We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FC3
Near Orting, WA 98360
Cameron M.
Job Details:
02/17/2023
"Customer concern is that washer washes and drains but not spinning. Found damaged slider, causing unit to not spin. Needs new slider. Installed new slider. Cycle tested unit. All checks good. Collected payment via card Payment. ; used 1 W10734521 (SLIDER) from stock"
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
02/17/2023
"Installed previously ordered pump, element and main board. Cycle tested unit, all checks good"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS2
Near Lakewood, WA 98498
Cejay
Job Details:
02/17/2023
"Installed previously ordered control panel, verified all button are responsive. All checks good."
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4516FW3
Near Buckley, WA 98321
Branden W.
Job Details:
02/17/2023
Customer concern is that washer will not complete a cycle. Found F8 E1 (long fill) error stored. Also found hot and cold supply lines backwards. Customer had hot water supply turned off. This caused fill time out error and unit to not complete cycle. Unable to reverse fill hoses as water supply valves do not close completely as also leak. Advised a plumber is needed.
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA 01
Near Sumner, WA 98390
Cameron M.
Job Details:
02/17/2023
Installed previously ordered drain pump cycle tested unit. All checks good..advised customer on using high quality detergent.
We serviced a
GE DISHWASHER
Model GDWT260R10SS
Near Dallas, TX 75219
Patrick
Job Details:
02/17/2023
"Customer concern, unit will not power on. Found burned control and damaged keypad ribbon. Must replace. ; ordrng 1 WD34X11587 (Keypad) and 1 WD21X10404 (Control)"
We serviced a
MAYTAG COOKTOP
Model MEC7430WB01
Near Grand Prairie, TX 75050
Patrick
Job Details:
02/17/2023
Replaced cooktop. Tested unit. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB
Near Tacoma, WA 98499
Cejay
Job Details:
02/17/2023
"Customer concern is that dishwasher is not draining and is not dryer, also dishes come out with residue on them. No model tag. No stored error codes. Inco,ing water temp 112?F prefomed service dianostic cycle. Verified operation of element. Multiple cycle tests fill vale operation everytime, stress tested drain pump. Drain pump operational, visually verified check valve operation. No highloop installed. Could not replicate errors. No mechanical or component failures at time of service. Advised customer minimum wqter temp required is 120?F, advised customer on using high quality dedergent with rinse aid, advised customer plastics do not dry efectively in dishwasher. Advised customer on intallation of high loop. Advised customer electrical wiring to disposal may be causing issues with dishwash that were not apparent at time of service. Recommend electrician service disposal and dishwasher electrical supply. ; ordrng 1 W11109156 (CNTRL-ELEC)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EF/A3
Near Tacoma, WA 98445
Cejay
Job Details:
02/17/2023
"Installed previously ordered motor complete assembly, prefor,ed airflow test pass.all checks good."
We serviced a
LG WASHER-FRONTLOAD
Model WM2240CW
Near Tacoma, WA 98444
Cameron M.
Job Details:
02/17/2023
"Installed previously ordered inlet valves and fill hoses. Cycle tested unit, all checks good. Left failed parts with customer as they were leaking. Collected payment via"
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FLSE72GCS1U
Near Dallas, TX 75219
Patrick
Job Details:
02/17/2023
Replaced timer. Tested unit. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model MAV6000AWW
Near Dallas, TX 75204
Patrick
Job Details:
02/17/2023
"Customer concern, unit sometimes doesn't drain. Timer gets stuck intermittently. Must replace timer and lid sw.; ordrng 1 WP22002716 (Timer) and 1 12001908 (Lid sw)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Orting, WA 98360
Branden W.
Job Details:
02/17/2023
Customer concern is that washer will not power on. Unit has 120vac to main board. Board is responsive and is sending DC voltage to UI. UI is unresponsive. Needs new UI board. Advised part shows out of stock and may take time to receive. Auth needed. ; ordrng 1 W11478526 (PANEL-UI)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7120HW0
Near Tacoma, WA 98445
Branden W.
Job Details:
02/17/2023
Customer concern is that washer died mid cycle. 120vac to main board. No output. Drain pump has 19.1 ohms. Drained water from unit. Needs new main control and door lock; ordrng 1 W11419051 (CNTRL-ELEC) and 1 W11457841 (STRIKE) and 1 W11394572 (LATCH)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9150WW01
Near Spanaway, WA 98387
Cameron M.
Job Details:
02/17/2023
Installed previously ordered hose. Cycle tested unit 3x. All checks good left leaking part with customer.
We serviced a
GE DISHWASHER
Model GDF510PSD0SS
Near Plano, TX 75074
John
Job Details:
02/17/2023
Installed new control board. Unit now heats. However thermister not reading temp. Needs flood switch.; ordrng 1 WD21X10519 (switch flood)
We serviced a
GE RANGE
Model JBP80SM2SS
Near Rockwall, TX 75087
John
Job Details:
02/17/2023
Customer concern is 2 burners on range not working. Found front left burner fails continuity check and rear center warning burner passes continuity check. Needs new Rear Center infinite switch and Front Left burner. AHS to supply parts.; ordrng 1 WB24T10058 (Infinite switch Rear Center) and 1 WB30T10133 (Burner front left)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6400SW2
Near Carrollton, TX 75007
Lane
Job Details:
02/16/2023
Customer stated washer will not drain and dispenser leaks water. Performed diagnostics found top rusted out. Drain pump impeller broken off. Water fill valve has failed causing dispenser to overflow. Dispenser cups and bezels need to be replaced. Suspension has warn out causing out of balance conditions. Washer has multiple issues that need addressing.; ordrng 1 W10536347 (drain pump asm) and 1 8565311 (top) and 1 W10820048 (suspension) and 1 W10372095 (Water valve) and 1 WPW10642278 (Dispenser) and 1 8566211 (Dispenser cap) and 1 WPW10172146 (Dispenser) and 1 8566210 (bezel)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV448AEP/XAA
Near Plano, TX 75093
John
Job Details:
02/16/2023
"Customer concern is dryer not heating. Confirmed no heat. Found open element and frayed belt. Replaced element and belt from truck stock. All checks good.; used 1 6602-001655 (BELT), and 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Mesquite, TX 75181
Patrick
Job Details:
02/16/2023
"Customer concern, unit won't agitate. Good agitate on service mode. Ran heavy duty towels cycle under load. ; ordrng 1 W11510463 (Control)"
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ9WW
Near Dallas, TX 75223
Patrick
Job Details:
02/16/2023
Replaced lid lock. Tested unit. Good spin. Good unlock. All checks good
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW1
Near Dallas, TX 75219
Patrick
Job Details:
02/16/2023
"Customer concern, lid broken, not draining. Confirmed. Pump hums but does not pump. F9e1 error code. Cleared water from unit. Found broken drain impeller. Must space drain pump and lid. ; ordrng 1 W11101059 (Lid) and 1 W10876600 (Drain pump)"
We serviced a
LG DISHWASHER
Model LDP6810SS
Near Spanaway, WA 98387
Cejay
Job Details:
02/16/2023
Customer concern is dishwasher is making a noise during operation. Found stripped wash motor causing noise durring operation. Needs new wash motor. Installed SQT provided wash motor. Cycle tested dishwasher all checks good.
We serviced a
GE WASHER-FRONTLOAD
Model GFW550SSN0WW
Near Carrollton, TX 75007
John
Job Details:
02/16/2023
Installed new control board and door lock. Set board to personality 2. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2
Near Carrollton, TX 75007
Lane
Job Details:
02/16/2023
Customer stated washer won't wash or spin. Performed diagnostics foumd faulty lower harness and mcu board. Washer has motor fault code intermittently. Control panel had faded preventing legibility of cycle selection.; ordrng 1 DC92-01531B (Inverter control) and 1 DC93-00476B (Harness) and 1 DC97-18107E (Control panel)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6120HW0
Near Irving, TX 75038
John
Job Details:
02/16/2023
"Customer concern is washer will not power on. Confirmed proper voltage to control board. When I removed consol to checks control board and UI, found large amount of Roach debris. Advised Customer that warranty company won't cover damage caused by bug infestation."
We serviced a
GE WASHER-TOPLOAD
Model GTW490ACJ5WS
Near Irving, TX 75062
Patrick
Job Details:
02/16/2023
"Replaced transmission, pulley, belt, and inlet valve. Tested unit. All checks good"
We serviced a
MAYTAG DISHWASHER
Model MDB9100AWQ
Near Mesquite, TX 75149
Patrick
Job Details:
02/16/2023
"Customer concern, unit not filling. Found corroded float switch. Leaking door gasket. ; ordrng 1 WP99002560 (Sw water level control) and 1 WP99002363 (Float) and 1 6-912656 (Bracket and lever) and 1 WP902894 (Gasket)"
We serviced a
GE DISHWASHER
Model GDT645SGN0WW
Near Tacoma, WA 98499
Cameron M.
Job Details:
02/16/2023
Customer concern is that dishwasher starts cycle runs approximately 5-10 minutes then unit powers down. Cycle tested unit 20x found factory drain hose connected to restrictive hose causing unit to not drain at correct rate of flow. Unit operating as designed. Advised customer plumber needed to correct plumbing errors
We serviced a
LG DISHWASHER
Model LDF5545SS
Near South Hill, WA 98375
Cameron M.
Job Details:
02/16/2023
"Customer concern is that dishwasher produces burning electrical smell. Customer advised spouse replaced main pcb, restored power and unit continued to produce smell and smoke under unit. Unit not mounted at time of service. Visually inspected main pcb and surrounding components. Found sorted and melted wash pump and power supply connector, causing burning smell and smoke. Needs new wire harness and wash motor. Advised customer unable to test unit, passable further issue may arise after initial repair. Customer declined repair at this time. Collected 95.00 trip fee +tax via card Payment."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Puyallup, WA 98375
Cameron M.
Job Details:
02/16/2023
"Customer concern is that dishwasher leaks alot of soaking multiple towels. During initial inspection found door contacting right side of tub due to being un-level. Cycle tested unit 10x Found debris clogging water ports of lower spray arm, causing spray arm to not rotate during wash cycle. Found no active leaks. Found active oversuds conditions present. Flushed suds out of unit. Leveled unit. Tested unit again verified ports rotation of lower spray arm,causing water to be directed to bottom of door during wash cycle. Needs new spray arm. Advised customer on using high quality detergent for best wash results. Follow up visit scheduled for 2/23 8-12; ordrng 1 W10837249 (SPRAY ARM LOWER)"
We serviced a
GE DISHWASHER
Model GDF520PGJ6WW
Near Dallas, TX 75243
John
Job Details:
02/16/2023
Customer concern DW not coming on. Verified incoming voltage good. Found UI recieving proper voltage 13.5 VDC yet unresponsive. Needs new UI board. AHS to supply parts.; ordrng 1 WD21X31899 (Configured UI)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48H7400EW/A2 02
Near Dallas, TX 75240
John
Job Details:
02/16/2023
Installed new drum. All checks good.
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641002610
Near South Hill, WA 98374
Cejay
Job Details:
02/16/2023
"Installed prwviously ordered main PCB, cycle tested washer all checks good. Advised customer if washer is used to wash a full load, dry cycle load must be significantly reduced, advised customer dryer is not designed to be operated as a traditional dryer. Advised customer PCB is the only component that would affect customer original concern."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW2
Near Puyallup, WA 98372
Cejay
Job Details:
02/16/2023
"Installed previously ordered gearcase. Preforme calibration cycle, cycle tested washer with a load, noise eleminated, verified with customer. All checks good."
We serviced a
SPEED QUEEN WASHER-TOPLOAD
Model AWNE9RSN116TW01
Near Lake Tapps, WA 98391
Cejay
Job Details:
02/16/2023
"Customer concern is that washer is making a noise during the spin cycle and is shaking. Verified washer is level. Found signs of belt slipping on drive pully. Spin test could not replicate noise. Cycle tested washer with a load could not replicate noise or belt slipping, noise most likly caused by overloading maching. Advised customer on proper loading practices. All checks good. No mechanical or component failures at time of service."
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HC1
Near Puyallup, WA 98372
Cejay
Job Details:
02/16/2023
Customer concern is washer will not start display says LOCK. Found washer UI child control lock on causing customer concern. Disabled UI lock. Cycle tested washer. Over suds condition present. Advised customer on using high quality and running regular cleaning cycles. All checks good no mechanical or component failures at time of service.
We serviced a
JENN-AIR RANGE
Model JDS9865DP23
Near Orting, WA 98360
Cameron M.
Job Details:
02/16/2023
"Customer concern is that right front burner intermittently does not ignite, oven temperatures off. Cycle tested surface burners 10? found no mechanical defects at time of service. Preformed temperature checks in oven, in range. Unit operating as designed. Advised customer to monitor and call if issue persists"
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA00
Near Carrollton, TX 75007
Lane
Job Details:
02/16/2023
Replaced sensor with new control. Performed multiple function and leak tests after repair. Dishwasher had no fault codes and performed full function test at time of service.
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.676226
Near Richardson, TX 75081
John
Job Details:
02/16/2023
Installed new push to start switch. All checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW75HEFW0
Near Graham, WA 98338
Cejay
Job Details:
02/16/2023
"Customer concern is that washer dose not spin only slow spins. Pulled error codes, F8E3. Cleared error, cycle tested washer with a load. No issues. Advised customer on proper loading practices and using high quality dedergent. Also advised customer on running regular cleaning cycles. No mechanical or componenet failures at time of service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM3
Near Lewisville, TX 75067
Lane
Job Details:
02/16/2023
Customer stated water leaks when dishwasher runs. Performed diagnostics found plumbing backed up causing leak out of air gap. Secondary hose running to disposal is kinked and needs replacing. Dishwasher functions correctly plumbing needs to be corrected.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM0
Near The Colony, TX 75056
Lane
Job Details:
02/16/2023
Replaced sump assembly and performed multiple function and leak tests after repair. All functions checked good at time of service.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5100VQ0
Near Carrollton, TX 75007
Lane
Job Details:
02/16/2023
Replaced lid switch with harness. Performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4516FW3
Near Dallas, TX 75210
Patrick
Job Details:
02/15/2023
Hot water valve in wall will not turn off. Customer must replace/ repair valve before washer can be repaired. ; O-emld tckt
We serviced a
KENMORE DRYER-ELECTRIC
Model 11066924501
Near Carrollton, TX 75007
Lane
Job Details:
02/15/2023
Customer stated dryer won't start tumbling sometimes. Performed multiple function tests. Dryer vent did have buildup causing some airflow issues but dryer started every time without issue. Advised customer to wait until problem becomes more consistent for diagnostics to be performed.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED9200SQ0
Near Graham, WA 98338
Cejay
Job Details:
02/15/2023
Customer concern is that dryer dose not start and dose not power on. Upon arrival dryer was removed from wall and top was off. Found dryer only receiving 120v. Reset breaker to dryer is now getting 240v. But outlet is damaged causing loose connection. Also found 3 wire plug damaged. Advised customer electrian is needed for outlet issue.
We serviced a
KENMORE DISHWASHER
Model 665.13973K017
Near Carrollton, TX 75006
John
Job Details:
02/15/2023
Installed new control panel. All checks good.
We serviced a
KITCHENAID RANGE
Model KSDG950ESS3
Near Puyallup, WA 98372
Cameron M.
Job Details:
02/15/2023
"Customer concern is that downdraft fan makes noise during operation. Found loose fasteners, causing wind turbulence and noise during operation. Tightened fasteners. Cycle tested unit 10x all checks good."
We serviced a
LG WASHER-FRONTLOAD
Model WM3670HWA
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
02/15/2023
Installed previously ordered pcb assembly and door lock. Cycle tested unit. All checks good
We serviced a
GE DISHWASHER
Model GDF530PGM0BB
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
02/15/2023
"Installed previously ordered main board, cycle tested unit. All checks good"
We serviced a
MAYTAG DISHWASHER
Model MDB4709PAQ0
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
02/15/2023
Installed previously ordered dispenser and main control. Cycle tested unit. All checks good
We serviced a
SAMSUNG RANGE
Model NE59J7630SS/AA01
Near Dallas, TX 75231
Patrick
Job Details:
02/15/2023
"Customer concern, unit making loud noise during preheat. Confirmed. Found worn connection fan motor bearing and damaged fan blade. Replaced from preorder. Tested unit. All checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5400V/A3
Near Tacoma, WA 98444
Cejay
Job Details:
02/15/2023
"Installed previously ordered main PCB, cycle tested dryer and preformed airflow test pass. All checks good."
We serviced a
GE DISHWASHER
Model PDW9980N00SS
Near Dallas, TX 75205
Patrick
Job Details:
02/15/2023
"Customer concern, unit not draining, keypad not changing cycle. Cleared drain, confirmed keypad inop. Must replace. Part listed as NLA.; ordrng 1 WD34X11158 (Keypad)"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MAH5500BWQ
Near Tacoma, WA 98446
Cejay
Job Details:
02/15/2023
Customer concern is that washer smells and sounds like water is still inside tub. Advised customer water sound is 100% normal as it is part of the balance ring inside the washer. Also advised customer on running regular cleaning cycles and leaving the door open after each cycle to prevent mold on door seal. Cycle tested washer to verify all functions are operating as designed. No mechanical or component failures at time of service.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW5620HW2
Near Rockwall, TX 75087
John
Job Details:
02/15/2023
"Customer concern is washer making squeeling sound while spinning. Ran full service cycle, no noises detected. Load tested unit with 4 towels, no noises or issues found. Unit functioning as designed."
We serviced a
ELECTROLUX WALL OVEN
Model EW30EW65GSA
Near Lewisville, TX 75067
Lane
Job Details:
02/15/2023
Installed new fan and performed multiple function tests after repair. Both ovens heated with no fault codes displayed.
We serviced a
SAMSUNG DISHWASHER
Model DMT400RHS/XAA
Near Coppell, TX 75019
Lane
Job Details:
02/15/2023
Installed new control and water level switch. Dishwasher now has new problems that weren't existing prior to board replacement. Control needs to be reorderd with new supply valve.; ordrng 1 DE92-02256C (Main pcb) and 1 DD62-00084A (Water valve)
We serviced a
GE DISHWASHER
Model PDW8680N20SS
Near Dallas, TX 75248
Lane
Job Details:
02/15/2023
Customers sink is backing up after average minutes causing water to fill dishwasher. Ran dishwasher drain hose in a high loop to help prevent flow back. Customer still needs a plumber.; O-emld tckt
We serviced a
GE RANGE
Model JS250DF2BB
Near Carrollton, TX 75007
Lane
Job Details:
02/15/2023
Replaced receptacle burner and switch. All functions checked good at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DSS0
Near Puyallup, WA 98372
Cejay
Job Details:
02/15/2023
Imstalled previously ordered sump and motor assebly and rinse aid cap. Cycle tested dishwasher verified no leaks. Over suds condition present. Advised customer on using high quality dedergent and running regular cleaning cycles.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US 03
Near Buckley, WA 98321
Cameron M.
Job Details:
02/15/2023
"Installed previously ordered drain pump assembly, cycle tested unit all checks good"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US 03
Near Puyallup, WA 98374
Cejay
Job Details:
02/15/2023
"Installed previously ordered door lock, cycle tested washer all checks good. Advised customer on proper loading practices."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED5630HC0
Near Mesquite, TX 75149
Patrick
Job Details:
02/15/2023
Replaced console. Tested unit. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.25132411
Near Orting, WA 98360
Cameron M.
Job Details:
02/15/2023
"Customer concern is that washer produces squealing noise during spin and agitation. Cycle tested unit via service mode, found stripped motor. Causing unit to not agitate and spin. Needs new motor,cam and belt. Customer declined repair at this time. Collected 95.00 trip fee +tax via"
We serviced a
GE DISHWASHER
Model GDF530PGM0BB
Near Orting, WA 98360
Cejay
Job Details:
02/15/2023
"Installed previously ordered drain pump and main control, cycle tested dishwasher unit failed to drain. Found debris blocking check valve causing unit not to drain, removed debris cycle tested dishwasher, all checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW1
Near Puyallup, WA 98375
Cejay
Job Details:
02/15/2023
"Customer concern is that washer is still making noise durring agitation. No new error codes. Found worn cam pully causing play in pully, causing belt to fall. Needs new cam pully and gearcase. Inspected agitator good. Requires Auth. ; ordrng 1 W11454734 (GEARCASE), used 1 W10721967 (CAM) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6200EZ/A3 01
Near McKinney, TX 75070
Lane
Job Details:
02/15/2023
"Installed heater and Performed multiple function tests. All functions checked good at time service, Customer needs breaker replaced for dryer.."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45T3400P/A3
Near Dallas, TX 75252
John
Job Details:
02/15/2023
Customer cocnern is dryer taking multiple cycles to dry clothes. Ran vent and temp check. Vent fails RED. Advised Customer that vents will need to be cleaned in order to avoid further heating issues. All other checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AW/US
Near Carrollton, TX 75007
John
Job Details:
02/15/2023
Customer concern is washer leaking from front left corner about every 2-3 loads. Cycle tested unit and found dispenser housing to be loose and not sealing against front panel causing water to leak down front of unit and pool in drain pump access panel untill it's full and then leak onto floor. Must replace dispenser housing. Unit is stacked. Customer advised that he will be home to assist in removing the dryer to access top of washer or he will have it moved before hand.; ordrng 1 DC97-21472A (Dispenser housing assy) and 1 Oversizeshipping (Oversize shipping)
We serviced a
KENMORE WASHER-TOPLOAD
Model 11020982991
Near Plano, TX 75093
John
Job Details:
02/14/2023
"Customer concern is washer making a loud noise while spinning. Found motor coupler disintegrated cause noise. Replaced coupler from truck stock. All checks good.; used 1 285753A (COUPLING,MOTOR) from stock"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11028812790
Near Carrollton, TX 75007
Lane
Job Details:
02/14/2023
Customer stated washer stops at rinse and will not advance. Preformed diagnostics found faulty lid switch. Replaced switch and performed function test after repair. All functions checked good at time of service. ; used 1 WP3949238 (Lid switch) from stock
We serviced a
LG WASHER-FRONTLOAD
Model WM2688HWM
Near Saint Paul, TX 75098
John
Job Details:
02/14/2023
"Customer concern is washer giving a 'water unavailable' randomly. Ran full test cycle and found unit giving error for water unavailable. Checked service valves, no issue. Needs new inlet valves.; ordrng 1 5220FR2006H (Inlet valve single) and 1 5220FR2008F (Inlet valve quadruple)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Dallas, TX 75205
Lane
Job Details:
02/14/2023
Customer stated dishwasher leaks water. Performed diagnostics found sump assembly leaking. All other functions checked good at time of service. Advised customer to not use dishwasher until repaired.; ordrng 1 W11085683 (Pump&motor)
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.20022011
Near Heath, TX 75032
Patrick
Job Details:
02/14/2023
Replaced lid lock. Tested unit. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW
Near Rockwall, TX 75032
Patrick
Job Details:
02/14/2023
"Customer concern, unit runs but will not heat. Unit passed air test. Found hi limit thermostat unplugged. Corrected. Tested unit. All checks good."
We serviced a
GE DRYER-ELECTRIC
Model EED5600G2WW
Near Puyallup, WA 98374
Cejay
Job Details:
02/14/2023
"Installed previously ordered heater assembly, trap duct assembly, bearing repair kit and customer provided lint screen. Preformed airflow test failed (red). Advised customer dryer vents need service before resuming operation of dryer. Customer signed airflow acknowledgement."
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW7000AW0
Near Irving, TX 75063
Lane
Job Details:
02/14/2023
Customer m stated washer gives error message and won't drain. Performed diagnostics found drain pump motor windings open. Replaced drain pump and performed multiple leak and function tests.; ordrng 1 4681EA2001T (Motor assy pump)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A3 03
Near Puyallup, WA 98375
Cameron M.
Job Details:
02/14/2023
"Vent disconnected prior to repair visit. Customer concern is that dryer does not tumble. Found failed idler pulley, causing belt switch trip. Resulting in unit not running cycle. Also found failed drum support, causing noise during operation. Needs new drum support and idler pulley. Installed new idler pulley and rear roller. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Cycle tested unit. All checks good. Unable to test airflow for unit as vent hose disconnected. Advised customer not to use unit unit adequately hooked up to venting. ; used 1 DC97-16782A (DRUM ROLLER), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11020722990
Near Sachse, TX 75048
John
Job Details:
02/14/2023
"Customer concern is washer will not drain. Found missing lid switch and strike causing unit to not drain or spin. Also found jumper wire previously installed by someone else that caused connector and main harness wires to melt. Needs new main harness, lid switch and strike. AHS to supply parts.; ordrng 1 357141 (Strike) and 1 WP3949238 (switch-lid) and 1 3953943 (Wire harness)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC465HW0
Near Rowlett, TX 75089
John
Job Details:
02/14/2023
"Customer concern is dryer not heating. Conformed dryer not heating. Found open element causing no heat condition. Replaced element from truck stock. All checks good.; used 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV458AGP/XAA
Near Irving, TX 75038
Lane
Job Details:
02/14/2023
Customer stated after last repair dryer takes long time to dry but is producing heat. Preformed diagnostics found dryer vent restricted causing issues. All dryer functions check good at time of service. Customer needs vent corrected.
We serviced a
FRIGIDAIRE RANGE
Model JP3030DJ3BB
Near Irving, TX 75038
Lane
Job Details:
02/14/2023
Customer stated right front burner stopped working after it was recently repaired. Found connector shorted damaging switch and burner.. Other three burners working correctly at time of service.; ordrng 1 WB30T10136 (Burner) and 1 WB24X22341 (Switch)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model n/a
Near Dallas, TX 75204
Lane
Job Details:
02/14/2023
Unable to reach customer to gain access to building. Secured door requires access code. ; snapped 1 QuickPics
We serviced a
ESTATE DRYER-ELECTRIC
Model EED44COWQ0
Near Mesquite, TX 75149
Patrick
Job Details:
02/14/2023
"Customer concern, unit will not turn off. Good power to timer, no turn. Found broken pts switch. Must replace. ; ordrng 1 WPW10185970 (Timer) and 1 WP3977456 (Pts sw)"
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Spanaway, WA 98387
Cejay
Job Details:
02/14/2023
"Upon arrival customer states vent bezzel fell off agian after previous vist and u it did not leak when bezel was on. Seperated door panels to ensure proper installation of bezel. Cycle tested dishwasher began at 2:15 , no leaks. Advised customer to monitor dishwasher and to call if bezel continues to fall off."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Spanaway, WA 98387
Cejay
Job Details:
02/14/2023
"Customer concern is dishwasher is leaking from left corner of door.verified unit is not leaking from previous repair. Cycle test begain at 12:54pm. Found clogs in upper spray arm causing arm not to rotate. Removed debris and continued cycle test. After 30 minutes of cycle test could not replicate leak, possible clog in spray arm causing irregular water spray causing leak. Advised customer on running regular dishwasher clean cycles. All checks good."
We serviced a
AMANA DISHWASHER
Model ADB1600AWB1
Near Tacoma, WA 98444
Cejay
Job Details:
02/14/2023
"Customer concern is that dishwasher ran for over an hour. Prefromed service dianostic cycle. No stored error codes. All dishwasher functions operational. Advised customer dishwasher can run up to 3 1/2 hours depending on cycle on cycle options selected, refered customer to owners manual under diswasher care guide. No mechanical or componet failures at time of service. All checks good."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Puyallup, WA 98372
Cejay
Job Details:
02/14/2023
"Customer concern is that oven and burner are not heating up properly is not heating up properly. No stored error codes. Found RF burner not heating past 350?F, found LR burner heats up extremely slow. Continuity of bake and broil elements good. Temp prob in range at 1.082 K ohms. Confirmed 240v to range. Preformed temp check at 425?F oven maintains set temp in range with standard deviation. Needs new RF and LR infinte switches. Follow up scheduled for 02/24 10-2pm; ordrng 1 WP3149400 (switch-inf) and 1 WP3149404 (switch-inf)"
We serviced a
GE DISHWASHER
Model GDT655SSJ4SS
Near Tacoma, WA 98445
Cejay
Job Details:
02/14/2023
"Installed previously ordered wash pump. Cycle tested unit for leaks, all checks good."
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.27092603
Near Dallas, TX 75204
Lane
Job Details:
02/14/2023
Customer stated washer gets out of balance shows fault code and is vary loud when spinning. Performed diagnostics found tub bearing failed leaking water onto motor assembly damaging motor and control board. Suspension is warn out causing out of balance conditions. Tub bearing with motor assembly suspention and control need to bereplaced.. ; ordrng 1 W10820048 (Suspension) and 1 WPW10189966 (Control) and 1 WPW10419333 (Stater) and 1 280146 (Rotor) and 1 W10435302 (Bearing kit) and 1 Needrpssensornotseenonpartsbreakdown (Rps sensor)
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Mesquite, TX 75150
John
Job Details:
02/14/2023
"Customer concern is washer not spinning fast enough to remove all of the water from clothes. Ran drain and spin with NuFi, unit cannon reach full spin. Found belt worn and slipping in pulley. Cleaned pulley and replaced belt. All checks good.; used 1 WH01X27538 (BELT DRIVE) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW0
Near Mesquite, TX 75150
Patrick
Job Details:
02/14/2023
"Customer concern, unit makes noise at beginning of cycle. Ran quick wash under load. Cycle ended abruptly after 30s. Found gearcase leaking oil, bearing failed. Dampers squeeking. Must replace. ; ordrng 1 W11396716 (Damper set) and 1 W11449840 (Gearcase)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV520AEP/XAA
Near Graham, WA 98338
Cameron M.
Job Details:
02/14/2023
"Customer concern is that dryer vent duct was dislodged from previous service call. Remounted ducting, all checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB850YW1
Near Orting, WA 98360
Cameron M.
Job Details:
02/14/2023
"Customer concern is that washer produces clunking noise and produces f51 error. Cycle tested unit, found loose rotor, causing clunking noise during operation and production of f51 motor error. Also found failed tub bearing causing noise during spin cycle. Found unit leaking from tub seal during operation. Needs new bearing kit. Customer declined repair at this time. Collected 95.00 trip fee +tax via"
We serviced a
LG DISHWASHER
Model LDS5540ST
Near Sumner, WA 98391
Cameron M.
Job Details:
02/14/2023
"Customer concern is that dishwasher produces NE errors, not finishing cycle. Verified power to vario motor. Verified motor does not move when command signal is sent to motor. Needs new motor and switch. Follow up visit scheduled for 2/21 8-12; ordrng 1 EBF64375202 ((SWITCH,MICRO)) and 1 4681ED3001D (MOTOR ASSEMBLY,AC,STEPPING))"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW1
Near Spanaway, WA 98387
Cejay
Job Details:
02/14/2023
"Customer concern is that dryer is not heating. Preformed airflow test pass. Confirmed 240v to dryer. Found open element causing dryer not to heat, needs new element. Installed new element. Cycle tested dryer all checks good. ; used 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45T3400P/A3
Near Puyallup, WA 98374
Cameron M.
Job Details:
02/14/2023
"Customer concern is that dryer produces DC error, does not start cycle. Found open door switch, causing unit to not recognize door is closed. Also found multiple tears in vent hose,causing unit to vent to inside home. Needs Needs new door switch. Installed new door switch cycle tested ,all checks good. Advised customer on step to correct vent..customer declined to retain old part collected payment via debit card"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB855DC3
Near Tacoma, WA 98445
Cameron M.
Job Details:
02/14/2023
"Customer concern is that washer lid broke. Found broken lid causing unit to not start cycle. Needs new lid. Installed new lid .cycle tested unit 3x, all checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance"