Service History 54 - RPS Appliance Repair

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45H6300AW/A2 01

Near Eatonville, WA 98328

Cejay

Job Details: 06/06/2022

"Installed previously ordered drain pump housing, motor and filter. Cycle tested unit for leaks and to verify drain pump operation. All checks good."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW1

Near Dallas, TX 75225

Patrick

Job Details: 06/06/2022

Replaced agitator. All checks good.

We serviced a

AMANA REFRIGERATOR

Model SXD25JL

Near Dallas, TX 75205

Chris

Job Details: 06/06/2022

Customer concern is unit not cooling in freezer section. Found all components running. Poor frost pattern on freezer evap. Unit has leak in sealed system. Will need to have sealed system repaired or replaced.

We serviced a

AMANA WASHER-TOPLOAD

Model NTW4516FW3

Near Garland, TX 75042

John

Job Details: 06/03/2022

Customer concern washer leaking constantly. Found inlet valve leaking to outside of tub and onto floor.. Needs new inlet valve. Customer declined service at this time.

We serviced a

KENMORE REFRIGERATOR

Model 11173035911

Near Forney, TX 75126

Patrick

Job Details: 06/03/2022

Replaced im. All checks good

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45K6200EZ/A3 01

Near Spanaway, WA 98387

Cameron M.

Job Details: 06/03/2022

"Customer concern is that dryer has hole in drum and multiple cycles to dry clothes. Found hole in drum, causing noise during operation. Preformed airflow test, failed (red). Needs new drum. Advised customer dryer vent duct needs to be cleaned asap before use continues on dryer, to prevent damage to heating components. Also Advised customer dryer vent hose should be shortened to allow sufficient airflow. REQUIRES AUTH. ; ordrng 1 DC97-14849H (ASSY DRUM)"

We serviced a

KENMORE DRYER-GAS

Model 110.76842500

Near Orting, WA 98360

Cameron M.

Job Details: 06/03/2022

"Customer concern is that dryer made a thumping sound, after vent cleaning was preformed. Found a piece of rock like mass of hardened lint and dirt in lint ducting broken free and lodged in fan , causing thumping noise. Cleaned out Debris cycle tested unit 10x all checks good."

We serviced a

KITCHENAID REFRIGERATOR

Model JFC2089HES

Near Dallas, TX 75287

Chris

Job Details: 06/03/2022

Customer concern is unit not cooling in either section. Found fans running. Compressor going off on overload. Tested with new start device. Compressor not running and gets very hot. Unit needs new Compressor and filter drier.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2631PF4A

Near Carrollton, TX 75007

Chris

Job Details: 06/03/2022

Customer concern is unit leaking. Found freezer drain frozen. Cleared drain. Tested with customer. Unit checks good.

We serviced a

FRIGIDAIRE RANGE

Model LFEF3017LWD

Near Lakewood, WA 98498

Cejay

Job Details: 06/03/2022

"Customer concern is that FR burner gets too hot. Temperature checks on all burners good. Tested FR burner on low, med and hi settings. Advised customer range is operating as designed."

We serviced a

KENMORE DRYER-ELECTRIC

Model 110.68132413

Near Puyallup, WA 98373

Cameron M.

Job Details: 06/03/2022

"Installed previously ordered main control board, cycle tested unit 3x. All checks good. preformed airflow test, failed (yellow).advised customer on proper loading practices. Also advised customer dryer vent duct needs to be cleaned asap before use resumes. Collected payment via card payment ."

We serviced a

KENMORE REFRIGERATOR

Model 11173035911

Near Forney, TX 75126

Patrick

Job Details: 06/03/2022

Replaced im. All checks good

We serviced a

GE RANGE

Model PT7050SF5SS

Near Tacoma, WA 98422

Cejay

Job Details: 06/03/2022

Customer concern is that oven shows F96 error when using bake setting. Confirmed F96 error cooling fan fault. Needs new cooling fan assembly and board fan sensor. Advised customer parts show out of stock and may take time to receive. FAH to supply.; ordrng 1 WB27T11463 (board fan sensor) and 1 WB26X24020 (range cooling fan)

We serviced a

KENMORE WASHER-TOPLOAD

Model 11028932790

Near Tacoma, WA 98422

Cejay

Job Details: 06/03/2022

"Customer concern is that washer is making a noise and burning smell during spin cycle. Found failed motor and cycle selection switch causing unit to not function properly. Needs new motor, motor coupling and cycle selection switch. Advised customer some parts show out of stock and may take time to receive. AHS to supply; ordrng 1 3406242 (Cycle selector) and 1 WP3352287 (motor-drve) and 1 285753A (coupling,motor)"

We serviced a

ELECTROLUX DRYER-ELECTRIC

Model EFDE210TIW00

Near Dallas, TX 75238

Patrick

Job Details: 06/03/2022

"Unit no heat, must replace element and control thermostat. ; ordrng 1 136611032 (Element) and 1 124294111 (Temp probe)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Dallas, TX 75243

Patrick

Job Details: 06/03/2022

Replaced inlet valve. Tested unit. Job complete

We serviced a

SAMSUNG REFRIGERATOR

Model RF28M9580SR/AA

Near Carrollton, TX 75006

Patrick

Job Details: 06/03/2022

"Found leak in ff evap. Replaced ff evap and drier, unit cooling properly. Ice bin frozen in place. Unit must be defrosted to repair im. Must order ice bin as bin is damaged. DA97-14474C; O-emld tckt"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7201SR/AA

Near Forney, TX 75126

Patrick

Job Details: 06/03/2022

"Customer concern, unit making noise while running. Found fz door not fully closing causing frost build up. Reformed gasket, door checks good."

We serviced a

KENMORE REFRIGERATOR

Model 111.61202715

Near Plano, TX 75025

Chris

Job Details: 06/03/2022

Replaced board. Unit turned on and all components running

We serviced a

ELECTROLUX DRYER-ELECTRIC

Model EFDE210TIW00

Near Dallas, TX 75238

John

Job Details: 06/03/2022

Customer concern dryer giving an E60 code and beeping. Found filter clogged with debris and wet lint. Cleaned filter and replaced. All checks good.

We serviced a

LG WASHER-FRONTLOAD

Model WM3170CW

Near Roy, WA 98580

Cameron M.

Job Details: 06/03/2022

"Customer concern is that washer produces LE error. Cycle tested unit via service mode, found unit triggered LE error when attempting to preform wash movement of tub. Found hall sensor ohms out of range, causing unit to not know position of basket. Needs new hall sensor. Installed new hall sensor. cycle tested unit 10x, all checks good advised customer on regular cleaning intervals for optimal performance. Advised customer on using high quality detergent for best wash results. ; used 1 6501KW2002A ( RPS SENSOR) from stock"

We serviced a

LG WASHER-FRONTLOAD

Model WM3470HWA

Near Puyallup, WA 98372

Cameron M.

Job Details: 06/03/2022

Installed previously ordered hot and cold inlet valves. Cycle tested unit 10x. All checks good advised customer on regular cleaning intervals. Also advised customer on proper loading practices. Advised customer on using high quality detergent for best wash results. Collected payment via check. Left failed part with customer as it caused a water leak. ; used 1 5220FR2006H (INLET VALVE (HOT)) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RS27T5200SR/AA

Near Allen, TX 75002

Chris

Job Details: 06/03/2022

Replaced freezer door. Tested all functions. Unit checks good.

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW70HEBW2

Near Lewisville, TX 75067

John

Job Details: 06/03/2022

Customer concern is that washer will not drain. Found drain pump only recieving 2V from control board as well as drain pump mount broken. Needs new control board and drain pump.; ordrng 1 WPW10635660 (cntrl-elec) and 1 WPW10605427 (pump-water)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW7232HW0

Near The Colony, TX 75056

John

Job Details: 06/03/2022

Installed new lid latch and strike. All checks good.

We serviced a

SAMSUNG REFRIGERATOR

Model RS27T5200SR/AA

Near Allen, TX 75002

John

Job Details: 06/03/2022

Tech was assigned as a helper;

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE50R5200W/A3

Near Lewisville, TX 75056

John

Job Details: 06/03/2022

"Customer concern is dryer taking too long to dry. Ran vent check, Yellow. Ran temp check in side drum, in range 125-215"

We serviced a

GE DISHWASHER

Model PDT715SYN0FS

Near Plano, TX 75023

John

Job Details: 06/03/2022

Cuatomer concern DW not washing on bottom rack. Found diverter valve not finding home position for lower spray arm. Needs new sump assy.; ordrng 1 WD19X25867 (Sump assy)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EW/A2

Near Princeton, TX 75407

Chris

Job Details: 06/03/2022

Replaced harness and cord. Tested. Unit checks good

We serviced a

WHIRLPOOL WALL OVEN

Model RBS305PDB16

Near Rowlett, TX 75089

Chris

Job Details: 06/03/2022

Replaced thermal cutoff. Tested. Unit heating good.

We serviced a

KENMORE REFRIGERATOR

Model 11172695910

Near Rowlett, TX 75089

Chris

Job Details: 06/03/2022

Replaced main board. Unit turned on and now cooling.

We serviced a

GE WASHER-TOPLOAD

Model GTW465ASN1WW

Near Plano, TX 75024

Chris

Job Details: 06/02/2022

Job complete

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50R5400AW/US 02

Near Frisco, TX 75034

John

Job Details: 06/02/2022

"Customer concern washer not spinning only drains at end of cycle. Ran diagnostic cycle on unit, no issues found. Found damper rods worn and bouncy causing unit to go out of balance during spin. Needs new damper rods.; ordrng 4 DC97-16350U (Damper rod)s"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED7500GW0

Near Frisco, TX 75036

John

Job Details: 06/02/2022

Customer concern dryer making squeeking sound once it warms up. Found rear felt seal has failed in ceratin areas and is metal to metal causing noise. Needs new felt seals.; ordrng 2 280114 (drum seal)s

We serviced a

FRIGIDAIRE WALL OVEN

Model FGEW3045KFB

Near Coppell, TX 75019

John

Job Details: 06/02/2022

"Customer concern oven shut off and won't come back on. Cycled power to reset control board. Unit still not powering on. Needs new control board.; ordrng 1 316560156 (controller), states that autho needed"

We serviced a

GE RANGE

Model ?

Near Irving, TX 75062

Patrick

Job Details: 06/02/2022

"Customer concern, unit not heating. Confirmed. Found burned wire at element. Terminal, tested unit. All checks good. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDX655DW1

Near Grand Prairie, TX 75050

Patrick

Job Details: 06/02/2022

"Customer concern, unit not doing properly. Tumble but no heat. Found clogged home vent. Customer must have professionally cleaned. Found blown high limit thermostat. Replaced from truck stock. Unit tests good. Let unplugged until vent is clear. ; used 1 279816 (Thermal kit) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXB01

Near Dallas, TX 75211

Patrick

Job Details: 06/02/2022

"Costumer concern, unit not cooling properly, making noise. Found ff door not closing tightly. Heavy condensation causing ice build up around damper. Bottom of door rubbing on cabinet liner. Raised door. Fz door closer broken. Must replace door closer and damper assy.; ordrng 1 W11087463 (Damper) and 1 W11087463 (Screw) and 1 W10770895 (Door closer)"

We serviced a

LG DISHWASHER

Model LDF5545SS

Near Plano, TX 75025

Chris

Job Details: 06/02/2022

Replaced motor and harness. Tested with customer. Unit checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Plano, TX 75024

Chris

Job Details: 06/02/2022

"Replaced icemaker. When testing found broken wires art bottom, of freezer door. Will need new stainless freezer door. ; ordrng 1 LW11089011 (dor-fip), states that autho needed"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW6230HW0

Near Mesquite, TX 75149

Patrick

Job Details: 06/02/2022

"Customer concern, whites cycle gets stuck in wash for extended periods of time. F0e3. Must replace control board and Inlet valve. ; ordrng 1 W11543994 (Control) and 1 W11396714 (Inlet valve)"

We serviced a

SAMSUNG RANGE

Model NE59J7630SS /AA02

Near Mesquite, TX 75181

Patrick

Job Details: 06/02/2022

"Replaced rf element, found lf element damged in box. Please reorder. ; O-emld tckt"

We serviced a

MAYTAG DISHWASHER

Model DWU8330AAX

Near Carrollton, TX 75006

John

Job Details: 06/02/2022

"Customer concern unit not heating and leaking from door and bottom rack rusted. Found heating element fails continuity check, bottom rack is severely rusted and lower spray arm and jump up arm full of debris causing water to be shot directly at door causing leak. Needs new element, lower rack and lower spray arm assy. AHS to supply NLA parts.; ordrng 1 903096 (Heating element) and 1 WP903079 (Lower spray arm) and 1 912646 (nozzle jump up) and 1 903773 (rack,lower)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8500DC4

Near Mesquite, TX 75181

Patrick

Job Details: 06/02/2022

Replace lid assy. Found hinge and mounting screws now missing. Must replace hinge assy as well. ; ordrng 1 WP8563965 (Hinge) and 2 W11404293 (Screws)s

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA52M7750AW/A4

Near Spanaway, WA 98387

Cameron M.

Job Details: 06/02/2022

"Installed previously ordered inlet valve, cycle tested unit 10x. All checks good."

We serviced a

GE DISHWASHER

Model ZDT975SPJ2SS

Near Dallas, TX 75225

John

Job Details: 06/02/2022

Customer concern Is DW leaking from soap from door. Using NuFi device ran full diagnostic cycle. Found multiple errors for suds present. Advised customer about proper soap usage and how to keep suds out of machine. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4816FW2

Near Forney, TX 75126

Patrick

Job Details: 06/02/2022

"Customer concern unit not completing or canceling cycle. F8e1 long/no fill error. Inlet valve ok. Calibrated unit. Ran normal cycle empty. Proper fill level. Good agitate, good spin, good drain. Ran another unit filled to top before beginning cycle. Pressure switch issue, must replace control board. ; ordrng 1 W11170319 (Control)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NS11B

Near Tacoma, WA 98499

Cejay

Job Details: 06/02/2022

"Customer concern is that dishwasher is leaking from airgap under sink and also has poor dry performance.Advised customer leak from airgap is an installation issue and is not covered. Tested element for continuity, good. Voltage check good. Temperatures checks good. All checks good. Leak is coming from, airgap advised customer plumber is needed."

We serviced a

GE DISHWASHER

Model GDT695SSJ0SS

Near Puyallup, WA 98375

Cameron M.

Job Details: 06/02/2022

"Customer concern is that main conduit hanger broke and parts of top spray arm melted. Found upper hanger for main conduit broke away from tub assembly, causing conduit to fall into Upper rack. Alsop found docking port for upper rack broken off and fell onto element melting docking port of upperrack. Needs new main conduit and tub assembly if sourced. AHS TO SUPPLY PARTS. REQUIRES AUTH ; ordrng 1 WD12X21681 (conduit main) and 1 Tuboutertub"

We serviced a

GE WASHER-TOPLOAD

Model GTW465ASN0WW

Near Tacoma, WA 98444

Cameron M.

Job Details: 06/02/2022

"Customer concern is that washer produces noise during operation and does not complete cycle. Cycle tested unit via newfi device and found unit immediately makes grinding noise, caused by shifter not fully engaging pulley in spin cycle. Also found gearcase leaking oil, causing belt to slip and produce noise during spin. Needs new gearcase, shifter, clutch, belt and pulley. Advised customer not to use washer to prevent further damage to unit. Also advised customer unable to reschedule due to work order REQUIRES AUTH. ; ordrng 1 WH03X33731 (Gearcase) and 1 WH03X30517 (Mode SHIFTER) and 1 WH05X24185 (CLUTCH) and 1 WH03X32097 (PULLEY) and 1 WH01X24180 (drive belt)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV56H9100EG/A2

Near Puyallup, WA 98372

Cameron M.

Job Details: 06/02/2022

"Customer concern is that washer does not heat. Preformed airflow test failed (red). Found open heating element ,causing unit to not heat. Needs new element. Advised customer dryer vent duct needs to be cleaned asap to allow sufficient airflow. Also advised customer dryer cannot be used until duct is cleaned. Follow up visit scheduled for 6/10 8-12; ordrng 1 DC97-14486E (ASSY DUCT HEATER)"

We serviced a

GE DISHWASHER

Model GDF640HGM2WW

Near Buckley, WA 98321

Cameron M.

Job Details: 06/02/2022

"Installed previously ordered ui and main control. Unable to test unit as ui not programed by factory. Called tech assist advised them of previously prformed services. Tech assist advised, unit submitted for buyout options."

We serviced a

KENMORE DRYER-ELECTRIC

Model 11069522800

Near Puyallup, WA 98375

Cameron M.

Job Details: 06/02/2022

"Customer concern is that dryer produced burning rubber smell and now does not start cycle. Found worn drum felt causing unit to produce burning smell. Also found open thermal fuse, causing unit to not run cycle. Found heating element shorted to case, causing poor heat. Installed new element thermal fuse thermal cutoff and high limit thermostat cycle tested unit. All checks ok preformed airflow test failed (red new drum liner. Advised customer to call when parts arrive. ; ordrng 1 W10612022 (rear drum seal), used 1 279816 ( THERMAL CUT OFF HI), 1 279838 ( ELEMENT,HEATER), and 1 WP3392519 ( FUSE-THRML) from stock"

We serviced a

SAMSUNG DISHWASHER

Model DW80J7550UG/AA

Near Garland, TX 75043

John

Job Details: 06/02/2022

"Customer concern DW not advancing through cycle. Found 71x 3C error for circulation pump not operating. Removed pump, no obstructions found. Needs new circulation pump. Circulation pump discontinued.; ordrng 1 DD93-01010A (pump and motor assembly)"

We serviced a

KENMORE WASHER-FRONTLOAD

Model 110.499626

Near Garland, TX 75044

John

Job Details: 06/02/2022

Customer concern unit not starting properly. Found loose connection on door switch. Re seated connection. All checks good.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA 12

Near The Colony, TX 75056

Chris

Job Details: 06/02/2022

Replaced icemaker service kit. Unit checks good.

We serviced a

SAMSUNG REFRIGERATOR

Model RF25HMEDBSR/AA 10

Near Carrollton, TX 75010

Chris

Job Details: 06/02/2022

Customer concern is unit not making ice. Found frozen ice room. Will need icemaker service kit. Model needs all parts ordered individually. ; ordrng 1 DA97-15217D (Icemaker) and 1 DA97-19898A (Drain tube) and 1 DA82-02367A (Y clips) and 1 DA92-00592A (Pcb)

We serviced a

KENMORE RANGE

Model 79042753512

Near Steilacoom, WA 98388

Cejay

Job Details: 06/02/2022

Appliance date November 2015Customer concern is that cooktop FR ignitor is not working. Verified ignitor still works when other burners are in the lite position. Found failed ignitor switch causing FR burner not to ignite. Needs new ignitor switch. advised customer parts show out of stock and may take time to recive. CHS to supply.; ordrng 1 5304491104 (switch assembly)

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near Dallas, TX 75220

Chris

Job Details: 06/02/2022

Customer did not defrost unit. Replaced main board. Defrost circuit getting power now.

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25ILSS01

Near Dallas, TX 75205

Chris

Job Details: 06/02/2022

Customer concern is unit not cooling and not making ice. Found ice build up at ff damper. This is due to door not closing correctly due to broken door cam. Icemaker won't cycle or fill. Error in emitter board for fail board. Will need icemaker valve with emitter board and new door cam. ; ordrng 1 WPW10329686 (cam-door) and 1 WP2182179 (cam-door) and 1 W10408179 (water vavle asm) and 1 2198597 (icemaker assy) and 1 W10757851 (optic bd set ref)

We serviced a

KENMORE REFRIGERATOR

Model WRF535SMHB01

Near Dallas, TX 75240

Chris

Job Details: 06/02/2022

Replaced rail. Tested. Unit checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHW0

Near Gig Harbor, WA 98335

Cejay

Job Details: 06/02/2022

Installed previously ordered sump assembly. Cycle tested dishwasher for leaks. All checks good.

We serviced a

GE LAUNDRY CENTER

Model GUD24ESSMWW

Near Fox Island, WA 98333

Cejay

Job Details: 06/02/2022

Customer concern is that dryer does not turn on. Found damaged door switch wire. Repaired wire connection. Cycle tested unit all checks good

We serviced a

GE WASHER-FRONTLOAD

Model GFW450SSM1WW

Near Tacoma, WA 98405

Cejay

Job Details: 06/02/2022

Customer concern is that washer is not draining. Found clog in drain trap. Removed debris from drain and drain hose. Cycle tested unit all checks good. Advised customer on checking drain trap and clean cycles regularly.

We serviced a

KENMORE DRYER-ELECTRIC

Model 11068837700

Near Tacoma, WA 98405

Cejay

Job Details: 06/02/2022

Upon disassembly found seized blower wheel onto motor shaft could not remove wheel. Needs new blower wheel as current one will need to be cut out. Follow up scheduled for 06/08 8-12pm; ordrng 1 WP697772 (blower wheel)

We serviced a

GE COOKTOP

Model JB3000R1BB

Near Tacoma, WA 98444

Cejay

Job Details: 06/02/2022

Customer concern is that cook top FR center burner does not work. Found damaged element connection causing element not to operate properly. Needs new element. Follow up scheduled for 06/07 8-12pm collected deductible via card.; ordrng 1 WB30T10130 (range 12 haliant sur)

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED4815EW1

Near Spanaway, WA 98387

Cameron M.

Job Details: 06/02/2022

"Customer concern is that timer seized and broke. Found seized timer, causing knob to break away from timer assembly. Resulting in customer inability to select cycle and run dryer. Unable to fully test unit as timer is seized. Needs new timer. ; ordrng 1 WPW10185982 (timer)"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45N5300AV/US 51

Near Tacoma, WA 98445

Cejay

Job Details: 06/01/2022

"Installed previously ordered main pcb, panel control and pcb display. Pcb display came with new touch sensor. Cycle tested unit all checks good."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV520AEP/XAA

Near Graham, WA 98338

Cameron M.

Job Details: 06/01/2022

"Customer concern is that dryer does not power on, and not heating. Verified power supply voltage to unit, good 240v supplied. Found open cutoff, causing unit to loose voltage to main pcb in turn ,causing unit to not power. Also found open heating element, causing unit to not heat. Needs new element assembly. Follow up visit scheduled for 6/8 8-12 ; ordrng 1 DC93-00154A (ASSY DUCT HEATER)"

We serviced a

LG REFRIGERATOR

Model LFX31925ST/06

Near Rockwall, TX 75032

Patrick

Job Details: 06/01/2022

"Customer concern, unit dripping from front. Im sometimes gets hung up. Confirmed im mold rubbing on shroud. Must replace im. Found middle fz drawer wheels seized, preventing door from fully closing. Greased wheels, tested unit. Good to go. Return for im ; ordrng 1 EAU60783827 (I'm assy)"

We serviced a

GE REFRIGERATOR

Model GDL20KCSABS

Near McKinney, TX 75069

Patrick

Job Details: 06/01/2022

"Unit not cooling, found evap frosted over again. Heater circuit 32ohm, jumped fed wires, heater energized normally. New board bad or off box. Must replace. ; ordrng 1 WR55X10942C (Control board)"

We serviced a

KENMORE REFRIGERATOR

Model 79572043112

Near Carrollton, TX 75006

Patrick

Job Details: 06/01/2022

"Customer concern, unit not making ice. Ran manual cycle, good harvest, good fill, small cube size. Water pressure good from water dispenser, possible issue with flow meter. Recommend replace inlet valve. Change filter indicator illuminated, recommend filter exchange. ; ordrng 1 AJU72992603 (Inlet valve)"

We serviced a

GE WASHER-TOPLOAD

Model GTW465ASN1WW

Near Plano, TX 75024

John

Job Details: 06/01/2022

Installed new transmission. All checks good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near The Colony, TX 75056

Patrick

Job Details: 06/01/2022

"Customer concern, interior lights in ff ceiling and fz not working. No ice. Im good harvest cycle, no ice in mold. Failed fill test. Valve energized properly. Fill tube frozen over, heater failed. Must replace. Interior lights failed must replace associated components. Rh door bins broken, must replace.; ordrng 1 W10695459 (Fz light) and 1 W11205082 (Led ff) and 1 W11462342 (Ice box led) and 1 W11462342 (Pantry board) and 1 W11226501 (Im fill tube heater) and 1 W11026416 (Door bin)"

We serviced a

KENMORE WASHER-TOPLOAD

Model 1102682690

Near Carrollton, TX 75007

Patrick

Job Details: 06/01/2022

"Customer concern, unit not agitating. Confirmed. Found agitator dogs worn. Replaced from truck stock, tested unit, all checks good. ; used 1 80040 (Dogs) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Frisco, TX 75036

John

Job Details: 06/01/2022

Installed new spray arm. All checks good.

We serviced a

GE LAUNDRY CENTER

Model GUD27ESSMWW

Near Grapevine, TX 76051

John

Job Details: 06/01/2022

Customer concern is washer is leaking from underneath. Found gearcase leaking water and oil during agitate and spin. Needs new gearcase assy. and belt.; ordrng 1 WH49X27322 (kit transmission pla) and 1 WE12X27300 (belt drive)

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Coppell, TX 75019

John

Job Details: 06/01/2022

"Customer concern DW not working intermitently. Found draining properly until stress tested, then fails. Ran test cycle and found diverter not finding home and spinning continuously. Needs new sump assy and drain pump.; ordrng 1 W11178672 (pump&motor) and 1 WPW10531320 (drain pump)"

We serviced a

KENMORE DRYER-ELECTRIC

Model 79661523210

Near Coppell, TX 75019

John

Job Details: 06/01/2022

Installed new lint filter assy.all checks good.

We serviced a

GE DRYER-ELECTRIC

Model DCVH480EK0WW

Near Dallas, TX 75209

John

Job Details: 06/01/2022

Customer concern is Dryer making a squealing noise while in operation. Found rear bearing assy dry and causing noise. Greased bearing but unit still making noise. Needs new rear bearing. AHS to supply out of stock parts.; ordrng 1 WE03X28294 (BEARING ASM)

We serviced a

MAYTAG WASHER-TOPLOAD

Model ATW4675YQ0

Near Tacoma, WA 98445

Cameron M.

Job Details: 06/01/2022

"Installed previously ordered suspension rods and tub ring, cycle tested unit 3x. All checks good"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF3A

Near Puyallup, WA 98375

Cameron M.

Job Details: 06/01/2022

"Installed previously ordered vent assembly, cycle tested unit. All checks good. Took payment via credit card."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE50R5200W/A3

Near Tacoma, WA 98422

Cejay

Job Details: 06/01/2022

"Customer concern is that dryer was smoking and had a burning smell. Found lint build up inside dryer cabinet. Vacuumed excess lint from dryer cabinet. Tested all heater components. Reassembled dryer, preformed airflow test failed (yellow). Found dryer vent crushed. advised customer dryer vent needs service."

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Lake Tapps, WA 98391

Cejay

Job Details: 06/01/2022

Customer concern is that dishwasher top rack has fallen. Found broken adjuster on right side causing top rack to fall. Needs new adjusters and clips. Advised customer parts show out of stock and may take time to recive. AHS to supply.; ordrng 2 WPW10546503 (adjuster)s and 2 WPW10250160 (clip)s

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB765FW0

Near Tacoma, WA 98444

Cameron M.

Job Details: 06/01/2022

Customer concern is that dryer makes noise during operation and produces burning smell. Preformed airflow test failed (yellow). Cycle tested unit 10x. cleaned and calibrated moisture sensors. Found no mechanical issues at this time. Advised customer to monitor and call if issue persists.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED22DQXXN00

Near Irving, TX 75062

Patrick

Job Details: 06/01/2022

"Customer concern, unit leaking from rear. Found leaking inlet valve. Must replace valve. ; ordrng 1 4318046 (Inlet valve)"

We serviced a

GE WASHER-FRONTLOAD

Model N/A

Near Tacoma, WA 98404

Cameron M.

Job Details: 06/01/2022

"Customer concern is that washer goes out of balance and does not drain completely. No model or serial numbers available. Found flooring under unit, unstable and flexes with weight of washer. Causing unit to continuously go out of balance . Cycle tested unit 10x found no mechanical defects at this time. Advised customer on proper loading practices. Also advised customer on using high quality detergent. Advised customer on regular cleaning intervals for optimal performance. Advised customer floor under unit is the cause of out of balance conditions."

We serviced a

KITCHENAID DISHWASHER

Model KUDE60FVSS3

Near Tacoma, WA 98405

Cejay

Job Details: 06/01/2022

"Installed previously ordered dispenser, clip and pivot tine. Cycle tested dishwasher for leaks. All checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS0

Near Mesquite, TX 75150

John

Job Details: 06/01/2022

"Customer concern of DW not cleaning properly. Ran quick test cycle on unit, no issues found. Did find large amounts of debris in lowerand mid spray arms causing them to not spin during wash. Needs new lower and mid spray arms.; ordrng 1 WPW10448645 (spray arm) and 1 W11101428 (arm-spray)"

We serviced a

GE WASHER-TOPLOAD

Model GTW680BSJ6WS

Near Irving, TX 75063

John

Job Details: 05/31/2022

Customer concern washernot starting cycle. Only spits little water into machine and then gives pressure sensor error. Found supply valves closed to unit causing a no fill error. Opened valves and ran test cycle. All checks good.

We serviced a

KENMORE WASHER-TOPLOAD

Model LSQ95640MQ0

Near Spanaway, WA 98387

Cameron M.

Job Details: 05/31/2022

Customer concern is that washer does not spin clothes out fully. Cycle tested unit 10x with customer provided mixed load of towels and hand towels. Found no mechanical issues at this time. advised customer on proper loading practices. Also advised customer on regular cleaning intervals for optimal performance. Advised customer to monitor and call if issue persists

We serviced a

GE DISHWASHER

Model GDF510PSJ6SS

Near Coppell, TX 75019

John

Job Details: 05/31/2022

Installed new drain pump. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model LLV7233AW0

Near Bonney Lake, WA 98391

Cejay

Job Details: 05/31/2022

"Installed previously ordered gearcase, clutch and motor coupling. Cycle tested unit all checks good"

We serviced a

KENMORE WASHER-TOPLOAD

Model 11024932200

Near Tacoma, WA 98467

Cameron M.

Job Details: 05/31/2022

"Customer concern is that washer does not drain and spin. Verified power supply voltage to unit good 120v. Found failed lid switch, causing unit to not start cycle. Needs new lid switch. Installed new lid switch. Cycle tested unit 10x. All checks good. ; used 1 WP3949238 ( SWITCH-LID) from stock"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV431AGW/XAA

Near Coppell, TX 75019

John

Job Details: 05/31/2022

"Customer concern is dryer is making loud noise and leaking water. Found both rear drum supports worn and squeeking as well as belt loose and idler pully cracked. Also found water inlet leaking on inside of unit and traveling to the pedestal drawer. Needs new steam kit, rollers, belt, and idler pulley.; ordrng 1 DC97-16919A (Steam kit) and 2 DC97-16782A (Roller support)s and 1 DC93-00634A (Idler pully) and 1 6602-001655 (Belt)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW7232HW0

Near The Colony, TX 75056

John

Job Details: 05/31/2022

Installed new control board. Unit now not recognizing whether door latch is open or closed. Needs new door latch.; ordrng 1 W11394572 (LATCH) and 1 W11457841 (STRIKE)

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Frisco, TX 75035

John

Job Details: 05/31/2022

Customer concern is that DW is leaking from underneath. Found diverter valve leaking water during wash. Needs new sump assy. ; ordrng 1 W10805015 (pump&motor)

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50F9A7DSW/A2

Near University Place, WA 98466

Cameron M.

Job Details: 05/31/2022

"Customer concern is that washer does not lock lid. Cycle tested unit 10x. found lid lock intermittently unable to lock,causing unit to not start cycle. Needs new lid lock follow up visit scheduled for 6/6 1-5; ordrng 1 DC34-00025E (SWITCH DOOR LOCK)"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5000AW/A2

Near Gig Harbor, WA 98335

Cameron M.

Job Details: 05/31/2022

"Customer concern is that washer stopped mid cycle. Cycle tested unit, found unit not draining. Found debris in drain pump causing unit to not drain. Checked error codes via service mode, found se (drain error) cycle tested unit Found stripped drain pump, causing unit to not drain and spin. Needs new drain pump. Advised customer part shows out of stock. May take time to get parts. FAH TO SUPPLY. ; ordrng 1 DC31-00178A (MOTOR AC PUMP)"

We serviced a

KENMORE REFRIGERATOR

Model 79574025412

Near Richardson, TX 75081

Patrick

Job Details: 05/31/2022

Replaced compressor and updated software. Upon start up ff fan began vibrating loudly. Must replace evap fan assy and; O-emld tckt