Service History 7

We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ6WW
Near Plano, TX 75075
Pete
Job Details: 08/31/2021
"Installed previously ordered parts tested cycle, all checks"
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPS2
Near DuPont, WA 98327
Cameron M.
Job Details: 08/31/2021
"Customer concern is that dishwasher intermittently leaks water. Cycle tested unit 10x. Found Signs of over suds conditions, causing unit to leak. Advised customer on regular cleaning cycle and switching to high quality detergent."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 02
Near DuPont, WA 98327
Cameron M.
Job Details: 08/31/2021
"Customer concern is that dryer does not heat. Preformed airflow test failed (yellow ). Preformed temperature check, in range. Found dryer vent slightly crushed,causing lack of airflow. Straightened dryer vent hose. Cleaned and calibrated moisture sensors. All checks good. Advised customer dryer vent duct needs to be cleaned asap, before regular usage resumes."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022242510
Near Tacoma, WA 98409
Cameron M.
Job Details: 08/31/2021
"Customer concern is that washer washer does not agitate. Pulled error F7e5 via service mode. Found failed actuator, causing unit to not agitate. Needs new actuator. Installed actuator, cycle tested unit 10x all checks good. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7800XB0
Near Puyallup, WA 98372
Branden W.
Job Details: 08/31/2021
Installed new bearing kit. Cycle tested. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Tacoma, WA 98408
Branden W.
Job Details: 08/31/2021
"Customer concern is that dishwasher does not wash. Found 120v to wash pump. Pump not operating causing unit to not wash. Needs new wash pump and grommet. AUTH NEEDED. ; ordrng 1 W10879262 (pump motor) and 1 WPW10538166 (grommet), states that autho needed"
We serviced a
SAMSUNG DISHWASHER
Model DW80M9550US/AA
Near Gig Harbor, WA 98335
Branden W.
Job Details: 08/31/2021
Installed new water wall assembly and vane. Also found soda can tab in drain pump causing noise. Cleaned pump. Cycle tested. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB725BW0
Near Tacoma, WA 98444
Branden W.
Job Details: 08/31/2021
Customer concern is that washer produces F9 and UL errors. Found F68/F1 (pressure switch failure) stored. Also found basket hub stripped and seized to shaft causing UL error and washer to not spin. Needs new hub and main control board. Unable to further test. Customer replaced pressure hose and RPS sensor. AHS to supply back ordered parts. ; ordrng 1 W10763749 (cntrl-elec) and 1 W10820039 (hub)
We serviced a
GE DRYER-ELECTRIC
Model GFD14ESSN0WW
Near Dallas, TX 75233
Jacob P.
Job Details: 08/30/2021
"Customer concern of dryer making noise. Test cycled, unable to identify noise. Advised customer that glide bearings can be noisier than rollers in dryers. Unit functioning as designed."
We serviced a
HOTPOINT WASHER-TOPLOAD
Model HSWP1000M3WW
Near Fife, WA 98424
Cameron M.
Job Details: 08/30/2021
"Customer concern is that washer makes noise during spin cycle. Found shipping bar anchor broken free of anchor and riding on drive system support, causing unit to make noise during operation. Re Anchored shipping support, cycle tested unit 3x with customer provided load of towels. All checks good."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11064642400
Near Dallas, TX 75214
Jacob P.
Job Details: 08/30/2021
"Customer concern of unit making noise. Customer advised that last time they tested the dryer, it didn't make noise. Test cycled, no noise. Cleaned and lubed rollers, removed coins from bottom of case. Unit functioning as designed."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022352511
Near Garland, TX 75044
Jacob P.
Job Details: 08/30/2021
"Installed previously ordered suspension rods. Also found worn hub. Replaced hub. Performed calibration, all checks ok. ; used 1 W10528947 (HUB) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45N5300V/A3
Near Graham, WA 98338
Cameron M.
Job Details: 08/30/2021
"Customer concern is that dryer does not heat. Preformed airflow test failed (red).Found open heating element, causing unit to not heat. Needs new heating element. Advised customer dryer vent duct needs to be cleaned. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
LG DISHWASHER
Model LDF554SST
Near Tacoma, WA 98443
Branden W.
Job Details: 08/30/2021
Customer concern is that dishwasher does not drain and produces OE error. Found airgap clogged causing no drain. Cleared airgap. Cycle tested. All checks good.
We serviced a
WHIRLPOOL WALL OVEN
Model GBD277PDS7
Near Spanaway, WA 98387
Branden W.
Job Details: 08/30/2021
Installed new cut off. Cycle tested. All checks ok.
We serviced a
GE DISHWASHER
Model GDT665SFN3DS
Near Edgewood, WA 98371
Branden W.
Job Details: 08/30/2021
Customer concern is that dishwasher leaks from airgap. Cleaned hose from airgap to disposal. Cycle tested x3. Unit draining properly. No issues with dishwasher. Advised to make sure disposal is never backed up as this can cause leak from airgap.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11024902200
Near Puyallup, WA 98375
Cameron M.
Job Details: 08/30/2021
"Customer concern is basket would not spin, Customer shook basket freeing basket. Cycle tested unit 3x, found no mechanical issues at this time. Advised customer to monitor and call if issue persists."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC200XW3
Near DuPont, WA 98327
Cameron M.
Job Details: 08/30/2021
"Customer concern is that dryer does not heat and start cycle. Found tripped breaker ,causing unit to not start and run cycle. reset breaker cycle tested unit 3x, all checks good."
We serviced a
GE WASHER-FRONT LOA
Model GFW550SSN2WW
Near Carrollton, TX 75007
Jacob P.
Job Details: 08/30/2021
"Customer concern of unit not locking. Found door lock stuck in locked position causing cycle not to start. Removed door lock and manually unlocked. Reinstalled door lock. Test cycled, all checks ok."
We serviced a
KENMORE WASHER-FRONT LOA
Model 11047081601
Near Richardson, TX 75080
Jacob P.
Job Details: 08/27/2021
"Performed pm check on washer, tested cycle all checks ok."
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WV55M9600AV/A5 02
Near Buckley, WA 98321
Cameron M.
Job Details: 08/27/2021
Customer concern is that washer does advance cycle. Cycle tested unit 3x empty found no mechanical issues. Cycle tested unit with customer provided load of towels. Was unable to duplicate customer concern. Advised customer to monitor and call if issue persists.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near McKinney, TX 75071
Jacob P.
Job Details: 08/27/2021
"Installed previously ordered back burners, tested cycle all checks ok"
We serviced a
LG DISHWASHER
Model LDF5545ST
Near McKinney, TX 75071
Jacob P.
Job Details: 08/27/2021
"Installed previously ordered door latch and control board, tested cycle all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3
Near Puyallup, WA 98375
Branden W.
Job Details: 08/27/2021
"Customer concern is that dryer takes multiple cycles to dry. Found heating element coil broke and contacted elememt case causing element to short and only produce small amount of heat causing long dry times. Also found seized idler pulley. Replaced element and idler pulley. Vacuumed inside of dryer. Cycle tested. All checks good. ; used 1 DC97-14486A (ELEMENT ASSEMBLY), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80F800UWS/AA 01
Near McKinney, TX 75071
Jacob P.
Job Details: 08/27/2021
"Installed previously ordered door panel and feed tub,tested cycle all checks ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Plano, TX 75025
Jacob P.
Job Details: 08/27/2021
"Installed previously ordered control board, tested cycle all checks ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Bonney Lake, WA 98391
Branden W.
Job Details: 08/27/2021
Customer concern is that dishwasher does not wash. Found wash pump fails to start after running for a few minutes causing poor washing results. Needs new wash pump and grommet. Declined to repair at this time.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 02
Near Tacoma, WA 98407
Cameron M.
Job Details: 08/27/2021
"Customer concern is that dryer makes noise during operation. Found seized right rear roller,causing noise during operation. Needs new roller. Installed new roller. Cycle tested unit, all checks good. ; used 1 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB765FW0
Near Garland, TX 75040
Jacob P.
Job Details: 08/27/2021
"Performed pm check on dryer, tested cycle all checks ok."
We serviced a
GE DISHWASHER
Model GDT580SSF4SS
Near Edgewood, WA 98372
Branden W.
Job Details: 08/27/2021
"Installed new dispenser, spray arm and flood switch. Cycle tested. All checks good."
We serviced a
KENMORE DRYER-ELECTRIC
Model 1918185317
Near Graham, WA 98338
Cameron M.
Job Details: 08/27/2021
"Customer concern is that dryer does not heat. Preformed airflow test failed (yellow).found open heating element ,causing unit to not heat. Needs new element. Installed new element. Cycle tested unit, all checks good. ; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
KENMORE DRYER-ELECTRIC
Model 796.9118231
Near Dallas, TX 75229
Jacob P.
Job Details: 08/26/2021
"Customer concern of unit not heating. Found lint trap over flowing with lint causing unit not to heat, cleaned out lint trap. tested cycle all checks ok"
We serviced a
GE WASHER-TOPLOAD
Model GTW720BSN1WS
Near Frisco, TX 75034
Jacob P.
Job Details: 08/26/2021
"Customer concern of unit shaking and unable to spin. Found out of balance error stored. Test cycled unit in service mode, checks ok. Test cycle unit in drain and spin, checks ok. Unable to verify complaint. Advised customer of proper load sizes and techniques. Unit functioning as designed at time of service."
We serviced a
GE WASHER-FRONT LOA
Model GFW450SSM1WW
Near Dallas, TX 75206
Jacob P.
Job Details: 08/26/2021
"Installed previously ordered door latch, tested cycle, all checks ok."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8500DC4
Near McKinney, TX 75070
Jacob P.
Job Details: 08/26/2021
"Installed previously ordered ui board, tested cycle all checks ok,did an air flow test failed, informed customer they need vent from back of dryer to outside cleaned."
We serviced a
SAMSUNG RANGE
Model NE59J7630SG/AA 02
Near Tacoma, WA 98405
Branden W.
Job Details: 08/26/2021
Installed new convection fan motor. Cycle tested. All checks good.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Spanaway, WA 98387
Branden W.
Job Details: 08/26/2021
Customer concern is that range will not power on. Was in clean cycle when issue happened. Found L1 wire got pinched in rear panel creating short. Repaired and rerouted wiring. Cycle tested. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Puyallup, WA 98374
Cameron M.
Job Details: 08/26/2021
"Installed previously ordered sump assembly. Cycle tested unit 3x, all checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC5
Near Tacoma, WA 98445
Cameron M.
Job Details: 08/26/2021
"Installed previously ordered lid. Cycle tested unit, all checks good."
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.6022251
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 08/26/2021
"Customer concern is that dryer makes noise during operation.preformed airflow test, failed (yellow).Found screw lodged in felt drum liner, causing unit to make noise during operation. Removed screw, cycle tested unit. All checks good. Advised customer to to make sure pockets are empty before doing laundry. Also advised customer dryer duct needs to be cleaned, before use of dryer resumes."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6500EV/A3 01
Near Tacoma, WA 98445
Cameron M.
Job Details: 08/25/2021
"Customer concern is that dryer makes noise during operation. Found seized idler pulley, causing unit to make noise during operation. Needs new idler pulley. Installed new idler pulley. Cycle tested unit, all checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF210ANW/XAA
Near Dallas, TX 75219
Jacob P.
Job Details: 08/25/2021
"Customer complaint that the drain hose is leaking, unit is stacked, used air sled to pull unit out and found drain hose out of drain, installed the drain hose and secured it. Test cycled, all checks ok."
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.828221
Near Tacoma, WA 98444
Cameron M.
Job Details: 08/25/2021
"Customer concern is that dryer does not heat and does not spin drum. Found open thermal fuse, causing unit to not tumble and not heat. Needs new thermal fuse. Installed new thermal fuse.cleaned and vacuumed inside of unit. Cycle tested unit, all checks good ; used 1 WP3390719 (FUSE-THRML) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDBH969AWB3
Near Sachse, TX 75048
Jacob P.
Job Details: 08/25/2021
"Installed previously ordered heating element, test cycle all checks ok."
We serviced a
KENMORE DISHWASHER
Model 66514312N412
Near Sumner, WA 98390
Branden W.
Job Details: 08/25/2021
Installed new spray arms. Customer used dishwasher a few times since first visit. No leaks. Dishwasher has good spray pressure. All checks ok. Advised to call if leak does return. Bottom toe panel left off at customers request.
We serviced a
LG WASHER-FRONT LOA
Model WM8000HVA
Near Dallas, TX 75205
Jacob P.
Job Details: 08/25/2021
"Performed pm check, all checks ok"
We serviced a
LG DRYER-ELECTRIC
Model DLEX8000V
Near Dallas, TX 75205
Jacob P.
Job Details: 08/25/2021
"Performed pm on dryer, all checks ok"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDZ400TQ2
Near Puyallup, WA 98371
Cameron M.
Job Details: 08/25/2021
"Installed previously ordered element. Cycle tested unit, all checks good. Advised customer to not use dry till dryer vent duct is cleaned , as it will cause more issue if not cleaned first."
We serviced a
KENMORE LAUNDRY CENTER
Model 41798702892
Near Puyallup, WA 98372
Branden W.
Job Details: 08/25/2021
Customer concern is that washer made noise then stopped spinning. Found broken drive belt causing noise and no spin. Replaced belt. Cycle tested. All checks ok. ; used 1 134511600 (V-BELT) from stock
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB400VQ0
Near Bonney Lake, WA 98391
Branden W.
Job Details: 08/25/2021
Customer concern is that dryer makes noise. Found failed idler pulley causing noise. Replaced idler pulley. Vacuumed inside of dryer. All checks ok. ; used 1 WPW10547292 (PULLEY-IDR) from stock
We serviced a
KENMORE WASHER-FRONT LOA
Model 79641072311
Near Dallas, TX 75217
Jacob P.
Job Details: 08/25/2021
"Performed pm check on washer, all checks ok"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE9700AYW
Near Tacoma, WA 98444
Cameron M.
Job Details: 08/25/2021
"Installed previously ordered support, thermostat, bracket, thermistor. Cycle tested unit, all checks good."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11079622800
Near Richardson, TX 75081
Jacob P.
Job Details: 08/24/2021
Performed pm check. All checks ok
We serviced a
SAMSUNG RANGE
Model NX58M6650WS/AA
Near Dallas, TX 75228
Jacob P.
Job Details: 08/24/2021
"Installed previously ordered spark module. Test cycled, all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A3 01
Near Federal Way, WA 98023
Cameron M.
Job Details: 08/24/2021
"Customer concern is that dryer makes squealing noise during operation. Found seized idler pulley, causing unit to make noise during operation. Needs new idler pulley. Installed new idler pulley. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Cycle tested unit 3x, all checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Puyallup, WA 98375
Branden W.
Job Details: 08/24/2021
Customer concern is that washer will not drain and humms. Found debris lodged in drain pump causing no drain and humm. Cleaned pump. Cycle tested. All checks ok.
We serviced a
KENMORE WASHER-FRONT LOA
Model 79641682610
Near Dallas, TX 75254
Jacob P.
Job Details: 08/24/2021
"Performed pm check on washer, all checks ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 08/24/2021
"Customer concern is that dishwasher starts cycle but doesn't drain. Found failed drain pump,causing unit to not drain. Needs new drain pump. Installed new drain pump ,cycle tested 10x all checks good. ; used 1 WPW10348269 (PUMP-DRAIN) from stock"
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Oak Point, TX 75068
Jacob P.
Job Details: 08/24/2021
"Customer concern unit was not starting all the time and loose inside cabinet. Found latch not aligned causing door not to shut. Adjusted the feet and reinstalled the brackets. Adjusted the door latch. Tested all cycles, checked ok."
We serviced a
WHIRLPOOL WASHER-FRONT LOA
Model WFW7590FW0
Near Tacoma, WA 98403
Branden W.
Job Details: 08/24/2021
Installed new drain pump and pressure switch. Cycle tested x3. All checks good.
We serviced a
LG DISHWASHER
Model LDP6809SS
Near Puyallup, WA 98375
Branden W.
Job Details: 08/24/2021
Customer concern is that dishwasher does not power on. Found 120v to main control. Board unresponsive. Performed hard reset on board. Unit powered on. Calibrated. All components operating properly. Advised to call if issue returns. Dishwasher not mounted at time of service.
We serviced a
GE RANGE
Model PS950SF3SS
Near Eatonville, WA 98328
Branden W.
Job Details: 08/24/2021
"Customer concern is that range stopped working and produced error. Plugged unit in to test, unit working as designed. Retrieved errors f760 (chip signal error) and f790 (chip signal error) tested both upper and lower ovens to 350 degrees. Cycled all surface burners numerous times. Unable to reproduce issue at this time. Advised to call if issue returns."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11085081400
Near Roy, WA 98580
Branden W.
Job Details: 08/24/2021
Installed new control board. Cycle tested. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11020372711
Near Spanaway, WA 98387
Cameron M.
Job Details: 08/24/2021
Customer concern is that washer will only spin in express wash cycle. Only error code stored in service mode is f2e1 (ui stuck key) . Cycle tested unit 10x with customer provided load of towels. Was unable to duplicate customer concern. Advised customer to monitor and call if issue persists. Also Advised customer on using a quality detergent. Also advised customer on proper loading practices and running regular cleaning cycles.
We serviced a
ADMIRAL WASHER-TOPLOAD
Model ATW4675YQ1
Near Tacoma, WA 98404
Cameron M.
Job Details: 08/23/2021
"Installed previously ordered gearcase, belt,pulley kit,actuator ,suspension rods. Cycle tested unit 3x, all checks good."
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF520ABP/XAA
Near University Place, WA 98467
Branden W.
Job Details: 08/23/2021
Customer concern is that washer is loud in spin cycle. Found failed rear tub bearings. Needs new rear tub and basket. Declined to repair at this time.
We serviced a
GE OVEN/STOVE
Model PT916SR1SS
Near Plano, TX 75024
Jacob P.
Job Details: 08/23/2021
"Installed previously ordered ducts, vent, cooling fan, control board, console, door seal and light bulbs. Test cycled, all checks ok."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB2510LCC0
Near Orting, WA 98360
Cameron M.
Job Details: 08/23/2021
Installed previously ordered element. Cycle tested unit 3x. All checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80M9550UG/AA
Near Buckley, WA 98321
Branden W.
Job Details: 08/23/2021
Customer concern is that dishwasher doesnotcomplete a cycle and leaks very sporadically. Found error 7C (water wall motor failure) stored. Water wall failure causing dishwasher to stop mid cycle. Replaced water wall. Found no signs of leak from Any internal components. Leveled dishwasher. Cycle tested. All checks good at this time. Advised about using high quality detergent.
We serviced a
GE LAUNDRY CENTER
Model GUD27ESS1MWW
Near Dallas, TX 75211
Jacob P.
Job Details: 08/23/2021
"Customer concern of unit not spinning clothes out. Found belt fallen off of motor. Also found motor not mounted correctly causing belt to fall off. Mounted motor correctly and reattached belt. Test cycled, all checks ok."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Puyallup, WA 98375
Branden W.
Job Details: 08/23/2021
Installed new lid. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11047561602
Near Tacoma, WA 98406
Branden W.
Job Details: 08/23/2021
Installed new door boot. Cycle tested. All checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4800XQ1
Near Sachse, TX 75048
Jacob P.
Job Details: 08/23/2021
"Installed previously ordered timer. Test cycled, all checks ok."
We serviced a
WHIRLPOOL RANGE
Model n/a
Near Tacoma, WA 98498
Branden W.
Job Details: 08/23/2021
No model or serial tag on unit. Customer concern is that burners do not stay lit on lower settings causing gas to be emitted. Found burners will not adjust flame. Needs new gas valves. Unable to source parts with no model information. Advised FAHW about no model or serial. FAHW sent to options department. Auth 153540623
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 01
Near Graham, WA 98338
Cameron M.
Job Details: 08/23/2021
"Customer concern is that dryer does not heat. Preformed airflow test failed (red). Found open heating element, causing unit to not heat during operation. Needs new element. Installed new element. Cleaned and calibrated moisture sensors. Vacuumed inside of dryer. Cycle tested unit 3x, all checks good. Advised customer dryer vent duct needs to be cleaned asap before resuming use of dryer. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW3
Near McKinney, TX 75070
Jacob P.
Job Details: 08/21/2021
"Installed previously ordered console. Test cycled, all checks ok."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GLER341AS2
Near Garland, TX 75043
Jacob P.
Job Details: 08/21/2021
"Customer concern of unit making loud noise. Found rear bearing worn causing noise. Replaced rear bearing. Test cycled, all checks ok. ; used 1 5303281153 (REAR BEARING KIT) from stock"
We serviced a
GE RANGE
Model JS645SL5SS
Near Plano, TX 75023
Jacob P.
Job Details: 08/21/2021
"Installed previously ordered cooling fan and board. Test cycled, all checks ok."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV350AER/XAA 03
Near Dallas, TX 75243
Jacob P.
Job Details: 08/21/2021
"Customer concern of unit not heating. Found open thermal cut off causing no heat. Also found seized idler pulley. Replaced thermal cut off, hi limit and idler pulley. Test cycled, all checks ok. Ran air flow test, failed. Advised customer that vent from back of dryer to outside needs to be cleaned asap. Collected $75 deductible via cc.; used 1 DC96-00887C (THERMAL CUT-OFF), 1 DC47-00018A (OPERATING THERMOSTAT), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU810SWPU4
Near Plano, TX 75024
Jacob P.
Job Details: 08/20/2021
Customer concern of unit leaking. Found mounting bracket keeping right side of door from closing. Advised customer that this is an installation issue. Unit functioning as designed.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11067092600
Near Tacoma, WA 98445
Branden W.
Job Details: 08/20/2021
Customer concern is that the door does not latch. Repositioned latch. Door latches properly. Advised duct is not hooked up behind dryer.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED87HEDW1
Near Dallas, TX 75219
Jacob P.
Job Details: 08/20/2021
"Customer concern of unit not heating. Found open heating element causing no heat. Replaced heating element. Test cycled, all checks ok. ; used 1 WP8544771 (ELEMENT) from stock"
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF42H5200AP/A2 01
Near Frisco, TX 75035
Jacob P.
Job Details: 08/20/2021
"Customer concern of unit not draining and basket light not working. Advised customer there is no basket light in this unit. Found debris in drain pump filter causing slow drain. Cleaned filter. Test cycled, all checks ok."
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.877217
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 08/20/2021
"Installed previously ordered control board. Cycle tested unit 3x, all checks good."
We serviced a
GE RANGE
Model JGB700BEJ1TS
Near Spanaway, WA 98387
Branden W.
Job Details: 08/20/2021
Installed customer provided gas line. Bubble tested. No leaks. Cycle tested with bake and all burners. All checks good.
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF448AAP/XAA 02
Near Tacoma, WA 98405
Branden W.
Job Details: 08/20/2021
Installed new drain pump assembly. Cycle tested. All checks good.
We serviced a
SAMSUNG WALL OVEN
Model NV51K7770DS/AA
Near Dallas, TX 75230
Jacob P.
Job Details: 08/20/2021
"Installed previously ordered control board and cooling fan. Test cycled, all checks ok."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB855DC3
Near Spanaway, WA 98387
Cameron M.
Job Details: 08/20/2021
Customer concern is that washer makes squealing noise during operation. Cycle tested unit 3x empty found no mechanical issues. Cycle tested unit 10x with customer provided load oftowels. was unable to duplicate customer concern at time of service. Unit operating as designed. Advised customer to monitor and call if issue persists. Also advised customer to take video of issue should it happen.
We serviced a
LG DISHWASHER
Model LDF5678BD
Near Spanaway, WA 98387
Branden W.
Job Details: 08/20/2021
Installed new wash pump. Cycle tested. All checks good.
We serviced a
LG WASHER-TOPLOAD
Model WT7200CW
Near Puyallup, WA 98375
Cameron M.
Job Details: 08/19/2021
"Customer concern is that washer goes out of balance about 7 out of 10 loads. Cycle tested unit empty 3x, no issues found. Cycle 3x with customer provided load of towels. Found no mechanical issues. Found floor under washer flexing, causing unit to walk. Advised customer consult a contractor to stiffen floor."
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Lewisville, TX 75067
Jacob P.
Job Details: 08/19/2021
"Installed previously ordered console and upper spray arm. Test cycled, all checks ok."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB850WQ0
Near Puyallup, WA 98371
Branden W.
Job Details: 08/19/2021
"Customer concern is that dryer does not heat. Found open heating element causing no heat. Replaced element. Vacuumed inside of dryer. Cycle tested. All checks good. Performed airflow test, test failed (red)Advised to have dryer duct cleaned out asap. ; used 1 WP8544771 (ELEMENT) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GTW685BSL1WS
Near Murphy, TX 75094
Jacob P.
Job Details: 08/19/2021
Customer concern of unit not filling. Found no cold water supply to unit. Advised customer that plumber is needed to fix issue. Unit functioning as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB7130AWW
Near Fircrest, WA 98466
Branden W.
Job Details: 08/19/2021
Customer concern is that dishwasher does not have as much pressure causing poor wash results. Found inlet and outlet screens of wash sump clogged causing low pressure. Cleaned screens. Cycle tested. All checks good. Also found airgap leaking when dishwasher drains. Cleaned hose from gap to disposal. Draining properly.
We serviced a
KITCHENAID DISHWASHER
Model KUDC03FVSS4
Near Richardson, TX 75080
Jacob P.
Job Details: 08/19/2021
"Installed previously ordered sump assembly. Test cycled, all checks ok."
We serviced a
KENMORE WASHER-FRONT LOA
Model 11049972601
Near Lakewood, WA 98499
Cameron M.
Job Details: 08/19/2021
"Customer concern is unit does not spin clothes out fully. Cycle tested unit 10x, found no mechanical issue present. Unit operating as designed. Advised customer on regular cleaning intervals."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV220AEW/XAA
Near Irving, TX 75063
Jacob P.
Job Details: 08/19/2021
"Customer concern of unit not heating. Found open heating element causing no heat. Also found seized idler pulley. Replaced heating element and idler pulley. Test cycled, all checks ok. ; used 1 DC93-00634A (IDLER ASSEMBLY), and 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
SAMSUNG WASHER-FRONT LOA
Model WF45R6100AC/US
Near Puyallup, WA 98375
Cameron M.
Job Details: 08/19/2021
"Customer concern is that washer gives of burning/sour smell, minutes after starting a cycle. Found drain hose inserted to far in wall drain. Anchored drain hose at correct 6-8inches in wall drain. Found unit cyphoning water from wall drain pipe producing oder. Found no mechanical issues, unit operating as designed. Advised customer on regular cleaning intervals"
We serviced a
GE WASHER-TOPLOAD
Model GFW450SSM1WW
Near Steilacoom, WA 98388
Cameron M.
Job Details: 08/19/2021
"Customer concern is that washer does not tart cycle, unit will lock then unlock. Found loose wire in wire harness for motor connection on control board, causing unit to not start cycle. Reseated wire in connector and cycle tested unit 3x. All checks good"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Dallas, TX 75217
Jacob P.
Job Details: 08/19/2021
"Customer concern of unit making noise. Found worn right rear roller causing noise. Replaced roller, cleaned and lubed all other rollers. Test cycled, all checks ok. ; used 1 WPW10314173 (DRUM ROLLER) from stock"