We serviced a
AMANA DRYER-GAS
Model NGD5800HW0
Near McKinney, TX 75069
John
Job Details: 12/12/2022
Customer concern is dryer not powering on. Confirmed power to control board and UI. Thermal fuse checks good. Needs new consol and UI.; ordrng 1 W11378950 (Consol)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Fife, WA 98424
Cameron M.
Job Details: 12/09/2022
Installed previously ordered gearcase and slider. Cycle tested unit 3x. All checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11082822102
Near Fircrest, WA 98466
Cejay
Job Details: 12/09/2022
Customer concern is that dryer is not heating. Preformed airflow test failed(red) found open thermal cutoff causing dryer not to heat. Needs new thermal cutoff kit. Installed new thermal cutoff kit cycle tested dyer all checks good. Advised customer dryer vents need service before resuming operation of dryer.customer signed airflow acknowledgement.; used 1 279973 (CUTOFF-TML) from stock
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4815EW0
Near Auburn, WA 98001
Cejay
Job Details: 12/09/2022
"Customer concern is that washer is not advancing cycles. Pulled error codes via service mode. F8E1,Verified pressure hose is connected. Manually activated water valves. Preformed calibration cycle. Cycle tested washer. Could not replicate error at time of service. All checks good"
We serviced a
HOTPOINT DISHWASHER
Model HDF330PGRAWW
Near Puyallup, WA 98371
Cejay
Job Details: 12/09/2022
"Installed previously ordered user board, still no response from UI. Confirmed 13v to UI. Board defective. Needs new main control board and UI. Follow up scheduled for 12/23 10-2pm; ordrng 1 WD21X27139 (CONFIGURED SERVICE UI) and 1 WD21X31740 (CONFIGURED MACHINE CONTROL BOARD)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022622100
Near Garland, TX 75042
Patrick
Job Details: 12/09/2022
"Customer concern, leak from rear during use. Found clogged wall drain causing overflow. Customer must have licensed plumber clear drain."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC5
Near Rockwall, TX 75087
Patrick
Job Details: 12/09/2022
"Customer concern, f6e2 error code. Confirmed. Comms error, f6e3, comms error, f2e1 ui stuck button. Cleared error codes, calibrated unit. Must replace controls and console. ; ordrng 1 W10838672 (Console) and 1 W11401712 (Main control)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 79681583410
Near Tacoma, WA 98499
Cejay
Job Details: 12/09/2022
Customer concern is that dryer is taking multiple cycles to dry. Preformed airflow test failed (yellow) Preformed temperature checks good. Advised customer dryer vents need service. All checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM3700HWA
Near Edgewood, WA 98372
Cameron M.
Job Details: 12/09/2022
"Customer concern is that washer leaks from rear of washer.. found evidence of oversuds conditions from rear vent. Causing unit to leak from rear vent during spin cycle. Cycle tested unit, found no mechanical issues. Advised customer on regular cleaning intervals. Also advised customer on using high quality detergent"
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SSM1WW
Near Dallas, TX 75225
John
Job Details: 12/09/2022
Pushed stacked units back into laundry room so that door can be closed.
We serviced a
KITCHENAID RANGE
Model KERS807SBL00 0.00
Near Auburn, WA 98001
Cameron M.
Job Details: 12/09/2022
"Customer concern is that broil element doesn't heat and front right burner does not heat. Found open broil element. Causing oven to not heat during broil setting. Also found open surface burner element open, causing right front burner to not heat. Needs new surface burner and broil element. Follow up visit scheduled for 12/16 1-5; ordrng 1 WP9760774 (Element-broil) and 1 W10823698 (SURFACE BURNER)"
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SSM1WW
Near Wylie, TX 75098
Patrick
Job Details: 12/09/2022
Replaced lf shock. All checks good
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7200AV/US
Near Wylie, TX 75098
Patrick
Job Details: 12/09/2022
"Customer concern, unit making loud squeeking noise during fill. Confirmed. Must replace inlet valve. ; ordrng 1 DC97-15459H (Valve assy)"
We serviced a
GE DISHWASHER
Model GSD4920Z02BB
Near Puyallup, WA 98375
Cejay
Job Details: 12/09/2022
Customer concern is that dishwasher is leaking. Found door seal and LH and RH baffels damaged. Also found signs of oversuds condition. Needs new door seal and baffels. Advised customer on using high quality detergent and running regular cleaning cycles. Follow up scheduled for 12/15 8-12pm; ordrng 1 WD8X227 (tub corner baffle r) and 1 WD8X228 (tub corner baffle l) and 1 WD08X10016 (seal)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6200KW0
Near Garland, TX 75044
Patrick
Job Details: 12/09/2022
"Customer concern, makes strange noise during use. No error codes. No noise during operation while empty. Ran rinse and spin with fitted sheet and several other items. Good fill, good agitate, good drain, good spin. All checks good at this time"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48J7770EP/A2 02
Near Tacoma, WA 98445
Cameron M.
Job Details: 12/09/2022
"Customer concern is that dryer makes noise during operation. Found seized front left roller, causing noise during operation. Needs new roller. Installed new roller, cleaned and vacuumed inside of dryer. Cleaned and calibrated moisture sensors. Cycle tested unit, all checks good. ; used 1 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
SAMSUNG RANGE
Model NE59M4320SS/AA 03
Near Denton, TX 76208
John
Job Details: 12/09/2022
Installed new FL infinite switch and FR burner. Found center of FR burner heating but not out side burner. New burner passes continuity checks. Needs FR infinte switch.; ordrng 1 DG44-01006B (REGULATOR ENERGY FR)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48H7400EW/ A2 01
Near Edgewood, WA 98372
Cameron M.
Job Details: 12/09/2022
"Customer concern is that dryer makes clunky noise during operation. Found failed rear right roller bushing, causing clunking noise during operation. Needs new roller. Installed new roller, cleaned and vacuumed inside of dryer. Cleaned and calibrated moisture sensors. Cycle tested unit. All checks good customer retained failed part. Collected payment via debit card Payment. ; used 1 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDK03CTBL0
Near Coppell, TX 75019
John
Job Details: 12/09/2022
Installed new inlet and inlet port. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW2
Near Dallas, TX 75229
Patrick
Job Details: 12/09/2022
Replaced hub and impeller. Calibrated. Tested unit. All checks good.
We serviced a
MAYTAG COOKTOP
Model MEC7430WB01
Near Grand Prairie, TX 75050
John
Job Details: 12/09/2022
Customer concern is cooktop cracked. Customer states that it cracked while being used. Confirmed cracked cooktop. Needs new cooktop. AHS to supply out of stock parts.; ordrng 1 W10376592 (cooktop)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Puyallup, WA 98375
Cejay
Job Details: 12/08/2022
"Customer concern is that dishwasher is leaking from bottom right of door. Found signs of water from inlet valve and separating lower spray arm causing dishwasher to leak. Also found signs of possible oversuds condition, excessive soap residue inside dishwasher tub. Needs new lower spray arm. Advised customer inlet valve shows old signs of leak but is not currently leaking at time of service. Follow up scheduled for 12/13 8-12pm; ordrng 1 W10837249 (ARM-SPRAY)"
We serviced a
KENMORE DISHWASHER
Model KDPE234GPS0
Near Lakewood, WA 98498
Cejay
Job Details: 12/08/2022
Customer concern is that top rack of dishwasher has fallen. And pro wash cycle status intermittently dose not show on display. No stored error codes Found RS adjuster damaged causing top rack to fall needs new adjusters. And display for cycle status issue. AHS to supply. Requires Auth. ; ordrng 2 WPW10546503 (adjuster)s and 1 W11162736 (CONSOLE)
We serviced a
SAMSUNG RANGE
Model NE59M4320SS/AA02
Near Mesquite, TX 75150
Patrick
Job Details: 12/08/2022
"Customer concern, lh burners only go on high. Confirmed. Elements good, must replace infinite switches. ; ordrng 1 DG44-01005B (Infinite sw) and 1 DG44-01002A (Infinite sw)"
We serviced a
GE RANGE
Model JB655EK4ES
Near Rockwall, TX 75087
Patrick
Job Details: 12/08/2022
Replaced element. Tested unit. All checks good.
We serviced a
LG DRYER-ELECTRIC
Model DLEX3700V
Near Puyallup, WA 98374
Cameron M.
Job Details: 12/08/2022
"Installed previously ordered user interface, cycle tested unit 10x. All checks good."
We serviced a
KENMORE DISHWASHER
Model 665.13542N410
Near Tacoma, WA 98406
Cameron M.
Job Details: 12/08/2022
"Customer concern is that dishwasher does not fill and wash. Cycle tested unit, proper fill operation. Found seized wash motor, causing unit to not wash. Needs new pump and motor assembly. Follow up visit scheduled for 12/20 1-5; ordrng 1 W11230103 (PUMP AND MOTOR ASSEMBLY)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW6620HC0
Near McKinney, TX 75071
John
Job Details: 12/08/2022
"Installed new dispenser drawer and pressure switch. Unit still giving low flow error. Customer states that unit runs properly when set to cold. Found inlet valve on hot side not opening fully. Checked service valves, opening properly. Needs new inlet valves.; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)"
We serviced a
LG RANGE
Model LRE3061ST/00
Near Tacoma, WA 98403
Cameron M.
Job Details: 12/08/2022
"Installed previously ordered convection fan motor, cycle tested unit. All checks good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PCAS0
Near University Place, WA 98466
Cejay
Job Details: 12/08/2022
Customer concern is that dishwasher is not drying. Pulled error codes via service mode. 7-1 6-6. Found open element causing dishwasher not to heat. Needs new element. Follow up scheduled for 12/12 8-12pm; ordrng 1 W10518394 (HEATER)
We serviced a
AMANA DRYER-ELECTRIC
Model NED4500VQ2
Near Tacoma, WA 98408
Cejay
Job Details: 12/08/2022
Customer concern is that dryer timer dose not advance.Preformed airflow test pass. Thermal cutoff tested good. cycling thermostat tested good continuity and ohms in range. Needs new timer. Follow up scheduled for 12/15 1-5pm; ordrng 1 WP8299779 (TIMER)
We serviced a
KENMORE DISHWASHER
Model 665.74362K2
Near Tacoma, WA 98406
Cameron M.
Job Details: 12/08/2022
"Customer concern is that dishwasher is that dispenser does not open and unit does not dry dishes. Cycle tested unit via service mode 10x , unit functioned properly 9x on 10th tested unit failed to open dispenser not Cycle heater. Needs new main control. Advised customer main control shows NLA. Collected tip fee via check"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED6620HC0
Near Bonney Lake, WA 98391
Cejay
Job Details: 12/08/2022
Customer concern is that dryer power button intermittently unresponsive. No stored error codes. Was able to replicate error but turning off and on the dryer multiple times. The power button will intermittently become unresponsive on or off but all other buttons will function properly. Needs ACU and HMI. Requires Auth.; ordrng 1 W11350214 (ACU) and 1 W11351728 (CNTRL-ELEC)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Sachse, TX 75048
Patrick
Job Details: 12/08/2022
"Customer concern, unit acts strangely. F0e3, f8e6, f7e4. Ran factory reset, calibrated unit, ran svc diagnostics, all checks good. Ran rinse and spin with 6 towels. Good operation, good complete. No fault detected at this time."
We serviced a
GE WALL OVEN
Model JK3800SH3SS
Near Dallas, TX 75287
John
Job Details: 12/08/2022
"Customer concern is oven heating too hot. Customer states thatunit worked after previous repair for about a week. Found F30 fault code for shorted temp sensor. Tested temp sensor, fails ohms checks, needs new temp sensor.; ordrng 1 WB21X10165 (sensor asm)"
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US/AA 00
Near Plano, TX 75093
John
Job Details: 12/08/2022
Installed new inlet valve and Case Break assy. All checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM2016CW
Near Bonney Lake, WA 98391
Cejay
Job Details: 12/08/2022
"Installed previously ordered Dedergent dispenser, hot and cold inlet valves and vent hose. Cycle tested washer found oversuds condition. Advised customer on using high quality detergent. Also Advised customer small leak coming from hot water spiket.All checks good."
We serviced a
GE RANGE
Model JGBP28SET2SS
Near Puyallup, WA 98375
Cameron M.
Job Details: 12/06/2022
"Customer concern is that oven overgases and minor exploration of gas ignition, rear right burner does not ignite. Preformed amp draw on bake ignitor, 2.63 amps (failed). Found spillover build-up, causing burner to not ignite. Cleaned burner bodies and offices, in good working order . Needs new ignitor/burner kit. Installed new ignite/burner kit. Cycle tested unit. All checks good"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2
Near Addison, TX 75001
Patrick
Job Details: 12/06/2022
"Customer concern, wrinkle prevent feature no longer operates. Ran normal cycle with wrinkle prevent selected, confirmed issue. Must replace control board. ; ordrng 1 DC92-01626B (Control board)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7200AW/US 03
Near Richardson, TX 75080
John
Job Details: 12/06/2022
Customer concern is washer not spinning giving unbalanced error. Ran drain and spin cycle with basket empty and found that tub moves around alot inside case while trying to sense. Found damper rods worn and very bouncy. Needs new damper rods.; ordrng 4 DC97-16350V (Damper)s
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Plano, TX 75024
John
Job Details: 12/06/2022
"Customer concern door won't close on dishwasher, found clip for adjuster misaligned causing rack to not allow door to close. Reinstalled clip in correct position and tested unit, rack slides up and down and door closes. Unit checks all good."
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SSM1WW
Near Dallas, TX 75225
Patrick
Job Details: 12/06/2022
"Found power cord partially disconnected. Reconnected, tested unit, all checks good."
We serviced a
LG DRYER-ELECTRIC
Model DLE3733S
Near Dallas, TX 75206
Patrick
Job Details: 12/06/2022
"Customer concern, unit making loud rumble during use. Found rf roller bearing destroyed. Replaced from truck stock, tested unit all checks good. Air test passed yellow. ; used 1 4581EL2002H (Roller) from stock"
We serviced a
GE DISHWASHER
Model GDF520PGJ5BB
Near Spanaway, WA 98387
Cameron M.
Job Details: 12/06/2022
"Customer concern is that dishwasher does not power customer would trip breaker to reset, now completely unresponsive. During visual inspection found evidence of leak. Verified power supply, good 120v. Tested voltage to user interface board from main control, good 14.09vdc. Found failed user interface not communicating to main board, causing unit to not power and start cycle. Needs new user interface. Advised customer due to unit not being responsive, unable to fully test unit. Advised customer further issue may be present after repair of user interface. Follow up visit scheduled for 12/13 8-12; ordrng 1 WD21X32003 (CONFIGURED UI BOARD)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SAW0
Near Spanaway, WA 98387
Cejay
Job Details: 12/06/2022
"Customer concern is that dishwasher is not filling with water. Puller error codes via service mode 6-2,6-1,6-6,10-1 found control board not sending proper voltage to water valves. Needs new water valve and control board. Follow up scheduled for 12/15 1-5pm; ordrng 1 W11175771 (valve-inlt) and 1 W10589069 (cntrl-elec)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DC4
Near Spanaway, WA 98387
Cameron M.
Job Details: 12/06/2022
"Customer concern is that dryer stops cycle multiple times throughout dry cycles including during timed dry Cycle. Preformed airflow test, failed (yellow). Found wax build up in lint screen, causing airflow restriction. Retrieved errors via service mode found f4e3 x2 (restricted airflow). tested unit 5x, unable to duplicate customer concern of unit stopping mid cycle. Preformed temperature checks in timed dry high heat, in range. Preformed temperature checks in sensor dry high heat, in range. Strongly recommend customer have vent ducting cleaned to allow sufficient airflow. Also advised customer dryer vent hose should be shortened to allow sufficient airflow. Advised customer to monitor and call if issue persists, after vent is cleaned."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45N3050AW/A4 01
Near Carrollton, TX 75007
John
Job Details: 12/06/2022
Customer concern is sometimes washer bangs around while trying to spin. Doesn't happen every time. Found error codes for out of balance load. Ran rinse and spin cycle with 4 towels. Unit spins properly. No issues found. Advised Customer about how to balance load if error occurs again.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US03
Near Forney, TX 75126
Patrick
Job Details: 12/06/2022
Customer concern unit will not spin. Confirmed with empty tub. Found clutch motor not fully retracting. Must replace clutch and control. ; ordrng 1 DC31-20014C (Clutch) and 1 DC92-02393M (Control board)
We serviced a
GE WASHER-TOPLOAD
Model WHDSR316G5WW
Near Garland, TX 75043
Patrick
Job Details: 12/06/2022
Replaced stripped timer knob. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Dallas, TX 75218
Patrick
Job Details: 12/06/2022
"Customer concern, f8e4 error code displayed. Confirmed water in drip tray. Removed, tested unit, no leaks noted. All checks good at this time."
We serviced a
FRIGIDAIRE RANGE
Model FFEF3013LWJ
Near Tacoma, WA 98408
Cameron M.
Job Details: 12/06/2022
"Customer concern is that oven does not heat. Verified Customer concern of no oven element activation. Verified power supply voltage, good 240v supplied. Tested continuity of bake and broil elements, good continuity. Found sticking blb relay, Causing unit to not heat. Needs new main board and temp probe. Advised customer parts show out of stock. May take time to get parts. AHS TO SUPPLY ; ordrng 1 5304518660 (MAIN CONTROL) and 1 316233903 (PROBE)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Wylie, TX 75098
John
Job Details: 12/06/2022
Installed new gearcase and agitator. Found rotor gearing to be told damaged to reinstall. Needs new rotor.; ordrng 1 W10915701 (rotor)
We serviced a
GE RANGE
Model JB645DK4WW
Near Tacoma, WA 98406
Cejay
Job Details: 12/06/2022
Installed previously ordered element. Cycle tested burner all checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54M8750AW/A4
Near Buckley, WA 98321
Cejay
Job Details: 12/06/2022
Customer concern is that washer fails to complete cycle on high speed spin. Found failed suspension rods causing washer basket to stand off center. Needs new suspension rods. Follow up scheduled for 12/13 8-12pm; ordrng 4 DC97-18610F (ASSY DAMPER)s
We serviced a
GE DISHWASHER
Model GDF630PSMS0SS
Near Allen, TX 75002
John
Job Details: 12/06/2022
"Customer concern unit not powering on. Confirmed proper voltage to control board, took toe kick off and checked voltage from control board to user interface . Found 13.5 vdc no lights no response. Unit needs user interface replaced.; ordrng 1 WD21X25727 (CONFIGURED UI)"
We serviced a
KITCHENAID RANGE
Model KFEG504KPS0
Near Sumner, WA 98390
Cejay
Job Details: 12/06/2022
"Installed previously ordered door glass, unable to test unit due to unit being disconnected from utilities. All checks good."
We serviced a
GE RANGE
Model JS645SL1SS
Near Allen, TX 75002
John
Job Details: 12/06/2022
"Customer concern is glass on oven door is cracked. Confirmed crack on door glass. Advised Customer warranty company may not cover cracked glass, needs new door glass. ; ordrng 1 WB56X22160 (range oven inner doo)"
We serviced a
GE LAUNDRY CENTER
Model 417.61712510
Near Spanaway, WA 98387
Cameron M.
Job Details: 12/06/2022
Customer concern is that washer lid locked trapping clothes inside. Manually opened unit to allow customer to retrieve clothes. Preformed cycle test in rinse and spin cycle 3x. Found no mechanical issues at this time. Unit operating as designed. Advised customer to monitor and call if issue persists. Also Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals.
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Garland, TX 75044
John
Job Details: 12/06/2022
"Customer concern unit is making grinding noise, open top of unit. Found metal piece stuck between drum and front bearing, removed metal piece and tested unit. Unit checks all good ."
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN1RS
Near Forney, TX 75126
Patrick
Job Details: 12/05/2022
Replaced door bellows. Tested unit. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW2
Near Dallas, TX 75229
Patrick
Job Details: 12/05/2022
"Customer concern, unit goes off balance every cycle. Found basket loose in tub. Impeller broke under air pressure during attempted removal. Must cut out and replace impeller; ordrng 1 W10752283 (Impeller) and 1 W10528947 (Hub)"
We serviced a
LG DRYER-ELECTRIC
Model DLE7150W
Near Graham, WA 98338
Cameron M.
Job Details: 12/05/2022
Customer concern is that dryer drum hits sid walls of case. Found loose baffle screw impacting side walls and causing scraping noise. Also found unit un-level. Leveled unit and resecured baffle. Cycle tested unit. All checks good.
We serviced a
GE RANGE
Model JB645DK3WW
Near Buckley, WA 98321
Cejay
Job Details: 12/05/2022
Customer concern is that range door glass broke. Found oven door glass completely demolished. Needs new door glass and new door pads. Requires Auth.; ordrng 1 WB56X26641 (GLASS OVN DR OTR (WH)) and 2 WB01T10026 (DOOR PAD)s
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN1WW
Near Allen, TX 75002
John
Job Details: 12/05/2022
Installed new gear case assy. All checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Buckley, WA 98321
Cejay
Job Details: 12/05/2022
"Customer concern is that dishwasher is not completing a cycle. Pulled error codes via service mode. F9E1. Stressed tested drain pump, could not replicate error. Installed SQT provided drain pump. Cycle tested dishwasher, advised customer to monitor dishwasher and to call and schedule another appointment if issues persists."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW5
Near Buckley, WA 98321
Cejay
Job Details: 12/05/2022
Installed previously ordered washplate and slider disk. Cycle tested washer no noise during operation. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AV/US
Near Graham, WA 98338
Cameron M.
Job Details: 12/05/2022
"Customer concern is that washer does not drain and spin. Found failed tub bearing, causing noise during spin. Also found failed basket support broken, causing basket to fall into tub and make contact with tub and door boot. Customer declined repair at this time"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DC3
Near Puyallup, WA 98371
Cameron M.
Job Details: 12/05/2022
"Customer concern is that dryer makes noise during operation. Found sock in wheel, causing unit to make noise during operation. Removed sock. Cycle tested unit 3x. All checks good"
We serviced a
GE DRYER-ELECTRIC
Model DHDSR46EG1WW
Near Buckley, WA 98321
Cejay
Job Details: 12/05/2022
"Customer concern is that dryer is not heating. Preformed airflow test failed (yellow) income voltage 240v, tested element and components for continuity good. Found failed timer causing dryer not to heat. Needs new timer. Left dryer unplugged for safety. Follow up scheduled for 12/13 10-2pm.; ordrng 1 WE4M364 (TIMER)"
We serviced a
SAMSUNG "RANGEM. ,M"
Model n/a
Near Dallas, TX 75229
Patrick
Job Details: 12/05/2022
"Customer concern, unit will not bake. Good 120vac to igniter, no glow. Igniter open. Replaced from truck stock. Tested unit. All checks good. ; used 1 WB13K21 (Igniter) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS03FTSS3
Near Dallas, TX 75206
Patrick
Job Details: 12/05/2022
"Replaced inlet valve, tested unit. All checks good."
We serviced a
SAMSUNG RANGE
Model NX60T8111SS/AA
Near Lake Tapps, WA 98391
Cejay
Job Details: 12/05/2022
Customer concern is that range is not heating properly. No stored error codes. Found weak bake ignitor causing intermitten ignition. Needs new bake ignitor.Follow up scheduled for 12/09 10-2pm; ordrng 1 DG94-01441A (HEATER IGNITER)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US 03
Near Bonney Lake, WA 98391
Cejay
Job Details: 12/05/2022
"Customer concern is that washer is making a noise during operation. Visual inspection shows no signs of damage. Cycle tested washer, found noise coming from water supply lines hitting back of unit during operation. Secured water lines, advised customer small laundry space dose not provide adequate space between wall and back of unit. All checks good."
We serviced a
SAMSUNG RANGE
Model NE59M4320SS/AA 03
Near Dallas, TX 75212
Patrick
Job Details: 12/05/2022
"Customer concern, when trying to lower temp from high to low, burner stays on high. Confirmed. Found both front infinite switches damaged. Must replace. ; ordrng 2 DG44-01005B (Infinite sw)s and 2 DG44-01002A (Infinite sw)s"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5057LW0
Near Forney, TX 75126
Patrick
Job Details: 12/05/2022
"Customer concern, unit makes grinding noise during agitate. No stored error codes. Drive mechanism shows no signs of abnormal wear. Ran rinse and spin with towels. Good fill, good agitate. No noise noted during agitate. Good drain, good spin. Unable to replicate concern."
We serviced a
LG WALL OVEN
Model LWD3063ST/03
Near McKinney, TX 75071
John
Job Details: 12/05/2022
Customer concern is upper oven not turning on. Found upper oven turning on and heating as it should be. Found after speaking with customer that she was using the controls for lower oven when trying to use upper oven. Advised Customer as to how to control upper oven. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6100P/A3
Near Frisco, TX 75035
John
Job Details: 12/05/2022
Customer concern is dryer not spinning. Found broken belt causing unit to not spin. Replaced belt from truck stock all checks good.; used 1 6602-001655 (BELT) from stock
We serviced a
GE DISHWASHER
Model ZDT800SSF1SS
Near Lewisville, TX 75067
John
Job Details: 12/05/2022
"Customer concern is DW not filing. Started a rinse cycle and unit fills properly. Once unit fills wash motor pulses 2 or 3 times but never starts. Using NuFi device, entered service mode and found multiple codes for wash motor failure. Attempted to run circulation test and found wash motor only pulses and then becomes very hot to the touch. Must replace wash motor.; ordrng 1 WD35X20599 (variable speed pump)"
We serviced a
KITCHENAID DISHWASHER
Model KUDK03CTBL0
Near Coppell, TX 75019
John
Job Details: 12/05/2022
Customer concern is unit not cleaning well and detergent pod not dissolving. Found inlet valve not fully opening and filling slowly. Also found that gasket on inlet port leaking outside of unit causing almost no water to actually enter machine. Needs new water inlet port assy and new inlet valve. Left water supply to machine turned off.; ordrng 1 WPW10195536 (water inlet port) and 1 WP8531323 (gasket) and 1 WPW10508676 (nut-tube) and 1 WPW10158389 (valve-inlt)
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031U
Near Edgewood, WA 98372
Cameron M.
Job Details: 12/05/2022
Customer concern is that dishwasher does not pop open at end of cycle. Unable to verify model and serial. Advised customer to call warranty provider to correct issue. Model of unit matching to receipt and user manual.
We serviced a
GE DISHWASHER
Model GDT550HSD2SS
Near Dallas, TX 75229
John
Job Details: 12/05/2022
Customer concern is DW not heating. Found open thermal fuse. Reset thermal fuse. All checks good.
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EIMED60LT3
Near Puyallup, WA 98373
Cameron M.
Job Details: 12/05/2022
"Customer concern is that dryer makes grinding noise then shakes heavily. Found Cracked wheel and housing anchoring studs broken, causing grinding noise and heavy vibration during operation. Also found excessive play in front right roller, causing noise during operation Needs new blower asm and roller kit . Advised customer parts show out of stock with unknown eta, may take time to get parts. Also advised customer not to use dryer to prevent further damage to unit. Customer declined repair at this time. ; O-emld tckt"
We serviced a
GE DISHWASHER
Model GDT695SGJ5WW
Near Graham, WA 98338
Cameron M.
Job Details: 12/05/2022
"Customer concern is that dishwasher leaks and door falls. found left door spring disengaged, causing door to fall. Reconnected door spring. Cycle tested unit 10x, found no active leaks at time of service."
We serviced a
LG WASHER-FRONTLOAD
Model WM3170CW
Near Puyallup, WA 98373
Cameron M.
Job Details: 11/30/2022
"Customer concern is that washer leaks from the dispenser. Found debris build up on door glass causing unit to leak from bottom of door. Found build-up of bebris in washer. Cycle tested unit 10x, found no mechanical defects at time of service. Advised customer to monitor and call if issue persists. Also Advised customer on proper loading practices. Also advised customer on using high quality detergent. Also advised customer on regular cleaning intervals."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Richardson, TX 75081
Jack
Job Details: 11/30/2022
"Installed new drain pump, suspension rods, and control board. All checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5200W
Near Mesquite, TX 75181
Patrick
Job Details: 11/30/2022
Replaced main harness. Tested unit. All checks good
We serviced a
GE DISHWASHER
Model GDT655SGJ2WW
Near Plano, TX 75024
Jack
Job Details: 11/30/2022
Came to install new drain pump and found that sump seal is leaking. Needs new sump assy. Will install new drain pump upon return visit.; ordrng 1 WD18X22782 (Sump assy.) and 1 WD26X23258 (Was motor kit) and 1 Diverter (WD19X25278) and 1 WD08X22758 (Sump gasket)
We serviced a
GE DRYER-ELECTRIC
Model GTD45EASJ2WS
Near Forney, TX 75126
Patrick
Job Details: 11/30/2022
Reversed door. Door sw raised bump on door liner doesnot index to door switch when reversed.Tested unit. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KUDE20IXSS0
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 11/30/2022
"Installed previously ordered control panel, cycle tested unit 3x. All checks good advised customer on regular cleaning intervals. Also advised customer on using high quality detergent for best wash results."
We serviced a
LG RANGE
Model LRE3061ST/00
Near Tacoma, WA 98403
Cameron M.
Job Details: 11/30/2022
"Installed previously ordered convection element. Cycle tested unit, found no active movement of convection fan motor. Needs new convection fan motor. Advised customer may take time to get part; ordrng 1 Convectionfan"
We serviced a
GE RANGE
Model PVM9179SK2SS
Near Wylie, TX 75098
Patrick
Job Details: 11/30/2022
Replaced door switches and noise filter. Tested unit. All checks good.
We serviced a
SPEED QUEEN DRYER-ELECTRIC
Model ADE4BRGS175TW01
Near Eatonville, WA 98328
Cameron M.
Job Details: 11/30/2022
Installed previously ordered high limit and thermal fuse. Cycle tested unit. All checks good
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC555DW1
Near Wylie, TX 75098
Patrick
Job Details: 11/30/2022
"Customer concern, unit makes loud clicking noise when cycles change. Found drive pulley nut loose. Applied loc tite and tightened. Tested unit on rinse and spin. All checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW1
Near Garland, TX 75043
Patrick
Job Details: 11/30/2022
Replaced drain pump. Tested unit. All checks good
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW4
Near McKinney, TX 75071
Jack
Job Details: 11/30/2022
Installed new gearcase. All checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54M8750AV/A4
Near Allen, TX 75013
Jack
Job Details: 11/30/2022
"Customer concern is washer making noise while unit is spinning. Found large amount of debris underneath unit. Removed debris and ran load test cycle with 5 towels. Checks good, no noise detected. Machine functioning as designed."
We serviced a
JENN-AIR RANGE
Model NOTAVAILABLE
Near Rowlett, TX 75088
Patrick
Job Details: 11/28/2022
"Replaced element tested unit, all checks good."
We serviced a
MAYTAG DISHWASHER
Model DWC8240AAW
Near Spanaway, WA 98387
Cameron M.
Job Details: 11/28/2022
"Installed previously ordered door seal. Cycle tested unit 3x, all checks good. Advised customer on using high quality detergent for best wash results."
We serviced a
GE DISHWASHER
Model GDF610PGJ2WW
Near Spanaway, WA 98387
Cejay
Job Details: 11/28/2022
Installed previously ordered UI and console cover. No update required. Verified all UI functions are operational. Cycle tested dishwasher all checks good. Panel control came with new UI board. Ordered UI board was a duplicate.
We serviced a
GE DISHWASHER
Model GDT550HSD2SS
Near Dallas, TX 75229
Patrick
Job Details: 11/28/2022
"Replaced ui cover and heating element, tested unit. All checks good."