Near University Place, WA 98467
Branden W.
Job Details: 07/07/2020
WASHER-FRONT LOA GE GFW450SPK0DG Customer complaint that washer will shake in spin cycle. Shocks and springs check good. Tested with load of towels in high speed spin. Washer operates as designed. Advised about proper loads. Stacked washer on laminate flooring with underpad causing washer to bounce slightly.
Near Olympia, WA 98502
Jacob P.
Job Details: 07/07/2020
DISHWASHER LG LDS5040ST "Customer complaint of top rack of dishes not getting clean. Found debris buildup in hose from case break to sump. Cleaned hose and case break. Test cycled ×3, all checks ok."
Near Olympia, WA 98502
Jacob P.
Job Details: 07/07/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Installed previously ordered control board and thermistor. Test cycled in service mode, all checks ok."
Near Edgewood, WA 98372
Branden W.
Job Details: 07/07/2020
DISHWASHER SAMSUNG DW80K7050UG/AA 03 Unable to find any leaks in dishwasher. Removed and cleaned leak sensor contacts. Cycle tested numerous times. All ops good at this time. Customer to reinstall dishwasher.
Near Bonney Lake, WA 98391
Branden W.
Job Details: 07/07/2020
DISHWASHER WHIRLPOOL WDT920SADM2 Customer complaint that dishwasher leaks from fill hose. Fill hose routed wrong rubbing on dishwasher frame causing hole. Installed new fill hose. Cycle tested. All checks ok. ; used 1 41045 (FILL HOSE DW 6' W/FITTINGS) from stock
Near Puyallup, WA 98375
Branden W.
Job Details: 07/07/2020
DISHWASHER GE GDF620HSJ6SS Customer complaint that dishwasher will not drain. Found clogged drain pump causing no drain. cleaned drain pump. Cycle tested x3. All checks ok.
Near Tacoma, WA 98404
Jacob P.
Job Details: 07/07/2020
DRYER-ELECTRIC KENMORE 11085876401 "Customer complaint that unit doesn't dry clothes all the way in normal cycle. Test cycled temps, in range. Ran air flow test, yellow. Cleaned and calibrated moisture sensors. Advised customer that vents need to be cleaned soon and use timed dry when running mixed loads. Dryer operating as designed."
Near Puyallup, WA 98374
Branden W.
Job Details: 07/07/2020
WASHER-FRONT LOA SAMSUNG WV55M9600AV/A5 02 Installed new display board kit. Cycle tested. All checks ok.
Near Buckley, WA
Branden W.
Job Details: 07/07/2020
DISHWASHER GE GLD4400N10BB Customer complaint that dishwasher will not drain. Found debris in drain pump and drain hose causing no drain. cleaned pump and hose. Cycle tested. All checks ok.
Near Enumclaw, WA 98022
Branden W.
Job Details: 07/07/2020
DISHWASHER KENMORE 58715182401 Installed new board and latch. Cycle tested. Unit operates good.
Near Lakewood, WA 98498
Jacob P.
Job Details: 07/07/2020
WASHER-TOPLOAD WHIRLPOOL LSR8233EZO "Installed previously ordered inlet valve, retainer and spring. Test cycled, all checks ok"
Near Lake Tapps, WA 98391
Branden W.
Job Details: 07/07/2020
DRYER-ELECTRIC SAMSUNG DV50K7500EW/A3 01 "Installed new motor, element and rollers. Cycle tested. All checks ok."
Near Olympia, WA 98512
Jacob P.
Job Details: 07/07/2020
RANGE WHIRLPOOL RBS275PVQ00 "Installed previously ordered control board and temp probe. Test cycled, all checks ok"
Near Auburn, WA 98092
Branden W.
Job Details: 07/07/2020
WALL OVEN GE D12X1RR Customer complaint that wall oven is too hot. Adjusted temps down about 25 degrees. Tested at 350 and 400. All checks good.
Near Auburn, WA 98002
Branden W.
Job Details: 07/07/2020
WASHER-TOPLOAD WHIRLPOOL WTW5000DW0 Customer complaint that washer drain hose came out of wall drain causing water to flood garage. Customer unhooked washer and removed wall board. Secured drain hose to wall drain with zip ties.
Near Puyallup, WA 98374
Jacob P.
Job Details: 07/07/2020
DRYER-ELECTRIC SAMSUNG DV220AEW/XAA "Installed previously ordered motor and idler pulley. Test cycled, all checks ok"
Near Graham, WA 98338
Jacob P.
Job Details: 07/07/2020
WASHER-TOPLOAD KENMORE 11024922202 "Installed previously ordered retainer and pressure switch. Test cycled, all checks ok"
Near University Place, WA 98466
Jacob P.
Job Details: 07/07/2020
COOKTOP GE JGP3030SL1SS "Installed previously ordered regulator, unit still leaking at connection between hose and regulator. Needs new fittings. Advised customer we will contact them when we have the part.; O-emld tckt"
Near Lakewood, WA 98498
Jacob P.
Job Details: 07/07/2020
WASHER-TOPLOAD SAMSUNG WA45H7000AW/A2 02 Customer complaint of unit shaking no matter what size load. Found worn suspension rods causing unit to go out of balance. Needs new suspension rods.; ordrng 4 DC97-05280W (Suspension rod)s
Near Tacoma, WA 98404
Branden W.
Job Details: 07/07/2020
COOKTOP HOTPOINT RU380V2AD Customer complaint that rear left burner does not work. Found wires at receptacle are burned up. Needs new receptacle kit. Next service 7-9 8-12; ordrng 1 WB17X5113 (ELECTRIC RANGE ELMNT RECEPTACLE ASSMBLY)
Near Olympia, WA 98512
Jacob P.
Job Details: 07/07/2020
WASHER-FRONT LOA MAYTAG MHW6000XW0 "Customer complaint that unit stopped mid cycle and wouldn't do anything. Found control panel locked upon arrival. Unlocked control. Found f6 e2 error stored (bad comms between ccu and mcu) and f8 e1 error (no water entering machine). Found good voltage out of ccu to mcu. Found no voltage out of ccu to inlet valves. Needs new ccu and mcu.; ordrng 1 WPW10374126 (MCU) and 1 W10427972 (CCU), states that autho needed"
Near Olympia, WA 98512
Jacob P.
Job Details: 07/07/2020
RANGE FRIGIDAIRE FEFL68GMA Customer complaint of front right burner always on high. Found infinite switch not regulating temps. Needs new infinite switch.; ordrng 1 316238201 (Infinite switch)
Near Steilacoom, WA 98388
Jacob P.
Job Details: 07/07/2020
DISHWASHER KENMORE 66516374301 "Customer complaint of unit not starting. Found multiple buttons on control panel unresponsive. Needs new control panel. Part is discontinued. Called into Cinch, Cinch to research part.; O-emld tckt"
Near Puyallup, WA 98372
Branden W.
Job Details: 07/07/2020
DRYER-ELECTRIC MAYTAG LDE412 07 "Customer complaint that unit is making a squealing sound. Found seized idler pulley, worn belt, and stripped blower wheel. Causing a squealing noise. Needs new idler pulley, belt and blower wheel. Rescheduled for 7/10/20 between 8-12; ordrng 1 WP6-3037050 (Idler pulley) and 1 Y303836 (Blower wheel) and 1 WP9703438 (Reatiner) and 1 WPY312959 (Belt)"
Near Puyallup, WA 98375
Jacob P.
Job Details: 07/07/2020
WASHER-FRONT LOA KENMORE 41741100000 "Customer complaint of unit walking across the floor and shaking. Found upper counterweight missing shock absorbers and loose shocks. Needs new counterweight and shocks.; ordrng 1 134652000 (Counterweight) and 1 5304491700 (Rear shocks) and 1 5304491701 (Front shocks), states that autho needed"
Near Spanaway, WA 98387
Jacob P.
Job Details: 07/03/2020
WASHER-TOPLOAD GE GTW460ASJ9WW "Installed previously ordered control board. Test cycled, all checks ok"
Near Olympia, WA 98516
Jacob P.
Job Details: 07/03/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 11 "Installed previously ordered door boot spring. Test cycled, all checks ok"
Near Tacoma, WA 98465
Branden W.
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Customer complaint that dishwasher will not clean dishes. Found wash motor not moving water causing no spray pressure. Needs new sump assembly. Customer declined to repair at this time.
Near Sumner, WA 98391
Branden W.
Job Details: 07/03/2020
DISHWASHER SAMSUNG DW80K5050US/AA 03 Customer complaint that dishwasher will not drain. Found clogged drain hose causing slow drain. Cleared hose. Cycle tested. All checks ok.
Near Lacey, WA 98503
Jacob P.
Job Details: 07/03/2020
RANGE KENMORE 79094203311 "Installed previously ordered convection fan motor. Test cycled, all checks ok"
Near Olympia, WA 98516
Jacob P.
Job Details: 07/03/2020
WASHER-FRONT LOA KENMORE 11047789701 "Customer complaint that unit is noisy in spin cycle. Found unit has worn rear bearings. Needs new rear tub, gasket and basket. Basket is discontinued. Ahs to supply parts. Subbed online for auth.; ordrng 1 8182247 (Basket) and 1 8181673 (Gasket) and 1 W10772615 (Rear tub)"
Near Olympia, WA 98501
Jacob P.
Job Details: 07/03/2020
DISHWASHER SAMSUNG DW80K5050US/AA 02 "Customer complaint of unit making high pitch squealing sound. Found wash motor with bad bearings, needs new sump assy and sump seal.; ordrng 1 DD82-01353A (Sump assy) and 1 DD62-00050A (Sump seal)"
Near Olympia, WA 98501
Jacob P.
Job Details: 07/03/2020
WASHER-FRONT LOA SAMSUNG WF45M5500AW/A5 "Customer complaint of unit unable to start cycle. Found unit has water in it upon arrival. Put into drain and spin, unit ran fine. Started normal cycle, unit ran fine. Put into drain and spin, unit drained but did not spin. Put into service mode, unit produced 3C2 error while trying to spin. Per stg, needs new inverter board and rps sensor.; ordrng 1 DC92-01982A (Control board) and 1 DC31-00098A (RPS sensor)"
Near Enumclaw, WA 98022
Branden W.
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Customer complaint that dishwasher will not dry dishes. F7E1 (heat error) error stored. Found open heating element causing no heat. Needs new element. Element is factory back ordered with no ETA available. Unable to reschedule. ; ordrng 1 W10518394 (HEATER)
Near Buckley, WA 98321
Branden W.
Job Details: 07/03/2020
DISHWASHER GE DDT575SMF6ES "Customer complaint that dishwasher button bezel is broken and lower wash arm melted. Found bezel cracked and coming off. Also found wash arm melted from coming off of mount. Needs new bezel, wash arm and mount. Advised that bezel looks to be factory back ordered. Unable to reschedule. ; ordrng 1 WD34X21668 (BEZEL & CVR CONSOLE ASM) and 1 WD22X26621 (Lower spray arm) and 1 WD18X10051 (ADAPTER CONDUIT ASM)"
Near Graham, WA 98338
Jacob P.
Job Details: 07/03/2020
RANGE WHIRLPOOL WGG745S0FS "Customer complaint of front left burner taking too long to spark. Found warped burner cap and body and weak igniter causing long ignition. Needs new burner head, cap and igniter.; ordrng 1 WPW10406878 (Burner head) and 1 WPW10299236 (Burner cap) and 1 W11208293 (Igniter), states that autho needed"
Near Lake Tapps, WA 98391
Branden W.
Job Details: 07/01/2020
DISHWASHER GE GDT655SMJ0ES Customer complaint that dishwasher leaks. Found 2 leaks. One from inlet hose. Tightened connection. No longer leaking. Also found hose on diverter has a large hole in it causing large leak. Needs new diverter assembly. Dishwasher not mounted at time of service. Next service 7-9 10-2; ordrng 1 WD19X25278 (DIVERTER ASM KIT)
Near Auburn, WA 98092
Branden W.
Job Details: 07/01/2020
DISHWASHER GE PDWF800R30WW Customer complaint that dishwasher leaks. Found inlet valve leaking. Needs new inlet valve. Water left off to dishwasher. Next visit 7-6 10-2; ordrng 1 WD15X10014 (DISHWASHER WATER INLET VALVE)
Near Lacey, WA 98516
Jacob P.
Job Details: 07/01/2020
RANGE JENN-AIR JES9800CAS00 Customer complaint that fan button is unresponsive. Found broken fan button. Needs new control board.; ordrng 1 WP8507P234-60 (Control board)
Near Puyallup, WA 98375
Branden W.
Job Details: 07/01/2020
WASHER-TOPLOAD MAYTAG MVWB700VQ0 Customer complaint that washer will not wash and makes noise. Found clothing stuck between tub and basket causing basket to lock up. Removed clothing. Cycle tested. Found tub bearing making noise. Needs new bearing kit. Next service. 7-6 8-12; ordrng 1 W10435302 (Tub Bearing Kit)
Near Spanaway, WA 98387
Branden W.
Job Details: 07/01/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer complaint of unit not cleaning well or drying. F7E1 (heat error) dishwasher heats in service cycle. Needs new main board and turbidity sensor. Next service 7-10 8-12; ordrng 1 W11305297 (CNTRL-ELEC) and 1 W11084121 (Sensor)
Near Enumclaw, WA 98022
Branden W.
Job Details: 07/01/2020
WASHER-TOPLOAD GE GTW460ASJ4WW Customer complaint that washer knocks and grinds. ; ordrng 1 WH38X27335 (Transmission)
Near , WA 98512
Jacob P.
Job Details: 07/01/2020
WASHER-TOPLOAD WHIRLPOOL WTW5000DW1 Customer complaint of unit not draining. Found lid lock has bad contacts causing unit not to spin. Needs new lid lock.; ordrng 1 W11307244 (Lid lock)
Near Olympia, WA 98501
Jacob P.
Job Details: 07/01/2020
WASHER-TOPLOAD WHIRLPOOL WTW5600XW2 "Customer complaint of unit making loud sound in spin and clothes being wet still. Found unit has bad bearing, needs new transmission.; ordrng 1 W11132267 (Transmission), states that autho needed"
Near Tacoma, WA 98446
Branden W.
Job Details: 07/01/2020
DISHWASHER KENMORE 66513093N413 Installed new main control and sensor. Cycle tested. All checks good.
Near Puyallup, WA 98374
Jacob P.
Job Details: 07/01/2020
RANGE KENMORE 7909912340A Installed previously ordered bottom panel. All checks ok.
Near Gig Harbor, WA 98335
Jacob P.
Job Details: 07/01/2020
DISHWASHER GE GDT695SSJ0SS "Customer complaint of burnt out segments on display. Installed previously ordered display board. Test cycled, all checks ok."
Near Puyallup, WA 98373
Branden W.
Job Details: 07/01/2020
WASHER-FRONT LOA SAMSUNG WF45K6500AV/A2 51 Customer complaint that washer leaks at door. Found small hair and debris build up on door glass causing poor seal at glass and door boot. Cleaned hair and debris. Cycle tested. No leaks. Also found signs of suds leaking from rear vent. Advised about detergent usage and clean cycles. Washer operates as designed.
Near Tacoma, WA 98404
Branden W.
Job Details: 07/01/2020
WASHER-FRONT LOA LG WM1814CW Customer complaint that washer will shut off mid cycle. Happens intermittently. Unable to recreate issue at time of service. Cycle tested numerous times in different cycles. Stator ohms at 7.6 all 3 legs. Advised most probable cause is main board not storing energy properly. Or EEPROM error on main board. Main board is NLA.
Near Auburn, WA 98001
Branden W.
Job Details: 07/01/2020
WASHER-TOPLOAD KENMORE 11022422100 Customer complaint that washer will not drain. Found broken lid switch causing washer to not drain or spin. Replaced lid switch. Cycle tested. All checks good. Advised customer hot water fill line is about to burst and needs to be replaced ASAP. ; used 1 WP3949238 (SWITCH-LID) from stock
Near Graham, WA 98338
Jacob P.
Job Details: 07/01/2020
WASHER-TOPLOAD KENMORE 11026002010 "Installed previously ordered inlet valve. Test cycled, all checks ok."
Near Olympia, WA 98513
Jacob P.
Job Details: 07/01/2020
RANGE GE n/a "Customer complaint that oven temps are off. Unable to locate model and serial tag. Found upper oven temps low. Adjust temps accordingly. Lower oven temps test okay. Tested upper oven temps after adjustment, all checks ok."
Near Tacoma, WA 98445
Branden W.
Job Details: 07/01/2020
WASHER-TOPLOAD WHIRLPOOL WTW7340XW0 Customer complaint of washer leaking water. Not every use. Small amount in rear. Only signs of leaks found is from splash over. No other leaks found. Advised about loading. Washer operates as designed.
Near Lacey, WA 98503
Jacob P.
Job Details: 07/01/2020
WASHER-TOPLOAD MAYTAG MVWB835DW4 "Customer complaint they can't change the cycle. Found broken lid switch causing machine to think lid is open. Replaced lid lock. Test cycled, all checks ok.; used 1 W10810403 (Lid lock) from stock"
Near Olympia, WA 98502
Jacob P.
Job Details: 07/01/2020
WASHER-FRONT LOA GE GFW450SSM1WW "Customer complaint of unit shaking in spin cycle. Tested rear supports and bearing, shocks, suspension springs, and counterweights. All checks ok. Test cycled empty and with load of clothes, unable to verify issue. Advised customer of proper loading techniques and to call back if problem persists."
Near Olympia, WA 98502
Jacob P.
Job Details: 07/01/2020
DRYER-ELECTRIC SAMSUNG DV45H6300EW/A3 01 "Customer complaint of squealing noise and 1 hour timed dry taking too long to dry clothes. Found rear left roller completely seized and both front rollers partially seized causing noise. Cleaned all 4 rollers and shafts. Also found that eco dry mode is on causing longer dry times. Advised customer to reduce dry times, eco mode needs to be off. Test cycled temps, all checks ok."
Near Gig Harbor, WA 98335
Branden W.
Job Details: 07/01/2020
DISHWASHER GE DDT595SGJ2BB Customer complaint that dishwasher will not heat. Found TCO tripped causing no heat. Reset TCO. Cycle tested. No other issues found. All checks ok.
Near Roy, WA 98580
Branden W.
Job Details: 07/01/2020
DRYER-ELECTRIC SAMSUNG DV42H5200EP/A3 03 Customer complaint that dryer will not heat. Found open element causing no heat. Replaced element. Cleaned and lubed drum rollers. Vacuumed inside of dryer. Performed airflow test. Test passed. Cycle tested. All checks good. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
Near Orting, WA 98360
Jacob P.
Job Details: 06/30/2020
DRYER-ELECTRIC MAYTAG MEDX600XW0 "Customer complaint of noisy dryer. Found worn idler pulley causing screeching sound. Replaced idler pulley. Test cycled, all checks ok.; used 1 279640 (Pulley) from stock"
Near Graham, WA 98338
Jacob P.
Job Details: 06/30/2020
DRYER-ELECTRIC KENMORE 11062622100 "Customer complaint of dryer not turning on. Found open thermal fuse causing no power. Performed air flow test, failed. Advised customer that vent from back of dryer to outside needs to be cleaned before using machine again. Replaced thermal fuse. Test cycled, all checks ok.; used 1 WP3392519 (Thermal fuse) from stock"
Near Olympia, WA 98516
Jacob P.
Job Details: 06/30/2020
RANGE WHIRLPOOL WEE510S0FS2 "Installed previously ordered control board. Test cycled, all checks ok."
Near Puyallup, WA 98375
Jacob P.
Job Details: 06/30/2020
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 01 "Customer complaint of drum not turning. Put machine into drain and spin, ran fine. Checked drain pump filter, clear. Filled machine, drained, let it spin. Tested with a load, machine goes out of balance very easily. Found unit with weak shocks. Needs new shocks.; ordrng 4 DC66-00470A (Shocks)s"
Near University Place, WA 98466
Jacob P.
Job Details: 06/30/2020
COOKTOP GE JGP3030SL1SS "Customer complaint of gas smell under unit. Found multiple joints without teflon and some with incorrect teflon used. Put gas rates teflon on all joints, found leak coming from regulator. Needs new regulator.; ordrng 1 WB19T10089 (Regulator)"
Near Puyallup, WA 98374
Jacob P.
Job Details: 06/30/2020
DRYER-ELECTRIC SAMSUNG DVE50M7450P/A3 "Customer complaint of dryer starting by itself and clothes are still damp. Found control board with a stuck relay causing control board to send constant voltage to motor, needs new control board. Also found a grime build up on moisture sensor causing cycle to end before clothes are dry. Cleaned moisture sensor. Cycle tested checks ok. ; ordrng 1 DC92-01729P (ASSY PCB MAIN)"
Near Eatonville, WA 98328
Branden W.
Job Details: 06/26/2020
WASHER-FRONT LOA GE GFW450SSM1WW Customer complaint that washer will not wash or spin. Error E39 stored. Found dispenser motor not operating causing unit to not operate. Needs new motor; ordrng 1 WH43X10059 (Dispenser motor)
Near Roy, WA 98580
Branden W.
Job Details: 06/26/2020
DISHWASHER KENMORE 66516579201 Customer complaint dishwasher not cleaning. Found failed heating element causing no hot water and poor wash results. Needs new element. Also found pressure switch leaking. Needs new switch. Both parts are NLA. AHS to supply if available. ; ordrng 1 8194200 (Heating element kit) and 1 8268477 (Pressure switch assembly)
Near Puyallup, WA 98374
Branden W.
Job Details: 06/26/2020
DRYER-ELECTRIC SAMSUNG DV220AEW/XAA "Customer complaint that unit is not tumbling. Found failed motor causing unit not to run. Needs new motor, also found seized idler pulley. Needs new idler pulley. ; ordrng 1 DC31-00055D (MOTOR INDUCTION-DRYER) and 1 DC93-00634A (Idler pulley) and 1 DC67-00180B (Blower wheel)"
Near Puyallup, WA 98374
Branden W.
Job Details: 06/26/2020
WASHER-FRONT LOA SAMSUNG WV55M9600AV/A5 02 Customer complaint that both upper and lower washers will not power on. Per tech guide. Needs new user interface board. Next service 7-3 8-12; used 1 DC92-02104A (ASSY KIT;DISPLAY) from stock
Near Olympia, WA 98513
Jacob P.
Job Details: 06/26/2020
WASHER-FRONT LOA KENMORE 40249032010 Customer complaint of unit not draining. Found drain pump has dead spot on motor causing no drain. Needs new drain pump.; ordrng 1 DC31-00054A (Drain pump)
Near Lacey, WA 98503
Jacob P.
Job Details: 06/26/2020
RANGE KENMORE 79094203311 "Customer complaint of temps too low. Found temps about 30° low. Adjusted temps up 30°. Test cycled, temps check ok. Found bad convection fan motor causing loud vibration sound. Needs new convection fan motor.; ordrng 1 316256100 (Convection fan)"
Near Lacey, WA 98513
Jacob P.
Job Details: 06/26/2020
DRYER-ELECTRIC SAMSUNG DV42H5600EP/A3 01 "Customer complaint of dryer making her clothes smell bad. Test cycled dryer, performed air flow test, cycled temps, checked for leaks around washer, under machine, all checks ok and no signs of smell. Machine functioning as designed, advised customer to call back if problem persists."
Near Fife, WA 98424
Branden W.
Job Details: 06/26/2020
RANGE KITCHENAID KECD807XBL01 Customer complaint that cooktop glass is cracked. And both rear burners not working. Cycle tested all burners through all heat ranges numerous times. All burners working fine at time of service. Glass is cracked from front towards center. Submitted to ORHP for approval. Collected 75.00 deductible via card; ordrng 1 W10296247 (GLASS ASSY 30' KA DD) and 1 12002793 (Foam tape)
Near Olympia, WA 98501
Jacob P.
Job Details: 06/26/2020
DRYER-ELECTRIC KENMORE 79680441900 "Performed pm check on dryer. Air flow test failed. Advised customer that vents need to be cleaned. Cycle tested temps, all checks ok. Machine functioning as designed at this time."
Near Tacoma, WA 98446
Jacob P.
Job Details: 06/26/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint of unit not cleaning dishes. Found water shut off to machine and excessive food build up in bottom of dishwasher. Test cycled ×3, machine functioning as designed. Advised customer of cleaning filter regularly and not loading food into dishwasher."
Near Edgewood, WA 98372
Branden W.
Job Details: 06/26/2020
DISHWASHER ELECTROLUX EDW5505EPS2 Customer complaint that dishwasher does not work. Has not worked in years. Control panel unresponsive but one light on. 120v to main board. Needs new console and main board. Both parts are NLA. ; ordrng 1 5304470638 (Control panel) and 1 5304475854 (Main control)
Near Tacoma, WA 98446
Jacob P.
Job Details: 06/26/2020
WASHER-TOPLOAD MAYTAG MVWC565FW1 "Customer complaint of squealing sound in spin cycle. Found clutch and belt soaked in oil. Needs new transmission, clutch and belt. Customer needs to talk to husband before going ahead with repair."
Near Puyallup, WA 98375
Branden W.
Job Details: 06/26/2020
DRYER-ELECTRIC SAMSUNG DV45K7600EW/A3 01 "Customer complaint that unit is making a loud squealing noise, and that it's taking a long time to dry clothes.found idler pulley seized, causing squealing sound. Replaced idler pulley. Air flow test came back yellow. Cleaned moisture sensors. Temp checks good. Cycled tested all checks ok.; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
Near Spanaway, WA 98387
Jacob P.
Job Details: 06/26/2020
DRYER-ELECTRIC KENMORE 11069133413 "Installed previously ordered idler pulley. Test cycled, all checks ok"
Near Olympia, WA 98512
Jacob P.
Job Details: 06/26/2020
RANGE KENMORE 79097423901 Installed previously ordered control board and overlay. New control board does not have 'air guard' function. Also found 2 burner indicator lights are broke. Advised customer we need to research part and order indicator lights.; ordrng 2 316557300 (Indicator light)s
Near Olympia, WA 98513
Jacob P.
Job Details: 06/26/2020
WASHER-FRONT LOA WHIRLPOOL WFW5620HW0 "Installed previously ordered door boot. Test cycled, all checks ok. Left failed part with customer."
Near Lacey, WA 98503
Jacob P.
Job Details: 06/26/2020
DISHWASHER GE PDT715SYN0FS Found sump housing broken where drain pump mounts. Needs new sump.; ordrng 1 Wd35x10382 (Clamps) and 1 WD19X25867 (Sump)
Near Tacoma, WA 98446
Branden W.
Job Details: 06/26/2020
DISHWASHER GE GDF620HMJ6ES Customer complaint that dishwasher will not fill or run cycles. Found broken float. Needs new float. Sending float to customer. They will install. ; ordrng 1 WD21X22822 (DISHWASHER FLOOD FLOAT)
Near Puyallup, WA 98373
Branden W.
Job Details: 06/26/2020
DRYER-ELECTRIC GE GTD65EBSJ3WS Customer complaint that dryer leaves oils stains on clothes. Found sticky residue on drum. Advised to use goo gone and clean drum so transfer to clothing does not occur. Dryer ops as designed.
Near Tacoma, WA 98405
Branden W.
Job Details: 06/26/2020
DISHWASHER SAMSUNG DW80J3020US/AA 01 "Customer complaint that dishwasher does nothing when hitting the start button. Tested power at the outlet checks ok. Found loose connection at wire nuts, tighten wires. cycle tested all checks ok."
Near Puyallup, WA 98373
Branden W.
Job Details: 06/26/2020
DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3 04 "Customer complaint of the dryer starts as soon as you close the door. Found motor relay stuck, cause constant voltage to motor. Needs new control board. Rescheduled for 7/1. 1-5; ordrng 1 DC92-01596D (ASSY HOLDER PCB)"
Near Steilacoom, WA 98388
Jacob P.
Job Details: 06/26/2020
DISHWASHER GE GDF570SGJ0BB "Installed previously ordered control board. Test cycled, all checks ok"
Near Lakewood, WA 98498
Jacob P.
Job Details: 06/26/2020
DISHWASHER KITCHENAID KDS-18 "Customer complaint of unit not draining. Found dishwasher full of water. Tested drain, found only 80V from timer to motor and motor ohms out of range. Needs new timer and motor. Parts are NLA, AHS to supply parts.; ordrng 1 C-241912 (Motor assy) and 1 C-242105 (Timer), states that autho needed"
Near Orting, WA 98360
Branden W.
Job Details: 06/26/2020
WASHER-FRONT LOA GE GFWR4805F0RR "Customer states washer won't finish cycle and lound in spin cycle. Found failed tub bearings. Causing washer to be loud in the spin cycle and basket to wobble. Needs new rear tub, new gasket, and basket assembly.; ordrng 1 WH45X10137 (BASKET AND TRUNNION ASM) and 1 WH45X10136 (TUB ASM REAR) and 1 WH01X21994 (SEAL ORING)"
Near Lakewood, WA 98498
Jacob P.
Job Details: 06/24/2020
WASHER-TOPLOAD SAMSUNG WA45M7050AW/A4 03 "Customer complaint of unit shaking and going out of balance causing unit to stop cycle. Load that was in machine upon arrival was a very mixed and out of balance load. Tested mems sensor and suspension rods, all checks ok. Tested machine empty, unit finished cycle fine. Rebalanced load that was in machine upon arrival, unit finished cycle just fine. Advised customer of not putting too mixed loads in washer, washer is unable to balance mixed loads of bedding and towels and other articles of clothing at once. Machine functioning as designed."
Near Olympia, WA 98516
Jacob P.
Job Details: 06/24/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer complaint of unit not drying dishes, but ran a load this morning and everything seemed to work okay. Test cycled heating element in service mode, heats to about 300°. Tested water temps at sink, about 120°. And unit has rinse aid. All checks ok, advised customer to call back if problem persists."
Near Buckley, WA 98321
Branden W.
Job Details: 06/24/2020
OTHER KENMORE 3639530780 Performed pm check. All checks ok
Near Buckley, WA 98321
Branden W.
Job Details: 06/24/2020
DISHWASHER WHIRLPOOL 665DU1055XTST3 Performed pm check. All checks ok
Near Buckley, WA 98321
Branden W.
Job Details: 06/24/2020
OTHER KENMORE n/a Performed pm check. All checks ok
Near DuPont, WA 98327
Jacob P.
Job Details: 06/24/2020
DRYER-ELECTRIC SAMSUNG DV45K6500EV/A3 01 "Installed previously ordered drum. Test cycled, all checks ok."
Near Enumclaw, WA 98022
Branden W.
Job Details: 06/24/2020
WASHER-TOPLOAD WHIRLPOOL WTW8500DC0 Installed new lock lock. Cycle tested. All checks ok.
Near Buckley, WA 98321
Branden W.
Job Details: 06/24/2020
WASHER-FRONT LOA LG WM3570HWA Customer complaint that washer will be out of balance between wash and rinse. Cycle tested on speed wash with load. All ops ok at this time. Advised to call if issue persists.
Near Olympia, WA 98513
Jacob P.
Job Details: 06/24/2020
WASHER-FRONT LOA WHIRLPOOL WFW5620HW0 Customer complaint of intermittent leak. Found large holes in the door boot causing leak. Needs new door boot.; ordrng 1 W11314648 (Door boot)
Near Graham, WA 98338
Jacob P.
Job Details: 06/24/2020
WASHER-TOPLOAD KENMORE 11021302013 "Customer complaint of unit getting stuck in wash cycle. Found plugged inlet screen causing slow fill condition. Cleaned inlet screen. Test cycled, all checks ok."
Near Olympia, WA 98502
Jacob P.
Job Details: 06/24/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer complaint of unit not drying dishes. Found unit in heat lockout. Tested heating element in service mode, heats fine. Needs new control board and thermistor.; ordrng 1 W11084121 (Thermistor) and 1 W11305297 (Control board)"
Near Tacoma, WA 98446
Branden W.
Job Details: 06/24/2020
DISHWASHER KENMORE 66513093N413 Customer complaint that dishwasher will not heat. Found dishwasher control in heat lock out (F7-E1) reset board. Unit heats. Per tech guide. Needs new main control and turbidity sensor. ; ordrng 1 W11084121 (SENSOR) and 1 W11306302 (CNTRL-ELEC)