We serviced a
LG DRYER-ELECTRIC
Model DLEX7600KE
Near Carrollton, TX 75007
Lane
Job Details: 03/13/2023
Customer stated dryer takes vary long time to dry. Preformed diagnostics found house ventilation needs cleaning. Dryer cycle temperature check at 164 exhaust with vent disconnected. All functions checked good at time of service.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE52A5500V/A3
Near Heath, TX 75126
Patrick
Job Details: 03/13/2023
"Customer concern, unit will not power on. Confirmed. Found no voltage to terminal block. Gfci breaker tripped in panel. Reset, tested on timed dry high heat. Passed air test. Tripped breaker minutes after cycle start. No direct short at terminal. Element not grounded, good heat, good Temps. All components test good. Tightened terminal block screws. All checks good at this time."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC
Near Mesquite, TX 75150
Patrick
Job Details: 03/13/2023
"Customer concern, unit loud during spin, 1ub, 1 dc. Tested unit, operating normally. No fault detected at this time."
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Coppell, TX 75019
Lane
Job Details: 03/10/2023
"Customer stated washer makes abnormal noise. Performed diagnostics found motor pulley faulty causing noise. Belt and Pulley need to be replaced. All other functions checked good at time of service. ; used 1 WH01X27538 (Belt), and 1 WH03X32218 (Pulley) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HC1
Near Carrollton, TX 75007
Lane
Job Details: 03/10/2023
Customer stated washer won't turn on. Performed diagnostics found main control receiving proper supply voltage. Unable to properly diagnose unit due to failure type. Drain pump windings show open. Main control and drain pump need to be replaced.; ordrng 1 W11543994 (Main control) and 1 W11399437 (Drain pump)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7500GC2
Near Spanaway, WA 98387
Cejay
Job Details: 03/10/2023
Installed previously ordered washplate. Verified agitation operation good. Customer paid via cash.
We serviced a
LG WASHER-TOPLOAD
Model WT1101CW
Near Rowlett, TX 75089
Patrick
Job Details: 03/10/2023
Replaced tub to pump hose. Tested unit. All checks good
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45T6000AP/US
Near Mesquite, TX 75181
Patrick
Job Details: 03/10/2023
"Customer concern, unit not draining. Confirmed no drain pump. Found open drain pump. Replaced with supplied part. Tested unit. All checks good."
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA 01
Near Lake Tapps, WA 98391
Cameron M.
Job Details: 03/10/2023
"Installed previously ordered middle rotor asm, cycle tested unit. All checks good."
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Plano, TX 75093
John
Job Details: 03/10/2023
Customer concern is DW randomly goes dead and won't start. Found error codes for UI communication lose. Needs new UI Board.; ordrng 1 WD21X27140 (Configured UI Board)
We serviced a
FRIGIDAIRE RANGE
Model FGIF3036TFE
Near Puyallup, WA 98372
Cameron M.
Job Details: 03/10/2023
"Installed previously ordered element. Cycle tested unit, all checks good. Customer declined to retain old part. Collected payment via card Payment"
We serviced a
GE RANGE
Model CGS990SET8SS
Near Dallas, TX 75244
Lane
Job Details: 03/10/2023
Installed new ignitor and bottom cover for lower oven. Preformed full heat cycle test. All functions checked good at time of service.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC465HW0
Near Dallas, TX 75228
Patrick
Job Details: 03/10/2023
"Customer concern, unit will not start. Found broken door sw. Customer ok'd $245.53 estimate. Replaced from truck stock. Tested unit. All checks good; used 1 WP3406107 (Door sw) from stock"
We serviced a
LG LAUNDRY CENTER
Model WM3987HW
Near Dallas, TX 75205
Patrick
Job Details: 03/10/2023
"Customer concern, unit leaking from front. No leak from fill system or from underneath during rinse and spin. Found small drip from front. Found dog hair preventing tight seal along door boot surface. Cleaned. All checks good."
We serviced a
GE WASHER-TOPLOAD
Model GLWN2800D1WS
Near Tacoma, WA 98405
Cameron M.
Job Details: 03/10/2023
"Customer concern is that washer goes out of balance and does not spin clothes out fully. During initial inspection found unit un-level and leans to left side, caused by flooring being un-level. Found failed bearing in shift mode selector, causing noise during spin cycle. Also found failed tub seal causing leak from bottom of tub during operation. Found broken right basket strap allowing excess movement of tub assembly to left rear side of unit. Also found left basket strap completely disengaged from tub assembly Allowing excess movement of tub assembly. Found belt makes contact with tub shipping brackets, causing noise and excess wear on belt. Needs new tub assembly, shift mode selector, belt, tub straps . Second tech needed. Requires auth ; ordrng 4 WH1X2727 (TUB DAMPENING STRAP)s and 1 WH01X10302 (BELT) and 1 WH45X20473 (TUB OUTER) and 1 WH38X10019 (WASHING MACHINE SHAFT & TUBE ASSEMBLY)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model SDE3606AYW
Near Dallas, TX 75204
Patrick
Job Details: 03/10/2023
Customer concern vent detached from wall. Reconnected. Found clogged home vent. Customer must have vent professionally cleaned to prevent future failures and/ or fire.
We serviced a
KENMORE LAUNDRY CENTER
Model 11088752794
Near Tacoma, WA 98444
Cejay
Job Details: 03/10/2023
"Tenant concern is washer is going OOB very easily. Found failed suspension springs causing washer to go out of balance. Also found gearcase leaking oil. Needs new springs , gearcase, clutch and coupling. Please advise springs are back ordered with no available reciving date. Requires Auth.; ordrng 1 W10207783 (SPRING) and 1 3360629 (GEARCASE) and 1 285785 (CLUTCH) and 1 285753A (COUPLING)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4800XQ2
Near DuPont, WA 98327
Cejay
Job Details: 03/10/2023
Customer concern is that washer is shaking durring spin cycle. Found failed suspension rods causing OOB issues. Needs new suspension rods. Follow up scheduled for 03/17 1-5pm; ordrng 1 W10780048 (SUSPENSION)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA44A3205AW/A4
Near Plano, TX 75023
John
Job Details: 03/10/2023
Customer concern is no hot water is entering unit. Cycle tested unit on multiple cycles with hot water selected. Unit fills with hot water as designed. No issues found. Unit functioning as designed. All checks good.
We serviced a
LG DRYER-ELECTRIC
Model DLGX3371V
Near Lakewood, WA 98499
Cejay
Job Details: 03/10/2023
Customer concern is dryer is not heating. Prefromed airflow test failed (red) and dryer is producing a noise. Found failed ignitor causing dryer not to heat. Found sticky RR roller causing noise. Cleaned roller.needs new ignitor. AHS to supply. Requires auth. Advised customer dryer vents needs service before resuming operation of dryer. Customer signed airflow acknowledgement. ; ordrng 1 5318EL3001A (Ignitor)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW3
Near Tacoma, WA 98405
Cameron M.
Job Details: 03/10/2023
"Customer concern is that washer produces f5 error immediately at power up. At power up unit produces f5e3 error, attempts to lock and unlock at power up. Via service mode found f5e3x2 . Cycled lid lock 10x found intermittent failure to loc lid , causing unit to produce error and not run cycle. Needs new lid lock. Installed new lid lock, cycle tested lock 25x. Cycle tested unit via rinse and spin. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance. ; used 1 W10810403 (LID LOCK ASSY) from stock"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model LTE6234DQ3
Near Tacoma, WA 98409
Cameron M.
Job Details: 03/10/2023
Installed previously ordered lid switch and agitator dogs. Cycle tested unit 3x. All checks good. Customer declined to retain old parts. Collected payment via card Payment.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AW/US 02
Near Graham, WA 98338
Cameron M.
Job Details: 03/10/2023
"Customer concern is that washer goes out of balance regardless of load size. During initial inspection. found all four suspension rods worn causing unstable loads during spin cycle . Verified errors via service mode, found ub (unbalanced load) x4 . Cycle tested unit verified unit component operation. Needs new suspension rods. Customer declined repair at this time. Collected 95.00 trip fee +tax via card Payment"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC215EW1
Near Dallas, TX 75254
Lane
Job Details: 03/10/2023
Customer stated dryer handle is missing. Preformed diagnostics found door not damaged but handle missing. Explained to customer missing parts are not covered by warranty. All other functions checked good at time of service.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48H7400EW/A2 02
Near Dallas, TX 75240
Lane
Job Details: 03/10/2023
Replaced motor assembly and belt. Performed multiple operation tests after repair. Dryer sound normal after repair. Case seems to have some kinda warpage that could explane recent part failures.
We serviced a
LG WASHER-TOPLOAD
Model WT5270CW
Near Dallas, TX 75218
Lane
Job Details: 03/10/2023
Installed new agitator with cap. Performed function tests after repair. All functions checked good at time of service.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE3758AYW
Near Lakewood, WA 98499
Cejay
Job Details: 03/10/2023
"Customer concern is that dryer is not spinning and is making a noise during operation. Found motor pully stripped causing drum not to spin and worn belt. Needs new motor, blower, braket and belt. Follow up scheduled for 03/15 8-12pm; ordrng 1 WP2200376 (MOTOR-DRVE) and 1 56000 (BLOWER FAN) and 1 WP37001287 (BRACKET) and 1 WP40111201 (BELT)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Tacoma, WA 98404
Cejay
Job Details: 03/10/2023
"Customer concern is that dishwasher is not draining. Found heavy debri in airgap causing washer not to drain. Removed debris, cycle tested dishwasher all checks good."
Near Dallas, TX 75205
Patrick
Job Details: 03/10/2023
"Laundry center, work order not needed."
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FLCE7522AW1
Near McKinney, TX 75071
John
Job Details: 03/10/2023
Installed new heating element. All checks good.
We serviced a
GE COOKTOP
Model PP9030DJ2BB
Near Plano, TX 75025
John
Job Details: 03/10/2023
Installed new relay board sent by SquareTrade. All checks good.
We serviced a
SAMSUNG WALL OVEN
Model NQ70M7770DS/AA 50
Near Wylie, TX 75098
John
Job Details: 03/10/2023
"Customer concern is oven not powering on. Cycled breaker, no change. Following steps in STG found power board is recieving proper voltage but no voltage exiting board to main control. Recommend replacing power and control boards.; ordrng 1 DE92-04046C (Control board) and 1 DA92-00675A (Power board)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5300SQ0
Near Carrollton, TX 75007
Lane
Job Details: 03/08/2023
"Customer stated dryer runs but doesn't heat. Preformed diagnostics foumd faulty heating element and thermal high limit. Replaced parts and performed function test after repair. Dryer cycle temp 164 exhaust. ; used 1 279838 (Heating element), and 1 279816 (Thermostat kit) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Carrollton, TX 75007
John
Job Details: 03/08/2023
"Customer concern is DW will not drain. Confirmed DW drain not comming on when called for. Ohms checked drain pump from control board, checks good. Ran control board/ UI test. Control board fails. Needs new control board.; ordrng 1 W11462459 (Control board)"
We serviced a
SAMSUNG RANGE
Model NE58K9430SS/ AA01
Near Garland, TX 75043
Patrick
Job Details: 03/08/2023
"Customer concern, multiple burners inop. Confirmed. Found open front burners, rr burner also. Burn marks on all infinite switches. Must replace 3 elements and 4 infinite switches. ; ordrng 2 DG44-01006B (Infinite sw dual)s and 2 DG44-01005B (Infinite sw single)s and 1 DG47-00063A (Lf element) and 1 DG47-00064A (Rf element) and 1 DG47-00060A (Rr element)"
We serviced a
GE DISHWASHER
Model GDT655SMJ0ES
Near Tacoma, WA 98446
Cameron M.
Job Details: 03/08/2023
"Customer concern is that dishwasher does not start cycle, unit powers on then tones as Though door lft open. Found open contacts in door switch, causing unit to not recognize door position. Also found main control not sending and receiving signal to door switch, causing unit to not start cycle. Needs new main board and door switch. Advised customer parts show out of stock. AHS TO SUPPLY. ; ordrng 1 WD21X10490 (LATCH) and 1 WD21X24901 (SERVICE MACHINE CONTROL)"
We serviced a
LG WASHER-TOPLOAD
Model WT5270CW
Near Garland, TX 75043
Patrick
Job Details: 03/08/2023
Replaced control and inlet valve. Tested unit. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW1
Near Carrollton, TX 75007
John
Job Details: 03/08/2023
"Customer concern is dryer not heating. Confirmed no heat. Found open high limit fuse causing no heat condition. Replaced high limit fuse and thermal cut off from truck stock. Ran vent check, fails red. Advised Customer that vents will need to be cleaned in order to avoid further heating issues. All other checks good.; used 1 279816 (THERMAL CUT OFF HI) from stock"
We serviced a
GE DISHWASHER
Model GSD3360D35SS
Near Puyallup, WA 98375
Cejay
Job Details: 03/08/2023
Installed previously ordered door springs and linkages. Door is now operating as designed. All checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11068732700
Near Dallas, TX 75228
Patrick
Job Details: 03/08/2023
"On disassembly, motor shaft cracked. Must replace motor and pulley. ; rqstng P&A on 1 279787 (Motor)"
We serviced a
GE DISHWASHER
Model GDF520PSJ2SS
Near Forney, TX 75126
Patrick
Job Details: 03/08/2023
"Customer concern, unit not operating at all. Found stuck key error. Good 13vdc to ui. Must replace ui.; ordrng 1 WD21X31899 (Ui configured)"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Tacoma, WA 98405
Cejay
Job Details: 03/08/2023
"Customer concern is that oven will not heat past 350? and is making a noise. Oven was on as per customer prior to arrival. Noise is coming from convection van, unable to further diagnose noise as oven cavity was already hot. Temperature test oven will heat up but dos3 not finish preheat cycle. Pulled error codes F2E1. Test mode shows no activation of bake element. Needs new bake element. Advised customer to avoid use of unit on day of follow up visit. Foll9w up scheduled for 03/15 1-5pm ; ordrng 1 W10779716 (ELMNT-BAKE)"
We serviced a
WHIRLPOOL RANGE
Model RF368LXPS 0
Near Tacoma, WA 98407
Cejay
Job Details: 03/08/2023
"Installed previously ordered AHS provided control board, sensor and infinite switches. Cycle tested unit all chexks good."
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN1WW
Near Plano, TX 75093
Lane
Job Details: 03/08/2023
Customer stated washer beeps during wash cycle. Performed diagnostics found no stored fault codes. Ran test cycle foumd main board faulty. Replacing board under warranty.; ordrng 1 WH22X35597 (Main board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Carrollton, TX 75006
Lane
Job Details: 03/08/2023
Customer stated dishwasher runs longer than normal. Performed diagnostics found no stored fault codes. Turbidity sensor checks good.. advised customer wash time cam be affected by water clairatty.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV40J3000EW/A2
Near Irving, TX 75062
Lane
Job Details: 03/08/2023
Installed new heater and main board. Removed foreign object around drum felt.Performed multiple function tests after repair. All functions checked good at time of service
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF395BTPASU/A2
Near Dallas, TX 75217
Patrick
Job Details: 03/08/2023
"Customer concern, unit will not fill. Found failed drain pump. Leaking dispenser. Broken counterweight, broken tub. Flooded unit base. Control board smoking. Must replace fill hose, drain pump, front outer tub main control, inverter, lower dampers and counterweights. Let unit unplugged. ; ordrng 2 DC67-00621B (Counterweight)s and 1 DC97-14541M (Front outer tub) and 2 DC66-00470A (Damper front)s and 2 DC66-00470B (Damper rear)s and 1 DC67-00317A (Fill hose) and 1 DC92-01063B (Inverter)"
We serviced a
AMANA WASHER-FRONTLOAD
Model NFW7300WW00
Near Orting, WA 98360
Cameron M.
Job Details: 03/08/2023
"Customer concern is that washer produces error messages in spin cycle, intermittently produces squealing noise during spin with large loads.f9e2(PUMP DRIVE SYSTEM ERROR)F8e1(long fill)f9e1(LONG DRAIN) cycle tested unit, found stuck cold inlet causing unit to produce lf error. Exercised drain pump 10x found no defect with drain flow rate also found no defect with pump activation. Cycle tested unit with customer provided load of towels, found excessive basket movement, causing unit to produce noise during spin cycle. Needs new inlet valves, belt, tub gasket and rear tub assembly. Customer declined repair at this time. Collected 95.00 trip fee +tax via card Payment."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model wtw4950xw0
Near Dallas, TX 75240
Lane
Job Details: 03/08/2023
Customer stated washer runs when not in use. Performed diagnostics found control module faulty.. control panel was infested with roaches. Unable to perform full diagnostics due to failure type.
We serviced a
GE DISHWASHER
Model GDF530PGM0BB
Near Orting, WA 98360
Cameron M.
Job Details: 03/08/2023
Customer concern is that dishwasher does not power on and start cycle. Customer advised unit lost power mid cycle now unresponsive. Verified power supply voltage to unit good 120v supply. Tested dc voltage from main board to user interface good 13.39vdc. Cycled power to unit 3x ui still unresponsive. Needs new user interface and harness. Advised customer parts show out of stock. Requires auth ; ordrng 1 WD21X32001 (CONFIGURED UI BOARD) and 1 WD21X24414 (HARNESS- DOOR)
We serviced a
LG WASHER-TOPLOAD
Model WT5101HV
Near Tacoma, WA 98466
Cejay
Job Details: 03/08/2023
"Installed previously ordered clutch housing, cycle tested washer verified noise eleminated with customer. All checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Lakewood, WA 98498
Cejay
Job Details: 03/08/2023
"Customer concern is that dishwasher was working for a few days and then stopped. Pulled error codes 8-4,10-2,7-1. Water in leak tray. Cleaned leak tray, preformed service cycle. Operation of dispenser and wash motor good. Cycle tested dishwasher for 28 minutes could not replicate leak. Advised customer to moniter dishwasher for oversuds conditions. No mechanical or componenet failures at time of service."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7120HW0
Near Tacoma, WA 98445
Cejay
Job Details: 03/08/2023
"Customer concern is that washer is leaking and is going off balance. Pulled error codes.F0E5. cleared codes and preformed unbalanced detection cycle good. Mechanical balence componenets check good. Washer Unlevel, raised RF leg. Cycle tested washer with a load all checks good could not replicate leak symptom. customer instruction on proper loading practices."
We serviced a
WHIRLPOOL RANGE
Model WFE745H0FS0
Near Orting, WA 98360
Cameron M.
Job Details: 03/08/2023
"Customer concern is that range oven does not heat beyond 310 . Verified power supply voltage to unit good 240v supplied. Verified ohms of temperature probe, good. Tested continuity of broil element , good. Tested continuity of bake element, failed open. Found open bake element causing unit to not heat properly. Needs new bake element. Follow up visit scheduled 3/15 8-12; ordrng 1 W10779716 (ELEMENT - BAKE)"
We serviced a
HOTPOINT RANGE
Model AAP222VAW1
Near Dallas, TX 75243
Lane
Job Details: 03/08/2023
Installed new terminal block and hardware. Unable to perform function test due to customer having no electricity during service.
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.238321
Near Wylie, TX 75098
John
Job Details: 03/08/2023
Customer concern is washer left clothes wet after cycle. Found timer getting stuck between rinse and spin causing unit to fill with too much water and not being able to drain unit fully in time alloted. Needs new timer.; ordrng 1 WP661649 (timer)
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.270826
Near Wylie, TX 75098
Lane
Job Details: 03/08/2023
Replaced ordered user control. Performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
GE DISHWASHER
Model GDT605PSM0SS
Near Dallas, TX 75219
Patrick
Job Details: 03/08/2023
"Customer concern, no power. Rapid blink at control board led. Good 13vdc to ui. Must replace ui.; ordrng 1 WD21X32002 (Ui)"
We serviced a
SAMSUNG DISHWASHER
Model DMT800RHS/XAA
Near Sachse, TX 75048
John
Job Details: 03/08/2023
Came to install new sump assy. Found that the existing sump retainer clips where installed incorrectly making it so I will have to break them off. New sump does not come with retainer clips. Will need new retainer clips in order to install new sump.; ordrng 3 DD61-00212A (Sump retainer)s
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US 03
Near Puyallup, WA 98373
Cejay
Job Details: 03/07/2023
Customer concern is that washer is not draining. Standing water in tub upon arrival. Found clogged drain trap causing washer not to drain. Cleared clog and cycle tested washer. All checks good.
We serviced a
GE DISHWASHER
Model GSD2220Z00BB
Near Plano, TX 75093
Lane
Job Details: 03/07/2023
Customer stated timer knob broke off and something fell inside door. Performed diagnostics found timer mounts broke off of console letting timer fall inside door. Multiple screw holes are stripped on outer door panel. Dishwasher needs new time withr knob panel and outer door skin. Control panel part has been discontinued as well as front panel; ordrng 1 WD31X10037 (Panel)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV2C6BEW/XAA
Near Carrollton, TX 75007
Lane
Job Details: 03/07/2023
"Cucustomer stated dryer doesn't heat and makes abnormal noise. Performed diagnostics found faulty heating element and idler pulley. Performed multiple function tests after repair. All functions checked good at time of service.; used 1 DC97-14486A (Heating element), and 1 DC93-00634A (Idler pul) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN1WW
Near Plano, TX 75093
John
Job Details: 03/07/2023
"Installed new control board. Found when unit put into spin cycle, motor begins to spin and then stops. Foundbroken wire on RPS Sensor. Replaced sensor from truck stock. All checks good.; used 1 WH03X32158 (SPEED SENSOR) from stock"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF409ANW/XAA
Near Mesquite, TX 75150
Patrick
Job Details: 03/07/2023
"Replaced door lock and door boot. Tested unit. Good fill, good tumble, good drain, good spin. No leak from front. Found wall drain clogged and overflowing. Customer must call plumber to address plumbing."
We serviced a
LG DISHWASHER
Model SKSDW2402P
Near Gig Harbor, WA 98332
Cameron M.
Job Details: 03/07/2023
"Customer concern is that dishwasher powers but intermittently will not start cycle and power down after roughly 30 seconds as though in standby power down. Cycle tested unit 10x, was unable to duplicate customer concern of unit shutdown at start of cycle. Advised customer the two parts door switch and main board are the most likely of cause of defect . Also advised customer parts show out of stock with no eta of restock. Customer declined repair at this time. Collected 95.00 trip fee +tax via card Payment."
We serviced a
LG DRYER-ELECTRIC
Model DLEX2655V
Near Tacoma, WA 98409
Cejay
Job Details: 03/07/2023
"Installed previously ordered AHS provided motor, pully, belt and fan wheel. Preformed airflow test failed (yellow). Temperature checks good. Advis3d customer drye vents need service. All checks good."
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FLCE7522AW1
Near McKinney, TX 75071
John
Job Details: 03/07/2023
"Installed new heat baffle. Upon disassembly, found that the heating element was destroyed by damaged baffle. Must replace heating element.; ordrng 1 137392702 (Heating element)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Wylie, TX 75098
John
Job Details: 03/07/2023
Installed new drain hoses. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AV/A2 11
Near Dallas, TX 75225
Lane
Job Details: 03/07/2023
"Washer would not lock doirr or start cycle. Replaced dispenser hut unable to test function. Ordering user and main control, ; ordrng 1 DC92-01803K (Main board) and 1 DC92-01802M (Use control)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW5
Near Dallas, TX 75205
Patrick
Job Details: 03/07/2023
"Customer concern, loud broken, making bowling noise during spin. Confirmed. Unable to remove agitator. Must replace lid, transmission, and agitator. ; ordrng 1 W10902814 (Agitator) and 1 W11393685 (Gear case) and 1 W11259006 (Lid assy)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WTW8127LC0
Near Rockwall, TX 75087
John
Job Details: 03/07/2023
Installed new tub ring and cover. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Dallas, TX 75204
Patrick
Job Details: 03/07/2023
"Customer concern, unit not draining. Removed debris from drain impeller. Good drain. Found constant leak from diverter. Must replace sump. ; ordrng 1 W11087376 (Sump assy)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AP/A2
Near Forney, TX 75126
Patrick
Job Details: 03/07/2023
"Customer concern, unit has no power. Confirmed no response from key pad. Good 120vac to unit. Must replace main control and console assy. ; ordrng 1 DC97-18107B (Console assy) and 1 DC97-19650C (Main control) and 1 DC92-01621D (Control) and 1 DC92-01531B (Inverter)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.23832100
Near Wylie, TX 75098
John
Job Details: 03/07/2023
"Customer concern is washer will not drain or spin. Found loose connection at motor and door switch plug not seated. Repaired loose wire and door switch connector. Unit now agitates, spins, and drains. All checks good."
We serviced a
LG DRYER-ELECTRIC
Model DLEX3370V
Near Spanaway, WA 98387
Cameron M.
Job Details: 03/07/2023
"Customer concern is that dryer concern is that dryer still takes multiple cycles to dry clothes only cycle successfully drying clothes was bulky setting. Verified power supply voltage. Good 240v supplied. Verified continuity of heating element, 2 of 3 Good coils center coil open. Causing unit to produce less than required temperature for adequate dry results. Verified continuity of remaining heating components, good. Tested ohms of thermistor, good. Needs new element. Follow up visit scheduled for 3/14 8-12; ordrng 1 5301EL1001J (ELEMENT)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MHW5630HC0
Near Puyallup, WA 98371
Cejay
Job Details: 03/07/2023
Installed previously ordered door seal and ACU. Cycle tested washer all checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Forney, TX 75126
Patrick
Job Details: 03/07/2023
"Replaced dispenser, tested unit, all checks good."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11076955120
Near Dallas, TX 75228
Patrick
Job Details: 03/07/2023
Customer concern unit not drying. Found no heat. Vent test passed green. Good 240vac to unit. Found burned wire to element. Must replace lower wiring harness. Part listed as NLA.; ordrng 1 691470 (Harness)
We serviced a
GE DISHWASHER
Model GDF640HGM0BB
Near Rowlett, TX 75089
John
Job Details: 03/07/2023
"Customer cocner is DW not powering on. Confirmed 13.5vdc to UI from Control Board, yet unresponsive. Needs new UI.; ordrng 1 WD21X32006 (Configured UI Board)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED5630HC0
Near Puyallup, WA 98371
Cejay
Job Details: 03/07/2023
"Customer concern is that dryer is shaking and sliding across floor. Found all four legs screwed all the way up causing dryer to sit completely flat on the ground on bottom panel causing excessive noise and allowing dryer to slide on laundry room floor. Raised dryer legs and leveled dryer. Pushed and pulled on dryer, dryer is now stationary. All checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF328AAW/XAA
Near Graham, WA 98338
Cameron M.
Job Details: 03/07/2023
"Customer concern is that washer does not spin and agitate during initial inspection, found excessive tub play, causing basket assembly to make contact with front tub and door boot. causing unit to not agitate and spin. Needs new rear tub asm, basket, front tub asm. Customer declined repair estimate. Customer declined repair at this time. Collected trip fee +tax via card Payment."
We serviced a
LG WASHER-TOPLOAD
Model WT1101CW
Near Rowlett, TX 75089
John
Job Details: 03/07/2023
"Installed new inlet assy, dispenser, and hose. Inlet no longer leaking. Found now that tub is filling a tear in drain hose causing new leak. Must replace drain hose.; ordrng 1 AEM73213001 (Drain hose.)"
We serviced a
GE DISHWASHER
Model DDT595SGJ2BB
Near Sachse, TX 75048
John
Job Details: 03/07/2023
Customer concern is DW will not power on. Confirmed 13.5vdc from control board to UI yet UI unresponsive. Needs new UI Board.; ordrng 1 WD21X32004 (Configured UI Board)
We serviced a
SAMSUNG RANGE
Model NE59R4321SS/AA
Near Garland, TX 75040
John
Job Details: 03/07/2023
Came to install new infinite switch. Found the part sent was for single burner not double burner. Needs new infinite switch.; ordrng 1 DG44-01006B (Infinite switch RF)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7230HW0
Near Dallas, TX 75219
Lane
Job Details: 03/07/2023
Customer stated washer is unresponsive. Performed diagnostics found drain pump shorted out damaging main control and user interface. Found Lid lock broken during inspection of washer. ; ordrng 1 W11419171 (Control) and 1 W11478526 (Consol) and 1 W11394572 (Latch) and 1 W11396717 (Pump)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB725BW0
Near Garland, TX 75043
Lane
Job Details: 03/07/2023
Customern ststed washer leaked water on floor and washer is abnormally loud. Performed diagnostics found tub cap not secured causing water to leak down side of wash tub. Suspension is causing out of balance condition.Faulty bearings are making stated noise. Tub bearings have already been replaced once. Bearings are spining inside of wash tub. Wash tube assembly needs to be replaced to correct noise.; ordrng 1 W10247710 (Suspension rods) and 1 W10381078 (Tub and bearing)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV330AEW/XAA
Near Dallas, TX 75243
Lane
Job Details: 03/07/2023
"Customer stated dryer was ran empty. Afterwards it would not start. Performed diagnostics found thermostat faulty and thermistor value off. Replaced thermistor and thermostat. Performed airflow and heat cycle tedt after repair. Exhaust temperature 178 on time dry. All functions checked good at time of service. ; used 1 Dc32-00007a (Thermistor), and 1 Dc47-00016a (Thermal fuse) from stock"
We serviced a
LG WASHER-FRONTLOAD
Model WT5070CW
Near Dallas, TX 75238
Lane
Job Details: 03/07/2023
Customer stated washer gets severely out of balance and gives ul code. Customer stated suspension rods were replaced a month ago. Performed diagnostics found replacement suspention rods have no dampening what so ever. Suspension rods haft to have compression and rebound to balance tub. Oem suspension rods must be installed to correct issues.; ordrng 4 4902EA1002E (Suspension rods)s
We serviced a
LG DRYER-ELECTRIC
Model DLGX3701V
Near Farmers Branch, TX 75234
Lane
Job Details: 03/07/2023
Customer stated dryer runs but doesn't heat. Performed diagnostics found thermostats and flame sensor check good. Dryer will cycle ones then stops trying to heat in both auto and time dry. Control module is not sending any power to gas safety valve for ignition. Ignitor is pulling correct amperage when unit starts burn. Reconnected ending replacing electronic control and gas valver with igniter.; ordrng 1 AGM30063309 (Gas valve) and 1 EBR85130504 (Control) and 1 5318EL3001A (Ignitor)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV56H9000EP/A2
Near Puyallup, WA 98375
Cejay
Job Details: 03/07/2023
"Installed previously ordered element, prefor,ed airflow test failed (red) advised customer dryer vents need service before resuming operation of dryer. Customer signed airflow acknowledgement. All checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB725BW0
Near Puyallup, WA 98375
Cejay
Job Details: 03/07/2023
Cus5omer concern is that washer is overflowing at bleach valve. Manual activation of dedergent valves over flows when both hot and cold vales are open for warm water. Too much water pressure coming from inlet valve causing dedergent cups to overflow. Needs new water valve. Follow up scheduled for 03/13 8-12pm; ordrng 1 W10853723 (VALVE)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7500GC2
Near Spanaway, WA 98387
Cejay
Job Details: 03/06/2023
"Customer concern is that washplate is cracked. Found damaged washplate causing poor wash performance and damaging fabrics.cycle tested washer, all operatiins of unit are functional. Needs new washplate. Follow up scheduled for 03/10 1-5pm; ordrng 1 W10752283 (WASHPLATE)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA51A5505AC/US
Near Carrollton, TX 75007
John
Job Details: 03/06/2023
"Installed new control board. Unit now powers on, fills, agitates, spins, and drain properly. All checks good."
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Plano, TX 75093
John
Job Details: 03/06/2023
Customer cocnern is DW not powering on. Found 13.5 vdc from control board to UI but UI not powering on. Needs new UI board.; ordrng 1 WD21X31902 (Configured UI)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Plano, TX 75074
John
Job Details: 03/06/2023
Customer concern is DW handle is broken and unit takes along time to wash. Confirmed door handle broken. Found wash motor pulsing but never fully starting. Wash motor fails ohms check. Must replace door handle and sump assy.; ordrng 1 W11416362 (Pump and motor) and 1 W10708004 (Door handle assy.)
We serviced a
GE COOKTOP
Model PP9030DJ2BB
Near Plano, TX 75025
John
Job Details: 03/06/2023
Customer concern is Left Front burner comes and won't shut off till breaker is turned off. Confirmed burner on and unable to be controlled. Found stuck relay on relay board causing issue. Must replace relay board.; ordrng 1 WB27X24010 (board relay machine)
We serviced a
SAMSUNG RANGE
Model NE63T8511SS/AA
Near Coppell, TX 75019
Lane
Job Details: 03/06/2023
Customer stated oven door glass broke during preheating. Preformed diagnostics confirmed condition of glass. All functions working at time of service.; ordrng 1 DG94-03596A (Door assembly)
We serviced a
LG DISHWASHER
Model LDP6797ST
Near Tacoma, WA 98445
Cejay
Job Details: 03/06/2023
"Customer concern is that dishwasher door has difficulting closing and dishwasher is leaking. Found failed door switch causing dishwasher not to start. Needs new door switch before further diagnosis can be done. Follow up scheduled for 03/13 1-5pm. ; ordrng 1 AGM76209501 (PARTS ASSEMBLY,SVC)"
We serviced a
LG DISHWASHER
Model LDF7561ST
Near Tacoma, WA 98445
Cejay
Job Details: 03/06/2023
"Customer concer is that dishwasher is leaking from underneath. Found leak coming from seperating wash pump, needs new wash pump assembly. Follow up scheduled for 03/13 1-5pm . Advis3d customer dishwasher will need to be made acsessible for repair.; ordrng 1 ABT72909202 (CASING ASSEMBLY,PUMP)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV36J4000EW/A3
Near Puyallup, WA 98371
Cejay
Job Details: 03/06/2023
"Customer concern is that dryer powers on but intermittenly does not start. Prefomed airflow test failed (red). Could not replicate no start symptom. Found seized idler and rear rollers sticking causing noise durring operation. Needs new idler braket. Installed new idler braket and cleaned and lubricated all support wheels. Cycle tested dryer, unit starts. Advised customer dryer vents need service before resuming operation of dryer. Advised customer to moniter dryer use after vents are serviced. Customer signed airflow acknowledgement. Dryer is operating as designed at time of service. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"