Near Tacoma, WA 98445
Nick R.
Job Details: 10/01/2020
WASHER-TOPLOAD KENMORE 11026912691 "Customer complaint that washer leaks a lot of water. Found outer tub cracked causing water to leak out, needs new outer tub and basket. ; ordrng 1 3361596 (Outer tub) and 1 W10814296 (Outer tub gasket.)"
Near Tacoma, WA 98406
Jacob P.
Job Details: 10/01/2020
DRYER-ELECTRIC WHIRLPOOL WED8500DC2 "Came to install new control board, found incorrect part was ordered. Needs new control board. ; ordrng 1 WPW10739349 (Control board), states that autho needed"
Near Fife, WA 98424
Branden W.
Job Details: 10/01/2020
DISHWASHER MAYTAG MDB5601AWS "Deductible waived per HWA. Complaint that dishwasher does not drain. Found glass in pump. Glass damaged pump assembly. Needs new pump assembly. Also found spray arms clogged causing no rotation. Needs new spray arms. Also found door latch jammed causing dishwasher to run even with door open. Needs new door latch. ; ordrng 1 W10421247 (drain pump asm) and 1 WPW10275768 (latch-door) and 1 WP6-917642 (wash arm-) and 1 99002624 (arm, wash (upr) discontinued)"
Near Puyallup, WA 98373
Branden W.
Job Details: 10/01/2020
DISHWASHER SAMSUNG DW80M9550UG/AA Complaint that water left in unit at end of cycle. Doesn't pop door open at end of cycle. Soap left on dishes. 7C wash wall not moving. Dishwasher full of dirty water upon arrival. Drains fine. Needs new main board and water wall assembly. ; ordrng 1 DD97-00484A (ASSY MOTION) and 1 DD97-00498B (ASSY COVER PCB)
Near Tacoma, WA 98446
Jacob P.
Job Details: 10/01/2020
LAUNDRY CENTER KENMORE 41761733810 "Customer complaint of unit intermittently stopping at random periods in the cycle. Customer stated that control board, pressure sensor, motor and lid lock have all been replaced already. Test cycled machine with a load, all checks ok. Advised customer the only other thing it could be is a dead spot on drain pump motor. Informed customer we will order drain pump, but can't guarantee it will fix issue due to failure not happening during appointment. Needs new drain pump. ; ordrng 1 5304515673 (Drain pump)"
Near Graham, WA 98338
Branden W.
Job Details: 10/01/2020
RANGE LG LSE4615ST/00 Installed new infinite switches. Cycle tested. All checks ok.
Near Olympia, WA 98513
Jacob P.
Job Details: 10/01/2020
RANGE KENMORE 79078763401 "Installed previously ordered hinges and door seal. Test cycled, all checks ok."
Near Spanaway, WA 98387
Branden W.
Job Details: 10/01/2020
DISHWASHER FRIGIDAIRE LFID2426TF2A Complaint that dishwasher does not clean well and upper rack gets no water. Found lower wash arm not mounted properly. Found diverter cover not properly installed causing no water to upper rack. Reinstalled diverter cover and lower wash arm. Cycle tested. Good spray pattern and pressure from both upper and lower arms. All checks ok.
Near Lakewood, WA 98498
Nick R.
Job Details: 10/01/2020
WASHER-FRONT LOA SAMSUNG 401WF45N5300AV/US Serial numbers do not match
Near Tacoma, WA 98406
Nick R.
Job Details: 10/01/2020
DRYER-ELECTRIC MAYTAG MDE2400AYW "Customer complaint that dryer isn't heating found all heating components good, airflow test failed. Vacuumed out dryer, still has bad airflow. Advised customers to have vents cleaned. Everything else works as intended."
Near Puyallup, WA 98374
Branden W.
Job Details: 10/01/2020
DRYER-ELECTRIC WHIRLPOOL WED8500DC4 Complaint that dryer stopped heating. Then would not turn on. Found only 120v to dryer. Ohmed power cord. Cord is good. Fits loose in wall outlet. Was able to hold it in outlet and get 240v. Cycle tested dryer. Unit heating. Advised an electrician is needed to restore proper power to dryer.
Near Auburn, WA 98001
Nick R.
Job Details: 10/01/2020
DRYER-ELECTRIC MAYTAG 110MEDC415EW1 Preformed pm check cycle tested all checks good
Near Lacey, WA 98513
Jacob P.
Job Details: 10/01/2020
WASHER-FRONT LOA LG WM3700HWA "Installed previously ordered UI board, unit still having same issue. Called Lowes, Lowes advised to bill out for what we've done so far and they will send out an LG tech."
Near Olympia, WA 98502
Jacob P.
Job Details: 10/01/2020
WASHER-TOPLOAD MAYTAG MVWX655DW1 "Customer complaint of unit shutting off after 10 or so minutes. Ran rinse and spin, found unit not filling. Checked inlet filter, filter plugged. Cleared filter. Tested water pressure of valves, found inlet hoses have inlet screens built in. Unable to clean filters in hoses. Advised customer they need new inlet hoses. Machine functioning as designed."
Near Lacey, WA 98503
Jacob P.
Job Details: 10/01/2020
DISHWASHER FRIGIDAIRE FFBD2408NS8C "Customer complaint of dishwasher not turning on. Found dishwasher unplugged under sink. Plugged dishwasher in. Test cycled, all checks ok"
Near Lacey, WA 98513
Jacob P.
Job Details: 10/01/2020
WASHER-TOPLOAD MAYTAG MVWC415EW0 "Customer complaint of leaking between inlet hoses and inlet valve. Found inlet hose seals very worn. Replaced inlet hose seals. Test cycled, all checks ok."
Near Auburn, WA 98001
Nick R.
Job Details: 10/01/2020
WASHER-TOPLOAD SAMSUNG WA54M8750AW/A4 "Installed new wire harnesses, mems sensor and display board cycle tested all cheks good."
Near Enumclaw, WA 98022
Branden W.
Job Details: 10/01/2020
DISHWASHER KENMORE 66513923K011 Complaint that dishwasher will not fill and run. Removed control lock. Start 1 hour wash. Unit fills and washes. Tested on 2 other cycles. All working well. Ran full diagnostic cycle. All ops good at this time. Found no issues with dishwasher.
Near Olympia, WA 98506
Jacob P.
Job Details: 10/01/2020
WASHER-TOPLOAD KENMORE 79631423410 "Installed previously ordered suspension rods. Test cycled with load, all checks ok"
Near Lakewood, WA 98498
Jacob P.
Job Details: 10/01/2020
OTHER OTHER ??????????? "Customer complaint of no power to range hood. Checked breaker, breaker off. Turned breaker on. Test cycled, all checks ok."
Near Puyallup, WA 98374
Jacob P.
Job Details: 10/01/2020
DISHWASHER SAMSUNG DW80M2020US/AA 00 "Installed previously ordered inlet valve. Test cycled, all checks ok"
Near Eatonville, WA 98328
Branden W.
Job Details: 10/01/2020
DRYER-ELECTRIC KENMORE 11087872601 "Complaint that dryer does not start cycle. Found open thermal fuse causing dryer to not start. Replaced fuse and operating thermistor. Cycle tested. All checks good. Performed airflow test. Test failed. Advised that dryer duct needs to be cleaned asap. ; used 1 WP3392519 (FUSE-THRML), and 1 WP8577274 (THERMISTOR) from stock"
Near Puyallup, WA 98372
Nick R.
Job Details: 10/01/2020
WASHER-TOPLOAD MAYTAG MVWC565FW1 "Customer complaint that washer isn't filling all the way, found washers control board not filling the washer all they way, needs new control board. ; ordrng 1 W11162438 (Control board)"
Near Eatonville, WA 98328
Branden W.
Job Details: 10/01/2020
RANGE JENN-AIR JES9800CAB01 Complaint that bake element shorted out. Found element shorted at rear wall. Needs new element. Collected 75.00 deductible via card. Next service 10/2 1-5; ordrng 1 WPW10310274 (elmnt-bake)
Near Edgewood, WA 98372
Branden W.
Job Details: 09/29/2020
LAUNDRY CENTER KENMORE 41761712510 Complaint that washer bangs in spin cycle. Found seized suspension rod causing basket to bounce violently. Needs new suspension rods. Laundry center in a closet. Customer will need to have unit removed from closet for service. 2 techs needed for repair. Collected 75.00 deductible via cc; ordrng 4 5304500464 (suspension)s
Near Tacoma, WA 98445
Jacob P.
Job Details: 09/29/2020
WASHER-FRONT LOA MAYTAG MHW6000XR2 "Customer complaint of unit not filling, door locking and free error (ccu to mcu comms error). Found ccu not sending voltage to inlet valve to fill. Also found mcu not sending voltage to motor. Needs new mcu and ccu.; ordrng 1 WPW10374126 (MCU) and 1 W10427972 (CCU)"
Near Puyallup, WA 98373
Jacob P.
Job Details: 09/29/2020
WALL OVEN FRIGIDAIRE FGET3065PFD Customer complaint of unit not maintaining temps. Found open bake element causing issue. Needs new bake element. Fridge is in the way of removing oven. Advised customer that we will need to move appliance and had them sign waiver.; ordrng 1 318601604 (Bake element)
Near Spanaway, WA 98387
Jacob P.
Job Details: 09/29/2020
DISHWASHER GE GSD3300R20BB "Customer complaint of unit filing but not washing. Found motor making humming noise in wash cycle, good voltage to motor. Also found worn door baffles. Needs new motor and sump assy and door baffles. Cycles -2. Options -3. Black. Plastic tub. Good condition.Collected $75 deductible via cc.; ordrng 1 WD26X10051 (Motor and sump) and 1 WD8X227 (Right baffle) and 1 WD8X228 (Left baffle)"
Near Tacoma, WA 98445
Branden W.
Job Details: 09/29/2020
WASHER-TOPLOAD MAYTAG MVWC565FW0 Complaint that clothes do not spin out well. Found stripped basket drive hub causing basket to not spin at proper speeds. Replaced hub. Cycle tested. Recalibrated. All checks good. ; used 1 W10528947 (HUB) from stock
Near Auburn, WA 98002
Branden W.
Job Details: 09/29/2020
WASHER-TOPLOAD MAYTAG MVWX655DW1 Complaint that washer will not spin clothes and makes noise. Found stripped basket drive hub. Needs new hub. Next service 10/1 10-2; ordrng 1 W10528947 (drive hub kit)
Near Tacoma, WA 98404
Branden W.
Job Details: 09/29/2020
WASHER-FRONT LOA MAYTAG MHW6630HW0 Complaint that washer will not turn on. Found 120v to ACU board. No response from board. New new ACU board. ; ordrng 1 W11322883 (cntrl-elec)
Near Sumner, WA 98391
Branden W.
Job Details: 09/29/2020
DRYER-ELECTRIC KENMORE 11087728701 "Complaint that dryer makes squealing noise. Found worn idler pulley making noise. Replaced idler pulley. Cycle tested. All checks good. Vacuumed inside of dryer. ; used 1 279640 (PULLEY,IDLER) from stock"
Near Spanaway, WA 98387
Jacob P.
Job Details: 09/29/2020
WALL OVEN MAYTAG MEW9530FZ02 "Customer complained that the broil wasn't heating and it wouldn't go above 200 degrees. Tested for continuity in the bake element and broil element. Broil element open. Checked voltage in control board to bake element and received no voltage. Needs new broil element and control board. ; ordrng 1 W10841692 (Control board) and 1 WPW10260252 (Broil element), states that autho needed"
Near Sumner, WA 98391
Branden W.
Job Details: 09/29/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3 Complaint that dryer does not heat. Replaced failed element. Advised that dryer has poor airflow and vent needs to be cleaned. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Lake Tapps, WA 98391
Branden W.
Job Details: 09/29/2020
WASHER-TOPLOAD KENMORE 11092389200 "Complaint that washer makes a clunk sound between cycles. Cycke tested numerous times. No abnormal noises heard. Did find worn motor coupler. Replaced coupler. Cycle tested. All checks good. ; used 1 285753A (COUPLING,MOTOR) from stock"
Near Tacoma, WA 98444
Jacob P.
Job Details: 09/29/2020
DRYER-ELECTRIC MAYTAG MEDC215EW1 "Installed previously ordered timer. Test cycled, all checks ok."
Near Lakewood, WA 98499
Jacob P.
Job Details: 09/29/2020
WASHER-FRONT LOA MAYTAG MHW5500FW1 "Customer complaint of f9e1 error (long drain error). Customer advised they washed a rug. Found debris in drain pump causing long drain, removed debris. Test cycled, all checks ok."
Near Olympia, WA 98513
Jacob P.
Job Details: 09/29/2020
WASHER-TOPLOAD WHIRLPOOL WTW8500DC0 "Installed previously ordered control board and control panel. Ran machine calibration, all checks ok"
Near Puyallup, WA 98371
Jacob P.
Job Details: 09/29/2020
WASHER-TOPLOAD MAYTAG MVWB765FW2 Customer complained that sheet got stuck under agitator. Removed agitator and pulled sheet out. Test cycled and all checks ok.
Near Lake Tapps, WA 98391
Branden W.
Job Details: 09/29/2020
DRYER-ELECTRIC KENMORE 11087572601 Complaint that dryer runs but does not heat. All heating components test good. Found only 120v to dryer. 1 leg dead. Reset circuit breakers. Dryer now has 240v. Amp draw only 22 amps under load with element. Found no issues with dryer. Advised to call electrician if problem happens again.
Near Tacoma, WA 98405
Nick R.
Job Details: 09/28/2020
DRYER-ELECTRIC MAYTAG GEW9250PW1 "Customer complaint that dryer is heating. Found open heating element causing dryer not to heat, needs new heating element. Installed new heating element cycle tested all checks good.; used 1 3387747 ("
Near Spanaway, WA 98387
Branden W.
Job Details: 09/28/2020
DRYER-ELECTRIC MAYTAG MDE3000AYW Complaint that dryer makes a noise and has a burning smell. Found motor weak and overheating. Needs new motor and blower. Also found idler pulley making noise. Advised to also replace drum rollers and belt. Declined to repair at this time.
Near Eatonville, WA 98328
Branden W.
Job Details: 09/28/2020
WASHER-TOPLOAD KENMORE 11024722300 Complaint that washer does not spin properly. Cycle tested washer. Found no issues. Clutch good. Neutral drain working. Tested timer pause to release drain x3. Working normally. Has good spin speed. All ops good at time of service.
Near Lacey, WA 98516
Jacob P.
Job Details: 09/28/2020
RANGE JENN-AIR JDS8850CDS01 "Installed previously ordered console. Test cycled, all checks ok"
Near Olympia, WA 98501
Jacob P.
Job Details: 09/28/2020
WASHER-TOPLOAD LG WT5270CW "Installed previously ordered transmission, stator, rotor and hub but. Test cycled, all checks ok"
Near Lacey, WA 98503
Jacob P.
Job Details: 09/28/2020
DISHWASHER GE GDT695SMJ0ES "Installed previously ordered UI board. Test cycled, all checks ok."
Near Tacoma, WA 98465
Jacob P.
Job Details: 09/28/2020
DISHWASHER FRIGIDAIRE FFBD2411NS1A "Installed previously ordered wash pump. Test cycled, all checks ok"
Near Puyallup, WA 98372
Branden W.
Job Details: 09/28/2020
WASHER-TOPLOAD OTHER RTW360BW Washer is a Haier brand. No tech support for haier. Unable to serv. Advised customer.
Near Tacoma, WA 98498
Nick R.
Job Details: 09/28/2020
DRYER-ELECTRIC WHIRLPOOL WED49STBW1 Installed new timer cycle tested all checks good
Near Auburn, WA 98092
Jacob P.
Job Details: 09/28/2020
DISHWASHER GE GSD3200G00WW "Installed previously ordered motor and timer. Test cycled, all checks ok."
Near Buckley, WA 98321
Branden W.
Job Details: 09/28/2020
DISHWASHER FRIGIDAIRE LFID2426TF2A Installed new TouchPad board. Cycle tested. All checks ok.
Near Buckley, WA 98321
Branden W.
Job Details: 09/28/2020
DRYER-ELECTRIC MAYTAG MEDB835DW3 Complaint that dryer makes noise. Found cracked blower wheel causing noise. Replaced blower wheel. Vacuumed inside of dryer. Cycoe tested. All checks ok. ; used 1 WP697772 (WHEEL) from stock
Near Federal Way, WA 98023
Branden W.
Job Details: 09/28/2020
DISHWASHER KITCHENAID KDPE234GPS0 Installed new wash pump. Cycle tested x3. All checks good.
Near Tacoma, WA 98404
Nick R.
Job Details: 09/28/2020
OTHER KENMORE 10677188791 Preformed pm check cycle tested all checks good
Near Spanaway, WA 98387
Nick R.
Job Details: 09/28/2020
WASHER-TOPLOAD KENMORE 11020022010 Installed new suspension rods cycle tested all checks good.
Near Tacoma, WA 98446
Nick R.
Job Details: 09/28/2020
WASHER-TOPLOAD KENMORE 11029133410 "Customer complaint that washer will not run any cycle. Found oil has leaked out of motor and on to clutch assy cause washer not to start the cycle. Needs new washplate, new motor, and clutch. ; ordrng 1 W10811956 (Motor) and 1 W10902814 (Washplate) and 1 W10754448 (Clutch)"
Near Spanaway, WA 98387
Jacob P.
Job Details: 09/28/2020
RANGE GE JB650SF2SS Customer complaint of front right surface element not working. Found good voltage to element. Needs new surface element. Collected $75 deductible via check. ; ordrng 1 WB30T10133 (Element)
Near Lakewood, WA 98498
Jacob P.
Job Details: 09/28/2020
WASHER-TOPLOAD SAMSUNG WA50M7450AW/A4 "Customer complaint of unit restarting spin cycle without adding water. Test cycled, per stg, needs new hall sensor. Hall sensor only available with rotor and stator. ; ordrng 1 DC93-00236C (Rotor and stator)"
Near Olympia, WA 98513
Jacob P.
Job Details: 09/25/2020
WASHER-TOPLOAD SAMSUNG WA48J7770AW/A2 11 "Customer complaint of 8C error (mem sensor error). Per stg, needs new sub pcb, wire harness and mem sensor.; ordrng 1 DC92-01624K (Sub pcb) and 1 DC93-00278B (Mem sensor) and 1 DC93-00579B (Wire harness)"
Near Auburn, WA 98001
Nick R.
Job Details: 09/25/2020
RANGE GE JBP30BA2AD "Customer complaint that the front right burner is always on high. Found infinite switch has bad contacts, causing burner to always be on high, also found back left burner has a loose receptable causing the burner to work sporadically. Needs new infinite switch and receptable. ; ordrng 1 WB21X36771 (INFINITE HEAT SWITCH) and 1 330031 (Receptable)"
Near Federal Way, WA 98023
Nick R.
Job Details: 09/25/2020
DRYER-GAS KENMORE 11070912990 "Customer complaint that dryer is starting by itself and complaint of a burning smell. Found dryers motor with a dead spot causing dryers motor to over heat and the drum will only start spinning if i start it by hand, also found a failed start switch causing dryer to start itself. Needs new motor assy and start switch. Unable to sources parts requires auth ; ordrng 1 WP3395382 (Start switch) and 1 279787 (Motor assy)"
Near Spanaway, WA 98387
Nick R.
Job Details: 09/25/2020
WASHER-TOPLOAD MAYTAG MVWB835DW0 Preformed pm check cycle tested all checks good
Near Lakewood, WA 98498
Nick R.
Job Details: 09/25/2020
WASHER-TOPLOAD SAMSUNG WA5471ABW/XAA-0000 Preformed pm check cycle tested all checks good
Near Tacoma, WA 98406
Nick R.
Job Details: 09/25/2020
DRYER-ELECTRIC ROPER REX5634JQ0 Installed new start switch cycle tested all checks good
Near Spanaway, WA 98387
Branden W.
Job Details: 09/25/2020
DISHWASHER KENMORE 66513123K702 Complaint that dishwasher door does not close properly causing leak. Found door hinges bent as well as inner panel tweaked. Inner panel is NLA. Declined repair at this time.
Near Olympia, WA 98512
Jacob P.
Job Details: 09/25/2020
RANGE WHIRLPOOL WFE540H0ES0 Customer complaint that oven wasn't reaching temp. Found broken bake element causing low temps. Needs new bake element. ; ordrng 1 W10779716 (Bake element)
Near Puyallup, WA 98372
Branden W.
Job Details: 09/25/2020
WASHER-FRONT LOA MAYTAG MVWC565FW1 Complaint that washer makes noise and does not agitate. Found failed shift actuator causing washer to not agitate. Replaced actuator. Cycle tested. All checks ok. ; used 1 WPW10006355 (ACTUATOR) from stock
Near Tacoma, WA 98407
Nick R.
Job Details: 09/25/2020
WASHER-TOPLOAD KENMORE 11021202010 Customer complaint that washer goes out of balance in the spin cycle. Found washer with worn suspension rods causing basket to become unbalanced in the spin cycle. Needs new suspension rods ; ordrng 1 W10780048 (Suspension rod kit)
Near Olympia, WA 98512
Jacob P.
Job Details: 09/25/2020
WALL OVEN WHIRLPOOL WOD77EC0HS01 "Customer complaint of control not selecting correct oven when opening corresponding door, clock will randomly change date and time. Read through owners manual, unable to find anything about open door feature. All cycles say you must select which oven you'd like to use first. Found service pointer in service matters that states random time and date change is due to software issue. Also found multiple f6e0 errors stored (comms loss between ui and control). Checked connections between ui and control, checks ok. After reinstalling, display now flickering. Needs new control panel. Control panel factory order part, advised customer it may take awhile to arrive.; ordrng 1 W11428578 (Control panel)"
Near Buckley, WA 98321
Branden W.
Job Details: 09/25/2020
WASHER-TOPLOAD KENMORE 11025132410 Complaint that washer makes grinding noise. Found coins wedged in between wash plate and drum causing noise. Removed coins. Cycle tested. All checks ok
Near Parkland, WA 98445
Nick R.
Job Details: 09/25/2020
WASHER-FRONT LOA KENMORE 7964172800 "Customer complaint that washer isn't spinning the clothes out in whitest whites and bulky/ bedding. And that the washer is leaking. Found a hole in the door boot causing washer to leak. Unable to find a problem with the spin cycle, besides leak washer works as intended.; ordrng 1 MDS47123603 (Door boot)"
Near Federal Way, WA 98003
Branden W.
Job Details: 09/25/2020
DRYER-ELECTRIC KENMORE 11060222511 "Complaint that dryer will not start. Worked for a week after previous tech repaired it. Found shorted heating element caused unit to overheat and trip thermal cut off and fuse. Replaced heating element. Thermal cutoff and thermal fuse. Cycle tested. All checks good. ; used 1 279838 (ELEMENT,HEATER), 1 279816 (THERMAL CUT OFF HI), and 1 WP3392519 (FUSE-THRML) from stock"
Near Puyallup, WA 98372
Branden W.
Job Details: 09/25/2020
WASHER-TOPLOAD KENMORE 11022352510 Complaint that washer does not fill enough and shuts off in spin sometimes. Cycle tested washer. Water level is normal. Advised it will not be filled to the top. And sometimes clothes will be above water level. This is normal operation. Found unit not draining fast enough and stops in spin. Drain hose has been extended and runs about 50 feet to the outside. Advised that is too long for washer pump. Needs to have it plumbed properly.
Near Tacoma, WA 98407
Jacob P.
Job Details: 09/25/2020
DISHWASHER GE GDF530PGM4WW "Customer complaint of start button flashing when trying to start cycle. Start button flashes when unit thinks door is open. Tried to start cycle, unable to start. Put into service mode, checks ok. After removing from service mode, cycle now starts. Customer advised that when it happens, she can reset breaker and machine will work. Found control board will read door is closed after resetting machine, but will eventually stop reading door as closed. Needs new control board.; ordrng 1 WD21X27258 (Control board)"
Near Lakewood, WA 98498
Jacob P.
Job Details: 09/25/2020
DRYER-ELECTRIC SAMSUNG DV50K7500EV-A3 01 Customer complaint of unit making loud sound. Found motor with bad bearings causing sound. Needs new motor assembly.; ordrng 1 Dc93-00101n (Motor assy)
Near Lacey, WA 98516
Jacob P.
Job Details: 09/25/2020
WASHER-TOPLOAD WHIRLPOOL WTW7300DW1 "Installed previously ordered drain pump. Test cycled, all checks ok."
Near Olympia, WA 98502
Jacob P.
Job Details: 09/25/2020
WASHER-FRONT LOA SAMSUNG WF448AAP/XAA "Installed previously ordered shocks. Test cycled, all checks ok"
Near Tacoma, WA 98446
Branden W.
Job Details: 09/25/2020
WASHER-TOPLOAD KENMORE 11026132412 "Complaint that when spinning, washer sounds like it has a bad bearing. Cycle tested in rinse and spin empty and with a load of towels. No abnormal noises heard. Found no transmission shaft play. All checks good. Advised to call if issue returns."
Near Eatonville, WA 98328
Nick R.
Job Details: 09/25/2020
DRYER-ELECTRIC LG 796DLEX8100V "Customer complaint that dryer takes a long time to dry clothes. Found dryer with no airflow, when tested with vent off dryer has prefect airflow. Advise customer to have vents cleaned. Dryer works as intended."
Near Spanaway, WA 98387
Nick R.
Job Details: 09/24/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EW/A3 04 Customer complaint that dryer is making a loud squealing noise. Found both back roller seized causing sound. Needs new back rollers. Installed two new back rollers cycle tested all checks good.; used 2 DC97-16782A (DRUM ROLLER) from stock
Near Lakewood, WA 98498
Nick R.
Job Details: 09/24/2020
RANGE GE JB256DM1BB Installed new front left burner and new receptables cycle tested all checks good
Near Federal Way, WA 98023
Nick R.
Job Details: 09/24/2020
DRYER-ELECTRIC KENMORE 79681182310 Preformed pm check cycle tested all checks good
Near Tacoma, WA 98406
Jacob P.
Job Details: 09/24/2020
WASHER-FRONT LOA KENMORE 11047751800 Installed previously ordered pressure switch. Test cycled twice. Found drain hose too far down wall. Removed and secured at proper depth. All checks ok.
Near Federal Way, WA 98023
Nick R.
Job Details: 09/24/2020
DRYER-ELECTRIC KENMORE 11068132413 Preformed pm check cycle tested all checks good
Near Gig Harbor, WA 98335
Nick R.
Job Details: 09/24/2020
WASHER-FRONT LOA KENMORE 79641073311 Preformed pm check cycle tested all checks good
Near Spanaway, WA 98387
Jacob P.
Job Details: 09/24/2020
WASHER-TOPLOAD GE GTW460ASJ9WW "Installed previously ordered transmission, clutch, pulley and belt. Test cycled with a load, all checks ok."
Near Gig Harbor, WA 98332
Nick R.
Job Details: 09/24/2020
OTHER KENMORE 79571314312 Preformed pm check cycle tested all checks good
Near Milton, WA 98354
Branden W.
Job Details: 09/24/2020
DRYER-ELECTRIC GE GTD45EASJ2WS Complaint that dryer makes screeching noise. Found metal end of string in front drum track causing noise. Cleaned track. Cycle tested. All checks ok.
Near Bonney Lake, WA 98391
Branden W.
Job Details: 09/24/2020
DRYER-ELECTRIC KENMORE 11073022100 Complaint that dryer clicks and will not start. Found broken belt causing dryer to not start. Replaced belt vacuumed inside of dryer. Cycle tested. All checks ok. ; used 1 661570V (BELT) from stock
Near Bonney Lake, WA 98391
Branden W.
Job Details: 09/24/2020
DISHWASHER MAYTAG MDB8969SDM3 Installed new spray arms. Cycle tested. All ops good.
Near Gig Harbor, WA 98332
Nick R.
Job Details: 09/24/2020
WASHER-FRONT LOA KENMORE 79641073311 Preformed pm check cycle tested all checks good
Near Orting, WA 98360
Branden W.
Job Details: 09/24/2020
DRYER-ELECTRIC WHIRLPOOL WED8000DW3 Complaint that dryer does not dry in 1 cycle. Have to run it for extended time to dry. Cycle tested. Temps 187 on high. Cleaned moisture sensors. Air flow test failed. Dryer venting partially crushed. Advised to correct venting and clean duct. Dryer operating as designed.
Near Spanaway, WA 98387
Branden W.
Job Details: 09/24/2020
DISHWASHER KENMORE 66513042K112 Performed pm check on dishwasher. Found very small leak from underneath sump. Advised to call for repair service
Near Spanaway, WA 98387
Branden W.
Job Details: 09/24/2020
WALL OVEN MAYTAG MEW9530FZ02 Complaint that broil not working and it does not preheat. Found both bale and broil elements not heating. Unable to remove wall oven for component testing as refrigerator is next to oven. Need 2 techs to remove oven for diagnosis. ; saved tckt
Near Federal Way, WA 98023
Branden W.
Job Details: 09/24/2020
WASHER-TOPLOAD MAYTAG MVWB765FW3 Complaint that lid is broken. Found lid broken at left hinge. Needs new lid. Advised part is back ordered. ; ordrng 1 W11259006 (Lid)
Near Tacoma, WA 98404
Jacob P.
Job Details: 09/24/2020
RANGE WHIRLPOOL WFG540H0ES1 "Customer complaint of oven heating to temps and then never reigniting. Found control board no longer sending voltage to igniter after 3 heat cycles. Also found temp probe ohms out of range. Needs new control board and temp probe. Control board is factory order part, advised customer it may take awhile to arrrive.; ordrng 1 WPW10349742 (Control board) and 1 W10833885 (Temp sensor)"
Near Tacoma, WA 98498
Nick R.
Job Details: 09/24/2020
WASHER-FRONT LOA KENMORE 79631553610 "Customer complaint that washer agitator has broken off. Found agitator broken at the transmission shaft. Needs new transmission and clutch assy, agitator and agitator cap, also needs the nuts and bolts to secure the trans and agitator. Needs auth ; ordrng 1 AEN73131403 (HOUSING ASSEMBLY,CLUTCH COUPLING) and 1 4040FA4045C (Washer) and 1 4020FA4208J (Washer nut) and 1 FAF30369201 (Washer) and 1 AGZ72909701 (Agitator) and 1 5006EA3009B (Whaser cap)"
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 09/24/2020
WASHER-TOPLOAD SAMSUNG WA422PRHDWR/AA 02 Customer complaint of DC error (out of balance error). Found suspension rods very worn causing machine to go out of balance. Also found tub ring worn from machine out of balance. Needs new suspension rods and tub ring.; ordrng 4 DC97-16350C (Suspension rods)s and 1 DC97-17314A (Tub ring)
Near Tacoma, WA 98407
Jacob P.
Job Details: 09/24/2020
WASHER-FRONT LOA ELECTROLUX EIFLS55IIW0 Customer complaint of door not closing. Found worn door latch causing unit not to lock and start cycle. Needs new door lock.; ordrng 1 134629900 (Door lock)
Near Eatonville, WA 98328
Branden W.
Job Details: 09/24/2020
WASHER-TOPLOAD GE GTW335ASN1WW Complaint that fabric softener dispenser cracked. Needs new dispenser. Sending part to customer. ; ordrng 1 WH43X24454 (Disoenser)