We serviced a
SAMSUNG RANGE
Model NE59M4320SS/AA03
Near Dallas, TX 75212
Patrick
Job Details: 12/21/2022
Replaced switches. Tested unit. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW2
Near Dallas, TX 75211
Patrick
Job Details: 12/21/2022
"Customer concern, clothes are wet after cycle. F9e1 long drain f8e6 water hazard. Found partially torn wire to drain pump. Repaired. Tested unit, all checks good"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Dallas, TX 75211
Patrick
Job Details: 12/21/2022
Replaced timer. Tested unit. All checks good.
We serviced a
GE RANGE
Model JB645DK4WW
Near Tacoma, WA 98406
Cejay
Job Details: 12/20/2022
"Customer concern is that previously installed element is not aligned properly with glass. Reclocked element, verified position with customer all checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Dallas, TX 75248
Patrick
Job Details: 12/20/2022
"Replaced inlet valve, tested unit. All checks good."
We serviced a
KENMORE DISHWASHER
Model 665.13542N410
Near Tacoma, WA 98406
Cejay
Job Details: 12/20/2022
Installed previously ordered pump and motor assembly. Cycle tested dishwasher all checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB710LCS0
Near Tacoma, WA 98408
Cameron M.
Job Details: 12/20/2022
Installed previously ordered wheel &bracket assemblies. Cycle tested unit. All checks good
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS9
Near Buckley, WA 98321
Cejay
Job Details: 12/20/2022
"Installed previously ordered pump and motor assembly.Cycle tested unit, oversuds condition advised customer on using high quality detergent with rinse aid and running regular cleaning cycles. all checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5000DW2
Near McKinney, TX 75070
Patrick
Job Details: 12/20/2022
"Customer concern, unit making squeeking noise during use. Found seized rear roller. Replaced from truck stock. Tested unit. Failed air test, customer to have vent professionally cleaned. All checks good. ; used 1 WPW10314173 (Roller) from stock"
We serviced a
KITCHENAID RANGE
Model KESS907SSS02
Near Richardson, TX 75081
Patrick
Job Details: 12/20/2022
"Customer concern, glass cracked. Confirmed. Must replace glass top; ordrng 1 W10297306 (Glass top black)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US 03
Near Bonney Lake, WA 98391
Cejay
Job Details: 12/20/2022
"Customer concern is that washer is still making a noise during operation. Found loose counterweight bolt causing noise during operation. Secured all counterweight bolts. Cycle tested washer with a load, noise eliminated all checks good."
We serviced a
GE DISHWASHER
Model GSD2100V65WW
Near Tacoma, WA 98467
Cameron M.
Job Details: 12/20/2022
Customer concern is that dishwasher does not drain. Found melted and leaking actuator. Causing unit to leak heavily during operation and resulting in unit not draining. Found heavy leak damage to sub flooring under unit due to component failure. Advised customer due to damaged sub flooring unit will need to be made accessible prior to repair service to prevent further damage to surrounding floors and cabinets. Follow up visit scheduled for 12/29 1-5; ordrng 1 WD26X10051 (MOTOR & PUMP ASSEMBLY)
We serviced a
KENMORE DISHWASHER
Model 66513153K701
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 12/20/2022
"Installed previously ordered door link kit, cycle tested unit 3x. All checks good"
We serviced a
LG WASHER-FRONTLOAD
Model WM3700HWA
Near Dallas, TX 75206
Patrick
Job Details: 12/20/2022
"Customer concern, unit goes off balance during spin. Levelled unit. Ran rinse and spin with 5 bath towels. All checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PCAS0
Near University Place, WA 98466
Cameron M.
Job Details: 12/20/2022
"Customer concern is that washer leaks a little water during operation. Cycle tested unit 5x found film under float switch, causing slow drip through housing. Cleaned float switch. Cycle tested unit all checks good. Advised customer on regular cleaning intervals. Also advised customer on using high quality detergent."
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.87729700
Near Tacoma, WA 98445
Cameron M.
Job Details: 12/20/2022
"Installed previously ordered main control, cycle tested unit 3x. All checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50K8600AW/A2
Near Tacoma, WA 98446
Cejay
Job Details: 12/20/2022
Installed previously ordered drain pump motor. Cycle tested washer all checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8300SW1
Near Spanaway, WA 98387
Cejay
Job Details: 12/20/2022
"Customer concern is that dryer powers on but dose not heat. Verified 240v to dryer, preformed airflow test failed (red) Preformed second airflow test with vent hose disconnected passed. Visually verified operation of element good. Preformed Temperature checks good. Ran aircycle to verify no heat during air Cycle good. Advised customer airflow test still failed. Dryer vent need service before resuming operation of dryer. Customer signed airflow acknowledgement."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11084182402
Near Dallas, TX 75209
Patrick
Job Details: 12/16/2022
Replaced motor. Tested unit all checks good.
We serviced a
SAMSUNG RANGE
Model NX60A6511SS/AA
Near Irving, TX 75061
Patrick
Job Details: 12/16/2022
"Customer concern, unit has no display. Verified. Found roach infestation caused control failure."
We serviced a
LG DRYER-ELECTRIC
Model DLE3500W
Near Puyallup, WA 98374
Cejay
Job Details: 12/16/2022
Customer concern is that dryer will show Te1 error thermistor ohms in range. Harness shows good continuity. Needs new main pcb. Advised customer parts show out of stock and may take time to recive.; ordrng 1 EBR85130511 (MAIN PCB)
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ9WW
Near Dallas, TX 75223
Patrick
Job Details: 12/16/2022
"Customer concern, unit not draining. Found lid lock error code. Lid lock failed diag tests. Found lock broken. Replaced from truck stock. Tested unit, all checks good ; used 1 WH08X32697 (Lid lock) from stock"
We serviced a
KITCHENAID RANGE
Model KERS807SBL00
Near Auburn, WA 98001
Cameron M.
Job Details: 12/16/2022
Installed previously ordered broil element and right front surface burner. Cycle tested unit 3x. All checks good customer declined to retain old parts. Collected payment via check payment.
We serviced a
GE DISHWASHER
Model GDT645SYN3FS
Near Puyallup, WA 98372
Cameron M.
Job Details: 12/16/2022
"Customer concern is that dishwasher produces h20 errors, not starting cycle. Cycle tested unit, found no defect. Tested unit via newfi device, found firmware update for ui required. Updated unit. Cycle tested unit,found pressure switch improperly reading water level. Found Debris build up in pressure switch, causing unit to improperly read water level. Cleared debris. Cycle tested, all checks good. Advised customer on using high quality detergent. Collected 95.00 trip fee +tax via debit card Payment."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6300AW/US
Near Tacoma, WA 98418
Cejay
Job Details: 12/16/2022
Customer concern is that washer is not during on. Customer signed damage waiver. Found shipping bolts still installed on machine. Found no damage from shipping bolts. No voltage supplied from main pcb causing sub pcb not to operate. Needs new main pcb customer declined repair at time of service. Left unit out for customer.
We serviced a
FRIGIDAIRE DISHWASHER
Model FPID2498SF0A
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 12/16/2022
"Customer concern is that dishwasher runs motor while empty, unit produces i30 error. Cycle tested unit, verified good function of inlet and wash pump. Found unit failed to adequately drain. Also found minor oversuds conditions present. Checked airgap for debris, none. Found restriction in drain hose before airgap. Cleared debris. Cycle tested unit 3x. All checks good. Advised customer on proper loading practices. Advised customer on using high quality detergent. Collected payment via debit card"
We serviced a
SAMSUNG RANGE
Model NE59M4310SS/AA 02
Near Tacoma, WA 98404
Cejay
Job Details: 12/16/2022
Customer concern is that oven is not heating. Customer removed bake element. Found open bake element causing oven not to heat properly.needs new element. Advised customer parts show out of stock and may take time to recive.; ordrng 1 DG47-00038B (HEATER SHEATH-BOTTOM)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Garland, TX 75043
Patrick
Job Details: 12/16/2022
"Customer concern, unit not draining. Confirmed. Found drain pump impeller detached. Must replace drain pump. Removed excess water. ; ordrng 1 W11497943 (Drain pump)"
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Puyallup, WA 98375
Cameron M.
Job Details: 12/16/2022
"Customer concern is that dishwasher does not start cycle. Cycle tested unit, found unit in showroom mode . Disabled showroom mode. Attempted cycle test again, found no comment activation unit not seeing door position. Cycled power at breaker. Tested again found unit seeing door position but activation of drain pump with test of single components individually. Found main control being, cause of operation defects, resulting in unit not running cycle properly. Needs new main board. Follow up visit scheduled for 12/27 8-12; ordrng 1 WD21X24900C (Main control)"
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN2WW
Near Tacoma, WA 98404
Cejay
Job Details: 12/16/2022
"Customer concern is that washer is not locking. F23 lid lock error. Via newfi lid lock test failed consecutively. Found lid lock broken causing failure, Needs new lid lock. Follow up scheduled for 12/27 8-12pm; ordrng 1 WH08X32657 (LID LOCK AND HARNESS)"
We serviced a
WHIRLPOOL DISHWASHER
Model GU1200XTKQ0
Near Puyallup, WA 98372
Cejay
Job Details: 12/16/2022
Installed previously ordered door seal. Cycle tested dishwasher all checks good.
We serviced a
GE DISHWASHER
Model GDT655SBL3TS
Near McKinney, TX 75071
John
Job Details: 12/16/2022
Customer concern is DW not powering on. Tested power to UI tests good 13.5 DC. Once UI cable was reseated unit powered on. Using NuFi device found that unit needed firmware update. Updated firmware. Fan full test cycle. All checks good. Unit now functioning as designed.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE52A5500C/A3
Near Dallas, TX 75287
John
Job Details: 12/16/2022
"Customer concern is dryer has build up of lint inside dryer on felt seal. Disassembled unit and cleaned felt seal. Ran vent check, fails red. Advised Customer that vents will need to be cleaned in order to avoid any heating issues and lint build up. All other checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW0
Near Spanaway, WA 98387
Cameron M.
Job Details: 12/16/2022
"Customer concern is that washer intermittently does not powering , start cycle, makes grinding noise during start of cycle. Cycle tested unit, verified concern of grinding noise during beginning of cycle. Found loose belt pulley, causing grinding noise during operation. Also found failed and damaged shifter, causing unit to make noise during operation and not shift operations. Needs new shifter and pulley. Installed new shifter and pulley. Cycle tested unit 2x, on second test unit rotated basket approximately 5-10 revolutions then sounded tone to alert to complete cycle. Tested capacitor, good. Preformed calibration cycle. Tested unit 3x no issue present. Advised customer to monitor and call if issue persists. Collected payment via debit card ; used 1 W10721967 (CAM) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SAW0
Near Spanaway, WA 98387
Cejay
Job Details: 12/15/2022
"Installed previously ordered main control board. Cycle tested dishwasher, excessive soap in tub. Advised customer on using high quality detergent with rinse aid and running regular cleaning cycles. All checks good."
We serviced a
SAMSUNG RANGE
Model NE59J7630SS/AA
Near Garland, TX 75042
Patrick
Job Details: 12/15/2022
"Customer concern, top burners heating erratically. Cooktop on indicator always lit. Found damaged infinite switches. Must replace. Infinite switches. ; ordrng 2 DG44-01009A (Rear infinite switch)s and 1 DG44-01007A (Infinite sw rf) and 1 DG44-01006A (Infinite sw lf)"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Garland, TX 75040
Patrick
Job Details: 12/15/2022
"Customer concern, unit no longer bakes. Found open element. Good 240vac to element. Must replace element. Customer ok'd estimate of $264.64. ; ordrng 1 W10779716 (Bake element)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Dallas, TX 75238
Patrick
Job Details: 12/15/2022
"Customer concern, unit will not power on. Confirmed. Found melted terminal block and harness. Must replace. Customer to provide replacement 3 prong power cord. ; ordrng 1 W10704067 (Harness)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DC4
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 12/15/2022
"Customer concern is that dryer does not dry clothes on normal Cycle, but drys clothes on rapid dry. Preformed airflow test, failed (yellow). Preformed temperature checks on all cycles, in range. Cleaned and calibrated moisture sensors. Advised customer on proper loading practices. Advised customer dryer vent duct needs to be cleaned."
We serviced a
KENMORE DISHWASHER
Model 66513293K115
Near Sumner, WA 98390
Cameron M.
Job Details: 12/15/2022
"Customer concern is that dishwasher bottom rack wheels broken. Found broken adjusters on bottom rack, causing rack to be difficult to move. Needs new wheels. Installed new dish rack wheels, cycle tested unit. All checks good"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW1
Near Dallas, TX 75220
Patrick
Job Details: 12/15/2022
"Customer concern, unit not starting. Confirmed. Drain pump shorted, 2ohm. control board failed. Good 120vac to control, 34vac to drain pump. Must replace both. ; ordrng 1 W11543994 (Main control) and 1 W11399437 (Drain pump)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AV/A2 11
Near Dallas, TX 75208
Patrick
Job Details: 12/15/2022
"Customer concern, unit leaking from front. Found torn door boot. Must replace. ; ordrng 1 DC97-16140N (Door boot)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED7230HW2
Near Forney, TX 75126
Patrick
Job Details: 12/15/2022
"Customer concern, unit takes several cycles to dry. Found clogged home vent. Unit operating normally. Customer must have home vent professionally cleaned to prevent further issues."
We serviced a
AMANA DRYER-ELECTRIC
Model NED4500VQ2
Near Tacoma, WA 98408
Cejay
Job Details: 12/15/2022
"Installed previously ordered timer, cycle tested dryer all checks good."
We serviced a
SAMSUNG RANGE
Model NE594R0ABSR/AA
Near Tacoma, WA 98418
Cejay
Job Details: 12/15/2022
"Customer concern is that cook top on light is always lite. And touch pad some buttons do not work and display partial litghs up.found failed LF infinite switch causing cooktop on light to remain on. Found failed door switch causing door to intermittently seen as open by main pcb. Needs new infinite switch, main pcb and door switch. Advised customer parts show discontinued and may take time to recive. Requires Auth.; ordrng 1 DG44-01009A (REGULATOR ENERGY) and 1 DE92-03045F (Main PCB)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW0
Near Tacoma, WA 98405
Cejay
Job Details: 12/15/2022
"Installed previously ordered hub and washeplate, preformed calibration cycle. All checks good."
We serviced a
GE RANGE
Model JS645SL1SS
Near Allen, TX 75002
John
Job Details: 12/15/2022
Installed new door glass. Showed customer. All checks good.
We serviced a
GE DRYER-ELECTRIC
Model GTD84ECPN1DG
Near Buckley, WA 98321
Cameron M.
Job Details: 12/15/2022
Installed previously ordered drum glides. Cycle tested unit. All checks good
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB710LCS0
Near Tacoma, WA 98408
Cejay
Job Details: 12/15/2022
"Customer concern is that dishwasher has poor wash performance. Incoming water temperature is 114. Advised customer 120? minimum temp Incoming to unit. Lower rack is missing two wheels, verified functionality of dishwasher settings. Advised customer on minimum water temp, and using high quality detergent with rinse aid. Needs two rack wheels assemblies. AHS to supply. Requires Auth.; ordrng 2 5300809640 (WHEEL & BRACKET ASS)s"
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Plano, TX 75025
John
Job Details: 12/15/2022
Installed new suspension rods. Ran test cycle with load of towels. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV40J3000EW/A2 02
Near Lewisville, TX 75067
John
Job Details: 12/15/2022
Installed new idler pulley. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model n/a
Near Carrollton, TX 75007
John
Job Details: 12/15/2022
"Customer concern unit will not start, found unit will only fill and not advancing through cycle. Had to hit top of console to get unit to advance through cycle. Unit needs timer replace. ; ordrng 1 WP8577787 (timer)"
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Plano, TX 75074
John
Job Details: 12/15/2022
"Customer concern is when washer is plugged in it makes a humming noise and won't start. Plugged unit in and drain pump began to run. Connected NuFi devise and drain pump stopped. Ran all tests, passed. Cycled power to unit and ran rinse spin, passes. Unit functioning as designed."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW70HEBW1
Near Wylie, TX 75098
John
Job Details: 12/15/2022
Customer concern is washer filling with water while not in use. Confirmed unit filling when turned off. Found inlet valve stuck open causing unit to fill. Replaced inlet valve. All checks good.
We serviced a
ROPER RANGE
Model FES330KQ
Near Tacoma, WA 98408
Cejay
Job Details: 12/15/2022
"Customer concern is that 3 burners are not working and oven is not maintaining temps.RF burn not working due to switch not mounted fully on back console, continuity good for all burners, visually inspected burner recepticals, found failed oven control and LF infinite switch. Needs new oven control board, LF infinite switch, temp sensor and screw. Advised customer parts show discontinued and may take time to recive. AHS to supply. Requires Auth.; ordrng 1 WP3148953 (SWITCH-INF 8') and 1 3196968 (Oven control board and switch.) and 1 WPW10181986 (sensor) and 1 WP3400882 (SCREW)"
We serviced a
GE DISHWASHER
Model GSD4920Z02BB
Near Puyallup, WA 98375
Cejay
Job Details: 12/15/2022
"Installed previously ordered left and right corner baffels and door seal. Cycle tested dishwasher, still has excessive suds in tub. Advised customer on running cleaning cycle, all checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC5
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 12/15/2022
"Customer concern is that washer trips breaker.Cycle tested unit, was unable to duplicate customer concern of unit tripping breaker. Found large volumes of grease sling from gearcase. Also found evidence of failing tub seal, causing water to leak down center shaft into gearcase and clutch assembly. Needs new gearcase, washplate fastener and slider kit follow up visit scheduled for 12/22 1-5; ordrng 1 W11393685 (GEARCASE) and 1 W10752187 (WASHPLATE BOLT) and 1 W10734521 (SLIDER)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45H7000AW/A2 02
Near Orting, WA 98360
Cameron M.
Job Details: 12/15/2022
"Installed previously ordered suspension rods, cycle tested unit 3x with load. All checks good."
We serviced a
KENMORE LAUNDRY CENTER
Model 41761712510
Near Tacoma, WA 98446
Cameron M.
Job Details: 12/15/2022
"Customer concern is that washer does not drain and spin. Cycle tested unit, found lid lock intermittently unable to lock lid. Also found main board, not sending single to drain pump, causing unit to not drain and spin. Found dead spot in drain pump motor causing pump to not cycle and drain. Needs new main board, lid lock and drain pump. AHS TO SUPPLY ; ordrng 1 808653801 (Main control) and 1 137353302 (Lock) and 1 5304524452 (PUMP DRAIN)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.877297
Near Tacoma, WA 98445
Cameron M.
Job Details: 12/15/2022
"Customer service is that dryer produces f01 error and is not running cycle. Found failed main board, causing unit to not start cycle. Needs new main board. Follow up visit scheduled for 12/20 8-12; ordrng 1 WPW10141671 (Main control)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8500DC4
Near Dallas, TX 75230
John
Job Details: 12/15/2022
Customer concern is dryer not heating. Confirmed no heat. Found open heating element causing no heat condition. Replaced element from truck stock. All checks good.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45T3400P/A3
Near Forney, TX 75126
Patrick
Job Details: 12/15/2022
"Customer concern, unit will not power on. Confirmed. Found no power to unit. Found breaker tripped. Reset breaker, tested unit. Checks good. Failure coincided with thunderstorm. Unit passed air test green."
We serviced a
LG RANGE
Model LRE302300ST/00
Near Dallas, TX 75217
Patrick
Job Details: 12/13/2022
"Customer concern, unit not heating, f9 error code. Confirmed. Found 120vac to element, element checks good. Must replace main control. ; ordrng 1 EBR74164802 (Relay board)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US03
Near Forney, TX 75126
Patrick
Job Details: 12/13/2022
Replaced clutch and control board. Tested unit with load of towels. All checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM2501HWA
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 12/13/2022
"Customer concern is that washer does not power and start cycle. Found Verified power supply voltage, good 120v. Tested voltage in and out of noise filter, good 120v. Verified power supply to main board. But found faulty main board causing unit to not power. Needs new main board. Advised customer main board NLA. Reman option available Advised customer of one year warranty. Customer declined repair at this time. Collected 95.00 trip fee +tax"
We serviced a
SAMSUNG RANGE
Model NX60T8111SS/AA
Near Lake Tapps, WA 98391
Cejay
Job Details: 12/13/2022
"Installed previously ordered bake ignitor, verified proper voltage supply to unit. Cycle tested range at multiple temps, temperature well with in range. All checks good."
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS9
Near Buckley, WA 98321
Cejay
Job Details: 12/13/2022
"Customer concern is that dishwasher was leaking and not it dose not start. Found signs of over suds in tub. Pulled error codes via service mode. 4-3, 5-1,6-4,6-1,Found seized wash motor causing dishwasher not to start. Unable to diagnose leak possibly oversuds condition. Needs new pump and motor assembly. Follow up scheduled for 12/20 10-2pm.; ordrng 1 WPW10780877 (PUMP&MOTOR)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED49STBW1
Near Mesquite, TX 75149
Patrick
Job Details: 12/13/2022
"Customer concern, no heat. Confirmed. Found open hi limit. Replaced from truck stock. Tested unit all checks good. Found clogged home vent. Customer must clear vent to prevent repeat failure. ; used 1 W10900067 (Thermal cut out) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Dallas, TX 75248
John
Job Details: 12/13/2022
Customer concern is DW leaking from underneath. Found connection to fill valve leaking and pipe dope on fitting. Making it unable to be tightened or loosened with out breaking seal. Needs new inlet valve.; ordrng 1 W11175771 (valve-inlt)
We serviced a
GE DRYER-ELECTRIC
Model DHDSR46EG1WW
Near Buckley, WA 98321
Cejay
Job Details: 12/13/2022
"Installed previously ordered timer, cycle tested unit all checks good."
We serviced a
KITCHENAID WALL OVEN
Model KEMS378SSS04
Near Gig Harbor, WA 98332
Cameron M.
Job Details: 12/13/2022
"Customer concern is that oven does not heat to prescribed temperature, food cooks unevenly. Verified power and function of cooling fan and convection fan, good function. Checked for stored error codes via service mode, none for either appliance. Preformed temperature check ovlower oven, fail. Control reads cavity temperature at 350 when in bake cycle, temperature probe reads low at 220 . Attempted service mode diagnostic, failed control not responsive to diagnostic. commands. Needs new main board . Advised customer part shows out of stock. May take time to get parts. Customer declined repair at this time. Collected 95.00 trip fee +tax via card Payment."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AW/A2 11
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 12/13/2022
"Customer concern is that washer drain pump strainer stuck. After further follow-up questions customer advised unit produce not draining error, prompting attempted strainer removal. Found debris in drain pump, causing unit to produce no drain error. Cleared debris, cycle tested unit. All checks good. Advised customer on proper loading practices. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals."
We serviced a
GE DISHWASHER
Model GDF520PGJ5BB
Near Spanaway, WA 98387
Cameron M.
Job Details: 12/13/2022
"Installed previously ordered user interface. Cycle tested unit 3x, found leak active from fill funnel. Also found damaged sweeper seal, causing leak during wash cycle. Needs new fill funnel kit and sweeper seal. Customer declined to retain old user board Follow up visit scheduled for 12/22 8-12.; ordrng 1 WD08X21894 (SEAL) and 1 WD49X23818 (FUNNEL SERVICE KIT)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54M8750AW/A4
Near Buckley, WA 98321
Cejay
Job Details: 12/13/2022
"Installed previously ordered suspension rods, verified washer is level, cycle tested washer with a load, All checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV40J3000EW/A2 02
Near Lewisville, TX 75067
John
Job Details: 12/13/2022
Customer concern is dryer making rattling noise like rattling. Found idler pulley worn and rattling. Needs new idler pulley.; ordrng 1 DC93-00634A (Idler pulley)
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near McKinney, TX 75071
John
Job Details: 12/13/2022
Customer concern is DW not draining fast enough and leaking onto counter top through air gap. Found air gap hose to disposal clogged. Attempted to unclog hose. No love. Advised customer that a plumber will be needed to fix air gap issue.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WTW5105HW0
Near Sachse, TX 75048
John
Job Details: 12/13/2022
"Customer concern is washer making helicopter type noise. Found bolt on pulley loose causing only part of pulley to engage with splutch. Replaced splutch kit and pulley from truck stock. All checks good.; used 1 W10721967 (CAM), and 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Puyallup, WA 98375
Cejay
Job Details: 12/13/2022
"Installed previously ordered lower spray arm, cycle tested dishwasher all checks good."
We serviced a
GE WALL OVEN
Model JK3800SH3SS
Near Dallas, TX 75287
John
Job Details: 12/13/2022
Installed new thermal sensor. Found unit still over heating. Needs new machine control board.; ordrng 1 WB27X25718 (machine control boar)
We serviced a
KITCHENAID DISHWASHER
Model KUDE20IXSS4
Near Garland, TX 75043
Patrick
Job Details: 12/13/2022
"Customer concern, unit frozen at end of cycle. Part removed on arrival. Reapplied power, canceled cycle, ran svc diagnostics. F8e1 slow drain f6e6 cool water f5e2 door not opened between cycles. Svc cycle complete, unit checks good at this time."
We serviced a
GE LAUNDRY CENTER
Model GUD24ESSM1WW
Near Sumner, WA 98390
Cejay
Job Details: 12/13/2022
Customer concern is that washer is making a noise during operation. Pulled error codes via newfi. F31x10F27x4. Found failed suspension rods causing washer to go OOB. Needs new suspension rods. Follow up scheduled for 12/22 1-5pm; ordrng 2 WH16X27181 (ROD ASSEMBLY 24)s and 2 WH16X27182 (ROD ASSEMBLY 24)s
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4 01
Near Spanaway, WA 98387
Cameron M.
Job Details: 12/13/2022
"Customer concern is that washer does not power trapping contents inside. Manually opened unit to allow customer to retrieve contents. Verified power supply voltage, good 120v. Tested voltage in and out of noise filter, good 120v. Found failed main and sub pcb assembly, causing unit to not power and start cycle. Needs new main and sub pcb assembly. Follow up visit scheduled for 12/21 1-5; ordrng 1 DC92-02005A (ASSY KIT)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model 11094836201
Near Lake Tapps, WA 98391
Cejay
Job Details: 12/13/2022
"Customer concern is that dryer runs but dose not heat. Found open thermal fuse causing dryer not to heat. Needs new thermal fuse. Installed new thermal fuse, preformed airflow test pass. Preformed temperature checks good. All checks good. ; used 1 WP3392519 (FUSE-THRML) from stock"
We serviced a
GE DISHWASHER
Model ZDT800SSF1SS
Near Lewisville, TX 75067
John
Job Details: 12/12/2022
Installed new wash motor. All checks good.
We serviced a
GE DISHWASHER
Model GDT535PSJ2SS
Near Irving, TX 75063
John
Job Details: 12/12/2022
"Customer concern unit is tripping breaker sometimes. Using NuFi devise ran all tests available. Unit fills, washes, heats and drains as designed. No issues found with unit. Unit functioning as designed."
We serviced a
GE DISHWASHER
Model GDF630PSMOSS
Near Mesquite, TX 75181
Patrick
Job Details: 12/12/2022
"Replaced ui, no change. Tested good 13.46vdc from main control. Must reorder ui, also order main control. ; ordrng 1 WD21X25727 (Ui board) and 1 WD21X26186 (Control)"
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN1WW
Near Forney, TX 75126
Patrick
Job Details: 12/12/2022
"Customer concern, unit squelch during use. Found heavily worn belt. Replaced from truck stock. Tested unit. All checks good. ; used 1 WH01X27538 (Belt) from stock"
We serviced a
SAMSUNG RANGE
Model NE59M6850SS/AA 04
Near Richardson, TX 75081
John
Job Details: 12/12/2022
"Customer concern is timer button is not working intermitently, tested all buttons and all buttons working. Tested oven pre heated to 350 with timer running timer finishes and end cycle. No issues found unit checks all good. Unit functioning as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Puyallup, WA 98375
Cameron M.
Job Details: 12/12/2022
"Installed previously ordered spray arms, cycle tested unit. Found unit produces f4e3 (wash motor failure). Verified dead spot in wash motor, causing unit to not wash. Needs new sump assembly. Requires auth. ; ordrng 1 W11087376 (PUMP AND MOTOR ASSEMBLY)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PCAS0
Near University Place, WA 98466
Cejay
Job Details: 12/12/2022
Installed previously ordered heater. Preformed service diagnostic cycle. Verified repair. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model SAV3655AWW
Near University Place, WA 98467
Cejay
Job Details: 12/12/2022
Installed previously ordered pump and belt. Cycle tested unit all checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6200KW0
Near Rockwall, TX 75087
Patrick
Job Details: 12/12/2022
Replaced lid lock. Tested unit. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 11
Near South Hill, WA 98373
Cejay
Job Details: 12/12/2022
"Customer concern is that washer door is not unlocking after cycle and was displaying SUD on display.Pulled error code 5E drain error. Checked drain filter for debris, clear. Stress tested door lock and drain pump multiple times no issues. Cycle tested washer no issues Advised customer sud error can cause door lock not to unlock, advised customer on using high quality detergent and running regular cleaning cycles. All checks good."
We serviced a
SAMSUNG RANGE
Model NE58F9500SS/AA 05
Near Fox Island, WA 98333
Cejay
Job Details: 12/12/2022
"Installed previously ordered main control and temp sensor. Cycle tested unit, Advised customer to monitor range and call if issues persist."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Dallas, TX 75211
Patrick
Job Details: 12/12/2022
"Customer concern, unit takes multiple cycles to dry clothes. Found good tumble, good heat, clogged vent in wall. Customer must have vent professionally cleaned to prevent future issues. Unit checks good at this time."
We serviced a
KENMORE DISHWASHER
Model 66513153K701
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 12/12/2022
"Customer concern is that dishwasher door falls open. Found broken door link cables, causing door to fall open unrestricted. Needs new door link cables .; ordrng 1 8194001 (LINK KIT)"
We serviced a
SAMSUNG RANGE
Model NE59M4320SS/AA03
Near Dallas, TX 75212
Patrick
Job Details: 12/12/2022
"Wrong parts, must order correct parts. ; ordrng 2 dg44-01006b (Infinite sw front)s"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4 01
Near Grand Prairie, TX 75050
Patrick
Job Details: 12/12/2022
Replaced top assy.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB855DC4
Near Murphy, TX 75094
John
Job Details: 12/12/2022
Customer concern is dryer making squeeling noise upon start up. Found idler pulley warn and causing noise. Replaced idler pulley from truck stock. All checks good.; used 1 W10837240 (BRACKET) from stock
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW0
Near Tacoma, WA 98405
Cejay
Job Details: 12/12/2022
Customer concern is that washer is not agitating. Found stripped washplate causing washer not to agitate. Also found worn hub. Needs new washplate and hub. Follow up scheduled for 12/15 10-2pm; ordrng 1 W10902814 (WASHPLATE) and 1 W10528947 (HUB)