We serviced a
LG DRYER-ELECTRIC
Model DLEX3570V
Near Allen, TX 75002
Chris
Job Details:
04/07/2022
"Installed filter and housing. Cleanes all lint from blower and lint chute. Filter would more sit flush on new filter housing. Will need to get correct housing for filter. Shipping new filter directly to customer. ; ordrng 1 Adq56656403 (FILTER ASSEMBLY,LINT)"
We serviced a
GE WALL OVEN
Model JKD3000SN1SS
Near Dallas, TX 75287
John
Job Details:
04/07/2022
"Came to install previously ordered cooling fan. When I arrived the display on unit was working however none of the buttons where responding. Cycled breaker for 5 minutes and control board reset. Found lower fan not responding and upper fan functioning as designed. Needs new lower fan.; ordrng 1 WB26X35089 (Lower cooling fan), states that autho needed"
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Plano, TX 75023
Chris
Job Details:
04/07/2022
"Customer concern is unit noisy while washing. Found wash pump is making loud whining type noise the whole time it's washing. Will need to replace wash pump. ; ordrng 1 ABT72989202 (CASING ASSEMBLY,PUMP)"
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ5WS
Near Dallas, TX 75228
Patrick
Job Details:
04/07/2022
"Customer concern unit leaking, confirmed. Found faulty solenoid solenoid drip. Must replace valve assy. ; ordrng 1 WH13X26637 (Valve assy)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model GHW9150PW4
Near Frisco, TX 75035
Chris
Job Details:
04/07/2022
Replaced drain pump previously ordered. Tested unit. Runs and drains good. No leaks.
We serviced a
GE RANGE
Model PHB920SJ1SS
Near Richardson, TX 75081
Chris
Job Details:
04/07/2022
Customer concern is a while back unit would not power on. Found unit is currently working. Customer said it has been working fine for 2 weeks. Unable to recreate problem. Customer will monitor.
We serviced a
GE DISHWASHER
Model GDP665SYN0FS
Near Dallas, TX 75241
John
Job Details:
04/07/2022
Installed previously ordered water ballast. Was able to straighten upper rack assy in order to attach new ballast. All checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED6200SW1
Near Gig Harbor, WA 98329
Cejay
Job Details:
04/07/2022
Customer concern is that dryer is making a loud squealing noise during operation. Found sticky idler pully causing noise during operation. Cleaning and lubed idler pully cycle tested unit all checks good. If issue persists replace idler assembly.
We serviced a
KENMORE DISHWASHER
Model 66515835791
Near Spanaway, WA 98387
Branden W.
Job Details:
04/07/2022
"Customer concern is that dishwasher does not wash. Cycle tested several times, good spray pressure and arm rotation. Removed plastic from lower wash arm. Base filter clean. Found no mechanical issues at this time."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV350AEW/XAA 03
Near Spanaway, WA 98387
Branden W.
Job Details:
04/07/2022
"Customer concern is that in auto cycles, dryer shuts off after about 10 minutes, runs proper time in times cycle but has to run multiple times to get clothes dry. Cycle tested dryer. Found good temperatures (180) but poor airflow. Checks exterior vent cover, clear. Cleaned moisture sensors. Advised dryer duct needs to be cleaned to restore proper operation."
We serviced a
KITCHENAID COOKTOP
Model KGCU463VSS0
Near Dallas, TX 75214
John
Job Details:
04/07/2022
"Installed previously ordered RF gas vavle, LF orifice holder, and LF gas valve. All checks good."
We serviced a
KENMORE DISHWASHER
Model 66515914000
Near Mesquite, TX 75181
Patrick
Job Details:
04/07/2022
Replaced door gasket and latch strike.
We serviced a
FRIGIDAIRE RANGE
Model MEF352BGWD
Near Tacoma, WA 98404
Cejay
Job Details:
04/07/2022
Installed previously ordered element and switches. Found FR new switch is too large to mount. Called AHS Unit is not serviceable due to original part being no longer available.Auth number 250JTSA warrenty will contact customer regarding options.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11023912100
Near Forney, TX 75126
Patrick
Job Details:
04/07/2022
Found basket heavily damaged. Must replace spin basket. Ahs to supply parts. This job will require additional 30min labor.; ordrng 1 W10389328 (Spin basket)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW1
Near Puyallup, WA 98375
Branden W.
Job Details:
04/07/2022
"Customer concern is that dryer does not always start, timer does not advance and unit does not heat. Found open heating element causing no heat, found 120vac to timer drive motor, motor is dead, found drive motor has dead spot causing dryer to not always start. Needs new motor, timer and heating element. Declined to repair at this time."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4950HW0
Near Forney, TX 75126
Patrick
Job Details:
04/07/2022
"Customer concern, unit won't stop running. Confirmed. Timer must be replaced to correct issue. ; ordrng 1 WPW10185982 (Timer)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 1.10966E+11
Near Puyallup, WA 98372
Cejay
Job Details:
04/07/2022
"Customer concern is that dryer does not heat. Found open thermal cutoff causing dryer not to heat. Needs new thermal cotton and operating thermostat. Installed new thermal cut off and operating thermostat. Cycle tested unit all checks good.; used 1 279816 (THERMAL CUT OFF HI), and 1 WP3387134 (THRMST-FIX) from stock"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641072310
Near Spanaway, WA 98387
Branden W.
Job Details:
04/07/2022
"Customer concern is that washer will not power on. Found 120vac to main control. Unit is unresponsive. Power status LED on board is not lit. Needs new main control. Next appointment 4/13 8-12; ordrng 1 EBR78499602 (PCB ASSEMBLY,MAIN)"
We serviced a
SAMSUNG DISHWASHER
Model DW7933LRASR/AA
Near Spanaway, WA 98387
Branden W.
Job Details:
04/07/2022
Customer concern is that dishwasher does not operate. Found drain pump failed to operate causing unit to not run cycle. Found glass in pump causing issue. Cleared pump. Cycle tested. All checks good.
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN0DG
Near Sumner, WA 98391
Cejay
Job Details:
04/07/2022
Customer concern is that washer is leaking from underneath. stress all water vales twice via newfi. Simulated overflow conditions twice and ran rinse cycle twice no leaks. Cycle tested washer with a load no leaks. Could not reproduce leak at time of service advised customer if issues persists to call and schedule another appointment.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC215EW1
Near Puyallup, WA 98374
Cejay
Job Details:
04/06/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (red) Preformed temperature check. Temperatures good at 150? Advised customer dryer vents need service. Customer signed airflow acknowledgement.
We serviced a
LG WASHER-FRONTLOAD
Model WM4270HVA 01
Near Frisco, TX 75034
Patrick
Job Details:
04/06/2022
Replaced door bellows and hose. Tested unit. All checks good
We serviced a
GE DISHWASHER
Model GDT720SSF4SS
Near Frisco, TX 75035
John
Job Details:
04/06/2022
Customer concern unit leaking from door. Found door hitting one side of cabinet pushing door to the side causing leak. Also found door gasket wear uneven from left side to right side. Needs new door gasket.; ordrng 1 WD08X22095 (Tub gasket)
We serviced a
KENMORE DISHWASHER
Model 587.14013415B
Near Plano, TX 75075
John
Job Details:
04/06/2022
Customer concern dishwasher not comming on and leaking from door. Tested incoming power to unit unit 0 vac. Checked breaker box all breakers in on position. Cycled breaker for dishwasher off and on again. Still 0 vac to unit. Advised Customer that electrician will be necessary in order to complete repair. Customer advised that for the last 2 to 3 weeks every time they use the sink it drains into the dish washer. Found that door is leaking because sink drain water is filling it up. Removed standing swamp water from bottom unit. Words can't explain the fun I had. Advised Customer that a plumber will be needed as the disposal or drain line beneath disposal are clogged.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Graham, WA 98338
Branden W.
Job Details:
04/06/2022
Customer concern is that washer does not operate but makes noise. Lights not on. Found washer is drain clear mode. Reset controls. Performed recalibration. Cycle tested. Unit operating as designed at this time.
We serviced a
WHIRLPOOL RANGE
Model GR448LXPS1
Near Puyallup, WA 98375
Branden W.
Job Details:
04/06/2022
"Customer concern is that oven light blew out. Found only light bulb base in socket. Removed broken base. Installed new bulb. Still does not come on. No power to bulb. Found failed relay on board not sending voltage to light. Shorted relay. Needs new main control. Control is NLA. AHS to supply. Floor turn under range prior to service. Unable to remove range completely due to torn flooring. ; ordrng 1 9757271 (Control, Range), used 1 8009 (LIGHT BULB) from stock"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB880BW0
Near Puyallup, WA 98372
Cejay
Job Details:
04/06/2022
"Customer concern is that dryer is making a squealing noise during operation. Found failed idler pully wheel causing noise during operation. Needs new pully wheel.Installed new pully wheel. Clean and lubed FL and RR support wheels. Cycle tested unit all checks good.; used 1 279640 (PULLEY,IDLER) from stock"
We serviced a
SAMSUNG OTHER
Model RF28HDEDBSR/AA 10
Near Garland, TX 75044
Patrick
Job Details:
04/06/2022
Replaced evap fan/ cover assy. Unit began normal operation.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8540FW0
Near Fircrest, WA 98466
Cejay
Job Details:
04/06/2022
"Installed previously ordered water level switch and door lock. Cycle tested unit, all checks good."
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4501XQ0
Near Garland, TX 75040
Chris
Job Details:
04/06/2022
Customer concern is unit not draining. On arrival tub full of water and drain pump humming. Drained all water from tub and pulled pump off. Found debris inside pump prevent pump from running. After removing debris. Tested unit. Runs and drains good.
We serviced a
GE DISHWASHER
Model GDT535PSJ5SS
Near Dallas, TX 75231
Chris
Job Details:
04/06/2022
Installed ui previously ordered. Tested. Unit checks good
We serviced a
WHIRLPOOL RANGE
Model JBS55DM3WW
Near Lewisville, TX 75067
Chris
Job Details:
04/06/2022
Customer concern is front right burner not heating. Tested burner and element on burner is open. Verified power coming from switch. Unit will need new right front burner. ; ordrng 1 WB30T10132 (range 8 radiant surf)
We serviced a
KITCHENAID WALL OVEN
Model NOTAVAILABLE
Near Richardson, TX 75081
John
Job Details:
04/06/2022
Took pictures of Control Board per AHS request.
We serviced a
GE DISHWASHER
Model GDT580SSF0SS
Near Rockwall, TX 75087
John
Job Details:
04/06/2022
Customer concern dishwasher draining onto counter. Found air gap clogged and not letting drain water through to disposal. Advised Customer that a plumber will be necessary to fix issue.
We serviced a
FRIGIDAIRE WALL OVEN
Model FGEW3045KFB
Near Coppell, TX 75019
Chris
Job Details:
04/06/2022
Replaced control board previously ordered. Tested functions. Unit checks good.
We serviced a
GE DRYER-ELECTRIC
Model GFD55ESSN0WW
Near Rowlett, TX 75089
John
Job Details:
04/06/2022
Installed previously ordered drum. All checks good
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN2WW
Near Irving, TX 75063
Chris
Job Details:
04/06/2022
Customer concern is unit is noisy while washing. Tested unit. Found wash noise was normal. Customer comparing noise to older machine which was a front loader. Tested all functions. Unit checks good.
We serviced a
ADMIRAL WASHER-TOPLOAD
Model ATW4675YQ0
Near Rowlett, TX 75089
John
Job Details:
04/06/2022
Installed previously ordered suspension rods and tube ring. All checks good.
We serviced a
HOTPOINT WASHER-TOPLOAD
Model WA37T26EW2
Near Tacoma, WA 98404
Cejay
Job Details:
04/06/2022
Customer concern is that washer is not draining. Apon arrival Washer is a ELBA by Fisher&Paykel brand we do not service. Vacuumed water out of unit for customer.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9050XW00
Near Orting, WA 98360
Cejay
Job Details:
04/06/2022
Installed previously ordered drain pump. Drain pump originally had a single use clamp on drain hose. Needed 9/16 ? 1/4 hoes clamp. Cycle tested unit ; used 1 43259 (HOSE CLAMP 9/16 X 1 1/4) from stock
We serviced a
KENMORE DISHWASHER
Model 66513293K114
Near Dallas, TX 75238
Patrick
Job Details:
04/06/2022
Customer concern unit leaking during use. Leading from diverter. Must replace sump assy. ; ordrng 1 WPW10482502 (Pump ans sump assy)
We serviced a
MAYTAG WASHER-TOPLOAD
Model n/a
Near Tacoma, WA 98443
Branden W.
Job Details:
04/06/2022
Washer working properly at time of service. No work performed.
We serviced a
FRIGIDAIRE DRYER-ELECTRIC
Model FSE747GES1
Near Puyallup, WA 98371
Branden W.
Job Details:
04/06/2022
Installed new start switch and knob. Unit does not operate. Found open thermal fuse. Ordering new fuse. ; ordrng 1 134120900 (THERMAL LIMITER)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model n/a
Near Garland, TX 75040
Chris
Job Details:
04/06/2022
"Customer concern is unit is noisy. Found stripped roller shaft and pulley squeaking. Replaced both rollers and pulley. Tested. Unit checks good. No model serial tag on unit. ; used 1 DC93-00634A (IDLER ASSEMBLY), and 2 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC215EW1
Near Puyallup, WA 98374
Cejay
Job Details:
04/06/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (red) Preformed temperature check. Temperatures good at 150? Advised customer dryer vents need service. Customer signed airflow acknowledgement.
We serviced a
FRIGIDAIRE WASHER-FRONTLOAD
Model FWT645RHS0
Near Tacoma, WA 98445
Branden W.
Job Details:
04/06/2022
"Customer concern is that washer jumps around and leaks. Unit is stacked. Found left tub spring broke causing tub to fall onto motor. Unable to fully test with tub laying on motor. Needs new tub springs, shocks and motor. ; ordrng 2 134144700 (spring assy,sus,w/sl)s and 1 5304485917 (shock absorber kit) and 1 134869400 (motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model DU810SWPU0
Near Forney, TX 75126
Patrick
Job Details:
04/06/2022
"Customer concern, unit draining slowly through air gap. Found drain tube kinked at disposer entry. Repaired drain, tested unit, checks ok at this time."
We serviced a
WHIRLPOOL COOKTOP
Model GCI3061XB01
Near Dallas, TX 75206
Patrick
Job Details:
04/06/2022
Replaced control and hot plates. Tested unit. All checks good
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA 00
Near Spanaway, WA 98387
Branden W.
Job Details:
04/06/2022
"Customer concern is that dishwasher does not start, normal light flashes and beeps when door is closed. Found unit producing leak error causing it to not cycle. Found leaking inlet valve. Replaced inlet valve. Cycle tested. All checks good. ; used 1 DD81-02265A (INLET VALVE) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Frisco, TX 75035
John
Job Details:
04/05/2022
Installed previously ordered drain pump. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF338AAB/XAA
Near Frisco, TX 75035
John
Job Details:
04/05/2022
Customer concern washing machine filling with water while not being used. Found inlet valves failing and allowing water into machine. Needs new inlet valves. AHS to supply NLA parts.; ordrng 1 DC97-07125R (Assy housing drawer)
We serviced a
MAYTAG RANGE
Model MER6772BAS
Near Garland, TX 75040
Patrick
Job Details:
04/05/2022
"Customer concern, lower bake inop. Found open element. Must replace; ordrng 1 WP7406P428-60 (Element, lower bake)"
We serviced a
FRIGIDAIRE RANGE
Model FEF365BGWD
Near Garland, TX 75043
Patrick
Job Details:
04/05/2022
"Customer concern, rr and kf elements not heating. Voltage good to both. Both test open. Must replace elements. ; ordrng 2 903118-9010 (Large elements)s"
We serviced a
AMANA DRYER-ELECTRIC
Model NED4655EW1
Near Lakewood, WA 98499
Branden W.
Job Details:
04/05/2022
Customer concern is that dryer makes noise. Found debris in front drum glides causing noise. Cleared glides. Vacuumed inside of dryer. Cycle tested. All checks ok.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSR7333PQ0
Near Tacoma, WA 98409
Branden W.
Job Details:
04/05/2022
"Customer concern is that washer leaves residue on clothes and intermittently does not spin. Found transmission leaking oil causing clutch to slip and unit to not spin. Customer has clothing with grey deposits from washer. Likely cause is detergent/dirt build up on wash basket. Advised cleaning cycles with washer cleaning product on high water lever with hot water is best way to remove build up. Needs new transmission, clutch and coupler. Auth needed. ; ordrng 1 3360629 (GEARCASE ASY COMP SR) and 1 285785 (Clutch) and 1 285753A (COUPLING)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED5630HC0
Near Spanaway, WA 98387
Branden W.
Job Details:
04/05/2022
"Customer concern is that intermittently they can hear belt turn but drum does not turn. Found belt installed backwards causing it to slip around drum. Also found bulkhead installed improperly. Replaced worn belt, vacuumed inside of dryer. Cycle tested. Dryer operating as designed. Performed airflow test. Test failed. Advised to have dryer ducts cleaned asap. ; used 1 661570V (BELT) from stock"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11045088404
Near Roy, WA 98580
Branden W.
Job Details:
04/05/2022
Customer concern is that washer displayed 0:37 in handwash cycle. Did not continue. Customer was able to run 4 cycles since with no issues. Advised it was displaying time remaining. Not error code. Found both hot and cold inlet screens clogged causing slow fill. Cleaned screens. Cycle tested. All checks good at this time.
We serviced a
GE DISHWASHER
Model CDT725SSF4SS
Near Frisco, TX 75035
John
Job Details:
04/05/2022
Customer concern DW not draining. Found multiple blockages in drain hose. Was able to cycle enough hot water through machine to clear some of the blockage. Unit now draining very slowly. Needs new drain hose. Also found water line too short to un-install unit and water vavle siezed open. Advised Customer that a plumber will be necessary to resolve issue with vavle before drain line repair can be complete. Customer advised they will make contact once vavle is repaired.; ordrng 1 WD24X10062 (Drain hose)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM3
Near Frisco, TX 75035
John
Job Details:
04/05/2022
Customer concern unit not working properly. Found one of the screws for twist lock on sump assembly backed out. Tried to tighten screw and found that screw hole is stripped on new sump assy. Needs new sump assy.; ordrng 1 WPW10671942 (Pump and motor)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5700VH0
Near Tacoma, WA 98444
Cejay
Job Details:
04/05/2022
Customer concern is that dryer does not advance and does not shut off. Preformed airflow test pass. Continuity at cycling thermostat good. Needs new timer. Requires Auth.; ordrng 1 WP3406725 (timer)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8640BW2
Near Puyallup, WA 98372
Branden W.
Job Details:
04/05/2022
Customer concern is that washer did not spin out load. Just stalled at 13 minutes. Load was small. Cycle tested through service cycle. All components operating properly. Test ran spin cycle empty. No issues. Ran rinse and spin with load of 4 both towels. Unit operating properly at this time. No issues found.
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA 01
Near University Place, WA 98466
Cejay
Job Details:
04/05/2022
Customer concern is that dishwasher is leaking from the corners of front panel. No errors stored.Ran rinse cycle with no leaks. Visual inspection shows no signs of leaks. Ran normal cycle with no leaks. Could not reproduce error at time of service. Possible oversuds condition. Advised customer on switching to high quality detergent.
We serviced a
KENMORE LAUNDRY CENTER
Model 41761732810
Near Federal Way, WA 98023
Cejay
Job Details:
04/05/2022
Customer concern is that washer is making a noise during operation. Found belt shield was loose tightened shielding and removed coins from basket. Cycle tested washer with a load. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022242511
Near University Place, WA 98467
Cejay
Job Details:
04/05/2022
"Customer concern is that washer is leaking from underneath unit. Found washer leaking from transmission also found failed transmission and worn drive pully. Needs new tub seal and transmission, drive pully, belt and washplate. SHS to supply. SHS ships DTC. Requires Auth. ; ordrng 1 W11454372 (GEARCASE) and 1 W10721967 (drive pulley) and 1 W10324647 (seal tub) and 1 W10919191 (washplate) and 1 W11239857 (belt)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Tacoma, WA 98404
Cejay
Job Details:
04/05/2022
Installed previously ordered user interface. Cycle tested unit all checks good.
We serviced a
KENMORE DISHWASHER
Model 665.16829000
Near Mesquite, TX 75150
Patrick
Job Details:
04/05/2022
"Customer concern, keypad inop. Press and pans light always lit dimly. Good fill, good spray, good drain. Console must be replaced. Part listed on backorder. ; ordrng 1 3384781 (Control panel)"
We serviced a
FRIGIDAIRE DISHWASHER
Model GLD2445RFC0
Near Dallas, TX 75206
Chris
Job Details:
04/05/2022
Customer concern is unit loud when washing and dispenser not always opening during cycle. Could not duplicate noise but customer had video of noise. Will need new wash motor and dispenser. ; ordrng 1 5304507354 (dispenser) and 1 154859101 (motor kit w harnes)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE7600AYW
Near Irving, TX 75060
Chris
Job Details:
04/05/2022
Customer concern is unit loud when running. Found bearing on rollers are seized. Will need to replace both support rollers. ; ordrng 2 12001541 (bearing & roller asy)s
We serviced a
GE RANGE
Model JB750SJ6SS
Near Mesquite, TX 75181
Patrick
Job Details:
04/05/2022
Replaced infinite sw. Confirmed failed original. Unit still not heating at lf element. Voltage good. Found element shorted. Must replace element. ; ordrng 1 WB30X24111 (Lf element)
We serviced a
GE RANGE
Model JBP80BF2BB
Near Forney, TX 75126
Patrick
Job Details:
04/05/2022
"Customer concern, bake element destroyed. Confirmed. Must replace bake element. ; ordrng 1 WB44T10011 (Bake element)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EP/A3
Near Dallas, TX 75212
Chris
Job Details:
04/05/2022
Customer concern is unit runs with no heat. Found open heating element. Replaced element assembly. Tested. Unit checks good. Auth required.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50M7450W/A3
Near Tacoma, WA 98404
Branden W.
Job Details:
04/05/2022
Customer concern is that dryer does not heat. Found open heating element causing no heat. Replaced element. Cycle tested. All checks good. Dryer vent crushed and had hole behind dryer. Shortened vent. Auth 161654680; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US/AA 00
Near Puyallup, WA 98375
Cejay
Job Details:
04/05/2022
"Svc control panel part ordered was not the correct part intended. Needs control panel assembly. Requires auth.; ordrng 1 DD82-01594A (SVC ASSY-CONTROL PANEL), states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Frisco, TX 75035
John
Job Details:
04/05/2022
Customer concern DW not cleaning properly. Found lower and mid spray arms severely clogged causing poor wash condition. Needs new mid and lower spray arms.; ordrng 1 W11101428 (Lower spray arm) and 1 WPW10448645 (Mid spray arm)
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Allen, TX 75013
John
Job Details:
04/05/2022
Customer concern dishwasher not finishing cycle. Customer states that DW will randomly cut off and reset itself sometimes 15 mins after start sometimes 1 hour after start. Cycle tested unit. Unit shut off and reset itself after 15 mins of wash cycle. Needs new control board.; ordrng 1 AGM76429503 (Main Control Board)
We serviced a
ESTATE DRYER-ELECTRIC
Model EED4300TQ0
Near Wylie, TX 75098
John
Job Details:
04/05/2022
Installed previously ordered timer. All checks good.
We serviced a
WHIRLPOOL RANGE
Model GW397LXUS06
Near Forney, TX 75126
Patrick
Job Details:
04/05/2022
"Customer concern, lr burner will not turn off. Found valve screws had backed out of valve stem mount. Reassembled, tests good. Must replace gas valve to prevent gas leak. ; ordrng 1 WPW10290838 (Rr gas valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Forney, TX 75126
Patrick
Job Details:
04/05/2022
"Customer concern, poor washability. F4e3 motor not running f7e1 heat lock out. Must replace sump assy. ; ordrng 1 W11025157 (Pump and motor)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWP576KW
Near Richardson, TX 75082
Chris
Job Details:
04/05/2022
"Customer concern unit is not spinning clothes out and is noisy. Found error code for shifter. Actuator arm was broken off and cam was seized preventing wash or spin. Replaced actuator and cam. Tested unit. Checks good. Picked part up locally from reliable. ; used 1 W10721967 (CAM), and 1 W11212745 (Actuator) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTSY2
Near Wylie, TX 75098
Chris
Job Details:
04/05/2022
Customer concern is unit missing clips on top rack and not washing well. Also black insulation falling off inner door panel. Cleaned chopper which will improve wash quality. Will need to replace clips for top rack. ; ordrng 4 WP8268738 (positioner)s and 1 W10084289 (Inner door panel)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AW/A4
Near Steilacoom, WA 98388
Cejay
Job Details:
04/04/2022
Customer concern is that washer lid and soak basket is broken. Found lid broken at both left and right hinge posts leaving lid completely unattached from washer. Needs new lid assembly. Advised customer parts show out of stock and may take time to recive. Requires Auth.; ordrng 1 DC97-18845Q (ASSY LID T.C-MODULE)
We serviced a
JENN-AIR RANGE
Model JGS9900BDS
Near Puyallup, WA 98371
Cejay
Job Details:
04/04/2022
Installed previously ordered spark module and bake ignitor. Cycle tested all burners and bake ignitor. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS5
Near Coppell, TX 75019
John
Job Details:
04/04/2022
Customer concern top rack not washing properly. Found water feed tube had been removed previously and when reinstalled the mounting tabs where broken off causing feed tube to not align with water ballast. Needs new feed tube. AHS to supply out of stock parts.; ordrng 1 WPW10077859 (Feed Tube)
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Frisco, TX 75034
John
Job Details:
04/04/2022
Installed previously ordered UI Board. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW500ASN1WS
Near Plano, TX 75074
John
Job Details:
04/04/2022
"Installed previously ordered Transmission, hub seal, pully and nut, and belt. Cycle tested using NuFi and found 35 Overload/out of balance fault codes stored. Advised Customer about load size and how to properly redistribute load if condition occurs again. All checks good."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW5620HW0
Near McKinney, TX 75071
John
Job Details:
04/04/2022
"Customer concern washing machine leaking detergent from bulk dispenser when drawer closed. Found detergent leaking past O-Ring on docking tube. Cleaned dried soap off of dispenser and docking tube. Still leaking. Needs new Bulk Detergent Tank, Docking Tube and O-Ring. Docking Tube is out of stock at Marcone.; ordrng 1 W11568953 (Bulk Detergent Tank) and 1 W11106544 (Docking Tube) and 1 W11218383 (O-Ring)"
We serviced a
GE DRYER-ELECTRIC
Model DHDSR46EE1WW
Near Frisco, TX 75035
John
Job Details:
04/04/2022
Installed previously ordered bearing. All checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW5620HW0
Near McKinney, TX 75071
John
Job Details:
04/04/2022
"Customer concern washing machine leaking detergent from bulk dispenser when drawer closed. Found detergent leaking past O-Ring on docking tube. Cleaned dried soap off of dispenser and docking tube. Still leaking. Needs new Bulk Detergent Tank, Docking Tube and O-Ring. Docking Tube is out of stock at Marcone.; ordrng 1 W11568953 (Bulk Detergent Tank) and 1 W11106544 (Docking Tube) and 1 W11218383 (O-Ring)"
We serviced a
GE WASHER-TOPLOAD
Model n/a
Near Mesquite, TX 75150
Patrick
Job Details:
04/04/2022
"Customer concern, unit leaking heavily. Confirmed. Found outer tub pouring water immediately upon fill. No model number. Parts not available. This unit is in repairable. ; O-emld tckt"
We serviced a
LG WASHER-FRONTLOAD
Model WM3900HWA
Near Spanaway, WA 98387
Cejay
Job Details:
04/04/2022
Customer concern is that washer is leaking from underneath machine. Cycle tested washer. Found washer to backflow from stand pipe. Advised customer plumber is needed for service.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NB7B
Near Irving, TX 75060
John
Job Details:
04/04/2022
Came to install drain hose. Found copper water supply line with vavle seized open as well as connection leaking at inlet vavle. Found threads cross threaded on inlet vavle. Needs new supply hose and inlet vavle. Advised Customer that a plumber will be necessary before repair can be complete.; ordrng 1 807047901 (Inlet valve)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV210AEW/XAA
Near Richardson, TX 75081
Patrick
Job Details:
04/04/2022
"Customer concern, unit will not operate. Verified. Belt snapped. Replaced belt from truck stock. Good tumble, good heat, air test pass green. Unit checks all good; used 1 6602-001655 (Belt) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5600XW0
Near Sachse, TX 75048
Patrick
Job Details:
04/04/2022
Customer concern drum felt coming off again. States this is the third time failure has occurred. Recommend replacing drum with new. Ahs to supply parts. ; ordrng 1 W10545923 (Drum)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US 02
Near Graham, WA 98338
Cejay
Job Details:
04/04/2022
Installed previously ordered prewash button. Verified functionality of prewash operation. All checks good.
We serviced a
GE DISHWASHER
Model GDF535PSR0SS
Near Tacoma, WA 98444
Cejay
Job Details:
04/04/2022
Installed previously ordered main control board. Main control failed to operate dishwasher functions via newfi devic3. Needs new main board. Advised customer parts show out of stock and may take time to recive. ; ordrng 1 WD21X26941 (CONFIGURED SERVICE MACHINE CONTROL)
We serviced a
LG DRYER-ELECTRIC
Model DLEX3700W
Near Tacoma, WA 98408
Cejay
Job Details:
04/04/2022
Customer concern is that dryer is not heating. Preformed airflow test pass. Apon disassembly found thermistor unplugged and exhaust tube disconnected. Reinstall thermistor connections and exhaust. Preformed Tempeture check on dryer all checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC3
Near McKinney, TX 75070
Patrick
Job Details:
04/04/2022
"Customer concern, unit not draining. Spin set to no spin on arrival. Good drain. Good spin on spin only empty. Checked slider, old style part damaged. Replaced from truck stock. All checks good. ; used 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL RANGE
Model WGE745COFS00
Near Princeton, TX 75407
Patrick
Job Details:
04/04/2022
"Replaced element, tested unit. All checks good."
We serviced a
WHIRLPOOL RANGE
Model WEE730H0DS0
Near Princeton, TX 75407
Patrick
Job Details:
04/04/2022
Replaced rf and lf infinite switches. Tested unit. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Tacoma, WA 98408
Cejay
Job Details:
04/04/2022
Customer concern is that washer lid is broken. Found lid broken at left side hinge post causing lid to not operate correctly. Needs new lid assembly. Requires Auth.; ordrng 1 W11259006 (LID)