Service History 7

Near Spanaway, WA 98387
Branden W.
Job Details: 01/07/2021
DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 01 Customer concern is that dryer makes squealing noise. And moisture sensor not working properly. Found seized idler pulley causing noise. Replaced pulley. Cleaned and calibrated moisture sensors. Cycle tested. All checks good. Advised about using timed cycle for mixed and small loads. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock
Near Tacoma, WA 98498
Jacob P.
Job Details: 01/07/2021
DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3 01 "Customer concern of unit not heating and making very loud grinding sound. Found dryer assembled incorrectly causing pressure on drum and seizing rear rollers. Also found worn idler pulley and open heating element. Replaced rear rollers, idler pulley and heating element. Test cycled, all checks ok. ; used 1 DC93-00634A (IDLER ASSEMBLY), 1 DC97-14486A (ELEMENT ASSEMBLY), and 2 DC97-16782A (DRUM ROLLER) from stock"
Near Puyallup, WA 98375
Branden W.
Job Details: 01/07/2021
DISHWASHER WHIRLPOOL WDT710PAYB3 Installed new wash pump. Cycle tested. Good spray pattern. All checks ok.
Near Bonney Lake, WA 98391
Branden W.
Job Details: 01/07/2021
DISHWASHER GE GDF510PSJ6SS Customer concern is that dishwasher does not drain entirely and causes it to overfill and leak. Removed drain hoses and cleaned hoses. Reinstalled. Cycle tested x5. Drains as designed. All checks good.
Near Sumner, WA 98391
Branden W.
Job Details: 01/07/2021
DRYER-ELECTRIC SAMSUNG DVE52M7750V/A3 Customer concern is that dryer makes clicking noise when running. Not making noise at time of service. Took dryer apart. Found lint build up in blower wheel. Vacuumed inside of dryer. Lubed rollers. Cycle tested. All checks good.
Near Milton, WA 98354
Branden W.
Job Details: 01/07/2021
DISHWASHER GE GDF520PGJWW Unable to locate model and serial tag on dishwasher. Called lowes support. Unable to provide service on dishwasher. Advised customer to call Lowes service advantage for further information.
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 01/07/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer concern of upper rack falling down. Found broken adjusters causing rack to fall. Replaced adjusters. Test cycled, all checks ok. ; used 1 W10712395 (ADJUSTER) from stock"
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 01/07/2021
RANGE SAMSUNG NE59J7630SS/AA 03 "Installed previously ordered display. Test cycled, all checks ok."
Near Fircrest, WA 98466
Jacob P.
Job Details: 01/07/2021
WASHER-FRONT LOA KENMORE 11044932202 "Installed preposition ordered drain pump. Test cycled, all checks ok."
Near Tacoma, WA 98424
Branden W.
Job Details: 01/07/2021
DRYER-ELECTRIC KENMORE 11061633610 Customer concern is that dryer makes loud squealing noise. Found seized idler pulley causing noise. Replaced pulley. Cycle tested. All checks good. ; used 1 W10837240 (BRACKET) from stock
Near Puyallup, WA 98371
Branden W.
Job Details: 01/07/2021
DISHWASHER SAMSUNG DW80J7550UG/AA 01 Installed previously ordered parts. Cycle tested. All checks good.
Near Spanaway, WA 98387
Branden W.
Job Details: 01/07/2021
WASHER-TOPLOAD GE GTW725BSN0WS Customer concern is that washer will not start a cycle and does not lock lid. Found failed lid lock causing unit to not start. Replaced lid lock. Cycle tested. All checks good. ; used 1 WH01X27954 (LID LOCK QUICK RELEA) from stock
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 01/07/2021
DRYER-ELECTRIC SAMSUNG DV50F9AEVWA/A2 "Customer concern of unit not heating. Found open heating element causing no heat. Also found seized idler pulley. Replaced heating element and idler pulley. Test cycled, unit now heats. Ran air flow test, failed. Advised customer that vent from back of dryer to outside needs to be cleaned asap.; used 1 DC93-00634A (IDLER ASSEMBLY), and 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
Near Steilacoom, WA 98388
Jacob P.
Job Details: 01/07/2021
RANGE GE JGSP31GER2WG "Customer concern of buttons unresponsive on control, oven temps too low, oven smoking at higher temps, and cooktop burners don't light off quickly. Found debris inside oven causing smoke. Also found debris in cooktop orifices causing delayed ignition. Cleaned debris. Found some control buttons unresponsive. Needs new control board, overlay, temp probe and door seal. Control board and overlay discontinued. Ahs to supply parts. ; ordrng 1 WB27T10324 (Control) and 1 WB27K5031 (Overlay) and 1 WB2K5319 (Door seal) and 1 WB21X5301 (Temp probe)"
Near Puyallup, WA 98374
Branden W.
Job Details: 01/07/2021
COOKTOP KITCHENAID KECC604BSS00 Customer concern is that power light (burner on indicator) is always on. Light off at time of surface. Cycled all burners. All working as designed at this time. Advised to call if issue returns. Customer wants to pay deductible to FAHW online.
Near Enumclaw, WA 98022
Branden W.
Job Details: 01/07/2021
DRYER-ELECTRIC LG DLE3500W "Customer concern is that dryer does not heat. Found open thermal cutoff causing no heat. Replaced cutoff, hi limit and thermistor. Cycle tested. Good Temps. Advised to have dryer duct cleaned from behind dryer to outside. ; used 1 6931EL3001F (THERMOSTAT), 1 6931EL3003D (THERMOSTAT), and 1 6323EL2001B (THERMISTOR) from stock"
Near DuPont, WA 98327
Jacob P.
Job Details: 01/07/2021
DRYER-ELECTRIC SAMSUNG DV48J7700EW/A2 01 "Customer concern of unit making noise and taking longer to dry. Found worn roller and seized idler pulley. Replaced roller and idler. Performed air flow test, yellow. Advised customer that vent from back of dryer to outside needs to be cleaned. Test cycled, all checks ok. ; used 1 DC93-00634A (IDLER ASSEMBLY), and 1 DC97-16782A (DRUM ROLLER) from stock"
Near Buckley, WA 98321
Branden W.
Job Details: 01/07/2021
RANGE KENMORE 79090212014 Installed new infinite switch. All checks good.
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 01/07/2021
WASHER-TOPLOAD GE WHDRR418G2WW "Came to install previously ordered parts. Found hub nut fused to basket, unable to remove without cutting basket. Called ahs, ahs supplying basket. ; ordrng 1 WH45X10060 (Basket)"
Near Graham, WA 98338
Branden W.
Job Details: 01/07/2021
RANGE WHIRLPOOL RF376LXGN0 Customer concern is that front left burner always on high. Found failed infinite switch causing burner to be stuck on high. Replaced infinite switch. Cycle tested. All checks good. ; used 1 WP3149400 (SWITCH-INF) from stock
Near Tacoma, WA 98467
Jacob P.
Job Details: 01/07/2021
DISHWASHER SAMSUNG DW80N3030UWAA 00 "Customer concern of unit producing error, unable to use dishwasher. Found unit producing leak error. Found inlet valve leaking causing error. Needs new inlet valve. Advised customer that part is currently out of stock and may take awhile to arrive. ; ordrng 1 DD82-01588A (Inlet valve)"
Near Spanaway, WA 98387
Branden W.
Job Details: 01/07/2021
RANGE GE JS750DF3BB Installed main board and temp probe prev tech ordered. Cycle tested. All checks good.
Near Puyallup, WA 98375
Branden W.
Job Details: 01/07/2021
WASHER-TOPLOAD WHIRLPOOL WTW4800XQ2 Customer concern is that washer bounces and bangs around in spin cycle. Found worn suspension rods causing tub to jump around. Needs new suspension rods. Next appointment 1/8 8-12; ordrng 1 W10780048 (suspension)
Near Lakewood, WA 98499
Jacob P.
Job Details: 01/07/2021
DRYER-ELECTRIC SAMSUNG DV48J7770EP/A2 02 "Customer concern of unit not starting. Found worn idler pulley causing no start. Replaced idler pulley. Test cycled, all checks ok. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
Near Tacoma, WA 98443
Branden W.
Job Details: 01/07/2021
DRYER-ELECTRIC SAMSUNG DVE50M7450W/A3 Customer concern is that dryer does not heat. Found open heating element causing no heat. Replaced element. Cycle tested. All checks good. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Tacoma, WA 98405
Jacob P.
Job Details: 01/07/2021
DRYER-ELECTRIC KENMORE 79681182310 "Customer concern of dryer leaking out front of unit. Found door seal very dirty causing poor seal, cleaned seal. Advised customer that there is no water supply to dryer, so any leaks are caused by something being put into the dryer. Test cycled all components, dryer functioning as designed."
Near Tacoma, WA 98445
Jacob P.
Job Details: 01/07/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer concern of soap debris left in dishwasher and top rack falling down. Found broken adjuster and slide stop causing upper rack to fall. Also found debris in upper spray arm. Test cycled dishwasher ×3, unit fills and washes each time. Needs new adjuster, slide stop and upper spray arm. ; ordrng 1 W10712395 (adjuster) and 1 WPW10508950 (Slide stop) and 1 WPW10498900 (Upper spray arm)"
Near Tacoma, WA 98445
Jacob P.
Job Details: 01/07/2021
WASHER-TOPLOAD AMANA NTW4600YQ0 "Customer concern of unit not draining, not finishing cycle and loud in spin cycle. Found dead spot on drain pump causing intermittent drain issue. Also found bad bearing in transmission causing loud sound in spin cycle. Clutch, belt and actuator are soaked in oil. Also found worn suspension rods. Needs new transmission, clutch, actuator, belt, drain pump and suspension rods. Transmission is special order part, FAHW to supply parts. ; ordrng 1 W11454741 (Transmission) and 1 WPW10006355 (Actuator) and 1 W10721967 (Clutch) and 1 WPW10006384 (Belt) and 1 WPW10276397 (Drain pump) and 1 W10780048 (Suspension rods)"
Near Buckley, WA 98321
Branden W.
Job Details: 01/07/2021
WASHER-FRONT LOA MAYTAG MHW5500FC1 Customer concern is that washer will not operate a cycle. Just runs drain pump. Found F3 E1 (pressure signal out of range) stored. Replaced fault pressure switch. Cycle tested. All checks good. Secured drain hose with zip tie. ; used 1 WPW10448876 (SWITCH-WL) from stock
Near Tacoma, WA 98465
Jacob P.
Job Details: 01/07/2021
WASHER-FRONT LOA SAMSUNG WF45M5500AW/A5 Customer concern of unit not washing. Found 3C2 error stored. Needs new inverter board and rps sensor. ; ordrng 1 DC92-01982A (Control board assy) and 1 DC31-00098A (Rps sensor)
Near Gig Harbor, WA 98329
Jacob P.
Job Details: 01/07/2021
DISHWASHER KENMORE 66512783K310 "Customer concern of unit shutting down mid cycle. Found inlet valve error stored. Test cycled all components through service mode, all checks ok. Unable to verify issue at this time. Advised customer to call back if problem persists."
Near Tacoma, WA 98446
Jacob P.
Job Details: 01/07/2021
DISHWASHER KITCHENAID KUDS40CVSS4 "Customer concern of unit not filling. Started cycle upon arrival, unit filled and washed. Test cycled inlet valve ×10, checks ok. Unable to verify issue at this time, advised customer to call back if problem persists."
Near Spanaway, WA 98387
Jacob P.
Job Details: 01/07/2021
LAUNDRY CENTER FRIGIDAIRE FTF2140ES0 Customer concern of unit not spinning or washing. Found shorted MCU causing no motor movement. Needs new MCU. ; ordrng 1 134743500 (MCU)
Near Puyallup, WA 98373
Branden W.
Job Details: 01/07/2021
DRYER-ELECTRIC GE GTD33EASK0WW Customer concern is that dryer stopped working. Found drum belt came off causing it to not run. Reinstalled belt. Cycle tested. All checks good.
Near Spanaway, WA 98387
Jacob P.
Job Details: 01/07/2021
DRYER-ELECTRIC SAMSUNG DV52G8700EP/A2 01 Customer concern of loud clunking sound. Found cracked drum causing sound. Needs new drum assembly and front rollers. ; ordrng 1 DC97-14849H (Drum) and 2 Dc97-16782a (Roller)s
Near Puyallup, WA 98375
Branden W.
Job Details: 01/07/2021
RANGE GE PGB995SET2SS Customer concern is that lower oven does not heat. Found failed ignitor causing unit to not light. Replaced ignitor. Cycle tested. All checks good. ; used 1 WB13K21 (OVEN IGNITER) from stock
Near Tacoma, WA 98445
Branden W.
Job Details: 01/07/2021
DRYER-ELECTRIC SAMSUNG DVE50R5200AW/A3 Customer concern is that dryer does not heat. Found open heating element causing no heat. Needs new element. ; ordrng 1 DC97-14486A (Heating Elememt)
Near Tacoma, WA 98407
Jacob P.
Job Details: 01/07/2021
DRYER-ELECTRIC KENMORE 11066752500 Customer concern of black streaks on clothes and pieces of seal coming out. Found rear felt seal torn causing marks on clothing. Needs new felt seal. ; ordrng 1 W10612022 (Drum seal)
Near Gig Harbor, WA 98332
Jacob P.
Job Details: 01/07/2021
DRYER-ELECTRIC KENMORE 11071633610 "Customer concern of unit not starting. Found open thermal fuse causing no start. Also found open hi limit and thermistor ohms out of range. Needs new thermal fuse, thermistor and hi limit. Advised customer that thermal fuse is out of stock and may take awhile to arrive. ; ordrng 1 W10909685 (Thermal fuse) and 1 WP3391912 (Hi limit) and 1 WP8577274 (Thermistor)"
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 01/07/2021
DRYER-ELECTRIC GE DBXR453EA1WW Customer concern of unit making loud squealing sound. Found front and rear bearings completely worn through. Needs new front and rear bearing. ; ordrng 1 WE25M40 (Rear bearing) and 1 WE49X20697 (Front bearing)
Near Puyallup, WA 98374
Branden W.
Job Details: 01/07/2021
WASHER-TOPLOAD MAYTAG MVWX500BW0 "Customer concern is that washer makes loud noise in the spin cycle. Found failed transmission bearings. Needs new transmission, belt and pulley. All parts show to be on back ordered. Auth needed. ; ordrng 1 W11454372 (Gearcase) and 1 WPW10006384 (drive belt) and 1 W10721967 (drive pulley)"
Near Tacoma, WA 98445
Branden W.
Job Details: 01/07/2021
WASHER-FRONT LOA KENMORE 79641072310 Tech was assigned as a helper;
Near Eatonville, WA 98328
Branden W.
Job Details: 01/01/2021
WASHER-FRONT LOA SAMSUNG WF45R6100AW/US Installed new dispenser drawer. Leveled washer. Cycle tested. All checks good.
Near Graham, WA 98338
Branden W.
Job Details: 01/01/2021
OTHER KENMORE 79574027610 Performed pm check. 36deg in fresh food. 0deg in freezer. Installed customer provided water filter. All checks good.
Near Tacoma, WA 98409
Jacob P.
Job Details: 01/01/2021
DISHWASHER FRIGIDAIRE LFID2426TF4A "Installed previously ordered ui board and door latch. Test cycled, all checks ok."
Near Tacoma, WA 98405
Jacob P.
Job Details: 01/01/2021
WASHER-FRONT LOA MAYTAG MHW5630HW0 "Installed previously ordered door boot. Test cycled, all checks ok. Left failed part with customer."
Near Tacoma, WA 98407
Jacob P.
Job Details: 01/01/2021
WASHER-TOPLOAD LG WT1501CW "Performed pm check on washer, all checks ok."
Near Tacoma, WA 98404
Branden W.
Job Details: 01/01/2021
WALL OVEN MAGIC CHEF 9122VUV Customer concern is that oven does not heat most of the time. Found ignitor out of range causing no ignition. Replaced ignitor. Cycle tested. All checks good. Lower heat shield missing. Advised Temps will be off without it. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock
Near Puyallup, WA 98372
Branden W.
Job Details: 01/01/2021
RANGE SAMSUNG NE59J7630SG Installed new display board and convection fan motor. Cycle tested. All checks good.
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 01/01/2021
DISHWASHER KENMORE 66513889K800 Customer concern of long delay between starting cycle and unit actually washing. Found dead spot on wash pump causing no start and control board sending intermittent voltage. Needs new wash pump and control board. Advised customer she will need to call in to Sears for repair service.
Near University Place, WA 98466
Jacob P.
Job Details: 01/01/2021
WASHER-TOPLOAD MAYTAG MVWB980BW0 "Installed previously ordered bleach dispenser. Test cycled, all checks ok. Left failed part with customer."
Near Tacoma, WA 98405
Jacob P.
Job Details: 01/01/2021
DISHWASHER WHIRLPOOL WDT970SAHV0 "Installed previously ordered door seal. Test cycled, all checks ok."
Near Graham, WA 98338
Jacob P.
Job Details: 01/01/2021
WASHER-TOPLOAD SAMSUNG WA48H7400AW/A2 02 "Installed previously ordered suspension rods. Test cycled with a load, all checks ok."
Near Graham, WA 98338
Branden W.
Job Details: 01/01/2021
WASHER-TOPLOAD MAYTAG MVWC565FW0 Installed new suspension rods previous tech ordered. Also found unit timing out in rinse cycle due to cold water pressure being too low causing long fill time. Cleaned inlet screen. Cycle tested with a load. All checks good.
Near Tacoma, WA 98408
Branden W.
Job Details: 01/01/2021
LAUNDRY CENTER KENMORE 41797822701 "Customer concern is that washer makes loud squealing noise when running and dryer takes numerous cycles to dry. Performed airflow test on dryer. No airflow. Removed vent from dryer. Tested good. Advised there is a blockage in vent to the outside. Found washer transmission bearings worm out causing squealing noise. Needs new transmission. ; ordrng 1 134735700 (h transmission) and 1 5303279394 (seal,tub) and 1 131545101 (trunnion) and 1 3204405 (outer tub bearing!wa) and 2 137539500 (bolt)s and 1 137107000 (plate)"
Near Eatonville, WA 98328
Branden W.
Job Details: 01/01/2021
WASHER-FRONT LOA LG WM4270HVA 01 Customer concern is that door boot came off and door holder plunger broke. Customer reinstalled boot but not outer clamp. Intalled outer door boot spring clamp. Installed new door holder. Cycle tested. All checks good. ; used 1 AGM73610701 (MAGNET HOLDER) from stock
Near Olympia, WA 98503
Jacob P.
Job Details: 01/01/2021
RANGE SAMSUNG NE59M4310SS/AA "Installed previously ordered glass top. Test cycled, all checks ok."
Near Olympia, WA 98502
Jacob P.
Job Details: 01/01/2021
DISHWASHER GE GDT695SMJ2ES "Installed previously ordered UI board. Test cycled, all checks ok."
Near Olympia, WA 98501
Jacob P.
Job Details: 01/01/2021
DISHWASHER GE GHDA650L00WW "Installed previously ordered drain hose. Test cycled, all checks ok."
Near Lacey, WA 98516
Jacob P.
Job Details: 01/01/2021
RANGE SAMSUNG NE63T8111SG "Complaint of broken glass top. No model and serial tag on unit. Note on top of unit that says 'awaiting buy out from Samsung'. Needs new glasses top, part shows not available. Called asurion tech assist. Tech assist advised to talk to store manager and advise them of the situation. Unable to repair due to no model and serial tag and part not available."
Near Puyallup, WA 98374
Branden W.
Job Details: 01/01/2021
DISHWASHER FRIGIDAIRE FFBD2412SS0A Customer concern is that dishwasher shuts off after about 10 minutes. Tested in normal cycle for 25 minutes. Advised that customer was likely running the rinse only cycle. Advised on proper cycle selection.
Near DuPont, WA 98327
Jacob P.
Job Details: 01/01/2021
DISHWASHER GE GDT695SSJ0SS "Installed previously ordered control board. Test cycled, all checks ok."
Near Graham, WA 98338
Branden W.
Job Details: 01/01/2021
WASHER-TOPLOAD SAMSUNG WA48H7400AW/A2 02 Tech was assigned as a helper;
Near Tacoma, WA 98498
Jacob P.
Job Details: 01/01/2021
DISHWASHER KENMORE 66513763K600 "Installed previously ordered sump assy. Test cycled, all checks ok."
Near Puyallup, WA 98374
Branden W.
Job Details: 01/01/2021
WASHER-TOPLOAD SAMSUNG WA52M7750AV/A4 "Installed new wire harness, mems sensor and board. Cycle tested empty and with a load. All checks good. Secured drain hose in stand pipe with a zip tie."
Near Puyallup, WA 98373
Branden W.
Job Details: 01/01/2021
WASHER-FRONT LOA GE WSSH300G2WW Installed new control board. Cycle tested. All checks good
Near Spanaway, WA 98387
Jacob P.
Job Details: 01/01/2021
DRYER-ELECTRIC WHIRLPOOL WED7300XW0 "Customer concern of AF error code, stated shoe got stuck in dryer that caused error. Found pulley and belt unmounted causing error. Remounted pulley and belt. Test cycled, all checks ok."
Near Eatonville, WA 98328
Jacob P.
Job Details: 01/01/2021
DRYER-ELECTRIC SAMSUNG DV438AER/XAA "Came to install drum. Found drum worn through front drum retainer ring. Needs new retainer ring. Part is discontinued. AHS to supply parts. ; ordrng 1 DC97-10354A (Front retainer ring), states that autho needed"
Near Tacoma, WA 98445
Jacob P.
Job Details: 01/01/2021
RANGE MAYTAG MES5870AAQ "Installed previously ordered temp probe. Test cycled, all checks ok."
Near Eatonville, WA 98328
Branden W.
Job Details: 01/01/2021
RANGE KITCHENAID KGRS505XSS01 Installed new gas valve manifold assembly. Cycle tested all burners. Bubble tested for leaks at manifold. No leaks. All ops good.
Near Lakewood, WA 98499
Jacob P.
Job Details: 01/01/2021
WASHER-TOPLOAD WHIRLPOOL LSR7233EQ0 "Installed previously ordered drain hose. Test cycled, all checks ok."
Near Olympia, WA 98501
Jacob P.
Job Details: 01/01/2021
DRYER-ELECTRIC SAMSUNG DV50F9A6EVW/A2 "Customer concern of unit making grinding sound and taking a long time to dry. Found worn idler pulley causing noise and lint build up in blower housing causing long dry times. Replaced idler pulley and cleaned lint from housing. Test cycled, all checks ok. ; used 1 Dc93-00634a (Idler pulley) from stock"
Near Olympia, WA 98512
Jacob P.
Job Details: 01/01/2021
WASHER-TOPLOAD WHIRLPOOL WTW8500DC0 "Installed previously ordered console and control board. Test cycled, all checks ok."
Near Tacoma, WA 98466
Jacob P.
Job Details: 01/01/2021
DRYER-ELECTRIC GE GFD14ESSNWW "Concern of dryer noisy. Found left panel bent in causing drum to rub on panel. Advised manager of issue, they advised they will sell unit as is."
Near Tacoma, WA 98406
Branden W.
Job Details: 01/01/2021
DRYER-ELECTRIC SAMSUNG DV350AEW/XAA Installed new drum and rear rollers. Vacuumed inside of dryer. Cycle tested. All checks good.
Near Olympia, WA 98501
Jacob P.
Job Details: 01/01/2021
DISHWASHER MAYTAG MDB8959SFZ4 "Installed previously ordered console. Test cycled, all checks ok"
Near Tacoma, WA 98406
Branden W.
Job Details: 01/01/2021
DISHWASHER SAMSUNG DW80K5050USAA/ 01 Installed new door latch. Cycle tested. All checks good.
Near Sumner, WA 98390
Branden W.
Job Details: 01/01/2021
DISHWASHER SAMSUNG DW80M2020US/AA 00 Customer concern is that dishwasher stopped working again and normal flashes. Found inlet valve leaking causing leak sensor to be set off. Needs new inlet valve. Different leak source than previous service. Advised part shows back ordered. May take awhile to get. Needs authorization. ; ordrng 1 DD81-02265A (A/S-WATER VALVE)
Near Tacoma, WA 98405
Jacob P.
Job Details: 01/01/2021
RANGE FRIGIDAIRE FFEF3016USB Installed previously ordered door glass. Cleaned out all broken glass. Checks ok.
Near Tacoma, WA 98403
Jacob P.
Job Details: 01/01/2021
WASHER-TOPLOAD AMANA NTW4516FW2 "Installed previously ordered suspension rods and capacitor. Test cycled, all checks ok."
Near Puyallup, WA 98374
Branden W.
Job Details: 01/01/2021
WASHER-FRONT LOA ELECTROLUX EFLS517SIW0 Customer concern is that washer leaks into lower drawer intermittently. Also smells like mold. Took front panel off. Found no signs of leak. Cycle tested numerous times. All ops as designed at this time. Advised that door boot and glass needs to be kept clean of debris to prevent leak from front door. Also advised to run clean washer cycle regularly Floor torn under feet prior to service.
Near Puyallup, WA 98375
Branden W.
Job Details: 01/01/2021
OVEN-WALL KITCHENAID KEBV208MSS03 Customer concern is that TouchPad wearing out and lower door does not fully closed. Advised TouchPad is NLA so it can not be replaced. Found lower door hinges over extended causing door to not close fully. Needs new door hinges. Next service 1/7 8-12; ordrng 1 WP9760579 (hinge right) and 1 WP9760574 (hinge left)
Near Tacoma, WA 98444
Jacob P.
Job Details: 12/17/2020
WASHER-FRONT LOA LG WM3360HVCA "Customer concern of leak. Found bad seal in hot water inlet valve. Replaced valve. Test cycled, all checks ok. Left failed part with customer. ; used 1 5220FR2006H (INLET VALVE (HOT)) from stock"
Near Tacoma, WA 98407
Jacob P.
Job Details: 12/17/2020
WASHER-FRONT LOA FRIGIDAIRE ATF8000FS1 "Customer concern of unit always using hot water. Found supply line crossed on inlet valves. Swapped supply lines. Test cycled, all checks ok."
Near Puyallup, WA 98373
Branden W.
Job Details: 12/17/2020
WASHER-FRONT LOA GE GFWS1700H1WW Installed new line filter kit. Cycle tested. All checks good.
Near Eatonville, WA 98328
Branden W.
Job Details: 12/17/2020
WASHER-TOPLOAD MAYTAG MVWB835DW0 Installed new gearcase and slider. Washplate and plate bolt did not ship in time for service. Was able to remove and reuse old washplate and bolt. Calibrated washer. Cycle tested with a load. All ops good.
Near Puyallup, WA 98371
Branden W.
Job Details: 12/17/2020
DISHWASHER SAMSUNG DW80F600UTS/AA Installed new main board. Cycle tested in normal cycle. All checks good.
Near Bonney Lake, WA 98391
Branden W.
Job Details: 12/17/2020
WASHER-TOPLOAD MAYTAG MVWX655DW1 "Customer concern is that washer will not spin and makes noise. Found drive pulley, nut and belt came off. Belt wrapped around motor pulley melting it. Also found worn basket hub causing basket wobble. Needs new motor, belt, pulley kit, shield and hub. Advised floor under washer is damaged from washer failure. Declined to repair at this time."
Near Gig Harbor, WA 98332
Jacob P.
Job Details: 12/17/2020
OVEN-WALL n/a "Customer concern of lower oven and upper oven not heating. Found lower oven bake element broken and upper oven elements not receiving voltage. Needs new lower oven bake element and control. No model and serial tag. Unable to research parts. Called into AHS, AHS putting machine into replacement options. Auth code 90tlcm."
Near Puyallup, WA 98374
Branden W.
Job Details: 12/17/2020
DISHWASHER FRIGIDAIRE FFBD2412SS0A Customer concern is that dishwasher stopped draining. Put into drain upon arrival. Unit drained. Cycle tested pump x10. Ran several rinse cycles. Cleaned filters. All ops good at time of service. Advised to call if issues returns.
Near Tacoma, WA 98422
Jacob P.
Job Details: 12/17/2020
DISHWASHER SAMSUNG DMR78AHB "Installed previously ordered door seal. Test cycled, all checks ok."
Near Fox Island, WA 98333
Jacob P.
Job Details: 12/17/2020
WASHER-FRONT LOA WHIRLPOOL WFW5090GW "Customer concern of unit not starting and f20 code. F20 error is ACU AP and heater failure. Per whirlpool tech sheet, needs new ACU and heater. ; ordrng 1 W11371719 (CCU) and 1 W10847365 (Heater)"
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 12/17/2020
DRYER-ELECTRIC AMANA NED4655EW1 "Customer concern of dryer not starting. Found open thermal fuse causing no power. Replaced thermal fuse. Test cycled, unit now starts. Ran air flow test, failed. Advised customer that vent needs to be cleaned before using the machine or failure will happen again. ; used 1 WP3392519 (Thermal fuse) from stock"
Near Tacoma, WA 98404
Jacob P.
Job Details: 12/17/2020
WASHER-FRONT LOA WHIRLPOOL WTW5000DW2 "Customer concern of unit not agitating. Found actuator not shifting between spin and agitate. Replaced actuator. Test cycled, all checks ok. ; used 1 WPW10006355 (ACTUATOR) from stock"
Near DuPont, WA 98327
Jacob P.
Job Details: 12/17/2020
DISHWASHER WHIRLPOOL DU1055XTVB0 Customer concern of unit leaking. Found torn door seal causing leak. No signs of water underneath unit. Needs new door seal. ; ordrng 1 W10542314 (Door seal)
Near Gig Harbor, WA 98332
Jacob P.
Job Details: 12/17/2020
WASHER-FRONT LOA LG WM9000HVA "Customer concern of unit not draining. Found in impeller detached from drain pump causing no drain. Replaced drain pump. Test cycled, all checks ok. ; used 1 4681EA2001T (Drain pump) from stock"
Near Graham, WA 98338
Branden W.
Job Details: 12/17/2020
DISHWASHER SAMSUNG DW80H9970US/AA "Dishwasher water wall assembly removed prior to service. Customer concern is that dishwasher produces 7E (water wall motor) error. Previous company replaced water wall motor and slide assembly. Wrong parts possibly installed. Needs new water wall motor, slide, vane and pcb. NEEDS AUTH; ordrng 1 DD97-00204C (ASSY MOTION) and 1 DD97-00318B (ASSY VANE) and 1 DD97-00216A (ASSY COVER NOZZLE) and 1 DD97-00477A (ASSY PCB)"
Near Gig Harbor, WA 98332
Jacob P.
Job Details: 12/17/2020
DISHWASHER KENMORE 66514793N511 "Performed pm check on dishwasher, all checks ok."
Near Eatonville, WA 98328
Branden W.
Job Details: 12/17/2020
DRYER-ELECTRIC GE GFDN240EL1WW Customer concern is that power button broke and dryer will not power on. Found power button broke off console. Needs new console and badge. Next appointment 12/18 8-12. Advised parts may not be in before we close for the week. ; ordrng 1 WE19M1687 (DRYER CONTROL PANEL ASSEMBLY - WHITE) and 1 WE19M1624 (GE BADGE - GRAY)
Near Olympia, WA 98512
Jacob P.
Job Details: 12/17/2020
DISHWASHER WHIRLPOOL WDF330PAHW2 "Installed previously ordered wash pump. Test cycled, all checks ok."