We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW4
Near Puyallup, WA 98372
Cameron M.
Job Details:
01/05/2023
"Customer concern is that washer produces squealing noise at beginning of cycle and becomes intermittent. Customer provided video of unit producing issue prior to service inspection. Cycle tested unit via service mode, found no active defect. Inspected moving wash components, no defect found. Cycle tested unit on rinse and spin with customer provided load of towels, no defect found. Cycle tested unit in bulky cycle, no defect found. Unable to reproduce customer concern. Advised customer to monitor and record video and any additional information possible if issue persists. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LW0
Near Frisco, TX 75035
Patrick
Job Details:
01/05/2023
"Customer concern, unit intermittently displays f2e2. Found f8e6, f2e2, f8e3, f2e1, pressure sensor and communication errors. Unit operating normally during testing. Must replace main control to resolve intermittent issue. ; ordrng 1 W11510463 (Control)"
We serviced a
GE DRYER-ELECTRIC
Model GFD45ESSM0WW
Near Wylie, TX 75098
Patrick
Job Details:
01/05/2023
"Customer concern, unit squeeking while in use. Confirmed. Found failed idler pulley. Found blocked home vent. Must replace idler pulley and belt. Customer must have home vent professionally cleaned to prevent future failures. ; ordrng 1 WE03X31620 (Idler pulley) and 1 WE03X29897 (Belt)"
We serviced a
MAYTAG COOKTOP
Model MEC7430WB01
Near Grand Prairie, TX 75050
Jack
Job Details:
01/05/2023
Ash sent wrong cooktop ordered correct cooktop needs to be a black cooktop. ; ordrng 1 W10376591 (Black cooktop)
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ7SS
Near Graham, WA 98338
Cameron M.
Job Details:
01/05/2023
"Customer concern is that washer does not spin clothes out fully. And unit will run full wash cycle when set to drain and spin. Found out of balance errors f26(out of balance ended final spin) and f31(out of balance fall back in final spin). Cycle tested unit via newfi device, no defect found. Found unit required firmware update for correction of software issue. Updated unit. Cycle tested unit in drain and spin cycle while monitoring with newfi device, found cycle selection knob miss aligned, causing unit to not run chosen cycle. Reseated knob repeated test,pass. Unit operating as designed. Advised customer on proper loading practices. Advised customer on using high quality detergent. Collected $95.00 trip fee +tax via card Payment over phone."
We serviced a
LG WASHER-FRONTLOAD
Model WM2233HW
Near Dallas, TX 75211
Jack
Job Details:
01/05/2023
"Customer concern unit is making a loud noise, found bearing has failed causing unit to read off balance. error code (UE) unit needs new basket to correct issue. ; ordrng 1 3045ER1006E (Drum) and 1 3551ER0023F (Door)"
We serviced a
GE WASHER-FRONTLOAD
Model GTW465ASN2WW
Near Dallas, TX 75211
Jack
Job Details:
01/05/2023
"Customer concern is that washer is constantly filling with water. Found inlet valve bad. Replaced inlet. Tested unit, all checks good. ; used 1 WH13X26535 (WATER VALVE) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.13183K802
Near Graham, WA 98338
Cameron M.
Job Details:
01/04/2023
Installed previously ordered sump assembly and spray arms. Cycle tested unit. All checks good. Advised customer on using high quality detergent. Advised customer on proper loading practices. Also advised customer on regular cleaning intervals
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US/AA
Near Edgewood, WA 98372
Cejay
Job Details:
01/04/2023
Customer concern is that dishwasher heavy light was flashing and drain pump stays on. Found standing water in leak tray.found pot lid in between door and door seal causing leak. Removed lid cycle tested dishwasher multiple times no leak. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED8100DW1
Near Gig Harbor, WA 98335
Cejay
Job Details:
01/04/2023
Customer concern is that dryer intermittently makes a noise during operation. Found rear support wheels and shafts failed causing noise during operation. Needs new rear rollers and shafts. Follow up scheduled for 01/10 10-2pm; ordrng 2 WPW10359271 (roller shaft)s and 2 WPW10314173 (support)s
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HC0
Near Mesquite, TX 75149
Patrick
Job Details:
01/04/2023
Replaced door bellows. Tested unit. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Gig Harbor, WA 98332
Cejay
Job Details:
01/04/2023
"Customer concern is that dishwasher is making a noise during operation. Preformed service diagnostic cycle, no stored error codes. Cycle tested dishwasher for 45 minutes could not replicate noise. Advised customer to monitor dishwasher and to document noise if noise happens again."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EWH1
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
01/04/2023
"Customer concern is that dishwasher does not fill. Found F6e4 via service mode. Cycle tested unit 10x, unit filled each time . Found oversuds conditions present from float switch, causing unit to intermittently not fill. Cleaned float switch of suds residue, cycle all checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals. Collected 95.00 trip fee +tax via check payment."
We serviced a
LG WASHER-FRONTLOAD
Model WM4000HBA/01
Near Eatonville, WA 98328
Cejay
Job Details:
01/04/2023
"Installed previously ordered doorlock, main control failed to activate doorlock. Found failed control board causing washer lock not to operate. Needs new main pcb assembly. Follow up scheduled for 01/11 8-12pm; ordrng 1 EBR86771821 (PCB ASSEMBLY,MAIN)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SAW0
Near Spanaway, WA 98387
Cejay
Job Details:
01/04/2023
"Installed previously ordered water valve, dispenser and main control. Cycle tested dishwasher. Found oversuds present. Verified dishwasher is filling with water by cycle testing dishwasher multiple times to rinse out suds. Advised customer on running regular cleaning cycles and using high quality detergent with rinse aid. All checks good."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW5620HW0
Near Balch Springs, TX 75180
Patrick
Job Details:
01/04/2023
"Customer concern, unit displaying error code. F8e1 long fill. Found cold 1 valve not opening. Cold 2 valve good. Must replace inlet valve. ; ordrng 1 W11316256 (Inlet valve)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB965HC0
Near Dallas, TX 75210
Jack
Job Details:
01/04/2023
The customer concern unit is not filling and not spinning. Ran a rinse and spin. Found unit working as designed. Checked error codes and found no errors. Unit is working as designed at this time.
We serviced a
SAMSUNG RANGE
Model NX60A6511SS/AA
Near Richardson, TX 75080
Jack
Job Details:
01/04/2023
"Customer concern unit is leaking gas, found gas leaking from regulator. Unit needs new regulator. ; ordrng 1 DG94-03445A (Pressure regulator)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Orting, WA 98360
Cameron M.
Job Details:
01/04/2023
"Customer concern is that dryer makes squealing noise during operation.preformed airflow test , passed (green).found seized idler pulley, causing unit to make squealing noise during operation. Also found dirty roller shafts, causing rollers to stick and squeal. Needs new Idler pulley. Installed new idler pulley. Cleaned and lubed rollers. Cleaned and calibrated moisture sensors. Cycle tested unit. All checks good ; used 1 279640 (PULLEY,IDLER) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV395ETAPSU/A1
Near Puyallup, WA 98375
Cameron M.
Job Details:
01/04/2023
"Customer concern is that dryer does not heat. Preformed airflow test, failed (red).found open heating element, causing unit to not heat during cycle. Needs new element. Installed new element. Cleaned inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit. All checks good. Advised customer dryer vent duct needs to be cleaned asap, before use continues on dryer to prevent damage. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
KENMORE WASHER-TOPLOAD
Model 41761712510
Near Tacoma, WA 98446
Cameron M.
Job Details:
01/04/2023
"Installed previously ordered motor control, lid lock and drain pump. Cycle tested unit. Unit only activates lid lock and drain pump. No motor movement achieved. Unit needs new main control motor and transmission and wire harness. Requires auth. ; O-emld tckt , states that autho needed"
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSM1WW
Near Dallas, TX 75219
Patrick
Job Details:
01/04/2023
"Customer concern, unit does not spin. Transmission leaking oil. All drive components heavily damaged. Must replace drive system. Advised customer to discontinue use. ; ordrng 1 WH49X27322 (Transmission) and 1 WH49X27323 (Transmission pulley) and 1 WH49X27319 (Motor and pulley) and 1 WH18X27186 (Shifter) and 1 WH05X27185 (Clutch) and 1 WH01X10606 (Spring)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Garland, TX 75043
Patrick
Job Details:
01/04/2023
"Customer concern, unit will not run, beeps constantly. Powered off on arrival. Running normally upon power up. F8e4 leak code. Corrected high loop in drain. All checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8000DW
Near Garland, TX 75042
Patrick
Job Details:
01/04/2023
"Customer concern, no heat, confirmed. Found clogged air vent. Element open. Replaced from truck stock. Tested unit. All checks good. ; used 1 WP3387747 (Element) from stock"
We serviced a
GE LAUNDRY CENTER
Model GUD24ESSM1WW
Near Dallas, TX 75230
Patrick
Job Details:
01/04/2023
"Customer concern, unit will not spin. Found door frame bent not allowing door to fully closed. Corrected. Tested unit. All checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US01
Near Garland, TX 75041
Patrick
Job Details:
01/04/2023
"Costlier concern, no operation. Good 120vac to unit. Found roach infestation causing control board malfunction. Unable to repair unit."
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Garland, TX 75044
Patrick
Job Details:
01/04/2023
"Replaced, main control, motor, drain pump and control fuse. Tested unit. All checks good at this time."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Carrollton, TX 75007
Jack
Job Details:
01/04/2023
"Replaced control board and tested unit, unit checks all good."
We serviced a
ADMIRAL DRYER-ELECTRIC
Model LNC7759A71
Near Carrollton, TX 75007
Jack
Job Details:
01/04/2023
"Replaced blower wheel and clamp tested unit on timed dry also replaced rollers, Unit checks all good."
We serviced a
GE WASHER-TOPLOAD
Model PTW600BSR0WS
Near Plano, TX 75024
Patrick
Job Details:
01/03/2023
"Customer concern, unit will not start cycle. Nufi operated all loads correctly. Per svc bulletin found unit in control lock. Reset control. Tested unit. All checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7600AC/US 01
Near Frisco, TX 75034
Jack
Job Details:
01/03/2023
"Customer concern unit will not pause, tested unit on rinse and spin. Found user interface not working when, selecting pause button. Unit needs new user interface to correct issue, AST will need to provide parts.; ordrng 1 DC97-22947P (ASSY PANEL CONTROL)"
We serviced a
MAYTAG RANGE
Model MGT8775XS00
Near Puyallup, WA 98375
Cameron M.
Job Details:
01/03/2023
"Customer concern is that rear right burner knob does not turn. Found seized value, causing rear right burner to not ignite. Needs new manifold. ; ordrng 1 W10854406 (MANIFOLD)"
We serviced a
LG WASHER-FRONTLOAD
Model WM2655HVA
Near Puyallup, WA 98374
Cameron M.
Job Details:
01/03/2023
"Installed previously ordered door boot, cycle tested unit 3x with customer provided load. All checks good. Collected 335.97 via check payment . Advised customer of continued rodent activity in unit. Advised customer on regular cleaning intervals using affresh. Advised customer on using high quality detergent. Left failed part with customer as it caused a water leak."
We serviced a
KITCHENAID COOKTOP
Model KICU500XSS01
Near Tacoma, WA 98498
Cameron M.
Job Details:
01/03/2023
"Customer concern is that cooktop does not power. Verified power supply voltage to unit, good 240v supplied. Found failed emi board, causing unit to not power, needs new board module. AHS TO SUPPLY. Requires auth ; ordrng 1 W10857230 (MODULE)"
We serviced a
GE DRYER-ELECTRIC
Model DBXR453EA0WW
Near Spanaway, WA 98387
Cejay
Job Details:
01/03/2023
"Installed previously ordered o-ring, dryer drum sleeve, dryer bearing repair kit and trap duct assembly. Cycle test dryer, all checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Fife, WA 98424
Cejay
Job Details:
01/03/2023
"Customer concern is that dishwasher does not start cycle. Pulled error codes via service mode.6-4,6-1,6-6, found debris under float switch causing float switch to be stuck open causing dishwasher not to start cycle. Removed debris. Preformed service diagnostic cycle. Also found signs of oversuds. Cycle tested dishwasher now operational. Advised customer on using high quality detergent with rinse aid. All checks good."
We serviced a
AMANA RANGE
Model AER5830VAW 1
Near Tacoma, WA 98404
Cejay
Job Details:
01/03/2023
"Installed previously ordered infinite switches. Cycle tested all burners, all checks good."
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN1WW
Near Garland, TX 75042
Patrick
Job Details:
01/03/2023
"Customer concern, cracked valve flooded washer disabled control board. Confirmed. Good 120vac to unit. No diag led on board, no operation. Must replace inlet valve and main control. ; ordrng 1 WH22X35597 (Control) and 1 WH13X26534 (Inlet valve)"
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN1WWNBBBBNJN
Near Garland, TX 75041
Patrick
Job Details:
01/03/2023
"Customer concern, no power. Confirmed. Good 120vac to board. No led, no operation, lid stuck closed. Must replace control board. B ; ordrng 1 WH22X35597 (Control)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7200AV/US01
Near Wylie, TX 75098
Patrick
Job Details:
01/03/2023
Replaced inlet valve. Tested unit. All checks good.
We serviced a
GE DISHWASHER
Model GDF630PSMOSS
Near Mesquite, TX 75181
Patrick
Job Details:
01/03/2023
"Replaced ui, no joy, replaced main board, harness, no joy. Replaced ui again. Tested unit, all checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW3
Near Lewisville, TX 75067
Jack
Job Details:
01/03/2023
"Customer concern unit shuts off mid cycle. Found error code for unbalanced load and sudsing. Found suspension rods rods have failed, notifed customer about sudsing issue and how to correct it. Unit needs new suspension rods. ; ordrng 1 W11130356 (Suspension rods set of 4)"
We serviced a
KENMORE DISHWASHER
Model 665.13423K701
Near Coppell, TX 75019
Jack
Job Details:
01/03/2023
"Customer concern unit is leaking water, too toe kick off and found inlet valve leaking. Replaced inlet valve and tested unit found no leaks, unit checks all good. ; used 1 WPW10158389 (VALVE-INLT) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1050REM0
Near Irving, TX 75062
Jack
Job Details:
01/03/2023
"Customer concern unit is not going into normal cycle, tested unit on normal cycle. Found unit needs to bemounted to granite countertop to allow lock to fully engage to allow unit to finish cycle."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3 04
Near Tacoma, WA 98444
Cameron M.
Job Details:
01/03/2023
Customer concern is that dryer does not power on and start cycle. Verified power supply voltage to unit good 240v supplied. Found shorted main board. Causing unit to not power. Needs new main board. Customer declined repair at this time. Collected 95.00 trip fee +tax via card payment over phone
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA422PRHDWR/AA 01
Near Graham, WA 98338
Cameron M.
Job Details:
01/03/2023
"Customer concern is that washer produces out of balance conditions. Cycle tested unit with customer provided load. Found worn suspension rods, causing unit to not balance properly during spin cycle. Needs new suspension rods. Follow up visit scheduled for 1/12 8-12; ordrng 4 DC97-16350C (SUSPENSION RODS)s"
We serviced a
LG DISHWASHER
Model LDT5678SS
Near Puyallup, WA 98375
Cejay
Job Details:
01/03/2023
"Installed previously ordered main control board. Ui powered one for one sec then shut down and would not power back on. Needs new contorl panel assembly. Requires auth.; ordrng 1 AGL75675228 (PANEL ASSEMBLY,CONTROL), states that autho needed"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW1
Near Mesquite, TX 75149
Patrick
Job Details:
01/03/2023
"Customer concern, unit takes multiple cycles to dry. Air test passed green. Found hi limit thermostat unplugged. Reconnected. Tested unit. All checks good."
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN1WW
Near Carrollton, TX 75007
John
Job Details:
12/30/2022
"Customer concern unit not reaching high speen spin, tested unit on drain and spin cycle. Loud noise from drain pump, basket spins to only 550 and then drops back. Stress tested drain pump, pump fails stress test. Found belt severely stretched and fraying, once belt removed found pulley loose and partially stripped. Also found clutch partially stripped, unit needs new belt, pulley, clutch and drain pump. ; ordrng 1 WH23X28418 (Drain pump) and 1 WH02X24417 (nut pulley) and 1 WH01X27538 (Belt) and 1 WH05X24185 (Clutch)"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 41741942
Near Garland, TX 75042
Patrick
Job Details:
12/30/2022
"Customer concern, drain hose leaking. Confirmed. Must replace. Customer ok'd 358.28 estimate. ; ordrng 1 132771400 (Drain hose)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS2
Near Tacoma, WA 98444
Cejay
Job Details:
12/30/2022
Customer concern is that dishwasher is leaking and upper spray arm fell off. Found upper spray arm damaged causing spray arm not to stay in place causing leak. Will need upper spray arm before continuing diagnostics. Needs new upper spray arm. Advised customer not to operate dishwasher to prevent water damage to floor and components. Follow up scheduled for 01/06 8-12pm; ordrng 1 WPW10317197 (ARM-SPRAY)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DW1
Near Spanaway, WA 98387
Cameron M.
Job Details:
12/30/2022
"Customer concern is that washer produces lf error and does not start cycle. Found f8e1 (LF)(LONG FILL) errors stored via service mode. Preformed ohms reading of inlet valve solenoids, out of range. Verified ohms of inlet valves at main board connection, out of range. Verified pressure hose is intact and clear. Needs new inlet valves. Installed new valves. Cycle tested unit. All checks good. Customer retained failed part. Collected payment via debit card. ; used 1 W11165546 (VALVE) from stock"
We serviced a
SAMSUNG RANGE
Model NE59J7630SS/AA
Near Garland, TX 75042
Patrick
Job Details:
12/30/2022
"Replaced front infinite switches. Tested unit, all checks good."
We serviced a
GE RANGE
Model JGBP28SEJ1SS
Near Dallas, TX 75206
Patrick
Job Details:
12/30/2022
"Customer concern, unit not heating. Found open igniter. Replaced from truck stock. Tested unit. All checks good"
We serviced a
GE DISHWASHER
Model GDF620HGJ2WW
Near Tacoma, WA 98445
Cameron M.
Job Details:
12/30/2022
"Customer concern is that dishwasher does not power. Verified power supply voltage to unit, good 120v supply. Verified power supply voltage to user interface board from main control,good 14.09vdc. Needs new user interface. Customer declined repair at this time. Collected 95.00 trip fee +tax debit card."
We serviced a
GE DISHWASHER
Model GDT580SMF6ES
Near Carrollton, TX 75007
John
Job Details:
12/30/2022
"Customer concern dishwasher not heating, found thermal cutoff open reset thermal cutoff. Using Newfi found unit needed firmware update, updated firmware. Ran full test cycle unit fills washes drains and heats. Unit checks all good functioning as designed."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED92HEFC2
Near The Colony, TX 75056
John
Job Details:
12/30/2022
"Customer concern is dryer taking too long to dry. Confirmed dryer heating normally. Ran vent check with unit disconnected from home ventilation passes GREEN.Ran vent check with unit connected to home ventilation, fails RED. Advised Customer that vents will need to be cleaned in order to avoid further heating and drying issues."
We serviced a
SAMSUNG RANGE
Model NE63A6311SS/AA
Near McKinney, TX 75069
John
Job Details:
12/30/2022
Customer concern right rear burner not working. Confirmed burner not working. Found RR burner fails continuity check causing it to not heat. Needs new RR burner.; ordrng 1 DG47-00060A (Burner RR)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5620HW2
Near Irving, TX 75038
Patrick
Job Details:
12/30/2022
"Customer concern, unit intermittently shuts itself off. F6e1 comms error. Found fully clogged, water coming from wall duct. Lack of airflow causing unit to overheat. Customer must have home vent professionally cleaned."
We serviced a
KENMORE RANGE
Model 790.78733402
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
12/30/2022
"Installed previously ordered knob and ignitor. Cycle tested unit 3x, all checks good."
We serviced a
GE WALL OVEN
Model PT9050SF5SS
Near Tacoma, WA 98404
Cejay
Job Details:
12/30/2022
"Customer concern is that oven shows error code F96 and not dose not start, also customer concern is that timer will intermittently shut off after 10 minutes is timer is set for more than 1 hour. Unable to replicate error with timer. Found failed cooling fan causing oven not to operate. Needs new cooling fan and fan sensor. Follow up scheduled for 01/09 1-5pm; ordrng 1 WB26X24020 (RANGE COOLING FAN) and 1 WB27T11463 (BOARD FAN SENSOR)"
We serviced a
GE LAUNDRY CENTER
Model GUD24ESSM1WW
Near Sumner, WA 98390
Cejay
Job Details:
12/30/2022
"Installed previously ordered suspension rods, cycle tested washer with a load, All checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Buckley, WA 98321
Cejay
Job Details:
12/30/2022
"Customer concern is that dishwasher will fill with water but will not wash. Pulled error codes via service mode 4-3, washer motor intermittently fails to activate. Found failed start winding in wash motor. Needs new wash motor. Follow up scheduled for 01/09 8-12pm; ordrng 1 W11025157 (PUMP&MOTOR)"
We serviced a
GE LAUNDRY CENTER
Model GUD24ESSM1WW
Near Sumner, WA 98390
Cameron M.
Job Details:
12/30/2022
Tech was assigned as a helper;
We serviced a
GE WALL OVEN
Model PT7550SF5SS
Near Puyallup, WA 98372
Cameron M.
Job Details:
12/30/2022
"Customer concern is that after self clean cycle top oven stopped heating. Found open broil elemen during visual inspection. Causing unit to heat nut not to prescribed temperature. Preformed temperature checks, failed. Unit does not achieve set temperatures. Needs new broil element. Follow up visit scheduled for 1/11 8-12; ordrng 1 WB44X23640 (ELEMENT BROIL ASM)"
We serviced a
GE DISHWASHER
Model PDT785S9YN2FS
Near Puyallup, WA 98374
Cameron M.
Job Details:
12/30/2022
"Customer concern is that lower rack casters are broken and upper rack broken. Found upper rack indexer and rack clips disengaged causing fold down tines to become dislodged. Remounted top rack components, now functional. Found lower rack indexer and fold down time dislodged. Recounted lower rack components. Now functional. Found broken casters, causing lower rack to drag on tub and door when accessing disk rack. Needs new casters. Follow up visit scheduled for 1/12 1-5; ordrng 4 WD28X27241 (RACK CARRIER AND ROLLER KIT LH)s"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Dallas, TX 75209
Patrick
Job Details:
12/30/2022
"Customer concern, f2e0 error code key pad disconnected. Confirmed. Found upper cooling fan inop causing main board to overheat. Must replace main control and upper cooling fan. ; ordrng 1 W11179310 (Main control) and 1 W11245567 (Blower)"
We serviced a
GE DISHWASHER
Model GDT655SBL3TS
Near McKinney, TX 75071
John
Job Details:
12/30/2022
"Customer concern unit is not powering on, tested main control board. Found 13.5 vdc coming out of board going to user interface, unit needs new user interface. ; ordrng 1 WD21X31902 (Configured UI board)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV431AEP/XAA
Near Mesquite, TX 75181
Patrick
Job Details:
12/30/2022
"Customer concern, unit not heating. Confirmed. Found open heating element. Must replace. ; ordrng 1 DC97-14486A (Element)"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HC2
Near Rockwall, TX 75032
Patrick
Job Details:
12/30/2022
"Customer concern, lf error code. Inlet valve squeeling confirmed. F8e1 error code. Inlet valve not fully opening causing noise and low flow. Most replace. ; ordrng 1 W11316256 (Cold inlet valve)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA50T5300AC/US 01
Near Plano, TX 75075
John
Job Details:
12/29/2022
Installed new suspension rods. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Spanaway, WA 98387
Cejay
Job Details:
12/29/2022
Customer concern is that dishwasher is draining from airgap. Brushed out air gap of debris. Cycle tested dishwasher
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED5500FW0
Near Puyallup, WA 98375
Cejay
Job Details:
12/29/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (yellow) verified 240v to dryer. Found open element causing dryer not to heat. Needs new element. Installed new element. Cycle tested dryer all checks good. Advised customer dryer vents need service.; used 1 WP8544771 (ELEMENT) from stock
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Allen, TX 75002
John
Job Details:
12/29/2022
Customer concern is bottom spray arm is broken. Found S arm adapter cracked and screw head rusted off causing spray arm to tilt forward. Needs new s arm adapter and screw.; ordrng 1 WD12X25864 (S arm adapter) and 2 WD02X10169 (Screw)s
We serviced a
SAMSUNG RANGE
Model NE59M4320SS/AA02
Near Mesquite, TX 75150
Patrick
Job Details:
12/29/2022
Replaced infinite sw. Tested unit. All checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9200SQ00
Near Spanaway, WA 98387
Cameron M.
Job Details:
12/29/2022
"Customer requested pm check of washer passable out of balance conditions. Cycle tested unit, found oversuds condition present. Cycle tested unit with customer provided load of towels. Found no mechanical issues at this time. Advised customer on regular cleaning intervals for optimal performance .advised customer on using high quality detergent for best wash results."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA50R5400AV/US03
Near Rowlett, TX 75089
Patrick
Job Details:
12/29/2022
Customer concern 4c error code during clean washer cycle. Found hot valve turned off. Turned on. Tested unit. All checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA 00
Near McKinney, TX 75070
John
Job Details:
12/29/2022
Customer concern is DW leaking. Found sump assy seal dry rotted and leaking through bottom of unit. Also found broken door hinge causing door to not close straight. Needs new hinge and sump assy.; ordrng 1 DD82-01659A (Right door hinge) and 1 DD82-01353A (Sump assy.)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW0
Near South Hill, WA 98374
Cejay
Job Details:
12/29/2022
"Customer concern is that while cooking pie land3d on inside of door breaking inner glass and causing door to become uneven. Needs new left and right door hinges, inner door panel and glass. Requires Auth. ; ordrng 1 W11399628 (GLASS-DOOR) and 1 WPW10299225 (HINGE-DOOR) and 1 WPW10299227 (HINGE-DOOR) and 1 WP9761344 (LINER-DOOR)"
We serviced a
WHIRLPOOL RANGE
Model GR563LXSS2
Near DuPont, WA 98327
Cameron M.
Job Details:
12/29/2022
"Customer concern is that oven does not heat. Cycle tested unit, verified concern of oven does not heat. Tested voltage to unit, good 240v supplied. Tested continuity of tco,good. Tested continuity of element, good. Verified power supply voltage to main control, good. Verified continuity of wire harness, good. Found stuck DLB relay, Causing unit to not heat. Needs new main board .Follow up visit scheduled for 1/11 1-5; ordrng 1 WPW10116718 (CNTRL-ELEC)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7230HW0
Near Tacoma, WA 98404
Cejay
Job Details:
12/29/2022
"Customer concern is that washer agitator broke. Manual activation of heavy agitation and high speed spin good. Door lock fails intermittently to lock or unlock,Needs new agitator and door lock. Follow up scheduled for 01/06 10-2pm; ordrng 1 W11550891 (AGITATOR) and 1 W11394572 (LATCH)"
We serviced a
GE RANGE
Model JGBS66DEK3BB
Near Dallas, TX 75220
Patrick
Job Details:
12/29/2022
"Customer concern, oven will not heat. Set bake at 350, good ignition within 30s. Unable to replicate failure."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW1
Near Dallas, TX 75220
Patrick
Job Details:
12/29/2022
Replaced drain pump and control. Calibrated. Tested unit all checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near DuPont, WA 98327
Cameron M.
Job Details:
12/29/2022
"Customer concern is that dishwasher produces noise during drain portion of cycle. Cycle tested unit via service mode, found no active errors stored. Found no mechanical defects. Cycle tested unit 3x via normal Cycle. Found no mechanical issues at this time. Unit operating as designed."
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US
Near Dallas, TX 75208
Patrick
Job Details:
12/29/2022
"Customer concern, inlet valve stuck open. Replaced from truck stock. Tested unit. All checks good; used 1 DD81-02265a (Inlet valve) from stock"
We serviced a
GE DISHWASHER
Model GDF530PGM0BB
Near Orting, WA 98360
Cameron M.
Job Details:
12/29/2022
"Customer concern is that dishwasher does not fill. Cycle tested unit, found unit not filling. Tested voltage to inlet good 13.3 vdc verified ohms of inlet, good 33.1 ohms.removed water line found stuck water supply valve, causing unit to not fill. Advised customer plumber needed to fix valve issue."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW0
Near Mesquite, TX 75150
Patrick
Job Details:
12/29/2022
"Customer concern, unit is noisy. No error codes. Found agitator bolt loose. Applied loctite and reassembled. Tested unit. All checks good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near McKinney, TX 75071
John
Job Details:
12/29/2022
Customer concern is dryer making squeeling sound. Confirmed sound. Found idler pulley worn and difficult to turn by hand casuing it to make noise while unit is running. Replaced idler pulley from truck stock. All checks good.; used 1 W10837240 (BRACKET) from stock
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A304
Near Mesquite, TX 75150
Patrick
Job Details:
12/29/2022
"Customer concern, unit not heating. Found open element. Replaced from truck stock. ; used 1 DC97-14486A (Element) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Mesquite, TX 75181
Patrick
Job Details:
12/29/2022
"Customer concern, unit not heating, confirmed. Found open element. Replaced from truck stock. Tested unit. All checks good. ; used 1 279838 (Element) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Plano, TX 75023
John
Job Details:
12/29/2022
Customer concern is DW door falls when opened. Found springs on both hinges to be broken casuing door to fall. Needs new hinges.; ordrng 1 W11573703 (Left Hinge) and 1 W11573702 (Right Hinge)
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SSM1WW
Near Wylie, TX 75098
John
Job Details:
12/29/2022
Customer concern washer won't start and door is locked. Voltage check to drain pump fails. 3.5 vac and drain motor gets very hot causing unit to not drain. Needs new drain pump and control board; ordrng 1 WH12X27293 (Control board) and 1 WH23X25518 (pump)
We serviced a
SAMSUNG RANGE
Model FE710DR/XAA 01
Near Puyallup, WA 98375
Cameron M.
Job Details:
12/29/2022
"Customer concern is that oven produces burning electrical smell and fan noise. Surface burners burners run to hot. Cycle tested surface burners found failed contacts in infinite switches at lower temp settings, causing burners to not cycle as designed. Also found seized bearings in convection fan motors (upper and lower) causing noise during bake cycle. Needs new infinite switches and convection fan motors. Requires auth ; ordrng 1 DG44-01003A (REGULATOR ENERGY) and 2 DG44-01001A (REGULATOR ENERGY)s and 1 DG44-01002A (REGULATOR ENERGY) and 1 DG31-00005A (CONVECTION FAN MOTOR LOWER) and 1 DG31-00007C (CONVECTION FAN MOTOR UPPER)"
We serviced a
LG WASHER-FRONTLOAD
Model WM4000HBA/01
Near Eatonville, WA 98328
Cejay
Job Details:
12/29/2022
Customer concern is that washer would not start cycle but now will not unlock door. Door lock fails to activate. Needs new door lock. Follow up scheduled for 01/04 8-12pm; ordrng 1 EBF61315802 (DOOR LOCK)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Sachse, TX 75048
John
Job Details:
12/29/2022
"Customer concern unit is leaking water, checked inlet valves and checked inlet hose found no leaks. Tipped unit back and checked under unit found no signs of water leaking from unit. Tested unit on rinse and spin twice and found no leaks, tested drain and found unit draining fine. Machine functioning as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SAW0
Near Spanaway, WA 98387
Cejay
Job Details:
12/29/2022
"Customer concern is that dishwasher is not filling with water again and dispenserdoor not closing. Found control board missing neutral to water valve. Continuity to wire harness good. Faulty control board. Needs new control board, water valve and dispenser. Follow up scheduled for 01/04 8-12pm; ordrng 1 W11175771 (valve-inlt) and 1 W10589069 (cntrl-elec)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6200EW/A3 02
Near Plano, TX 75075
John
Job Details:
12/28/2022
Customer concern is white knob in back of drum broken and catching on clothes. Found steam inlet valve on rear bulkhead to be partially melted and cracked. Needs new steam kit.; ordrng 1 DC97-16919A (Steam kit)
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Balch Springs, TX 75180
Patrick
Job Details:
12/28/2022
"Customer concern, bake not functioning. Confirmed. Bake element open. Must replace element. ; ordrng 1 W10779716 (Bake element)"
We serviced a
GE DISHWASHER
Model GDT655SSJ5SS
Near Allen, TX 75002
John
Job Details:
12/28/2022
"Customer concern is DW sometimes doesn't drain all the way. Using NuFi devise, ran all tests available. Unit drains properly every time. Stressed tested drain pump. No issues found. Machine functioning as designed."
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.68102310
Near Tacoma, WA 98445
Cejay
Job Details:
12/28/2022
"Apon arrival dryer was disconnected from utilities partially disassembled, with minor damage to bulkhead in shipping. Repaired bulkhead and installed. Unable to cycle test unit as it was not hooked up to utilities."