We serviced a
GE LAUNDRY CENTER
Model GUD27ESSJ0WW
Near Rockwall, TX 75032
Patrick
Job Details: 08/18/2022
"Customer concern, unit leaking. Confirmed. Found drip from main tub seal. Must replace entire drive system. Customer elected to replace unit. Water damage to floor and walls in laundry room. Water damage to ceiling and walls below."
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ7WW
Near Mesquite, TX 75149
Patrick
Job Details: 08/18/2022
Replaced door sw. Ran spin cycle. All checks good.
We serviced a
MAYTAG RANGE
Model CRG7500AAW
Near Garland, TX 75042
Chris
Job Details: 08/18/2022
"Customer concern is oven not heating. Found open shorted ignitor. Needs new bake ignitor. Replaced ignitor from truck stock. Tested. Unit checks good. ; ordrng 1 WB13K21 (ignitor,oven)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES1
Near McKinney, TX 75070
Chris
Job Details: 08/18/2022
Customer concern is cooktop on light stays on when off. Found front right burner infinite switch contacts stuck closed. Replaced switch from truck stock. Tested. Unit checks good. ; used 1 WP3149400 (SWITCH-INF) from stock
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45T6000AW/A5 53
Near Graham, WA 98338
Cejay
Job Details: 08/18/2022
"Customer concern is that washer tub is hitting washer cabinet during spin cycle. Found broken counter weight And hole in front tub. Needs new front tub , counter weight and washer bolts. Requires second tech. Requires Auth. Advised customer parts show out of stock and may take time to recive ; ordrng 1 DC61-04708D (TUB FRONT) and 1 DC67-00999A (WEIGHT BALANCER) and 3 DC97-02412A (Washer bolt)s"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC400XW1
Near Dallas, TX 75203
Chris
Job Details: 08/17/2022
Customer concern is unit not cycling. Found motor just hums. Tested capacitor and reading 0 mfd. Also error code stored for basket speed fault. Will need new capacitor and actuator. ; ordrng 1 W10804664 (Capacitor) and 1 WPW10006355 (Actuator)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MTW5620TQ2
Near Tacoma, WA 98445
Cejay
Job Details: 08/17/2022
Installed previously ordered water level selection switch and knob. Verified functionality of selection switch all checks good
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA400PJHDWR/AA
Near Tacoma, WA 98407
Cejay
Job Details: 08/17/2022
"Installed previously ordered sub pcb and dampers. Cycle tested washer with a load, All checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50T5300AC/US 01
Near Enumclaw, WA 98022
Cameron M.
Job Details: 08/17/2022
"Customer concern is that washer does not balance regardless of load size customer advised it happens with every load. Checked stored codes via service mode, found ub(unbalanced). Cycle tested unit. Found worn suspension rods, causing unit to not balance during spin cycle. Needs new suspension rods. Advised customer parts show out of stock. May take time to get parts. Requires auth ; ordrng 4 DC97-16350U (SUSPENSION RODS)s"
We serviced a
GE RANGE
Model PGB950SEF3SS
Near Carrollton, TX 75010
Chris
Job Details: 08/17/2022
Customer concern is unit not heating in upper oven. Found weak bake ignitor. Replaced ignitor from truck stock. Tested. Unit checks good. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock
We serviced a
GE DISHWASHER
Model GDF640HGM2BB
Near Enumclaw, WA 98022
Cameron M.
Job Details: 08/17/2022
"Customer concern is that dishwasher does not heat, leaves dishes wet. Customer also stated user board intermittently does not function properly cycle tested unit, Via newfi device. Found no mechanical defects with heater. Found rinse aid dispenser empty. Unable to duplicate customer concern of defect of user board. Advised customer on using high quality detergent and rinse aid for best wash and drying. Also advised customer to monitor and call if issue persists"
We serviced a
GE DISHWASHER
Model ZBD6800K10BB
Near Coppell, TX 75019
John
Job Details: 08/17/2022
"Customer concern is that DW is not starting. Once I removed the kick plate I found the largest dead rat I've ever seen. Found multiple chewed wires to/from different components including the drain pump, inlet valves, and wash motor."
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSM1WW
Near Plano, TX 75075
Chris
Job Details: 08/17/2022
Customer concern is washer not running. Found bearing in gearcase failed causing loud noise and leak. Need new gearcase assembly. ; ordrng 1 WH45X24614 (27 lc transmission &)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8000DW3
Near Sachse, TX 75048
Chris
Job Details: 08/17/2022
Customer concern is unit not starting and showing error. Found open heating element. Also main board not sending power to motor. Need new board and heater. Due to cost of repair customer wants to buy new unit.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US 03
Near Tacoma, WA 98422
Cameron M.
Job Details: 08/17/2022
"Customer concern is that washer does not balance regardless of load size. Cycle tested unit empty, unit failed toadequately balance1d1. Cycle tested unit with customer provided load of towels. Found unit unable to balance due to worn suspension rods, causing unit to not balance. Needs new suspension rods . Advised customer parts show out of stock. FAH TO SUPPLY REQUIRES AUTH. ; ordrng 4 DC97-16350U (SUSPENSION ROD)s"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MAH7500AWW
Near Tacoma, WA 98422
Cameron M.
Job Details: 08/17/2022
"Customer concern is that washer produces error messages od not spinning off balance load. Cycle tested unit empty via rinse and spin, no defect. Ask customer for test load. Customer provided heavy fleece road and 3 towels. Tested unit again in rinse and spin, unit failed to adequately balance load. Reduced load size and re-tested , unit balanced load and completed cycle. Advised customer on proper loading practices as to not overload unit. Also advised customer on using high quality detergent. Advised customer on regular cleaning intervals for optimal performance."
We serviced a
GE LAUNDRY CENTER
Model GUD24GSSM0WW
Near University Place, WA 98466
Cameron M.
Job Details: 08/17/2022
"Customer concern is that unit does not heat. Preformed airflow test, failed (yellow) found failed gas valve coils, causing burner to not ignite burner. Causing customers of unit not heating. Needs new gas valve coils. Installed gas coils. Cycle tested unit 3x. All checks good ; used 1 279834 (2 COIL GAS VALVE SET) from stock"
We serviced a
JENN-AIR COOKTOP
Model JGD3536WW01
Near Tacoma, WA 98405
Cameron M.
Job Details: 08/17/2022
"Customer concern is that cooktop right front burner does not ignite. Found failed ignitor,causing front right burner to not ignite consistently. Needs new burner cap,burner assembly, and screws. Requires auth ; ordrng 1 74007736 (BURNER ASSEMBLY (XLRG)) and 1 Wp8273062 (SCREW) and 1 WP7504P300-60 (CAP-BURNER)"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641373211
Near DuPont, WA 98327
Cejay
Job Details: 08/17/2022
"Customer concern is that washer is not turning on. 120v from wall outlet. Found fallen counter weight causing damage to wire harness and to door seal. Found 0V coming from filter assembly causing unit not to power on. Needs new filter assembly, wire harness, balance weight, tub gasket, front tub assembly and door seal. AHS to supply. Advised customer parts show out of stock and may take time to recive. Requires second tech, Requires Auth.; ordrng 1 EAM60991301 (FILTER ASSEMBLY) and 1 4866ER0007A (BALANCE WEIGHT) and 1 MDS63974501 (GASKET) and 1 3550ER0004H (COVER,TUB) and 1 EAD62037003 (HARNESS,MULTI) and 1 MDS65736902 (GASKET)"
We serviced a
GE DRYER-ELECTRIC
Model GFD85ESPN0RS
Near Sachse, TX 75048
Chris
Job Details: 08/17/2022
Customer concern is unit not starting and missing baffle. Found start winding in motor failed. Have to start motor by hand. Need new motor and also new drum baffle. ; ordrng 1 WH03X32157 (Motor) and 1 WE16X33977 (Blower wheel) and 1 WE13X29725 (Drum baffle)
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Coppell, TX 75019
John
Job Details: 08/17/2022
Installed new motor and pulley. Cycle tested unit and found that the belt was slipping. Replaced belt from truck stock. All checks good.; used 1 WH01X27538 (BELT DRIVE) from stock
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Allen, TX 75002
Chris
Job Details: 08/17/2022
Customer concern is unit not washing and leaking. Found strong leak coming from wash motor. Need new motor. ; ordrng 1 WD19X25460 (Wash pump service kit)
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS0
Near Frisco, TX 75033
Chris
Job Details: 08/17/2022
Customer concern is unit leaking. Tested and unit started leaking right away from wash pump to diverter connection. Need new motor and diverter. ; ordrng 1 WD26X23258 (pump wash kit) and 1 WD19X25278 (Diverter)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50K8600AV/A2
Near Princeton, TX 75407
Chris
Job Details: 08/17/2022
Replaced dispenser and valve. Tested. Found no leaks.
We serviced a
GE DRYER-ELECTRIC
Model GFD43ESSM0WW
Near Dallas, TX 75252
John
Job Details: 08/17/2022
"Customer concern is unit making a humming noise and eventually a screeching noise. Found bearings in motor making noise once unit has been running for 3-5 minutes. Needs new motor and blower wheel.; ordrng 1 WE17X22215 (dryer motor & pulley) and 1 WE16X20393 (blower wheel ctr), states that autho needed"
We serviced a
FRIGIDAIRE COOKTOP
Model FFEC3624PBA
Near Dallas, TX 75211
John
Job Details: 08/17/2022
Installed new FR element. All checks good.
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near Tacoma, WA 98444
Cejay
Job Details: 08/17/2022
Customer concern is that oven is not heating properly cooktop burner do not heat up on high setting. Found burner knobs installed on wrong switches causing a visual discrepancies between reading on knob and operation of burner. Verified operation of bake and broil elements via service mode. Pulled error codes via service mode F2E1. cleared error. Cycle tested unit preformed temperature checks good. Found No mechanical problems at time of service.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 02
Near Puyallup, WA 98375
Cejay
Job Details: 08/17/2022
Customer concern is that dryer is not turning on. Found 240 at L1 and L2. Also found 240 at L1 and neutral Apon removel of plug outlet tested good and dryer resumed power. Internal wiring of outlet is bad. Outlet is not mounted into wall. Also dryer plug will not fit into outlet properly. Advised customer electrician is needed. Advised customer to leave dryer out let disconnected and power from breaker off. Found No mechanical problems with dryer
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AP/US 03
Near Puyallup, WA 98374
Cameron M.
Job Details: 08/17/2022
"Customer concern is that washer produces 4c error, not completing cycle. Found cold supply valve does not open, causing unit to not fill with cold water. Swapped hot fill supply to cold value, tested good function of cold value. Advised customer plumber is needed to correct plumbing. Also advised customer to monitor and call if issue persists. Advise customer on using high quality detergent. Also advised customer on regular cleaning intervals."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW72HEDW0
Near Tacoma, WA 98499
Cejay
Job Details: 08/16/2022
"Customer concern is that washer is stuck in spin cycle and has OOB issue. Pulled error codes via service mode F0E1,F3E1,F5E3,F5E2. Cleared errors and preformed service diagnostic cycle no issues. Cycle tested washer multiple times empty and once with a load no issues. Could not replicate customer concern at time of service."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5400V/A3 00
Near Crandall, TX 75114
John
Job Details: 08/16/2022
Customer concer is dryer not heating. Found open heating element causing unit not to heat. Replaced heating element assy from truck stock. Also found vent fails Red. Advised Customer that vents will need to be cleaned to avoid any further heating related issues.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.25132410
Near Spanaway, WA 98387
Cameron M.
Job Details: 08/16/2022
"Customer concern is that washer does not complete cycle. Found seized drain pump, causing unit to not drain. Needs new drain pump. ; ordrng 1 WPW10581874 (PUMP-WATER)"
We serviced a
GE RANGE
Model C2S980SEM1SS
Near Fircrest, WA 98466
Cejay
Job Details: 08/16/2022
"Customer concern is that oven will not turn on intermittently and some stove burners do not operate. Could not reproduce error with oven not heating. Cycle tested oven multiple times, oven element operating as designed.Found several knobs broken and unusable causing some burners not to operate. Verified functionality of gas valves with one usable knob. RR burner has spark and gas but can't not ignite due to significant grease build up in gas channels. Center gas valve broken due to customers attempt to repair knob. Needs new knobs, ignitor switch, burner base, center base and cap. And four burner valves. AHS to supply. Advised customer parts show discontinued and may take time to recive. Requires Auth due to not normal wear and tear.; ordrng 1 WB03K10267 (KNOB ASSEMBLY) and 1 WB03K10266 (RANGE KNOB) and 3 WB03K10265 (GAS RANGE KNOB)s and 1 WB16K10070 (GAS RANGE BURNER BASE) and 1 WB18K10045 (Ignitor switch) and 1 WB16K10053 (RANGE CENTRAL BURNER) and 1 WB21K10096 (VALVE BURNER 270) and 1 WB21K10119 (VALVE BURNER 270) and 1 WB21K10080 (BURNER 270 HI-CAP) and 1 WB21K10097 (VALVE BURNER 270)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB850YW2
Near Gig Harbor, WA 98335
Cejay
Job Details: 08/16/2022
"Customer concern is that dryer is making a noise during operation. Preformed airflow test failed (yellow) found debris in fan housing, found failed idler pully causing noise during operation. Needs new idler pully. Installed new idler pully, removed debris from fan housing, cleaned and lubricated support wheels. Cycle tested unit all checks good. Advised customer dryer vents need service ; used 1 WPW10547292 ( PULLEY-IDR) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Puyallup, WA 98374
Cameron M.
Job Details: 08/16/2022
"Installed previously ordered pump and motor assembly, and element. Cycle tested unit. All checks good"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Mesquite, TX 75149
John
Job Details: 08/16/2022
"Cuatomer concern is dryer taking too long to dry. Ran vent check on unit, soft fail yellow. Ran air fluff check, checks good. Ran temp check, checks in range. Found vent hose kinked behind dryer. Reinstalled vent hose to reduce kink. Unit still soft fails yellow. Advised Customer that vents will need to be cleaned for unit to operate properly."
We serviced a
LG WASHER-TOPLOAD
Model WT1101CW
Near Tacoma, WA 98443
Cameron M.
Job Details: 08/16/2022
"Customer concern is that washer produces error codes, not completing cycle. During initial inspection, found worn suspension rods, causing out of balance conditions. Also found unit unable to determine water level, runs drain pump constantly even when powered down . Found stuck relay on main board, causing unit to drain as it fills. Producing ie error (not filling). Needs new main board and suspension rods. Customer declined repair at this time. Collected 95.00 trip fee via"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV52J8060EW/A2
Near Tacoma, WA 98407
Cejay
Job Details: 08/16/2022
"Customer concern is that dryer is not heating and is making a noise during operation. Preformed airflow test pass. Verified operation of element. Found all four support rollers failed, also found failed idler pully causing noise during operation. Continuity checks on element and heat releated components good. Needs new support wheels and idler pully. Installed new idler pully and support wheels. Preformed temperature check. Cycle tested unit all checks good. ; used 4 DC97-16782A ( DRUM ROLLER), and 1 DC93-00634A ( IDLER ASSEMBLY) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS2A
Near Tacoma, WA 98418
Cejay
Job Details: 08/16/2022
Installed previously ordered splash guards and sweeper seal. Cycle tested dishwasher all checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED6620HC0
Near Graham, WA 98338
Cameron M.
Job Details: 08/16/2022
"Customer concern is that dryer takes multiple cycles to dry clothes. Preformed airflow test, failed (yellow).preformed temperature checks, in range. Advised customer dryer vent duct needs to be cleaned. Also advised customer on proper loading practices."
We serviced a
GE DISHWASHER
Model GDT655SGJ2WW
Near Plano, TX 75024
Chris
Job Details: 08/16/2022
Customer concern is unit not powering on. Unit getting 120vac. Checked diagnostics with newfi. No response from interface. Need new panel. ; ordrng 1 WD21X23462 (kit svc ui top logic)
We serviced a
KENMORE WALL OVEN
Model 790.48123801
Near Dallas, TX 75287
Chris
Job Details: 08/16/2022
Replaced board. Tested Temps in both ovens. Unit checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GHW9200LW
Near Garland, TX 75044
Chris
Job Details: 08/16/2022
Customer concern is door not closing. Found latch broke. Also basket support broken causing loud noise during spin. Customer will buy new unit.
We serviced a
KITCHENAID COOKTOP
Model KECC607BBL01
Near Plano, TX 75025
Chris
Job Details: 08/16/2022
Replaced power board and cooktop. Unit now goes to power 9 but off buttons not responding. Will need to reorder touch panel. ; ordrng 1 WPW10545370 (cntrl-elec)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3
Near Frisco, TX 75035
Chris
Job Details: 08/16/2022
Customer concern is unit making noise and not starting. Found motor just hums when starting. When turning drum by hand motor runs. Need new motor. ; ordrng 1 DC93-00101N (Motor assembly)
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Graham, WA 98338
Cameron M.
Job Details: 08/16/2022
"Customer concern is that dishwasher will start cycle, fill, but does not wash and complete cycle. Found F4e4 (motor error) . Cycle unit via service mode, found no wash motor movement. Tested again in rinse cycle wash pump ran. Attempted a cycle in normal wash again got zero movement of wash pump. Needs new pump and motor assembly. Follow up visit scheduled for 8/22 8-12; ordrng 1 W10902372 (PUMP and motor assembly)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MTW5840TW0
Near Tacoma, WA 98465
Cejay
Job Details: 08/16/2022
"Installed previously ordered motor, coupler, capacitor and knob. Cycle tested washer. Unit did not pause or produce smell, unit finished spin cycle all checks good."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11026632503
Near Tacoma, WA 98404
Cejay
Job Details: 08/16/2022
Installed previously ordered lid switch. Cycle tested unit all checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Dallas, TX 75211
John
Job Details: 08/16/2022
Installed new spray arms and wheels. All checks good.
We serviced a
SAMSUNG RANGE
Model NE59M4320SS/AA
Near Dallas, TX 75208
John
Job Details: 08/16/2022
Customer concern is that no burners on range top are working. Found u it only recieving 120vac from plug causing non of the burners to work. Advised Customer that an electrician will be necessary to fix issue.
We serviced a
KENMORE DISHWASHER
Model 72214677710
Near Garland, TX 75044
Chris
Job Details: 08/16/2022
Customer concern is unit not powering on. Checked power to unit and to control. Getting 120vac. Unit will need new board. Due to cost of repair customer will buy new unit.
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11088752793
Near Dallas, TX 75205
John
Job Details: 08/16/2022
Customer concern is washer not spinning or draining. Found lid switch not closing circuit for drain spin operation. Will need new lid switch and door strike to fix issue. Follow up scheduled for ; ordrng 1 WP3355806 (switch-lid) and 1 WP358684 (strike)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Spanaway, WA 98387
Cameron M.
Job Details: 08/16/2022
"Customer concern is that dryer power and heats but takes multiple cycles to dry clothes. Preformed airflow test, failed (red). Cycle tested unit, found no mechanical defects at time of service. Preformed temperature checks, in range. Advised customer dryer vent duct needs to be cleaned asap, before use continues on dryer."
We serviced a
GE DISHWASHER
Model GDP695SSM4SS
Near Heath, TX 75032
Patrick
Job Details: 08/15/2022
"Replaced element and harness, unit began tripping breaker when cycle was begun. Replaced new heater with old. Unit running normally. All checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Frisco, TX 75034
Chris
Job Details: 08/15/2022
Customer concern is control panel intermittently doesn't respond to touch. Will need new control panel. ; ordrng 1 W11162732 (console)
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HC0
Near McKinney, TX 75071
Chris
Job Details: 08/15/2022
Customer concern unit leaking intermittently. Ran full rinse cycle. No sign of leak. Found drain pump clogged with debris. Cleared pump. Ran another rinse cycle. Unit checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3 04
Near Allen, TX 75013
Chris
Job Details: 08/15/2022
Replaced motor and rollers. Tested with customer. Unit checks good.
We serviced a
KENMORE DISHWASHER
Model 58716252402
Near Dallas, TX 75206
Patrick
Job Details: 08/15/2022
Replaced spray arm. Tested unit. All checks ok
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ0WS
Near Puyallup, WA 98375
Cejay
Job Details: 08/15/2022
Customer concern is that washer is not draining. Found seized drain pump causing washer not to drain needs new drain pump. NEW to supply. Follow up scheduled for 08/29 1-5pm; ordrng 1 WH23X24178 (DRAIN PUMP)
We serviced a
MAYTAG DISHWASHER
Model MDBTT59AWW
Near Puyallup, WA 98371
Cejay
Job Details: 08/15/2022
"Customer concern is that dishwasher is not washing dishes. Visually inspected spray arms for clogs and damage, removed cloggs, Found cookware blocking movement of spray arms. Cycle tested dishwasher verified functionality of spray arms good. Advised customer on proper loading practices. All checks good."
We serviced a
GE DISHWASHER
Model GDF530PGM4WW
Near Carrollton, TX 75007
John
Job Details: 08/15/2022
Installed new drain hose. All checks good.
We serviced a
GE DISHWASHER
Model PDT7600SSF0SS
Near Farmers Branch, TX 75244
John
Job Details: 08/15/2022
Customer concern is DW door trim piece is hitting the cabinet next to DW. Found trim piece starting to come of of door causing it to hit cabinet. Re attached trim piece to door. Door now clears cabinets. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Dallas, TX 75254
John
Job Details: 08/15/2022
Installed new control board. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ5WS
Near Plano, TX 75023
Chris
Job Details: 08/15/2022
Replaced suspension rods. Ran spin cycle. Unit checks. No leaks.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11086572500
Near Plano, TX 75093
Chris
Job Details: 08/15/2022
Replaced drum. Tested airflow. Unit checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Plano, TX 75093
John
Job Details: 08/15/2022
Customer concern is DW not starting. Found error code F9 E1 for diverter not finding position. Ran test cycle and confirmed diverter spinning and not finding correct position. Needs new sump assy. Follow up scheduled for 8/22 8-12; ordrng 1 W10902372 (pump&motor)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US 02
Near Wylie, TX 75098
Chris
Job Details: 08/15/2022
Replaced suspension rods. Tested. Unit checks good.
We serviced a
GE COOKTOP
Model PGP953SET5SS
Near Frisco, TX 75034
John
Job Details: 08/15/2022
Customer concern is FR burner not igniting. Found ignitor recieving power but no spark. Needs new igniter. Follow up scheduled for 8/19 8-12; ordrng 1 WB13K10014 (electrode)
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HW0
Near Dallas, TX 75253
Patrick
Job Details: 08/15/2022
Replaced valve and door lock. Tested unit. All checks good.
We serviced a
KITCHENAID RANGE
Model KFEG504KPS0
Near Gig Harbor, WA 98329
Cejay
Job Details: 08/15/2022
Customer concern is that cooktop burners are heating unevenly. Tempeture checks on FL burner shows 125? difference between outter and inner coils. Visual inspection of element coils and electrical connections show no signs of damage. Possible worn element causing discrepancies. Needs new FL element. Follow up scheduled for 08/23 8-12pm; ordrng 1 W10823727 (elmnt-surf)
We serviced a
KENMORE WASHER-TOPLOAD
Model 11021652020
Near Gig Harbor, WA 98335
Cejay
Job Details: 08/15/2022
"Installed previously ordered water valve, issue persists. Checked water supply found water from the wall is restricted. Advised customer plumber is needed for water supply issue."
We serviced a
GE RANGE
Model JS645SL1SS
Near Graham, WA 98338
Cameron M.
Job Details: 08/15/2022
Installed previously ordered main control and temp sensor. Cycle tested unit. All checks good. Customer declined to retain old parts.
We serviced a
GE WASHER-TOPLOAD
Model GTW840CPN0DG
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 08/15/2022
"Customer concern is that washer produces grinding noise during operation. Found loose rotor nut allowing rotor to rotate freely damaging rotor nut threads. Causing rotor to grind on stator. Resulting in customer concern of grinding during operation. Also found oil sling from gearcase. Needs new gearcase, stator and rotor. Requires auth ; ordrng 1 WH03X29581 (PLATFORM TRANS ASM KIT 2019) and 1 WH03X30257 (STATOR & SPEED SENSOR W/HARNESS) and 1 WH03X30258 (ROTOR)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.69822801
Near University Place, WA 98466
Cameron M.
Job Details: 08/15/2022
Customer concern is that dryer timer has to be giggled to start cycle. Found faulty contacts in timer causing unit to not start cycle. Needs new timer. Follow up visit scheduled for 8/22 1-5; ordrng 1 WPW10185997 (TIMER)
We serviced a
GE WASHER-FRONTLOAD
Model GFWN1600J0WW
Near Tacoma, WA 98404
Cameron M.
Job Details: 08/15/2022
Installed previously ordered parts. Cycle tested unit 3x. All checks good. Left failed inlet valves as they caused a water leak.
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050US/AA 03
Near Puyallup, WA 98374
Cameron M.
Job Details: 08/15/2022
"Installed previously ordered tub seal, duct assembly and seal. Cycle tested unit 3x. All checks good"
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJWW
Near Balch Springs, TX 75180
Patrick
Job Details: 08/15/2022
"Customer concern, water temp issue. H/c correct. Last error, water accessibility 463d ago. All tests pass. Ran bulky cycle, good fill, good agitate. No fault detected at this time."
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ7WW
Near Mesquite, TX 75149
Patrick
Job Details: 08/15/2022
"Customer concern, unit not always spinning out, beeping randomly. Confirmed. Found no active faults. 93 options knob in incorrect position errors. 25 out of balance errors. All svc mode tests pass. All knobs intact. Recommend replace option switch. Noted opening door relieves symptoms. Replace door switch. R/s for Thurs 8-18 at 8-12; ordrng 1 WH04X29308 (Switch assy) and 1 WH08X32697 (Lid lock)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Frisco, TX 75034
John
Job Details: 08/15/2022
Cuatomer concern is DW leaking from bottom. Found water seeping from diverter valve. Needs new sump assy.; ordrng 1 W10861526 (pump&motor)
We serviced a
LG WASHER-TOPLOAD
Model WT4870CW
Near Lewisville, TX 75067
John
Job Details: 08/15/2022
"Customer concern is washer not draining. Giving an OE code. Stress tested Darin pump, drain pump fails. Replaced drain pump. Cycle tested unit all checks good."
We serviced a
MAYTAG DISHWASHER
Model MDB6160AWW
Near Garland, TX 75043
Chris
Job Details: 08/15/2022
Customer concern is unit leaking. Found door not closing correctly on right side due to door hitting cabinet on right side. After leveling unit no leak found.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED7500GC0
Near Dallas, TX 75238
Chris
Job Details: 08/15/2022
Customer concern is unit not heating. Found open heating element. Replaced element from truck stock. Tested with customer. Unit checks good. ; used 1 WP3387747 (ELEMENT) from stock
We serviced a
GE DISHWASHER
Model GSD3360K00SS
Near Orting, WA 98360
Cameron M.
Job Details: 08/15/2022
"Customer concern is that dishwasher drain hose is moldy. Cycle tested unit 3x, found no mechanical defect at time of service. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals."
We serviced a
GE DISHWASHER
Model GDT695SMJ5ES
Near Fox Island, WA 98333
Cejay
Job Details: 08/15/2022
"Customer concern is that dishwasher is not closing properly and is unable to latch also console trim is broken. Found top dishwasher trim had folded into door latch causing latch and interface cover to break. Needs new interface cover, latch and tub trim. NEW to supply. Follow up scheduled for 08/29 8-12pm; ordrng 1 WD34X21699 (DISHWASHER INTERFACE COVER) and 1 WD21X10490 (latch tub) and 1 WD08X20200 (trim tub)"
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSH
Near Garland, TX 75044
Chris
Job Details: 08/12/2022
Customer concern is oven not lighting. Found weak bake ignitor. Would not draw more than 2 amps. Replaced ignitor from truck stock. Tested with customer. Unit checks good. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AP
Near The Colony, TX 75056
John
Job Details: 08/12/2022
"Customer concern is washer stayed locked at end of cycle and entered self clean. Customer advised that it only happened 1 time. Entered smart install mode, no error codes found. Ran automatic diagnostic cycle, all checks good. Ran software check, passes. Ran calibration cycle, cycle completed. All checks good. Machine functioning as designed."
We serviced a
GE WASHER-FRONTLOAD
Model GFW550SSN0WW
Near Richardson, TX 75082
Chris
Job Details: 08/12/2022
Customer concern is unit not powering on. Checked power to main board and is getting 120vac. Will need new main board and interface. ; ordrng 1 WH22X32060 (Interface) and 1 WH22X32458 (Main board)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS0A
Near Tacoma, WA 98408
Cejay
Job Details: 08/12/2022
Customer concern is that dishwasher door will not latch. Found narrow cabinet cavity causing dishwasher to bow which is causing the door latch and strike to become misaligned. Installed dishwasher further into cabinet to prevent tub from bowing. Cycle test dishwasher all checks good.
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Wylie, TX 75098
Chris
Job Details: 08/12/2022
Replaced knob. Tested. Unit checks good.
We serviced a
GE DISHWASHER
Model PDT715SYN0FD
Near Rockwall, TX 75087
Chris
Job Details: 08/12/2022
Customer concern is unit not draining. Found drain pump running but drains slow. Disconnected drain hose from air gap on sink. Drained normal joints sink. Customer needs to have plumber replace air gap.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7600AC/US 01
Near Tacoma, WA 98404
Cameron M.
Job Details: 08/12/2022
"Installed previously ordered suspension rods, cycle tested unit 3x. All checks good. Left failed part with customer. Collected payment via debit card Payment."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US03
Near Rowlett, TX 75088
Patrick
Job Details: 08/12/2022
Replaced inlet valve. Tested unit. All checks good.
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN0RS
Near Dallas, TX 75206
Patrick
Job Details: 08/12/2022
"Replaced inverter board. No change. Must replace main control. ; ordrng 1 WH22X34659 (Main control), states that autho needed"
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ2WS
Near Dallas, TX 75219
Patrick
Job Details: 08/12/2022
"Replaced belt and speed sensor, tested unit. All checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Fox Island, WA 98333
Cameron M.
Job Details: 08/12/2022
"Customer concern is that dishwasher is not draining. f9e1(not draining) found via service mode. Cycle tested unit 3x found drain pump intermittently fails, causing unit to not drain. Needs new drain pump. Installed new drain pump. Cycle tested unit 3x. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US 01
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 08/12/2022
"Customer concern is that washer produces scraping sound during spin cycle. Cycle tested unit 3x empty, found no mechanical defects. Inspected rotor and stator for signs of defects. Found no issues with unit, unit operating as designed. Advised customer to monitor and call if issue persists."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA52M7750AW/A4
Near Lewisville, TX 75067
John
Job Details: 08/12/2022
Installed new inlet valves. All checks good.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW6630HW0
Near Princeton, TX 75407
Chris
Job Details: 08/12/2022
Replaced pump. Tested. Unit checks good.
We serviced a
GE DISHWASHER
Model GDWF160V40SS
Near Lewisville, TX 75067
John
Job Details: 08/12/2022
"Came to install new control board. Found ribbon cable from UI corroded and siezed into place. Unable to remove ribbon cable without damaging connector. Needs new UI. AHS to supply NLA parts.; ordrng 1 WD34X11694 (escutcheon asm ss), states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Irving, TX 75061
John
Job Details: 08/12/2022
Installed new adjuster. All checks good.