Service History 59 - RPS Appliance Repair

We serviced a

GE WALL OVEN

Model JK3800SH5SS

Near Carrollton, TX 75006

Lane

Job Details: 02/13/2023

Customer stated door just fell open. Preformed diagnostics found door hinges failed causing loss of tension on door. Door needs to be replaced.; ordrng 1 WB56X32645 (Door) and 1 Specialorderpartcharge

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDC215EW1

Near Fife, WA 98424

Cameron M.

Job Details: 02/13/2023

"Installed previously ordered door switch and timer, cycle tested unit. All checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model 665.13159K701

Near Fircrest, WA 98466

Cameron M.

Job Details: 02/13/2023

"Customer concern is that dishwasher does not drain, leaking water from door. Also door falls unrestricted. During initial inspection found droken door cables, causing door to fall unrestricted. Cycle tested unit, found stripped drain pump impeller, causing unit to not drain. Also found unit leaking from multiple points. First locations of leak is from pressure switch, due to unit not being level. Also found worn door seal causing leak from bottom of door. Also found torn sweeper seal, causing leak from bottom of door. Found clogging spray arms causing poor wash quality. Needs new door seal, sweeper seal, link kit, drain pump and upper and lower spray arms. Advised customer parts show out of stock may take time to get parts. AHS TO SUPPLY. ; ordrng 1 WPW10077883 (SWEEPER SEAL) and 1 W11196317 (DOOR SEAL) and 1 8194001 (LINK) and 1 WPW10348269 (DRAIN PUMP) and 1 WPW10195598 (SPRAY ARM LOWER) and 1 W11219717 (SPRAY ARM UPPER)"

We serviced a

SAMSUNG RANGE

Model NE63A6511SS/AA

Near Tacoma, WA 98409

Cameron M.

Job Details: 02/13/2023

"Customer concern is that range glass top is cracked. Found cracked glass top, causing inability to use front left burner. Needs new glass top. Requires auth. ; ordrng 1 DG94-01301B (ASSY FRAME COOK TOP), O-SMS tckt"

We serviced a

GE DISHWASHER

Model GDP695SSM5SS

Near DuPont, WA 98327

Cameron M.

Job Details: 02/13/2023

"Customer concern is that dishwasher does not power on and start cycle. Verified power supply voltage to unit, good 120v supply. Verified power supply voltage to user interface, good 13.33vdc. Needs new user interface. Installed new user interface. Cycle tested unit, all checks good."

We serviced a

GE RANGE

Model J314001HT

Near University Place, WA 98467

Cameron M.

Job Details: 02/13/2023

Installed previously ordered element and surface burner.cycle tested unit 3x. All checks good

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.26882500

Near Tacoma, WA 98498

Cameron M.

Job Details: 02/13/2023

"Customer concern is that washer leaks a lot of water during operation. Cycle tested unit 10x, found no mechanical defects at time of service.advised customer to monitor and record video if possible. And call if issue persists advised customer on using high quality detergent."

We serviced a

LG WASHER-FRONTLOAD

Model WM4000HWA/01

Near Tacoma, WA 98498

Cameron M.

Job Details: 02/13/2023

"Customer concern is that washer produces sud error and not washing properly. Cycle tested unit via service mode, found no active errors stored. Found no mechanical defects. Cycle tested unit via normal wash cycle with customer provided load of towels. Found no mechanical defects at time of service. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance. Advised customer on proper loading practices."

We serviced a

KENMORE WASHER-TOPLOAD

Model 11029822800

Near Coppell, TX 75019

Lane

Job Details: 02/13/2023

Installed new sensor switch and performed multiple fill and cycle advancement tests. All functions checked good at time of service.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW6230HW1

Near Dallas, TX 75220

Lane

Job Details: 02/13/2023

Customer stated washer shakes alot. Preformed diagnostics found suspension faulty causing issues. All other functions checked good at time of service. ; ordrng 1 W11396716 (Suspension)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Dallas, TX 75205

Patrick

Job Details: 02/13/2023

"Customer concern, unit not washing. Found motor energizes but does not spray. Good fill, good heat, good drain. Must replace sump assy. ; ordrng 1 W11087376 (Sump assy)"

We serviced a

KITCHENAID DISHWASHER

Model GU2400TPS1

Near Dallas, TX 75209

Patrick

Job Details: 02/13/2023

Replaced console. Tested unit. All checks good.

We serviced a

GE DRYER-ELECTRIC

Model GTD45EASJ2WS

Near Dallas, TX 75228

Patrick

Job Details: 02/13/2023

"Customer concern, unit makes scraping noise during use. Removed string and from upper bearing. Tested unit. All checks good."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8127LW0

Near Dallas, TX 75203

Patrick

Job Details: 02/13/2023

"Customer concern, unit leaks during spin. Filled to deep water wash, no leak noted. Upon disassembly, found roach infestation. Ran drain and spin. No leak detected. Possible issue with wall drain."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW3

Near Dallas, TX 75230

Lane

Job Details: 02/13/2023

"Customer stated washer makes abnormal noise when washing. Performed diagnostics found noise coming from gearcase. Screw for rotor is stripped. Rotor must be cut out for gearcase to be serviced. Gearcase, slider and rotor need replacing.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (slider) and 1 W11260238 (rotor)"

We serviced a

FRIGIDAIRE WALL OVEN

Model FGET3066UFA

Near Forney, TX 75126

Patrick

Job Details: 02/13/2023

Replaced cooling fan. Same error. Found damaged harness causing failure. Must replace. ; ordrng 1 5304500624 (Harness)

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060US/AA 00

Near McKinney, TX 75070

John

Job Details: 02/13/2023

Installed new inlet valve. All checks good. Left original leaking valve with customer.

We serviced a

WHIRLPOOL RANGE

Model WFE510S0AS0

Near Dallas, TX 75231

Lane

Job Details: 02/13/2023

Customer stated right front and left front burners don't cycle. Performed diagnostics found burner switches faulty. Replaced all burnerm switched and performed heat cycle test after repair. All functions checked good at time of service.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW3

Near Dallas, TX 75228

Lane

Job Details: 02/13/2023

Customer stated washer will not allow cycle selection. Preformed diagnostics found control panel non responsive and washer will not go into diagnostic mode. Control panel and control board need to be replaced. Unable to perform full diagnostics due to failure type.; ordrng 1 W11135391 (console) and 1 W11429620 (Control board)

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45T6000AW/A5

Near Rockwall, TX 75087

John

Job Details: 02/13/2023

"Customer cocnern is washer making loud grinding type noise while spinning. Confirmed noise. Followed tech data about noise/vibration for this model. Checked rotor/stator and counter weights, no issues found. Found rear bearing wobbling and grinding when unit is in high spin. Recommend replacing rear tub assy and basket assy. ; ordrng 1 DC97-21946A (Rear tub assy) and 1 DC97-21456D (Drum assy)"

We serviced a

KENMORE DRYER-ELECTRIC

Model 110.62202101

Near Wylie, TX 75098

John

Job Details: 02/13/2023

"Customer concern is dryer not heating. Tested unit. Found unit is heating. Ran vent and temp check, unit fails vent check red and temp passes but is high (140-205) due to clogged vent. Advised Customer that vents will need to be cleaned in order to avoid any further heating issues. Unit functioning as designed."

We serviced a

KITCHENAID COOKTOP

Model KECC664BBL00

Near Plano, TX 75093

John

Job Details: 02/13/2023

Customer concern is cooktop is cracked from pot/pan being dropped on it. Confirmed cooktop broken with impact points from something being dropped on it. Needs new glass cooktop. Advised Customer that warranty company may not cover damage.; ordrng 1 W10505188 (cooktop)

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4816FW2

Near Dallas, TX 75228

Patrick

Job Details: 02/13/2023

"Replaced valve. Cleared error code. Calibrated unit. Ran auto test. All good. Ran normal cycle. Good fill, good progression to wash, water level normal. All checks good."

We serviced a

KITCHENAID DISHWASHER

Model KUDS50FVSS0

Near Dallas, TX 75287

John

Job Details: 02/13/2023

"Installed new control board and door latch. Unit now starts. Found while testing, unit giving long drain fault code. Found large amount of suds forming inside unit. Advised Customer about the affects of suds in DW and how to remove them. All other checks good."

We serviced a

KENMORE DISHWASHER

Model 58715239900

Near Dallas, TX 75209

Lane

Job Details: 02/13/2023

Customer stated dishwasher leaks on right side. Performed diagnostics found dishwasher wedged under counter causing wash tub to bow out. Upper spray arm is cracke causing water to spray through door seal. Tub seal is damaged tords lower section of wash tub. All other functions checked good at time of service..; ordrng 1 58715239900 (Tub seal) and 1 5304517203 (Spray arm) and 1 154313601 (Spay arm)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW1

Near Plano, TX 75075

Lane

Job Details: 02/13/2023

Installed new water inlet valve assembly. Performed multiple function and leak tests after repair. All functions checked good at time service.

We serviced a

GE DISHWASHER

Model GDT535PSM0SS

Near Plano, TX 75024

John

Job Details: 02/13/2023

Installed new UI Board. Unit still not powering on and will not start. Confirmed 13.5 VDC from control board to UI. UI is bad out of box. Found that GE has issued a recall on this UI part number. UI unavailable through vendor. Contacted Assurant with recall info.

We serviced a

KENMORE RANGE

Model 79092703014

Near Tacoma, WA 98445

Cejay

Job Details: 02/10/2023

"Customer concern is oven display is corrupted and does not respond, verified custome concern.found Faulty control board causing oven not to operate. Needs new main control. Requires Auth.; ordrng 1 316462878 (CLOCK/TIMER)"

We serviced a

KENMORE DRYER-ELECTRIC

Model 110.647424

Near Heath, TX 75032

John

Job Details: 02/10/2023

Customer concern is dryer door falls open when in use. Replaced door catch from pre-ordered parts. Also found the door switch is broken. Replaced door switch from truck stock. All checks good.; used 1 WPW10569603 (SWITCH-DOR) from stock

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW7232HW0

Near Forney, TX 75126

Patrick

Job Details: 02/10/2023

Replaced gearcase. Tested unit. All checks good.

We serviced a

GE WASHER-TOPLOAD

Model GTW720BSN0WS

Near Mesquite, TX 75150

Patrick

Job Details: 02/10/2023

"Customer concern, unit leaks upon draining. Tested on deep fill. No leak during wash. Ran drain and spin. No hole in drain tube. Water began seeping from wall. Likely cracked drain line in wall. Customer must have plumber investigate."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED4850HW0

Near Mesquite, TX 75149

Patrick

Job Details: 02/10/2023

Replaced pts sw. Tested unit. All checks good.

We serviced a

SAMSUNG RANGE

Model NE59N6630S/AA

Near Fife, WA 98424

Cejay

Job Details: 02/10/2023

"Installed previously ordered LED display, verified response of all key functions, all checks good."

We serviced a

GE DISHWASHER

Model GDF630PGM4BB

Near Coppell, TX 75019

Lane

Job Details: 02/10/2023

Installed new water inlet valve and main control. Performed multiple function and leak tests after repair. All functions checked good at time of service.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED9200SQ0

Near Irving, TX 75039

Lane

Job Details: 02/10/2023

Customer stated dryer makes abnormal noise. Performed diagnostics found damaged blower wheel and faulty motor. Rear rollersvare warn and belt is cranking. ; ordrng 1 WP697772 (blower wheel) and 1 279787 (motor) and 1 4392067 (dryer repair kit)

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6100AW/US

Near University Place, WA 98467

Cejay

Job Details: 02/10/2023

Customer concern is washer is leaking intermittenly a small amount of water. Found debris on door glass causing leak. Advised customer on wiping door glass and leaving door open after every cycle. Also advised customer on running regular cleaning cycles. No mechanical or component failures at time of service.

We serviced a

SAMSUNG DISHWASHER

Model DMT800RHS/XAA

Near Sachse, TX 75048

John

Job Details: 02/10/2023

"Installed new sump seal. Sump no longer leaking. Upon reinstalling unit under cabinet, found second leak from a crack in the drain hose. Must replace drain hose; ordrng 1 DD81-02331A (Drain hose) and 1 DD61-00230A (Drain hose retainer clip)"

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model LT7000XVN0

Near Lakewood, WA 98499

Cejay

Job Details: 02/10/2023

"Installed previously ordered gearcase, motor coupling and clutch, cycle tested washer with a load all checks good, All fucntions of washer are now operational. Advised customer washer will sound different after installation of new parts."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WV60M9900AV/A5 01

Near University Place, WA 98467

Cejay

Job Details: 02/10/2023

Customer concern is that bottom washer is leaking heavily. Found tear in door seal causing leak. Needs new door seal. Follow up scheduled for 02/20 1-5pm.; ordrng 1 DC97-19755F (ASSY DIAPHRAGM)

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW9151YW00

Near Lakewood, WA 98499

Cejay

Job Details: 02/10/2023

"Customer concern is that washer is leaking. Found massive hole in door seal causing washer to leak, needs new door seal. Advised customer parts show out of stock and may take time to recive. AHS to supply.; ordrng 1 WPW10381562 (BELLOW)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM 7

Near Puyallup, WA 98375

Cameron M.

Job Details: 02/10/2023

"Customer concern is that dishwasher does not drain. Found debris in airgap, causing unit to not drain. Cycle tested unit 10x, unit operating as designed. Advised customer on using high quality detergent. Also advised customer on proper loading practices and running regular cleaning cycles."

We serviced a

GE DISHWASHER

Model GDP665SYN3FS

Near Puyallup, WA 98375

Cameron M.

Job Details: 02/10/2023

"Customer concern is that dishwasher upper spray arm broke. Found broken upper spray arm mid conduit , causing poor wash quality of upper rack. Needs new mid conduit. Follow up visit scheduled for 2/16 8-12; ordrng 1 WD21X20309 (CONDUIT MID BLASTER ASM)"

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model LT7000XVN0

Near Lakewood, WA 98499

Cejay

Job Details: 02/10/2023

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW3

Near Mesquite, TX 75149

Patrick

Job Details: 02/10/2023

Replaced control and pressure hose. Tested unit. All checks good.

We serviced a

GE WASHER-TOPLOAD

Model GLWN2800D0WS

Near Mesquite, TX 75150

Patrick

Job Details: 02/10/2023

Replaced inlet valve. Tested unit. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8500BC0

Near Eatonville, WA 98328

Cameron M.

Job Details: 02/10/2023

"Customer concern is that washer produces 5d error. Not draining. Cycle tested unit. Found unit fills with hot only, caused by stuck cold inlet valve. Also found dead spot in drain pump causing intermittent no drain. Also found stripped hub causing no spin. Needs new hub,drain pump and inlet valves. Follow up visit scheduled for 2/20 8-12; ordrng 1 W10820039 (Hub) and 1 W10853723 (INLET) and 1 WPW10409079 (DRAIN PUMP), used 1 3805FFSS-2 (FILL HOSE 2 PACK 5' SS) from stock"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MED3500FW0

Near Eatonville, WA 98328

Cameron M.

Job Details: 02/10/2023

"Customer concern is that dryer does not start cycle, unit just hums. Checked for debris in wheel, clear. Found seized motor, causing unit to hum and not tumble. Needs new motor and wheel. Customer declined repair at this time."

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Eatonville, WA 98328

Cameron M.

Job Details: 02/10/2023

"Customer concern is that oven does not heat on bake or broil. Preformed amp draw of ignitor, failed. Tested power to ignitor, pass. Tested ohms of ignitor, failed open.needs new ignitor. Installed ignitor. Cycle tested unit. All checks good. Customer declined to retain old part. Collected payment via check ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC565FW1

Near Graham, WA 98338

Cameron M.

Job Details: 02/10/2023

"Customer concern is that washer starts cycle fills then stops. Cycle tested unit via service mode, found unit only hums during agitation setting. Tested capacitance of capacitor, failed 0.08nf Preformed ohms reading of motor pins 2&3 4.3 ohms 2&4 open . Needs new motor and capacitor advised customer parts show out of stock AHS to supply ; ordrng 1 W11026785 (MOTOR-DRVE) and 1 W11395618 (CAPACITOR)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Puyallup, WA 98374

Cameron M.

Job Details: 02/10/2023

"Installed previously ordered drain pump, cycle tested unit 10x. All checks good"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDX600XW0

Near Garland, TX 75043

Lane

Job Details: 02/10/2023

Removed object from motor. Ran several function tests after repair.

We serviced a

GE WALL OVEN

Model PT956SM2SS

Near Farmers Branch, TX 75234

Lane

Job Details: 02/10/2023

Customer stated over doesn't work and displays f2. Performed diagnostics found over temp fault code. Upper oven is inoperable at time of service. Oven temp sensors and control need to be replaced to correct issues. ; ordrng 1 WB27T10905 (control erc ddhe 30) and 2 WB23T10015 (sensor)s

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW3

Near Dallas, TX 75218

Patrick

Job Details: 02/10/2023

"Replaced lid latch. Tested unit on rinse and spin, all checks good."

We serviced a

GE RANGE

Model JB755SJ5SS

Near Dallas, TX 75228

Lane

Job Details: 02/10/2023

Customer stated front two burners don't work. Preformed diagnostics found wire harness and burners failed. All other functions checked good at time of service. ; ordrng 1 WB30X24111 (range radiant elemen) and 1 WB18X32663 (Harness main top) and 1 WB30T10126 (range 12 radiant sur)

We serviced a

SAMSUNG WALL OVEN

Model NQ70M7770DS/AA

Near Rockwall, TX 75087

John

Job Details: 02/10/2023

Customer cocnern Iis wall oven door will not close all the way. Confirmed door not closing fully. Found hinges have weakened and are not allowing door to close fully. Needs new hinges.; ordrng 1 Doorhinge (Door hinge) and 1 Doorhinge (Door hinge)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC565FW1

Near Puyallup, WA 98375

Cejay

Job Details: 02/10/2023

"Installed previously ordered cam asse,bly and drive belt. Also found worn hub needs hub assembly. Installed new hub aseembly, cycle tested washer with a load. All checks good.; used 1 W10528947 (HUB) from stock"

We serviced a

GE DISHWASHER

Model PDW8680N20SS

Near Dallas, TX 75248

Lane

Job Details: 02/10/2023

Customer stated dishwasher won't turn on. Performed diagnostics found unit unresponsive. Confirmed supply voltage is good. Customerm also stated they could hear water running into dishwasher when not in use. User control and and main pcb need to be replaced with a new water inlet valve.. Unable to perform full function tests due to failure type.; ordrng 1 WD34X11216 (escutcheon bowed ss) and 1 WD21X10369 (module control asm) and 1 WD15X10014 (water valve)

We serviced a

GE DISHWASHER

Model GDF610PSJ2SS

Near Spanaway, WA 98387

Cejay

Job Details: 02/09/2023

"Installed previously ordered element, cycle tested distwasher all checks good."

We serviced a

GE WASHER-FRONTLOAD

Model GFW550SSN0WW

Near Carrollton, TX 75007

John

Job Details: 02/09/2023

Installed new door lock. Found lock was sentin the locked position and unable to be unlocked by hand or by NuFi. Found control board not send proper unlock signal. Needs new door lock and control board.; ordrng 1 WH22X34660 (Main control) and 1 WH01X29528 (Door lock)

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45H6300AG/A2

Near Lewisville, TX 75067

Lane

Job Details: 02/09/2023

Installed new suspention and electronics. Performed full function test with load. Washer completed cycle with no issues.

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060US/AA00

Near Carrollton, TX 75007

Lane

Job Details: 02/09/2023

Customer stated dishwasher indicated a leak for the second time. Dishwasher has no signs of leak since last visit. Leak sensor with harness and control need to be replaced. needs to be replaced due to false trigger. ; ordrng 1 DD94-01062A (Leak sensor) and 1 DD81-02095A (Harness) and 1 DD82-01337B (Control board)

We serviced a

KENMORE DISHWASHER

Model 665.13973K017

Near Carrollton, TX 75006

John

Job Details: 02/09/2023

"Customer cocnern is DW giving F2E2 error. Confirmed error for lost communication between UI and PCB. Ran ran UI/Control Board test. UI fails, control board responds properly. Needs new UI.; ordrng 1 W11408936 (Panel control)"

We serviced a

KENMORE WASHER-FRONTLOAD

Model 11046472501

Near Carrollton, TX 75007

Lane

Job Details: 02/09/2023

Installed new drain pump and performed multiple function and leak tests. All functions checked good at time of service.

We serviced a

FRIGIDAIRE WASHER-TOPLOAD

Model FFW5000QW0

Near Forney, TX 75126

Patrick

Job Details: 02/09/2023

"Customer concern, estimated cycle time is wrong. Unit runs for only 2 minutes then shuts down. Confirmed. E11 error code. Cleared. Ran all diag tests. Ask checks good. Upon restart, unit began operating normally."

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WET4027EW0

Near Gig Harbor, WA 98335

Cameron M.

Job Details: 02/09/2023

"Customer concern is that washer leaks water from bottom . Cycle tested unit. Found unit overfilling, causing unit to leak during operation. Tested airflow of pressure hose, clear. Tested activation of pressure switch, good. Found debris clogging air dome, causing unit to overfill. Cleared debris. Cycle tested unit 3x, all checks good. Collected payment via card Payment."

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.2002201

Near Heath, TX 75032

Patrick

Job Details: 02/09/2023

F5e1 lid lock error. Must replace. Drain test checks all good. ; ordrng 1 W10404050 (Door lock)

We serviced a

GE WASHER-TOPLOAD

Model GTW465ASN0WW

Near Dallas, TX 75235

Patrick

Job Details: 02/09/2023

"Customer concern, unit not spinning out properly. Tested empty with nufi. Good complete. Found oil dripping from transmission. Agitator loose in basket, bolt broken. Must replace belt and gear case. ; ordrng 1 WH03X33731 (Gearcase) and 1 WH01X24180 (Belt)"

We serviced a

GE DISHWASHER

Model GDF510PSD0SS

Near Plano, TX 75074

John

Job Details: 02/09/2023

Customer cocnern is DW not heating. TCO checks good. Tested across J7 fails no voltage. Found flood switch packed with debris. Cleared flood switch best as possible of debris. Recommend replacing control board and flood switch.; ordrng 1 WD21X22278 (kit main board)

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WTW8127LC0

Near Rockwall, TX 75087

John

Job Details: 02/09/2023

Installed new dispenser housing. All checks good

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS3

Near Dallas, TX 75214

Patrick

Job Details: 02/09/2023

Found burnt connector to diverter. Replaced sump assy. Upon test attempt heared pop followed by no fill. Found 8vac to fill valve. Must replace valve main harness and main control. ; ordrng 1 W10648041 (Inlet valve) and 1 W10834766 (Harness) and 1 W11341628 (Control)

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45N5300AW/US 51

Near Tacoma, WA 98446

Cejay

Job Details: 02/09/2023

"Installed previously ordered door seal, cycle tested washer all checks good."

We serviced a

KITCHENAID RANGE

Model KEBC277KSS03

Near Garland, TX 75041

Lane

Job Details: 02/09/2023

Installed new inner glass. Performed full function test on door after repair. All functions checked good at time of service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM0

Near The Colony, TX 75056

Lane

Job Details: 02/09/2023

Customer stated dishwasher is leaking water. Performed diagnostics found sump assembly leaking. Found excessive amount of soap suds during testing. Advised customer on dispenser setting for rinse aid. ; ordrng 1 WPW10671942 (sump and motor assy)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5200EW/A3 04

Near Allen, TX 75013

Lane

Job Details: 02/09/2023

Customer stated dryer makes abnormal noise. Performed diagnostics found faulty roller. All other functions checked good at time of service. ; used 1 DC97-16782A (Roller) from stock

We serviced a

AMANA WASHER-TOPLOAD

Model NTW4516FW2

Near Tacoma, WA 98407

Cameron M.

Job Details: 02/09/2023

"Customer concern is that washer alot of water during operation. Cycle tested unit empty, found no active mechanical leaks. Tested unit with customer provided load ,found no active mechanical leaks. Found inlet hose with slow but consistent leak. Causing water to pool behind unit. Needs new inlet hoses. Installed new fill hoses cycle tested unit, all checks good. ; used 1 3805FFSS-2 (FILL HOSE 2 PACK 5' SS) from stock"

We serviced a

FRIGIDAIRE LAUNDRY CENTER

Model FLSE72GCS1U

Near Dallas, TX 75219

Patrick

Job Details: 02/09/2023

"Customer concern, unit does not turn off. Tested on timed dry. Good tumble, good heat, timer does not advance. Good 120vac to timer. Confirmed no advance. Must replace timer. ; ordrng 1 131719100 (Timer)"

We serviced a

GE DISHWASHER

Model GDT565SSN0SS

Near Tacoma, WA 98407

Cameron M.

Job Details: 02/09/2023

"Installed previously ordered wash pump, grommet and fill funnel. Cycle tested unit 3x, all checks good. Left failed part with customer as they were leaking. Advised customer on using high quality detergent. Collected payment via card Payment."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EW/A2 02

Near Rockwall, TX 75087

John

Job Details: 02/09/2023

"Customer concern is dryer making loud rumbling sound. Confirmed sound. Found 2 rollers on rear bulkhead worn and difficult to spin by hand causing noise. Replaced both rollers from truck stock. All checks good,; used 2 DC97-16782A (DRUM ROLLER) from stock"

We serviced a

LG WASHER-FRONTLOAD

Model WM2016CW

Near Murphy, TX 75094

John

Job Details: 02/09/2023

Installed new inlet valves. All checks good.

We serviced a

KENMORE DRYER-ELECTRIC

Model 110.768325

Near Rowlett, TX 75089

John

Job Details: 02/09/2023

"Customer cocnern is dryer not heating. Confirmed dryer not heating. Found open thermal fuse causing no heat condition. Replaced thermal fuse and operating thermostat. Unit not heats but will not re-ignite after initial ingnite. Replaced coils from truck stock. All checks good.; used 1 WP3387134 (THRMST-FIX), 1 WP3392519 (FUSE-THRML), and 1 279834 (2 COIL GAS VALVE SET) from stock"

We serviced a

LG WASHER-FRONTLOAD

Model WM3600HWA

Near DuPont, WA 98327

Cameron M.

Job Details: 02/09/2023

"Customer concern is that washer drain hose retracted into the washer. Found drain hose retracted in washer. Relocated hose . Cycle tested unit, all checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals."

We serviced a

GE RANGE

Model JS250DF2BB

Near Carrollton, TX 75007

Lane

Job Details: 02/09/2023

Customer stated right front burner doesn't work. Performed diagnostics found faulty receptacle burner and burner switch. All other functions check good at time of service.; ordrng 1 WB24T10029 (inf sw control 1500w) and 1 WB30X20481 (range 8 surface elem) and 1 WB17T10006 (block insulator)

We serviced a

GE WASHER-FRONTLOAD

Model GFWN1600J1WW

Near Coppell, TX 75019

Lane

Job Details: 02/08/2023

Replaced fill hoses due to possible rupture. Performed function test after hose installation. All functions checked good at time of service.; used 1 3805FFSS-2 (FILL HOSE 2 PACK 5' SS) from stock

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW6120HW1

Near Spanaway, WA 98387

Cameron M.

Job Details: 02/08/2023

"Customer concern is that washer produces squealing noise during operation. Preformed visual inspection of washer found damaged motor pulley, causing squealing noise during operation. Also found motor pulley, melted hole into rubber floor mat under washer and dryer. Found stretched and melted drive belt, causing excessive heat damage to motor pulley. Found loose cam , causing vibration noise during operation. Needs new motor, belt and cam kit.Advised customer parts show out of stock. Requires auth. ; ordrng 1 W11026785 (MOTOR) and 1 W11239857 (BELT) and 1 W10721967 (CAM)"

We serviced a

SAMSUNG RANGE

Model NX58T5601SW/AA

Near Graham, WA 98338

Cameron M.

Job Details: 02/08/2023

"Customer concern is that gas range leaking gas. Utilizing gas sniffing device, found small leak at gas safety valve, producing gas smell. Also found small gas leak coming from burner valves. Needs new valves, and safety valve. Requires auth. Advised customer to not use range ; ordrng 1 DG94-00449A (ASSY VALVE-SAFETY) and 1 DG94-00933B (ASSY VALVE REAR) and 1 DG94-00934A (ASSY VALVE SR) and 1 DG94-00935A (ASSY VALVE AUX) and 1 DG94-00932C (ASSY VALVE POWER) and 1 DG94-00936A (ASSY VALVE FISH)"

We serviced a

LG DISHWASHER

Model LDT5678SS

Near Spanaway, WA 98387

Cejay

Job Details: 02/08/2023

"Customer concern is AE error code and has been going on for a year. Cycle tested dishwasher for one hour with dedergent, could not replicate error. Advised customer on using high quality dedergent and to moniter the unit. No mechanical or componet failures at time of service."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC565FW1

Near Puyallup, WA 98375

Cejay

Job Details: 02/08/2023

"Customer concern is that washer is making a noise durring agitation. No stored error codes. Verified customer concern via manual activation in service mode.customer made washer available, Found worn belt and cam causing noise during operation. Needs new cam and belt. Follow up scheduled for 02/10 8-12pm. Customer left unit out for next service.; schdld next appmnt for 2/10 FRI 8-12"

We serviced a

GE WASHER-FRONTLOAD

Model GFWN1600J1WW

Near Coppell, TX 75019

Lane

Job Details: 02/08/2023

Installed new water fill valve and performed multiple function and leak tests after repair. All functions checked good.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED5100HW1

Near Mesquite, TX 75150

Patrick

Job Details: 02/08/2023

"Customer concern, unit not heating. Reset breaker. Good voltage. Unit operating normally. Recommend electrician diagnose power source. All checks good"

We serviced a

GE DRYER-ELECTRIC

Model DVLR223EG6WW

Near Dallas, TX 75210

John

Job Details: 02/08/2023

Customer concern is dryer taking too long to dry. Ran vent check fails red. Advised Customer that vent needs to ne cleaned to avoid any further heating issues. Unit functioning as designed.

We serviced a

GE WASHER-TOPLOAD

Model GTW460ASJ9WW

Near Dallas, TX 75223

John

Job Details: 02/08/2023

"Customer concern is washer will not spin. Found broken lid lock not allowing unit to spin. Replaced lid lock f4om truck stock. New lock will lock no problem but will not unlock. Lid lock bad out of box. Needs new lid lock.; ordrng 1 WH08X32697 (Lid lock service kit), used 1 WH08X32697 () from stock"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE55A7300E/A3

Near Dallas, TX 75214

John

Job Details: 02/08/2023

"Customer concern is dryer making grumbling type noise while running. Disassembled unit found all rollers and idler pulley in good working order. Reassembled unit, still making noise. Found unit not leveled properly. Releveled unit, unit now functioning properly."

We serviced a

LG WASHER-FRONTLOAD

Model WM9000HVA

Near Garland, TX 75040

Patrick

Job Details: 02/08/2023

Customer concern unit leaking. Found clogged fabric softener dispenser. Clear

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED4800DQ0

Near Dallas, TX 75243

Patrick

Job Details: 02/08/2023

"Customer concern, unit will not turn. Found broken belt, worn idler pulley. Customer ok'd Estonia of $180.29. Replaced parts from truck stock tested unit. All checks ok.; used 1 341241 (Belt), and 1 WP691366 (Idler) from stock"

We serviced a

ELECTROLUX WALL OVEN

Model EW30EW65GSA

Near Lewisville, TX 75067

Lane

Job Details: 02/08/2023

Customer stated oven gives fault code f43. Oven electrical supply shorted out before currant issues begain. Oven controller and fan were damaged when supply voltage shorted out. Heating function was verified on both upper and lower ovens during diagnostics.; ordrng 1 316576651 (Controller) and 1 318575604 (Motor)

We serviced a

LG DISHWASHER

Model LDS5540ST

Near Sumner, WA 98391

Cameron M.

Job Details: 02/08/2023

Installed previously ordered motor assembly and switch. Cycle tested unit 3x. All checks good.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE45R6100AC/A3

Near Balch Springs, TX 75180

Patrick

Job Details: 02/08/2023

"Customer concern, unit makes loud notes during use, no heat. Confirmed. Found failed idler pulley. Replaced from truck stock. Tested unit all checks good. Customer must have vent professionally cleaned to prevent future failure. Left unit unplugged. ; used 1 DC93-00634A (Idler pulley) from stock"

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW9600TW01

Near Forney, TX 75126

Patrick

Job Details: 02/08/2023

"Customer concern, pillow had burn mark after washing. No stored error codes, good diag cycle. Likely pillow corner became stuck between boot and drum causing friction. Unable to duplicate concern at this time."

We serviced a

GE WASHER-FRONTLOAD

Model WCVH4800K2WW

Near Dallas, TX 75209

John

Job Details: 02/08/2023

"Customer concern is washer making loud noise and acts like it's out of balance. Found basket very losse and resting on lip of front tub door boot causing loud noise during spin. Needs new front and rear tub, basket, tub seal, and door boot. AHS to supply parts.; ordrng 1 WH45X10090 (washing machine basket assy) and 1 WH45X10092 (tub rear asm) and 1 WH45X10091 (tub front) and 1 WH08X10046 (tub seal) and 1 WH08X32017 (Door boot)"

We serviced a

LG WASHER-FRONTLOAD

Model WM3050CW

Near Tacoma, WA 98418

Cejay

Job Details: 02/08/2023

"Customer concern is that washer is leaking a small amount of water from underneath. Slight water stain from under door. Visual inspection on door seal, drain pump and inlet valve show no signs of leak. Cycle tested washer empty with no leaks no signs of over suds. Could not replicate leak. Advised customer on wiping down door seal and glass after cycles to keep seal clear of debris and and to leave door open to help prevent build up of mold on door seal. Also advised customer on using high quality detergent and running regular cleaning cycles. Customer unavailable for signaturen"