We serviced a
KENMORE LAUNDRY CENTER
Model 41761712510
Near Tacoma, WA 98446
Cameron M.
Job Details: 12/15/2022
"Customer concern is that washer does not drain and spin. Cycle tested unit, found lid lock intermittently unable to lock lid. Also found main board, not sending single to drain pump, causing unit to not drain and spin. Found dead spot in drain pump motor causing pump to not cycle and drain. Needs new main board, lid lock and drain pump. AHS TO SUPPLY ; ordrng 1 808653801 (Main control) and 1 137353302 (Lock) and 1 5304524452 (PUMP DRAIN)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.877297
Near Tacoma, WA 98445
Cameron M.
Job Details: 12/15/2022
"Customer service is that dryer produces f01 error and is not running cycle. Found failed main board, causing unit to not start cycle. Needs new main board. Follow up visit scheduled for 12/20 8-12; ordrng 1 WPW10141671 (Main control)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8500DC4
Near Dallas, TX 75230
John
Job Details: 12/15/2022
Customer concern is dryer not heating. Confirmed no heat. Found open heating element causing no heat condition. Replaced element from truck stock. All checks good.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45T3400P/A3
Near Forney, TX 75126
Patrick
Job Details: 12/15/2022
"Customer concern, unit will not power on. Confirmed. Found no power to unit. Found breaker tripped. Reset breaker, tested unit. Checks good. Failure coincided with thunderstorm. Unit passed air test green."
We serviced a
LG RANGE
Model LRE302300ST/00
Near Dallas, TX 75217
Patrick
Job Details: 12/13/2022
"Customer concern, unit not heating, f9 error code. Confirmed. Found 120vac to element, element checks good. Must replace main control. ; ordrng 1 EBR74164802 (Relay board)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US03
Near Forney, TX 75126
Patrick
Job Details: 12/13/2022
Replaced clutch and control board. Tested unit with load of towels. All checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM2501HWA
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 12/13/2022
"Customer concern is that washer does not power and start cycle. Found Verified power supply voltage, good 120v. Tested voltage in and out of noise filter, good 120v. Verified power supply to main board. But found faulty main board causing unit to not power. Needs new main board. Advised customer main board NLA. Reman option available Advised customer of one year warranty. Customer declined repair at this time. Collected 95.00 trip fee +tax"
We serviced a
SAMSUNG RANGE
Model NX60T8111SS/AA
Near Lake Tapps, WA 98391
Cejay
Job Details: 12/13/2022
"Installed previously ordered bake ignitor, verified proper voltage supply to unit. Cycle tested range at multiple temps, temperature well with in range. All checks good."
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS9
Near Buckley, WA 98321
Cejay
Job Details: 12/13/2022
"Customer concern is that dishwasher was leaking and not it dose not start. Found signs of over suds in tub. Pulled error codes via service mode. 4-3, 5-1,6-4,6-1,Found seized wash motor causing dishwasher not to start. Unable to diagnose leak possibly oversuds condition. Needs new pump and motor assembly. Follow up scheduled for 12/20 10-2pm.; ordrng 1 WPW10780877 (PUMP&MOTOR)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED49STBW1
Near Mesquite, TX 75149
Patrick
Job Details: 12/13/2022
"Customer concern, no heat. Confirmed. Found open hi limit. Replaced from truck stock. Tested unit all checks good. Found clogged home vent. Customer must clear vent to prevent repeat failure. ; used 1 W10900067 (Thermal cut out) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Dallas, TX 75248
John
Job Details: 12/13/2022
Customer concern is DW leaking from underneath. Found connection to fill valve leaking and pipe dope on fitting. Making it unable to be tightened or loosened with out breaking seal. Needs new inlet valve.; ordrng 1 W11175771 (valve-inlt)
We serviced a
GE DRYER-ELECTRIC
Model DHDSR46EG1WW
Near Buckley, WA 98321
Cejay
Job Details: 12/13/2022
"Installed previously ordered timer, cycle tested unit all checks good."
We serviced a
KITCHENAID WALL OVEN
Model KEMS378SSS04
Near Gig Harbor, WA 98332
Cameron M.
Job Details: 12/13/2022
"Customer concern is that oven does not heat to prescribed temperature, food cooks unevenly. Verified power and function of cooling fan and convection fan, good function. Checked for stored error codes via service mode, none for either appliance. Preformed temperature check ovlower oven, fail. Control reads cavity temperature at 350 when in bake cycle, temperature probe reads low at 220 . Attempted service mode diagnostic, failed control not responsive to diagnostic. commands. Needs new main board . Advised customer part shows out of stock. May take time to get parts. Customer declined repair at this time. Collected 95.00 trip fee +tax via card Payment."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AW/A2 11
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 12/13/2022
"Customer concern is that washer drain pump strainer stuck. After further follow-up questions customer advised unit produce not draining error, prompting attempted strainer removal. Found debris in drain pump, causing unit to produce no drain error. Cleared debris, cycle tested unit. All checks good. Advised customer on proper loading practices. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals."
We serviced a
GE DISHWASHER
Model GDF520PGJ5BB
Near Spanaway, WA 98387
Cameron M.
Job Details: 12/13/2022
"Installed previously ordered user interface. Cycle tested unit 3x, found leak active from fill funnel. Also found damaged sweeper seal, causing leak during wash cycle. Needs new fill funnel kit and sweeper seal. Customer declined to retain old user board Follow up visit scheduled for 12/22 8-12.; ordrng 1 WD08X21894 (SEAL) and 1 WD49X23818 (FUNNEL SERVICE KIT)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54M8750AW/A4
Near Buckley, WA 98321
Cejay
Job Details: 12/13/2022
"Installed previously ordered suspension rods, verified washer is level, cycle tested washer with a load, All checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV40J3000EW/A2 02
Near Lewisville, TX 75067
John
Job Details: 12/13/2022
Customer concern is dryer making rattling noise like rattling. Found idler pulley worn and rattling. Needs new idler pulley.; ordrng 1 DC93-00634A (Idler pulley)
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near McKinney, TX 75071
John
Job Details: 12/13/2022
Customer concern is DW not draining fast enough and leaking onto counter top through air gap. Found air gap hose to disposal clogged. Attempted to unclog hose. No love. Advised customer that a plumber will be needed to fix air gap issue.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WTW5105HW0
Near Sachse, TX 75048
John
Job Details: 12/13/2022
"Customer concern is washer making helicopter type noise. Found bolt on pulley loose causing only part of pulley to engage with splutch. Replaced splutch kit and pulley from truck stock. All checks good.; used 1 W10721967 (CAM), and 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Puyallup, WA 98375
Cejay
Job Details: 12/13/2022
"Installed previously ordered lower spray arm, cycle tested dishwasher all checks good."
We serviced a
GE WALL OVEN
Model JK3800SH3SS
Near Dallas, TX 75287
John
Job Details: 12/13/2022
Installed new thermal sensor. Found unit still over heating. Needs new machine control board.; ordrng 1 WB27X25718 (machine control boar)
We serviced a
KITCHENAID DISHWASHER
Model KUDE20IXSS4
Near Garland, TX 75043
Patrick
Job Details: 12/13/2022
"Customer concern, unit frozen at end of cycle. Part removed on arrival. Reapplied power, canceled cycle, ran svc diagnostics. F8e1 slow drain f6e6 cool water f5e2 door not opened between cycles. Svc cycle complete, unit checks good at this time."
We serviced a
GE LAUNDRY CENTER
Model GUD24ESSM1WW
Near Sumner, WA 98390
Cejay
Job Details: 12/13/2022
Customer concern is that washer is making a noise during operation. Pulled error codes via newfi. F31x10F27x4. Found failed suspension rods causing washer to go OOB. Needs new suspension rods. Follow up scheduled for 12/22 1-5pm; ordrng 2 WH16X27181 (ROD ASSEMBLY 24)s and 2 WH16X27182 (ROD ASSEMBLY 24)s
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4 01
Near Spanaway, WA 98387
Cameron M.
Job Details: 12/13/2022
"Customer concern is that washer does not power trapping contents inside. Manually opened unit to allow customer to retrieve contents. Verified power supply voltage, good 120v. Tested voltage in and out of noise filter, good 120v. Found failed main and sub pcb assembly, causing unit to not power and start cycle. Needs new main and sub pcb assembly. Follow up visit scheduled for 12/21 1-5; ordrng 1 DC92-02005A (ASSY KIT)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model 11094836201
Near Lake Tapps, WA 98391
Cejay
Job Details: 12/13/2022
"Customer concern is that dryer runs but dose not heat. Found open thermal fuse causing dryer not to heat. Needs new thermal fuse. Installed new thermal fuse, preformed airflow test pass. Preformed temperature checks good. All checks good. ; used 1 WP3392519 (FUSE-THRML) from stock"
We serviced a
GE DISHWASHER
Model ZDT800SSF1SS
Near Lewisville, TX 75067
John
Job Details: 12/12/2022
Installed new wash motor. All checks good.
We serviced a
GE DISHWASHER
Model GDT535PSJ2SS
Near Irving, TX 75063
John
Job Details: 12/12/2022
"Customer concern unit is tripping breaker sometimes. Using NuFi devise ran all tests available. Unit fills, washes, heats and drains as designed. No issues found with unit. Unit functioning as designed."
We serviced a
GE DISHWASHER
Model GDF630PSMOSS
Near Mesquite, TX 75181
Patrick
Job Details: 12/12/2022
"Replaced ui, no change. Tested good 13.46vdc from main control. Must reorder ui, also order main control. ; ordrng 1 WD21X25727 (Ui board) and 1 WD21X26186 (Control)"
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN1WW
Near Forney, TX 75126
Patrick
Job Details: 12/12/2022
"Customer concern, unit squelch during use. Found heavily worn belt. Replaced from truck stock. Tested unit. All checks good. ; used 1 WH01X27538 (Belt) from stock"
We serviced a
SAMSUNG RANGE
Model NE59M6850SS/AA 04
Near Richardson, TX 75081
John
Job Details: 12/12/2022
"Customer concern is timer button is not working intermitently, tested all buttons and all buttons working. Tested oven pre heated to 350 with timer running timer finishes and end cycle. No issues found unit checks all good. Unit functioning as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Puyallup, WA 98375
Cameron M.
Job Details: 12/12/2022
"Installed previously ordered spray arms, cycle tested unit. Found unit produces f4e3 (wash motor failure). Verified dead spot in wash motor, causing unit to not wash. Needs new sump assembly. Requires auth. ; ordrng 1 W11087376 (PUMP AND MOTOR ASSEMBLY)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PCAS0
Near University Place, WA 98466
Cejay
Job Details: 12/12/2022
Installed previously ordered heater. Preformed service diagnostic cycle. Verified repair. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model SAV3655AWW
Near University Place, WA 98467
Cejay
Job Details: 12/12/2022
Installed previously ordered pump and belt. Cycle tested unit all checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6200KW0
Near Rockwall, TX 75087
Patrick
Job Details: 12/12/2022
Replaced lid lock. Tested unit. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 11
Near South Hill, WA 98373
Cejay
Job Details: 12/12/2022
"Customer concern is that washer door is not unlocking after cycle and was displaying SUD on display.Pulled error code 5E drain error. Checked drain filter for debris, clear. Stress tested door lock and drain pump multiple times no issues. Cycle tested washer no issues Advised customer sud error can cause door lock not to unlock, advised customer on using high quality detergent and running regular cleaning cycles. All checks good."
We serviced a
SAMSUNG RANGE
Model NE58F9500SS/AA 05
Near Fox Island, WA 98333
Cejay
Job Details: 12/12/2022
"Installed previously ordered main control and temp sensor. Cycle tested unit, Advised customer to monitor range and call if issues persist."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Dallas, TX 75211
Patrick
Job Details: 12/12/2022
"Customer concern, unit takes multiple cycles to dry clothes. Found good tumble, good heat, clogged vent in wall. Customer must have vent professionally cleaned to prevent future issues. Unit checks good at this time."
We serviced a
KENMORE DISHWASHER
Model 66513153K701
Near Gig Harbor, WA 98335
Cameron M.
Job Details: 12/12/2022
"Customer concern is that dishwasher door falls open. Found broken door link cables, causing door to fall open unrestricted. Needs new door link cables .; ordrng 1 8194001 (LINK KIT)"
We serviced a
SAMSUNG RANGE
Model NE59M4320SS/AA03
Near Dallas, TX 75212
Patrick
Job Details: 12/12/2022
"Wrong parts, must order correct parts. ; ordrng 2 dg44-01006b (Infinite sw front)s"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4 01
Near Grand Prairie, TX 75050
Patrick
Job Details: 12/12/2022
Replaced top assy.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB855DC4
Near Murphy, TX 75094
John
Job Details: 12/12/2022
Customer concern is dryer making squeeling noise upon start up. Found idler pulley warn and causing noise. Replaced idler pulley from truck stock. All checks good.; used 1 W10837240 (BRACKET) from stock
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW0
Near Tacoma, WA 98405
Cejay
Job Details: 12/12/2022
Customer concern is that washer is not agitating. Found stripped washplate causing washer not to agitate. Also found worn hub. Needs new washplate and hub. Follow up scheduled for 12/15 10-2pm; ordrng 1 W10902814 (WASHPLATE) and 1 W10528947 (HUB)
We serviced a
AMANA DRYER-GAS
Model NGD5800HW0
Near McKinney, TX 75069
John
Job Details: 12/12/2022
Customer concern is dryer not powering on. Confirmed power to control board and UI. Thermal fuse checks good. Needs new consol and UI.; ordrng 1 W11378950 (Consol)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Fife, WA 98424
Cameron M.
Job Details: 12/09/2022
Installed previously ordered gearcase and slider. Cycle tested unit 3x. All checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11082822102
Near Fircrest, WA 98466
Cejay
Job Details: 12/09/2022
Customer concern is that dryer is not heating. Preformed airflow test failed(red) found open thermal cutoff causing dryer not to heat. Needs new thermal cutoff kit. Installed new thermal cutoff kit cycle tested dyer all checks good. Advised customer dryer vents need service before resuming operation of dryer.customer signed airflow acknowledgement.; used 1 279973 (CUTOFF-TML) from stock
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4815EW0
Near Auburn, WA 98001
Cejay
Job Details: 12/09/2022
"Customer concern is that washer is not advancing cycles. Pulled error codes via service mode. F8E1,Verified pressure hose is connected. Manually activated water valves. Preformed calibration cycle. Cycle tested washer. Could not replicate error at time of service. All checks good"
We serviced a
HOTPOINT DISHWASHER
Model HDF330PGRAWW
Near Puyallup, WA 98371
Cejay
Job Details: 12/09/2022
"Installed previously ordered user board, still no response from UI. Confirmed 13v to UI. Board defective. Needs new main control board and UI. Follow up scheduled for 12/23 10-2pm; ordrng 1 WD21X27139 (CONFIGURED SERVICE UI) and 1 WD21X31740 (CONFIGURED MACHINE CONTROL BOARD)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022622100
Near Garland, TX 75042
Patrick
Job Details: 12/09/2022
"Customer concern, leak from rear during use. Found clogged wall drain causing overflow. Customer must have licensed plumber clear drain."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC5
Near Rockwall, TX 75087
Patrick
Job Details: 12/09/2022
"Customer concern, f6e2 error code. Confirmed. Comms error, f6e3, comms error, f2e1 ui stuck button. Cleared error codes, calibrated unit. Must replace controls and console. ; ordrng 1 W10838672 (Console) and 1 W11401712 (Main control)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 79681583410
Near Tacoma, WA 98499
Cejay
Job Details: 12/09/2022
Customer concern is that dryer is taking multiple cycles to dry. Preformed airflow test failed (yellow) Preformed temperature checks good. Advised customer dryer vents need service. All checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM3700HWA
Near Edgewood, WA 98372
Cameron M.
Job Details: 12/09/2022
"Customer concern is that washer leaks from rear of washer.. found evidence of oversuds conditions from rear vent. Causing unit to leak from rear vent during spin cycle. Cycle tested unit, found no mechanical issues. Advised customer on regular cleaning intervals. Also advised customer on using high quality detergent"
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SSM1WW
Near Dallas, TX 75225
John
Job Details: 12/09/2022
Pushed stacked units back into laundry room so that door can be closed.
We serviced a
KITCHENAID RANGE
Model KERS807SBL00 0.00
Near Auburn, WA 98001
Cameron M.
Job Details: 12/09/2022
"Customer concern is that broil element doesn't heat and front right burner does not heat. Found open broil element. Causing oven to not heat during broil setting. Also found open surface burner element open, causing right front burner to not heat. Needs new surface burner and broil element. Follow up visit scheduled for 12/16 1-5; ordrng 1 WP9760774 (Element-broil) and 1 W10823698 (SURFACE BURNER)"
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SSM1WW
Near Wylie, TX 75098
Patrick
Job Details: 12/09/2022
Replaced lf shock. All checks good
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7200AV/US
Near Wylie, TX 75098
Patrick
Job Details: 12/09/2022
"Customer concern, unit making loud squeeking noise during fill. Confirmed. Must replace inlet valve. ; ordrng 1 DC97-15459H (Valve assy)"
We serviced a
GE DISHWASHER
Model GSD4920Z02BB
Near Puyallup, WA 98375
Cejay
Job Details: 12/09/2022
Customer concern is that dishwasher is leaking. Found door seal and LH and RH baffels damaged. Also found signs of oversuds condition. Needs new door seal and baffels. Advised customer on using high quality detergent and running regular cleaning cycles. Follow up scheduled for 12/15 8-12pm; ordrng 1 WD8X227 (tub corner baffle r) and 1 WD8X228 (tub corner baffle l) and 1 WD08X10016 (seal)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6200KW0
Near Garland, TX 75044
Patrick
Job Details: 12/09/2022
"Customer concern, makes strange noise during use. No error codes. No noise during operation while empty. Ran rinse and spin with fitted sheet and several other items. Good fill, good agitate, good drain, good spin. All checks good at this time"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48J7770EP/A2 02
Near Tacoma, WA 98445
Cameron M.
Job Details: 12/09/2022
"Customer concern is that dryer makes noise during operation. Found seized front left roller, causing noise during operation. Needs new roller. Installed new roller, cleaned and vacuumed inside of dryer. Cleaned and calibrated moisture sensors. Cycle tested unit, all checks good. ; used 1 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
SAMSUNG RANGE
Model NE59M4320SS/AA 03
Near Denton, TX 76208
John
Job Details: 12/09/2022
Installed new FL infinite switch and FR burner. Found center of FR burner heating but not out side burner. New burner passes continuity checks. Needs FR infinte switch.; ordrng 1 DG44-01006B (REGULATOR ENERGY FR)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48H7400EW/ A2 01
Near Edgewood, WA 98372
Cameron M.
Job Details: 12/09/2022
"Customer concern is that dryer makes clunky noise during operation. Found failed rear right roller bushing, causing clunking noise during operation. Needs new roller. Installed new roller, cleaned and vacuumed inside of dryer. Cleaned and calibrated moisture sensors. Cycle tested unit. All checks good customer retained failed part. Collected payment via debit card Payment. ; used 1 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDK03CTBL0
Near Coppell, TX 75019
John
Job Details: 12/09/2022
Installed new inlet and inlet port. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW2
Near Dallas, TX 75229
Patrick
Job Details: 12/09/2022
Replaced hub and impeller. Calibrated. Tested unit. All checks good.
We serviced a
MAYTAG COOKTOP
Model MEC7430WB01
Near Grand Prairie, TX 75050
John
Job Details: 12/09/2022
Customer concern is cooktop cracked. Customer states that it cracked while being used. Confirmed cracked cooktop. Needs new cooktop. AHS to supply out of stock parts.; ordrng 1 W10376592 (cooktop)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Puyallup, WA 98375
Cejay
Job Details: 12/08/2022
"Customer concern is that dishwasher is leaking from bottom right of door. Found signs of water from inlet valve and separating lower spray arm causing dishwasher to leak. Also found signs of possible oversuds condition, excessive soap residue inside dishwasher tub. Needs new lower spray arm. Advised customer inlet valve shows old signs of leak but is not currently leaking at time of service. Follow up scheduled for 12/13 8-12pm; ordrng 1 W10837249 (ARM-SPRAY)"
We serviced a
KENMORE DISHWASHER
Model KDPE234GPS0
Near Lakewood, WA 98498
Cejay
Job Details: 12/08/2022
Customer concern is that top rack of dishwasher has fallen. And pro wash cycle status intermittently dose not show on display. No stored error codes Found RS adjuster damaged causing top rack to fall needs new adjusters. And display for cycle status issue. AHS to supply. Requires Auth. ; ordrng 2 WPW10546503 (adjuster)s and 1 W11162736 (CONSOLE)
We serviced a
SAMSUNG RANGE
Model NE59M4320SS/AA02
Near Mesquite, TX 75150
Patrick
Job Details: 12/08/2022
"Customer concern, lh burners only go on high. Confirmed. Elements good, must replace infinite switches. ; ordrng 1 DG44-01005B (Infinite sw) and 1 DG44-01002A (Infinite sw)"
We serviced a
GE RANGE
Model JB655EK4ES
Near Rockwall, TX 75087
Patrick
Job Details: 12/08/2022
Replaced element. Tested unit. All checks good.
We serviced a
LG DRYER-ELECTRIC
Model DLEX3700V
Near Puyallup, WA 98374
Cameron M.
Job Details: 12/08/2022
"Installed previously ordered user interface, cycle tested unit 10x. All checks good."
We serviced a
KENMORE DISHWASHER
Model 665.13542N410
Near Tacoma, WA 98406
Cameron M.
Job Details: 12/08/2022
"Customer concern is that dishwasher does not fill and wash. Cycle tested unit, proper fill operation. Found seized wash motor, causing unit to not wash. Needs new pump and motor assembly. Follow up visit scheduled for 12/20 1-5; ordrng 1 W11230103 (PUMP AND MOTOR ASSEMBLY)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW6620HC0
Near McKinney, TX 75071
John
Job Details: 12/08/2022
"Installed new dispenser drawer and pressure switch. Unit still giving low flow error. Customer states that unit runs properly when set to cold. Found inlet valve on hot side not opening fully. Checked service valves, opening properly. Needs new inlet valves.; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)"
We serviced a
LG RANGE
Model LRE3061ST/00
Near Tacoma, WA 98403
Cameron M.
Job Details: 12/08/2022
"Installed previously ordered convection fan motor, cycle tested unit. All checks good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PCAS0
Near University Place, WA 98466
Cejay
Job Details: 12/08/2022
Customer concern is that dishwasher is not drying. Pulled error codes via service mode. 7-1 6-6. Found open element causing dishwasher not to heat. Needs new element. Follow up scheduled for 12/12 8-12pm; ordrng 1 W10518394 (HEATER)
We serviced a
AMANA DRYER-ELECTRIC
Model NED4500VQ2
Near Tacoma, WA 98408
Cejay
Job Details: 12/08/2022
Customer concern is that dryer timer dose not advance.Preformed airflow test pass. Thermal cutoff tested good. cycling thermostat tested good continuity and ohms in range. Needs new timer. Follow up scheduled for 12/15 1-5pm; ordrng 1 WP8299779 (TIMER)
We serviced a
KENMORE DISHWASHER
Model 665.74362K2
Near Tacoma, WA 98406
Cameron M.
Job Details: 12/08/2022
"Customer concern is that dishwasher is that dispenser does not open and unit does not dry dishes. Cycle tested unit via service mode 10x , unit functioned properly 9x on 10th tested unit failed to open dispenser not Cycle heater. Needs new main control. Advised customer main control shows NLA. Collected tip fee via check"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED6620HC0
Near Bonney Lake, WA 98391
Cejay
Job Details: 12/08/2022
Customer concern is that dryer power button intermittently unresponsive. No stored error codes. Was able to replicate error but turning off and on the dryer multiple times. The power button will intermittently become unresponsive on or off but all other buttons will function properly. Needs ACU and HMI. Requires Auth.; ordrng 1 W11350214 (ACU) and 1 W11351728 (CNTRL-ELEC)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Sachse, TX 75048
Patrick
Job Details: 12/08/2022
"Customer concern, unit acts strangely. F0e3, f8e6, f7e4. Ran factory reset, calibrated unit, ran svc diagnostics, all checks good. Ran rinse and spin with 6 towels. Good operation, good complete. No fault detected at this time."
We serviced a
GE WALL OVEN
Model JK3800SH3SS
Near Dallas, TX 75287
John
Job Details: 12/08/2022
"Customer concern is oven heating too hot. Customer states thatunit worked after previous repair for about a week. Found F30 fault code for shorted temp sensor. Tested temp sensor, fails ohms checks, needs new temp sensor.; ordrng 1 WB21X10165 (sensor asm)"
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US/AA 00
Near Plano, TX 75093
John
Job Details: 12/08/2022
Installed new inlet valve and Case Break assy. All checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM2016CW
Near Bonney Lake, WA 98391
Cejay
Job Details: 12/08/2022
"Installed previously ordered Dedergent dispenser, hot and cold inlet valves and vent hose. Cycle tested washer found oversuds condition. Advised customer on using high quality detergent. Also Advised customer small leak coming from hot water spiket.All checks good."
We serviced a
GE RANGE
Model JGBP28SET2SS
Near Puyallup, WA 98375
Cameron M.
Job Details: 12/06/2022
"Customer concern is that oven overgases and minor exploration of gas ignition, rear right burner does not ignite. Preformed amp draw on bake ignitor, 2.63 amps (failed). Found spillover build-up, causing burner to not ignite. Cleaned burner bodies and offices, in good working order . Needs new ignitor/burner kit. Installed new ignite/burner kit. Cycle tested unit. All checks good"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2
Near Addison, TX 75001
Patrick
Job Details: 12/06/2022
"Customer concern, wrinkle prevent feature no longer operates. Ran normal cycle with wrinkle prevent selected, confirmed issue. Must replace control board. ; ordrng 1 DC92-01626B (Control board)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7200AW/US 03
Near Richardson, TX 75080
John
Job Details: 12/06/2022
Customer concern is washer not spinning giving unbalanced error. Ran drain and spin cycle with basket empty and found that tub moves around alot inside case while trying to sense. Found damper rods worn and very bouncy. Needs new damper rods.; ordrng 4 DC97-16350V (Damper)s
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Plano, TX 75024
John
Job Details: 12/06/2022
"Customer concern door won't close on dishwasher, found clip for adjuster misaligned causing rack to not allow door to close. Reinstalled clip in correct position and tested unit, rack slides up and down and door closes. Unit checks all good."
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SSM1WW
Near Dallas, TX 75225
Patrick
Job Details: 12/06/2022
"Found power cord partially disconnected. Reconnected, tested unit, all checks good."
We serviced a
LG DRYER-ELECTRIC
Model DLE3733S
Near Dallas, TX 75206
Patrick
Job Details: 12/06/2022
"Customer concern, unit making loud rumble during use. Found rf roller bearing destroyed. Replaced from truck stock, tested unit all checks good. Air test passed yellow. ; used 1 4581EL2002H (Roller) from stock"
We serviced a
GE DISHWASHER
Model GDF520PGJ5BB
Near Spanaway, WA 98387
Cameron M.
Job Details: 12/06/2022
"Customer concern is that dishwasher does not power customer would trip breaker to reset, now completely unresponsive. During visual inspection found evidence of leak. Verified power supply, good 120v. Tested voltage to user interface board from main control, good 14.09vdc. Found failed user interface not communicating to main board, causing unit to not power and start cycle. Needs new user interface. Advised customer due to unit not being responsive, unable to fully test unit. Advised customer further issue may be present after repair of user interface. Follow up visit scheduled for 12/13 8-12; ordrng 1 WD21X32003 (CONFIGURED UI BOARD)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SAW0
Near Spanaway, WA 98387
Cejay
Job Details: 12/06/2022
"Customer concern is that dishwasher is not filling with water. Puller error codes via service mode 6-2,6-1,6-6,10-1 found control board not sending proper voltage to water valves. Needs new water valve and control board. Follow up scheduled for 12/15 1-5pm; ordrng 1 W11175771 (valve-inlt) and 1 W10589069 (cntrl-elec)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DC4
Near Spanaway, WA 98387
Cameron M.
Job Details: 12/06/2022
"Customer concern is that dryer stops cycle multiple times throughout dry cycles including during timed dry Cycle. Preformed airflow test, failed (yellow). Found wax build up in lint screen, causing airflow restriction. Retrieved errors via service mode found f4e3 x2 (restricted airflow). tested unit 5x, unable to duplicate customer concern of unit stopping mid cycle. Preformed temperature checks in timed dry high heat, in range. Preformed temperature checks in sensor dry high heat, in range. Strongly recommend customer have vent ducting cleaned to allow sufficient airflow. Also advised customer dryer vent hose should be shortened to allow sufficient airflow. Advised customer to monitor and call if issue persists, after vent is cleaned."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45N3050AW/A4 01
Near Carrollton, TX 75007
John
Job Details: 12/06/2022
Customer concern is sometimes washer bangs around while trying to spin. Doesn't happen every time. Found error codes for out of balance load. Ran rinse and spin cycle with 4 towels. Unit spins properly. No issues found. Advised Customer about how to balance load if error occurs again.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US03
Near Forney, TX 75126
Patrick
Job Details: 12/06/2022
Customer concern unit will not spin. Confirmed with empty tub. Found clutch motor not fully retracting. Must replace clutch and control. ; ordrng 1 DC31-20014C (Clutch) and 1 DC92-02393M (Control board)
We serviced a
GE WASHER-TOPLOAD
Model WHDSR316G5WW
Near Garland, TX 75043
Patrick
Job Details: 12/06/2022
Replaced stripped timer knob. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Dallas, TX 75218
Patrick
Job Details: 12/06/2022
"Customer concern, f8e4 error code displayed. Confirmed water in drip tray. Removed, tested unit, no leaks noted. All checks good at this time."
We serviced a
FRIGIDAIRE RANGE
Model FFEF3013LWJ
Near Tacoma, WA 98408
Cameron M.
Job Details: 12/06/2022
"Customer concern is that oven does not heat. Verified Customer concern of no oven element activation. Verified power supply voltage, good 240v supplied. Tested continuity of bake and broil elements, good continuity. Found sticking blb relay, Causing unit to not heat. Needs new main board and temp probe. Advised customer parts show out of stock. May take time to get parts. AHS TO SUPPLY ; ordrng 1 5304518660 (MAIN CONTROL) and 1 316233903 (PROBE)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Wylie, TX 75098
John
Job Details: 12/06/2022
Installed new gearcase and agitator. Found rotor gearing to be told damaged to reinstall. Needs new rotor.; ordrng 1 W10915701 (rotor)
We serviced a
GE RANGE
Model JB645DK4WW
Near Tacoma, WA 98406
Cejay
Job Details: 12/06/2022
Installed previously ordered element. Cycle tested burner all checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54M8750AW/A4
Near Buckley, WA 98321
Cejay
Job Details: 12/06/2022
Customer concern is that washer fails to complete cycle on high speed spin. Found failed suspension rods causing washer basket to stand off center. Needs new suspension rods. Follow up scheduled for 12/13 8-12pm; ordrng 4 DC97-18610F (ASSY DAMPER)s
We serviced a
GE DISHWASHER
Model GDF630PSMS0SS
Near Allen, TX 75002
John
Job Details: 12/06/2022
"Customer concern unit not powering on. Confirmed proper voltage to control board, took toe kick off and checked voltage from control board to user interface . Found 13.5 vdc no lights no response. Unit needs user interface replaced.; ordrng 1 WD21X25727 (CONFIGURED UI)"
We serviced a
KITCHENAID RANGE
Model KFEG504KPS0
Near Sumner, WA 98390
Cejay
Job Details: 12/06/2022
"Installed previously ordered door glass, unable to test unit due to unit being disconnected from utilities. All checks good."
We serviced a
GE RANGE
Model JS645SL1SS
Near Allen, TX 75002
John
Job Details: 12/06/2022
"Customer concern is glass on oven door is cracked. Confirmed crack on door glass. Advised Customer warranty company may not cover cracked glass, needs new door glass. ; ordrng 1 WB56X22160 (range oven inner doo)"
We serviced a
GE LAUNDRY CENTER
Model 417.61712510
Near Spanaway, WA 98387
Cameron M.
Job Details: 12/06/2022
Customer concern is that washer lid locked trapping clothes inside. Manually opened unit to allow customer to retrieve clothes. Preformed cycle test in rinse and spin cycle 3x. Found no mechanical issues at this time. Unit operating as designed. Advised customer to monitor and call if issue persists. Also Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals.