We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE5500AYQ
Near Steilacoom, WA 98388
Cejay
Job Details: 10/25/2022
"Customer concern is that dryer drum baffel is loose. Found two drum baffels with loose fasteners. Secured all drum baffle fasteners, all checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8500DC4
Near Bonney Lake, WA 98391
Cejay
Job Details: 10/25/2022
"Customer concern is that dryer will stop mid cycle and won't start again until after time passes. Pulled error codes via service mode F4E4,F2E. Checked voltage to dryer 240v good. Preformed airflow test pass. Tempeture checks good. Found failed start winding in motor causing motor to over heat. Needs new motor and blower wheel. Follow up scheduled for 11/02 8-12pm; ordrng 1 W11105178 (motor-drve) and 1 WP697772 (blower wheel)"
We serviced a
GE WASHER-TOPLOAD
Model GTW750CPL1DG
Near Bonney Lake, WA 98391
Cejay
Job Details: 10/25/2022
Customer concern is that washer Dedergent dispenser is not dispensing Dedergent. Extreme oversuds. Dedergent is dispensing flushed Dedergent from and excessive suds from washer. Advised customer on appropriate Dedergent qualities. Advised customer on using regular cleaning cycles. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6200AW/A2
Near Tacoma, WA 98443
Cameron M.
Job Details: 10/25/2022
"Installed previously ordered door boot. Cycle tested unit 5x, all checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WTW5000DW2
Near Mesquite, TX 75181
Patrick
Job Details: 10/25/2022
"Customer concern, unit making loud noise during wash. F7e6 motor fault. Found Tasmanian leaking oil onto drive components causing belt to slip. Must replace gearcase, cam, and belt.; ordrng 1 W11454734 (Gear case) and 1 W10721967 (Splutch) and 1 W11239857 (Drive belt)"
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4516FW3
Near Dallas, TX 75227
Patrick
Job Details: 10/25/2022
"Customer concern, unit going off balance during spin. Found basket off center in frame. Dampers fail bounce test. Must replace dampers. Customer ok'd $309.91 estimate. ; O-emld tckt"
We serviced a
GE DRYER-ELECTRIC
Model DBLR333EE1WW
Near Dallas, TX 75217
Jack
Job Details: 10/25/2022
"Customer concern unit keeps popping breaker after 5 minutes of running. Tested airflow unit passed, tested unit on time cycle. Opened unit and checked for loose connections or broken wires found none, checked amp draw found unit with in spec. Check circuit breaker unit is on a correct circuit, unit checks all good. Notified customer that if issue happens again that they will need a licensed electrician to look at circuit breaker."
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXVBS0
Near Dallas, TX 75218
Patrick
Job Details: 10/25/2022
"Customer concern, unit intermittently operates and responds to key press. Heavy Normal Light keys always lit dim. Must replace keypad. Reset ui connections, found active roach infestation. Customer must"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Bonney Lake, WA 98391
Cejay
Job Details: 10/25/2022
"Customer concern is that dishwasher will not wash and is not dispensing Dedergent. Found loose connection at wash motor. Secured connection, stress tested wash motor multiple times no issues. Activation of soap dispenser good. All checks good."
We serviced a
GE COOKTOP
Model PGP7030DL1WW
Near Plano, TX 75024
John
Job Details: 10/25/2022
Customer concern is that the finish on her knobs is flaking off and the grates are discolored. Customer states that the grates are damaging her cookware. Customer requesting new knobs and grates.; ordrng 5 WB03X29354 (knob asm ss)s and 1 WB31X29415 (grate ctr) and 1 WB31X29417 (grate rh) and 1 WB31X29416 (grate lh)
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN0WW
Near Lake Tapps, WA 98391
Cameron M.
Job Details: 10/25/2022
"Customer concern is that washer light do not work for bulky items settings, Customer advised unit has recently had a control board and belt installed. Intermittently does not complete spin cycle. Found user ID of main control not set, causing unit to not illuminate display lights. Set user personality. Tested unit with customer provided load. No defect found, unit achieved max of 701 rpm. All checks good. ADVISED customer using high quality detergent for best wash and spin results . Advised customer on proper loading practices for optimal performance. Advised customer on regular cleaning intervals. Also advised customer to monitor and call if issue persists."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AV/A2 51
Near Spanaway, WA 98387
Cejay
Job Details: 10/25/2022
Installed previously ordered inverter board and hall sensor. Cycle tested washer all checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Orting, WA 98360
Cameron M.
Job Details: 10/25/2022
"Customer concern is that washer produces noise during operation. Found heavy evidence of grease sling from gearcase, caused by water leak through tub seal down center shaft. Resulting in gear oil coating actuator, causing actuator failure to shiftfromspintoagitate. Causing customers complaint of noise during operation. Needs new gearcase, actuator, belt, pulley. Advised customer due to nature of unit failure not to use washer, to prevent further damage and leaks. REQUIRES AUTH ; ordrng 1 W11454741 (GEARCASE) and 1 W10721967 (CAM) and 1 WPW10006384 (BELT) and 1 W10913953 (ACTUATOR)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Sachse, TX 75048
Patrick
Job Details: 10/25/2022
On site to replace drain hose. Wrong hose ordered. Must return with proper hose p/n W11414944; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Plano, TX 75024
John
Job Details: 10/25/2022
"Customer concern is DW stops during cycle and has to be restarted. Found F6E3 error for suds Ran test cycle on unit. Unit functioning as designed, found large amount of suds in unit once test cycle finished. Advised Customer about the affects of using incorrect or too much soap in dishwasher. All checks good."
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Carrollton, TX 75006
John
Job Details: 10/25/2022
Customer concern is DW not draining properly. Upon arrival found unit full of water. Drained unit using drain pump. While draining unit for second time found that sink is filling with water from DW indicating a clogged sink drain. Water from sink is draining back into DW causing it to stop mid cycle and appear as if the unit never drained at all. Advised Customer that a plumber will be needed to resolve issue. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Dallas, TX 75234
John
Job Details: 10/25/2022
Customer concern is washernot agitating. Found actuator has slipped out of shifter. Needs new actuator per service bulletin.; ordrng 1 W10913953 (actuator)
We serviced a
AMANA DRYER-ELECTRIC
Model NED4655EW1
Near Irving, TX 75039
John
Job Details: 10/25/2022
Customers concern is that dryer is not heating. Found open thermal cutoff causing no heat. Replaced thermal cutoff from truck stock. All checks good.; used 1 279816 (THERMAL CUT OFF HI) from stock
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6100P/A3
Near Dallas, TX 75211
Jack
Job Details: 10/25/2022
"Customer concern unit is not heating, tested vent. Vent passed air flow tested, opened unit and found heating element reading open. Replaced heating element and tested unit checks all good. ; used 1 DC97-14486A (Heating element) from stock"
We serviced a
KENMORE WASHER-TOPLOAD
Model 796.31522211
Near Irving, TX 75062
John
Job Details: 10/25/2022
"Customer concern is washer won't spin. Found shifter not fully engaging into spin as well as drive shaft grinding and leaking oil. Needs new gearcase assy.; ordrng 1 AEN73131406 (HOUSING ASSEMBLY,CLUTCH COUPLING) and 1 FAF30369201 (WASHER) and 1 4020FA4208J (Hub nut) and 1 4040FA4045C (Washer)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS0
Near Dallas, TX 75209
Jack
Job Details: 10/25/2022
"Customer concern unit is leaking, found water leaking from drain pipe. Found clamp at garbage disposal loose causing water to run down drain pipe. Tightened and tested unit found sump leaking water, unit needs sump assembly replace. ; used 1 W10861526 (Sump assembly) from stock"
We serviced a
KENMORE WASHER-TOPLOAD
Model 23032102
Near Dallas, TX 75206
Jack
Job Details: 10/25/2022
"Customer concern unit is leaking, tested unit on rise and spin. Found unit checks all good, when unit drained stand pipe backed up. Customer need licensed plumber to correct issue, showed customer."
We serviced a
KENMORE DRYER-ELECTRIC
Model 41781142000
Near Federal Way, WA 98003
Cejay
Job Details: 10/24/2022
"Customer concern is that dryer dose not spin and dose not heat intermittently and is making noise during operation. Found seized motor causing drum not to spin, also causing noise during operation along with damage top drum glide and worn drum bearing. Needs new motor and blower housing. Top drum glide and rear bearing kit. Requires auth.; ordrng 1 131775600 (blwr housing w/wheel) and 1 131560100 (motor) and 1 5303937139 (felt glide asm) and 1 5303281153 (bearing kit-rear)"
We serviced a
GE RANGE
Model JGRPBEJ1BB
Near Sachse, TX 75048
Patrick
Job Details: 10/24/2022
"Customer concern, unit not igniting gas. Confirmed. Found igniter weak glow, no ignition. Must replace igniter. Customer ok'd $370.95.; saved tckt"
We serviced a
GE DRYER-ELECTRIC
Model GTD65EBSJ4WS
Near Spanaway, WA 98387
Cameron M.
Job Details: 10/24/2022
"Unit not hooked up to utilities. Customer concern is that dryer does not heat. Found shorted element wire, causing unit to not heat. Needs new wire spade and element. Follow up visit scheduled for 10/27 8-12; ordrng 1 WE11M10001 (HEATER), used 1 279457 (WIRE-SPADE) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE52M8650V/A3
Near Spanaway, WA 98387
Cameron M.
Job Details: 10/24/2022
"Installed previously ordered thermal cutoff, high limit and thermistor. Cleaned and calibrated moisture sensors. Cycle tested unit 3x, all checks good."
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ6WW
Near Lewisville, TX 75067
John
Job Details: 10/24/2022
Installed and set personality on new control board. All checks good.
We serviced a
GE COOKTOP
Model PP9830SJ2SS
Near Coppell, TX 75019
John
Job Details: 10/24/2022
Installed new infinite switch and burner. All checks good.; ordrng 1 WB24X10176 (switch infinite) and 1 WB30T10133 (radiant element)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7200AV/US 01
Near Coppell, TX 75019
John
Job Details: 10/24/2022
Came to install parts sent by SquareTrade. Found that they had sent drain pump. Drain pump is functioning properly. I filled and drained unit 3x no issue. Found that Damper rods are worn and very bouncy causing unit to not be able to spin and will not finish cycle. Needs new Damper rods. Square Trade to supply parts.; ordrng 4 DC97-16350V (ASSY DAMPER)s
We serviced a
GE DISHWASHER
Model GLD4464R10SS
Near Irving, TX 75063
John
Job Details: 10/24/2022
Cuatomer concern is DW won't start. Found Control board recieving 120v and 0v leaving when unit is started. Door switch checks good. Also found UI start button works intermittently and multiple screws missing from UI board . Needs new main control and UI.; ordrng 1 WD21X10408 (kit-main & tactile b) and 6 WD02X10129 (dishwasher 6-19x1/4)s
We serviced a
KITCHENAID DISHWASHER
Model KUDS03FTSS3
Near Dallas, TX 75206
Jack
Job Details: 10/24/2022
"Customer concern dishes aren't getting clean, customer said they switch to using different pod detergent. Found spray arm loose not spinning, found support arm broken and spray arm treads broken. Needs to replace spray arm and support arm. ; ordrng 1 WPW10077898 (Support arm) and 1 WPW10320510 (Spray arm)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED6620HW0
Near Tacoma, WA 98445
Cejay
Job Details: 10/24/2022
"Customer concern is that dryer is not heating. Preformed airflow test failed (yellow) found open element, hi-limit thermostat ohms outof range. Causing dryer not to heat.Found failed idler pully causing noise during operation. Needs new element and thermal cutoff kit and idler pully bracket. Follow up scheduled for 11/01 1-5pm; ordrng 1 WP3387747 (element) and 1 280148 (cutoff-tml) and 1 W10837240 (idler pulley)"
We serviced a
GE WASHER-TOPLOAD
Model WJSR2070B4CC
Near Plano, TX 75075
John
Job Details: 10/24/2022
"Customer concern is washer sometimes not draining, sometimes not filling, some times works and sometimes doesn't. Cycle tested all aspects of washer, no issues found. Unit functioning as designed."
We serviced a
GE WASHER-TOPLOAD
Model WHDSR316G5WW
Near Garland, TX 75043
Jack
Job Details: 10/24/2022
"Replaced suspension rods and tested, unit checks all good."
We serviced a
LG WASHER-TOPLOAD
Model WT7200CW
Near Plano, TX 75093
John
Job Details: 10/24/2022
Installed new inlet valve. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model WHDSR316G5WW
Near Garland, TX 75043
Jack
Job Details: 10/24/2022
"Replaced suspension rods and tested, unit checks all good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC5
Near Forney, TX 75126
Jack
Job Details: 10/24/2022
"Replaced lid lock tested, unit checks all good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV219AEW/XAA
Near South Hill, WA 98374
Cameron M.
Job Details: 10/24/2022
"Unit not hooked to utilities at time of service. Customer concern is that dryer powers but does not tumble. Tested continuity of element and thermostats, good. Tested continuity of thermal fuse, good. Tested continuity of door switch, good. Found failed belt switch, causing unit to not tumble. Also found debris in wheel, causing severe restriction of motor movement. Needs new belt switch. Advised customer due to not being hooked up to utilities, unable to fully test unit. Follow up visit scheduled for 11/1 8-12.; ordrng 1 3405-001077 (SWITCH-MICRO;)"
We serviced a
GE DISHWASHER
Model GDF620HSJ6SS
Near Graham, WA 98338
Cameron M.
Job Details: 10/24/2022
"Customer concern is that dishwasher control does not power on and start cycle. Tested power supply to unit, good 120v supply. Tested dc voltage from main board to user board, no voltage sent to user board. Causing unit to not power and start cycle. Needs new main board. Follow up visit scheduled for 10/31 10-2; ordrng 1 WD21X25736 (CONFIGURED SERVICE MACHINE CONTROL BOARD)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA48J7770AP/A2 01
Near McKinney, TX 75071
Patrick
Job Details: 10/24/2022
"Customer concern, loud banging noise during spin. Found basket detached. Must replace broken hub nut and agitator. DC97-17374A, 6021-001573. Customer declines $562.92 estimate at this time. Wishes to buy new."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5620HW1
Near McKinney, TX 75069
Patrick
Job Details: 10/24/2022
"Customer concern, unit taking multiple cycles to dry clothes. Found clogged vent in wall. Unit operating as designed. Customer must have vent cleaned before resuming normal operation."
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Allen, TX 75013
Patrick
Job Details: 10/24/2022
"Replaced upper rails and adjusters. Tested unit, all checks good."
We serviced a
LG RANGE
Model LREL6325D/ 00
Near Allen, TX 75002
Patrick
Job Details: 10/24/2022
"Customer concern, display partially lit. Confirmed. Replaced display board and control pre-ordered by square trade. Tested unit. All checks good."
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Tacoma, WA 98445
Cejay
Job Details: 10/24/2022
Installed previously ordered main control board and temperature probe. Cycle tested unit all checks good.
We serviced a
GE DISHWASHER
Model GSD3360D35SS
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 10/24/2022
"Installed previously ordered timer, cycle tested unit. All checks good"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H500AW/A2 11
Near Orting, WA 98360
Cameron M.
Job Details: 10/24/2022
"Customer concern is that washer does not drain and spin. Cycle tested unit via service mode, verified drain pump activation and motor movement. Cycle tested unit via rinse and spin, found unit drains slowly. Inspected drain pump clean out. Found no debris in strainer. Found debris in tub to pump hose. Causing unit to not drain and spin. Cleaned out Debris. Cycle tested unit. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC5
Near Mesquite, TX 75149
Jack
Job Details: 10/24/2022
"Customer concern unit is making a loud noise, found f3 e2 ( thermistor reading open or shorted) f0 e4(over suding) f2 e1(UI stuck botton). Blow through pressure hose not clogged. Tested UI is working correctly, tested unit on rise and spin underload. Unit checks all good, customer is using too much detergent educated customer."
We serviced a
MAYTAG WASHER-TOPLOAD
Model WTW4800BQ0
Near Mesquite, TX 75181
Jack
Job Details: 10/24/2022
"Replaced machine wire harness and tested on rise and spjn and drain and spin, unit checks all good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF4A
Near Lakewood, WA 98499
Cejay
Job Details: 10/24/2022
"Installed previously ordered sump assembly, gasket, sensor, support, cover and spray arm. Cycle tested dishwasher all checks good no leaks."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Tacoma, WA 98406
Cejay
Job Details: 10/24/2022
Customer concern is that dishwasher fills with water but then makes a grinding noise during wash cycle. Found stripped wash pump causing noise during operation. Needs new pump and motor. Follow up scheduled for 11/02 1-5pm; ordrng 1 WPW10591570 (pump&motor)
We serviced a
KITCHENAID DISHWASHER
Model KUDC10IXWH7
Near University Place, WA 98466
Cameron M.
Job Details: 10/21/2022
"Customer concern is that dishwasher leaks water from airgap. Found debris in airgap to disposal hose, causing unit to overflow airgap. Cleared debris from airgap hose. Cycle tested unit, all checks good"
We serviced a
MAYTAG DRYER-GAS
Model n/a
Near Puyallup, WA 98374
Cejay
Job Details: 10/21/2022
Customer concern is that dryer is making a noise during operation and is not heating properly. Preformed airflow test pass. Tempeture checks good.Found broken fan wheel causing noise during operation. Needs new fan wheel. Follow up scheduled for 10/26 8-12pm; ordrng 1 WP697772 (WHEEL)
We serviced a
SPEED QUEEN WASHER-TOPLOAD
Model AWN432SP113TW04
Near Tacoma, WA 98406
Cameron M.
Job Details: 10/21/2022
"Customer concern is that washer leaks a little water from bottom front of unit during operation. Cycle tested unit 5x, unable to duplicate customer concern of active leaks. Found evidence of spash over. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals. Advised customer to monitor and record and call if issue persists."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model n/a
Near Puyallup, WA 98374
Cejay
Job Details: 10/21/2022
"Customer concern is that washer will not start but powers on. Pulled error codes via service modeF7E5,F2E1, manual activation of spin failed. Found damaged slider disk causing F7E5 error. Installed new slider disk. Manual activation of agitate and spin operations good. Cycle tested washer all checks good. ; used 1 W10734521 (SLIDER) from stock"
We serviced a
GE WALL OVEN
Model ZET2SOM1SS
Near Dallas, TX 75229
Jack
Job Details: 10/21/2022
Tech was assigned as a helper;
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED86HEBW0
Near Tacoma, WA 98406
Cameron M.
Job Details: 10/21/2022
"Customer concern is that dryer makes rattling noise during operation. Cycle tested unit. Found cracked wheel, causing unit to make noise rattling noise during operation. Also found worn cranked, belt. Needs new wheel and belt. Follow up visit scheduled for 10/31 8-12; ordrng 1 WPW10211915 (WHEEL) and 1 661570V (BELT)"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MVWB955FW1
Near Puyallup, WA 98374
Cejay
Job Details: 10/21/2022
Customer concern is that washer is leaking more and is going OOB. Apon arrival UI did not power on. Tested harness for continuity good. 120v incoming to main board. DC voltage to UI unstable. Called into Auth department for replacement. Auth number 325JPCI
We serviced a
FRIGIDAIRE RANGE
Model FFEF3043LSK
Near Tacoma, WA 98407
Cameron M.
Job Details: 10/21/2022
"Installed previously ordered main control, overlay and temperature probe. Cycle tested unit, all checks good."
We serviced a
KITCHENAID COOKTOP
Model KICU569XBL00
Near Dallas, TX 75287
Jack
Job Details: 10/21/2022
Tech was assigned as a helper; snapped 1 QuickPics
We serviced a
LG WASHER-FRONTLOAD
Model WM3370HWA
Near Coppell, TX 75019
John
Job Details: 10/21/2022
"Customer concern is washer giving UE error on some loads. Ran service cycle, no errors found. Load tested with 5 towels, unit washes, drains, and spins as designed. Machine functioning as designed."
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS08
Near Allen, TX 75002
John
Job Details: 10/21/2022
Installed new control board. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Dallas, TX 75248
Jack
Job Details: 10/21/2022
"Replaced sump and tested unit, unit checks all good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW4
Near Dallas, TX 75228
Jack
Job Details: 10/21/2022
"Customer concern seal fell off of door lid, found lid hinge cracked, not closing properly. Must replace lid assembly to correct issue. ; ordrng 1 W11101059 (Lid assembly)"
We serviced a
AMANA RANGE
Model n/a
Near Dallas, TX 75228
John
Job Details: 10/21/2022
Customer concern is center glass has slid down inside of door. Found no insulation in door and 3 missing screws that secure glass in door. Needs new insulation and screws.; ordrng 1 WPW10278991 (insulation) and 4 WPW10031790 (screw)s
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 01
Near Tacoma, WA 98445
Cameron M.
Job Details: 10/21/2022
"Customer concern is that washer leaks alot of water from rear right corner under washer. Cycle tested unit. found oversuds conditions present, causing unit to leak from rear vent during operation. Also found failed tub bearing, causing unit to make loud noise during spin cycle. Needs new tub assembly , basket assembly and door boot. Requires auth. Requires second tech. Advised customer parts show out of stock. AHS TO SUPPLY. ; ordrng 1 DC97-19636A (TUB-REAR) and 1 DC97-17037E (BASKET) and 1 DC97-18094B (BELLOWS)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45N3050AW/A4 01
Near Spanaway, WA 98387
Cejay
Job Details: 10/21/2022
Installed previously ordered main control board. Cycle tested washer with customer provided load all checks good. Advised customer on proper loading practices.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS 5
Near Eatonville, WA 98328
Cejay
Job Details: 10/21/2022
Customer concern is that dishwasher will fill with water but will not start. Voltage to wash motor 120v but no operation. Needs new pump and motor assembly. Follow up scheduled for 11/1 8-12pm; ordrng 1 W11025157 (PUMP&MOTOR)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED92HEFW0
Near Eatonville, WA 98328
Cejay
Job Details: 10/21/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (red). Found open element causing dryer not to heat. Needs new element. Installed new element. Cycle tested dryer all checks good. Advised customer dryer vents need service.; used 1 WP8544771 (ELEMENT) from stock
We serviced a
GE COOKTOP
Model ZGU385NSM2SS
Near Dallas, TX 75229
John
Job Details: 10/21/2022
Installed new gas valve and burner assy. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW4
Near Spanaway, WA 98387
Cameron M.
Job Details: 10/21/2022
"Installed previously ordered console. Began gearcase Instalation found heavily damaged spanner nut , causing removal of gearcase to not be passable without cutting out old spanner nut. Needs new spanner nut. Follow up visit scheduled for 10/27 10-2; ordrng 1 W10909670 (NUT-SPANER)"
We serviced a
KENMORE WASHER-TOPLOAD
Model n/a
Near DuPont, WA 98327
Cejay
Job Details: 10/21/2022
Customer concern is that washer would not complete cycle. Found failed lid switch causing washer not to operate intermittently. Needs new lid switch. Follow up scheduled for 11/1 10-2pm; ordrng 1 WP8318084 (SWITCH-LID)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF337AAG/XAA
Near Puyallup, WA 98375
Cejay
Job Details: 10/19/2022
"Customer concern is that washer ran spin cycle for multiple hours and is producing a smell and is leaking. Found door seal damaged causing leak. Also found fallen basket causing OOB issues needs new rear tub, spin basket assembly and door boot. Advised customer parts show discontinued and may take time to recive. AHS to supply. Requires second tech.; ordrng 1 DC97-12604A (Spin basket assembly) and 1 DC97-12957A (Rear tub) and 1 DC64-00802A (Door boot)"
We serviced a
GE RANGE
Model J2B918WEK2WW
Near Tacoma, WA 98498
Cejay
Job Details: 10/19/2022
Installed previously ordered bake element. Cycle tested oven to verify repair. All checks good
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022994103
Near Steilacoom, WA 98388
Cejay
Job Details: 10/19/2022
"Customer concern is that washer is not spinning. Found worn motor coupling causing washer not to spin needs new motor coupling. Installed new motor coupling. Cycle tested washer all checks good ; used 1 285753A (COUPLING,MOTOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS0
Near Garland, TX 75042
Jack
Job Details: 10/19/2022
"Customer concern, unit electrocuted him when he touched the door after previous company worked on unit. Found faulty repair done to feed line in junction box. Line wires simply twisted together and wrapped with electrical tape. Verified concern as frame of unit tested live. Discovered failed electrical line from main panel to unit causing issue. Must send electrician to repair. Left feed line capped with breaker turned off."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA5451ANW/XAA 02
Near McKinney, TX 75069
John
Job Details: 10/19/2022
"Customer not home. Called number, no answer. Will need to be reschedualed.; snapped 2 QuickPics"
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Allen, TX 75002
John
Job Details: 10/19/2022
"Cuwtomer concern is dryer started and then just stopped. Checkedall fuses, checks good. Checked start button, checks good. Checked door switch, fails continuity check. Needs new door switch.; ordrng 1 WE04X28977 (Door switch)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW
Near Plano, TX 75074
Jack
Job Details: 10/19/2022
"Customer concern unit is not turning on, found error code F0 E5 ( off balance). Tested unit on rinse and spin, found basket wobbling badly. hub must be replaced along with agitator and suspension rods. Unable t to remove agitator manually. Will need to cut out. ; ordrng 1 W10752283 (Washplate) and 1 W11130362 (Suspension rods set of 4) and 1 W10528947 (Hub)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.26294694
Near Plano, TX 75093
John
Job Details: 10/19/2022
"Customer concern is washer not draining or spinning, makes humming noise. Found bearings on motor siezed and barely spinning. Drain pump checks good. Gearcase leaking small amount of oil but spins easily by hand. Needs new motor.; ordrng 1 WP661600 (drive motor) and 1 285753A (coupling,motor)"
We serviced a
LG WASHER-FRONTLOAD
Model WM3670HWA
Near Puyallup, WA 98375
Cameron M.
Job Details: 10/19/2022
"Customer concern is that washer does not drain and spin. Cycle tested unit via service mode. Found coin drain pump impeller, causing unit to not drain. Removed coin, cycle tested unit. All checks good. Advised customer on using high quality detergent for best wash results Also advised customer on regular cleaning intervals. Collected payment via debit card."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW92HEFC0
Near Wylie, TX 75098
Jack
Job Details: 10/19/2022
"Replaced dispenser switch and tested unit in quick wash, unit checks all good."
We serviced a
GE WALL OVEN
Model JKP15WOA2WW
Near Puyallup, WA 98371
Cameron M.
Job Details: 10/19/2022
"Installed previously ordered door lock motor. Cycle tested unit 3x, all checks good"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6500EV-A3
Near Rowlett, TX 75088
Jack
Job Details: 10/19/2022
"Customer concern unit is making a loud noise, open unit up and found both back rollers bad, replaced. Also found belt loose changed belt and tested unit. ; used 1 6602-001655 (Belt), and 2 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB725BW0
Near Gig Harbor, WA 98332
Cejay
Job Details: 10/19/2022
Customer concern is that washer goes OOB easily found worn hub and failed bearing causing noise and OOB issues. Needs new bearing and hub assembly. Requires auth.; ordrng 1 W10820039 (HUB) and 1 W10435302 (bearing)
We serviced a
WHIRLPOOL RANGE
Model GMC305PRS01
Near Gig Harbor, WA 98332
Cejay
Job Details: 10/19/2022
"Customer concern is that oven is making a buzzing noise intermittently during operation. Noise coming from blower fan, loudness increases after prolonged operation of oven. Needs new blower fan. Requires Auth. ; ordrng 1 WPW10016550 (BLOWER)"
We serviced a
GE DISHWASHER
Model GDT580SSF2SS
Near Puyallup, WA 98372
Cameron M.
Job Details: 10/19/2022
"Customer concern is that dishwasher leaks water from airgap. Found debris in airgap to disposal hose, causing airgap to overflow. Cleared debris. Cycle tested unit 3x. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals."
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS1
Near Coppell, TX 75019
John
Job Details: 10/19/2022
Customer concern is oven not heating quickly enough. Entered service mode and found all relays working properly. Continuity check on bake element fails. Needs new bake element.; ordrng 1 W10779716 (elmnt-bake)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Rowlett, TX 75089
Jack
Job Details: 10/19/2022
"Customer concern unit has a sheet stuck inside the washer, found sheet stuck between agitator and tub. Removed sheet and tested unit. Found agitator has small warp allowing sheet to get sucked into. Unit needs agitator replaced. ; ordrng 1 W11550891 (Agitator complete)"
We serviced a
WHIRLPOOL DISHWASHER
Model SHU5000-1
Near Tacoma, WA 98445
Cejay
Job Details: 10/19/2022
Customer concern is that dishwasher dose not start. Found failed door switch causing dishwasher not to start needs new door switch. Advised customer parts show discontinued and may take time to recive. FAH to supply ; ordrng 1 303920 (Door switch)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6200AW/A2
Near Tacoma, WA 98443
Cameron M.
Job Details: 10/19/2022
"Arrived to install previously ordered door boot. Customer requests reschedule appointment, due to septic issues customer advised home has zero drainage ability. Follow up visit scheduled for 10/25 10-2; schdld next appmnt for 10/25 TUE 10-2"
We serviced a
ELECTROLUX RANGE
Model EW30EF65GSH
Near Eatonville, WA 98328
Cameron M.
Job Details: 10/19/2022
"Installed previously ordered relay board, cycle tested unit. All checks good. Customer declined to retain old part. Collected payment via card Payment."
We serviced a
GE DISHWASHER
Model GDP665SYN2FS
Near Puyallup, WA 98375
Cejay
Job Details: 10/19/2022
"Installed previously ordered wash pump and rollers, cycle tested dishwasher all checks good."
We serviced a
WHIRLPOOL WALL OVEN
Model WOCA7EC0HN00
Near Dallas, TX 75218
Jack
Job Details: 10/19/2022
"Customer concern, glass is cracked on microwave iner door. Needs microwave door replaced. ; ordrng 1 W11168699 (Door assembly)"
We serviced a
GE WASHER-FRONTLOAD
Model WCVH4800K2WW
Near Dallas, TX 75219
Jack
Job Details: 10/19/2022
"Replaced drain pump and tested, unit checks all good."
We serviced a
GE DISHWASHER
Model GDF530PGM0WW
Near Carrollton, TX 75006
John
Job Details: 10/19/2022
"Customer concern is DW not draining. Customer advised that she had a plumber out and he found that the drain plug in disposal had not been removed but instead had a hole punched in it and was clogged. Plumber removed plug and unit began draining properly. Then a couple days later while using disposal, it literally fell off of bottom of sink. Advised Customer that a plumber will be needed to resolve issue with disposal. Drain on DW checks good."
We serviced a
LG WASHER-FRONTLOAD
Model WM2301HW
Near Irving, TX 75063
John
Job Details: 10/19/2022
Installed new drain pump and pressure switch. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV400EWHDWR/AA
Near Irving, TX 75062
John
Job Details: 10/19/2022
Customer concern is dryer not heating. Confirmed no heat. Found open heating element causing no heat issue. Replaced heating element from truck stock. All checks good.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7500GW0
Near Spanaway, WA 98387
Cameron M.
Job Details: 10/19/2022
"Customer concern is that washer does not drain and spin.found F0e3(overload) f2e1(ui stuck button) via service mode. Cycle tested unit 3x via service mode, no defect found. Cycle tested unit with customer provided load of towels, no defect found. Advised customer to monitor and call if issue persists. Also Advised customer on using high quality detergent for best wash results."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC215EW1
Near Rowlett, TX 75089
Jack
Job Details: 10/17/2022
"Customer concern unit will not turn on, tested unit found timer not sending power to push to start button. Found start button broken, unit needs timer and start button replaced. ; ordrng 1 WPW10185982 (Timer) and 1 WPW10117655 (Switch push to start) and 1 W10861225 (Door handle)"
We serviced a
GE WASHER-TOPLOAD
Model GTWS8655D0MC
Near Lake Tapps, WA 98391
Cameron M.
Job Details: 10/17/2022
"Customer concern is that washer produces clicking noise during agitation. Cycle tested unit empty, no issue. Cycle tested unit with load of heavy towels, unit produced clicking noise. Found shifter fork allows shifter to rest beyond prescribed position. Re aligned shifter fork, tested unit again with added towels, no defect. All checks good."