We serviced a
ELECTROLUX WASHER-FRONTLOAD
Model EFLW317TIW1
Near Forney, TX 75126
Patrick
Job Details:
01/26/2023
"Customer concern, unit goes off balance at beginning of spin during heavy loads. Ran load with blankets. No fault detected at this time."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11026912691
Near Tacoma, WA 98445
Cejay
Job Details:
01/26/2023
"Installed previously ordered motor. Cycle tested washer on different speed settings, noise eliminated all checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Gig Harbor, WA 98335
Cejay
Job Details:
01/26/2023
"Apon arrival, dryer was pulled away from wall. Customer concern is that timer shaft is broken.Found timer shaft damaged, needs new timer. Installed preordered timer, found dryer vent damaged.Cycle tested dryer on air cycle good, cycle tested dryer high heat good. Advised customer dryer vent needs service. All checks good. ; (created new UIS, deleted prior attachment to UisID 8568)"
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN0DG
Near Rowlett, TX 75089
John
Job Details:
01/26/2023
"Customer concern is washer making a scratching type noise while filling. Using NuFi device, tested all aspects of machine and found inlet valves not opening fully and causing screeching noise. Needs new inlet valves.; ordrng 1 WH23X29553 (Inlet valve assy)"
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN2WW
Near Rockwall, TX 75032
John
Job Details:
01/26/2023
"Customer concern is detergent is not leaving the cup at the top of the agitator and is making weird noise. Confirmed noise while agitating. Found striped agitator causing noise and not releasing softener. Filled and drained unit, slow drain. Stress tested drain pump, pump fails. Needs new agitator and drain pump.; ordrng 1 WH43X30957 (Agitator) and 1 WH23X28418 (Drain pump)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA40A3005AW/A4
Near Tacoma, WA 98418
Cejay
Job Details:
01/26/2023
"Installed previously ordered lid assembly, cycle tested washer verified lid locks and unlocks multiple times. All checks good."
We serviced a
AMANA RANGE
Model AER5830VAW0
Near Lake Tapps, WA 98391
Cameron M.
Job Details:
01/26/2023
"Customer concern is that range right side burners do not regulate temperature on low settings. Cycle tested all four burners all , all burners regulating burner temperatures properly. Advised customer normal Cycle operation. Also advised customer to monitor and call if issue persists."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6300V/A3
Near Heartland, TX 75126
Patrick
Job Details:
01/26/2023
"Replaced harness, unit tripped breaker, no short found in unit, retested. Breaker checks good at this time. Recommend electrician check feed circuit."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6300AVUS
Near Dallas, TX 75203
Patrick
Job Details:
01/26/2023
"Replaced drain hose, tested unit. All checks good."
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN1WW
Near Dallas, TX 75217
Patrick
Job Details:
01/26/2023
"Found hub nut loose, tightened and applied loctite. Cleared codes. Tested unit, all checks good."
We serviced a
LG DISHWASHER
Model LDT7808SS
Near Mesquite, TX 75181
Patrick
Job Details:
01/26/2023
"Customer concern, ae error code. Confirmed water in drip pan. Customer to make svc call with manufacturer to maintain factory warranty."
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.20022011
Near Heath, TX 75032
John
Job Details:
01/26/2023
"Customer concern is washer sometimes doesn't drain, happens randomly throughout cycle. Ran drain and spin cycle, drain pump activates and unit spins as designed. Filled unit with water and activated drain pump, slow drain. Stress tested drain pump, pump fails. Needs new drain pump.; ordrng 1 WPW10276397 (drain pump assy)"
We serviced a
GE WASHER-TOPLOAD
Model GLWN2800D0WS
Near Mesquite, TX 75150
John
Job Details:
01/26/2023
Customer concern is washer filling while not in use. Confirmed inlet valve stuck open causing unit to fill constantly. Needs new inlet valves. Tested service valves and found cold water valve is leaking from packing nut. Advised Customer that a plumber will be necessary to change service valves before washing machine can be repaired.; ordrng 1 WH13X23974 (valve triple water)
We serviced a
SAMSUNG RANGE
Model NE58K9430SS/AA01
Near Dallas, TX 75228
Patrick
Job Details:
01/26/2023
"Customer concern, rf burner inop, cooling fan always on. Found melted l2 to rf infinite sw. Replaced. Tested unit all checks good."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11082880100
Near Tacoma, WA 98404
Cejay
Job Details:
01/26/2023
"Customer concern is washer is not rinsing.apon cycle test to identifiy failure found washer basket not spinning, when spun by hand can hear noise from gearcase. Visual inspection shows signs of leaking/failed gearcase, inspection of motor coupling motor shafts seized and could not rotate by hand, gearcase input shaft spins but generates noise.found failed gearcase and seized motor causing washer not to operate. Needs new motor, gearcase, motor coupling and clutch. Requires auth, advised customer washer will need to be made acessible for repair. Also advised customer washer is in operable due to gearcase and motor failure.; (created new UIS, deleted prior attachment to UisID 11192), ordrng 1 285753A (coupling,motor) and 1 285785 (clutch) and 1 3360629 (gear case) and 1 WP661600 (drive motor)"
We serviced a
MAYTAG DISHWASHER
Model MDB4709PAQ0
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
01/26/2023
"Customer concern is that dishwasher will not run any cycle but rinse. Found stuck in cycle, causing customer inability to runvother cycles. Also found unit oversuded. Canceled cycle, test function of all cycles, good . Cleared suds from unit. Tested unit once again ,all checks good . Advised customer on using high quality detergent for best wash results"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LER4634PQ0
Near Spanaway, WA 98387
Cameron M.
Job Details:
01/26/2023
"Customer concern is that dryer does not heat. Preformed airflow test, failed (red). Found open heating element, causing unit to not heat. Needs new element. Cycle tested unit, all checks good. Advised customer dryer vent duct needs to be cleaned asap before use resumes to prevent further issues. ; used 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
WHIRLPOOL DRYER-GAS
Model GGW9200LW0
Near Dallas, TX 75287
John
Job Details:
01/25/2023
Customer concern is dryernot able to select cycle. Confirmed cycle select knob does not align with cycle selcted. Needs new UI. AHS to supply NLA parts.; ordrng 1 8530589 (interface (wht))
We serviced a
SAMSUNG RANGE
Model NE58F9710WS/AA 02
Near The Colony, TX 75056
Lane
Job Details:
01/25/2023
Replaced both convection motor and performed multiple function tests. All functions checked good at time of service.
We serviced a
GE DISHWASHER
Model GSD6660G00SS
Near Dallas, TX 75219
Patrick
Job Details:
01/25/2023
"Customer concern, unit unusually noisy. Tested unit. Ran several test cycles and rinse only. Unable to reproduce failure. Unit operating normally at this time."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45N3050AW/A4 01
Near Dallas, TX 75235
Patrick
Job Details:
01/25/2023
Replaced drain pump. Tested unit. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6120HW1
Near Spanaway, WA 98387
Cameron M.
Job Details:
01/25/2023
"Customer concern is that washer does not spin clothes out fully and produces squealing noise. Attempted cycle test via rinse and spin, found unit not shifting to spin. Also found stretched belt slipping on pulley, causing unit to produce noise during operation, needs new actuator ,cam and belt. Advised customer due to unit not shifting, unable to fully test unit. Follow up visit scheduled for 2/1 1-5; ordrng 1 W11239857 (BELT) and 1 W10721967 (CAM) and 1 W11481722 (ACTUATOR)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45T3400P/A3
Near Puyallup, WA 98373
Cameron M.
Job Details:
01/25/2023
"Customer concern is that dryer tumbles even when powered down. Found stuck motor relay, Causing unit to tumble continuously. Needs new main pcb. Installed previously ordered main pcb. Cycle tested unit, all checks good. Preformed airflow test, failed (yellow). Advised customer dryer vent duct needs to be cleaned, to prevent damage to heating components and improve drying results."
We serviced a
JENN-AIR RANGE
Model JGD8430ADF
Near Puyallup, WA 98374
Cejay
Job Details:
01/25/2023
Installed previously ordered knobs and LF burner top. Cycled all burners all checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Denton, TX 76208
Lane
Job Details:
01/25/2023
Replaced suspention and performed spin test with load. All functions checked good at time of service. Advised customer noise being produced is normal.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5620HW0
Near Plano, TX 75093
John
Job Details:
01/25/2023
Customer concern is dryer making a loud squeeling noise. Confirmed noise. Found idler pulley worn and almost siezed in place and belt beginning to fray. Needs new idler pulley and belt.; ordrng 1 W10837240 (idler pulley) and 1 661570V (belt)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Frisco, TX 75034
John
Job Details:
01/25/2023
"Customer concern is dryer not drying well enough. Ran air fluff test and air flow test. Air flow test fails yellow. Ran temp check, passes 140-200 degrees. Advised Customer that vents will need to be cleaned in order to avoid any further heating issue."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Allen, TX 75013
John
Job Details:
01/25/2023
Installed new inlet valve assy. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LW0
Near Frisco, TX 75035
John
Job Details:
01/25/2023
Installed new UI Board. Unit now powers on and all buttons working. Unable to fully test unit as it was uninstalled at time of repair.
We serviced a
SAMSUNG RANGE
Model NE59M4320S
Near Denton, TX 76208
Lane
Job Details:
01/25/2023
Installed new cooktop glass. Performed full function test after repair. All functions checked good at time of service.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50M7450AW/A4 51
Near Dallas, TX 75211
Patrick
Job Details:
01/25/2023
"Customer concern, unit goes off balance during spin. Found cracked clutch hub. Must replace clutch assy.; ordrng 1 DC97-18439A (Clutch)"
We serviced a
GE WALL OVEN
Model JGRS14BEW5BB
Near Dallas, TX 75203
Patrick
Job Details:
01/25/2023
"Replaced igniter, tested unit. All checks good."
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near Carrollton, TX 75007
Lane
Job Details:
01/25/2023
Replaced timer and knob. Performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
KITCHENAID WALL OVEN
Model KODC304EWH01
Near Tacoma, WA 98445
Cameron M.
Job Details:
01/25/2023
"Customer concern is that wall oven heats unevenly, Temps are higher in rear cooler in front issue only present for upper oven . Customer advised unit not producing error codes. Verified via service mode. Preformed temperature checks on convection bake @375,in range. Preformed temperature checks in normal bake cycle @450,in range. Took temp readings via ir temp thermomiter during both cycle tests. All 4 wall and floor and ceiling of oven within +/- 10 degrees. Unit operating as designed. Advised customer on soaking vs surface temperatures. Also advised customer per manufacturer, variances in bakeware can directly affect baking results."
We serviced a
GE DISHWASHER
Model GSD2100V65BB
Near Murphy, TX 75094
John
Job Details:
01/25/2023
Installed new drain solenoid and timer. All checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80J3O020US
Near Lewisville, TX 75067
Lane
Job Details:
01/25/2023
Replaced dispenser and door latch. Performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
SAMSUNG DISHWASHER
Model DMT800RHS/XAA
Near Sachse, TX 75048
John
Job Details:
01/25/2023
Customer concern is DW leaking. Found sump seal deteriorated and allowing water through. Needs new sump seal. AHS to supply parts.; ordrng 1 DD62-00050A (Sump Seal)
We serviced a
GE DRYER-ELECTRIC
Model DPVH880EJMG
Near Dallas, TX 75228
Patrick
Job Details:
01/25/2023
"Customer concern, unit will stop in middle of cycle and start light will blink. Found door hinge screws loose keeping door switch from activating properly. Corrected. Tested unit, operation normal. E12 motor error code stored in memory. Cleared. Unable to reproduce issue at this time. If problem is not resolved please order motor."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A3 03
Near Puyallup, WA 98372
Cejay
Job Details:
01/25/2023
"Customer concern is that dryer is making a noise during operation. Found LF roller seized causing noise durring operation, needs new roller. Installed new LF roller, cleaned and lubricated other three support wheels. Preformed airflow test failed (yellow) ; used 1 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA 00
Near Tacoma, WA 98405
Cejay
Job Details:
01/25/2023
"Customer concern is dishwasher will either show LC or OC error. Prior to arrival tile foor is damaged along with bottom kick out panel, customer is aware. Leak tray was dry, no signs of recent leak. Found debries in drain pump, removed debris. Tested drain pump good. Checked all check valves and case break. Cycle tested dishwasher no leaks no drain errors. All checks good. Did not install kick out panel at departure due to damage and missing hardware."
We serviced a
HOTPOINT RANGE
Model R B525B C2WH
Near Tacoma, WA 98498
Cejay
Job Details:
01/25/2023
"Installed previously ordered bake element, verified operation of element. All checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4815EWO
Near Dallas, TX 75228
Patrick
Job Details:
01/25/2023
"Replaced agitator, tested unit. All checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED49STBW1
Near Coppell, TX 75019
Lane
Job Details:
01/25/2023
Customer stated dryer won't run. Preformed diagnostics found thermal fuse faulty. Replaced fuse and ran cycle temperature test. Dryer vent is restricted causing failure of dryer. Customer must have dryer vent cleaned for dryer to function properly and safely.; used 1 WP3392519 (Fuse) from stock
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV458AGP/XAA
Near Irving, TX 75038
Lane
Job Details:
01/25/2023
Customer stated dryer drum doesn't turn. Preformed diagnostics found broken belt. Idler pulley is the newer design and doesn't need replacement. Performed function test after repair. All functions checked good at time of service ; used 1 6602-001655 (Timing gear) from stock
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Tacoma, WA 98498
Cejay
Job Details:
01/25/2023
"Installed previously ordered capacitor, preformed calibration cycle, cycle tested washer. All checks good."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11025132411
Near Tacoma, WA 98499
Cejay
Job Details:
01/25/2023
"Installed previously order gearcase, hub and washplate. Prefromed calibration cycle, cycle tested washer all checks good."
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HC0
Near Spanaway, WA 98387
Cejay
Job Details:
01/25/2023
Customer concern is washer is leaking. Found several holes in door seal causing leak. Water damage in laundry room and also adjacent living room. Needs new door seal. Requires Auth.; ordrng 1 W11314648 (BELLOW)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB855DC4
Near Rockwall, TX 75087
John
Job Details:
01/25/2023
Customer concern dryer making squeeking sound. Found idler pully worn and squeeking. Replaced idler pulley from truck stock. All checks good.; used 1 W10837240 (BRACKET) from stock
We serviced a
GE WASHER-TOPLOAD
Model GTW180SCJOWW
Near Tacoma, WA 98445
Cameron M.
Job Details:
01/25/2023
"Customer concern is that washer does not drain and spin, does not agitate tested continuity of lid switch, good. Shift mode selector 66.5ohms. Tested voltage supply to motor, good 120v. Verified zero motor movement. Needs new motor. Customer declined repair at this time. Collected 95.00 trip fee via card Payment over the phone"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS3
Near Spanaway, WA 98387
Cameron M.
Job Details:
01/25/2023
"Customer concern is that dishwasher top rack slides broke. Found broken rack slide , causing rack to fall and bind . Needs new upper rack slides. Follow up visit scheduled for 1/31 8-12; ordrng 1 W11259786 (TRACK RH) and 1 W11259785 (TRACK LH)"
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN1WW
Near Plano, TX 75093
Lane
Job Details:
01/24/2023
"Customer stated washer makes roaring noise when spinning . Also oil is,coming out from below. Performed diagnostics found faulty gearcase. Drive belt has been exposed to oil and needs to be replaced. Washer is functional at time of service.; ordrng 1 WH44X25306 (washing machine belt) and 1 WH03X33729 (Gearcase)"
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050US/AA 02
Near Puyallup, WA 98375
Cejay
Job Details:
01/24/2023
"Customer concern is that dishwasher shown LC error and did not shut off. Apon cycle test found stripped wash pump motor. Inspection of leak tray found tar like substance leaking from sump seal also found holes in drain line. Needs new sump assembly, seal and drain hose. Requires Auth.; ordrng 1 DD82-01353A (SVC ASSY-SUMP) and 1 DD62-00050A (SVC-SEAL-SUMP) and 1 DD97-00403E (ASSY HOSE DRAIN)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WTW87HEDW1
Near Plano, TX 75093
Lane
Job Details:
01/24/2023
Customermstated washer will not function and flashes f3e1. Unit will not go through on board diagnostics or respond in any way.. pressure switch checks good. Main control needs to be replaced.; ordrng 1 W11096963 (Control)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB765FW0
Near Garland, TX 75044
John
Job Details:
01/24/2023
Customer concern is dryer making squeeling noise. Found blower is striped and has detached from motor spline and is not spinning causing noise. Needs new blower wheel.; ordrng 1 WPW10349492 (wheel)
We serviced a
SAMSUNG DISHWASHER
Model DMT400RHS/XAA
Near Coppell, TX 75019
Lane
Job Details:
01/24/2023
Customer stated dishwasher leaks water doesn't dry and has poor wash quality. Preformed diagnostics found sump assembly leaking water as well as door seal. Control module is not sending power to heater assembly. Heater is faulty and water level sensor is getting suck causing a overfill condition dishwasher needs to be mounted correctly.; ordrng 1 DD94-01006A (Assy case sensor) and 1 DD94-01025A (Assy sump) and 1 DD62-00043A (Door seal) and 1 DE92-02256C (Control)
We serviced a
LG DISHWASHER
Model LDS5540ST
Near Tacoma, WA 98499
Cejay
Job Details:
01/24/2023
"Customer concern is that dishwasher has poor wash performance and leaves mold inside dishwasher after customer leaves dishwasher unattended for several days. Apon cycle test dishwasher produced 1E error. Found water supply to dishwasher shut off and leaking when turned on. Found clogged upper srpay arm. Incoming water tempature 116.4?F. Preformed service cycle, all componets working as designed. Advised customer minium incoming water temp required is 120?F. Also advised customer leaving the dishwash door closed for consecutive days after cycle will cause mold to build up inside, advised customer on running regular cleaning cycles along with using high quality dedergent with rinse aid. No mechanical failures at time of service. All checks good. Shut off water supply to dishwasher before departure."
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN2WW
Near McKinney, TX 75069
John
Job Details:
01/24/2023
Installed new suspension rods and mode shifter. All checks ok.
We serviced a
MAYTAG DISHWASHER
Model MDBH989AWS1
Near Tacoma, WA 98409
Cejay
Job Details:
01/24/2023
"Called customer at 11:29 and was given permission to enter home if no one was there.Installed new control panel and handle, cycle tested dishwasher and verified all buttons are working. All checks good. Called customer at 12:10 to inform repair was completed."
We serviced a
MAYTAG DRYER-ELECTRIC
Model PYE2300AYW 10
Near DuPont, WA 98327
Cameron M.
Job Details:
01/24/2023
"Installed previously ordered idler assembly and rollers, cycle tested unit 3x. All checks good"
We serviced a
LG WASHER-TOPLOAD
Model WT5101HW
Near Steilacoom, WA 98388
Cameron M.
Job Details:
01/24/2023
"Installed previously ordered washplate, cycle tested unit. All checks good"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4800XQ1
Near Gig Harbor, WA 98332
Cejay
Job Details:
01/24/2023
"Customer concern is that dryer is making a noise durring operation. Found LR support wheel failed causing noise durring operation. Also found failed idler pully. Needs new supports wheels and idler. Installed new idler bracket and both rear supports, preformed airflow test failed (yellow) advised customer dryer vents need service. All checks good.; used 1 349241T (SUPPORT,ROLLER (2 PACK)), and 1 WP691366 (PULLEY-IDR) from stock"
We serviced a
WHIRLPOOL DRYER-GAS
Model WGD9400SU0
Near Puyallup, WA 98374
Cejay
Job Details:
01/24/2023
"Installed previously order main board, error did not return, preformed airflow test failed(red). Preformed second airflow with vent disconnected pass. Advised customer dryer vent requires service before resuming normal operation of dryer. Customer signed airflow acknowledgement. All checks good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED3500FW0
Near Graham, WA 98338
Cejay
Job Details:
01/24/2023
Customer concern is that dryer door is sagging. Found failed door hinge causing door to sag and has caused damage to front panel. Advised customer front panel is secondary damage and is not covered. Needs new inner door assembly. Follow up scheduled for 01/31 8-12pm; ordrng 1 W11465962 (DOOR)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Plano, TX 75093
John
Job Details:
01/24/2023
Customer concern is DW door is falling. Found both springs have detached from hinges. Replaced both pre ordered hinges. All checks good.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Graham, WA 98338
Cameron M.
Job Details:
01/24/2023
"Customer concern is that right front burner and left rear burner does not ignite. Found spillover build-up, causing burners to not ignite. Cleaned burner bodies and offices. Cycle tested 10x all checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW0
Near Irving, TX 75061
Lane
Job Details:
01/24/2023
Customer stated washer doesn't clean properly. Performed diagnostics found one stored fault code for stuck key or key held for too long. Performed full function test through diagnostic. Advised customer on load size and cycle selection. No failures were diagnosed.
We serviced a
KITCHENAID DISHWASHER
Model KUDS02FRSS2
Near Dallas, TX 75230
Lane
Job Details:
01/24/2023
Customer stated dishwasher door won't close properly. Performed diagnostics found door strike and latch need to be replaced. All other functions check good at time of service. ; ordrng 1 8193830 (latch asy) and 1 WP8574157 (strike)
We serviced a
KENMORE WASHER-TOPLOAD
Model 11021302013
Near Dallas, TX 75231
Lane
Job Details:
01/24/2023
Replaced ordered water inlet valve assembly. Preformed multiple function and leak tests after repair. All functions checked good at time of service.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA48H7400AW/A2 02
Near Dallas, TX 75240
John
Job Details:
01/24/2023
Customer concern is washer fills with water when not turned on. Confirmed water filling while machine is off. Needs new inlet valves.; ordrng 1 DC97-15459G (Inlet valve)
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN2WW
Near Dallas, TX 75230
John
Job Details:
01/24/2023
Customer concern is washer not finishing spin and squeeking noise. Found belt to be worn and sliding on pulley causing unit to not reach full spin and make squeeking noise. Replaced belt from truck stock. All checks good.; used 1 WH01X27538 (BELT DRIVE) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rowlett, TX 75088
Patrick
Job Details:
01/23/2023
Replace sump assy. Tested unit. All checks good
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4
Near Frisco, TX 75035
John
Job Details:
01/23/2023
Customer concern is washer lid is broken. Confirm lid is broken. Installed previously ordered lid. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW49ACJ4WW
Near Lewisville, TX 75067
Lane
Job Details:
01/23/2023
Customer stated washer made a strain noise and wouldn't spin out clotting. Performed diagnostics found multiple out of balance codes. Instructed customer on load size and sorting. Performed full function test with load. All functions checked good at time of service.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA50F9A7DSW/A2
Near Dallas, TX 75287
Lane
Job Details:
01/23/2023
Customer stated lid will not close properly. Preformed diagnostics found lid failed at left side hinge point. lid assembly will haft to be replaced to correct problem. All other functions check good at time of service. ; ordrng 1 DC97-17380A (Lid assembly)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDP576KW1
Near Dallas, TX 75248
Lane
Job Details:
01/23/2023
Customer stated dryer makes abnormal noise. Preformed diagnostics found motor and blower failed causing noise issue. Advised customer to not use dryer until repair is completed.; ordrng 1 WPW10349492 (wheel) and 1 W10841144 (motor-drve)
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.66002011
Near Coppell, TX 75019
Lane
Job Details:
01/23/2023
Customer stated dryer makes loud noise during operation. Preformed diagnostics found faulty idler pully. Replaced pulley and performed multiple function tests. All functions checked good at time of service. ; used 1 W10837240 (BRACKET) from stock
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN0RS
Near McKinney, TX 75071
John
Job Details:
01/23/2023
Installed new inverter board. Ran full quick cycle to I sure unit functioning as designed. All checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Garland, TX 75043
Patrick
Job Details:
01/23/2023
Replaced door catch. Tested unit. All checks good.
We serviced a
GE DRYER-ELECTRIC
Model DVLR223EG6WW
Near Spanaway, WA 98387
Cameron M.
Job Details:
01/23/2023
"Customer concern is that dryer makes squealing noise during operation. Found failed top bearing, causing unit to squeal when in operation. Also found cracked and brittle duct assembly, causing clothes to catch and get torn. Also found kinked and crushed vent hose, causing severely restricted airflow. Needs new top bearing, glides, duct asm and felt follow up visit scheduled for 1/30 1-5; ordrng 1 WE3M26 (DRYER FRONT DRUM BEARING) and 2 WE1M504 (GLIDE White)s and 1 WE14X25080 (TRAP DUCT ASM) and 2 WE1M1067 (GLIDE Green)s"
We serviced a
GE DISHWASHER
Model GDF610PMJ2ES
Near Puyallup, WA 98375
Cejay
Job Details:
01/23/2023
"Installed previously ordered main control board, cycle tested dishwasher all checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LLC7244AQ0
Near Lakewood, WA 98498
Cejay
Job Details:
01/23/2023
"Customer concern is washer stopped durring cycle, and will not drain. Verified 120v to washer. Found failed lid switch causing washer not to start, needs new lid switch. Follow up scheduled for 01/30 1-5.; ordrng 1 285671 (SWITCH-LID)"
We serviced a
FRIGIDAIRE DISHWASHER
Model NONE
Near Tacoma, WA 98407
Cejay
Job Details:
01/23/2023
"Installed previously order wash motor , seals and lower spray arm. Cycle tested dishwasher no leaks, wash presure good, all checks good."
We serviced a
ELECTROLUX DISHWASHER
Model FDB4315LFC3
Near Graham, WA 98338
Cameron M.
Job Details:
01/23/2023
"Installed previously ordered parts. cycle tested unit 3x, all checks good"
We serviced a
AMANA RANGE
Model ACR4303MFS5
Near Dallas, TX 75228
Patrick
Job Details:
01/23/2023
"Customer concern, unit heats for 10min then stops on all burners. Unit operating normally. Water boil in 5min, cycling on and off properly. No fault detected at this time."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW5620HW0
Near Dallas, TX 75223
Patrick
Job Details:
01/23/2023
Replaced door boot. Tested unit. All checks good.
We serviced a
LG DRYER-ELECTRIC
Model DLEX3700W
Near Enumclaw, WA 98022
Cameron M.
Job Details:
01/23/2023
"Customer concern is that dryer does not start cycle , unit stoped running approximately 10-20 minutes after repair. Tested all heating components, good high limit. Good thermal cutoff. Goor ohms reading of thermistor. Found unit not starting cycle, caused by open thermal fuse. Needs new thermal fuse. Installed new thermal fuse. Preformed airflow test, passed (green). Preformed temperature check failed, found sticking heater relay, causing unit to not cycle element properly, causing thermal fuse trip. Needs new main board and thermal fuse requires auth. ; ordrng 1 6931EL3002M (THERMOSTAT) and 1 EBR85130503 (PCB ASSY-MAIN), used 1 6931EL3002M (THERMOSTAT) from stock"
We serviced a
GE RANGE
Model PHS920SF1SS
Near Milton, WA 98354
Cameron M.
Job Details:
01/23/2023
"Customer concern is that range does not activate oven or induction burners, produces fa00 error. Found fa00 ( Device not found within Induction cooktop module) x3 via service mode. Verified incoming voltage, good 240v. Verified component activation for maximum of 5 seconds. Needs new generator module. Collected 647.37 part cost up front due to none returnable nature of special order part. Follow up visit scheduled for 2/6 8-12; ordrng 1 WB27X27186 (INDUCTION ASM)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.29822800
Near Coppell, TX 75019
Lane
Job Details:
01/23/2023
Installed ordered timer and performed multiple function and fill tests. Washer did agitate for several seconds while filling but stopped and continued to fill as normal for the rest of the fill portion of the cycle.
We serviced a
GE DISHWASHER
Model GDF620HGJ2WW
Near Tacoma, WA 98445
Cameron M.
Job Details:
01/23/2023
"Installed previously ordered user interface, cycle tested unit 3x. All checks good."
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4516FW4
Near Wylie, TX 75098
John
Job Details:
01/23/2023
Customer concern is washer only filling when on hot cycle since it was installed. Found cold service valve handle very loose and not turning ball valve. Removed cold water line from inlet valve and confirmed that no cold water is available while service valve showes open. Advised customer that a plumber will be necessary to resolve issue.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MFW9700SQ0
Near Puyallup, WA 98375
Cameron M.
Job Details:
01/23/2023
"Customer concern is that washer produces f02 error and not draining. Found debris in drain pump,causing unit to not drain and produces f02 error. Cleared debris, cycle tested unit all checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV56H9100EG/A2
Near Irving, TX 75039
Lane
Job Details:
01/23/2023
Customer stated dryer runs for several seconds then shuts off. Preformed diagnostics found faulty motor windings. Motor snd blower wheel needs to be replaced. All other functions checked good at time of service. ; ordrng 1 DC31-00055J (Motor) and 1 DC67-00180B (Blower wheel)
We serviced a
FRIGIDAIRE RANGE
Model PGF316WGSG
Near Dallas, TX 75220
Lane
Job Details:
01/23/2023
Customer stated oven doesn't heat but cooktop functions correctly. Ignitor was replaced less than two years ago by different service company. Performed diagnostics found neutral wire connection loose at gas safely valve. Redid connection and Performed multiple ignition tests after repair. All functions checked good at time of service.
We serviced a
GE DISHWASHER
Model GDF630PSM3SS
Near Puyallup, WA 98371
Cejay
Job Details:
01/23/2023
"Customer concern is dishwasher dose not power on. Verified 120v to dishwasher verified 13.25v to UI. Checked csm, dishwasher has failed UI causing u it not to operate needs new UI. Imstalled new UI board, no activation of UI or Newfi recognized unit, defect8 er Board. Needs new UI board. Follow up scheduled for 01/27 8-12pm; ordrng 1 WD21X31898 (CONFIGURED UI BOARD)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Dallas, TX 75214
Patrick
Job Details:
01/23/2023
"Replaced, pivots, dispenser, and element. Found slow leak from diverter. Must replace sump assy. ; ordrng 1 W10805015 (Sump assy)"
We serviced a
GE DISHWASHER
Model GDT695SGJ5WW
Near Graham, WA 98338
Cejay
Job Details:
01/23/2023
"Apon arrival unit was removed from cabinet and power disconnected. Installed previously ordered UI, cycle test began at 9:49am. water signs under sink cabinet. Could not replicate leak after 1 hour plus of run time, with dedergent. Left unit out from cabinet as per customer request, call auth dept about leak not replicated. AUTH # 45308308. Avised by auth to close call"
We serviced a
GE DISHWASHER
Model GDF510PSD0SS
Near Plano, TX 75074
John
Job Details:
01/23/2023
"Customer concern is DW not heating and not cleaning well enough. Found TCO tripped causing unit to not heat. Reset TCO, unit how heats. Ran full service cycle using NuFi Device. Unit fills, washes, and drains, all checks OK."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE554T3400V/A3
Near Graham, WA 98338
Cameron M.
Job Details:
01/23/2023
"Unit not hooked up to utilities at time of service.Customer concern is that dryer was ran without lint screen trapping sock,and unit just hums. Found stock lodged in blower wheel, causing unit to not run cycle. Removed sock from blower wheel and housing. Manually rotated drum assembly. Customer placed unit into home location. At that time cycle tested unit, all checks good. Preformed airflow test, passed (green). Collected payment via"
We serviced a
GE WASHER-FRONTLOAD
Model GTW680BSJ4WS
Near Garland, TX 75044
John
Job Details:
01/23/2023
"Customer concern is washer, leaking water during spin. Filled unit with small amount of water to test for leaks. No leaks found. When I drained unit, found stand pipe to be plugged causing water to over flow from drain line. Advised Customer that a plumber will be necessary to solve issue."
We serviced a
SAMSUNG RANGE
Model NX60A6511SS/AA
Near Richardson, TX 75080
Patrick
Job Details:
01/23/2023
Found regulator turned off. Corrected. All checks good.