We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 11/07/2022
"Customer concern is that dishwasher starts cycle but doesn't dry dishes. During initial inspection found clogged upper and lower spray arms, causing poor wash quality. Found F7e1 (heating error) via service mode. Cycle tested unit via service mode. Verified function of heating element. Stress tested washpump 30x, no defect with wash motor found. Found fault in main control heating circuit, causing unit to not heat. Needs new upper and lower spray arms and main control. Requires auth. Advised customer may take time to get parts. ; ordrng 1 W11305308 (MAIN CONTROL) and 1 WPW10491331 (SPRAY ARM LOWER) and 1 WPW10448645 (SPRAY ARM UPPER), states that autho needed"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV219AEW/XAA
Near South Hill, WA 98374
Cameron M.
Job Details: 11/07/2022
"Installed previously ordered belt switch, cycle tested unit. Cleaned and calibrated moisture sensors. All checks good. Preformed airflow test failed (yellow). Advised customer dryer vent duct needs to be cleaned."
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Puyallup, WA 98375
Cameron M.
Job Details: 11/07/2022
"Installed previously ordered power cord and element. Cycle tested unit, all checks good.customer retained failed parts. Collected payment via card Payment."
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Tacoma, WA 98445
Cejay
Job Details: 11/07/2022
Installed previously ordered infinite switch. Cycle tested all burners. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KUDS03FT6S0
Near Coppell, TX 75019
Jack
Job Details: 11/07/2022
"Customer concern unit is leaking, found water leak at water line coming to unit, customer needs a licensed plumber to correct issue notified customer."
We serviced a
GE RANGE
Model JGBP30DEA2WH
Near Dallas, TX 75244
Patrick
Job Details: 11/07/2022
Need knob with flat at 3 o'clock position to arrow indicator. Standard range valve stem size. Will research; O-emld tckt
We serviced a
SAMSUNG RANGE
Model NE59R4321SS/AA
Near Dallas, TX 75228
Patrick
Job Details: 11/07/2022
"Customer concern rf burner no heat, lf burner inconsistent operation, unable to start bake or broil functions. Found no voltage from rf infinite sw to burner, burner good 17.5 ohm. Sw on site ordered by previous company incorrect. Must replace rf infinite sw. Found burned temp prove on lf burner, part on site, replaced. Tested lf burner, all good. Found keypad ribbon partially inserted into connector. Reset connection, tested bake/ broil, all good. Must replace rf infinite sw to restore full operation.; ordrng 1 DG44-01006B (Rf infinite sw)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Wylie, TX 75098
John
Job Details: 11/07/2022
Customer concern is washer died during cycle with daughter's game clothes inside. Confirmed 120v to control board but 0v leaving to UI. Customer advised that in trying to remove the clothes the latch assembly broke. Needs new control board and latch assy.; ordrng 1 W11419171 (CNTRL-ELEC) and 1 W11394572 (LATCH) and 1 W11457841 (STRIKE)
We serviced a
GE RANGE
Model JB645RK4SS
Near Garland, TX 75042
Patrick
Job Details: 11/04/2022
Replaced rf infinite sw and rf element. Tested unit. All checks ok. Customer must have electrician replace damaged outlet.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC400XW1
Near Dallas, TX 75229
Jack
Job Details: 11/04/2022
"Customer concern washer lid is locked and won't unlock, unplugged unit per tech sheet lock still stays locked. Unit needs lid lock replace. ; ordrng 1 W10404050 (Lid lock)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOCA7EC0HN00
Near Dallas, TX 75218
Patrick
Job Details: 11/04/2022
Replaced inner door. Soft close actuator needs rivet bearing. Please research. Unit heating normally at this time. ; O-emld tckt
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45T3200AW/A4
Near Mesquite, TX 75149
Patrick
Job Details: 11/04/2022
"Customer concern, unit not draining. Removed water. Drain pump clear. Impeller seized. Must replace pump. ; ordrng 1 DC97-19289F (Drain pump)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US03
Near Balch Springs, TX 75180
Patrick
Job Details: 11/04/2022
"Customer concern unit not spinning. Found tub full of water on arrival. Manual drain fail. Pump runs, no water. Removed water, disassembled drain pump. Removed two quarters from pump inlet. Tested unit,. All checks ok"
We serviced a
GE WASHER-TOPLOAD
Model GFW550SSN0WW
Near Dallas, TX 75220
Jack
Job Details: 11/04/2022
"Replaced drain pump and filter tested unit, found customer has low water pressure to unit. Notifed customer she needs a licensed plumber to solve water issue."
We serviced a
WHIRLPOOL WALL OVEN
Model GMC305PRS01
Near Gig Harbor, WA 98332
Cejay
Job Details: 11/04/2022
"Installed previously ordered blower fan, cycle tested unit all checks good"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Dallas, TX 75209
Patrick
Job Details: 11/04/2022
"Part is black, need stainless. Please reorder stainless version. R/s for Fri 11 Nov. From 10-2; ordrng 1 W11086141 (Console assy)"
We serviced a
KENMORE DISHWASHER
Model 665.15951791
Near Irving, TX 75062
Jack
Job Details: 11/04/2022
"Customer concern unit won't turn on and is making loud noise when unit turns on. Found user interface broken took multiple times pressing start button till unit turned on. When unit turned on the wash motor is making a loud grinding noise. Unit needs pump and wash motor replace and needs switch and insert replace. Ahs will have to source parts, parts are not available. ; ordrng 1 3379341 (Pump motor) and 1 3379318 (Switch) and 1 3379669 (Insert)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 79631522210
Near Eatonville, WA 98328
Cejay
Job Details: 11/04/2022
"Installed previously ordered parts. Cycle tested washer LE error. Found damaged coils on stater causing LE error. Needs new stator. SHS to supply, SHS ships DTC.; ordrng 1 4417ea1002k (Stator)"
We serviced a
KENMORE DISHWASHER
Model 66515119K214
Near Eatonville, WA 98328
Cejay
Job Details: 11/04/2022
"Customer concern is that dishwasher is not cleaning dishes and sanitize function is not operating. Found damaged element, found both bottom and middle spray arms clogged. Door switch works but latch is worn causing door to open slightly during operation.Needs new element and both spray arms and latch assembly requires Auth.; ordrng 1 WPW10342793 (ARM-SPRAY) and 1 WPW10342791 (ARM-SPRAY) and 1 W10518394 (HEATER) and 1 WPW10274884 (BOLT-LATCH)"
We serviced a
GE DRYER-ELECTRIC
Model GTD42GASJ2WW
Near Dallas, TX 75211
Jack
Job Details: 11/04/2022
"Replaced timer and knob, tested unit on every cycle unit checks all good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6300AV/US
Near Dallas, TX 75208
Jack
Job Details: 11/04/2022
"Customer concern unit is leaking water, cleaned door and door boot. Tested unit on rinse and spin twice found no more leaks, showed customer. Educated customer on how to clean door boot and glass to prevent leaks. Unit checks all good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Orting, WA 98360
Cameron M.
Job Details: 11/04/2022
"Installed previously ordered parts, cycle tested unit with load. All checks good. Left failed parts with customer as they were leaking."
We serviced a
GE DISHWASHER
Model GDT665SSN0SS
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 11/04/2022
"Unit uninstalled from cavity prior to service appointment. Customer concern is that dishwasher leaks alot of water. Cycle tested unit, found water leaking from water supply hose for wash motor. Also found evidence of leak from wash motor seal. Needs new wash pump kit and grommet. Left unit unplugged as that is how we arrived to unit. Follow up visit scheduled for 11/14 1-5; ordrng 1 WD19X25700 (WASH PUMP SERVICE KIT) and 1 WD08X27458 (Grommet)"
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS6
Near Dallas, TX 75214
Patrick
Job Details: 11/04/2022
"Customer concern, unit leaks from door. Found upper rack adjusters broken, must replace. Found lower vapor barrier broken interfering with door closure, must replace. ; ordrng 1 W10850371 (Vapor barrier) and 2 WPW10546503 (Upper rack adjuster)s"
We serviced a
MAYTAG DRYER-ELECTRIC
Model "MEDB835DWL, ,7N55 4"
Near Frisco, TX 75035
John
Job Details: 11/04/2022
"Customer concern is dryer making noise while spinning. Found 1 roller very loose on shaft and worn as well as idler pulley worn and difficult to spin by hand. Replaced idler pulley and roller. All checks good.; used 1 WPW10314173 (DRUM ROLLER), and 1 W10837240 (BRACKET) from stock"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6300AV/US
Near Mesquite, TX 75150
Patrick
Job Details: 11/04/2022
"Customer concern, unit making loud noise during spin and leaking badly. Found cracked counterweight, broken counterweight bolts and cracked front outer tub. Must replace front outer, counterweight, and counterweight bolts. Customer declines estimate of $651.10"
We serviced a
GE DRYER-ELECTRIC
Model DDE4000MCLWH
Near Dallas, TX 75212
Jack
Job Details: 11/04/2022
"Customer concern unit won't start, found only 120vac going to unit. Checked power at wall outlet and at terminal block of unit. Notified customer she need a professional electrician to solve issue, unit needs 240vac."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Richardson, TX 75081
John
Job Details: 11/04/2022
"Customer concer is washer stopped mid cycle and won't turn back on and sometimes doesnt finish rinse cycle. Tested voltage to control board, good voltage. Opened unit for customer to r3move clothes and found suspension rods worn and bouncy. Needs new control board and suspension rods.; ordrng 1 W11419171 (Control board) and 1 W11400156 (Suspension rods)"
We serviced a
GE RANGE
Model JB645DK4WW
Near Carrollton, TX 75006
John
Job Details: 11/03/2022
Customer concern is FL burner only comming on high. Customer stated that when it happened she was cooking something that started to burn and when she moved the pot the cooktop cracked. Confirmed FL burner commin on high regardless of the temp selected. Needs new infinite switch and glass cooktop.; ordrng 1 WB24X25013 (range infinite contr) and 1 WB62X26651 (rangetop glass asm)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA55A7300AE/US
Near Plano, TX 75024
John
Job Details: 11/03/2022
Installed new drain pump motor. All checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45H7000AW/A2 02
Near Orting, WA 98360
Cameron M.
Job Details: 11/03/2022
"Customer concern is that washer leaks a lot of water. Found pressure hose came dislodged from air dome, causing unit to leak a lot of water during operation. Reseated pressure hose. Cycle tested unit 3x. All checks good"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Dallas, TX 75243
Jack
Job Details: 11/03/2022
Replaced and and 2 rollers tested unit checks all good. ; used 2 WPW10314173 (Drum roller) from stock
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7200AV/US 01
Near Coppell, TX 75019
Jack
Job Details: 11/03/2022
Replaced dampers and tested unit checks all good. Parts corrected issue.
We serviced a
GE WASHER-TOPLOAD
Model WHDSR316G5WW
Near Garland, TX 75043
Patrick
Job Details: 11/03/2022
Found 7 blink code on motor inverter. Lid sw failure. Must replace lid sw. Replaced lid sw. Tested unit. All checks ok.; used 1 WH12X10334 (Lid sw) from stock
We serviced a
GE DRYER-ELECTRIC
Model DHDSR46EG6WW
Near Dallas, TX 75238
Patrick
Job Details: 11/03/2022
"Customer concern, temp select sw fell into back of unit again. Found faulty repair done by prior technician. Found console assy mounting clip cracked allowing sw to fall free. Must replace console assy. AHS to supply NLA parts. ; ordrng 1 WE19M1489 (Console white)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF6A
Near Coppell, TX 75019
Jack
Job Details: 11/03/2022
"Customer concern customer smells burning smell after cycle is finished. Tested unit on quick cycle, could not replicate problem found no burning smell at end of cycle. Customer needs licensed plumber to correct water line issue."
We serviced a
WHIRLPOOL WALL OVEN
Model RBS245PRQ00
Near Dallas, TX 75243
Patrick
Job Details: 11/03/2022
"Customer concern, unit will not operate. F2e1 keypad. Console assy broken. Must replace console assy and key pad. AHS to source NLA parts.; ordrng 1 WP8302841 (Console) and 1 8304240 (Keypad white)"
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4516FW3
Near Dallas, TX 75227
Patrick
Job Details: 11/03/2022
Customer declines repair at this time.
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.21252110
Near Dallas, TX 75248
Jack
Job Details: 11/03/2022
"Customer concern unit will not lock and won't start, found lid lock broken and door strike missing. Unit needs lid lock and door strike replace. ; ordrng 1 W10404050 (Lid lock) and 1 WPW10240513 (Door strike)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Frisco, TX 75034
John
Job Details: 11/03/2022
"Customer concern is DW not draining, beeping, and drain motor running randomly. Upon arrival unit about half full of dark nasty water. Drained unit with drain pump and found disposal clogged and sink filling with water. Advised Customer that a clogged disposal will make the water ran in that sink fill the DW. Ran disposal to clear clog. Unit now drains properly. Ran test cycle. All checks good."
We serviced a
KENMORE WASHER-FRONTLOAD
Model 11042926200
Near Sumner, WA 98390
Cameron M.
Job Details: 11/03/2022
"Customer concern is that washer tub fell and makes noise during spin cycle. Found tub bearing, causing unit to make noise during spin. Also found broken basket support, causing basket to make contact with front tub. Needs new front rear tub asm, basket assembly, drive belt and door boot. Advised customer may take time to get parts. Requires auth. FAH TO SUPPLY ; ordrng 1 W10772607 (TUB-OUTER) and 1 8181668 (BASKET) and 1 W10772618 (TUB- OUTER) and 1 WPW10388414 (BELT) and 1 WP8181850 (BELLOW)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45N5300W/A3
Near Allen, TX 75013
John
Job Details: 11/03/2022
Customer concern is dryer not heating. Confirmed dryer not heating. Found open heating element causing no heat condition. Replaced heating element from truck stock. All checks good.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Allen, TX 75002
John
Job Details: 11/03/2022
"Customer concer is dryer not starting after door switch was changed. Customer stated that the dryer worked once after repair but only ran for a short time and then stoped and unable to restart. Found timer knob very difficult to turn. I slowly turned timer knob while holding start button down and was able to start unit twice but it only ran for about 5 second each time. Needs new timer and knob.; ordrng 1 WE04X25280 (timer) and 1 WE01X24552 (knob main asm), states that autho needed"
We serviced a
GE WALL OVEN
Model JKP30S0M1SS
Near Plano, TX 75093
John
Job Details: 11/03/2022
"Customer concern is oven controls not responding. Confirmed controls not responding to touch. Cycled breaker, no change. Confirmed 240v to control board but unit not responding. Needs new control board. AHS to supply out of stock parts.; ordrng 1 WB49T10052 (Panel control kit)"
We serviced a
LG DISHWASHER
Model LDT5678SS
Near Sumner, WA 98390
Cameron M.
Job Details: 11/03/2022
"Customer concern is that dishwasher produces burning electrical smell and popping noise. Found shorted wash pump connector, causing unit to arch and smoke. Needs new wash pump and wire harness. Customer declined repair at this time. Collected 95.00 trip fee via card Payment."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6100P/A3
Near Buckley, WA 98321
Cameron M.
Job Details: 11/03/2022
"Customer concern is that dryer makes noise during operation. Found debris in drum felt, causing squealing noise during operation. Removed debris, cycle tested unit. All checks good."
We serviced a
KENMORE DRYER-ELECTRIC
Model 41781142000
Near Federal Way, WA 98003
Cejay
Job Details: 11/03/2022
"Installed previously ordered felt drum glides, motor and blower and rear bearing kit. Cycle tested unit all checks good"
We serviced a
SAMSUNG DISHWASHER
Model DW80M9960UG/AA
Near Federal Way, WA 98003
Cejay
Job Details: 11/03/2022
"Customer concern is that dishwasher shows error, would not drain and started leaking. Diagnostic cycle failed showing 7C error. Found water wall stripped causing 7C error. LC error caused by oversudes. Signs of Dedergent in leak tray. Needs new water vane assembly and drain pump. Advised customer on using high quality detergent and running regular cleaning cycles. Follow up scheduled for 11/11 10-2pm; ordrng 1 DD97-00484A (ASSY MOTION) and 1 DD31-00016A (MOTOR BLDC PUMP)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Richardson, TX 75080
Jack
Job Details: 11/03/2022
"Customer concern sanitizer light is flashing, tested unit in diagnosis mode and found heater element not getting to correct temp. Element is only getting to 78 degrees, unit needs heating element replace. ; ordrng 1 W10518394 (Heater element)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF4A
Near Lakewood, WA 98499
Cejay
Job Details: 11/03/2022
"Installed previously ordered middle spray arm, cycle tested dishwasher no leaks all checks good."
We serviced a
LG WASHER-FRONTLOAD
Model WM3700HVA
Near Puyallup, WA 98375
Cejay
Job Details: 11/03/2022
Installed previously ordered door seal and outer door clamp. Cycle tested washer all checks good
We serviced a
LG WASHER-FRONTLOAD
Model WM3700HVA
Near Puyallup, WA 98374
Cameron M.
Job Details: 11/03/2022
"Installed previously ordered main pcb, cycle tested unit 3x. Unit powers down as though someone had pressed power button. Duplicated symptoms 4x. Verified 120v supply receptacle tight contact to power cord tight. And wired correctly. Needs new user interface. Requires auth. ; ordrng 1 EBR85194702 (PCB ASSEMBLY,DISPLAY), states that autho needed"
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Puyallup, WA 98373
Cameron M.
Job Details: 11/03/2022
"Customer concern is that dishwasher does not start cycle. Cycle tested unit, found unit not starting. Tested continuity of door switch and wire harness, good continuity. Needs new main control. ; ordrng 1 WD21X24901 (MAIN CONTROL)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Dallas, TX 75212
Patrick
Job Details: 11/03/2022
"Customer concern, unit won't drain. Wet towels on basket on arrival. No standing water in basket. Ran drain and spin. Good drain, good spin. F0e3 overload, f8e1 long fill, f7e9 locked rotor, f2e1error stuck key. Cleared codes. Ran rinse and spin. Good fill, good agitate, good drain, good spin. H/c correct orientation. Good pressure during fill. No fault detected at this time. Likely cause is loading issue."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV55M9600AV/A5 03
Near Puyallup, WA 98375
Cameron M.
Job Details: 11/03/2022
"Customer concern is that flex washer is triggering 1lc1 error. Found top Unit overflows fabric softener dispenser, causing unit to produce leak error for both upper and lower washers. Needs new cap seal gide. Requires second tech. Customer declined repair at this time. Collected 95.00 trip fee via"
We serviced a
KITCHENAID DISHWASHER
Model KUDS03FTSS3
Near Dallas, TX 75206
Jack
Job Details: 11/03/2022
"Replaced spray arm and support arm tested unit, checks all good."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW92HEFC0
Near Allen, TX 75013
Jack
Job Details: 11/01/2022
"Customer concern unit keeps dispensing water, tested unit on quick wash. Found unit checks all good, water valve turns on and off could not replicate problem showed customer"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW0
Near Spanaway, WA 98387
Cameron M.
Job Details: 11/01/2022
"Customer concern is that dryer does not tumble and produces noise during operation. Unable to test unit as unit is disabled prior to arrival. Found debris in wheel , causing binding and noise during operation. Cleared debris. Re assembled unit. Cycle tested unit 3x, all checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Plano, TX 75093
Jack
Job Details: 11/01/2022
"Customer concern unit is making loud noise, found gear box making grinding noise; ordrng 1 W10752187 (Screw) and 1 W11550891 (Agitator) and 1 W11393685 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW92HEFC0
Near Allen, TX 75013
Jack
Job Details: 11/01/2022
"Customer concern unit keeps dispensing water, tested unit on quick wash. Found unit checks all good, water valve turns on and off could not replicate problem showed customer"
We serviced a
GE DISHWASHER
Model gdf510psj5ss
Near Frisco, TX 75035
Jack
Job Details: 11/01/2022
"Customer concern unit will not start, plug newfi in and found unit need firmware update performed update and tested. Found unit still not working, tried to manually start unit with newfi no response from unit. Unit needs control board replace. ; ordrng 1 WD21X24796 (Machine control)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW6620HC0
Near Allen, TX 75002
Jack
Job Details: 11/01/2022
"Customer concern unit is making loud noise, found springs broken for basket. Unit needs springs replace. ; ordrng 2 W11314394 (Springs)s"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW92HEFC0
Near Allen, TX 75013
Jack
Job Details: 11/01/2022
"Customer concern unit keeps dispensing water, tested unit on quick wash. Found unit checks all good, water valve turns on and off could not replicate problem showed customer"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WTW5000DW2
Near Mesquite, TX 75181
Patrick
Job Details: 11/01/2022
"Unable to remove impeller, must cut out and replace. ; ordrng 1 W10752283 (Impellar)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8200YW0
Near Tacoma, WA 98444
Cameron M.
Job Details: 11/01/2022
"Customer concern is that dryer makes noise during operation and produces burning smell. Found seized idler pulley, causing unit to make noise during operation. Found build-up of lint inside unit to be cause of smell. Needs new idler pulley. Installed new idler pulley. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Preformed airflow test failed (red). All mechanical components check good. Advised customer dryer vent duct needs to be cleaned, before use continues on dryer. ; used 1 WPW10547292 (PULLEY-IDR) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ2WS
Near Rowlett, TX 75089
Patrick
Job Details: 11/01/2022
"Customer concern, unit goes off balance in spin, makes squeeking noise in agitate. Found heavily worn drive belt replaced from truck stock. Tested under load w/6 towels. Good fill, good agitate, good drain, good spin. All checks good; used 1 WH01x24697 (Belt) from stock"
We serviced a
LG RANGE
Model LRE30755ST
Near Milton, WA 98354
Cameron M.
Job Details: 11/01/2022
"Customer concern is that range produces f9 error and overheats. Verified power supply voltage, good 240v supplied. Verified continuity of bake and broil elements, good. Performed ohms reading of temperature sensor, good 1080 ohms. Found sticking relay on oven control, causing runaway temperatures. Needs new oven control and temp sensor. Customer declined repair at this time. Collected 95.00 trip fee via"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2
Near Fife, WA 98424
Cameron M.
Job Details: 11/01/2022
"Customer concern is that dryer does not tumble unit only hums. Found debris in wheel, causing unit to not tumble. Also found seized idler pulley. Installed new idler pulley. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Cycle tested unit 3x. Preformed airflow test, failed (red). All checks good advised customer dryer vent duct needs to be cleaned ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
KITCHENAID RANGE
Model KDRP407HSS13
Near Coppell, TX 75019
John
Job Details: 11/01/2022
Customer concern is after she had floors replaced and the range removed and reinstalled that the door won't unlock and is very crooked when closed. Found door latch solidoid recieving proper voltage but just humming. Also found that the door was very tweeked and closing crooked because of bent hinges on both sides. Needs new hinges.; ordrng 1 WP9760889 (latch) and 1 WP9760577 (hinge-door right) and 1 WP9760578 (hinge-door left)
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW4200BW1
Near Lewisville, TX 75067
John
Job Details: 11/01/2022
"Customer concern is washer not draining. Found small amount of water in unit. Activated drain pump, pump come on and making taping noise, no drain. Tried to drain unit from drain hose with vac. Water will not pass through coin catch. Disassembled front of unit, found coin catch lodged in place and unable to be removed. Needs new pump and body.; ordrng 1 WPW10391443 (pump-water)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC465HW0
Near Carrollton, TX 75010
John
Job Details: 11/01/2022
"Customer concern is dryer not heating. Confirmed unit not heating. Found open thermal cutoff causing unit to not engage heating element. Replaced thermal cutoff from truck stock, unit now heats. Ran vent check, fails red. Advised Customer that vents will need to be cleaned in order to avoid further heating issues. All other checks good.; used 1 W10900067 (CUTOFF-TML) from stock"
We serviced a
GE WALL OVEN
Model JK3800SH3SS
Near Dallas, TX 75287
John
Job Details: 11/01/2022
Customer concern is oven over heating regardless are set temp. Temp Probe ohms check is range. Preheated oven to 350 degrees. Unit pre heats and holds 435 degrees. Needs new power and relay board.; ordrng 1 WB27X32626 (Power board) and 1 WB27X32625 (Relay board)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Dallas, TX 75234
John
Job Details: 11/01/2022
Installed new actuator. All checks good.
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Heath, TX 75032
Patrick
Job Details: 11/01/2022
Replaced door links. Tested unit. All checks good.
We serviced a
WHIRLPOOL WALL OVEN
Model WOCA7EC0HN00
Near Dallas, TX 75218
Patrick
Job Details: 11/01/2022
New door received without necessary rivet. Must reschedule for Fri. 4 Nov afternoon. Bring rivet gun washer and rivets.; O-emld tckt
We serviced a
AMANA DRYER-ELECTRIC
Model NED4655EW1
Near Orting, WA 98360
Cameron M.
Job Details: 11/01/2022
"Customer concern is that dryer does not heat. Preformed airflow test failed,(red). Removed vent hose from wall. Re-preformed airflow test, failed (red). Found large lint clog in lint trap duct. Removed debris from duct. Reassembled unit. Preformed airflow test,passed (green). Advised customer lint trap needs to be cleaned before every use of dryer, to prevent further issues. Collected payment via"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED6620HW0
Near Tacoma, WA 98445
Cejay
Job Details: 11/01/2022
"Installed previously ordered element, thermal cutoff kit and idler pully. Cleaned and lubricated front and rear support wheels. Cycle tested unit all checks good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF120PAFS0
Near Tacoma, WA 98405
Cejay
Job Details: 11/01/2022
Installed previously ordered heater element. Preformed service diagnostic cycle to verify repair. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF448AAP/XAA
Near Lakewood, WA 98498
Cejay
Job Details: 11/01/2022
"Customer concern is that washer is not draining and is leaking. Vacuumed water from tub,Found stripped drain pump causing washer not to drain,found hole in door seal causing leak. needs new drain pump and door seal. Advised customer parts show discontinued and may take time to recive. FAH to supply; ordrng 1 DC31-00054A (DRAIN PUMP) and 1 DC97-14560A (Door seal)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS02SRSS0
Near DuPont, WA 98327
Cejay
Job Details: 11/01/2022
"Customer concern is that dishwasher door falls to the floor and dispenser will not open during a cycle. Found broken RS Spring and linkage causing door to fall. Needs new linkage and cables, left and right side springs, Dedergent dispenser.Unable to remove unit from under cabinet advised customer to call and reschedule follow up visit once u it is uninstalled from cabinet. Requires Auth.; ordrng 2 WP8270182 (SPRING)s and 1 8194001 (LINK) and 1 WPW10224430 (DISPENSER)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11028522700
Near DuPont, WA 98327
Cejay
Job Details: 11/01/2022
Installed previously ordered lid switch. Cycle tested washer all checks good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS 5
Near Eatonville, WA 98328
Cejay
Job Details: 11/01/2022
Installed previously ordered pump and motor assembly. Cycle tested dishwasher to verify repair and checks for leaks. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN1WW
Near Eatonville, WA 98328
Cejay
Job Details: 11/01/2022
Customer concern is that washer leds fell apart and washer is no longer levelch. Installed previously ordered leveling legs x4 leveled washer all checks good
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW1
Near Graham, WA 98338
Cameron M.
Job Details: 11/01/2022
"Customer concern is that dryer takes multiple cycles to dry clothes. Preformed airflow test, failed(red). Cycle tested unit, verified unit heats as designed. Advised customer vent hose needs to be cleaned. Also advised customer unit cannot be used until duct is cleaned. Advised customer on risks of attempting use of dryer before vent clean ."
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Garland, TX 75044
Patrick
Job Details: 11/01/2022
"Customer concern, unit turns but does not heat. Confirmed. Air test passed yellow. Good 240vac to unit. Found burned connector to element. All thermostats test good. Reterminated connector. Reassembled. Tested unit. All checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC400XW1
Near Dallas, TX 75229
Jack
Job Details: 11/01/2022
"Replaced suspension rod and tested unit, unit checks all good."
We serviced a
KITCHENAID DISHWASHER
Model 665.13963K010
Near Dallas, TX 75218
Jack
Job Details: 11/01/2022
"Replaced roller assembly and heating element, tested unit checks all good."
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near South Hill, WA 98375
Cejay
Job Details: 10/31/2022
"Customer concern is that dryer knob is not selecting cycles. Found cycle knob broken, also timer is striped causing cycle selection knob not to function properly. Needs new timer and knob. Follow up scheduled for 11/08 1-5pm; ordrng 1 WE04X24550 (Timer) and 1 WE01X24552 (Main knob)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.26912691
Near Tacoma, WA 98446
Cameron M.
Job Details: 10/31/2022
"Customer concern is that washer goes out of balance and produces knocking sound during spin cycle. Cycle tested unit. found worn coupler, causing noise during operation. Also found gearcase not fully engaging clutch , causing grinding noise during operation. Needs new gearcase clutch and coupler. Follow up visit scheduled for 11/7 1-5; ordrng 1 3360629 (GEARCASE) and 1 285785 (CLUTCH) and 1 285753A (coupling,motor)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45N5300AF/US 51
Near Richardson, TX 75080
John
Job Details: 10/31/2022
"Customer concer is washer will not spin. Found basket shifting around inside tub and making loud noise while spinning. Also found drain pump fails stress test almost immediately. Found door hinge corroded and loose on door and door boot missing retainer. UI knob is broken and not responding to cycle selection. Needs new tub, basket, door hinge, drain pump, UI, and control knob.; ordrng 1 DC97-20910A (Rear tub assy.) and 1 DC97-16086B (Spin basket) and 1 DC97-04973B (Door boot retainer) and 1 DC97-18058C (Control knob) and 1 DC92-01802Q (ASSY PCB DISPLAY) and 1 DC31-00187A (Drain pump) and 1 DC61-02615A (Door hinge)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW2
Near Dallas, TX 75211
Patrick
Job Details: 10/31/2022
"Replaced agitator, found hub splines ground south. Replaced from truck stock. All checks good. ; used 1 W10528947 (Hub) from stock"
We serviced a
WHIRLPOOL COOKTOP
Model W5CE3024XB00
Near Dallas, TX 75203
Patrick
Job Details: 10/31/2022
Replaced glass top. Tested unit. All checks good.
We serviced a
KENMORE DISHWASHER
Model 58715163401
Near Spanaway, WA 98387
Cejay
Job Details: 10/31/2022
"Customer concern is that dishwasher is leaking. Found door sweeper seal worn and both top and lower spray arms separating causing leak. Needs new sweeper seal, door seal lower and upper spray arms. Follow up scheduled for 11/08 8-12; ordrng 1 809006501 (GASKET) and 1 154827601 (GASKET) and 1 154313601 (SPRAY ARM) and 1 5304517203 (SPRAY ARM)"
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Carrollton, TX 75006
John
Job Details: 10/31/2022
Customer concern is RF burner only comes on high. Confirmed RF burner only comming on at high setting regardless of the position of the knob. Needs new infinite switch.; ordrng 1 W10857622 (switch-inf RF)
We serviced a
GE DISHWASHER
Model GDT630PYM4FS
Near Enumclaw, WA 98022
Cejay
Job Details: 10/31/2022
Customer concern is that dishwasher top trim is broken. Found trim and console control damaged. Needs new top console control and console cover. Follow up scheduled for 11/08 10-2pm; ordrng 1 WD34X27119 (CONSOLE COVER) and 1 WD12X20184 (CONSOLE TOP CONTROL)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model DV45K6500EV/A3
Near Rowlett, TX 75088
Patrick
Job Details: 10/31/2022
"Replaced loading door latch. Ran rinse and spin. Unit checks good. Found excessive suds in unit. Added vinegar, ran again, customer to monitor."
We serviced a
LG DISHWASHER
Model LDF5545SS
Near Bonney Lake, WA 98391
Cejay
Job Details: 10/31/2022
"Customer concern is that dishwasher will show LE error and will not start. Wash motor connections at main board good. Harness checks good. Resistance checks at motor good. Needs new wash motor. Advised customer parts show out of stock and may take time to recive. Requires Auth ; ordrng 1 ABT72989206 (CASING ASSEMBLY,PUMP)"
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near Bonney Lake, WA 98391
Cejay
Job Details: 10/31/2022
"Customer concern is that dishwasher user board is not turning on. Checked CSM, power cycled main board 10 times, UI active, no update available for unit. Replace main board and UI as per service bulletin if update not available. Requires Auth.; ordrng 1 WD21X32000 (CONFIGURED UI BOARD) and 1 WD21X25730 (CONFIGURED SERVICE MACHINE CONTROL BOARD)"
We serviced a
LG WASHER-TOPLOAD
Model WT4870CW
Near Puyallup, WA 98374
Cejay
Job Details: 10/31/2022
"Customer concern is that washer is leaking when half full. Found pressure hose disconnected from tub causing leak. Reinstalled hose, cycle tested washer no leaks, all checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7230HW0
Near Spanaway, WA 98387
Cejay
Job Details: 10/31/2022
"Customer concern is that washer will power on but will not start cycle. Pulled error codes via service mode.F8E6,F7E4,F6E3, shifter will not maintain 120v during activation of spin cycle. Needs new clutch and main control board. Advised customer parts show out of stock and may take time to recive. FAH to supply.; ordrng 1 W10754448 (clutch) and 1 W11419171 (CNTRL-ELEC)"