, good. Tested ohms of thermistor, good. Needs new element. Follow up visit scheduled for 3/14 8-12; ordrng 1 5301EL1001J (ELEMENT)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MHW5630HC0

Near Puyallup, WA 98371

Cejay

Job Details: 03/07/2023

Installed previously ordered door seal and ACU. Cycle tested washer all checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Forney, TX 75126

Patrick

Job Details: 03/07/2023

"Replaced dispenser, tested unit, all checks good."

We serviced a

KENMORE DRYER-ELECTRIC

Model 11076955120

Near Dallas, TX 75228

Patrick

Job Details: 03/07/2023

Customer concern unit not drying. Found no heat. Vent test passed green. Good 240vac to unit. Found burned wire to element. Must replace lower wiring harness. Part listed as NLA.; ordrng 1 691470 (Harness)

We serviced a

GE DISHWASHER

Model GDF640HGM0BB

Near Rowlett, TX 75089

John

Job Details: 03/07/2023

"Customer cocner is DW not powering on. Confirmed 13.5vdc to UI from Control Board, yet unresponsive. Needs new UI.; ordrng 1 WD21X32006 (Configured UI Board)"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MED5630HC0

Near Puyallup, WA 98371

Cejay

Job Details: 03/07/2023

"Customer concern is that dryer is shaking and sliding across floor. Found all four legs screwed all the way up causing dryer to sit completely flat on the ground on bottom panel causing excessive noise and allowing dryer to slide on laundry room floor. Raised dryer legs and leveled dryer. Pushed and pulled on dryer, dryer is now stationary. All checks good."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF328AAW/XAA

Near Graham, WA 98338

Cameron M.

Job Details: 03/07/2023

"Customer concern is that washer does not spin and agitate during initial inspection, found excessive tub play, causing basket assembly to make contact with front tub and door boot. causing unit to not agitate and spin. Needs new rear tub asm, basket, front tub asm. Customer declined repair estimate. Customer declined repair at this time. Collected trip fee +tax via card Payment."

We serviced a

LG WASHER-TOPLOAD

Model WT1101CW

Near Rowlett, TX 75089

John

Job Details: 03/07/2023

"Installed new inlet assy, dispenser, and hose. Inlet no longer leaking. Found now that tub is filling a tear in drain hose causing new leak. Must replace drain hose.; ordrng 1 AEM73213001 (Drain hose.)"

We serviced a

GE DISHWASHER

Model DDT595SGJ2BB

Near Sachse, TX 75048

John

Job Details: 03/07/2023

Customer concern is DW will not power on. Confirmed 13.5vdc from control board to UI yet UI unresponsive. Needs new UI Board.; ordrng 1 WD21X32004 (Configured UI Board)

We serviced a

SAMSUNG RANGE

Model NE59R4321SS/AA

Near Garland, TX 75040

John

Job Details: 03/07/2023

Came to install new infinite switch. Found the part sent was for single burner not double burner. Needs new infinite switch.; ordrng 1 DG44-01006B (Infinite switch RF)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW7230HW0

Near Dallas, TX 75219

Lane

Job Details: 03/07/2023

Customer stated washer is unresponsive. Performed diagnostics found drain pump shorted out damaging main control and user interface. Found Lid lock broken during inspection of washer. ; ordrng 1 W11419171 (Control) and 1 W11478526 (Consol) and 1 W11394572 (Latch) and 1 W11396717 (Pump)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB725BW0

Near Garland, TX 75043

Lane

Job Details: 03/07/2023

Customern ststed washer leaked water on floor and washer is abnormally loud. Performed diagnostics found tub cap not secured causing water to leak down side of wash tub. Suspension is causing out of balance condition.Faulty bearings are making stated noise. Tub bearings have already been replaced once. Bearings are spining inside of wash tub. Wash tube assembly needs to be replaced to correct noise.; ordrng 1 W10247710 (Suspension rods) and 1 W10381078 (Tub and bearing)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV330AEW/XAA

Near Dallas, TX 75243

Lane

Job Details: 03/07/2023

"Customer stated dryer was ran empty. Afterwards it would not start. Performed diagnostics found thermostat faulty and thermistor value off. Replaced thermistor and thermostat. Performed airflow and heat cycle tedt after repair. Exhaust temperature 178 on time dry. All functions checked good at time of service. ; used 1 Dc32-00007a (Thermistor), and 1 Dc47-00016a (Thermal fuse) from stock"

We serviced a

LG WASHER-FRONTLOAD

Model WT5070CW

Near Dallas, TX 75238

Lane

Job Details: 03/07/2023

Customer stated washer gets severely out of balance and gives ul code. Customer stated suspension rods were replaced a month ago. Performed diagnostics found replacement suspention rods have no dampening what so ever. Suspension rods haft to have compression and rebound to balance tub. Oem suspension rods must be installed to correct issues.; ordrng 4 4902EA1002E (Suspension rods)s

We serviced a

LG DRYER-ELECTRIC

Model DLGX3701V

Near Farmers Branch, TX 75234

Lane

Job Details: 03/07/2023

Customer stated dryer runs but doesn't heat. Performed diagnostics found thermostats and flame sensor check good. Dryer will cycle ones then stops trying to heat in both auto and time dry. Control module is not sending any power to gas safety valve for ignition. Ignitor is pulling correct amperage when unit starts burn. Reconnected ending replacing electronic control and gas valver with igniter.; ordrng 1 AGM30063309 (Gas valve) and 1 EBR85130504 (Control) and 1 5318EL3001A (Ignitor)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV56H9000EP/A2

Near Puyallup, WA 98375

Cejay

Job Details: 03/07/2023

"Installed previously ordered element, prefor,ed airflow test failed (red) advised customer dryer vents need service before resuming operation of dryer. Customer signed airflow acknowledgement. All checks good."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB725BW0

Near Puyallup, WA 98375

Cejay

Job Details: 03/07/2023

Cus5omer concern is that washer is overflowing at bleach valve. Manual activation of dedergent valves over flows when both hot and cold vales are open for warm water. Too much water pressure coming from inlet valve causing dedergent cups to overflow. Needs new water valve. Follow up scheduled for 03/13 8-12pm; ordrng 1 W10853723 (VALVE)

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW7500GC2

Near Spanaway, WA 98387

Cejay

Job Details: 03/06/2023

"Customer concern is that washplate is cracked. Found damaged washplate causing poor wash performance and damaging fabrics.cycle tested washer, all operatiins of unit are functional. Needs new washplate. Follow up scheduled for 03/10 1-5pm; ordrng 1 W10752283 (WASHPLATE)"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA51A5505AC/US

Near Carrollton, TX 75007

John

Job Details: 03/06/2023

"Installed new control board. Unit now powers on, fills, agitates, spins, and drain properly. All checks good."

We serviced a

GE DISHWASHER

Model GDT695SSJ2SS

Near Plano, TX 75093

John

Job Details: 03/06/2023

Customer cocnern is DW not powering on. Found 13.5 vdc from control board to UI but UI not powering on. Needs new UI board.; ordrng 1 WD21X31902 (Configured UI)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Plano, TX 75074

John

Job Details: 03/06/2023

Customer concern is DW handle is broken and unit takes along time to wash. Confirmed door handle broken. Found wash motor pulsing but never fully starting. Wash motor fails ohms check. Must replace door handle and sump assy.; ordrng 1 W11416362 (Pump and motor) and 1 W10708004 (Door handle assy.)

We serviced a

GE COOKTOP

Model PP9030DJ2BB

Near Plano, TX 75025

John

Job Details: 03/06/2023

Customer concern is Left Front burner comes and won't shut off till breaker is turned off. Confirmed burner on and unable to be controlled. Found stuck relay on relay board causing issue. Must replace relay board.; ordrng 1 WB27X24010 (board relay machine)

We serviced a

SAMSUNG RANGE

Model NE63T8511SS/AA

Near Coppell, TX 75019

Lane

Job Details: 03/06/2023

Customer stated oven door glass broke during preheating. Preformed diagnostics confirmed condition of glass. All functions working at time of service.; ordrng 1 DG94-03596A (Door assembly)

We serviced a

LG DISHWASHER

Model LDP6797ST

Near Tacoma, WA 98445

Cejay

Job Details: 03/06/2023

"Customer concern is that dishwasher door has difficulting closing and dishwasher is leaking. Found failed door switch causing dishwasher not to start. Needs new door switch before further diagnosis can be done. Follow up scheduled for 03/13 1-5pm. ; ordrng 1 AGM76209501 (PARTS ASSEMBLY,SVC)"

We serviced a

LG DISHWASHER

Model LDF7561ST

Near Tacoma, WA 98445

Cejay

Job Details: 03/06/2023

"Customer concer is that dishwasher is leaking from underneath. Found leak coming from seperating wash pump, needs new wash pump assembly. Follow up scheduled for 03/13 1-5pm . Advis3d customer dishwasher will need to be made acsessible for repair.; ordrng 1 ABT72909202 (CASING ASSEMBLY,PUMP)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV36J4000EW/A3

Near Puyallup, WA 98371

Cejay

Job Details: 03/06/2023

"Customer concern is that dryer powers on but intermittenly does not start. Prefomed airflow test failed (red). Could not replicate no start symptom. Found seized idler and rear rollers sticking causing noise durring operation. Needs new idler braket. Installed new idler braket and cleaned and lubricated all support wheels. Cycle tested dryer, unit starts. Advised customer dryer vents need service before resuming operation of dryer. Advised customer to moniter dryer use after vents are serviced. Customer signed airflow acknowledgement. Dryer is operating as designed at time of service. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW7232HW0

Near Buckley, WA 98321

Cejay

Job Details: 03/06/2023

Customer concern is that washer shut off mid cycle. No other concerns with washer. Verified 120v at outlet. 120v incoming to main control no diagnostic LED. Unplugged drain connector. No HMI. Confirmed no voltage out going from ACU to HMI. Found failed main control board causing washer not to operate. Needs new ACU and lid latch to continue diagnostics. Requires Auth. ; ordrng 1 W11419171 (CNTRL-ELEC) and 1 W11394572 (LATCH)

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ

Near Buckley, WA 98321

Cejay

Job Details: 03/06/2023

"Customer concern is with top load washer not dishwasher, advised customer to call warrenty to create WO for washing machine."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWP576KW1

Near Gig Harbor, WA 98332

Cameron M.

Job Details: 03/06/2023

"Customer concern is that washer agitator pop's out of washer. Found stripped agitator base, causing bolt to become dislodged. Needs new agitator base. Follow up visit scheduled for 3/13 1-5 advised customer not to attempt use to prevent further damage. ; ordrng 1 W11418231 (AGITATOR BASE)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC565FW2

Near Gig Harbor, WA 98335

Cameron M.

Job Details: 03/06/2023

"Customer concern is that washer does not run cycle. Found f7e5 , shifter fault. Cycle tested unit Found failed actuator, causing unit to not shift mode from agitate to spin. Needs new actuator. Installed new actuator. Cycle tested unit all checks good. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

LG WASHER-FRONTLOAD

Model WM3470HWA

Near Dallas, TX 75254

Lane

Job Details: 03/06/2023

Customer stated washer stopped working. Performed diagnostics found washer getting no electricity. Plugged washer into different outlet and performed multiple function tests using different outlet. Washer needs no repair at this time.

We serviced a

GE WASHER-FRONTLOAD

Model GFW480SSK0WW

Near Dallas, TX 75225

Lane

Job Details: 03/06/2023

Customer stated washer intermittently leaks water. Performed diagnostics foumd no leaks after full test cycle. Found evedance of possible overflowing dispenser due to viscosity of fabric softener. Unable to replicate leak at time of service.

We serviced a

GE WASHER-TOPLOAD

Model GTW540ASPWS

Near Dallas, TX 75223

Lane

Job Details: 03/06/2023

"Customer stated washer will not stop filling. Performed diagnostics found hot side valve stuck open. Replaced fill valve assembly and performed multiple function and leak tests after repair. All, functions checked good at time of service."

We serviced a

SAMSUNG DISHWASHER

Model DMT800RHS/XAA

Near Sachse, TX 75048

John

Job Details: 03/06/2023

"Customer concern is DW not starting. Found unit filling properly but when it tries to wash, the wash motor hums but does not spin and gets very hot to the touch. Also found drain pump fails after draining the unit 4 times and stops working. Needs new sump assy.; ordrng 1 DD94-01004A (Sump assy.)"

We serviced a

GE RANGE

Model C2S985SET9SS

Near Tacoma, WA 98499

Cameron M.

Job Details: 03/06/2023

"Customer concern is that large griddle burner does not ignite fully. Found spillover build-up, causing burner to not ignite fully. Cleaned burner bodies and offices. Cycle tested unit. All checks good"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50R5400AV/US 02

Near Graham, WA 98338

Cameron M.

Job Details: 03/06/2023

"Customer concern is that regardless of load size washer goes out of balance. Found worn suspension rods, causing unit to not balance . Needs new suspension rods. Follow up visit scheduled for 3/13 8-12; ordrng 4 DC97-16350U (SUSPENSION RODS)s"

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW5630HC0

Near Mesquite, TX 75149

Lane

Job Details: 03/06/2023

Customer stated washer rubbed hole through new door seal and made abnormal noises. Performed diagnostics found spin basket and door seal are faulty. Spin basket came loose damaging door seal and wash tub. Wash tub assembly needs to be replaced to correct issues.

We serviced a

ELECTROLUX DRYER-ELECTRIC

Model EFME6117S1W0

Near Dallas, TX 75214

Lane

Job Details: 03/06/2023

Customer stated dryer runs but doesn't dry. Performed diagnostics found hoise vent restricted causing extended dry times. Ventilation needs to be inspected and cleaned for dryer to run efficiently. Also instructed customer on cycle selection and temperature settings.