We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED92HEFW0
Near Mesquite, TX 75150
Lane
Job Details: 01/20/2023
Customer stated dryer doesn't heat. Preformed diagnostics found faulty heater. Replaced heater and performed multiple function and heat cycle tests. All functions checked good at time of service. ; used 1 Wp8544771 (Element) from stock
We serviced a
MAYTAG DRYER-GAS
Model MGDX655DW2
Near Tacoma, WA 98446
Cejay
Job Details: 01/20/2023
Customer concer is that dryer is not heating intermittenly. Preformed airflow test failed (red) preformed seconed air flow test with vent disconnected pass. Advised customer dryer vent needs seevice before ressumming normal operation of dryer. Customer signed airflow acknowledgement.
We serviced a
SAMSUNG RANGE
Model NX60A6511SS/AA
Near Richardson, TX 75080
Patrick
Job Details: 01/20/2023
"Replaced regulator, tested unit. No leak noted."
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MVWB835DW4
Near Dallas, TX 75220
Patrick
Job Details: 01/20/2023
Replaced lid. Tested unit. All checks good.
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near Lewisville, TX 75067
Lane
Job Details: 01/20/2023
Customer stated dryer makes an abnormal noise. Performed diagnostics found foreign object in blower wheel. Performed multiple function and noise tests after repair. All functions checked good at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near McKinney, TX 75070
Lane
Job Details: 01/20/2023
The customer stated dishwasher door just falls open. Performed diagnostics found tension sring slipped off hinge arm. Hinge did not fail. Reattached spring and performed multiple function tests. All functions checked good at time of service.
We serviced a
MAYTAG RANGE
Model MER5775RAS
Near Fife, WA 98424
Cameron M.
Job Details: 01/20/2023
"Customer concern is that front right burner outer coils work but no center coil, front left burner no function. Verified power in and out of infinite switch for left FRONT SURFACE BURNER GOOD 240V SUPPLIED TO ELEMENT. Found open left front element, causing burner to not heat. Also found open inner coils of right front burner, causing burner to not heat properly. Needs new front surface burners. Follow up visit scheduled for 1/31 8-12; ordrng 1 W10823720 (ELMNT-SURF RF) and 1 W10823692 (ELMNT-SURF LF)"
We serviced a
GE DRYER-ELECTRIC
Model NOTAVAILABLE
Near Dallas, TX 75209
Patrick
Job Details: 01/20/2023
"Customer concern, unit takes multiple cycles to complete drying. Good tumble, good heat. Found blocked home vent. Air test failed. Ran test with vent disconnected, test passed. Recommend customer have vent professionally cleaned. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
LG WASHER-TOPLOAD
Model WT5101HW
Near Steilacoom, WA 98388
Cameron M.
Job Details: 01/20/2023
Customer concern is that washplate dislodged from shaft. Found stripped washplate. Causing unit to loosen washplate fastener. Needs new washplate. Follow up visit scheduled for 1/24 8-12; schdld next appmnt for 1/24 TUE 8-12
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW2
Near Dallas, TX 75211
Patrick
Job Details: 01/20/2023
Wire tore again. Jumped and drained water. Must replace lower harness. Recommend customer discontinue use until repair is completed. 5fff; ordrng 1 W11590868 (Lower harness)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US03
Near Dallas, TX 75211
Patrick
Job Details: 01/20/2023
"Customer concern, unit will not spin out heavy loads. Dc door close 4c water supply ub bc2 stuck key ub 3c1 not spinning ub. Ran spin only empty, all good. Found valve in wall turned off, turned on. Rinse and spin with 6 towels. Went off balance. Redistributed, went off balance again. Found dampers fail bounce test. Must replace. ; ordrng 4 DC97-16350U (Damper)s"
We serviced a
FRIGIDAIRE DRYER-ELECTRIC
Model FGQB4000FS1
Near Dallas, TX 75214
Patrick
Job Details: 01/20/2023
"Customer concern, unit making loud squeeling during use. Found worn rear bearing. Replaced from truck stock. ; used 1 5303281153 (Rear bearing kit) from stock"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8300SW04
Near Lakewood, WA 98499
Cameron M.
Job Details: 01/20/2023
Installed previously ordered control board and belt. Cycle tested unit 3x. All checks good. Collected payment via credit card.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Dallas, TX 75228
Patrick
Job Details: 01/20/2023
F5e3 on arrival. Replaced lid. Cleared codes. Ran spin only. All checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8300SW04
Near Lakewood, WA 98499
Cameron M.
Job Details: 01/20/2023
Installed previously ordered control board and belt. Cycle tested unit 3x. All checks good. Collected payment via credit card.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HC0
Near Graham, WA 98338
Cejay
Job Details: 01/20/2023
"Customer concern is that washer is leaking. Found sevearl holes in door seal causing leak, needs new door seal. Follow up scheduled for 01/24 8-12pm; ordrng 1 W11314648 (BELLOW)"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2275XTVY3
Near Buckley, WA 98321
Cejay
Job Details: 01/20/2023
"Installed previously ordered contorl panel and dedergent dispenser, cycled all button, cycle tested dishwasher, over suds present. Advised customer on using high quality dedergent and running regular cleaning cycles. All checks good."
We serviced a
AMANA DRYER-ELECTRIC
Model NED4600YQ1
Near Tacoma, WA 98444
Cejay
Job Details: 01/20/2023
"Customer concern is that dryer is not heating. Apon airflow t3st on air cycle dryer did not start. Preformed airflow test on timed cycle pass but no heat. Verified 240v to dryer. Element, thermal cutoff and thermal fuse, cycleing thermostat test good. Found failed timer causing dryer not to heat and air cycle not to operate. Needs new timer. Advised customer parts show out of stock and may take time to recive. AHS to supply.; ordrng 1 W11043389 (TIMER)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9150WW01
Near Spanaway, WA 98387
Cejay
Job Details: 01/20/2023
"Customer concer is washer leaking, previous company has replaced door seal but washer is still leaking.inspected door seal verified seal installed properly, Filled and drained washer multiple times with hot water, Had customer load washer with clothes and dedergent all the way to fill drain and spin. Dried up prvious standing water, after multiple cycles of testing could not replicate leak to the point where staning water location was completely dry of moisture. Cause of leak is possible oversuds condition. Advised customer on proper dedergent quantities, to moniter washer and document load type and size, and what portion of wash cycle leak happens if leak persists.; (created new UIS, deleted prior attachment to UisID 11488)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Allen, TX 75013
Lane
Job Details: 01/20/2023
The customer stated washer makes abnormal noise when filling. Performed diagnostics found water inlet valve faulty. All other functions checked good at time of service.; ordrng 1 W11210459 (valve)
We serviced a
GE COOKTOP
Model JP3030DJ4BB
Near Allen, TX 75002
Lane
Job Details: 01/20/2023
The customer stated that the perleft rear burner doesn't work correctly. Prformed diagnostics found no issues with burner function. Cycle time and heat are the same between both large burners within manufacture specifications.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE6400AYW
Near Dallas, TX 75254
Lane
Job Details: 01/20/2023
Installed ordered timer. Performed multiple function and heat cycle tests. All functions checked good at time of service.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45M5500AZ/A5
Near Puyallup, WA 98374
Cameron M.
Job Details: 01/20/2023
Customer concern is that washer intermittently pauses cycle at random intervals for all portions of wash to spin. 3c2(motor error). Found hall sensor ohms out of range. Also found inverter board intermittently not correct voltage to motor. Causing unit to intermittently not complete cycle. Needs new inverter board and hall sensor requires auth. ; ordrng 1 DC92-01982A (ASSY PCB KIT) and 1 DC31-00098A (MOTOR BLDC-ASSY HALL)
We serviced a
KENMORE DRYER-ELECTRIC
Model 11087081601
Near Lakewood, WA 98499
Cejay
Job Details: 01/19/2023
"Customer concern is that dryer door will not stay shut. Replaced worn door catch, advised customer to verifiy upper part of door is latched untill new catch is broken in. All checks good.; used 1 279570 (CATCH DOOR DRYER) from stock"
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4516FW3
Near Garland, TX 75043
Patrick
Job Details: 01/19/2023
Replaced drain pump. Tested unit. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Richardson, TX 75081
John
Job Details: 01/19/2023
Customer concern is agitator came apart. Confirmed agitator has come apart. Found some pieces missing and some pieces broken. Needs new agitator assy.; ordrng 1 W10772621 (screw) and 1 WP3951744 (agitator)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW1
Near Puyallup, WA 98375
Cameron M.
Job Details: 01/19/2023
"Customer concern is that washer does not spin. Found stripped hub, causing excessive tub play and causing unit to not spin needs new hub. Installed new hub . Cycle tested unit. All checks good ; used 1 W10528947 (HUB) from stock"
We serviced a
GE COOKTOP
Model PGP9830SJ1SS
Near Plano, TX 75093
John
Job Details: 01/19/2023
Customer concern is cooktop is tripping breaker. Breaker off upon arrival. Turned breaker on and found and immediate short in fan switch. Needs new fan switch. Left breaker off.; ordrng 1 WB24X10174 (switch fan)
We serviced a
GE DISHWASHER
Model GSD2100V65BB
Near Murphy, TX 75094
John
Job Details: 01/19/2023
Customer concern is DW stopped working and had a burning smell with smoke. Found drain actuator and solinoid melted due to timer sticking in drain position. Needs new drain actuator and timer.; ordrng 1 WD21X10268 (bracket & solenoid) and 1 WD1X1316 (armature) and 1 WD21X10474 (timer)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Tacoma, WA 98498
Cejay
Job Details: 01/19/2023
"Customer concern is that washer is not washing or spinning. Pulled error codes via service modeF2E1,F7E1,F0E2. Cleared errors and preforme tachometer test good. Manual activation of spin results in motor hum but no spin, resistance checks at motor in range. Found failed capacitor at 0.08 capacitance causing washer not to run. Needs new capacitor. Follow up scheduled for 01/25 8-12pm; ordrng 1 W11158830 (capacitor)"
We serviced a
KENMORE RANGE
Model 79036933902
Near University Place, WA 98467
Cejay
Job Details: 01/19/2023
Customer concern is FR burner takes long time to ignite. Found failed ignitor switch causing FR ignitor not to operate. All other ignitors working.Needs new switch harness. Advised customer parts show out of stock and discontinued and may take time to recive. AHS to supply.; ordrng 1 318232618 (Ignitor switch harness)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7600AAC/US
Near Buckley, WA 98321
Cameron M.
Job Details: 01/19/2023
Customer concern is that washer basket makes noise during operation. Cycle tested unit 4x with customer provided load of towels. Unable to reproduce concern of noise. Advised customer to monitor and record video if possible if issue persists. Advised customer on proper loading practices. Advised customer on using high quality detergent. Advised customer on regular cleaning intervals.
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG/AA 02
Near Sumner, WA 98390
Cameron M.
Job Details: 01/19/2023
"Customer concern is that dishwasher does not drain. Found stripped drain pump, causing unit to not drain. Needs new drain pump. Customer declined repair at this time collected 95.00 trip fee +tax"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Wylie, TX 75098
John
Job Details: 01/19/2023
Customer concern is DW not draining. Customer states that he has to manually drain unit everytime. Activated drain pump and heard air escape from air gap and then stop while drain still running. Disassembled air gap and found clog. Cleared clog from air gap. Unit now draining properly. Cycle tested unit all checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 01/19/2023
"Customer concern is that dishwasher does not wash. Found F4e3 (wash motor not running) via service mode. Cycle tested unit, verified wash motor inactive. Needs new sump assembly. Customer declined repair at this time. Collected 95.00 trip fee +tax via card Payment."
We serviced a
MAYTAG. DRYER-ELECTRIC
Model MEDX655DW
Near Mesquite, TX 75149
Patrick
Job Details: 01/19/2023
"Customer concern, unit making noise during use. Found worn idler pulley. Replaced from truck stock. ; used 1 WP691366 (Idler pulley) from stock"
We serviced a
FRIGIDAIRE COOKTOP
Model FFEC3625LW1
Near Rockwall, TX 75087
Patrick
Job Details: 01/19/2023
"Customer concern, switch is loose. Also found cracked glass top. Unable to replace switch without further damaging top. Must replace. Recommend customer discontinue use until repair is completed. ; ordrng 1 305379347 (Main top wht)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW4
Near Puyallup, WA 98374
Cameron M.
Job Details: 01/19/2023
"Customer concern is that washer does not start cycle. Found failed lid lock, causing unit to not start cycle. Installed new lid lock. Cycle tested unit all checks good. ; used 1 W10810403 (LID LOCK ASSY) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5400V/A3
Near Forney, TX 75126
Patrick
Job Details: 01/19/2023
"Customer concern, unit turns but does not heat. Confirmed. Found open element. Replaced from truck stock. Found clogged house vent. Customer must have vent professionally cleaned to prevent futures failures. ; used 1 DC97-14486A (Element) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Dallas, TX 75234
Lane
Job Details: 01/19/2023
Customer stated washer doesn't spin. Performed diagnostics found actuator faulty. Replaced actuator and performed multiple function tests after repair. All functions checked good after repair. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45T3400P
Near Rowlett, TX 75088
Patrick
Job Details: 01/19/2023
"Customer concern, unit rumbles during use. Found lint ball in blower wheel. Removed and tested. All checks good."
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.698228
Near Carrollton, TX 75007
Lane
Job Details: 01/19/2023
Customer stated dryer made a popping noise then stopped working. Performed diagnostics found belt broken blower wheel broken motor mounts bent and idler pulley locked up. Support rollers are also failing.Advised customermto not attempt to use dryer. ; ordrng 1 WP697772 (blower wheel) and 1 279787 (motor) and 1 WP660658 (motor clamp) and 1 4392067 (dryer repair kit)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW3
Near Lewisville, TX 75067
Lane
Job Details: 01/19/2023
"Customer stated washer gives multiple codes and has multiple intermittent issues. Preformed diagnostics found f5/e1,f8/e6. Lid lock checks good through diagnostic mode. Control and lid lock need to be replaced. ; ordrng 1 W11400681 (Control board) and 1 W10810403 (lid lock assy)"
We serviced a
AMANA WASHER-TOPLOAD
Model 33541R2
Near Coppell, TX 75019
Lane
Job Details: 01/19/2023
Model tag is not found on washer. Customer stated washer will not drain or spin. Preformed diagnostics found faulty timer. Drive motor shows signs of over heating and needs to be replaced with motor switch.; ordrng 1 36607 (Timer) and 1 27171 (Motor) and 1 35632 (Motor switch)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW1
Near Plano, TX 75075
John
Job Details: 01/19/2023
Customer concern is washer leaking oil and water. Found large amount of oil build in underneath unit and drum making grinding noise while in spin. Needs new geracase assy.; ordrng 1 W11393685 (Gear case) and 1 W11032711 (washer) and 1 W10734521 (slider)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV56H9100EG/A2
Near Plano, TX 75093
John
Job Details: 01/19/2023
"Customer concern is dryer not powering on at all. Found 0 vac comming into unit. Found breaker for dryer was turned off. Turned on breaker, unit now powers on rotates and heats. All checks good."
We serviced a
FRIGIDAIRE DRYER-GAS
Model GLEQ2152ES1
Near Rowlett, TX 75088
Patrick
Job Details: 01/19/2023
"Customer concern, unit very loud during use. Confirmed. Found broken front felt and glide components, failed motor. Must replace multiple components to resolve noise issue. ; ordrng 1 137513300 (Drum glide) and 1 134440200 (Felt seal upper) and 1 131775600 (Blower housing) and 1 131775600 (Idler) and 1 134503600 (Belt) and 1 131560100 (Motor) and 1 5303281153 (Rear bearing kit)"
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN2WW
Near Puyallup, WA 98375
Cameron M.
Job Details: 01/19/2023
"Customer concern is that washer does not drain. Unit full of water at time of arriveal .Attempted drain and spin cycle, found stripped drain pump impeller. Causing unit to not drain and spin. Needs new drain pump assembly follow up visit scheduled for 1/27 8-12; ordrng 1 WH23X28418 (PUMP DRAIN ASM)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MAVT236AWW
Near Irving, TX 75062
Lane
Job Details: 01/19/2023
Model number and serial number is not correct. Customer needs to call warranty company for correct dispatch.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Dallas, TX 75229
Lane
Job Details: 01/19/2023
Customer stated dishwasher will not drain. Preformed diagnostic found foreign object preventing unit from draining. Removed object and performed multiple function and leak tests after repair. All functions checked good at time of service.
We serviced a
GE DISHWASHER
Model PDWT180R10SS
Near Dallas, TX 75229
Lane
Job Details: 01/19/2023
Customer stated dishwasher over flowed during operation. Performed diagnostics found unit not draining causing overfill condition. Removed foreign oblect from drain pump and Performed multiple function ans leak tests. All functions checked good at time of service.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV210AEW/XAA
Near Lakewood, WA 98498
Cejay
Job Details: 01/19/2023
"Customer concern is that dryer dose not start. Found broken belt causing dryer not to start, needs new drive belt. Element and components tested good. Installed new drive belt, cleaned and lubricated all four support wheels. Prefromed airflow test pass on air cycle good. Cycle tested dryer to verifiy operation of element, all checks good. ; used 1 6602-001655 (BELT) from stock"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA40A3005AW/A4
Near Tacoma, WA 98418
Cejay
Job Details: 01/19/2023
Customer concern is washer lid is broken. Apon arrival found lid completly broken off. Needs new lid assembly. Advised customer to keep hardware for new lid assmbly. Follow up scheduled for 01/26 8-12pm; ordrng 1 DC97-21510U (ASSY LID T.C-MODULE)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6100W/A3
Near Spanaway, WA 98387
Cameron M.
Job Details: 01/18/2023
"Customer concern is that dryer does not heat.tested voltage to unit, good 240v supplied. preformed airflow test,failed(red).found open heating element , causing unit to not heat. Needs new element contacted landlord, received auth for repair by phone. Installed new element. Cleaned and calibrated moisture sensors. Cleaned inside of unit. Cycle tested unit, all checks good. Advised customer dryer vent duct needs to be cleaned asap before use resumes to prevent further damage. Collected payment by card over the phone. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
GE WASHER-FRONTLOAD
Model GFW650SPN0SN
Near Enumclaw, WA 98022
Cejay
Job Details: 01/18/2023
"Customer concern is that washer is leaking. Found significant leak from dedergent dispenser drawer, dispenser is slight warped causing leak. Needs new dispenser assembly and fill hose. Advised customer parts show out of stock and may take time to recive.; ordrng 1 WH42X29535 (DISPENSER DRAWER) and 1 WH01X29652 (DISPENSER FILL HOSE)"
We serviced a
JENN-AIR RANGE
Model JGD8430ADF
Near Puyallup, WA 98374
Cejay
Job Details: 01/18/2023
"Customer concern is that cooktop knobs are broken and burner have to be ignited with a lighter. Cleaned all burner tops and orifices, LF ignitor insulator is damaged causing ignition not to operate properly. Needs new LF burner top, and 4 knobs. Follow up scheduled for 01/25 1-5pm.; ordrng 4 WP7733P410-60 (Knob)s and 1 WP7505P339-60 (BURNR-TOP LF)"
We serviced a
LG WASHER-FRONTLOAD
Model WM2016CW
Near Tacoma, WA 98408
Cejay
Job Details: 01/18/2023
"Customer concern is that washer is leaking. Found water on floor prior to service. Found leak coming from water inlet valves, needs new hot and cold inlet valves. Advised customer parts show out of stock and may take time to recive. AHS to supply. Requires auth. Advised customer dryer will have to be unstacked from washer for repair.; ordrng 1 5221ER1003A (VALVE ASSEMBLY,INLET) and 1 5220FR2006H (VALVE ASSEMBLY,INLET)"
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN1WW
Near Carrollton, TX 75007
John
Job Details: 01/18/2023
Installed new belt clutch and drain pump. All checks good.
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near Plano, TX 75024
John
Job Details: 01/18/2023
Customer concern is DW seems to have no power. Found unit powered up upon arrival. Customer states that it will go dead every once in awhile. Started normal cycle and unit started and then went dead. Confirmed power to control board and 13.5 volts to UI but no lights on console and buttons not responding. Needs new UI board.; ordrng 1 WD21X32007 (Configured Ui board)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US 02
Near Sachse, TX 75048
John
Job Details: 01/18/2023
Customer concern is washer will not spin and basket bangs around inside case. Started unit on drain and spin cycle and found washer unable to sense and basket jumps around inside case. Found suspension rods worn and very bouncy. Needs new suspension rods.; ordrng 4 DC97-16350U (Suspension rod)s
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Garland, TX 75040
John
Job Details: 01/18/2023
Customer concern is washer will not start. Found unit has power and will turn on but will not start. Found errors for no communication between UI and Control board. Followed steps for HMI and MCU and found voltage exiting control board not in range. Needs new control board.; ordrng 1 W11419171 (Control board)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Rowlett, TX 75089
John
Job Details: 01/18/2023
Customer concern is washer will not spin and basket bangs around inside case. Started unit on drain and spin cycle and found washer unable to sense and basket jumps around inside case. Found suspension rods worn and very bouncy. Needs new suspension rods.; ordrng 1 W11130359 (suspension rods)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5100HW1
Near Mesquite, TX 75150
Patrick
Job Details: 01/18/2023
"Customer concern, unit turns but does not heat. Good tumble, good heat, moisture bars test good. No fault detected."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW5620HW0
Near Balch Springs, TX 75180
Patrick
Job Details: 01/18/2023
Replaced inlet valve. Tested unit. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED7230HW0
Near Forney, TX 75126
Patrick
Job Details: 01/18/2023
"Customer concern, unit not heating. Found clogged air vent, open element. Replaced element from truck stock. Tested unit all checks good. Recommend customer have vent professionally cleaned to prevent future failures. ; used 1 WP3387747 (Element) from stock"
We serviced a
GE WALL OVEN
Model JTS3000SN1SS
Near Forney, TX 75126
Patrick
Job Details: 01/18/2023
Replaced console. Tested unit. All checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS3A
Near Tacoma, WA 98408
Cejay
Job Details: 01/18/2023
"Customer concern is dishwasher is leaking from airgap, cleared airgap with brush, found airgap gasket cracked and worn. cleaned sump filters. Cycle tested dishwasher. all checks good. Advised customer plumber is need for airgap gasket"
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Rowlett, TX 75089
John
Job Details: 01/18/2023
Installed new timer. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS 0
Near Fox Island, WA 98333
Cameron M.
Job Details: 01/18/2023
"Customer concern is that dishwasher produces f8e4 error after accidentally using over the counter dish detergent in place of dishwasher detergent. Verified f8e4 (Overfill switch open) via service mode. Preformed cycle test found suds conditions present. Flushed suds from unit. Needs Preformed self diagnostic cycle, found active mechanical defect at time of service. Advised customer against use of over the counter detergent (i.e dawn and other brands) Advised customer on using high quality detergent for best wash results. Advised customer on regular cleaning intervals for optimal performance. Collected 95.00 trip fee + tax via card Payment"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WETLV27HW1
Near Tacoma, WA 98404
Cameron M.
Job Details: 01/18/2023
"Customer concern is that washer portion of laundry center, makes screeching noise during operation. Found stretched belt slipping on pulley, causing unit to make squealing noise during operation. Needs new belt and pulley. Customer retained failed parts. Customer requests unit left out of cavity. Collected payment via card ; used 1 W10721967 (CAM), and 1 W11239857 (DRIVE BELT) from stock"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US03
Near Forney, TX 75126
Patrick
Job Details: 01/18/2023
"Customer concern, unit flooded house due to stuck inlet valve. Must replace valve, door lock and pressure switch. 4c long fill, 0c over fill. Reports dc error as well. ; ordrng 1 DC96-01703Q (Pressure sw) and 1 DC62-30312J (Inlet valve) and 1 DC62-30314K (Inlet valve) and 1 DC34-00028A (Door lock)"
We serviced a
SAMSUNG REFRIGERATOR
Model RS267TDPN/XAA01
Near Dallas, TX 75217
Patrick
Job Details: 01/18/2023
"Customer concern, ff section not cooling. Found unit not defrosting. Must replace ff defrost sensor. Customer ok'd $291.10 estimate. ; ordrng 1 DA32-00029Q (Ff def sensor)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/ 6US03
Near Garland, TX 75043
Patrick
Job Details: 01/18/2023
"Customer concern, water left in unit. Confirmed, water in tub on arrival. Drain pump energizes but will will not pump. Removed debris from drain pump. Tested unit. All checks good."
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ7SS
Near Graham, WA 98338
Cameron M.
Job Details: 01/18/2023
"Customer concern is that washer does not spin clothes out fully. Verified unit is leveled properly, good. Cycle tested unit 3x with customer provided load of towels, no defect found. Unit achieved maximum rpm, remained balanced throughout the duration of cycle. Unit recognizes basket balanced and speed. Advised customer on proper loading practices also advised customer on regular cleaning intervals for optimal performance."
We serviced a
SAMSUNG DISHWASHER
Model DW80M9550UG/AA
Near Plano, TX 75093
John
Job Details: 01/18/2023
"Customer concern upper wash arm is broken, confirmed upper wash arm and water ballast is broken.Unit needs new water ballast assembly to correct issue, AHS will need to supply parts. ; ordrng 1 DD93-01014A (Water duct assy.)"
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near Carrollton, TX 75007
John
Job Details: 01/18/2023
Customer consultation dryer not starting. Found timer has failed and locked itself in place and knob is cracked and just spinning on timer spine. Needs new timer and knob.; ordrng 1 WE01X24552 (knob main asm) and 1 WE04X24550 (timer)
We serviced a
GE DISHWASHER
Model GDT695SFL3DS
Near Lewisville, TX 75067
John
Job Details: 01/18/2023
Installed new console. All checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45N3050AW/A4 01
Near Dallas, TX 75235
John
Job Details: 01/18/2023
Came to install drain pump. Found that the incorrect part had been sent. Unit needs new drain pump.; ordrng 1 DC97-19289F (Drain pump)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8000DW4
Near Mesquite, TX 75150
Patrick
Job Details: 01/17/2023
"Customer concern, unit will not power on. Found dropped leg from source power. Evidence of arcing in outlet. Must have licensed electrician address power issue. No direct short found in unit, breaker not tripped."
We serviced a
SAMSUNG RANGE
Model NE58F9710WS/AA 02
Near The Colony, TX 75056
John
Job Details: 01/17/2023
Customer concern is convection motors are squealing. Confirmed both convection motors are making noise and the lower sounds like it's about to sieze up. Needs new convection motors.; ordrng 1 DG96-00110E (Upper convection fan motor) and 1 DG96-00110B (Lower convection fan motor)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS1
Near Carrollton, TX 75006
John
Job Details: 01/17/2023
Customer concer is DW making clicking noise. Found power wash arm gears broken causing clicking noise. Also found water leaking from diverter valve. Needs new power wash arm and sump assy.; ordrng 1 W10861526 (pump&motor) and 1 W10860176 (arm-spray)
We serviced a
ADMIRAL DRYER-ELECTRIC
Model LNC7759A71
Near Carrollton, TX 75007
John
Job Details: 01/17/2023
Replaced idler pulley. Unit now making less noise but sounds like something is vibrating and loose. Checked and tightened all bolts and screws. Unit still making noise.Contacted AHS for replacement.Auth. 540GDFA
We serviced a
LG WASHER-FRONTLOAD
Model WM3400CW
Near Graham, WA 98338
Cejay
Job Details: 01/17/2023
"Customer concern is that washer is leaking soapy water on heavy cycle only. Visual inspections shows no signs of leak internally with washer, dried soap on floor behind washer. cycle tested washer empty no leaks. Cycle tested washer with a load on heavy cycle with no leaks, Signs of oversuds conditions causing leak could not replicate leak advised customer on proper dedergent quantities and running regular cleaning cycles. All checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48J7770EP/A2 01
Near Graham, WA 98338
Cameron M.
Job Details: 01/17/2023
"Customer concern is that dryer does not power on start cycle after power outage. Found tripped breaker, causing unit to not power. Cycle tested unit, all checks good. Collected 65.00 trip fee +tax. Via card Payment."
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN0RS
Near McKinney, TX 75071
John
Job Details: 01/17/2023
"Installed new motor, inverter, and damper vent. All checks good.; ordrng 1 WH22X32957 (Inverter board)"
We serviced a
SAMSUNG RANGE
Model NE59J7850WS/AA 05
Near Graham, WA 98338
Cameron M.
Job Details: 01/17/2023
"Customer concern is that oven door with exception of top outer door does not open, and unit does not maintain temperature. Found high evidence of rodent, to include deceased rodent on power terminal block. Found evidence of rodent nesting inside rear of unit. Also Found door misaligned, causing door to bind and not open. Verified power supply voltage to unit, good 240v supplied. Verified good continuity of harness . Elements test good. Temp sensor test in range. Preformed temperature checks of unit, in range. Found no mechanical defects at time of service. Advised customer exterminator necessary to correct rodent activity. Advised customer on soaking vs surface temperatures."
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HC0
Near Wylie, TX 75098
Patrick
Job Details: 01/17/2023
"F5e2 door lock f0e1 load during clean cycle f8e1 inlet valve. Valves and lock check good. Drum spins freely, rinse and spin good. H/c good. No fault found."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Tacoma, WA 98446
Cejay
Job Details: 01/17/2023
"Customer concern is washer is making a noise from front left corner. Applied lubrication to front suspensio. Rod balls, noise eliminated, cycle tested washer all checks good."
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS6
Near Tacoma, WA 98444
Cejay
Job Details: 01/17/2023
"Customer concern is that dishwasher is not washing and UI is unresponsive. Has been going on for 1 month, has had another company out to replace main board, UI, and sump assembly. Found UI on control lock, turned lock off and started cancel drain, no stored error codes. Preformed service diagnostic cycle. Heavy leak from door. Called auth department, recomeneded unit for replace due to lemon, AHS will contact customer.Auth# 110NMBL"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11025132411
Near Tacoma, WA 98499
Cejay
Job Details: 01/17/2023
"Customer concern is that washer is not washing clothes. Found stripped washplate and worn transmission shaft, worn hub. Pulled error codes via service mode. F0E5,F0E2. Needs new trasmission, washeplate and hub. Follow up scheduled for 01/25 8-12pm.; ordrng 1 W10752285 (WASHPLATE) and 1 W10528947 (HUB) and 1 W11454734 (GEARCASE)"
We serviced a
GE WASHER-FRONTLOAD
Model WCVH6800J1MR
Near Lakewood, WA 98499
Cejay
Job Details: 01/17/2023
"Apon installing drive belt found excessive resistance in basket pully. Apon further inspection found seized rear bearing and fallen basket. Needs new front and rear tub, basket assembly tub seal and door seal. Called AHS auth # 180MJCL. AHS will contact customer.; ordrng 1 WH45X10142 (WASHING MACHINE BASKET ASSEMBLY) and 1 WH08X10023 (TUB_SEAL) and 1 WH45X10071 (Rear tub) and 1 WH45X10101 (Front tub) and 1 WH08X10036 (DOOR GASKET)"
We serviced a
GE DISHWASHER
Model GDF530PGM0BB
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 01/17/2023
"Customer concern is that dishwasher does not run cycle. Tested voltage to unit good 120v supply. Found failed main board, causing unit to not power and start cycle. Needs new main board. Advised customer part shows out of stock. May take time to get parts. AHS TO SUPPLY ; ordrng 1 WD21X32165 (CONFIGURED CONTROL BOARD)"
We serviced a
SAMSUNG DISHWASHER
Model DW80M9960U
Near Wylie, TX 75098
Patrick
Job Details: 01/17/2023
Replaced motion assy. Tested unit. All checks good.
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN0RS
Near McKinney, TX 75071
John
Job Details: 01/17/2023
"Installed new motor, inverter, and damper vent. All checks good.; ordrng 1 WH22X32957 (Inverter board)"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 796.41072310
Near Buckley, WA 98321
Cameron M.
Job Details: 01/17/2023
"Customer concern is that washer produces screeching noise and goes out of balance. Cycle tested unit 4x via service mode, found no mechanical issues at time of service. Cycle tested unit 3x via rinse and spin. Found no mechanical issues at this time. Advised customer to monitor and record video if possible and call if issue persists."
We serviced a
KENMORE DISHWASHER
Model 665.13269K113
Near Buckley, WA 98321
Cameron M.
Job Details: 01/17/2023
Installed previously ordered drain pump and hose. Cycle tested unit 3x all checks good
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED6230HW1
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 01/17/2023
"Customer concern is that dryer lost power mid cycle. Found gfci breaker tripped, Causing unit to not power. Restored power. Preformed airflow test failed (yellow). Cycle tested unit 10x, no mechanical found defects at time of service . Advised customer electrician needed to diagnose breaker concerns. Advised customer to monitor and record if issue persists."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC215EW1
Near Rowlett, TX 75089
Patrick
Job Details: 01/17/2023
"Customer concern, unit will not turn on. Found blown thermal fuse again. Unit passed air test yellow. Replaced thermal fuse. Recommend customer have vent professionally cleaned to prevent future failures. ; used 1 WP3392519 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LER3624JQ1
Near Graham, WA 98338
Cejay
Job Details: 01/17/2023
Customer concern is that dryer takes multiple cycles to dry and is producing a smell. Preformed airflow test pass. Preformd tempeature checks good. Advised customer overloading of dryer drum will result in poor dry performance. Advised custom dryer vent is not properly hooked up and dryer is venting into laundry room producing smell. All checks good. LER3624JQ1
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED9400SW2
Near Graham, WA 98338
Cejay
Job Details: 01/17/2023
"Customer concern is that dryer intermittnly shows F70 error code and will not power on. Found loose conecction at P9 connector on main board. Seated new connection, cycle tested dryer air cycle good. Preformed airflow test failed (red) preformed second airflow test with vent disconnected pass. Advised customer vents need service before resuming normal operation of dryer. Customer signed airflow acknowledgement. All checks good."